Vodafone

Vodafone Outage Report in Ash Vale, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Ash Vale, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ash Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Ash Vale, Surrey, England 03/09/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ash Vale, Surrey, England

The most recent Vodafone outage reports came from the following cities: Guildford, Fleet, Staines and Farnborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomGuildford Internet
United KingdomFleet E-mail
United KingdomGuildford Phone
United KingdomStaines Phone
United KingdomGuildford Phone
United KingdomGuildford Phone

Community Discussion

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Vodafone Issues Reports Near Ash Vale, England

Latest outage, problems and issue reports in Ash Vale and nearby locations:

  • MichaellaB17 Michaella Brittain (@MichaellaB17) reported from Spelthorne District, England

    @VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful

  • SJH_Photography Simon Harvey (@SJH_Photography) reported from Addlestone, England

    @VodafoneUK one week with VF and remembering the reason I left almost 6 years ago. Useless customer service. Come back EE all is forgiven!

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    @SGall78 @VodafoneUK Just cancel, their service is shit

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    @VodafoneUK @blagmasterg Don't do it, service terrible. They keep ignoring me instead of replying to help me after messing up my order

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    Absolutely pathetic from @VodafoneUK They **** up my order and apparently I have to be passed from pillar to post to fox their mistake. Worse they tell me I will be phoned in a 30 minute window and don't, so ****** off

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    Seems @VodafoneUK have time for happy customers but not to resolve their **** ups

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Wokingham, England

    Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    Once again @VodafoneUK are pathetic, best answer my DM or I'll be cutting off my direct debit until someone solves the issue

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    Dear @VodafoneUK please stop ignoring me while you answer other easier problems. You messed up my order and your customer service team didn't phone me back when they said they would.

  • tracie0909 tracy wilks (@tracie0909) reported from Spelthorne District, England

    @VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail

  • paulwogel PAUL WOGEL Snr (@paulwogel) reported from Sandhurst, England

    @Tom0244112 @VodafoneGroup @VodafoneUK Customer support worthless- was with them 4 weeks promised 24mbs, lucky if we got over 11mbs - now with Sky get around 30mbs

  • A1Ninja Chris Russell (@A1Ninja) reported from Sunningdale, England

    @VodafoneUK been a loyal customer of yours for 15 years however mobile coverage is nowhere near as good as it used to be and your automated telephone service is the worst in the world!!!

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Wokingham, England

    @VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    No joke but #Vodafone does have the worst customer Service ever!! @VodafoneUK @VodafoneBiz

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!

  • storeyarmer Julian B (@storeyarmer) reported from Spelthorne District, England

    @VodafoneUK Hi Guys ,over the past 10 days or so I've made 3 calls to CS, enquiring about delivery of router. Last Mon I was told last Fri. Last Friday I was told this Tues. Service went live yesterday and was told I wouldnt be billed until router was connected. Was billed y'day

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    @VodafoneUK @dazzer2103 Ditch them mate pathetic service

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • HerbixVVhore 𝙷𝚎𝚛𝚋𝚒 (@HerbixVVhore) reported

    @VodafoneUK I've been trying to pay my contract for the past 2 days on the app, website and by automated service and none of them are working. I'm aware I can call and speak to someone to pay but I have anxiety and its unnecessarily stressful for me. Please fix them so I can pay.

  • ThomasCove Thomas Cove (@ThomasCove) reported

    @VodafoneUK Tried 3 more times yesterday and twice already today and nothing- help! I need to get this sorted

  • numb15 Ian (@numb15) reported

    @VodafoneUK That is incorrect, the team dealing with broadband is not available 24/7. I just tried calling now and your messaging service said they weren’t. So what time do they open?

  • WorldWideWriter Karen Warren (@WorldWideWriter) reported

    @VodafoneUK Hi Mark, I’m not getting any response to a direct message. Is it possible to find out if it is an outage in my area or specific to me? My postcode is BA1 6PS, thanks

  • dasy2k1 Daniel Smith (@dasy2k1) reported

    @jake09587413 @VodafoneUK It's more that they asymmetrically weight the carrier to favour download speeds as that's what the majority of people want.... And selling 80Mbs down (with 10Mbs up) looks better on adverts than 45Mbs down 45Mbs up (which takes the same bandwidth on the carrier)

  • j_e_b30 JustineB (@j_e_b30) reported

    @VodafoneUK how the hell do u get through to stores when phones are still switched on to they are in November lockdown!!! Having massive problems on line so want to go into a store to get a phone but can’t get through to see if any of them have a particular phone in stock

  • markscott Mark Scott (@markscott) reported

    @VodafoneUK I signed a service contract at £27.50 for 18 months for a 4G service, now considering you do not provide 4G to my house which is in a large Wiltshire town. I did not agree to the price rise, you only get to do that at the end of my contract....

  • TiggySilvs Tiago Silva (@TiggySilvs) reported from Peterborough, England

    @VodafoneUK is the MyVodafone service undergoing maintenance?

  • jcbrough Johnny Brough (@jcbrough) reported

    @VodafoneUK I don't want to be bothered trying to navigate your labyrinthine marketing website and trying to get my account unlocked because I never use it. I just want your message that says to text STOP SMS to 9774 to work

  • wildsmithsg Stuart Wildsmith (@wildsmithsg) reported

    @si610 @VodafoneUK Standard Vodafone customer service. Honestly - utterly shocking.