Virgin Media outages and service status in East Sheen, England

Problems in the last 24 hours in East Sheen, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Sheen, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near East Sheen, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Hounslow, Ealing, Kingston upon Thames, Brentford, Wandsworth, Kensington, Richmond, and Greater London.

City	Problem Type	Report Time
Hammersmith	Internet	3 hours ago
Hammersmith	Wi-fi	4 hours ago
Hounslow	Wi-fi	11 hours ago
Hammersmith	Internet	24 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near East Sheen, England

Latest outage, problems and issue reports in East Sheen and nearby locations:

• 
  Gabriela Lungu (@GabrielaLungu) reported 4 minutes ago from Kensington, England

  @virginmedia it’s been over one month of really poor or inexistent broadband service in London W11. I hope you won’t charge us for the last month.

• 
  Shasa Colson (@THE_COLSON) reported 8 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Lee Neale (@lhntennis) reported 16 minutes ago from Richmond, England

  @virginmedia Over a week now and still an intermittent service. Anyone else in Twickenham having problems? We have a new hub, new tv box, we have had a technician call and still intermittent TV and wifi. Do better #dobetter #virginmedia #twickenham

• 
  Stephen Champion (@Champs707007) reported 17 minutes ago from Wandsworth, England

  Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this

• 
  Staffora (@staffora) reported 21 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 23 minutes ago from Ealing, England

  @virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?

• 
  Gabor (@GaborPfalzer) reported 24 minutes ago from Kensington, England

  @virginmedia After the two hour chat, it was finally resolved. Wife have arranged an internet connection to our new flat before this(with Virgin btw), took 5 minutes. Lot of hoops to jump through to cancel, when I just wanted to get it over with. No offers, just cancel.

• 
  Ravinder Judge (@judge_ravinder) reported 29 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 30 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  Tim Plumb (@timplumb) reported 31 minutes ago from Wandsworth, England

  @virginmedia Thanks for the reply. Yes; “Looks like there’s still an issue with your connection”

• 
  Alessandro Ferrara (@iamAleFerrara) reported 35 minutes ago from Kensington, England

  @virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus

• 
  Alessandro Ferrara (@iamAleFerrara) reported 36 minutes ago from Kensington, England

  @virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.

• 
  ☆ Liezel ☆ (@liezel_t) reported 42 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  R. Aaron (@aaronuart) reported 42 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  ALICE AND THE INK (@aliceandtheink) reported 46 minutes ago from Royal Kensington and Chelsea, England

  In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻

• 
  Phil ******* (@SustyPhilC) reported 50 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  R. Aaron (@aaronuart) reported 55 minutes ago from Merton, England

  @virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!

• 
  Gabor (@GaborPfalzer) reported 56 minutes ago from Kensington, England

  @Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.

• 
  Marta (@itsmartamoya) reported 58 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 59 minutes ago from Ealing, England

  @virginmedia Once again, your status checker says there’s nothing wrong but I have just called the number provided and was told by an automated messaging say your engineers are working to resolve a very complex issue. This is the second time in less than a month.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AlanCarey (@atcdecorating20) reported 1 minute ago

  Just paid again through @dazn and working fine so it’s a @virginmedia issue

• 
  Darren Coomer (@coomerdarren) reported 1 minute ago

  @virginmedia Why ? I've resolved the issue I had myself O2 have been absolutely useless & now you want to help please don't reply to this.

• 
  Lynne (@lynne_thomson2) reported 3 minutes ago

  @PaulMcDade7 @virginmedia Seems like the whole of Clackmannanshire is down

• 
  Rosie (@RosieLastOf6) reported 3 minutes ago

  @virginmedia virgin media app says service ok but still not showing tv. What’s wrong?

• 
  chantelle ❤️‍🔥⸆⸉ (@ttpdchantelle) reported 4 minutes ago

  @virginmedia almost 15 mins now surely you’re ***************? fix the dazn stream ffs!

• 
  Ed61 (@Ed6114) reported 4 minutes ago

  @virginmedia it’s even worse, after binning watching on 360 as it’s beyond rubbish, tried to control via my phone but then wouldn’t let me back in on the so called 360 control and now the volume is all over the place. Such a **** service

• 
  Liz Common (@lizziecom) reported 8 minutes ago

  @virginmedia Awful company. I'm leaving as soon as my contract is up.

• 
  Ed61 (@Ed6114) reported 8 minutes ago

  @virginmedia and now the screen has locked up and won’t do anything. I want to cancel my contract and go to SKY, but also want to speak to a person in the UK while doing so, no disrespect to anywhere else

• 
  Garry Walker (@GarryWalker) reported 13 minutes ago

  Today I have had telephone wars with E-on, Virgin Media, EE and UPS. I hate having to deal with call centres. They bring out the worst in me.

• 
  Danny Morris (@danny_9_morris) reported 13 minutes ago

  @virginmedia your internet is a joke, for the past 2 days I’ve had intermittent internet where it drops out for no apparent reason. It’s effected me working from home & tonight has mean I’ve missed 3 goals in the France c Senegal game. Your app says no issues but clearly there is