Sky Outage Report in Sonning Common, Oxfordshire, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sonning Common, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sonning Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 08: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (53%)
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Internet (30%)
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Wi-fi (8%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Sonning Common, Oxfordshire, England
The most recent Sky outage reports came from the following cities: Reading, High Wycombe and Bracknell.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
TV | |
| Reading |
Wi-fi | |
| Reading |
||
| Reading |
Wi-fi | |
| Reading |
Wi-fi | |
| High Wycombe |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sonning Common, England
Latest outage, problems and issue reports in Sonning Common and nearby locations:
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Mike Woolfrey
(@Bear3011) reported
from
Sonning Common, England
@SkyHelpTeam woeful service trying “to upgrade”, a total “computer says no” experience. Wish they didn’t have cricket, I’d cancel in a heartbeat....
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Dan Eagles
(@DanEaglesUK) reported
from
Wokingham, England
@SkyHelpTeam It is working again now. It was down in the early hours. GU21
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Van Ginkel Szn
(@vangoatkel) reported
from
Reading, England
@offiong187 @JFT96GBNF @SkyKaveh @SkySports Only cos your opinion is stupid
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Tom Sampson
(@t_sampson_) reported
from
Reading, England
@Annamalai_K77 @SkySports Worst tweet ever 😂🙈
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Wokingham, England
100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍
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Kevin Rama
(@KevinRama_) reported
from
Bracknell, England
@SkyUK, @SkyHelpTeam cancelling an engineer at 5.15pm and giving me a new engineer date of 17th Jan is poor customer service to say the least! Then to be asked by an impatient call handler who I should suggest he puts me through to is ridiculous! Customer satisfaction POOR!
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luke mullins
(@mullins837) reported
from
Reading, England
@SkyHelpTeam Both my sons PlayStations not connecting to my wifi Help please
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Iain White
(@WhiteIain) reported
from
Finchampstead, England
@PRITCHNEWS @GNev2 @SkySports @GNev2 doesn’t manage them (yet) but I agree , I was hoping @ManUtd would still be in their pomp ready for @LUFC to knock them down next season in the #Premiere at this rate we will cross over or beating them won’t represent much of an achievement.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.
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Jon Busby
(@busbyjon) reported
from
High Wycombe, England
Really quite unimpressed with @SkyUK’s customer service. Opaque billing systems that confuse agents has meant a I’ve had to spent another hour sorting out their own mistakes to avoid a sizeable bill. Make sure you double check their paperwork in future! #customerservicefail
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Denise
(@illustrastion_d) reported
from
Sandhurst, England
@SkyUK your customer service is shit
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Daniel Evans
(@ChavdogEvans) reported
from
Sandhurst, England
@SkyHelpTeam why is the broadband always going down in Sandhurst it’s becoming a joke now
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Paul Pidgeon
(@pidgey_fitness) reported
from
High Wycombe, England
@SkyHelpTeam Sadly not, have two toddlers and laptops and tablets will just get damaged. As a loyal customer it just gets to me that if it’s on your terms then things get done quickly (upgrades etc) but then when it’s not the customer has to wait 3 weeks
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Beth Millican.
(@BethMillican_) reported
from
Reading, England
I say this every time they’re on TV, but @SkySports camera angle at Craven Cottage is absolutely ******* awful
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Iain White
(@WhiteIain) reported
from
Finchampstead, England
I have to hand it @GNev2 remaining remarkably balanced in his commentary on @SkySports despite his team who would obviously support getting soundly beaten by a newly promoted team.
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Dionne Angus
(@dionne_angus) reported
from
Bracknell, England
@SkyUK how much would it cost me to have 2 boxes sky movies sky entertainment, broadband and boxsets/netflix as a new customer thanks thinking of leaving virgin
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Lee Marsden
(@marsdel3) reported
from
Didcot, England
@SkyUK why are you closed, it says call back between 7am and 11pm have already been through the IVR to be told call back at 8:45, did this now closed, awful
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Andrew Melvyn Walden
(@melvyn1975) reported
from
Marlow Bottom, England
Ffs @SkySports Fulham 1-0 down already and you can't put the right game on the red button to watch it. #FulhamFC
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DARREN WARNE
(@Warney_Darren) reported
from
Berinsfield, England
@SkyHelpTeam can you help-I still haven’t received an email confirmation that I am having my installation this week. I had a messenger chat back on 24th December, but no follow up confirmation.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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👑 Sean 👑
(@kingseany94) reported
So what compensation am I getting for your outage @SkyHelpTeam
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Aanchal Women's Aid
(@aanchal_uk) reported
@SkyHelpTeam When will the problem be solved?
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Pipparooni
(@pipparooni) reported
@SkyHelpTeam out of courtesy you should be bothering to update your customers with some idea of what the issue is, you must know by now and how long this will take to be resolved, ignoring everyone is shocking customer ‘service’
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Geoff Tweedle
(@adamtweedle) reported
Anyone else punt the Jamie vardy 1 shot on target super enhanced to even money with sky bet? Never started, came on after 65 mins needless to say no shot on target, asked for refund told no as took part in match, false advertising at it's best, happy xmas @SkySports @SkyBet
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Tahir Özkan FdSc. BSc.(Hons). MSc.
(@tahirtheram86) reported
@SkySports Never forget, QUARTER OF A BILLION POUNDS SPENT IN A SINGLE TRANSFER WINDOW.
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Undreia Capewell
(@UndreiaC) reported
@SkyHelpTeam I am still having problems with my broadband. Is there any news?
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Giani 🔴⚪
(@Giani_afc) reported
@SkyHelpTeam Have you fixed the Internet issues and reimbursed me for the 3 days you were telling me it was a problem with my wiring? That would help me relax on this...err...TUESDAY morning
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Tash Chittenden
(@Tcogs07) reported
@SkyHelpTeam our sky q box won't connect to our router for the Internet since the outage last night
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PAUL SELL
(@PAULSEL67251141) reported
@SkyUK broadband still not working, green lights and signal looks ok but it doesn’t work at all- please help!
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Simone Spencer-Ahmed
(@SSpencerAhmed) reported
@SkyHelpTeam Yes I’m aware of this - as per my original tweet, I’ve made countless phone calls already. End result: still no phone, still no swap packaging, still waiting for promised phone call back from someone to deal with my complaint!