Virgin Media outages and service status in Ramsgate, England

Problems in the last 24 hours in Ramsgate, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ramsgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ramsgate, England

The most recent Virgin Media outage reports came from the following cities: Margate, and Broadstairs.

City	Problem Type	Report Time
Margate	Internet	22 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ramsgate, England

Latest outage, problems and issue reports in Ramsgate and nearby locations:

• 
  Sheradon Dublin (@sheradondublin) reported 1 minute ago from Margate, England

  @virginmedia The new box arrived, and the WiFi sorted itself out for now at least. The boosters are still generating the old network also. I’m planning on leaving everything as it is till it goes wrong again, then I’ll call.

• 
  Daniel Burke (@D4nBu7ke) reported 7 minutes ago from Broadstairs and St. Peters, England

  I sent a email to @virginmedia on the 15th January, I was given the following Complaint reference: C-150121161 And promised contact within 28 days, by my counting it’s been 2 months.....

• 
  Sheradon Dublin (@sheradondublin) reported 9 minutes ago from Margate, England

  Morning @virginmedia, I’m starting to become a little fed up with your current business model. You take my money, but supply a less than reliable WiFi service. Will it take a cancelled direct debit to get your attention? Please fix. 😡

• 
  Bob Voyage (@bobvoyage) reported 9 minutes ago from Margate, England

  @virginmedia if you think I am going to be talking to my family over Christmas while my WiFi is down, you can think again. Get the engineer out here or I'm sending you shite in the post daily.

• 
  Daniel Burke (@Dan13lBurk3) reported 12 minutes ago from Broadstairs and St. Peters, England

  @virginmedia I’m not a technician, can you guys just let me leave my contract after this. Terrible customer service, even worse service, waiting to join @EE but stuck in a contract that only seems to work one way. You really are a shambles.

• 
  Daniel Burke (@D4nBu7ke) reported 14 minutes ago from Broadstairs and St. Peters, England

  @virginmedia Nothing at all, I would like the complaint looked at today and I want a call or email. Not sms.

• 
  Sam Sparrow (@SamRSparrow) reported 14 minutes ago from Broadstairs and St. Peters, England

  @virginmedia service down in CT10 area, loads of people reporting this on social media etc but service status says it is fine. Can you please look into this ASAP?!

• 
  bob mitchell (@bobmitchell82) reported 14 minutes ago from Margate, England

  @virginmedia I checked on the app and it says my account has finished . I’m not going to waste more of my time being left on hold when I have requested someone phone me back and been told 24-48 hours and still nothing. If only the customer service were as helpful as your Twitter team

• 
  Sheradon Dublin (@sheradondublin) reported 15 minutes ago from Margate, England

  Hello @virginmedia, is there a way I can talk to someone about my WiFi problem this morning.

• 
  Cary Wright (@CaryAWright) reported 29 minutes ago from Margate, England

  @virginmedia not had internet, for 24 hours. I spoke to customer services at 18:00 who “guaranteed it would be fixed by 21:25” I checked this 3 times as, at that point, I could arrange alternatives to finish work for Xmas. Now I can’t and still have no internet. Appalling!

• 
  Sam Sparrow (@SamRSparrow) reported 31 minutes ago from Broadstairs and St. Peters, England

  @virginmedia services in #Thanet have been off since 1am on the 23rd December and now you are pushing it back until 2pm today for a fix and still no engineer on site - that will be over 36 hours with zero updates to customers right before Christmas. What is happening?!

• 
  LOADED (@LoadedStudios) reported 36 minutes ago from Margate, England

  Hi @virginmedia me again. How come I get a bill sent to my email address which is not linked to my account? I login in and it's someone elses account!

• 
  Cary Wright (@CaryAWright) reported 37 minutes ago from Margate, England

  @Dan13lBurk3 @virginmedia My neighbour has spoken to Customer Service too, who have informed him that it will not be fixed until the 28th!!!

• 
  Polly Danby (@Pol77) reported 38 minutes ago from Broadstairs and St. Peters, England

  @virginmedia urgent help please. An extremely vulnerable lady’s landline is down. She has no log in details as these were set up by her late husband. Cannot get through to you by phone or by web chat. Please dm me with advice urgently, thanks

• 
  Heaven And Hell (@heavenndhell666) reported 39 minutes ago from Broadstairs and St. Peters, England

  @virginmedia Seems every night I lose my tv, on my router I have a flashing red telephone. Sick of paying for tv and not having it, not even got an aerial so when your service goes off I’m left with nothing

• 
  Ryan Conroy (@longDODGEsilver) reported 42 minutes ago from Margate, England

  @virginmedia what the problem with the broadband and TV in CT area. There's no info and our internet has been down since nice 1am on the 23rd. I'm out of contract 👋👋👋👋

• 
  James Green (@jimmygreen83) reported 44 minutes ago from Margate, England

  @virginmedia Hello, thank you for your quick reply. If i search via postcode it states there is a broadband issue but if i use my app it just states a tv issue. Have try rebooting twice and issue has stayed.

• 
  Andy Nicoll (@andeenic) reported 47 minutes ago from Margate, England

  @virginmedia Hi I have now chased up 4 times wasting countless pointless hours and it seems that I need to contact CISAS to get a response unless you can help. Ref number COM10411 f

• 
  Grant Saffery (@grant_saffery) reported 48 minutes ago from Margate, England

  1st day with @virginmedia & **** all is working. Waited all day for an “engineer” to come & make an abysmal attempt at installation before telling me everything was working & then ******* off rather sharpish. Spent the rest of evening on phone trying to sort. Appalling service

• 
  James Green (@jimmygreen83) reported 54 minutes ago from Margate, England

  Hi @virginmedia my internet has gone down in my house, it has been like it for about 2 hours now. I have the hub3, baselight is staying green, wifi light is staying green and the internet arrows are flashing green. Help please. Have turned off and on, didn't work.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bob (@Trebor0501) reported 31 seconds ago

  @virginmedia Pixelling now fixed but not watch from start of prog. Shouldn’t you put out a list of the issues fixed/still to be fixed.

• 
  John M (@john1mccarthy) reported 1 minute ago

  @virginmedia yet again I've been let down by you. But I am not surprised. My fault is finally fixed after 43 days without service. Yesterday, I was told I couldn't be put through to the correct team but they would call me back within 24hours. That was 25 hours ago now. 🙄

• 
  devske5 (@devske5) reported 2 minutes ago

  @virginmedia just did the 360 update - that was a bad idea wasn’t it ? We have no TV now, your phone line is useless as per. Can you help please?

• 
  John M Hunt (@Johnmhunt) reported 10 minutes ago

  @virginmedia your V360 upgrade system is broken. It took me 3 days of chat to arrange my upgrade and I’ve ordered it for my dad and he’s not received the remotes despite ordering on 2 May. I can’t face the pain of going through a chat and details authorisation again.

• 
  tom (@DBposer) reported 11 minutes ago

  @O2 ever since you merged with @virginmedia your service is ******* shite, sort it out

• 
  Oh god it’s me (@Ohgoditsme2) reported 13 minutes ago

  @virginmedia what’s happening to your service today, now all sound has gone off. NE30

• 
  Michael Portal (@Mortalportal01) reported 19 minutes ago

  @virginmedia Can you please explain.. when you set up a new c9ntract with VM you end up having a contract with 02 as well, never asked for or agreed to. And now im struggling to get them to cancel the 02 contract as 02 have incorrect email address and never received a sim card?

• 
  SRao (@leelamalur) reported 19 minutes ago

  @virginmedia No one to help and besides have charged a penalty for non- payment. Terrible service. Will find a way to get out of the contract.

• 
  Paul McKigen (@paulmc_96) reported 20 minutes ago

  @status_is_down virgin media back down....again

• 
  Martyn D (@MartynDunnett) reported 21 minutes ago

  @virginmedia I hope that includes fixing BBC 1 as it's being playing up with this issue. (blank screen)