Virgin Media

Virgin Media Outage Report in Sawbridgeworth, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sawbridgeworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sawbridgeworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sawbridgeworth, Hertfordshire, England 05/04/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sawbridgeworth, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Harlow, Ware, Great Dunmow, Hertford and Waltham Cross.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Sawbridgeworth, England

Latest outage, problems and issue reports in Sawbridgeworth and nearby locations:

  • s_mann71 🔑 Shawn 🔑 (@s_mann71) reported from Broxbourne District, England

    @virginmedia usless customer services, been without Internet and TV all day now 😡😡😡

  • theotheodorou Theo Theodorou 💙 (@theotheodorou) reported from Enfield Lock, England

    @virginmedia my broadband is still down since this morning. Your engineers have not fixed the issue although your automated system says no issues in area. Please tell your engineers we are still down in N21. Impossible to talk to a human. Very frustrating.

  • melsmith25 mel smith (@melsmith25) reported from Hoddesdon, England

    @virginmedia totally unacceptable , over 1 hour, being cut off 4 times, explaining my request to 15 different people, and still I have no solution to my request complaint on its way

  • Uptowndiscos Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England

    @techdotintel @virginmedia @O2 I'm a virgin HOME customer and an O2 business customer but I don't qualify

  • hairydalek ⭐️ 🇪🇺 Paul ⭐️ Dunning 🇪🇺 ⭐️ (@hairydalek) reported from Writtle, England

    Sadly, the @horror_channel catchup service isn’t on @virginmedia , which is a total bummer.

  • davymace David Mason (@davymace) reported from Enfield Lock, England

    @virginmedia Hub4. It’s bad everywhere but gets worse further away from hub. Avg c.40mbps when promised >100.

  • AdiStaempfli Adi Staempfli (@AdiStaempfli) reported from London, England

    After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!

  • BunnyJmz | RawrBunny 🤙🏼🇮🇹🇮🇹 The Conte Effect (@BunnyJmz) reported from Harlow, England

    My tv hasn’t come back on but the blue light is it I think you have broken my tv and My box is still not working @virginmedia #virginmedia

  • damienk11 Damien Kelly (@damienk11) reported from London, England

    @virginmedia broadband service in Greenwich London is shocking, hasn't been working for 1 week now and when I've rang customer services multiple times, all they try to do is up-sell me on their other more expensive packages. Terror to think we pay for this service!!!!

  • alanburkittgray Alan Burkitt-Gray (@alanburkittgray) reported from London, England

    I have hardly ever heard a good word about @virginmedia service. Why is it so hard to fix?

  • Mostons Paul Moston (@Mostons) reported from Enfield Lock, England

    @virginmedia Fastest UK broadband. That’s a maybe, but what you fail to say is that you will suffer regular outage and won’t be able to work. But that’s ok because you’ll pay £16 compensation for hours of lost production.

  • Bambarumba Jim Thompson (Thompson Promotions) (@Bambarumba) reported from Harlow, England

    @woodcuttersson @virginmedia I’m having the same issues in getting through to anyone. My fault isn’t even connected to this outage so is even more frustrating that I can’t get through to anyone!! 🤬🤬🤬

  • RogerHighfield Roger Highfield (@RogerHighfield) reported from London, England

    @virginmedia l have lost the internet - any issues in Greenwich/area 21/SE10 and, if so, when can l get my life back!?

  • Uptowndiscos Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England

    @techdotintel @virginmedia @O2 I'm currently a Virgin media customer and business O2 customer. Do I qualify?

  • AdiStaempfli Adi Staempfli (@AdiStaempfli) reported from London, England

    @virginmedia Rather loose a long-standing customer then?

  • jim_dawes James Dawes (@jim_dawes) reported from London, England

    @virginmedia service just gets worse and worse. 3 days with no TV service whatsoever, and now no Internet either in SE7. It's simply not good enough anymore. Your service has been declining rapidly for over a year. Sort it out please.

  • markandall Mark O'Brien (@markandall) reported from London, England

    @virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?

  • Mostons Paul Moston (@Mostons) reported from Enfield Lock, England

    @virginmedia So customer services are baffled by daily outages since July - you should advertise a “not a fault free service” expect months of business disruption , and forget working from home. Just fix the problem.

  • PrinceKp87 K.P (@PrinceKp87) reported from Harlow, England

    You lot taking the mick? How long is it taking to fix this no TV issue. @virginmedia

  • t3xuga 𝒯𝑒𝓍𝓊𝑔𝒶 (@t3xuga) reported from London, England

    @virginmedia with the new price increase it states with don't need to pay any cancellation fees. My contract ends on the Summer, if I were to cancel do I need to pay the remaining months?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • collier_ems Emma Collier (@collier_ems) reported

    @virginmedia And we've been a customer for over 8 years and it's absolutely shocking the service we are currently receiving! Perhaps you can get someone from your complaints department to contact us because getting through to them is impossible!

  • realjtk James T Kelly (@realjtk) reported

    @virginmedia Think I need a new router. Internet isn’t working properly on WiFi but your tests show there’s no connection issues. I’ve done everything including a factory reset and it’s still not working. I rely on the Internet for my work, so I need it sorting ASAP.

  • MathieuCamus Mathieu Camus (@MathieuCamus) reported

    @virginmedia Nw6 1te. Now says it won't be solved until 19/12!!! Wtf?

  • NunquamD Nunquam Dormio (@NunquamD) reported

    @virginmedia Yes. And apparently you aren’t going to fix it until 10:00 tomorrow.

  • estherbeadle Esther Beadle (@estherbeadle) reported

    @virginmedia You don’t need my help to get it addressed and I think it’s pretty shocking VM keeps asking. Someone in VM needs to do their job and revise how reported bereavements are dealt with instead of asking actual bereaved people who have their own jobs to do it for them.

  • Bladester_ SxR | Blade Or Die (@Bladester_) reported

    @virginmedia How the hell do you expect us to pay our internet bill when your god dam payment gateway is ALWAYS DOWN!! Please fix your servers or your app... It's ****

  • lisa58529198 lisa (@lisa58529198) reported

    @virginmedia trouble with broadband and can’t seem to get any help.

  • jo_t4ylor JoT4ylor (@jo_t4ylor) reported

    @virginmedia Yes I have reported this issue, I have contacted virgin media by phone 3 times, online chat, and also online complaint. I am still awaiting confirmation of when my services will be resumed.

  • humy8 Humy Zaman (@humy8) reported

    @virginmedia please fix the #broadband area fault in London E8

  • CassiCompton Cassie Compton (@CassiCompton) reported

    @virginmedia our WiFi has been down for 2 days now? Restarted numerous times still not working?