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Virgin Media

Virgin Media Outage Report in Whitwick, Leicestershire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Whitwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Whitwick, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, and Coalville.

CityProblem TypeReport Time
Leicester Internet 2 days ago
Loughborough Internet 7 days ago
Leicester E-mail 8 days ago
Leicester Internet 8 days ago
Loughborough Internet 10 days ago
Loughborough TV 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitwick, England

Latest outage, problems and issue reports in Whitwick and nearby locations:

  • XStatikPulse
    Itza Secret (@XStatikPulse) reported from Castle Donington, England

    @virginmedia I would call 150 from my land-line to say that broadband and TV are down, but the phone isn't working either! And your call centre doesn't open till 8 (should be 24/7 when u sell a 24/7 product)

  • jonmac36
    jon (@jonmac36) reported from Thurmaston, England

    @virginmedia your WiFi is dog shit

  • rokagainstass
    Tom Prince (@rokagainstass) reported from Castle Donington, England

    @virginmedia GREAT SO THE RESOLUTION TIME HAS CHANGED TO 15:55 from 11:55 . #rubbishservice #givemebackbt #dialup #virgin

  • jonmac36
    jon (@jonmac36) reported from Thurmaston, England

    @virginmedia my 3G is 100 times better than your crap WiFi

  • MrluckLuck
    Steve Luck (@MrluckLuck) reported from Ruddington, England

    @JConcreteABH @virginmedia One of the reasons I dropped VM. Was paying for 200mb and only got 40 at best. Signal dropped so often but always told to reboot modem even after trying to. Got slower set up now but at least it works when I want it and not at their whim. Rant over.

  • hatch_rebecca
    Rebecca Hatch (@hatch_rebecca) reported from Ruddington, England

    @virginmedia very disappointed in your customer service, unhelpful, defensive and unbothered is best way to describe it. Was on fence about leaving but this has pushed a decision. Always had great things to say about virgin so this is definitely a let down

  • MatthewWalne
    Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I’m having no joy with my connection. I work from home too. I will ring up and cancel in the morning and get a refund on my phone line that hasn’t yet worked too. Had a letter to say increasing price by £3.50 a month too, 6 months into a contract!

  • JJW_13
    ĐⱤ₳₲Ø₦฿ØⱤ₦ (@JJW_13) reported from Narborough, England

    So @virginmedia are putting up my bill by £4 a month after many faults and interruptions of service this year. Says internet isn’t affected by the weather but had at least 4 or 5 occurrences this year of faults. #mightleave

  • satyanimi
    satyan panchal (@satyanimi) reported from Coalville, England

    @virginmedia I will try once more otherwise yet another complaint Customer care will determine future business and future recommendations is something that seems to get ignored by Virgin.

  • smarts35
    Martine kotecha (@smarts35) reported from Braunstone, England

    @virginmedia I know all the protocols!!! I need what I pay you for I bet @richardbranson doesn't have this problem in the upstairs of his house!!!!!

  • XStatikPulse
    Itza Secret (@XStatikPulse) reported from Castle Donington, England

    @virginmedia It's not just my house, I checked with other people living in the village and they all have the same problem. Your app is now saying its a known issue, tv+bb est fix 11.25am but phone est fix 4pm. In the past if phone don't work none will. Its every week now.

  • billyrobson
    Billy Robson✊🏻💨 (@billyrobson) reported from Ashby-de-la-Zouch, England

    @virginmedia have we got a problem in LE65 2PP

  • XStatikPulse
    Itza Secret (@XStatikPulse) reported from Castle Donington, England

    @virginmedia Patience! I'm absolutely furious! How dare you assume I'm happy to wait! I hardly have a choice in the matter. I work nights I only get time in the morning for relaxing in front of the TV and I probably won't be able to till Monday cos ur service is shit!

  • eurobob17
    chris (@eurobob17) reported from Anstey, England

    @virginmedia why dont your cancellation team answer the phone I bet the joining team answer worst customer service ever

  • MatthewWalne
    Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I will tomorrow if I get time. Fed up with constantly interrupted internet and a phone line that has never worked!

  • MatthewWalne
    Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Even my wife and kids are complaining about how bad our internet is! Basically been sold a duff service. Phone hasn’t worked since we ported our number over in April. Just glad we didn’t go for the TV option.

  • rokagainstass
    Tom Prince (@rokagainstass) reported from Castle Donington, England

    @virginmedia Had your broadband for over a month now . Two days out of which it has been down for hours (like today) and speed inconsistent

  • MJB_thats_all
    Mark - my words 😂😂 (@MJB_thats_all) reported from Loughborough, England

    @jhandford11 @virginmedia Yep, had the same issues bud. Useless. Hence I left them.

  • MatthewWalne
    Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    Since I’ve moved broadband and phone to @virginmedia had nothing but problems. Broadband isn’t very good and phone line still doesn’t work! Time to go back to @SkyHelpTeam I think 🤔 💭

  • satyanimi
    satyan panchal (@satyanimi) reported from Coalville, England

    @virginmedia It's so difficult speaking to customer care as they do not listen to your needs. I will need to cancel or downngrade to a price I can afford. Can't be hard can it. I am out of my 11 month contract and go anywhere if I don't get a reasonable offer to stay

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • geoffairey
    Geoff Airey (@geoffairey) reported

    @virginmedia No, I left Virgin due to the complete lack of customer service, respond to complaints or sensible technical support. Got a “slower” which is actually far faster and cheaper.

  • chloe_wb
    chloe♥️. (@chloe_wb) reported

    @virginmedia our internet is not connecting, can I get some help with this please?

  • flashingperfect
    Flashing Perfect Photographer | Blogger (@flashingperfect) reported

    @virginmedia Yes! The imap email setting is not working

  • LE_ROCROC
    Robbie (@LE_ROCROC) reported

    Anyone else’s #virginmedia WiFi down?

  • TomMcConnell6
    Tom McConnell (@TomMcConnell6) reported

    @virginmedia new Premiership season and virgin media outage. #PremierLeague #OutageUpdate

  • Malev0lentSiren
    ✨Siren||Genshin Brainrot✨ (@Malev0lentSiren) reported

    Really virginmedia? Why does your Internet go down so often?! Ridiculous

  • JosephGlover
    Joe Glover (@JosephGlover) reported

    @virginmedia Its not an issue with the phoneline, I said it's the automated operator that just takes me back to the main menu, there's no option to speak to someone

  • HarrietLane_
    Harriet Lane (@HarrietLane_) reported

    @virginmedia Why can’t my poor parents — who didn’t know their accounts were vulnerable and had no warning from you — pay to keep their email? My dad’s 93 #youandyours

  • Brewy15
    Leigh Brewster 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Brewy15) reported

    @virginmedia Internet down again, Second time in the last few weeks, shambles

  • James_JTW
    James TW (@James_JTW) reported

    @virginmedia I've got a new service and it's not connecting 😔