Virgin Media outages and service status in Heath and Reach, England

Problems in the last 24 hours in Heath and Reach, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Heath and Reach, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heath and Reach, England

The most recent Virgin Media outage reports came from the following cities: Milton Keynes, Luton, Dunstable, Leighton Buzzard, Flitwick, and Aylesbury.

City	Problem Type	Report Time
Milton Keynes	Internet	5 days ago
Luton	Wi-fi	6 days ago
Luton	Internet	6 days ago
Milton Keynes	E-mail	6 days ago
Luton	Wi-fi	6 days ago
Luton	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Heath and Reach, England

Latest outage, problems and issue reports in Heath and Reach and nearby locations:

• 
  Barry Stanbridge (@barrystanbridge) reported 1 minute ago from Leighton Buzzard, England

  So @virginmedia why is the TV guide always wrong, every week I have to rewatch love island (I know it’s crap) on catch up as the guide is never updated if the show is extended. You do not get that with sky! Explanation please

• 
  Sophie Lonergan (@midnightmaggie) reported 2 minutes ago from Luton, England

  @virginmedia 1.5 hours and counting on the phone to virgin to try and sort out the wifi. Worst service ever, been with them for 3 months and had the slowest speed we have ever had! Don’t use them, bunch of cowboys! 😡

• 
  Big E (@lutonmagoo) reported 5 minutes ago from Caddington, England

  @virginmedia Call the line says there’s no issues in my area by Neil no at least three people in the same street as me that have no service at the moment so again absolutely incorrect information

• 
  Big E (@lutonmagoo) reported 6 minutes ago from Caddington, England

  @virginmedia how do I find out how long is left on my contract have to leave because you’re not providing me with the service on paying for terrible service would never recommend it to anyone

• 
  Phyllis Charles (@flissaggie) reported 6 minutes ago from Luton, England

  @virginmedia been trying to speak to someone about my contract been fobbed off ' our system is down' or ' I will call back' still waiting!!!

• 
  Helen (@Creativedecs) reported 8 minutes ago from Dunstable, England

  @virginmedia My WiFi is constantly cutting out, my laptop can't connect because there is an IP address issue, no WiFi single in my garden. All of these issues started yesterday.

• 
  Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥 (@SandraDunn1955) reported 13 minutes ago from Dunstable, England

  . @virginhelp @virginmedia As a long time customer, I took advantage of your recent offer of a 360 box plus mini box at no extra cost. Confirmed by a supervisor on 29/9. PLEASE SEND THE SIGNAL! 1/2

• 
  🦄 UnicornFarts641🦄 (@LegitBoss69) reported 14 minutes ago from Luton, England

  @virginmedia Mixture of things . I don't even feel like a valued customer with you guys.

• 
  🎀･ﾟ✩𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩･ﾟ🎀 (@LadyNajaGirl) reported 20 minutes ago from Luton, England

  @virginmedia hello, could you follow me so I can message regarding an issue with a hotel wifi? I was given a virgin media email address but no one has responded and it’s been over a month. Thanks.

• 
  Ryan wells (@WellzyRM84) reported 20 minutes ago from Dunstable, England

  @virginmedia the “issue” is clearly not fixed and the engineers sat in the BP garage at the end of the road don’t seem too fussed to sort it either how do we claim a refund (4 weeks now FFS) both neighbours have great comms BT

• 
  Matt Davies (@Matt_Davies_01) reported 25 minutes ago from Heath and Reach, England

  .@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬

• 
  clyde frog (@rhysxciv) reported 28 minutes ago from Luton, England

  Hahahaha you virgin media scum, so glad I switched at the right time. Worst service provider, worst customer service

• 
  Ovais Ahmed (@ov_ahmed) reported 28 minutes ago from Luton, England

  I called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice

• 
  Alison Mitchell (@F_O_I_D) reported 31 minutes ago from Luton, England

  Virgin media is down for maintenance. No WiFi and no tv. Guess I’ll have a mix.

• 
  dicky jones (@dickyjones88) reported 36 minutes ago from Luton, England

  @virginmedia your customer service is dreadful I am a key worker trying to help keep the medical supply chain open to ensure people get the vital medicine They need but WiFi keeps overheating when I call you customer service you just hang up on me! I’ve tried 5 times #shocking

• 
  🦄 UnicornFarts641🦄 (@LegitBoss69) reported 39 minutes ago from Luton, England

  @virginmedia I WILL be going to trading standards. Enough Is enough and your team lie and never Wana resolve or help us resolve the issues Inc fact they break their own agreements with the customers!!! @TradeStandards

• 
  Nick Daniels (@goitsagch) reported 42 minutes ago from Luton, England

  @virginmedia No, I had to admit defeat after 50 minutes. I had things to do! I have a new Virgin Mobile 4G SIM and I need to transfer the number from and old Virgin 3G SIM to it. If you could help with that, that would be marvelous.

• 
  dan@randrhotrodimports (@Dan_lutonbear) reported 52 minutes ago from Luton, England

  @virginmedia 1st issue not being able to change address from 1 property to my new address (new build). 2nd issue trying to speak to someone to cancel our account.

• 
  dan@randrhotrodimports (@Dan_lutonbear) reported 55 minutes ago from Luton, England

  @virginmedia do you actually have humans employed at your call centres ? After spending a total of 6 hours going from one recorded message to a automated line I have given up. I have absolutely had enough of your lack of customer service poor service poor quality broadband

• 
  Lil’Shaq👊🏻 (@shaqlockholmes) reported 55 minutes ago from Leighton Buzzard, England

  @SkyHelpTeam My broadband was due to be activated by @OpenreachHelp yesterday. The engineer has marked it as a completed job yet I have no active line and have been told to wait up to 5 days for it to be checked. You have 48hrs to fix it or il cancel and go with @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Douglass (@dougbowski) reported 5 minutes ago

  @virginmedia Why is dealing with your customer services such a pain? Contract renewal for broadband only - £84 nearly double. Get in touch, 3 different departs, offers from £77 down to £44 then up to £53 all for the same deal. I’m thinking I will just leave for @Vodafone

• 
  BallyD Typos are my speciality🤷🏼 🇬🇧 (@DaveBall65) reported 7 minutes ago

  @virginmedia lates news on. Urging Box still has the same fault Chat to VM because Calling is stressful Finally arrange an engineer on 13 th Get a text last night coming today 12 th Have hospital appointment today But can cancel virgin and it will cost me £25 Terrible

• 
  ESK7RADIO (@ESK7RADIO) reported 7 minutes ago

  @virginmedia ok it’s been over a week now 2 calls to customer support and I’m still locked out off my account which is stopped me using my app .

• 
  Dan (@LUFC_BULL) reported 8 minutes ago

  @Leemhammond @virginmedia They **** about all time. Its not even 4k anymore. I reckon its 1440 upscaled

• 
  Simon Kossoff (@Skossoff) reported 13 minutes ago

  @virginmedia do you have outage in w5 5BH

• 
  Stephen Old German - English Translator (@old_stephen) reported 17 minutes ago

  @virginmedia Cannot log into VM again. Were you born useless or did you have to practice? I am going to change to another provider which has better customer service. I am told that Sky customers only have to make a phone call to get help.

• 
  Win the Farke Lot! 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JoshLoweLufc) reported 17 minutes ago

  @virginmedia online chat won’t work and seen as I can’t call, I have no way of discussing my expiring contract. Ridiculous customer service as usual.

• 
  James Agg (@Jimmyboy35) reported 18 minutes ago

  @virginmedia I have now been on hold for my broadband and TV issues for over 2hours in total

• 
  Roland Hesz 🎸⛩️🏳️‍🌈 (@rolandhesz) reported 20 minutes ago

  Hey @virginmedia, is it correct that I am not allowed to read the contract before I sign up but I still have to tick the "I have read it..." checkbox to sign up? That's what your customer service agent is telling me now. I thought it was a broken link but I'm told otherwise.

• 
  Andrew Baynton (@theandyb10) reported 22 minutes ago

  @virginmedia just had a missed technician leaflet through the door despite the fact my wife was in after rearranging work to be there. Doorbell doesn't work due to no internet but no attempt made to knock. Really upset because daughter's a level exams about to start