Virgin Media Outage Report in Wigston Magna, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wigston Magna, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigston Magna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wigston Magna, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Wigston Parva, Hinckley and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Wi-fi | |
| Leicester |
Internet | |
| Wigston Parva |
Internet | |
| Leicester |
Phone | |
| Leicester |
Phone | |
| Leicester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wigston Magna, England
Latest outage, problems and issue reports in Wigston Magna and nearby locations:
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia can you help please we’ve just been passed around to 4 different people and they hung up on us.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
jesus christ talking to virgin media on the phone is ridiculous we rang to cancel, got hung up on 3 times, after 2 hours finally cancelled and after cancelling they’re trying to get us to sign up for phone contracts and sim cards! like we would want that after we just cancelled
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@ndarby90 @virginmedia we got hung up on 3 times trying to cancel. then they tried to sell us more things. can’t even comprehend it
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John Wright
(@juanfelipe1) reported
from
Leicestershire, England
@virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.
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Alex Tipler
(@alextiplerfilm) reported
from
Coalville, England
@virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@Jake_BHughes @virginmedia apparently we have a blockage where they need to connect us, which is what we would need fixing by thursday. being that unreliable we decided to cancel everything with them fully. a shame because what they offered was great. customer service department is not easy to get round 😭
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia No faults found and no errors shown on the tests. Is there a charge for booking a technician?
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia can we actually talk to someone that can help rather than pass us on? it’s a joke at this point.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@Jake_BHughes @virginmedia we had similar issue. they came when we were on holiday, no communication. we rang, were told they were coming yesterday to connect us, they didn’t arrive. told they’re coming today, didn’t arrive. spent 2 hours on the phone cancelling and was hung up on 3 times.
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Meghraj
(@im_raj16) reported
from
Leicestershire, England
@virginmedia It’s the same plz help me or plz disconnect the service I give up.
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L is 4 Learning
(@Lis4learning) reported
from
Market Harborough, England
@virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2
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Nick Fitzsimons
(@NickFitz) reported
from
Leicestershire, England
@PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.
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Meghraj
(@im_raj16) reported
from
Leicestershire, England
@virginmedia Can you please send someone to fix the issue ? Please
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig
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paul rose
(@paulrose222) reported
from
Braunstone, England
Heads up folks who have their Netflix account as part as their main Internet provider package you may have to sign back up for it to continue using your service had to today very annoying and inconvenient to say the least 🙄 it seems that virgin media is doing this
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia I’m currently a Virgin Mobike customer but I will be emigrating to Canada mid-term in my contract. Is there any way I can get out of my contract without a cancellation fee?
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia we are awaiting for you to put the line up to the house but there is a blockage. was told you were coming to fix it yesterday but didn’t. said you’re coming today, no idea when.
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Katie
(@Katie68833952) reported
from
Leicestershire, England
@virginmedia I'm not sure why, but our Internet and TV aren't currently working! No email to say work is being done. Online even says there's no issue which there clearly is. Area is LE2
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Alex Tipler
(@alextiplerfilm) reported
from
Coalville, England
@virginmedia Hi I cannot log in to my Virgin Media go account nor change my password. Please help me as I need this urgently!
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jonny dickens
(@jonnylovin) reported
from
Groby, England
@virginmedia phoned to get a new deal and ended up giving notice to disconnect, not quite the customer service I expected
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Ellis
(@SarahEl68069928) reported
@virginmedia I have down this but takes 28 days so could still get the calls just think it’s terrible not even got virgin yet and getting non stop phone calls
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sarah baxter
(@sarahgaryozzy) reported
@virginmedia Sat waiting again for customer relations team to contact me on WhatsApp. As it appears no-one is actually interested in even testing my broadband connection just given another number to call to speak with the technical team I just want to cancel my contract.
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Ultrasonic
(@ddman868888) reported
@virginmedia hi is there a outage in pa15 Area …
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rafa
(@buteragranderem) reported
******* internet in my house doesn’t work, and hasn’t been for a month😭😭😭 NO ONE GET VIRGIN MEDIA WIFI ITS **** AND THEY DONT HELP WHATSOEVER @virginmedia
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sarah baxter
(@sarahgaryozzy) reported
@virginmedia Just taken out new contract M350 broadband. Don't believe we are receiving anything near this speed. Have spent literally the last two weeks on WhatsApp being asked the same questions. Directed help pages again and again. 'looks like you're having trouble connecting to the hub
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Joanne Woodage
(@JoanneWoodage) reported
@virginmedia The customer had a pay as you go phone that was cut off in Jan as the service ended. After hours spent on the phone to Virgin, we managed to set up a pay monthly SIM on 4th Feb. The new SIM was suppose to be sent, and the customer was told she would be contacted about whether her
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Ultrasonic
(@ddman868888) reported
@virginmedia is there issue in pa15
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Graham Dobson
(@gedobson) reported
@sarapascoe @VirginActiveUK @VirginMedia are just as bad. They ignore letters, emails, reports via their app and then they write and say they’ve resolved my “complaint” and ask me how did they do? No complaint, I just cancelled my contract because you raised the price! Dim witted non-organisation.
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mark hothersall
(@markhothersall) reported
@virginmedia Yeah that would probably work if I was already a customer but as I said I am trying to become one. Fact is the house im Buying has virgin cable to it but current occupiers don't have virgin they have sky. I want to set up ready to move in but cannot seem to get help from you guys
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Ash
(@ajingar) reported
@virginmedia you lot are a joke. Just spent 10 mins explaining my complaint to someone called Trevor. Mentioned that my complaint needed to involve the ombudsman. As soon as I mentioned that, I was put on hold. Then transferred to someone from India, starting from scratch again.