Virgin Media Outage Report in Broughton Astley, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Broughton Astley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broughton Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Broughton Astley, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicestershire, Nuneaton, Leicester, Coventry, Rugby, Hinckley and Bedworth.
| City | Problem Type | Report Time |
|---|---|---|
 Leicestershire |
Wi-fi | |
| Nuneaton |
Internet | |
| Leicester |
Total Blackout | |
| Leicester |
TV | |
| Leicester |
Wi-fi | |
| Nuneaton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Broughton Astley, England
Latest outage, problems and issue reports in Broughton Astley and nearby locations:
-
Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia I’m currently a Virgin Mobike customer but I will be emigrating to Canada mid-term in my contract. Is there any way I can get out of my contract without a cancellation fee?
-
Gemma Downes
(@gemmadowneswba) reported
from
Nuneaton, England
@chrislepkowski @rjdowning @virginmedia All of ours are finally back but it’s really poor by Virgin Media
-
lee steane 🏆
(@leesteane7) reported
from
Bedworth, England
After spending 1hr on the phone to @virginmedia to sort a payment issue out they put the phone down on me 😡 will be cancelling my contract as of tomorrow.speaking to people i cant even understand.. Fuming
-
joseph langton
(@jnlangton) reported
from
Braunstone, England
@EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig
-
Pat Ryan
(@b1gpat) reported
from
Nuneaton, England
@virginmedia Netflix came back today. Separately, the movie I recorded last night started 30 mins late but the Virgin box didn't adjust for it. So I missed the ending. Pretty poor service, considering how much I pay every month.
-
Curtis Thomas
(@curtis_thomas97) reported
from
Nuneaton, England
@virginmedia 2 weeks because of your incompetence and you act like it's not your problem. My partner works from home so explain to me how she will do that because you have failed to provide me the service on the agreed date?
-
joseph langton
(@jnlangton) reported
from
Braunstone, England
@00johnjohn1903 @josephineinnit @virginmedia the trouble with bt is their speeds are not up to the speeds of virgin
-
Sam D
(@skybluechick72) reported
from
Rugby, England
Any one else having @virginmedia broadband issues?
-
Rich Bishop 😷
(@richbishop) reported
from
Cawston, England
@HeyPJB @virginmedia Yeah. That's easy enough. My Virgin gigabit and TV was jumping from £74 to £89 next year. BT offering a very similar service for £84 but includes Netflix (£13.99 worth), which Virgin can't do.
-
Jamie Merritt
(@1merritt79) reported
from
Rugby, England
@virginmedia second outage of broadband in as many days in Rugby. Just closed an account - with never any problems and a new one now in my name I've had 2 outages within a week! What is going on? I'm stuck at home with after effects of covid and rely on b/band to watch TV!
-
doffcapgov
(@doffcapgov) reported
from
Leicestershire, England
@sueperkins @virginmedia Glad you are publicizing their appalling customer comms whilst @virginmedia shamelessly provide a lousy service and increasing monthly subs by stealth
-
lee steane 🏆
(@leesteane7) reported
from
Bedworth, England
@virginmedia I want to cancel my contract, is there a phone number i can call as i got cut off last night?
-
Noumaan Abubakar
(@_Noumaan_) reported
from
Leicestershire, England
@virginmedia Is it possible to speak to someone over the phone as at the moment I'm not confident with the move being a smooth one. I'm promised call backs which never happen etc
-
Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia Are there issues with the virgin mobile service? I’m unable to receive texts and my mobile data isn’t working either. Thanks.
-
Rich Bishop 😷
(@richbishop) reported
from
Cawston, England
@virginmedia Ah well 🤷 I wasted 90 minutes trying to stay a customer. The ball is very much in your court now. The @bt_uk offer is much better, and so far, no lies!
-
Iain Gorrie
(@oftherain) reported
from
Ryton-on-Dunsmore, England
@virginmedia I have now emailed your CEO laying out the complaint in further detail.
-
chris
(@Covlad459811) reported
from
Coventry, England
@Ledscov @virginmedia We are going to cancel the lot tomorrow as good as the product is not prepared to pay this sorta money with the price of everything going us they will be sacrificed
-
Iain Gorrie
(@oftherain) reported
from
Ryton-on-Dunsmore, England
@virginmedia I have already opened a formal complaint. This was dismissed with "You are unhappy about the poor customer service you experienced. We request you call on the number..." which led to further a further call, lots of waiting and no further progress. Hence this Twitter conversation.
-
Sam D
(@skybluechick72) reported
from
Rugby, England
@virginmedia It’s come back on now - I only knew it was down as looked on Twitter then 5 minutes later it came back just extremely frustrating start to the day
-
Iain Gorrie
(@oftherain) reported
from
Coventry, England
@virginmedia Trying to resolve a billing issue and coming up against a brick wall and no way forward. My bill increased from £33.50 to £52.50 which I have not agreed to. Can we sort this amicably or do I need to go to the ombudsman to sort things out? Customer service...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
beth & the bowl of ennuitabix
(@bethwritesstuff) reported
@EspineuxAlpha My friend used to work in Virgin Media complaints & got into reading Ben Aaronovitch after he made a complaint about his installation on a scroll like "then I did SPAKE with the engineer, and he did verily say he would not have the part til Tuesday'. Went out and bought them all.
-
snodsnuts
(@snodsnuts) reported
@virginmedia fix your internet you bellends. Fed up of trying to stream and to watch streams just for you guys to minimise my internet speeds that my dad pays a little bit too much for. Bloody idiots..🙃
-
walter joseph kovacs
(@normski2000) reported
@skid_tourst @virginmedia I'm having the same problem.
-
𝓒𝓐𝓩𝓑𝓐𝓡𝓡🌹 🎗️👩🦼🦻
(@Real_Cazbarr) reported
Are your servers down @virginmedia my internet has been on/off since yesterday? Real problems this morning.
-
Tom
(@TomEcho6) reported
Signed up to a contract without my consent, denied a Subject Access Request (Regulatory fail), promised 3 calls to resolve and got none. Finally got a complaint logged and it's been left it for over 14 days with no contact. @virginmedia is appalling.
-
ƪ(˘⌣˘)Adonisƪ(˘⌣˘)
(@Adonis_1) reported
Virgin media is the worst Internet provider.
-
Richard
(@Richard12814704) reported
@virginmedia Made a complaint over the phone. Manager was going to get back to me. Never did. Turns out the complaint isn't even live the system. So Virgin lied to me.
-
walter joseph kovacs
(@normski2000) reported
@virginmedia since getting the new HUB 5 I have had nothing but problems constantly dropping out or no WiFi at all . I currently have had none for an hour, can I put the old one back in before I send it back. I will have to cancell Virgin if this persists.
-
Opsiedo
(@vegasbaby2012) reported
@virginmedia No not classed as vulnerable … but know that even if I was the 2nd line would be for emergency use only. My landline is used very much for my elderly parents to keep in touch with me
-
Fran. Mallon.
(@hill16_trueblue) reported
@Neil35G @willocallaghan Virgin media are v good, Kerr one of the very few who can actually break down a game with proper analysis and not sound bites, he knows what he’s talking about