Virgin Media outages and service status in Ramsgate, England

Problems in the last 24 hours in Ramsgate, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ramsgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ramsgate, England

The most recent Virgin Media outage reports came from the following cities: Margate, and Broadstairs.

City	Problem Type	Report Time
Margate	Internet	9 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Ramsgate, England

Latest outage, problems and issue reports in Ramsgate and nearby locations:

• 
  Andy Nicoll (@andeenic) reported 2 minutes ago from Margate, England

  Three formal complaints to @virginmedia and three promises of a returned call within 24 hours. 3 fails out of 3. At least your appalling service is consistent

• 
  Grant Saffery (@grant_saffery) reported 5 minutes ago from Margate, England

  1st day with @virginmedia & **** all is working. Waited all day for an “engineer” to come & make an abysmal attempt at installation before telling me everything was working & then ******* off rather sharpish. Spent the rest of evening on phone trying to sort. Appalling service

• 
  James Green (@jimmygreen83) reported 11 minutes ago from Margate, England

  @virginmedia Hello, thank you for your quick reply. If i search via postcode it states there is a broadband issue but if i use my app it just states a tv issue. Have try rebooting twice and issue has stayed.

• 
  Sheradon Dublin (@sheradondublin) reported 12 minutes ago from Margate, England

  @virginmedia The new box arrived, and the WiFi sorted itself out for now at least. The boosters are still generating the old network also. I’m planning on leaving everything as it is till it goes wrong again, then I’ll call.

• 
  Sam Sparrow 🇪🇺 (@SamRSparrow) reported 14 minutes ago from Broadstairs and St. Peters, England

  @virginmedia The service status page hasn’t updated since 1pm. Everyone in the area has the internet down and yet I’m being told right now on the phone there is no problem. I had an engineer booked tomorrow and VM cancelled that and now can’t send one until Monday? Awful service.

• 
  Sam Sparrow (@SamRSparrow) reported 16 minutes ago from Broadstairs and St. Peters, England

  @virginmedia service down in CT10 area, loads of people reporting this on social media etc but service status says it is fine. Can you please look into this ASAP?!

• 
  Cary Wright (@CaryAWright) reported 20 minutes ago from Margate, England

  @virginmedia @Dan13lBurk3 I spoke to tour customer service team who “guaranteed this fault would rectified by 21:25”. I explained the gravity as I needed to finish work for Xmas. They lied!!

• 
  Heaven And Hell (@heavenndhell666) reported 24 minutes ago from Broadstairs and St. Peters, England

  @virginmedia Up to your services you make sure they are unemployed so available when your company makes errors. Needless to say the day my contract ends I leave

• 
  LOADED (@LoadedStudios) reported 24 minutes ago from Margate, England

  Hi @virginmedia me again. How come I get a bill sent to my email address which is not linked to my account? I login in and it's someone elses account!

• 
  Sam Sparrow (@SamRSparrow) reported 25 minutes ago from Broadstairs and St. Peters, England

  @virginmedia Already done it and there is an outage in the area and now saying won’t be updated until 9.30pm? How am I supposed to work?

• 
  Sam Sparrow (@SamRSparrow) reported 30 minutes ago from Broadstairs and St. Peters, England

  @virginmedia services in #Thanet have been off since 1am on the 23rd December and now you are pushing it back until 2pm today for a fix and still no engineer on site - that will be over 36 hours with zero updates to customers right before Christmas. What is happening?!

• 
  Andy Nicoll (@andeenic) reported 38 minutes ago from Margate, England

  @virginmedia Hi I have now chased up 4 times wasting countless pointless hours and it seems that I need to contact CISAS to get a response unless you can help. Ref number COM10411 f

• 
  Sam Sparrow 🇪🇺 (@SamRSparrow) reported 39 minutes ago from Broadstairs and St. Peters, England

  @virginmedia Why would my page have no update since 1pm? I’m only getting updates via community Facebook page and my parents. My postcode is CT10 2SW. I would also like to know why my engineer visit was cancelled and how I make a complaint.

• 
  James Green (@jimmygreen83) reported 41 minutes ago from Margate, England

  @virginmedia Issue via postcode has now gone back to green but my router is still green. Cheers

• 
  Dan Knowlton (@dknowlton1) reported 43 minutes ago from Acol, England

  😂 Twitter Automation gone wrong... Take a look at this @virginmedia thread for a great example of Twitter automation gone wrong. 🤖 Automation < Customer service 😀

• 
  Sam Sparrow (@SamRSparrow) reported 45 minutes ago from Broadstairs and St. Peters, England

  @virginmedia I would suggest then that the service status should be updated to reflect that situation.

• 
  Cary Wright (@CaryAWright) reported 48 minutes ago from Margate, England

  @virginmedia not had internet, for 24 hours. I spoke to customer services at 18:00 who “guaranteed it would be fixed by 21:25” I checked this 3 times as, at that point, I could arrange alternatives to finish work for Xmas. Now I can’t and still have no internet. Appalling!

• 
  Magic Ice (@MagicIce) reported 56 minutes ago from Broadstairs and St. Peters, England

  @QueenieandBlue @RageDarling @virginmedia Im with virgin media mine goes down with really really bad weather like we are having now. But apart that i carnt complain about the service. Because my sky goes at the same time as virgin does in the bad weather.

• 
  Sheradon Dublin (@sheradondublin) reported 59 minutes ago from Margate, England

  @virginmedia Hello again. Your WiFi is playing up again. Same problem as before, intermittent signal regardless of where in the house. Booster most likely needed. The ‘contact us’ option of your WiFi-tester app is also not working.

• 
  Heaven And Hell (@heavenndhell666) reported 59 minutes ago from Broadstairs and St. Peters, England

  @virginmedia Seems every night I lose my tv, on my router I have a flashing red telephone. Sick of paying for tv and not having it, not even got an aerial so when your service goes off I’m left with nothing

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Thomson (@JohnTho10402150) reported 4 minutes ago

  @EdnaKrabapple1 @virginmedia There was a Virgin 'outage ' yesterday which caused a lot of problems including pixilating. Most channels are now fine except for BBC 3 and 4. I've not phoned 150 cos I know its not just me and i know I'm not the only one.

• 
  Rachel Rosser (@theGROWcompany) reported 6 minutes ago

  @virginmedia Regardless of the actual problem, it seems the company is totally inept. Why was your incoming call message not working, why was the on hold musac playing the same one track for an hour. Why did it take so many hours for any public announcement?

• 
  Ted (@tkly57) reported 11 minutes ago

  @virginmedia Still no no TV service. Three days! Can't speak to anyone. No communication or explanation from Virgin Media. POOR service, increased costs every year above inflation, we're just being treated as cash cows. 😠🤔

• 
  Daniel Clein 🔶️🌸🎗🇪🇺 (@cleinofficial) reported 11 minutes ago

  Today's burning question: what is the worst broadband supplier in the UK, and why is it Virgin Media?

• 
  Chris (@COOPSthereitis4) reported 12 minutes ago

  @virginmedia ...in 24-48 hours. Will i be compensated for not having a service i am paying for?

• 
  flipper (@flipper865) reported 12 minutes ago

  @virginmedia This doesnt resolve the issue, I have now taken a photo of the boxed parcel by my front door for reference, the sticker says Yodel

• 
  Michael Bradley #FBPE #SocialistSunday (@Mike_J_Bradley) reported 14 minutes ago

  @virginmedia Mines by down at least 24hrs. Ridiculous and told they are working on it. Not good enough considering how much we pay. I live in Liverpool. It seems to be affecting different areas differently. I just get to welcome on the screen and nothing else. Tried rebooting etc nothing

• 
  Bella Ciao (@Bella_Ciao_Free) reported 16 minutes ago

  @virginmedia Im in NG17 all my channels have returned after yesterday's issues but ITV1HD hasn't... Ironically ITV1+1 works but no actual ITV1.

• 
  Ant Trevers-Footitt (@FootittAnt) reported 20 minutes ago

  @virginmedia ITV still down

• 
  Dave (@Dave_Syracuse) reported 23 minutes ago

  @virginmedia your WiFi is still not working. Please sort it out.