Virgin Media Outage Report in Wootton, Bedford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wootton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wootton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 18: Problems at Virgin Media
Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Wootton, Bedford, England
The most recent Virgin Media outage reports came from the following cities: Biggleswade, Milton Keynes, Bedford, Shefford, Hitchin, Flitwick and Kempston.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wootton, England
Latest outage, problems and issue reports in Wootton and nearby locations:
-
Paul Clayton
(@PaulClayton25) reported
from
Hitchin, England
@virginmedia #virginmobile last night I was disgusted in your customer service when talking on phone. So you advised me to use the messaging service, what a great service.
-
PrettyInPinkNailbar
(@SsiiicckkkNails) reported
from
Bedford, England
@virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help
-
Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia yet more appealing service from @virginmedia firstly you fail to transfer names@of an account holder and then, when you do, you get it wrong and cut me off. 30 minutes to get a call answered, absolutely disgraceful.
-
Grumpy garage man !
(@RustyOldBanger) reported
from
Sandy, England
@kosind Virgin media area a shower of shite. Customer service means nothing to them unless you are new 😞
-
Alan Wildman
(@alanwildthing99) reported
from
Bedford, England
@virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!
-
Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia for 3 days now I have had no television due to you admin error. Yesterday you managed to connect the broadband but still no TV - worst customer service I have ever experienced and for so much money. Cannot see why I should continue with you
-
Matt Davies
(@Matt_Davies_01) reported
from
Heath and Reach, England
.@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬
-
GTT*
(@Gturv) reported
from
Bedford, England
@virginmedia Do you have issues in MK42 area? My internet down, 2nd time in 3 days. Your service status says everything is good, I don't believe that for a minute.
-
Antony Styles
(@AntonyStyles5) reported
from
Bedford, England
@virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone
-
Alan Wildman
(@alanwildthing99) reported
from
Bedford, England
@virginmedia hi just making sure your tech department would never phone up and not ask for the Bill payer first?? Or you don’t have a 01253 code call place?? Mother in law had 5 calls Saturday!!
-
Matt Lucas
(@MattLucasTweets) reported
from
Bedford, England
Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call
-
Keith Garrell
(@keithg63) reported
from
Hitchin, England
@virginmedia No and I actually had to turn WiFi off and use my phone service to use Twitter!! Oh and I’m 2m from my modem!!!!
-
Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia no one answers your phones, online web chat cut me off after 4 hrs waiting and you don’t reply to my messages on here! What do I need to do to get help from you guys, it’s a joke!!
-
Carl Harris
(@Carlgooutdoors) reported
from
Bedford, England
@virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!
-
Keith Garrell
(@keithg63) reported
from
Hitchin, England
Come on @virginmedia sort it out. WiFi has been terrible all day had to hotspot for several work Teams calls and now can’t get films in Netflix or Amazon Prime. SG4 area!! Kids not happy now either
-
Kevin Spicer
(@kevinspicer72) reported
from
Bedford, England
Just been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.
-
GTT*
(@Gturv) reported
from
Bedford, England
@virginmedia No fault that describes my issue. Tried fault page but led to a dead link.
-
Elaine Freeman
(@ElaineFTans) reported
from
Saint Neots, England
@SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS
-
tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia can you tell me if there is an Internet connection problem in the Hitchin area please SG52SD. Haven’t had WiFi for 3 hrs now
-
Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia why cannot I speak to anyone ! 5 days ... 4 hours on a chat and a promise of a txt link ! Terrible customer service @sky coming to you !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
CazzJ123
(@CazzJ123) reported
@virginmedia hi, I need some direct help with a security issue that may have affected my virgin email.
-
Neil Harrington
(@NeilHar66768972) reported
@virginmedia well you’ve done it again! 4 missed visits over 3 months, £37 in phone charges, 4 days off work and still you can’t get the broadband installed, because of someone else, Virgin you are truly awful!! With no regard for customers
-
Grid56126
(@grid56126) reported
@virginmedia So go back to a forum where I have been told there is a known problem with no resolution offered, are you serious? The irony is you are calling me constantly to upgrade but fault means I cannot tell you (politely) how unlikely that I will have an account with you next week.
-
perqe
(@perqe_) reported
@virginmedia Besides the point the elo has evaporated and will never be seen again. It’s becoming too much virgin, you are really tuning my emotions lately :(
-
Adam Kent
(@adamcetinkent) reported
@virginmedia Now I'm on hold in two places because you can't send the signal that your service told me it would send "within 20 minutes" last night. Great stuff.
-
Stefano Baralla
(@BarallaStefano) reported
@virginmedia Yes, there is an issue to be fixed by 20.15 today, but last days there were no issues but Internet did not work well. Is there a number I can call to have more explanation?
-
✧ louise ✧ ◟̽◞̽
(@fallingxhabit28) reported
at what point did virgin media decide it would be acceptable to bring my internet down mid way through me trying to purchase harry styles tickets? i’m so annoyed
-
Fritz_
(@Fritzmahoney) reported
You'd think as a new @virginmedia customer, the business would be keen to make a good impression and ensure the transition from @SkyUK would go smoothly. Unfortunately not. Disaster and constantly lied to on multiple phone calls to "customer services"
-
R2
(@R2D2_beepbeep) reported
@virginmedia Wow, really poor customer service! I hope you record your messages as some of your operators have low standards of professional service.
-
James Martin
(@BoroughBloke) reported
@MoneySavingExp I’ve just cancelled my Virgin Media phone and broadband subscription. I’ve paid up what I owed them but they said that I need to give 30 days notice to cancel. I pointed out that I was long out of contract with them so I should not have to give notice. They said it didn’t