3 (Three)

3 (Three) Outage Report in West Horsley, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in West Horsley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in West Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in West Horsley, Surrey, England 05/09/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (17%)

    Phone (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Horsley, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Teddington, Ashford, Kingston upon Thames, Sutton, Woking and Worcester Park.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near West Horsley, England

Latest outage, problems and issue reports in West Horsley and nearby locations:

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • melvgotti M 🇳🇬 (@melvgotti) reported from London, England

    @ThreeUKSupport No. My signal is shit in central london and I can't even load YouTube videos or google maps on 4g

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @TheHodge @ThreeUK Three. It's a known problem though

  • Vanessssaxo V. (@Vanessssaxo) reported from London, England

    @ThreeUK why is my service not working 😡

  • ApostlesBarber1 ApostlesBarberShop (@ApostlesBarber1) reported from Merton, England

    @ThreeUK My mobile internet still not working past 24 hours! Been with out internet 😡

  • JohnOHarePrice John O'Hare-Price (@JohnOHarePrice) reported from London, England

    @ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet

  • themib Martin Bentley (@themib) reported from London, England

    @Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

  • Gcrobb Graeme (@Gcrobb) reported from Merton, England

    @ThreeUKSupport why’s your network done. Why you bothering with 5G when you can’t even run a network!!! 🤬🤬🤬🤬#Threemobile

  • niallomalley Niall O'Malley (@niallomalley) reported from Kingston upon Thames, England

    @ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…

  • TheDuped1 The Duped (@TheDuped1) reported from Bramley, England

    @ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....

  • chess_galea Chess Galea (@chess_galea) reported from London, England

    @ThreeUKSupport trying to use the chat feature on the app it’s not working

  • ChrisTheDJ Chris Merriman (@ChrisTheDJ) reported from London, England

    @ianbetteridge @ThreeUK Three has been down nationwide since midnight

  • Lu_uke Luke (@Lu_uke) reported from Merton, England

    Gosh @ThreeUK has one of the worst internet signal ever in #UK I’ll never recommend it!

  • wench25 Shawn Little1 Kalina (@wench25) reported from Egham, England

    @BBCBenThompson @ThreeUK @BBCBreakfast I did not realize it was down until I saw your news report - as I am in my house & I use my wifi (not data) // have turned the WiFi off on my phone and it def does NOT connect to the internet 😳 Hope you get a response from @ThreeUK soon !!

  • MartinWWalker Martin Walker (@MartinWWalker) reported from Kingston upon Thames, England

    @ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly

  • leoandrewvw Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️‍🌈🇬🇧 (@leoandrewvw) reported from Virginia Water, England

    @ThreeUK please could you sort poor service and customer relations out!!!!

  • peacemakeruk sue s (@peacemakeruk) reported from Guildford, England

    @ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents

  • melvgotti M 🇳🇬 (@melvgotti) reported from London, England

    @ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either

  • leoandrewvw Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️‍🌈🇬🇧 (@leoandrewvw) reported from Virginia Water, England

    @ThreeUK again our signal availability in GU25 is non existent!!! This happened for a week two weeks ago and as if this morning nothing. Please let me know what is going on!!!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ch3ukl1 C Li (@Ch3ukl1) reported

    @ThreeUKSupport Finally have some periodic 3g service today after no service for the last 2 days. When is the work going to finish after your reply saying it will finish on Monday

  • emmajane_net emma jane (@emmajane_net) reported

    @sil After 11 years with @ThreeUK I finally gave up and switched to EE. no regrets and the customer service is *chefs kiss* sublime.

  • SJLingwood 🌍 Stephen Lingwood (@SJLingwood) reported

    @ThreeUKSupport Hi Three. Do you know the pay as you go phone line doesn't work? It asks you to talk to a person or press 2 to continue with the top up but when you press 2 it takes you back to the main menu! You go around in circles and can never get to top up!

  • sammy56373846 sammy (@sammy56373846) reported

    @ThreeUKSupport Hi, I got given my PAC Code by Three which I gave to my new network. They are saying the earliest date the transfer can be done is on August. This suggests that something has gone wrong on your end, and you haven't cancelled the contract/released my number...

  • Welsh18John John Welsh (@Welsh18John) reported

    @ThreeUKSupport really poor response when trying to potentially give you extra business.

  • Khadijahhhxo khadijah (@Khadijahhhxo) reported

    Can’t wait to leave @ThreeUK in a few months, they have THE WORST mobile data ever.

  • RobertRheaPhoto Robert Rhea (@RobertRheaPhoto) reported

    @ThreeUKSupport @ThreeUK As a new customer - I have to say your customer support (from a US perspective) SUCKS. It has taken more than a week to try and move a number from Pay as you Go to a monthly contract. No one can tell me when it may be complete.

  • Signedbysophiee Soph ✨🇯🇲 (@Signedbysophiee) reported

    @ThreeUKSupport This does not help. The query was I need to turn my voicemail on. I don’t need to check my voicemail, I have no voicemails. I need to turn it on after previously turning it off. I no I need to speak to an advisor todo. I cannot because your automated system doesn’t have a option

  • aysha_happy1 #FreeThoseInNeed (@aysha_happy1) reported

    Avoid @ThreeUK like the plague, worst coverage ever, 5g ain't 5g and their mobile hot-spot is a scam. Avoid at all costs you will be ripped off

  • vexedoldgeezer VexedOldGeezer (@vexedoldgeezer) reported

    @ThreeUK No thanks. How about sorting out the awful reception. Absolutely shite internet connection. Can’t wait for my contract to end.