Virgin Media Outage Report in Sharnbrook, Bedford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sharnbrook, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sharnbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sharnbrook, Bedford, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Kettering, Wellingborough, Warrington, Saint Neots, Rushden and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sharnbrook, England
Latest outage, problems and issue reports in Sharnbrook and nearby locations:
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Richard Fisher
(@RichardPFisher) reported
from
Wellingborough, England
Yay @vmbusiness yet another outage. Not impressed at all.
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steve chester
(@stedge27) reported
from
Broughton, England
@scalvini07 @SkyUK No never #virginmedia is shit and we can't get it here. Have been constantly updated with the progress from @SkyUK and are now back online
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Kate/Lin
(@GypsyEilid) reported
from
Irthlingborough, England
@virginmedia I still have 0 signal and i have rung the number for the customer services and we tried all the restart and trouble shooting and nothing happened they seemed to agree with me with the idea my SIM has been hacked and are sending a new one out.
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James Bolger
(@Flyingkermit) reported
from
Bedford, England
@virginmedia my grandad is being charged every month for something we have requested to be cancelled months ago, just tried to cancel again but you are still taking this out, just spent an hour on the phone trying to sort this out but the call has been cut off three times!!
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Kate/Lin
(@GypsyEilid) reported
from
Irthlingborough, England
@virginmedia I was told yesterday in a webchat that the issue is in the area and not with my phone! Apprently in the area I live you are doing enhancements or something which is the cause of the issue!
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Done In
(@stevericetweets) reported
from
Bedford, England
@virginmedia Have to wait 72 hours before getting a call back. 7 weeks so far. Still no resolution
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Richard Sigsworth
(@RichSigsworth) reported
from
Rushden, England
@SkyUK Now that’s what you call customer service, well done @SkyUK poor service @virginmedia
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Wellingborough, England
@virginmedia @angelus1755 Basically like it or lump it. That's customer service for you...
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David Shea
(@akamrshea) reported
from
Bedford, England
@guardian @virginmedia will not honour prices online over the phone. Website won’t let me downgrade and @virginmedia only do this on the phone. £52pm vs £34pm online. I can only downgrade on the phone. Any advice as they don’t have a clue and are holding me to ransom! #help
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Dion
(@dplosky) reported
from
Irthlingborough, England
@virginmedia @paul95584796 Not working still for me AGAIN! 2 full days! And. U have the cheek to text saying tarrifs going up!
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Ollie
(@0lliek1ng) reported
from
Rushden, England
@virginmedia You’re WiFi is shocking. Instagram doesn’t load and is really slow. 📱
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χΔΝĿΔΜ
(@xanlam) reported
from
Wellingborough, England
@virginmedia ...Whereas other providers do. .@ThreeUK, for example, lead the way when it comes to roaming. Couple that with not offering existing customers the best deal when it comes to renewing their contract and you’ve just lost a customer.
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Elizabeth Coombe
(@Lizcoombe) reported
from
Wellingborough, England
@nerans1 @virginmedia They are on auto pilot. My best one last week. Letter from HMRC dated April 15th asking for a payment (which I had already made, employer mess up ) to be paid by 31/1/2019! Cut me off but found way round it...refuse to say what problem is about!
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Ollie
(@0lliek1ng) reported
from
Rushden, England
@virginmedia Still not working.
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Phil Reynolds
(@furnituretester) reported
from
Bedford, England
@virginmedia over 13 mins in waiting for you to answer a call you directed me too as WiFi is not working. Sort it out please this is unacceptable
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Ollie
(@0lliek1ng) reported
from
Rushden, England
@virginmedia You’re WiFi is shocking. Instagram doesn’t load, or is really slow. 📱
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Phil Reynolds
(@furnituretester) reported
from
Bedford, England
@virginmedia worst service ever why is my broadband not working. I expect a refund
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Richard Fisher
(@RichardPFisher) reported
from
Wellingborough, England
@vmbusiness seriously looking to switch to another broadband supplier, your service is getting unreliable.
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Dion
(@dplosky) reported
from
Irthlingborough, England
@virginmedia NN9 5QP is my postcode. No one seems to know why it’s not working
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jamesdgreen
(@jamesdgreen02) reported
from
Bedford, England
@virginmedia hi. Is there any faults known in DN37 0LE ITV on 103 or 113 wont work. All other channels ok. Tried to check service status but that is down at the moment
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Darkes
(@richard_darkes) reported
@virginmedia hi. Been waiting for one of your team to WhatsApp me back since 4.20 pm yesterday. Is this normal. With the prices going up and this sort of service it might be time to move on
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Amy x
(@AmyHeard_) reported
@virginmedia Wifi box not been working for the past half hour?! Followed all connection instructions but still nothing. Can’t remember the last time I had a WFH day where I haven’t had to try and resolve wifi problems 😡😡
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Jack
(@jack0rias) reported
@virginmedia Also, streaming services work fine when using a VPN which indicates this is a Virgin Media issue.
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Maria
(@how1seeit) reported
@StealthComic @virginmedia The T&C change slows them to do this every year with no right to cancel. Terrifying tbh
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The Banter Donnie
(@TheBanterDonnie) reported
@virginmedia are without doubt the shittest providers in the UK! Have been trying to get an install at 2 sites since Nov! Honestly the biggest bunch of amateurs ever! You get better customer service at a lidl self check out till! Cancelled and went with #BT instead! #*****
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Sam M
(@Sam_McK_88) reported
@Haggisman04 @O2 @virginmedia I'm going to guess the fee free cancellation only applies if you cancel the full package - VM and O2 - as VM allow you to leave penalty free but O2 don't. If you are just trying to cancel O2 on its own the usual early termination fees will probs apply
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Ibam
(@imzyii) reported
@virginmedia you have outsourced #southafrica and they are so ride and helpful I've had no service since 12.50am and earliest engineer available is Monday and I am using up lot of data this is poor
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Mark Wright
(@nerdverb) reported
@virginmedia hi. I don't have a major issue, is there anyone who can help me? I have just had an installation but I can't sign in to "My Virgin Media" get a message saying "we're sorry to see you go Now you’ve left us, we’ve closed your account and you can no longer register"
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Ibam
(@imzyii) reported
@virginmedia This is nor good enough You're offering data after the WiFi Is fixed what's the point in that It'd a simpe the router needs replacing And explain why your outsourcing to South Africa where they are rude and it don't make sense you have outsourced there when have power cuts
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John Elah
(@elah_john) reported
@virginmedia But no one to actually save endless hours by actually telling them the problem quickly on the phone and then they get paid to resolve the issue. Your system is designed to make people give up.