1. Home
  2. Companies
  3. Virgin Media
  4. Ramsgate
Virgin Media

Virgin Media outages and service status in Ramsgate, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Ramsgate, including 0 direct reports.
  • The most common problems reported in this area mention TV and Internet.
  • The most recent signal from this area was received May 18, 8:20 PM GMT+1.
  • 67% TV (67%)
  • 33% Internet (33%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ramsgate, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ramsgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 21: Problems at Virgin Media

Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ramsgate, England

The most recent Virgin Media outage reports came from the following cities: Broadstairs, and Margate.

CityProblem TypeReport Time
Broadstairs TV 3 days ago
Margate Internet 5 days ago

Nearby cities with recent reports

Broadstairs

1 recent signals

3 days ago
Margate

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ramsgate, England

Latest outage, problems and issue reports in Ramsgate and nearby locations:

  • bobmitchell82
    bob mitchell (@bobmitchell82) reported from Margate, England

    @virginmedia I checked on the app and it says my account has finished . I’m not going to waste more of my time being left on hold when I have requested someone phone me back and been told 24-48 hours and still nothing. If only the customer service were as helpful as your Twitter team

  • D4nBu7ke
    Daniel Burke (@D4nBu7ke) reported from Broadstairs and St. Peters, England

    I sent a email to @virginmedia on the 15th January, I was given the following Complaint reference: C-150121161 And promised contact within 28 days, by my counting it’s been 2 months.....

  • Pol77
    Polly Danby (@Pol77) reported from Broadstairs and St. Peters, England

    @virginmedia urgent help please. An extremely vulnerable lady’s landline is down. She has no log in details as these were set up by her late husband. Cannot get through to you by phone or by web chat. Please dm me with advice urgently, thanks

  • SamRSparrow
    Sam Sparrow 🇪🇺 (@SamRSparrow) reported from Broadstairs and St. Peters, England

    @virginmedia The service status page hasn’t updated since 1pm. Everyone in the area has the internet down and yet I’m being told right now on the phone there is no problem. I had an engineer booked tomorrow and VM cancelled that and now can’t send one until Monday? Awful service.

  • jimmygreen83
    James Green (@jimmygreen83) reported from Margate, England

    Hi @virginmedia my internet has gone down in my house, it has been like it for about 2 hours now. I have the hub3, baselight is staying green, wifi light is staying green and the internet arrows are flashing green. Help please. Have turned off and on, didn't work.

  • revdmesmith
    Michael Smith (@revdmesmith) reported from Kingsdown, England

    ****** @bt_uk been at my parents for past couple of days. Had to reset router every day at least twice. Broadband goes down regularly. Thank goodness we have @virginmedia at home!

  • jimmygreen83
    James Green (@jimmygreen83) reported from Margate, England

    @virginmedia Hello, thank you for your quick reply. If i search via postcode it states there is a broadband issue but if i use my app it just states a tv issue. Have try rebooting twice and issue has stayed.

  • jimmygreen83
    James Green (@jimmygreen83) reported from Margate, England

    @virginmedia Issue via postcode has now gone back to green but my router is still green. Cheers

  • sheradondublin
    Sheradon Dublin (@sheradondublin) reported from Margate, England

    @virginmedia It’s the same problem we always have with your WiFi, it’s patchy at best. Even when I’m standing next to the box

  • andeenic
    Andy Nicoll (@andeenic) reported from Margate, England

    @virginmedia Hi I have now chased up 4 times wasting countless pointless hours and it seems that I need to contact CISAS to get a response unless you can help. Ref number COM10411 f

  • LoadedStudios
    LOADED (@LoadedStudios) reported from Margate, England

    Hi @virginmedia me again. How come I get a bill sent to my email address which is not linked to my account? I login in and it's someone elses account!

  • heavenndhell666
    Heaven And Hell (@heavenndhell666) reported from Broadstairs and St. Peters, England

    @virginmedia Up to your services you make sure they are unemployed so available when your company makes errors. Needless to say the day my contract ends I leave

  • SamRSparrow
    Sam Sparrow (@SamRSparrow) reported from Broadstairs and St. Peters, England

    @virginmedia Already done it and there is an outage in the area and now saying won’t be updated until 9.30pm? How am I supposed to work?

  • MagicIce
    Magic Ice (@MagicIce) reported from Broadstairs and St. Peters, England

    @QueenieandBlue @RageDarling @virginmedia Im with virgin media mine goes down with really really bad weather like we are having now. But apart that i carnt complain about the service. Because my sky goes at the same time as virgin does in the bad weather.

  • grant_saffery
    Grant Saffery (@grant_saffery) reported from Margate, England

    1st day with @virginmedia & **** all is working. Waited all day for an “engineer” to come & make an abysmal attempt at installation before telling me everything was working & then ******* off rather sharpish. Spent the rest of evening on phone trying to sort. Appalling service

  • CaryAWright
    Cary Wright (@CaryAWright) reported from Margate, England

    @virginmedia @Dan13lBurk3 I spoke to your customer service team who “guaranteed this fault would rectified by 21:25”. I explained the gravity as I needed to finish work for Xmas. They lied!! I’ve now got to drive to London and work through the night! Appalling!

  • Jackd_cpfc
    Margate Jack (@Jackd_cpfc) reported from Margate, England

    @money4nuffin @virginmedia This is the 1st issue I’ve had with them in fairness and not happy with the way they are handling it. Other than screen shots of other peoples phones I’ve had no updates

  • SamRSparrow
    Sam Sparrow (@SamRSparrow) reported from Broadstairs and St. Peters, England

    @virginmedia I would suggest then that the service status should be updated to reflect that situation.

  • jsfuller75
    Jason Fuller (@jsfuller75) reported from Broadstairs and St. Peters, England

    @virginmedia Is there a fix for your customer service as no one seems to want to help me on your messaging service.

  • SamRSparrow
    Sam Sparrow 🇪🇺 (@SamRSparrow) reported from Broadstairs and St. Peters, England

    @virginmedia I am extremely unhappy broadband been down since 1.15pm. Booked an engineer. This has been cancelled with no explanation. Can’t book another. Service status says it’s fine but many others online in CT10 says there is an area issue. First person on phone hung up.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TonyDabell
    Tony Dabell (@TonyDabell) reported

    @mark_wootten I'll see your sky TV and raise you my @virginmedia they're by far the worst 😡

  • leonspight
    Leon Spight (@leonspight) reported

    @Benleo Slim consolation however I’ve been a VirginMedia customer for 20+ years and other than a blip back in 2019 due to no fault of VM the service has been fantastic. But this isn’t good enough, come on @virginmedia do better

  • BerkshireFHS
    BerkshireFHS (@BerkshireFHS) reported

    @virginmedia @vmbusinesshelp It's residential customers whose service is blocked. Virgin Business do provide provide broadband to our premises. This is causing major issues for us. Help!

  • Spidey_marv
    Shane_spidey🕸 (@Spidey_marv) reported

    I'd like to know why virgin media keeps going on and off its ridiculous honestly never known a provider like it

  • cyberbob1uk
    Cyberbob1uk (@cyberbob1uk) reported

    @hamsterpranks @virginmedia Use your cooling off period and get out of that contract. I'm currently on my 5th outage in 6 weeks.

  • Sidwinder75
    Simon Dwinder (@Sidwinder75) reported

    @Benleo @virginmedia Seriously, just cancel that crap.

  • DaveWW1877
    Dave (@DaveWW1877) reported

    @virginmedia The biggest joke of a company when it comes to Customer Service, absolutely disgraceful the way the treat customers Had a complaint on going since the 30th March and they still can’t get it right to resolve even after speaking with a Senior Complaints Manager. 😡

  • RobLawler840229
    Rob Lawler (@RobLawler840229) reported

    @virginmedia had no service since the 13th May and just been told that the problem won’t be fixed until the 26th May after being pushed back from the 20th do I qualify for the auto compensation ??

  • shauny67
    Shaun (@shauny67) reported

    @virginmedia @RobRollin2 If you have the 1gb they are free plus most WiFi issues are due to devices & not the service. Plus you can if want put in modem mode & use your own equipment

  • adrianjustone
    Adrian (@adrianjustone) reported

    @TonyDabell @mark_wootten @virginmedia I agree , I’m with virgin media they are the worst company , they offer nothing to their loyal customers .