Virgin Media Outage Report in Clay Cross, Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Clay Cross come from postal codes S45.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Clay Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clay Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (15%)
-
Total Blackout (11%)
-
TV (8%)
-
E-mail (6%)
-
Phone (3%)
Live Outage Map Near Clay Cross, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Chesterfield, Mansfield, Sutton in Ashfield, Clay Cross and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
TV | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
||
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Clay Cross, England
Latest outage, problems and issue reports in Clay Cross and nearby locations:
-
Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I spoke to an advisor called Gillian from Sheffield and she escalated my numerous complaints on Saturday. Promised a manager call crack but I got nothing . It’s getting to the stage that the best course of action would be to cancel the lot but that won’t get my landline back
-
Ken Godber
(@GodberKen) reported
from
Annesley, England
@virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.
-
Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I need to speak to customer services about a mis sold installation
-
Ash Stanley
(@Ashur_Stanley) reported
from
Derbyshire, England
@virginmedia About old equipment which I sent back two years ago when in left your service
-
andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia my contract runs out next month been on phone, best deal for my current service you can offer is £120. Sorry guys I aint paying that for existing service which dont offer top spec equipment and speeds that new customers get. Time to move on, sure sky can offer better
-
Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
-
Claire Stewart
(@chococlaire77) reported
from
Sheffield, England
Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?
-
Amy 🦉
(@Amy_1867) reported
from
Sheffield, England
@virginmedia whenever I’m on zoom upstairs and away from my route my wifi always seems to drop out. It’s always says my internet connection is unstable. I’ve restarted router etc is there anything else I can do to boost it
-
Stu84®️™️
(@StagsStu84) reported
from
Mansfield Woodhouse, England
@virginmedia hi, my TiVo v6 remote has became laggy & slow to respond, I’ve put fresh batteries in this morning & just reset the v6 box via the settings menu but to no avail. Any suggestions? Thanks
-
Leanne Rebecca
(@leannerains) reported
from
Sheffield, England
@SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff
-
The Vapour Store
(@vapourstoreuk) reported
from
Worksop, England
@virginmedia Yes I did, almost daily. The bot on your site suggested to call customer services, but still can get through.
-
Ken Godber
(@GodberKen) reported
from
Annesley, England
@virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.
-
Trouble, Becky and Dads
(@TroubleDads) reported
from
Mansfield Woodhouse, England
Quite an electrical storm here. The thunder is terrifying Becky and virgin media has just gone down. She’s pacing and panting furiously poor thing.
-
Tom Clark
(@Ray_Lennox) reported
from
Sheffield, England
@virginmedia what is going on with WiFi in Sheffield. It’s been awful for weeks
-
Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I finally got through to a real person via text today and booked a landline appointment, although It’s not the anytime plan that I wanted . Never had so much trouble switching provider. Almost not worth it.
-
Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@mouthwaite @virginmedia I had awful internet for years with them best thing I ever did was change to sky and not only do I get more for my money it’s cheaper than what I was paying roughly three years ago xxxx
-
Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.
-
Mark Bell
(@67BLADE) reported
from
Chesterfield, England
@virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband
-
adam birch
(@AdamBirch92) reported
from
Mansfield Woodhouse, England
@virginmedia I have not been able to use my internet for the majority of our contract. I contacted you multiple times to be advised to pay an additional £5 per month for a better service to now find I am being charged £56?! I am in my cooling off period and i wish to CANCEL.
-
PoGo TL: 47
(@brenden_yemm) reported
from
Worksop, England
@virginmedia FIX YOUR ****! WE PAY £200 A ******* MONTH FOR YOUR WIFI TO BE LIKE DOGSHIT
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Robb Webb. Photographer. Radio Geek. G0URR.
(@G0URR) reported
@virginmedia Hi. I still need help. I had a voice message from someone today who promised to call back but hasn’t. So yes please. I still need help. What should I text to the number. Tnx
-
N ï c k ï m ö n
(@NicoleNgRW) reported
@virginmedia I am not sure how a formal complaint will escalate my case. This need to be done by someone who is actually processing my case. Virgin claim to be the fastest broadband provider in my area, but this has been extremely slow.
-
Martin Warren 🤘😷
(@oldmanbodypop) reported
@virginmedia 32 minutes in the queue listening to awful music and then you just cut the call. This doesn't seem very fair.
-
tinauk
(@tinauk) reported
@virginmedia hello,watched all elite wrestling on catch up for the 11th december but it kept freezing on and off and the 4th december all elite wrestling has never got uploaded onto catch up,so what happened there?
-
Justin
(@Justin77526875) reported
@virginmedia That’s all well and good but that doesn’t help me now. What can you do NOW? How hard is it for Virgin to talk to each other and find a solution.
-
Paul Dempster ▶️
(@customerchamp1) reported
@virginmedia It just blows my mind that you can quickly answer 2 messages but can't just quickly look into the issue on DM? In the time you've taken, you could have just resolved it. Customer Service gone mad 😡
-
Kevin Griffiths
(@kevindgriffiths) reported
@virginmedia I managed to get a response on Friday eventually. Fairly routine info not available through MyVirginMedia. I do think there is a capacity issue though. What are your usual service standards for response times?
-
David Gallagher
(@davy_gallagher) reported
from
Eglinton, Northern Ireland
@virginmedia @BBCWatchdog Folks I once again have to congratulate you on the total incompetence of your customer service team. It’s now 14 days since I first contacted VM and other than an auto response every morning I’ve had no contact. Please extract the digit.
-
John Hunt 🍀
(@JohnEFC95) reported
@virginmedia Think it may have worked it still auto connected to WiFi but didn't do nothing no Internet access and kept saying network issue so I went to forget network and re entered password now working fine
-
Scott Pearson
(@ScottkPearson) reported
@virginmedia today was supposed to my install date and I have had no one contact me to arrange an alternative date despite having this booked in over a month ago, impossible to get anyone on the phone, considering just cancelling if this is the service given to new customers