Virgin Media Outage Report in Sharnbrook, Bedford, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sharnbrook, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sharnbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sharnbrook, Bedford, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Kettering, Biggleswade, Rushden and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
TV | |
| Bedford |
Total Blackout | |
| Kettering |
Internet | |
| Kettering |
TV | |
| Bedford |
Wi-fi | |
| Biggleswade |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sharnbrook, England
Latest outage, problems and issue reports in Sharnbrook and nearby locations:
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Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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amy hughes 📸
(@amyhughesphoto) reported
from
Raunds, England
@virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.
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Tyler Quantrill
(@TylerQ2001) reported
from
Rushden, England
@virginmedia No known issues in the area, and then the services test doesn’t work either? 😕
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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Su Felce
(@swimmingsu) reported
from
Cardington, England
@virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia having major issues with my broadband.
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Su Felce
(@swimmingsu) reported
from
Cardington, England
So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
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Stuart Paterson
(@Gordonsalive200) reported
from
Bedford, England
Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
@virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?
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Roy Long
(@Roy_Long) reported
from
Clapham, England
@SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.
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Benji
(@Bdayboom) reported
from
Finedon, England
@channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops
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GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
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Tyler Quantrill
(@TylerQ2001) reported
from
Rushden, England
@virginmedia broadband down? Woke up with it connected but not working at all?
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Karin & Stanley ☕🍰😷♒
(@TeaforKarin) reported
from
Rushden, England
@virginmedia please can someone help me. My virgin box is telling me I am not authorised to watch BBC2 😠 Why? Had some general works in the area yesterday 19/4 please can someone please rectify this immediately. Thanks
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Benji
(@Bdayboom) reported
from
Finedon, England
@virginmedia Thanks for the response but can't see any reference to subtitles not working.?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BeckyMN
(@BexNightingale) reported
@virginmedia So frustrating. Been with you 6 months now. Called customer service they said they sorted the problem and they havent. still cannot sign into any online media despite resetting the password several times. Internet is shocking as well as customer service.
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Ben Mason
(@BenMason232) reported
@virginmedia @virginmedia Don't give me the small print T&Cs nonsense. Just explain to me why you feel it's acceptable to charge me £250 because YOU CANNOT PROVIDE ME YOUR SERVICE. If I was trying to cancel, fair enough. But I'm not. U don't offer the service where I'm moving.
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Oliver Minett
(@MinettOliver) reported
@virginmedia @virginmedia I've had a look and a lot of people have reported similar issues. Please can ours now just be rectified and us compensated, or I will be forced to terminate the contact early.
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SMITHYLFC
(@PeterSm44241493) reported
@ethers1967 @virginmedia My partner's email has been lost too she's been on the phone hours yesterday an today no help at all, her emails are for work too so she is desperate to try get it sorted asap, @virginmedia awful customer service
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Lady Dave
(@LadyDaveO) reported
@virginmedia 40 mins on the phone to find out I can either stay with rubbish #VirginMedia, and not get the service for which I pay or I can pay £240 to end my contract. #VirginMedia is rubbish
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Sy
(@Sy09856152) reported
@virginmedia Hi. Could someone get in touch please. I'm having issues logging in to my virgin media account despite the fact that I know for 100% certain that the account name and password are correct. Thanks
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Lady Dave
(@LadyDaveO) reported
@virginmedia Apparently the compensation is only applied with a total loss of service whereas mine is intermittent, turning on and off every few seconds. So while unusable for me, it provides #VirginMedia a great loop hole
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Phil Worrell #Re365 Regarding365.com
(@Worrelpa) reported
@sebmatthews @virginmedia @SkySports Always had trouble cancelling services in the UK. Unless you give them 6 months notice and chase weekly. Not to say we haven't had our issues here too.
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Dudley
(@dj_pennell) reported
@virginmedia No. It’s useless. Our whole street is down, and we have all been reporting and phoning. Your website bears no resemblance to our scenario which includes not being able to work from home.
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jules66
(@juleslenon) reported
@virginmedia Yes we know that it is not showing any problems in the area - we have had those phone conversations over the last 3 days. However there are problems as all houses supplied by virgin do not have broadband. You need to send out engineers today!!!