Virgin Media Outage Report in Heath and Reach, Central Bedfordshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Heath and Reach, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Heath and Reach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Heath and Reach, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Aylesbury, Luton, Dunstable, Leighton Buzzard, Flitwick and Milton Keynes.
| City | Problem Type | Report Time |
|---|---|---|
 Aylesbury |
Internet | |
| Luton |
Wi-fi | |
| Dunstable |
Phone | |
| Leighton Buzzard |
Internet | |
| Aylesbury |
Internet | |
| Flitwick |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Heath and Reach, England
Latest outage, problems and issue reports in Heath and Reach and nearby locations:
-
Auntie Bex ✨
(@Bexxy1976) reported
from
Milton Keynes, England
@KathrinaPerry @virginmedia Think they’re all down, BT and Sky not working here in MK either 😬!! #Outage
-
🦄 UnicornFarts641🦄 LegitBossQueen69🦄
(@DawnHar90476836) reported
from
Luton, England
@virginmedia Your agent was also very rude yet reckoned I couldn't make a complaint.
-
Derek Welton
(@ampthillweltond) reported
from
Milton Keynes, England
@virginmedia can I be advised how to get on web chat please to sort my bills out help@needed asap please
-
🦄 UnicornFarts641🦄 LegitBossQueen69🦄
(@DawnHar90476836) reported
from
Luton, England
@virginmedia Busy? I've been fighting allday since 9am. I've paid agreed amount but my services haven't been restored and I can't get through by text, WhatsApp or phone. This isnt a good service a vulnerable customer should receive
-
Pjay100
(@pjay_100) reported
from
Luton, England
I spend more time resetting my virgin media router than I do watching it. Intermittent signal issues for over a year now
-
🦄 UnicornFarts641🦄 LegitBossQueen69🦄
(@DawnHar90476836) reported
from
Luton, England
@virginmedia Very angry. And upset. Been at this since 9am today. And its such awful customer service. I will be looking for new provider
-
I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia Company has been wound up so there won't be any concerns about liability. This wouldn't be an issue if account had been set up properly in the first place Tried to do it properly and will screenshot the chat for future legal recourse
-
I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia That's ridiculous. It's a business. Internet is critical. Thats not an acceptable solution
-
🦄 UnicornFarts641🦄
(@LegitBoss69) reported
from
Luton, England
@virginmedia Mixture of things . I don't even feel like a valued customer with you guys.
-
Chris 53
(@bodhititus2019) reported
from
Aylesbury Vale, England
Oooh, now I finally got round to taking notice.... The videos I, m watching via twitter are playing much better with Lebara mobile then they did tesco, moble..Actually they are playing better then they do on home broadband service Virgin media to.. The landlord pays that bill
-
Kefaloniaman23
(@KevinSaunders23) reported
from
Flitwick, England
@virginmedia just how much longer can we be expected to wait for you to get this problem sorted no TV all day, will this loss see us getting some sort of refund on our next bill???
-
🦄 UnicornFarts641🦄
(@LegitBoss69) reported
from
Luton, England
@virginmedia Doesn't help me now does it when I've borrowed the money to get my services on and STILL I can't even get through on WhatsApp? (Can't call due throat and voice issues at the moment)
-
Patricia Rayney Ⓥ
(@TriciaCaputo) reported
from
Luton, England
@virginmedia We have business broadband and received an email saying that there was a planned outage in our area. As we are due to give a live broadcast soon we need to know if the work has been completed.
-
Dom O'Riley
(@domoriley) reported
from
Milton Keynes, England
@virginmedia And @virginmedia another point.. you say you offer compensation when your service fails.. not charging me for something you aren’t delivering is NOT compensation.. like going to a restaurant and being told we won’t be charging u for the food we won’t serve!! A disgrace
-
I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
Dear @virginmedia Congratulations for the worst possible Customer Service going. Been hung up on twice. You don't deserve to be in business
-
Jesse Bryce
(@jesseb4me) reported
from
Luton, England
@muppetkeeper @virginmedia @TalkTalk Plus at almost double the speed. No idea why they need to make it so difficult to get a good deal. But for continuity of service, and not having another piece of obsolete hardware lying around, I’ve taken it.
-
I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia I refer back to my original tweet. Zero attempt to resolve my issue. Just can't do it. Your solution is not acceptable to me or new owner. Can you please provide details on how to escalate this to a complaint? What if I cancel DD and then set up new DD with new owner details?
-
🦄 UnicornFarts641🦄
(@LegitBoss69) reported
from
Luton, England
@virginmedia I WILL be going to trading standards. Enough Is enough and your team lie and never Wana resolve or help us resolve the issues Inc fact they break their own agreements with the customers!!! @TradeStandards
-
SteveG@ERS
(@ERS_SteveG) reported
from
Toddington, England
@skytv very poor service when switching to your service. Currently left without broadband for 2 weeks due to a BT Engineer not being able to go up a ladder to fit a cable! Regret leaving @virginmedia
-
🦄 UnicornFarts641🦄
(@LegitBoss69) reported
from
Luton, England
@virginmedia Sent in a complaint already but no luck on getting my services sorted
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
gonzalo delgado
(@gdelgadoe) reported
@virginmedia Please, take the time to check the case. I followed ALL the steps including writing in the forums. Some of the users had the same problem and got a replacement after reach the teams. I CAN'T reach the team even to cancel. I'm trap. I would like to continue with your company, but
-
Komeil
(@KomeilMuraj) reported
@virginmedia Thanks for the number but they responded that they cannot hep with technical issues and have to call the usual phone number which I don’t have 2 hrs to waste on hold. Still losing internet connection constantly throughout the day even after receiving a new hub. #worstbroadband
-
Manda Tye
(@sexymanda30) reported
@virginmedia why can new customers have installations but existing customers cannot? Are the older customers riddled with Rona as opposed to the new money? Your customer services already confirmed new installations are being done BUT NOT existing customers. Discrimination much???
-
gonzalo delgado
(@gdelgadoe) reported
@virginmedia But it is difficult when the company is not taking with the customer. I raised a written complain some months ago for the same problem. I receive a letter that I will receive an answer in 28 day. Time is over and my tv service is terrible.
-
Clare
(@clarabz4) reported
I have tried on several occasions to cancel my contract with @virginmedia with no luck. Today, I spent 3.5 hours on the phone, being passed from one department to another. In the end, I was hung up on and I am still no further forward. Terrible customer service.
-
Gary McInnes Boyd
(@garymci2014) reported
Had a member of staff off work today all day waiting on @virginmedia install and they cancelled it at 6pm costing him a days wages! Shocking customer service
-
Julija Nepokrytykh
(@JNepokrytykh) reported
Hello @virginmedia I have a problem with valid IP configuration for ethernet. My pc is not connected to router directly and I use the Powerline adapter in the different room. I restarted the router, but the problem perssts every time I switch on and off my Pc... Please help
-
Ash
(@ashlongden82) reported
@virginmedia 2hrs on hold to your call centre today only to be cut-off. Absolutely shocking customer service.
-
briggsy
(@jrbriggs82) reported
@virginmedia is hands down worst phone service I've ever had. 3 times yesterday hung up on. Twice today. Absolute shambles. Can i cancel via twitter. Can't be lied to by another clown on the phone today. Its Too much
-
Sally
(@salmcg36) reported
Been waiting on the phone to speak to customer service going on 30 minutes now. Would be nice if they had more than 4 songs playing on repeat. #VirginMedia