Virgin Media Outage Report in Sharnbrook, Bedford, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sharnbrook, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sharnbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sharnbrook, Bedford, England
The most recent Virgin Media outage reports came from the following cities: Wellingborough, Bedford, Kettering, Biggleswade and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Wellingborough |
Phone | |
| Bedford |
||
| Wellingborough |
Internet | |
| Bedford |
Internet | |
| Bedford |
Internet | |
| Kettering |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sharnbrook, England
Latest outage, problems and issue reports in Sharnbrook and nearby locations:
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Benji
(@Bdayboom) reported
from
Finedon, England
@virginmedia Thanks for the response but can't see any reference to subtitles not working.?
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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Trushār Patel
(@trushar108) reported
from
Wellingborough, England
@Virgin @virginmedia @richardbranson Dear Virgin Media, unlawful pretending fraudulent callers keep ringing us about a nonsense router signal issue and hacked IP network? Can you please implement preventative measures to protect vulnerable community members living in the UK. Thx
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Stuart Paterson
(@Gordonsalive200) reported
from
Bedford, England
Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
@virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I thought my issue was resolved yesterday, but today I’ve had an email saying something different. I text the number again, at 11.28am, the bot replied but nothing since then?!
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
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GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
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Privatenugget
(@Privatenugget2) reported
from
Irthlingborough, England
@tiff_tv @TalkTalk That's not bad tbh i have rung virgin media been on the hold for over an hour then they just cut me off🙄🙄🙄
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Cazzlar!!
(@cazzlar1985) reported
from
Burton Latimer, England
@virginmedia @peterlealfc That link doesn't work!
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Su Felce
(@swimmingsu) reported
from
Cardington, England
@virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia Tried this 3 times today. It will not submit my complaint. Very handy.
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Benji
(@Bdayboom) reported
from
Finedon, England
@channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops
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Su Felce
(@swimmingsu) reported
from
Cardington, England
So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.
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Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jonnah
(@TarkusTank) reported
@virginmedia All working fine. Which it was. Only had issues when personalising the hub
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Loulie
(@birdofmanywords) reported
@virginmedia bringing us closer to the things and people we love… by taking my parents’ 45+year old phone number away so nobody can contact them for the last 6 weeks, promising to rectify the problem and provide compensation, not sorting it out AND billing them.
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Veronica
(@Veronic35709033) reported
@virginmedia Anyone waited more than a whole Saturday afternoon trying to get assistance from @virginmedia tried phone & msg service and there’s no one there. Diabolical service!
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Becky Green
(@BecksGreeny) reported
@virginmedia Still having WiFi problems. A status check says there is a TV issue in the area, expected to be solved 17th January 12.00 😕 TV is working, but the broadband isn't.....
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jonnah
(@TarkusTank) reported
@virginmedia The hub doesn’t support WPA2 AES or WPA3
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andychoo64
(@andychoochoo64) reported
Shocking customer service from you, now a week after the service was orederd and I'm still waiting for it to be activated. Absolute joke!!!! @virginmedia
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Alex Trowers
(@BulkPaint) reported
@virginmedia Again, you don't seem to understand. My phone is right next to the router. It connects to the 2.4Ghz network - although that's patchy. The 5Ghz network is non-existent. It's not about optimising the placement of the router - which has worked just fine where it is for years.
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Veronica
(@Veronic35709033) reported
@virginmedia We are attempting to install a new hub and getting the red light. I believe we need our line re-activated. Tried calling twice & gave up after holding for an hour both times. Tried msg & still no response after 2 hours on the browser. There’s obviously no customer service today!
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ScuttLΞ 🦇🔊
(@chainsandtrains) reported
@virginmedia Yep both connections drop out, I check area service status everytime it happens and shows no issues, and neighbouring VMs stay up. So think an issue with my equipment or wall socket
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G A V 👋😀
(@imgavinwwilson) reported
@virginmedia ALL On-demand services down AGAIN in SR4, it's starting to be off more times than it's on. Possible fix by Monday 17th at 12pm.......rediculous!! 😡😡😡