Is Vodafone having an outage in Bagshot, Surrey, England?

@VodafoneUK Hi Guys ,over the past 10 days or so I've made 3 calls to CS, enquiring about delivery of router. Last Mon I was told last Fri. Last Friday I was told this Tues. Service went live yesterday and was told I wouldnt be billed until router was connected. Was billed y'day

@VodafoneUK one week with VF and remembering the reason I left almost 6 years ago. Useless customer service. Come back EE all is forgiven!

@Tom0244112 @VodafoneGroup @VodafoneUK Customer support worthless- was with them 4 weeks promised 24mbs, lucky if we got over 11mbs - now with Sky get around 30mbs

@VodafoneUK 01709 357345 phoning multiple times a day, I have already told the call centre I am not interested. How do I raise a complaint about these harassing calls, I am already a customer with data and phone sims and broadband.

@VodafoneUK Your automated DM service is terrible..

@VodafoneUK Dear Vodafone, I called up with a complaint 4th Feb, your colleague told me he would need to investigate but would get back to me in 24 hours. I'm still waiting.......!! #crapservice #loyaltydoesyounofavours

@VodafoneUK @dazzer2103 Ditch them mate pathetic service

Seems @VodafoneUK have time for happy customers but not to resolve their **** ups

@SGall78 @VodafoneUK Just cancel, their service is shit

Once again @VodafoneUK are pathetic, best answer my DM or I'll be cutting off my direct debit until someone solves the issue

Dear @VodafoneUK please stop ignoring me while you answer other easier problems. You messed up my order and your customer service team didn't phone me back when they said they would.

@VodafoneUK @blagmasterg Don't do it, service terrible. They keep ignoring me instead of replying to help me after messing up my order

Absolutely pathetic from @VodafoneUK They **** up my order and apparently I have to be passed from pillar to post to fox their mistake. Worse they tell me I will be phoned in a 30 minute window and don't, so ****** off

@VodafoneUK Absolute dogshit service all weekend. Always getting 'No service' coming up. Internet crap,5 mins to send a text. Bloody useless

@VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service

Same issue - all morning! In the Home Counties. @VodafoneUK miss sold at store, lied about contract, no chance of a customer refund - still the music on hold is pleasant 😐

@VodafoneUK Your recent treatment of UK staff has so appalled me that after 20 years as a customer I'm switching networks #BadVodafone.

@VodafoneUK Came to shop for advice, didn’t appreciate “it would be easier for me to go online I responded, “it would be easier for you!” No other help required thanks.

@VodafoneUK very unhelpful staff in store, don’t bother with shops if you train your staff to send customers down self service online.

@VodafoneUK so you fail to setup my mums service for 2 months. Never get back to her and make continuous empty promises. She cancels her direct debit & you become experts in emailing her to tel her all the reasons she should use direct debit. You need to DM me and resolve ASAP

So my mum bought and Apple Watch and moved to @VodafoneUK for her service but it’s been 2 months and they still haven’t got it set up and working. That’s some of the worst customer service I’ve EVER seen!

After 41 minutes on hold for @VodafoneUK broadband team to pick up - I was cut off. Take 2 I got through to Michael from PAYT who tried to put me through - he has had the same problem. 23 minutes and still waiting the 2nd time around. If I hear we are really busy again...

@macinfoirl @ThreeCare @VodafoneIreland Vodafone launched it here in the Uk 4-6 weeks ago and it has been terrible! It doesn’t work yet and they aren’t prepared for it. I would swerve anything @VodafoneUK related at all costs!

Given as @VodafoneUK had the gall to cancel my order twice, I’m not in the least surprised to find my refund still not processed. People, if I can offer 1 word of advice, please stay away from this poor excuse of a company. take your business to another network

Day 3, Still no phone signal. Yesterday you said problem in Ascot area but would only take 2 hours 😡 @VodafoneUK #vodafone

@VodafoneUK then you say oh, actually you CAN roam for free in the USA and mexico, oh, but you upgraded a week too early. Losing the will to live with your policies. I cannot wait to get rid of this network.

@VodafoneUK @VodafoneUKComms @VodafoneGroup why is 4G not working today? What’s happening??

@craigstroud @VodafoneUK Thats terrible, going to go into store tomorrow to sort it and cancel contract. Still awaiting reply back from them on here but alas they disappeared

@craigstroud @VodafoneUK Cant believe that no one answered the phone plus locked and blocked phone without any warning. It was an important call and then couldn’t contact other family members because they done that. Guess they dont mind losing a customer here or there.

@VodafoneUK If someone would just pick up the phone that would help. After making a very important call to Australia my partners phone was the locked and blocked with no warning. Been trying to contact you all afternoon with no luck.

Has @VodafoneUK customer services gone on thier hols been trying to contact them all day but no one answers. Guess our custom is not wanted so will be looking else where. #fedup #rubbish

@VodafoneUK @AmazonUK I’d treat my fiancé @Stephen_Frid to something for our wedding in December #tuesdaytreats

@VodafoneUK I will be phoning to cancel, this is ridiculous. Thankfully this a second line.

@EE Complete joke talked to your support and it’s not an automated process they said even though I nsubmitted request Friday daytime they didn’t look at the email generated by your system until Sunday and will not port until Wednesday.... @VodafoneUK @ThreeUK

@shanelraichura @VodafoneUK I did set up my watch without issues. Make sure your iPhone has ios12.

@shanelraichura @VodafoneUK I did set up my watch without issues. Make sure you leave iPhone has ios12.

@VodafoneUK you amaze me how you remain in business when you seem to completely screw everything up and have zero customer service ability to resolve anything!! #jokers #thieves #wastingmylifetalkingtoyou #AVOID

@VodafoneUK No option on browser. This is a complete waste of time. Customer journey is awful and confusing...

More lies from phone companies. @VodafoneUK saying you can have your cellular Apple Watch from this week. Except if you have an account which doesn’t support it. Then you have several more months wait. #AppleWatch

@bernardjenkin @tnewtondunn @VodafoneUK The problem will come when some operators offer cheaper UK only contracts and cream away business from the operators that offer the full roaming contracts. They’ll then be forced to remove it or make it optional to keep market share.

@VodafoneUK When will you guys support esim ?

@andrew_roberts_ @matthewskipsey @swtrains_watch @SW_Help @EE @VodafoneUK @transportgovuk @margot_james_mp Same. It’s terrible unless the train is empty. Why it wasn’t specified for overcrowded trains (since they are and have been the norm for a while) is beyond me.

Actually so sick of @VodafoneUK customer service. They don’t service shit and always charge me for 250mb when I used none of it.

@VodafoneUK my 4g has not been working for 2?weeks have spoken to tech nowvwaiting for “higher tech team to sort but no luck! Help!

@VodafoneUK hey guys, ive not had service for about an hour now, anything going on?

@VodafoneUK That’s fine, that’s why I at’d plusnet help’s Twitter Account.

I used to think @VodafoneUK had the worst customer service I've ever experienced but it's shifted to @SW_Railway. Abysmal.

@VodafoneUK So you have an advert showing a mob phone working in an underground car park, yet my phone loses signal when I walk into my kitchen! In actual fact my phone loses signal in every room except the living room! Wtf is going on?

@VodafoneUK Hi, is there an issue with Broadband in the GU22 area? I’ve restarted the router a few times but it won’t establish a connection to the internet.

Wow @VodafoneUK LOVE GETTING CALLS FROM YOUR SALES PEOPLE WHO ARE RUDE THEN PUT THE PHONE DOWN. Maybe you should explain to your sales people that they are calling OUR business phones and that they get no where by being rude and are no credit to your business. #fuming

@VodafoneUK Your collaboration with @idea_cares and @Idea have no guts to revert on mail. I have asked a service related questions to team since one an half month ago but not getting answers till date. See this is how they are playing football with customers.

@VodafoneUK But that's a lie, I've been trying to get this resolved for the past 2 months! Trying to make yourself look helpful on social media to make @VodafoneUK look like a good company is so annoying when noone has helped or resolved the issue so far!

@VodafoneUK, @GigabitAberdeen and @CityFibre is a shambles of internet and the worst process. Highly recommend not to purchase any of there packages. I’ve had 5 orders cancelled and now telling me I need to wait further 6 weeks.

@VodafoneUK I'm struggling to get your phone ppl to help. Moved over BB & phone, was told you informed old provider - you didn't - cost me an extra month with them....3 people on phone&1 chat can't understand issue and even randomly tried to sell me useless Huawei phone!!

@NuffRespectMgmt @VodafoneUK @WhichUK But at least the telephone line worked for over 15minutes..that's not a bad achievement at all.

As a company we have been with @VodafoneUK since 1994 and today I realised why @WhichUK rate them as one of worst Telecom customers. Been on hold for over 15 mins in total and still not resolved and they are unable to call me back or send emails.... really! #poorservice

2 weeks now without full network service thanks to @VodafoneUK - apparently they have ‘broken’ my porting to @EE. No faithbit will be fixed anytime soon! #ofcom

@VodafoneUK Its ok I've done my own chasing, after being told I'd get updates etc and I never have had one person call me from there, before my upgrade I couldn't get rid of Vodafone, they were constantly on the phone #shock and I've had people trying to sell me broadband 🤣🤣 no thanks!!

@PedroClarke1 @VodafoneUK I wonder how phone providers and networks deal with this , its a false picture of mobile / network availability away from a set location , surprised more not been done to improve user experience on trains as wifi not good enough to use

@jayroby87 @VodafoneUK Yup think it has to be the worst I have ever had to deal with so defo won't be renewing my contract.