Vodafone Outage Report in Ash Vale, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ash Vale, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ash Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ash Vale, Surrey, England
The most recent Vodafone outage reports came from the following cities: Bracknell, Hook, Guildford, Farnham, Egham, Alton, Wokingham and Addlestone.
| City | Problem Type | Report Time |
|---|---|---|
 Bracknell |
Internet | |
| Hook |
Phone | |
| Bracknell |
Wi-fi | |
| Guildford |
Internet | |
| Farnham |
Phone | |
| Egham |
Internet |
Community Discussion
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Vodafone Issues Reports Near Ash Vale, England
Latest outage, problems and issue reports in Ash Vale and nearby locations:
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
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Essential Drops of Wellness
(@oilyblessed) reported
from
Winkfield, England
@VodafoneUK how do you expect for someone to be without a connection for 48+hrs? Every time I get in touch with your customer service they tell me it will be a few more hours. On hold for hours and the eSIM still now working. Customer of over 10 years and this is how you treat me
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I can’t believe I have not spoken with any1 from VF! The bots been broken Twitter team lies because I’ve dmd and not response and I cannot phone because you won’t except calls! How can I manage my business with #vodafone when the deal I. Day to day #customercareless #scoundrals
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gee
(@georgiaxfleming) reported
from
Blackwater, England
@VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I am not typing just because you feel sun standard customer is acceptable. I want to talk to a person… I’ve explained the reasons a million times to you all. #Learningdifficulties make it harder … so pick up a dam phone
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John_Leakey_BTFC
(@jaleakey) reported
from
Bracknell, England
@VodafoneUK I’ve just lost my Vodafone mobile data signal and have no phone signal. Can you look into this please ? Done the usual turn off and on and removed sim
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Martin Greenbank
(@MartinGreenbank) reported
from
Guildford, England
@VodafoneUK how do I check if you have a broadband outage in my area GU1 2
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∞ Jason ∞
(@Jason_Leaman) reported
from
Hindhead, England
@VodafoneUK I’ve already wasted a load of time with unhelpful online chats who always end up telling me there’s nothing they can do. Can never get through in the phone. It’s pretty bad, too stressful, and very frustrating. Every time.
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Matt Gilbert
(@Mattg2212) reported
from
Bracknell, England
@VodafoneUK made an online order, got emails confirming delivery today but no dispatch email and online chat can’t find my order. My account says I cancelled my airtime but can pay off my handset. Help!
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@VodafoneUK I’ve called twice now to notify You I’m moving. 1st time you hung up, 2nd time your voice assistant wasn’t giving me the right option. To save my sanity, could someone help me? Via message or direct call would be fab.
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneGroup @VodafoneUK you have the worst #CustomerService on this planet A total embarrassment to the great customer service most companies offer - no contact from u - miss sold - no updates on replacement miss informed - 8 weeks later what a joke #badcustomerservice
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Essential Drops of Wellness
(@oilyblessed) reported
from
Winkfield, England
Never ever choose @VodafoneUK first chance I’ll have to move from them I’ll do it... their agents are ignorant and not willing to help... I’ve been without a phone number for over 48 hours and after several hours on hold and being transferred to different departments they hung up
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Lily
(@lilyrocks) reported
from
Spelthorne District, England
@VodafoneUK Have you fixed it yet? I want my Friday treat thingy 😤
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK wow your now refusing to take calls. For 30 minutes now I’ve been told you will not answer a call but speak to a bot 🤖, wow wow wow your customer service has hit a new low. Take a bow #customerseviceless
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Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneUK my issue started on the 8th of jan gets escalated to customer relations with a special number to call every time I call no one knows what the issue is - the line signal from your team is useless as you can’t hear them and they don’t know what to do #badcustomerservice
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Walsh
(@hestolemyname) reported
@Ritchiepk @GeorgeMonbiot @VodafoneUK It was as if no customer of a bank or utility had ever died before. They just had no process to deal with it.
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Craig Partridge
(@CtpUK) reported
@VodafoneUK I have had no 4g connection for over a day now, meaning I have to rely on an already sketchy home WiFi connection. No service issues listed for my area. Starting to think my connection is being throttled severely to the point I cannot use my phone.
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Mrs..💙
(@mshamburt) reported
@eddiebrett @VodafoneUK Vodafone signal is and has always been notoriously bad here..speaking as a local
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MNRainer 💙
(@MnRainer) reported
@VodafoneUK @GeorgeMonbiot I'm guessing it needs 500k followers to get something done, Vodafone customer service is shocking, they'll never change.
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Peace
(@Peace_20047) reported
@VodafoneUK @GeorgeMonbiot Maybe businesses should start being more compassionate and treat their customers like humans.
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Paul Walsh
(@hestolemyname) reported
@Ritchiepk @GeorgeMonbiot @VodafoneUK Luckily when I was exectuor for my late father, I was able to use my brother (exactly same name as father, even middle names) to cancel the utilities that would not speak to executors or would not accept death certificate as proof
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fiona mackintosh
(@macfido) reported
@VodafoneUK is there a wider prob tobi must be typing a heck of a long message, password reset not working & account locked stuck in a loop😭😭
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Adam
(@adskidids) reported
@GeorgeMonbiot @VodafoneUK ..willing to help me. Vodafone took my money but as soon as I experienced difficulty they fobbed me off. It turns out Vodafone did have warning my line was due to be taken over and failed to warn me. Best bit? After hours on the phone, arguing, they offered me £50 compensation...
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Jim_Plunkett
(@boffatboris) reported
@GeorgeMonbiot @VodafoneUK Vodafone are scum. Took me days of effort around a few different shops in different citys to cancel an account. Could not do it over the phone.
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Kris
(@VR461983) reported
@VodafoneUK Please DM me… 87yr old grandmother talked into upgrading her phone, new phone lost by courier/store and now old phone has now be cut off. She lives alone, being passed between online help and store, terrible service