Virgin Media Outage Report in Burbage, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burbage, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burbage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Burbage, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Hinckley, Leicester, Atherstone, Nuneaton, Wigston Parva and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Wi-fi | |
| Hinckley |
Wi-fi | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Coventry |
Total Blackout | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Burbage, England
Latest outage, problems and issue reports in Burbage and nearby locations:
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia A gang is coming in 2 hours to fix the cable Thanks
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@andrew_kemp @bt_uk @virginmedia To be fair to VM I get excellent service round here. No FTTP available from BT though - I think the best I get is a paltry 16Mb/s. However the customer service.. not so good.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia The problem is as everyone uses one drive we are knackered Cannot work from a mobile phone as use spread sheets
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Marshall5Sharon It's a night of football If #virginmedia can fix the broken fibre cable If not no tv no laptop Only the wife complaining
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Graham Trenery’berry
(@BerryTrenery2) reported
from
Ketteringham, England
@virginmedia well for the past almost 4 weeks been having problems with internet my husband had phoned nearly every day now and get told sending stuff down the line had guys come out as well and still not sort out and working from home as well need it also fostering too
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andrew dowdall
(@dowdall4) reported
from
Hinckley, England
@virginmedia absolute shit show
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@andrew_kemp Yeah, I wouldn't mind it as a permanent bridge to Azure. I'm on Virgin Media though and had problems doing that in the past, though
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Il Mentore (-Psycho-) Deadman
(@Psycho_Deadman) reported
from
Hinckley, England
@virginmedia Yes, resetting the router solves the issue, however, the issue we have is that we have to reset the router 2-3 times a week. Yesterday we had to do so 4 times. The slightest bit of rain.. the signal is gone. It is thoroughly frustrating.
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@rory_ops @ELJefeReviews I have bought these for my son as a Christmas present with a new @SamsungMobile phone. Ear buds show fully charged and the say battery low after five minutes and power down. @virginmedia have not helped as usual,even though they were bought through them.!!!!
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia It's been fixed the gang have been working on the broken cable for two hours
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Pete Schofield
(@Schoey08) reported
from
Coventry, England
@virginmedia again rubbish service. Unable to do anything, all of Virgin servers are down. Can’t book an engineer, unable to update my info. Poor poor poor. Call us back in 2 hours, great! I love@being on hold for an hour. Always an issue. #cancellationdepartment
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Edward King
(@A7ESK) reported
from
Kenilworth, England
@virginmedia TV issues Area 31 as your phone line as busy after the run test still not work any issues in this area like updates
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Jamie Fearn
(@FearnLspp) reported
from
Coventry, England
@virginmedia Thank you for your message. We seem to have really poor WiFi, it drops out and hardly works. My girlfriend works from home and it’s horrendous. A wired connection is perfect - just the WiFi is terrible. We have reset the router many time and still not any better 🙁
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Lainie Whatsize
(@Lainie_Whatsize) reported
from
Broughton Astley, England
Take me back to the 90’s so I can use dial-up again!!!! Much better than this atrocious service from @virginmedia
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Draw my Town
(@drawmytown) reported
from
Coventry, England
@virginmedia Hi there! I just checked, I have changed it to NO. However my issue is not calls from Virgin, my issue is a caller from 01745 870855 claiming to be my internet provider and threatening to cut off our connection.
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★Stu Mäc★
(@stumac8) reported
from
Glenfield, England
@Leicester4life @moneybanks14 @ImTheDoctor @virginmedia @AmazonHelp I never tried it on the tivo box just on a firestick and it was crystal.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia He booked a gang to fix the broken fibre cable
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Jamie Fearn
(@FearnLspp) reported
from
Coventry, England
@virginmedia how can I pay for 350mb Broadband which the WiFi never works and I’m hotspoting through @O2 iPhone at home 🏠 😡
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia Breaking news The engineers are still working to fix the broken cable Thanks
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Will Pither
(@will_pither) reported
from
Earl Shilton, England
@virginmedia Now you have lost the boosters and powerline adaptor to solve the problem. Customer Services say it’s at @CollectPlus site but the site have checked and simply not there! Absolutely useless! In the meantime using @EE phone as hotspot!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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marksuttonbike
(@marksuttonbike) reported
@virginmedia Yes, done all of the checks. Again. New router this AM, no change, worse actually. Feeling properly fobbed off with answers that I think it was obvious were going to do zero. Neighbours having same issues. Stop playing pass the parcel with your customers.
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Jemma
(@JemmaDaniella) reported
@virginmedia I assume you have access to someone you can pass a formal complaint onto? Given that’s I’ve already rung up several times and got nowhere?
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Martin Wookey
(@MartWookey) reported
@virginmedia Ah, now it's saying there's issues. 15:25 fix estimate. Fantastic..
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The Monk
(@StephenMonk1970) reported
@virginmedia Hello? Are you not now speaking to me? The customer service for Virgin Mobile is appalling. I need my phone, I'm willing to pay. Your stupid app does not work for mobiles. Please just help me fix this. Connect me to Web chat. PLEASE!!
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Tiger Sue
(@MYLA5TROLO) reported
@virginmedia And 2nd advisor was so disinterested she was almost rude. Didn’t mind waiting, would have preferred the truth from the off! Could have been there today if I’d known. Now booking day off tomorrow, with no confirmation yet that they’re still coming. #poor
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nick tasker
(@NickTasker70) reported
from
Plymouth, England
@virginmedia what a joke trying to get help for a fault that’s been present since connection was completed, trying to work from home when the broadband is dropping off every few minutes is stressful, trying to get through on the phone impossible how do we get an engineer out
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The Monk
(@StephenMonk1970) reported
@virginmedia Please this is urgent. I have no means of contacting you. Can you please enable me to pay my account. I'm in great pain. You have notes on your system about my disability. But you still pursue every month with this incredibly awkward charade. Perhaps I should just cancel my plans
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Tiger Sue
(@MYLA5TROLO) reported
from
Blaby, England
@virginmedia No, never been asked before. And the advisor said ‘within 4 hours’, engineer turned up today, I’m not there! He said they don’t work Sunday anyway. Advisor needs some re training.
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Arty Mikey Illustration
(@MikeyArty) reported
@virginmedia Your help section on My Virgin Media isn't helpful and I need to talk to a human being please? There's no contact number or contact form.
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Ryan
(@rhewitt85) reported
@virginmedia It shows as connected, it is a hub issue I have the signal keeps dropping and it’s slow. I am a NHS key worker for IT and need a stable connection