Virgin Media Outage Report in Hornsey, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Hornsey come from postal codes N8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hornsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hornsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Hornsey, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Harringay, Hackney, Islington, Wood Green, Lewisham, Southwark, Ealing, Camden Town, Poplar, Acton, Tower Hamlets, Isleworth, Edgware and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Harringay |
Wi-fi | |
| Hackney |
Total Blackout | |
| Islington |
Internet | |
| Wood Green |
||
| Lewisham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hornsey, England
Latest outage, problems and issue reports in Hornsey and nearby locations:
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@virginmedia I think someone has made an order in my name and used my contact details, please help ASAP!
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diviyesh shah
(@pharmr5) reported
from
Brentford, England
@virginmedia Stiil having issues, so what is the problem today. I should not be paying for a substance service.
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Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia Over WiFi, but my router is in the same room with direct line of sight to the device so most likely the network.
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Chris Park
(@CParkus) reported
from
London Colney, England
Fibre with @virginmedia is so slow I can’t even stream 720p without serious buffering. What is your network built on? Homing pigeons? At least that would explain the hordes around Trafalgar Square preparing to transmit Instagram selfies from basic tourists.
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻
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Dominic Joyner
(@dominicjoyner) reported
from
London, England
@virginmedia - how do I report a specific problem with a TV service?
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.
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Sheila Sobrany RGN RNT Chair of HAREDIN
(@SheilaSobrany) reported
from
Barnet, England
@Sha_bibie @virginmedia Can’t stand them over priced overcharge and poor customer service
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia is there known problems in the SE3 area? Virgin service status page is not working...
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Andrew Baxter
(@baxand) reported
from
Enfield Lock, England
@virginmedia Broadband down since 5pm .. Is there an outage in N21 area ? Do you have an estimate for the fix ?
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Bartosz Zakrzewski
(@barfolo1979) reported
from
Walthamstow, England
@virginmedia Since more than 2 hours the broadband in E15 2BT is absolutely poor or not going at all. Your website lies and shows the service is good and and green while your telephone message says you service experiences intermittent connection and teams work to fix it. When ?
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia the broadband has been intermittent in NW9 all day today and now it doesn't work at all! I have a million meetings tomorrow, send help please!
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia connection lost in IG2 area. Please fix ASAP, not good,when as per government guidelines, we are WFH
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Paul Fish RN
(@Fish_pw) reported
from
Islington, England
@virginmedia No internet all day. Have done all on-line stuff via your website to try and fix (via 4g). Need engineer. Can’t book one on-line. Working from home - have had to give up multiple times trying to call as doing between meetings. Help.
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Camberwell, England
@virginmedia It seems to happen whenever there’s bad weather. I wouldn’t have thought weather could affect tv / WiFi services, unless it’s just a coincidence.
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Tracey Cookson
(@cooki40) reported
from
Richmond, England
@virginmedia I was given a discount in March this year, what I didn’t know was that meant a new contract, that part was definitely not clear. Plus as I said my landline that you charge for has never worked. I will be making an Ofcom complaint
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Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia It’s happened a few times now. Not sure what can be done about it? UK has slow internet speeds across the board no?
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Aleksandr Langolf
(@langolf) reported
from
Ealing, England
@virginmedia hi. I’m watching hub page with internet access denied status more than hour. I cant understand why I have it. My direct debit is ok. No debts. Can you help please?
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andyfry
(@andyfry) reported
from
London, England
@virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathon Turpin
(@jonturpin2) reported
@virginmedia Is there any chance you can fix our broadband issue as I've heard nothing since reporting it 24 hours ago?
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Craig Noon⚡⚡⚡⚡
(@Alfienoon) reported
@virginmedia I didn't pay for just the main event, I paid to watch the under card fights also which were unwatchable, plus I don't want to watch a repeat when I would know the outcome of the fights from the previous night. Think a partial refund is necessary for all the trouble it caused.
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kwilliam
(@kwilliam111) reported
@virginmedia The issue was not fixed on my tv. Your insistence to the contrary is typical of your abysmal customer service. As I said, I have video evidence @virginmedia
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James Ratcliffe
(@jayratciffe88) reported
@virginmedia Firstly it wasnt short term, the issue affected most of the fights on the under card. I paid £26 to watch them all, not just the main event. The standard definition was unaffected, which means absolutely nothing to me. I paid for HD, I expect HD. 1/2
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Hannah Bond
(@h_rbond) reported
@virginmedia We first text that number last weekend, and then again this week. And 24 hours it said we could get a call within 24 hours. I'm at a total loss on what to do to actually get any decent broadband, other than cancel with @virginmedia and go with someone who might pick up the phone!
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Ali C
(@Spaghetles) reported
@virginmedia No, this is a stock response you have sent everyone which is not good enough . Many people paid 26 quid for the whole programme not just one fight. I want a refund, and so does everyone else who had to put up with crap service for most of the programme.
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James Ratcliffe
(@jayratciffe88) reported
@virginmedia Virgin is an absolute crock of ****! I pay for your "fastest internet" which is utter ****! I will be requesting a partial refund atleast and will be cancelling by virgin media package. I simply can't take your shocking service anymore!
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Paul Yates
(@PaulYatesShire) reported
@virginmedia How can calling be quicker? I've spent hours on hold and in 2 months I haven't gotten anywhere. I'm sick of chasing you to be honest. I'm sorry you're getting the brunt of frustration caused by 2 months dreadful customer service but I'm done chasing your company.
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Nadia La
(@Nadia_Lazutkina) reported
@virginmedia Are they the same “not instant” like your “help chat”? Answer after 4-12 hours?
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Paul Mottram
(@PaulMottram5) reported
@virginmedia Pixilated on all the undercard fights and full blank screen with vigin error message at least 4 times and I'm pretty sure the 26 pound was to cover the whole ppv event not just the main event .poor service and a poor response from virgin