Virgin Media Outage Report in Barnoldswick, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barnoldswick, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnoldswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Barnoldswick, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Nelson, Clitheroe, Burnley, Skipton, Keighley and Accrington.
| City | Problem Type | Report Time |
|---|---|---|
 Nelson |
Internet | |
| Clitheroe |
Wi-fi | |
| Burnley |
Internet | |
| Clitheroe |
Internet | |
| Burnley |
Total Blackout | |
| Burnley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnoldswick, England
Latest outage, problems and issue reports in Barnoldswick and nearby locations:
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'Motivated And Confident' Mags
(@dejkirkby) reported
from
Burnley, England
@WilfSauce @WrestlingJebus @Archiebald_C I have Virgin Media, so haven't had to use TVPlayer personally, but I know of people who have and it's worked perfectly fine. I believe there is a rolling contract for the service of £6.99 after the event so make sure you cancel afterwards.
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Tariq Mahmood
(@mrtariqmahmood) reported
from
Burnley, England
@virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.
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Shadie
(@shadiebrfc_) reported
from
Accrington, England
Virgin media are so shit!!
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dianeG
(@deghunter) reported
from
Brierfield, England
@virginmedia trying to work from home with regular weekly loss of broadband isn’t a service, it’s a disgrace. Will be leaving
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'Motivated And Confident' Mags
(@dejkirkby) reported
from
Burnley, England
@virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!
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Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia We are a customer but this particular cabling just services the houses below.
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Marsoma
(@Marsoma) reported
from
Burnley, England
@virginmedia Had no internet and TV service for over 24hrs now, can’t get through on the phone and it says the broadband issues are sorted on the service check online...it isn’t.
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Nobby
(@nobby1979) reported
from
Keighley, England
@virginmedia There seems to be a problem in the bd10 area that's effect the TV and internet when your engineerds are fixing the problem or so the automated voice saying but this has been going on since Friday
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
@virginmedia Yes, it’s rubbish. The service you provide is really poor. All you ever get told to do is switch of and reboot. Never works.
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
Just bought Rocketman from @virginmedia don’t waste your money. It won’t play or even open £13.99 wasted... #crap #rubbish #terrible
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Jade
(@jademelia99) reported
from
Cowling, England
Trying to cancel my @virginmedia contract yet no one will answer the phone or the online chat service. Such bad customer service
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Saeed Uchiha
(@saeedahmed0) reported
from
Burnley, England
@virginmedia your internet is awful! I’m not paying for a black box that flashes lights. Fix up
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
@SkyHelpTeam @SkyUK @virginmedia are quick enough to take your money but not so quick to help out when things go wrong...
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.
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D J Bowers
(@djbowers14) reported
from
Great Harwood, England
Moved from @skytv to @virginmedia after 8 years and being a VIP customer with Sky. Poor service and a huge increase in price. Lost a longstanding customer. Now to try Virgin Media and see how this goes.
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liquidBorn
(@liquidborn) reported
from
Burnley, England
@virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.
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Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...
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Salma Khan
(@Salma_abdx) reported
from
Great Harwood, England
@virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.
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Scott Nelson
(@ScottShaqNelson) reported
from
Keighley, England
@virginmedia problems with my router and your tech help told me the cables must have come loose. I didn’t touch or move the router or the cables and your help got it back on by telling me that me tightening it resolved it. I never touched it. can’t you admit the router is faulty
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gurvinder Sethi
(@gsethi2003) reported
@virginmedia @dishoneste Or get someone other than a minimum waged teenager sitting at home or in India telling me I'm wrong and imagining there's a fault as it's not showing up on their screen. Complaints are worse and they offered me compensation, didn't pay then closed down the complaint.
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Gurvinder Sethi
(@gsethi2003) reported
@CharlieIDIC @virginmedia Just try getting your network going first.I have yet another outage Sunday 7th Nov 21 after having 2 earlier in the week.Had a 3 day one earlier in the year and many days I lose connection for a few hours.I have a 1gb XL package paying £115pm and worse than my son's 35pm with BT
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Craig Fellows
(@CBMFellows) reported
@virginmedia currently a virgin mobile customer under contract, but looking to change to o2 - will there be any termination charges?
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Gurvinder Sethi
(@gsethi2003) reported
@meryls_ @virginmedia Just try getting your network going first.I have yet another outage Sunday 7th Nov 21 after having 2 earlier in the week.Had a 3 day one earlier in the year and many days I lose connection for a few hours.I have a 1gb XL package paying £115pm and worse than my son's 35pm with BT
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Dan
(@dpc19892) reported
@virginmedia 5 engineers 3 weeks nearly 4 weeks still having issues WiFi randomly disconnects have to reset router to get it back happening 5 to 7 times a day now what exactly are we meant to do managers don’t ever ring us back
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Jon Bulmer
(@jonbulmer1988) reported
@virginmedia As much as I enjoy the box, I do enjoy kerrang. Is there a fix yet? It’s been a month.
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Gail Maxwell
(@TawnyOwlGM) reported
@virginmedia shocking handling of a complaint- you don’t ring back and then email to say the complaint is resolved. No it isn’t! Customer service is atrocious!
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QuarterPastThree
(@QuarterPast_3) reported
@virginmedia Oh look! The same. My internet has dropped at least 3 times EVERY day for 10 days!!! Fix your network!!!
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goldi
(@avapari) reported
@virginmedia I called them walked into them store ! Never got a good offer
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Chris Birdsmith
(@c_birdsmith1) reported
@missradders Yeah the one called Virgin Media is something separate - part of a service where other VM users can share connections without having access to your personal WiFi (hence the need for a username and password). You may just need to rescan / move the chromebook closer to connect.