Virgin Media Outage Report in Broughton Astley, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Broughton Astley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broughton Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Broughton Astley, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Leicester, Rugby, Nuneaton and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
TV | |
| Coventry |
Internet | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Broughton Astley, England
Latest outage, problems and issue reports in Broughton Astley and nearby locations:
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Chris Holton
(@ChrisHolton99) reported
from
Leicestershire, England
@Virginmedia How does a customer get any service? We have been calling and writing since 30th October but are just on HOLD!
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Martin Warren
(@ccfcfan) reported
from
Coventry, England
@RobGyde @BenjaminLipman Not working on virgin media
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Yv
(@yogi7592) reported
from
Leicestershire, England
@virginmedia it’s sad that you are still using covid as an excuse not to provide any technical help. Done everything your website tells me to but still have a issue with my broadband. How do I speak to someone about it. Not very happy.
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Priti Joshi
(@toneconsultancy) reported
from
Oadby and Wigston, England
@virginmedia we have been getting intermittent WiFi and issues with security for the last 4 weeks . What is the problem ? Le24fy
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Sophy Ellis
(@SEllisXD) reported
from
Coventry, England
@virginmedia Look at that on hold then cut off storey of this issue.... again and again and again and again I’ll just do the same again tomorrow
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Kapil Chawla
(@kchawla81) reported
from
Coventry, England
@fraughtuk @virginmedia I’ve had the same horrible experience, it’s beyond shocking, and something that needs to be complained with the ofcoum ombudsman... @Ofcom
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Martin Warren
(@ccfcfan) reported
from
Coventry, England
Come on @virginmedia sort out your sky sports red button service not working
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Martin Warren
(@ccfcfan) reported
from
Coventry, England
What’s happened to the Sky Sports Red Button service @virginmedia ? Not working
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Diane Davies
(@DiDav246) reported
from
Coventry, England
@virginmedia it is unlikely to be a record bearing in mind previous experience but we have now been on phone to you for 1 hour 45mins and still problem not resolved
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Chloë Pritchard
(@sewychloe) reported
from
Leicestershire, England
@virginmedia my mum’s landline has a fault - no dialling tone. She’s been on hold but can’t get through to a human to report it. We have both tried to report it via her online account but cannot access it. And yes she has wiggled her sockets! Help!
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Martin Warren
(@ccfcfan) reported
from
Coventry, England
@debnelson1964 @virginmedia Not working for me
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Samantha 🤶🏻
(@essjayarr) reported
from
Coventry, England
It’s not just a Virgin Media issue I don’t think... we’re on Sky and it’s not working? #PUSB
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Emma Jane Wylde
(@EmmaJaneWylde) reported
from
Coventry, England
@Virgin @virginmedia my virgin television and WiFi has gone down throughout my whole are, people reportinf on local community group. When will it be back on? Cheylesmore, Coventry. Need to work from home.
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Jim Hulbert
(@Jim_Hulbert) reported
from
Leicestershire, England
@virginmedia experiencing some WiFi issues in Leicester. No Internet despite able to connect to the network. Are there any known issues? Thanks.
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Mick Sharry Esq.
(@Mylesahead) reported
from
Coventry, England
@virginmedia WiFi gone are you having problems ?
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Diane Davies
(@DiDav246) reported
from
Coventry, England
Now been on the phone to Virgin Media for 1 hour 45 mins and problem still not resolved
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Billy Patel
(@b17yvw) reported
from
Birstall, England
@virginmedia I am a very disappointed customer I was on hold for 15 mins finally spoke to a advisor on the retention team who placed me on hold and then the call dropped on hold again now and it’s been 30mins and no answer 😔
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John Grant
(@skyblue_boy) reported
from
Coventry, England
@djmattye @EE @virginmedia Many call centres are the same. If it’s not what they want to tell/sell you it is a problem to them.
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Kapil Chawla
(@kchawla81) reported
from
Coventry, England
@PapaNichs @virginmedia I wouldn’t recommend you go with virgin in any case, I recently signed up and have been repenting since... try Vodafone broadband hear that they’re proving great service/speed...
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Sophy Ellis
(@SEllisXD) reported
from
Coventry, England
@virginmedia call dropped AGAIN 3rd time today from technical support, can’t use your online service as it’s saying I am no longer a customer but thanks for taking my bill payment today. That’s another 4 hours I won’t get back why is it so impossible to actually get some help?!?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Side Hustle King
(@welshmoneyblog) reported
@virginmedia I will be reviewing your scam my company and putting it all over my blog coz the public needs to know all about Virgin media and they crappy services and rude call centre staff and technician call out scams
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Side Hustle King
(@welshmoneyblog) reported
@virginmedia Yes and you are trying to charge me an additional £25 to help sort things out. Not going to happen. So whenever there is a fault on the line or with broadband that isn’t the customers fault, you have the nerve to try charge us £25 per visit. What a muppet company! Cancel time
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Tundra Cats
(@Tundra_Cats) reported
@virginmedia Hi, yep all restarted - box as well as the phone. Still the same message. The power cut hit the whole neighbourhood, not just the house, so maybe it's a wider issue?
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Dan
(@Dan44288897) reported
@virginmedia You could close your cabinets after you open them? Or get one of the 20k people in your company to dm me?! Or get your website working, when I tell you where the problem is? Or sell the business to someone that can run it!
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Trish O’Neill
(@Trishy_ONeill) reported
@virginmedia I’ve been on to the team and logged the query. As per my original tweet the issue was logged and no response. The hold time for customer service is ridiculous and then no follow up. Will be moving my business if not resolved this week. Going on 3 weeks now
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Gill Atkinson
(@gillatkinson36) reported
Did virgin media have Internet problems yesterday & all evening ? Plymouth area...
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Heather Kerr (she/her)
(@fluvialheather) reported
@virginmedia Being told it is not valid? Despite claiming the quote within 7 days? So you think this is acceptable service, would you be okay with this? I think not. (2/2)
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Darren Cowan
(@DarrenCowan14) reported
@virginmedia hi. Im being ignored, the latest is a failed manager call back and I now cant get through on the phone. Is anyone actually going to deal with my complaint???
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Greg Owen
(@Bull26Go) reported
@virginmedia The cable is ready outside my house ready to install spoke to customer services and had no help saying we have plans for it to be done when I've had phone calls saying we will be with you on the 2nd December to install Its now the 5th and had nothing done i will be canceling
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SR
(@SR_ARUN_) reported
@virginmedia Also turned WiFi off for a day Still red light is there Facing connectivity issues also. It's the hub 3 complaint For over 2 years using it. Replace with a new hub immediately. Else it may burst at last. Before 5 days reported to u on call Still u haven't done anything.