Vodafone Outage Report in Ash Vale, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ash Vale, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ash Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at Vodafone
Vodafone is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ash Vale, Surrey, England
The most recent Vodafone outage reports came from the following cities: Guildford, Bracknell, Hook, Farnham, Egham, Alton and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Phone | |
| Bracknell |
Internet | |
| Hook |
Phone | |
| Bracknell |
Wi-fi | |
| Guildford |
Internet | |
| Farnham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Ash Vale, England
Latest outage, problems and issue reports in Ash Vale and nearby locations:
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Mitalee Nubeebuckus
(@mitalee05) reported
from
Bracknell, England
@VodafoneUK you stuck me with a unnecessary pay monthly sim that I did not ask for at it was your mistake that cancelled my account by not undertaking simple instructions. Now I want to cancel the temporary number and you have put me on hold for more than 5 hours for last 3 days.
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tracy wilks
(@tracie0909) reported
from
Spelthorne District, England
@VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.
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Philip K
(@PSRK76) reported
from
Wokingham, England
@VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.
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Jay Pittaway
(@JayPittaway) reported
from
Hook, England
@VodafoneGroup @VodafoneUK I have had no network or service now for over 30 hours. I have visited your store, discussed the matter with your online chat and spoke to your customer service team. Told it can tak another 24 hours, but then still no guarantee. Please sort, urgently
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Jay Pittaway
(@JayPittaway) reported
from
Hook, England
@VodafoneUK Hi. I have sent you a DM as requested. Still not working. This is ridiculous.
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Martyn rackley
(@ratboy1980) reported
from
Wokingham, England
Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup
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Dr G.
(@godders45) reported
from
Wokingham, England
Unbelievably fed up with @VodafoneUK for 4 months now they tell me there is no issue with signal in my area and yet it's got to the stage I have it in 2 areas of my house only. So clearly that's metal fault when we've not changed the construction of our walls!!! Want to leave...
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Jon Fautley
(@filace) reported
from
Guildford, England
@g0lfp @VodafoneUK In their defence they did include their phone number, which goes through to their “automated assistant” that fails to understand you. That’s ok, I pay for Prime Contact… but they’re never there. No problem, I’ll just email… oh wait.
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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Mitalee Nubeebuckus
(@mitalee05) reported
from
Bracknell, England
@VodafoneUK Please someone can call me urgently as I don't want to get stuff with another contract for 40 pounds a month. Else I have to make a complaint to higher authority. The idea was to put me in a temporary number to retain my old number not to stuck me with a new contract.
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Tony Hart
(@tonyhartphoto) reported
from
Hartley Wintney, England
@VodafoneUK 90mins on hold. You utter shysters. Awful service.
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Tony Hart
(@tonyhartphoto) reported
from
Hartley Wintney, England
@VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.
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Chris Russell
(@A1Ninja) reported
from
Sunningdale, England
@VodafoneUK been a loyal customer of yours for 15 years however mobile coverage is nowhere near as good as it used to be and your automated telephone service is the worst in the world!!!
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Damian Davis
(@DamianPDavis) reported
from
Wokingham, England
Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Woking, England
@VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
Intermittent network service from @virginmedia again, seems I need to use my reliable personal hotspot from @VodafoneUK - at least I have a fallback plan.
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Tony Hart
(@toekneeheart) reported
from
Hartley Wintney, England
I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.
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Chris Quartermain
(@chrisquarterz) reported
from
Godalming, England
@VodafoneUK Oooor look up Chris Quartermain phone number ending in 803 (there are not too many of us ) and sort out my new problem and compensate me for the old ones. My wife and i have wasted hours on the phone to you lot.
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Mitalee Nubeebuckus
(@mitalee05) reported
from
Bracknell, England
@VodafoneUK see how many times I tried to cancel 07553822031 which has been issued by a serious mistake from your side. Neither chat or twitter helping me. 191 never picks up. I have been trying hours and hours. On 29 March I tried to cancel my 070 number so that I can move
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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🐞👽🌱david
(@UapDavid) reported
@JohnnyBoylan2 @VodafoneUK People were stupid enough to vote leave.
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Piyush Pithwa
(@Piyush_Pithwa) reported
@VodafoneUK Just had a call from the courtesy department for leaving Vodafone, only to be hanged up abruptly without expressing any gratitude or concern to their customer. Money is all that matters to them! Glad I am leaving! #BadCustomerService
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Kieran Ward
(@Shawardywardy) reported
@VodafoneUK can you guys stop billing me for my old address that I moved from I keep getting double billed everyone I spoke to said they would resolve it and it won’t happen again yet it has. Please stop it or I will cancel it as your in breach of your own contract here.
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ed francis
(@pompeyhedge) reported
@ScouseGoth @VodafoneUK @Ofcom They've also reintroduced credit checks for upgrades. Lots of people have failed, seems a bit silly to lose customers. I passed when I checked, but then failed a paypal credit the next day 🤔 odd as its never happened before.
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Jerry
(@jerry_the_grey) reported
@VodafoneUK @WeAreOpenreach is just a standard error message - my credit check obviously went through with the first order and is absolutely fine. On the phone pr in the chat, noone seems to care about trying to understand the problem and help me place an order. 2/n
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Gablag
(@Gablag6) reported
@Jane_m27 @VodafoneUK That is exactly what they doing, and hoping that the customer will give it up soon. They doesn't even bother to answer me anymore.
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Tasha, Miss Anxiety 🤎
(@ChocChocGirly81) reported
@VodafoneUK how can I obtain a Wi-Fi booster please. I have very poor Wi-Fi signal upstairs in my house.
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Valvaliantthor5
(@Valvaliantthor7) reported
@VodafoneUK postcode WF34GH NO 4G NO SIGNAL 😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠
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Valvaliantthor5
(@Valvaliantthor7) reported
@VodafoneUK 2nd day now of no to little signal Vodafone get your act together and start providing to your customers what they actually pay you for in case you have forgotten it a service!!! And signal it's so bad I can't use your own service checker
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Silma
(@Silmashah) reported
@VodafoneUK have never experienced such awful customer service!! You need to do better!!