Virgin Media Outage Report in Burbage, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burbage, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burbage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Burbage, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Nuneaton, Coventry, Rugby, Hinckley and Bedworth.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Wi-fi | |
| Nuneaton |
TV | |
| Coventry |
TV | |
| Leicester |
TV | |
| Leicester |
Internet | |
| Coventry |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Burbage, England
Latest outage, problems and issue reports in Burbage and nearby locations:
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Ian Duffy , (Goonerian) 🔴⚪
(@goonerian22) reported
from
Nuneaton, England
Powercut in #nuneaton #camphill in the afternoon and now @virginmedia has gone down night wat ******** going on !!!
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia Nope got rid of virgin Problem solved
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sean anderson
(@sean210367) reported
from
Hinckley, England
@virginmedia absolutely disgraceful customer service again. Our contract is up for renewal and you want to increase our bill by £50 but with no additional services. Daylight robbery tried speaking yo someone. Can't get through yo talk to anyone
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Diane Davies
(@DiDav246) reported
from
Coventry, England
@virginmedia it is unlikely to be a record bearing in mind previous experience but we have now been on phone to you for 1 hour 45mins and still problem not resolved
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Brian Blackmore
(@blackmbn) reported
from
Coventry, England
Mum ask me why I hadn’t responded to her email, I told her I had, turns out @virginmedia ‘s email servers didn’t like mine and dropped the connection after HELO so the email response never left my house. Probably SPF or something like that I guess.
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia Hi guys. just got off the phone with someone in your Swansea call centre, can you tell me their name? As they called to call back tomorrow and ask for them & they’d help my query.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Rachel_Rabbit13 the worst part of @virginmedia is their shite philippines call centre
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georgia clarke
(@geiiclarke) reported
from
Kirby Muxloe, England
@VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account
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Billy Patel
(@b17yvw) reported
from
Birstall, England
@virginmedia I am a very disappointed customer I was on hold for 15 mins finally spoke to a advisor on the retention team who placed me on hold and then the call dropped on hold again now and it’s been 30mins and no answer 😔
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Diane Davies
(@DiDav246) reported
from
Coventry, England
Now been on the phone to Virgin Media for 1 hour 45 mins and problem still not resolved
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🦁Michael Wyant 🦁
(@WyantWyant) reported
from
Atherstone, England
@virginmedia my 84 year old mum has been sent a new SIM for her old virgin mobile handset. But it won't register and I can't get to speak to anyone. Please please please can somebody help her
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georgia clarke
(@geiiclarke) reported
from
Kirby Muxloe, England
@virginmedia @VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account
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Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Hinckley, England
@virginmedia help @YouTube not working via our tivo box😞
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia the advisors do not listen to what their customer are asking the result is frustration for the customer
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Mr Booth
(@tsbooth) reported
from
Hinckley, England
@virginmedia my router is only giving me 5G, why can’t I see 2G? I’ve restarted router, Reset and nothing works! I’ve called Virgin and they tell me there is no call centre available! What am I meant to do? Help please!
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
@virginmedia so current outage in my area and predicted fix time is 4pm tomorrow??? Surely that can't be right?
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Priti Joshi
(@toneconsultancy) reported
from
Oadby and Wigston, England
@virginmedia we have been getting intermittent WiFi and issues with security for the last 4 weeks . What is the problem ? Le24fy
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
@virginmedia Still waiting..... this is beyond a joke now... appalling service absolutely no updates and no communication #virginmediadown #poorcustomerservice @virginmedia #Shocking
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VOODOO 🇬🇧
(@Ciaran_Beatty) reported
from
Coventry, England
@virginmedia internet has gone down again when will this be fixed ??
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Amar Chauhan
(@BeeDesigned) reported
from
Glenfield, England
@virginmedia @VirginMediaNews looks like ur internet is down. Can someone turn it off and back on please. Thank you
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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keturah king
(@KayKing92) reported
@virginmedia so I have no tv or broadband services until tomorrow due to issues but my mobile data is also playing.. any info?
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jo
(@jo70485289) reported
@virginmedia my wifi pod is not working. I can only sort this out over the phone. 3 hours later… no answer
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Kristofer William Music
(@kwilliammusic) reported
@virginmedia my account has been completely messed up by your web team and I can’t contact anybody to fix this. Your webchat and your phone lines are down.
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Lyñsèy Bïrrëll
(@lynzcherrypop) reported
from
Dundee, Scotland
Wtf @virginmedia I call three times to be put on hold with music then after 10 mins later get hanged up on... JOKE
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angela baccari
(@supertramp2690) reported
@virginmedia @TraceyWaby @virginmedia Could you please tell me how to get in touch with you? It is seems impossible contact you directly on the phone or via chat for a complaint. 2 days without broadband and no one is answering. Worst customer service ever!
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Danielle Butler
(@NellieButlerx) reported
@virginmedia so it’s went from call back after 2pm, then 4pm then tomorrow days and days going by that I can’t cancel my contract and you are making it longer and trying to charge me an EDF fee when I can’t speak to anyone?????? WTF
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RJAOutside
(@RJAOutside) reported
@virginmedia I've tried this too. I get this... "Sorry, we can't check for connection issues in your home right now"
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Digger
(@JohnKaysCanoe) reported
@virginmedia And danger of someone answering the phones? On hold for 1 hour 20 minutes. Which is particularly awful because of your abysmal choice of hold music. Oh and because you promised to call me back a week ago! And you have the nerve to put my bill up by £3.25!
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harrythepiano
(@harrythepiano) reported
@virginmedia The faults team never resolve anything, are usually placed in a country thousands of miles away and it takes an hour of sitting on hold to talk to them. The default message is ‘we have a very high call volume today‘. Heaven forfend you should employ more staff.
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ashraf sumra
(@ashraf_sumra) reported
@virginmedia Just been cut off after trying to get a disconnection from your broadband service. Very frustrating. Would like to go to a new supplier but you make it very difficult!