Vodafone Outage Report in Ash Vale, Surrey, England

Problems in the last 24 hours in Ash Vale, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ash Vale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Ash Vale, England

The most recent Vodafone outage reports came from the following cities: Wokingham, Sandhurst, Guildford, Fleet, and Staines.

City	Problem Type	Report Time
Wokingham	Phone	7 days ago
Sandhurst	Phone	18 days ago
Guildford	Phone	21 days ago
Guildford	Internet	1 month ago
Fleet	E-mail	1 month ago
Guildford	Phone	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Ash Vale, England

Latest outage, problems and issue reports in Ash Vale and nearby locations:

• 
  Matt Gilbert (@Mattg2212) reported 38 seconds ago from Bracknell, England

  @VodafoneUK made an online order, got emails confirming delivery today but no dispatch email and online chat can’t find my order. My account says I cancelled my airtime but can pay off my handset. Help!

• 
  mad cyclists (@madcyclist1) reported 1 minute ago from Hindhead, England

  @VodafoneUK my issue started on the 8th of jan gets escalated to customer relations with a special number to call every time I call no one knows what the issue is - the line signal from your team is useless as you can’t hear them and they don’t know what to do #badcustomerservice

• 
  gee (@georgiaxfleming) reported 6 minutes ago from Blackwater, England

  @VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand

• 
  Essential Drops of Wellness (@oilyblessed) reported 7 minutes ago from Winkfield, England

  @VodafoneUK how do you expect for someone to be without a connection for 48+hrs? Every time I get in touch with your customer service they tell me it will be a few more hours. On hold for hours and the eSIM still now working. Customer of over 10 years and this is how you treat me

• 
  mad cyclists (@madcyclist1) reported 12 minutes ago from Hindhead, England

  @VodafoneGroup @VodafoneUK you have the worst #CustomerService on this planet A total embarrassment to the great customer service most companies offer - no contact from u - miss sold - no updates on replacement miss informed - 8 weeks later what a joke #badcustomerservice

• 
  mark lawrence (@thepastrychefuk) reported 15 minutes ago from Bracknell, England

  I have dealt with some poor companies, as we all do on occasion. But having to deal with a company like @VodafoneUK makes me sick to my stomach, they are simply CON artists and shysters. #conmen #shysters #parasites

• 
  ∞ Jason ∞ (@Jason_Leaman) reported 23 minutes ago from Hindhead, England

  @VodafoneUK I’ve already wasted a load of time with unhelpful online chats who always end up telling me there’s nothing they can do. Can never get through in the phone. It’s pretty bad, too stressful, and very frustrating. Every time.

• 
  Lily (@lilyrocks) reported 25 minutes ago from Spelthorne District, England

  @VodafoneUK Have you fixed it yet? I want my Friday treat thingy 😤

• 
  jodyrule (@jodyrule) reported 27 minutes ago from Winkfield, England

  @VodafoneUK wow your now refusing to take calls. For 30 minutes now I’ve been told you will not answer a call but speak to a bot 🤖, wow wow wow your customer service has hit a new low. Take a bow #customerseviceless

• 
  Joshua Sales (@JoshuaSalesIX) reported 28 minutes ago from Wokingham, England

  There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK

• 
  Cara (@Haribocheeks) reported 29 minutes ago from Bracknell, England

  @VodafoneUK I’ve called twice now to notify You I’m moving. 1st time you hung up, 2nd time your voice assistant wasn’t giving me the right option. To save my sanity, could someone help me? Via message or direct call would be fab.

• 
  George Biswas (@Geojam) reported 29 minutes ago from Virginia Water, England

  @VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back

• 
  jodyrule (@jodyrule) reported 33 minutes ago from Winkfield, England

  @VodafoneUK I am not typing just because you feel sun standard customer is acceptable. I want to talk to a person… I’ve explained the reasons a million times to you all. #Learningdifficulties make it harder … so pick up a dam phone

• 
  Martin Greenbank (@MartinGreenbank) reported 37 minutes ago from Guildford, England

  @VodafoneUK how do I check if you have a broadband outage in my area GU1 2

• 
  Joshua Sales (@JoshuaSalesIX) reported 42 minutes ago from Wokingham, England

  Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.

• 
  Essential Drops of Wellness (@oilyblessed) reported 44 minutes ago from Winkfield, England

  Never ever choose @VodafoneUK first chance I’ll have to move from them I’ll do it... their agents are ignorant and not willing to help... I’ve been without a phone number for over 48 hours and after several hours on hold and being transferred to different departments they hung up

• 
  George Biswas (@Geojam) reported 46 minutes ago from Virginia Water, England

  @VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.

• 
  George Biswas (@Geojam) reported 47 minutes ago from Virginia Water, England

  @VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.

• 
  John_Leakey_BTFC (@jaleakey) reported 48 minutes ago from Bracknell, England

  @VodafoneUK I’ve just lost my Vodafone mobile data signal and have no phone signal. Can you look into this please ? Done the usual turn off and on and removed sim

• 
  Alexander Bignell (@Biggers1977) reported 55 minutes ago from Yateley, England

  @VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lucie (@ghostedlight) reported 8 minutes ago

  @VodafoneUK I’m getting so annoyed I’ve been trying to get help upgrading my mother since 11am and I’ve been cut off about 4 times, and now the live chat is too busy and won’t connect me to anyone. Perf

• 
  not Julian Assange (@Thehated123) reported 8 minutes ago

  @EE @Roosta93 EE is terrible, no coverage in so many places including my own house , extortionate renewals, was with them for 7years no discounts, charged more than everyone. Convinced me to get a smart contract which actually has very little benefit. @VodafoneUK is way better.

• 
  Cyber Sgt Maj (@Cyber_Sgt_Maj) reported 10 minutes ago

  Dear @VodafoneUK, thank you for your email stating you're going to be increasing my monthly cost by 14.4% and trying to hide this figure by listing it as CPI plus 3.9% so that it didn't look as bad. Guess what I'm going to be doing? That's right, moving to @SMARTYMobileUK

• 
  Steven (@The_PhantomZone) reported 16 minutes ago

  @VodafoneUK This is not acceptable. I’ve just agreed to renew my contract with you in December and now you’re changing my AGREED amount within 4 months. If you’re not prepared to honour the contract price, then I will not honour the contract any will cancel my service.

• 
  peter wilson (@wilsonpeter48) reported 16 minutes ago

  @bahallathegreat @VodafoneUK @TfL I tried virgin the reception in my home for phone signal is pretty poor

• 
  Sheila Robinson (@SheilaR66) reported 17 minutes ago

  @VodafoneUK I've now been on hold for half an hour. If your customer service employees think that's acceptable, you're training programme needs looked at! 😡😡

• 
  𝖏𝖆𝖒𝖒𝔂 🌙 (@ammjammy) reported 19 minutes ago

  @VodafoneUK why do you guys have to be so ****

• 
  Reddave74 (@reddave74) reported 25 minutes ago

  @VodafoneUK Christ almighty 3 minutes on phone and can't get past your flaming automated service. Your about to walk our prices up to subsidise EU countries and give more £'s to shareholders and service gets worse

• 
  Ross ChiknCrab (@RossPoodle) reported 30 minutes ago

  @VodafoneUK a 14.4% rise in my contract price?! Wtf. Thanks for doing your bit for combating inflation. Scum.

• 
  DanielleKeohane (@KeohaneDanielle) reported 31 minutes ago

  @VodafoneUK I have been on the phone to you every day this week and been made promise after promise. This is an urgent situation. Please look at my complaint immediately - Web form (ref: 34779298) @MoneyTelegraph