Vodafone

Vodafone Outage Report in Ash Vale, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Ash Vale, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ash Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Ash Vale, Surrey, England 11/27/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ash Vale, Surrey, England

The most recent Vodafone outage reports came from the following cities: Bracknell, Hook, Guildford, Farnham, Egham, Alton, Wokingham and Addlestone.

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City Problem Type Report Time
United KingdomBracknell Internet
United KingdomHook Phone
United KingdomBracknell Wi-fi
United KingdomGuildford Internet
United KingdomFarnham Phone
United KingdomEgham Internet

Community Discussion

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Vodafone Issues Reports Near Ash Vale, England

Latest outage, problems and issue reports in Ash Vale and nearby locations:

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    @SGall78 @VodafoneUK Just cancel, their service is shit

  • gb20man Grant Baartman (@gb20man) reported from Bracknell, England

    Intermittent network service from @virginmedia again, seems I need to use my reliable personal hotspot from @VodafoneUK - at least I have a fallback plan.

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    Seems @VodafoneUK have time for happy customers but not to resolve their **** ups

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    @VodafoneUK @dazzer2103 Ditch them mate pathetic service

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK I have been on hold for 50mins with no indication of how much longer I might need to wait. Piss poor.

  • SJH_Photography Simon Harvey (@SJH_Photography) reported from Addlestone, England

    @VodafoneUK one week with VF and remembering the reason I left almost 6 years ago. Useless customer service. Come back EE all is forgiven!

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail

  • tracie0909 tracy wilks (@tracie0909) reported from Spelthorne District, England

    @VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.

  • MichaellaB17 Michaella Brittain (@MichaellaB17) reported from Spelthorne District, England

    @VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful

  • storeyarmer Julian B (@storeyarmer) reported from Spelthorne District, England

    @VodafoneUK Hi Guys ,over the past 10 days or so I've made 3 calls to CS, enquiring about delivery of router. Last Mon I was told last Fri. Last Friday I was told this Tues. Service went live yesterday and was told I wouldnt be billed until router was connected. Was billed y'day

  • paulwogel PAUL WOGEL Snr (@paulwogel) reported from Sandhurst, England

    @Tom0244112 @VodafoneGroup @VodafoneUK Customer support worthless- was with them 4 weeks promised 24mbs, lucky if we got over 11mbs - now with Sky get around 30mbs

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK 90mins on hold. You utter shysters. Awful service.

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    Once again @VodafoneUK are pathetic, best answer my DM or I'll be cutting off my direct debit until someone solves the issue

  • A1Ninja Chris Russell (@A1Ninja) reported from Sunningdale, England

    @VodafoneUK been a loyal customer of yours for 15 years however mobile coverage is nowhere near as good as it used to be and your automated telephone service is the worst in the world!!!

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    No joke but #Vodafone does have the worst customer Service ever!! @VodafoneUK @VodafoneBiz

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Wokingham, England

    Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀

  • chrisquarterz Chris Quartermain (@chrisquarterz) reported from Godalming, England

    @VodafoneUK Oooor look up Chris Quartermain phone number ending in 803 (there are not too many of us ) and sort out my new problem and compensate me for the old ones. My wife and i have wasted hours on the phone to you lot.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • gjonesy09 Geoff Jones (@gjonesy09) reported from West Barns, Scotland

    @VodafoneUK do you think it is right to sell your customers Broadband contracts without advising them during the sales process that you have known compatibility issues with Sky Q boxes. When I say compatibility issues, what i mean is your WiFi routers do not connect to SkyQ. 🤬🤬

  • T0niL0uise Toni Davies (@T0niL0uise) reported

    @VodafoneUK Why don't you read my existing complaint[s] (ref 29832685).. while you're at it, have a listen to the endless calls i've had to endure, play some horrendous music in your ears for 3 hours and then contact me and discuss a solution. You bunch of numpties.

  • roundysr Stephen Round (@roundysr) reported

    @VodafoneUK how about looking at the dismal service I received yesterday and today. #notahappybunny

  • Catherinef93 Cat Finders (@Catherinef93) reported

    @VodafoneUK I spent 3 hours yesterday morning trying to upgrade. I got disconnected & the the advisor I got reconnected to do the same deal. I rang up this morning only to be told your having tehcinal issues and can’t process any orders… your not competitive on price for existing customers

  • carolinep0 Caroline P. 🇪🇺🔶 💙 Enough Is Enough! (@carolinep0) reported

    @OpusFluke @VodafoneUK She has to get a formal response to a complaint first. You can only (as far as we can tell) complain by phoning another number. And I think she’s only had one actuall call-back, and nothing more has happened.

  • gemmaritchie Gemma Ritchie (@gemmaritchie) reported

    @O2 why do you get worse and worse coverage. Our town was all 4G now it’s 3G and nothing works as you’ve reduced that down. No SatNav no Social Media, no web browsing in 3G. Going to have to change to @VodafoneUK at this rate

  • Catherinef93 Cat Finders (@Catherinef93) reported

    @VodafoneUK And have made no effort to retain me as a customer. Your customer service is shocking and I’m tied into a sim only contract so I’m unable to leave unless I upgrade with yourselves. I’m not very impressed

  • T0niL0uise Toni Davies (@T0niL0uise) reported

    7. Another night. Speak to multiple call handlers @VodafoneUK. End up transferred to someone who thinks im a colleague, not the public. Advised to "keep it simple, call back and cancel my plan" Also advised... "don't mention the complaint or they'll probably pass you on"

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @VodafoneUK being charged for 2x connection plans for a watch I purchased, no one seems to be able to help! Wasted 30mins today so far!

  • jljphotography Jeremy L-Jones (@jljphotography) reported

    @VodafoneUK hi.. as asked yesterday I’m messaging your team directly but getting no replies. Also was told I’d be contacted 11:00 re long term issue with my phone. Is anyone there or should I just give up? Thx