3 (Three) Outage Report in Sutton, Greater London, England
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The latest reports from users having issues in Sutton come from postal codes SM1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Total Blackout (21%)
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Phone (20%)
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Wi-fi (5%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sutton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Newham, Brentford, City of Westminster, Croydon, Sutton, Wandsworth, Tower Hamlets, Hammersmith, Southall, Dorking, Poplar, Hayes, Southwark and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Newham |
Internet | |
| Brentford |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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steven hilleard
(@StevenHilleard) reported
from
Bromley, England
@M3lanieJC @ThreeUK EE isn’t great either, lose my signal all the time
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport @Beth_Sells At least your actually admitting it’s a problem which is a departure from the denial/surprised responses you’ve been giving us all until this point. Perhaps a further explanation of what’s going on would go some way to appeasing your most loyal customers @ThreeUK @ThreeUKSupport
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUK It would be nice if you could fix your shambles of a 4g connection before crowing about having the best 5g.
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Kevin Hogarth
(@KevinHogarth) reported
from
Camberwell, England
@ThreeUK Shockingly bad experience. Still owed >£100 from April for handset never received. Spoken to 6 Reps. Cut off twice. Waiting time c1hour. Always the wrong person. Groundhog Day. Promised repayment. Still waiting. I want my money back!
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.
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Jerry Daykin
(@jdaykin) reported
from
London, England
@ThreeUK @NinaWest @AttitudeMag I just wish you had supported me with half decent signal during the parade itself 😜 but keep up the good work #Pride wise!
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ZARA
(@zaradjiabouti) reported
from
Camberwell, England
On the phone with @ThreeUK complaining about the service like every other day... I’m tired of this!!!
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charlotte
(@charkellyalex) reported
from
West Molesey, England
@ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service
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Sarah
(@fuckinmoood) reported
from
Camberwell, England
@ThreeUKSupport ITS STILL NOT WORKING TELL ME WHY
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@Three_Is_Broken @keplerniko @ThreeUK Ive had no 4g at home or in central London where I work for three months. Three keep offering discounts and saying 5g is coming. Wtf. Why can’t they just be honest with everyone and say they can’t cope - it’s not good enough.
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Paul Clayton
(@Claytoncast) reported
from
Bromley, England
So the good thing is that despite webchat and @ThreeUKSupport and @ThreeUK being dreadful they have just sent an automated text as to when my contract ends. If ever there was a hint to move service provider, that was it.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@SatanicTaxi @Three_Is_Broken @keplerniko @ThreeUK I guess we probably need to submit a mass complaint to @Ofcom not that they really have any power anyway.
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Paul N
(@londonpommie) reported
from
London, England
@ThreeUKSupport Never in the 13 odd years I've been a customer!
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@keplerniko @Three_Is_Broken @ThreeUK I live in E1 and work in central London and the city and the 4g signal has been on a steady decline for al least 6 months. Probably due to 5g upgrade works and gently encouraging people to take up 5g when it comes (despite hardly anyone even having 5g devices yet!
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Alejandro Patiño
(@Alealejandro328) reported
from
Croydon, England
@ThreeUK I am having the worst data connection around the Thornton Heath area, I never was like this but for the past 48 hours is getting worse even if I’m in the middle of the road or high street. I am not able to connect & yes everything is working fine. Very poor connection.
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Vanessa.
(@Vanessssaxo) reported
from
London, England
@ThreeUK I don’t pay my bill every month to have shit connection fix up thank u.
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team is absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokers! #DonotUseThree #WorstCustomerService
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport The thing is. I can handle a short period of poor service if you guys were honest and upfront about the whole situation from the start rather than trying to convince everyone it’s their device that’s at fault and denying there is a citywide problem.
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Paul Clayton
(@Claytoncast) reported
from
Camberwell, England
Having webchatted and e mailed their CEO David Dyson over a week ago @ThreeUKSupport response to my problem is to send another web chat link by text message. Customer service this is not! #hiwbadarethreeuk
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team are absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokes! #DonotUseThree #WorstCustomerService
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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only art.
(@hanterco1) reported
from
Peterborough, England
@ThreeUKSupport I had the app in my phone, problem updates, changed my password on the nit 3website, went to log in with the new one thy direct me to my email went back and the game repeat his self, I can’t count how many time , i still want to pay but how no phone no outside world connection
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Kate Nascimento - Editor and Proofreader 🤓
(@kateegner) reported
@ThreeUKSupport Will of course still be making a complaint. And tbh, what really took the biscuit was - at the end of the last chat - being told that since I'm such a loyal and important customer, they wanted to try and sell special offers to me on the chat! Umm... absolutely no way.
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Timothy Brown
(@sactotimbrown) reported
@JoeAndTheScot @ThreeUK Wow that sucks. I am sure they will pay you for all your cost/inconvenience. (NOT)
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Kate Nascimento - Editor and Proofreader 🤓
(@kateegner) reported
@ThreeUKSupport Just in case anyone is following, it's been 2 hours and I still don't have service. Back to the live chat I go....
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hafsa
(@sylarwot) reported
@ThreeUK i won’t be a returning customer 🤚🏾
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Rob
(@rob_belcher02) reported
@ThreeUK when are you guys gonna support Apple Watch cellular and visual voicemail! Your so far ahead in so many ways, but the lack of these 2 things really lets you down!
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Kate Nascimento - Editor and Proofreader 🤓
(@kateegner) reported
@ThreeUKSupport I've been on chat for nearly an hour this morning, so that doesn't help. I've just been told the request has been put through (wasn't it on Tuesday?) and it will be 2 hours max, but I need to take out the SIM and restart. Different info every time. I will be making a complaint.
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Mister Un-PC
(@lozzauk12) reported
@ThreeUKSupport @ThreeUK I think you need to review your Three Insurance questions.. I got asked if I’m concerned if my phone will get damaged accidentally etc. because I said No (because I protect it and do my best to ensure damage doesn’t happen) I was told that you can’t 1/3
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FMG65
(@fmg1965) reported
@ThreeUK ok, whats the story with the shite Mobile phone signal in the G82 area for past couple of weeks? Nightmare trying to call or text.
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mohit verma
(@mohit_verma_218) reported
@ThreeUK Hi, how can I get the tracking info on the 4G Mifi dongle device that I ordered from three website. It is supposed to be delivered today but I have no tracking information. Pls help.