Virgin Media Outage Report in Sawbridgeworth, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sawbridgeworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sawbridgeworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Sawbridgeworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Harlow, Waltham Cross, Ware and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Sawbridgeworth, England
Latest outage, problems and issue reports in Sawbridgeworth and nearby locations:
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Tai Aro
(@Tai_Aro) reported
from
London, England
Hey @virginmedia @VirginMediaCC I’ve not had #broadband connection for a day now. The usual fixes are not working, tried calling customer service but no answer. Please help!
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia My Internet has cut out twice this morning for a few mins. I am in Bishop’s Stortford, Herts. Are you having problems in this area?
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Scott
(@scottdb79) reported
from
London, England
@virginmedia WiFi down yet again in SE6, what’s going on, can your servers not cope with temperatures above 30c! I think it’s time to stop using the #stayconnected tag line, it’s not doing you any favours. Some of us have to work to do and deadlines to meet.
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Paul Dart
(@Enfield67) reported
from
Enfield Lock, England
@virginmedia after a long wait I’ve spoken to someone to successfully change my tv package. They then said they’d put me through to someone to book a slot to fix an issue with my box. I’ve been hanging on listening to music for 45 more minutes. Is there a way to book online?
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Nicola Slyper
(@nixearle) reported
from
London, England
@virginmedia I’ve been trying to get a response from your live chat. I sent a message at 9:38 this morning. I got a response at 13:00 but the person seems to have disappeared as now I’m not getting any response. I just need old bills from Mar-Jul19. Please help?
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Simon Bucks
(@SimonBucks) reported
from
London, England
@virginmedia It was down for the whole of yesterday. Came back eventually in the evening but too late for my working day. Please can you tell us what the problem was. The service is really flaky and for the price you charge I would expect 99.9% reliability.
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Ruth Tongue
(@RuthTongueBites) reported
from
London, England
@virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?
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Papa J
(@CalfosDrive) reported
from
London, England
@virginmedia I need a new sim sent to my new address. Haven’t been able to speak to anyone and have no service on my phone. Can someone get back to me.
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
Did not last long, my @virginmedia service yet again has let me down!
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Reece Hodges
(@DJReeceHodges) reported
from
Enfield Lock, England
@virginmedia Can you please look into why my internet is so useless and slow?
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Natalie O'Sullivan
(@NatalieEllenO) reported
from
Enfield Lock, England
@virginmedia is it common practice to lie? Myself and my neighbours have been without internet and tv services for nearly 2 days. We have been told an engineer is on site but time to fix keeps getting extended. Neighbour calls to follow up and is told ..1/2
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Lauren
(@LaurenBarrett95) reported
from
Harlow, England
@virginmedia hi - want to change from a pay as you go to a monthly phone tariff for an elderly relative - shops not open and nobody answering the customer service phone line. How do we do this/who do we contact please?
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Shelley (Facius) Stuart
(@ShelleyFacius) reported
from
London, England
Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia I finally got through to a girl called Chloe. She was very argumentative and seemed to cut me off at the end so none the wiser. How do I go about making a complaint?
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Disastrous service from @virginmedia every single day in SE6 area. On off on off all day long. On most expensive tariff. Joke
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia down for the third time today. Why am I paying for this?
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Reece Hodges
(@DJReeceHodges) reported
from
Enfield Lock, England
@virginmedia why does my internet always have some sort of problem?
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
Love that our internet just works when it wants 🙄 @virginmedia the service you provide including customer service is appalling!
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Joanna
(@jojo10rocks) reported
from
Enfield Lock, England
@virginmedia absolutely shocking service for my parents again from virgin
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Paul Shears
(@PaulTShears) reported
from
Broxbourne District, England
If this pandemic has highlighted anything, it's just how bad @virginmedia are at delivering on their promises. I'm pretty sure my connection has been down as much as it's been up over the last 3 months.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Minky
(@Minky_monkey) reported
@virginmedia Engineer has been and credit where its due, nice fellow who knew his stuff. Router has now been swapped out for a hub 4. Will see how this goes. Will still be making contact regarding the loss of service and all the other issues. Fingers crossed.
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Colour With Wonder
(@colorwithwonder) reported
@virginmedia Yes. We have all our services back, and I thought you guys could do with some good news. I'm really impressed with the customer service both over the phone and in person via your engineers.
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Colour With Wonder
(@colorwithwonder) reported
I know @virginmedia get a lot of flack. However, would like to praise the team. Our services went down Tuesday night. Called them Wednesday and today they sent out an engineer. He spent a lot of time and figured it was connection between the box and our house.
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gary eaves
(@garye1969) reported
@virginmedia So your business model is based not on customer need but on getting new sales? Existing customers can wait as they are not relevant. #GreatService
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Chris
(@ChrisEssex) reported
@virginmedia I got an email saying that the wifi will be merged into one intelligent wifi. Will the network names change? If so I have to re-connect each one.
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Jonno
(@Jonno57) reported
@virginmedia waited 7 hours for a booked engineer. Still hasn’t come. Didn’t even call to say he’d be late. And we’re sat waiting to go on holiday and support are useless. Shambles of a company.
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Press
(@Press37551712) reported
@virginmedia @DJGaryBaldy I forgot my password I watched a video but not really helpful, but I have recovered my account back through the help of rossgerberkawasaki on Instagram has help me thanks so much
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Jamie McEwan
(@JamieMc76633051) reported
@virginmedia We can receive incoming calls from other Virgin Media phones (neighbour) but not from mobiles or non-Virgin customers. It looks like a line problem.
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StopYourTwaddle
(@StopYourTwaddle) reported
@virginmedia All day, for three days now, when trying to get through to Sales on 1908 - a notice has been given of a 60 min+ wait. Disgusting way to treat customers. I need to talk to someone and it is proving impossible to do so. Maybe we should all switch to a diff provider??
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TomsTravelBlog
(@tomstravelblog) reported
@virginmedia I need a number for your complaints department, you’ve changed my direct debit without my full authorisation, you raised a complaint and said you’d be in touch within 72 hours in which you closed the same complaint without talking to me, I am furious with this service, failure!