Sky Outage Report in Grovesend, City and County of Swansea, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Grovesend, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Grovesend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 26: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Grovesend, City and County of Swansea, Wales
The most recent Sky outage reports came from the following cities: Neath, Carmarthen and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
Wi-fi | |
| Carmarthen |
TV | |
| Neath |
TV | |
| Swansea |
TV | |
| Neath |
Internet | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Grovesend, Wales
Latest outage, problems and issue reports in Grovesend and nearby locations:
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Tony rogers
(@Tonyrog13) reported
from
Swansea, Wales
@SkySports @SpursOfficial Just watched spurs absolutely destroy utd 6.1 (don't say that every day) Then listen for 15 minutes from sourness Patricia and Neville bang on about poor utd were Don't forget Tottenham were there today Sorry make that 20 minutes now Ole s on
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Dan Morgan
(@Daniel_K_Morgan) reported
from
Llanelli, Wales
Hi @SkyUK, our broadband went live yesterday but we’ve still not received our hub. We’ve spoken to some nice customer service people on the phone who said we’ll get a call back to arrange one but still not heard back. Royal Mail still not received package (PZ416543062GB) - Help!
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Richard Burke
(@RicheyBurke86) reported
from
Cwmafan, Wales
@Bennie____ @SkySports @premierleague People stream and use iptv because the prices are already through the roof. Then they come up with this ****.
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Nett 🏴
(@NettThom) reported
from
Neath, Wales
Don’t bother with boring F1 anymore, Lions test still no decision and now no Super Rugby, may as well cancel @SkySports
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Beverley Phillips
(@bevphillips612) reported
from
Swansea, Wales
@skysports problem with your matches on the red button!!!
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gaz downey
(@downeyg12) reported
from
Swansea, Wales
@frogster4 @SkySports @SpursOfficial They are awful fair play...always bumming utd on twitter and always on tv
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Mitchell Powell
(@LittleMitch94) reported
from
Swansea, Wales
@SkyFootball you want to be embarrassed, I’ve never seen such bias commentary in all my life. I’m as straight as they come and I’m telling you that was pathetic, infaxt infurating in patches! **** Brentford, **** Thomas Frank & **** SkySports!
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jamesleonard
(@jamesleonard40) reported
from
Swansea, Wales
@virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports
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Dan Evans
(@D11EVS) reported
from
Llangyfelach, Wales
@SkyUK I need to downgrade/renegotiate my package before the offer period ends and the bills become astronomical. How do I do this as I do not have an option to downgrade. Failing that I will cancel my direct debit to prevent fees being taken from my account.
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Daniel rees
(@SportyRees1) reported
from
Cwmafan, Wales
Martin Tyler needs to retire , heavy breathing down Mic is annoying as hell 😡 @SkySports @SkySportsNews
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Rachel Holley
(@rachey78) reported
from
Swansea, Wales
@SkyHelpTeam Having terrible issues with our broadband, I can’t access anything online and can’t get through to the help line any advice would be greatly accepted
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Dan Morgan
(@Daniel_K_Morgan) reported
from
Llanelli, Wales
@SkyHelpTeam Hi yes we have already done this twice. We have been told twice that someone is going to contact us. All we really want is an update of what’s going on as we are now paying for a service we can’t use.
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James Alan Jackson
(@Legend027UTD) reported
from
Swansea, Wales
@SkySports So you think £15 is worth paying to watch a game with an atmosphere like a game down the park? Should sue them for false advertising with the fake crowd noise.
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Sarah Bailey
(@SarahBailey35) reported
from
Kidwelly, Wales
@SkyHelpTeam why can’t I see the small live tv box ( top left hand side) when on Sky Q recordings menu etc? Is this a glitch? I would have expected an update to have improved the service not take a step backward?!?
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Daniel Gevaux Ross
(@danielgevaux) reported
from
Swansea, Wales
@SkyHelpTeam I don’t think you read my message this isn’t a simple turn off router back on fix. The hubs don’t work when I’m connected to a booster. They work fine when near the main wifi.
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Joshua Baker
(@JoshBakerr) reported
from
Neath, Wales
@SkyHelpTeam why do we pay u all the money for the best internet possible and u can’t even provide a ******* service
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Barry Kirby
(@Baz_k) reported
from
Trimsaran, Wales
Does anyone else have an issue with their #SkyQ box and @Samsung Smart TV glitching or blinking intermittent black screen and sound dropping out?? @SkyHelpTeam
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Andy
(@swanseatyke) reported
from
Swansea, Wales
@swansforever @SkyHelpTeam We’ve had issues with ours. 2 WFH and 2 home schooling. Shockingly bad. When I spoke to Amy there excuse was we had too many devices connected - iPads, phones, Alexa etc. It doesn’t say that on the add! If we want decent connection the advice was unplug what we weren’t using!
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Mark O'Neill
(@markoneill40) reported
from
Swansea, Wales
Never heard such biased one sided commentary, well done @SkySports
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Mark O'Neill
(@markoneill40) reported
from
Swansea, Wales
Never heard such biased one sided commentary, well @SkySports
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Wilkinson
(@Chr15Wilkinson) reported
@johnkentlad @SkyUK I’ve got it mate. Had it 5 years and there’s been one problem which they sorted. Pretty good to be honest.
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Paul
(@8gzd8k76nM) reported
@DeeNandha @SkyUK @SkyHelpTeam How has no one been willing to help then? You rang up and been told by an agent they don’t want to help? You ran the online tests and its given you a message saying no its not going to work for you? Or have you just sat there doing nothing?
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James Fisher
(@Trainjames22) reported
@SkyHelpTeam So would that get our issue fixed any quicker
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Michelle birch
(@Michellebirch71) reported
@SkyHelpTeam Thank you Becca for the update. Not one to be cynical but it was hell of co-incidence that City Fibre were at the local exchange box and we received a letter offering their services through our door at the time of the outage!
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Paul
(@8gzd8k76nM) reported
@JayPL2 @SkyHelpTeam No, mobile/cellular broadband often doesn’t have the stability that is needed for Q to work. Its great its been working previously but its never guaranteed by Sky so you’ll either need to change broadband or get rid of Q
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Paul
(@8gzd8k76nM) reported
@nkmthfc @SkyHelpTeam @OpenreachHelp Its domestic broadband it gives you no right to work from home. Also your assumptions about how Openreach's network functions is totally incorrect but then again you aren't an engineer so keep those unhelpful comments to yourself. Get yourself into the office and stop moaning
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Dan Green
(@DanGreen_) reported
@SkyHelpTeam Rang up with a complaint earlier regarding my Sky Booster box. Was sold an 'add on' for booster for my WiFi, and it's terrible. Ended up in a new 18 month contract for something that doesn't work. Cheers.
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Paul Millar
(@Chimp_1) reported
@johnkentlad @SkyUK Used to have it at start of lockdown, then realised it was awful, switched to BT which was loads better. Then moved house and couldn’t get BT so went with Virgin, which is still loads better than Sky
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@nkmthfc
(@nkmthfc) reported
@SkyHelpTeam How can it possibly take @SkyUK almost a month to set us up with broadband in our new house - where there is already an existing Sky phoneline? No reason given. Just an anonymous app update. Terrible service.
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Clare Parkhurst
(@ClareParkhurst) reported
@SkyHelpTeam any known issues in the north Tyneside area? Our internet has been patchy for days!