Virgin Media Outage Report in Birstall, Leicestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Birstall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birstall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Birstall, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, Coalville, Melton Mowbray and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Loughborough |
TV | |
| Leicester |
Wi-fi | |
| Leicester |
Phone | |
| Coalville |
Internet | |
| Leicester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Birstall, England
Latest outage, problems and issue reports in Birstall and nearby locations:
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Itza Secret
(@XStatikPulse) reported
from
Castle Donington, England
@virginmedia It's not just my house, I checked with other people living in the village and they all have the same problem. Your app is now saying its a known issue, tv+bb est fix 11.25am but phone est fix 4pm. In the past if phone don't work none will. Its every week now.
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Kieran Lake
(@itslakeyyy) reported
from
Leicestershire, England
@virginmedia No issues reported. A reboot of the hub seems to do the trick however it’s an inconvenience doing that 4-5 times a day.
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✌🏻 Ŵęśtŷ™⚽️🍺🎼❌
(@Westyafcm) reported
from
Hinckley, England
@virginmedia hi, WiFi issues in LE10, keeps dropping out for last 2-3 days.
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ashley bennett
(@ashleyYNWA) reported
from
Leicestershire, England
@virginmedia I was told to message my complaint on here
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アンドルー
(@MonkeyJuggleDX2) reported
from
Loughborough, England
@SkyHelpTeam We've had technicians out multiple times and it's made no difference. We NEVER had any issues when we had @virginmedia!
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Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia Thanks for the reply. On both occasions there's apparently been no issues, and none shown again this morning. It's more the fact that even though it happened twice in a week, and having waited on hold for 30min each time, I just get told to call back if it happens again.
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Paul Roberts
(@corfu1957) reported
from
Leicestershire, England
50 mins talking to an engineer who then couldn't connect the new box and now have to have an engineer come out to sort it @virginmedia you need to get your customer service sorted
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Paul Roberts
(@corfu1957) reported
from
Leicestershire, England
So now I am on the phone to the help line and the waiting starts and as usual virgin media fail again
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia I know all the protocols!!! I need what I pay you for I bet @richardbranson doesn't have this problem in the upstairs of his house!!!!!
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Itza Secret
(@XStatikPulse) reported
from
Castle Donington, England
@virginmedia I would call 150 from my land-line to say that broadband and TV are down, but the phone isn't working either! And your call centre doesn't open till 8 (should be 24/7 when u sell a 24/7 product)
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia my 3G is 100 times better than your crap WiFi
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Deborah Davidson 🕷
(@Deborahbham) reported
from
Leicestershire, England
1. @richardbranson cannot tell you how incensed I am at the poor service I have had since signing up to @virginmedia - no one can help me sort out getting a good and consistent internet signal across the whole house (which @bt_uk could) - amazed how the new technology is worse.
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Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia It doesn't feel like paying £50+ a month for no fancy services (basic TV and broadband) this is great customer service.
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Alison Love
(@alisonllove1) reported
from
Leicestershire, England
@simonrim @virginmedia I had good service chatting via Twitter but elsewhere absolutley useless
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Charles Collins
(@CharlesinRome) reported
from
Leicestershire, England
@virginmedia The website says it's fine. When I called later, though, it said they were working on a problem and would text an update. That was 12 hours ago
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Often get “internet unavailable” and phone line hasn’t worked since we moved over from Sky. Fair to say unless it gets sorted soon I will be going back to Sky snd getting a refund for having no working phoneline. Been a terrible experience.
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Itza Secret
(@XStatikPulse) reported
from
Castle Donington, England
@virginmedia Patience! I'm absolutely furious! How dare you assume I'm happy to wait! I hardly have a choice in the matter. I work nights I only get time in the morning for relaxing in front of the TV and I probably won't be able to till Monday cos ur service is shit!
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I don’t know what the issue is but trying to work from home without Broadband that is supposed to be better than Sky isn’t helpful. No one seems bothered about the phone line either!
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Alison Love
(@alisonllove1) reported
from
Leicestershire, England
@McGiff @virginmedia Omg I have the same problem absolutley rubbish I need to look for a new provider x
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Kevin Mc
(@bbi787) reported
from
Hinckley, England
@virginmedia Yes. Have had several conversations with them starting many months ago. Had new hub, engineer visit etc though problems persist. Didn't stop you raising prices for a service not delivered. I don't think there's a problem with the hardware, i think it may be too much local demand.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob
(@rob_goldie) reported
@virginmedia As a virgin media customer I can conform the only scammers are virgin media. They sell packages and then bit by bit remove channels and then create roadblocks to prevent customers complaining. Do yourself a favour and avoid Virgin Media, rip offs
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angela white
(@angelawhitetoon) reported
@virginmedia broadband down again NE45AQ
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scousetwit
(@Scousetwit) reported
@virginmedia I have one gig in my house and have got no wifi in three rooms. Terrible
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Ed61
(@Ed6114) reported
@virginmedia @watchdog Apart from the standard, “switch off, reset, have you checked the service status?” no they haven’t. Oh and the “check Virgincommunity” Great more of my time trying to fix your issues when we all know the Hub3 is as much use as a chocolate teapot.
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Deb Topping - DTInfoGov
(@DTInfoGov) reported
@virginmedia I need to sign in to read and don't have those details with me. Cos house phone is VoIP we have to ring from mobile when problems. Have logged complaints but just get letters saying thanks, complaint closed. If anyone wants to DM me happy to discuss.
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ayup skye ☻
(@sk_y_e) reported
virgin media wifi sucks
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@keellelectrical
(@keellelectrical) reported
@deantorris @virginmedia You want to talk to @fridge_girl she’s having the same issues
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CeeGeeVintage
(@CeeGeevintage) reported
@virginmedia Hi John it’s been very interment. Much better this evening. Unfortunately we are still loosing WiFi signal upstairs. We sent a letter (after exhausting all avenues online) but no one has replied to the letter we posted?
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Tom Holland
(@tj54hol) reported
@virginmedia @garysmartin Absolute bull ****. You raised the price of my monthly package by £32 a couple of months ago
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Hampshire magician
(@Sean_Boon) reported
Jeez. Super crispy! CNN is HD for free on SamsungTV plus and **** D on my paid Virgin media.