Vodafone

Vodafone Outage Report in Ash Vale, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Ash Vale, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ash Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Ash Vale, Surrey, England 02/18/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ash Vale, Surrey, England

The most recent Vodafone outage reports came from the following cities: Staines, Guildford and Farnborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomStaines Phone
United KingdomGuildford Phone
United KingdomGuildford Phone
United KingdomFarnborough Wi-fi
United KingdomFarnham Internet
United KingdomWokingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Ash Vale, England

Latest outage, problems and issue reports in Ash Vale and nearby locations:

  • tracie0909 tracy wilks (@tracie0909) reported from Spelthorne District, England

    @VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    No joke but #Vodafone does have the worst customer Service ever!! @VodafoneUK @VodafoneBiz

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    @VodafoneUK @dazzer2103 Ditch them mate pathetic service

  • MichaellaB17 Michaella Brittain (@MichaellaB17) reported from Spelthorne District, England

    @VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful

  • chrisquarterz Chris Quartermain (@chrisquarterz) reported from Godalming, England

    @VodafoneUK Oooor look up Chris Quartermain phone number ending in 803 (there are not too many of us ) and sort out my new problem and compensate me for the old ones. My wife and i have wasted hours on the phone to you lot.

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK 90mins on hold. You utter shysters. Awful service.

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Wokingham, England

    Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀

  • gb20man Grant Baartman (@gb20man) reported from Bracknell, England

    Intermittent network service from @virginmedia again, seems I need to use my reliable personal hotspot from @VodafoneUK - at least I have a fallback plan.

  • A1Ninja Chris Russell (@A1Ninja) reported from Sunningdale, England

    @VodafoneUK been a loyal customer of yours for 15 years however mobile coverage is nowhere near as good as it used to be and your automated telephone service is the worst in the world!!!

  • paulwogel PAUL WOGEL Snr (@paulwogel) reported from Sandhurst, England

    @Tom0244112 @VodafoneGroup @VodafoneUK Customer support worthless- was with them 4 weeks promised 24mbs, lucky if we got over 11mbs - now with Sky get around 30mbs

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.

  • PSRK76 Philip K (@PSRK76) reported from Wokingham, England

    @VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.

  • SJH_Photography Simon Harvey (@SJH_Photography) reported from Addlestone, England

    @VodafoneUK one week with VF and remembering the reason I left almost 6 years ago. Useless customer service. Come back EE all is forgiven!

  • toekneeheart Tony Hart (@toekneeheart) reported from Hartley Wintney, England

    I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.

  • storeyarmer Julian B (@storeyarmer) reported from Spelthorne District, England

    @VodafoneUK Hi Guys ,over the past 10 days or so I've made 3 calls to CS, enquiring about delivery of router. Last Mon I was told last Fri. Last Friday I was told this Tues. Service went live yesterday and was told I wouldnt be billed until router was connected. Was billed y'day

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • AlasdairIS Alasdair Stewart (@AlasdairIS) reported

    Jan 28: @VodafoneUK text to say my home broadband price won't change after my minimum contract term ends Mar 26: Vodafone send a letter, we're actually putting it up by £4.03/mo in May... Apr 5: I change provider. With so much choice, why do ISPs treat consumers so poorly?!?

  • willgoldburn Willgoldburn (@willgoldburn) reported

    @VodafoneUK rubbish customer service and shocking broadband service. Not happy with either, 4th time on the phone today over 2hours and still telling the same old rubbish

  • LuSchmoo Lu (@LuSchmoo) reported

    @VodafoneUK Hello, okay, I’m not on your network anyway, I’m with @ThreeUK and I’ve normally got quite good signal around my area. All other networks ask for the postcode on a public post and ask them to DM to to them in order to look into it a bit more.

  • charise_brookes Charise Brookes (@charise_brookes) reported

    @VodafoneUK On hold to discuss the issue for 1 hour and 2 minutes and they cut me off!!!!! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • harrison_andy Andy Harrison 💙 (@harrison_andy) reported

    @Peakfanblog @VodafoneUK I have always had good service from Virgin Steve but there are probably people who might say different

  • RiannaLillian Rianna Lillian Rose (@RiannaLillian) reported

    @DailyMirror want a story on how bad Vodafone are??! People need to be made aware @VodafoneUK

  • PAUL_M_RHODES PAUL RHODES (@PAUL_M_RHODES) reported

    @VodafoneUK Yeah, unfortunately that doesn't work if you have 2 lines. Perhaps a Systems upgrade would help?

  • woodwind103 Andrew Corcoran (@woodwind103) reported

    @VodafoneUK hello. I havent been able to text or call the top up number for 48hrs now. Phone just says mobile network not available. Any ideas?

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported

    @VodafoneUK Why is streaming and browsing so sluggish on your network? Decent download speeds, however latency is a letdown.

  • olddogrolf Stuart Rolf (@olddogrolf) reported

    Only 43 days of our final contract left with @VodafoneUK I told them a year and a half ago that if they didn't sort out an issue they created I would take all of our contracts elsewhere. Good customer service is not difficult, bad customer service lasts a lifetime.....