Virgin Media outages and service status in Ramsgate, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Ramsgate, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and TV.
- Wi-fi (50%)
- TV (50%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ramsgate, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ramsgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ramsgate, England
The most recent Virgin Media outage reports came from the following cities: Margate, Deal, and Broadstairs.
| City | Problem Type | Report Time |
|---|---|---|
 Margate
|
Wi-fi | 12 days ago |
Community Discussion
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Virgin Media Issues Reports Near Ramsgate, England
Latest outage, problems and issue reports in Ramsgate and nearby locations:
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Heaven And Hell (@heavenndhell666) reported from Broadstairs and St. Peters, England@virginmedia please can you advise me of your complaints number or email please do not tell me to call on 03454541111 as this number is a waste of time and effort but I would like to make a formal complaint with the view of terminating my contract due to your incompetent service
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Cary Wright (@CaryAWright) reported from Margate, England@virginmedia @Dan13lBurk3 I spoke to tour customer service team who “guaranteed this fault would rectified by 21:25”. I explained the gravity as I needed to finish work for Xmas. They lied!!
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Daniel Burke (@D4nBu7ke) reported from Broadstairs and St. Peters, England@virginmedia Nothing at all, I would like the complaint looked at today and I want a call or email. Not sms.
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Heaven And Hell (@heavenndhell666) reported from Broadstairs and St. Peters, England@virginmedia Seems every night I lose my tv, on my router I have a flashing red telephone. Sick of paying for tv and not having it, not even got an aerial so when your service goes off I’m left with nothing
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Sheradon Dublin (@sheradondublin) reported from Margate, England@virginmedia Hello again. Your WiFi is playing up again. Same problem as before, intermittent signal regardless of where in the house. Booster most likely needed. The ‘contact us’ option of your WiFi-tester app is also not working.
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Sheradon Dublin (@sheradondublin) reported from Margate, England@virginmedia It’s the same problem we always have with your WiFi, it’s patchy at best. Even when I’m standing next to the box
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Heaven And Hell (@heavenndhell666) reported from Broadstairs and St. Peters, England@virginmedia Up to your services you make sure they are unemployed so available when your company makes errors. Needless to say the day my contract ends I leave
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Jason Fuller (@jsfuller75) reported from Broadstairs and St. Peters, England@virginmedia Is there a fix for your customer service as no one seems to want to help me on your messaging service.
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Daniel Burke (@Dan13lBurk3) reported from Broadstairs and St. Peters, England@virginmedia I’m not a technician, can you guys just let me leave my contract after this. Terrible customer service, even worse service, waiting to join @EE but stuck in a contract that only seems to work one way. You really are a shambles.
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Michael Smith (@revdmesmith) reported from Kingsdown, England****** @bt_uk been at my parents for past couple of days. Had to reset router every day at least twice. Broadband goes down regularly. Thank goodness we have @virginmedia at home!
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Dan Knowlton (@dknowlton1) reported from Acol, England😂 Twitter Automation gone wrong... Take a look at this @virginmedia thread for a great example of Twitter automation gone wrong. 🤖 Automation < Customer service 😀
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James Green (@jimmygreen83) reported from Margate, EnglandHi @virginmedia my internet has gone down in my house, it has been like it for about 2 hours now. I have the hub3, baselight is staying green, wifi light is staying green and the internet arrows are flashing green. Help please. Have turned off and on, didn't work.
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Sam Sparrow (@SamRSparrow) reported from Broadstairs and St. Peters, England@virginmedia service down in CT10 area, loads of people reporting this on social media etc but service status says it is fine. Can you please look into this ASAP?!
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Daniel Burke (@D4nBu7ke) reported from Broadstairs and St. Peters, EnglandI sent a email to @virginmedia on the 15th January, I was given the following Complaint reference: C-150121161 And promised contact within 28 days, by my counting it’s been 2 months.....
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Polly Danby (@Pol77) reported from Broadstairs and St. Peters, England@virginmedia urgent help please. An extremely vulnerable lady’s landline is down. She has no log in details as these were set up by her late husband. Cannot get through to you by phone or by web chat. Please dm me with advice urgently, thanks
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Grant Saffery (@grant_saffery) reported from Margate, England1st day with @virginmedia & **** all is working. Waited all day for an “engineer” to come & make an abysmal attempt at installation before telling me everything was working & then ******* off rather sharpish. Spent the rest of evening on phone trying to sort. Appalling service
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Guardian Angels Dog Rescue Ltd (@gadogrescue) reported from Broadstairs and St. Peters, England@virginmedia your customer service is very disappointing. Have nothing but problems but never get any help from you.
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Sam Sparrow 🇪🇺 (@SamRSparrow) reported from Broadstairs and St. Peters, England@virginmedia The service status page hasn’t updated since 1pm. Everyone in the area has the internet down and yet I’m being told right now on the phone there is no problem. I had an engineer booked tomorrow and VM cancelled that and now can’t send one until Monday? Awful service.
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Sheradon Dublin (@sheradondublin) reported from Margate, EnglandHello @virginmedia, is there a way I can talk to someone about my WiFi problem this morning.
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Magic Ice (@MagicIce) reported from Ramsgate, EnglandDoes anyone else on @virginmedia still geting internet outages and issues???
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mehrdad Yousefi (@MY21_Oracle) reportedOfcom has fined Virgin Media O2 £28mn for repeatedly preventing customers from cancelling contracts, after it found that the UK telecoms group had likely mishandled millions of customer calls.
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Radar 🚨 (@RadarHits) reported🚨 JUST IN: Ofcom fines Virgin Media a record £28m for deliberately mishandling millions of customer calls and preventing contract cancellations between 2022 and 2024 through tactics including call-dropping and unnecessary transfers.
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Ramnish Kalsi (@ramnishkalsi) reported@virginmedia hope you are happy with the extra £200 when you failed to cancel my contract after 2 hours on phone. Karma strikes eventually.
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Paul Wingrove (@paul_wingrove) reported@virginmedia and quite rightly VM have been heavily fined. Anyone who has ever contacted VM knows what bastards their customer service ppl can be.
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Bill (@W98AB) reportedWhen my dad like 10 years ago tried to cancel his virgin media contract he crashed out harder than he did when he got divorced.
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Dafydd L Thomas (@thomas2279) reported@virginmedia My friends experiencing on and off issues with patchy service, poor reliability and ever increasing telecom bills that they are seriously considering cancelling (if they can) and going elsewhere, do better virgin, although my isp is poor as well sometimes and will consider swap
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Chris Newton (@chrisnewts) reported@virginmedia please help. I’m trying to reduce my mums package. She has Alzheimer’s disease. All she needs is a basic internet and phone . No tv. No Netflix. No TNT. For some reason every time I am offered a deal including all the things I do not need. Her bill is due to double
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inthezone (@inthezoneuk) reportedIf you’re with Virgin Media and have had issues, I would leave them if you have the option. A company that treats its customers like this, doesn’t deserve customers. This starts from the top of Virgin media. Will @richardbranson allow his brand to be trashed like this? Or does he not care anymore?
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Essex News and Weather 🦁🏴⚽️ (@southeast_watch) reportedLooks like virgin media been fined for ripping ppl off and not letting them leave there contracts! Virgin always been **** ! Use sky #virginmedia
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Andy (@andy_treadwell) reported@youfibre Your updated privacy terms catches the eye: "When we may share information with trusted service providers and partners;" If I start getting spam from youfibre 'partners' = bye bye & that is on top of virgin media buying you (many of us are refugees from virginmedia)