Virgin Media outages and service status in Ramsgate, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Ramsgate, including 0 direct reports.
- The most common problems reported in this area mention TV and Internet.
- TV (75%)
- Internet (25%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ramsgate, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ramsgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ramsgate, England
The most recent Virgin Media outage reports came from the following cities: Margate, and Broadstairs.
| City | Problem Type | Report Time |
|---|---|---|
 Margate
|
TV | 7 days ago |
Community Discussion
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Virgin Media Issues Reports Near Ramsgate, England
Latest outage, problems and issue reports in Ramsgate and nearby locations:
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James Green (@jimmygreen83) reported from Margate, England@virginmedia... broadband has been down all day and expected back at 5:25pm, still not working. Now, recheck the app and not expected back until 8am tomorrow! Seriously?! Why? What has happened? How can it be down for that long? Ridiculous, especially when people work from home.
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Magic Ice (@MagicIce) reported from Ramsgate, EnglandDoes anyone else on @virginmedia still geting internet outages and issues???
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Jason Fuller (@jsfuller75) reported from Broadstairs and St. Peters, England@virginmedia Is there a fix for your customer service as no one seems to want to help me on your messaging service.
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Heaven And Hell (@heavenndhell666) reported from Broadstairs and St. Peters, England@virginmedia Seems every night I lose my tv, on my router I have a flashing red telephone. Sick of paying for tv and not having it, not even got an aerial so when your service goes off I’m left with nothing
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Sam Sparrow 🇪🇺 (@SamRSparrow) reported from Broadstairs and St. Peters, England@virginmedia I am extremely unhappy broadband been down since 1.15pm. Booked an engineer. This has been cancelled with no explanation. Can’t book another. Service status says it’s fine but many others online in CT10 says there is an area issue. First person on phone hung up.
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Bob Voyage (@bobvoyage) reported from Margate, England@virginmedia if you think I am going to be talking to my family over Christmas while my WiFi is down, you can think again. Get the engineer out here or I'm sending you shite in the post daily.
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James Green (@jimmygreen83) reported from Margate, EnglandHi @virginmedia my internet has gone down in my house, it has been like it for about 2 hours now. I have the hub3, baselight is staying green, wifi light is staying green and the internet arrows are flashing green. Help please. Have turned off and on, didn't work.
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Daniel Burke (@D4nBu7ke) reported from Broadstairs and St. Peters, England@virginmedia Nothing at all, I would like the complaint looked at today and I want a call or email. Not sms.
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Nigel Hudson (@nghudson) reported from Preston, England@Jess_Guth @virginmedia @virginmedia are the pits!!! Dreadful customer service and they’ve tried to charge us for a phone service we terminated 3 months ago!!! 👎🏻🤬
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Sam Sparrow (@SamRSparrow) reported from Broadstairs and St. Peters, England@virginmedia services in #Thanet have been off since 1am on the 23rd December and now you are pushing it back until 2pm today for a fix and still no engineer on site - that will be over 36 hours with zero updates to customers right before Christmas. What is happening?!
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Daniel Burke (@D4nBu7ke) reported from Broadstairs and St. Peters, EnglandI sent a email to @virginmedia on the 15th January, I was given the following Complaint reference: C-150121161 And promised contact within 28 days, by my counting it’s been 2 months.....
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James Green (@jimmygreen83) reported from Margate, England@virginmedia Hello, thank you for your quick reply. If i search via postcode it states there is a broadband issue but if i use my app it just states a tv issue. Have try rebooting twice and issue has stayed.
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Cary Wright (@CaryAWright) reported from Margate, England@virginmedia not had internet, for 24 hours. I spoke to customer services at 18:00 who “guaranteed it would be fixed by 21:25” I checked this 3 times as, at that point, I could arrange alternatives to finish work for Xmas. Now I can’t and still have no internet. Appalling!
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Sheradon Dublin (@sheradondublin) reported from Margate, EnglandMorning @virginmedia, I’m starting to become a little fed up with your current business model. You take my money, but supply a less than reliable WiFi service. Will it take a cancelled direct debit to get your attention? Please fix. 😡
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Dan Knowlton (@dknowlton1) reported from Acol, England😂 Twitter Automation gone wrong... Take a look at this @virginmedia thread for a great example of Twitter automation gone wrong. 🤖 Automation < Customer service 😀
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Andy Nicoll (@andeenic) reported from Margate, England@virginmedia Hi I have now chased up 4 times wasting countless pointless hours and it seems that I need to contact CISAS to get a response unless you can help. Ref number COM10411 f
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Daniel Burke (@Dan13lBurk3) reported from Broadstairs and St. Peters, England@virginmedia I’m not a technician, can you guys just let me leave my contract after this. Terrible customer service, even worse service, waiting to join @EE but stuck in a contract that only seems to work one way. You really are a shambles.
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Ryan Conroy (@longDODGEsilver) reported from Margate, England@virginmedia what the problem with the broadband and TV in CT area. There's no info and our internet has been down since nice 1am on the 23rd. I'm out of contract 👋👋👋👋
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Polly Danby (@Pol77) reported from Broadstairs and St. Peters, England@virginmedia urgent help please. An extremely vulnerable lady’s landline is down. She has no log in details as these were set up by her late husband. Cannot get through to you by phone or by web chat. Please dm me with advice urgently, thanks
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Cary Wright (@CaryAWright) reported from Margate, England@Dan13lBurk3 @virginmedia My neighbour has spoken to Customer Service too, who have informed him that it will not be fixed until the 28th!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pete 😷 #COVIDisAirborne (@PeteUK7) reported@virginmedia Good heavens. You think an AI response sending me back to the beginning of the bereavement process is in any way appropriate? It doesn't deal with my issue or answer the questions I asked. Find a human, a senior one at your place and do this properly.
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Danger Mouse 🏴 (@stewiejohn2) reported@Tony_Minter @OliverGMcManus @virginmedia Yes you are correct. I was thinking of a delay to service starting. The latest increase means that providers will now need to pay out £10.34 per day for delayed repairs, £32.31 for missed appointments and £6.46 per day for a delay to the start of a new service.
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cari_lou (@swlondonraised) reported@virginmedia And to top it off my data is so bad I'm having to stand by my window its actually laughable if i wasn't so bloody angry
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London leaver (@ross_biagini) reported@virginmedia my tv internet & phone are still not working in HP6
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stelz✨🇬🇭 (@stelz_o) reported@virginmedia We have! We even got a text Message today saying service has been restored, yet I still am not able to work from home fully.
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spidella's kitkat🍫 || exams (@kkitkat_exe) reported@OliverGMcManus @virginmedia dude virgin media probably dont even know what theyre charging you for their customer service is so *** talk to an ombudsman theyll get back to you much quicker
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Ali@Makely (@MakelyStudio) reported10 years. 50M+ users. £11M+ revenue impact. Citibank. Mercedes. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at companies most startups would kill to work with. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. now I build the same systems for funded startups.
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andrhay (@andrhay12) reported@virginmedia when will the problem with TV and broadband in the SE1 be fixed this has been ongoing for 2 weeks now. Intermittent broadband and tv for 2 weeks. last 3 days no TV services - no updates
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Dave's Gaming (@TheGamingH1v3) reported@virginmedia can you sort the internet issues out ffs 3 days it’s been like this and I’m unable to work
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Mike (@ArrEssVeeTwin) reported@_Alfista @jen_moxon @virginmedia Genuinely never had an issue. BT twice ignored the ombudsman’s ruling when they ****** me over tho. In the end they paid me £80 to leave. The only way to renew with Virgin is to go to cancellations tho. And they’ll still **** it up