Virgin Media Outage Report in Headington, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Headington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Headington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at Virgin Media
Virgin Media is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Headington, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Didcot and Abingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Wi-fi | |
| Oxford |
Wi-fi | |
| Oxford |
Wi-fi | |
| Oxford |
Total Blackout | |
| Oxford |
TV | |
| Oxford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Headington, England
Latest outage, problems and issue reports in Headington and nearby locations:
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?
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Wendy
(@Wendywirdz) reported
from
Abingdon, England
@virginmedia Finally we did. Took 2 days of texting. Not the best service.
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movenicely
(@movenicely) reported
from
Oxfordshire, England
@virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫
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John P J D
(@johndoran21) reported
from
Oxfordshire, England
@virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia 1hour waiting the first time and disconnected. This is the second time, still on the phone and waiting 55min. It is pretty much the whole day wasted trying to talk to customer services. Can you please help?
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Kim Marie Pike
(@HollySquirrel) reported
from
Didcot, England
@virginmedia We need this sorting, as there are 3 of us working from home, involving video meetings. How do we get in touch with you to sort our services out? Our TIVo box is also slow to respond and on-demand isn’t working, due to internet problems. Help. Now. Please.
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia All good since the fix 👍
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia WiFi down all day in Oxford - any idea on a time to fix ?
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movenicely
(@movenicely) reported
from
Oxfordshire, England
@virginmedia No problems so far today so fingers crossed
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@DailyMailUK #virginmedia such a bad service
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Hi there. Never got my 5 GB SIM card as stated in my contract. Been waiting for over a month and never got it! Impossible to get through customer services to speak to a human...
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Al
(@AlistairNCox) reported
from
Crowmarsh Gifford, England
@virginmedia do you know how much longer the internet will be down in OX10 8 ??
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Wendy
(@Wendywirdz) reported
from
Abingdon, England
@virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia
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Ian Shepherd
(@IanAShepherd) reported
from
Oxfordshire, England
So @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.
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John P J D
(@johndoran21) reported
from
Oxfordshire, England
@virginmedia well after couple of lengthy phone calls today to virgin, I was told account were up & working again, when I rung today there was message saying there was a fault, tried to login this eve, Dane shit as yest, NO authenticity code sent, complete load of shit stay clear
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Amelia
(@Amelia30549431) reported
from
Abingdon, England
@LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though
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Kim Marie Pike
(@HollySquirrel) reported
from
Didcot, England
@virginmedia My husband has been unable to contact anyone at customer service. It seems our router has an intermittent fault. Please advise ASAP. My husband is a key worker (electricity generation), having a stable internet connection, is essential. 2/2
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Name goes here...
(@ostewartphoto) reported
@virginmedia your online service is awful, it won't recognise I have an account when I enter my postcode and last name, even though I've been the account holder for 3 years! I can't register loss of service, appalling.
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Philip Hurdley
(@pipyhurdley) reported
@virginmedia Can I cancel using that link? If you’re busy just cancel me and send me a message that it’s done. Job done?
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jasons_juicy_orange
(@clora1JTO) reported
@virginmedia I’m not bothered by a late payment charge when I’m being over charged for something im not using and have been miss sold in the first place! I have made my complaint. Ill await a response.
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Thomas Thomson
(@thomas_thomson) reported
@virginmedia No, I tried to get the number for @virginmedia from your website but the contact page takes me to Help guides and FAQs
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Sheen
(@F1CatFreak) reported
@virginmedia Well @Jeff_Chick has the same problem? And I have done that already! I also can't watch the red button on TV Go, so I'm forking out a lot of ££ for nothing
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Sophie Ellis
(@SophLowdon) reported
@virginmedia Apparently no issue yet it’s cut out for the past 3 days 🙄🙄🙄
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Simon Bewick
(@SimonBewick) reported
Seems @virginmedia don’t care about the previous fines passed on to them by the @ICOnews given the number of calls made (and noted down) by their sales teams to me despite my opting out of such communications. Formal complaint going in tomorrow then.
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dartsfan30
(@dartsfan30) reported
@virginmedia is internet signal down in dublin?
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Ebrahim
(@Ebr4him_) reported
Really disappointed with @virginmedia for: 1) poor existing customer deals for loyal customers👎 2) a tad aggressive customer service agent who was oblivious to the rising cost of living 👎 3) failing to recognise NHS/key workers during a pandemic 👎 Time to @Gocompare 🧐
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Max Thornton
(@maxthornton7) reported
@virginmedia any chance of some help?