Vodafone Outage in Willington, Derbyshire, England

@VodafoneUK connection is so bad I can’t even access the app by Wifi, however it’s still showing connection is 48.9 mb/s when check on my mobile internet. What a joke, bad move, should of stuck with sky

@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

@VodafoneUK Hi, please can you help with a landline issue I have. I can't get through to anyone using your website live chat and the twitter DM I sent yesterday hasn't been replied to.

@Nicktendo_ @VodafoneUK I know Vodafone in Lichfield for years have had signal problems so might be related , though yeah ofcom should look into it as throttling ain’t allowed and no need either .. they use it sometimes to get you to upgrade to high value packages as well

@VodafoneUK please help just updated my phone and now won't work.

@VodafoneUK thank you so much for absolutely no help at all. So you are basically telling me go into store (in my own time & cost) to see IF they can help me. You should know if they can help. Utter rubbish and buck passing. #badservice #vodafone #CustomerExperience

@VodafoneUK want to cancel my upgrade I ordered yesterday over phone but been told I need to wait until it arrived in store and tell them I don’t want it. Seems daft you can’t cancel it over the phone.

@VodafoneUK @AmazonUK #tuesdaytreats I'd treat my sister!

@VodafoneUK Here we go again. DM us... we’ll help... I’ve done this a couple of times already and nothing! There are valid reasons why I don’t love you and want to leave now!!!

@VodafoneUK And there’s the catch. Join or upgrade. So all us existing frustrated customers that have been consistently let down have to wait and see out our contract as normal.

Hey @VodafoneUK I keep seeing your recent advert and I don’t love you. Never had. I want to leave in 30 days without penalty due to all your failings! Bet there’s a catch!

@VodafoneUK why can’t we Roma in egypt for free,You already sell you phones and network there, why should we pay £6 a day to use our plan ??????? #ripoff

Get ready for a series of angry tweets about how bad Nantes airport is. 1. The WiFi is so terrible I’m having to use @Mboyd1990’s phone as a hotspot. (This will follow some angry tweets about @VodafoneUK later)

@AimsOnAir @VodafoneUK Don’t understand this - been with Vodafone for years (both personal and business inc overseas) and never had an issue

So much for easier mobile provider switch. @VodafoneUK gave incorrect advice, Mr A still waiting for PAC code, instore staff said he has been lied to by customer services. Pathetic service.

@VodafoneUK are you mucking around with the #4G signal so people have to upgrade to #5G It always worked at work, now sadly it doesn't.

@VodafoneUK I love how quick your customer service is when it’s on a public domain 😍. Just a conversation with a human rather than a machine would be nice

@VodafoneUK your automated voice system sucks.

@SamElliott82 @VodafoneUK It’s awful! I’ve never had so many issues with a company so soon. I’m really tempted to just cancel. Should’ve stayed with @EE 😔

Terrible customer service from @VodafoneUK. Apparently I’ve been put on a business account without my knowledge. Have to present military ID AGAIN in store despite presenting it in the Devizes store when I bought the phone (even have a signed copy but that’s not enough).

@Raideroftombs18 @VodafoneUK You’ll regret it if you do! Seriously the worst decision I’ve ever made! Don’t be swayed by the smooth sales pitch and promises of speeds you’ll never see! Oh and if you do have issues they ignore you 😡

@AimsOnAir @VodafoneUK I left them after about 15 years because their customer service went down hill. Hope you get it sorted soon. X