Virgin Media

Virgin Media Outage Report in Birstall, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Birstall, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birstall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Birstall, Leicestershire, England 12/13/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Birstall, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray, Loughborough and Hinckley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester TV
United KingdomLeicester Internet
United KingdomMelton Mowbray Phone
United KingdomLeicester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Birstall, England

Latest outage, problems and issue reports in Birstall and nearby locations:

  • dylanjfarrell dylan farrell (@dylanjfarrell) reported from Leicestershire, England

    @virginmedia WiFi down again!!!

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    back on the phone to #virginmedia help

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I’m still having issues with my router and wifi. Only so many times I can switch off and on again.

  • jeibbotson Jonathan Ibbotson (@jeibbotson) reported from Castle Donington, England

    @virginmedia please sort out your appalling broadband service in the derby area. More time down than up @Ofcom you ought to mandate refunds

  • ollieg21296 Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia Hi guys. just got off the phone with someone in your Swansea call centre, can you tell me their name? As they called to call back tomorrow and ask for them & they’d help my query.

  • DarrenS78 Darren (@DarrenS78) reported from Ratby, England

    @virginmedia What’s up with the internet?! I can’t seem connect and TV has gone down too.

  • Deepal29 Deepal Vyas (@Deepal29) reported from Leicestershire, England

    @virginmedia @virginmedia we have another date for installation for tomorrow I went via the app and had your customer service team calling as the offer wouldn’t go through. Fingers crossed we getting tomorrow or it will be another day off wasted.

  • marvy_xo IG: marvy_xo (@marvy_xo) reported from Leicestershire, England

    @virginmedia my wifi is not working in my area still!!! what is all this!!

  • BeeDesigned Amar Chauhan (@BeeDesigned) reported from Glenfield, England

    @virginmedia @VirginMediaNews looks like ur internet is down. Can someone turn it off and back on please. Thank you

  • DarrenS78 Darren (@DarrenS78) reported from Ratby, England

    @virginmedia your service is abysmal at best. I get that companies are under pressure but we have no TV, no internet and no landline, I was told the internet and the tv issue wasn’t connected by the “chat” team so tried to call, on hold for an hour and was then disconnected!!!

  • jeibbotson Jonathan Ibbotson (@jeibbotson) reported from Castle Donington, England

    @virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown

  • ohthatoneboy ALEX (@ohthatoneboy) reported from Leicestershire, England

    @virginmedia Completely upset and disappointed with your customer service helpline, I have spent the last week calling and no solution has been given! It is shameful

  • JoshSwatz Joshua Swatman (@JoshSwatz) reported from Leicestershire, England

    @virginmedia Everything you've shown me has already been done on many occasions having numerous problems with service for the past 2 years I appreciate you trying to help. There always seems to be something.

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Do you know when it will be fixed please? Other @PHMountsorrel complaining of the same issues.

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Still not working properly. Having to constantly reset the router, even wired connections not working.

  • tsbooth Mr Booth (@tsbooth) reported from Hinckley, England

    @virginmedia my router is only giving me 5G, why can’t I see 2G? I’ve restarted router, Reset and nothing works! I’ve called Virgin and they tell me there is no call centre available! What am I meant to do? Help please!

  • ohthatoneboy ALEX (@ohthatoneboy) reported from Leicestershire, England

    @virginmedia Already tried, the chatbot doesn’t understand the situation! Please I need help ASAP. If you could please give me a call 07778985954

  • JoshSwatz Joshua Swatman (@JoshSwatz) reported from Leicestershire, England

    @virginmedia I've had random outages for over 6 weeks now what is going on? Can't get anyone to help your automated service is ****! And that's me being kind happy to walk away

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia is there an issue with broadband in Mountsorrel, Loughborough, Leicestershire? Hasn’t been working properly for last few days

  • nameez_n Nam_n (@nameez_n) reported from Leicestershire, England

    @virginmedia my broadband has been going down frequently past few days. Tried restarting the WiFi router, still the same. Connection goes down for few mins and the comes back. It’s frustrating #virginmediadown #internetdow

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Gioza85 Gordon (@Gioza85) reported

    @O2 @virginmedia Hi I'm having trouble applying for my Volt benefits, by the looks of it it thinks I don't have a Virgin Media account in my household

  • BI6_AL_TTV BI6-AL (@BI6_AL_TTV) reported

    Come on @virginmedia over 50 reported outages in 5 months and you still haven’t found the fault, yet you still keep charging for a full service! #virginmedia #fedup #useless

  • Northerner005 🇬🇧🇬🇧Northern🇬🇧🇬🇧 (@Northerner005) reported

    @virginmedia Broken cabinet door and how to report it please and wires on public pavement.

  • jji3un ☁️ (@jji3un) reported

    virgin media hands down the worst internet provider ever

  • Faris1ne Faris (@Faris1ne) reported

    @virginmedia Hi there, my youtube on my tivo box does not load up. The video shows but the left side bar does not work nor load up. Any fix to this? Thanks

  • EagleshamNathan ≅ Nathan Eaglesham ≅ (@EagleshamNathan) reported

    @virginmedia Down yet again…

  • laughwithkat Kathryn Spittle (@laughwithkat) reported

    @virginmedia No not really we’ve been told IT told account issue told and engineer needs to come - we’ve had two - and now we’re back to an account issue which is the fault of the agent who set it up 🤔 #no1knows #alwayssomeoneelsesfault

  • 1stKingWICK3D KingWICK3D (@1stKingWICK3D) reported

    @virginmedia Your internet is shambles. Ridiculous service. I’m getting ripped off £63 and your service is 💩.

  • OlitheKid1 Oli the Kid (@OlitheKid1) reported

    @virginmedia The landline I believe has been disconnected since Saturday. Please help, as you can see by the messages, my dad is a kidney patient who relies heavily on this number. @virginmedia

  • van_essa66 Vanessa (@van_essa66) reported

    @virginmedia can you tell me when the outage in CR7 will be fixed?