TalkTalk Outage Report in Lightwater, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at TalkTalk
TalkTalk is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Lightwater, Surrey, England
The most recent TalkTalk outage reports came from the following cities: Slough, Aldershot, Chertsey, Windsor, Camberley, West Drayton, Woking, Egham, Guildford, Hayes and Lightwater.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Wi-fi | |
| Aldershot |
Wi-fi | |
| Slough |
Phone | |
| Chertsey |
Internet | |
| Windsor |
||
| Slough |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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the artist formerly known as Prince Harry
(@sianirv) reported
from
Slough, England
@TalkTalk Julian, I have sent you a thousand DMs. Please resolve this issue on your end.
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IRSH
(@IRSH49267138) reported
from
Guildford, England
Is anyone from @talktalk Interested in my 92 year old Covid sick mother? All we want is some help? Can anyone help?
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@TalkTalk No **** off. I’ve tried for over a month with both companies. Either you work out my number and call or I will be ruining you both in court. You bully boys and **** customer service don’t scare me at all YOU ARE BOTH IN WRONG I HAVE EVIDENCE 😡
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Chris Young
(@chrisyoung78) reported
from
Camberley, England
@TalkTalk Hi, my emails have stopped sending using either webmail or my iPhone. On my iPhone it says my password is incorrect. Retyped it in and error still remains. Can you help?
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Dean Funk
(@mrdeanfunk) reported
from
Spelthorne District, England
@TalkTalk terrible internet connection for the past few hours. Very erratic, on and off connection. Wife cannot work again. Line test says “a potential problem”.
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David Bonney
(@isetta_windsor) reported
from
Windsor, England
@CatherineAD @TalkTalk I gave up with them & moved to Sky. Fingers crossed, no problems.
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David Bonney
(@isetta_windsor) reported
from
Windsor, England
@DavidBeckitt @virginmedia In my experience (so might be wrong), all the others use the same BT/Openreach infrastructure - so much of a muchness. I’ve got TalkTalk, it’s cheap & the new router is good. The customer service is poor tho’!
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IRSH
(@IRSH49267138) reported
from
Guildford, England
@TalkTalk my 92 year old mother is on a covid ward how can we top up her phone? We don’t have her login or account number. We need to stay in touch with her. Please help
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Louise Reid
(@louisejreid) reported
from
Winkfield, England
@TalkTalkGroup 1 I am a new customer, set up tv box and router on Weds, couldn’t get several apps to play content all had their own error boxes. Online chat with talktalk for ages, nothing helped. I decided to do a factory settings tv box reset - now works but pushes on every
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I told @TalkTalk you both had more than a month to learn customer care but instead treated your customers like their **** so kindly **** yourself or find my number and call and try to mend or I will duck you till Court and **** you cos you suck dog **** Yours truly Mr bitter
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Dean Funk
(@mrdeanfunk) reported
from
Spelthorne District, England
@TalkTalk hello. Our internet connection has been intermittently poor since yesterday. My wife is working from home and it took her ages to upload and download work yesterday. Very poor.
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Peter
(@peteclifford789) reported
from
Sandhurst, England
Can’t get @TalkTalk to help me for another week until an engineer comes out. We know the issue! Have a 9 month old with a medical condition and need the baby cam to watch her!! Absolute out of order! #badcustomerservice
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the artist formerly known as Prince Harry
(@sianirv) reported
from
Winnersh, England
@TalkTalk Either way, kindly stop harassing me with emails and letters as the bottom line is I am not paying you for a service I did not receive.
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Will Dahmer
(@WillECW) reported
from
Spelthorne District, England
@TalkTalk no internet in TW19 area can you help please?
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jodyrule
(@jodyrule) reported
from
Winkfield, England
Honorary mention to @TalkTalk Like @VodafoneUK they too thought **** it why call a customer when we say we will. #4weekslater #nothing
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the artist formerly known as Prince Harry
(@sianirv) reported
from
Slough, England
Hey @TalkTalk ! You absolute jokers, please explain why I am STILL getting emails charging me £41 when a) I have not had service from yourselves for over a month now b) you refused to send out a spare part or engineer to resolve the issue and c) I have now cancelled my acc
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the artist formerly known as Prince Harry
(@sianirv) reported
from
Winnersh, England
@TalkTalk Hi Julian, You don’t seem to have any trouble finding my details when you send me letters charging me £41 for leaving you, maybe try that?
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the artist formerly known as Prince Harry
(@sianirv) reported
from
Winnersh, England
“We completely understand that the entire planet is WFH during a literal pandemic but we think it’s reasonable to ask you to wait 30 days for us to sort out the problem with the service you pay for whilst you’re trying to educate children” what an absolute joke @TalkTalk
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the artist formerly known as Prince Harry
(@sianirv) reported
from
Winnersh, England
@TalkTalk Hi Julian, no thanks. Like I said I’ve gone around in circles with this for the last 2 weeks and have got nowhere with @talktalk being sneaky and hiding how trash their service is by sliding into my DMs. If you need my account info do feel free to check previous DMs.
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the artist formerly known as Prince Harry
(@sianirv) reported
from
Winnersh, England
@TalkTalk I’ve been with you over 5 years and to be honest I’m shocked at the service to a loyal customer. Please resolve this as a matter of urgency or I will find a new internet provider elsewhere. Your prices have gone up steeply so it’s not even like that’s a benefit any more
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Jake Baker
(@GeekyGhecko) reported
@MartinSLewis @itvMLshow I went with a new provider via price comparison, called old provider (TalkTalk) to cancel. Told them the price offered £27pm but on a 24mth contract, they agreed to do it for £22pm, 12 mth contract and first month free as a credit. I have done this before with TT - just call them
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Steven Willmett
(@steven_willmett) reported
@MartinSLewis @itvMLshow Just got off phone with @TalkTalk. Still in contract but paying above new customer prices. Got through to retentions who matched new customer prices and dropped fees. Stayed with them.
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rOXANNE KING
(@roxmking) reported
@MartinSLewis @itvMLshow TalkTalk: lady on phone was very nice and after some time said this is the worst part of my job: there is nothing i can do although i have tried. Its still £25 for broadband and phone with anytime calls on a 18 month contract costing me £145 to recind.
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amwu🕷
(@amwup) reported
@TalkTalk Used live chat yesterday. No help. Phone chat this morning (for over an hour) no help. Account holder completed form already, now you send us back to live chat or phone. You have customer details, you accept there is a fault with WiFi, why not contact account holder?
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Navqat
(@Navqat1) reported
shameful progress on my complaint after over 2 weeks #poorcustomerservice @TalkTalk
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Dazzler
(@DazzlerSDC) reported
Strange call from @TalkTalk yesterday offering to upgrade my broadband to a new, faster service. Went through security and then told that this service wasn’t available at my address. Seems like a potential scam? Can you help?
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#HellomynameisLynne
(@stella01246) reported
@TalkTalk Hello I have no email access since yesterday. On both phones/lap top. After the upgrade to your "service" is this a network issue? Thank you
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Pam Webster
(@pamjweb) reported
@MartinSLewis @itvMLshow I simply asked the question of talktalk why as a very long standing customer my package was going up and the introductory offer was cheaper and they instantly gave me the introductory price.
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DeeDee
(@DeeDixo39613685) reported
@TalkTalk Here we go again... complaint raised as instructed. No reply within the said 3 working days. I'm back to square one again receiving emails demanding money I don't owe and bouncing around from rep to rep on the telephone. Really??
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Qin Xie 谢琴
(@qinxiesays) reported
Spent an hour on the phone with @TalkTalk in some sort of circular hell loop where everyone's following a super helpful phone script that doesn't actually help at all. So still trying to resolve a query that took just 5 minutes last time. What. Is. Going. On?