Virgin Media Outage Report in Doveridge, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Doveridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Doveridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Doveridge, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Swadlincote, Burton upon Trent and Rugeley.
| City | Problem Type | Report Time |
|---|---|---|
 Swadlincote |
||
| Swadlincote |
TV | |
| Burton upon Trent |
Internet | |
| Swadlincote |
Wi-fi | |
| Burton upon Trent |
Internet | |
| Swadlincote |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Doveridge, England
Latest outage, problems and issue reports in Doveridge and nearby locations:
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Tim Ray
(@timothyray) reported
from
Tean, England
@Cassetteboy @virginmedia Imagine being that crap a company that you don't realise the damage you do to @virginmedia's reputation when you piss off someone with 77k Twitter followers.
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Moorland
(@moorland2) reported
from
Endon, England
If @virginmedia try and flog you 1 of these let me know, I’ve had them for 2 yrs and they have been nothing but crap from the get go
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Ash🌐
(@AshMcFarlane95) reported
from
Rugeley, England
@virginmedia you internet service is down again
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Moorland
(@moorland2) reported
from
Endon, England
@virginmedia trying to contact you and all I keep getting is a stupid repetitive bot
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El 👸🏻
(@byellielouise) reported
from
Colwich, England
@virginmedia I have also tried the text service, and have been waiting an hour and a half for someone to answer. I have tried the options it gives in the meantime which redirect to the website which still doesn’t answer my query
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Stuart Clarke
(@Clarkey198) reported
from
Hilton, England
@virginmedia the level of customer service is appalling been with you only 1 day and wished I had stayed with O2
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El 👸🏻
(@byellielouise) reported
from
Colwich, England
@virginmedia can you please advise how I can speak to an actual person on your customer service number
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Andy Picken
(@andyvic7) reported
from
Walton upon Trent, England
@drummerwhitey @virginmedia Not sure if you’ve done this Steve but when I had issues and no joy I slated them on here every 10 minutes, they finally pulled me into a private chat room and I got things sorted
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James Dawes
(@dawesje) reported
from
Burton upon Trent, England
@virginmedia just like to say what a load of rubbish your service is! And I’m not even with you
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Brian A Wilshaw
(@supercharger49) reported
from
Rugeley, England
@virginmedia Our virgin has been down for 2 days. When phoning, all we get is a message saying 'Sorry the service in your area is intermittent, our engineers are doing their best to fix it. Intermittent???? I wish! We've had no telephone, internet or TV continually for 2 days, 😡
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Moorland
(@moorland2) reported
from
Endon, England
We stopped paying @virginmedia the£90 for what in fairness was complete crap and have bought a Manhattan @FreeviewTV box and couldn’t be happier. We would never go back to virgin or sky for their overpriced TV service
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Jack Benjamin
(@beadyeyedjack) reported
from
Cannock Chase, England
@virginmedia have got to be the worst company going. Awful awful service. Avoid at all costs!!!! #virginmedia #BROADBAND
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beckiemurphy
(@beckieslittleb1) reported
from
Rugeley, England
@virginmedia Yes it doesn’t help
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Paul Rooney
(@Timtastic10IAR) reported
from
Rugeley, England
@virginmedia And down it goes again 😂
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El 👸🏻
(@byellielouise) reported
from
Colwich, England
@virginmedia No they didn’t. Seeing as I can’t get the issue sorted with yourselves I will be contacting my bank and instructing them not to take any payments from you via direct debit
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whatsitallabout!!
(@horseracingmama) reported
from
Burton upon Trent, England
@virginmedia can’t wait till they read the feedback on the email survey they asked me to do they scored a massive 0 from me and no I would not recommend them and will never go back to them either!!
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El 👸🏻
(@byellielouise) reported
from
Colwich, England
@FowlerLegend @virginmedia I’m just going round in circles. Hours of stress with it tonight. If I ever manage to get it cancelled I’ll never going near the company again
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Ian Morris
(@ianmorris04) reported
from
Checkley, England
@JimBrowning11 @virginmedia @KolkataPolice They are also targeting sky customers, was seeing my mum phone went internet, today my house phone, same ****. Be careful people.
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El 👸🏻
(@byellielouise) reported
from
Colwich, England
@virginmedia I’d like to cancel my broadband installation
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Anthony Bates
(@antbates1991) reported
from
Burton upon Trent, England
@virginmedia It's for Virgin Media. Everytime I ring up to try and change something no one over the phone can ever find my account and because of this no one can help me. I want to cancel my package because the offer I'm on expires next month and the services are not worth £84.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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martyn notman
(@NFGmart) reported
@virginmedia Yeah the ******* the phone read that spiel too. But if you can provide that service for that price to new customers you can provide it to existing ones too
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Dubby's_Down
(@dubster67) reported
@virginmedia And of course, she then failed to do that so I still have no resolution and am even more disappointed in you
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Time For Change UK
(@TimeForChangeU1) reported
@virginmedia Day before last there has been numerous tickets raised and I was told that day that it is a system wide problem and basically tough it will repaired when it will ge repaired
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martyn notman
(@NFGmart) reported
45 minute arguement with virgin media over why im paying double the price for the basic service.
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martyn notman
(@NFGmart) reported
@virginmedia And you service is uniformly terrible. Anyway ive got the price down. Lets see if you manage to screw direct debits up now
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salon🕊
(@LiLbobroken) reported
@virginmedia My friend is having the same issue…
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Natalie Marshman
(@NatalieMarshman) reported
@virginmedia We have tv with sky but internet & phone with u. They were asking me to download an app called team reviewer quick support.
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John Brannen
(@JohnBrannen55) reported
@virginmedia my 93yr old Mothers phone line was out of action for 12days. It came back on Tuesday only to go off again today. Text says fault is fixed but she has no connection. Her emergency alarm System is linked to her line leaving her very vulnerable. Sick of calling virgin
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Ant B
(@Origiiiiii) reported
@virginmedia your broadband is awful. Horrendous at the best of times but it’s been down for 2 days. I’ve now received 9 emails telling me the issue is resolved (it hasn’t been) the only difference is I can no longer register loss of service.
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MartyFGC
(@Poles72) reported
@virginmedia service gets worse rather than better