3 (Three)

3 (Three) Outage Report in Sutton, Greater London, England

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The latest reports from users having issues in Sutton come from postal codes SM2.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sutton, Greater London, England 11/12/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (36%)

    Total Blackout (36%)

  3. Phone (13%)

    Phone (13%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sutton, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Hammersmith, Newham, City of Westminster, Hounslow, Fulham, City of London, Paddington, Croydon, Kensington, Sutton, Redhill, Kingston upon Thames, Brentford and Wandsworth.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • gsmumford Gregory Mumford (@gsmumford) reported from Wandsworth, England

    @ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you

  • Sburrin7 Sam Burrin (@Sburrin7) reported from Wandsworth, England

    @ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service

  • darriekylie Darren (@darriekylie) reported from Camberwell, England

    @TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed

  • mikewooduk Mike Wood (@mikewooduk) reported from Spelthorne District, England

    @ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead

  • seaniegriff Griffy 🏳️‍🌈What fresh hell is this? (@seaniegriff) reported from Camberwell, England

    @ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data

  • COCOCHAPZ_ C (@COCOCHAPZ_) reported from Ealing, England

    @ThreeUK you lot need to fix up

  • mullinger Andrew Mullinger (@mullinger) reported from City of London, England

    @ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(

  • karlea45 karen (@karlea45) reported from Camberwell, England

    @ThreeUKSupport how long will your site be down please

  • Sburrin7 Sam Burrin (@Sburrin7) reported from Wandsworth, England

    Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK

  • Munim50301079 Munim (@Munim50301079) reported from London, England

    @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!

  • alessandrolnd 𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England

    Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...

  • msemmyburrows E M M Y (@msemmyburrows) reported from Richmond, England

    @ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???

  • alessandrolnd 𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England

    ...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport

  • Ali_Piracha12 Ali (@Ali_Piracha12) reported from Croydon, England

    @ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account

  • AndrewRPines Andrew Pines (@AndrewRPines) reported from Camberwell, England

    Still not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Noisybast Matt Nichölson (@Noisybast) reported

    @ThreeUKSupport I'm having some issues with your 4G broadband. Speeds have been a bit slower than usual recently due to the stormy weather, but I'm only getting 2-3mb downloads today, which is making working from home difficult. Any work happening in Rothwell, Leeds. today?

  • taxbert Stephanie Oliver (@taxbert) reported

    Hey, @ThreeUK why do I rarely get 5G on my 5G home broadband? Worked a treat at first but now 6 days out of 7, I'm getting 4G only, and your website says you're working on the masts nearby. Really?

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @ThreeUKSupport @ThreeUKSupport Yes I have and I spoken to advisors about this on the phone as well. And they can’t help me at all.

  • SwissKnee macdonalds froppy 💛❤️ (@SwissKnee) reported

    @ThreeUK can I stop recieving offers about signing up to the exact same contract I have now for £4 a month cheaper if you've already told me I'm not allowed to cancel my current one and switch to it? thanks

  • MikeandDixie Michael Stokes (@MikeandDixie) reported

    @ThreeUKSupport I have recently taken out a data contract with an iPad Pro. I’m still being charged incorrectly after customer services assured me they would correct the issue. I should of been charged for an additional plan/device as an existing customer. Please can someone help

  • EloiseTofts_ eloise🥂 (@EloiseTofts_) reported

    @ThreeUKSupport hi, my phone keeps randomly restarting itself and when it turns back on it says ive got no sim or signal🤨 dont pay £67 a month for that

  • PedroCabanna Mr Pete (@PedroCabanna) reported

    @ThreeUK Worst network I’ve ever had. On countdown until I can leave in October. Coverage is useless.

  • niaorea 🟣Melody Maker (@niaorea) reported

    @ThreeUKSupport Sorry for the late reply had no WiFi. So basically I’m now I’m west london same issue. I get a recorded message saying it’s not possible to connect ur call

  • toucan2 Mandy Morrow (@toucan2) reported

    @ThreeUKSupport Is there a problem with 3 in my area tonight? I have tried rebooting but it keeps dropping out and the computer wont load... frustrating beyond belief

  • GreyWolfDesignz Alex 🇬🇧 🇩🇪 (@GreyWolfDesignz) reported

    @ThreeUKSupport hi guys, haven't yet received any confirmation of a number being transferred to your network - are you able to look at your systems to check the progress if I give you the number transferring and the 3 number being replaced?