Virgin Media

Virgin Media Outage Report in Ramsgate, Kent, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ramsgate, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ramsgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ramsgate, Kent, England 12/09/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ramsgate, Kent, England

The most recent Virgin Media outage reports came from the following cities: Margate.

Loading map, please wait...
City Problem Type Report Time
United KingdomMargate Internet
United KingdomMargate Wi-fi
United KingdomMargate TV
United KingdomMargate Internet
United KingdomRamsgate Internet
United KingdomMargate TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ramsgate, England

Latest outage, problems and issue reports in Ramsgate and nearby locations:

  • jimmygreen83 James Green (@jimmygreen83) reported from Margate, England

    @virginmedia Hello, thank you for your quick reply. If i search via postcode it states there is a broadband issue but if i use my app it just states a tv issue. Have try rebooting twice and issue has stayed.

  • revdmesmith Michael Smith (@revdmesmith) reported from Kingsdown, England

    ****** @bt_uk been at my parents for past couple of days. Had to reset router every day at least twice. Broadband goes down regularly. Thank goodness we have @virginmedia at home!

  • Pol77 Polly Danby (@Pol77) reported from Broadstairs and St. Peters, England

    @virginmedia urgent help please. An extremely vulnerable lady’s landline is down. She has no log in details as these were set up by her late husband. Cannot get through to you by phone or by web chat. Please dm me with advice urgently, thanks

  • andeenic Andy Nicoll (@andeenic) reported from Margate, England

    Three formal complaints to @virginmedia and three promises of a returned call within 24 hours. 3 fails out of 3. At least your appalling service is consistent

  • sheradondublin Sheradon Dublin (@sheradondublin) reported from Margate, England

    Hello @virginmedia, is there a way I can talk to someone about my WiFi problem this morning.

  • jimmygreen83 James Green (@jimmygreen83) reported from Margate, England

    @virginmedia Issue via postcode has now gone back to green but my router is still green. Cheers

  • andeenic Andy Nicoll (@andeenic) reported from Margate, England

    @virginmedia Hi I have now chased up 4 times wasting countless pointless hours and it seems that I need to contact CISAS to get a response unless you can help. Ref number COM10411 f

  • sheradondublin Sheradon Dublin (@sheradondublin) reported from Margate, England

    Morning @virginmedia, I’m starting to become a little fed up with your current business model. You take my money, but supply a less than reliable WiFi service. Will it take a cancelled direct debit to get your attention? Please fix. 😡

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    😂 Twitter Automation gone wrong... Take a look at this @virginmedia thread for a great example of Twitter automation gone wrong. 🤖 Automation < Customer service 😀

  • terryjordan38 Terry Jordan (@terryjordan38) reported from Margate, England

    @virginmedia Do you actually have a customer service department

  • heavenndhell666 Heaven And Hell (@heavenndhell666) reported from Broadstairs and St. Peters, England

    @virginmedia Up to your services you make sure they are unemployed so available when your company makes errors. Needless to say the day my contract ends I leave

  • heavenndhell666 Heaven And Hell (@heavenndhell666) reported from Broadstairs and St. Peters, England

    @virginmedia please can you advise me of your complaints number or email please do not tell me to call on 03454541111 as this number is a waste of time and effort but I would like to make a formal complaint with the view of terminating my contract due to your incompetent service

  • jimmygreen83 James Green (@jimmygreen83) reported from Margate, England

    Not sure if it was just me but, my @primevideouk just went a shit for a few mins. Kept kicking me out the game via my smart tv app so switched to app via @virginmedia box and it was stuttering slightly, like a dodgy stream. Rather annoying. #BURMCI #AmazonPrime #Amazon

  • jimmygreen83 James Green (@jimmygreen83) reported from Margate, England

    Hi @virginmedia my internet has gone down in my house, it has been like it for about 2 hours now. I have the hub3, baselight is staying green, wifi light is staying green and the internet arrows are flashing green. Help please. Have turned off and on, didn't work.

  • sheradondublin Sheradon Dublin (@sheradondublin) reported from Margate, England

    @virginmedia Hello again. Your WiFi is playing up again. Same problem as before, intermittent signal regardless of where in the house. Booster most likely needed. The ‘contact us’ option of your WiFi-tester app is also not working.

  • sheradondublin Sheradon Dublin (@sheradondublin) reported from Margate, England

    @virginmedia It’s the same problem we always have with your WiFi, it’s patchy at best. Even when I’m standing next to the box

  • jsfuller75 Jason Fuller (@jsfuller75) reported from Broadstairs and St. Peters, England

    @virginmedia Is there a fix for your customer service as no one seems to want to help me on your messaging service.

  • gadogrescue Guardian Angels Dog Rescue Ltd (@gadogrescue) reported from Broadstairs and St. Peters, England

    @virginmedia your customer service is very disappointing. Have nothing but problems but never get any help from you.

  • bobmitchell82 bob mitchell (@bobmitchell82) reported from Margate, England

    @virginmedia I checked on the app and it says my account has finished . I’m not going to waste more of my time being left on hold when I have requested someone phone me back and been told 24-48 hours and still nothing. If only the customer service were as helpful as your Twitter team

  • sheradondublin Sheradon Dublin (@sheradondublin) reported from Margate, England

    @virginmedia The new box arrived, and the WiFi sorted itself out for now at least. The boosters are still generating the old network also. I’m planning on leaving everything as it is till it goes wrong again, then I’ll call.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Alex_Godber Alex Godber (@Alex_Godber) reported

    @shakdekel @virginmedia @virginmedia after spending an hour and a half on the phone we were finally told we would get our router today, but surprise surprise we didn't. Why can't you provide the basic service we asked and paid for!?!

  • NEXGENturkey Stephen R Gibb (@NEXGENturkey) reported

    @virginmedia Hi John, Thanks for your reply. Yes, I am a new customer. I can login to my account. But, I can not see any details etc...

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    Fed up of these “intermittent” problems with my @virginmedia broadband.

  • ewanwatkinson1 Ewan Watkinson (@ewanwatkinson1) reported

    @virginmedia I then logged into my account to see you had notified me of a service outage and then I had to report this, although you notified me of an outage since Sunday. Service out Sunday > reported Monday > compensation starting tomorrow 72 hours after issue began 2/2

  • racheldlevy Rachel Levy (@racheldlevy) reported

    @virginmedia This is the worst service I have ever known. Seriously, if anyone is looking to get TV/Broadband services, go *literally* anywhere else #abuse #bullies #worstservice

  • _Rimal Rimal 🏁 (@_Rimal) reported

    @virginmedia So you're not going to help?

  • GillHolt6 Gill Holt (@GillHolt6) reported

    @virginmedia I have just checked and no issues are showing. However this was the case when I called last time but the agent on the phone could see an issue. Thanks.

  • Minal2804 Minal Patel - Marketing by Minal (@Minal2804) reported

    @LizCable @virginmedia Gosh, good luck with that. We left them over two years ago. Never again.

  • Tracy_c13 tracy cunnington (@Tracy_c13) reported

    @virginmedia It’s been cutting out and resetting the router for nearly 3 weeks eventually when it lets you connect the signal is so weak it won’t load anything on the screen. This means we also can’t use catch up on the tv or Netflix. Tonight we have not been able to get it to come back on

  • s_wade94 Sam Wade (@s_wade94) reported

    @virginmedia Last update says aiming to be fixed by 9am tomorrow. This would mean almost 72 hours without internet! Totally unacceptable when you consider we are continuing to pay for this service