Virgin Media Outage Report in Viewpark, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Viewpark, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Viewpark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Viewpark, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Motherwell, Airdrie, Glasgow, Bellshill, Coatbridge, Hamilton, East Kilbride, Cumbernauld, Wishaw and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Motherwell |
TV | |
| Airdrie |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Viewpark, Scotland
Latest outage, problems and issue reports in Viewpark and nearby locations:
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@virginmedia Have to say that the business service I ordered had been a joke since the day I ordered it. Slow speeds... Instead of 350mb.. days of no service at all.. just joined and will be leaving as soon as my contract ends.
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia Phoned the helpline like you said, guy told he'd transfer me to Customer Relations, who hung up...what you meant to do man 😂😂😂😂😂
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I-Ren Ishii
(@Iren_Ishii84) reported
from
Cambuslang, Scotland
@virginmedia are useless try calling, can’t get through...try messaging wait 3 hrs, no response, then close for the day (but we’ll get back to you! *lie) awaiting another hour at present on their messaging service. Total JOKE #virginmedia #CustomerService
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia having major issues with my wifi , any reason for that to be the case
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia I'll ask for the reference if I get through again. The chap on the phone read the complaint back and it wasn't what I'd discussed
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b
(@_obri3) reported
from
Glasgow, Scotland
@virginmedia I tried to sign with you but apparently the extra 300/400 metres was too much effort for the workers. so one block up my mum has fibre optic best broadband with you guys. But yeah no fibre optic just down the road.. Summerston area, around the schools. John Paul academy.
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James Graham
(@thisis_jamesg) reported
from
Glasgow, Scotland
@virginmedia hey guys trying to get through but can’t and it seems your wee online chat is off as well. Anyone available to help. Thanks.
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@virginmedia Business account, and since day one is been an absolute disaster off things not working, hidden items on bills, etc. I'm out of this contract as soon as I can.
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big sam
(@samboardman99) reported
from
Glasgow, Scotland
@virginmedia what's wrong with your customer service...keep going through the process then getting cut off....disgusting services.
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia I checked the link last night and it told me there where no broadband issues, however mines and others from the street where down. Seems to be back up and running now
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Michael Martin
(@MickMart1972) reported
from
East Kilbride, Scotland
@virginmedia well that's you lost another customer. Shocking customer service.
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
12:10 last night @virginmedia business broadband down again. Another modem reset this morning to sort. There had not been one week of stability with this garbage business service. Utter garbage is of course bring polite. #releasemeftomthiscontract
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Tony
(@macaroni1888) reported
from
Glasgow, Scotland
@virginmedia Our head office is now in its second day without Broadband, which is an utter disgrace. Please advise when service will be restored.
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Your automated service on the phone is diabolical. I want my broadband speed to be at what I am paying for, so please fix this asap.
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@s04012008 @virginmedia **** sake that's some bill!!
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia They put on the notes that I wanted to register a complaint but never registered it as a complaint...so there's no reference 😂😂😂
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@CGhirl88 @virginmedia I can confirm there are hunners of better deals with much better customer service
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Stu Paterson
(@stupac41) reported
from
Glasgow, Scotland
So @virginmedia internet doesn’t work all day, they don’t answer customer service calls or respond to complaint emails #farce #virginmedia
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@CM26_B @Gastro_Celtic @virginmedia I actually don't even care at this point, I can cancel my contract in the next two days lol
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big sam
(@samboardman99) reported
from
Glasgow, Scotland
@virginmedia no pictures on my up stairs TVs. Tried customer service keep getting cut off..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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I'm Already Dead🐭
(@Nuclearporridge) reported
@virginmedia Ok I am at end of tether now. Just want ask how do I get a ref no for complaint I have made and how do I get created for loss of service. Two technicians been now. Last one just been he can't fix it he doesn't know how and hasn't got the stuff he needs. Says he will pass on
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TAG
(@Flowing_Seed) reported
@virginmedia hi, really struggling with the wifi in my house, not getting a signal in my kitchen (next room from my hub) who do I need to contact?
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Dariusz Więckiewicz 🇵🇱 🇬🇧 🇪🇺
(@dariusz_w) reported
Great @virginmedia received QuickInstall kit, connected, waited and not working and connecting to your people is impossible!
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Snriac Oj
(@Snriacoj) reported
@virginmedia why do new customers get offered a better deal than loyal customers of 8 years? If i look as a new customer you can offer £55 per month but for my same package is £75!!
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Matt Carnie 🏴
(@MattCarnie) reported
@virginmedia It's odd that I was having connection problems and slow speeds. I complained, then you sent me an email saying I'm no longer subject to traffic management, and then my speed increased. Mighty coincidence wouldn't you say? Still having drop-outs though. No one has called.
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ℂ𝕖𝕖
(@Cee_GK5) reported
@virginmedia @Rich__1977 Awful service!
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Seamus McCoy
(@seamus_mccoy) reported
@virginmedia You accidentally disconnected my mobile service because of a mistake made by one of your staff, and apparently, I have to wait 5 days for your back office team to reconnect my service. This is due to no fault of my own!
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Bérangère R.
(@beshreck) reported
@virginmedia The contract for our home bundle ended and I am simply trying to discuss a new contract. Having 2h30 and 4 different teams, the agent hang up on us. This is getting very frustrating
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Luke Jenkins
(@LukeJ500) reported
@virginmedia V6 box not working, no picture/sound on tv. Just called and had the worst customer service ever. She kept calling me ‘Mam’ & asking me to raise a complaint. I just wanted someone to help me troubleshoot & fix this as I have no tv. I pay £106 a month for this!
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Lydia TC
(@thompslydia) reported
@virginmedia nope, no one has tried to call me, replied to my emails or resolved the ongoing issues I’ve had for 8 months