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Vodafone

Vodafone Outage Report in Ash Vale, Surrey, England

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Ash Vale, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ash Vale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Vodafone

Vodafone is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 20% Phone (20%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Ash Vale, England

The most recent Vodafone outage reports came from the following cities: Wokingham, Sandhurst, Guildford, Fleet, and Staines.

CityProblem TypeReport Time
Wokingham Phone 3 days ago
Sandhurst Phone 14 days ago
Guildford Phone 17 days ago
Guildford Internet 26 days ago
Fleet E-mail 1 month ago
Guildford Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Ash Vale, England

Latest outage, problems and issue reports in Ash Vale and nearby locations:

  • oilyblessed
    Essential Drops of Wellness (@oilyblessed) reported from Winkfield, England

    @VodafoneUK how do you expect for someone to be without a connection for 48+hrs? Every time I get in touch with your customer service they tell me it will be a few more hours. On hold for hours and the eSIM still now working. Customer of over 10 years and this is how you treat me

  • Geojam
    George Biswas (@Geojam) reported from Virginia Water, England

    @VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back

  • themaghribiya
    Nida (@themaghribiya) reported from Egham, England

    @VodafoneUK yet again my wifi has gone down this is ridiculous.

  • oilyblessed
    Essential Drops of Wellness (@oilyblessed) reported from Winkfield, England

    Never ever choose @VodafoneUK first chance I’ll have to move from them I’ll do it... their agents are ignorant and not willing to help... I’ve been without a phone number for over 48 hours and after several hours on hold and being transferred to different departments they hung up

  • lilyrocks
    Lily (@lilyrocks) reported from Spelthorne District, England

    @VodafoneUK Have you fixed it yet? I want my Friday treat thingy 😤

  • Biggers1977
    Alexander Bignell (@Biggers1977) reported from Yateley, England

    @VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…

  • Jason_Leaman
    ∞ Jason ∞ (@Jason_Leaman) reported from Hindhead, England

    @VodafoneUK I’ve already wasted a load of time with unhelpful online chats who always end up telling me there’s nothing they can do. Can never get through in the phone. It’s pretty bad, too stressful, and very frustrating. Every time.

  • jaleakey
    John_Leakey_BTFC (@jaleakey) reported from Bracknell, England

    @VodafoneUK I’ve just lost my Vodafone mobile data signal and have no phone signal. Can you look into this please ? Done the usual turn off and on and removed sim

  • madcyclist1
    mad cyclists (@madcyclist1) reported from Hindhead, England

    @VodafoneGroup @VodafoneUK you have the worst #CustomerService on this planet A total embarrassment to the great customer service most companies offer - no contact from u - miss sold - no updates on replacement miss informed - 8 weeks later what a joke #badcustomerservice

  • Geojam
    George Biswas (@Geojam) reported from Virginia Water, England

    @VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.

  • JoshuaSalesIX
    Joshua Sales (@JoshuaSalesIX) reported from Wokingham, England

    There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK

  • Haribocheeks
    Cara (@Haribocheeks) reported from Bracknell, England

    @VodafoneUK I’ve called twice now to notify You I’m moving. 1st time you hung up, 2nd time your voice assistant wasn’t giving me the right option. To save my sanity, could someone help me? Via message or direct call would be fab.

  • iSuportPakistaN
    FarooQ HussaiN (@iSuportPakistaN) reported from Bracknell, England

    @VodafoneUK what's going on with your network 👀 Can't even open a normal website since this evening at Bracknell RG12 8YA #Vodafonedown #Vodafone #VodafoneUK

  • georgiaxfleming
    gee (@georgiaxfleming) reported from Blackwater, England

    @VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand

  • Geojam
    George Biswas (@Geojam) reported from Virginia Water, England

    @VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.

  • thepastrychefuk
    mark lawrence (@thepastrychefuk) reported from Bracknell, England

    I have dealt with some poor companies, as we all do on occasion. But having to deal with a company like @VodafoneUK makes me sick to my stomach, they are simply CON artists and shysters. #conmen #shysters #parasites

  • MartinGreenbank
    Martin Greenbank (@MartinGreenbank) reported from Guildford, England

    @VodafoneUK how do I check if you have a broadband outage in my area GU1 2

  • madcyclist1
    mad cyclists (@madcyclist1) reported from Hindhead, England

    @VodafoneUK my issue started on the 8th of jan gets escalated to customer relations with a special number to call every time I call no one knows what the issue is - the line signal from your team is useless as you can’t hear them and they don’t know what to do #badcustomerservice

  • Rescue_999
    The Volunteer (@Rescue_999) reported from Camberley, England

    @VodafoneUK @BBCWatchdog @MoneySavingExp Is it legal to charge a customer full price three months after the hardware was paid for and contract expired and then ignore that customer complaint?

  • JoshuaSalesIX
    Joshua Sales (@JoshuaSalesIX) reported from Wokingham, England

    Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • jolly_angelina
    jolly_angelina 💙 (@jolly_angelina) reported

    @VodafoneUK Good morning. Trying to top up. BVB due in few days. Run through menu. Get to "We're putting you through to automated .." Has cut off 3 times at this point. Can you help?

  • Al__S
    al (@Al__S) reported

    @VodafoneUK I have no desire to sit through bot menus and be led by an underpaid call centre worker with a script through a series of pointless checks when the issue is categorically outside the house

  • MildRiot
    Mr Boyce (@MildRiot) reported

    @VodafoneUK Hey. My broadband collection has been frequently dropping out for several days. Please help. Thanks.

  • BuickJohnc
    JCB (@BuickJohnc) reported

    @VodafoneUK Really poor service

  • jodyrule
    jodyrule (@jodyrule) reported

    As of yesterday, a lawsuit has been confirmed as the best course of action against the lying @VodafoneUK @VodafoneGroup I may only be a nobody, but I won’t let them get away with the bullshit way they do business or customer service. #scum #customercareless

  • shakazoulou93
    zoulou (@shakazoulou93) reported

    @VodafoneUK Hey Jason sorry im a bit angry. Im a new customer bro

  • ElbaDragon
    Mother of Dragon aka I told you this would happen (@ElbaDragon) reported

    Dear @VodafoneUK. I have tried to get in touch with you for two days now. Your 'chatbot' isn't working properly, and after finally getting through to a human on chat, the chat just closed down. What is going on? In the meantime, I cannot make any calls.

  • n_flooy
    n.flooy_rejoinEU_FBPE (@n_flooy) reported

    @VodafoneUK You barely have 5G even next to London. Expensive network plus now you come up with credit checking existing customers when upgrading to 36m contract. EE sells iPhone 13 pro 24m 100GB with EU roaming you are much more expensive!!!

  • MattStevens_95
    Matthew Stevens (@MattStevens_95) reported

    @VodafoneUK hi, my NAT type is stuck on NAT Type 3 on my PS5. I am using a WiFi hotspot. I have tried everything to change this. Please help.

  • mykonette
    Mykonette (@mykonette) reported

    @VodafoneUK I have been having terrible issues with Wi-Fi/internet. Please help!