Virgin Media Outage Report in Birstall, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Birstall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birstall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Birstall, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray, Loughborough and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Melton Mowbray |
Phone | |
| Leicester |
Wi-fi | |
| Loughborough |
Internet | |
| Hinckley |
TV | |
| Leicester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Birstall, England
Latest outage, problems and issue reports in Birstall and nearby locations:
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@grayomtb @plusnethelp These broadband providers should be made to repay people for such poor service... I have constant issues with @virginmedia ...
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Tiger Sue
(@MYLA5TROLO) reported
from
Blaby, England
@virginmedia No, never been asked before. And the advisor said ‘within 4 hours’, engineer turned up today, I’m not there! He said they don’t work Sunday anyway. Advisor needs some re training.
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Rachel Biddles
(@rachlb33) reported
from
Glenfield, England
Always good when @virginmedia take your internet down on a Friday to ‘improve the service’ without any warning, when you’re working from home!
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Uways Bobat
(@UwaysBobat) reported
from
Leicestershire, England
@virginmedia Stfu man. Ur lots internet is utter ****.
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Andy bird
(@Andybirdlcfc20) reported
from
Hinckley, England
@virginmedia is there a WiFi issue in LE9?
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Victor Kaufman-Bartfield
(@VictorKaufman) reported
from
Oadby and Wigston, England
Quite apt that @virginmedia use the nil point British #eurovision2021 entry as their hold music - reflective of their customer service.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Beanypooh @DanHerb10 #virginmedia doing a network up grade from 09:30- 15:30 due to no Internet access could not work plus no prior warning given
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor
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Christopher Hallick
(@ChrisLonelyguy) reported
from
Leicestershire, England
Come on @virginmedia I'm again being plagued by #fake #scam #fraud calls on landline. I'm not registered anywhere and on blocked lists. There's auto diallers i believe but operators should be cracking down on this.
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ѕαιѕσηѕ ιη тнє αвуѕѕ
(@AdyGoodrich) reported
from
Leicestershire, England
@om_riff @RICHEYHELL We have **** all 4g coverage here too unless you stand in the front bedroom with your arm out the window. Our virgin media is either on & working well or down for half a day while they 'upgrade the network' 🤔
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@timofnewbury @virginmedia there is an outage here in middle england 16:00 ETR
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
@virginmedia If 8 of your operators and an engineer cannot fix my Virgin Broadband I dont think the forum is going to do a lot unless they come to my house and repair it
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia I checked last night, it was stuck at the same place it was 3 weeks ago, that is why I raised another complaint about my complaint
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia So let’s think about this, I have a hub, it’s in one room, I have numerous appliances which run of Wifi, which are portable ie can be used everywhere, but you feel I should only use wired device! Not really selling your service well are you!
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Teresa Budworth
(@TeresaBudworth) reported
from
Quorn, England
52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits
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Andi James Chamberlain
(@sarianlives) reported
from
Leicestershire, England
@virginmedia can I have a telephone number to talk too someone@please, as I am having internet problems and now your website will not allow me to report it. His is frustrating service to say the least.
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Fruity Sheikh
(@frutysheikh) reported
from
Oadby and Wigston, England
@virginmedia broadband is down in #wigston LE18
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Yv
(@yogi7592) reported
from
Leicestershire, England
@virginmedia been on live chat hold for nearly 30 minutes and it’s still saying 45 minutes wait as it did at the start. Not very good customer service since pandemic.
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia Why would I run a wired speed test when I have no wired appliances? I pay for a wifi service...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth hancock
(@Gaziboi1990) reported
@virginmedia Already been on the fone and the best you can do is like 15 discount a month which is crazy , I’ve never missed a payment and been with you guys like 3-4 yrs and I just get fobbed off with that’s the we can do ! Thought you guys was better than that
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Emm_a85
(@emm_a85) reported
@virginmedia literally sick of internet & tv issues!!! How can I get this sorted without having to call in?!
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Andy
(@chutuk) reported
@virginmedia Cheers. It's also now pissing down with rain just in case that adds any risk
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Gareth hancock
(@Gaziboi1990) reported
@virginmedia if I cancel my contract and wait 30 days I get the same price plan but 40 quid cheaper than what I do if I just try to renew my contract !! What happened to incentives to actually stay with you guys ?
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Scott west
(@Scottwest198801) reported
@virginmedia Hi yes we have had this issue since you sent out a new router. We have tried numerous occasions resetting the router and contacted yourselves on more then 1 occasion but no fix has been provided. can you call or advise on the best steps forward as if we could leave we would
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Joanne Hill
(@Joanne_Hill_) reported
@virginmedia two changed installation dates, many hours on phone calls, twice they dropped after explaining issue and over an hour on call, and no return call. please see complaint ref C-1505211116 and call me with solution.
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Jennifer
(@jennifer_s_hill) reported
@virginmedia hi there - we are looking at getting Virgin media broadband as a new customer, how long will it take to install?
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Harry Hillman
(@hillman_harry) reported
I would love to speak to someone who has previously worked for Virgin Media. Their training must be "Keep the customer on the phone for 15 to 20 minutes and then say... Hi there you're speaking to ___ can I take your account number please... And then HANG UP!" Robbing me blind.
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Daniel Dixon
(@DanDixon16) reported
@virginmedia Nope no temporary resolution given. No internet or TV services since Friday evening.
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Stephen Curtis
(@Stephen37663218) reported
@virginmedia Partner has just text me to say he’s called you up and been told engineer closed the case?!? They’ve now been on hold for 20 minutes waiting for someone to talk to them. Disgusting way to treat people