3 (Three)

3 (Three) Outage Report in Sutton, Greater London, England

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The latest reports from users having issues in Sutton come from postal codes SM2.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sutton, Greater London, England 04/16/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sutton, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Deptford, London, City of Westminster, Fulham, Holborn, Tower Hamlets, Feltham, Charlton, Croydon, Acton, Ashford, Kingston upon Thames, Southwark, Woolwich and Newham.

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City Problem Type Report Time
United KingdomDeptford Internet
United KingdomLondon E-mail
United KingdomCity of Westminster Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • COCOCHAPZ_ C (@COCOCHAPZ_) reported from Ealing, England

    @ThreeUK you lot need to fix up

  • mullinger Andrew Mullinger (@mullinger) reported from City of London, England

    @ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!

  • Sburrin7 Sam Burrin (@Sburrin7) reported from Wandsworth, England

    @ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service

  • Ali_Piracha12 Ali (@Ali_Piracha12) reported from Croydon, England

    @ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account

  • karlea45 karen (@karlea45) reported from Camberwell, England

    @ThreeUKSupport how long will your site be down please

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data

  • msemmyburrows E M M Y (@msemmyburrows) reported from Richmond, England

    @ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???

  • darriekylie Darren (@darriekylie) reported from Camberwell, England

    @TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed

  • mikewooduk Mike Wood (@mikewooduk) reported from Spelthorne District, England

    @ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.

  • Sburrin7 Sam Burrin (@Sburrin7) reported from Wandsworth, England

    Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK

  • gsmumford Gregory Mumford (@gsmumford) reported from Wandsworth, England

    @ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you

  • alessandrolnd 𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England

    Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?

  • AndrewRPines Andrew Pines (@AndrewRPines) reported from Camberwell, England

    Still not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g

  • seaniegriff Griffy 🏳️‍🌈What fresh hell is this? (@seaniegriff) reported from Camberwell, England

    @ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?

  • Munim50301079 Munim (@Munim50301079) reported from London, England

    @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

  • alessandrolnd 𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England

    ...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • jackfifield Jack Fifield (@jackfifield) reported

    @ThreeUK why does my 4G never work as soon as I get to Stratford? Always have to go to settings and change to 3G. Asked a friend who lives in Stratford who is also on Three and he has same issue all the time.

  • Pure_Demonz PureDemonz (@Pure_Demonz) reported

    @ThreeUKSupport My contract ended on the 25th of April, I am out of contract still paying £21 months, seriously thinking about looking for another network provider.

  • Thejackallllll Mike Smith (@Thejackallllll) reported

    @ThreeUKSupport How can ur support staff tell me my phone isn't 5g compatible when specs clearly state it is.. They are meant to be clued up

  • KimNicky Kimberly Nichole (@KimNicky) reported

    @ThreeUKSupport service has been horrible for days! My wifi and phone is through you guys !!!! I can’t do basic work or send emails!!! What’s going on!??? This is Unacceptable

  • massimauri Pikejump (@massimauri) reported from Merton, England

    @ThreeUK morning is the service down at sw193Ax?

  • itsjamielike Jamie. (@itsjamielike) reported

    @ThreeUKSupport I am repeatedly getting disconnected from the internet over the last 12 hours, in the CA1 post code area. Website says no issues, I have done a factory reset also.

  • ltp1966 T (@ltp1966) reported

    @macssafc @ThreeUK I'm thinking the same. Network is not the best . Brand new phone the one we having problem with. I pay a fortune too

  • official_kirkby Kirkby (@official_kirkby) reported

    @ThreeUKSupport I see. It’s somewhat misleading. Do we have a date for apple watch support?

  • official_kirkby Kirkby (@official_kirkby) reported

    @ThreeUKSupport Bare in mind you’ve been promising such support for the last 2 years now it’s getting a bit tiring. Your competitors have done it.

  • dmwiggins David Wiggins (@dmwiggins) reported

    @ThreeUKSupport I called two weeks ago (Friday 8 July). The gentleman told me that he couldnt talk to me as I didn’t know my “PIN” (which I never remember setting in the first place). I emailed ID to “proofs (at) 3mail” that same day requesting help and it’s been radio silence since.