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Vodafone

Vodafone Outage Report in Ash Vale, Surrey, England

Why is my Vodafone service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Ash Vale, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ash Vale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Vodafone

Vodafone is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 20% Phone (20%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Ash Vale, England

The most recent Vodafone outage reports came from the following cities: Wokingham, Sandhurst, Guildford, Fleet, and Staines.

CityProblem TypeReport Time
Wokingham Phone 6 days ago
Sandhurst Phone 17 days ago
Guildford Phone 21 days ago
Guildford Internet 30 days ago
Fleet E-mail 1 month ago
Guildford Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Ash Vale, England

Latest outage, problems and issue reports in Ash Vale and nearby locations:

  • MichaellaB17
    Michaella Brittain (@MichaellaB17) reported from Spelthorne District, England

    @VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful

  • tonyhartphoto
    Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.

  • PSRK76
    Philip K (@PSRK76) reported from Wokingham, England

    @VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.

  • SJH_Photography
    Simon Harvey (@SJH_Photography) reported from Addlestone, England

    @VodafoneUK one week with VF and remembering the reason I left almost 6 years ago. Useless customer service. Come back EE all is forgiven!

  • paulwogel
    PAUL WOGEL Snr (@paulwogel) reported from Sandhurst, England

    @Tom0244112 @VodafoneGroup @VodafoneUK Customer support worthless- was with them 4 weeks promised 24mbs, lucky if we got over 11mbs - now with Sky get around 30mbs

  • tonyhartphoto
    Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK 90mins on hold. You utter shysters. Awful service.

  • DamianPDavis
    Damian Davis (@DamianPDavis) reported from Wokingham, England

    Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀

  • bensmithuk
    Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • storeyarmer
    Julian B (@storeyarmer) reported from Spelthorne District, England

    @VodafoneUK Hi Guys ,over the past 10 days or so I've made 3 calls to CS, enquiring about delivery of router. Last Mon I was told last Fri. Last Friday I was told this Tues. Service went live yesterday and was told I wouldnt be billed until router was connected. Was billed y'day

  • nexthopself
    Andrea (@nexthopself) reported from Shinfield, England

    More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail

  • chrisquarterz
    Chris Quartermain (@chrisquarterz) reported from Godalming, England

    @VodafoneUK Oooor look up Chris Quartermain phone number ending in 803 (there are not too many of us ) and sort out my new problem and compensate me for the old ones. My wife and i have wasted hours on the phone to you lot.

  • MzMayRene
    May Rene Joseph (@MzMayRene) reported from Guildford, England

    No joke but #Vodafone does have the worst customer Service ever!! @VodafoneUK @VodafoneBiz

  • toekneeheart
    Tony Hart (@toekneeheart) reported from Hartley Wintney, England

    I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.

  • A1Ninja
    Chris Russell (@A1Ninja) reported from Sunningdale, England

    @VodafoneUK been a loyal customer of yours for 15 years however mobile coverage is nowhere near as good as it used to be and your automated telephone service is the worst in the world!!!

  • nexthopself
    Andrea (@nexthopself) reported from Shinfield, England

    @sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬

  • nby83
    Angry Man (@nby83) reported from Aldershot, England

    @VodafoneUK @dazzer2103 Ditch them mate pathetic service

  • nexthopself
    Andrea (@nexthopself) reported from Shinfield, England

    @VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!

  • tracie0909
    tracy wilks (@tracie0909) reported from Spelthorne District, England

    @VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.

  • nexthopself
    Andrea (@nexthopself) reported from Shinfield, England

    36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail

  • gb20man
    Grant Baartman (@gb20man) reported from Bracknell, England

    Intermittent network service from @virginmedia again, seems I need to use my reliable personal hotspot from @VodafoneUK - at least I have a fallback plan.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Asgardpaul
    Paul Linnane (@Asgardpaul) reported

    @VodafoneUK can i cancel my pre order. Have not received the phone yet. No communication about why my phone has been delayed

  • JennyBa18222921
    JennyBaldwin (@JennyBa18222921) reported

    @VodafoneUK Did the same. I was told it would be another hour and indeed the person in front of me did the same. Also he said he couldn’t deal with it as he was manning the door. When I returned not only was he dealing with a customer himself but told me I’d have to get to

  • LVMcAllister
    Laurie V McAllister (@LVMcAllister) reported

    @VodafoneUK Hi, no she doesn't. I have just sent it to you via DM. Appreciate you looking into this as the customer service person on the phone was very unhelpful and just upset her.

  • dyspyra
    Nathan Briggs (@dyspyra) reported

    @VodafoneUK 5 weeks I can't login online 22 calls to customer support over 5 hours on the phone escalated 3 times ....

  • SunnyD_89
    Sandeep (@SunnyD_89) reported

    @VodafoneUK "DM if you want more support" "Sends DM" "Sorry we can't help" 🙄😔

  • MeganAroskin
    Megaaaan (@MeganAroskin) reported

    @VodafoneUK ******* sucks, don’t come telling me to come DM to solve it, it’s gna be more bullshit no one is going to solve. I’m starting my to think ur cutting my internet on purpose, just so u know imma ruin you every opportunity I have from now on.

  • ganpev7
    ganesh pevekar (@ganpev7) reported

    @VodafoneUK not even one single bastard employee helping to solve the issue 9167700017

  • jamescox1810191
    James (@jamescox1810191) reported

    @VodafoneUK where can i send a written complaint? I dont want any robot or online service i want an email address

  • ganpev7
    ganesh pevekar (@ganpev7) reported

    @VodafoneUK not even one single bastard is aware and helping to get the issue solve 9167700017

  • barry3161
    barry316 (@barry3161) reported

    @TheF00dBae @EE @VodafoneUK Don't expect any better from Vodafone, their customer service is awful. Just find a plan that suits you and don't expect anything from the provider.