Virgin Media Outage Report in Quainton, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Quainton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Quainton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Quainton, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Milton Keynes, Aylesbury, Leighton Buzzard and Chinnor.
| City | Problem Type | Report Time |
|---|---|---|
 Milton Keynes |
Internet | |
| Aylesbury |
Total Blackout | |
| Aylesbury |
Wi-fi | |
| Milton Keynes |
Internet | |
| Aylesbury |
Internet | |
| Aylesbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Quainton, England
Latest outage, problems and issue reports in Quainton and nearby locations:
-
Auntie Bex ✨
(@Bexxy1976) reported
from
Milton Keynes, England
@KathrinaPerry @virginmedia Think they’re all down, BT and Sky not working here in MK either 😬!! #Outage
-
RVNS Artik - Marcos
(@xArtik) reported
from
Milton Keynes, England
@DarkDroid__ @Jukeyz @virginmedia I have Hyperoptic and really is the way. Takes literally minutes to get all activated & never had any issues in 8 months with it.
-
I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia That's ridiculous. It's a business. Internet is critical. Thats not an acceptable solution
-
Mark Crossley
(@Hoopsjackal) reported
from
Wheatley, England
@virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently
-
Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam This is a new contract I have taken out with you and it’s not a good start. If it’s not resolved within 48hrs I will cancel and go with Virgin media who don’t use openreach.
-
Derek Welton
(@ampthillweltond) reported
from
Milton Keynes, England
@virginmedia can I be advised how to get on web chat please to sort my bills out help@needed asap please
-
Liz Anderson RN
(@nutritionlizA) reported
from
Aylesbury Vale, England
Not good enough. As a very dissatisfied @virginmedia customer I find increasing a pensioners tariff without warning shoddy and poor. But then they are not known for good customer care.
-
the Parrot man
(@Lindz2000) reported
from
Aylesbury Vale, England
@virginmedia My fibre broadband has just gone down
-
I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia I refer back to my original tweet. Zero attempt to resolve my issue. Just can't do it. Your solution is not acceptable to me or new owner. Can you please provide details on how to escalate this to a complaint? What if I cancel DD and then set up new DD with new owner details?
-
Baz Twyman
(@bazra1987) reported
from
Aylesbury Vale, England
@virginmedia it says on your app the servers are down? Is this likely to last long
-
Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@OpenreachHelp They have and have been told an engineer within 5 days. Can you not read? Your engineer has lied and so have you. You have 48hrs to activate my line or I will cancel @SkyUK and use @virginmedia who don’t use your **** engineers or infrastructure
-
Matt Davies
(@Matt_Davies_01) reported
from
Heath and Reach, England
.@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬
-
I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia Company has been wound up so there won't be any concerns about liability. This wouldn't be an issue if account had been set up properly in the first place Tried to do it properly and will screenshot the chat for future legal recourse
-
john lamb
(@thelamb72) reported
from
Whitchurch, England
@virginmedia hi. I really need to speak to somebody urgently. I need an engineer to re instate a phone line. Its for a care link life line to emergency services at my mother's house who has recently had a stroke and depends on this lifeline box. TIA
-
I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
Dear @virginmedia Congratulations for the worst possible Customer Service going. Been hung up on twice. You don't deserve to be in business
-
Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam My broadband was due to be activated by @OpenreachHelp yesterday. The engineer has marked it as a completed job yet I have no active line and have been told to wait up to 5 days for it to be checked. You have 48hrs to fix it or il cancel and go with @virginmedia
-
Dom O'Riley
(@domoriley) reported
from
Milton Keynes, England
@virginmedia And @virginmedia another point.. you say you offer compensation when your service fails.. not charging me for something you aren’t delivering is NOT compensation.. like going to a restaurant and being told we won’t be charging u for the food we won’t serve!! A disgrace
-
Simon Lailey
(@simon_lailey) reported
from
Aylesbury Vale, England
I forgot how crap @virginmedia are when you have a fault at home. Customer experience is shocking #CX , get treated like dirt. Must move to another provider this time around I think 😡
-
Chris Wiltshire
(@cbwiltshire72) reported
from
Brackley, England
@JordanNicholls @virginmedia Good job you don’t need the connection for working and keeping NHS patients safe isn’t it. ... Oh, hang on...!
-
Joan Keevill
(@Designs_JoanK) reported
from
Hinton-in-the-Hedges, England
@gigaclear When virgin media went down for a few hours, we got a rebate. What is your policy? It was down for a whole day.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ben Knight
(@BenKnight) reported
@virginmedia down again... tried all the usual fixes, from every other time this has happened. No clear way of finding out if it is a network error. I’m getting sick of this now.
-
andycap
(@andycap11995859) reported
@skytv so my internet has been down for 24hrs and I’ve phoned sky. They say I need an engineer to come and check it out but because I work Monday too Friday @skytv are going to charge me £15 for a weekend appointment. @virginmedia I’m moving over to you.
-
Andy Smithies
(@AsSmithies) reported
@virginmedia had no phone line for 5 days. Wifi is poor at best. New customer. Not impressed. Bring back EE
-
V/J
(@VJ04450694) reported
@virginmedia Stop saying sorry . Ongoing issue is for last 4 months. Every single month i have to spend 1 hour to speak to ur colleagues every single time they say” we assure you next bill wont be over”. Keep doing false promises. Seriosly RHE WIRST CUSTOMER SERVICE and BIGGEST LIARS.
-
adrian cleary
(@cleary_adrian) reported
@virginmedia after being with virgin for way before virgin took over I am off Internet unreliable try to get tech help is a pain in the but wait on the phone for ever then get cut off need to move on and find someone better
-
Elizabeth Morrison
(@eliza_morrison5) reported
@virginmedia No luck, I've booked an engineer. It's been down more than up since resetting the router :(
-
James Adderley
(@JayAdderley00) reported
sort ye **** internet out @virginmedia
-
Joe Hufton
(@Joehufton) reported
@virginmedia Sure. My wife and I will be here. She’s the account holder. Looking forward to it. Just so I don’t have to say this again tomorrow and so we are clear. Because of the appalling service we have received the only 2 resolutions that we now see as acceptable to this complaint are:
-
ricky ginger biglove
(@gingerbiglove) reported
@virginmedia So, after speaking with Joseph on Tuesday, he cut me off. Then Sandeep I got an engineer for 15th March. Then I got a text saying 17th. Tried the text service and after a 6 hour delay i got texts from Asritha.
-
Sole.Surfer
(@W45EMS) reported
@sageyboy2 @virginmedia Mate cancel while you still can, utter dogshit of a company