Vodafone

Vodafone Outage Report in Ash Vale, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Ash Vale, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ash Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Ash Vale, Surrey, England 12/09/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ash Vale, Surrey, England

The most recent Vodafone outage reports came from the following cities: Fleet, Alton, Egham, Guildford, Bracknell, Hook and Farnham.

Loading map, please wait...
City Problem Type Report Time
United KingdomFleet Internet
United KingdomAlton Internet
United KingdomEgham Internet
United KingdomGuildford Phone
United KingdomBracknell Internet
United KingdomHook Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Ash Vale, England

Latest outage, problems and issue reports in Ash Vale and nearby locations:

  • A1Ninja Chris Russell (@A1Ninja) reported from Sunningdale, England

    @VodafoneUK been a loyal customer of yours for 15 years however mobile coverage is nowhere near as good as it used to be and your automated telephone service is the worst in the world!!!

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Wokingham, England

    Just had a great conversation with @VodafoneUK customer services. Just renewed 2 of my devices on unlimited sim only and taken out an additional unlimited sim only all with a token discount! Happy days 😀

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    @VodafoneUK @blagmasterg Don't do it, service terrible. They keep ignoring me instead of replying to help me after messing up my order

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    Once again @VodafoneUK are pathetic, best answer my DM or I'll be cutting off my direct debit until someone solves the issue

  • tracie0909 tracy wilks (@tracie0909) reported from Spelthorne District, England

    @VodafoneUK Shocking online customer service. Clearly said I wanted to cancel SIM only deal and both agents said you need to send the handset back in a pre-paid envelope. Thank goodness your telephone agent redeemed the situation.

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    @VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!

  • storeyarmer Julian B (@storeyarmer) reported from Spelthorne District, England

    @VodafoneUK Hi Guys ,over the past 10 days or so I've made 3 calls to CS, enquiring about delivery of router. Last Mon I was told last Fri. Last Friday I was told this Tues. Service went live yesterday and was told I wouldnt be billed until router was connected. Was billed y'day

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    No joke but #Vodafone does have the worst customer Service ever!! @VodafoneUK @VodafoneBiz

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    @SGall78 @VodafoneUK Just cancel, their service is shit

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Wokingham, England

    @VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    @VodafoneUK @dazzer2103 Ditch them mate pathetic service

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    Absolutely pathetic from @VodafoneUK They **** up my order and apparently I have to be passed from pillar to post to fox their mistake. Worse they tell me I will be phoned in a 30 minute window and don't, so ****** off

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    Dear @VodafoneUK please stop ignoring me while you answer other easier problems. You messed up my order and your customer service team didn't phone me back when they said they would.

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail

  • SJH_Photography Simon Harvey (@SJH_Photography) reported from Addlestone, England

    @VodafoneUK one week with VF and remembering the reason I left almost 6 years ago. Useless customer service. Come back EE all is forgiven!

  • nexthopself Andrea (@nexthopself) reported from Shinfield, England

    36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail

  • paulwogel PAUL WOGEL Snr (@paulwogel) reported from Sandhurst, England

    @Tom0244112 @VodafoneGroup @VodafoneUK Customer support worthless- was with them 4 weeks promised 24mbs, lucky if we got over 11mbs - now with Sky get around 30mbs

  • nby83 Angry Man (@nby83) reported from Aldershot, England

    Seems @VodafoneUK have time for happy customers but not to resolve their **** ups

  • MichaellaB17 Michaella Brittain (@MichaellaB17) reported from Spelthorne District, England

    @VodafoneUK Love when everyone at vodaphone says different things i have had a phone for less than 30 days and the phone had issues apparently Vodaphone cant help, this is my last contract with you livid custlmer service over the phone is just awful

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • TaniaTells Tania Hinds (@TaniaTells) reported

    @VodafoneUK hi I upgraded my contract this month but have been debited for my old contract amount today as well. Would you be able to help me figure it out please? Thanks

  • david203cymru David (@david203cymru) reported

    @VodafoneUK I’m guessing this wouldn’t work for me as I can’t even get a mobile signal at home!

  • wilko_joey Jo Wilkinson (@wilko_joey) reported

    @VodafoneUK Exercising your power of attorney form filled in as requested to enable me to control my mothers broadband account. Customer service just told me I can only control her account if I take over ownership!!?? Does Vodafone not recognise what a Power of Attorney is?

  • mortontj30 tjm (@mortontj30) reported

    @VodafoneUK I tried after 6 pm , 1hr 36 waiting then cut off. I just tried at 21.40 the offices are shut. How can I speak to someone!!! i have been a Vodafone customer for years this is terrible!

  • sharemycurry share my curry (@sharemycurry) reported

    @SpotifyCares @SpotifyCares once upon time you use to help now you really cld not give a crap paid a subscription premium then @VodafoneUK has made it free account by mistake & now there making me run around between them in trying to sort this out each blames each other but not sorting it 😖

  • jamiewhyte94 jamie whyte (@jamiewhyte94) reported

    @VodafoneUK I have just received really good service from one of your customer agents, via the Vodafone app, in relation to a query about my account and looking to provide some feedback. What is the best way to do this? I have a reference details etc.

  • sebvannoortwijk Sebastian. (@sebvannoortwijk) reported

    @VodafoneUK Sebastian* I bet they are, but can you resolve the issue? Probably not, because 18 other members of staff can’t help!

  • LisaRawlings1 Lisa Rawlings (@LisaRawlings1) reported

    @VodafoneUK shocking service and undoubtedly the worst mobile phone provider ever!

  • sridout92 Sam Ridout (@sridout92) reported

    @VodafoneUK still not received a response regarding entertainment package issues? Was told 24-48 hours!

  • barriepage Barrie Page (@barriepage) reported

    @VodafoneUK Apparently a new router is coming after yet another painful chat session. Suggest someone from Vodafone tries a chat session to understand the customer's experience. You have a customer feedback survey pop up that blocks the chat and makes it impossible to get help.