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Virgin Media

Virgin Media outages and service status in Ramsgate, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Ramsgate, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi and TV.
  • 50% Wi-fi (50%)
  • 50% TV (50%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ramsgate, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ramsgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 7: Problems at Virgin Media

Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ramsgate, England

The most recent Virgin Media outage reports came from the following cities: Margate, Deal, and Broadstairs.

CityProblem TypeReport Time
Margate Wi-fi 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Ramsgate, England

Latest outage, problems and issue reports in Ramsgate and nearby locations:

  • sheradondublin
    Sheradon Dublin (@sheradondublin) reported from Margate, England

    Morning @virginmedia, I’m starting to become a little fed up with your current business model. You take my money, but supply a less than reliable WiFi service. Will it take a cancelled direct debit to get your attention? Please fix. 😡

  • sheradondublin
    Sheradon Dublin (@sheradondublin) reported from Margate, England

    @virginmedia It’s the same problem we always have with your WiFi, it’s patchy at best. Even when I’m standing next to the box

  • sheradondublin
    Sheradon Dublin (@sheradondublin) reported from Margate, England

    @virginmedia The new box arrived, and the WiFi sorted itself out for now at least. The boosters are still generating the old network also. I’m planning on leaving everything as it is till it goes wrong again, then I’ll call.

  • heavenndhell666
    Heaven And Hell (@heavenndhell666) reported from Broadstairs and St. Peters, England

    @virginmedia please can you advise me of your complaints number or email please do not tell me to call on 03454541111 as this number is a waste of time and effort but I would like to make a formal complaint with the view of terminating my contract due to your incompetent service

  • terryjordan38
    Terry Jordan (@terryjordan38) reported from Margate, England

    @virginmedia Do you actually have a customer service department

  • sheradondublin
    Sheradon Dublin (@sheradondublin) reported from Margate, England

    Hello @virginmedia, is there a way I can talk to someone about my WiFi problem this morning.

  • MagicIce
    Magic Ice (@MagicIce) reported from Ramsgate, England

    Does anyone else on @virginmedia still geting internet outages and issues???

  • SamRSparrow
    Sam Sparrow 🇪🇺 (@SamRSparrow) reported from Broadstairs and St. Peters, England

    @virginmedia The service status page hasn’t updated since 1pm. Everyone in the area has the internet down and yet I’m being told right now on the phone there is no problem. I had an engineer booked tomorrow and VM cancelled that and now can’t send one until Monday? Awful service.

  • Jackd_cpfc
    Margate Jack (@Jackd_cpfc) reported from Margate, England

    @money4nuffin @virginmedia This is the 1st issue I’ve had with them in fairness and not happy with the way they are handling it. Other than screen shots of other peoples phones I’ve had no updates

  • bobvoyage
    Bob Voyage (@bobvoyage) reported from Margate, England

    @virginmedia if you think I am going to be talking to my family over Christmas while my WiFi is down, you can think again. Get the engineer out here or I'm sending you shite in the post daily.

  • heavenndhell666
    Heaven And Hell (@heavenndhell666) reported from Broadstairs and St. Peters, England

    @virginmedia Seems every night I lose my tv, on my router I have a flashing red telephone. Sick of paying for tv and not having it, not even got an aerial so when your service goes off I’m left with nothing

  • andeenic
    Andy Nicoll (@andeenic) reported from Margate, England

    Three formal complaints to @virginmedia and three promises of a returned call within 24 hours. 3 fails out of 3. At least your appalling service is consistent

  • SamRSparrow
    Sam Sparrow 🇪🇺 (@SamRSparrow) reported from Broadstairs and St. Peters, England

    @virginmedia Why would my page have no update since 1pm? I’m only getting updates via community Facebook page and my parents. My postcode is CT10 2SW. I would also like to know why my engineer visit was cancelled and how I make a complaint.

  • nghudson
    Nigel Hudson (@nghudson) reported from Preston, England

    @Jess_Guth @virginmedia @virginmedia are the pits!!! Dreadful customer service and they’ve tried to charge us for a phone service we terminated 3 months ago!!! 👎🏻🤬

  • Dan13lBurk3
    Daniel Burke (@Dan13lBurk3) reported from Broadstairs and St. Peters, England

    @virginmedia I’m not a technician, can you guys just let me leave my contract after this. Terrible customer service, even worse service, waiting to join @EE but stuck in a contract that only seems to work one way. You really are a shambles.

  • jimmygreen83
    James Green (@jimmygreen83) reported from Margate, England

    Hi @virginmedia my internet has gone down in my house, it has been like it for about 2 hours now. I have the hub3, baselight is staying green, wifi light is staying green and the internet arrows are flashing green. Help please. Have turned off and on, didn't work.

  • jsfuller75
    Jason Fuller (@jsfuller75) reported from Broadstairs and St. Peters, England

    @virginmedia Is there a fix for your customer service as no one seems to want to help me on your messaging service.

  • longDODGEsilver
    Ryan Conroy (@longDODGEsilver) reported from Margate, England

    @virginmedia what the problem with the broadband and TV in CT area. There's no info and our internet has been down since nice 1am on the 23rd. I'm out of contract 👋👋👋👋

  • SamRSparrow
    Sam Sparrow (@SamRSparrow) reported from Broadstairs and St. Peters, England

    @virginmedia I would suggest then that the service status should be updated to reflect that situation.

  • jimmygreen83
    James Green (@jimmygreen83) reported from Margate, England

    Not sure if it was just me but, my @primevideouk just went a shit for a few mins. Kept kicking me out the game via my smart tv app so switched to app via @virginmedia box and it was stuttering slightly, like a dodgy stream. Rather annoying. #BURMCI #AmazonPrime #Amazon

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bushmills7d
    Paul Williams (@bushmills7d) reported

    @virginmedia another day with out service. That was nearly all day yesterday and so far 4 hours today. That’s three times this week so far. But I bet you’ll still take your money for no service

  • andrewiurquhart
    Andrew Urquhart (@andrewiurquhart) reported

    Yep agree @virginmedia are the worst company. Damage property, waste customers time & lie!!! Bunch of cowboys

  • FBPEFreeZone
    Frankiescouse⭐⭐⭐⭐⭐⭐ (@FBPEFreeZone) reported

    Virgin media down Ya bad nobheads

  • AnnieLa60958950
    Back to the 70s (@AnnieLa60958950) reported

    @virginmedia After bring pestered for 3 days and finally answering my phone, someone at Virgin Media puts the phone down abruptly on me because I didn't know what day I paid my bill. VERY RUDE!!

  • 2026threelions
    sirharrykane (@2026threelions) reported

    @virginmedia any idea when the broadband will be sorted in ss2. a week now. Can’t work from home kids can’t revise properly and missing all the football as can’t record or playback. I pay 144 pound a month and I know you can’t help lightning but surely someone knows a timeline

  • dobbin1957
    Dobbin1957 (@dobbin1957) reported

    @virginmedia The service status page now says. 17.07 - you also sent a text to my wife who is the account holder at 08.07 today to say everything is fixed. So you clearly haven’t a clue what you are doing and yet you expect your customers to be patient. Time to give Virgin the boot I think.

  • NovaGrudge
    Novagrudge (@NovaGrudge) reported

    @virginmedia wow your service sucks every weekend the internet cuts out when i need it for work why do we pay so much for such poor service might have to look at moving to a new provider

  • penpen1
    Penny Maltby (@penpen1) reported

    @virginmedia why is your WiFi down in the ex8 area?

  • mademetoxic
    Nicole! 2.0 (@mademetoxic) reported

    @virginmedia Yes no problem

  • jamesrbarber
    James Barber (@jamesrbarber) reported

    @virginmedia my internet went down earlier, so I booked an engineer visit for Weds. Internet has come back but I'm unable to cancel the booking - when I click the link on my confirmation text it says I don't have a booking. Someone please contact me.