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Sky

Sky Outage Report in Grovesend, City and County of Swansea, Wales

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Grovesend, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Grovesend, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Sky

Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Grovesend, Wales

The most recent Sky outage reports came from the following cities: Neath, and Swansea.

CityProblem TypeReport Time
Neath TV 27 days ago
Swansea Wi-fi 1 month ago
Swansea TV 1 month ago
Swansea Wi-fi 2 months ago
Port Talbot TV 2 months ago
Swansea Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Grovesend, Wales

Latest outage, problems and issue reports in Grovesend and nearby locations:

  • LinseyPerry
    linseyloo (@LinseyPerry) reported from Cefneithin, Wales

    @SkyHelpTeam Really though? No means of contacting Sky after 9pm, when Broadband is down - great customer service there Sky!🤬 hope you’ll give me the 1gb of data I had to use, to TRY and navigate my way around all your trouble shooting options.. which non of worked by the way!Waiting a reply

  • swanzyjack
    Paul Morgan (@swanzyjack) reported from Gwaun-Cae-Gurwen, Wales

    @TheRealTR19 @SkyUK Still down in my area. 😩

  • downeyg12
    gaz downey 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@downeyg12) reported from Swansea, Wales

    You can’t win these days with English pundits. I put BT on for a change and Chris Sutton talking **** about how Burnley should have had a pen only to be shot down. I put Skysports on and I have Tim Sherwood talking **** and 💦🍆 over Pep 🙄

  • DaveD250
    DaveDShelfSide💙🌺⛳️🌺 (@DaveD250) reported from Pembrey, Wales

    @SkyUK @SkyHelpTeam Complaints line down due to a technicality. Come on guys!!

  • liljinx31
    Chris Jenkins (@liljinx31) reported from Neath, Wales

    There we go. Took 15 minutes to mention @JackGrealish @SkySports **** off #avfc

  • emmamaygerrard
    𝙴𝚖𝚖𝚊 (@emmamaygerrard) reported from Ammanford, Wales

    @SkyHelpTeam So is it down to channel 4 to upload to on demand?

  • DaveD250
    DaveDShelfSide💙🌺⛳️🌺 (@DaveD250) reported from Pembrey, Wales

    @SkyHelpTeam Some transparency this morning is required…….#skybroadband #OutageUpdate Come On, lots of customers rely on your service…….

  • Sionwaldron
    Sion Waldron DipFA (@Sionwaldron) reported from Gorseinon, Wales

    @Jules_John @SkyUK The infuriating part is they won’t refund you for lack of services, additionally if you can’t work because they can’t seem to see that you the incur a loss of earnings. Woeful, terrible, frustrating 👎

  • swanseatyke
    Andy (@swanseatyke) reported from Swansea, Wales

    @SkyHelpTeam @shenman And what about the rest of us mere mortals that haven’t had any internet since last night. I wouldn’t mind the odd incident of skybroadband not working but it’s becoming a weekly occurrence now.

  • PAULREES10
    PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    Turning down the volume when the crowd abuse Price is embarrassing @SkySports @SkySportsDarts

  • llangyjack
    jasey (@llangyjack) reported from Llangyfelach, Wales

    @SkyHelpTeam evening no signal on my telebox hope your fixing it been waiting on the what seems like forever to report

  • Scoobygem
    Gemma Davies (@Scoobygem) reported from Swansea, Wales

    Any update @SkyUK #skybroadband @SkyHelpTeam on the outage as we are now into time that people are working from home and unable to do so . Thanks

  • philengland1
    Philip(Phil)England 🌈🏳️‍🌈😘💖💕 (@philengland1) reported from Swansea, Wales

    @SkyHelpTeam @skytv last night The Good Doctor isn't there to download, on Last Nights TV it says series 5 episode 3 but when you select it, it goes to series 3 episode 5. I'm a SkyQ customer

  • Marcia_Rano
    Marcia Rano (@Marcia_Rano) reported from Pontardawe, Wales

    @SkyHelpTeam my broadband has been down since 1:30am and I have to go to work I’m an hour. I need internet for my job! Please fix this!

  • alexabliss1877
    WWE is Bliss 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@alexabliss1877) reported from Llanelli, Wales

    @SkyHelpTeam if I sign up to phone and fibre broadband package tomorrow how long until its installed? Got no wifi at moment Vodafone messed my account up they disconnected me instead of upgrading my speed on Friday I've cancelled with them awful service never again!

  • CrazyRetard
    Joseph Benjamin (@CrazyRetard) reported from Swansea, Wales

    @SkyHelpTeam No it’s still not working. I’ve tried on 2 different browsers on my phone and my home computer. It’s still giving the same message

  • MumofTy
    Caroline Ashton (@MumofTy) reported from Swansea, Wales

    @SkyHelpTeam why is the internet still out in Swansea your talking nearly 18 hours now to fix which is crazy. Will there be compensation for everyone effected as this is not the first time this has happened in the last two months

  • swanzyjack
    Paul Morgan (@swanzyjack) reported from Gwaun-Cae-Gurwen, Wales

    How long before @SkyUK has the broadband working? Been down since last night??

  • MilwardCorey
    Corey (@MilwardCorey) reported from Swansea, Wales

    Awful awful company @skyuk lied to me

  • NathWatkins2020
    Nathan Watkins (@NathWatkins2020) reported from Kidwelly, Wales

    @GazzehCOYS @HLTCO @SkySports If people leak http etc they can cause it happened to other IPTV companies as they blocked and shut it down even don't tagged sky help team they can block it as well

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Nadiya20236894
    Nadiya (@Nadiya20236894) reported

    @SkyUK another poor customer experience on sky. Technical issue with my broadband, call up after wasting 30min trying to find your contact number due to 0 connection. Wait 20min in a queue for a rep to tell me nothings wrong, and then hang up on me. Now what?

  • LindaPatti
    Linda Pattinson (@LindaPatti) reported

    @SkyHelpTeam good afternoon. I need to speak to someone regarding a sky+ box my mum is having issues with that cannot be resolved using the online facilities. Can you give me a number to call please?

  • dickybow1984
    Dickybow1984 (@dickybow1984) reported

    @SkyHelpTeam Trying to take out a new iPhone SE On sky mobile . Is it an issue with your platform maybe? Like I said it’s happening with two different browsers

  • NicksieT
    NickieT (@NicksieT) reported

    @SkyHelpTeam hi sky just had a call from +44 800 597 9843 asking for personal info such as mothers maiden name. This sounds dodgy to me like somebody at sky is giving away customers details. We are always told never to give password details to people who phone you.

  • StonierStacey
    stacey stonier (@StonierStacey) reported

    @SkyHelpTeam Been there done that, had engineers out, can’t find a problem, we’ll there is a problem, I can’t connect to the internet.

  • LewisSteadman5
    Lewis Steadman (@LewisSteadman5) reported

    @SkyHelpTeam Hello, anyone there? It’s now been over a week since I was told an engineer would contact me. I was also told the SLA is 2-5 working days, we have now gone past that. As a paying customer, I’d appreciate a response please @SkyUK

  • AndyStewart81
    Andy Stewart (@AndyStewart81) reported

    @AdamOzzy @SkySports They fall down

  • nugget_38
    Craig Henderson (@nugget_38) reported

    @SkyHelpTeam I'm having trouble activating my Discovery+ 12 months free. I've followed the onscreen instructions and scanned the QR code but there isn't a page on my phone to enter the 6 digit pairing code.

  • MillwallDolbs2
    Dolbs (@MillwallDolbs2) reported

    @SkySports Sky sports doing their best to play down the hype because its not on their platform 🙄

  • mark_lacy
    Mark Lacy (@mark_lacy) reported

    @SkySports So they've been saying they're going to knock each other out for weeks now and soon as they've got the amount of pay per view they wanted it's now turned into an exhibition. I would get more out of watching them in sparring .worst thing is they're already talking next opponents