Virgin Media Outage Report in Hornsey, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Hornsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hornsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Hornsey, England
The most recent Virgin Media outage reports came from the following cities: Newham, Hammersmith, London, Ilford, Southwark, City of Westminster, Enfield Town, Westminster Abbey, Brent, Camden Town, Hackney, Islington, Paddington, Waltham Forest, and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Newham
|
Wi-fi | 2 hours ago |
|
Hammersmith
|
Wi-fi | 3 hours ago |
|
London
|
Total Blackout | 5 hours ago |
|
London
|
Total Blackout | 8 hours ago |
|
Ilford
|
Wi-fi | 8 hours ago |
|
Hammersmith
|
Internet | 9 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Hornsey, England
Latest outage, problems and issue reports in Hornsey and nearby locations:
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Mitzy (@mihaialaci) reported from Poplar, England@virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore
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Maz 💙 (@marionmurray13) reported from Enfield Lock, England@virginmedia Was fixed to discuss how I put a complaint in for compensation but guess what ?? I received no call.
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Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage
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Maz 💙 (@marionmurray13) reported from Enfield Lock, England@virginmedia You choose NOW to bring down my services 😡😡😡😡
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Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England@virginmedia Hello there, DAY 5 without Internet connection here and I haven’t received any update from you. Can you PLEASE make some clarity on what is going on and when we can expect this to be fixed? Surely you should have sent a technician to check on us by now… Absolutely awful.
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Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England@virginmedia Yes I did try to call but couldn’t get hold of anyone after a 20 min wait. As you can see from the screenshot above in previous tweet, every appointment I make gets cancelled. Are you able to do something about this? Any help would be much appreciated
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Maz 💙 (@marionmurray13) reported from Enfield Lock, England@virginmedia This is the standard service received from you if you have a fault!
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Andrew Wood (@andrewlwood) reported from Hounslow, England@virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.
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Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England@virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.
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Maz 💙 (@marionmurray13) reported from Enfield Lock, England@virginmedia I lost all services yesterday, without warning. The automated message advised that the fault would be fixed by today! I had to go through numerous teams before I could finally get to speak to someone. This same customer support agent was supposed to call me today once the fault
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Stephen Champion (@Champs707007) reported from Wandsworth, EnglandAgain my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this
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Maz 💙 (@marionmurray13) reported from Enfield Lock, England@virginmedia what’s the point of paying for services from you that you frequently FAIL to provide 😡😡 How do I get my money back for days you owe me??
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Urban Edge Capital (@UrbanEdgeCapit1) reported from Brentford, England@virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪
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Ravinder Judge (@judge_ravinder) reported from Hounslow, England@virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution
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CJ (@ZJM_331) reported from Islington, England@virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.
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Umar 馬 ➡️ 🇨🇭 (@UF1902) reported from Hounslow, England@PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.
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Andrew Colman (@scuttyoftheyard) reported from Ilford, England@virginmedia Seems like the whole area is down. Normally you warn me if works are planned, but not this time.
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Andrew Colman (@scuttyoftheyard) reported from Ilford, England@virginmedia And now the service checker doesn't seem to be working either....
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Stephen Champion (@Champs707007) reported from Wandsworth, England@virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection
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Ravinder Judge (@judge_ravinder) reported from Hounslow, England@virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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cameron douglas (@CcdCameron) reported@virginmedia Yes still a problem. I have tried all options on virgin help..no resolution
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Paul Atkins (@PaulAtk68878320) reported@virginmedia im having Trouble with the on demand service and catchup tv
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Andrée & Smudge (@Glouc123) reported@virginmedia Unbelievable ! I spend 1hr 30mins on the phone changing my Package and my Phone to 02 . Virgin send an engineer out , no idea why , just that they are crap. Tonight some programs can be viewed on Catch Up and others I can’t. Engineers are working in area Joke.
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Scotch Mist 🏴🇺🇦🇪🇺 (@totteringby) reported@virginmedia No issues reported for phoneline
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Jason Gorman (@jasongorman) reportedMy @virginmedia Internet connection disappeared about 6 hours ago. It drops out almost every day. They won't respond to this because they know it happens and have no interest in fixing it. I'm on my back-up Vodafone 5G connection, again. I'd call support, but they've never helped
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Mariam (@Mariam48303539) reported@virginmedia I have spent the last 4 hours trying to cancel my contract. I spent an hour & half waiting on the phone, then got cut off. Then got onto WhatsApp, was offered a deal that’s actually more expensive than the higher one that my current contract will rise to in 2 weeks.
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CLENCHINGDUKE👑 (@clenchingduke) reportedSorry gang, stream wasn't great.. @virginmedia went down 4 times tonight. Shocking, I know. #virginmediadown #virginmedia
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Catherine Hughes (@CatThunder) reported@virginmedia I’ve not managed to speak to a person, just wasted time on the text ‘service’ so no communication at all. It’s probably the most frustrating and terrible waste of time ‘service’ I’ve ever known.
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sarah cumberland (@sarahcumberland) reported@virginmedia is there a problem with you payment phone line??
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Sparky (@Madmagsparky) reported@virginmedia hi how long does it normally take for Internet services to return after moving home as I have installed at 8pm tonight and as of 10:38pm it is still not working