TalkTalk Outage in West Horsley, Surrey, England

@TalkTalk our broadband keeps dropping out making it unusable, is there an issue in the #Catford area please?

@TalkTalkGroup 1 I am a new customer, set up tv box and router on Weds, couldn’t get several apps to play content all had their own error boxes. Online chat with talktalk for ages, nothing helped. I decided to do a factory settings tv box reset - now works but pushes on every

@TalkTalkGroup @TalkTalk refusing to speak to me regarding my issue!!!

@TalkTalkGroup @TalkTalk I’m so angry you have Chinese partying while answering calls!!! How dare you disrespect us as bad as that!!! All I wanted was a poxy new remote!!!!

Talk talk are ****!! Called to just get a new remote the Chinese were partying in the background and have stall me tv!!!! @TalkTalkGroup @TalkTalk got no tv no remote!!! Disgusting behaviour not only are we on a lockdown but u guys want to rub it in partying!!! Send me a remote!!

Is anyone from @talktalk Interested in my 92 year old Covid sick mother? All we want is some help? Can anyone help?

@TalkTalk my 92 year old mother is on a covid ward how can we top up her phone? We don’t have her login or account number. We need to stay in touch with her. Please help

Imagine I’m in the middle of a Global Pandemic doing a degree from home and @TalkTalk is trying to get my mum to pay £50 to cancel her broadband

@TalkTalk is there an issue in Catford SE6? Phone line but no broadband..

@TalkTalk hi is there any reported problems in the KT4 area as my parents have no WiFi/Internet or home phone. Not ideal. Thanks

Hi @TalkTalk my WiFi keeps saying weak security... how do I fix this???

@TalkTalk your customer service is shocking !!!! Unable to provide suitable WiFi and your Chat team robotic with their replies !!! What is the point of paying for substandard WiFi ? #mugs

@TalkTalk hi Talk Talk, I’m in SE London, any idea why my internet has just cut out? Have switched off and restarted the router, still nothing

@TalkTalk no stable connection all morning. Done diagnostics test on your website and says nothing is wrong. Please help.

@CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)

@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?

@TalkTalk my WiFi is dropping in and out grrrr! Need a new hub or some Devine from above !! Do you have a customer uk number please

@TalkTalk Hi my Internet is still down, is there a time scale as to when it will be fixed please?

@TalkTalk are equally as incompetent with a consistent signal! Two months now.

Wow. Reported internet issues to @TalkTalk at 10am, had an @OpenreachHelp engineer turn up at 4pm to fix the problem. Same day!! Luke, my engineer, was a real delight and tried everything he could to help. 🤞 seems to be fixed now 🤞 you've saved me a lot of stress, thank you!

@JumboAsh @TalkTalk bro you told me about this before but this problem is out of my hands.. the DLM is in control because they say my line isn't great. Next week ill come back to you though

@TalkTalk Just shut down the company it'd be more useful for you to not exist at this point you bring no benefits, only bringing a brain tumour

@TalkTalk Well I had 2 weeks without phone or net thanks to your incompetence engineer.. what way to treat a long time customer...

@TalkTalk what has been wrong with your service for the past month

@TalkTalk quite possibly the worst company I have ever had the misfortune to deal with.

TalkTalk are a load of ****

@TalkTalk your services have been on and off for the last two days. Fix this pls

@TalkTalk ur WiFi is so bad stop faking these ads

@TalkTalk ur WiFi is trash it’s so bad stop taking those ads , ur WiFi doesn’t go fast it’s **** even dogs hit sky is better than this embarrassing 🤡

@TalkTalk Why tweet you are available until 10pm on Friday and then fail to respond?