Virgin Media outages and service status in Ramsgate, England

Problems in the last 24 hours in Ramsgate, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ramsgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ramsgate, England

The most recent Virgin Media outage reports came from the following cities: Deal, Margate, and Broadstairs.

City	Problem Type	Report Time
Deal	TV	7 days ago
Deal	TV	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Ramsgate, England

Latest outage, problems and issue reports in Ramsgate and nearby locations:

• 
  Sam Sparrow (@SamRSparrow) reported 4 minutes ago from Broadstairs and St. Peters, England

  @virginmedia services in #Thanet have been off since 1am on the 23rd December and now you are pushing it back until 2pm today for a fix and still no engineer on site - that will be over 36 hours with zero updates to customers right before Christmas. What is happening?!

• 
  James Green (@jimmygreen83) reported 6 minutes ago from Margate, England

  @virginmedia... broadband has been down all day and expected back at 5:25pm, still not working. Now, recheck the app and not expected back until 8am tomorrow! Seriously?! Why? What has happened? How can it be down for that long? Ridiculous, especially when people work from home.

• 
  Magic Ice (@MagicIce) reported 12 minutes ago from Broadstairs and St. Peters, England

  @QueenieandBlue @RageDarling @virginmedia Im with virgin media mine goes down with really really bad weather like we are having now. But apart that i carnt complain about the service. Because my sky goes at the same time as virgin does in the bad weather.

• 
  Andy Nicoll (@andeenic) reported 12 minutes ago from Margate, England

  @virginmedia Hi I have now chased up 4 times wasting countless pointless hours and it seems that I need to contact CISAS to get a response unless you can help. Ref number COM10411 f

• 
  Bob Voyage (@bobvoyage) reported 14 minutes ago from Margate, England

  @virginmedia if you think I am going to be talking to my family over Christmas while my WiFi is down, you can think again. Get the engineer out here or I'm sending you shite in the post daily.

• 
  Sam Sparrow (@SamRSparrow) reported 16 minutes ago from Broadstairs and St. Peters, England

  @virginmedia I would suggest then that the service status should be updated to reflect that situation.

• 
  James Green (@jimmygreen83) reported 20 minutes ago from Margate, England

  Not sure if it was just me but, my @primevideouk just went a shit for a few mins. Kept kicking me out the game via my smart tv app so switched to app via @virginmedia box and it was stuttering slightly, like a dodgy stream. Rather annoying. #BURMCI #AmazonPrime #Amazon

• 
  Jason Fuller (@jsfuller75) reported 21 minutes ago from Broadstairs and St. Peters, England

  @virginmedia Is there a fix for your customer service as no one seems to want to help me on your messaging service.

• 
  Sheradon Dublin (@sheradondublin) reported 26 minutes ago from Margate, England

  Morning @virginmedia, I’m starting to become a little fed up with your current business model. You take my money, but supply a less than reliable WiFi service. Will it take a cancelled direct debit to get your attention? Please fix. 😡

• 
  Cary Wright (@CaryAWright) reported 28 minutes ago from Margate, England

  @virginmedia @Dan13lBurk3 I spoke to tour customer service team who “guaranteed this fault would rectified by 21:25”. I explained the gravity as I needed to finish work for Xmas. They lied!!

• 
  Sheradon Dublin (@sheradondublin) reported 28 minutes ago from Margate, England

  Hello @virginmedia, is there a way I can talk to someone about my WiFi problem this morning.

• 
  Nigel Hudson (@nghudson) reported 29 minutes ago from Preston, England

  @Jess_Guth @virginmedia @virginmedia are the pits!!! Dreadful customer service and they’ve tried to charge us for a phone service we terminated 3 months ago!!! 👎🏻🤬

• 
  James Green (@jimmygreen83) reported 31 minutes ago from Margate, England

  @virginmedia Issue via postcode has now gone back to green but my router is still green. Cheers

• 
  Daniel Burke (@Dan13lBurk3) reported 41 minutes ago from Broadstairs and St. Peters, England

  @virginmedia I’m not a technician, can you guys just let me leave my contract after this. Terrible customer service, even worse service, waiting to join @EE but stuck in a contract that only seems to work one way. You really are a shambles.

• 
  Heaven And Hell (@heavenndhell666) reported 41 minutes ago from Broadstairs and St. Peters, England

  @virginmedia please can you advise me of your complaints number or email please do not tell me to call on 03454541111 as this number is a waste of time and effort but I would like to make a formal complaint with the view of terminating my contract due to your incompetent service

• 
  Sam Sparrow (@SamRSparrow) reported 42 minutes ago from Broadstairs and St. Peters, England

  @virginmedia service down in CT10 area, loads of people reporting this on social media etc but service status says it is fine. Can you please look into this ASAP?!

• 
  Sheradon Dublin (@sheradondublin) reported 42 minutes ago from Margate, England

  @virginmedia It’s the same problem we always have with your WiFi, it’s patchy at best. Even when I’m standing next to the box

• 
  Sam Sparrow 🇪🇺 (@SamRSparrow) reported 52 minutes ago from Broadstairs and St. Peters, England

  @virginmedia Why would my page have no update since 1pm? I’m only getting updates via community Facebook page and my parents. My postcode is CT10 2SW. I would also like to know why my engineer visit was cancelled and how I make a complaint.

• 
  Cary Wright (@CaryAWright) reported 54 minutes ago from Margate, England

  @virginmedia not had internet, for 24 hours. I spoke to customer services at 18:00 who “guaranteed it would be fixed by 21:25” I checked this 3 times as, at that point, I could arrange alternatives to finish work for Xmas. Now I can’t and still have no internet. Appalling!

• 
  James Green (@jimmygreen83) reported 57 minutes ago from Margate, England

  Hi @virginmedia my internet has gone down in my house, it has been like it for about 2 hours now. I have the hub3, baselight is staying green, wifi light is staying green and the internet arrows are flashing green. Help please. Have turned off and on, didn't work.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🐺 (@stefan655) reported 6 minutes ago

  @virginmedia I've just had one of the worst customer service experiences I've ever encountered over the phone. The representative I spoke to today was incredibly rude, dismissive, and unhelpful throughout the call!

• 
  Graeson Laitt (@Laitty) reported 8 minutes ago

  @virginmedia Thanks for the reply. The issue is that I have already followed the guidance in that article and have created filters and blocked senders in both Outlook and Virgin Media Webmail. The emails from the same domains continue to arrive despite those measures.

• 
  Stephen McCauley (@43mccauley) reported 10 minutes ago

  @virginmedia No. Got down to about 25 seconds behind. Not good enough for the price I pay

• 
  Lynne (@lynne_thomson2) reported 13 minutes ago

  @virginmedia I have done all that earlier today and keep checking and still states no known issue. However was advised through chat online with a staff member there was an issue in my area with hope of it being back up within 24 hours! Everyone is getting same messge when checking online!

• 
  Ed61 (@Ed6114) reported 13 minutes ago

  @virginmedia it’s even worse, after binning watching on 360 as it’s beyond rubbish, tried to control via my phone but then wouldn’t let me back in on the so called 360 control and now the volume is all over the place. Such a **** service

• 
  Nala100577 (@Nala100577) reported 15 minutes ago

  @virginmedia @RobNoonan007 Its a total blackout now too - its not the tv

• 
  Mark Aitken (@sparky0710) reported 16 minutes ago

  @virginmedia Still no Internet. A full day without Internet and no update as to what is the issue or when likely to be resolved. Definitely be leaving after contract. WFH and this isn't first outage. Never had this with previous provider.

• 
  Gavin Lee (@Gav288) reported 17 minutes ago

  @virginmedia thanks for replying. You have been no help, absolute shambles of a company.

• 
  MR COOL (@Lifeline04India) reported 18 minutes ago

  @virginmedia @VirginMediaNews Dear Team i have shown my interest foir broadband however after registering i should receive details for refernce. But i didnt receive. If i am not getting poroper support fromyou why to go for contract. Please call back urgently

• 
  nick rigby (@pompeyrigs) reported 18 minutes ago

  @virginmedia my broadband speed is running at a fraction of what I’m paying for. Please fix it. Makes working from home impossible