Vodafone Outage Report in Ash Vale, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ash Vale, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ash Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ash Vale, Surrey, England
The most recent Vodafone outage reports came from the following cities: Guildford, Farnham, Egham, Bracknell, Alton, Wokingham, Addlestone and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| Farnham |
Phone | |
| Egham |
Internet | |
| Bracknell |
Internet | |
| Alton |
Internet | |
| Guildford |
Internet |
Community Discussion
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Vodafone Issues Reports Near Ash Vale, England
Latest outage, problems and issue reports in Ash Vale and nearby locations:
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jodyrule
(@jodyrule) reported
from
Winkfield, England
Honorary mention to @TalkTalk Like @VodafoneUK they too thought **** it why call a customer when we say we will. #4weekslater #nothing
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Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I can’t believe I have not spoken with any1 from VF! The bots been broken Twitter team lies because I’ve dmd and not response and I cannot phone because you won’t except calls! How can I manage my business with #vodafone when the deal I. Day to day #customercareless #scoundrals
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∞ Jason ∞
(@Jason_Leaman) reported
from
Hindhead, England
@VodafoneUK I’ve already wasted a load of time with unhelpful online chats who always end up telling me there’s nothing they can do. Can never get through in the phone. It’s pretty bad, too stressful, and very frustrating. Every time.
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Matt Gilbert
(@Mattg2212) reported
from
Bracknell, England
@VodafoneUK made an online order, got emails confirming delivery today but no dispatch email and online chat can’t find my order. My account says I cancelled my airtime but can pay off my handset. Help!
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I am not typing just because you feel sun standard customer is acceptable. I want to talk to a person… I’ve explained the reasons a million times to you all. #Learningdifficulties make it harder … so pick up a dam phone
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John_Leakey_BTFC
(@jaleakey) reported
from
Bracknell, England
@VodafoneUK I’ve just lost my Vodafone mobile data signal and have no phone signal. Can you look into this please ? Done the usual turn off and on and removed sim
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I was an advocate 4 @VodafoneUK #vodafone but this past 10 days (and still unable 2 speak to someone). I think thats #disgusting They told me they’d call me but never did. Now Ill b cut off because after 10 days I cannot speak to anyone. At least I got evidence of efforts
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneUK my issue started on the 8th of jan gets escalated to customer relations with a special number to call every time I call no one knows what the issue is - the line signal from your team is useless as you can’t hear them and they don’t know what to do #badcustomerservice
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK are at it again threatening me but still not had my call back over a month later. **** you vidafone. I’m going to rip you apart in court. Did I mention **** you
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneGroup @VodafoneUK you have the worst #CustomerService on this planet A total embarrassment to the great customer service most companies offer - no contact from u - miss sold - no updates on replacement miss informed - 8 weeks later what a joke #badcustomerservice
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK wow your now refusing to take calls. For 30 minutes now I’ve been told you will not answer a call but speak to a bot 🤖, wow wow wow your customer service has hit a new low. Take a bow #customerseviceless
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@VodafoneUK I’ve called twice now to notify You I’m moving. 1st time you hung up, 2nd time your voice assistant wasn’t giving me the right option. To save my sanity, could someone help me? Via message or direct call would be fab.
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I can’t believe I have not spoken with any1 from @VodafoneUK ! The bots been broken Twitter team lies because I’ve dmd and no response and I cannot phone because you won’t except calls! How can I do business with #vodafone when they’re day2day #customercareless #scoundrals
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK You’re messaging me asking me to call and not calling me like you said you would but won’t accept phone calls! How am I supposed to talk then! You customer care is #awful ans I have logged the past 7 days nightmare in case you cut my phone off and I have to seek legal advice.
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gee
(@georgiaxfleming) reported
from
Blackwater, England
@VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I’m now just posting about how crap @VodafoneUK are and #customerservice for evidence. I cannot call them I cannot use their robot I cannot reply to their threats THEY STILL AINT CALLED THEY STILL AINT ACKNOWLEDGED AND ITLL BE MY FAULT EVEN WITH 2 weeks evidence A totes #joke
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Failcon_wolf
(@FailconOnTwitch) reported
@VodafoneUK since I upgraded a few months ago I have not been able to view any of my account information etc, it all just says unable to get this data with an error code. Already went through support who told me my account had been reset and after 3 days reset the app again and
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👑 Mr J Thomas 👑
(@JedL2b) reported
So my recommendation is anyone who uses @VodafoneUK to cancel immediately. Do not renew & do not contemplate joining this company. Their “customer service” is appalling, the way they treat loyal customers is disgusting. DO NOT take out broadband or phone contracts with them
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Steve
(@MangostaTips2) reported
@JedL2b @VodafoneUK having a similar problem with @BankofScotland unable to speak to anyone who cares about a customer who has been with the bank 37 years - you couldn't make it up
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Lesley Whiteman SM
(@lesleywhiteman) reported
@OnePlus_Support hi, my OnePlus five is still going strong but @VodafoneUK tell me I need to upgrade as they are shutting their 3G network, which mine uses for texts and calls. Can you confirm if that's correct please?
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Dee Pryce
(@Crazydee2704) reported
@VodafoneUK Just had a very interesting interaction with your customer services. I tried paying my bill but there was no option, set up like a direct debit. When queried, told no direct debit set up. When I return to the app, the page is completely...
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Ikram
(@Ikram_Sahib) reported
@virginmedia @VodafoneUK Vodafone are offering me an engineer date for the 14th June lol. I've spoken to about 5 members of staff who instead of resolving the issue put me back in the customer service queue without warning. Virgin can you offer a quicker date?
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Ikram
(@Ikram_Sahib) reported
@VodafoneUK @virginmedia I've already called and recieved terrible customer service
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Toby White
(@Tobermoree) reported
If I can give you any advice running a business it's never, ever, ever use @VodafoneUK. The most unhelpful service of any company ever.
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Olivia
(@Olivia_DeHaney) reported
Wow! Over an hour on a chat to @VOXI_UK then another two hours to @VodafoneUK for them to DISCONNECT the chat as they can’t answer my question after passing me around 6+ advisors and put me to the back of the queue! This has been the worst experience with a phone provider EVER.
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Ben Barker
(@Ben_Barker1989) reported
Has @VodafoneUK been terrible for anyone else the last couple of days? 4g isn't loading anything. It's like my phone has somehow regressed to dial up speeds