Vodafone Outage Report in Ash Vale, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ash Vale, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ash Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ash Vale, Surrey, England
The most recent Vodafone outage reports came from the following cities: Guildford, Farnborough and Farnham.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Phone | |
| Guildford |
Phone | |
| Farnborough |
Wi-fi | |
| Farnham |
Internet | |
| Wokingham |
Phone | |
| Farnborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Ash Vale, England
Latest outage, problems and issue reports in Ash Vale and nearby locations:
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
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Essential Drops of Wellness
(@oilyblessed) reported
from
Winkfield, England
@VodafoneUK how do you expect for someone to be without a connection for 48+hrs? Every time I get in touch with your customer service they tell me it will be a few more hours. On hold for hours and the eSIM still now working. Customer of over 10 years and this is how you treat me
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneUK my issue started on the 8th of jan gets escalated to customer relations with a special number to call every time I call no one knows what the issue is - the line signal from your team is useless as you can’t hear them and they don’t know what to do #badcustomerservice
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The Volunteer
(@Rescue_999) reported
from
Camberley, England
@VodafoneUK @BBCWatchdog @MoneySavingExp Is it legal to charge a customer full price three months after the hardware was paid for and contract expired and then ignore that customer complaint?
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Essential Drops of Wellness
(@oilyblessed) reported
from
Winkfield, England
Never ever choose @VodafoneUK first chance I’ll have to move from them I’ll do it... their agents are ignorant and not willing to help... I’ve been without a phone number for over 48 hours and after several hours on hold and being transferred to different departments they hung up
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FarooQ HussaiN
(@iSuportPakistaN) reported
from
Bracknell, England
@VodafoneUK what's going on with your network 👀 Can't even open a normal website since this evening at Bracknell RG12 8YA #Vodafonedown #Vodafone #VodafoneUK
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mark lawrence
(@thepastrychefuk) reported
from
Bracknell, England
I have dealt with some poor companies, as we all do on occasion. But having to deal with a company like @VodafoneUK makes me sick to my stomach, they are simply CON artists and shysters. #conmen #shysters #parasites
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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gee
(@georgiaxfleming) reported
from
Blackwater, England
@VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@VodafoneUK I’ve called twice now to notify You I’m moving. 1st time you hung up, 2nd time your voice assistant wasn’t giving me the right option. To save my sanity, could someone help me? Via message or direct call would be fab.
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Lily
(@lilyrocks) reported
from
Spelthorne District, England
@VodafoneUK Have you fixed it yet? I want my Friday treat thingy 😤
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Martin Greenbank
(@MartinGreenbank) reported
from
Guildford, England
@VodafoneUK how do I check if you have a broadband outage in my area GU1 2
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∞ Jason ∞
(@Jason_Leaman) reported
from
Hindhead, England
@VodafoneUK I’ve already wasted a load of time with unhelpful online chats who always end up telling me there’s nothing they can do. Can never get through in the phone. It’s pretty bad, too stressful, and very frustrating. Every time.
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.
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John_Leakey_BTFC
(@jaleakey) reported
from
Bracknell, England
@VodafoneUK I’ve just lost my Vodafone mobile data signal and have no phone signal. Can you look into this please ? Done the usual turn off and on and removed sim
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneGroup @VodafoneUK you have the worst #CustomerService on this planet A total embarrassment to the great customer service most companies offer - no contact from u - miss sold - no updates on replacement miss informed - 8 weeks later what a joke #badcustomerservice
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Matt Gilbert
(@Mattg2212) reported
from
Bracknell, England
@VodafoneUK made an online order, got emails confirming delivery today but no dispatch email and online chat can’t find my order. My account says I cancelled my airtime but can pay off my handset. Help!
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Gardner
(@ScottGardner18) reported
@VodafoneUK Worst customer service I’ve experienced. Tell you one thing. Experience another. If they tell you a delivery in 1 week expect at least 3
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Rob Hattersley
(@360_RobH) reported
After spending 20 minutes waiting to move from 10 to 5 in the queue @VodafoneUK I'm now 'transferred' only to find that I am number 16. Thanks. Your broadband is good, but you can't be proud of shoddy and anonymous customer service like this?
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Rob Hattersley
(@360_RobH) reported
All I want to do is ask @VodafoneUK to deliver a broadband booster promised twice but never arrived. I've already been transferred twice this morning. Would be fabulous to be able to email and then get on with my day but perhaps that tech is too complex :-D
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A
(@andy____07) reported
@akz147 @VodafoneUK @WinterWonderLDN You have a wait yet. Day 12 for me. The usual answer from Vodafone of dpd will text when they will deliver. The issue is dpd are massively behind. I was told they are currently sorting up to orders placed on Nov 24th. The next lot should be started sun/Mon for delivery thereafter
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jules
(@dreamsomniac) reported
@VodafoneUK I have once again been left hanging in DM’s. This is getting ridiculous. I’ve been trying to get help since 4pm yesterday.
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Mark
(@mark_h16) reported
@VodafoneUK hi, I’m wondering if you can help me check my iPad info. I bought it roughly two year ago and want to change the contract, but I can’t seem to access it in the app. Thanks!
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A
(@andy____07) reported
@cmiddisd @VodafoneUK Clair I'm waiting 12 days and my orders are waiting in dpd to collect. I've only been told wait for a text from dpd when they are delivering. Problem is dpd are at least 7-10 days behind on there order collection and deliveries. Shocking service.
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Gareth Neale
(@g4zneale) reported
@VodafoneUK I hope not because i rang and cancelled my upgrade. I will be switching network after the month of poor support I've had with no effort made by Vodafone to show any urgency or update me correctly each "24hours" as I've been told each time I call
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Dave Co
(@DavSpurs74) reported
@VodafoneUK Hi Lisa Marie I’m trying to cancel one device contract which has come to an end, and open another. To cancel, I have to speak to a rep. Spent so long on hold yesterday and an yet to get through.
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RoboBaracus
(@robo_is_back) reported
@VodafoneUK your online chat is useless - they do not know what they are talking about - I get cheap labour but come on.. my issue still isn’t resolved