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Virgin Media

Virgin Media Outage Report in Sharnbrook, Bedford, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Sharnbrook, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sharnbrook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Virgin Media

Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Sharnbrook, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Wellingborough, Kettering, Biggleswade, and Rushden.

CityProblem TypeReport Time
Bedford Wi-fi 6 days ago
Wellingborough Phone 9 days ago
Bedford E-mail 10 days ago
Wellingborough Internet 13 days ago
Bedford Internet 14 days ago
Bedford Internet 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sharnbrook, England

Latest outage, problems and issue reports in Sharnbrook and nearby locations:

  • Jagercraig
    Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?

  • Bdayboom
    Benji (@Bdayboom) reported from Finedon, England

    @virginmedia Thanks for the response but can't see any reference to subtitles not working.?

  • Gturv
    GTT (@Gturv) reported from Bedford, England

    In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual

  • TylerQ2001
    Tyler Quantrill (@TylerQ2001) reported from Rushden, England

    @virginmedia broadband down? Woke up with it connected but not working at all?

  • Just_Woodbridge
    Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia Yes I’ve done the factory reset and still having issues. Sky boxes need to be reconnected to wifi every day and I’ve checked it all out with Sky and it’s not a Sky problem. It’s a Virgin wifi issue.

  • kerryrose34
    Kerry-jane Rose (@kerryrose34) reported from Eaton Socon, England

    @virginmedia need help as got broadband after engineer visit and no one wants to know 😡

  • Bdayboom
    Benji (@Bdayboom) reported from Finedon, England

    @channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops

  • Roy_Long
    Roy Long (@Roy_Long) reported from Clapham, England

    @SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.

  • _xshanmt8
    _xshanmt8 (@_xshanmt8) reported from Bedford, England

    @virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .

  • TeaforKarin
    Karin & Stanley ☕🍰😷♒ (@TeaforKarin) reported from Rushden, England

    @virginmedia please can someone help me. My virgin box is telling me I am not authorised to watch BBC2 😠 Why? Had some general works in the area yesterday 19/4 please can someone please rectify this immediately. Thanks

  • Tech_Analyst_UK
    Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    @virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?

  • Jagercraig
    Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?

  • kerryrose34
    Kerry-jane Rose (@kerryrose34) reported from Eaton Socon, England

    Damn bloody broadband is useless virgin media arghhhh

  • amyhughesphoto
    amy hughes 📸 (@amyhughesphoto) reported from Raunds, England

    @virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.

  • TylerQ2001
    Tyler Quantrill (@TylerQ2001) reported from Rushden, England

    @virginmedia No known issues in the area, and then the services test doesn’t work either? 😕

  • Tech_Analyst_UK
    Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail

  • _xshanmt8
    _xshanmt8 (@_xshanmt8) reported from Bedford, England

    @JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬

  • Jagercraig
    Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected

  • Just_Woodbridge
    Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia having major issues with my broadband.

  • NPaladina
    Nancy Paladina (@NPaladina) reported from Bedford, England

    @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • few1971
    ⚫️⚪️⚫️Frank Williamson⚫️⚪️⚫️ (@few1971) reported

    @virginmedia can someone please help me

  • few1971
    ⚫️⚪️⚫️Frank Williamson⚫️⚪️⚫️ (@few1971) reported

    @virginmedia morning I rang up at 8am this morning and was informed that you are super busy, who knew so many people wanted to leave VM, anyway 20 minutes in and I have spoken with someone and am now being transferred to someone else, all I want to do is cancel my contract

  • comicbookguy_UK
    Mr Comic Book (@comicbookguy_UK) reported

    @ScottishSun why havent you mentioned the constant @virginmedia outages EVERY night at midnight this week? Subscribers up & down the nation losing all internet including the VM website going down yet Virgin refuse to acknowledge it! We're fed up with this!!

  • Beat_AMR_Bugs
    Dr Vicky Enne 🇪🇺 (@Beat_AMR_Bugs) reported

    @virginmedia last month I suddenly lost access to Netflix and despite many calls to customer services no one was able to restore it. I eventually cancelled and was promised a refund for the month of May on my next bill. However I have t received it. Can you please help ?

  • ItsJxdez
    Jxdez (Look Pinned) (@ItsJxdez) reported

    .@virginmedia please fix your internet.

  • Godwin9Jon
    Jon Godwin (@Godwin9Jon) reported

    @virginmedia It asks me to pay for it. I have spoken to your staff dozens of times and VM don’t have the competence to sort it out. Look at the VM forum, there are LOTS of people with the same issue. Useless, why am I paying for something you are unable to provide?

  • neilfinlayson
    Neil Finlayson (@neilfinlayson) reported from Edinburgh, Scotland

    @virginmedia we’re very displeased with your Internet speed. Up and down like a yoyo. CityFibre next stop

  • appccessible
    Kevin (@appccessible) reported

    @virginmedia Already done. It doesn't fix it. So on the previous question. Are you using @Oracle because @VodafoneUK do and they know all about this issue when customers leave and then return a few years later using the same email address.

  • OldSkoolSandhu
    Harj Sandhu (@OldSkoolSandhu) reported

    @virginmedia Hi there however your customer services agents and the reply confirms what I have said, this has been a joke for now 6 months. Can you escalate our complaint to the deadlock team. I will raise this to ofcom you have clearly broke the sales of good act and not attempted any offers

  • ResRules
    Res Rules (@ResRules) reported

    But can you call @virginmedia and help them out? Na! Rang 3 times to advise blockage cleared. Pre install team seem to have no path to construction team. Now street works is showing the road to be dug up next week even though it’s not needed. Delaying my install. #shambles