Virgin Media Outage Report in Sharnbrook, Bedford, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sharnbrook, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sharnbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sharnbrook, Bedford, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Bedford, Biggleswade, Rushden, Wellingborough and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
TV | |
| Bedford |
Wi-fi | |
| Biggleswade |
Phone | |
| Bedford |
Total Blackout | |
| Bedford |
Internet | |
| Kettering |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sharnbrook, England
Latest outage, problems and issue reports in Sharnbrook and nearby locations:
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia Tried this 3 times today. It will not submit my complaint. Very handy.
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
@virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?
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Stuart Paterson
(@Gordonsalive200) reported
from
Bedford, England
Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
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Benji
(@Bdayboom) reported
from
Finedon, England
@virginmedia Thanks for the response but can't see any reference to subtitles not working.?
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.
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Su Felce
(@swimmingsu) reported
from
Cardington, England
So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I thought my issue was resolved yesterday, but today I’ve had an email saying something different. I text the number again, at 11.28am, the bot replied but nothing since then?!
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Benji
(@Bdayboom) reported
from
Finedon, England
@channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops
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Karin & Stanley ☕🍰😷♒
(@TeaforKarin) reported
from
Rushden, England
@virginmedia please can someone help me. My virgin box is telling me I am not authorised to watch BBC2 😠 Why? Had some general works in the area yesterday 19/4 please can someone please rectify this immediately. Thanks
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Trushār Patel
(@trushar108) reported
from
Wellingborough, England
@Virgin @virginmedia @richardbranson Dear Virgin Media, unlawful pretending fraudulent callers keep ringing us about a nonsense router signal issue and hacked IP network? Can you please implement preventative measures to protect vulnerable community members living in the UK. Thx
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Privatenugget
(@Privatenugget2) reported
from
Irthlingborough, England
@tiff_tv @TalkTalk That's not bad tbh i have rung virgin media been on the hold for over an hour then they just cut me off🙄🙄🙄
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Su Felce
(@swimmingsu) reported
from
Cardington, England
@virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
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Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Takako
(@Takypaky) reported
@virginmedia why should I call you and cancel??? Apologizing for all faults after one month is not good enough but you should call me and apologize and cancel this order!!!!
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Takako
(@Takypaky) reported
@virginmedia cabling work is not done, cabling into this building is not done so he cant install. He called his manager and reported the situation. Again the same! next day technician team text me reschedule and meaningless apologize (they have no idea what really problem is). Last week a
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Danielle Bridge
(@xdanibridge) reported
@virginmedia The complaint is over 28 days old plus I don't have an online account because it is my nans account. How long will the phone be out for she is waiting on a Dr to call her
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Faye Barnes
(@Faye_Barnes88) reported
@virginmedia We’ve restarted it, we’ve restarted the router but nothing is fixing this problem. It is definitely a virgin issue as we have replaced the TV! And it still happens
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kayla edwards
(@kayla_2307) reported
@virginmedia you’re customer service is disgusting you’re communication is diabolical. Rather than passing the buck all the time educate you’re staff you’re systems seem dated and not clear hence the continued loss of notes.
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Rob Heard
(@robhrd67) reported
@virginmedia just had pointless chat with Saira at Virgin trying to complain about TV not working! Anything someone here can help me with?
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Takako
(@Takypaky) reported
@virginmedia this is ridiculous. Virgin keep rescheduling appointments that are something they cant even serve me!!!! And since the first appointment it's been one months waste my time!!!!! I had to cancel some work because of this error and not even get it. I won't call you to cancel,
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Maddie AkA Mad K
(@maddiwoodsdance) reported
Virgin media what a load of rubbish! 1 year on and still trying to sort out an issue !! I’m fuming frustrated! Crap media Do not go with @virginmedia @richardbranson #virginmedia #poorservice
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Katie Siddall
(@bobble1996) reported
@virginmedia We increased our WiFi to the top speed, as advised in order to cope with home working but now its worse than ever. The signal constantly drops out and we no longer get WiFi in parts of the house that we did previously.
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Paulina Irena
(@itsPaulinaIrena) reported
@virginmedia Unfortunately I do not feel comfortable sharing my full experience for everyone to see. Would you be able to provide me with a customer service number for complaints please?