Vodafone Outage Report in Ash Vale, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ash Vale, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ash Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ash Vale, Surrey, England
The most recent Vodafone outage reports came from the following cities: Egham, Guildford, Bracknell, Hook, Farnham and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Egham |
Internet | |
| Guildford |
Phone | |
| Bracknell |
Internet | |
| Hook |
Phone | |
| Bracknell |
Wi-fi | |
| Guildford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Ash Vale, England
Latest outage, problems and issue reports in Ash Vale and nearby locations:
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK wow your now refusing to take calls. For 30 minutes now I’ve been told you will not answer a call but speak to a bot 🤖, wow wow wow your customer service has hit a new low. Take a bow #customerseviceless
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Matt Gilbert
(@Mattg2212) reported
from
Bracknell, England
@VodafoneUK made an online order, got emails confirming delivery today but no dispatch email and online chat can’t find my order. My account says I cancelled my airtime but can pay off my handset. Help!
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∞ Jason ∞
(@Jason_Leaman) reported
from
Hindhead, England
@VodafoneUK I’ve already wasted a load of time with unhelpful online chats who always end up telling me there’s nothing they can do. Can never get through in the phone. It’s pretty bad, too stressful, and very frustrating. Every time.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I’m now just posting about how crap @VodafoneUK are and #customerservice for evidence. I cannot call them I cannot use their robot I cannot reply to their threats THEY STILL AINT CALLED THEY STILL AINT ACKNOWLEDGED AND ITLL BE MY FAULT EVEN WITH 2 weeks evidence A totes #joke
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneGroup @VodafoneUK you have the worst #CustomerService on this planet A total embarrassment to the great customer service most companies offer - no contact from u - miss sold - no updates on replacement miss informed - 8 weeks later what a joke #badcustomerservice
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I was an advocate 4 @VodafoneUK #vodafone but this past 10 days (and still unable 2 speak to someone). I think thats #disgusting They told me they’d call me but never did. Now Ill b cut off because after 10 days I cannot speak to anyone. At least I got evidence of efforts
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK You’re messaging me asking me to call and not calling me like you said you would but won’t accept phone calls! How am I supposed to talk then! You customer care is #awful ans I have logged the past 7 days nightmare in case you cut my phone off and I have to seek legal advice.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
Honorary mention to @TalkTalk Like @VodafoneUK they too thought **** it why call a customer when we say we will. #4weekslater #nothing
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I am not typing just because you feel sun standard customer is acceptable. I want to talk to a person… I’ve explained the reasons a million times to you all. #Learningdifficulties make it harder … so pick up a dam phone
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK are at it again threatening me but still not had my call back over a month later. **** you vidafone. I’m going to rip you apart in court. Did I mention **** you
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Ian
(@batmanintheming) reported
from
Godalming, England
@VodafoneUK It has not been the service that we were expecting
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I can’t believe I have not spoken with any1 from VF! The bots been broken Twitter team lies because I’ve dmd and not response and I cannot phone because you won’t except calls! How can I manage my business with #vodafone when the deal I. Day to day #customercareless #scoundrals
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneUK my issue started on the 8th of jan gets escalated to customer relations with a special number to call every time I call no one knows what the issue is - the line signal from your team is useless as you can’t hear them and they don’t know what to do #badcustomerservice
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@VodafoneUK I’ve called twice now to notify You I’m moving. 1st time you hung up, 2nd time your voice assistant wasn’t giving me the right option. To save my sanity, could someone help me? Via message or direct call would be fab.
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Rob Parslow
(@tip4profit) reported
from
Bisley, England
@VodafoneUK waiting in for new phone, now told delivery is tomorrow when assured it was for today, can you help as unable to speak to a person on line other than robot
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Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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Rob Parslow
(@tip4profit) reported
from
Bisley, England
@Acko1963 @VodafoneUK Managed to speak to someone, used the words unhappy with service when prompted!
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I told @TalkTalk you both had more than a month to learn customer care but instead treated your customers like their **** so kindly **** yourself or find my number and call and try to mend or I will duck you till Court and **** you cos you suck dog **** Yours truly Mr bitter
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Driving and Stuff
(@driverstoday) reported
from
Ascot, England
@VodafoneUK Hi all, is there a problem with mobile internet, I have an iPhone 13 Pro and the internet keeps dropping out same on my mobile broadband device. Returns after 10 seconds or so.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I can’t believe I have not spoken with any1 from @VodafoneUK ! The bots been broken Twitter team lies because I’ve dmd and no response and I cannot phone because you won’t except calls! How can I do business with #vodafone when they’re day2day #customercareless #scoundrals
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Recycled-Carbon
(@Cryptdropper88) reported
@dafyddgm @VodafoneUK Yeah, trying to cancel my new installation as it's 10 days after I asked for and the number they give redirects you to use that chat bot which barely works, I can't get twitter support to reply to me since last night and apparently there's technical issues. Just want to return it
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Graham F XMcElearney
(@GrahamMacca) reported
@VodafoneUK I'm trying to buy broadband from you but your online checkout doesn't work and your chat agent is broken - doesn't bode well - are you able to help?
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Emma T 💙💛 🏳️⚧️🏳️🌈Ally
(@FrecklesFieldo) reported
@VodafoneUK I'm now onto someone on live chat as I've also had issues with trying to log in via your website today.
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Ed Nesling
(@EdNesling) reported
6 days since you said you’d get back to me and Still waiting for a call from one of your complaints managers. Your customer service dept is a disgrace. @VodafoneUK and still can’t get hold of anyone to speak to.
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Darren Massey
(@Mass2101) reported
@VodafoneUK …..payment of the charges (that a scammer has run up) before they will reinstate her services. So, either cough up or leave your Daughter in a potentially vulnerable position for the next 14 days or so. That’s customer service of the highest order #disgrace
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Michelle Veasey
(@Michelle_Veasey) reported
@VodafoneUK I’ve had an extremely stressful 90 minute conversation with someone in your WiFi experts team who refused to put me through to a manager and after he admitted that the team had lied to me said he would raise a complaint but I will have to wait 48 hours for someone to respond
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Theodora Explorer
(@longblondsilver) reported
@VodafoneUK is your coverage down today? Internet has dropped out half a dozen times this morning already 💔
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Bob Brockwell
(@BobBrockwell) reported
@VodafoneUK thanks again for wasting my time via DM. Honestly, worst customer service ever. Now having to wait 2 months for installation….
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Emma
(@twinkled) reported
Hi @VodafoneUK out of interest, why is my wifi performance terrible when there is bad weather? Is there something science-y behind it?
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David Platt
(@davidplatt468) reported
@VodafoneUK @GoogleUK How about you send me a booster to fix my mis-sold broadband issue? I've submitted my details numerous times and each time I hear nothing back. I guess you have a phone there so pick it up and call me #feeltheconnection #rippedoff