Virgin Media Outage Report in Sharnbrook, Bedford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sharnbrook, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sharnbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 24: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sharnbrook, Bedford, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Bedford, Rushden, Wellingborough, Warrington and Saint Neots.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
Total Blackout | |
| Bedford |
Total Blackout | |
| Bedford |
Internet | |
| Bedford |
Total Blackout | |
| Rushden |
Internet | |
| Kettering |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sharnbrook, England
Latest outage, problems and issue reports in Sharnbrook and nearby locations:
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Antony Styles
(@AntonyStyles5) reported
from
Bedford, England
@virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone
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PrettyInPinkNailbar
(@SsiiicckkkNails) reported
from
Bedford, England
@virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I keep losing our broadband signal, especially in the evenings 😔have tried resetting etc, but no good. Even have your boosters, but still no good. Help, please!
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George 'guy with the coat' Massingham
(@WhiteShadowCos) reported
from
Wellingborough, England
I'll be glad to leave @virginmedia superfast nothing most of the time! 'Reliable' my a**e only thing thats reliable is that it'll go down every 3 weeks... we must be entitled to leave for free surely with how often this has happened.
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Matt Lucas
(@MattLucasTweets) reported
from
Bedford, England
Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call
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GTT*
(@Gturv) reported
from
Bedford, England
@virginmedia No fault that describes my issue. Tried fault page but led to a dead link.
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james
(@savagej84) reported
from
Rushden, England
@virginmedia virgin down,says Ethernet cable unplugged but only 1 which was ever plugged in ya PS4 ?
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Clare grennan
(@Clare55A) reported
from
Bedford, England
@Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years
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Kevin Spicer
(@kevinspicer72) reported
from
Bedford, England
Just been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.
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Chris Walker
(@chris87uk) reported
from
Wootton, England
@virginmedia neighbours and myself are having problems with our tv and internet but your web test and web status says nothing wrong . MK43 9BS area . Tv channels and internet intermittent
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TRENTTT🤩
(@Aqeeb97) reported
from
Bedford, England
Just about to complete an important work task and Virgin Media goes down🙃
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia can you please confirm that you ask for debit card details to look in to account problems/problems with broadband?
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Elaine Freeman
(@ElaineFTans) reported
from
Saint Neots, England
@SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS
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Garry Solomon
(@gsolomonphoto) reported
from
Rushden, England
@virginmedia on a 200mbps download package and I’m averaging 9mbps this morning! I understand there might be heavier traffic at the moment, but we can’t do any work from home with such poor service!! #stayconnected I would if I could!!
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Carl Harris
(@Carlgooutdoors) reported
from
Bedford, England
@virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!
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james nightingale
(@nightingalerb) reported
from
Irchester, England
@virginmedia Can’t even open the outages page... (using mobile network)
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Chris Davis
(@spurs6720) reported
from
Wellingborough, England
@virginmedia Service is fine , pissed off they took £132 this week though when obviously no sport to view
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GTT*
(@Gturv) reported
from
Bedford, England
@virginmedia Do you have issues in MK42 area? My internet down, 2nd time in 3 days. Your service status says everything is good, I don't believe that for a minute.
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George 'guy with the coat' Massingham
(@WhiteShadowCos) reported
from
Wellingborough, England
@virginmedia any help. I raised this on the app but not response/its been cleared any help
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George 'guy with the coat' Massingham
(@WhiteShadowCos) reported
from
Wellingborough, England
@virginmedia I need to lower my broadband speed as im moving and Virgin isnt in the area i'm moving to but my parents need to retain it. I tried calling but call centres are closed and theres no obvious to do it on the app. Any help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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LauraSideStreet
(@laurasidestreet) reported
@Part_Mermaid @virginmedia That’s really good to know, it’s been particularly bad lately and dropping out all the time or just being very slow. I was ill last week & really need to catch up with work but guess what…internet is slow….again 😫
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$too
(@StooCollins) reported
@drewwagar Found out today that the fibre that’s been laid around us here is being handed over to Virgin Media. They have a shocking track record for stability in these parts, they want nearly £80pm for anything near decent speeds and their sales team has called me 5 times today unsolicited
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Alun Ponting ♻️
(@AlunPonting) reported
@virginmedia I called in early Feb for an update on complaint & to give 30 days notice. The agent instead cancelled our contract with immediate effect, disconnecting our services that same Friday evening. It took 10+ (evidencable) hours of calls that weekend trying to fix that issue... 2/3
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Gareth
(@Gareth41256476) reported
@virginmedia my parents signed contract with u on moving into new house in bookham. Installation date was set for3jan. been pushed back 4 times now to 17 March. They are without internet. This is beyond a joke and no customer service/ info, just poor excuses. pls can Vm help?!
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scott urquhart
(@samubtdp) reported
@virginmedia your customer service team is not helpful
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Liam B
(@SirMrRealityMan) reported
@virginmedia Is there a way I can chat to someone about an account issue that isn't WhatsApp or via phone? Not really comfortable with those options
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Neil
(@gilly8049) reported
@virginmedia Well maybe you need to find a way to make it less complex... I can't believe in 2022 it takes 72 hours to fix an "accident"
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Dom Kinsella
(@domkinsella) reported
Honestly worst decision I made leaving @skytv for @virginmedia I can never get hold@of anyone, they never get back to you. pay for the top of the range Wifi and it constantly goes off. Live in a 2 bedroom house and I can’t get Wifi in every room! It’s a joke!
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tracy heaford
(@StormHeaford) reported
Been with Virgin media for nearly 20 years and don't ask for much apart from reliable service. Wanted to change landline number and they wanted 25 quid for it. I think excessive?
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Scott
(@Scott04683475) reported
@ReidBst @virginmedia The worst I I have ever received from any company absolutely disgusting and all they say is I apologise, they should be ashamed of themselves but they really don’t care,I had one lady hang up on me and when I called back she had put in the records that I had hung up , shambles