Virgin Media outages and service status in Ramsgate, England

Problems in the last 24 hours in Ramsgate, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ramsgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ramsgate, England

The most recent Virgin Media outage reports came from the following cities: Deal, Margate, and Broadstairs.

City	Problem Type	Report Time
Deal	TV	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Ramsgate, England

Latest outage, problems and issue reports in Ramsgate and nearby locations:

• 
  Polly Danby (@Pol77) reported 47 seconds ago from Broadstairs and St. Peters, England

  @virginmedia urgent help please. An extremely vulnerable lady’s landline is down. She has no log in details as these were set up by her late husband. Cannot get through to you by phone or by web chat. Please dm me with advice urgently, thanks

• 
  Sheradon Dublin (@sheradondublin) reported 1 minute ago from Margate, England

  Hello @virginmedia, is there a way I can talk to someone about my WiFi problem this morning.

• 
  Grant Saffery (@grant_saffery) reported 13 minutes ago from Margate, England

  1st day with @virginmedia & **** all is working. Waited all day for an “engineer” to come & make an abysmal attempt at installation before telling me everything was working & then ******* off rather sharpish. Spent the rest of evening on phone trying to sort. Appalling service

• 
  Sam Sparrow (@SamRSparrow) reported 14 minutes ago from Broadstairs and St. Peters, England

  @virginmedia services in #Thanet have been off since 1am on the 23rd December and now you are pushing it back until 2pm today for a fix and still no engineer on site - that will be over 36 hours with zero updates to customers right before Christmas. What is happening?!

• 
  Margate Jack (@Jackd_cpfc) reported 21 minutes ago from Margate, England

  @money4nuffin @virginmedia This is the 1st issue I’ve had with them in fairness and not happy with the way they are handling it. Other than screen shots of other peoples phones I’ve had no updates

• 
  Daniel Burke (@D4nBu7ke) reported 21 minutes ago from Broadstairs and St. Peters, England

  @virginmedia Nothing at all, I would like the complaint looked at today and I want a call or email. Not sms.

• 
  Magic Ice (@MagicIce) reported 26 minutes ago from Broadstairs and St. Peters, England

  @QueenieandBlue @RageDarling @virginmedia Im with virgin media mine goes down with really really bad weather like we are having now. But apart that i carnt complain about the service. Because my sky goes at the same time as virgin does in the bad weather.

• 
  Cary Wright (@CaryAWright) reported 38 minutes ago from Margate, England

  @virginmedia @Dan13lBurk3 I spoke to your customer service team who “guaranteed this fault would rectified by 21:25”. I explained the gravity as I needed to finish work for Xmas. They lied!! I’ve now got to drive to London and work through the night! Appalling!

• 
  Sheradon Dublin (@sheradondublin) reported 39 minutes ago from Margate, England

  Morning @virginmedia, I’m starting to become a little fed up with your current business model. You take my money, but supply a less than reliable WiFi service. Will it take a cancelled direct debit to get your attention? Please fix. 😡

• 
  Daniel Burke (@Dan13lBurk3) reported 41 minutes ago from Broadstairs and St. Peters, England

  @virginmedia I’m not a technician, can you guys just let me leave my contract after this. Terrible customer service, even worse service, waiting to join @EE but stuck in a contract that only seems to work one way. You really are a shambles.

• 
  James Green (@jimmygreen83) reported 43 minutes ago from Margate, England

  @virginmedia Issue via postcode has now gone back to green but my router is still green. Cheers

• 
  Heaven And Hell (@heavenndhell666) reported 45 minutes ago from Broadstairs and St. Peters, England

  @virginmedia please can you advise me of your complaints number or email please do not tell me to call on 03454541111 as this number is a waste of time and effort but I would like to make a formal complaint with the view of terminating my contract due to your incompetent service

• 
  Michael Smith (@revdmesmith) reported 46 minutes ago from Kingsdown, England

  ****** @bt_uk been at my parents for past couple of days. Had to reset router every day at least twice. Broadband goes down regularly. Thank goodness we have @virginmedia at home!

• 
  Sheradon Dublin (@sheradondublin) reported 46 minutes ago from Margate, England

  @virginmedia The new box arrived, and the WiFi sorted itself out for now at least. The boosters are still generating the old network also. I’m planning on leaving everything as it is till it goes wrong again, then I’ll call.

• 
  Guardian Angels Dog Rescue Ltd (@gadogrescue) reported 47 minutes ago from Broadstairs and St. Peters, England

  @virginmedia your customer service is very disappointing. Have nothing but problems but never get any help from you.

• 
  Magic Ice (@MagicIce) reported 52 minutes ago from Ramsgate, England

  Does anyone else on @virginmedia still geting internet outages and issues???

• 
  Sheradon Dublin (@sheradondublin) reported 55 minutes ago from Margate, England

  @virginmedia Hello again. Your WiFi is playing up again. Same problem as before, intermittent signal regardless of where in the house. Booster most likely needed. The ‘contact us’ option of your WiFi-tester app is also not working.

• 
  James Green (@jimmygreen83) reported 57 minutes ago from Margate, England

  @virginmedia Hello, thank you for your quick reply. If i search via postcode it states there is a broadband issue but if i use my app it just states a tv issue. Have try rebooting twice and issue has stayed.

• 
  Nigel Hudson (@nghudson) reported 58 minutes ago from Preston, England

  @Jess_Guth @virginmedia @virginmedia are the pits!!! Dreadful customer service and they’ve tried to charge us for a phone service we terminated 3 months ago!!! 👎🏻🤬

• 
  Cary Wright (@CaryAWright) reported 58 minutes ago from Margate, England

  @Dan13lBurk3 @virginmedia My neighbour has spoken to Customer Service too, who have informed him that it will not be fixed until the 28th!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  UDI for The North 🐧 (@SunyaSutti) reported 2 minutes ago

  Why have @virginmedia cut off my broadband three days BEFORE I was supposed to cancel their shity service?

• 
  Colin Fenn (@ColinFenn45) reported 7 minutes ago

  @virginmedia Hi, poor signal strength is wifi only, if I am streaming on my laptop it becomes unusable, with a msg not enough bandwidth, and will last for about 15mins. The signal strength notification struggles to make any bars, and eventually clears.

• 
  Emily Atkins (@bahallathegreat) reported 11 minutes ago

  @virginmedia guys come on sat and the internet is down what’s going on this keeps happening every other week. I know the weather is bad but I pay good money I think I’ll have to go back to bt when contracts over

• 
  Mrs c (@w47carr) reported 11 minutes ago

  @virginmedia The reason I need to cancel is because we ad a bad thunderstorm and my tv hdmi ports are all broken so I can't watch the tivo box

• 
  Carl Swift (@Ani183767) reported 13 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV7 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  System11 (@System11b) reported 14 minutes ago

  @MartinSLewis The only effective way to haggle is to just say you're cancelling. With car insurance particularly it's an annual timewasting ritual where they hike the renewal for no reason at all, you call to cancel and they immediately fold and come back with a better offer. Also works with Virginmedia when they make a tiny change to packages and hike them.

• 
  Chris McGregor (@CmucG) reported 19 minutes ago

  @virginmedia terrible customer service. I recently joined. Supposed to have netflix included and have no idea how to activate it and swap my current account to it. Was supposed to get an email within 48 hours. It's been a week now and still nothing, even after a phone call

• 
  Silver age (@Mickelgarth) reported 20 minutes ago

  @virginmedia we have had poor internet here for at least a month, if not more. Tonight it is dropping out time and again. Your service is becoming very shoddy. How can I claim conpensation?

• 
  Old Motherduck (@Old_Motherduck) reported 24 minutes ago

  @virginmedia @JonStone101 no we've had this before many times, only when you threaten to leave do you get transferred to someone who speaks english, they obviously get paid more to snag a customer than the english speaking

• 
  ﾌㄖ卄几 卩丨ᎶᎶ千ㄖ尺ᗪ 🇬🇧 (@Johnpiggford) reported 25 minutes ago

  @virginmedia hi virgin, how do I get my ancient hub 3 router upgraded. It's struggling with network congestion and devices keep loosing connection. Your website suggests I can get an upgrade but doesn't say how...