Virgin Media

Virgin Media Outage Report in Ramsgate, Kent, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ramsgate, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ramsgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ramsgate, Kent, England 09/18/2025 06:25

September 18: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (43%)

    Internet (43%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ramsgate, Kent, England

The most recent Virgin Media outage reports came from the following cities: Margate and Ramsgate.

Loading map, please wait...
City Problem Type Report Time
United KingdomMargate TV
United KingdomMargate Internet
United KingdomRamsgate Internet
United KingdomMargate TV
United KingdomWestgate on Sea Internet
United KingdomMargate Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ramsgate, England

Latest outage, problems and issue reports in Ramsgate and nearby locations:

  • jimmygreen83 James Green (@jimmygreen83) reported from Margate, England

    @virginmedia Issue via postcode has now gone back to green but my router is still green. Cheers

  • sheradondublin Sheradon Dublin (@sheradondublin) reported from Margate, England

    @virginmedia The new box arrived, and the WiFi sorted itself out for now at least. The boosters are still generating the old network also. I’m planning on leaving everything as it is till it goes wrong again, then I’ll call.

  • jsfuller75 Jason Fuller (@jsfuller75) reported from Broadstairs and St. Peters, England

    @virginmedia Is there a fix for your customer service as no one seems to want to help me on your messaging service.

  • jimmygreen83 James Green (@jimmygreen83) reported from Margate, England

    Not sure if it was just me but, my @primevideouk just went a shit for a few mins. Kept kicking me out the game via my smart tv app so switched to app via @virginmedia box and it was stuttering slightly, like a dodgy stream. Rather annoying. #BURMCI #AmazonPrime #Amazon

  • sheradondublin Sheradon Dublin (@sheradondublin) reported from Margate, England

    Morning @virginmedia, I’m starting to become a little fed up with your current business model. You take my money, but supply a less than reliable WiFi service. Will it take a cancelled direct debit to get your attention? Please fix. 😡

  • revdmesmith Michael Smith (@revdmesmith) reported from Kingsdown, England

    ****** @bt_uk been at my parents for past couple of days. Had to reset router every day at least twice. Broadband goes down regularly. Thank goodness we have @virginmedia at home!

  • andeenic Andy Nicoll (@andeenic) reported from Margate, England

    Three formal complaints to @virginmedia and three promises of a returned call within 24 hours. 3 fails out of 3. At least your appalling service is consistent

  • andeenic Andy Nicoll (@andeenic) reported from Margate, England

    @virginmedia Hi I have now chased up 4 times wasting countless pointless hours and it seems that I need to contact CISAS to get a response unless you can help. Ref number COM10411 f

  • sheradondublin Sheradon Dublin (@sheradondublin) reported from Margate, England

    Hello @virginmedia, is there a way I can talk to someone about my WiFi problem this morning.

  • jimmygreen83 James Green (@jimmygreen83) reported from Margate, England

    @virginmedia Hello, thank you for your quick reply. If i search via postcode it states there is a broadband issue but if i use my app it just states a tv issue. Have try rebooting twice and issue has stayed.

  • gadogrescue Guardian Angels Dog Rescue Ltd (@gadogrescue) reported from Broadstairs and St. Peters, England

    @virginmedia your customer service is very disappointing. Have nothing but problems but never get any help from you.

  • sheradondublin Sheradon Dublin (@sheradondublin) reported from Margate, England

    @virginmedia It’s the same problem we always have with your WiFi, it’s patchy at best. Even when I’m standing next to the box

  • heavenndhell666 Heaven And Hell (@heavenndhell666) reported from Broadstairs and St. Peters, England

    @virginmedia please can you advise me of your complaints number or email please do not tell me to call on 03454541111 as this number is a waste of time and effort but I would like to make a formal complaint with the view of terminating my contract due to your incompetent service

  • bobmitchell82 bob mitchell (@bobmitchell82) reported from Margate, England

    @virginmedia I checked on the app and it says my account has finished . I’m not going to waste more of my time being left on hold when I have requested someone phone me back and been told 24-48 hours and still nothing. If only the customer service were as helpful as your Twitter team

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    😂 Twitter Automation gone wrong... Take a look at this @virginmedia thread for a great example of Twitter automation gone wrong. 🤖 Automation < Customer service 😀

  • jimmygreen83 James Green (@jimmygreen83) reported from Margate, England

    Hi @virginmedia my internet has gone down in my house, it has been like it for about 2 hours now. I have the hub3, baselight is staying green, wifi light is staying green and the internet arrows are flashing green. Help please. Have turned off and on, didn't work.

  • Pol77 Polly Danby (@Pol77) reported from Broadstairs and St. Peters, England

    @virginmedia urgent help please. An extremely vulnerable lady’s landline is down. She has no log in details as these were set up by her late husband. Cannot get through to you by phone or by web chat. Please dm me with advice urgently, thanks

  • sheradondublin Sheradon Dublin (@sheradondublin) reported from Margate, England

    @virginmedia Hello again. Your WiFi is playing up again. Same problem as before, intermittent signal regardless of where in the house. Booster most likely needed. The ‘contact us’ option of your WiFi-tester app is also not working.

  • terryjordan38 Terry Jordan (@terryjordan38) reported from Margate, England

    @virginmedia Do you actually have a customer service department

  • heavenndhell666 Heaven And Hell (@heavenndhell666) reported from Broadstairs and St. Peters, England

    @virginmedia Up to your services you make sure they are unemployed so available when your company makes errors. Needless to say the day my contract ends I leave

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rushlufc rushlufc 👀 💙💛 (@rushlufc) reported

    @virginmedia I hung up as I hadn't raised an issue. I don't answer unsolicited calls normally.

  • EmmaSwindle E M M A (@EmmaSwindle) reported

    @virginmedia is there internet issues in the G11 area? That’s four times in the last week my internet has dropped signal and won’t return even after resetting the hub

  • HannahClough4 Hannah Clough (@HannahClough4) reported

    @virginmedia been on the phone for an hour as TV box hasn’t been working for three days! No resolution. WE have to call them back tomorrow or a manager can call us in three days as they’re busy dealing with other customers. Can’t book an engineer or send a new box!

  • LulzOver9000 LulzOver9000 (@LulzOver9000) reported

    @virginmedia Virgin Media the service is so poor I now rate the ISPs as all crap and pick the least crap company. From the bottom end of the scale. Must be great to not even be thought of in a positive light.

  • kirsty2092 Kirsty 🦋 (@kirsty2092) reported

    @virginmedia been have WiFi problems for days of it cutting out and since this morning I have not had any internet is their a problem in Bristol? Can u give me a number to phone?

  • SteveMitche11 Steve Mitchell (@SteveMitche11) reported

    @virginmedia I’m surprised you’re getting me to check now, 2 days after the problem, which was widely reported as a power outage with up to 18000 reports made to Down Detector. Good to know the money I pay out is being used to respond to the thousands of tweets you must have had on Thursday

  • lyn_lyn49586372 Lyn (@lyn_lyn49586372) reported

    @virginmedia @SilverBack2021 My Internet been down all day in watford, Hertfordshire, is there a fault, this has been happening all week and the TV was down in the week aswell, terrible service.

  • DGaszczak David Gaszczak (@DGaszczak) reported

    @virginmedia Ah so probably after Christmas then given the average response time,yes I’m been critical but seriously the service is a joke.

  • LulzOver9000 LulzOver9000 (@LulzOver9000) reported

    @virginmedia Buffering yet again! 700mb frikin no chance, dont matter how many idiots you get to call me or send out, your lies about speed and service should be sorted by trading standards.

  • TomNaughton12 Tom Naughton (@TomNaughton12) reported

    @virginmedia You have done nothing promised if you sent the box back you would compensate and ever since you have ignored me it a joke 7 complaint and you keep closing them