TalkTalk Outage Report in West Horsley, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in West Horsley, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at TalkTalk
TalkTalk is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (4%)
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TV (1%)
Live Outage Map Near West Horsley, Surrey, England
The most recent TalkTalk outage reports came from the following cities: London, Staines, Crawley, Surbiton, Walton-on-Thames, Worplesdon, Epsom, Teddington, Worcester Park and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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Charlotte
(@CByford97JJ) reported
from
Merton, England
Hi @TalkTalk my WiFi keeps saying weak security... how do I fix this???
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vikki lambert
(@vikki250) reported
from
London, England
@TalkTalkGroup @TalkTalk I’m so angry you have Chinese partying while answering calls!!! How dare you disrespect us as bad as that!!! All I wanted was a poxy new remote!!!!
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Saphi
(@_Ayifas_) reported
from
London, England
Imagine I’m in the middle of a Global Pandemic doing a degree from home and @TalkTalk is trying to get my mum to pay £50 to cancel her broadband
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Jack
(@JackActor1) reported
from
London, England
@TalkTalk Hi my Internet is still down, is there a time scale as to when it will be fixed please?
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Papa J
(@CalfosDrive) reported
from
London, England
@TalkTalk no stable connection all morning. Done diagnostics test on your website and says nothing is wrong. Please help.
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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Sarah Elizabeth Cox
(@spookyjulie) reported
from
London, England
@CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)
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Gayle
(@GByford75) reported
from
Merton, England
@TalkTalk hi is there any reported problems in the KT4 area as my parents have no WiFi/Internet or home phone. Not ideal. Thanks
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SiBurman
(@symbosimbo) reported
from
London, England
@TalkTalk are equally as incompetent with a consistent signal! Two months now.
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Johnny Simpson
(@jsimpson74) reported
from
Merton, England
@TalkTalk my WiFi is dropping in and out grrrr! Need a new hub or some Devine from above !! Do you have a customer uk number please
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vikki lambert
(@vikki250) reported
from
London, England
Talk talk are ****!! Called to just get a new remote the Chinese were partying in the background and have stall me tv!!!! @TalkTalkGroup @TalkTalk got no tv no remote!!! Disgusting behaviour not only are we on a lockdown but u guys want to rub it in partying!!! Send me a remote!!
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Johnny Simpson
(@jsimpson74) reported
from
Merton, England
@TalkTalk your customer service is shocking !!!! Unable to provide suitable WiFi and your Chat team robotic with their replies !!! What is the point of paying for substandard WiFi ? #mugs
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vikki lambert
(@vikki250) reported
from
London, England
@TalkTalkGroup @TalkTalk refusing to speak to me regarding my issue!!!
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Madeleine Cuff
(@MadeleineCuff) reported
from
London, England
@TalkTalk hi Talk Talk, I’m in SE London, any idea why my internet has just cut out? Have switched off and restarted the router, still nothing
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IRSH
(@IRSH49267138) reported
from
Guildford, England
Is anyone from @talktalk Interested in my 92 year old Covid sick mother? All we want is some help? Can anyone help?
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Tim Lund
(@TimLundSE26) reported
from
London, England
@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?
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Samantha Doe
(@samanthadoe1) reported
from
London, England
Wow. Reported internet issues to @TalkTalk at 10am, had an @OpenreachHelp engineer turn up at 4pm to fix the problem. Same day!! Luke, my engineer, was a real delight and tried everything he could to help. 🤞 seems to be fixed now 🤞 you've saved me a lot of stress, thank you!
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Ginger Hammer
(@gingerLadd73) reported
from
London, England
@TalkTalk is there an issue in Catford SE6? Phone line but no broadband..
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Dean Funk
(@mrdeanfunk) reported
from
Spelthorne District, England
@TalkTalk terrible internet connection for the past few hours. Very erratic, on and off connection. Wife cannot work again. Line test says “a potential problem”.
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IRSH
(@IRSH49267138) reported
from
Guildford, England
@TalkTalk my 92 year old mother is on a covid ward how can we top up her phone? We don’t have her login or account number. We need to stay in touch with her. Please help
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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B0Az
(@B0AZm) reported
@TalkTalk having listened to 'we've got a limited team' message a hundred times as well as being hung up on 3 times I'm doing what feels like putting a message in a bottle in the hope that someone will miraculously #help
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Joel
(@Joel44984758) reported
@TalkTalk My interest down can't do anything This a joke now Can send someone out fix it
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TalkTalk
(@TalkTalk) reported
@JkFlash Hi @JkFlash, are they from TalkTalk or from another service provider? Thanks, Noluthando.
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Millen Brown
(@millenbrownact) reported
@TalkTalk @gricius_mantas Ours went down last night and is still off now. What's going on? We did have a power cut last night to be fair.
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pk
(@itselpea) reported
Hi @TalkTalk are there any issues in the M28 area? Internet has gone and I'm working from home 😱 #help
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Mantas Gricius
(@gricius_mantas) reported
@TalkTalk my internet is still down after 72 hours and I have no notification as promised by your team
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thethingswedo
(@PaulMunro1) reported
@TalkTalk how can you sell me a broadband package back in Oct 2020. And now turn round, say it’s not fit for purpose and I should cancel it.
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Pink Porcupine
(@PorcupinePink) reported
@SkyHelpTeam Communication is dire. Second major outage I've had since May. never happened once with talktalk in 5 years. The service status page tells me basically nothing! Not good enough
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Natasha
(@Natashaszam) reported
Why do I have to tweet to get technical issues with my account solved? Your staff haven’t a clue what they’re doing @TalkTalk and @TalkTalkGroup do better.
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Jon JB Wills
(@JBdoessound) reported
from
Gosport, England
I’m very pleased with @TalkTalk today. We have a problem on our broadband where using a VPN stops everything else from working. I posted on the Community and less than 0.5hr later I’m being sent a replacement router. Praise where it is due!