Virgin Media Outage Report in Strathaven, South Lanarkshire, Scotland
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The latest reports from users having issues in Strathaven come from postal codes ML10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Strathaven, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Strathaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Strathaven, South Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Bellshill, Hamilton, Carluke, Strathaven and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Motherwell |
TV | |
| Glasgow |
Wi-fi | |
| Glasgow |
TV | |
| Motherwell |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Strathaven, Scotland
Latest outage, problems and issue reports in Strathaven and nearby locations:
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia I’ve phoned numerous times and had to hang up as constantly kept waiting, but will try again this evening when it might be easier to speak to someone
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𝕽𝖚55𝖊𝖑𝖑 𝕱𝖚𝖑𝖙𝖔𝖓
(@rjmfulton) reported
from
Thornliebank, Scotland
@virginmedia hi, just wondering if your support staff are trained on identifying and handling complaints properly? So far “to express my dissatisfaction” and “I would like to complain” haven’t worked.
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia There is no dial tone and I’ve tried another phone and line is still dead, so it must be the socket that is broken. I’m out now until 1230 if someone can arrange even a web chat as it’s almost 2 months without phone.. Ty
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Francesca Docherty
(@FrancescaDocher) reported
from
Overtown, Scotland
Keep seeing these adverts for @virginmedia for stream. I can't get a signal if I am more than 6 feet away from the router and the signal booster they sent out is useless won't be bothering with their new service as tge service I have now is rubbish
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rach ✨
(@seawxy) reported
from
Motherwell, Scotland
@virginmedia no, i’ve not received a resolution. someone contacted me regarding the complaint, then when i responded, they have just ignored it. the complaint is regarding incorrect billing and poor customer service.
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Alan 🍀
(@bhoy_al) reported
from
Glasgow, Scotland
Never ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia any chance you can contact me regarding my house phone which hasn’t worked for 7weeks. Have written to Sunderland and spoken to robots, and constantly get told to dial 151 which I can’t as house phone line is the problem!ty
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Alan Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
@mcneill1967 @virginmedia Not filling me with confidence! Phoned for update, boy said he could help, which he couldn’t. Asked to be put through to CRT, “I’ll do that”. “Hello, Retention Team”. Nope.
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!
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Lady Ra_Bleather🏴🇺🇦
(@ra_bleather) reported
from
Motherwell, Scotland
@virginmedia After spending hours trying to get through to you yesterday on the phone I raised a complaint about that. Solution this morning? ‘Call us’ is this a joke? Are u so think? #dreadfulservice
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Kevin Jackson
(@kevinnjackson) reported
from
Thornliebank, Scotland
@virginmedia is there an issue with Virgin Media broadband and phone connection in Glasgow? Neither are working for us and we can log a fault online
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Ryan Kirk
(@ryanjkirk92) reported
from
Overtown, Scotland
@virginmedia Is there any issues in ML2 as my broadband has dropped off a few times in the last hour. Light on the hub is still solid white though.
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James
(@jpcarr85) reported
from
Glasgow, Scotland
@virginmedia Folks, wifi down in Glasgow
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Graeme Turner 🏴 🇮🇹
(@gturner1969) reported
from
Glasgow, Scotland
@virginmedia absolutely zero signal in Glasgow G20 area. No channels are showing???
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Redemption80
(@RedemptionBroon) reported
from
Birkenshaw, Scotland
@GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.
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Alan Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
Here @virginmedia - any idea of some suggestions please, on how to contact your complaints/Customer Relations Team about a complaint I’ve submitted? Tried phoning, passed from pillar to post in the sub-continent, and getting nowhere. Two words: NOT GOOD ENOUGH.
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia that's us done with you guys.. We've been a customer of 30 years and incompetent staff have completed f*cked up.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Pride
(@Alexpride111) reported
@virginmedia But it isn’t fair to charge someone when it’s out of their control but it’s your rules so the fat cat always wins at the expensive of the people after a year of lost wages due to COVID. Just never come back to virgin media after years as a customer. Why would anyone after this?
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Aaron sawyer
(@AWsawyer1) reported
@virginmedia I am not happy with the service ive had over the past week I wanted to upgrade to tv360 was told on the 4th it was done but now checking the order was told I had cancelled (I hadn’t ) and that it can’t be done as I am on the oomph bundle the top package #wastedweek
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MeldrewsMrs
(@Whishhht) reported
@Xrexgamer11 @virginmedia I assume you’re being sarcastic? In three years the price hiked from £63 to £94 a month. Deals only for new customers but zero discounts for people who have been with them since they were Telewest. Apalling call centres & totally unhelpful if you have a complaint.
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Pete
(@petec1862) reported
@virginmedia getting a message that mail box not available on an amazon kindle, any ideas on how to fix this, works OK on other devices
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Jason Gartshore
(@JasonGartshore) reported
@virginmedia It's fine through the day (when at work my son tells me) but about 6pm onwards is the issue through to very late at night. Which means we are unable to watch streaming services. It's poor and I'm a 25+yrs customer (ntl) who is looking to move provider..fed up
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Luke
(@TooToughToDie) reported
@virginmedia @richardbranson £20 a month discount for 11 years of loyalty? We have our phone, TV and broadband with you, plus both mobile phone contracts. You’re not working hard enough to keep my business. Extremely disappointed!
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chloe 🌼
(@prettyvenom__) reported
@virginmedia there are builders in our area installing the cables for your services, and they’ve put the black boxes on mine and my neighbours properties? Surely this isn’t allowed? Also to mention they’ve done a terrible job because it sticks out and moves in the stones
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Duncan Waugh
(@waughzone) reported
@virginmedia I have a wired connection to an outside office which works ok (although not as the advertised speeds). This tells me it’s the router but no-one at Virgin will acknowledge this. I am really bored with paying through the nose monthly and getting poor wifi and not being listened to.
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Tom
(@MrTomStannard) reported
@virginmedia Shouldn’t have too!! I was promised text updates yesterday evening and still not had an update all I know is it’s a supposed complex issue!! What does take the mickey you haven’t been keeping us informed.
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Conor Tester
(@conor_tester) reported
@virginmedia your onboarding and support services are diabolical. If someone can’t get in touch with me today, my next call will be to 1908 to cancel. Never had this with Eir.