3 (Three) Outage Report in West Horsley, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in West Horsley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (57%)
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Internet (28%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near West Horsley, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Ashford, Kingston upon Thames, Sutton, Woking, Worcester Park, Guildford, Crawley, Cranleigh and Leatherhead.
| City | Problem Type | Report Time |
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 London |
Internet | |
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Internet | |
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Internet | |
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Internet | |
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| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near West Horsley, England
Latest outage, problems and issue reports in West Horsley and nearby locations:
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.
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Hamish Ellis
(@Hamish_Ellis) reported
from
Cranleigh, England
Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
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me
(@toffee_7) reported
from
Godalming, England
@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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chris crowley
(@SW19lunchie) reported
from
Merton, England
Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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Service please
(@Unhappyconsume1) reported
from
Crawley, England
@ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.
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Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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richard
(@rikscha_) reported
from
Kingston upon Thames, England
@ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Javeria
(@JaveriaVlogs) reported
@ThreeUKSupport He has an esim, and was never told that you were suspeding the trial, we were under the impression that after a period of trial, Three will roll out esim nationwide. However, he now needs to change his phone and has been unable to activate the esim on the new phone.
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Elisabeth Anderson 💙
(@velobetty) reported
Try to log in to @ThreeUK My3 to change my address. System is not working so asks me to chat with an agent. I ask the agent to change my address and they say they can but to email ID to them. I email ID. I then get an email saying I need to log into My3 to change my address…
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Angela Blacklaw
(@AngelaBlacklaw) reported
from
Harrow Weald, England
@ThreeUK this ain’t ok. No WiFi service for days. Although the money left my account on 11th it’s not marked paid in MyThree account. I call up and I’m told “this isn’t logical” then the phone goes dead. It may not be logical but it happens most months. Needed for work. HELP!
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Kraig Ⓥ 🌱
(@Ohfishcakes) reported
@ThreeUKSupport Why is the internet in my area so poor?
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Jody
(@JodyW_) reported
@ThreeUKSupport Nope I got no reply or I wouldn’t have tweeted what I did - they have done these checks before and kept fobbing me off but this has been going on for over 5 years now that I can get little to no signal inside of my home. All they recommend the last time was to get a booster!
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MofinityTV
(@MofinityTV) reported
@ThreeUKSupport Hi i have no network connection at all, it kept cutting out in the morning but then cut out completely at like 1pm. My post code is B11 4DD
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iamfrancis
(@Francisk91) reported
@dad_ayy @ThreeUK I've had the exact same experience and am now on my *4th* promised resend - seems to be a widespread problem (lots of tweets about this now) they have no solution for!!!! @ThreeUKSupport
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Heather Barnard
(@HeatherBarnard) reported
@ThreeUKSupport have to cancel. Can you confirm something? have my StAC and Livechat said contract would be cancelled in 1 month but just received text that if STAC not used contract will continue. told CHAT it wouldnt be used as user deceased and she said it would be just be cancelled ?
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Tim noriss
(@Timothynorris99) reported
@ThreeUKSupport Really Three, what a joke! Why Update the system in the day? 6days now with No / slow Home Broadband, how am I going to home school with no Broadband?? And I was promise a call on Friday and still nothing!!
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Bertie Brink
(@BertieBrink) reported
@cfzellers4 @malcolmbooden @ThreeUK This is on cable in the building coaxial. They are migrating to fibre but my neighbors have the same results on fibre. I am reviewing SLA and terms sheet. Really not happy paying for something I basically never even get half of.