Virgin Media outages and service status in Heath and Reach, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Heath and Reach, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- Internet (82%)
- E-mail (9%)
- Wi-fi (9%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Heath and Reach, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Heath and Reach, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Heath and Reach, England
The most recent Virgin Media outage reports came from the following cities: Luton, Aylesbury, Dunstable, and Milton Keynes.
| City | Problem Type | Report Time |
|---|---|---|
 Luton
|
Internet | 8 days ago |
|
Aylesbury
|
Internet | 9 days ago |
|
Dunstable
|
14 days ago | |
|
Luton
|
Internet | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Heath and Reach, England
Latest outage, problems and issue reports in Heath and Reach and nearby locations:
-
Big E (@lutonmagoo) reported from Caddington, England@virginmedia how do I find out how long is left on my contract have to leave because you’re not providing me with the service on paying for terrible service would never recommend it to anyone
-
Tony (@tony_cop) reported from Ampthill, England@maesozinha @virginmedia They don’t answer this question for some reason. 🤔. But use this virus for an excuse for poor service and slow response times.
-
Angela 💫 (@PrimaryxTeacher) reported from Dunstable, England@virginmedia The outage has done some damage unfortunately, an engineer is coming on Thursday.
-
Chris 53 (@bodhititus2019) reported from Aylesbury Vale, EnglandOooh, now I finally got round to taking notice.... The videos I, m watching via twitter are playing much better with Lebara mobile then they did tesco, moble..Actually they are playing better then they do on home broadband service Virgin media to.. The landlord pays that bill
-
Pjay100 (@pjay_100) reported from Luton, EnglandI spend more time resetting my virgin media router than I do watching it. Intermittent signal issues for over a year now
-
Simon Dennis (@sjdhatters) reported from Aston Clinton, England@NUFCdesperado @vmbusiness Ha ha. Some stuff doesn't need writing down. Like the ******* phone number they rang me on!
-
🦄 UnicornFarts641🦄 LegitBossQueen69🦄 (@DawnHar90476836) reported from Luton, England@virginmedia Very angry. And upset. Been at this since 9am today. And its such awful customer service. I will be looking for new provider
-
Angela 🗺✈️🚇🚘🏴 (@Angela444_R) reported from Dunstable, England@virginmedia 2. The 2.4ghs remained ok, our internet connection was fine. The intermittent problems are that we have a loss of WiFi connection and/or drop in performance. This seems to only to affect the WiFi devices and not the hardwired devices leading us to believe it’s an issue with the
-
Jake Kirby (@848Jake) reported from Toddington, England@virginmedia for 3 days now I have had no television due to you admin error. Yesterday you managed to connect the broadband but still no TV - worst customer service I have ever experienced and for so much money. Cannot see why I should continue with you
-
SteveG@ERS (@ERS_SteveG) reported from Toddington, England@skytv very poor service when switching to your service. Currently left without broadband for 2 weeks due to a BT Engineer not being able to go up a ladder to fit a cable! Regret leaving @virginmedia
-
lewishamiltonprodigy (@lewishamprodigy) reported from Luton, England@virginmedia im really upset this is not the service im paying for and i wish to make another complaint about why an engineer would lie about coming to a visit when they ever showed up whatsoever
-
Niks (@lydia43632819) reported from Luton, England@virginmedia Via email and even I called the customer service also 😞
-
Daniel Pett (@DEJPett) reported from Aldbury, EnglandAny tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.
-
Ryan wells (@WellzyRM84) reported from Dunstable, England@virginmedia the “issue” is clearly not fixed and the engineers sat in the BP garage at the end of the road don’t seem too fussed to sort it either how do we claim a refund (4 weeks now FFS) both neighbours have great comms BT
-
Chris Walker (@chris87uk) reported from Wootton, England@virginmedia internet connection has been so shoddy last 24 hours! Customer service says nothing wrong , amount of resets and hearing Alexa and google home saying no connection suggest otherwise
-
Rory Herbert (@RHerbert95) reported from Dunstable, England@virginmedia It's for the broadband, we've had issues for the past few days and speeds of <1mbps, the automated hotline said there were intermitent issues and we didn't have a chance to talk to anyone because the hold was too long
-
🦄 UnicornFarts641🦄 (@LegitBoss69) reported from Luton, England@virginmedia Doesn't help me now does it when I've borrowed the money to get my services on and STILL I can't even get through on WhatsApp? (Can't call due throat and voice issues at the moment)
-
M.I.K.E.Y (@MikezHR) reported from Luton, EnglandIm seriously getting fed up with @virginmedia care to explain why u charge big money for a **** service
-
Niks (@lydia43632819) reported from Luton, England@virginmedia #virginmedia lied to me when I join the network they I get a recommendation offer but I don’t get 😣
-
Lee Bridgen 🔶️ 🇬🇧🇪🇺 #FBPE (@Bridgen2far) reported from Luton, England@virginmedia your service status claims no issues in LU2, but my Wi-Fi isn't working. Tried resetting my hub... nothing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Alan Roberts (@AlanRob68902430) reported@virginmedia your not responding to messages again, ANTONE else having issues with. Virgin media add your comments and share, lets highlight how shite virgin media have become.
-
This is me 🧶 (@Margymoo) reported@virginmedia need help, this online #whattsapp group is dire
-
Cobes (@AFC_OSRS) reported@j_ball13 @virginmedia Ignore them till the death certificate they can't do ****, all smoke n mirrors. Had that issue with my uncle passing. 1 email in writing and when obtained provide death certificate.
-
Adam Golightly (@Adam_Golightly) reported@virginmedia tactics again charging elderly mother in law £149 a month basic TV pack 1 hour on phone 2 sort tried sort own pack after 17 years with virgin kept on hold for another 30 mins before hanging up and didnt call me back. Disgusting company customer service practices.
-
🏍️ TThe Smelly Hippie ✌️ (@HippieSmel48310) reported@virginmedia @bexholloway Your broadband is ******* garbage, 5th outage this week, absolute trash.
-
Trina S 💙 (@BrownEyedGirlGB) reported@virginmedia Resolution estimate was 15:08. It’s not intermittent it’s totally out and the resolution estimate has moved 4 times and is now tomorrow evening. Right above the service status issue box is a box saying it’s time to renew, look at contract options. No chance. 4/4.
-
rhi (@travichughes) reported@j_ball13 @virginmedia our files or something so we couldn’t even join back on that network
-
Pete Samuels (@PeteSamuels5) reported@DorzetRob @Artemisapphire Ditto here. We're between 3 towns. Sod all signal. Had to get 'wi-fi calling' on the mobile phones, to make mobile calls via the broadband. Smarty seems to work OK. Old copper land line now shut off by Virgin Media.
-
Lord Ryan Mehrabany-Burnett (@Ryanishistory) reported@virginmedia we are due to have an engineer come out on Monday to look at the new box and remote which you said we had to have and doesn’t work. We have received a text message that if someone over 18 isn’t in, you will fine us £25. Great customer service.
-
Emily Atkins (@bahallathegreat) reported@virginmedia do u ever get back I’m disabled all I’m asking for is a little help I need a engineer to come look at the connection and lay down the cable to the floor. Yet your not answering back