TalkTalk Outage Report in Woking, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Woking, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 14: Problems at TalkTalk
TalkTalk is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (63%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Woking, Surrey, England
The most recent TalkTalk outage reports came from the following cities: London, Aldershot, Chertsey, Windsor, Camberley, Hounslow, Woking, Egham, Guildford and Lightwater.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@TalkTalk can you fix my internet please 😱
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Saurabh Khandelwal
(@saurabhkhandel) reported
from
Farnborough, England
@TalkTalk absolutely poor #broadband and customer service to say the least #talktalk worst in my area.
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Lizzy P Rose
(@lizzyprose) reported
from
Windsor, England
@TalkTalk dreadful service. Customer's are required to provide a month's notice to terminate. TalkTalk retains the Wi-Fi preventing new tenants from selecting their own provider😳
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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Mrs K
(@spiritedsummer) reported
from
Camberley, England
@TalkTalk yet again I cannot access my work computer remotely! All my home safe settings are off and customer service are reading off a script. Useless!! #fedup #cancellingsoon
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Sophie
(@ColeyBird) reported
from
Guildford, England
@TalkTalk Better it seems but your customer service/live chat is absolutely terrible and I'll be lodging an official complaint.
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Mrs K
(@spiritedsummer) reported
from
Camberley, England
Blooming @TalkTalk is driving me mad. For over an hour I’ve been trying to switch off scam protection as it is blocking my work website and it keeps telling me to phone up. I’ve followed all the steps that they persist in telling me is the only way to fix it 1/2
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
Finally @talktalk customer service has agreed to put her on an acceptable package and refund some money - shame about the 1.5 hour call to sort it
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Borja Bilbao
(@Borja_Bilbao) reported
from
Hounslow, England
The day I write a thread with my last month and a half experience in this 'network' provider, it will be the never ending thread. To summarize, again, avoid @TalkTalk at all costs.
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
Hi @TalkTalk So @ruskin147 has been on a call to your ATROCIOUS customer service number for 1hr on behalf of an elderly relative - seems like she has been mis-sold a new package - & they absolutely refuse to accept there’s an issue.
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Jemma
(@jemthedurb) reported
from
Farnham, England
What a joke, just tried to call @TalkTalk to cancel my account after a year of awful broadband and multiple failed technicians and would you believe their systems are down and I have to call them back #irony #dontusetalktalk #poorservice #talktalkfailed
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@TalkTalk Oh shit sorry..will do.. but to be honest I don't really give a rat's @rse about my details being public... everyone knows who I am anyway
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
To follow up @TalkTalk, she was told her bill would probably go down and in fact it’s doubled
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Nicholas Foggin
(@Nick_convedo) reported
from
Kingston upon Thames, England
@TalkTalk What a surprise.. I finally got a call from a case manager from CEO team after my tweet, told she would call me back with update yesterday at 12.30pm.... No call or email.... and no response from @dburdon either... I’m moving my account to a company that can do customer service!
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Sophie
(@bainbridgexo) reported
from
London, England
Why is WiFi so difficult I set the bastard up and nout :(((( @TalkTalk help us x
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learnthelingo
(@sarahlearnlingo) reported
from
Richmond, England
@talktalk worst customer service .... incompetent …. incomprehensible …inept & completely shambolic. do not use talktalk.
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Borja Bilbao
(@Borja_Bilbao) reported
from
Hounslow, England
For my UK friends...please avoid @TalkTalk and their network services. You will be more offline than online and they will not make the best as possible to fix it as soon as possible.
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Sophie
(@bainbridgexo) reported
from
London, England
Im so pissed off that I have @TalkTalk internet it’s probably the WORST thing ever
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Patrick
(@HSHPatrick) reported
from
London, England
Just appalled by the horrific service at @TalkTalk I have never dealt with more incompetent staff that could care less about help you. Condescending and just plain rude. #internetprovider #CustomerExperience
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Saurabh Khandelwal
(@saurabhkhandel) reported
from
Farnborough, England
@TalkTalk I did a lot of tests with the support team over the phone . Every time I am being told that I have been blessed with the mimium speed promised but I hadnt opted for just the “minimum” when I took the service. I was getting a decent speed initially.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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ross john stewart
(@RossdelMardous) reported
Hello @TalkTalk me again! I’ve just spent another 100 minutes on chat. I have 2 very simple queries about items on my bill. But nobody was able to help. What should I do? Other than DM you again and spend ages on that. Can someone call me perhaps? It might restore a little faith
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Emily Gordon
(@EmilyMax) reported
Having an internetless morning (although Harold at TalkTalk is doing his best to fix that). I've cleaned the cooker extractor filters and all the windows. Bored now.
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jacob murphy
(@baxman1212) reported
@TalkTalk Down in wf17??
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Phil - M0KPH
(@M0KPH) reported
@DannyTeamZero1 @TalkTalk They took over a previous supplier, and were terrible. I bailed at the earliest opportunity.
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Karen Fenn
(@karengfenn) reported
What make companies like @TalkTalk think they can keep raking in customers' money for providing a shite 'service'? @billquiseng Never a reduction or compensation offered for poor provision..Always excuses, passing the blame..and prevarication @kylefenn
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Phillippa
(@Phillippa22) reported
@TalkTalk My account has been cancelled, and a new provider has taken over the line, but I have been charged. I need to ensure no more payments will be taken as the account is fully cancelled. Please can you help, i can't get though on the phone.
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Suzanne Stevenson
(@suza_anne) reported
@TalkTalk Appalling service from you guys. Customer for years. Upgraded to fibre last week, went live yesterday but no new router. (Old one not compatible). So no connection. No work getting done, no Youview ... New router has still not been dispatched 😡Time to move methinks.
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Clare Louise
(@ClareLfitzy) reported
@TalkTalk I've had no internet and phone since Monday and the customer service is useless. Trying to work from home with no internet. Please help I'm going out of my mind
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Scared of being average
(@AverageScared) reported
@TalkTalk Why must I have a problem with my internet every single day. This is pathetic and upsetting. We are in a pandemic and I still have to buy mobile data as my broadband is unreliable and I can’t work whilst it’s down. I can’t wait to switch so I can throw the router in the bin.
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Kayls
(@Kayls99463523) reported
@TalkTalk I have spoken to a colleague today and they have seemed to have sort of solved my problem