Virgin Media Outage Report in Strathaven, South Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Strathaven, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Strathaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Strathaven, South Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Motherwell, Glasgow, Bellshill, Hamilton, East Kilbride, Larkhall, Bothwell, Blantyre, Strathaven and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Motherwell |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Bellshill |
||
| Glasgow |
Internet | |
| Glasgow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Strathaven, Scotland
Latest outage, problems and issue reports in Strathaven and nearby locations:
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Gary Miller
(@GaryMiller87) reported
from
Thornliebank, Scotland
@virginmedia I have the complaint reference yeah, they initially responded then ignored all other comms thereafter. Should I DM the ref?
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SUSAN LAING 🕸
(@SUSANLAING2) reported
from
East Kilbride, Scotland
@virginmedia Thanks for the reply the issue seems to be resolved now
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Helen McDermott
(@HelenMcD1967) reported
from
East Kilbride, Scotland
A new @virginmedia customer since Wednesday and still having problems but customer service hung up and when called back to say visit not till Tuesday. Going back to BskyB as soon as get to speak to Virgin again. Dreadful CX!!
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NicolaFayxo
(@N_febfWESTLIFEx) reported
from
East Kilbride, Scotland
@virginmedia you’ve got the worst customer service team I’ve ever known. Sick to the back teeth of being hung up on ‘WHILE ON HOLD’
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Craig wants indy
(@lordchaff) reported
from
East Kilbride, Scotland
@virginmedia filled in an online complaint form two weeks ago and have heard absolutely nothing. Customer service with virgin is non existent
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Jack Laffey
(@jacklaffey) reported
from
Glasgow, Scotland
@virginmedia Oh gosh Are you retarded? I wont be checking outages Get Acc. 327223503 switched back on as per your email dated 26/02/21 with quoted payment ref 327223503001 Your actions have resulted in me having to break lockdown to access WiFi for my work & homeschooling Return my service
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Tommy Ross
(@Silverwidow84) reported
from
Cambuslang, Scotland
@virginmedia Can I please have it explained why, when my cost goes up, my service level goes down? 3 days running I’ve had highly unreliable internet, which isn’t great when working from home.
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Marc
(@marcmcb11) reported
from
Glasgow, Scotland
@the_pieface @virginmedia Been with them a year now and only recently had problems don’t know if they are maybe upgrading a lot at the Moment or not?
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Angela Kyle
(@Lomondsmum) reported
from
Wishaw, Scotland
Really getting fed up with the dropping of my home wifi signal @virginmedia I have used all my mobile data due to thisand my husbands conference calls are terminating. Have tried calling but getting no where fast. 😡
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Chris McBain
(@chris_mcbain) reported
from
Glasgow, Scotland
@virginmedia your customer support phone line is an absolute disgrace. Issues with our broadband... an automated message isn’t going to resolve. All you offer is an automated message then hang up.
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia virgin business. Phoned 4 times seemingly had signal sent to fix. Nothing happened at all. Over promised under delivered
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Iain Dunbar
(@_iain_dunbar) reported
from
Cambuslang, Scotland
@virginmedia also it’s amazing how responsive the chat is when you are trying to upgrade but how unresponsive it is when trying to cancel. #virginmedia
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Kevin Keenan
(@Kev_Keenan) reported
from
Hamilton, Scotland
@virginmedia I am paying for 600mb broadband but for over a month I have never seen speeds above 75mb. Tried the online advice, no change. Can’t get through to customer service as waiting times are over an hour. Any hints? It’s been a year of lockdown so not buying that excuse.
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Chris McBain
(@chris_mcbain) reported
from
Glasgow, Scotland
@virginmedia your customer support phone service is an absolute disgrace. Trying to resolve issues with our broadband, sorry but an automated message isn’t going to fix anything.
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NicolaFayxo
(@N_febfWESTLIFEx) reported
from
East Kilbride, Scotland
@virginmedia SORT YOUR TEAM AND SERVICE OUT.
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David Houston
(@hoostie101) reported
from
Glasgow, Scotland
@virginmedia as a 25 year plus customer I’m shocked by your behaviour. I got £4.50 increase notified mid jan and called virgin. I was given automated option that said no increase (your system). Now virgin say no record and have introduced increase 😡. Shameful
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Jack Laffey
(@jacklaffey) reported
from
Glasgow, Scotland
@virginmedia My service isn’t working No WiFi No television Account no. 327223503 Get it sorted
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NicolaFayxo
(@N_febfWESTLIFEx) reported
from
East Kilbride, Scotland
@virginmedia easily the worst customer service team I’ve ever dealt with.
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SUSAN LAING 🕸
(@SUSANLAING2) reported
from
East Kilbride, Scotland
Hey @virginmedia @alexa99 @AmazonUK is there an issue with any of you or all of you? Intermittent broadband and my echo will not connect?
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Helen McDermott
(@HelenMcD1967) reported
from
East Kilbride, Scotland
@virginmedia Engineer coming but 2 days too late. If not fixed tomorrow we are leaving. You should have been all over this. Call centre cut us off. Engineer gave us his number but couldn’t fix. No signal apart from part of downstairs and room above room where router is. Shocking!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Fleming
(@pedrodelawasp) reported
@virginmedia It never works
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MalcolmHollingsworth
(@MalcTheOracle) reported
@virginmedia Yes, I need help
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melodiouscode
(@melodiouscode) reported
@virginmedia +443454541111. I have also raised yet another complaint.....
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Matt Brindley
(@mattbrindley1) reported
@virginmedia hi - big problem on our street in co3 - no one has any VM
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Nathalie Assayag Eales
(@nkaeales) reported
@virginmedia my internet speed is ridiculously slow - 20mb - and your site appears to be down so I can’t check the service status - what’s going on?
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MalcolmHollingsworth
(@MalcTheOracle) reported
@virginmedia Am I only allowed to talk to Virgin if I have a Virgin phone? A long webchat will cause me immense physical stress. Do I need to invoke the equalities act before I can be treated as a human being? I don’t wish to write a list of all my medical issues b4 u understand harm.
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Tangerine Stu 🏴🟧⬛️🟪⬛️🟨🏇🏼⚽️🏇🏼⚽️
(@StuartLenney1) reported
@virginmedia Also your managers are liars they have said they have been trying to contact they attempted twice on Thursday the phone rang twice and disconnected and they haven’t bothered since and then I receive and email saying my complaint has been resolved utter bullshit your managers are
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Jennifer
(@JenCarpeDiem) reported
@virginmedia My main issue is that I've received absolutely no confirmation that my account has been cancelled, or any instructions about what to do with my kit. There's no indication anywhere in my account pages that I've cancelled anything, so I'm trying to confirm that.
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Richard W
(@WinkyTheManD) reported
@virginmedia Even turned off some devices but still same,Are you's slowing down my speed cause I'm not having it,What I pay for I should not be getting this
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DK
(@Phatsyd) reported
@virginmedia broadband down till 3pm? Last week it was 1am till 6am. What is going on, I cannot even sign in to see status from the link u sent mobile