Virgin Media Outage Report in Ramsgate, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ramsgate, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ramsgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Ramsgate, Kent, England
The most recent Virgin Media outage reports came from the following cities: Margate.
| City | Problem Type | Report Time |
|---|---|---|
 Margate |
Internet | |
| Margate |
Wi-fi | |
| Margate |
TV | |
| Margate |
Internet | |
| Ramsgate |
Internet | |
| Margate |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Ramsgate, England
Latest outage, problems and issue reports in Ramsgate and nearby locations:
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bob mitchell
(@bobmitchell82) reported
from
Margate, England
@virginmedia I checked on the app and it says my account has finished . I’m not going to waste more of my time being left on hold when I have requested someone phone me back and been told 24-48 hours and still nothing. If only the customer service were as helpful as your Twitter team
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Terry Jordan
(@terryjordan38) reported
from
Margate, England
@virginmedia Do you actually have a customer service department
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Jason Fuller
(@jsfuller75) reported
from
Broadstairs and St. Peters, England
@virginmedia Is there a fix for your customer service as no one seems to want to help me on your messaging service.
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Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
@virginmedia It’s the same problem we always have with your WiFi, it’s patchy at best. Even when I’m standing next to the box
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Heaven And Hell
(@heavenndhell666) reported
from
Broadstairs and St. Peters, England
@virginmedia Up to your services you make sure they are unemployed so available when your company makes errors. Needless to say the day my contract ends I leave
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Dan Knowlton
(@dknowlton1) reported
from
Acol, England
😂 Twitter Automation gone wrong... Take a look at this @virginmedia thread for a great example of Twitter automation gone wrong. 🤖 Automation < Customer service 😀
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Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
@virginmedia The new box arrived, and the WiFi sorted itself out for now at least. The boosters are still generating the old network also. I’m planning on leaving everything as it is till it goes wrong again, then I’ll call.
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Guardian Angels Dog Rescue Ltd
(@gadogrescue) reported
from
Broadstairs and St. Peters, England
@virginmedia your customer service is very disappointing. Have nothing but problems but never get any help from you.
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Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
@virginmedia Hello again. Your WiFi is playing up again. Same problem as before, intermittent signal regardless of where in the house. Booster most likely needed. The ‘contact us’ option of your WiFi-tester app is also not working.
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Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
Hello @virginmedia, is there a way I can talk to someone about my WiFi problem this morning.
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Heaven And Hell
(@heavenndhell666) reported
from
Broadstairs and St. Peters, England
@virginmedia please can you advise me of your complaints number or email please do not tell me to call on 03454541111 as this number is a waste of time and effort but I would like to make a formal complaint with the view of terminating my contract due to your incompetent service
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James Green
(@jimmygreen83) reported
from
Margate, England
Hi @virginmedia my internet has gone down in my house, it has been like it for about 2 hours now. I have the hub3, baselight is staying green, wifi light is staying green and the internet arrows are flashing green. Help please. Have turned off and on, didn't work.
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Andy Nicoll
(@andeenic) reported
from
Margate, England
@virginmedia Hi I have now chased up 4 times wasting countless pointless hours and it seems that I need to contact CISAS to get a response unless you can help. Ref number COM10411 f
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James Green
(@jimmygreen83) reported
from
Margate, England
@virginmedia Issue via postcode has now gone back to green but my router is still green. Cheers
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Polly Danby
(@Pol77) reported
from
Broadstairs and St. Peters, England
@virginmedia urgent help please. An extremely vulnerable lady’s landline is down. She has no log in details as these were set up by her late husband. Cannot get through to you by phone or by web chat. Please dm me with advice urgently, thanks
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Michael Smith
(@revdmesmith) reported
from
Kingsdown, England
****** @bt_uk been at my parents for past couple of days. Had to reset router every day at least twice. Broadband goes down regularly. Thank goodness we have @virginmedia at home!
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Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
Morning @virginmedia, I’m starting to become a little fed up with your current business model. You take my money, but supply a less than reliable WiFi service. Will it take a cancelled direct debit to get your attention? Please fix. 😡
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James Green
(@jimmygreen83) reported
from
Margate, England
@virginmedia Hello, thank you for your quick reply. If i search via postcode it states there is a broadband issue but if i use my app it just states a tv issue. Have try rebooting twice and issue has stayed.
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James Green
(@jimmygreen83) reported
from
Margate, England
Not sure if it was just me but, my @primevideouk just went a shit for a few mins. Kept kicking me out the game via my smart tv app so switched to app via @virginmedia box and it was stuttering slightly, like a dodgy stream. Rather annoying. #BURMCI #AmazonPrime #Amazon
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Andy Nicoll
(@andeenic) reported
from
Margate, England
Three formal complaints to @virginmedia and three promises of a returned call within 24 hours. 3 fails out of 3. At least your appalling service is consistent
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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...
(@BintAmerra5) reported
@virginmedia Wired connection is absolutely slow barely working along with my phone signal and 4G . I called the customer service and was on hold for nearly 30 minutes . It’s ridiculous at this point
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Steve Eades
(@steveeades) reported
@virginmedia Yes I have a hub 3 and I have already done that and have had a WiFi booster pod for some time. The problem sometimes happens next to the hub. I would suggest it is the service being received rather than the devices.
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Shaun Sadler
(@sadler_shaun) reported
@virginmedia Please explain to me why it's you still cannot fix a service outage dated from November 2020?! estimated completion date keeps going back month on month.. still no definitive completion date. Yet you expect your customer to pay full whack. #useless #donotusevirgin
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3lawe
(@ali_attalla) reported
@virginmedia Can I report this ad for lying? My internet hasn't worked since January. @virginmedia have me an estimated fix date of AUGUST!
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Alexandros Mittos
(@mittosis) reported
A bit of a warning to anyone thinking of migrating to @VirginMedia. Their website may be lying about their service being available to your place and you may end up weeks or even months without an internet connection. A millennial's worst nightmare follows.
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michael gilding
(@mikegilding) reported
@virginmedia Yes it said no issue but there is an issue. Also happening with mobile data from my mobile phone
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Mhairi MacRaild
(@MhairiMacRaild) reported
@virginmedia to say your customer service is a disgrace is an understatement. I’ve now been hung up on twice (no the call didn’t drop) and the person who assured me they’d call back if it happened again hasn’t. No wonder I wanted to cancel in the first place
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Paul Lloyd
(@Lloydy_2020) reported
@virginmedia tried to get through to 100 different people with zero help. I’ve misplaced my sim card for my ultimate oomph mobile account. Can i arrange having another sent out? I’ve never used the one i was sent
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Kaleb Cox
(@Kaleb_JCox) reported
@virginmedia I have already tried a factory reset, yes. This is the first time in a long time I've experienced issue. However, I'm currently in the middle of working on an editing project and the speeds are preventing me downloading the assets I need.
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Matt Wood
(@playzone1000) reported
@virginmedia @virginmedia to finish my install, not honouring the terms on my contract, home phone not working and the 10 hours of time spent on the phone to you in the last three weeks!! Need i go on?? On a positive your all great at saying sorry and passing the blame.