Vodafone Outage in Bagshot, Surrey, England

I can't believe how stupid Vf is. On 29th Mar I called up to cancel my other number ending 070. They cancelled my current 441 number. And now they have issued me a bill of 135 pounds. @VodafoneUK don't understand basic instructions and simple English.I am not paying for vf fault.

@VodafoneUK it was my fault that due to lack of intelligence and low intellect a wrong number was disconnected by vf. Please can someone call me positively by tomorrow at my 07450 283 441 number to cancel 07553822031. It is giving me too much stress to the point that I m sick.

@VodafoneUK to a different vf contract and retain my number. Very idiot vf agent misunderstood and cancelled my 441 number which stopped working on 29 Apr (which I never requested. When I called up, I was stuck with a new contract of 2 more years and they ordered a temp number

@VodafoneUK see how many times I tried to cancel 07553822031 which has been issued by a serious mistake from your side. Neither chat or twitter helping me. 191 never picks up. I have been trying hours and hours. On 29 March I tried to cancel my 070 number so that I can move

@VodafoneUK Please someone can call me urgently as I don't want to get stuff with another contract for 40 pounds a month. Else I have to make a complaint to higher authority. The idea was to put me in a temporary number to retain my old number not to stuck me with a new contract.

@VodafoneUK you stuck me with a unnecessary pay monthly sim that I did not ask for at it was your mistake that cancelled my account by not undertaking simple instructions. Now I want to cancel the temporary number and you have put me on hold for more than 5 hours for last 3 days.

I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00

Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware

Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup

@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

@VodafoneUK well done 👍 another crap experience with one of your advisors who just doesn’t want my custom!! Thanks for cancelling my order without even trying to resolve it!!

@VodafoneUK Very frustrated with this situation, the lack of openness previously has left me a very unhappy customer.

AND ANOTHER THING! I rang @VodafoneUK customer complaint line and the woman basically said theres nothing she could do but then before we hang up she says “congratulations on your new phone though”.. I HAVENT GOT A NEW PHONE YET CAUSE YE WOULDNT HAND IT OVER BABES 😂😂😂😂

@VodafoneUK how can Vodafone still debit my account when I personally went in to a Vodafone shop and sat in front of one of there staff and cancel my direct debit

@VodafoneUK Vodafone are the worst social media to reply back and the slowest back to customers with their problems with Vodafone, I think it’s time to move contract

@VodafoneUK Vodafone is probably the worst social media to reply to people with enquires and problems with Vodafone problems , they never reply back , and when they do,after there 100th cup of tea of the day, customers usually don’t bother and fed up anyway

@VodafoneUK I was with EE any problem s they would resolve it there and then, Iam regretting moving to Vodafone, i have been waiting for a phone call for a week,about my overcharge on my bill but no one in Vodafone seems to give a dam.

@VodafoneUK big mistake going with Vodafone there reception is crap stuck with them for 12months

@VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.

@VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently

@VodafoneUK I need urgent assistance ive been on a web chat for nearly 2 hours trying to resolve an issue

@VodafoneUK so after many years of rubbish signal with you, I swapped to a new provider. I now have a demand from a COLLECTION AGENCY!! Why have I had this before a letter from you saying I still owe you something. Need to talk to a PERSON ASAP. Thank you

@VodafoneUK Your services are worst and poor. Give some funds to @VodafoneIN, I am decided for @reliancejio now. don't reply to me😡.

Hi @VodafoneUK. Just spent an agonising 30 mins on phone to you going round in circles trying to change the name on an account I used to manage. I left the organisation last summer (& DID change the name then but you seem to have ignored that). Please help. Phone support useless.

@VodafoneUK I know these are difficult times but I’ve been trying to get help through DM’s for the past 2 days. Someone different replies every 8 hours, nothing gets resolved. All I need is a SIM card to be registered. I need Wi-Fi by tomorrow or I can’t work!

@VodafoneIN @VodafoneAU @VodafoneUK @VodafoneGroup @vodafone Poor Network of vodafone, I am facingn issue last 5 days, Any of OTP SMS not delivered at a time, I received it after 5 to 6hours. so I am going to switch Vodafone to Jio, Bye Bye Poor Vodafone

@VodafoneUK They told her to wait 3 days before someone would contact her but going to be impossible now as number ported today and no phone disgusting leaving a vulnerable customer in this position @Ofcom

@VodafoneUK AVOID THIS NETWORK!!!! Still waiting 9 days now for handset to arrive, quick to take my money.. phones everyday to be told same crap .. am now cancelling direct debit and switching to network that WILL HELP ME!!

As if Network issues, call drops were not enough, this Chor company @VodafoneIN deducted Rs 99 for International roaming at 4am today. @VodafoneIN_News @VodafoneUK @VodafoneGroup #Rs99 #SCAM #vodafonefraud #vodafoneidea #vodafoneloot

@VodafoneUK Can you tell me when the broadband issues will be fixed in NP44 as it has now been down 24 hours.