Vodafone Outage Report in Birtley, County Durham, England
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Birtley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (54%)
-
Phone (26%)
-
Wi-fi (10%)
-
Total Blackout (6%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Birtley, County Durham, England
The most recent Vodafone outage reports came from the following cities: Consett, Hebburn, Newcastle upon Tyne, Seaham, Prudhoe, Sunderland, Washington, Stanley and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Consett |
Phone | |
| Hebburn |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Seaham |
Phone | |
| Prudhoe |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Birtley, England
Latest outage, problems and issue reports in Birtley and nearby locations:
-
danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
-
claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
-
danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
-
Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
-
danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
-
Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
-
Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
-
Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
-
Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
-
Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
-
Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
-
Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
-
Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
-
L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
-
Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
-
sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
-
sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
-
Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
-
Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Jack Brereton
(@JackBrereton89) reported
@VodafoneUK shocking customer service. 3 hrs wasted. Got no further. Can someone please contact me that can fix my issue of the annual upgrade offer I have not showing on my account. No one can fix this. Get in touch.
-
ᴍᴀʀᴛɪɴ ᴡᴀʀᴅ
(@wardinouk1) reported
@VodafoneUK hello, can you help. My gran passed away last year and still has around £70 credit on her mobile phone, we have tried several calls to Vodafone who refuse to help or assist my mum with this matter! Can we get this money back, end of day it hasn’t been used.
-
𝐴𝑖𝑠ℎ
(@finessesigh) reported
Hi, @VodafoneUK, I don’t know why my mobile data has been so horrible recently - the most I get is 3G which barely works. Isn’t good for me as I rely on my data for a lot for travel and safety. Could this get sorted asap please? Thanks.
-
Nicola Sale
(@NicolaJaneSale) reported
@VodafoneUK I cannot get through to anyone by phone or your chat service. We are moving home and want to cancel our service and reconnect. I’ll give it 30 more minutes for someone at Vodafone to help before I find a new provider.
-
Rachael Santangelo
(@Beleza_Rach) reported
from
Edinburgh, Scotland
@VodafoneUK But its not really the point. I was given a code last night. I can't retrieve it and I've to wait 3 days for them to fix it. I try new links l,they don't work. Why is it always the same drama? Its almost like you promote the scheme to get the businesss but don't want to honour it
-
Sara Jones
(@sarajgoat) reported
@VodafoneUK I am abroad & keep receiving this message: “Sorry, the cost of your last request would've exceeded your spending limit, so we've automatically blocked it.” I should be able use my data for £6/day. What’s the problem?
-
ThinkFast
(@ThinkFast2021) reported
@VodafoneUK Hi how come the sim only contract offers you lot are offering are stupid prices? 1GB plan is like £8. Thats ridiculous
-
Declan B
(@Declan_B94) reported
@VodafoneUK the booklet for the instructions to set up the Vodafone pro booster are stupid you can't understand it
-
PumpActionPackedPaul
(@Paulaka79) reported
@VodafoneUK I'm a Superfast 2 Extra customer and for the last 24 hours my speeds have been ridiculously low at 2.76Mbps download and 2.96Mbps upload. Nothing seems to getting done. Are you aware of this? I'm in DE55 Alfreton area.
-
Jake Bevan
(@Mepheisto) reported
@VodafoneUK hi, internet is down, I’ve reported the case but when I click the chat now button to try and find out the result of the test nothing happens. Can you help?