Vodafone Outage Report in Ash Vale, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ash Vale, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ash Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ash Vale, Surrey, England
The most recent Vodafone outage reports came from the following cities: Staines, Guildford and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Staines |
Phone | |
| Guildford |
Phone | |
| Guildford |
Phone | |
| Farnborough |
Wi-fi | |
| Farnham |
Internet | |
| Wokingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Ash Vale, England
Latest outage, problems and issue reports in Ash Vale and nearby locations:
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@VodafoneUK I’ve called twice now to notify You I’m moving. 1st time you hung up, 2nd time your voice assistant wasn’t giving me the right option. To save my sanity, could someone help me? Via message or direct call would be fab.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I can’t believe I have not spoken with any1 from @VodafoneUK ! The bots been broken Twitter team lies because I’ve dmd and no response and I cannot phone because you won’t except calls! How can I do business with #vodafone when they’re day2day #customercareless #scoundrals
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I am not typing just because you feel sun standard customer is acceptable. I want to talk to a person… I’ve explained the reasons a million times to you all. #Learningdifficulties make it harder … so pick up a dam phone
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I was an advocate 4 @VodafoneUK #vodafone but this past 10 days (and still unable 2 speak to someone). I think thats #disgusting They told me they’d call me but never did. Now Ill b cut off because after 10 days I cannot speak to anyone. At least I got evidence of efforts
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneGroup @VodafoneUK you have the worst #CustomerService on this planet A total embarrassment to the great customer service most companies offer - no contact from u - miss sold - no updates on replacement miss informed - 8 weeks later what a joke #badcustomerservice
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gee
(@georgiaxfleming) reported
from
Blackwater, England
@VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.
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∞ Jason ∞
(@Jason_Leaman) reported
from
Hindhead, England
@VodafoneUK I’ve already wasted a load of time with unhelpful online chats who always end up telling me there’s nothing they can do. Can never get through in the phone. It’s pretty bad, too stressful, and very frustrating. Every time.
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Essential Drops of Wellness
(@oilyblessed) reported
from
Winkfield, England
Never ever choose @VodafoneUK first chance I’ll have to move from them I’ll do it... their agents are ignorant and not willing to help... I’ve been without a phone number for over 48 hours and after several hours on hold and being transferred to different departments they hung up
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK You’re messaging me asking me to call and not calling me like you said you would but won’t accept phone calls! How am I supposed to talk then! You customer care is #awful ans I have logged the past 7 days nightmare in case you cut my phone off and I have to seek legal advice.
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John_Leakey_BTFC
(@jaleakey) reported
from
Bracknell, England
@VodafoneUK I’ve just lost my Vodafone mobile data signal and have no phone signal. Can you look into this please ? Done the usual turn off and on and removed sim
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Matt Gilbert
(@Mattg2212) reported
from
Bracknell, England
@VodafoneUK made an online order, got emails confirming delivery today but no dispatch email and online chat can’t find my order. My account says I cancelled my airtime but can pay off my handset. Help!
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneUK my issue started on the 8th of jan gets escalated to customer relations with a special number to call every time I call no one knows what the issue is - the line signal from your team is useless as you can’t hear them and they don’t know what to do #badcustomerservice
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK wow your now refusing to take calls. For 30 minutes now I’ve been told you will not answer a call but speak to a bot 🤖, wow wow wow your customer service has hit a new low. Take a bow #customerseviceless
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
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Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I can’t believe I have not spoken with any1 from VF! The bots been broken Twitter team lies because I’ve dmd and not response and I cannot phone because you won’t except calls! How can I manage my business with #vodafone when the deal I. Day to day #customercareless #scoundrals
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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🌙
(@__badfriend) reported
A few weeks ago, I got the "white screen of death" on my Samsung S20 - a month before finishing my £50/month, 2 year contract. Phone in perfect condition, barely left the house with it and both @VodafoneUK and @SamsungUK @SamsungMobile refuse to offer to fix it. 🧵
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Cockney rebel
(@Bethnalboi64) reported
@VodafoneUK am in Spain am not getting any internet with 5G signal, why? I pay you more than enough for service this is not good enough.
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Flint Fredstone🏳️🌈🇿🇦 🇬🇧🎮
(@raining_bows) reported
@VodafoneUK another question- I’m new to voicemail, and was wondering why People can only leave me messages if the phone rings? They just get the send a text/try later when phone is off, or busy tone if I hang up? I always thought these would go to voicemail?
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Mat
(@FrameMat) reported
@VodafoneUK Hi, urgently need you to connect our mobile again - lost service whilst in US. I’ve sent a DM but need it working urgently. Can someone help please?
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Paul Goodmaker 😷
(@walshy365) reported
@VodafoneUK why is there no network for uk Vodafone customers in the USA? 90% of the time its non existent and occasionally get T-Mobile 3G or E. Same for all uk tourists we’ve met so must be network issue
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Shane Deery
(@25_Deery) reported
@VodafoneUK No probs in my area as I have just checked the service page online
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Gulam Hussain
(@gulam_h) reported
@VodafoneUK Guys, I cant seem to access my Vodafone account online. Says page not found. Is this a known issue?
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Tom Lonergan / The Loner Promotions
(@TheLonerPromos) reported
@BBCWalesNews I have been advised by @VodafoneUK this afternoon that their network outage in parts of Pembrokeshire which has been down since 03Aug. is now likely to be down until the end of Aug. Most other mobile providers are also down. Are you aware of this @BBCWalesNews
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patjt187
(@patjt187) reported
@VodafoneUK why is it so hard to speak to someone at customer service? It was easier to explain to my 3 year that she couldn’t watch Disney. And that’s not easy!! Awful service and experience
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alimurtazamohsin
(@alimurtazamohs1) reported
After @ThreemobileS I would say @VodafoneUK is the second worst network in the UK.