Virgin Media Outage Report in Sharnbrook, Bedford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sharnbrook, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sharnbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Sharnbrook, Bedford, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Warrington, Saint Neots, Kettering, Rushden and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Wi-fi | |
| Bedford |
Internet | |
| Bedford |
Phone | |
| Bedford |
||
| Warrington |
Wi-fi | |
| Saint Neots |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sharnbrook, England
Latest outage, problems and issue reports in Sharnbrook and nearby locations:
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Chris Davis
(@spurs6720) reported
from
Wellingborough, England
@virginmedia Service is fine , pissed off they took £132 this week though when obviously no sport to view
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TRENTTT🤩
(@Aqeeb97) reported
from
Bedford, England
Just about to complete an important work task and Virgin Media goes down🙃
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Garry Solomon
(@gsolomonphoto) reported
from
Rushden, England
@virginmedia on a 200mbps download package and I’m averaging 9mbps this morning! I understand there might be heavier traffic at the moment, but we can’t do any work from home with such poor service!! #stayconnected I would if I could!!
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Edward Bro
(@EdMcDougall99) reported
from
Bedford, England
Virgin media mobile data being very bad today
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Simone Perrin
(@simoneperrin123) reported
from
Wellingborough, England
@VirginMediaCorp what does it take to speak to someone at Virgin media. Your customer service is absolutely appalling. I am having issues with my broadband and I can't speak to noone to rectify the issue. Waiting an hour to get through to someone. Disgusting
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PrettyInPinkNailbar
(@SsiiicckkkNails) reported
from
Bedford, England
@virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help
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Mick Rooksby 🔰🎯🎯 🔰
(@MickRooksby) reported
from
Rushden, England
@virginmedia my wife @sj_rooksby has been ringing u this morning first time for 30+ mins and someone hung up and then again for 56mins before being hung up on again she only wants to add cinema and Disney plus one well and truly pissed off customer
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Mick Rooksby 🔰🎯🎯 🔰
(@MickRooksby) reported
from
Rushden, England
@virginmedia Fed up of being ignored in tweets and text service and even when we spend hours a day ringing just to get cut off!! We will stop paying if this carries on !!!
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Richard Fisher
(@RichardPFisher) reported
from
Wellingborough, England
.@vmbusiness another outage in the middle of the day, only another 3 hours to wait while they fix the fault already be an hour🤬😡
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Petethepert.
(@petethepert43) reported
from
Rushden, England
@skoney_girl @virginmedia Our picture does that a lot too. Virgin dont seem bothered to fix it!!
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Antony Styles
(@AntonyStyles5) reported
from
Bedford, England
@virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone
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Chris Walker
(@chris87uk) reported
from
Wootton, England
@virginmedia neighbours and myself are having problems with our tv and internet but your web test and web status says nothing wrong . MK43 9BS area . Tv channels and internet intermittent
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james nightingale
(@nightingalerb) reported
from
Irchester, England
@virginmedia Can’t even open the outages page... (using mobile network)
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Matt Lucas
(@MattLucasTweets) reported
from
Bedford, England
Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call
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james
(@savagej84) reported
from
Rushden, England
Give up with @virginmedia phone uo yesterday to pay after getting disconnected,they phone back 20:10 to take payment and say service be back on in 24 hours Cos of the corona .phone back at 6:30pm today to say still not back on and they argue payment wasn’t made even thou money
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Colin Bower
(@bowercolin) reported
from
Eaton Socon, England
@virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.
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Elaine Freeman
(@ElaineFTans) reported
from
Saint Neots, England
@SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS
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Clare grennan
(@Clare55A) reported
from
Bedford, England
@Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia 7hours on a phone call to get 1 engineer to visit is beyond a joke your call centre have issues with not taking any notes or saying anything that is not on a script
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Ron Sydenham
(@RonSydenham) reported
from
Raunds, England
@virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BinaryFunction
(@Binaryfunction) reported
@virginmedia Customers having issues when using a VPN over a Virgin connection is not on your script and therefore you have no idea what to advise. I advise you raise this as a P1 incident to your Level 3 engineers immediately please.
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Stanly Thomas
(@tsj06) reported
@virginmedia another day of internet issues working from home. Is it your network or is it my modem? Can i get a new modem?
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Mark Phillips
(@Mark_Phillips66) reported
from
Camden Town, England
@virginmedia Your phone line told me you are working in our area and that signal will be affected until 3pm. Completely unacceptable.
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Alternative Fecks
(@RIDESURFCOFFEE) reported
@virginmedia Can you please tell me where I can log a complaint on your rather unhelpful website please. I do not want to be paying this much for intermittent service.
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philip
(@philip49409275) reported
@virginmedia are you having trouble with the virgin mobile website looking getting a phone with you i get as far as adding to basket and i am getting secured connection failed
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sean leek
(@seanleek) reported
@virginmedia can send an engineer in an emergency to our neighbour as the socket isn’t straight on the wall.... but can’t send one to activate services. There are 2 vans in my street now why do we need to wait until 24th when hardware already in house?
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GIBBO
(@ONLYONEGIBBO) reported
@virginmedia After 2 hours on the phone to @SkyUK they told me they would call me back as it’s an issue with them, you and @OpenreachHelp - they didn’t ring me back
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😾
(@baltrouxa) reported
@virginmedia hi how do i cancel an order???
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Ellie
(@Egssssssss) reported
@virginmedia Internet has gone down several times this week. You keep forcing me to go into the office during a pandemic because you're failing to provide the service I'm paying for. Service status says it won't be fixed until tomorrow. Broke today, broke yesterday and broke the days before.
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Alternative Fecks
(@RIDESURFCOFFEE) reported
@virginmedia Yep tried the steps on your website. Again it's gone down this morning just now. Seems to be around this time each day. This is a fibre connection right into the property. BT copper cable was slower yes but never this inconsistent with connection!