Virgin Media Outage Report in Wrea Green, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrea Green, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrea Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Wrea Green, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackpool, Preston, Leyland, Southport and Cleveleys.
| City | Problem Type | Report Time |
|---|---|---|
 Blackpool |
Internet | |
| Blackpool |
TV | |
| Preston |
Total Blackout | |
| Preston |
TV | |
| Preston |
Total Blackout | |
| Preston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrea Green, England
Latest outage, problems and issue reports in Wrea Green and nearby locations:
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Andy 'life is short' Docherty
(@docherty53) reported
from
South Shore, England
Morning @virginmedia I know it's not your fault but communication is impossible so I have turned to Twitter for help. Have you any idea when @YodelOnline will get their act together as we have been wasting days off waiting for important packages from you?
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Sean Wilson
(@sean_wilson87) reported
from
South Shore, England
Once again @virginmedia internet down as soon as we get rain in our area. I need to keep a tally chart with how many times this has happened. Complete and utter shambles
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Adz can't sing
(@Adzcantsing) reported
from
Penwortham, England
@virginmedia useless we are trying to cancel and for past 2 weeks now since we have moved home. We have been pushed from pillar to post, been laughed at by customer service. Since we moved we have we've been promised someone will come and sort it.
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Alan Tyson
(@aptyson1960) reported
from
South Shore, England
@virginmedia very disappointed that being a customer for nearly 25 years doesn’t warrant any discount but being a new one did. Bye bye I’m off to @bt_uk
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sevs66
(@mgsevs) reported
from
Kirkham, England
@MeNigeStew I'm with @virginmedia suffering for decent coverage in parts of the house & despite trying a pod (which has yet to work btw) wifi extenders (which fight with the main router) & 2 engineer visits I'm still suffering. Having full TV as well not sure how broadband price breaks down
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sarah
(@ms_sasmassey) reported
from
Preston, England
Hi @virginmedia I've been having TV issues for a few days today is really bad missing channels - error code W02, and intermittent pictures on others
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia Tried them all over 18 months. Short of moving the router, which imo will shift the issue from one room to another, there's not a lot else open to me according to your representatives. We work from home and my wife uses all her mobile data every month as a wifi hotspot
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Stephen Murtagh
(@TheRealRagtag) reported
from
Penwortham, England
@virginmedia No email access for 3 days now on the blueyonder access. All I get is "Oops, this page is broken." System says nothing is wrong. Terrible. I have done a check, and it says everything is working correctly on BBand/Telly. ??? Area 01.
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Elliot ⚽️🏈🎮
(@SourEnvy) reported
from
Preston, England
@virginmedia Afternoon, I have an iPad with a Virgin SIM card that I no longer use. Obviously still need to pay off the monthly device fee but am I able to cancel the SIM plan?
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Alan Tyson
(@aptyson1960) reported
from
South Shore, England
@virginmedia I did and they couldn’t do anything. I’m very disappointed that not even going just broadband could reduce anywhere near new customers. My car insurance has to match new customer deals. You should do the same.
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Lee Thomas
(@Madhornet73) reported
from
South Shore, England
@virginmedia Why is the red button not working on SkySports
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia This help page just walks me through what I've already done, it doesn't show me how to reset the pod
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia Internet back up now. Don't have a problem with either maintenance or an unavoidable fault, I just wish you'd send out an SMS or something to inform customers of why, and for how long. Otherwise you get people just sat waiting and none the wiser.
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Peter Ian Mowbray RODP💙
(@LIVEINBLACKPOOL) reported
from
Blackpool, England
@AntStephen @VirginMediaCorp @virginmedia Thank you 🙏 but I am stuffed hoping they fix it soon
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia @Mikeper81999705 This is what I'm tweeting about. It's no information that the internet is down, I know my internet is down. Customers for some odd reason, might want to know why??
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Sean Wilson
(@sean_wilson87) reported
from
South Shore, England
Once again @virginmedia your internet connection drops as soon as we get bad weather. Lost count of the amount of times this has happened, and with the amount of money I pay you nothing happens to stop this happening again. Shocking service. 👏🏻👏🏻👏🏻
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia Can your company please start putting out adequate information directly to your customers please, instead of assuming we should go looking for answers. Believe it or not people deal with the truth far better than these days would tell us. Why is the network failing?
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frances whitehead
(@franners82) reported
from
Garstang, England
@virginmedia can you help me verify my account - not receiving any emails…
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@Jack173_ @virginmedia The service has been truly awful for a week now Jack, you'll probably find it's nothing to do with your end. This is exactly what I'm talking about. If someone takes your road up, you get a notice. If Virgin fibre goes down or someone just pushes the wrong button, it's all meh
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Peter Ian Mowbray RODP💙
(@LIVEINBLACKPOOL) reported
from
South Shore, England
@virginmedia It’s been a tricky few days as I have been trying to run my media company. I phoned Virgin Media business both times was told it’s an outage. It seems to be working better than ever now, but hoping no more disruptions. Thank you for making contact with me
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carl Swain
(@EnhancedAR) reported
@virginmedia can someone please help with an issue I have as not getting very far with your online chat service
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Louis Neethling
(@deafdirector) reported
@virginmedia another 4 days without wifi. Apparently fixed at 4pm today. And yet still no wifi. How can people run businesses when you don’t fix your broadband issues promptly?
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BritishProblems
(@BritComplaints) reported
It took me 90 mins to cancel my Virgin Media contract. Avoid this company.
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Heavy Metal Thunder
(@KernowLeeds22) reported
@MrPMHarrison @virginmedia Thanks for the heads up; was tempted as they’ve sent the thing round saying their now available in my area. Will avoid like the plague hearing nowt but bad things about @virginmedia
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Tom Huddleston
(@TomHuddleston_) reported
@MrPMHarrison @virginmedia Oh yes, years ago. Talk talk now, never had a problem bar a handful of very brief outages.
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Steve
(@AtlasWrestling) reported
@virginmedia I did follow the steps but there was no help. It appears to just be this channel.
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dave stead
(@defebe) reported
@MrPMHarrison @manueky @virginmedia Err. nowt to do with Branson. the owners pay for that name ( and it came from the old mobile company). Blame Liberty Global and Telefónica. ( Am I the only vm customer "happy" with them?)
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Dan Connolly
(@DanConWembley) reported
@virginmedia @vkurup18 I have had the same issue for three weeks. Was told by Virgin media that the problem would be resolved by 4pm today but the app still doesn’t work across all platforms.
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Dave Dicken
(@Davey_D1982) reported
@virginmedia HELP !! All lights on front of v6 box are flashing, what does this mean? I’ve checked for faults in area, but all is good. Please advise
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Phil Harrison
(@MrPMHarrison) reported
@TomHuddleston_ @virginmedia Did you switch? I think we'll have to. Our router keeps malfunctioning. And I've just spent an utterly pointless half-hour on the phone with a person who basically didn't believe me and refused to accept that anything was wrong. Basically calling me a liar. **** them.