Virgin Media Outage Report in Hornsey, Greater London, England
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The latest reports from users having issues in Hornsey come from postal codes N8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hornsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hornsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Hornsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Lewisham, London, Fulham, Ilford, Islington, Bermondsey, Wembley, Southwark, Harringay, Hackney, Acton, Camden Town, Tower Hamlets, Belsize Park and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Lewisham |
Internet | |
| London |
Internet | |
| Fulham |
Internet | |
| London |
Internet | |
| Ilford |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hornsey, England
Latest outage, problems and issue reports in Hornsey and nearby locations:
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Andrew Burns
(@andrewb_63) reported
from
Ilford, England
@virginmedia There's an issue in the area and we let out technicians know
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Tony Crean
(@tony1945) reported
from
Richmond, England
@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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Jose Carvalho
(@josethepotter) reported
from
Hammersmith, England
ITS NOW almost 6 months since I made the contract with the sales team and I was told by the customer service team today that they can’t help and I need to keep trying. Trying what? WHERE ARE MY RIGHT? @virginmedia @richardbranson
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S Dyett Gicquel
(@LGuard123) reported
from
Islington, England
@virginmedia Brilliant & I appreciate your help
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David Carpenter
(@dizzleeducation) reported
from
Bexleyheath, England
@GreenwoodUlrike @virginmedia No problems here with @zeninternet 😜
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SallyH
(@sallyhhk) reported
from
Islington, England
@virginmedia But the service page is saying there isn’t an issue - so how does that help?
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Jose Carvalho
(@josethepotter) reported
from
Hammersmith, England
Extremely disappointed with Virgin Media. Made a contract with them for internet for my business on the 09/09/21 and still NO INTERNET installed. Called customer service and they can’t help, call the order manger and they can’t help too. Who can Virgin? @virginmedia @Virgin
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S Dyett Gicquel
(@LGuard123) reported
from
Hackney, England
@virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!
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Subhajit Banerjee
(@subhajitb) reported
from
Ealing, England
@virginmedia hi no internet all day because you did essential work. What’s the eta for fix? Service status page unhelpfully says no issues at postcode
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia Thanks. Looks like estimated fix is 12th January which will be nearly a week.
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🔑 Shawn 🔑
(@s_mann71) reported
from
Broxbourne District, England
@virginmedia usless customer services, been without Internet and TV all day now 😡😡😡
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Mark Sapsford
(@Mark_Sapsford) reported
from
Chigwell, England
@virginmedia our update on our issue is still after 3 days showing as unresolved. Phone and broadband is fine but tv services are still showing as an issue. Please advise
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dmxcrew
(@dmxcrew) reported
from
Islington, England
@virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia do you have an ETA for when the broadband problem in the da15 area will be fixed please. The incident has been ongoing for days now and really is unacceptable (especially given I have just received an email about more price increases!)
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Kathryn Bowers
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia is there an estimated fix time for E18, please?
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𝒯𝑒𝓍𝓊𝑔𝒶
(@t3xuga) reported
from
London, England
@virginmedia with the new price increase it states with don't need to pay any cancellation fees. My contract ends on the Summer, if I were to cancel do I need to pay the remaining months?
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Patricia Baldock
(@BaldockPatricia) reported
from
Lambeth, England
@virginmedia oh and further to my last tweet quite a few of us in the block have had enough now so don't be surprised if we leave and go to someone where we do actually get a service and probably for less money
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therealdealpodcast
(@realdealpod) reported
from
Lambeth, England
@virginmedia WiFi not working most of today. I’ve done all the router resets, turned things off and on, app not working to report the issue. When will this be rectified?
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Neil Boote
(@MisterBoote) reported
from
Ealing, England
Virgin media clearly has monopoly / dominant position in hi speed cable provision of bdband. It's unhealthy & deleterious to consumers & UK productivity given consistently poor service. UK needs "world beating" broadband NOT 2nd rate + anti competitive @ofcomCH @UKLabour @RupaHuq
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Maya
(@mayasmoves) reported
@virginmedia is there some wrong with the service? Wi-Fi has been really poor this whole week (service status says it’s fine but it’s been super patchy!)
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Aamina
(@minaislx) reported
@virginmedia No one has?????? If you can’t provide what you claim to provide than I should get a ******* refund and so I can move elsewhere cuz your service is not good enough.
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David B Sauer
(@DavidBSauer) reported
@virginmedia Was told Virgin Mobile's (@virginmedia) policy is to block contracted data when reaching spend limit. Removing Unlimited data does nothing to protect from overages, and is making my life difficult. Now I have paid extra, in advance of my direct debit, and STILL have no service!
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Laura Docherty
(@lauradocherty84) reported
@virginmedia why are episodes 1 & 5 Brassic season 3 not included in my package but all others are? It says all episodes available from wed 6th Oct but just these 2 episodes say I need to upgrade when I know I don’t 🤬 another fail by @virginmedia sort it out.
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TVL
(@tvlvt_) reported
@virginmedia So please tell me why we were told by Virgin to upgrade the broadband to correct the issue only for it to still be happening multiple times within the space of 6 months. Absolute shambles.
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TVL
(@tvlvt_) reported
@virginmedia We had this problem in the spring and were told we needed to upgrade our package which we did. In July we then had a 3 day outage and our Hub was replaced and the same thing is happening again, none of our devices can connect to the Hub.
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Doug
(@iamdougmac1) reported
@virginmedia If Virgin was at the property and I didn't want to port it over... a fee would be fair enough, but it's not there. You should foot the bill, not me. I won't be rushing back once you're eventually there, crap customer service to a loyal customer for years
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Aamina
(@minaislx) reported
@virginmedia Haven’t tried wired, but WiFi is absolutely **** which is what I NEED. Paying for one of the highest package - 200 something but only receive 10/15 mbps in every other room except the one the router is in. 15 out of 200 is NOT GOOD ENOUGH.
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Becs
(@owlsgirl67) reported
@virginmedia It should be back on within 48 hours but they also told me that at 8.30 Wednesday morning. I made a complaint today which has been closed without even an apology.
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Andy Quinton
(@QuintonAndy) reported
@virginmedia Yes...some idiot on the phone. Had enough now. Goodbye