Virgin Media Outage Report in Ramsgate, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ramsgate, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ramsgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Ramsgate, Kent, England
The most recent Virgin Media outage reports came from the following cities: Margate.
| City | Problem Type | Report Time |
|---|---|---|
 Margate |
||
| Margate |
Internet | |
| Margate |
Wi-fi | |
| Margate |
TV | |
| Margate |
Internet | |
| Ramsgate |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Ramsgate, England
Latest outage, problems and issue reports in Ramsgate and nearby locations:
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Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
Morning @virginmedia, I’m starting to become a little fed up with your current business model. You take my money, but supply a less than reliable WiFi service. Will it take a cancelled direct debit to get your attention? Please fix. 😡
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Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
Hello @virginmedia, is there a way I can talk to someone about my WiFi problem this morning.
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Jason Fuller
(@jsfuller75) reported
from
Broadstairs and St. Peters, England
@virginmedia Is there a fix for your customer service as no one seems to want to help me on your messaging service.
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Dan Knowlton
(@dknowlton1) reported
from
Acol, England
😂 Twitter Automation gone wrong... Take a look at this @virginmedia thread for a great example of Twitter automation gone wrong. 🤖 Automation < Customer service 😀
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James Green
(@jimmygreen83) reported
from
Margate, England
Not sure if it was just me but, my @primevideouk just went a shit for a few mins. Kept kicking me out the game via my smart tv app so switched to app via @virginmedia box and it was stuttering slightly, like a dodgy stream. Rather annoying. #BURMCI #AmazonPrime #Amazon
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Daniel Burke
(@D4nBu7ke) reported
from
Broadstairs and St. Peters, England
@virginmedia Nothing at all, I would like the complaint looked at today and I want a call or email. Not sms.
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Magic Ice
(@MagicIce) reported
from
Broadstairs and St. Peters, England
@QueenieandBlue @RageDarling @virginmedia Im with virgin media mine goes down with really really bad weather like we are having now. But apart that i carnt complain about the service. Because my sky goes at the same time as virgin does in the bad weather.
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James Green
(@jimmygreen83) reported
from
Margate, England
@virginmedia Hello, thank you for your quick reply. If i search via postcode it states there is a broadband issue but if i use my app it just states a tv issue. Have try rebooting twice and issue has stayed.
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Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
@virginmedia Hello again. Your WiFi is playing up again. Same problem as before, intermittent signal regardless of where in the house. Booster most likely needed. The ‘contact us’ option of your WiFi-tester app is also not working.
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Polly Danby
(@Pol77) reported
from
Broadstairs and St. Peters, England
@virginmedia urgent help please. An extremely vulnerable lady’s landline is down. She has no log in details as these were set up by her late husband. Cannot get through to you by phone or by web chat. Please dm me with advice urgently, thanks
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Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
@virginmedia The new box arrived, and the WiFi sorted itself out for now at least. The boosters are still generating the old network also. I’m planning on leaving everything as it is till it goes wrong again, then I’ll call.
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James Green
(@jimmygreen83) reported
from
Margate, England
@virginmedia Issue via postcode has now gone back to green but my router is still green. Cheers
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Terry Jordan
(@terryjordan38) reported
from
Margate, England
@virginmedia Do you actually have a customer service department
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James Green
(@jimmygreen83) reported
from
Margate, England
Hi @virginmedia my internet has gone down in my house, it has been like it for about 2 hours now. I have the hub3, baselight is staying green, wifi light is staying green and the internet arrows are flashing green. Help please. Have turned off and on, didn't work.
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Daniel Burke
(@D4nBu7ke) reported
from
Broadstairs and St. Peters, England
I sent a email to @virginmedia on the 15th January, I was given the following Complaint reference: C-150121161 And promised contact within 28 days, by my counting it’s been 2 months.....
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Andy Nicoll
(@andeenic) reported
from
Margate, England
Three formal complaints to @virginmedia and three promises of a returned call within 24 hours. 3 fails out of 3. At least your appalling service is consistent
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Andy Nicoll
(@andeenic) reported
from
Margate, England
@virginmedia Hi I have now chased up 4 times wasting countless pointless hours and it seems that I need to contact CISAS to get a response unless you can help. Ref number COM10411 f
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Guardian Angels Dog Rescue Ltd
(@gadogrescue) reported
from
Broadstairs and St. Peters, England
@virginmedia your customer service is very disappointing. Have nothing but problems but never get any help from you.
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Michael Smith
(@revdmesmith) reported
from
Kingsdown, England
****** @bt_uk been at my parents for past couple of days. Had to reset router every day at least twice. Broadband goes down regularly. Thank goodness we have @virginmedia at home!
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Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
@virginmedia It’s the same problem we always have with your WiFi, it’s patchy at best. Even when I’m standing next to the box
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Addison 🙋♂️
(@ianaddison) reported
@virginmedia on the phone for 110 minutes (!!!) And then they hang up and noone has called me back. Awful service so far.
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Birdy
(@BiddyBike) reported
@virginmedia Why do you not have an online form/email address to inform you, especially when your 'help' online is so bad? It only adds to the number of calls you need to receive. THIS IS NOT REASONABLE, especially if you don't answer the phone!Not sad to be leaving. Was a customer for 30 yrs
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Steve
(@Kandol__20) reported
@virginmedia Hi it wasn’t a signal issue. The SIM card would not even recognise any foreign networks
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ed moses
(@edmoses) reported
@virginmedia It feels like a provisioning problem - rather than hardware.
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JenJen
(@IamJen_na) reported
@virginmedia hello is there anyway we would be able to cancel our TiVo box and get a regular box? Don't fancy being on the phone to them for the next 2 hours could anyone answer me in here please
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Aaron Offord
(@AaronOfford) reported
So @virginmedia can't/won't provide me with my internet bills. Is this legal/do I have justification to cancel my contract? #legaladvice
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Stephen Sears
(@SteveSears3) reported
@virginmedia Both are bad, but wireless is used the most, it’s so unreliable
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🌈\o/☘
(@Clare_Bear_96) reported
Surprise surprise EVERY night between 7.30 and 8.30 the @virginmedia Internet goes down in this house.... yet when you check the service problem status there'd apparently nothing wrong. SORT IT OUT @virginmedia the price you charge for this **** isn't acceptable at all
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James Robinson
(@yulewalkalone) reported
@MarkFOnAir I heard that around the time channel 4 was confirmed as being sold off. Btw openreach you cannot contact. Only service providers can ring them. It us crazy. If you can get virgin media where you are? They look after their own network I think.
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Jut Parker
(@JPzidane) reported
@virginmedia @SouthamptonFC No cares about the shirt, put your bloody prices down, utter rip off merchants