Virgin Media Outage Report in Broughton Astley, Leicestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Broughton Astley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broughton Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Broughton Astley, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Hinckley, Leicester, Nuneaton, Wigston Parva and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Wi-fi | |
| Hinckley |
Wi-fi | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Coventry |
Total Blackout | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Broughton Astley, England
Latest outage, problems and issue reports in Broughton Astley and nearby locations:
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Yv
(@yogi7592) reported
from
Leicestershire, England
@virginmedia been on live chat hold for nearly 30 minutes and it’s still saying 45 minutes wait as it did at the start. Not very good customer service since pandemic.
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Mick Sharry Esq.
(@Mylesahead) reported
from
Coventry, England
@virginmedia is there a problem with internet in midlands area ? I normally connect with Wolverhampton/ Leicester , now Norwich / Oxford ?
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Shay
(@organised) reported
from
Coventry, England
Stayed with @OriginBroadband in the new house because they’re great for service and you can take your own modem — would have killed for @virginmedia but alas that area is too rural 😭
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Rajeev Bhardwaj 🇮🇳
(@rajeevlochanb) reported
from
Coventry, England
Not the best #customerservice from @virginmedia switched services nad have nothing but trouble since, my number still not been ported almost 2 months in and I am paying both providers. Tried calling VM and got nowhere and was hung up on not once but twice!
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia Why would I run a wired speed test when I have no wired appliances? I pay for a wifi service...
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@grayomtb @plusnethelp These broadband providers should be made to repay people for such poor service... I have constant issues with @virginmedia ...
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Simon Ryan
(@SimonRyan2) reported
from
Coventry, England
@MartinSLewis I phoned virgin media because I was getting a very slow wireless speed from there hub, it’s time to leave the refused to send an engineer to check #byebyeVirgin
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Uways Bobat
(@UwaysBobat) reported
from
Leicestershire, England
@virginmedia Stfu man. Ur lots internet is utter ****.
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Helen Pegler
(@Hellsbells2604) reported
from
Bedworth, England
@virginmedia having really bad WiFi issues in Cv12 any update please?
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Tiger Sue
(@MYLA5TROLO) reported
from
Blaby, England
@virginmedia No, never been asked before. And the advisor said ‘within 4 hours’, engineer turned up today, I’m not there! He said they don’t work Sunday anyway. Advisor needs some re training.
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Fruity Sheikh
(@frutysheikh) reported
from
Oadby and Wigston, England
@virginmedia broadband is down in #wigston LE18
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Dan Lympany
(@DanLympany) reported
from
Coventry, England
@virginmedia No there isn't. You guys can't help me? Who can help me then?
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natalie garrettbrown
(@nataliegarrettb) reported
from
Coventry, England
@virginmedia please could you clarify if there is a service (internet) disruption in CV3?
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia So let’s think about this, I have a hub, it’s in one room, I have numerous appliances which run of Wifi, which are portable ie can be used everywhere, but you feel I should only use wired device! Not really selling your service well are you!
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Beanypooh @DanHerb10 #virginmedia doing a network up grade from 09:30- 15:30 due to no Internet access could not work plus no prior warning given
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Andy bird
(@Andybirdlcfc20) reported
from
Hinckley, England
@virginmedia is there a WiFi issue in LE9?
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Christopher Hallick
(@ChrisLonelyguy) reported
from
Leicestershire, England
Come on @virginmedia I'm again being plagued by #fake #scam #fraud calls on landline. I'm not registered anywhere and on blocked lists. There's auto diallers i believe but operators should be cracking down on this.
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natalie garrettbrown
(@nataliegarrettb) reported
from
Coventry, England
@virginmedia Yes it’s showing problems i our area. Can you confirm please and when it will be resolved. Service has been poor for the last 48 hours.
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Victor Kaufman-Bartfield
(@VictorKaufman) reported
from
Oadby and Wigston, England
Quite apt that @virginmedia use the nil point British #eurovision2021 entry as their hold music - reflective of their customer service.
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Andi James Chamberlain
(@sarianlives) reported
from
Leicestershire, England
@virginmedia can I have a telephone number to talk too someone@please, as I am having internet problems and now your website will not allow me to report it. His is frustrating service to say the least.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Diana Pavel
(@dianaisadina) reported
@virginmedia No known issues
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dave
(@davebriggs63) reported
@virginmedia I hate your company with a passion. You have broken me and ruined my children's Christmas....... They are not going to be able to use there presents until we have internet. Absolute joke of a company
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John Bond
(@iamjohnbond) reported
@virginmedia We’ve had no broadband for 5 days now! Technicians were supposed to turn up between 1-6 today to repull a cable, but no sign of them. Got batted about on the phone, with no insight into when this might be resolved. Any help greatly appreciated!
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Dukeleto70
(@dukeleto70) reported
@virginmedia @oraclematt Oh dear what poor customer service @virginmedia surely your T&Cs need to be adjusted to take account of home moves to areas that YOU have not yet decided to provide a service to!
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🍉Melon 💙
(@M3lanieJC) reported
Stuck isolating and the @virginmedia with signal isn’t even strong enough to reach all 3 bedrooms in the house :-/
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Macron
(@specialgadget) reported
@virginmedia i have been VM customer for years , recently move taking our VM equipment with us, now pay more for the same services and being charged a month in advance too, when there’s been no break in service. Why?
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Diana Pavel
(@dianaisadina) reported
@virginmedia That there are Broadband issues. Another test that I ran said that the hub is not connected properly. That’s unlikely because I didn’t have this problem until today and I checked the cables
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TashaTweets
(@TweetsbyTashaS) reported
@virginmedia The miscommunication is so poor pls check the file, im just going round and round and now im getting threats of being charged £40 for the wifi box. BN11 1UH.
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Charlotte Aynsley
(@CAdigitalsafety) reported
@virginmedia Still going on and off happens every time keep having to reset network
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Kay Etherington# Proud European #JohnsonOut
(@etherkay) reported
@virginmedia No, appears to be just the Virgin channels and still happening now too. I don’t have a problem with accessing Netflix and Prime outside of the Virgin platform so nothing wrong with my Wi-Fi. I will ask for a refund