Virgin Media Outage Report in Treeton, Rotherham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Treeton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Treeton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Treeton, Rotherham, England
The most recent Virgin Media outage reports came from the following cities: Doncaster, Sheffield, Barnsley, Chesterfield, Rotherham, Mexborough and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
 Doncaster |
Total Blackout | |
| Sheffield |
Internet | |
| Sheffield |
||
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Treeton, England
Latest outage, problems and issue reports in Treeton and nearby locations:
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Ben Brailsford
(@benbrailsford) reported
from
Sheffield, England
@virginmedia on hold for 40 mins so far just to get you to cancel a service I don't even want 🤬
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia No one has informed me of this, I feel I have been misold again very poor. No one mentioned this previously I have been told it was a new promotional that was added, so again alot of tosh. Does anyone know what they are doing at virgin.
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia So you're telling me to be without stable /any Internet for at least 3-5 days and that is okay and acceptable? No. We work from home. You need to fix this.
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Alex
(@alexwhit3head_) reported
from
Sheffield, England
Coincidence that BT & EE has been selling broadband all day in area and now my @virginmedia is down.
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GAMING DRAGON
(@GAMINGDRAGONUK) reported
from
Hoyland Nether, England
@virginmedia I already have and I reported the fault bit it see like you have a service outage in my area
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections
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Louis Romégoux
(@RomegouxLouis) reported
from
Sheffield, England
@virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia any known issues broadband off S65 area pc hard wired no internet . phone connected to WiFi without internet. Re booted router etc my status no known issues
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves
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-BMiller-
(@BMiller36990477) reported
from
Sheffield, England
@virginmedia Sure, office this morning at about 8am. No service and Internet access by 9.30M and popped back late morning and still nothing around 10.45am. So finished my admin at home with my own broadband connection. Didn't call or raise the issue as its a pointless exercise. Cheers
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia How do I open a complaint then, because I’m still stuck on the phone with her and she is refusing to let me make my complaint.
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia Useless you haven't addressed my points. I will go directly to the managing director Lutz Schueler. Really disappointed and I woukd have expected better considering I have been a loyal customer.
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Tom “Harlam” King
(@HarlamTK) reported
from
Wombwell, England
@virginmedia And I can’t raise a complaint on the site without having an account, which I don’t have, so that is a pointless endeavour as well
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jo bell
(@csijo) reported
from
Doncaster, England
@virginmedia - we (YOU) have a PROBLEM!!! Why have I been charged £147 for a contract of £64 even after speaking to someone on 25/09 (when bill was received) who assured me they would escalate the issue and get it resolved?? #unhappycustomer #overcharged #problem
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koko 🌻
(@Koko__Johnson) reported
from
Sheffield, England
Virgin Media have the worst customer service in the world
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Claire 💙
(@ClaireWinslade) reported
from
Sheffield, England
Moved to @virginmedia on Monday and router didn’t come. Then when it came Wednesday the internet wouldn’t connect. After 7 phone calls and an engineer called out it’s still not working 😡 and it seems if you are on hold for too long they just cut you off. So frustrating
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia Thanks for absolutely no help what so ever. Please fix your issues
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia Third time it's been down today now. Yes completely down, we have no Internet at all. What other services do you mean? We only have broadband with you. Yes, I've booked but not until next week, we CAN NOT have this service for 3-5 days before someone comes out?!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Geoff
(@gbtitan1) reported
@virginmedia Still nobody has come back to me. I am even contemplating going to the police and pursuing a wilful criminal damage prosecution against the engineer as it looks as if Virgins negligence in trying to resolve this matter is obvious.
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colin forbes
(@Lee_Dsu) reported
from
Chester, England
@virginmedia Last night. Told they would text me a service link which will keep me up to date. Haven't recieved this text. Said they had no idea when the fault will be repaired.
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Flip0207
(@Flip02071) reported
@virginmedia So, do I have to pay another £5 per month for a second booster, and another £5 a month after that for a third booster? If so, does it not beg the question of why your wireless router can't project its signal around an average sized house?
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Nanjiba
(@NanjibaM) reported
@virginmedia Yes I'm pretty sure they are. The light hasn't turned white since we set it up & not fast Is there a number I should call about this? I also need to cancel my virgin tv box because the white box is in a bedroom and we want to have the tv downstairs so can't connect it to the hub.
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Thatch 🏴🇬🇧❤💥💦🍆🍆💣🐍 #GBNews
(@WorldThatchplay) reported
@viramorr @virginmedia Worst company ever for customer service. They were unbelievably quick to get me to sign up to a package, now it's inevitably gone wrong they are nowhere to be seen. Absolutely ABYSMAL.
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Rob Buckley
(@buckko7) reported
@virginmedia Thanks for coming back, I understand that they can expire, I have called the 150 number several times but never get through to anyone, tried the web chat but don’t get anywhere.Can you tell me how much notice I need to give you to cancel as I can’t afford the additional £18.00.
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Geraint Thomas
(@pastiepower) reported
@virginmedia Congratulations. Having not dealt with a Bill complaint for over 2 months you’ve now cut off my 81 year old mother and left her with no means to communicate by telephone, internet and without tv. Impossible to get through to on customer service number. Disgusted.
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paulo
(@paulmcclements1) reported
@virginmedia Hi, I have raised a complaint with Virgin Media and reconfirmed that I wished all my services to be cancelled.
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Thatch 🏴🇬🇧❤💥💦🍆🍆💣🐍 #GBNews
(@WorldThatchplay) reported
@virginmedia DO NOT USE VIRGIN MEDIA!!! WORST COMPANY FOR BROADBAND EVER!
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Ed
(@OnFootJesmond) reported
@virginmedia So, I submitted a complaint that I couldn't get my issue resolved by calling you. I finally received a message back, saying that to resolve the issue, I needed to call you. Really, this is Kafka-esque. If I could *just* email you with what needs doing this would be easy!