Virgin Media Outage Report in Holytown, North Lanarkshire, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Holytown, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Holytown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Holytown, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, East Kilbride, Coatbridge, Motherwell, Airdrie, Hamilton, Cumbernauld, Bellshill, Holytown and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
TV | |
| Glasgow |
Internet | |
| East Kilbride |
Total Blackout | |
| Glasgow |
TV | |
| Coatbridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Holytown, Scotland
Latest outage, problems and issue reports in Holytown and nearby locations:
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Banjo
(@Chban1967) reported
from
Glasgow, Scotland
@virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia I was extremely impressed with the service that I received tonight to arrange for my services to be looked at on the 3rd of October. The handlers manners were perfect and I'm delighted with the service that we received. Please pass this onto him, thanks.
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia Well that's another inconvenience. I can't put into the limited characters what we've been through since Friday with your service.
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Colin M
(@oletalk) reported
from
Glasgow, Scotland
What's going on with @virginmedia broadband just now? Just managed to find out on 150 that they seem to be doing (emergency?) maintenance of some sort. Is this how they justify "returning to the office"?! 🤪
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Redemption80
(@RedemptionBroon) reported
from
Birkenshaw, Scotland
@GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.
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rach ✨
(@seawxy) reported
from
Motherwell, Scotland
been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of my house 🖕🏽
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Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia Hi, it's been like this since last Thursday. Our Tivo box is constantly flashing and apps don't work as we have no Internet probably. Internet not worked since then. Its a real issue as we need Internet to work.
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Banjo
(@Chban1967) reported
from
Glasgow, Scotland
@virginmedia Absolute shambles of a company with absolute zero customer care. Phone up and agree a contract only to get something totally different phone to complain they tell you the phones getting cut off, the goalposts get moved continuously, communication atrocious. AVOID!!!
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Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia OK. That's fine . Every time I service check my broadband it tells me there's a fault in my area and its being investigated and to come back in 24 hours and it will be looked into but when I do this it just gives the same response . Its very confusing. And not very helpful at.
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Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia Hi, thank you for replying. I can't see where to register. I did another service check and it says an intermittent service fault is affecting my area. But gives no guidance/option to register for loss of service. Guidance please.
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rach ✨
(@seawxy) reported
from
Motherwell, Scotland
been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of house 🖕🏽
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Francesca Docherty
(@FrancescaDocher) reported
from
Overtown, Scotland
@virginmedia you are not very good at keeping your side of the contract but you expect regular FULL payment for INCOMPLETE SERVICE AND EQUIPMENT. Your customer service need more training on how to complete work orders and deliver the proper equipment.
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia As a mark of respect,have you given us all the day off from the internet? Nothing working again!!! Getting pretty fed up with this, and yes I've checked your service online.
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia Yes, we got our package reduced.. And was quoted a price for basic TV, phone line and WiFi.. We received an email confirming this but upon receiving this our TV services was disconnected. On the email it stated that no TV service was included, upon calling up.. We were told this
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia Cannot be rectified as the services have been disconnected. I spoke with someone on Friday that said services would be reinstated within 4 hours. After 6 hours, we received nothing. Called back and basically said that call never happened and have no log of the call.
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Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia For the past 5 days I've had limited Tivo use and no access to apos at all in Ml15hd also no Internet 90%of the time. Virgins site says they're working in my area to fix this by 20th October. So will I get a reduction on bill for a week of no service.
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?
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Bev, just Bev…..
(@Beverley1886) reported
from
Wishaw, Scotland
what on earth is going on with your service of both mobile and broadband! Substandard, constantly having connection issues with both!! Not only our household either, common issue with @virginmedia
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia that's us done with you guys.. We've been a customer of 30 years and incompetent staff have completed f*cked up.
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Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia Thanks. I'll try that. When I do a status check it flags Tivo right away but shows no issues with broadband or phone when I then run a broadband check it says there's an intermittent fault in my area. !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Allen
(@davidjallen0) reported
@virginmedia @Jonnyt316 I've got the same issue. Do we have an ETA on a fix please @virginmedia? Your status page DID show this as an issue last week but doesn't now. It'd be good to have an update
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Tom Coleman
(@tomEcoleman) reported
@virginmedia That's great, but any chance of my Internet working? Been down all day...
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Kieran 🏴
(@Keegs_619) reported
Get a call from @virginmedia at 8pm THE DAY BEFORE I'm due to get it installed to say there's an issue outside and installation has been rescheduled for November 10th, a whole ******* month later! Fuming mate.
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stephen dodd
(@doddy36) reported
@virginmedia I will be registering a complaint and I have highlighted the poor level of service on all social media platforms, 5 days to unlock an account is very very poor
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Zeeda
(@TheLightProvide) reported
@virginmedia There's been WiFi/internet problems in the Nottingham area all day today, any time on a potential fix?
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Brian Beesley
(@dangerousbrian0) reported
@virginmedia it says the following Your membership will be cancelled at the end of your current billing period. So it will cancel on the 11th November that is when it was supose to go to from your payment method to my Paypal account for payment
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Carl Difford
(@CarlDifford) reported
Just back online after internet went down 11.5 hours into my 7.5 hour shift. Rebooting the router for the third time this week eventually fixed it. Cheers @virginmedia - wasn't keen on actually finishing for the day, anyway.
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mistress daisiechains🌼
(@dizzychains) reported
Finally got through to an actual human at virgin media and they said the outtage problems have been an issue since the 8th of August and should be fixed by Friday..?! First I’ve heard of it ffs
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John O'Connell
(@jdpoc) reported
@virginhelp @Virgin @virginmedia No, I've reported it already to you, and you are aware of the issue. Deal with it. You have all the information you need already.
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Human Rights stan account (ready salted crisis)
(@AQueerPanda) reported
@angelinebadams @virginmedia My internet went off last night, so I stopped with netflix and went to stuff on my hard drive, but then couldn't download subtitles :P Virgin is the worst ISP since TalkTalk. Hope you get your line sorted soon.