Virgin Media Outage Report in Broughton Astley, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Broughton Astley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broughton Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Broughton Astley, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Leicester, Rugby, Nuneaton, Hinckley and Bedworth.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Internet | |
| Leicester |
Internet | |
| Rugby |
Wi-fi | |
| Leicester |
Wi-fi | |
| Leicester |
Internet | |
| Coventry |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Broughton Astley, England
Latest outage, problems and issue reports in Broughton Astley and nearby locations:
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Draw my Town
(@drawmytown) reported
from
Coventry, England
@virginmedia Hi there! I just checked, I have changed it to NO. However my issue is not calls from Virgin, my issue is a caller from 01745 870855 claiming to be my internet provider and threatening to cut off our connection.
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Graham Trenery’berry
(@BerryTrenery2) reported
from
Ketteringham, England
@virginmedia well for the past almost 4 weeks been having problems with internet my husband had phoned nearly every day now and get told sending stuff down the line had guys come out as well and still not sort out and working from home as well need it also fostering too
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Harrison Armstrong
(@HalfEvilHomer) reported
from
Coventry, England
@virginmedia Can you share an actual fix date for the service issue in the CV22 area....pushing it back a day at a time is really frustrating. Had no service since Thursday last week!
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BigYoll
(@BigYoll) reported
from
Anstey, England
This is the third day I’ve called and had to hold for over an hour just to be cut off everytime, please give me a number so I can cancel this contract. @virginmedia you provide a horrible experience and a ******* dog shit internet connection
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia When I worked for #BT nothing could be worse than Indian tech help Then had the experience of the Philippines tech hell
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Kapzvaghela
(@kapzmania) reported
from
Leicestershire, England
@virginmedia I rang through and the staff member spent 10 mins waffling and speaking so slow I wanted to break my phone. Only to tell me she doesn’t know what the problem is or when it will be fixed.
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Matthew Walne
(@MatthewWalne) reported
from
Thurcaston, England
@virginmedia Home phone. Had online chat but can never get through on the phone. Raised it on twitter many times but no one seems bothered.
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Jon Castle
(@JonCastle71) reported
from
Coventry, England
@virginmedia No. Customer Services telling her she needs to go collect a new hub from a petrol station, which will be pointless when the issue is likely to be your network,
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Marshall5Sharon It's a night of football If #virginmedia can fix the broken fibre cable If not no tv no laptop Only the wife complaining
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia I was singing your praises yest. Not having any issues with kids being home and needing to be using the WiFi on so many devices(we pay enough for it anyway) but low and behold its starting so I don't understand why you don't just up everyone's speed and save on earac
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D...G
(@d_galvinio) reported
from
Coventry, England
@virginmedia Already tried it guys, absolutely nothing, it’s also a replacement router that received on the 12th of March, phoned 6 times over the weekend for them to tell me everything is ok when I was experiencing slow connection, now nothing!
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BigYoll
(@BigYoll) reported
from
Anstey, England
.@virginmedia hands down the worst company out there with the shittiest internet
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Jamie Lewis Rennie
(@JLewisRUK) reported
from
Leicestershire, England
@JoshTWheeler @virginmedia Virgin Media are shit! They are the worst people ever! I’ve got @SkyUK, their good x
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Syed Bilal Tirmizi
(@btirmizi) reported
from
Coventry, England
@virginmedia I would like to show my non satisfaction on customer response. It was first time I engaged with virgin services and it is extremely bad experience so far. I wonder whether I did the right to choose Virgin.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia Speak to the Philippines All they do is put the phone down
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia The problem is as everyone uses one drive we are knackered Cannot work from a mobile phone as use spread sheets
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia It's been fixed the gang have been working on the broken cable for two hours
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Graham Trenery’berry
(@BerryTrenery2) reported
from
Ketteringham, England
Anyone having problems with virgin media internet we have now past 4 weeks phone nearly every day now and working from as a foster care need it but as it keeps dropping in and out they keep saying sorting it out it’s now gone beyond a joke now
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D...G
(@d_galvinio) reported
from
Coventry, England
@virginmedia absolutely no internet service in the cv5 area, any updates please
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia my son would be safe in your hands and now thanks to your operatives the battery life he did have rationed has been used trouble shooting leaving him with no help, no contact home and at a time when there is a global emergency, you are happy to leave your customers..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BAJ
(@JohnnnyW) reported
@fisher_pf @virginmedia New customer. Things didn't work, contact them, yes this has been raised,check back a week late, no record of this, ill raise this to manager, week later, no record of this and so on for months. I genuinely don't know whether they were inept or deliberately trying to piss me off
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Jedmyster
(@jedmyster1) reported
Never trust virgin media trying to fix anything.... i have had to sort it out my self to get anythin done and now its working perfectly fine....Stream later guys season 3 here we come
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Sara Burnett 💙
(@SaraBurnett) reported
@virginmedia The issue is that I didn't actually have a problem. I got to a point on the website that required me to call (unless I wanted to change my number). Done now, but wasted a lot of time. Could this not all be done online?
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Kyle Whittall
(@KyleWhittall3) reported
@virginmedia With all due respect, I’m not inclined to believe that anyone can help me on that number, I’ve been given the same advice multiple times, none of which has worked, and your techs just seem to want to get me off the line ASAP
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Gary Harrison
(@tinyhaz) reported
@Ofcom @virginmedia Thank you I will do as the issues we have had with Virgin Media is ridiculous and not just me but our whole street have had.
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Kyle Whittall
(@KyleWhittall3) reported
@virginmedia And having just checked, there are no known issues in my area, PO5
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Kyle Whittall
(@KyleWhittall3) reported
@virginmedia I have, I asked for my online user to be deleted entirely but this has never been done. was initially set up for me but your team member spelled my name wrong in the email field so I could never access it, and since then I haven’t been able to sign up properly with a new account
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Pete Turnbull
(@PeteTurnbull2) reported
@virginmedia My flabber is beyond fasted! The absence of any semblance of customer service astounds me, but it's ok to call an elderly woman you know that suffers with dementia and let her give you her card details over the phone and take £300,and now you need the complaint ref (C-0601211340)
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BAJ
(@JohnnnyW) reported
@virginmedia @fisher_pf The worst customer service in history... nobody has a clue what is going on and you get lied to constantly... I think someone needs firing and someone needs to be hired that knows how to run call and help centres... you may as well stop someone in the street and ask if they know
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Visionworks Television
(@visionworkstv) reported
@virginmedia why is the email option on your myvirginmedia site not working and has not been for months?