Vodafone Outage Report in Ash Vale, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ash Vale, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ash Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Wi-fi (13%)
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Phone (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ash Vale, Surrey, England
The most recent Vodafone outage reports came from the following cities: Guildford, Farnham, Egham, Bracknell, Alton, Wokingham, Addlestone and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| Farnham |
Phone | |
| Egham |
Internet | |
| Bracknell |
Internet | |
| Alton |
Internet | |
| Guildford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Ash Vale, England
Latest outage, problems and issue reports in Ash Vale and nearby locations:
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
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mark lawrence
(@thepastrychefuk) reported
from
Bracknell, England
I have dealt with some poor companies, as we all do on occasion. But having to deal with a company like @VodafoneUK makes me sick to my stomach, they are simply CON artists and shysters. #conmen #shysters #parasites
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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∞ Jason ∞
(@Jason_Leaman) reported
from
Hindhead, England
@VodafoneUK I’ve already wasted a load of time with unhelpful online chats who always end up telling me there’s nothing they can do. Can never get through in the phone. It’s pretty bad, too stressful, and very frustrating. Every time.
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Lily
(@lilyrocks) reported
from
Spelthorne District, England
@VodafoneUK Have you fixed it yet? I want my Friday treat thingy 😤
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneGroup @VodafoneUK you have the worst #CustomerService on this planet A total embarrassment to the great customer service most companies offer - no contact from u - miss sold - no updates on replacement miss informed - 8 weeks later what a joke #badcustomerservice
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FarooQ HussaiN
(@iSuportPakistaN) reported
from
Bracknell, England
@VodafoneUK what's going on with your network 👀 Can't even open a normal website since this evening at Bracknell RG12 8YA #Vodafonedown #Vodafone #VodafoneUK
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@VodafoneUK I’ve called twice now to notify You I’m moving. 1st time you hung up, 2nd time your voice assistant wasn’t giving me the right option. To save my sanity, could someone help me? Via message or direct call would be fab.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK wow your now refusing to take calls. For 30 minutes now I’ve been told you will not answer a call but speak to a bot 🤖, wow wow wow your customer service has hit a new low. Take a bow #customerseviceless
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK
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Matt Gilbert
(@Mattg2212) reported
from
Bracknell, England
@VodafoneUK made an online order, got emails confirming delivery today but no dispatch email and online chat can’t find my order. My account says I cancelled my airtime but can pay off my handset. Help!
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Martin Greenbank
(@MartinGreenbank) reported
from
Guildford, England
@VodafoneUK how do I check if you have a broadband outage in my area GU1 2
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Essential Drops of Wellness
(@oilyblessed) reported
from
Winkfield, England
@VodafoneUK how do you expect for someone to be without a connection for 48+hrs? Every time I get in touch with your customer service they tell me it will be a few more hours. On hold for hours and the eSIM still now working. Customer of over 10 years and this is how you treat me
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneUK my issue started on the 8th of jan gets escalated to customer relations with a special number to call every time I call no one knows what the issue is - the line signal from your team is useless as you can’t hear them and they don’t know what to do #badcustomerservice
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Essential Drops of Wellness
(@oilyblessed) reported
from
Winkfield, England
Never ever choose @VodafoneUK first chance I’ll have to move from them I’ll do it... their agents are ignorant and not willing to help... I’ve been without a phone number for over 48 hours and after several hours on hold and being transferred to different departments they hung up
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John_Leakey_BTFC
(@jaleakey) reported
from
Bracknell, England
@VodafoneUK I’ve just lost my Vodafone mobile data signal and have no phone signal. Can you look into this please ? Done the usual turn off and on and removed sim
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gee
(@georgiaxfleming) reported
from
Blackwater, England
@VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.
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Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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shripad
(@sbhadti) reported
@VodafoneUK Signed 24Months contract completed 120days. Sent couple of e-mails and no voucher..What else I have to do. Please help..
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Jonny Fitzsimons 🐑☘📚⚽️🏈
(@JTSFitz) reported
Hey @VodafoneUK why is your customer service chat so terrible? I shouldn't be passed round 5 different teams to get a simple problem (which your website caused) sorted.
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Jonny Fitzsimons 🐑☘📚⚽️🏈
(@JTSFitz) reported
@VodafoneUK Yes, I did that already and it led to being passed around 5 different departments. Can you see why I don't think starting that process again will help?
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Lorraine Cope
(@_HappyFish_) reported
@VodafoneUK I think we're beyond that now. I'd like to escalate the complaint. I'd also like a copy of the read-out showing the fault and lack of internet connection. All 3 engineers could see from their equipment the continued fault. I'd like to know how I request a copy of this, please.
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Jeremy Wood
(@excitedpixels) reported
@VodafoneUK Customers beware. More scammers are on the loose. 01514530524 is another such number so be wary of this. It's claiming to be from liverpool but I'm guessing it's a lot further a field than that. They hung up before talking (ok) but google says they're bad.
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Alan Rowe
(@skid_rowe82) reported
1/2) @VodafoneUK are there any known issues with the network? For the last few days, I have not been able to maintain a call longer than 45 seconds and when I try to call them back, I can't connect? This is getting very frustrating when you're in the middle of an important call.
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john wragg
(@downthelamb) reported
@VodafoneUK Simply do as I ask. I’ve been trying to get Vodafone to actually do something for over 2 weeks. By today please escalate this complaint to your customer service, or resolve it with a £100 compensation payment to my Vodafone mobile phone account.
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Stuart Maclean
(@stuomac88) reported
@VodafoneUK is there any issues with broadband at the moment? Think we are on backup 4g ****** which is soooo slow…
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Simon Buckwell
(@neuronlight) reported
@VodafoneUK I'm able to get Vodafone Broadband via the CityFibre network. How long does it (approximately) take to install and activate?
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John Parsons
(@OldPeacock1972) reported
@VodafoneUK treat their customers like dogshit, they are utter scum.