Virgin Media Outage Report in Sharnbrook, Bedford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sharnbrook, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sharnbrook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Sharnbrook, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Wellingborough, Kettering, Biggleswade, and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 6 days ago |
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Phone | 9 days ago |
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10 days ago | |
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Internet | 12 days ago |
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Internet | 14 days ago |
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Internet | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Sharnbrook, England
Latest outage, problems and issue reports in Sharnbrook and nearby locations:
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Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England@virginmedia You’re call centre is not helpful. I’ve spent 2.5 weeks trying to contact you. I am not cancelling the contract - you are- it’s not my fault you don’t provide my new house but you expect me ti@oay £300+ To cancel a contract that I want to keep- you r cancelling. Not me.
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Privatenugget (@Privatenugget2) reported from Irthlingborough, England@tiff_tv @TalkTalk That's not bad tbh i have rung virgin media been on the hold for over an hour then they just cut me off🙄🙄🙄
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Let's get back to normal #KBF (@TMITV19) reported from Bedford, England@virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.
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Justine (@Just_Woodbridge) reported from Wellingborough, England@virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.
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Let's get back to normal #KBF (@TMITV19) reported from Bedford, England@virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.
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Justine (@Just_Woodbridge) reported from Wellingborough, England@virginmedia I thought my issue was resolved yesterday, but today I’ve had an email saying something different. I text the number again, at 11.28am, the bot replied but nothing since then?!
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Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England@virginmedia That is a joke - as I want to take @virginmedia with me - so are you saying I should be choosing a house based on virgin media’s’ service ??? it’s not my fault you don’t service the area.... why am I being penalised ? You are breaking the contract by not providing the service.
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Garry Solomon Photography (@gsolomonphoto) reported from Rushden, England@virginmedia My broadband fluctuates, but even when I’m getting above 200mbps WiFi , my Ethernet to the back of the house is 5-10mbps. I’ve done all your tests, but read lots of comments that this is due to the virgin hub. Can you find a solution so I can work from home please!
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Jay Atkins (@jay_atkins7) reported from Eaton Socon, England@virginmedia trying to book an engineer to come out as my Internet has been down for over a week now and having no luck over the phone as it keeps cutting us off, can you help please.
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Let's get back to normal #KBF (@TMITV19) reported from Bedford, England@virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.
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Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England@virginmedia Could you please highlight exactly what clause you want me to read ? I am a disabled mother of 3 with her daughter needing internet for gcse - which You can’t provide- she needs internet to study. I am NOT cancelling contract - you are - by not providing service that I pay for
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Mark Augustus (@markaugustus99) reported from Wollaston, England@virginmedia Hi John the broad band issue is still there, could not get through on last night. The internet drops out for no reason and I have to power off my router . Did this more than 5 times yesterday. I have factory reset router and still the same issue.
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Garry Solomon Photography (@gsolomonphoto) reported from Rushden, England@virginmedia chat service is down, no one to answer technical calls, a website that sends you round and round in circles! Is it at all possible that someone is still working who can solve my broadband issues before I cancel my direct debit?
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Cazzlar!! (@cazzlar1985) reported from Burton Latimer, England@virginmedia @peterlealfc That link doesn't work!
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Gordon Brown (@KTMGordo) reported from Saint Neots, EnglandOh joy. Christmas Eve and @virginmedia has a fault that apparently won’t be fixed until 4 January. No TV or internet then this Christmas whilst stuck at home on my own 😢 ...although the service status page says ‘good service’ 🤔
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Richard Fisher (@RichardPFisher) reported from Wilby, EnglandYay! @vmbusiness has **** the bed once again, third time in a week. Going to have to put a smart switch on it so I can remote reset the router.
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Trushār Patel (@trushar108) reported from Wellingborough, England@Virgin @virginmedia @richardbranson Dear Virgin Media, unlawful pretending fraudulent callers keep ringing us about a nonsense router signal issue and hacked IP network? Can you please implement preventative measures to protect vulnerable community members living in the UK. Thx
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Justine (@Just_Woodbridge) reported from Wellingborough, England@virginmedia Tried this 3 times today. It will not submit my complaint. Very handy.
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Nick Simons (@NICKJSIMONS) reported from Bedford, England@virginmedia trying to cancel Sky Sports for my mum after my fathers death. Repeatedly On hold for 50 mins each time then you hang up. No facility to do it online!! Any help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brad Terry (@BradBterry) reported@virginmedia Yes, they explained it’s not their problem and have taken £186.08 from me. I’m astonished that @virginmedia treat people in this way. I would have happily kept the service if it could have been provided. Disgusted to say the least.
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Jonathan Milner (@JonMilner94) reported@virginmedia I honestly don't recall unless I forgot to write it down in which case is there a way for me to find this out? I signed up through compare the market that then sent me to the virgin website
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PLWireless (@PlWireless) reported@virginmedia How about you find out which drop off point is wrong in your system and fix it? How about you have a call centre that doesn't require an hour of my time to get through? These 2 alone have cost me more than your 40 quid non return fee. But you won't fix these things will you?
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Delgirls (@DelGir1s) reported@virginmedia Thank you tried that but just chatbots exactly same as your online service just full of robots and telephone Is hours waiting around for then to be disconnected from the queue! Paid for a service I didn’t receive but I bet Virgin be quick enough to contact if I stopped paying!!
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Jody Green (@jody_green76) reported@virginmedia Today I called and someone else couldn’t help and now waiting for my 3rd Callback but no idea when that will be.
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Kevin (@inmonopinion) reported@virginmedia How do you suggest I get resolution to a problem that’s lasted months and does not seem to get anywhere near to resolution. I’ve rang 50 times with no joy..you have my account number if you look you’ll see the myriad of problems, you also have my number, if you care show it!
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Ann.derwin20@gmail.com (@ADerwin20) reportedHi Virginia media, can someone please phone me in relation to a complaint, I've been 2 months trying to resolve, I'm still being charged for a mobi planet premium number scam and cannot get anyone from virgin media to contact me. Thank you
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Triiicki (@Triiicki_) reported@virginmedia No problem! Any chance I could get my internet back on now? :)
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TiKnee Tears (@Ti_Knee) reported@aermachipips @virginmedia I’m still waiting , a month on , to receive ANY help in obtaining a basic service I am paying through the nose for
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Jonathan Milner (@JonMilner94) reported@virginmedia Yes I am and would appreciate this getting sorted as soon as possible. I tried speaking to someone earlier but they asked for my secure password when ringing virgin yet I was never asked to set up a secure code when creating my account so may need to fix that too.