Vodafone

Vodafone Outage Report in West Byfleet, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in West Byfleet, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in West Byfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in West Byfleet, Surrey, England 12/08/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Byfleet, Surrey, England

The most recent Vodafone outage reports came from the following cities: Hammersmith, Egham, London, Guildford, Bracknell, Hounslow, Slough, Southall, Farnham, Brentford and Twickenham.

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City Problem Type Report Time
United KingdomHammersmith Wi-fi
United KingdomEgham Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near West Byfleet, England

Latest outage, problems and issue reports in West Byfleet and nearby locations:

  • EdRennie Ed Rennie (@EdRennie) reported from Windsor, England

    @VodafoneUK are literally the biggest jokers in the world. Customer service is an absolute shambles and nothing ever seems to get sorted with them! Can’t wait to leave when this contract is up!!

  • tiggsie Sarah Ward (@tiggsie) reported from Richmond, England

    @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

  • CarmenW16954852 Carmen Williams (@CarmenW16954852) reported from Hammersmith, England

    @VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.

  • TomGrantUK Tom Grant (@TomGrantUK) reported from Kingston upon Thames, England

    @VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!

  • jjmatthews12 Josh (@jjmatthews12) reported from Richmond, England

    @VodafoneUK Awful non-service in store today. Waited 20 mins whilst staff tried to help someone with a Spotify login. Didn’t even get a hello or be with you shortly. Was going to going to discuss an upgrade. Now thinking I’ll change networks.

  • the_loop_line Katie Rose (@the_loop_line) reported from Brentford, England

    @VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...

  • londonsardu Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England

    @VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for

  • EronZekaj Eron Zekaj (@EronZekaj) reported from Brentford, England

    @VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused

  • MichaellaB17 Michaella Brittain (@MichaellaB17) reported from Spelthorne District, England

    @VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful

  • londonsardu Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England

    @VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.

  • Gazstronomous Gareth Strong (@Gazstronomous) reported from Slough, England

    @VodafoneUK your customer service is absolutely horrendous.

  • HFrancesMurray Helen Murray (@HFrancesMurray) reported from London, England

    Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭

  • A1Ninja Chris Russell (@A1Ninja) reported from Sunningdale, England

    @VodafoneUK been a loyal customer of yours for 15 years however mobile coverage is nowhere near as good as it used to be and your automated telephone service is the worst in the world!!!

  • MikeeHorton Michael (@MikeeHorton) reported from Brentford, England

    @h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority

  • _EmsMarie 🦄 (@_EmsMarie) reported from London, England

    @VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.

  • chrisquarterz Chris Quartermain (@chrisquarterz) reported from Godalming, England

    @VodafoneUK Oooor look up Chris Quartermain phone number ending in 803 (there are not too many of us ) and sort out my new problem and compensate me for the old ones. My wife and i have wasted hours on the phone to you lot.

  • CarmenW16954852 Carmen Williams (@CarmenW16954852) reported from Hammersmith, England

    @VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful

  • Rikkilawton Rikki Lawton (@Rikkilawton) reported from Brentford, England

    @VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.

  • gb20man Grant Baartman (@gb20man) reported from Bracknell, England

    Intermittent network service from @virginmedia again, seems I need to use my reliable personal hotspot from @VodafoneUK - at least I have a fallback plan.

  • tracie0909 tracy wilks (@tracie0909) reported from Spelthorne District, England

    @VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Ali44968868 Ali (@Ali44968868) reported

    @VodafoneUK please can you reply to my messages. I’ve resorted to @Twitter because got no where telephoning and contacting you online #terrible #Vodafone

  • truds_b trudi blackwell (@truds_b) reported

    My phone didn’t receive the emergency alert, despite being turned on in the settings. Should I worry 🤔@10DowningStreet @Apple @VodafoneUK #gutted

  • Davey_punk Dave Jones (@Davey_punk) reported

    @VodafoneUK Come on guys, if you’re going to charge me £6 each day to use my phone in Morocco, at least let me have signal! #ripoff

  • coopz19691 coopz1969 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@coopz19691) reported

    @VodafoneUK no thanks i told you a year ago i was around £800 worse off a mth and would you lower my package your response pay your contract off which was about £600 and get a cheaper contract with you how did that help if i could afford to pay that then i wouldn't of be struggling

  • Gem_sparkles82 Gemma (@Gem_sparkles82) reported

    @VodafoneUK Please don’t bother - your service is horrendous.

  • tim_weber Tim Weber (@tim_weber) reported

    @VodafoneUK And when I call your 191 number, it says to try again online and tells me to hang up. Seriously?

  • 84sterbz Emma Sterba 💙 (@84sterbz) reported

    Is @VodafoneUK broadband down again?!

  • IkkleGemzUniv Ikkle Gemz Universe 🏰♿️ (@IkkleGemzUniv) reported

    @VodafoneUK I don't know if it's just my Apple Watch but One Number is awful. I have lost mobile data on my watch for at least the 4th time

  • robwatsham Rob Watsham (@robwatsham) reported

    @VodafoneUK My phone did not sound the government’s emergency alert today. Lucky me! Any ideas?

  • KimboGillies Kim Ross (@KimboGillies) reported

    @VodafoneUK no wifi now for 3 days. Your live chat is absolutely useless and so are your customer service advisors. EE are far superior will be switching to them. Called got straight through staff so helpful. EE gave me free data on my phone.