Virgin Media Outage Report in Heath and Reach, Central Bedfordshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Heath and Reach, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Heath and Reach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Heath and Reach, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Milton Keynes, Aylesbury, Luton, Dunstable, Flitwick and Kempston.
| City | Problem Type | Report Time |
|---|---|---|
 Milton Keynes |
Internet | |
| Aylesbury |
Internet | |
| Luton |
Internet | |
| Dunstable |
||
| Luton |
TV | |
| Dunstable |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Heath and Reach, England
Latest outage, problems and issue reports in Heath and Reach and nearby locations:
-
dicky jones
(@dickyjones88) reported
from
Luton, England
@Wormdogg @c_tugendhat @LaurenceWreford @virginmedia Oh I’m glad I’m not alone on this! @virginmedia customer service is so bad they think it’s perfectly normal to need to reset your hub 5 times a day! Given the chance I would shove that hub up @richardbranson backside
-
the Parrot man
(@Lindz2000) reported
from
Aylesbury Vale, England
@virginmedia My fibre broadband has just gone down
-
Matt Davies
(@Matt_Davies_01) reported
from
Heath and Reach, England
.@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬
-
dicky jones
(@dickyjones88) reported
from
Luton, England
@virginmedia your customer service is dreadful I am a key worker trying to help keep the medical supply chain open to ensure people get the vital medicine They need but WiFi keeps overheating when I call you customer service you just hang up on me! I’ve tried 5 times #shocking
-
Mariam
(@Maz_1977) reported
from
Luton, England
@virginmedia the absolute worst WiFi provider
-
Hemz
(@HemzahAhmed) reported
from
Aylesbury Vale, England
@virginmedia Appalling customer service from you guys. After having spent 25mins on hold, I get on but only to be cut off after a short conversation in which the guy on the end didn’t have a clue what he was talking about. Shocking when you consider what we pay on monthly basis!
-
the Parrot man
(@Lindz2000) reported
from
Aylesbury Vale, England
@virginmedia @Nebularusart Down
-
Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@OpenreachHelp They have and have been told an engineer within 5 days. Can you not read? Your engineer has lied and so have you. You have 48hrs to activate my line or I will cancel @SkyUK and use @virginmedia who don’t use your **** engineers or infrastructure
-
Chris Walker
(@chris87uk) reported
from
Wootton, England
@virginmedia neighbours and myself are having problems with our tv and internet but your web test and web status says nothing wrong . MK43 9BS area . Tv channels and internet intermittent
-
Tony
(@tony_cop) reported
from
Ampthill, England
@virginmedia @seanfitzy01 He’s right though. I was on phone for 50 minutes. With my problem still not being solved. Just keep getting fobbed off
-
clyde frog
(@rhysxciv) reported
from
Luton, England
Hahahaha you virgin media scum, so glad I switched at the right time. Worst service provider, worst customer service
-
Hemz
(@HemzahAhmed) reported
from
Aylesbury Vale, England
@virginmedia It is your job to apologise but I’m not alone in expressing dissatisfaction at the level of customer service at VM. That aside, I want to know why my router drops its connection almost daily causing me to power cycle my network chain in order to restore services to all devices
-
Liz Anderson RN
(@nutritionlizA) reported
from
Aylesbury Vale, England
Not good enough. As a very dissatisfied @virginmedia customer I find increasing a pensioners tariff without warning shoddy and poor. But then they are not known for good customer care.
-
Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam My broadband was due to be activated by @OpenreachHelp yesterday. The engineer has marked it as a completed job yet I have no active line and have been told to wait up to 5 days for it to be checked. You have 48hrs to fix it or il cancel and go with @virginmedia
-
Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia for 3 days now I have had no television due to you admin error. Yesterday you managed to connect the broadband but still no TV - worst customer service I have ever experienced and for so much money. Cannot see why I should continue with you
-
Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam This is a new contract I have taken out with you and it’s not a good start. If it’s not resolved within 48hrs I will cancel and go with Virgin media who don’t use openreach.
-
Jamie Carbin 🤔
(@JamieCarbin) reported
from
Luton, England
@virginmedia Absolutely useless! Was on hold for 50 minutes and suddenly you terminate the call. I’m sure if I cancel the direct debit I’ll hear from you quick enough! 🤬
-
craig stichbury
(@craigstichbury) reported
from
Upper Sundon, England
@vmbusiness hi we have an outage on a business dedicated line ruddy joinery mk455bs stuck on hold for support with no answer can you advise what the issue is please.
-
Tony
(@tony_cop) reported
from
Ampthill, England
@maesozinha @virginmedia They don’t answer this question for some reason. 🤔. But use this virus for an excuse for poor service and slow response times.
-
Ryan wells
(@WellzyRM84) reported
from
Dunstable, England
@virginmedia the “issue” is clearly not fixed and the engineers sat in the BP garage at the end of the road don’t seem too fussed to sort it either how do we claim a refund (4 weeks now FFS) both neighbours have great comms BT
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Leanne Cain
(@thelealea23) reported
Me: hi @virginmedia your network cab is wide open and I can’t see an engineer van. If I’ve missed it fine, but if not there is a problem as everything’s exposed. VM: we’ll send an engineer in the 14th November. Me: sure… fine what ever.
-
Marian
(@TheMums) reported
@virginmedia Yes but it has to be down longer than a day
-
Mrs W
(@miss_chicken) reported
@virginmedia No, there’s still issues with broadband and TV services still.
-
J Stuart Ridyard
(@JStuartRidyard) reported
@virginmedia 12 days later and even though they have identified the problem, they can't switch my account to a new email address. Seriously this is the senior IT team at Virgin can't update an email address. I'm following up with @Ofcom now. 3 months and they can't fix it
-
Diana
(@iholiday_68) reported
@virginmedia our broadband is down more than it works!! You should be paying us!
-
Duncan Hartley
(@HartleyWorld) reported
@virginmedia I’m not seeing any volt boost on my broadband. Who can help me? It’s impossible to talk to anyone at VM
-
MissGarcia
(@hemmie78) reported
@virginmedia I am disgusted at the level of service my my 72 year old widowed mother is receiving. No home phone since Friday and was told today that no one would be fixing it! She has to move to a hub instead but you cant give her any idea of a date she just has to wait!
-
becky
(@beckybspurs) reported
@virginmedia your internet is shocking! Not working properly all week, tried rebooting, nothing! Even tried to check service via your website but that’s not even working!!
-
Hooplala
(@Hooplala) reported
@virginmedia I’ve done that thanks. It tells me there isn’t be clearly there is as I have no internet. This is a daily occurrence and Virgin Media are not providing me with a service that I am paying for.
-
Justin C
(@supasaffa) reported
@virginmedia @BBCWatchdog hope you look into the service virgin supply