Virgin Media Outage Report in Sharnbrook, Bedford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sharnbrook, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sharnbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sharnbrook, Bedford, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Kettering, Wellingborough, Warrington, Saint Neots, Rushden and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Wi-fi | |
| Kettering |
TV | |
| Bedford |
Internet | |
| Bedford |
Internet | |
| Wellingborough |
Internet | |
| Bedford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sharnbrook, England
Latest outage, problems and issue reports in Sharnbrook and nearby locations:
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia Tried this 3 times today. It will not submit my complaint. Very handy.
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
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Stuart Paterson
(@Gordonsalive200) reported
from
Bedford, England
Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
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Su Felce
(@swimmingsu) reported
from
Cardington, England
So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
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GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
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Trushār Patel
(@trushar108) reported
from
Wellingborough, England
@Virgin @virginmedia @richardbranson Dear Virgin Media, unlawful pretending fraudulent callers keep ringing us about a nonsense router signal issue and hacked IP network? Can you please implement preventative measures to protect vulnerable community members living in the UK. Thx
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Karin & Stanley ☕🍰😷♒
(@TeaforKarin) reported
from
Rushden, England
@virginmedia please can someone help me. My virgin box is telling me I am not authorised to watch BBC2 😠 Why? Had some general works in the area yesterday 19/4 please can someone please rectify this immediately. Thanks
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
@virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?
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Tyler Quantrill
(@TylerQ2001) reported
from
Rushden, England
@virginmedia broadband down? Woke up with it connected but not working at all?
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Benji
(@Bdayboom) reported
from
Finedon, England
@channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops
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Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.
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Su Felce
(@swimmingsu) reported
from
Cardington, England
@virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I thought my issue was resolved yesterday, but today I’ve had an email saying something different. I text the number again, at 11.28am, the bot replied but nothing since then?!
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Benji
(@Bdayboom) reported
from
Finedon, England
@virginmedia Thanks for the response but can't see any reference to subtitles not working.?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SeaSickSmile
(@SeaSickSmile1) reported
@virginmedia What a crock of ****. You don't care about current customers, I was willing to pay the same but with the deal you were offering new customers this was denied to me by your call centre, because your customers don't matter once you have them for over a year.
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Heidi Salmons
(@heidisalmons) reported
@virginmedia No the problem absolutely is not sorted.
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Eleanor #NotMyPM Omnishambles about covers it
(@albaugh_er) reported
@virginmedia Ok but will be checking to see how long exactly it takes to log an issue. Over 24 hrs so far.
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Gill Pawlowski
(@Dilly1875Gill) reported
@virginmedia It is recommending a booster but says they aren't available at the moment. Our issue isn't the signal (some rooms are poor and yes it would be great to improve those rooms) It is the wi fi dropping out completely for hours at a time, quite frequently.
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Naz Mantoo
(@nazmantoo) reported
@virginmedia What? Asking me to pay for not getting a service and pay for an additional service?! I hope you’re aware it’s illegal to ask a customer to pay for something you can’t provide. You should think about what you publicly tell customers
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Rob
(@robdrfc4eva) reported
@virginmedia how busy are the phone lines as im day 3 with the same issue and still not managed to speak to a real person
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Naz Mantoo
(@nazmantoo) reported
@virginmedia You need to look at your replies and how you respond to queries. How do you suppose it gets escalated when after my call yesterday with Virgin from 11am-7pm it didn’t? I’ve been contacting Virgin on those methods and there is no resolution!
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Pwaca
(@PwacaF) reported
@virginmedia you said you would install tv and phone in my home on the 9th, got us to cancel our sky contract and now you say it won’t be installed until the 21st so without TV until then, absolute joke
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LunarLizzy
(@IAmLunarLizzy) reported
@virginmedia Hello you were quick to answer my first inquiry however I am still waiting for an answer as to WHY nobody ever calls me back or resolves my issue when they say they will. Interesting customer service 🤔
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Healey 🤍💛💙🏆
(@Healeybrooks) reported
@virginmedia 1/2 - I have been a customer 1 year and seen a 69% increase in cost, no 25% or 50% but 69% for a slow poor broadband. The rest your tweet says you have supported customers with a range of upgrades and new services at no extra cost, free speed boost or upgrading equipment. Is that