Virgin Media Outage Report in Sharnbrook, Bedford, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sharnbrook, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sharnbrook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Sharnbrook, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Wellingborough, Kettering, Biggleswade, and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 2 days ago |
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Phone | 5 days ago |
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6 days ago | |
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Internet | 8 days ago |
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Internet | 10 days ago |
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Internet | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sharnbrook, England
Latest outage, problems and issue reports in Sharnbrook and nearby locations:
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james (@savagej84) reported from Rushden, EnglandGive up with @virginmedia phone uo yesterday to pay after getting disconnected,they phone back 20:10 to take payment and say service be back on in 24 hours Cos of the corona .phone back at 6:30pm today to say still not back on and they argue payment wasn’t made even thou money
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Mick Rooksby 🔰🎯🎯 🔰 (@MickRooksby) reported from Rushden, England@virginmedia Fed up of being ignored in tweets and text service and even when we spend hours a day ringing just to get cut off!! We will stop paying if this carries on !!!
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Antony Styles (@AntonyStyles5) reported from Bedford, England@virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone
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Colin Bower (@bowercolin) reported from Eaton Socon, England@virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.
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TRENTTT🤩 (@Aqeeb97) reported from Bedford, EnglandJust about to complete an important work task and Virgin Media goes down🙃
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Elaine Freeman (@ElaineFTans) reported from Saint Neots, England@SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS
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emmylou14 (@eldonnell7319) reported from Bedford, England@virginmedia 7hours on a phone call to get 1 engineer to visit is beyond a joke your call centre have issues with not taking any notes or saying anything that is not on a script
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Richard Fisher (@RichardPFisher) reported from Wellingborough, England.@vmbusiness another outage in the middle of the day, only another 3 hours to wait while they fix the fault already be an hour🤬😡
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emmylou14 (@eldonnell7319) reported from Bedford, England@virginmedia still waiting for a call or response to my issue
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Chris Davis (@spurs6720) reported from Wellingborough, England@virginmedia Service is fine , pissed off they took £132 this week though when obviously no sport to view
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Chris Walker (@chris87uk) reported from Wootton, England@virginmedia neighbours and myself are having problems with our tv and internet but your web test and web status says nothing wrong . MK43 9BS area . Tv channels and internet intermittent
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Clare grennan (@Clare55A) reported from Bedford, England@Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years
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james nightingale (@nightingalerb) reported from Irchester, England@virginmedia Can’t even open the outages page... (using mobile network)
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Petethepert. (@petethepert43) reported from Rushden, England@skoney_girl @virginmedia Our picture does that a lot too. Virgin dont seem bothered to fix it!!
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Garry Solomon (@gsolomonphoto) reported from Rushden, England@virginmedia on a 200mbps download package and I’m averaging 9mbps this morning! I understand there might be heavier traffic at the moment, but we can’t do any work from home with such poor service!! #stayconnected I would if I could!!
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Mick Rooksby 🔰🎯🎯 🔰 (@MickRooksby) reported from Rushden, England@virginmedia my wife @sj_rooksby has been ringing u this morning first time for 30+ mins and someone hung up and then again for 56mins before being hung up on again she only wants to add cinema and Disney plus one well and truly pissed off customer
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Edward Bro (@EdMcDougall99) reported from Bedford, EnglandVirgin media mobile data being very bad today
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Simone Perrin (@simoneperrin123) reported from Wellingborough, England@VirginMediaCorp what does it take to speak to someone at Virgin media. Your customer service is absolutely appalling. I am having issues with my broadband and I can't speak to noone to rectify the issue. Waiting an hour to get through to someone. Disgusting
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Ron Sydenham (@RonSydenham) reported from Raunds, England@virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Aoife Ezeanolue (@AEzeanolue) reported@virginmedia hi how do I get in contact with your customer service to make a serious complaint?
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110218 (@110218_fle4gle) reported@virginmedia The complaint was raised 21st July. You asked me to respond but nowhere on your "my account" section are you able to do that. Callback required as I said initially, I have called and failed to reach a target, bit like virgin and cust service basics!!!!! Missed every time!!!!
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Fiona Baker (@Haffertee) reported@virginmedia why did you not email or tweet to say it’s down ? Lies lies lies and more kies
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Aoife Ezeanolue (@AEzeanolue) reported@virginmedia One of your employees scratched my car and drove off which was caught on dash cam. I want to make a complaint
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Rugby187 Gaming 🏴🇺🇦 (@Rugby187_Gaming) reported@virginmedia Not really... I've already spent 13+ hours on the phone to Customer Service & other departments over past 2 weeks, raised 2 written complaints & just explained it again here. If the latest team looking into it haven't fixed it by tomorrow, I'm just switching provider. Thanks tho
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Fiona Baker (@Haffertee) reportedIf you want to speak to someone who actually listens and deals with a complaint instead of giving absolute bollocks over every channel imaginable at @virginmedia call and speak to Tarannum . She knows what customer service is and should be promoted
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Jo (@Josieanna1984) reportedAfter 50mins on hold, and the lady not being able to help and hanging up on me. Can someone explain the 40% increase in my broadband bill please? @virginmedia
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Kenneth Hennessy (@hennessy2005) reported@virginmedia I called Virgin to check what is happening and they said it was rescheduled for the 25th of August. They call dropped and 2 calls later they gave me another date for 5th of September. Unfortunately as this issue has been ongoing since the 15th of July I have lost all faith
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Georgia Graham (@georgiag1991) reported@virginmedia I should be guarantees some speed when I’m paying for a service, it’s basically like burning money every month
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Fiona Baker (@Haffertee) reported@110218_fle4gle @virginmedia Don’t hold your breathe . After six days of nonsense and lies . I’ve had the issue sorted in half an hour by Tarannum in there call centre . Ask to speak to her . The social media team are a pack of liars and set up non existent web chats (not just today )