Virgin Media outages and service status in Ramsgate, England

Problems in the last 24 hours in Ramsgate, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ramsgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ramsgate, England

The most recent Virgin Media outage reports came from the following cities: Deal, Margate, and Broadstairs.

City	Problem Type	Report Time
Deal	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Ramsgate, England

Latest outage, problems and issue reports in Ramsgate and nearby locations:

• 
  Michael Smith (@revdmesmith) reported 1 minute ago from Kingsdown, England

  ****** @bt_uk been at my parents for past couple of days. Had to reset router every day at least twice. Broadband goes down regularly. Thank goodness we have @virginmedia at home!

• 
  Andy Nicoll (@andeenic) reported 2 minutes ago from Margate, England

  @virginmedia Hi I have now chased up 4 times wasting countless pointless hours and it seems that I need to contact CISAS to get a response unless you can help. Ref number COM10411 f

• 
  Sam Sparrow 🇪🇺 (@SamRSparrow) reported 8 minutes ago from Broadstairs and St. Peters, England

  @virginmedia The service status page hasn’t updated since 1pm. Everyone in the area has the internet down and yet I’m being told right now on the phone there is no problem. I had an engineer booked tomorrow and VM cancelled that and now can’t send one until Monday? Awful service.

• 
  Guardian Angels Dog Rescue Ltd (@gadogrescue) reported 11 minutes ago from Broadstairs and St. Peters, England

  @virginmedia your customer service is very disappointing. Have nothing but problems but never get any help from you.

• 
  Andy Nicoll (@andeenic) reported 12 minutes ago from Margate, England

  Three formal complaints to @virginmedia and three promises of a returned call within 24 hours. 3 fails out of 3. At least your appalling service is consistent

• 
  James Green (@jimmygreen83) reported 12 minutes ago from Margate, England

  @virginmedia Issue via postcode has now gone back to green but my router is still green. Cheers

• 
  Sheradon Dublin (@sheradondublin) reported 13 minutes ago from Margate, England

  Hello @virginmedia, is there a way I can talk to someone about my WiFi problem this morning.

• 
  Cary Wright (@CaryAWright) reported 14 minutes ago from Margate, England

  @Dan13lBurk3 @virginmedia My neighbour has spoken to Customer Service too, who have informed him that it will not be fixed until the 28th!!!

• 
  James Green (@jimmygreen83) reported 14 minutes ago from Margate, England

  @virginmedia... broadband has been down all day and expected back at 5:25pm, still not working. Now, recheck the app and not expected back until 8am tomorrow! Seriously?! Why? What has happened? How can it be down for that long? Ridiculous, especially when people work from home.

• 
  Ryan Conroy (@longDODGEsilver) reported 21 minutes ago from Margate, England

  @virginmedia what the problem with the broadband and TV in CT area. There's no info and our internet has been down since nice 1am on the 23rd. I'm out of contract 👋👋👋👋

• 
  Sheradon Dublin (@sheradondublin) reported 24 minutes ago from Margate, England

  @virginmedia Hello again. Your WiFi is playing up again. Same problem as before, intermittent signal regardless of where in the house. Booster most likely needed. The ‘contact us’ option of your WiFi-tester app is also not working.

• 
  Margate Jack (@Jackd_cpfc) reported 28 minutes ago from Margate, England

  @money4nuffin @virginmedia This is the 1st issue I’ve had with them in fairness and not happy with the way they are handling it. Other than screen shots of other peoples phones I’ve had no updates

• 
  Heaven And Hell (@heavenndhell666) reported 38 minutes ago from Broadstairs and St. Peters, England

  @virginmedia Seems every night I lose my tv, on my router I have a flashing red telephone. Sick of paying for tv and not having it, not even got an aerial so when your service goes off I’m left with nothing

• 
  Sam Sparrow 🇪🇺 (@SamRSparrow) reported 40 minutes ago from Broadstairs and St. Peters, England

  @virginmedia I am extremely unhappy broadband been down since 1.15pm. Booked an engineer. This has been cancelled with no explanation. Can’t book another. Service status says it’s fine but many others online in CT10 says there is an area issue. First person on phone hung up.

• 
  Daniel Burke (@D4nBu7ke) reported 49 minutes ago from Broadstairs and St. Peters, England

  @virginmedia Nothing at all, I would like the complaint looked at today and I want a call or email. Not sms.

• 
  Sheradon Dublin (@sheradondublin) reported 50 minutes ago from Margate, England

  Morning @virginmedia, I’m starting to become a little fed up with your current business model. You take my money, but supply a less than reliable WiFi service. Will it take a cancelled direct debit to get your attention? Please fix. 😡

• 
  Sam Sparrow (@SamRSparrow) reported 51 minutes ago from Broadstairs and St. Peters, England

  @virginmedia services in #Thanet have been off since 1am on the 23rd December and now you are pushing it back until 2pm today for a fix and still no engineer on site - that will be over 36 hours with zero updates to customers right before Christmas. What is happening?!

• 
  LOADED (@LoadedStudios) reported 52 minutes ago from Margate, England

  Hi @virginmedia me again. How come I get a bill sent to my email address which is not linked to my account? I login in and it's someone elses account!

• 
  Cary Wright (@CaryAWright) reported 53 minutes ago from Margate, England

  @virginmedia @Dan13lBurk3 I spoke to your customer service team who “guaranteed this fault would rectified by 21:25”. I explained the gravity as I needed to finish work for Xmas. They lied!! I’ve now got to drive to London and work through the night! Appalling!

• 
  Sheradon Dublin (@sheradondublin) reported 55 minutes ago from Margate, England

  @virginmedia The new box arrived, and the WiFi sorted itself out for now at least. The boosters are still generating the old network also. I’m planning on leaving everything as it is till it goes wrong again, then I’ll call.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sodium (@sodiumlights) reported 2 minutes ago

  So, my @virginmedia hub died on Thursday. Finally worked out how to call them yesterday. Today a guy comes out to fix it but can't. Just got a message saying they'll be here on TUESDAY. Until then, no internet or TV. And no changes to the heating. Or the cat flap...

• 
  Carrie (@IamCarrieagain) reported 3 minutes ago

  A new Disney Dreamlight Valley free update usually takes about 20 mins total. Switch is currently estimating 4 hours & 20 mins and rising. What the heck? So far, provided a new router I didn't need, have had outages I didn't previously have & now super slow speed @virginmedia

• 
  simon robinson (@lincs1simon) reported 3 minutes ago

  @DVDfever When my virginmedia cable gas gone down freeview is my plan b lol

• 
  Marion Browne (@MarionBrowne42) reported 6 minutes ago

  @keithapearson @virginmedia @MartinSLewis I think Yodel can challenge VM. They left a package at my neighbour no2, due to the layout of the close, no2 is nowhere near no3 and the photo of proof is also not no2 unless you are in the next close 🤬 An hour on a chat to discover that the driver is an idiot.

• 
  Melvyn Malloch (@melvynmalloch) reported 12 minutes ago

  @virginmedia moved to your broadband service from @TalkTalk a few months ago it's something I regret everyday. Your customer service is non existent calls cut off before getting any help same as online help. I have a smart home with multiple devices that can't connect have never

• 
  John Hawkes (@JohnHawkes2001) reported 14 minutes ago

  @Starlink I switched to Starlink and I absolutely love it. The performance has been incredible compared to the UK ISPs I’ve used. I was with Virgin Media, and Starlink beats it hands down for gaming and streaming. The connection is fast, reliable, and far more consistent than I expected from a satellite service. Another big advantage is that I no longer have to deal with the rip-off pricing and policies of many UK ISPs. And if you’ve ever tried leaving Virgin Media, you’ll know exactly what I mean, it can be an absolute nightmare. With Starlink, the whole experience feels much more straightforward and customer-friendly.

• 
  Mimi Farid (@MimiFarid) reported 19 minutes ago

  @O2 I’m absolutely getting fed up with the new app, every time, I tried to use it keeps opening website for virgin media. Sends you an email, and, you’ve to click on it. Other companies aren’t like that. The previous version was absolutely amazing. Fix it immediately!

• 
  TheSpoopyGamer (@DomWarr) reported 22 minutes ago

  Isnt it insane how **** @virginmedia are as a company and how nothing gets done about it @Ofcom

• 
  Greeny (@Greeny_65) reported 23 minutes ago

  @JayneCellis @PatrickChristys @virginmedia I would hope all HR departments up and down the country are urgently reviewing their safeguarding policies not only when their Sikh employees are working in customers homes but also in their workplaces working alongside others who can not and do not carry any weapons when at work

• 
  RM argyrim.bluesky.social (@ArgyriM) reported 24 minutes ago

  @Lulette5772 @virginmedia Very bad @virginmedia The opposite of customer centric (customer abusive ?)