3 (Three) Outage in Sutton, Greater London, England

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Sutton, England

3 (Three) Outage Chart in Sutton, Greater London, England

February 28: Problems at 3 (Three)

3 (Three) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(58.83%)
Phone
(22.34%)
Total Blackout
(7.49%)
Wi-fi
(7.02%)
E-mail
(3.63%)
TV
(.70%)

3 (Three) Outage Map Near Sutton, Greater London, England

The most recent outage reports and issues originated from Bermondsey, London, Hammersmith, Feltham, Wandsworth, Hounslow, Kensington, Croydon, Fulham, Hayes, Shepherds Bush, Balham, Lambeth, Poplar and Teddington.

Bermondsey Internet
London Internet
London Internet
London Internet
London Internet
Hammersmith Internet

3 (Three) in Sutton, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:
  • bunnah87 Bundy (@bunnah87) reported from Lambeth, England

    @StevenKelly82 @ThreeUK It’s just so shit

  • followcbv Madhan (@followcbv) reported from Poplar, England

    @ThreeUK is down no internet from 10 am for all of UK and it has not let its customers know at all, no information on its website either. @VodafoneUK @EE please help @ThreeUK they are going to go bust soon. @BBCBreaking @Ofcom

  • bluemoonstar 🗺🇪🇺Nick (@bluemoonstar) reported from Camberwell, England

    @ThreeUKSupport I've already got an unresolved complaint regarding this which has boe been escalated to the Ombudsman.

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @ThreeUK just to let you know ive managed to move away from your utterly useless service and by doing so got 5 other friends to move. Might not mean much to you but im happy with my result so far! @Three_Is_Broken

  • thekinaton Jason Sensation (@thekinaton) reported from Wandsworth, England

    I'm sure @ThreeUK and @PayPalUK use save customer service handbook. Same old excuses.

  • thekinaton Jason Sensation (@thekinaton) reported from Lambeth, England

    @articeddie @JanetteMilligan @ThreeUKSupport @ThreeUK They are probably service update emails from @ThreeUK

  • thekinaton Jason Sensation (@thekinaton) reported from Lambeth, England

    @ThreeUK where do I send my WiFi bill to. . Not had any issue 3g/4g today so had to pay for BTwiFi. Thanks @Ofcom @BBCWatchdog @Three_Is_Broken

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @LatinDJg @Three_Is_Broken @ThreeUK @ddyson3 @ThreeUKSupport I was waiting since August 2019, ust get them to allow you to cancel your contract without charge and walk away!

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @SimSmithy @ThreeUKSupport @ThreeUK @Three_Is_Broken Yep! I got them down to 6 months free line rental but even that couldn’t stop me from leaving the worst phone provider in the uk!

  • gundisalvus19 𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜 (@gundisalvus19) reported from Paddington, England

    Hi @ThreeUK. Guys you need to improve your service, how is it possible to be at home (London Z2) "using the 4G" & I'm not even able to load Netflix on my phone. Honestly, I was considering upgrading, but with this service maybe I'll have to change provider. Thanks 🦾

  • adeymusto Adrian Musto (@adeymusto) reported from Brentford, England

    @ThreeUKSupport Hi, it’s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.

  • routemaster_fan Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    @centralsimon @SinnersTravels As your @ThreeUK #4G is as slow as my companies intranet. I am in a prime location at Baker Street where it was fine up until the big #5G hard sell.

  • andrewkeates Andrew Keates (@andrewkeates) reported from Merton, England

    @samgwentucker @ThreeUK They won’t have to work hard to improve the terrible deal I’m on at the moment.

  • andrewkeates Andrew Keates (@andrewkeates) reported from Merton, England

    Incredible. I’ve been a customer of @ThreeUK for nearly a decade and they have given me absolutely no reason to remain with this overpriced, poor service network. No incentives or customer loyalty.

  • irbenji Ben Nuttall 🏳️‍🌈🚗⚡️ (@irbenji) reported from Paddington, England

    Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!

  • kneeara Niara (@kneeara) reported from City of London, England

    @ThreeUKSupport I found out the reason , for some reason you deactivated my sim card before I received the new one which was being sent to fix my network issues. It meant no one at work could reach me all day and I could not make any call.

  • nshancock Nick Stephen (@nshancock) reported from City of London, England

    I’ve just spent 2 weeks in the USA using the @ThreeUK GoRoam and had perfect signal and fast 4G the entire time. I come back the the U.K. and revert back to the awful slow ‘4G’. Sort it out @ThreeUKSupport - you used the be great. Service in my own country is crap nowadays!

  • charliemfc Charlie (@charliemfc) reported from Bromley, England

    @ThreeUK @SamsungUK Advertising 5g phones when your already late 5g network is nowhere to be seen yet 🤔

  • bluemoonstar 🗺🇪🇺Nick (@bluemoonstar) reported from Hammersmith, England

    @mark_castle @Pimsnumber1 @Three_Is_Broken @ThreeUK There are so many with the same issue. @BBCWatchdog need to investigate.

  • MrLukowski Andrzej Łukowski (@MrLukowski) reported from Bromley, England

    @ThreeUKSupport hi - I recently signed up for a new tariff but received info through post saying I was on a different, higher tariff. I have twice contacted support and they have twice confirmed that the original rate would be honoured but my account still says higher tariff...

  • mohsin008 mohsin rasheed (@mohsin008) reported from Poplar, England

    @ThreeUKSupport very slow Internet and broadband is not working #poorservice

  • nrshq Naresh Vaneshwar (@nrshq) reported from Croydon, England

    Near West Croydon and the internet sucks @ThreeUK. @YouTube videos are suffering to load!!! 😠😠

  • aqthelad aj (@aqthelad) reported from Merton, England

    @ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too

  • LiamGNelson Liam Nelson (@LiamGNelson) reported from City of London, England

    @ThreeUKSupport hi there. I cannot use any data on my phone when I am located at work in EC4M 7AW despite phone saying I have a reasonably good 4G signal. Seems to be fine elsewhere in London though.

  • bluemoonstar 🗺Nick (@bluemoonstar) reported from Hammersmith, England

    @Garryc0nn0r @ThreeUK Absolutely bunch of crooks and they know it! Charging for a service which they dont deliver!

  • PelhamB PelhamB (@PelhamB) reported from Croydon, England

    @ThreeUK you are literally the most incompetent mobile network. I returned a home signal box to you on Dec 18th, have provided proof of this TWICE by email and you have still sent me a bill for £75. This is the second time your Norwich centre have lost a returned signal box

  • Brunts1980 Nickle Arse (@Brunts1980) reported from City of London, England

    @ThreeUK Well im still waiting an update on my official complaint

  • RuthElleson Ruth Elleson (@RuthElleson) reported from Camberwell, England

    @hollieenelsonn @BenThapa82 @ThreeUK Appreciate this doesn’t solve the problem, but I’ve turned mine onto 3G only a few days ago and it works fine for most things.

  • R5Latvia Rihards (@R5Latvia) reported from London, England

    @ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/

  • lorihaleyfox Lori Haley Fox (@lorihaleyfox) reported from Paddington, England

    @ThreeUKSupport @ThreeUK 2/2 I understand that people steal - but seriously - set up an area in your store where customers can hold the phone they’re about to purchase. IT’S A PHONE. You hold it to use it!!!! Not a happy customer.

  • landbruce Victor Negri (@landbruce) reported from Paddington, England

    @ThreeUKSupport Thank u for your reply Jen. It is not my phone... it is my relish. Have tried changing all the positions of my router and nothing. Have been calling you guys but it was said to me that I have a bad signal and apparently the signal in the area is indeed bad. :/

  • landbruce Victor Negri (@landbruce) reported from Paddington, England

    @ThreeUKSupport Hi Jen. Yes... and in my house we could never get more than 4m/s. Very frustrating

  • Nickjames820 Red Beard (@Nickjames820) reported from Paddington, England

    @ThreeUKSupport Strange how the call drops and your request can’t be completed just when compensation it being agreed. Sort your bloody network out! It’s a disgrace! I won’t be giving you another penny.

  • SimonDunmore Simon Dunmore (@SimonDunmore) reported from Paddington, England

    Nice one... @ThreeUK is this yet another customer throwing himself overboard!

  • rupinjapan Rup Walker (@rupinjapan) reported from Ealing, England

    Terrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed

  • charliemfc Charlie (@charliemfc) reported from Eltham, England

    @ThreeUK Bit shit when someone in one of your stores made me extend my contract because "5g was coming in December" and even roped me in to a 5g phone. Could be loving life with EE now 😭

  • bluemoonstar 🗺Nick (@bluemoonstar) reported from Camberwell, England

    @ThreeUKSupport Can you answer my question directly please. I wish to make a complaint and want to know how. I'm sick of repeating myself.

  • GeorginaSmile Georgina (@GeorginaSmile) reported from Bromley, England

    @ThreeUK are literally the best network provider! I ran up a huge bill calling the USA not realising it wasn't part of my allowance and they have refunded me the full amount for being a loyal customer. I highly recommend them! 🤩 #loyaly #three #bestnetwork #wouldneverleave

  • k1rtk Kurt Kiefer (@k1rtk) reported from Ealing, England

    @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

  • FrithFrith Fritha Hookway (@FrithFrith) reported from Camberwell, England

    Hi @ThreeUK I am continuing to receive bills for a mobile contract I cancelled 10 months ago. Can someone contact me urgently to rectify this. I am no longer a customer and would appreciate clearing this up.

  • _Aajl Aaron L. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@_Aajl) reported from Camberwell, England

    @ThreeUKSupport 2/3 max at any time, it's more the promise of 5g and it not being available that's the issue now

  • callender_mark Mark Callender (@callender_mark) reported from Kingston upon Thames, England

    5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken

  • jamesdevonport James (@jamesdevonport) reported from Lambeth, England

    @ThreeUK Your network now total garbage and never works. I’m off 🖕

  • MabdiNur1 Mohamed Abdinur (@MabdiNur1) reported from Southall, England

    @ThreeUKSupport poor connection wondering to request an early termination

  • Whitton88 Christopher Whitton (@Whitton88) reported from Wandsworth, England

    @ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since

  • snaprails Don Constance (@snaprails) reported from Ealing, England

    @ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.

  • Taimsss Taimour (@Taimsss) reported from Camberwell, England

    @EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #

  • miserablekings Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England

    @cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...

  • jasonford1988 Jason Ford (@jasonford1988) reported from Kingston upon Thames, England

    @Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.

  • StreetCube StreetCube (@StreetCube) reported from Kingston upon Thames, England

    @IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • ladysimmy91 Simmy Natasha 💋 (@ladysimmy91) reported

    @ThreeUKSupport hi. Considering I pay up to £65 PER MONTH, your 3G/4G and signal is UNSATISFACTORY And absolutely USELESS in some parts of my area. Can this please be sorted ASAP as this is becoming worse everyday! Thanks. From a loyal Extremely patient Three customer.

  • DunphyElizabeth Elizabeth Dunphy (@DunphyElizabeth) reported

    Yet again no network coverage on data 4g from @ThreeUK! Two days it didn’t work and popped up again yesterday for half a day and gone again since. This is becoming a joke! From bexley Kent and into London - you can’t say every phone mast isn’t working!

  • Rii_HD Wholesome HiiDef (@Rii_HD) reported

    @ThreeUKSupport Nah it’s been checked way too many times now it’s ridiculous, even been given a new sim. I just want to cancel my contract free of charge

  • Rii_HD Wholesome HiiDef (@Rii_HD) reported

    @Official_moe3 @ThreeUK @VodafoneUK They need to cancel my contract immediately. I’ve had enough

  • irfan52700358 irfan (@irfan52700358) reported

    @paulfrost_me @ThreeUKSupport I think 3 have out-sourced their network! That’s why all this happening. Even on 333 they took the option away for customer care, only chat.

  • aurorarorarora Aurora O'mahoney (@aurorarorarora) reported

    @ThreeUK why is your signal not working 😭 will only let me connect to WiFi

  • Rii_HD Wholesome HiiDef (@Rii_HD) reported

    Spent 4 hours with no signal courtesy of @ThreeUK. I’m officially done with this useless company man. How can you be bragging about 5G when 4G nuh good again kmt @VodafoneUK what are you man telling me 👀

  • gwendiagram Gwen Diagram (@gwendiagram) reported

    @rnalexander @ThreeUK Ah, bless them. Can't imagine the complexity that would involve. Sounds interesting! Nice they are doing 5g early instead of pretending it's never going to happen like 4g 😉

  • ItsTheWeeThings Cat 🌺✨ (@ItsTheWeeThings) reported

    @ThreeUKSupport @ThreeUK I'd appreciate someone responding to me please. This is day 4 with no working internet without WiFi. It is unacceptable. Paying Three over the odds for a questionable service that I am now not receiving.

  • benfitter Ben Fitter-Harding (@benfitter) reported

    @markgosy @canterburycc No, in fact the Council actively engages MBNL and CTIL as well as @VodafoneUK @O2 @EE and @ThreeUK to support them enabling coverage improvements in the city. But there has been little appetite from any MNO to invest. Incredibly frustrating. @Ofcom