Virgin Media Outage Report in Headington, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Headington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Headington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Headington, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Didcot, Abingdon and Bicester.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Wi-fi | |
| Didcot |
Internet | |
| Oxford |
Wi-fi | |
| Oxford |
Wi-fi | |
| Abingdon |
Internet | |
| Oxford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Headington, England
Latest outage, problems and issue reports in Headington and nearby locations:
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Miles Gomme
(@MilesGomme) reported
from
Cumnor, England
@virginmedia why did you bother sending out the email about opting out of having your Wi-Fi settings changed, when you go and do it anyway!! I had to reset and turn off all the changes you made! If it isn’t broken don’t fix it!!!
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shaun harley
(@shaun1968) reported
from
Didcot, England
@virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help
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Brian Cobbold
(@BrianCobbold2) reported
from
Bicester, England
@virginmedia Their understanding of the English Language was so poor, they offered me a discount that was £10 a month more than now. That was without getting any up to date equipment.
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Lydia Smith
(@LydSmiz) reported
from
Oxfordshire, England
@virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.
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Jane Thomas
(@JaneThomas33) reported
from
Oxfordshire, England
@virginmedia site down again so no help function / ability to leave for 3 days ???
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
From @Snottlegroover I’ve had/having Virgin issues again. Anybody else in OX12 area?Since upgrading our box it’s been a complete nightmare. Definitely won’t be renewing contract this year. #VirginMedia #virginmediadown #virginmediainternetissues
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.
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Headington News
(@HeadingtonNews) reported
from
Oxfordshire, England
VirginMedia broadband down in central Headington
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Cllr Thomas Ashby
(@thomas_ashby_) reported
from
Witney, England
. @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.
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Hilary Gurden
(@HilaryGurden) reported
from
Abingdon, England
@virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Broadband down in OX11 area.
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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FireGlenGamer
(@Rocky97179068) reported
@DeanCallan @virginmedia If you go to Virgin media connect app, and press on broadband, you have a option to reboot, this fixed my problem but I think it may only be temporarily.
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Mark Phillips 💙
(@Mark_Phillips66) reported
@virginmedia Not on your webpage but your service issues phoneline says there is a complicated issue which you can’t yet fix. At least some estimate of when this will be fixed would be good to let my employer know.
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Athena Lamnisos
(@athenalamnisos1) reported
@virginmedia All bank details. They said they needed to verify account. I’m so upset - and have never fallen for a scam before. They were being helpful and I am desperate. I’ve had no contact from the ‘4 hour’ response by the way. As I said would happen.
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RichBuilds.com
(@richardathome) reported
Anyone else on @virginmedia can't get a VPN to work any more? It was fine before the weekend. Last few days it wont connect (another at work on virgin has same problem)
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Ben Monaghan
(@sapperben) reported
@virginmedia I was promised a call back from a manager to discuss a discount and compensation. Still nothing. The issues go on longer than I can state on here. Very upset. Can’t go anywhere else for similar speeds although I’doce to leave Virgin and can’t recommended.
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Bryan M Wallace
(@wallyb1) reported
@virginmedia They won’t. They say they are busy and you will hear back within 4 hours and I never do. I just give up. It’s not worth the hassle. If you say will apply a credit to my account for my wifi not working for 2 weeks and don’t do it. There’s more important things in life
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Julie
(@jutaylorju) reported
@virginmedia Are you saying we need to pay an extra £8 when we asked the operator whether this new package included anytime calls (which is what we currently have) and he said yes? We would never have agreed to the package he was ‘selling’ us without this being the case
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Russell Whitworth
(@V96GLF) reported
Day 12 without phone service. No comment from @virginmedia ?
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FireGlenGamer
(@Rocky97179068) reported
@DeanCallan @virginmedia I been getting the same problem 😢
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Ashley
(@Ashley86715180) reported
@virginmedia I will I have just had the pleasure of speaking with a appalling mannered manager from collections who showed no Empathy or compassion- raised her voice over mine - i am gob smacked but basically unless I pay Now nobody can help ?