Vodafone Outage in Winnersh, Wokingham, England

@VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.

I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.

@VodafoneUK Can you sort the signal out got better one in lanzarote

@VodafoneUK I’ve spent hours on the phone trying to get my replacement router! On several@ocasion that I’m just fed up now! What’s the point of upgding my router if it doesn’t work! I call to raise a complaint the lady doesn’t listn and transf the call to the IvR! #cisas @Ofcom

@VodafoneUK Hey @VodafoneUK my work phone and work iPad is on Vodafone and there’s no signal where I live I’m afraid :-(

Complete wasted trip to @VodafoneUK shop in #Basingstoke. Wanted to renew contract but all systems are down. Going to rethink.

Told by @VodafoneUK shop in #Basingstoke that they would send my daughter’s #Vodafone branded phone for repair free of charge. It has a broken charging port. Took it in and because the screen is cracked now told there would be a charge.

@VodafoneUK 90mins on hold. You utter shysters. Awful service.

@VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.

Intermittent network service from @virginmedia again, seems I need to use my reliable personal hotspot from @VodafoneUK - at least I have a fallback plan.

I am a new customer to @VodafoneUK and I have had nothing but issues so far and only been with them 1 week! #shootmenow

@VodafoneUK been a loyal customer of yours for 15 years however mobile coverage is nowhere near as good as it used to be and your automated telephone service is the worst in the world!!!

Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀

@VodafoneUK Full data signal at RG26 5BX but no data. Status checker says no issues.

@VodafoneUK how can I get my CUPID code please. Unfortunately your customer service doesn't appear to know anything about them...

36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail

More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail

@VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!

@sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬

@_One8Seven1_ @VodafoneUK are shite mate, they rip you off over and over again despite being loyal. I binned them off for Three a few years ago, never had an issue with them

Vodafone UK mobile support very poor and spoke to them for 30 minutes and one of the member handed over the call to next person ... and started all over again 🤮 @VodafoneUK

@VodafoneUK your overseas telephone customer ‘service’ is a nightmare to use.

@Tom0244112 @VodafoneGroup @VodafoneUK Customer support worthless- was with them 4 weeks promised 24mbs, lucky if we got over 11mbs - now with Sky get around 30mbs

@VodafoneUK 01709 357345 phoning multiple times a day, I have already told the call centre I am not interested. How do I raise a complaint about these harassing calls, I am already a customer with data and phone sims and broadband.

Please fix this @VodafoneUK

@uberkim @PeteG1973 @VodafoneUK I take particular issue with ‘big’.

@VodafoneUK Dear Vodafone, I called up with a complaint 4th Feb, your colleague told me he would need to investigate but would get back to me in 24 hours. I'm still waiting.......!! #crapservice #loyaltydoesyounofavours

@VodafoneUK @dazzer2103 Ditch them mate pathetic service

Seems @VodafoneUK have time for happy customers but not to resolve their **** ups

@SGall78 @VodafoneUK Just cancel, their service is shit

Once again @VodafoneUK are pathetic, best answer my DM or I'll be cutting off my direct debit until someone solves the issue

Dear @VodafoneUK please stop ignoring me while you answer other easier problems. You messed up my order and your customer service team didn't phone me back when they said they would.

@VodafoneUK @blagmasterg Don't do it, service terrible. They keep ignoring me instead of replying to help me after messing up my order

Absolutely pathetic from @VodafoneUK They **** up my order and apparently I have to be passed from pillar to post to fox their mistake. Worse they tell me I will be phoned in a 30 minute window and don't, so ****** off

@VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service

@VodafoneUK broadband internet is not working since early morning, what is happening....

Same issue - all morning! In the Home Counties. @VodafoneUK miss sold at store, lied about contract, no chance of a customer refund - still the music on hold is pleasant 😐

@VodafoneUK Your recent treatment of UK staff has so appalled me that after 20 years as a customer I'm switching networks #BadVodafone.

@VodafoneUK My New Years resolution is to save enough to pay off my car finance #VeryMeRewards

@VodafoneUK Came to shop for advice, didn’t appreciate “it would be easier for me to go online I responded, “it would be easier for you!” No other help required thanks.

@VodafoneUK very unhelpful staff in store, don’t bother with shops if you train your staff to send customers down self service online.

@VodafoneUK so you fail to setup my mums service for 2 months. Never get back to her and make continuous empty promises. She cancels her direct debit & you become experts in emailing her to tel her all the reasons she should use direct debit. You need to DM me and resolve ASAP

I am done with @VodafoneUK @VodafoneGroup @VodafoneIN . Been paying for broadband for so long now and it hasn’t worked. Been paying for a broken service for ages and promised time and time again it’s fixed and I’ll get calls back and it never is...

So my mum bought and Apple Watch and moved to @VodafoneUK for her service but it’s been 2 months and they still haven’t got it set up and working. That’s some of the worst customer service I’ve EVER seen!

@VodafoneUK Hi, full data signal at Basingstoke Railway Station but no internet.

@VodafoneUK shocking signal service today in Basingstoke!! So much for the best service supplier!!

After 41 minutes on hold for @VodafoneUK broadband team to pick up - I was cut off. Take 2 I got through to Michael from PAYT who tried to put me through - he has had the same problem. 23 minutes and still waiting the 2nd time around. If I hear we are really busy again...

@macinfoirl @ThreeCare @VodafoneIreland Vodafone launched it here in the Uk 4-6 weeks ago and it has been terrible! It doesn’t work yet and they aren’t prepared for it. I would swerve anything @VodafoneUK related at all costs!

Been with your network for 3 days, and still not able to do half of what I want to do. As well as racking up a phone bill calling customer services from my other phone not impressed @VodafoneUK

@VodafoneUK I can login to my account the website and the info through the app is not available alot of times during the night recently.

@VodafoneUK I keep receiving messages from your customer service to say they've called but I don't have any missed calls on my phone.

@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.

@VodafoneUK YESTERDAY...... Sumit : Please do not worry , we do respect your hard earned money and we will not going to let you down this time and make sure that you have your refund with you by the end of this day . @VodafoneUK trying to make out they value customers

@VodafoneUK #VeryMeRewards I'd treat @Bloggjayne

@VodafoneUK @VodafoneUK Yesterday....... Sumit : Please do not worry , we do respect your hard earned money and we will not going to let you down this time and make sure that you have your refund with you by the end of this day .

@PASTA_Mick @VodafoneUK It will take a bit more than that to cheer such a miserable bugger up @PASTA_Mick but I appreciate your concern. Your customer service is certainly better than @VodafoneUK ‘s

Worst day ever for trying to speak to @VodafoneUK customer service! Thanks for ruining my day, Vodafone!! Been 9 years faithfully subscribing to you with 4 (yes, four!!) mobile number - and I guess it's time to say goodbye now. Very disappointing.

@VodafoneUK spent 2 hrs trying to upgrade my fone last nite. Spoke to 5 diff people telling me price i was quoting was not avail or that it is online only. Why state i can ring 4 more info if u cant help. Upgraded online at the price i gave without human intervention. Rubbish co

@VodafoneUK I would treat my 2 kids and then go for a meal afterwards. #VeryMeRewards

@VodafoneUK I would treat my 2 kids and then go for a meal afterwards.