Virgin Media outages and service status in Heath and Reach, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Heath and Reach, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 21, 9:20 PM GMT+1.
- Internet (77%)
- Wi-fi (15%)
- Total Blackout (8%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Heath and Reach, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Heath and Reach, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 27: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Heath and Reach, England
The most recent Virgin Media outage reports came from the following cities: Kempston, Luton, Milton Keynes, Leighton Buzzard, Aylesbury, and Dunstable.
| City | Problem Type | Report Time |
|---|---|---|
 Kempston
|
Internet | 6 days ago |
|
Luton
|
Internet | 6 days ago |
|
Milton Keynes
|
Internet | 7 days ago |
|
Milton Keynes
|
Internet | 7 days ago |
|
Luton
|
Internet | 11 days ago |
|
Luton
|
Internet | 13 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Heath and Reach, England
Latest outage, problems and issue reports in Heath and Reach and nearby locations:
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✨kate✨ (@ushererofsouls) reported from Harlington, England@virginmedia Hi. I can see there’s an ongoing issue with the TV in my area with fix date of 1600hrs 25th. This has been going on for over a week now & the blips/surges through the box & it constantly resetting is becoming really annoying & has even taken the wifi out sometimes.
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🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported from Luton, England@virginmedia Very angry. And upset. Been at this since 9am today. And its such awful customer service. I will be looking for new provider
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Tony (@tony_cop) reported from Ampthill, England@LloydGriffith @virginmedia The worst company to deal with by some distance. Can never talk to anyone. Just some automated guff. Where you go round in circles
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Seemtab Ahmed (@ahmed_knp) reported from Luton, England@virginmedia I’ve been having problems with my internet from last 1 week! Gone from bad to worse from yesterday!!! what’s wrong?
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dicky jones (@dickyjones88) reported from Luton, England@Wormdogg @c_tugendhat @LaurenceWreford @virginmedia Oh I’m glad I’m not alone on this! @virginmedia customer service is so bad they think it’s perfectly normal to need to reset your hub 5 times a day! Given the chance I would shove that hub up @richardbranson backside
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VINNY ALIAR (@vinnyaliar) reported from Luton, England@virginmedia paid all this money for Anthony Joshua fight and the picture is terrible. More frozen and black screens than boxing
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CLIVE HAWKINS (@symbol131) reported from Dunstable, England@virginmedia it’s now 6 weeks with virgin media that has had a fault with the television service in Dunstable Bedfordshire it’s on the service status saying we are aware well we have had enough
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Ashley (@randellauk82) reported from Luton, England@virginmedia so I’ve had three weeks of hub issues 3 engineers out I tell you how to fix the issue but ignored 3rd manager to promise call backs and got nothing had 3 days wasted of my time and down service. Getting very 😡 when big companys disrespect their long term customers
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matthew underwood (@matthew37172770) reported from Flitwick, England@virginmedia got sky sports with you be unable to watch on the iPad sky sports app. Can you help
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🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported from Luton, England@virginmedia Your agent was also very rude yet reckoned I couldn't make a complaint.
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Geo 🍍 (@GeoRog7) reported from Milton Keynes, England@virginmedia I agree they wont but if you see the loss i am getting of -82dbm from being 7 metres away surely a pod will expand coverage into that area with the poor signal strength? If i stand next door to the router i get my expected speeds - thanks
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RVNS Artik - Marcos (@xArtik) reported from Milton Keynes, England@DarkDroid__ @Jukeyz @virginmedia I have Hyperoptic and really is the way. Takes literally minutes to get all activated & never had any issues in 8 months with it.
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Big E (@lutonmagoo) reported from Caddington, England@virginmedia how do I find out how long is left on my contract have to leave because you’re not providing me with the service on paying for terrible service would never recommend it to anyone
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Baz Twyman (@bazra1987) reported from Aylesbury Vale, England@virginmedia it says on your app the servers are down? Is this likely to last long
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Nick Daniels (@goitsagch) reported from Luton, England@virginmedia No, I had to admit defeat after 50 minutes. I had things to do! I have a new Virgin Mobile 4G SIM and I need to transfer the number from and old Virgin 3G SIM to it. If you could help with that, that would be marvelous.
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✨kate✨ (@ushererofsouls) reported from Harlington, England@virginmedia Going by the tv & broadband issues I’m experiencing - am I correct in assuming the gremlin is back? I can’t even get on your site!
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Derek Welton (@ampthillweltond) reported from Milton Keynes, England@virginmedia can I be advised how to get on web chat please to sort my bills out help@needed asap please
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wendb (@unicawn) reported from Luton, England@virginmedia please create an option to remove all BBC channels from TiVo boxes @BBCWorld @BBCRadio4 @BBCBreakfast so we who don’t want to have bbc channels can avoid paying a license fee. I pay a license fee and I object to having to sign in to watch catch up, I rather lose BBC
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🦄 UnicornFarts641🦄 (@LegitBoss69) reported from Luton, England@virginmedia Mixture of things . I don't even feel like a valued customer with you guys.
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clyde frog (@rhysxciv) reported from Luton, EnglandHahahaha you virgin media scum, so glad I switched at the right time. Worst service provider, worst customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emily Ford (@T0350X) reported@virginmedia why is it so hard to cancel an account?!? I’m moving house and out of contract, you don’t service the new area. You have been changing me stupid money for internet for months and when I ring to cancel the account I get moved between multiple people!
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Paps (@coophos) reported@LeighHutch90 @virginmedia For what we pay it’s crap
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GW (@GGWilliams72) reported@virginmedia @mthewett I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻
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Stephen Old German - English Translator (@old_stephen) reported@virginmedia About a month ago, you "upgraded" my broadband line You told me to plug my landline into my router, I did this and the phone stopped working. None of your crappy automated solutions have fixed this. Please tell me when ou are going to fix it or how to switch provider
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Justin (@juza_23) reportedBasically spend the past week aside from the weekend without TV or broadband because Virgin Media can’t be arsed to send somebody out to fix the problem. ******* ridiculous.
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Eyezwideopen (@Eyezwideopen3) reportedDO NOT SIGN UP FOR THIS COMPANY, WORST COMPANY EVER. WILL CHANGE THINGS ON UR ACCOUNT WITHOUT CONSENT AND THEN ADD LATE FEES @virginmedia
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Letter Lout (@Letterlout) reported@virginmedia Trouble with Internet in NE8 4RS?
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oliver Brooks (@FuzzyGaurav) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV Vision_8K_IPTV offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Ally (@allypetrie81) reported@virginmedia must be the most incompetent and negligent company I have ever had the misfortune to deal with. Account hacked and a fraudulent email now linked to my account for a month now. Zero help offered and no interest in removing the email. Anyone else had this?
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Tom (Yogi) (@tummyevans) reportedGood old virgin media decided to go down at 7:30 and pull me out the game so cheering the rest of the chums on tonight. We had a swift 3-0 win yesterday hopefully same again tonight 🍑