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Virgin Media

Virgin Media outages and service status in Sharnbrook, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Sharnbrook, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 14, 6:43 PM GMT+1.
  • 52% TV (52%)
  • 27% Internet (27%)
  • 12% Wi-fi (12%)
  • 6% E-mail (6%)
  • 3% Phone (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sharnbrook, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sharnbrook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at Virgin Media

Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sharnbrook, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Kettering, Olney, and Wellingborough.

CityProblem TypeReport Time
Bedford Internet 5 days ago
Kettering TV 5 days ago
Bedford TV 5 days ago
Bedford TV 5 days ago

Nearby cities with recent reports

Bedford

13 recent signals

5 days ago
Kettering

6 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sharnbrook, England

Latest outage, problems and issue reports in Sharnbrook and nearby locations:

  • markaugustus99
    Mark Augustus (@markaugustus99) reported from Wollaston, England

    @virginmedia Hi John the broad band issue is still there, could not get through on last night. The internet drops out for no reason and I have to power off my router . Did this more than 5 times yesterday. I have factory reset router and still the same issue.

  • RichardPFisher
    Richard Fisher (@RichardPFisher) reported from Wellingborough, England

    .@vmbusiness another outage in the middle of the day, only another 3 hours to wait while they fix the fault already be an hour🤬😡

  • ElaineFTans
    Elaine Freeman (@ElaineFTans) reported from Saint Neots, England

    @SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS

  • simoneperrin123
    Simone Perrin (@simoneperrin123) reported from Wellingborough, England

    @VirginMediaCorp what does it take to speak to someone at Virgin media. Your customer service is absolutely appalling. I am having issues with my broadband and I can't speak to noone to rectify the issue. Waiting an hour to get through to someone. Disgusting

  • Just_Woodbridge
    Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.

  • TeaforKarin
    Karin & Stanley ☕🍰😷♒ (@TeaforKarin) reported from Rushden, England

    @virginmedia please can someone help me. My virgin box is telling me I am not authorised to watch BBC2 😠 Why? Had some general works in the area yesterday 19/4 please can someone please rectify this immediately. Thanks

  • Just_Woodbridge
    Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia can you please confirm that you ask for debit card details to look in to account problems/problems with broadband?

  • swimmingsu
    Su Felce (@swimmingsu) reported from Cardington, England

    So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice

  • bowercolin
    Colin Bower (@bowercolin) reported from Eaton Socon, England

    @virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.

  • alanwildthing99
    Alan Wildman (@alanwildthing99) reported from Bedford, England

    @virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!

  • jay_atkins7
    Jay Atkins (@jay_atkins7) reported from Eaton Socon, England

    @virginmedia trying to book an engineer to come out as my Internet has been down for over a week now and having no luck over the phone as it keeps cutting us off, can you help please.

  • Roy_Long
    Roy Long (@Roy_Long) reported from Clapham, England

    @SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.

  • jamesdgreen02
    jamesdgreen (@jamesdgreen02) reported from Bedford, England

    @virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2

  • markaugustus99
    Mark Augustus (@markaugustus99) reported from Burton Latimer, England

    @virginmedia I have been having broadband issues for over a month. I have been on hold to the call centre for over 45 minutes now trying to get help. Is that normal waiting time?

  • kerryrose34
    Kerry-jane Rose (@kerryrose34) reported from Eaton Socon, England

    Damn bloody broadband is useless virgin media arghhhh

  • Gordonsalive200
    Stuart Paterson (@Gordonsalive200) reported from Bedford, England

    Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?

  • Privatenugget2
    Privatenugget (@Privatenugget2) reported from Irthlingborough, England

    @tiff_tv @TalkTalk That's not bad tbh i have rung virgin media been on the hold for over an hour then they just cut me off🙄🙄🙄

  • eldonnell7319
    emmylou14 (@eldonnell7319) reported from Bedford, England

    @virginmedia I had an error code on my box so you delivered a new one with no new remote , I activated the box followed the instructions and it will not complete the set up so no services can be used on that box called for tech help which he wasn’t able to resolve . No engineer still

  • Jagercraig
    Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?

  • mrsloucampbell
    Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia You’re call centre is not helpful. I’ve spent 2.5 weeks trying to contact you. I am not cancelling the contract - you are- it’s not my fault you don’t provide my new house but you expect me ti@oay £300+ To cancel a contract that I want to keep- you r cancelling. Not me.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MarcusMarianoo
    Marcus (@MarcusMarianoo) reported

    @virginmedia internet issues for 2 weeks now and still no update, very inconsistent when checking service status too, it goes from intermittent to everything ok every few times I check it?

  • KevinMoss136938
    Kevin Moss (@KevinMoss136938) reported

    @virginmedia Cannyou tell me when the outage in the PR2 area will be fixed Tv on but no internet connection

  • PJClarkson
    Philip Clarkson (@PJClarkson) reported

    @Benleo @virginmedia I’ve had this same issue!! I couldn’t understand any of the customer services advisers.

  • Mikefromtheuk
    Mike (@Mikefromtheuk) reported

    @Benleo @virginmedia They are truly terrible. If you simply want an internet connection and you don't have any problems, you might be okay, but as soon as anything goes wrong you hit their awful customer service. I had intermittent problems and it took months to get resolved, I then went to Sky asap.

  • concern58583359
    concerned (@concern58583359) reported

    @Benleo @headofgrey I will see your Virgin media and raise you @BritishGas their customer service is absolutely appalling. Shockingly bad, awful!

  • g_hannam
    Graham (@g_hannam) reported

    @virginmedia How am I supposed to contact you? You don't answer the telephone, the link to live chat doesn't work and there's no email address. I need to discuss a recent communication from you

  • AndrewPittman2
    Andrew Pittman (@AndrewPittman2) reported

    Ok @virginmedia, I’ve had enough. We’ve been without our TV for 6 days following the outage last week. We have been given several promises for dates that the issue will be fixed - hasn’t happened. I was promised an update by phone this morning - hasn’t happened. 30 year customer!

  • phibel69
    Phil the-trucker 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@phibel69) reported

    @Benleo @virginmedia Had the same issue with Vodafone and sky. Both companies upsold to me, then they totally let me down when it came to turning connection on. Vodafone was 2 weeks, sky was 4 days. Its not just 1 company. They're all the same. Contacting them is totally disgraceful

  • conning_john
    John Conning (@conning_john) reported

    @Benleo @CallmeRight1 @virginmedia I had heard they have a dreadful reputation for customer service or lack of it…..

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported

    @virginmedia Hi my contract is ending soon can anyone help me get a better price ?