Virgin Media outages and service status in Ramsgate, England

Problems in the last 24 hours in Ramsgate, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ramsgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ramsgate, England

The most recent Virgin Media outage reports came from the following cities: Margate, Deal, and Broadstairs.

City	Problem Type	Report Time
Margate	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Ramsgate, England

Latest outage, problems and issue reports in Ramsgate and nearby locations:

• 
  Cary Wright (@CaryAWright) reported 3 minutes ago from Margate, England

  @Dan13lBurk3 @virginmedia My neighbour has spoken to Customer Service too, who have informed him that it will not be fixed until the 28th!!!

• 
  Guardian Angels Dog Rescue Ltd (@gadogrescue) reported 6 minutes ago from Broadstairs and St. Peters, England

  @virginmedia your customer service is very disappointing. Have nothing but problems but never get any help from you.

• 
  James Green (@jimmygreen83) reported 6 minutes ago from Margate, England

  @virginmedia Hello, thank you for your quick reply. If i search via postcode it states there is a broadband issue but if i use my app it just states a tv issue. Have try rebooting twice and issue has stayed.

• 
  Cary Wright (@CaryAWright) reported 7 minutes ago from Margate, England

  @virginmedia @Dan13lBurk3 I spoke to your customer service team who “guaranteed this fault would rectified by 21:25”. I explained the gravity as I needed to finish work for Xmas. They lied!! I’ve now got to drive to London and work through the night! Appalling!

• 
  Sheradon Dublin (@sheradondublin) reported 12 minutes ago from Margate, England

  @virginmedia The new box arrived, and the WiFi sorted itself out for now at least. The boosters are still generating the old network also. I’m planning on leaving everything as it is till it goes wrong again, then I’ll call.

• 
  Dan Knowlton (@dknowlton1) reported 15 minutes ago from Acol, England

  😂 Twitter Automation gone wrong... Take a look at this @virginmedia thread for a great example of Twitter automation gone wrong. 🤖 Automation < Customer service 😀

• 
  bob mitchell (@bobmitchell82) reported 16 minutes ago from Margate, England

  @virginmedia I checked on the app and it says my account has finished . I’m not going to waste more of my time being left on hold when I have requested someone phone me back and been told 24-48 hours and still nothing. If only the customer service were as helpful as your Twitter team

• 
  Cary Wright (@CaryAWright) reported 20 minutes ago from Margate, England

  @virginmedia not had internet, for 24 hours. I spoke to customer services at 18:00 who “guaranteed it would be fixed by 21:25” I checked this 3 times as, at that point, I could arrange alternatives to finish work for Xmas. Now I can’t and still have no internet. Appalling!

• 
  Sam Sparrow (@SamRSparrow) reported 26 minutes ago from Broadstairs and St. Peters, England

  @virginmedia I would suggest then that the service status should be updated to reflect that situation.

• 
  Bob Voyage (@bobvoyage) reported 29 minutes ago from Margate, England

  @virginmedia if you think I am going to be talking to my family over Christmas while my WiFi is down, you can think again. Get the engineer out here or I'm sending you shite in the post daily.

• 
  Sheradon Dublin (@sheradondublin) reported 36 minutes ago from Margate, England

  @virginmedia It’s the same problem we always have with your WiFi, it’s patchy at best. Even when I’m standing next to the box

• 
  Daniel Burke (@D4nBu7ke) reported 41 minutes ago from Broadstairs and St. Peters, England

  @virginmedia Nothing at all, I would like the complaint looked at today and I want a call or email. Not sms.

• 
  Sheradon Dublin (@sheradondublin) reported 42 minutes ago from Margate, England

  Morning @virginmedia, I’m starting to become a little fed up with your current business model. You take my money, but supply a less than reliable WiFi service. Will it take a cancelled direct debit to get your attention? Please fix. 😡

• 
  Sam Sparrow (@SamRSparrow) reported 47 minutes ago from Broadstairs and St. Peters, England

  @virginmedia service down in CT10 area, loads of people reporting this on social media etc but service status says it is fine. Can you please look into this ASAP?!

• 
  Grant Saffery (@grant_saffery) reported 49 minutes ago from Margate, England

  1st day with @virginmedia & **** all is working. Waited all day for an “engineer” to come & make an abysmal attempt at installation before telling me everything was working & then ******* off rather sharpish. Spent the rest of evening on phone trying to sort. Appalling service

• 
  Sam Sparrow 🇪🇺 (@SamRSparrow) reported 53 minutes ago from Broadstairs and St. Peters, England

  @virginmedia I am extremely unhappy broadband been down since 1.15pm. Booked an engineer. This has been cancelled with no explanation. Can’t book another. Service status says it’s fine but many others online in CT10 says there is an area issue. First person on phone hung up.

• 
  Sam Sparrow (@SamRSparrow) reported 55 minutes ago from Broadstairs and St. Peters, England

  @virginmedia services in #Thanet have been off since 1am on the 23rd December and now you are pushing it back until 2pm today for a fix and still no engineer on site - that will be over 36 hours with zero updates to customers right before Christmas. What is happening?!

• 
  Michael Smith (@revdmesmith) reported 58 minutes ago from Kingsdown, England

  ****** @bt_uk been at my parents for past couple of days. Had to reset router every day at least twice. Broadband goes down regularly. Thank goodness we have @virginmedia at home!

• 
  James Green (@jimmygreen83) reported 58 minutes ago from Margate, England

  Not sure if it was just me but, my @primevideouk just went a shit for a few mins. Kept kicking me out the game via my smart tv app so switched to app via @virginmedia box and it was stuttering slightly, like a dodgy stream. Rather annoying. #BURMCI #AmazonPrime #Amazon

• 
  Sheradon Dublin (@sheradondublin) reported 58 minutes ago from Margate, England

  Hello @virginmedia, is there a way I can talk to someone about my WiFi problem this morning.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barry Devlin (@irishbazdev) reported 5 minutes ago

  @virginmedia Two months + before I get contacted by 02/Virgin Media regarding my ongoing complaint and all you can offer me for broken promises is £20. No phone calls before today and you are a communication company. Not good enough!

• 
  Stoneycat ≅ 🏳️‍🌈💚🏳️‍⚧️ (@stoneycatt) reported 8 minutes ago

  @virginmedia would you be able to recover my parents landline number if we cancel the contract and swap to you? It appears @youfibre have disconnected the landline number and after 2 days we've had no further information. I've no confidence @youfibre can/will resolve it.

• 
  Some-Nick1976 (@Some_Nick1976) reported 8 minutes ago

  @virginmedia The issue is that it drops in and out constantly throughout these times. When it does eventually come back on it is very slow

• 
  J Harris (@BingoBertie) reported 11 minutes ago

  @RichardLXXII @virginmedia Simple. Arrange a new supplier. Cancel direct debit. Commence a claim under the direct debit guarantee scheme for the un-agreed unauthorised increased amount Never have anything to do with @virginmedia again Except for suing for damages for falsely registered credit reference

• 
  Lyn Prodger (she/her) (@Prodgey) reported 14 minutes ago

  @virginmedia Yes numerous times, phone calls, engineer visit - all keep changing resolution day and time and now 9 days without broadband.

• 
  Molecule (@MoleculeClips) reported 15 minutes ago

  Thank **** the World cup games are on RTE and not @VirginMediaIE because holy **** the virgin media player is so bad. Like I can't even watch Love island Island on it. I keep getting a "Failed to connect to To streams API" pop up. Tech team must be asleep

• 
  keith addy (@ads913) reported 16 minutes ago

  @virginmedia I understand they're introductory, but the gap is £51/month for the identical package. That's not a normal "new customer discount" that's a loyalty penalty. What can you actually offer me?

• 
  Jon Ashman (@JonAshman2) reported 17 minutes ago

  @ virgin media your service is shocking not only have I lost all connection your help line is down wot a surprise 🤯🤯

• 
  Taz (@AppleTerence) reported 18 minutes ago

  @virginmedia ok your Customer service has called 5 times this morning when I answer they hang up what the hell?

• 
  keith addy (@ads913) reported 19 minutes ago

  @virginmedia 20+ years a loyal customer, paying £128/month. New customers can sign up TODAY for the exact same package — Gig1 broadband, Mega TV, Sky Sports & Cinema — for £76.99/month. That's £51/month MORE for being loyal. Explain that. #VirginMedia #CustomerService