Virgin Media Outage Report in Birstall, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Birstall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birstall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Birstall, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Loughborough, Leicester, Hinckley, Coalville, Melton Mowbray and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Loughborough |
Internet | |
| Loughborough |
Internet | |
| Loughborough |
Wi-fi | |
| Leicester |
Phone | |
| Leicester |
Internet | |
| Hinckley |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Birstall, England
Latest outage, problems and issue reports in Birstall and nearby locations:
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Priti Joshi
(@toneconsultancy) reported
from
Oadby and Wigston, England
@virginmedia we have been getting intermittent WiFi and issues with security for the last 4 weeks . What is the problem ? Le24fy
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rosstarbard
(@rosstarbard) reported
from
Leicestershire, England
@Alex_FeisBryce @virginmedia Apparently problems in the area won't be fixed until 3PM today. Spoke to the helpline
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia Nope got rid of virgin Problem solved
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Yv
(@yogi7592) reported
from
Leicestershire, England
@virginmedia it’s sad that you are still using covid as an excuse not to provide any technical help. Done everything your website tells me to but still have a issue with my broadband. How do I speak to someone about it. Not very happy.
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Jim Hulbert
(@Jim_Hulbert) reported
from
Leicestershire, England
@virginmedia experiencing some WiFi issues in Leicester. No Internet despite able to connect to the network. Are there any known issues? Thanks.
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Linzi Parsons
(@ParsonsLinzi) reported
from
Leicestershire, England
@virginmedia I’ve spent the last 3 hours trying to communicate with someone via text about some charges that are due to virgin not setting a cap on my 11 year old step daughters account as requested! Service is awful
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Billy Patel
(@b17yvw) reported
from
Birstall, England
@virginmedia I am a very disappointed customer I was on hold for 15 mins finally spoke to a advisor on the retention team who placed me on hold and then the call dropped on hold again now and it’s been 30mins and no answer 😔
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Shakeela🥀
(@shakeelaa_a) reported
from
Leicestershire, England
@virginmedia Why is your internet down!!!
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mark sperry
(@marksperry2) reported
from
Rearsby, England
@virginmedia sort your customer service out! I’ve spent 2 days trying to sort out my fibre optic, to be cut off 4 times on hold for 6.5hrs lied to 3 times transferred to India 8 times, still no further forward. #pleasehelp #FirstWorldProblems #shockingcustomerservice
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia are you ever gonna help me!!
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia the advisors do not listen to what their customer are asking the result is frustration for the customer
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia costumer service is ****!!!
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Tony Kearins
(@tkearins) reported
from
Tilton, England
@virginmedia my 77yo mother waits 40 mins in a phone queue. Explains the account/billing issue. Person puts her on hold for another 45 mins until she hangs up. And this is acceptable?
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georgia clarke
(@geiiclarke) reported
from
Kirby Muxloe, England
@virginmedia @VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account
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sean anderson
(@sean210367) reported
from
Hinckley, England
@virginmedia absolutely disgraceful customer service again. Our contract is up for renewal and you want to increase our bill by £50 but with no additional services. Daylight robbery tried speaking yo someone. Can't get through yo talk to anyone
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rosstarbard
(@rosstarbard) reported
from
Leicestershire, England
@virginmedia internet has been down for the last half hour, no wifi or wired connection. Is there a problem in the Leicester area?
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Chris Holton
(@ChrisHolton99) reported
from
Leicestershire, England
@Virginmedia How does a customer get any service? We have been calling and writing since 30th October but are just on HOLD!
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Rachel_Rabbit13 the worst part of @virginmedia is their shite philippines call centre
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia are you ever gonna reply to any of my tweets for help!!
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Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Hinckley, England
@virginmedia help @YouTube not working via our tivo box😞
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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adam winstanley
(@winstanley100) reported
@marcmcfc69 @virginmedia @SkyUK I know mate both are down 😬👀 but then again both of them are ****
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playpet
(@playpet1) reported
@virginmedia There have been issues with your service for so long I am sick of calling you
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jasmine 💫 but not really :)
(@GLlTTERTIMES97) reported
@pperfectposture its total ****, virgin media's the way to go
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Nedward
(@NewCoNedward) reported
@ishmam_c03 @virginmedia That’s terrible eh? My gaffer is the same, he’s up the back end of EK.
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Ann Stuart-Heath
(@Jasbeh) reported
@virginmedia The test on the broadband which has consistently dropped for months never helps. I've reset the router dozens of times I've done everything suggested with absolutely no difference. One of your engineers told me VM routers were rubbish and I'd be better off buying my own!
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Andy Shaw
(@shawry7) reported
@virginmedia can you please get me an update on the TV and Broadband issues in North Leeds. I’ve had three reassurances I would get an update in the last 7 days but nothing. Very frustrating and tiring! Thanks
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Nilay Dassani
(@nilaydassani) reported
Can anyone in my network recommend a wifi mesh system? Despite @virginmedia providing me with a wifi booster, my connection is still very average at best. It appears some devices get confused with the booster and simply knock themselves out.
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Brandon Gomez
(@brgomez94) reported
Feeling sorry for @SkyHelpTeam right now. Some really horrible customers just being so nasty for no reason. It's more than likely it's not even SKY's fault. It's probably a 3rd party line supplier fault like BT or Virgin Media.
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Edson
(@leftcheats) reported
@virginmedia any reason a house on my street can get your broadband at a much lower price than myself who’s been with yourself for years and years? I phone you up and you always say - it’s for new customers only Terrible
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Siobhan
(@_Siobhxn) reported
After months of @virginmedia telling me my speeds are low because of ongoing works in the area - Turns out my routers been broken all along. 🤬