Virgin Media Outage Report in Broughton Astley, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Broughton Astley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broughton Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Broughton Astley, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Nuneaton, Leicester, Coventry, Hinckley, Bedworth, Leicestershire and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Nuneaton |
Wi-fi | |
| Nuneaton |
Wi-fi | |
| Leicester |
TV | |
| Leicester |
Total Blackout | |
| Leicester |
Wi-fi | |
| Leicester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Broughton Astley, England
Latest outage, problems and issue reports in Broughton Astley and nearby locations:
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Adam Kemp
(@adamkemp24) reported
from
Leicestershire, England
@bennmarkpotter @virginmedia Getting a issue of only 2mbps when I’m paying for 200mbps. It’s a joke. I’m gonna move to sky they guarantee 60mbps or your money back. U should do the same 👍
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia router not working, of course not your equipment has to be mine. Why have to wait 48 hours to phone again if still not working. It’s arrogant to think we know nothing about IT.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Marshall5Sharon It's a night of football If #virginmedia can fix the broken fibre cable If not no tv no laptop Only the wife complaining
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia because of virgin media disconnecting us from broadband am missing out all on demand catch up tv on my sky q box and another thing is am paying for all that so money down the drain.
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Andy Corney
(@thecornstar) reported
from
Leicestershire, England
@BicramAthwal @virginmedia Awful company, truly abysmal customer service.
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Il Mentore (-Psycho-) Deadman
(@Psycho_Deadman) reported
from
Hinckley, England
@virginmedia Yes, resetting the router solves the issue, however, the issue we have is that we have to reset the router 2-3 times a week. Yesterday we had to do so 4 times. The slightest bit of rain.. the signal is gone. It is thoroughly frustrating.
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia my advice to all virgin media customers who is reading this don’t trust what the say all bullshit am ringing every day they never ring
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@andrew_kemp Yeah, I wouldn't mind it as a permanent bridge to Azure. I'm on Virgin Media though and had problems doing that in the past, though
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia A gang is coming in 2 hours to fix the cable Thanks
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Jamie Fearn
(@FearnLspp) reported
from
Coventry, England
@virginmedia how can I pay for 350mb Broadband which the WiFi never works and I’m hotspoting through @O2 iPhone at home 🏠 😡
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia He booked a gang to fix the broken fibre cable
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Pete Schofield
(@Schoey08) reported
from
Coventry, England
@virginmedia again rubbish service. Unable to do anything, all of Virgin servers are down. Can’t book an engineer, unable to update my info. Poor poor poor. Call us back in 2 hours, great! I love@being on hold for an hour. Always an issue. #cancellationdepartment
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia How can you cancel my contract whilst i am living in the house and take word from a stranger over the phone surely you have broken GDPR
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Adam Kemp
(@adamkemp24) reported
from
Leicestershire, England
Nearly 2 hours on the phone to #virginmedia no1 wants to help. Getting 2mbps for a 200mbps plan. If I paid 1% of the bill am sure they’d find a issue then! #useless
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Jamie Fearn
(@FearnLspp) reported
from
Coventry, England
@virginmedia Thank you for your message. We seem to have really poor WiFi, it drops out and hardly works. My girlfriend works from home and it’s horrendous. A wired connection is perfect - just the WiFi is terrible. We have reset the router many time and still not any better 🙁
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clare luetchford
(@LuetchfordClare) reported
from
Leicestershire, England
@virginmedia could you explain to me why over 20 years of being a customer of yours counts for nothing you’d rather lose a loyal customer
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia Breaking news The engineers are still working to fix the broken cable Thanks
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia It's been fixed the gang have been working on the broken cable for two hours
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia The problem is as everyone uses one drive we are knackered Cannot work from a mobile phone as use spread sheets
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Andy Corney
(@thecornstar) reported
from
Leicestershire, England
@virginmedia Sorry no, left you years ago - never again, you we’re far better when you were NTL
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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liam gardiner
(@Imnotcrixus) reported
@virginmedia having issues with my broadband been having issues with it for around a week now and its only getting worse, im having constant signal drops. Technicians aparently been fixing for like 5 days now.
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Mark
(@mark_kelly256) reported
@misslaurabowden @virginmedia When you get time, check out #ChatGPT might be able to do to assist you? As for @virginmedia, well, I gave up on them a year back, can’t say I’ve missed them despite the odd Sky issue?
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Margaret Murray
(@Margare76528036) reported
@virginmedia When I record a programme and go ba0ck to watch it ...message appears on the screen " failed to record " Also ...major issues with Netflix which is part of my package. Can't get access even though it shows that I am connected. Please help .I've reported the problem previously
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Mike
(@Michael59644375) reported
@virginmedia absolute disgrace. When I phone up with an issue with your pathetic Internet, I don't want to speak to a robot who says there is nothing wrong. I'm sure if I stopped paying my bill a person would phone me. Absolutely shite Internet !!!!!
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Geoffrey Fernandez
(@GeoffreyPF) reported
@virginmedia But I won’t connect with the Ethernet to my devices, so I don’t see the point. Let’s say I have good Ethernet connection and still slow speeds with wireless connection, then what?
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Michael
(@eastmap1) reported
@virginmedia 200 minutes with your customer disservice department then you notify me there is another 45-minute wait. Shocking
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Wesley Dolly
(@wesleyddolly) reported
from
Ilford, England
@virginmedia how do I get my account details if you have never emailed me or sent me and letters. I don’t even know my account number and have to wait till you text to say my bill is overdue to be able to pay my account. What the hell? Customer service is no help so wtf?
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Mark Allenby
(@Skiddy140) reported
@virginmedia I have also googled “Virgin Media signal outages” and there are hundreds and hundreds of similar instances. Can you explain this?
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Michael
(@eastmap1) reported
@virginmedia Over 3 hours and counting with your customer department. You should rename the department customer disservice department. Shocking!
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Ryan Mills
(@spaghettihoop82) reported
@virginmedia please help! Builders have cut through our WiFi and I'm being told 2 weeks before an engineer can come! I work from home so need WiFi ASAP!!!!