Virgin Media outages and service status in Ramsgate, England

Problems in the last 24 hours in Ramsgate, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ramsgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ramsgate, England

The most recent Virgin Media outage reports came from the following cities: Deal, Margate, and Broadstairs.

City	Problem Type	Report Time
Deal	TV	5 days ago
Deal	TV	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Ramsgate, England

Latest outage, problems and issue reports in Ramsgate and nearby locations:

• 
  Sam Sparrow (@SamRSparrow) reported 5 minutes ago from Broadstairs and St. Peters, England

  @virginmedia services in #Thanet have been off since 1am on the 23rd December and now you are pushing it back until 2pm today for a fix and still no engineer on site - that will be over 36 hours with zero updates to customers right before Christmas. What is happening?!

• 
  Cary Wright (@CaryAWright) reported 7 minutes ago from Margate, England

  @virginmedia @Dan13lBurk3 I spoke to your customer service team who “guaranteed this fault would rectified by 21:25”. I explained the gravity as I needed to finish work for Xmas. They lied!! I’ve now got to drive to London and work through the night! Appalling!

• 
  Jason Fuller (@jsfuller75) reported 8 minutes ago from Broadstairs and St. Peters, England

  @virginmedia Is there a fix for your customer service as no one seems to want to help me on your messaging service.

• 
  Sheradon Dublin (@sheradondublin) reported 18 minutes ago from Margate, England

  Morning @virginmedia, I’m starting to become a little fed up with your current business model. You take my money, but supply a less than reliable WiFi service. Will it take a cancelled direct debit to get your attention? Please fix. 😡

• 
  James Green (@jimmygreen83) reported 20 minutes ago from Margate, England

  Hi @virginmedia my internet has gone down in my house, it has been like it for about 2 hours now. I have the hub3, baselight is staying green, wifi light is staying green and the internet arrows are flashing green. Help please. Have turned off and on, didn't work.

• 
  Polly Danby (@Pol77) reported 21 minutes ago from Broadstairs and St. Peters, England

  @virginmedia urgent help please. An extremely vulnerable lady’s landline is down. She has no log in details as these were set up by her late husband. Cannot get through to you by phone or by web chat. Please dm me with advice urgently, thanks

• 
  Sam Sparrow 🇪🇺 (@SamRSparrow) reported 26 minutes ago from Broadstairs and St. Peters, England

  @virginmedia Why would my page have no update since 1pm? I’m only getting updates via community Facebook page and my parents. My postcode is CT10 2SW. I would also like to know why my engineer visit was cancelled and how I make a complaint.

• 
  Magic Ice (@MagicIce) reported 34 minutes ago from Broadstairs and St. Peters, England

  @QueenieandBlue @RageDarling @virginmedia Im with virgin media mine goes down with really really bad weather like we are having now. But apart that i carnt complain about the service. Because my sky goes at the same time as virgin does in the bad weather.

• 
  Sam Sparrow (@SamRSparrow) reported 40 minutes ago from Broadstairs and St. Peters, England

  @virginmedia I would suggest then that the service status should be updated to reflect that situation.

• 
  Sheradon Dublin (@sheradondublin) reported 40 minutes ago from Margate, England

  @virginmedia Hello again. Your WiFi is playing up again. Same problem as before, intermittent signal regardless of where in the house. Booster most likely needed. The ‘contact us’ option of your WiFi-tester app is also not working.

• 
  Michael Smith (@revdmesmith) reported 40 minutes ago from Kingsdown, England

  ****** @bt_uk been at my parents for past couple of days. Had to reset router every day at least twice. Broadband goes down regularly. Thank goodness we have @virginmedia at home!

• 
  Cary Wright (@CaryAWright) reported 42 minutes ago from Margate, England

  @Dan13lBurk3 @virginmedia My neighbour has spoken to Customer Service too, who have informed him that it will not be fixed until the 28th!!!

• 
  Dan Knowlton (@dknowlton1) reported 49 minutes ago from Acol, England

  😂 Twitter Automation gone wrong... Take a look at this @virginmedia thread for a great example of Twitter automation gone wrong. 🤖 Automation < Customer service 😀

• 
  Heaven And Hell (@heavenndhell666) reported 49 minutes ago from Broadstairs and St. Peters, England

  @virginmedia please can you advise me of your complaints number or email please do not tell me to call on 03454541111 as this number is a waste of time and effort but I would like to make a formal complaint with the view of terminating my contract due to your incompetent service

• 
  Nigel Hudson (@nghudson) reported 50 minutes ago from Preston, England

  @Jess_Guth @virginmedia @virginmedia are the pits!!! Dreadful customer service and they’ve tried to charge us for a phone service we terminated 3 months ago!!! 👎🏻🤬

• 
  Sheradon Dublin (@sheradondublin) reported 50 minutes ago from Margate, England

  @virginmedia The new box arrived, and the WiFi sorted itself out for now at least. The boosters are still generating the old network also. I’m planning on leaving everything as it is till it goes wrong again, then I’ll call.

• 
  James Green (@jimmygreen83) reported 52 minutes ago from Margate, England

  @virginmedia Hello, thank you for your quick reply. If i search via postcode it states there is a broadband issue but if i use my app it just states a tv issue. Have try rebooting twice and issue has stayed.

• 
  Ryan Conroy (@longDODGEsilver) reported 57 minutes ago from Margate, England

  @virginmedia what the problem with the broadband and TV in CT area. There's no info and our internet has been down since nice 1am on the 23rd. I'm out of contract 👋👋👋👋

• 
  bob mitchell (@bobmitchell82) reported 58 minutes ago from Margate, England

  @virginmedia I checked on the app and it says my account has finished . I’m not going to waste more of my time being left on hold when I have requested someone phone me back and been told 24-48 hours and still nothing. If only the customer service were as helpful as your Twitter team

• 
  Sheradon Dublin (@sheradondublin) reported 60 minutes ago from Margate, England

  @virginmedia It’s the same problem we always have with your WiFi, it’s patchy at best. Even when I’m standing next to the box

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Way Of The Hunter 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ACaldwell68074) reported 6 minutes ago

  @O2 @davehpayne Every time I lTRY log in to my @O2 app, I continually have to sign in through Virgin media which sends email to click link, then repeatedly sends me back to send another email to my account again and so on and on, I don't even have a virgin media account. It's a nightmare.

• 
  Tommy Tinkler (@TinklerTommy) reported 16 minutes ago

  @miss___kb Yep I have used google family and virgin media security whilst kids grew up. You can block anything you want or them and restrict sites and device time and you get to okay anything they install on the device. Most adults as thick as pig **** to use them.

• 
  ❤️🥳🦄 Gillian B 🦄🥳❤️ (@gfnncl) reported 16 minutes ago

  Can anyone help me with @virginmedia I’m trying to upgrade my @NetflixUK to no ads as apparently they couldn’t do it when I recontracted,I have to do it myself. But no option in the app, it’s driving me crazy?

• 
  RM (@R_M_Bargains) reported 19 minutes ago

  @TheiKevin What I don't get is why the @virginmedia iPlayer app hasn't got the UHD streams only the TVs slow built in app

• 
  Nicola Ainsworth (@nixola) reported 20 minutes ago

  @virginmedia I have been trying to contact customer service as my tv isn’t working but I have been on hold hours!! Is there another way to get help? They website doesn’t help

• 
  Man in Black 2125 (@In2125) reported 21 minutes ago

  @virginmedia yeah did that. it says all fine. no issues .... yet a quick scan of social media ( not using virgin broadband obviously, reveals there's an outage in my area .... perhaps you should move your status checker to another provider? It's going to 24 hours apparently. great service

• 
  🏃‍♀️ 💯 Di Brander 💯 🏋️‍♀️ (@DiBrander) reported 22 minutes ago

  Disaster has struck the Brander household. The internet is down. Virgin Media said it could be up to 24 hours til they find/fix the fault. This is when you realise that the internet makes everything work, or not work.

• 
  Paul ▶️ (@customerchamp1) reported 23 minutes ago

  Who remembers when @O2 customer service was good? Since the merger with the appalling @virginmedia it's been absolutely diabolical. Trying to help a vulnerable relative, been on hold for 45 minutes 🤮🤮🤮 to reset his password. Shameful.

• 
  Macca (@MaccaRuss) reported 26 minutes ago

  @DAZNBoxing @virginmedia Black screen for a paid event is piss poor. It’s the same every single time

• 
  chantelle ❤️‍🔥⸆⸉ (@ttpdchantelle) reported 28 minutes ago

  @virginmedia hope your refunding everyone for this **** service?