Vodafone Outage in Willington, Derbyshire, England

@VodafoneUK There isn't any maintenance on going, your network is just rubbish. You've only got 20Mhz of spectrum deployed for 4G. Stop being stingy and deploy more.

@VodafoneUK Yeah I'm not arsed about the logic about trade in and how the trade in price is applied. I really just wanted to know what my current handset is worth and how much it might offset a new handset.. but I guess George was too busy to help.

No need for a new phone so I’ve been sensible for once and gone SIM only. Down from 67 quid a month to 25 for 60gb data, unlimited minutes, texts,roaming + intl minutes included plus @Spotify premium for the length of the contract - that will do, thanks @VodafoneUK

@VodafoneUK hi. Just wondering if handest order are delayed, or if problem with my order please

Is it just me or is everyone experiencing problems with @VodafoneUK broadband. WiFi is fine and dwonload speed is fine but nothing is loading when connected 😭

@VodafoneUK hey, was very pleased with the move from sky fibre to you at the start but the last 2 weeks has seen consistent drop outs in internet connectivity, router rebooted no other changes prior to the issue starting.

@VodafoneUK superfast 2! Just missed 2 goals due to the crapness of your service

Been trying up grade all day with @VodafoneUK live chat on and off since 9am. I not been offered 1 deal, fed aload of shit and chat ended after queuing for over a hour over and over again! I ONLY WANT TO ******* UPGRADE!!! Piss piss poor. **** it. Beer time.

@VodafoneUK Hi my broadband should have been activated yesterday but is still not working

@VodafoneUK are THE worst company to have a phone contract with! AVOID THEM AT ALL COSTS!!! you are vile!!!!

@VodafoneUK are THE worst phone company to have a contract with!!! PLEASE AVOID THEM AT ALL COSTS!!!!!!!

Mid sold 2 contracts. Spent over 3 hours on phone, promised call back did not happen, need resolution ASAP . #Vodafone @VodafoneUK @VodafoneGroup

@VodafoneUK sold me 2 contracts, charging extra for 1, and lied about unlimited data on other. Been on phone for 3 hours, absolutely ridiculous customer service. Need this action ASAP @VodafoneGroup

@VodafoneUK connection is so bad I can’t even access the app by Wifi, however it’s still showing connection is 48.9 mb/s when check on my mobile internet. What a joke, bad move, should of stuck with sky

@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

@VodafoneUK Hi, please can you help with a landline issue I have. I can't get through to anyone using your website live chat and the twitter DM I sent yesterday hasn't been replied to.

@Nicktendo_ @VodafoneUK I know Vodafone in Lichfield for years have had signal problems so might be related , though yeah ofcom should look into it as throttling ain’t allowed and no need either .. they use it sometimes to get you to upgrade to high value packages as well

@VodafoneUK please help just updated my phone and now won't work.

@VodafoneUK thank you so much for absolutely no help at all. So you are basically telling me go into store (in my own time & cost) to see IF they can help me. You should know if they can help. Utter rubbish and buck passing. #badservice #vodafone #CustomerExperience

@VodafoneUK want to cancel my upgrade I ordered yesterday over phone but been told I need to wait until it arrived in store and tell them I don’t want it. Seems daft you can’t cancel it over the phone.

@VodafoneUK No point you don’t help anyway been trying for 9 days and still no help given, I requested a call back from complaints 4 days ago and still waiting.. diabolical company, I’m just cancelling direct debit and contract

@VodafoneUK Mr Ahmed from Alexandria Egypt gave me an exceptional customer service. Please reward him

@VodafoneUK You need to give me a UK call centre number for somebody with seniority right now or I will publish the content of my support calls.

@VodafoneUK check this awful network out on trustpilot and see the very bad reviews!

@VodafoneUK The experience I have had with your support contains elements that are literally illegal. You will be contacted by the ombudsman. I have it all on record.

@BlacksTTer @VodafoneUK It's been explained to me. Spoke to Nathan online support who was very helpful. My contract is up soon. The price goes up after it ends so I'll upgrade or goto pay as you go. If it didn't I'd been pissed as I was told it wouldn't go up for the duration of the contract

@VodafoneUK AVOID THIS NETWORK!!

@VodafoneUK AVOID THIS NETWORK!! Scammers!!

@VodafoneUK I placed an order for a pay monthly SIM and its been almost 3 weeks now, I have not been able to receive my SIM and not get any update. I have spoken to 3 of your customer service agents and none of them have been helpful. This has become quite frustrating for me 😞

@VodafoneUK Too late Jay, already switched to another provider... They have exceptional customer service in terms of actually noting my disability and have better support for it. You have breached contract as per consumer rights act 2015 so no termination fees will be paid. Bye