Virgin Media outages and service status in Ramsgate, England

Problems in the last 24 hours in Ramsgate, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ramsgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ramsgate, England

The most recent Virgin Media outage reports came from the following cities: Margate.

Community Discussion

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Virgin Media Issues Reports Near Ramsgate, England

Latest outage, problems and issue reports in Ramsgate and nearby locations:

• 
  Sam Sparrow (@SamRSparrow) reported 14 seconds ago from Broadstairs and St. Peters, England

  @virginmedia service down in CT10 area, loads of people reporting this on social media etc but service status says it is fine. Can you please look into this ASAP?!

• 
  Cary Wright (@CaryAWright) reported 2 minutes ago from Margate, England

  @virginmedia @Dan13lBurk3 I spoke to your customer service team who “guaranteed this fault would rectified by 21:25”. I explained the gravity as I needed to finish work for Xmas. They lied!! I’ve now got to drive to London and work through the night! Appalling!

• 
  Daniel Burke (@D4nBu7ke) reported 13 minutes ago from Broadstairs and St. Peters, England

  @virginmedia Nothing at all, I would like the complaint looked at today and I want a call or email. Not sms.

• 
  LOADED (@LoadedStudios) reported 14 minutes ago from Margate, England

  Hi @virginmedia me again. How come I get a bill sent to my email address which is not linked to my account? I login in and it's someone elses account!

• 
  bob mitchell (@bobmitchell82) reported 14 minutes ago from Margate, England

  @virginmedia I checked on the app and it says my account has finished . I’m not going to waste more of my time being left on hold when I have requested someone phone me back and been told 24-48 hours and still nothing. If only the customer service were as helpful as your Twitter team

• 
  Sam Sparrow 🇪🇺 (@SamRSparrow) reported 14 minutes ago from Broadstairs and St. Peters, England

  @virginmedia The service status page hasn’t updated since 1pm. Everyone in the area has the internet down and yet I’m being told right now on the phone there is no problem. I had an engineer booked tomorrow and VM cancelled that and now can’t send one until Monday? Awful service.

• 
  Michael Smith (@revdmesmith) reported 21 minutes ago from Kingsdown, England

  ****** @bt_uk been at my parents for past couple of days. Had to reset router every day at least twice. Broadband goes down regularly. Thank goodness we have @virginmedia at home!

• 
  Andy Nicoll (@andeenic) reported 22 minutes ago from Margate, England

  @virginmedia Hi I have now chased up 4 times wasting countless pointless hours and it seems that I need to contact CISAS to get a response unless you can help. Ref number COM10411 f

• 
  Dan Knowlton (@dknowlton1) reported 23 minutes ago from Acol, England

  😂 Twitter Automation gone wrong... Take a look at this @virginmedia thread for a great example of Twitter automation gone wrong. 🤖 Automation < Customer service 😀

• 
  Sam Sparrow (@SamRSparrow) reported 26 minutes ago from Broadstairs and St. Peters, England

  @virginmedia I would suggest then that the service status should be updated to reflect that situation.

• 
  Guardian Angels Dog Rescue Ltd (@gadogrescue) reported 29 minutes ago from Broadstairs and St. Peters, England

  @virginmedia your customer service is very disappointing. Have nothing but problems but never get any help from you.

• 
  Polly Danby (@Pol77) reported 36 minutes ago from Broadstairs and St. Peters, England

  @virginmedia urgent help please. An extremely vulnerable lady’s landline is down. She has no log in details as these were set up by her late husband. Cannot get through to you by phone or by web chat. Please dm me with advice urgently, thanks

• 
  Margate Jack (@Jackd_cpfc) reported 40 minutes ago from Margate, England

  @money4nuffin @virginmedia This is the 1st issue I’ve had with them in fairness and not happy with the way they are handling it. Other than screen shots of other peoples phones I’ve had no updates

• 
  Cary Wright (@CaryAWright) reported 43 minutes ago from Margate, England

  @virginmedia @Dan13lBurk3 I spoke to tour customer service team who “guaranteed this fault would rectified by 21:25”. I explained the gravity as I needed to finish work for Xmas. They lied!!

• 
  Daniel Burke (@D4nBu7ke) reported 45 minutes ago from Broadstairs and St. Peters, England

  I sent a email to @virginmedia on the 15th January, I was given the following Complaint reference: C-150121161 And promised contact within 28 days, by my counting it’s been 2 months.....

• 
  James Green (@jimmygreen83) reported 49 minutes ago from Margate, England

  @virginmedia Hello, thank you for your quick reply. If i search via postcode it states there is a broadband issue but if i use my app it just states a tv issue. Have try rebooting twice and issue has stayed.

• 
  Sheradon Dublin (@sheradondublin) reported 51 minutes ago from Margate, England

  Morning @virginmedia, I’m starting to become a little fed up with your current business model. You take my money, but supply a less than reliable WiFi service. Will it take a cancelled direct debit to get your attention? Please fix. 😡

• 
  Heaven And Hell (@heavenndhell666) reported 55 minutes ago from Broadstairs and St. Peters, England

  @virginmedia Up to your services you make sure they are unemployed so available when your company makes errors. Needless to say the day my contract ends I leave

• 
  James Green (@jimmygreen83) reported 55 minutes ago from Margate, England

  @virginmedia Issue via postcode has now gone back to green but my router is still green. Cheers

• 
  Magic Ice (@MagicIce) reported 56 minutes ago from Ramsgate, England

  Does anyone else on @virginmedia still geting internet outages and issues???

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Roy Andrew Clarke (@royo42) reported 2 minutes ago

  Evri have got to rate alongside Virgin Media as Bloody a awful excuse for a business!

• 
  Jacqueline Bolton (@JacquelineBolto) reported 4 minutes ago

  @virginmedia No Internet since 5am today. Checked status no reported issues in our area. Equipment all fine. What do you suggest I do???

• 
  FoundNemo (@NemoH666266) reported 6 minutes ago

  I'm so unbelievably ****** off that @virginmedia have **** the bed with streaming Sky Sports + and not even taking responsibility for it. Trying to say there isn't an issue. We pay for a service and spend all day looking forward to watching the game and nope...doesn't work

• 
  Lay D Fingers (@LayDFingers) reported 8 minutes ago

  @virginmedia can you please help me by sending a confirmation of my final bill pronto

• 
  Paul (@paul_gibbo921) reported 10 minutes ago

  @virginmedia @Bomber19631 Been really bad as of late can’t wait to leave

• 
  paul d (@pauldewolfe) reported 13 minutes ago

  @virginmedia I’m now speaking to your web team, who have found a better offer that your renewal team couldn’t. It’s too late now, though, as I want to cancel.

• 
  Frazzz (@FrazzzYT) reported 15 minutes ago

  "There is intermittent signal in your area" so what did @virginmedia spend nearly a week destroying the Internet in this area actually fix... can't wait to leave once Openreach finish their build in this area. Sick of terrible service. Trying to run a business lol

• 
  propper klopper (@gilesy10982) reported 16 minutes ago

  @miked36 @virginmedia Trying to mate. When @virginmedia ain’t putting there wires in stupid places 🤦🏼🤦🏼🤦🏼

• 
  Jacob (@jacsal2244) reported 20 minutes ago

  @virginmedia I’ve had no WiFi for over a week now and everyone fix date gets pushed, I’ve now blew through my data like how are people meant to work and stuff??

• 
  It's Ahmad (@AhmadX_Official) reported 21 minutes ago

  In 2003, 68-year-old Stan Beaton said goodbye to his beloved wife, Ruby, after she lost her battle with cancer. Among all the memories she left behind, one became his greatest treasure, a simple voicemail recorded on their home answering machine, preserving the sound of her voice. For years, Stan kept the same phone service for one reason alone: he was terrified that changing providers might erase that recording. Whenever grief became too heavy, he would play the message, finding comfort in hearing Ruby speak once again. Then, without warning, everything changed. During a routine system upgrade by Virgin Media, the voicemail was accidentally deleted. Stan later described the heartbreak: "When I realized it was gone, it felt like I had lost my wife a second time." Once the company understood what had happened, they launched an extraordinary recovery effort. Around a dozen engineers dedicated three full days to retrieving a single voicemail. They combed through archived systems, aging servers and backup files, comparing the task to finding a needle in a haystack. Despite the odds, they refused to stop searching. Against all expectations, they found it. When Stan learned how many people had worked tirelessly to recover his recording, he was overwhelmed. "All those people… just to help me? I never imagined a company would go to such lengths," he said. Then came the moment he had almost given up hope of experiencing again. Ruby's familiar voice filled the room: "Stan and Ruby are not available right now. Please leave your name and number, and we'll get back to you." Tears quickly welled up in his eyes. "Amazing… absolutely amazing," he whispered. With deep gratitude, he later said: "I thought I would never hear her voice again. They gave me back something I believed was gone forever. They made an old man incredibly happy." Sometimes the greatest treasures aren't money or possessions. They're the few precious seconds of a loved one's voice memories that can comfort a heart for a lifetime.