Vodafone

Vodafone Outage Report in Ash Vale, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Ash Vale, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ash Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Ash Vale, Surrey, England 11/18/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ash Vale, Surrey, England

The most recent Vodafone outage reports came from the following cities: Guildford, Farnham, Egham, Bracknell, Alton, Wokingham, Addlestone and Godalming.

Loading map, please wait...
City Problem Type Report Time
United KingdomGuildford Internet
United KingdomFarnham Phone
United KingdomEgham Internet
United KingdomBracknell Internet
United KingdomAlton Internet
United KingdomGuildford Internet

Community Discussion

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Vodafone Issues Reports Near Ash Vale, England

Latest outage, problems and issue reports in Ash Vale and nearby locations:

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.

  • tracie0909 tracy wilks (@tracie0909) reported from Spelthorne District, England

    @VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Wokingham, England

    Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail

  • toekneeheart Tony Hart (@toekneeheart) reported from Hartley Wintney, England

    I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.

  • MichaellaB17 Michaella Brittain (@MichaellaB17) reported from Spelthorne District, England

    @VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful

  • A1Ninja Chris Russell (@A1Ninja) reported from Sunningdale, England

    @VodafoneUK been a loyal customer of yours for 15 years however mobile coverage is nowhere near as good as it used to be and your automated telephone service is the worst in the world!!!

  • JayPittaway Jay Pittaway (@JayPittaway) reported from Hook, England

    @VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    No joke but #Vodafone does have the worst customer Service ever!! @VodafoneUK @VodafoneBiz

  • godders45 Dr G. (@godders45) reported from Wokingham, England

    Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!

  • gb20man Grant Baartman (@gb20man) reported from Bracknell, England

    Intermittent network service from @virginmedia again, seems I need to use my reliable personal hotspot from @VodafoneUK - at least I have a fallback plan.

  • chrisquarterz Chris Quartermain (@chrisquarterz) reported from Godalming, England

    @VodafoneUK Oooor look up Chris Quartermain phone number ending in 803 (there are not too many of us ) and sort out my new problem and compensate me for the old ones. My wife and i have wasted hours on the phone to you lot.

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK 90mins on hold. You utter shysters. Awful service.

  • Lyndseydwalker Lyndsey Rolfe (@Lyndseydwalker) reported from Woking, England

    @VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡

  • PSRK76 Philip K (@PSRK76) reported from Wokingham, England

    @VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.

  • filace Jon Fautley (@filace) reported from Guildford, England

    @g0lfp @VodafoneUK In their defence they did include their phone number, which goes through to their “automated assistant” that fails to understand you. That’s ok, I pay for Prime Contact… but they’re never there. No problem, I’ll just email… oh wait.

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • only1womble Dave (@only1womble) reported

    @VodafoneUK I got a code for a deal. I called got told online only, I went online got told app only. After about 40 minutes on the web chat I eventually got someone who seems to know what they are doing. It shouldn't be so hard for a customer of 20+yrs to stay with you.

  • EmmaCar29734295 Emma Carney (@EmmaCar29734295) reported

    @VodafoneUK I really wish your customer service were as efficient as Santa’s elves…. @VodafoneUK customer for over 20 years and still no resolution on an issue that affects every aspect of my phone contract….#ElfAndSeek ….. #DoBetterVodafone……another customer ordering a PAC code! 👌

  • politikyanlis pope werto. (@politikyanlis) reported

    worst customer service, worst app experience, worst coverage IN THE WORLD thanks @VodafoneUK

  • theravehoney Rave (@theravehoney) reported

    @VodafoneUK hi. I really need an eSIM sent to my email as I’m trying to set up a new phone but your My Vodafone is currently experiencing problems. It also wants me to log in via a code sent to the mobile that I can’t access…

  • KingJae King Jae (@KingJae) reported

    Man @VodafoneUK have to be the worst. Blocking the wrong number and my simcard has not been working for nearly 48 hours. Useless

  • m_ary333 m3ry (@m_ary333) reported

    @VodafoneUK Having lots of issue trying to play this…

  • babyminkdeville Sarah-Lou (@babyminkdeville) reported

    @VodafoneUK The issue wasn't that they couldn't receive it at their end, I couldn't send it at my end as it kept saying 'server response error'. That isn't an issue at their end.

  • danthom1 Dan Thomas (@danthom1) reported

    @VodafoneUK Buried in the ts&cs, but the app tells you your contract ends on a certain date, I'm out of contract, so I should be able to terminate the contract, I've complained , no one has followed it up, you are deliberately misleading loyal customers on your app, disgusted,

  • ThaBIGdaddyH Richard Seeley (@ThaBIGdaddyH) reported

    @VodafoneUK broadband should be moved to my new address. As usual they failed. They’ve charged me for a full months service at my old AND new address so have double money from me and I’ve had no service for 19 days. No calls back when promised. Terrible service once again.

  • only1womble Dave (@only1womble) reported

    @VodafoneUK contract ends today, got offered a poor deal. Do you not want to keep customers? Been with you about 20yrs. Tried the chat bot box and got cut off. Not the service it used to be.