Vodafone Outage Report in Birtley, County Durham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Birtley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (23%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Birtley, County Durham, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Consett, Crook, South Shields, Gateshead and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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Vodafone Issues Reports Near Birtley, England
Latest outage, problems and issue reports in Birtley and nearby locations:
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jus
(@CraftyJus) reported
@VodafoneUK #FeelTheConnection Nope I'm definitely not. Reported to you last Tues wifi network not displaying in list on PC. Can only access ceased Vodafone account. PIN unknown. Given random numbers & so far your csas have accessed my account but no line test done. Now asked to
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Baxter 🏴
(@BaxterCymru11) reported
@VodafoneUK need help the broadband is terrible not even getting higher than 5mbs download speeds.
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Martyn O'Connor
(@martynoconnor) reported
Hey @VodafoneUK I’ve seen your “full fibre broadband” advert 57 times in the last two days on @YouTube - I’m so ******* sick of it that you’ve now spent marketing money to guarantee I’ll never be a customer. Well done.
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Lesley Norquoy
(@LesleyNorquoy) reported
@VodafoneUK I want your broadband, but online checker says….no! I have Full fibre now. My neighbour either side of me can get your broadband. Forums say this is a common issue. Happily get service from other providers, but you are cheapest. You are missing a trick for custom!
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Jambo Jambo
(@JamboJa97919705) reported
@VodafoneUK what are you guys playing at? Paying for 100m, getting 3.5mb. Having to call weekly to resolve. The level of service and care is abysmal.
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Tim O'Donoghue
(@timodonoghue) reported
@VodafoneUK Network monitoring is via aFingbox which is ethernet connected to my Vodafone router, and this monitors internet bandwidth 4x daily. 👏 @fingapp
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Lorelei King❤
(@LoreleiKing) reported
Hey, @VodafoneUK - your digital services have been down for hours. When will your service be working again?
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Russ Ferriday - Consultant: Python/Django/Ops/CTO
(@russferriday) reported
@VodafoneUK Well, Vodafone, I'm trying. I've DM'd. No proper response. But I don't really need a dialog with you, we did that on Saturday. Our line is great in the morning (54Mbps), but we have terrible congestion in the evening/weekends (2.86Mbps) - hard to browse the web some days. A fix?
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Chris White
(@onechriswhite) reported
Not usually one to do this, but I’ve solved my insufficient mobile data problem by switching to Lebara - £1.49 per month for 15Gb. When @VodafoneUK refused to increase their measly 2Gb I had to do something.
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Chris Edwards
(@CE8_Edwards) reported
from
Richmond, England
@VodafoneUK My data has run out. Cannot make or receive message ls or calls. Trying to login online but can’t receive the verification text message. The BOT online isn’t helping. Can someone assist please? Out of action at work currently. Thanks