Vodafone Outage Report in Ash Vale, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ash Vale, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ash Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 27: Problems at Vodafone
Vodafone is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (14%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ash Vale, Surrey, England
The most recent Vodafone outage reports came from the following cities: Bracknell, Hook, Guildford, Farnham, Egham, Alton, Wokingham and Addlestone.
| City | Problem Type | Report Time |
|---|---|---|
 Bracknell |
Internet | |
| Hook |
Phone | |
| Bracknell |
Wi-fi | |
| Guildford |
Internet | |
| Farnham |
Phone | |
| Egham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Ash Vale, England
Latest outage, problems and issue reports in Ash Vale and nearby locations:
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK How can I get one of your support staff to fast track through my previous contact with you, saving both you and I time? The issue is almost definitely outside my home and nothing to do with your router or the infrastructure in my house.
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneUK my issue started on the 8th of jan gets escalated to customer relations with a special number to call every time I call no one knows what the issue is - the line signal from your team is useless as you can’t hear them and they don’t know what to do #badcustomerservice
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Lily
(@lilyrocks) reported
from
Spelthorne District, England
@VodafoneUK Have you fixed it yet? I want my Friday treat thingy 😤
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The Volunteer
(@Rescue_999) reported
from
Camberley, England
@VodafoneUK @BBCWatchdog @MoneySavingExp Is it legal to charge a customer full price three months after the hardware was paid for and contract expired and then ignore that customer complaint?
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Nida
(@themaghribiya) reported
from
Egham, England
@VodafoneUK yet again my wifi has gone down this is ridiculous.
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK I keep having broadband connectivity issues, each time I end up spending an hour or more on online chats with your staff, some good, others not. In the end nothing is resolved & I’m convinced the real issue is the ancient Openreach infrastructure in my area.
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∞ Jason ∞
(@Jason_Leaman) reported
from
Hindhead, England
@VodafoneUK I’ve already wasted a load of time with unhelpful online chats who always end up telling me there’s nothing they can do. Can never get through in the phone. It’s pretty bad, too stressful, and very frustrating. Every time.
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John_Leakey_BTFC
(@jaleakey) reported
from
Bracknell, England
@VodafoneUK I’ve just lost my Vodafone mobile data signal and have no phone signal. Can you look into this please ? Done the usual turn off and on and removed sim
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mark lawrence
(@thepastrychefuk) reported
from
Bracknell, England
I have dealt with some poor companies, as we all do on occasion. But having to deal with a company like @VodafoneUK makes me sick to my stomach, they are simply CON artists and shysters. #conmen #shysters #parasites
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Alexander Bignell
(@Biggers1977) reported
from
Yateley, England
@VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…
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mad cyclists
(@madcyclist1) reported
from
Hindhead, England
@VodafoneGroup @VodafoneUK you have the worst #CustomerService on this planet A total embarrassment to the great customer service most companies offer - no contact from u - miss sold - no updates on replacement miss informed - 8 weeks later what a joke #badcustomerservice
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Ben Henderson 🏴
(@ben3003) reported
from
Finchampstead, England
@VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.
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Martin Greenbank
(@MartinGreenbank) reported
from
Guildford, England
@VodafoneUK how do I check if you have a broadband outage in my area GU1 2
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Essential Drops of Wellness
(@oilyblessed) reported
from
Winkfield, England
@VodafoneUK how do you expect for someone to be without a connection for 48+hrs? Every time I get in touch with your customer service they tell me it will be a few more hours. On hold for hours and the eSIM still now working. Customer of over 10 years and this is how you treat me
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Joshua Sales
(@JoshuaSalesIX) reported
from
Wokingham, England
There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK
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Essential Drops of Wellness
(@oilyblessed) reported
from
Winkfield, England
Never ever choose @VodafoneUK first chance I’ll have to move from them I’ll do it... their agents are ignorant and not willing to help... I’ve been without a phone number for over 48 hours and after several hours on hold and being transferred to different departments they hung up
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gee
(@georgiaxfleming) reported
from
Blackwater, England
@VodafoneUK Hello i need to speak to someone about my monthly contract! And pricing as it isn’t correct and all i keep getting is a robot down the phone that dont understand
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FarooQ HussaiN
(@iSuportPakistaN) reported
from
Bracknell, England
@VodafoneUK what's going on with your network 👀 Can't even open a normal website since this evening at Bracknell RG12 8YA #Vodafonedown #Vodafone #VodafoneUK
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George Biswas
(@Geojam) reported
from
Virginia Water, England
@VodafoneUK so just over 3 days since an engineer visit to fix serious broadband connectivity issues, my case is closed and the issues return. Not good enough Vodafone 😡now my unique reference number has expired, I guess I have to endure hours of tests to get back
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah A
(@Chicken_1983) reported
If anyone is thinking of using @VodafoneUK for broadband, please don’t! It’s not been working since Jan, they can’t fix it, yet won’t realease us from our contract. #vodafone #badcustomerservice #ijustwantbroadbandthatworks
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A_Londoner
(@OpTheatreGopher) reported
@VodafoneUK 1/2 Then you're not the best: your competitors dont need to do this. Actually, this makes me think you're one of the worst: Access to the data you provide is not truly unlimited, and you can't use your laptop and phone to give you access to it when out and about.
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candice
(@cgre) reported
@VodafoneUK @TfL Hi Liam, thanks for getting back to me. That’s a shame since the 4G you know supply doesn’t cover the other lines and I wasn’t notified about this change in service via text or email 🤔
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A_Londoner
(@OpTheatreGopher) reported
@VodafoneUK 2/2 ...so, your speeds are not guaranteed, but heavily managed. And your phone's functionality is severely impeded. Your offering is not "the best", but is, in reality, among the worst. You also do not allow users to use VPNs, is that also right @VodafoneUK ??
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Dominic Conte
(@dominic_conte) reported
@VodafoneUK Thanks for the cookie cutter response, but you've gone from WiFi across most of the network to 4G signal over a small part of one line. Hardly a saving grace. How about the Northern, Victoria, Bakerloo, Piccadilly and others?
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Thegeordie71
(@thegeordie71) reported
@VodafoneUK If you haven't sorted the issue out in 5 years what makes you think you are going to sort it out now. It got to the point where I gave up being fobbed off. Customer advisors in India hanging up the phone on you. Promising to send paper copies of my bills which I'm still waiting!
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Josh Mcgreavy
(@Josh_McGreavy) reported
@VodafoneUK will you please stop cutting me off when I’m trying to cancel my contract xx
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Daniel White
(@dj_chalky) reported
Why does @EE make everything so difficult? I put my @VodafoneUK SIM in my new 5G phone and everything just works (except the speeds are terrible) with @EE I have to change my plan to a 5G-ready plan but then I can't upgrade my plan for another month! 5G shouldn't be an add-on!
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Dominic Conte
(@dominic_conte) reported
@VodafoneUK @cgre @TfL Awful decision. What a step backwards in your service provision. Every London Vodafone commuter relies on this, and every other major network offers it. I literally cannot figure this one out.
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Aimee
(@aswayners) reported
@VodafoneUK no signal today in Ashford Kent? Yet when I go into check says it’s fine? Can you let me know please? Thanks