Virgin Media

Virgin Media Outage Report in Sharnbrook, Bedford, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sharnbrook, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sharnbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sharnbrook, Bedford, England 12/10/2024 22:00

December 10: Problems at Virgin Media

Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sharnbrook, Bedford, England

The most recent Virgin Media outage reports came from the following cities: Kettering, Bedford, Biggleswade and Saint Neots.

Loading map, please wait...
City Problem Type Report Time
United KingdomKettering Wi-fi
United KingdomBedford Phone
United KingdomKettering Internet
United KingdomKettering Total Blackout
United KingdomKettering Total Blackout
United KingdomKettering Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sharnbrook, England

Latest outage, problems and issue reports in Sharnbrook and nearby locations:

  • chris87uk Chris Walker (@chris87uk) reported from Wootton, England

    @virginmedia neighbours and myself are having problems with our tv and internet but your web test and web status says nothing wrong . MK43 9BS area . Tv channels and internet intermittent

  • Carlgooutdoors Carl Harris (@Carlgooutdoors) reported from Bedford, England

    @virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!

  • alanwildthing99 Alan Wildman (@alanwildthing99) reported from Bedford, England

    @virginmedia hi just making sure your tech department would never phone up and not ask for the Bill payer first?? Or you don’t have a 01253 code call place?? Mother in law had 5 calls Saturday!!

  • Gturv GTT* (@Gturv) reported from Bedford, England

    @virginmedia No fault that describes my issue. Tried fault page but led to a dead link.

  • SsiiicckkkNails PrettyInPinkNailbar (@SsiiicckkkNails) reported from Bedford, England

    @virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help

  • WhiteShadowCos George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England

    I'll be glad to leave @virginmedia superfast nothing most of the time! 'Reliable' my a**e only thing thats reliable is that it'll go down every 3 weeks... we must be entitled to leave for free surely with how often this has happened.

  • Gturv GTT* (@Gturv) reported from Bedford, England

    @virginmedia Do you have issues in MK42 area? My internet down, 2nd time in 3 days. Your service status says everything is good, I don't believe that for a minute.

  • gsolomonphoto Garry Solomon (@gsolomonphoto) reported from Rushden, England

    @virginmedia on a 200mbps download package and I’m averaging 9mbps this morning! I understand there might be heavier traffic at the moment, but we can’t do any work from home with such poor service!! #stayconnected I would if I could!!

  • WhiteShadowCos George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England

    @virginmedia I need to lower my broadband speed as im moving and Virgin isnt in the area i'm moving to but my parents need to retain it. I tried calling but call centres are closed and theres no obvious to do it on the app. Any help!

  • alanwildthing99 Alan Wildman (@alanwildthing99) reported from Bedford, England

    @virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!

  • jamesdgreen02 jamesdgreen (@jamesdgreen02) reported from Bedford, England

    @virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2

  • MattLucasTweets Matt Lucas (@MattLucasTweets) reported from Bedford, England

    Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call

  • WhiteShadowCos George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England

    @virginmedia any help. I raised this on the app but not response/its been cleared any help

  • Just_Woodbridge Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia can you please confirm that you ask for debit card details to look in to account problems/problems with broadband?

  • kevinspicer72 Kevin Spicer (@kevinspicer72) reported from Bedford, England

    Just been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.

  • ElaineFTans Elaine Freeman (@ElaineFTans) reported from Saint Neots, England

    @SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS

  • Just_Woodbridge Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia I keep losing our broadband signal, especially in the evenings 😔have tried resetting etc, but no good. Even have your boosters, but still no good. Help, please!

  • AntonyStyles5 Antony Styles (@AntonyStyles5) reported from Bedford, England

    @virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone

  • RustyOldBanger Grumpy garage man ! (@RustyOldBanger) reported from Sandy, England

    @kosind Virgin media area a shower of shite. Customer service means nothing to them unless you are new 😞

  • savagej84 james (@savagej84) reported from Rushden, England

    @virginmedia virgin down,says Ethernet cable unplugged but only 1 which was ever plugged in ya PS4 ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Citytillidie12 Citytillidie (@Citytillidie12) reported

    @GINGER_ROCKET99 @virginmedia Nothing screams “Tory” quite like giving abuse to low paid workers. As the poor lad at virgin can’t say what he wants to in this situation, on his behalf “get a ******* grip you sad ****”

  • leenux_tux Nigel Henderson (@leenux_tux) reported

    @virginmedia Internet down since around 15:00 this afternoon. Currently 19:00. What's going on VM ?

  • OllieGlanvill Ollie Glanvill (@OllieGlanvill) reported

    @simonnread @virginmedia How many times have you required this type of callout for outages as a Virgin customer?

  • aRathbone1968 andrew rathbone (@aRathbone1968) reported

    @virginmedia Thats the problem I was on the phone for an hour n half and I was no wiser what they had planned to fix my issues after I hung up because they just put me on hold and I take it that is what they do if I'm a problem they can't fix

  • chineseaddict Jo Edmunds (@chineseaddict) reported

    @virginmedia It was back on this morning. I’m hoping there will be no more issues. It’s just disappointing as I have always thought of Virgin as the best for broadband but just recently it’s been quite unreliable.

  • HeadleyLeMuir Graham Muirhead (@HeadleyLeMuir) reported

    @virginmedia Having issues with broadband but service status says it’s TV issues 🤦🏼

  • lowis_fitt Lowis Fitt (@lowis_fitt) reported

    @virginmedia have no wifi and checked online and it says there are no issues in my area. Just called your helpline and was told that you are having a system update and they cannot access my account to check for problems and to call back in 3 hours. What should I do??

  • maryhippychick m a r y (@maryhippychick) reported

    @virginmedia again appalling service, WiFi keeps dropping , I'm doing an MA remotely having to hotspot my phone @O2 I will expect to get compensation

  • halfpenny_j Jackie Halfpenny (@halfpenny_j) reported

    @virginmedia My recent experience of speaking with the customer service team left me totally frustrated/disappointed.

  • andrewlwood Andrew Wood (@andrewlwood) reported

    @virginmedia I can’t access that page from my home network when the internet is down, for what should be fairly obvious reasons. If I log in using a hotspot, no broadband errors are reported.