Vodafone Outage Report in Ash Vale, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ash Vale, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ash Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Vodafone
Vodafone is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Wi-fi (13%)
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Phone (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ash Vale, Surrey, England
The most recent Vodafone outage reports came from the following cities: Guildford, Farnham, Egham, Bracknell, Alton, Wokingham, Addlestone and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| Farnham |
Phone | |
| Egham |
Internet | |
| Bracknell |
Internet | |
| Alton |
Internet | |
| Guildford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Ash Vale, England
Latest outage, problems and issue reports in Ash Vale and nearby locations:
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I am not typing just because you feel sun standard customer is acceptable. I want to talk to a person… I’ve explained the reasons a million times to you all. #Learningdifficulties make it harder … so pick up a dam phone
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneGroup @VodafoneUK you have the worst #CustomerService on this planet A total embarrassment to the great customer service most companies offer - no contact from u - miss sold - no updates on replacement miss informed - 8 weeks later what a joke #badcustomerservice
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneUK my issue started on the 8th of jan gets escalated to customer relations with a special number to call every time I call no one knows what the issue is - the line signal from your team is useless as you can’t hear them and they don’t know what to do #badcustomerservice
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK
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Essential Drops of Wellness
(@oilyblessed) reported
from
Winkfield, England
Never ever choose @VodafoneUK first chance I’ll have to move from them I’ll do it... their agents are ignorant and not willing to help... I’ve been without a phone number for over 48 hours and after several hours on hold and being transferred to different departments they hung up
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK wow your now refusing to take calls. For 30 minutes now I’ve been told you will not answer a call but speak to a bot 🤖, wow wow wow your customer service has hit a new low. Take a bow #customerseviceless
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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Martin Greenbank
(@MartinGreenbank) reported
from
Guildford, England
@VodafoneUK how do I check if you have a broadband outage in my area GU1 2
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Matt Gilbert
(@Mattg2212) reported
from
Bracknell, England
@VodafoneUK made an online order, got emails confirming delivery today but no dispatch email and online chat can’t find my order. My account says I cancelled my airtime but can pay off my handset. Help!
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mark lawrence
(@thepastrychefuk) reported
from
Bracknell, England
I have dealt with some poor companies, as we all do on occasion. But having to deal with a company like @VodafoneUK makes me sick to my stomach, they are simply CON artists and shysters. #conmen #shysters #parasites
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@VodafoneUK I’ve called twice now to notify You I’m moving. 1st time you hung up, 2nd time your voice assistant wasn’t giving me the right option. To save my sanity, could someone help me? Via message or direct call would be fab.
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Essential Drops of Wellness
(@oilyblessed) reported
from
Winkfield, England
@VodafoneUK how do you expect for someone to be without a connection for 48+hrs? Every time I get in touch with your customer service they tell me it will be a few more hours. On hold for hours and the eSIM still now working. Customer of over 10 years and this is how you treat me
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Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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∞ Jason ∞
(@Jason_Leaman) reported
from
Hindhead, England
@VodafoneUK I’ve already wasted a load of time with unhelpful online chats who always end up telling me there’s nothing they can do. Can never get through in the phone. It’s pretty bad, too stressful, and very frustrating. Every time.
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Lily
(@lilyrocks) reported
from
Spelthorne District, England
@VodafoneUK Have you fixed it yet? I want my Friday treat thingy 😤
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
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gee
(@georgiaxfleming) reported
from
Blackwater, England
@VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand
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John_Leakey_BTFC
(@jaleakey) reported
from
Bracknell, England
@VodafoneUK I’ve just lost my Vodafone mobile data signal and have no phone signal. Can you look into this please ? Done the usual turn off and on and removed sim
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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FormerlyMe
(@AshtangaYo) reported
@VodafoneUK @bonecleaver So NOT fixed in any way or shape, so I am going to repeat the question you did not answer : are you going to reduce your clients` monthly bills to the extent of the service blackout?
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Rosie Rosie
(@RosieBlueStar) reported
@VodafoneUK have gone back and forth with Vodafone for months. A complaint dealt with on behalf of the Chairmans Office, well it wasn't dealt with, nor did they do what they said they would. Tina Customer Services...quite simply restores my faith.Tina for Chairman is what I say
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matt newton
(@mattnewtonphoto) reported
@VodafoneUK There is no wate just call center cant take your call and hang up no hold time
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ed francis
(@pompeyhedge) reported
@glynster61 @NunoMartinhoV @VodafoneUK As usual it's under 1mbps mobile bandwidth too. Also having issues with MS websites. I am so sick of this useless 'provider'. 2 contracts ending soon thankfully. Oh and don't get me onto their disgraceful customer service.
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Dan
(@swfcdan1867) reported
@VodafoneUK hello, I'm still waiting for a manager to get in touch with me regarding a very serious complaint I've made, it's been two weeks now! Please advise further
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Katie Conibear
(@KatieConibear) reported
@VodafoneUK I've wasted over 3 hours of my time already on chats on the vodafone website. I'm fed up of explaining why Vodafone are at fault when they know exactly what the issue is. It's been resolved, this is a PSA. Please read the entire thread, thanks!
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Peter Stepponwolf
(@bonecleaver) reported
@VodafoneUK Has the issue been fixed? If not are you going to reduce my monthly bill?
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Rashmi Sudiwala
(@RashmiSudiwala) reported
@VodafoneUK Thanks. I had contacted Vodafone for assistance a couple of days to no avail, but whatever the problem was, you seem to have it fixed now.
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𝖈𝖆𝖗𝖔𝖑
(@cxrolines) reported
@VodafoneUK I plugged in my router yesterday, told to wait until midnight for it to be activated. it’s been over 24 hours since the engineer came round and I still have a red flashing light over the Internet. wtf
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Olwen Minford 💙
(@ArtsHelp) reported
@VodafoneUK is it possible to get customer service from Vodafone re order number is SBL-1000000563231419 ? Telephone system is malfunctioning and not operational-