Virgin Media outages and service status in Birstall, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Birstall, including 2 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 19, 3:13 PM GMT+1.
- TV (56%)
- Internet (26%)
- Wi-fi (14%)
- E-mail (2%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Birstall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birstall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Birstall, England
The most recent Virgin Media outage reports came from the following cities: Coalville, Loughborough, Leicester, Melton Mowbray, and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Coalville
|
Internet | 7 hours ago |
|
Loughborough
|
9 hours ago | |
|
Leicester
|
Wi-fi | 1 day ago |
|
Leicester
|
Wi-fi | 1 day ago |
|
Leicester
|
Internet | 1 day ago |
|
Leicester
|
Wi-fi | 3 days ago |
Nearby cities with recent reports
13 recent signals
7 recent signals
4 recent signals
3 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Birstall, England
Latest outage, problems and issue reports in Birstall and nearby locations:
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, England@virginmedia If you can sort out the compensation for the 2 weeks loss of service, that'd be great 👍
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Fazal Rehman (@breadf2man) reported from Loughborough, England@virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor
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Noumaan Abubakar (@_Noumaan_) reported from Leicestershire, England@virginmedia Is it possible to speak to someone over the phone as at the moment I'm not confident with the move being a smooth one. I'm promised call backs which never happen etc
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Meghraj (@im_raj16) reported from Leicestershire, England@virginmedia Can you please send someone to fix the issue ? Please
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia Sorry, I don’t have understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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Jess Adams (@JessLeighA) reported from Ketteringham, England@Jake_BHughes @virginmedia apparently we have a blockage where they need to connect us, which is what we would need fixing by thursday. being that unreliable we decided to cancel everything with them fully. a shame because what they offered was great. customer service department is not easy to get round 😭
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Ollie (@ollieg21296) reported from Ketteringham, England@virginmedia What’s going on with Virgin TV Go? Says Technical Problems.
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Tiger Sue (@MYLA5TROLO) reported from Blaby, England@virginmedia No, never been asked before. And the advisor said ‘within 4 hours’, engineer turned up today, I’m not there! He said they don’t work Sunday anyway. Advisor needs some re training.
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Nimfresh.exe (@NimeshDave7) reported from Leicestershire, England@virginmedia @vmbusiness why does my RTC internet connection disconnect every hour and connect 10 seconds later? It’s been happening for weeks, every hour it will go down for 10 seconds then reconnect??!?!? It’s problematic for my work!
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David Richards (@ddrbowella) reported from Leicestershire, England@virginmedia The service keep cutting out. And having to reboot 3/4 times a week. If no one comes and fix the fault. I will cancel everything and go to the ombudsman to claim back all the money paid for a fully working service.
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Kevin Renshaw 💙 (@KevinRenshaw5) reported from Quorn, EnglandAnd @virginmedia has gone down yet again. TV and WiFi. Unbelievably ****!
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Katie (@Katie68833952) reported from Leicestershire, England@virginmedia I'm not sure why, but our Internet and TV aren't currently working! No email to say work is being done. Online even says there's no issue which there clearly is. Area is LE2
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Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England@virginmedia Why would I run a wired speed test when I have no wired appliances? I pay for a wifi service...
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High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England@virginmedia 5 days no internet, promises of 24 hours it will be running, then told a little maintenance, yesterday at 9:30am we were told in 9 hours you will get a call guaranteed (didn’t happen). All day today no work has got done! Poor internet for years and now none!! WTH!!
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Safetypenfold (@SteveRiches4) reported from Leicestershire, England@virginmedia No. I’m done with text, on line and anything except talking to someone. You’ve had the opportunity using the bot, Twitter and online support, now we need to communicate in person. #realpeople
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Ollie (@ollieg21296) reported from Ketteringham, England@virginmedia No faults found and no errors shown on the tests. Is there a charge for booking a technician?
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joseph langton (@jnlangton) reported from Braunstone, England@timofnewbury @virginmedia there is an outage here in middle england 16:00 ETR
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Tim Dawson (@timdnottingham) reported from Leicestershire, England@virginmedia help! I dropped my virgin TV remote in my drunk and now it won't work! What do I need to to do to get a new one?
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David Johnston (@djstar3d) reported from Melton Mowbray, England@virginmedia Come on guys. Can you at least let me watch the MotoGP on BT sport 2? I’m pretty sure I have the rights to watch it since I watched it yesterday no problem
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Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported from Loughborough, England@virginmedia It's been reported ..there was an estimated time of fix...it was fixed ....but now for a 3rd day it's down again!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AndyC (@ACforReformUK) reported@Benleo @virginmedia This "quality" service is endemic in the UK these days, there's no accountability, if you got £50 for every aborted attempt, you can bet they'd get it done 1st time every time. OFCOM should punish these firms with huge fines and bring in accountability, otherwise this will just go on.
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deejay 🇬🇧🏴🇺🇸🇨🇦🇦🇺🇳🇿 (@DJCDale) reported@virginmedia I cannot be the only person that cannot log on via the app or online is there a problem ?
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C Morris (@crm_uk) reported@Benleo @virginmedia Yep 💯 percent. Worst is when the Indian call centre says password is wrong because they don't understand and you're having to break up your English for them 🙈
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Canaz-UK (@CanazUK) reported@Benleo @virginmedia Virgin Active gym were the worst gym I've ever dealt with. Avoid!
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timothy neil amor (@timamor) reported@Benleo @virginmedia They may be crap, but not as crap as @GBNEWS.
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Rob Green (@Rob_Green1) reported@Benleo @virginmedia Been there. Had similar service. Absolutely atrocious.
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Catriona **** (@CJD39) reported@virginmedia quite possibly the worst customer service EVER. I have been a loyal customer for years! Absolutely disgraceful
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We need Restore Britain (@katesonly) reported@Benleo @virginmedia Avoid like the plague, if you move house before your contract is up & they don’t supply their service in your new area, they expect you to keep paying for receiving nothing, often 18 - 24 month contracts & they don’t make this clear. Sketchy service with sketchy coverage
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Uilleam Cameron 🏉 🏴 🇬🇧 🇦🇺 (@youlum) reported@Benleo @Christi61144576 @virginmedia What a shame you had such a bad experience. I’ve always had excellent service from them. And that’s from whenever they brought cable to my street 15 - 20 years ago.
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John Conning (@conning_john) reported@Benleo @CallmeRight1 @virginmedia I had heard they have a dreadful reputation for customer service or lack of it…..