Virgin Media Outage Report in Holytown, North Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Holytown, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Holytown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Holytown, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Strathaven, East Kilbride, Motherwell, Hamilton, Coatbridge, Airdrie, Cumbernauld, Larkhall and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Bellshill |
Internet | |
| Glasgow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Holytown, Scotland
Latest outage, problems and issue reports in Holytown and nearby locations:
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia wifi and tv down AGAIN , pay a fortune and theres always some sort of issue with it
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Tom Watson
(@TomWatson1971) reported
from
Glasgow, Scotland
@joelycett Used the text chat service of @virginmedia once. Response after 3 days waiting was to call their helpline. Only got through on the 4th attempt on the helpline, after first 3 attempts disconnected after an hour on hold. 😁😅
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia I've had enough of this shite. Internet keeps switching itself off all the time. This is a disaster and NOT worth the £60 you are charging me for it. Sort it out or I am leaving. Your customer service is a joke, not even contacted me directly with an apology!!!
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia No again it's only when test is complete it tells you there a problem! When we call they say there is a problem but the service status for the area isn't updated with the problem or estimate fix time! The cust services have no idea what I'm talking about! Scripted calls!
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Ian Andrew🇬🇧
(@ian46a) reported
from
Cumbernauld, Scotland
@_ran1gers_ @BazBowsk1 @virginmedia YouTube to rename one of the two signals the box sends out. I found this helped. then I got a another router and put hub 3 into modem mode and now it works as it should. The hub 3 is a terrible box.
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia The up load speed keeps dropping out to zero resulting in loss of connection! Think engineers call that surging! We have had the same issue at our property before but according to your engineers was only us and they couldn't find fault!
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia your service is diabolical litterly the worst I've ever came across! Your customer support is on par with the service! I've had poor Internet in Glasgow area now for over two weeks and there still no outage notification on your site! Bye virgin media
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B. David Hogg
(@bdavidhogg) reported
from
East Kilbride, Scotland
@virginmedia Turns out there’s not an outage in the area. The struggle continues...
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Joe Lappin
(@joebhoy08) reported
from
Glasgow, Scotland
@virginmedia I have tried 4 times to cancel my subscription today funny enough I keep getting cut off when I mention cancel.
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@virginmedia can you please help me I saw we have a c130 network error on V6 box and can't find WiFi on the list of network to join
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Joe Lappin
(@joebhoy08) reported
from
Cambuslang, Scotland
@TracyWo67726496 @virginmedia @richardbranson @TalkTalk @VodafoneUK Gonna cancel then get Sharon to call up and order it in her name for £27 a month xx
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Now I still have no broadband and am waiting on a call back but I am sorry your customer service is not good
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia so after being told we would have a discount and not be affected by a cut off we are officially cut off from the Internet! After weeks of the same ******* problem and customer services have no clue about this! Shocking!
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Diane Mckay
(@weekaiso) reported
from
Glasgow, Scotland
@virginmedia Signal drops every day even got a signal extender to boost the service throughout the house still no joy signal terrible
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Joe Lappin
(@joebhoy08) reported
from
Cambuslang, Scotland
Hi @virginmedia after getting no where yesterday on the phone and on here Iv been given a great deal by @TalkTalk terrible customer service.
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B. David Hogg
(@bdavidhogg) reported
from
East Kilbride, Scotland
Spent the past few days trying to fix my @virginmedia WiFi, and after jumping through all the hoops, still nothing :(
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia And I have already used the scanning service about 6 weeks or so ago . TV is directly wored to router and has no broad band connection either
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
@chateauxwindy @LadyCatHT @SkyHelpTeam @Ofcom I now pay for a landline with @virginmedia because it would be more expensive to have broadband only 🤔 I have never used the landline, there is no phone plugged into it, no idea even what my number is.
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Stacey Quinn
(@StaceyQ55740408) reported
from
Cumbernauld, Scotland
@virginmedia Want 2 explain why our internet and tv goes down for a change instead of the usual "known issue crap" . If it's maintenance why not just tell the folk that pay your wages the real issue for not bein able to watch the shows they want browse the Web or even work.
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Scott Garrett
(@garrett_golf) reported
from
Glasgow, Scotland
@virginmedia been trying to get through to customer service for 3days now..... left on hold for at least 10 minutes every time I try #horrificservice #totaljoke #chargeafortune #answeryourcustomerscalls🤮🤮🤮
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Aj Sandhu
(@ajss91) reported
@virginmedia absolutely disgraceful service. Our TV and broadband has been out for over 12 hours with no sign of returning. How can this be possible during a lockdown where we are being told to stay at home. AVOID THIS COMPNAY AT ALL COSTS!!
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Guy Travis
(@haggisman65) reported
@virginmedia They don't give one they don't enter into any dialogue. The other guy who already received his referral fee after having to write to head office. I even sent them his complaint details. Reference and outcome
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RA
(@RAgoooner) reported
@virginmedia Having been awful for the past few days, I got through on the phone to be told an expected resolution of 28 Jan. To say that’s unacceptable is an understatement
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Roger Cohen
(@rogcohen) reported
@virginmedia There has never been any area problem with broadband listed on the service status site when we’ve had the outages. Engineer is booked for 26/01 and not cancelled yet. Is it worth having them visit if there’s no problem at the time? I don’t want anyone in the house unnecessarily
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Steve Shaw
(@steveshaw83) reported
@virginmedia Yes, I’ve already had the copy and paste from your SMS team. My monthly bill has increased by nearly £20 (52.5%) in the last decade while my service hasn’t changed a bit. Meanwhile I can switch to BT and receive more than double the bandwidth for a lower monthly cost.
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MATT WWFC ROCK /\_/\
(@MATT_WWFC_ROCK) reported
@virginmedia I won’t bother because you as a company make it such a task to complain and the time and effort it would take wouldn’t be worth it for a £20 refund. I raised a complaint December 8th and had to wait 30 days and several calls totalling to over 3 hours to get it resolved.
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Gonzalo Quero
(@TheRealThau) reported
Hey, @virginmedia, your phone support needs a bigger playlist. Listening to the same four songs for three hours gets slightly tiring. If only your company had a music division...
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Steve Shaw
(@steveshaw83) reported
@virginmedia Your team had the gall to try and upsell me on phone and TV packages. I’ve been a top broadband package user with virgin for 23 years and have never had a phone or TV package.
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Andrew Herrington
(@Hezzie007) reported
@virginmedia Right...so you admit the service has been reduced, I’m happy to pay fir what we get, which is 3Mb broadband, how much is that? Then add the 3.50 on to it if you wish 👌
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Steve Hall
(@SteveHa85618483) reported
@virginmedia any news on my complaint no one has contacted me at all