Virgin Media outages and service status in Sharnbrook, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Sharnbrook, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 1, 10:33 AM GMT+1.
- Internet (50%)
- Wi-fi (25%)
- E-mail (13%)
- TV (13%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sharnbrook, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sharnbrook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 1: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sharnbrook, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Kettering, Wellingborough, and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford
|
Internet | 5 hours ago |
|
Bedford
|
Internet | 4 days ago |
|
Bedford
|
Internet | 5 days ago |
|
Kettering
|
Wi-fi | 9 days ago |
|
Bedford
|
10 days ago | |
|
Bedford
|
Wi-fi | 12 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sharnbrook, England
Latest outage, problems and issue reports in Sharnbrook and nearby locations:
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Garry Solomon Photography (@gsolomonphoto) reported from Rushden, England@virginmedia My broadband fluctuates, but even when I’m getting above 200mbps WiFi , my Ethernet to the back of the house is 5-10mbps. I’ve done all your tests, but read lots of comments that this is due to the virgin hub. Can you find a solution so I can work from home please!
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Privatenugget (@Privatenugget2) reported from Irthlingborough, England@tiff_tv @TalkTalk That's not bad tbh i have rung virgin media been on the hold for over an hour then they just cut me off🙄🙄🙄
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Kerry-jane Rose (@kerryrose34) reported from Eaton Socon, EnglandDamn bloody broadband is useless virgin media arghhhh
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Kerry-jane Rose (@kerryrose34) reported from Eaton Socon, England@virginmedia need help as got broadband after engineer visit and no one wants to know 😡
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Tyler Quantrill (@TylerQ2001) reported from Rushden, England@virginmedia broadband down? Woke up with it connected but not working at all?
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Richard Fisher (@RichardPFisher) reported from Wellingborough, England.@vmbusiness another outage in the middle of the day, only another 3 hours to wait while they fix the fault already be an hour🤬😡
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Simone Perrin (@simoneperrin123) reported from Wellingborough, England@VirginMediaCorp what does it take to speak to someone at Virgin media. Your customer service is absolutely appalling. I am having issues with my broadband and I can't speak to noone to rectify the issue. Waiting an hour to get through to someone. Disgusting
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Justine (@Just_Woodbridge) reported from Wellingborough, England@virginmedia can you please confirm that you ask for debit card details to look in to account problems/problems with broadband?
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Justine (@Just_Woodbridge) reported from Wellingborough, England@virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.
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Clare grennan (@Clare55A) reported from Bedford, England@Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years
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Kate/Lin (@GypsyEilid) reported from Irthlingborough, England@virginmedia I still have 0 signal and i have rung the number for the customer services and we tried all the restart and trouble shooting and nothing happened they seemed to agree with me with the idea my SIM has been hacked and are sending a new one out.
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Dion (@dplosky) reported from Irthlingborough, England@virginmedia @paul95584796 Not working still for me AGAIN! 2 full days! And. U have the cheek to text saying tarrifs going up!
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χΔΝĿΔΜ (@xanlam) reported from Wellingborough, England@virginmedia ...Whereas other providers do. .@ThreeUK, for example, lead the way when it comes to roaming. Couple that with not offering existing customers the best deal when it comes to renewing their contract and you’ve just lost a customer.
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Matt Lucas (@MattLucasTweets) reported from Bedford, EnglandHey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call
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Karin & Stanley ☕🍰😷♒ (@TeaforKarin) reported from Rushden, England@virginmedia please can someone help me. My virgin box is telling me I am not authorised to watch BBC2 😠 Why? Had some general works in the area yesterday 19/4 please can someone please rectify this immediately. Thanks
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Richard Sigsworth (@RichSigsworth) reported from Rushden, England@SkyUK Now that’s what you call customer service, well done @SkyUK poor service @virginmedia
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Colin Bower (@bowercolin) reported from Eaton Socon, England@virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.
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Benji (@Bdayboom) reported from Finedon, England@channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops
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Stuart Paterson (@Gordonsalive200) reported from Bedford, EnglandAre there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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NJS (@NJS0580) reported@virginmedia Any idea when the broadband issue will be fixed in my area ? Teesside . It’s been slow for a good few weeks . Finally the service status page shows there is an issue ,the estimated fix date keeps changing. My internet is now working intermittently.
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Michael Day (@JustMike2K24) reported@virginmedia My WiFi and overall service has been up and down for over 2 weeks now. I’ve done all of the trouble shooting. I’ve checked the service. I done the old switch off and on. I just need to get somebody to visit and do it as I am unable to wfh because of it.
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ᴚƎ⊥X∀ᙠ Ǝ⅁ᴚOƎ⅁ (@GeorgeHBaxter) reported@virginmedia I’m disgusted that after being a VM customer for 18 straight years, I am being charged double to renew compared to VM new customer offer. DM me to resolve or I’m off to SKY. So disappointing to have to post this.
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Eden Gem (@edengem) reported@virginmedia Help Please! Just been given incorrect advice from 4xoverseas tech support. Initial issue was an error code & “black listed IP server” that stopped desktop emails from working. Any advice as advice now cancelled iPhone email. TIA
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entrustTMF (@entrustTMF) reported@miaKJKJ22 @Gary1165 @virginmedia Yes, agreed, it's usually well known about general outages. Annoying though when they say it's all fixed in your area and the service checker says all OK at you property when it clearly isn't 😬
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G.Scotland 🏴 가일 🇰 K Drama Addict 🥰 (@theamayzingmrsM) reported@virginmedia im a new customer i was lead to belive a engineer would be installing broadband now i have a old telewest socket the cable that I am supposed to plugg in won't fit now where cable is supposed to go has that to be unscrewed ? I have no service or WiFi tia gail
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entrustTMF (@entrustTMF) reported@virginmedia OK, leaving aside the fact it seems pretty poor that I haven't had a reply from the original agent for four days now I'm happy enough to send a repeat of it IF I don't need to faff about going through security yet AGAIN? IF I do-I'll just wait for a reply to the original DMs. OK?
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Asa McGrath (@amcgrath1uk) reportedWell done @virginmedia . No internet or TV all day. Gone from saying it’s a known problem to saying it’s an issue our end. Nope. Bet the engineer who’s coming Wednesday won’t be needed as it’ll be miraculously fixed by then
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Alex MacLeod 🌻 (@AlexMacLeod9) reported@spudbishop666 @virginmedia I was a VM customer for 30 odd years but ditched them recently because of price and customer service. Last price hike took me package to £235 a month. Now with EE at £86 a month for similar TV and broadband package but no landline phone which we didn't use anyway.
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Rusty Spoons (@JustRusty) reported@virginmedia How vile. There is no amount outstanding on my account. It has been paid. The response I got from the credit file amendments team was to contact the credit file amendments team. So I'll just go to CISAS. You're even horrible on social media. No wonder your trust pilot is so low.