Virgin Media Outage Report in Sharnbrook, Bedford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sharnbrook, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sharnbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sharnbrook, Bedford, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Kettering, Wellingborough, Warrington, Saint Neots, Rushden and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Wi-fi | |
| Kettering |
TV | |
| Bedford |
Internet | |
| Bedford |
Internet | |
| Wellingborough |
Internet | |
| Bedford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sharnbrook, England
Latest outage, problems and issue reports in Sharnbrook and nearby locations:
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Nick Simons
(@NICKJSIMONS) reported
from
Bedford, England
@virginmedia trying to cancel Sky Sports for my mum after my fathers death. Repeatedly On hold for 50 mins each time then you hang up. No facility to do it online!! Any help.
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Su Felce
(@swimmingsu) reported
from
Cardington, England
So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
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Stuart Paterson
(@Gordonsalive200) reported
from
Bedford, England
Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
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Cazzlar!!
(@cazzlar1985) reported
from
Burton Latimer, England
@virginmedia @peterlealfc That link doesn't work!
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.
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Privatenugget
(@Privatenugget2) reported
from
Irthlingborough, England
@tiff_tv @TalkTalk That's not bad tbh i have rung virgin media been on the hold for over an hour then they just cut me off🙄🙄🙄
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
@virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
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Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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Benji
(@Bdayboom) reported
from
Finedon, England
@virginmedia Thanks for the response but can't see any reference to subtitles not working.?
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.
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GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.
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Benji
(@Bdayboom) reported
from
Finedon, England
@channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia *poor
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Su Felce
(@swimmingsu) reported
from
Cardington, England
@virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...
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Trushār Patel
(@trushar108) reported
from
Wellingborough, England
@Virgin @virginmedia @richardbranson Dear Virgin Media, unlawful pretending fraudulent callers keep ringing us about a nonsense router signal issue and hacked IP network? Can you please implement preventative measures to protect vulnerable community members living in the UK. Thx
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia Tried this 3 times today. It will not submit my complaint. Very handy.
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I thought my issue was resolved yesterday, but today I’ve had an email saying something different. I text the number again, at 11.28am, the bot replied but nothing since then?!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James
(@jameswb21) reported
@dw280477 @BohuntWorthing @virginmedia Must be a worthing thing, mine went down too!
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lauren
(@laurenmidsy) reported
@virginmedia Yes!!! For months and months and months. I get nowhere. Nowhere will help me to my satisfaction. All they say is they can’t help me until they’ve fixed the issue. There is never an engineer in my road where I understand the problem is.
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D
(@Dom_Founded) reported
@virginmedia There’s no known issues and I’ve already ran a test on my line several times. Can’t call customer service as I keep getting cut off.
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Arunkumar Sethuraman
(@arunsethu) reported
@virginmedia Yes it was. An engineer visit was booked for yesterday between 12 and 4 only to be called by the engineer at 12.03 to say he isn’t coming as he knows what the issue is. He says my area cabinet hasn’t been upgraded yet to handle 1Gbps speed and will be done in a months time....
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Mike Gowers
(@mikegowa) reported
@virginmedia is anyone working in customer service? No answer from callls and emails... wifi is shocking and needs fixing now!!!!
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lisa hawkins
(@rainbowscout250) reported
@virginmedia why am I on my 4th engineer and spending hours on the phone to your incompetent call centre staff who won't acknowledge there is a problem with your equipment in the street and don't bother phoning me back or answering any of my complaints?
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Dudders
(@DORIGHT1011) reported
@virginmedia With respect, I’ve made the complaint & you should be chasing me. I’ve tried calling many times & waited over an hour. It’s not acceptable. You also mention you can email me, so do so please.
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Marybeth Herron
(@MarybethHerron) reported
@virginmedia This was resolved this morning by going through your complaints department. You shouldn't advise people their only option is to write in. Clearly there was a quicker way to resolve this but your cancellations team are far too rigid which leads to poor customer experience.
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John Naylor
(@JohnNay02908827) reported
@GBNews24_7 I hope this gets noticed. I was really looking forward to watching GB News but there are hurdles! Where I live, Freeview has 16 channels, Virgin Media are miles away and I'll never subscribe to Sky. I do have Freesat though. Any chance of launching on that platform?
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craig nagle
(@Nagcra) reported
@virginmedia Good morning, I contacted the team by text, the intelligent WiFi pods are out of stock. They have added me to a list so I will receive email when back in stock to order. Thanks for your help 👍🏻