Virgin Media outages and service status in Ramsgate, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Ramsgate, including 0 direct reports.
- The most common problems reported in this area mention TV and Internet.
- TV (67%)
- Internet (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ramsgate, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ramsgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ramsgate, England
The most recent Virgin Media outage reports came from the following cities: Broadstairs, and Margate.
Community Discussion
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Virgin Media Issues Reports Near Ramsgate, England
Latest outage, problems and issue reports in Ramsgate and nearby locations:
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Sheradon Dublin (@sheradondublin) reported from Margate, EnglandHello @virginmedia, is there a way I can talk to someone about my WiFi problem this morning.
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Cary Wright (@CaryAWright) reported from Margate, England@virginmedia @Dan13lBurk3 I spoke to your customer service team who “guaranteed this fault would rectified by 21:25”. I explained the gravity as I needed to finish work for Xmas. They lied!! I’ve now got to drive to London and work through the night! Appalling!
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James Green (@jimmygreen83) reported from Margate, England@virginmedia Hello, thank you for your quick reply. If i search via postcode it states there is a broadband issue but if i use my app it just states a tv issue. Have try rebooting twice and issue has stayed.
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Michael Smith (@revdmesmith) reported from Kingsdown, England****** @bt_uk been at my parents for past couple of days. Had to reset router every day at least twice. Broadband goes down regularly. Thank goodness we have @virginmedia at home!
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LOADED (@LoadedStudios) reported from Margate, EnglandHi @virginmedia me again. How come I get a bill sent to my email address which is not linked to my account? I login in and it's someone elses account!
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Sam Sparrow (@SamRSparrow) reported from Broadstairs and St. Peters, England@virginmedia service down in CT10 area, loads of people reporting this on social media etc but service status says it is fine. Can you please look into this ASAP?!
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Sheradon Dublin (@sheradondublin) reported from Margate, England@virginmedia Hello again. Your WiFi is playing up again. Same problem as before, intermittent signal regardless of where in the house. Booster most likely needed. The ‘contact us’ option of your WiFi-tester app is also not working.
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Magic Ice (@MagicIce) reported from Ramsgate, EnglandDoes anyone else on @virginmedia still geting internet outages and issues???
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Sam Sparrow 🇪🇺 (@SamRSparrow) reported from Broadstairs and St. Peters, England@virginmedia I am extremely unhappy broadband been down since 1.15pm. Booked an engineer. This has been cancelled with no explanation. Can’t book another. Service status says it’s fine but many others online in CT10 says there is an area issue. First person on phone hung up.
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Sam Sparrow (@SamRSparrow) reported from Broadstairs and St. Peters, England@virginmedia I would suggest then that the service status should be updated to reflect that situation.
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Ryan Conroy (@longDODGEsilver) reported from Margate, England@virginmedia what the problem with the broadband and TV in CT area. There's no info and our internet has been down since nice 1am on the 23rd. I'm out of contract 👋👋👋👋
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Sam Sparrow (@SamRSparrow) reported from Broadstairs and St. Peters, England@virginmedia services in #Thanet have been off since 1am on the 23rd December and now you are pushing it back until 2pm today for a fix and still no engineer on site - that will be over 36 hours with zero updates to customers right before Christmas. What is happening?!
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Sam Sparrow (@SamRSparrow) reported from Broadstairs and St. Peters, England@virginmedia Already done it and there is an outage in the area and now saying won’t be updated until 9.30pm? How am I supposed to work?
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Cary Wright (@CaryAWright) reported from Margate, England@Dan13lBurk3 @virginmedia My neighbour has spoken to Customer Service too, who have informed him that it will not be fixed until the 28th!!!
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James Green (@jimmygreen83) reported from Margate, EnglandNot sure if it was just me but, my @primevideouk just went a shit for a few mins. Kept kicking me out the game via my smart tv app so switched to app via @virginmedia box and it was stuttering slightly, like a dodgy stream. Rather annoying. #BURMCI #AmazonPrime #Amazon
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Polly Danby (@Pol77) reported from Broadstairs and St. Peters, England@virginmedia urgent help please. An extremely vulnerable lady’s landline is down. She has no log in details as these were set up by her late husband. Cannot get through to you by phone or by web chat. Please dm me with advice urgently, thanks
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Terry Jordan (@terryjordan38) reported from Margate, England@virginmedia Do you actually have a customer service department
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bob mitchell (@bobmitchell82) reported from Margate, England@virginmedia I checked on the app and it says my account has finished . I’m not going to waste more of my time being left on hold when I have requested someone phone me back and been told 24-48 hours and still nothing. If only the customer service were as helpful as your Twitter team
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James Green (@jimmygreen83) reported from Margate, EnglandHi @virginmedia my internet has gone down in my house, it has been like it for about 2 hours now. I have the hub3, baselight is staying green, wifi light is staying green and the internet arrows are flashing green. Help please. Have turned off and on, didn't work.
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Sheradon Dublin (@sheradondublin) reported from Margate, EnglandMorning @virginmedia, I’m starting to become a little fed up with your current business model. You take my money, but supply a less than reliable WiFi service. Will it take a cancelled direct debit to get your attention? Please fix. 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Long (@Grahamthecabbie) reported@virginmedia no service at the moment. Been down for z9 hours! What’s going on?!
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David duncan (@DavidDdjoinery) reported@virginmedia Error code cs2200 for over 1 week now and can’t get any help from customer services
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Rachael Cassidy (@RachaelCassidy3) reported@virginmedia been trying to talk to someone after our TV. Internet and phone has gone off about an hour ago !!! Can someone help !
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Mikey Molfessis (@mikey_mol) reported@virginmedia Well, if you close a ticket and open a new one before 48 hours has been reached, even though the problem is not resolved, nobody gets compensated right? How about calling a client before closing a call as resolved or does that not suit your business model
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trev (@tfd1977) reported@virginmedia service is getting worse by the day nearly a month now and still broadband keeps dropping..apparently engineers are fixing the problem! Every few days get a message saying fixed then next day down again…sick and tired and crap service
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Wayne Herzberg (@Blue_tattoo) reportedC-2705267445 ... I was promised a call back and still waiting!! Don't promise if you can't Provide .. I do not owe you £253.26.. I never asked or Needed a SIM card! @virginmedia sent it to me to improve my Broadband!! I didn't ask or wanted it!! It's a scam... Threatening mails!
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MaggieW (@maggsfromtnorth) reported@virginmedia Why was I told that the fault at Tooting was going to be 24 hours to fix? And what's the point putting the message on X when you don't have WIFI?????
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🎭🏴not-so essential worker (@Djfoldy69) reported@Grahamthecabbie @virginmedia Been off since yesterday. Box stuck at 33% on start up. And no fix due till the 29th!
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Danzino (@Danzino0) reported@virginmedia fix your wifi please
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Nick Roper⚒️#SBOUT (@nickpaulroper1) reported@Grahamthecabbie @virginmedia We had these issues for years and have now ditched them. Awful company, even worse customer service. Hidden rises constantly. Now with BT Openreach. Very happy, like chalk and cheese.