Sky Outage Report in Grovesend, City and County of Swansea, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Grovesend, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Grovesend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Grovesend, City and County of Swansea, Wales
The most recent Sky outage reports came from the following cities: Swansea, Llanelli, Neath, Carmarthen and Ammanford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| TV | ||
| TV | ||
| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Grovesend, Wales
Latest outage, problems and issue reports in Grovesend and nearby locations:
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Stephen Squires
(@Welsh19) reported
from
Pontardawe, Wales
@SkyHelpTeam sort it out… it’s imperative now more than ever when we are working from home to have reliable internet!! There random outages are happening far too often and causing issue for my work and customers!! It’s just a shame I can’t get @virginmedia internet…
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gaz downey 🏴🏴
(@downeyg12) reported
from
Swansea, Wales
You can’t win these days with English pundits. I put BT on for a change and Chris Sutton talking **** about how Burnley should have had a pen only to be shot down. I put Skysports on and I have Tim Sherwood talking **** and 💦🍆 over Pep 🙄
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Tony Sharpe 🍺🎤🦢🏴🤘🏻
(@CelticWarrior_3) reported
from
Swansea, Wales
Fair play @SkySports coverage of @NRL is **** @PremierSportsTV get it back 👍🏼 #NRL
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Barry Kirby
(@Baz_k) reported
from
Trimsaran, Wales
Does anyone else have an issue with their #SkyQ box and @Samsung Smart TV glitching or blinking intermittent black screen and sound dropping out?? @SkyHelpTeam
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Andy
(@swanseatyke) reported
from
Swansea, Wales
@swansforever @SkyHelpTeam We’ve had issues with ours. 2 WFH and 2 home schooling. Shockingly bad. When I spoke to Amy there excuse was we had too many devices connected - iPads, phones, Alexa etc. It doesn’t say that on the add! If we want decent connection the advice was unplug what we weren’t using!
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Rhiannon Edwards 🏴
(@Rhiscfc) reported
from
Port Talbot, Wales
@SkyHelpTeam Hi, every 15 mins or so my tv screen ( picture & sound ) breaks up for about a second. This doesn’t happen when we’re watching the apps like Netflix, iplayer etc. Is this a satellite issue?
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Sion Waldron DipFA
(@Sionwaldron) reported
from
Gorseinon, Wales
@Jules_John @SkyUK The infuriating part is they won’t refund you for lack of services, additionally if you can’t work because they can’t seem to see that you the incur a loss of earnings. Woeful, terrible, frustrating 👎
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Nett 🏴
(@NettThom) reported
from
Neath, Wales
Don’t bother with boring F1 anymore, Lions test still no decision and now no Super Rugby, may as well cancel @SkySports
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Donna Clarke
(@donnaclarke73) reported
from
Bishopston, Wales
@SkyHelpTeam - why can’t you help with my internet issues??? 5 weeks and still not resolved #shocking #poorcustomerservice #wouldnotrecommend
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Dan Morgan
(@Daniel_K_Morgan) reported
from
Llanelli, Wales
@SkyHelpTeam Hi yes we have already done this twice. We have been told twice that someone is going to contact us. All we really want is an update of what’s going on as we are now paying for a service we can’t use.
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jason logan
(@jasonlogan83) reported
from
Swansea, Wales
@SkySports your red button is not working!
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Jimmy 🏴🏴
(@jimmyd14070) reported
from
Swansea, Wales
3 days on a camel to get down here 🤦 @SkySports #swanseacity
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DaveDShelfSide💙🌺⛳️🌺
(@DaveD250) reported
from
Pembrey, Wales
@SkyHelpTeam Some transparency this morning is required…….#skybroadband #OutageUpdate Come On, lots of customers rely on your service…….
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DaveDShelfSide💙🌺⛳️🌺
(@DaveD250) reported
from
Pembrey, Wales
@SkyUK @SkyHelpTeam Complaints line down due to a technicality. Come on guys!!
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Dripping Tap
(@tapdripping) reported
from
Pembrey, Wales
@Downing_91 @SkySports I agree that Finn Russell should have been included - Farrell’s poor tacking technique is a liability & he hasn’t performed well. Unusual for a Lions team to have issues at centre. Beirne has to be one of the most unlucky players on tour.
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Dan Morgan
(@Daniel_K_Morgan) reported
from
Llanelli, Wales
Hi @SkyUK, our broadband went live yesterday but we’ve still not received our hub. We’ve spoken to some nice customer service people on the phone who said we’ll get a call back to arrange one but still not heard back. Royal Mail still not received package (PZ416543062GB) - Help!
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Damian Lloyd
(@MelinJack) reported
from
Neath, Wales
@frgjack_ @StokeMark @SkySports Thanks mate, I will from now on, so sorry for upsetting you, I think I’m going to support Stoke now as well. I may become their No1 fan.
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Richard Burke
(@RicheyBurke86) reported
from
Cwmafan, Wales
@Bennie____ @SkySports @premierleague People stream and use iptv because the prices are already through the roof. Then they come up with this ****.
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Beverley Phillips
(@bevphillips612) reported
from
Swansea, Wales
@skysports problem with your matches on the red button!!!
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Daniel rees
(@SportyRees1) reported
from
Cwmafan, Wales
Martin Tyler needs to retire , heavy breathing down Mic is annoying as hell 😡 @SkySports @SkySportsNews
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Old Millennial
(@Roxy_Hart) reported
Turns out that @SkyUK Sky mobile doesn't support some unsubscribe services via text or the 7726 reporting of spam texts. So that's pretty damn rubbish
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Lee collins
(@Lcollins99) reported
@SkyHelpTeam Trying to get my box fixed fed up of your website crap so Im in a que now had to resort to making a complaint see how far I get with your useless service now
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Alice Carter
(@alicarter96) reported
can someone help me, where do you go for help when @SkyHelpTeam are horrendous and won’t even help. I’m trying to discuss a disputed payment and I can’t even talk to the complaints team about the payment until I pay it?!?!?! Not treating the customer fairly AT ALL
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Chris Storey
(@ChrisRFW) reported
@SkyHelpTeam I had an email saying my deal was coming to an end but the email only covered my internet and landline (not tv package). From this i expected an increase of £4 not roughly £20. I have rang to see if there are any deals available but apparently there aren't. Any help appreciated.
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Kate
(@Kate4464) reported
@SkyHelpTeam Its an external exchange issue
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Alice Carter
(@alicarter96) reported
@SkyHelpTeam your phone system is horrendous, I want to speak to a human. What’s the number? Can anyone actually help me!! Horrendous customer service
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Lynn Bainbridge
(@lynnbom) reported
@SkyHelpTeam how can you reduce my discount from 18 months to 10 months & all I get is "sorry" after being a loyal customer for 20+ years? I can't afford an additional £30 each month!!!
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OnlyOneTweeting
(@OnlyOneTweeting) reported
@SkyHelpTeam It's all fine now, but the issue was that I couldn't get on any websites not even on my phone.. But anyway, It's all fine now.
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🌈Mandy🏳️🌈 🌱Ⓥ
(@threehourssleep) reported
@SkyHelpTeam Its unacceptable that my wifi has been unreliable for months. I have a very old router that you refuse to replace and all online support just ends up with "It should be better in 7 days". What am i paying for? :(
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HELEN DEE
(@HelenofTroy22) reported
@SkyUK So disappointed that after 21 years loyal service Sky want to charge me a £10 admin fee to move packages as am on an old package!! Wow great way to keep your customers 🙄