Sky Outage Report in Sonning Common, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sonning Common, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sonning Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (66%)
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Wi-fi (13%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sonning Common, Oxfordshire, England
The most recent Sky outage reports came from the following cities: Reading, High Wycombe, Wokingham, Bracknell, Maidenhead and Tadley.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| High Wycombe |
Wi-fi | |
| High Wycombe |
Internet | |
| High Wycombe |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sonning Common, England
Latest outage, problems and issue reports in Sonning Common and nearby locations:
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samtomkins
(@samtomkins) reported
from
Henley-on-Thames, England
@SkyHelpTeam that failed as its says can not be rebuilt in diskless mode. Turn off and restart, tried that - no different!!! HELP! 2/2
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Matt Stagg
(@drmattstagg) reported
from
Reading, England
Not my usual Friday night but quite looking forward to the @SkySports @SkySportsPL @SouthamptonFC v @LCFC game! Mind you could be that the weather outside is awful and I am inside. @GNev2 looks soaked already!
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Beth Millican.
(@BethMillican_) reported
from
Reading, England
I say this every time they’re on TV, but @SkySports camera angle at Craven Cottage is absolutely ******* awful
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Lee Marsden
(@marsdel3) reported
from
Didcot, England
@SkyUK why are you closed, it says call back between 7am and 11pm have already been through the IVR to be told call back at 8:45, did this now closed, awful
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Iain White
(@WhiteIain) reported
from
Finchampstead, England
I have to hand it @GNev2 remaining remarkably balanced in his commentary on @SkySports despite his team who would obviously support getting soundly beaten by a newly promoted team.
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Denise
(@illustrastion_d) reported
from
Sandhurst, England
@SkyUK your customer service is shit
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samtomkins
(@samtomkins) reported
from
Henley-on-Thames, England
@SkyHelpTeam just turned on tele to a message saying you have updated my sky+ box and have a look at all the wonderful things you can now do. Well my planner has now disappeared, just says there is an issue and press yellow, then tells me to do a Sky+rebuild, tried that, but 1/2
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Jon Busby
(@busbyjon) reported
from
High Wycombe, England
Really quite unimpressed with @SkyUK’s customer service. Opaque billing systems that confuse agents has meant a I’ve had to spent another hour sorting out their own mistakes to avoid a sizeable bill. Make sure you double check their paperwork in future! #customerservicefail
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R Y A N 🧐
(@rnossej) reported
from
Maidenhead, England
County cricket matches all over the place yet @SkySports shows nothing but repeats and crap...
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Kevin Rama
(@KevinRama_) reported
from
Bracknell, England
@SkyUK, @SkyHelpTeam cancelling an engineer at 5.15pm and giving me a new engineer date of 17th Jan is poor customer service to say the least! Then to be asked by an impatient call handler who I should suggest he puts me through to is ridiculous! Customer satisfaction POOR!
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍
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Iain White
(@WhiteIain) reported
from
Finchampstead, England
@PRITCHNEWS @GNev2 @SkySports @GNev2 doesn’t manage them (yet) but I agree , I was hoping @ManUtd would still be in their pomp ready for @LUFC to knock them down next season in the #Premiere at this rate we will cross over or beating them won’t represent much of an achievement.
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Beth Millican.
(@BethMillican_) reported
from
Reading, England
Errrr @SkySports, if you insist on having Fulham on TV plssssss get a better camera angle. This is awful 💀
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Wokingham, England
100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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Dan Eagles
(@DanEaglesUK) reported
from
Wokingham, England
@SkyHelpTeam It is working again now. It was down in the early hours. GU21
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wadhwaRD
(@rishidwadhwa) reported
from
Reading, England
I have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !
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Daniel Evans
(@ChavdogEvans) reported
from
Sandhurst, England
@SkyHelpTeam why is the broadband always going down in Sandhurst it’s becoming a joke now
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Lisa-Marie Cuthbertson
(@LisaMarieHeenan) reported
from
Reading, England
The @virginmedia amazing service continues, pay £13.99 for a film that you cannot watch due to technical error 🙄 look online, seems common & responses unhelpful, hurry up @SkyUK & get faster broadband here so I can switch!
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MarkBlunden
(@markblunden) reported
from
Maidenhead, England
@SkyUK as a Sky VIP. Try to buy a movie Sky Store #fail. Call centre say as VIP we’ll put you straight through!! now on hold...at 17mins ironically the marketing starts re movies I can buy! At 19 mins “buy broadband” 22 mins still no answer, 35 min a fix. Doesn’t feel very VIP!!
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Roger Addison
(@raddison66) reported
from
Hazlemere, England
@SkySportsPL @SkySports Yes, a yellow for Son breaking down play. Gomes is knocked off balance and collides in to Aurier. Aurier is not at fault. (Ps I don’t support either team #nobias )
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Joanne Shaw
(@JoanneS02494355) reported
@SkyHelpTeam I’ve spoken to them already. I’ve had confirmation delivery was supposed to be today. Mobile help team was as much help as a chocolate teapot-none at all.
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prophotographypicture
(@JackEd84283152) reported
from
Birmingham, England
@SkyHelpTeam @goonersteve21 Terrible customer service
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Sandra Holbrook
(@SandraHolbrook) reported
Just called @SkyUK @SkyHelpTeam to renew my contract as offers are coming to an end. After 30 years loyalty my bills are still looking to increase £30 to what they are currently? Wasn't the best customer service on the phone....can #Sky #Twitter team help at all? Thank you
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Gerard Donaghy
(@Gerbatov) reported
@SkyHelpTeam Hi Sky. I had to cancel a Glass order recently (it has since been re-ordered on a new account). How long does it typically take for the £10 upfront fee to be refunded? It was cancelled this past saturday (19th). Thank you
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Nick Charlick
(@NickC_1990) reported
@SkyHelpTeam hey guys, just a quick one. I’m in the fastest broadband package for my area. Says j should be getting a minimum of 57 mbs download. It’s been running slow recently. I’ve just done a speed test, and I’m only getting about 22mbs. Any reason for this? Thanks.
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@MUFCThoughts
(@MUFCThoughts0) reported
@SkySports I hate that in the modern day it's not the player who is blamed for not being up to standard, never takes any responsibility himself
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Ben Norcutt
(@BenNorcutt) reported
@SkyUK your broadband and teams are a complete and utter farce unable to actually solve problems with consistent poor internet service absolute waste of my time speaking to anyone as they never actually do anything
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Gerard Donaghy
(@Gerbatov) reported
@SkyHelpTeam There was an issue and it didn't even reach the dispatch stage. It had to be cancelled and re-ordered (which it has been). But the account that the refund will be going to, will be closed soon and I was just checking how long that may take. Within 45 days is grand, thank you
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JJJ
(@JJJ3507) reported
@SkyHelpTeam wen I tried watching the F1 last wknd from my phone over the SkyGo app I was constantly thrown up an error code. I've a sky mobile phone account, is this a know issue? I was trying to watch over 4G.
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Kelly Waddle
(@thepinktiff) reported
@SkyHelpTeam Hi I cancelled my tv subscription after I got sky glass tv, but my account is in credit of £50 which I still haven't received this back. Can you help?