Virgin Media Outage Report in Broughton Astley, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Broughton Astley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broughton Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Broughton Astley, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Nuneaton, Leicester, Coventry, Rugby and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Nuneaton |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Coventry |
Internet | |
| Leicester |
Internet | |
| Coventry |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Broughton Astley, England
Latest outage, problems and issue reports in Broughton Astley and nearby locations:
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.
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GodivaPuppyAppeal
(@GodivaGuidedogs) reported
from
Nuneaton, England
@virginmedia Even more reason to cancel, typical corporate strategy why offer people something cheaper in today’s economic climate when you can continue to rip them off
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Denham Kite
(@DenhamKite) reported
from
Leicestershire, England
@virginmedia - what number do I call to talk to a real person to sort this rubbish before I cancel?
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Monik Patel
(@MonikP_97) reported
from
Oadby and Wigston, England
@virginmedia Definitely the worst broadband provider. How are you meant to wfh with no internet ??
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GodivaPuppyAppeal
(@GodivaGuidedogs) reported
from
Nuneaton, England
@itsmeAlexVega @virginmedia I’ve used Virgin Media for years but going to cancel when my current contact expires
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julie marlow
(@iamthemummy) reported
from
Ibstock, England
@virginmedia @virginhelp Refund me 6 weeks line rental for a start ... issue adapters to all house holds on the land line system before you change to hub, so customers are not left unable to make or receive calls.
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia 5 days no internet, promises of 24 hours it will be running, then told a little maintenance, yesterday at 9:30am we were told in 9 hours you will get a call guaranteed (didn’t happen). All day today no work has got done! Poor internet for years and now none!! WTH!!
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Narborough, England
2 weeks now and I still haven't got any service from @virginmedia!!!! I'm starting to think they're doing this on purpose
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Narborough, England
@virginmedia If you can sort out the compensation for the 2 weeks loss of service, that'd be great 👍
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Narborough, England
I'm seriously considering cancelling @virginmedia!!! I'm getting ****** off with them. 11 days without a service is unacceptable!!!
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia Hi guys, I’ve put my UK sim card in my phone while I’m back in the country (I’m still paying the contract) - but I’ve had the sim in for 9 hours and I’m still not receiving any service. Can you assist please?
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John Wright
(@juanfelipe1) reported
from
Leicestershire, England
@simonnread @virginmedia I'm looking at the new Sky Stream service that starts on 18th October combined with Three 5G broadband. Both offer rolling 1 month contracts
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Neil Simpson
(@nippa77) reported
from
Coventry, England
@virginmedia They are merely stating it is an “inconsistent fault” No explanation as to why and what is being done to resolve the problem
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🇬🇧 James Martin ACAM BA (Hons) 🇬🇧 #FBPB
(@JamesMartinTVR) reported
from
Hinckley, England
@virginmedia @primevideouk - Why does @BBCiPlayer on your devices not support the 4K football feeds? It only works through the app on my television which isn't particularly ideal.
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Polly P
(@paulinespelman) reported
from
Coventry, England
@virginmedia We have done this numerous times. I feel like we are going around in circles. We have 2 boosters as not working at all upstairs and still no good. An engineer has been out, still no better..
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia So whilst on the phone you put us through to get a dongle as an emergency and you tried to charge us £39! Wow the cheek of it!
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Daisy
(@s_birket) reported
from
Coventry, England
@virginmedia Internet suddenly cut out yesterday, all checks done, but first available tech appt is 3rd Nov. I wfh, that will be 5 days without broadband. That's appalling.
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia currently on the phone and surprise surprise sir give us another 24 hours!! Are you mad! I’m pulling my hair out!!! I’ve never tweeted before but my guess is it’s the only way they’ll pull there finger out!!!
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GodivaPuppyAppeal
(@GodivaGuidedogs) reported
from
Nuneaton, England
@virginmedia Mainly because you’re now too expensive, called retention team and was offered a derisory £4 discount. Enquired about new streaming service, agent knew nothing about it
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Narborough, England
FINALLY!!! After raising a serious complaint with @virginmedia with the prospect of the ombudsman getting involved... They've finally got my services up and running Now all that remains is for them to sort out some compensation and then we can pretend this never happened
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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OnlinePuddle
(@OnlinePuddle373) reported
How does @virginmedia wifi some how get worse after ive doubled the ****. Im pretty sure ive had it doubled around 2 times yet it gets worse each time.
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Dave
(@Yellowbug1969) reported
@Northpowergrid @virginmedia Ok no worries. I’m just going if reports on FB caused by the internet outage. Must be more an issue on the Virgin side then.
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lady G
(@JoGray39345857) reported
@virginmedia Hi can you check to see if I will be compensated for the 22 days I had no service? Every time I contact them they say there's no issues in my area, they don't read what I'm writing which explains when I had no internet or phone from 24th Nov to 15th December 2022
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Boroboy1980
(@Boroboy1980) reported
@virginmedia - no service AGAIN! Let’s see if my direct debit works - I bet you’ll be straight on to that!
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Khalid Jamil
(@JamzK_2023) reported
@virginmedia All the updates are for when the issue will be resolved. And that time and date has changed about 10 times since he outage on Wednesday afternoon. Now the time states Saturday at 8pm. The reference number is: F010376444. This is ridiculous...
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South Coast LC
(@SouthCoast_LC) reported
@Helder1994_LDN @virginmedia Your virgin Internet gone down? Same here damn annoying
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paul
(@paul196844) reported
@virginmedia Your company is about to charge me 31.99 something like that I'll definitely cancel you won't get many more years custom
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Nfinity
(@NfinityBL) reported
Genuinely believe that @virginmedia has the single worst support service of any ISP in the UK. The website is a spaghetti junction of redirects and unhelpful pages with no actual way to contact live support.
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Aimee Townshend
(@TownshendAimee) reported
@virginmedia absolutely fed up. Signed up last June 2022 with the offer of receiving a 43” smart tv with the contract which we still haven’t received. Since then made an online complaint, to be told it would be sorted. 22 days later and another phone call and nothing
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Khalid Jamil
(@JamzK_2023) reported
@virginmedia - are your tech guys ever working to sort out issues? Outage has been for 2 days now...and no contact...not a single message or update. What a shoddy service...