Virgin Media Outage Report in Treeton, Rotherham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Treeton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Treeton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Treeton, Rotherham, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Barnsley, Doncaster and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Rotherham |
||
| Barnsley |
Internet | |
| Sheffield |
Wi-fi | |
| Sheffield |
TV | |
| Sheffield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Treeton, England
Latest outage, problems and issue reports in Treeton and nearby locations:
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia Rebooted my phone earlier, no effect. Not actually had to call or text anyone today, but my signal icon has said 'Emergency Calls Only' all day. I'll definitely check that signal strength link though, thanks.
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Simon Burkinshaw
(@SuperFlySimon) reported
from
Sheffield, England
@virginmedia why should I have to pay when I’m not being able to use the service I pay for
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Mrs c
(@w47carr) reported
from
Barnsley, England
@virginmedia are you aving problems with ITV channel mines gone off in the s70 area
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Jane Crawford
(@crawfordjane74) reported
from
Wentworth, England
@virginmedia ....I just want to cancel Premier Sports. The guy who answered after 30 mins was polite but your system crashed twice. Not sure it's been cancelled and don't have another spare 30 mins to call again
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia No, everything on there is telling me 'very good'. But! Ironically, during this very exchange, my signal has popped up (although it's now not as strong as when I started writing this Tweet). Looks like me looking at the website has scared it into working. :D
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hollibob
(@hollibob) reported
from
Doncaster, England
@virginmedia well virgin I gave just phoned customer service because I want to leave only to be told I can’t do it over the phone as there too busy but can do it by letter WOW very 21st century
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Andy Baskeyfield
(@Whiterosesam) reported
from
Doncaster, England
@Classicbritcom @virginmedia Yep. It's known in the trade as cancellation avoidance. Cancelling / removing products from your service goes against the advisor, so they do everything to avoid it. Send email / chat saying you refuse to pay from the current date, they will do it quick enough
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kev adams
(@tal_kev) reported
from
Hoyland Nether, England
@virginmedia come on now,This is getting pathetic now.trying to watch a film on Netflix and it's buffering all the time.15mps supposed to be 100mps.absolute joke.should be able to cancel contract as I am not getting what I pay for#falseadvertising#lyingthroughyourteeth
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tryf
(@tryfbellamy) reported
from
Sheffield, England
@virginmedia gunna sort your shit internet out or what
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Jase Critchley
(@JaseCritchley) reported
from
Hoyland Nether, England
@NickJames1988 @virginmedia Ours is down again Nick in s74. TV down too.
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Relish Hendy
(@relish_hendy) reported
from
Sheffield, England
@virginmedia dear team I can't check account online as don't have login details handy but area code is sheffield 14 I think theres been no TV or WiFi since about 5pm please check status of area
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michelle levick
(@shell163) reported
from
Chesterfield, England
@virginmedia That would be me then, no service since lunchtime!!
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Maxine Spencer
(@Colderthananice) reported
from
Mexborough, England
@MetLineDriver @virginmedia Remember they were on my bad company list
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Nick Warhurst
(@NickNwarhurst) reported
from
Sheffield, England
@virginmedia the company that’s only looks after new customers, not long serving ones. Me: paying £34 for vivid100. New customers £29 or £34 for vivid200. VM customer services, well you can have vivid200 for only £54. 😳🤬
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Jane Crawford
(@crawfordjane74) reported
from
Wentworth, England
@virginmedia ....it's about time that you had a service where you cancel part of your package via your TV.....30 mins on hold isn't funny😡
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Joe 🏳️🌈🇪🇺🔶
(@JoeInSheffield) reported
from
Sheffield, England
@TrainedPengling @virginmedia The problem I have with this, is that whenever their broadband has gone down, so had my mobile with them at same time. Like when it all went down nationwide earlier this month. Having free 4g when you actually can't connect is kinda pointless lol
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Dean Haith🍋🐝🏴
(@Plezdiz) reported
from
Doncaster, England
@tyreboy2 @SkyHelpTeam @virginmedia Think twice.. I've had virgin for years excellent..but since the intelligent upgrade can't connect in bathroom n upstairs. When i phone they said I need boosters..n so did the app. Purchased no change. Family n friends have same problems.. it's a minefield outthere..
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia It's the same place & situation as yesterday, and, once again, after a few hours of no signal, once I actually Tweet about it, it suddenly reappears! No worries here now, ta.
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Jase Critchley
(@JaseCritchley) reported
from
Hoyland Nether, England
@virginmedia I didn't realise when I negotiated a deal I'd be automatically entitled to no compensation and rubbish customer services. Lesson learnt.
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Jase Critchley
(@JaseCritchley) reported
from
Hoyland Nether, England
@virginmedia Yes, dispite your Call Centre saying no area issues your status page says otherwise. Fix at 10pm. Lost all services not just internet.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rajrajerson
(@rajrajerson) reported
@andy_j_wood @virginmedia Don't get it, I got the boosters. Terrible, so terrible they dont take it back. worth buying a reputable brand
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vanessa
(@vfwoolnough) reported
@virginmedia I have just had the rudest woman (cherry) cut me off. I am trying to cancel my dads mobile sim. he’s had a stroke. I cancelled with you in Jan last year. But he is still being charged. Terrible customer service
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Tim Parkinson
(@TechyTP) reported
@virginmedia Want to know how to get to speak to VM .... Done call the faults department... Call SALES. Call answered in under 2 rings ... Says it all. Customer service.. what's that
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Derren Martin
(@DerrenM_cap_hpi) reported
@virginmedia Yes & been ignored ever since. Until I tweet. Ur obv bothered by bad PR but not customer service.
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Adam Dudley
(@anotherdudley) reported
@RSVPDesign @vmbusiness Seems like it’s patchy as I’ve customers on static IP services off and some online, must be a back IP block or GRE route fault but why are VM not being honest about it? Anyone who calls gets cut off… very very bad and frustrating for people trying to work
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Hannah
(@hpenners17) reported
@virginmedia It says no known issues in the area. This has been going on for months now. We’ve done the same diagnostic problem over and over again. There must be another way to get someone out?
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Amrit Phull
(@Amrit_Phull) reported
@virginmedia I've already called your crappy phone service which takes for ever to speak to someone! I work from home so have requested a call back at 4.15pm...let's see if I get called back....watch this space!!
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Berrak Dyer
(@BerrakDyerPiano) reported
@virginmedia your customer service is appalling! Spoken to 6people on your customer service team, none of whom have managed to help and three have hung up on me. I started off calm but tearing my hair out. #shocking
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Techsub.IT
(@Techsub_IT) reported
@virginmedia @TechyTP @vmbusiness Same here, looks like the systems which assign that static IP addresses has died. Dynamic unaffected. Now 13 and a half hours with no resolution. remember to claim your compensation as per SLA breach.
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Glue Creative
(@gluecreative) reported
@David22095025 @virginmedia Have finally spoken to VMB after nearly two hours! Their server failed at 2am this morning which assigns and handles all static IP addresses - a major service outage affecting all business users. No ETA on resolution but engineers working on it...