Virgin Media Outage Report in Wootton, Bedford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wootton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wootton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wootton, Bedford, England
The most recent Virgin Media outage reports came from the following cities: Milton Keynes, Bedford, Shefford, Hitchin, Wollaston, Olney, Saint Neots, Flitwick, Henlow and Ampthill.
| City | Problem Type | Report Time |
|---|---|---|
 Milton Keynes |
Internet | |
| Bedford |
Internet | |
| Shefford |
TV | |
| Hitchin |
Internet | |
| Milton Keynes |
Internet | |
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wootton, England
Latest outage, problems and issue reports in Wootton and nearby locations:
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia once again (5th time in a month) you have screwed our account up. Now it’s another 30 minute wait to talk to someone to correct an error you have claimed to have fixed (on 3 occasions) The worst ever customer service
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jamesdgreen
(@jamesdgreen02) reported
from
Bedford, England
@virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2
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Lou Campbell❤️⚽️
(@mrsloucampbell) reported
from
Bedford, England
@virginmedia That is a joke - as I want to take @virginmedia with me - so are you saying I should be choosing a house based on virgin media’s’ service ??? it’s not my fault you don’t service the area.... why am I being penalised ? You are breaking the contract by not providing the service.
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Lou Campbell❤️⚽️
(@mrsloucampbell) reported
from
Bedford, England
@virginmedia Could you please highlight exactly what clause you want me to read ? I am a disabled mother of 3 with her daughter needing internet for gcse - which You can’t provide- she needs internet to study. I am NOT cancelling contract - you are - by not providing service that I pay for
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia We have been trying to contact you for 3 days for a replacement TiVo box. No answer on the telephone and online chat will not help us - not what I’d call Customer Service
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Paul Brennan
(@kahoona7) reported
from
Barton-le-Clay, England
@virginmedia any known issues with broadband in the Mk45 area? Tried your internet checker which says no issues but my internet down for the last hour? Tried all the usual steps to try and resolve 😞
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Nick Simons
(@NICKJSIMONS) reported
from
Bedford, England
@virginmedia trying to cancel Sky Sports for my mum after my fathers death. Repeatedly On hold for 50 mins each time then you hang up. No facility to do it online!! Any help.
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia The issue has been random and, with typical timing, I can’t find it right now so I guess you can’t help.
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Lou Campbell❤️⚽️
(@mrsloucampbell) reported
from
Bedford, England
@virginmedia You’re call centre is not helpful. I’ve spent 2.5 weeks trying to contact you. I am not cancelling the contract - you are- it’s not my fault you don’t provide my new house but you expect me ti@oay £300+ To cancel a contract that I want to keep- you r cancelling. Not me.
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia Not sure@of the model name - barcode on the back has two numbers C8 1862094XCCFRVD and M: 24374C4F1E0F - does that help you ?
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Gordon Brown
(@KTMGordo) reported
from
Saint Neots, England
Oh joy. Christmas Eve and @virginmedia has a fault that apparently won’t be fixed until 4 January. No TV or internet then this Christmas whilst stuck at home on my own 😢 ...although the service status page says ‘good service’ 🤔
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia *poor
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.
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Su Felce
(@swimmingsu) reported
from
Cardington, England
So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
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Jay Atkins
(@jay_atkins7) reported
from
Eaton Socon, England
@virginmedia trying to book an engineer to come out as my Internet has been down for over a week now and having no luck over the phone as it keeps cutting us off, can you help please.
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Su Felce
(@swimmingsu) reported
from
Cardington, England
@virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...
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Mark Augustus
(@markaugustus99) reported
from
Wollaston, England
@virginmedia Hi John the broad band issue is still there, could not get through on last night. The internet drops out for no reason and I have to power off my router . Did this more than 5 times yesterday. I have factory reset router and still the same issue.
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Tony
(@tony_cop) reported
from
Ampthill, England
@LloydGriffith @virginmedia The worst company to deal with by some distance. Can never talk to anyone. Just some automated guff. Where you go round in circles
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TiM
(@timdafish) reported
@virginmedia How do I make a formal complaint about your appalling customer service, Virgin? Don’t give me the 0345 number please as that’s wasted four days of my life already. Good broadband, slick sales...shocking customer effort. Thanks.
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Jodie
(@kerslake22) reported
@virginmedia please tell me how the service is not available for the last 8 days ... just want to move my services as I don’t wish to pay for something that will be connected to an address I know longer live at ... surely this isn’t to much to ask
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Steve Rosser
(@SteveRosser37) reported
@virginmedia Hi, what time are your customer services available by phone please?
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Jake
(@Jakosaur) reported
@virginmedia Such a hassle trying to get a better package with you. Everyday the packages change on live chat, so you can't write it down and come back another day... then you read online people get much better packages if they get all the way to retentions! Such a hassle...
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Don BRUNO / IAGLY
(@khalifa_zak) reported
@virginmedia No they wont, please dont lie!! I raised the issue on 07/01/2021. OVER a month ago and it still has not been resolved!! This is ridiculous...
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Millie Wynter
(@MillieWynter) reported
@virginmedia How do you explain that money was taken from me to provide a Service in an area Virgin Media do NOT service that had to be returned by the Accounts Managers who contacted me to tell me they had to Refund £70.11 because it should never have been taken from me
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Don BRUNO / IAGLY
(@khalifa_zak) reported
@virginmedia So i managed to get through. I spent 2.5 hours on the phone to virign today. My issue still has not been resolved. He told me his manager starts at 5pm and he will speak to him and call me back. It is currently 19:45pm and still no call. My contract is still wrong!!
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Slartibartfast
(@caveatemptor20) reported
@virginmedia No you have not got anyone covered. Your customer service , once the sale has been made is APAUlLING.
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Neil Budhia
(@nbudhia) reported
@virginmedia still frustrated at the quality of broadband service I'm receiving after I have upgraded my broadband service. Have spent over 6hrs in total trying to sort out over the last couple of weeks.
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lloyd gough
(@LloydGough) reported
@virginmedia More chance of getting broadband on coronation street! Shocking service been told it won’t be fixed until Thursday at the earliest 😡😡😡 #CoronationStreet