Virgin Media Outage Report in Broughton Astley, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Broughton Astley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broughton Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Broughton Astley, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Bedworth, Coventry, Nuneaton and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Bedworth |
Internet | |
| Leicester |
Wi-fi | |
| Coventry |
Internet | |
| Leicester |
Phone | |
| Nuneaton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Broughton Astley, England
Latest outage, problems and issue reports in Broughton Astley and nearby locations:
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dylan farrell
(@dylanjfarrell) reported
from
Leicestershire, England
@virginmedia WiFi down again!!!
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@virginmedia @TheAmos123 Hi, please help, I have to give today my 30 days notice and have no other way to do it that speaking to someone but no one is answering! I am a key worker for NHS, your website says you are prioritising is but does not feel like it 😢
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@virginmedia But I need to give my notice within today? How is it possible if you give people no other way to cancel it?! Every other company let’s you do it by clicking an option on the portal. I am an NHS key worker and feel like you are taking advantage of people money time! Let me cancel!
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🏳️🌈ɢʀᴀᴄɪᴇ ⁷ - #Bʟᴍ✊🏽✊🏾✊🏿
(@x_graciee) reported
from
Bedworth, England
virgin media need to fix their wifi. absolute shite! of course it’d go down in the middle of the night when nobody can help 🙃😴 @virginmedia
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ALEX
(@ohthatoneboy) reported
from
Leicestershire, England
@virginmedia Completely upset and disappointed with your customer service helpline, I have spent the last week calling and no solution has been given! It is shameful
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(-Psycho-) Deadman
(@Psycho_Deadman) reported
from
Hinckley, England
@virginmedia Somewhat stable. However, today is a clear day. It is whenever there is the slightest breeze or a slight change in weather. I have never had such an inconsistent connection.
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Darren
(@DarrenS78) reported
from
Ratby, England
@virginmedia your service is abysmal at best. I get that companies are under pressure but we have no TV, no internet and no landline, I was told the internet and the tv issue wasn’t connected by the “chat” team so tried to call, on hold for an hour and was then disconnected!!!
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Nam_n
(@nameez_n) reported
from
Leicestershire, England
@virginmedia my broadband has been going down frequently past few days. Tried restarting the WiFi router, still the same. Connection goes down for few mins and the comes back. It’s frustrating #virginmediadown #internetdow
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ALEX
(@ohthatoneboy) reported
from
Leicestershire, England
@virginmedia Already tried, the chatbot doesn’t understand the situation! Please I need help ASAP. If you could please give me a call 07778985954
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🏳️🌈ɢʀᴀᴄɪᴇ ⁷ - #Bʟᴍ✊🏽✊🏾✊🏿
(@x_graciee) reported
from
Bedworth, England
@AdwFifa @virginmedia yup. box keeps flashing the green WiFi symbol, piece of ****😩
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joseph langton
(@jnlangton) reported
from
Braunstone, England
back on the phone to #virginmedia help
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maya
(@stayawakv) reported
from
Coventry, England
Never rant on socials but when a company calls you a day before, confirming they’re coming out to install broadband after 6 weeks, and on the day you get a text from CS to state it’s been cancelled due to lack of communication... @virginmedia pissed off is an understatement 🤯
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cMsUnited
(@cMsUnited) reported
from
Rugby, England
@virginmedia So, this mistake has been resolved very quickly by someone via virgin app this morning. Credit where credit is due. They apologised, applied a rolling credit to the account to cover the monthly cost, and refunded the postage and installation charges. Let's hope this fix works
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Deepal Vyas
(@Deepal29) reported
from
Leicestershire, England
@virginmedia @virginmedia we have another date for installation for tomorrow I went via the app and had your customer service team calling as the offer wouldn’t go through. Fingers crossed we getting tomorrow or it will be another day off wasted.
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Darren
(@DarrenS78) reported
from
Ratby, England
@virginmedia What’s up with the internet?! I can’t seem connect and TV has gone down too.
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Myles Cheshire
(@mylescheshire) reported
from
Bedworth, England
Bad enough that I have to wait so long to get through, you don’t have to force Sam Smith on me do you though @virginmedia
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@DaveRumbold @virginmedia Thank you Dave, how did you manage to get through to them? Feels impossible! I am at work and keep on taking breaks to see if they get back to me, but the days tree n is absolutely broken. Should be able to terminate from the online portal!
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IG: marvy_xo
(@marvy_xo) reported
from
Leicestershire, England
@virginmedia my wifi is not working in my area still!!! what is all this!!
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@virginmedia hi, desperately trying to get through to someone to give my 30 day notice of end of broadband and not continue at the end of my 1 year contract. Been for hours trying to get through to the phone, unable to do via portal or otherwise. Please help
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@virginmedia @Nicebikeman1 Hi @virginmedia how can we speak to them if they are not answering! Feels like you do it on purpose so you can charge people for claiming they have the notice after 30 days, when you just not allowed them to cancel if no one answer and there is no other way!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline Glendenning-Platt
(@caroline_cgp) reported
@virginmedia was just called by customer service to resolve a complaint, told I would be transferred to a person and asked if the complaint could be closed, then put on hold for the technical team. 10 min already. worst customer service ever. Cant wait to switch.
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danzey!
(@danzeyss) reported
@JLKwrld @virginmedia I’m sure virgin are fuming that they lost outcast jlk as a customer and listening to your compliant.
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MissMac
(@Mandtakespics) reported
@virginmedia I can't get through to anyone via phone, live chat nor can I request cancellation of my contract when it ends. How am I supposed to cancel?
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World Le Wise
(@World_Le_Wise) reported
@virginmedia Will you answer the bloody phone! I want to cancel my a/c but you ignore my letters and won't answer the phone!!!!! DO NOT GO WITH VIRGIN MEDIA!!!!!!
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Tim
(@timbola81) reported
Hey @virginmedia my TiVo box has been dead since Sunday. Stuck in a loop between online and a phone service that pushes me back online. Please can you send me a new box so I can get the service I pay for?
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Mia Wallace 🕺🏾
(@mnxl_) reported
@virginmedia hey are there issues in the Romford area? No internet and no landline
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Mark Terry
(@Eltel5150) reported
@virginmedia At least 4 times. We can’t get any consistency of contact from virgin. Unless it’s sorted today we will terminate the Agt with virgin and never be back. My wife used to sit on the board of VM (before Liberty) and then virgin grp. Downhill since then!
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Jonathan - GSA
(@GSABizDev) reported
@virginmedia Seriously. Community forums? What I need is a router and fast and the best you can offer is Friday and no specific time. This is really shoddy customer service.
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London Hotspur
(@LondonHotspur) reported
@virginmedia Any chance of a reply? Bad enough you mess with peoples Internet, but to ignore customers questions is just poor service.
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r i a n n e ☆
(@RianneBradbury) reported
@virginmedia And to confirm, using the text message facility, I would be able to cancel my TV package?