Virgin Media outages and service status in Birstall, England

Problems in the last 24 hours in Birstall, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birstall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Birstall, England

The most recent Virgin Media outage reports came from the following cities: Melton Mowbray, Leicester, Loughborough, Hinckley, and Leicestershire.

City	Problem Type	Report Time
Melton Mowbray	TV	2 days ago
Leicester	Wi-fi	5 days ago
Melton Mowbray	E-mail	6 days ago
Loughborough	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Birstall, England

Latest outage, problems and issue reports in Birstall and nearby locations:

• 
  Matthew Walne MCSI (@MatthewWalne) reported 3 minutes ago from Mountsorrel, England

  @virginmedia Sorry, I don’t understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.

• 
  Matthew Walne MCSI (@MatthewWalne) reported 8 minutes ago from Mountsorrel, England

  @virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!

• 
  Safetypenfold (@SteveRiches4) reported 10 minutes ago from Leicestershire, England

  @virginmedia No. I’m done with text, on line and anything except talking to someone. You’ve had the opportunity using the bot, Twitter and online support, now we need to communicate in person. #realpeople

• 
  Tiger Sue (@MYLA5TROLO) reported 11 minutes ago from Blaby, England

  @virginmedia No, never been asked before. And the advisor said ‘within 4 hours’, engineer turned up today, I’m not there! He said they don’t work Sunday anyway. Advisor needs some re training.

• 
  Safetypenfold (@SteveRiches4) reported 14 minutes ago from Leicestershire, England

  @virginmedia hi, been on hold for 2 hours in total on multiple calls for tv issue, unfortunately still not working. Please call or Dm me. Current hold 50 mins. Still on hold. Help. Thanks

• 
  🇬🇧 James Martin ACAM BA (Hons) 🇬🇧 #FBPB (@JamesMartinTVR) reported 14 minutes ago from Hinckley, England

  @virginmedia @primevideouk - Why does @BBCiPlayer on your devices not support the 4K football feeds? It only works through the app on my television which isn't particularly ideal.

• 
  Liz (@lizdixon77) reported 17 minutes ago from Mountsorrel, England

  @virginmedia Have done it both ways. It isn’t just the speed it is dropping out completely for long periods of time and the staff in your call centres are if no help unless you want to buy a new service and you do not get promised calls back.

• 
  Liam King UK (@liamtheking) reported 21 minutes ago from Oadby and Wigston, England

  @virginmedia Horrific broadband speeds, and even worse customer experience, being passed from pillar to post, continually repeating security questions, going through the story each time and being disconnected thrice in one day, without a single courtesy call back. No worries, BT’s gain

• 
  Matthew Walne MCSI (@MatthewWalne) reported 26 minutes ago from Mountsorrel, England

  @virginmedia 3 hours wasted on SMS service only to be told I need to call tech team! Service is beyond terrible

• 
  David Johnston (@djstar3d) reported 31 minutes ago from Melton Mowbray, England

  @virginmedia Come on guys. Can you at least let me watch the MotoGP on BT sport 2? I’m pretty sure I have the rights to watch it since I watched it yesterday no problem

• 
  Kevin Renshaw 💙 (@KevinRenshaw5) reported 31 minutes ago from Quorn, England

  And @virginmedia has gone down yet again. TV and WiFi. Unbelievably ****!

• 
  Martin Scott (@mscotty0592) reported 31 minutes ago from Ketteringham, England

  @virginmedia Ordered the boxing and it’s not working

• 
  DJ (@DJacko79) reported 33 minutes ago from Leicestershire, England

  @pescott_gemma @virginmedia Ok Sorry have you been and looked at the nearest exchange box to your addressand checked as if its damaged they wont know till someone tells them if that looks Ok im guessing they will need resend signal down the line

• 
  Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported 36 minutes ago from Loughborough, England

  Productivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬

• 
  High End Chauffeurs of leicester (@HarjitDosanjh8) reported 36 minutes ago from Thurnby, England

  @virginmedia 5 days no internet, promises of 24 hours it will be running, then told a little maintenance, yesterday at 9:30am we were told in 9 hours you will get a call guaranteed (didn’t happen). All day today no work has got done! Poor internet for years and now none!! WTH!!

• 
  smallpauldj (@SmallPaulDJ) reported 42 minutes ago from Leicestershire, England

  @virginmedia I'm paying over 50 pounds just for 100mg broadband already! Why can a new customer get TV etc to for just 30? Conveniently the phone lines all seem off.

• 
  Jess Adams (@JessLeighA) reported 43 minutes ago from Ketteringham, England

  @virginmedia can you help please we’ve just been passed around to 4 different people and they hung up on us.

• 
  Matthew Walne MCSI (@MatthewWalne) reported 50 minutes ago from Mountsorrel, England

  @virginmedia I just never get anywhere, constantly going around in circles and no one seems capable or willing to help. The broadband kit provided isn’t fit for purpose considering how much I pay for it.

• 
  Matthew Walne MCSI (@MatthewWalne) reported 50 minutes ago from Mountsorrel, England

  @virginmedia I can find the answer but can’t access my hub settings as won’t open, page not found. Can someone help please?

• 
  High End Chauffeurs of leicester (@HarjitDosanjh8) reported 54 minutes ago from Thurnby, England

  @virginmedia So whilst on the phone you put us through to get a dongle as an emergency and you tried to charge us £39! Wow the cheek of it!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nathan Bhangoo (@NathanBhangoo) reported 6 minutes ago

  @virginmedia I've been waiting for my broadband in the post for 3 weeks now, I'm living in an apartment that literally has no broadband so I can't do any work at home This is getting ridiculous now as they say that it's coming the next day and it never does.

• 
  Justin Barker (@JustinBarker77) reported 8 minutes ago

  @virginmedia fibre issue in OL15. Speeds have dropped to at least half what’s expected. Are you aware? How do I actually get it logged without your automated system bouncing between issue and no issue without the 24 hour clock restarting

• 
  olliebrady (@BradyOllieBrady) reported 10 minutes ago

  My Virgin Media fiber broadband was installed by an NBI/Circet technician almost 3 weeks ago and is still not working due to some provisioning/configuration error on Virgin's side, I've contacted support like 5 times by now, still no sign of it being resolved. @VirginMediaIE

• 
  Virgin Media News (@VirginMediaNews) reported 11 minutes ago

  The mother of a 9-year-old seriously injured in an e-scooter incident says the consequences of these crashes can be life-changing. Her son was hit by a 15-year-old while on his way home in Leixlip last summer and, a year on, is still walking with a limp. Hear from her on the News at 5.30pm. 📺 More on Virgin Media PLAY and Virgin Media One.

• 
  A S Murray 🦔 (@AsTrubludru) reported 12 minutes ago

  @ZDangermouse @virginmedia If you have a decent data plan, you can use your phone as a hot spot for your smart tv. I’ve done it for an Xbox a few times when my internet went out. Games are a little slow, but Netflix and other streaming services were good when I did it.

• 
  Edgar Hans (@lipglossaddict) reported 12 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @SkyLive_TV8k offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Paul Caley (@PC_ale) reported 13 minutes ago

  @virginmedia internet at ch45 has been up and down several times in the last 24 hours. Always that it will be fixed by 16:07 tomorrow. What is going on?

• 
  Seph (@sephiroth17181) reported 14 minutes ago

  @RevQntmBigfoot @virginmedia with how bad things have gotten ive decided to get rid of virgin and go with EE 1.6gb connection for £35 a month, install is on tuesday. just sick to death of not having a solid connection and people pretending everything is fine when they just read from scripts

• 
  THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported 18 minutes ago

  @sephiroth17181 @virginmedia The actual faults were both properties (70 miles apart!) bad power amplifiers along the cable itself underground to the cabinet which required senior network engineers to come out & replace them. Haven’t used them since (2010 was last time) because they dragged feet for so long.

• 
  Matthew Smith (@Matthew79421198) reported 19 minutes ago

  @Simon_Whale @virginmedia Worst customer service in the world aside from @British_Airways