Virgin Media

Virgin Media Outage Report in Sharnbrook, Bedford, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sharnbrook, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sharnbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sharnbrook, Bedford, England 12/12/2025 21:05

December 12: Problems at Virgin Media

Virgin Media is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sharnbrook, Bedford, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Biggleswade, Wellingborough and Kempston.

Loading map, please wait...
City Problem Type Report Time
United KingdomBedford Internet
United KingdomBiggleswade Internet
United KingdomBedford Internet
United KingdomBedford Internet
United KingdomBedford E-mail
United KingdomBedford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sharnbrook, England

Latest outage, problems and issue reports in Sharnbrook and nearby locations:

  • NICKJSIMONS Nick Simons (@NICKJSIMONS) reported from Bedford, England

    @virginmedia trying to cancel Sky Sports for my mum after my fathers death. Repeatedly On hold for 50 mins each time then you hang up. No facility to do it online!! Any help.

  • markaugustus99 Mark Augustus (@markaugustus99) reported from Wollaston, England

    @virginmedia Hi John the broad band issue is still there, could not get through on last night. The internet drops out for no reason and I have to power off my router . Did this more than 5 times yesterday. I have factory reset router and still the same issue.

  • TMITV19 Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.

  • mrsloucampbell Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia You’re call centre is not helpful. I’ve spent 2.5 weeks trying to contact you. I am not cancelling the contract - you are- it’s not my fault you don’t provide my new house but you expect me ti@oay £300+ To cancel a contract that I want to keep- you r cancelling. Not me.

  • mrsloucampbell Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia Could you please highlight exactly what clause you want me to read ? I am a disabled mother of 3 with her daughter needing internet for gcse - which You can’t provide- she needs internet to study. I am NOT cancelling contract - you are - by not providing service that I pay for

  • Just_Woodbridge Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia I thought my issue was resolved yesterday, but today I’ve had an email saying something different. I text the number again, at 11.28am, the bot replied but nothing since then?!

  • cazzlar1985 Cazzlar!! (@cazzlar1985) reported from Burton Latimer, England

    @virginmedia @peterlealfc That link doesn't work!

  • Just_Woodbridge Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.

  • TMITV19 Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.

  • gsolomonphoto Garry Solomon Photography (@gsolomonphoto) reported from Rushden, England

    @virginmedia My broadband fluctuates, but even when I’m getting above 200mbps WiFi , my Ethernet to the back of the house is 5-10mbps. I’ve done all your tests, but read lots of comments that this is due to the virgin hub. Can you find a solution so I can work from home please!

  • gsolomonphoto Garry Solomon Photography (@gsolomonphoto) reported from Rushden, England

    @virginmedia chat service is down, no one to answer technical calls, a website that sends you round and round in circles! Is it at all possible that someone is still working who can solve my broadband issues before I cancel my direct debit?

  • jay_atkins7 Jay Atkins (@jay_atkins7) reported from Eaton Socon, England

    @virginmedia trying to book an engineer to come out as my Internet has been down for over a week now and having no luck over the phone as it keeps cutting us off, can you help please.

  • trushar108 Trushār Patel (@trushar108) reported from Wellingborough, England

    @Virgin @virginmedia @richardbranson Dear Virgin Media, unlawful pretending fraudulent callers keep ringing us about a nonsense router signal issue and hacked IP network? Can you please implement preventative measures to protect vulnerable community members living in the UK. Thx

  • Just_Woodbridge Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia Tried this 3 times today. It will not submit my complaint. Very handy.

  • KTMGordo Gordon Brown (@KTMGordo) reported from Saint Neots, England

    Oh joy. Christmas Eve and @virginmedia has a fault that apparently won’t be fixed until 4 January. No TV or internet then this Christmas whilst stuck at home on my own 😢 ...although the service status page says ‘good service’ 🤔

  • Privatenugget2 Privatenugget (@Privatenugget2) reported from Irthlingborough, England

    @tiff_tv @TalkTalk That's not bad tbh i have rung virgin media been on the hold for over an hour then they just cut me off🙄🙄🙄

  • TMITV19 Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia *poor

  • RichardPFisher Richard Fisher (@RichardPFisher) reported from Wilby, England

    Yay! @vmbusiness has **** the bed once again, third time in a week. Going to have to put a smart switch on it so I can remote reset the router.

  • mrsloucampbell Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia That is a joke - as I want to take @virginmedia with me - so are you saying I should be choosing a house based on virgin media’s’ service ??? it’s not my fault you don’t service the area.... why am I being penalised ? You are breaking the contract by not providing the service.

  • TMITV19 Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JordLeighxx JORDAN-LEIGH 🌻 (@JordLeighxx) reported

    Never in my life have I experienced anything like I do with @virginmedia waiting 2+ months for my WiFi to be switched on from moving house then I'm being told if I'm not willing to wait to cancel my account.. willing to wait for your employees to do their job correctly?! Jokers.

  • RedgemTree Ruby (@RedgemTree) reported

    Just back from holiday @virginmedia needing to catch up with e mails but WiFi not working. Switched on & off again a few times still not working. Based in Newark on Trent. Any ideas?

  • Olly_Dorrie Olly (@Olly_Dorrie) reported

    @virginmedia I've checked service status . Says its OK. Only BBC 2 effected keeps pixalating, all connections are checked and fine

  • courtnxyyx Courtney (@courtnxyyx) reported

    @virginmedia I am wanting to cancel my contract that l ends next month. Can a live chat be arranged please ?

  • coockie87 dnyanesh (@coockie87) reported

    @virginmedia Hello team, I have called, I have called multiple times. I am being passed from one team to other. Technical problems, we will contact you in 48 hours standard reply on phone. Please stop this mental harassment and rip off. CANCEL MY ACCOUNT ASAP. I AM NOT EVEN IN UK FROM YEAR.

  • maxact1 🅼🅰🆇 🆂🅸🅽🅶🅴🆁 (@maxact1) reported

    @virginmedia Been doing that for three weeks. Multiple calls on hold for hours. Terrible service

  • 1stKingWICK3D KingWICK3D (@1stKingWICK3D) reported

    @virginmedia Oh and guess what happened just after replying to you? Your internet stopped working again for the 100th times, only today. Yet, you still don’t do anything for me apart from booking the technician. Horrible customer service!!

  • tbott32 Tina Teasdale (@tbott32) reported

    @virginmedia hello. Can you help please? I’ve bought a new phone today and the SIM card has been left in my old phone. How do I get a replacement asap please?

  • AllisonPascoe4 Allison Pascoe (Laws) (@AllisonPascoe4) reported

    @virginmedia This is what I got told last time and when additional booster/pods were discussed so didn’t help calling you

  • Mrsskies Mrs Skies (@Mrsskies) reported

    Can anyone help.. I’ve upgraded to Eir fibre.. since I did that I cannot get the Tp- Deco to work., they connect for setup and then go red .. they work fine with old virgin media broadband@eir #tpdeco