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Virgin Media

Virgin Media outages and service status in Wigston Magna, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Wigston Magna, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 29, 8:19 PM GMT+1.
  • 44% Internet (44%)
  • 41% TV (41%)
  • 16% Wi-fi (16%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wigston Magna, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wigston Magna, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 30: Problems at Virgin Media

Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wigston Magna, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Hinckley, Leicestershire, and Coalville.

CityProblem TypeReport Time
Leicester Internet 21 hours ago
Leicester Internet 2 days ago
Hinckley Internet 6 days ago

Nearby cities with recent reports

Leicester

2 recent signals

21 hours ago
Hinckley

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wigston Magna, England

Latest outage, problems and issue reports in Wigston Magna and nearby locations:

  • chrismyers66
    Chris Myers (@chrismyers66) reported from Coalville, England

    @virginmedia how can I contact you to cancel my service

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Sorry, I don’t understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.

  • mufcsmk
    Stuart miller-kirkpatrick (@mufcsmk) reported from Hinckley, England

    @virginmedia absolute disgrace, shocking customer service/experience. By bill still isn't sorted can't believe the clowns you pay a wage to #theft #fraud I also have a bill for you for my time wasted on this it's currently £650, it will be arriving at your offices Monday morning

  • im_raj16
    Meghraj (@im_raj16) reported from Leicestershire, England

    @virginmedia It’s the same plz help me or plz disconnect the service I give up.

  • JessLeighA
    Jess Adams (@JessLeighA) reported from Ketteringham, England

    jesus christ talking to virgin media on the phone is ridiculous we rang to cancel, got hung up on 3 times, after 2 hours finally cancelled and after cancelling they’re trying to get us to sign up for phone contracts and sim cards! like we would want that after we just cancelled

  • doffcapgov
    doffcapgov (@doffcapgov) reported from Leicestershire, England

    @sueperkins @virginmedia Glad you are publicizing their appalling customer comms whilst @virginmedia shamelessly provide a lousy service and increasing monthly subs by stealth

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I know I recently extended my broadband contract with you but the service is abysmal and the customer service even worse. Can I cancel please and I will go back to Sky.

  • breadf2man
    Fazal Rehman (@breadf2man) reported from Thurmaston, England

    @virginmedia If 8 of your operators and an engineer cannot fix my Virgin Broadband I dont think the forum is going to do a lot unless they come to my house and repair it

  • HarjitDosanjh8
    High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.

  • KevinRenshaw5
    Kevin Renshaw 💙 (@KevinRenshaw5) reported from Quorn, England

    And @virginmedia has gone down yet again. TV and WiFi. Unbelievably ****!

  • HarjitDosanjh8
    High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia currently on the phone and surprise surprise sir give us another 24 hours!! Are you mad! I’m pulling my hair out!!! I’ve never tweeted before but my guess is it’s the only way they’ll pull there finger out!!!

  • juanfelipe1
    John Wright (@juanfelipe1) reported from Leicestershire, England

    @virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.

  • SteveRiches4
    Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia Still not working, still no contact from #virginmedia. If still no contact tomorrow, will have to change supplier in time for Christmas. Can you help?

  • b17yvw
    Billy Patel (@b17yvw) reported from Birstall, England

    @virginmedia I am a very disappointed customer I was on hold for 15 mins finally spoke to a advisor on the retention team who placed me on hold and then the call dropped on hold again now and it’s been 30mins and no answer 😔

  • ollieg21296
    Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia Hi guys, I’ve put my UK sim card in my phone while I’m back in the country (I’m still paying the contract) - but I’ve had the sim in for 9 hours and I’m still not receiving any service. Can you assist please?

  • mscotty0592
    Martin Scott (@mscotty0592) reported from Ketteringham, England

    @virginmedia Ordered the boxing and it’s not working

  • UwaysBobat
    Uways Bobat (@UwaysBobat) reported from Leicestershire, England

    @virginmedia Stfu man. Ur lots internet is utter ****.

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, England

    FINALLY!!! After raising a serious complaint with @virginmedia with the prospect of the ombudsman getting involved... They've finally got my services up and running Now all that remains is for them to sort out some compensation and then we can pretend this never happened

  • LeFuzzyOtter
    Ann Chapman (@LeFuzzyOtter) reported from Hinckley, England

    Is anyone else having issues with @virginmedia? Internet is being very spotty and seems others are having issues too according to Down Detector.

  • Dog_in_a_hat
    Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @Doddstar79 @virginmedia Their service seems to be particularly bad in recent weeks...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LivThms
    Liv 💚🫶🐅📚 (@LivThms) reported

    @britfoodfinder @virginmedia They had a major crash last August...thats when my issue started. After that it wouldnt accept my password, asked for a passkey which I'd never even set up, but didnt provide an option to do so even an 'Ive forgotten my passkey...' etc.

  • Notts52
    Mo (@Notts52) reported

    @BBCNews It is if you're a Virgin Media Customer with 360 box, even if you don't have TNT Sports. 👍 @footballontnt

  • Teresacooper
    🌸 🙀 Teresa Cooper (@Teresacooper) reported

    @virginmedia all my emergency buttons are on Virgin and its all been offline since yesterday.

  • markrmifsud
    markrmifsud (@markrmifsud) reported

    @virginmedia @RumouredRebecca I am guessing her TV service isnt up to scratch, much like mine right now

  • TheGreenBarrow
    Rick Barrow (@TheGreenBarrow) reported

    @virginmedia And then I get through for a phone call and then disconnected again. I'm boxing your equipment up and all will be returned even though I'm two months into new contract. Had nothing but trouble with it for this duration

  • ShirleySarah70
    ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported

    @virginmedia @RumouredRebecca I want to end my tv services early. I did ask for help a few times but you haven't responded yet. Why is this? Im still leaving no matter how many times you ignore me, your service is abysmal. I'm still paying even though I use Freesat. HELP PLEASE 🥺

  • wingcramp
    Julia Smith🍉🍉🍉 #CeasefireNOW (@wingcramp) reported

    @PeteUK7 @virginmedia I recently had British Gas apologise for not carrying out my mother's boiler service. She died in 2020.

  • lofc99
    LiamLOFC99 (@lofc99) reported

    @RobDew8 @virginmedia I have the exact same issue! Horley area. @virginmedia

  • britfoodfinder
    GB Food Finder (@britfoodfinder) reported

    @DanAaronTaylor @virginmedia Same issue

  • markenello
    Mark Sutherland * (@markenello) reported

    @BrianNicholso16 @virginmedia Their customer service is appalling, I've told them i am leaving and the date, which is my contract end date so they have sent me a bill for beyond that on out of contract fees