3 (Three) Outage in West Horsley, Surrey, England

@ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.

@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

@davwheat_ @ThreeUKSupport @madwedge Distance. 5G upload is terrible. The broadcasting site has beamforming and power on its side. My little OnePlus 9 Pro doesn’t really have either. Higher frequency, shorter distance.

@ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!

@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!

@ThreeUK morning is the service down at sw193Ax?

@ThreeUKSupport why have I yet again not got any signal hit and miss everyday for the last 2 weeks what’s happening ? GU26 6RF area!

Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

@ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.

@ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?

Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

@ThreeUKSupport But you haven’t helped solve the problem at all.

@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

@Adam_R1988 @ThreeUK @Ofcom I've always had a problem with their mobile broadband service. One day, I can get 100mbps, the next, shoots down to 3mbps and unusable. I feel your frustration.

@ThreeUKSupport hmm my SIM card seemingly cannot connect to a network anymore, since three moved me to another plan.

@ThreeUK I have a question... Why am I getting a notice th3 adult filter is on, blocking me from a website I looked at earlier this same day (a Air Gun Club in Halifax) on both my phone and Chromebook... Despite this filter never appearing before now & being with you since 2020?

@ThreeUK your mobile phone signal is Shxte your internet signal is shxte your home wifi is shxte can’t wait till the contract is up

@ThreeUK when will 5g network coverage in CF39?

@ThreeUKSupport No worries now. Turns out my wife got through and was told that there are issues, they will not be fixed, it’s as good as it gets, local shop have had many complaints, exit fee waived as it’s so bad. 5 friends now changing their network too.

@NetworkRailMAN @ThreeUK @northernassist Ah I wondered what it is as it is never clear to hear the message properly.

@ThreeUKSupport My signal keeps cutting in and out, and at times it goes away for about 10 Minutes before coming back with a weak signal

Nobody use @ThreeUK absolutely appalling customer service

@ThreeUK absolutely appalled by the service I just received from your online chat! Even the manager did not want to help me! Been charging me twice and no refund!