Virgin Media Outage Report in Treeton, Rotherham, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Treeton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Treeton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Treeton, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Chesterfield, Barnsley, Doncaster, and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Internet | 3 days ago |
|
Sheffield
|
Internet | 4 days ago |
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Sheffield
|
Internet | 5 days ago |
|
Rotherham
|
Internet | 7 days ago |
|
Chesterfield
|
Internet | 7 days ago |
|
Sheffield
|
Wi-fi | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Treeton, England
Latest outage, problems and issue reports in Treeton and nearby locations:
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Jay🧘🏻♂️🧔🏻 (@Nude_Jay) reported from Sheffield, England@openswimmer7 @virginmedia Really bad. In total yesterday spent 4.5 hours on the phone. Only wanted to renew, then everything else got broke on the way. Fingers crossed now sorted 😐
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Simon Scott (@simonjs) reported from Sheffield, England@virginmedia Never mind, I’ve sorted it. 56 minutes on the phone this time, but at least I got through to someone.
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Thomas Robinson (@Tomasu87) reported from Staveley, England@virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again
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james davis (@jamesda31316845) reported from Worksop, England@Epithemiou @virginmedia Looks like loss of signal, or interference from another device too near virgin box ?
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Paul David Phillips (@paul_phillips83) reported from Barnsley, England@virginmedia how come all walking dead have now moved to virgin store when they were all on demand I’m a customer and my sister in law just joined was told it’s all on demand when they installed it yesterday now you have to buy them
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Stuart Bolton (@stuartbquick) reported from Sheffield, England@virginmedia I’m not impressed. Switched for phone and broadband on 31st Aug. Telephone switch got rescheduled on the day of installation! Had to get existing provider to extend contract for 2wks. Broadband is constantly buffering and now gone down. @NOWTV @VodafoneUK better.
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StuN UK (@StuN_UK) reported from Sheffield, England@SkyHelpTeam Losing patience waiting for you to contact me about changing my V1 Sky Q box for V2. Fed up with some UHD recordings having software errors. 6 months left on my contract but I’m considering taking a financial hit, terminating it & leaving for @Virginmedia
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Ron Luton-Brown 🏳️🌈🏴🏴 (@RonofReepham) reported from Conisbrough, England@virginmedia I'm visiting family in Denaby Main And the internet is terrible for a cable service! It keeps dropping out and SLOW!
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Andrew Challenger (@blade4life17) reported from Sheffield, England@virginmedia how do I cancel my service with you as I no longer need it as I've moved address and it's not round the address I'm currently at
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Lisa Severn (@lisasevern) reported from Sheffield, England@SkyHelpTeam wow, it's hard to buy a new service from you guys. You're in danger of making Virgin Media look good here
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Thomas Robinson (@Tomasu87) reported from Chesterfield, EnglandHi @virginmedia your email part of the web site has been down for about week now
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Sylvia (@slivaugh51) reported from Brampton Bierlow, England@virginmedia Had problems with our WiFi, engineer turned up at the door we asked shouldn’t he be wearing a mask 😷 he answered “nah we’ve run out” seriously Virgin you’re sending out engineers to peoples homes without masks!!!!
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👻🤩DP 🤩👻 (@dawnproc) reported from Sheffield, England@virginmedia why have you just contacted me to tell me my internet service will be disconnected in four hours as we need a new router?? We had one last week and you’ve been out to it twice since 😳
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nicohobson (@nicohobson) reported from Barnsley, England@virginmedia hi , your text service is awful and your agent went missing for 20 mins after I passed security and then said they were going to be an hour? It took 2 days for you to get back in the first place
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dale beverley (@dale_beverley84) reported from Wombwell, England@virginmedia why did you promise us broadband by today yet still an engineer has not been out to do the work then to install. This is shocking service.
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Steven Dixon (@StevenDixon25) reported from Barnsley, England@skytv and @virginmedia you are having a Reyt made tonight, ordered boxing and missed first half hour cause it wouldn’t come on, sound keeps going and now I’ve got some awful sounding crap crowd noises through. Sort it out ffs!!! #WhytePovetkin
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Linda Parnham (@LindaParnham) reported from Chesterfield, England@virginmedia do you have broadband issues in Chesterfield? Been in queue on phone ages!
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Andy Welland (@mechasquid) reported from Sheffield, England@virginmedia hi there! Do you have a customer support email address at all? Broadband customer here. I can’t get through on phone or live chat and need to discuss service issues and wish to downgrade service. Hope you can help!
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Cat Wasnidge (@cathd100) reported from Sheffield, England@virginmedia can you confirm the issues with wifi today in S62WG? Attemping to work from home is very difficult when the wifi keeps disconnecting. Virgin website says no issue!
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Adrian Thompson (@AdieThompson) reported from Aston cum Aughton, England@virginmedia broadband & TV down in area 14 since 1pm today (26th). App says bband restored at 6pm but ours still out, no reply on chat support been waiting online trying to keep phones clear
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ⵣ (@Kxstom) reported@virginmedia @horrifo oi fix the network around E10 theres been no service for a month
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Heather (@fluffykit_uk) reported@virginmedia Service seems to be back to normal again now but I am still annoyed at missing the Argyle goal in the most important match!
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Daniel Storey (@DanielStorey23) reported@virginmedia It didn’t last night or this morning. The trouble is intermittent and as soon as it drops I turn it off and leave it 30 min to reboot. It was still down for 4 hours last night.
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Cheryl Gibbons (@GGT1965) reported@virginmedia Tried that and get the same message of you being extremely busy. Either a lot of complaints coming through or you're avoiding addressing Customer issues
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Alex Sawczuk (@alexsawczuk) reported@virginmedia Engineer coming tomorrow morning. 4 days with 200mb internet at about 10-20mb, and even slower from some hosts (60kbps). I use this connection for work and had to work several hours extra due to these issues.
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Keith Pates (@KeithCP2) reported@virginmedia You should have a working email address and postal address I will be contacting Citizens Advice, Trading Standards, and Ofcom regarding unable to contact except through Twitter, as a Business you should look after your Customers and with you since 1999 a long term Customer
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✨chelle✨ (@chelleisgolden) reported@virginmedia It’s never intentional, but I think anyone would be upset given how poorly this situation has been handled. Especially when this is the third time this morning alone the call got disconnected. I will be filing a complaint, rest assured. Thank you.
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Davinder Singh (@LallyDav) reported@virginmedia Also, as per your advice just checked the online complaint section. There is no category for my issue. How do I raise a request where @virginmedia discontinued a number, now taking time to get that fixed and causing huge amount of frustration? Thanks
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J.W.H.R (@JurajRutsek) reported@virginmedia it’s been four days without broadband. You keep on saying that an engineer is working on the issue in my area. Maybe send another one to get the issue resolved. My LO is missing his pal #peppapig
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Kamran Akram (@KammyAkram) reported@virginmedia Yes my renewal is due 3rd March, but I have had numerous connection/coverage issue and wanted a better deal but feel the staff weren't very accommodating or understanding for a loyal customer of 8yrs, seems like new customers are a priority. Regards Kamran.