Virgin Media outages and service status in Renton, Scotland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Renton, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received May 22, 3:42 PM GMT+1.
- TV (84%)
- Internet (8%)
- Total Blackout (4%)
- Wi-fi (3%)
- E-mail (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Renton, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renton, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 23: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Renton, Scotland
The most recent Virgin Media outage reports came from the following cities: Clydebank, Dumbarton, Greenock, Alexandria, Paisley, Barrhead, Johnstone, Erskine, and Renfrew.
| City | Problem Type | Report Time |
|---|---|---|
 Clydebank
|
TV | 1 day ago |
|
Clydebank
|
Total Blackout | 1 day ago |
|
Dumbarton
|
Internet | 2 days ago |
|
Greenock
|
Wi-fi | 3 days ago |
|
Clydebank
|
Internet | 3 days ago |
|
Greenock
|
Internet | 5 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renton, Scotland
Latest outage, problems and issue reports in Renton and nearby locations:
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gavin (@stargavnise) reported from Paisley, Scotland@virginmedia hi, just had terrible experience with your whatsapp support. Will you accept a DM?
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Craig Taylor (@Craigsheesh) reported from Alexandria, Scotland@virginmedia I have an outstanding complaint since 12/01 with a promise a supervisor would call within 72 hrs having heard nothing since 12/01 I phoned yesterday and was told a supervisor would call within 24hrs still no call appalling customer service. Where do escalate this to
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Toxteth O'Grady (@allandm1284) reported from Clydebank, Scotland@virginmedia @AlanC_44 I had an issue. Reduced my package in april to £120, You are now charging £214 per month. Phoned up. "Sorry about that, someone will call back in 48hrs" That was 620 hours ago.
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Santiago Matalonga (@santimatalonga) reported from Paisley, ScotlandDear utilities providers (ex @virginmedia & @BritishGas), if you are offering support via chat, embrace that communication is asynchronous. Can't wait around d for you to pay attention, but i will answer eventually. @hp instant ink got this concept. Ask them!
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Elenita (@Coops_71) reported from Thornliebank, Scotland@bless_machine @SkyUK @virginmedia Thanks, but my parents have cable and no issues. And I don’t think they ever had a 47% increase on their monthly bill with no warning.
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jackie fusion (@FusionFabrics) reported from Paisley, ScotlandCome on @virginmedia no telly working, internet in and out. Three different error codes, support line stating All Busy Goodbye. What’s the story, answer appreciated soon please.
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Elenita (@Coops_71) reported from Thornliebank, Scotland@virginmedia I’ve waited 12 hours and still have the same issue
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Hilary Glen 💉 (@hipsytips) reported from Milngavie, Scotland@virginmedia So. Tried that. After lots of verification it is now asking what my question is. Having spent many hours explaining the issues to various members of your fault dept you’ll understand I’m not keen to type it all in now 🤯🤬
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Angie Murphy (@angie__murphy) reported from Greenock, ScotlandHas anyone got that Virgin Media 1 gig internet? If so, what's it like for stability, etc?
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Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland@virginmedia I’ve done all that and it always says “no issues” but often when you get through on the phone you’re told there are and engineers are working on it. I’m just fed up of having to go through all the tests and restarts every time I want to record something or watch catch-up tv
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Erin Stenson (@erinnstenson) reported from Clydebank, Scotland@virginmedia can u provide a number for me to contact that won’t give an auto response and hang up please
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Pauline Cameron (@smiles333) reported from Erskine, Scotland@virginmedia My bill has shot up and I want to cancel my contract!! I’ve been trying to do that for 5 weeks!!!!
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Peter Robinson (@robbo_1962) reported from Dumbarton, ScotlandSince upgrading to @virginmedia M200 broadband the sound and vision in our tv keeps going out of sync. Does anyone know why and if there’s a solution? Thanks
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Alistair Macqueen (@bigverne2000) reported from Milngavie, Scotland@virginmedia Hi, eventually after over an hour of holding(for the third time) got though to someone who asked me to go through everything again for a third time. After 20 minutes of language difficulties got them to agree to send an engineer to my house in Wednesday to try and sort issues
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Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland@virginmedia I’m paying for 200mbps and sometimes I achieve that, like now, but I still can’t watch @BBCiPlayer without constant buffering. This “local” issue was supposed to be sorted. Seriously considering other options to watch @BBCMOTD
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Elenita (@Coops_71) reported from Thornliebank, ScotlandWorking from home is great fun when @virginmedia goes down and you’ve got a deadline.
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Jim McEleny🏴 (@JimMceleny) reported from Greenock, ScotlandGot this in email from @virginmedia / O2, "Each year your Airtime Plan will be increased by the Retail Price Index (RPI) rate of inflation announced in February plus 3.9%. If RPI is negative, we’ll only apply the 3.9%." No problem with RPI increase, whats the 3.9% for? #robbery
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🏴 Gary ScottishEagle 🏴 (@garydg7) reported from Greenock, Scotland@virginmedia Your customer service is absolutely shocking. You have cut off a vulnerable pensioner twice in the past 72 hours for reasons of your own error, leaving her with no means of communication whilst apparently being unable to fix the issue for 24 hours. Shocking! 🤬
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Ped (@ped1969) reported from Bishopton, Scotland@virginmedia no wifi for nearly 4hrs... tried to call but gave up after being on hold for 40 minutes... help.
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Pauline Cameron (@smiles333) reported from Erskine, Scotland@virginmedia what a disgrace! Trying to get hold of someone for 5 weeks!!! They keep ignoring all my messages! Going to cancel direct debit
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Clareactually (@ActuallyClarex) reportedFk sake #virginmedia not working yet again. That’s made my mind up. Cancel it is.
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Louise Bagshawe (@LouiseMensch) reported@Benleo @virginmedia In America they would have been hit with a bunch of class action lawsuits already but the best you can do is probably make a complaint to a regulator.
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Tom Fahy (@MojoTomSpring) reported@SuzieD755164 @RTEOne @virginmedia Weak men created bad times, bad times create strong men, strong men create good times.. that’s what happening now, the incompetence of these elites has pushed us into the dark ages.. now people are rising to bring back common sense and stability
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Dave (@DaveWW1877) reported@virginmedia Complete joke of a company, ongoing complaint since the 30th March Promised a Backs transfer for the compensation, chasing for over a month only to be told Backs not working, but the best is cheque refund posted today please allow 45 days for delivery. 🐌 Mail Joke
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gail hendry (@gail_hendry) reported@virginmedia Ive already raised 2 complaints with nobody doing what i actually asked them to do. I shouldnt have to raise a 3rd one for the same issue
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Ryan Stringer (@RyanStringer72) reported@IamCarrieagain @virginmedia Cancel them. Go elsewhere. You shouldn't be paying for something your not getting. They are bullies. I don't understand why people pay for these services.
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Carrie (@IamCarrieagain) reported@virginmedia You turned off my router remotely and you can turn it back on until I am well enough to deal with trying to set up the new one. Thought of indirect discrimination under EA 2010? How about the fact your were not up front about your service changes/consequences too?
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Leon Spight (@leonspight) reported@Benleo Slim consolation however I’ve been a VirginMedia customer for 20+ years and other than a blip back in 2019 due to no fault of VM the service has been fantastic. But this isn’t good enough, come on @virginmedia do better
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Peter Totays (@p_tar) reported@LouiseMensch @virginmedia @Benleo The worst company!
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marc (@bighandsmassuer) reported@virginmedia all I wanted was a new contract, after 16 years I thought it would be quite straight forward Oh no, the 3 customer service people I spoke to were useless Great way to run a business