Vodafone Outage Report in Ash Vale, Surrey, England
Why is my Vodafone service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours in Ash Vale, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ash Vale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at Vodafone
Vodafone is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Ash Vale, England
The most recent Vodafone outage reports came from the following cities: Wokingham, Sandhurst, Guildford, Fleet, and Staines.
| City | Problem Type | Report Time |
|---|---|---|
 Wokingham
|
Phone | 7 days ago |
|
Sandhurst
|
Phone | 18 days ago |
|
Guildford
|
Phone | 22 days ago |
|
Guildford
|
Internet | 1 month ago |
|
Fleet
|
1 month ago | |
|
Guildford
|
Phone | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Ash Vale, England
Latest outage, problems and issue reports in Ash Vale and nearby locations:
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mark lawrence (@thepastrychefuk) reported from Bracknell, EnglandI have dealt with some poor companies, as we all do on occasion. But having to deal with a company like @VodafoneUK makes me sick to my stomach, they are simply CON artists and shysters. #conmen #shysters #parasites
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Lily (@lilyrocks) reported from Spelthorne District, England@VodafoneUK Have you fixed it yet? I want my Friday treat thingy 😤
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gee (@georgiaxfleming) reported from Blackwater, England@VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand
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John_Leakey_BTFC (@jaleakey) reported from Bracknell, England@VodafoneUK I’ve just lost my Vodafone mobile data signal and have no phone signal. Can you look into this please ? Done the usual turn off and on and removed sim
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Ben Henderson 🏴 (@ben3003) reported from Finchampstead, England@VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.
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Joshua Sales (@JoshuaSalesIX) reported from Wokingham, EnglandThere’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK
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George Biswas (@Geojam) reported from Virginia Water, England@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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George Biswas (@Geojam) reported from Virginia Water, England@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
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The Volunteer (@Rescue_999) reported from Camberley, England@VodafoneUK @BBCWatchdog @MoneySavingExp Is it legal to charge a customer full price three months after the hardware was paid for and contract expired and then ignore that customer complaint?
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Essential Drops of Wellness (@oilyblessed) reported from Winkfield, EnglandNever ever choose @VodafoneUK first chance I’ll have to move from them I’ll do it... their agents are ignorant and not willing to help... I’ve been without a phone number for over 48 hours and after several hours on hold and being transferred to different departments they hung up
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George Biswas (@Geojam) reported from Virginia Water, England@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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Nida (@themaghribiya) reported from Egham, England@VodafoneUK yet again my wifi has gone down this is ridiculous.
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FarooQ HussaiN (@iSuportPakistaN) reported from Bracknell, England@VodafoneUK what's going on with your network 👀 Can't even open a normal website since this evening at Bracknell RG12 8YA #Vodafonedown #Vodafone #VodafoneUK
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Martin Greenbank (@MartinGreenbank) reported from Guildford, England@VodafoneUK how do I check if you have a broadband outage in my area GU1 2
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Essential Drops of Wellness (@oilyblessed) reported from Winkfield, England@VodafoneUK how do you expect for someone to be without a connection for 48+hrs? Every time I get in touch with your customer service they tell me it will be a few more hours. On hold for hours and the eSIM still now working. Customer of over 10 years and this is how you treat me
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mad cyclists (@madcyclist1) reported from Hindhead, England@VodafoneGroup @VodafoneUK you have the worst #CustomerService on this planet A total embarrassment to the great customer service most companies offer - no contact from u - miss sold - no updates on replacement miss informed - 8 weeks later what a joke #badcustomerservice
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mad cyclists (@madcyclist1) reported from Hindhead, England@VodafoneUK my issue started on the 8th of jan gets escalated to customer relations with a special number to call every time I call no one knows what the issue is - the line signal from your team is useless as you can’t hear them and they don’t know what to do #badcustomerservice
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∞ Jason ∞ (@Jason_Leaman) reported from Hindhead, England@VodafoneUK I’ve already wasted a load of time with unhelpful online chats who always end up telling me there’s nothing they can do. Can never get through in the phone. It’s pretty bad, too stressful, and very frustrating. Every time.
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Alexander Bignell (@Biggers1977) reported from Yateley, England@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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Joshua Sales (@JoshuaSalesIX) reported from Wokingham, EnglandHave nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Hopper (@DooHopper) reported@nickthesurfer @VodafoneUK @Ofcom Trouble is every provider is upping their providers so not much value anywhere
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Claire Isabel (@ClairePage00) reported@VodafoneUK you owe me £232 and have done for circa 2 months now. I have spent literally hours on the phone to customer services representatives, being passed from pillar to post on several different occasions, and have been assured I will be refunded in 3-5 days and… nothing!
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Mad *** (@SteveSuttar) reported@VodafoneUK Vodafone still haven't fixed my issues. And have now failed to call me back twice with an update
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💕 (@oliviasbreasts) reported@VodafoneUK Vodafone are supposed to be arriving to mine to set up broadband tomorrow however DPD have not delivered the necessary items. I called you & asked for this to be arranged a couple days ago & was told I would receive new tracking details but I haven’t! Can I have help?
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DATACENTREME (@datacentreme) reported@SMARTYMobileUK the page where I put my PAC code in doesn't seem to be working. Please assist me as would like to implement this change asap today as moving from @VodafoneUK who, after several years of being a customer of theirs, have finally proved themselves incompetent. Thanks
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Davewood1894 (@davewood1894) reported@VodafoneUK 25 yr customer soon to be going elsewhere, shocking service this week.
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Carolion (@CarolionD) reported@VodafoneUK Hi I’ve got an additional charge on my account that I’m confused about. Can you help please? Thanks
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Steven Kent (@s7evenrk) reported@VodafoneUK I suppose I’m fortunate I’m not with Vodafone for my broadband! It doesn’t get away from the issue that 5 of us don’t have access to the services we pay for unless I’m more than 1mile from my house? It’s still down
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Aammanda (@AviatressMiles) reported@VodafoneUK I am livid as one of the customer service people just hung up on me. NEVER EVER have I had this before with Vodafone. I am appalled in all honesty.
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Aammanda (@AviatressMiles) reported@VodafoneUK luckily the customer service person after was lovely, and very professional and understanding.