Virgin Media

Virgin Media Outage Report in Birstall, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Birstall, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birstall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Birstall, Leicestershire, England 10/29/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Birstall, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Hinckley and Loughborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Wi-fi
United KingdomHinckley Internet
United KingdomLeicester TV
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLoughborough E-mail

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Birstall, England

Latest outage, problems and issue reports in Birstall and nearby locations:

  • JessLeighA Jess Adams (@JessLeighA) reported from Ketteringham, England

    @virginmedia can you help please we’ve just been passed around to 4 different people and they hung up on us.

  • Manraj_Virkk Manraj (@Manraj_Virkk) reported from Leicestershire, England

    @virginmedia why does my wifi keep cutting out every 15 mins for about 2 mins then come back? Not great when I work from home and my meetings cut out midway through…

  • JessLeighA Jess Adams (@JessLeighA) reported from Ketteringham, England

    @ndarby90 @virginmedia we got hung up on 3 times trying to cancel. then they tried to sell us more things. can’t even comprehend it

  • JessLeighA Jess Adams (@JessLeighA) reported from Ketteringham, England

    @Jake_BHughes @virginmedia we had similar issue. they came when we were on holiday, no communication. we rang, were told they were coming yesterday to connect us, they didn’t arrive. told they’re coming today, didn’t arrive. spent 2 hours on the phone cancelling and was hung up on 3 times.

  • JessLeighA Jess Adams (@JessLeighA) reported from Ketteringham, England

    @Jake_BHughes @virginmedia apparently we have a blockage where they need to connect us, which is what we would need fixing by thursday. being that unreliable we decided to cancel everything with them fully. a shame because what they offered was great. customer service department is not easy to get round 😭

  • JessLeighA Jess Adams (@JessLeighA) reported from Ketteringham, England

    @virginmedia we are awaiting for you to put the line up to the house but there is a blockage. was told you were coming to fix it yesterday but didn’t. said you’re coming today, no idea when.

  • im_raj16 Meghraj (@im_raj16) reported from Leicestershire, England

    @virginmedia Can you please send someone to fix the issue ? Please

  • alextiplerfilm Alex Tipler (@alextiplerfilm) reported from Coalville, England

    @virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!

  • mscotty0592 Martin Scott (@mscotty0592) reported from Ketteringham, England

    @virginmedia Ordered the boxing and it’s not working

  • Katie68833952 Katie (@Katie68833952) reported from Leicestershire, England

    @virginmedia I'm not sure why, but our Internet and TV aren't currently working! No email to say work is being done. Online even says there's no issue which there clearly is. Area is LE2

  • JessLeighA Jess Adams (@JessLeighA) reported from Ketteringham, England

    @virginmedia that’s the number we were on. 2 hours later we finally have our cool-down period cancelled.

  • paulrose222 paul rose (@paulrose222) reported from Braunstone, England

    Heads up folks who have their Netflix account as part as their main Internet provider package you may have to sign back up for it to continue using your service had to today very annoying and inconvenient to say the least 🙄 it seems that virgin media is doing this

  • alextiplerfilm Alex Tipler (@alextiplerfilm) reported from Coalville, England

    @virginmedia Hi I cannot log in to my Virgin Media go account nor change my password. Please help me as I need this urgently!

  • jonnylovin jonny dickens (@jonnylovin) reported from Groby, England

    @virginmedia phoned to get a new deal and ended up giving notice to disconnect, not quite the customer service I expected

  • JessLeighA Jess Adams (@JessLeighA) reported from Ketteringham, England

    jesus christ talking to virgin media on the phone is ridiculous we rang to cancel, got hung up on 3 times, after 2 hours finally cancelled and after cancelling they’re trying to get us to sign up for phone contracts and sim cards! like we would want that after we just cancelled

  • NickFitz Nick Fitzsimons (@NickFitz) reported from Leicestershire, England

    @PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.

  • im_raj16 Meghraj (@im_raj16) reported from Leicestershire, England

    @virginmedia It’s the same plz help me or plz disconnect the service I give up.

  • juanfelipe1 John Wright (@juanfelipe1) reported from Leicestershire, England

    @virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.

  • ollieg21296 Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia No faults found and no errors shown on the tests. Is there a charge for booking a technician?

  • JessLeighA Jess Adams (@JessLeighA) reported from Ketteringham, England

    @virginmedia can we actually talk to someone that can help rather than pass us on? it’s a joke at this point.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • shivanrathi Shivan Rathi (@shivanrathi) reported

    @virginmedia I’ve moved address and in the move, most the returns box. Just want to be a good customer and send VM their equipment back. Unless you guys no longer want it?

  • TheRobinson1982 Ben Robinson (@TheRobinson1982) reported

    @virginmedia I'll try that now through nothing more than sheer desperation, but honestly if this doesn't work then I'm just cancelling my direct debit.

  • DeeAyWhy Dan 🤙🏻 (@DeeAyWhy) reported

    @virginmedia Wireless. I’ve been talked through changing security etc by customer service. It wouldnt be so bed but i’m getting these speeds when I am stood right next to the hub

  • kevinDoc_88 kevinDoc☘️ (@kevinDoc_88) reported

    @Mello_R6 @Plerto_ No public company in the UK offers the same upload as download (Not 100% sure about virginmedia) I work for a internet provider and ive never seen an area with the same upload as download

  • ThrelfallLynsey Lynsey Threlfall (@ThrelfallLynsey) reported

    @virginmedia No was wanting to become a new customer - neighbours have virgin so infrastructure largely in place. She was dismayed that as a company Virgin employees were so dismissive of attracting new customers.

  • Slugslime2 Slug 🍃💚🍃 (@Slugslime2) reported

    @virginmedia #virginmobile why won't you match great offers on SIM only deals on comparison sites when I call your customer services? Am a long standing customer just looking to save money in the #CostOfLivingCrisis. I want to stay but cost increases are not helping #lutzschuler

  • BBQ_Penguin BBQ Penguin (@BBQ_Penguin) reported

    Just @virginmedia charging me £280 to cancel my contract. 🤯

  • Triple_Venom Triple Venom (@Triple_Venom) reported

    Starting to lose faith in @virginmedia after 25 years of being a customer. Speeds are a shower of poop lately. Yesterday couldn't even watch a twitch stream. Just got home from work and no service at all but the status check says it's fine.

  • ThrelfallLynsey Lynsey Threlfall (@ThrelfallLynsey) reported

    @virginmedia Given she spent nearly an hour on the phone today trying to become a customer & was told no-one could be bothered I don’t think she will bother! I am shocked at the ambivalence she received & this conversation also conveys! @richardbranson are you aware of these attitudes?

  • c_80605 c style (@c_80605) reported

    @virginmedia hi I’m looking to cancel my virgin broadband but can’t get through on the phone please can you advise? Many thanks Craig