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Virgin Media outages and service status in Ramsgate, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Ramsgate, including 0 direct reports.
  • The most common problems reported in this area mention TV and Wi-fi.
  • The most recent signal from this area was received Jun 26, 9:00 PM GMT+1.
  • 67% TV (67%)
  • 33% Wi-fi (33%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ramsgate, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ramsgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ramsgate, England

The most recent Virgin Media outage reports came from the following cities: Margate, Deal, and Broadstairs.

CityProblem TypeReport Time
Margate Wi-fi 6 days ago

Nearby cities with recent reports

Margate

1 recent signals

6 days ago

Community Discussion

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Virgin Media Issues Reports Near Ramsgate, England

Latest outage, problems and issue reports in Ramsgate and nearby locations:

  • bobmitchell82
    bob mitchell (@bobmitchell82) reported from Margate, England

    @virginmedia I checked on the app and it says my account has finished . I’m not going to waste more of my time being left on hold when I have requested someone phone me back and been told 24-48 hours and still nothing. If only the customer service were as helpful as your Twitter team

  • SamRSparrow
    Sam Sparrow (@SamRSparrow) reported from Broadstairs and St. Peters, England

    @virginmedia service down in CT10 area, loads of people reporting this on social media etc but service status says it is fine. Can you please look into this ASAP?!

  • terryjordan38
    Terry Jordan (@terryjordan38) reported from Margate, England

    @virginmedia Do you actually have a customer service department

  • CaryAWright
    Cary Wright (@CaryAWright) reported from Margate, England

    @virginmedia @Dan13lBurk3 I spoke to your customer service team who “guaranteed this fault would rectified by 21:25”. I explained the gravity as I needed to finish work for Xmas. They lied!! I’ve now got to drive to London and work through the night! Appalling!

  • LoadedStudios
    LOADED (@LoadedStudios) reported from Margate, England

    Hi @virginmedia me again. How come I get a bill sent to my email address which is not linked to my account? I login in and it's someone elses account!

  • SamRSparrow
    Sam Sparrow (@SamRSparrow) reported from Broadstairs and St. Peters, England

    @virginmedia Already done it and there is an outage in the area and now saying won’t be updated until 9.30pm? How am I supposed to work?

  • sheradondublin
    Sheradon Dublin (@sheradondublin) reported from Margate, England

    @virginmedia Hello again. Your WiFi is playing up again. Same problem as before, intermittent signal regardless of where in the house. Booster most likely needed. The ‘contact us’ option of your WiFi-tester app is also not working.

  • SamRSparrow
    Sam Sparrow 🇪🇺 (@SamRSparrow) reported from Broadstairs and St. Peters, England

    @virginmedia Why would my page have no update since 1pm? I’m only getting updates via community Facebook page and my parents. My postcode is CT10 2SW. I would also like to know why my engineer visit was cancelled and how I make a complaint.

  • sheradondublin
    Sheradon Dublin (@sheradondublin) reported from Margate, England

    @virginmedia It’s the same problem we always have with your WiFi, it’s patchy at best. Even when I’m standing next to the box

  • grant_saffery
    Grant Saffery (@grant_saffery) reported from Margate, England

    1st day with @virginmedia & **** all is working. Waited all day for an “engineer” to come & make an abysmal attempt at installation before telling me everything was working & then ******* off rather sharpish. Spent the rest of evening on phone trying to sort. Appalling service

  • CaryAWright
    Cary Wright (@CaryAWright) reported from Margate, England

    @Dan13lBurk3 @virginmedia My neighbour has spoken to Customer Service too, who have informed him that it will not be fixed until the 28th!!!

  • jsfuller75
    Jason Fuller (@jsfuller75) reported from Broadstairs and St. Peters, England

    @virginmedia Is there a fix for your customer service as no one seems to want to help me on your messaging service.

  • longDODGEsilver
    Ryan Conroy (@longDODGEsilver) reported from Margate, England

    @virginmedia what the problem with the broadband and TV in CT area. There's no info and our internet has been down since nice 1am on the 23rd. I'm out of contract 👋👋👋👋

  • sheradondublin
    Sheradon Dublin (@sheradondublin) reported from Margate, England

    Morning @virginmedia, I’m starting to become a little fed up with your current business model. You take my money, but supply a less than reliable WiFi service. Will it take a cancelled direct debit to get your attention? Please fix. 😡

  • jimmygreen83
    James Green (@jimmygreen83) reported from Margate, England

    @virginmedia Hello, thank you for your quick reply. If i search via postcode it states there is a broadband issue but if i use my app it just states a tv issue. Have try rebooting twice and issue has stayed.

  • bobvoyage
    Bob Voyage (@bobvoyage) reported from Margate, England

    @virginmedia if you think I am going to be talking to my family over Christmas while my WiFi is down, you can think again. Get the engineer out here or I'm sending you shite in the post daily.

  • revdmesmith
    Michael Smith (@revdmesmith) reported from Kingsdown, England

    ****** @bt_uk been at my parents for past couple of days. Had to reset router every day at least twice. Broadband goes down regularly. Thank goodness we have @virginmedia at home!

  • jimmygreen83
    James Green (@jimmygreen83) reported from Margate, England

    Hi @virginmedia my internet has gone down in my house, it has been like it for about 2 hours now. I have the hub3, baselight is staying green, wifi light is staying green and the internet arrows are flashing green. Help please. Have turned off and on, didn't work.

  • MagicIce
    Magic Ice (@MagicIce) reported from Ramsgate, England

    Does anyone else on @virginmedia still geting internet outages and issues???

  • SamRSparrow
    Sam Sparrow (@SamRSparrow) reported from Broadstairs and St. Peters, England

    @virginmedia services in #Thanet have been off since 1am on the 23rd December and now you are pushing it back until 2pm today for a fix and still no engineer on site - that will be over 36 hours with zero updates to customers right before Christmas. What is happening?!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • danny_9_morris
    Danny Morris (@danny_9_morris) reported

    @virginmedia Still intermittent, the app says no issues but clearly something is wrong

  • JonAshman2
    Jon Ashman (@JonAshman2) reported

    @virginmedia I’m paying £176.00 per month for your services so quite frankly an apology isn’t good enough I’ll contact yourselves later regarding my contract the service you now offer is woeful

  • mollipod
    Mollipod ✨ twitch streamer 💜 (@mollipod) reported

    @_Cheebiez I literally moved from virgin media to a different provider last year for this exact problem. Honestly they’re a joke!!

  • drvikaz
    vikas tripurneni💙 (@drvikaz) reported

    @SkySports @virginmedia what’s the point of subscribing to @SkySports .. never covers anything important or significant..!

  • SuarezP_Fantome
    Michael (@SuarezP_Fantome) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV41 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • Jason29wctb
    jason (@Jason29wctb) reported

    @virginmedia All they say is need a engineer and I tell them no but send them any way knowing they can't fix it ,if I cancel £1600 ,even tho it's illegal to hold me I a contract with a service that's not fit for purpose

  • tayyab57488257
    Sophia (@tayyab57488257) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV16 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • waughzone
    Duncan Waugh (@waughzone) reported

    @virginmedia Your customer service is a disgrace. I have had intermittent broadband for 4 weeks but you make it almost impossible to get it fixed. I finally managed to connect to a human on a chat who was next to useless and then sent me an email to say everything was resolved.

  • stefan655
    🐺 (@stefan655) reported

    @virginmedia I've just had one of the worst customer service experiences I've ever encountered over the phone. The representative I spoke to today was incredibly rude, dismissive, and unhelpful throughout the call!

  • Nicky_P_Smalley
    Nicky P. Smalley (@Nicky_P_Smalley) reported

    @virginmedia It’s been nearly 2 weeks now. Drop ops/low speeds are still continuing in s63. I keep getting texts saying you’ve identified the problem and sending someone out, but all that happens is you change date of when it’ll be fixed, but fix it you have not!