TalkTalk Outage in Woking, Surrey, England

@TalkTalk our broadband keeps dropping out making it unusable, is there an issue in the #Catford area please?

@TalkTalkGroup 1 I am a new customer, set up tv box and router on Weds, couldn’t get several apps to play content all had their own error boxes. Online chat with talktalk for ages, nothing helped. I decided to do a factory settings tv box reset - now works but pushes on every

@TalkTalkGroup @TalkTalk refusing to speak to me regarding my issue!!!

@TalkTalkGroup @TalkTalk I’m so angry you have Chinese partying while answering calls!!! How dare you disrespect us as bad as that!!! All I wanted was a poxy new remote!!!!

Talk talk are ****!! Called to just get a new remote the Chinese were partying in the background and have stall me tv!!!! @TalkTalkGroup @TalkTalk got no tv no remote!!! Disgusting behaviour not only are we on a lockdown but u guys want to rub it in partying!!! Send me a remote!!

@RuthCadbury @TalkTalk @RuthCadbury please could you help support supply staff. We have none to ask for help? I sent you an email. Please if you could advice 🙏🏼 thank you

Is anyone from @talktalk Interested in my 92 year old Covid sick mother? All we want is some help? Can anyone help?

@TalkTalk my 92 year old mother is on a covid ward how can we top up her phone? We don’t have her login or account number. We need to stay in touch with her. Please help

Imagine I’m in the middle of a Global Pandemic doing a degree from home and @TalkTalk is trying to get my mum to pay £50 to cancel her broadband

@TalkTalk why have you sent me a bill when I am no longer a customer of yours and have terminated my contract?

@TalkTalk is there an issue in Catford SE6? Phone line but no broadband..

@TalkTalk Thanks for the reply but yes, it was some of the worst customer service I’ve ever experienced I regret to say. I even tried the phone option to give it another chance, 32 mins later, I couldn’t even get past the automated (non working) system. Really think you need to review it.

Can’t get @TalkTalk to help me for another week until an engineer comes out. We know the issue! Have a 9 month old with a medical condition and need the baby cam to watch her!! Absolute out of order! #badcustomerservice

@TalkTalk hello.I am no longer a Talk Talk Customer. I would like confirmation that I am no longer being charged as of 16/11. Tried calling customer service but it asks me for Talk Talk landline. Don’t want to go on chat as it took 2 hours last time and they didn’t solve my issue

@TalkTalk hi Talk Talk, I’m in SE London, any idea why my internet has just cut out? Have switched off and restarted the router, still nothing

@TalkTalk no stable connection all morning. Done diagnostics test on your website and says nothing is wrong. Please help.

@CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)

@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?

@UB5simon I'm on TalkTalk. They're not perfect but my research tells me none of them are. I hardly ever get connectivity problems & they're cheap. I now find the best approach to customer services is to avoid them unless 100% necessary, which means only when I have a hardware problem.

@TalkTalk Hi, my emails have stopped sending using either webmail or my iPhone. On my iPhone it says my password is incorrect. Retyped it in and error still remains. Can you help?

@TalkTalk Try telling this to your CEO'S office staff,Anybody thinking of joining @TalkTalk make sure you have patience an the ability to understand their Customer service agent's #avoid

@TalkTalk Yes it has been a repeating issue over the past few days. When it first happened I thought it was a one off

@OpenreachHelp Yes it's effecting bt, sky,plusnet and talktalk. There was damage to a green internet cabinet but 3 months to fix it? Really?

@TalkTalk This issue was resolved so that I could send emails using my phone. However since Friday evening I have not been able to send or receive emails on m desktop or laptop using my tiscali email through outlook. It is saying “cannot connect to incoming server”.

@TalkTalk is the picture of Stephen, the guy who writes you help articles, the actual person? If so then it explains why they are so poor #dogdoessupport

@TalkTalk how can you sell a 24x7 service but then offer no telephone or chat support? #leavingassoonaspossible

@TalkTalk what is the point of your "service"? #don'ttalktalk #can'ttalktalk #pleasetalktalktome

@TalkTalk no Internet to speak of since Friday. Router rebooting every few minuted to tick your availability box but not helping me. Chat bust no telephone support - what am I paying for?

@TalkTalk I'm having problems with my WiFI (in as many days). Are there any issues in the KT (Kingston area)?

@TalkTalk could someone explain to me why every customer has to go through a system of computer answer and responses for minutes and then after all this messing around to get you to the supposed correct person you are then told sorry we are closed, talktalk is a joke