Virgin Media Outage Report in Headington, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Headington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Headington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Headington, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Didcot and Oxfordshire.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Internet | |
| Abingdon |
TV | |
| Oxford |
Internet | |
| Oxford |
Wi-fi | |
| Oxford |
Internet | |
| Oxford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Headington, England
Latest outage, problems and issue reports in Headington and nearby locations:
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!
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Desi
(@missdrivanova) reported
from
Oxfordshire, England
Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have been without internet since yesterday. It is really frustrating in these difficult times when people need to work from home. Impossible to talk to anyone!!! Still don’t know when the problem will get sorted!!!
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Suzanne Gorham
(@SuzanneG1996) reported
from
Oxfordshire, England
@virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!
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Amber 🖤
(@macer_amber) reported
from
North Leigh, England
@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia I’ve called them and got nowhere - it’s a simple request that should be a simple form - not an hour wait in the phone minimum. You don’t publish the number, it isn’t in the help screen and the chat function times out! #useless #poorcustomerservice
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
Why does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.
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Gillian Haley
(@gill_haley33) reported
from
Witney, England
@virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.
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Suzanne Gorham
(@SuzanneG1996) reported
from
Oxfordshire, England
Anyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia It says no known issues but there plainly are as we have no internet
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Cousins
(@andycousins1) reported
@virginmedia I have cancelled my contract after several attempts to resolve the ongoing issues I have, I have been told to my horror I have to pay a cancellation fee, virgin media have failed to provide a service and are still trying to get more money outta me. Joke of a company!
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Farhan syed
(@imfarhan007) reported
@virginmedia Very bad experience with @virgimedia. joined four days before Internet was working but for last two days not working . Their customer service extremely poor spent 3-4 hours with no solution 🙁. NHS keyworker couldn't generated the report yet because of @virginmedia
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Stephen Godber
(@orkney7) reported
@virginmedia disgusted by your service today my elderly mother wanted to cancel her phone contract after 24 years. Forced into new contract with cancellation fees and new phone number that she didn’t want. Help would be great.
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
@virginmedia Here we go, so far I’ve tried your Twitter account, the forum, 789 and your texting service none have been able to fix the issue that I reported on 21st September- so you are now promoting me to try a different service link?
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Sid
(@SidWhiteford) reported
@virginmedia internet not working BS15??
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Mark
(@madawi71) reported
@virginmedia 35 minutes on your message service thing waiting for a non bot to help me Poor poor service A bit like my broadband
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Lauren Bird
(@BLauren312) reported
@virginmedia I am being over charged every month. I rang up last month and again was told if I pay an amount I wouldn’t have no more issues and my next bill would be what it should be, but again it is wrong. I can’t deal with the stress it’s causing me and really need it to be sorted out
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
@virginmedia So this afternoon I’ve your text service and so far no solution. To update you the replacement sim has has no effect. So far I’ve had two of team advised that their shift is finished and passed me onto someone else. So on the text service I’m now onto talking your 3rd cust agent
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J
(@_J_R_A) reported
@virginmedia Can you advise if broadband is down in BS4 ?
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Smaldini3
(@steviemaldini) reported
@virginmedia I’ve received my 3rd email today saying you’re gonna charge me £40 for not returning ‘my kit’. There have been no driver’s attempting this collection. I have Ring doorbell to prove no attempts have been made! You guys can’t even get THIS right! Terrible company!!