Vodafone Outage Report in Ash Vale, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ash Vale, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ash Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ash Vale, Surrey, England
The most recent Vodafone outage reports came from the following cities: Fleet, Guildford, Staines and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Fleet |
||
| Guildford |
Phone | |
| Staines |
Phone | |
| Guildford |
Phone | |
| Guildford |
Phone | |
| Farnborough |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Ash Vale, England
Latest outage, problems and issue reports in Ash Vale and nearby locations:
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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gee
(@georgiaxfleming) reported
from
Blackwater, England
@VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand
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Martin Greenbank
(@MartinGreenbank) reported
from
Guildford, England
@VodafoneUK how do I check if you have a broadband outage in my area GU1 2
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.
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mark lawrence
(@thepastrychefuk) reported
from
Bracknell, England
I have dealt with some poor companies, as we all do on occasion. But having to deal with a company like @VodafoneUK makes me sick to my stomach, they are simply CON artists and shysters. #conmen #shysters #parasites
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∞ Jason ∞
(@Jason_Leaman) reported
from
Hindhead, England
@VodafoneUK I’ve already wasted a load of time with unhelpful online chats who always end up telling me there’s nothing they can do. Can never get through in the phone. It’s pretty bad, too stressful, and very frustrating. Every time.
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK
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Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneUK my issue started on the 8th of jan gets escalated to customer relations with a special number to call every time I call no one knows what the issue is - the line signal from your team is useless as you can’t hear them and they don’t know what to do #badcustomerservice
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Lily
(@lilyrocks) reported
from
Spelthorne District, England
@VodafoneUK Have you fixed it yet? I want my Friday treat thingy 😤
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@VodafoneUK I’ve called twice now to notify You I’m moving. 1st time you hung up, 2nd time your voice assistant wasn’t giving me the right option. To save my sanity, could someone help me? Via message or direct call would be fab.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK wow your now refusing to take calls. For 30 minutes now I’ve been told you will not answer a call but speak to a bot 🤖, wow wow wow your customer service has hit a new low. Take a bow #customerseviceless
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneGroup @VodafoneUK you have the worst #CustomerService on this planet A total embarrassment to the great customer service most companies offer - no contact from u - miss sold - no updates on replacement miss informed - 8 weeks later what a joke #badcustomerservice
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I am not typing just because you feel sun standard customer is acceptable. I want to talk to a person… I’ve explained the reasons a million times to you all. #Learningdifficulties make it harder … so pick up a dam phone
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Essential Drops of Wellness
(@oilyblessed) reported
from
Winkfield, England
Never ever choose @VodafoneUK first chance I’ll have to move from them I’ll do it... their agents are ignorant and not willing to help... I’ve been without a phone number for over 48 hours and after several hours on hold and being transferred to different departments they hung up
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Matt Gilbert
(@Mattg2212) reported
from
Bracknell, England
@VodafoneUK made an online order, got emails confirming delivery today but no dispatch email and online chat can’t find my order. My account says I cancelled my airtime but can pay off my handset. Help!
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Essential Drops of Wellness
(@oilyblessed) reported
from
Winkfield, England
@VodafoneUK how do you expect for someone to be without a connection for 48+hrs? Every time I get in touch with your customer service they tell me it will be a few more hours. On hold for hours and the eSIM still now working. Customer of over 10 years and this is how you treat me
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John_Leakey_BTFC
(@jaleakey) reported
from
Bracknell, England
@VodafoneUK I’ve just lost my Vodafone mobile data signal and have no phone signal. Can you look into this please ? Done the usual turn off and on and removed sim
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Abdul Gafur
(@AbdulKgafur) reported
@VodafoneUK got overcharged for my upgrade, help chat for over 2 hours no help. Sort it out..
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gina
(@ginatheshort) reported
@YouSpoonyBardd @VodafoneUK I just switched to Tesco mobile as EE were the same, bloody awful!
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Craig Southall
(@extratomato) reported
@PepperPhill @VodafoneUK @vodafone Yes same here - even the DM moderator can’t help and suggested I ring Vodafone again. Back into ibis I go ! Seriously it just makes the decision to finally jump ship a bit easier when weighing up a new contract.
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Nic Dransfield
(@NicLD_89) reported
@VodafoneUK Customer Service is an absolute joke. Didn't fix my enquiry and I've now been charged £2 for sending a text to a number they told me too. Absolutely appalling service.
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Victoria Finan
(@victoriafinan) reported
@VodafoneUK Totally get new customers get sweet deals, but almost half price compared to loyal customers is insane. Worked out it's genuinely cheaper for me to buy myself out of my contract and go to another network as a new customer.
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Sharon Atkinson
(@ShazAtko69) reported
@VodafoneUK I've been a loyal customer for 20+ years Upgraded numerous times. Now apparently I've failed a credit check to upgrade. Does my loyalty and fact I've always paid my bills mean nothing? NHS worker who needs a reliable phone but may have to go elsewhere!!
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Alex 🌐
(@ajr_codes) reported
Seems like @VodafoneUK have downgraded or oversubscribed their networks in London. Mobile data essentially doesn’t work here now. Time to change network
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Άννα Β
(@Liver16bird) reported
. @VodafoneUK you have price deals on your website that you’re not able to honour. I’ve just wasted the last 90 mins trying to renew my contract with you. It’s a shame that loyalty counts for noting these days. 20+ years as a customer and I’ll be taking my money elsewhere
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Phill Pepper
(@PepperPhill) reported
@McginleyLois @VodafoneUK Once you're an existing customer you become dust. I'm locked into a new contract I didn't ask for and no help on offer to resolve it. Hideous
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Hani jarcheh
(@HJarcheh) reported
@vodafoneuk @AhmedShelbaya Shame on you Vodafone, I’m asking for proof of what data I used, no one is listening, I have a bill of £25672, no one can help! Anyone out there can get through ? Why wasn’t I told my bill is mounting up? Instead you’ve send me a text telling to relax