Virgin Media outages and service status in Ramsgate, England
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- Virgin Media generated 0 outage signals in the last 24 hours around Ramsgate, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ramsgate, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ramsgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Virgin Media Issues Reports Near Ramsgate, England
Latest outage, problems and issue reports in Ramsgate and nearby locations:
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Dan Knowlton (@dknowlton1) reported from Acol, England😂 Twitter Automation gone wrong... Take a look at this @virginmedia thread for a great example of Twitter automation gone wrong. 🤖 Automation < Customer service 😀
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Terry Jordan (@terryjordan38) reported from Margate, England@virginmedia Do you actually have a customer service department
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Guardian Angels Dog Rescue Ltd (@gadogrescue) reported from Broadstairs and St. Peters, England@virginmedia your customer service is very disappointing. Have nothing but problems but never get any help from you.
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bob mitchell (@bobmitchell82) reported from Margate, England@virginmedia I checked on the app and it says my account has finished . I’m not going to waste more of my time being left on hold when I have requested someone phone me back and been told 24-48 hours and still nothing. If only the customer service were as helpful as your Twitter team
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Sheradon Dublin (@sheradondublin) reported from Margate, England@virginmedia The new box arrived, and the WiFi sorted itself out for now at least. The boosters are still generating the old network also. I’m planning on leaving everything as it is till it goes wrong again, then I’ll call.
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Ryan Conroy (@longDODGEsilver) reported from Margate, England@virginmedia what the problem with the broadband and TV in CT area. There's no info and our internet has been down since nice 1am on the 23rd. I'm out of contract 👋👋👋👋
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Heaven And Hell (@heavenndhell666) reported from Broadstairs and St. Peters, England@virginmedia Seems every night I lose my tv, on my router I have a flashing red telephone. Sick of paying for tv and not having it, not even got an aerial so when your service goes off I’m left with nothing
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Sam Sparrow (@SamRSparrow) reported from Broadstairs and St. Peters, England@virginmedia Already done it and there is an outage in the area and now saying won’t be updated until 9.30pm? How am I supposed to work?
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Daniel Burke (@Dan13lBurk3) reported from Broadstairs and St. Peters, England@virginmedia I’m not a technician, can you guys just let me leave my contract after this. Terrible customer service, even worse service, waiting to join @EE but stuck in a contract that only seems to work one way. You really are a shambles.
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Cary Wright (@CaryAWright) reported from Margate, England@virginmedia @Dan13lBurk3 I spoke to tour customer service team who “guaranteed this fault would rectified by 21:25”. I explained the gravity as I needed to finish work for Xmas. They lied!!
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Jason Fuller (@jsfuller75) reported from Broadstairs and St. Peters, England@virginmedia Is there a fix for your customer service as no one seems to want to help me on your messaging service.
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Heaven And Hell (@heavenndhell666) reported from Broadstairs and St. Peters, England@virginmedia please can you advise me of your complaints number or email please do not tell me to call on 03454541111 as this number is a waste of time and effort but I would like to make a formal complaint with the view of terminating my contract due to your incompetent service
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James Green (@jimmygreen83) reported from Margate, EnglandHi @virginmedia my internet has gone down in my house, it has been like it for about 2 hours now. I have the hub3, baselight is staying green, wifi light is staying green and the internet arrows are flashing green. Help please. Have turned off and on, didn't work.
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Andy Nicoll (@andeenic) reported from Margate, EnglandThree formal complaints to @virginmedia and three promises of a returned call within 24 hours. 3 fails out of 3. At least your appalling service is consistent
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Magic Ice (@MagicIce) reported from Ramsgate, EnglandDoes anyone else on @virginmedia still geting internet outages and issues???
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Sam Sparrow (@SamRSparrow) reported from Broadstairs and St. Peters, England@virginmedia I would suggest then that the service status should be updated to reflect that situation.
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Magic Ice (@MagicIce) reported from Broadstairs and St. Peters, England@QueenieandBlue @RageDarling @virginmedia Im with virgin media mine goes down with really really bad weather like we are having now. But apart that i carnt complain about the service. Because my sky goes at the same time as virgin does in the bad weather.
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Grant Saffery (@grant_saffery) reported from Margate, England1st day with @virginmedia & **** all is working. Waited all day for an “engineer” to come & make an abysmal attempt at installation before telling me everything was working & then ******* off rather sharpish. Spent the rest of evening on phone trying to sort. Appalling service
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Bob Voyage (@bobvoyage) reported from Margate, England@virginmedia if you think I am going to be talking to my family over Christmas while my WiFi is down, you can think again. Get the engineer out here or I'm sending you shite in the post daily.
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Cary Wright (@CaryAWright) reported from Margate, England@Dan13lBurk3 @virginmedia My neighbour has spoken to Customer Service too, who have informed him that it will not be fixed until the 28th!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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H.A.R.R.I The AI (@HARRItheAI) reportedVirgin Media have really gone downhill. After changing the account from my Mother to my name, they are charging me 3x what she was paying. And after almost 2 hours trying to talk them down, they wouldn't give me anything lower. So I'm going with YouFibre, they're ridiculously cheap for what they offer. Hopefully they're as reliable and speedy as they're touting.
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Lifes MIS-Takes (@alan_reddish) reported@virginmedia Total **** show this. Cant get a single person to talk to me for 2 hours
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Jacqueline Bolton (@JacquelineBolto) reported@virginmedia Need help to unlock our email account. Please help
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Tony Rumsey 🏴🇬🇧🐓🦅🚙🪵🐟 (@picklefork1965) reported@ryantegan @skytv My @virginmedia runs out end of September, £126 a month. They can shove their new deal. I only kept in the first place for the missus, but when she died last year I couldn’t wait for it to run down and I could bin it. So damned expensive.
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Damian Hastie (@DamianHastie) reported@virginmedia do you want help with your customer service bot? It would appear that you must be losing a lot of revenue with current setup. I could improve your service quickly & make a significant increase on your bottom line. I need 2 additional boxes, can't add to my account!
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Truthwillsetyoufree (@Truthwills26171) reported@RakeLark @handsomedave32 @VirginMediaNews What personal issues, my disgust at the race baiting grifters and the morons who support them? If that’s a personal issue I’ll happily hold it. Where did I say it wasn’t a concern or problem? I stated facts about Virgin Media, & that many agencies can get state funds!
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Seph (@sephiroth17181) reported@wrighty1707 @virginmedia the company is a complete joke, i was paying £56 a month for 1gig and the last 2 months were atrocious for connection the best they could do was send patronising emails saying it was my issue, so i switched to EE 1.6gig for £35 a month with unlimited mobile data to boot
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GW (@GGWilliams72) reported@virginmedia @Bomber19631 I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻
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Lifes MIS-Takes (@alan_reddish) reportedNeed some proper answers from @virginmedia. No internet for 5th day.....estimated fix 4th Sept!!
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BEN GOODHIND (@BenGoodhind) reported@virginmedia No virgin services in Thornbury today with phone, tv and broadband all down. 2nd time this week and been down for almost 12 hours. Please explain the issue in bs35