Virgin Media

Virgin Media Outage Report in Ramsgate, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ramsgate, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ramsgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ramsgate, Kent, England 03/18/2026 16:50

March 18: Problems at Virgin Media

Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ramsgate, Kent, England

The most recent Virgin Media outage reports came from the following cities: Broadstairs and Margate.

Loading map, please wait...
City Problem Type Report Time
United KingdomBroadstairs Total Blackout
United KingdomMargate TV
United KingdomMargate E-mail
United KingdomMargate Internet
United KingdomMargate Wi-fi
United KingdomMargate TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ramsgate, England

Latest outage, problems and issue reports in Ramsgate and nearby locations:

  • Jackd_cpfc Margate Jack (@Jackd_cpfc) reported from Margate, England

    @money4nuffin @virginmedia This is the 1st issue I’ve had with them in fairness and not happy with the way they are handling it. Other than screen shots of other peoples phones I’ve had no updates

  • jsfuller75 Jason Fuller (@jsfuller75) reported from Broadstairs and St. Peters, England

    @virginmedia Is there a fix for your customer service as no one seems to want to help me on your messaging service.

  • andeenic Andy Nicoll (@andeenic) reported from Margate, England

    @virginmedia Hi I have now chased up 4 times wasting countless pointless hours and it seems that I need to contact CISAS to get a response unless you can help. Ref number COM10411 f

  • SamRSparrow Sam Sparrow 🇪🇺 (@SamRSparrow) reported from Broadstairs and St. Peters, England

    @virginmedia I am extremely unhappy broadband been down since 1.15pm. Booked an engineer. This has been cancelled with no explanation. Can’t book another. Service status says it’s fine but many others online in CT10 says there is an area issue. First person on phone hung up.

  • SamRSparrow Sam Sparrow (@SamRSparrow) reported from Broadstairs and St. Peters, England

    @virginmedia service down in CT10 area, loads of people reporting this on social media etc but service status says it is fine. Can you please look into this ASAP?!

  • SamRSparrow Sam Sparrow (@SamRSparrow) reported from Broadstairs and St. Peters, England

    @virginmedia Already done it and there is an outage in the area and now saying won’t be updated until 9.30pm? How am I supposed to work?

  • andeenic Andy Nicoll (@andeenic) reported from Margate, England

    Three formal complaints to @virginmedia and three promises of a returned call within 24 hours. 3 fails out of 3. At least your appalling service is consistent

  • sheradondublin Sheradon Dublin (@sheradondublin) reported from Margate, England

    Hello @virginmedia, is there a way I can talk to someone about my WiFi problem this morning.

  • gadogrescue Guardian Angels Dog Rescue Ltd (@gadogrescue) reported from Broadstairs and St. Peters, England

    @virginmedia your customer service is very disappointing. Have nothing but problems but never get any help from you.

  • jimmygreen83 James Green (@jimmygreen83) reported from Margate, England

    @virginmedia... broadband has been down all day and expected back at 5:25pm, still not working. Now, recheck the app and not expected back until 8am tomorrow! Seriously?! Why? What has happened? How can it be down for that long? Ridiculous, especially when people work from home.

  • MagicIce Magic Ice (@MagicIce) reported from Broadstairs and St. Peters, England

    @QueenieandBlue @RageDarling @virginmedia Im with virgin media mine goes down with really really bad weather like we are having now. But apart that i carnt complain about the service. Because my sky goes at the same time as virgin does in the bad weather.

  • SamRSparrow Sam Sparrow 🇪🇺 (@SamRSparrow) reported from Broadstairs and St. Peters, England

    @virginmedia Why would my page have no update since 1pm? I’m only getting updates via community Facebook page and my parents. My postcode is CT10 2SW. I would also like to know why my engineer visit was cancelled and how I make a complaint.

  • D4nBu7ke Daniel Burke (@D4nBu7ke) reported from Broadstairs and St. Peters, England

    I sent a email to @virginmedia on the 15th January, I was given the following Complaint reference: C-150121161 And promised contact within 28 days, by my counting it’s been 2 months.....

  • Pol77 Polly Danby (@Pol77) reported from Broadstairs and St. Peters, England

    @virginmedia urgent help please. An extremely vulnerable lady’s landline is down. She has no log in details as these were set up by her late husband. Cannot get through to you by phone or by web chat. Please dm me with advice urgently, thanks

  • SamRSparrow Sam Sparrow 🇪🇺 (@SamRSparrow) reported from Broadstairs and St. Peters, England

    @virginmedia The service status page hasn’t updated since 1pm. Everyone in the area has the internet down and yet I’m being told right now on the phone there is no problem. I had an engineer booked tomorrow and VM cancelled that and now can’t send one until Monday? Awful service.

  • nghudson Nigel Hudson (@nghudson) reported from Preston, England

    @Jess_Guth @virginmedia @virginmedia are the pits!!! Dreadful customer service and they’ve tried to charge us for a phone service we terminated 3 months ago!!! 👎🏻🤬

  • D4nBu7ke Daniel Burke (@D4nBu7ke) reported from Broadstairs and St. Peters, England

    @virginmedia Nothing at all, I would like the complaint looked at today and I want a call or email. Not sms.

  • Dan13lBurk3 Daniel Burke (@Dan13lBurk3) reported from Broadstairs and St. Peters, England

    @virginmedia I’m not a technician, can you guys just let me leave my contract after this. Terrible customer service, even worse service, waiting to join @EE but stuck in a contract that only seems to work one way. You really are a shambles.

  • sheradondublin Sheradon Dublin (@sheradondublin) reported from Margate, England

    @virginmedia The new box arrived, and the WiFi sorted itself out for now at least. The boosters are still generating the old network also. I’m planning on leaving everything as it is till it goes wrong again, then I’ll call.

  • sheradondublin Sheradon Dublin (@sheradondublin) reported from Margate, England

    Morning @virginmedia, I’m starting to become a little fed up with your current business model. You take my money, but supply a less than reliable WiFi service. Will it take a cancelled direct debit to get your attention? Please fix. 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LJBush Lorraine Jean Bush (@LJBush) reported

    @virginmedia Explain why you keep giving a fix by date just to never fix it. This has been happening on off now for weeks at a time since last October. 10 days to fix is a joke

  • FromthebootUK ResellerDenz (@FromthebootUK) reported

    @virginmedia hey virgin media. I have had 4 calls in the past 4 weeks from your call centre telling me “Virgin Media is the soul provider in your area when I tell the person I’m not interested and to take my details off your system they go silent and hang up. #VeryAnnoying

  • suzieblues1 suzieblues (@suzieblues1) reported

    I am working from home and you are disconnecting my service when I pay over 100 for my services every month! Please throw me a line!! It’s impossible to talk to anyone. None of your automatic options help! I’m really appalled with your customer service @virginmedia

  • LizzieRolley Lizzie Rolley (@LizzieRolley) reported

    @virginmedia No - the service page didn't - a message did when I called this morning - as I have had so much conflicting information - please can you confirm what the actual situation is? AL14AR

  • dannywoodward2 danny woodward (@dannywoodward2) reported

    @a5h_green @NorthExpWebzine @bt_uk I can get you a new customer deal with Virgin media? Plus £150 bill credit and savings through my "mates rates" probably send it out via quickstart over next couple of days

  • TheManintheMid6 The Man in the Middle (@TheManintheMid6) reported

    @virginmedia And your minimum guaranteed download on my package is 54 which I only achieve if I'm in front of the hub, despite your advertising alluding to your service being really quick wherever in the home one goes.

  • Amar_design Amar Hussain (@Amar_design) reported

    @virginmedia Poor connection over last two weeks since a network update. I’ve tagged the Twitter account. regardless of whether my call is intentionally terminated - your operators have no scope to help. We have 4 diff engineers coming to our street over the next 2 days. Ridiculous!

  • brooklands911 tony (@brooklands911) reported

    @virginmedia Have done that for over 5 hours over the last few months reason why I open a complaint, off which u did not reply too me and closed it .. Any other bright ideals ?

  • AshleyW11506164 Ashley Webb (@AshleyW11506164) reported

    @virginmedia I have been calling virgin media customer service line all day. I have been txted from your automated line to try call another number which i done then it just went dead.

  • TheManintheMid6 The Man in the Middle (@TheManintheMid6) reported

    @virginmedia So I'm based in Glasgow which should mean I can even get your Gig1 service, yes?