Virgin Media Outage Report in Strathaven, South Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Strathaven come from postal codes ML10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Strathaven, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Strathaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Strathaven, South Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Bellshill, Blantyre, Glasgow, Motherwell, Strathaven, Uddingston, East Kilbride, Hamilton and Lanark.
| City | Problem Type | Report Time |
|---|---|---|
 Bellshill |
TV | |
| Blantyre |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Motherwell |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Strathaven, Scotland
Latest outage, problems and issue reports in Strathaven and nearby locations:
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
@virginmedia ok virgin I have had no service all day, I can't get through to you. I need broadband for work what are you doing about this, your customer service is a shambles so far.
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
Despite @virginmedia increasing it's prices they continue to disrespect customers. We have had no broadband for 2 whole days, no response. I have been on the their website asking for help to enable me to work during a pandemic, nothing helpful. One the phone for 45 mins and????
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia area 28 no service how long until it’s up and running please
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ALAN
(@GOTHICGUY270477) reported
from
Cambuslang, Scotland
@virginmedia is their something wrong with the virgin phone line I connect through my hub and it’s a bad line I have reset my hub 3 times checked both handsets and still cracking down phone line
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Fraz🍓🏴🇪🇺🎗
(@FraserWilson95) reported
from
Glasgow, Scotland
My @virginmedia internet service is now down for the third consecutive day in Glasgow and yet again I’m having to tether to my phone’s data to be able to work from home. This is woeful service when so many are working from home relying on their internet - get it sorted!!!
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mike
(@mikebhoy) reported
from
Glasgow, Scotland
Good old @virginmedia happily enjoying the football on BT on my iPad when your crappy app decides to freeze then kick me out and refuse to recognise my login. Dreadful bit of kit, never works properly.
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Grejurn 🏴🇪🇺 B L M
(@_Grejurn) reported
from
Glasgow, Scotland
@virginmedia looks like the midnight hour is upon us again. Two nights in a row the internet's gone down around midnight. This is getting tiresome.
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Chisy
(@chisy10) reported
from
Hamilton, Scotland
@FromThe1stBend Subscribed to Premier Sports (via Virgin Media) purely for speedway only to find out this morning that BoxNation isn't part of the package! Poor show, @PremierSportsTV
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ALAN
(@GOTHICGUY270477) reported
from
Cambuslang, Scotland
@virginmedia how many times do I need to call to get you to fix a problem with my bill only for you to mess it up again I’m going to call ofcom and see if they can sort it !!!!!!!!!!!!!!!!!!!!
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
It appears @virginmedia can't communicate with it's customers. Perhaps @Ofcom and @BBCWatchdog would like to investigate how their inability to provide customer service is affecting customers ability to work during a pandemic.
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Britteny Gibson (Cox)
(@BrittenyCox) reported
from
Glasgow, Scotland
@virginmedia It's now been over a month and still no resolution to the complaint I filled. We are being over charged yet again. Can someone please get in touch directly regarding this complaint please.
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
@virginmedia another day another virgin outage. It's getting really annoying.
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
@virginmedia no broadband for the second day. No information or customer service. People have to work you know.
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Darren of Mcilvaney
(@bawz) reported
from
Hamilton, Scotland
Internet down. In the middle of trying to get Black Spindle. Sort it out Virgin Media! That's twice in a week 🤬
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ⓄⒷ 🏴
(@ayenaebotherpal) reported
from
Birkenshaw, Scotland
@virginmedia I’ve now resorted to. Connecting my tv to my mobile phone data in order to watch Netflix etc as the connection from you is so bad and cuts out every few minutes. Is anything being done about this? What we actually paying for?
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lisa buik
(@LBuik) reported
from
Glasgow, Scotland
@virginmedia how can I speak to someone I gave major issue with internet connection #maybetimetomove
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Alastar💫
(@officialalastar) reported
from
East Kilbride, Scotland
Anyone else experiencing no sound on all channels on their @virginmedia tv? Tried switching off and on again, muting and in muting, turning the volume up and down a few times now but no joy. 🤨
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Neil
(@CPDdeaf) reported
from
Glasgow, Scotland
Yo @virginmedia.... it’s been 4-5 months and you still have problems with your internet across the country. What are you doing to step up to sort this out? It’s infuriating.
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thecontrarian
(@Larousse1968) reported
from
Glasgow, Scotland
@virginmedia can you tell me how to contact customer services please
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ⓄⒷ 🏴
(@ayenaebotherpal) reported
from
Birkenshaw, Scotland
So sick of @virginmedia and their stupid c130 error code. Constant. Absolute worst. And their **** WiFi. Useless.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ella
(@eIouise) reported
@virginmedia I was told I’d have resolution within a week and still not received anything, I complained last Monday. The customer service so far has been abysmal, someone on your customer care team tried to argue with me over the phone the other day. Will I now have to wait 28 days?
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Thomas Dohlman
(@ThomasDohlman) reported
@JimBrowning11, hey Jim! I am from Eastern England, and for the last 2 days, I have been getting calls from scammers pretending be tech support at Virgin Media. I have recorded many of the calls from yesterday, but not got any from the 2 I have had today so far, suggestions?
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
@virginmedia Got a recorded message saying that they know there’s an issue with TV and Broadband in my area and they’re working to get it fixed (ETA 7pm). I expect a refund. That’s a loss of 2 day’s work.
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Jo C
(@joacie) reported
Critical work to do and deadlines to be met and @virginmedia is down. This is not good for stress levels 😩
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Alex Finn
(@AlexxFinn) reported
The @virginmedia super hub has got to be one of the worst designed things I’ve ever seen, when your wifi goes down (when not if), the wifi symbol appears green on your router, since when has green ever meant that something isn’t working?!
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Thomas Andrew
(@GingerSeagull) reported
@virginmedia I do have a Hub 3 and that app is not helpful it's entirely focussed on new connections or WiFi blackspots. I get fast pings to my router but poor throughout. So pinging 192.168.0.1 versus 8.8.8.8 for example . And it's not location specific. The router is just struggling
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keels 🌻
(@keeIeey) reported
just reiterating that virgin media internet is the worst
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Paul Atlee
(@atters75) reported
@virginmedia Help and to go the website that just repeats the troubleshooting tips. Terrible customer service as I just want to speak to someone about it. I'm paying for the top package and have had nothing but trouble.
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scott mcalpine
(@scottmcalpine4) reported
@virginmedia I have a pod going in this morning, fingers crossed it helps👍 any idea when the hub 4 be available as my hub 3 needs daily resets and still provides a far weaker signal than it used to
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Simon Pope
(@popey7723) reported
@virginmedia Finally got through to cancel on Saturday morning. Since then a phone call on Monday & Tuesday to try to get me to stay. Maybe deal with the problem straight away rather than treating me poorly as a customer & I might still be with you. Your loss!!