Virgin Media Outage Report in Broughton Astley, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Broughton Astley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broughton Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Broughton Astley, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Leicester, Hinckley, Nuneaton, Bedworth, Leicestershire and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Internet | |
| Leicester |
Phone | |
| Leicester |
Internet | |
| Coventry |
Total Blackout | |
| Hinckley |
TV | |
| Coventry |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Broughton Astley, England
Latest outage, problems and issue reports in Broughton Astley and nearby locations:
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★Stu Mäc★
(@stumac8) reported
from
Glenfield, England
@virginmedia outage in glenfield leicester.. no broadband virgin says it might get fixed by the 29th .. time to cancel me thinks. Shocking
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Matt Tall 🤝
(@MattTall3) reported
from
Coventry, England
@richardbranson @virginmedia it’s down again internet and tv
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Irfhan Mururajani
(@IrfhanFox) reported
from
Leicestershire, England
Anyone else having problems with @virginmedia and their admin team, or have you been sent a reminder saying you have a missed a payment (even though you pay by DD)...not happy😠
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Bradgate T & C
(@bradgatetc) reported
from
Leicestershire, England
@virginmedia whats happening to the Broadband in the LE5 area of Leicester....please fix this...😠🤯
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia - Out of contract and tried to switch to a deal on your website. Customer services refused, claiming the £250+ more a year option I'm on is the best you'll offer. I ended up cancelling, as I'm not paying over the odds - sad I have to leave though & hoped for better!
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Bradgate T & C
(@bradgatetc) reported
from
Leicestershire, England
@virginmedia ....just when you think your service can't get any worse...it does....wow you are a talented team 😠
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Sam
(@samingrm) reported
from
Leicestershire, England
@virginmedia Internet is down again, worked fine all morning then just stops, nothing on service status has come up
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dylan james
(@dylanjfarrell) reported
from
Leicestershire, England
@virginmedia @zzpete And your help page has crashed! Again it’s numerous people
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia you are the worst customer services I've dealt with poor off shore that only do lip service to get you off the phone you should be ashamed of yourselves
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia I gave them a call before mentioning it on Twitter. I've sent in a complaint as a last attempt before I subscribe to another provider.
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graham gould
(@GouldGraham) reported
from
Coventry, England
@virginmedia Don’t use people I was going to be a new customer changed my delivery date as was on holiday told me it’s changed I checked with online chat all good Never turns Up Customer serves were rude its not our fault it’s yours!!!!!!!
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Skeems
(@Skeems1) reported
from
Countesthorpe, England
@Geoff_NUFC @virginmedia I got rid of my Sports package. £106 p/m just wasn’t worth it when sky put on games like Burnley v Cardiff. Me & my brother share a now TV login so we can pick and choose which games to watch
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia over a year to sort out my services the worst company I've ever dealt with
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Pete Martin Photography
(@PeteMartinPhot1) reported
from
Leicestershire, England
Amazing, @virginmedia Internet was down today from 9am. I phoned to get an update at 4pm, and also ask why my bill keeps going up.. The lady on the phone literally drove me away to another provider. I just signed up with @EE
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Mark86
(@markharper86) reported
from
Bedworth, England
@virginmedia Hi there, I have tried yesterday and today, I can't keep spending my life on hold. I want to cancel my service, it is a shame as I have enjoyed having it but this is infuriating. I will try again tomorrow morning, I suggest you employ more call agents.
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia terrible service ur sacked I’ll be switching 2mora
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Matt Nash
(@djmattnash) reported
from
Coventry, England
@virginmedia Yea both, and all since I served my 30 day notice, surprise surprise... don’t worry about it though, I haven’t got another two hours to wait on hold trying to get through to your abysmal ‘customer service’ so I’ll just tether to my mobile for the rest of month...
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Lottie
(@LottieRoe82) reported
from
Coventry, England
@virginmedia I decided to stay in the end. Just hope the service can improve so I don't regret my decision!!
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Kelly 💕
(@mrsmcgibble) reported
from
Nuneaton, England
@KaysGramma @LordSnow @Bjorkian15 @EW Think it would be much higher if it was available on more platforms, in the UK it's only available on sky, so the large customer base on virgin media would not be able to watch until available to stream.
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
Well thanks to a combine effort of @GoZwift @virginmedia & @wahoofitness my evenings ride was pity shit... knew I should have gone outside!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hobbits Wife 💙
(@HobbitsWife) reported
@virginmedia Thanks can you point me to your website where this text service number is displayed? If so I’ll use it, if not, I won’t.
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Liam
(@WizardOfPinball) reported
@virginmedia been ignored a couple of times now, I cancelled my contract 3 weeks ago and have not received the confirmation email despite being told I would receive it. I then phoned up again and was told it would be sent to me, but I have still not received it, any help?
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KhanZaka
(@Khan_Zaka) reported
@virginmedia I have been trying get my installation issue solved from last 4 days but it seems no one is trained or committed to help.
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Georgina Elston
(@GeorgieElston) reported
@virginmedia @virginmedia absolutely horrible service. The virgin media cable was laid across a walk way / driveway where people could trip over it and cars are driving over it and you won't send an engineer even though its clearly dangerous!
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Shivaji Joy
(@JoyShivaji) reported
@virginmedia I can not login in to my email, always says try after an hour, this is going on 2 months. Called customer service, waited an hour and finally answered the call, then he transferred to another person. Both of them saying “my email account is deleted and advised to create another.
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Chelsey
(@DigitalDoodler) reported
@sayfulyg Just had a very pleasant chat with Kevin @virginmedia - seeing if theres anything he can do to change my mind (nope) buuut he did mention it sounded like I needed an engineer to come and check out our signal settings and box. Wish they'd offered that before! Maybe worth a shot?
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Dan
(@1978dmc) reported
@virginmedia @VirginMediaCorp can you chase up a complaint I made about mis-selling and poor customer service please. Was told I would hear in 72 hrs but that was 12 days ago or because it was about customer service would they have already binned it?! Can supply complaint ref no.
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Margaret Manning
(@kwezi4) reported
@virginmedia What is the point in complaining when you never get back to the complainant!!!!! Yest again losing Internet, happening ever since 23rd March 2020. NEARLY A YEAR AND STILL NOT FIXED. VERY POOR SERVICE, STILL HAPPENING
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Kim Marie Lennon
(@Kimmlennon) reported
@Matthew_Wright @virginmedia Change to @bt_uk. Never any problems.
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Laura Davies
(@LauraDavies80) reported
@virginmedia COMPLAINT - I ordered a quick start broadband package from you which was meant to be delivered to collect+ today. I have just called to chase the order to be told it’s been cancelled for no reason. I was then cut off when I asked to be put through to complaints!!