Virgin Media Outage Report in Ramsgate, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ramsgate, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ramsgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Ramsgate, Kent, England
The most recent Virgin Media outage reports came from the following cities: Margate.
| City | Problem Type | Report Time |
|---|---|---|
 Margate |
Internet | |
| Margate |
Wi-fi | |
| Margate |
TV | |
| Margate |
Internet | |
| Ramsgate |
Internet | |
| Margate |
TV |
Community Discussion
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Virgin Media Issues Reports Near Ramsgate, England
Latest outage, problems and issue reports in Ramsgate and nearby locations:
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Margate Jack
(@Jackd_cpfc) reported
from
Margate, England
@money4nuffin @virginmedia This is the 1st issue I’ve had with them in fairness and not happy with the way they are handling it. Other than screen shots of other peoples phones I’ve had no updates
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Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
Morning @virginmedia, I’m starting to become a little fed up with your current business model. You take my money, but supply a less than reliable WiFi service. Will it take a cancelled direct debit to get your attention? Please fix. 😡
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Cary Wright
(@CaryAWright) reported
from
Margate, England
@virginmedia @Dan13lBurk3 I spoke to tour customer service team who “guaranteed this fault would rectified by 21:25”. I explained the gravity as I needed to finish work for Xmas. They lied!!
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James Green
(@jimmygreen83) reported
from
Margate, England
@virginmedia... broadband has been down all day and expected back at 5:25pm, still not working. Now, recheck the app and not expected back until 8am tomorrow! Seriously?! Why? What has happened? How can it be down for that long? Ridiculous, especially when people work from home.
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Cary Wright
(@CaryAWright) reported
from
Margate, England
@virginmedia @Dan13lBurk3 I spoke to your customer service team who “guaranteed this fault would rectified by 21:25”. I explained the gravity as I needed to finish work for Xmas. They lied!! I’ve now got to drive to London and work through the night! Appalling!
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Nigel Hudson
(@nghudson) reported
from
Preston, England
@Jess_Guth @virginmedia @virginmedia are the pits!!! Dreadful customer service and they’ve tried to charge us for a phone service we terminated 3 months ago!!! 👎🏻🤬
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Cary Wright
(@CaryAWright) reported
from
Margate, England
@Dan13lBurk3 @virginmedia My neighbour has spoken to Customer Service too, who have informed him that it will not be fixed until the 28th!!!
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Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Broadstairs and St. Peters, England
@virginmedia I am extremely unhappy broadband been down since 1.15pm. Booked an engineer. This has been cancelled with no explanation. Can’t book another. Service status says it’s fine but many others online in CT10 says there is an area issue. First person on phone hung up.
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Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Broadstairs and St. Peters, England
@virginmedia The service status page hasn’t updated since 1pm. Everyone in the area has the internet down and yet I’m being told right now on the phone there is no problem. I had an engineer booked tomorrow and VM cancelled that and now can’t send one until Monday? Awful service.
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Cary Wright
(@CaryAWright) reported
from
Margate, England
@virginmedia not had internet, for 24 hours. I spoke to customer services at 18:00 who “guaranteed it would be fixed by 21:25” I checked this 3 times as, at that point, I could arrange alternatives to finish work for Xmas. Now I can’t and still have no internet. Appalling!
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Daniel Burke
(@D4nBu7ke) reported
from
Broadstairs and St. Peters, England
@virginmedia Nothing at all, I would like the complaint looked at today and I want a call or email. Not sms.
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Daniel Burke
(@Dan13lBurk3) reported
from
Broadstairs and St. Peters, England
@virginmedia I’m not a technician, can you guys just let me leave my contract after this. Terrible customer service, even worse service, waiting to join @EE but stuck in a contract that only seems to work one way. You really are a shambles.
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Sam Sparrow
(@SamRSparrow) reported
from
Broadstairs and St. Peters, England
@virginmedia service down in CT10 area, loads of people reporting this on social media etc but service status says it is fine. Can you please look into this ASAP?!
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Daniel Burke
(@D4nBu7ke) reported
from
Broadstairs and St. Peters, England
I sent a email to @virginmedia on the 15th January, I was given the following Complaint reference: C-150121161 And promised contact within 28 days, by my counting it’s been 2 months.....
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Sam Sparrow
(@SamRSparrow) reported
from
Broadstairs and St. Peters, England
@virginmedia services in #Thanet have been off since 1am on the 23rd December and now you are pushing it back until 2pm today for a fix and still no engineer on site - that will be over 36 hours with zero updates to customers right before Christmas. What is happening?!
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Sam Sparrow
(@SamRSparrow) reported
from
Broadstairs and St. Peters, England
@virginmedia Already done it and there is an outage in the area and now saying won’t be updated until 9.30pm? How am I supposed to work?
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Bob Voyage
(@bobvoyage) reported
from
Margate, England
@virginmedia if you think I am going to be talking to my family over Christmas while my WiFi is down, you can think again. Get the engineer out here or I'm sending you shite in the post daily.
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Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Broadstairs and St. Peters, England
@virginmedia Why would my page have no update since 1pm? I’m only getting updates via community Facebook page and my parents. My postcode is CT10 2SW. I would also like to know why my engineer visit was cancelled and how I make a complaint.
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Magic Ice
(@MagicIce) reported
from
Broadstairs and St. Peters, England
@QueenieandBlue @RageDarling @virginmedia Im with virgin media mine goes down with really really bad weather like we are having now. But apart that i carnt complain about the service. Because my sky goes at the same time as virgin does in the bad weather.
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Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
@virginmedia The new box arrived, and the WiFi sorted itself out for now at least. The boosters are still generating the old network also. I’m planning on leaving everything as it is till it goes wrong again, then I’ll call.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JUSTIN FEVRIER 🇩🇲
(@fevrier_justin) reported
@virginmedia honestly the best at given the worst service ever! Now your agents are hiding conversations by not leaving notes 🤯😳😕 Still waiting for a call from a manager since the 19th July
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Iain Sykes
(@iainsykes2014) reported
@virginmedia You have a lot of customers currently without service in the BB1 5QT (Blackburn). It's affecting customers on Sunnybower Road, Cunliffe Close, Whalley Old Road, Bank Hey Lane. No customers in that are have service. Please could you organise an engineer to attend?
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John Miskelly
(@JohnMisk) reported
@virginmedia Sod your service page. My terms: 1) a refund for the hours we were without service. 2) Compensation for my loss of income during aforementioned hours. 3.) Branson to check into an institution to address his rampant psychcopathy. 4) Branson to donate half his wealth to the NHS.
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Ralphy !!!!
(@CarlThomasRalph) reported
@virginmedia for the past 2 days now the red button hasn't worked for sky sports golf and it's very frustrating. Why is the red button not working ?
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Ralphy !!!!
(@CarlThomasRalph) reported
@virginmedia @ralphy Normal channel red button works fine but the sky sports I get the same message for every channel and it doesn't work
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Mike Yau
(@MikeYau8) reported
@virginmedia However it is taking longer than normal to come back so there maybe an issue
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jon_russ5
(@jon_russ5) reported
@virginmedia Yes. And there is a known fault, since midnight Friday. It’s now working but your network has been down for 36 hrs!
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chris whittart
(@fatwhit5) reported
@richardbranson instead of flying pointless trips into space , could you Chuck a bit of money at @virginmedia for some overtime so they can come and fix my ******* WIFI 😡😡
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Jack Deamer
(@LLSCoolJ) reported
@virginmedia every hour on the go it at the same time my internet disconnects. This has been happening for months. It’s absolutely shocking service
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Sergio Stradolini
(@SStradolini) reported
@virginmedia I did. They advised that there were issues affecting some people, but there's no indication of this in your website. How can I book an engineer??