Virgin Media outages and service status in Ramsgate, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Ramsgate, including 0 direct reports.
- The most common problems reported in this area mention TV and Wi-fi.
- TV (67%)
- Wi-fi (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ramsgate, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ramsgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ramsgate, England
The most recent Virgin Media outage reports came from the following cities: Margate, Deal, and Broadstairs.
| City | Problem Type | Report Time |
|---|---|---|
 Margate
|
Wi-fi | 8 days ago |
Community Discussion
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Virgin Media Issues Reports Near Ramsgate, England
Latest outage, problems and issue reports in Ramsgate and nearby locations:
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Sam Sparrow 🇪🇺 (@SamRSparrow) reported from Broadstairs and St. Peters, England@virginmedia Why would my page have no update since 1pm? I’m only getting updates via community Facebook page and my parents. My postcode is CT10 2SW. I would also like to know why my engineer visit was cancelled and how I make a complaint.
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Sam Sparrow (@SamRSparrow) reported from Broadstairs and St. Peters, England@virginmedia I would suggest then that the service status should be updated to reflect that situation.
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Jason Fuller (@jsfuller75) reported from Broadstairs and St. Peters, England@virginmedia Is there a fix for your customer service as no one seems to want to help me on your messaging service.
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Guardian Angels Dog Rescue Ltd (@gadogrescue) reported from Broadstairs and St. Peters, England@virginmedia your customer service is very disappointing. Have nothing but problems but never get any help from you.
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Michael Smith (@revdmesmith) reported from Kingsdown, England****** @bt_uk been at my parents for past couple of days. Had to reset router every day at least twice. Broadband goes down regularly. Thank goodness we have @virginmedia at home!
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Cary Wright (@CaryAWright) reported from Margate, England@virginmedia not had internet, for 24 hours. I spoke to customer services at 18:00 who “guaranteed it would be fixed by 21:25” I checked this 3 times as, at that point, I could arrange alternatives to finish work for Xmas. Now I can’t and still have no internet. Appalling!
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Bob Voyage (@bobvoyage) reported from Margate, England@virginmedia if you think I am going to be talking to my family over Christmas while my WiFi is down, you can think again. Get the engineer out here or I'm sending you shite in the post daily.
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Nigel Hudson (@nghudson) reported from Preston, England@Jess_Guth @virginmedia @virginmedia are the pits!!! Dreadful customer service and they’ve tried to charge us for a phone service we terminated 3 months ago!!! 👎🏻🤬
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James Green (@jimmygreen83) reported from Margate, EnglandHi @virginmedia my internet has gone down in my house, it has been like it for about 2 hours now. I have the hub3, baselight is staying green, wifi light is staying green and the internet arrows are flashing green. Help please. Have turned off and on, didn't work.
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Andy Nicoll (@andeenic) reported from Margate, England@virginmedia Hi I have now chased up 4 times wasting countless pointless hours and it seems that I need to contact CISAS to get a response unless you can help. Ref number COM10411 f
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Andy Nicoll (@andeenic) reported from Margate, EnglandThree formal complaints to @virginmedia and three promises of a returned call within 24 hours. 3 fails out of 3. At least your appalling service is consistent
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Terry Jordan (@terryjordan38) reported from Margate, England@virginmedia Do you actually have a customer service department
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LOADED (@LoadedStudios) reported from Margate, EnglandHi @virginmedia me again. How come I get a bill sent to my email address which is not linked to my account? I login in and it's someone elses account!
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Daniel Burke (@Dan13lBurk3) reported from Broadstairs and St. Peters, England@virginmedia I’m not a technician, can you guys just let me leave my contract after this. Terrible customer service, even worse service, waiting to join @EE but stuck in a contract that only seems to work one way. You really are a shambles.
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Sheradon Dublin (@sheradondublin) reported from Margate, EnglandHello @virginmedia, is there a way I can talk to someone about my WiFi problem this morning.
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Polly Danby (@Pol77) reported from Broadstairs and St. Peters, England@virginmedia urgent help please. An extremely vulnerable lady’s landline is down. She has no log in details as these were set up by her late husband. Cannot get through to you by phone or by web chat. Please dm me with advice urgently, thanks
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Cary Wright (@CaryAWright) reported from Margate, England@Dan13lBurk3 @virginmedia My neighbour has spoken to Customer Service too, who have informed him that it will not be fixed until the 28th!!!
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Sam Sparrow 🇪🇺 (@SamRSparrow) reported from Broadstairs and St. Peters, England@virginmedia I am extremely unhappy broadband been down since 1.15pm. Booked an engineer. This has been cancelled with no explanation. Can’t book another. Service status says it’s fine but many others online in CT10 says there is an area issue. First person on phone hung up.
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Margate Jack (@Jackd_cpfc) reported from Margate, England@money4nuffin @virginmedia This is the 1st issue I’ve had with them in fairness and not happy with the way they are handling it. Other than screen shots of other peoples phones I’ve had no updates
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Sam Sparrow (@SamRSparrow) reported from Broadstairs and St. Peters, England@virginmedia Already done it and there is an outage in the area and now saying won’t be updated until 9.30pm? How am I supposed to work?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hewan (@HewanMcCarthy) reported@virginmedia Link doesn’t show an outage, just spoke to one of your employees on the phone who said there is an outage in my area that doesn’t show up. Says everything
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Lyn Prodger (she/her) (@Prodgey) reported@virginmedia Also now called the 0800 outage line you gave me which says there is no problem in the area
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Michael (@SuarezP_Fantome) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV41 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Yasmin alibhai-brown (@y_alibhai) reported@virginmedia So @virginmedia what are you doing about this problem? And failure on the part of your company?
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Jonny (@MisterBeergut) reported@Kirsty_x85 @virginmedia Many company sales people do this, because they have been told that not knocking is following the cold calling rules. The posting of cards through letterboxes is what most of them do instead. I have the same problem. At least you were not disturbed by the hard sell.
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Duncan Waugh (@waughzone) reported@virginmedia Your customer service is a disgrace. I have had intermittent broadband for 4 weeks but you make it almost impossible to get it fixed. I finally managed to connect to a human on a chat who was next to useless and then sent me an email to say everything was resolved.
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Nolan (@nolan1874) reported@virginmedia is the internet down in DY10 Worcestershire?
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Foredeck (@Foredeck99) reported@virginmedia When I repeatedly, politely tell your tele sales team to remove my name from your calling list they fail to do so, I am sometimes getting multiple daily calls from you. Execrable customer service, 0/10.
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UTV1874 (@neiloco76) reported@virginmedia Just wondering,, the people that work for you,,,,,do any of them actually know how to do their job?? I've only had virgin for 6 weeks and your already on the 6th **** up! TERRIBLE customer service, wouldnt know their arse from their elbow #virginmedia #useless
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OMF (@exolon) reported@FractalDoctor I called Virgin Media the other day and had to spend 5 minutes shouting slowly at an almost useless AI, before being passed to the loudest call centre in India where they tried to upsell me a mobile phone plan before accepting my instruction to end a broadband service. Greed.