3 (Three) Outage Report in Sutton, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at 3 (Three)
3 (Three) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sutton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, London, Wandsworth, City of London, Kensington, Hammersmith, Southwark, City of Westminster, Paddington, Newham, Hounslow, Ealing, Hayes, Poplar and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Phone | |
| London |
Total Blackout | |
| Wandsworth |
Phone | |
| City of London |
Internet | |
| Kensington |
Phone | |
| Wandsworth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Andrew Mullinger
(@mullinger) reported
from
City of London, England
@ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Rob Crabtree
(@crabrc) reported
from
Poplar, England
@ThreeUKSupport It took three days to reply to this. During that time I called numerous numbers, tried ordering online multiple times. No one could help me get a new contract. How ridiculous is that?! Clearly your systems don’t talk to one another and departments can’t transfer. Useless.
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JMP 🇬🇧
(@BIGrsJ) reported
from
Eltham, England
@ThreeUKSupport Mate I live & work in London ...... Signal is pathetic in most places. I’ve give up now, sick of being told there’s a fault, it’s my sim etc. Lads I work with on o2 & EE not having any issues at all.
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Darren
(@darriekylie) reported
from
Camberwell, England
@TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed
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Edmund Tallack
(@Edmund_Tallack) reported
from
Camberwell, England
@ThreeUKSupport After refusing a reduced fee due to poor service (an admission that whatever I was paying for I wasn’t getting) I declined and insisted that the 5g internet is unreliable and inconsistent and was referred to a technical specialist. Still the problems remain.
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Terence Mills
(@TerryMillsMD) reported
from
Bromley, England
@ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport how long will your site be down please
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
I know when bad weather is coming by how **** @ThreeUK starts to become, poor signal,over priced network
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George Johnston
(@GJHyde_) reported
from
Poplar, England
@ThreeUKSupport I canclled my contract in October and I’m still being charged every month. I’ve called twice and no one has got back to me. I called 2 months ago and still nothing. Can someone help?
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
Seems @ThreeUK is down, unable to make calls
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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TraderYo
(@traderyos) reported
@ThreeUKSupport I was just told on the phone that the ZTE 5G devices (which I run my home broadband off) have been randomly resetting themselves (I have had 28 disconnects in 24 hrs) and you've no date for a fix. How am I meant to work? This is insane.
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Liz Campbell
(@Goacosmicgirl) reported
@ThreeUKSupport I tried to cancel the auto renewal 2 days before. I have scores of screengrabs of your app not working! Couldn’t get through on phone or on line
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Yasmin Hansen
(@yazhansen) reported
@ThreeUKSupport Now getting texts saying phones being cut off in 24 hours AGAIN. I want to speak to ONE person and get this solved today. Loyal customer for years now messing about again
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ToeKnee
(@CanaryTone) reported
@ThreeUKSupport Would be awesome if somebody was actually online to help, i keep getting disconnected as no operators are online... despite being number one in the queue
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Ian Wilson
(@felicefan) reported
@DPQuiz @ThreeUK I'm on 3. They're awful. Their website and app are so poor.
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Cliodhna Daykin
(@cliodaykin) reported
3 have charged me for an add on that didn't go through on their end and wasn't used at all. I rang to complain and was told I "cannot submit a complaint". Please explain? @ThreeUK
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jimbo
(@jamesgrayhound) reported
@BeebsyMcA @ThreeUK I tried to cancel a sky TV account once, cost me £90 in phone calls, they then charged me £140 for cancelling, I told them to whistle for it, never heard another word
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Tamara Rico
(@TamaraRico10) reported
@ThreeUK was known for “best customer service” but years later n a day before my bday they refusing to give me allowances on my sim and want me to wait for delivery of the sim which would leave at home alone with no method of communication
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Ri
(@LFC_Ri) reported
@ThreeUKSupport i get literally the worst signal I've ever had with a phone network. Everywhere I go us one bar of signal. I switched over after seeing you give the best coverage and its by bar the worst.
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Brónagh 🐼
(@BeebsyMcA) reported
The staff @ThreeUKSupport have been nice but the service has been the worst. Talk about Hotel California. Getting out of 3 is impossible.