Virgin Media outages and service status in Heath and Reach, England

Problems in the last 24 hours in Heath and Reach, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Heath and Reach, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heath and Reach, England

The most recent Virgin Media outage reports came from the following cities: Luton, Dunstable, Milton Keynes, Aylesbury, Flitwick, Leighton Buzzard, and Aston Clinton.

City	Problem Type	Report Time
Luton	Phone	10 hours ago
Luton	Internet	2 days ago
Luton	Internet	4 days ago
Dunstable	TV	5 days ago
Luton	Internet	7 days ago
Luton	TV	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Heath and Reach, England

Latest outage, problems and issue reports in Heath and Reach and nearby locations:

• 
  Su Felce (@swimmingsu) reported 10 minutes ago from Cardington, England

  So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice

• 
  🌸 Emily Jayne 🌸 (@emily_jayne1233) reported 15 minutes ago from Luton, England

  @virginmedia hi, is it possible to get some assistance? My partner and I ordered a broadband package for our new apartment but I accidentally clicked the wrong address on the drop down menu and I need to change it. Is this possible?

• 
  Helen (@Creativedecs) reported 16 minutes ago from Dunstable, England

  @virginmedia My WiFi is constantly cutting out, my laptop can't connect because there is an IP address issue, no WiFi single in my garden. All of these issues started yesterday.

• 
  wendb (@unicawn) reported 23 minutes ago from Luton, England

  @virginmedia please create an option to remove all BBC channels from TiVo boxes @BBCWorld @BBCRadio4 @BBCBreakfast so we who don’t want to have bbc channels can avoid paying a license fee. I pay a license fee and I object to having to sign in to watch catch up, I rather lose BBC

• 
  Jesse Bryce (@jesseb4me) reported 23 minutes ago from Luton, England

  @muppetkeeper @virginmedia @TalkTalk Plus at almost double the speed. No idea why they need to make it so difficult to get a good deal. But for continuity of service, and not having another piece of obsolete hardware lying around, I’ve taken it.

• 
  Sophie Lonergan (@midnightmaggie) reported 24 minutes ago from Luton, England

  @virginmedia 1.5 hours and counting on the phone to virgin to try and sort out the wifi. Worst service ever, been with them for 3 months and had the slowest speed we have ever had! Don’t use them, bunch of cowboys! 😡

• 
  Big E (@lutonmagoo) reported 26 minutes ago from Caddington, England

  @virginmedia how do I find out how long is left on my contract have to leave because you’re not providing me with the service on paying for terrible service would never recommend it to anyone

• 
  Rory Herbert (@RHerbert95) reported 31 minutes ago from Dunstable, England

  @virginmedia It's for the broadband, we've had issues for the past few days and speeds of <1mbps, the automated hotline said there were intermitent issues and we didn't have a chance to talk to anyone because the hold was too long

• 
  Ashley (@randellauk82) reported 34 minutes ago from Luton, England

  @virginmedia so I’ve had three weeks of hub issues 3 engineers out I tell you how to fix the issue but ignored 3rd manager to promise call backs and got nothing had 3 days wasted of my time and down service. Getting very 😡 when big companys disrespect their long term customers

• 
  Jacqui harding (@Jacquiharding14) reported 35 minutes ago from Luton, England

  @virginmedia She also doesnt do twitter. What she needs is a manager to listen and just sort the problem. Its simple to sort so they just need to. The phobe number they gave her used all her allowance and cut her off midcall today and she is with virgin mobile

• 
  Big E (@lutonmagoo) reported 35 minutes ago from Caddington, England

  @virginmedia broadband down again in my area pay so much money for this so-called superior service absolute shite can’t wait to leave

• 
  Derek Welton (@ampthillweltond) reported 44 minutes ago from Milton Keynes, England

  @virginmedia can I be advised how to get on web chat please to sort my bills out help@needed asap please

• 
  Ben 🦀 (@bencrabtree7) reported 48 minutes ago from Leighton-Linslade, England

  @virginmedia broadband is down despite reading it's back up and running. Website is down too so can't check or report.

• 
  I Make Stuff Up On Tw*tter (@sjdhatters) reported 50 minutes ago from Stoke Mandeville, England

  @virginmedia Company has been wound up so there won't be any concerns about liability. This wouldn't be an issue if account had been set up properly in the first place Tried to do it properly and will screenshot the chat for future legal recourse

• 
  Simon Hale (@Halo1975) reported 53 minutes ago from Luton, England

  @virginmedia 2nd day on the trot someone claiming to be from your ‘tech support’ dept. have called our landline no. claiming there’s a problem with our broadband; there’s not, it’s clearly a scam. I’ve a number that they called from to share with you if you like? Can I DM this??

• 
  Simon Dennis (@sjdhatters) reported 54 minutes ago from Aston Clinton, England

  @NUFCdesperado @vmbusiness Ha ha. Some stuff doesn't need writing down. Like the ******* phone number they rang me on!

• 
  dicky jones (@dickyjones88) reported 54 minutes ago from Luton, England

  @Wormdogg @c_tugendhat @LaurenceWreford @virginmedia Oh I’m glad I’m not alone on this! @virginmedia customer service is so bad they think it’s perfectly normal to need to reset your hub 5 times a day! Given the chance I would shove that hub up @richardbranson backside

• 
  I Make Stuff Up On Tw*tter (@sjdhatters) reported 56 minutes ago from Stoke Mandeville, England

  Dear @virginmedia Congratulations for the worst possible Customer Service going. Been hung up on twice. You don't deserve to be in business

• 
  Jake Kirby (@848Jake) reported 57 minutes ago from Toddington, England

  @virginmedia once again (5th time in a month) you have screwed our account up. Now it’s another 30 minute wait to talk to someone to correct an error you have claimed to have fixed (on 3 occasions) The worst ever customer service

• 
  Matt Davies (@Matt_Davies_01) reported 59 minutes ago from Heath and Reach, England

  .@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Corney (@ChrisCorney1) reported 2 minutes ago

  @OliverGMcManus @katedodd3 @virginmedia It was a great day when I got these rip off merchants out of my life. If uou Google it you will see tgere are multiple mass complaints to Ofcom about obstacles they create to customers trying to switch away. Keep going and threaten a formal complaint.

• 
  Graham FIrth 🇬🇧💙💛🤍🐕 (@firth_graham) reported 3 minutes ago

  Thanks @virginmedia for cancelling installation due today with less than 24 hours notice. Great you think it’s acceptable to now leave me for 2 weeks with no working from home or security cameras. Customer services can’t be bothered to call back, guess I’m leaving before joining

• 
  littlemisssunshine (@JulieFeronica) reported 4 minutes ago

  @virginmedia what's going on in CF14? The broadband is constantly dropping out. App is useless... always says there's nothing wrong until I check the hub, then it's an "intermittent signal". This is just woeful.

• 
  markrmifsud (@markrmifsud) reported 5 minutes ago

  @virginmedia This is beyond a joke. Estimated fix 1st June 12:05

• 
  O2 (@O2) reported 5 minutes ago

  @arcanelove Hi it's us from Virgin Media O2. Sorry to hear your having this issue, if you like we could discuss this further over a private chat, so we can get more information. Have you tried these number 👉 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone.

• 
  London leaver (@ross_biagini) reported 6 minutes ago

  @virginmedia internet keeps going off in Amersham Please fix it

• 
  Dave McGarry (@RealDaveMc) reported 8 minutes ago

  @PremSportsTV Please fix the sound sync on the @virginmedia feed for the @NASCAR race stream.

• 
  Mathew (@Mattyamc) reported 11 minutes ago

  @OliverGMcManus @virginmedia Every broadband company has a minimum speed they must deliver, if there failing then you are well within your rights to cancel. Call citizens advice, they have professional lawyers that will speak to them for you and trust me they will kick them in the nuts while there at it.

• 
  Tom Penfold (@tommyplop) reported 14 minutes ago

  Awful service from @virgin media again

• 
  Pickle (@PickleSchmickle) reported 16 minutes ago

  @virginmedia I’ve been trying to contact you for 3 days, to replace a hub as the current one has no power and the power cord that is broken seemingly doesn’t exist for a Hub 4. No internet for 4 days. What do you suggest we do next to get someone’s attention? #virginmedia