Virgin Media Outage Report in Glengormley, Northern Ireland

Problems in the last 24 hours in Glengormley, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glengormley, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Glengormley, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast, and Bangor.

City	Problem Type	Report Time
Belfast	Total Blackout	16 days ago
Belfast	E-mail	22 days ago
Belfast	Internet	1 month ago
Belfast	Internet	1 month ago
Belfast	TV	2 months ago
Bangor	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Glengormley, Northern Ireland

Latest outage, problems and issue reports in Glengormley and nearby locations:

• 
  donnaspongebob (@donnaspongebob) reported 3 minutes ago from Newtownabbey, Northern Ireland

  @virginmedia Today, so far it has been ok. Thankfully. Thursday, Friday and Saturday were awful.

• 
  Ash Patterson 🌈 (@eastbelfastgirl) reported 10 minutes ago from Belfast, Northern Ireland

  @virginmedia I've been on hold for nearly an hour, my WiFi is down, I've ran all the tests but no joy... Is there any link you can send me to speed up the process? #virginmedia

• 
  donnaspongebob (@donnaspongebob) reported 11 minutes ago from Newtownabbey, Northern Ireland

  Absolutely sick of the service by @virginmedia these last few days... internet constantly dropppng out!! #virginmediadown

• 
  Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported 11 minutes ago from Newtownards, Northern Ireland

  @virginmedia @Fan_LondonSW Could she ring and cancel mine then as I can’t even get a hold of yous to do it myself

• 
  Seán O’Neill (@thatsabelter) reported 11 minutes ago from Belfast, Northern Ireland

  @virginmedia is there a day that goes by where the service isn’t crap? Trying to stream the boxing here and I’m gonna box the router lads.

• 
  Connor (@ConnorMonaghan_) reported 25 minutes ago from Belfast, Northern Ireland

  @virginmedia Couldn't finish the conversation. No have received a email saying "disconnection virgin, and states will be disconnected on agreed date" when no date was agreed. Really terrible customer service

• 
  Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported 30 minutes ago from Newtownards, Northern Ireland

  @virginmedia Yes it just wasn’t laid in front of our apartments they went around instead so they can’t be connected to the virgin line and they want me to pay for moving to a non virgin area when it clearly is if the entire street has the line down bar this small section

• 
  itconor (@itconor) reported 35 minutes ago from Comber, Northern Ireland

  @seatzie @internetsense @virginmedia Even still the Max power is determined by Radited power from the antenna. But yes antenna position and placement will help . Putting a small one inside the box isn’t great, To be fair their routers are pants. They can’t even handle the throughput of 350meg in router mode

• 
  WorkingFromHome (@GarethMcGuigan) reported 39 minutes ago from Belfast, Northern Ireland

  Hey @virginmedia I've been trying to get through to you to leave because of the cost of a truly awful TV service. Your phone line directed me to the web and the web has directed me to the phone line. Can you please help?

• 
  Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported 39 minutes ago from Newtownards, Northern Ireland

  @virginmedia They already have and said they can’t offer the service but they still want me to pay saying I moved into a non virgin area but it is a virgin area and the clause says if you can’t provide the service in an area I don’t pay the cancellation fee which I think this is covered by

• 
  Trevor Killeen (@TrevorAKilleen) reported 45 minutes ago from Belfast, Northern Ireland

  @virginmedia So tired hearing excuse after EXCUSE after EXCUSE from @virginmedia - your “customer service” has been appalling over the last 5 months and this is NOT the first time you have failed! You have blamed EVERYTHING except your poor service !!!

• 
  Dazza B (@Darrenbarrett01) reported 51 minutes ago from Belfast, Northern Ireland

  @virginmedia 1 hour 14 minutes trying to get through to someone and still no answer not great customer service I guess..

• 
  David Pelissier (@d_pelissier) reported 53 minutes ago from Belfast, Northern Ireland

  @virginmedia Jeff from the upgrade team was to transfer my wife's chat to the Customer care team but 15 minutes on, nothing?

• 
  WorkingFromHome (@GarethMcGuigan) reported 55 minutes ago from Belfast, Northern Ireland

  Honestly @virginmedia the service I am paying for is getting worse. Please get in touch to help a customer out

• 
  Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported 55 minutes ago from Newtownards, Northern Ireland

  @uc_stan @virginmedia Can’t get a hold of them to cancel the fee tho they said it’s a non virgin area but they have it at every house on the street then it just ends at our apartments and starts again next house up like they went around the apartments purposely so it’s in the t&cs that’s their fault

• 
  Ryan Murray (@rmurrayld) reported 55 minutes ago from Dunmurry, Northern Ireland

  @virginmedia WiFi down again, heap of sh*ttttttt

• 
  Patrick O Toole (@pmakgreb10) reported 56 minutes ago from Castlereagh, Northern Ireland

  @virginmedia hi my tv is down and can't get through on the phone line. Can you please advise how I can get some help?

• 
  Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported 58 minutes ago from Newtownards, Northern Ireland

  @virginmedia hi I’m about to move to a new apartment but it appears the apartments aren’t connected to virgin and can’t have it installed what can I do if I’m not able to bring virgin with me can I cancel?

• 
  Trevor Killeen (@TrevorAKilleen) reported 60 minutes ago from Belfast, Northern Ireland

  @virginmedia yet another example of horrendous service from @virginmedia - “too busy” to deal with my call so disconnected me..... online service that I was directed to .... cannot make the changes I need .... not providing service but guess what .... still charging me !!!

• 
  Pete Barfoot (@BarfootPet) reported 60 minutes ago from Dundonald, Northern Ireland

  @virginmedia 1/2 I've tried contacting you via letter sent 17/06/2020 to give 30 days notice of cancellation of contract, online complaints service 14/07/2020 to complain after no response to letter of 17/06/2020, still no response and today via chat to further complain

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jamie (@ImCynade) reported 4 minutes ago

  @virginmedia Even your website won’t load so it must be pretty bad. This is the third day now, I pay an arm and a leg for this can I at least have an update of if you know what it is and when it’ll be fixed?

• 
  Paul Devine (@Paul_Devine13) reported 7 minutes ago

  Hello @virginmedia for the 3rd time in a row, your resolution team has failed to call me back. I’d urge anyone thinking about going with Virgin to reconsider. Worst customer service ever by a country mile you cannot get to any layer of management to escalate your complaint.

• 
  Andy Osira 💙 (@AndyOsira) reported 9 minutes ago

  @virginmedia Even your service status checker appears to be down, are you having trouble in the west London area? TW9

• 
  Louise Sullivan (@Louise1Sullivan) reported 10 minutes ago

  @virginmedia Both I have 2x virgin media tv boxes one is hardwired and still can't watch catch up or on demand without constant buffering and that's on a good day. I'm not prepared to keep paying over £100 a month until my contract ends in may for this woeful service.

• 
  Nie mój cyrk, nie moje małpy (@fxx63) reported 11 minutes ago

  @virginmedia I have rebooted the Hub 3 twice. The service has been getting worse as the day has progressed. Now down to 0.9Mbps download, 1.6Mbps upload

• 
  Nie mój cyrk, nie moje małpy (@fxx63) reported 14 minutes ago

  @virginmedia It’s telling me that there are no broadband service issues but this is clearly wrong

• 
  Nie mój cyrk, nie moje małpy (@fxx63) reported 17 minutes ago

  @virginmedia Also I’m supposed to have been upgraded to the 500Mbps service - doesn’t that make me a “priority customer”? Beginning to wonder what I’m paying for

• 
  Charlene (@BurgessCharlene) reported 21 minutes ago

  @virginmedia Sorry is not good enough any more and I understand what estimated times are. I’ve already got a complaint going and this is adding to it. I don’t think virgin quite understands how frustrating this is when it’s happening too often, infect since the merge with O2

• 
  Hanif (@Hanif_A3) reported 24 minutes ago

  @virginmedia How about a bad joke and an entire pie, and you waive the fee...

• 
  Thembi Mhlanga (@hockey_demon) reported 24 minutes ago

  Just tried to join @virginmedia and wanted to talk through options with a human-being...I challenge anyone to find their number easily on their 'Contact Us' page, not possible. As such, I think I'll stick with @skytv - it's clear @virginmedia's customer service is non-existent