Virgin Media Outage Report in Treeton, Rotherham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Treeton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Treeton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 02: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Treeton, Rotherham, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Chesterfield, Worksop, Rotherham, Doncaster and Barnsley.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Chesterfield |
TV | |
| Chesterfield |
Internet | |
| Worksop |
Internet | |
| Chesterfield |
Internet | |
| Sheffield |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Treeton, England
Latest outage, problems and issue reports in Treeton and nearby locations:
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Andrew Kerrison
(@AndrewKerrison6) reported
from
Rotherham, England
@virginmedia I tried to report a problem. The advisor was only interested in selling me a upgraded package. Miss selling packages to customers is not good practice
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Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
from
Sheffield, England
@virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response
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Callum 🏳️🌈 🔴⚪⚫ ☮️
(@Callum_SEND) reported
from
Brampton Bierlow, England
@DysphasiaPV @virginmedia Product is good but customer service terrible
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia No and tbh no apology for my internet not working since the day after install Friday and now I've been threatened in in contract ! I have 14 days to cancel can you confirm please . Im not paying for a fault after 5 days plus it's not worked from install .
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Adam
(@tevowl9) reported
from
Brinsworth, England
@virginmedia on the phone for 30 minutes, WhatsApp message and technical support still not sorting us out! Oh but we can double what we pay and get a new hub!! New customers get it for £25
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Sam Watts
(@SamWatt30745054) reported
from
Barnsley, England
@virginmedia No it didn’t help, what is the score SL V England John
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply
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Sam
(@samthompson98_) reported
from
Rotherham, England
Sky sports red button not working with @virginmedia there’s a shock
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Andrew Kerrison
(@AndrewKerrison6) reported
from
Rotherham, England
@virginmedia To box not working. Got it sorted now but not happy with been miss sold a package I didn't need then had to waste more time on the phone to cancel it
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia first day of your internet snd massive regrets ! Can I cancel ? Cutting out constantly 😫
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@virginmedia Yes both mum n dad are virgin and we’re still getting no signal
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia very unhappy failed install and had no service since Saturday and I'm within my 14 days to cancel yet your staff don't understand this and want to charge me for a fault call !! When do you become so crap !!!
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John Armitage
(@ArmitageJohn) reported
from
Sheffield, England
@virginmedia hi guys, I’ve been without TV services for over two weeks now. Every attempt to@reach you has me going around in circles. Tried the app. Doesn’t recognise my email, and doesn’t recognise my acct no + area ref. Please help. Can I talk to someone?!!
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia failed install which worked for 2 hours and I cancelled within 14 days . I've now got a a bill for £62 ! Your staff just cut me off and I'm disabled and need help
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Sam Watts
(@SamWatt30745054) reported
from
Barnsley, England
@virginmedia you are aware that a lot of older, more vulnerable people have had alarm and safety devices installed that depend on a safe, fast, reliable service. The one that they, like, you know pay a lot of money for
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Andrew Poppleton 💙
(@popsgolf) reported
from
Wentworth, England
@O2PriorityUK I’m struggling to connect with app. I’m a @virginmedia account holder. Initial you sent me a code but via my mobile. Now my phone number is placed in the box it doesn’t recognise it. Help?
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Sam Watts
(@SamWatt30745054) reported
from
Barnsley, England
@virginmedia I’ve run test after test, at least 5-6 outages a month for last 2 years. Horrendous service and this is the final straw unless you offer me a refund of say £20 a month for last two years, if not I’m going BT and a dodgy box from Mad Frank in pub
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road
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V-Bull
(@VanceBulla) reported
from
Brampton Bierlow, England
@virginmedia Faceless customer service. Can’t live chat, can’t chat to anyone on the phone. All they want to do is send you a text or a link to their website. Poor. What am I paying for? Certainly isn’t customer service
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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neil
(@big_knee) reported
@virginmedia Errmm...that sounds like you're saying "sorry, can't help you, try the user community instead". I contacted you here because I've looked on the forums before and the answers & solutions are way too technical for me. I'd appreciate some help from a team member instead - thanks!
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Yokez
(@Yokez21) reported
@cyberbeautiful Hey i couldn't agree more with you, Virgin media have be lacking lately with there connection and cut out times! It's so bad honestly!!!!
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Typh
(@Typhuseth) reported
@virginmedia gotta say less than a tenth download and literally 0mbs upload is a new low in your (lack of) service
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Oliver Davenport
(@TheOlDavenport) reported
@virginmedia It wouldn't be vulnerable if you closed the account. I therefore hold you responsible for keeping the account open against my wishes. Why don't you break the habit of a lifetime by helping us with our accounts. I'M A CUSTOMER GET ME OUT OF HERE
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Big mouth
(@Bigmout84234732) reported
@uptheblades @virginmedia Can't beat Virginmedia's customer service and repairs.
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Feòrag
(@Feorag) reported
I really want rid of Virgin Media altogether. Having to watch via iPlayer with a horrible lag. #Eurovision
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Martin sheehan
(@Martinksheehan) reported
@virginmedia Fed up calling and having the call disconnected constantly CEDR are now involved and I hope you get hit with everything you deserve for lack of customer service
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John Horan
(@jfhuk) reported
@VirginMediaCorp @vmbusiness When are you going to grant these benefits to normal service users?
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Hammaad
(@Hammaad_54) reported
@virginmedia down again couldn’t even hold out till end of season couple of days left
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Tim Campbell
(@Timbobuk) reported
@virginmedia Ok, but that doesn’t help. How do I log an official complaint?