Virgin Media Outage Report in Sharnbrook, Bedford, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sharnbrook, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sharnbrook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 1: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Sharnbrook, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Wellingborough, Kettering, Biggleswade, and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 1 day ago |
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Phone | 4 days ago |
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5 days ago | |
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Internet | 8 days ago |
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Internet | 9 days ago |
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Internet | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sharnbrook, England
Latest outage, problems and issue reports in Sharnbrook and nearby locations:
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George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England@virginmedia I need to lower my broadband speed as im moving and Virgin isnt in the area i'm moving to but my parents need to retain it. I tried calling but call centres are closed and theres no obvious to do it on the app. Any help!
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Clare grennan (@Clare55A) reported from Bedford, England@Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years
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Colin Bower (@bowercolin) reported from Eaton Socon, England@virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.
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james (@savagej84) reported from Rushden, England@virginmedia virgin down,says Ethernet cable unplugged but only 1 which was ever plugged in ya PS4 ?
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james (@savagej84) reported from Rushden, EnglandGive up with @virginmedia phone uo yesterday to pay after getting disconnected,they phone back 20:10 to take payment and say service be back on in 24 hours Cos of the corona .phone back at 6:30pm today to say still not back on and they argue payment wasn’t made even thou money
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TRENTTT🤩 (@Aqeeb97) reported from Bedford, EnglandJust about to complete an important work task and Virgin Media goes down🙃
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PrettyInPinkNailbar (@SsiiicckkkNails) reported from Bedford, England@virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help
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Edward Bro (@EdMcDougall99) reported from Bedford, EnglandVirgin media mobile data being very bad today
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Chris Davis (@spurs6720) reported from Wellingborough, England@virginmedia Service is fine , pissed off they took £132 this week though when obviously no sport to view
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Matt Lucas (@MattLucasTweets) reported from Bedford, EnglandHey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call
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Simone Perrin (@simoneperrin123) reported from Wellingborough, England@VirginMediaCorp what does it take to speak to someone at Virgin media. Your customer service is absolutely appalling. I am having issues with my broadband and I can't speak to noone to rectify the issue. Waiting an hour to get through to someone. Disgusting
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Garry Solomon (@gsolomonphoto) reported from Rushden, England@virginmedia on a 200mbps download package and I’m averaging 9mbps this morning! I understand there might be heavier traffic at the moment, but we can’t do any work from home with such poor service!! #stayconnected I would if I could!!
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Mick Rooksby 🔰🎯🎯 🔰 (@MickRooksby) reported from Rushden, England@virginmedia my wife @sj_rooksby has been ringing u this morning first time for 30+ mins and someone hung up and then again for 56mins before being hung up on again she only wants to add cinema and Disney plus one well and truly pissed off customer
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Mick Rooksby 🔰🎯🎯 🔰 (@MickRooksby) reported from Rushden, England@virginmedia Fed up of being ignored in tweets and text service and even when we spend hours a day ringing just to get cut off!! We will stop paying if this carries on !!!
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james nightingale (@nightingalerb) reported from Irchester, England@virginmedia Can’t even open the outages page... (using mobile network)
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Chris Walker (@chris87uk) reported from Wootton, England@virginmedia neighbours and myself are having problems with our tv and internet but your web test and web status says nothing wrong . MK43 9BS area . Tv channels and internet intermittent
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Antony Styles (@AntonyStyles5) reported from Bedford, England@virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone
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Carl Harris (@Carlgooutdoors) reported from Bedford, England@virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!
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Elaine Freeman (@ElaineFTans) reported from Saint Neots, England@SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS
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George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, EnglandI'll be glad to leave @virginmedia superfast nothing most of the time! 'Reliable' my a**e only thing thats reliable is that it'll go down every 3 weeks... we must be entitled to leave for free surely with how often this has happened.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kieron Brittle (@kieronbrittle) reported@OliverDemariTV @virginmedia Just ring them to come & fix it?
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Stretch Green (@stretch0891) reported@virginmedia But they won't even give me a working hub of the model I already have, I did all the online stuff and it said there's nothing wrong with my service, but I have no WiFi I just want the service I'm paying for to work
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steven blake (@the_blakestar) reported@virginmedia having had my installation last Friday and already having problems utilising my streaming box as it won’t allow me to add sky sports (this has been raised with cx support to no avail),could you possibly try and sort it as it would be great to watch the game tonight🙏🏻
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Steve Haigh (@Haigh_eLearning) reported@virginmedia Hi John Basically I go a TV bundle that included omph mobile. I paid £19 a month for extra data whilst I needed and then I cancelled this additional data over a year ago, but it looks like it has never been cancelled so I have continued to pay it.
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Anit Shah (@AnitShah8) reported@virginmedia I dont have money to go by taxi and once I call to costumer service they didnt give me any information and not registering my complain and I am not satisfied by his replying
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Andrew (@AndyHoney1979) reported@virginmedia So the track that was broken supplies all 12 houses on our cul de sac that has now been fixed…but because of the issues we have had previously our house has a marker on it. If I put any other house number in on your website it allows you to place an order.
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𝖆𝖎𝖒𝖟 (@_aimz) reported@virginmedia No my bill will still be due this month, but you cancel any direct debit I set up because you’re claiming I owe you last months bill which I do not, it’s been paid and as you can see is £0.00, my £54 for this month however is due soon but you won’t let me set it up
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Francesca Richards (@cescarichards) reported@virginmedia That is, I changed the date once before the first delivery date because it wasn’t convenient. And then the 18th was the convenient date but there’s clearly a problem apart from delivery date
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quit (@TheRealScavenge) reportedNever again with virgin media
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Jayshree tailor (@Jayshreetailor1) reported@virginmedia absolute disgrace of a service poor connection terrible customer service and over charged. Can’t wait for contract to be over. Constant broadband issues. Never resolved or helpful.