Vodafone

Vodafone Outage Report in Ash Vale, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Ash Vale, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ash Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Ash Vale, Surrey, England 11/27/2025 09:40

November 27: Problems at Vodafone

Vodafone is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (14%)

    Phone (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ash Vale, Surrey, England

The most recent Vodafone outage reports came from the following cities: Bracknell, Hook, Guildford, Farnham, Egham, Alton, Wokingham and Addlestone.

Loading map, please wait...
City Problem Type Report Time
United KingdomBracknell Internet
United KingdomHook Phone
United KingdomBracknell Wi-fi
United KingdomGuildford Internet
United KingdomFarnham Phone
United KingdomEgham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Ash Vale, England

Latest outage, problems and issue reports in Ash Vale and nearby locations:

  • JoshuaSalesIX Joshua Sales (@JoshuaSalesIX) reported from Wokingham, England

    Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.

  • Geojam George Biswas (@Geojam) reported from Virginia Water, England

    @VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.

  • madcyclist1 mad cyclists (@madcyclist1) reported from Hindhead, England

    @VodafoneUK my issue started on the 8th of jan gets escalated to customer relations with a special number to call every time I call no one knows what the issue is - the line signal from your team is useless as you can’t hear them and they don’t know what to do #badcustomerservice

  • lilyrocks Lily (@lilyrocks) reported from Spelthorne District, England

    @VodafoneUK Have you fixed it yet? I want my Friday treat thingy 😤

  • Rescue_999 The Volunteer (@Rescue_999) reported from Camberley, England

    @VodafoneUK @BBCWatchdog @MoneySavingExp Is it legal to charge a customer full price three months after the hardware was paid for and contract expired and then ignore that customer complaint?

  • themaghribiya Nida (@themaghribiya) reported from Egham, England

    @VodafoneUK yet again my wifi has gone down this is ridiculous.

  • Geojam George Biswas (@Geojam) reported from Virginia Water, England

    @VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.

  • Jason_Leaman ∞ Jason ∞ (@Jason_Leaman) reported from Hindhead, England

    @VodafoneUK I’ve already wasted a load of time with unhelpful online chats who always end up telling me there’s nothing they can do. Can never get through in the phone. It’s pretty bad, too stressful, and very frustrating. Every time.

  • jaleakey John_Leakey_BTFC (@jaleakey) reported from Bracknell, England

    @VodafoneUK I’ve just lost my Vodafone mobile data signal and have no phone signal. Can you look into this please ? Done the usual turn off and on and removed sim

  • thepastrychefuk mark lawrence (@thepastrychefuk) reported from Bracknell, England

    I have dealt with some poor companies, as we all do on occasion. But having to deal with a company like @VodafoneUK makes me sick to my stomach, they are simply CON artists and shysters. #conmen #shysters #parasites

  • Biggers1977 Alexander Bignell (@Biggers1977) reported from Yateley, England

    @VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…

  • madcyclist1 mad cyclists (@madcyclist1) reported from Hindhead, England

    @VodafoneGroup @VodafoneUK you have the worst #CustomerService on this planet A total embarrassment to the great customer service most companies offer - no contact from u - miss sold - no updates on replacement miss informed - 8 weeks later what a joke #badcustomerservice

  • ben3003 Ben Henderson 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ben3003) reported from Finchampstead, England

    @VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.

  • MartinGreenbank Martin Greenbank (@MartinGreenbank) reported from Guildford, England

    @VodafoneUK how do I check if you have a broadband outage in my area GU1 2

  • oilyblessed Essential Drops of Wellness (@oilyblessed) reported from Winkfield, England

    @VodafoneUK how do you expect for someone to be without a connection for 48+hrs? Every time I get in touch with your customer service they tell me it will be a few more hours. On hold for hours and the eSIM still now working. Customer of over 10 years and this is how you treat me

  • JoshuaSalesIX Joshua Sales (@JoshuaSalesIX) reported from Wokingham, England

    There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK

  • oilyblessed Essential Drops of Wellness (@oilyblessed) reported from Winkfield, England

    Never ever choose @VodafoneUK first chance I’ll have to move from them I’ll do it... their agents are ignorant and not willing to help... I’ve been without a phone number for over 48 hours and after several hours on hold and being transferred to different departments they hung up

  • georgiaxfleming gee (@georgiaxfleming) reported from Blackwater, England

    @VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand

  • iSuportPakistaN FarooQ HussaiN (@iSuportPakistaN) reported from Bracknell, England

    @VodafoneUK what's going on with your network 👀 Can't even open a normal website since this evening at Bracknell RG12 8YA #Vodafonedown #Vodafone #VodafoneUK

  • Geojam George Biswas (@Geojam) reported from Virginia Water, England

    @VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Chicken_1983 Sarah A (@Chicken_1983) reported

    If anyone is thinking of using @VodafoneUK for broadband, please don’t! It’s not been working since Jan, they can’t fix it, yet won’t realease us from our contract. #vodafone #badcustomerservice #ijustwantbroadbandthatworks

  • OpTheatreGopher A_Londoner (@OpTheatreGopher) reported

    @VodafoneUK 1/2 Then you're not the best: your competitors dont need to do this. Actually, this makes me think you're one of the worst: Access to the data you provide is not truly unlimited, and you can't use your laptop and phone to give you access to it when out and about.

  • cgre candice (@cgre) reported

    @VodafoneUK @TfL Hi Liam, thanks for getting back to me. That’s a shame since the 4G you know supply doesn’t cover the other lines and I wasn’t notified about this change in service via text or email 🤔

  • OpTheatreGopher A_Londoner (@OpTheatreGopher) reported

    @VodafoneUK 2/2 ...so, your speeds are not guaranteed, but heavily managed. And your phone's functionality is severely impeded. Your offering is not "the best", but is, in reality, among the worst. You also do not allow users to use VPNs, is that also right @VodafoneUK ??

  • dominic_conte Dominic Conte (@dominic_conte) reported

    @VodafoneUK Thanks for the cookie cutter response, but you've gone from WiFi across most of the network to 4G signal over a small part of one line. Hardly a saving grace. How about the Northern, Victoria, Bakerloo, Piccadilly and others?

  • thegeordie71 Thegeordie71 (@thegeordie71) reported

    @VodafoneUK If you haven't sorted the issue out in 5 years what makes you think you are going to sort it out now. It got to the point where I gave up being fobbed off. Customer advisors in India hanging up the phone on you. Promising to send paper copies of my bills which I'm still waiting!

  • Josh_McGreavy Josh Mcgreavy (@Josh_McGreavy) reported

    @VodafoneUK will you please stop cutting me off when I’m trying to cancel my contract xx

  • dj_chalky Daniel White (@dj_chalky) reported

    Why does @EE make everything so difficult? I put my @VodafoneUK SIM in my new 5G phone and everything just works (except the speeds are terrible) with @EE I have to change my plan to a 5G-ready plan but then I can't upgrade my plan for another month! 5G shouldn't be an add-on!

  • dominic_conte Dominic Conte (@dominic_conte) reported

    @VodafoneUK @cgre @TfL Awful decision. What a step backwards in your service provision. Every London Vodafone commuter relies on this, and every other major network offers it. I literally cannot figure this one out.

  • aswayners Aimee (@aswayners) reported

    @VodafoneUK no signal today in Ashford Kent? Yet when I go into check says it’s fine? Can you let me know please? Thanks