3 (Three) Outage Report in Sutton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (24%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sutton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: City of London, Croydon, Kingston upon Thames, London, City of Westminster, Twickenham, Southwark, Caterham, Reigate, Woolwich, Hammersmith, Kensington, Wandsworth, Hounslow and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Phone | |
| Croydon |
Phone | |
| Kingston upon Thames |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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Caracasflat
(@caracasflat) reported
from
Bromley, England
Hi @ThreeUK @ThreeCare we are having serious issue with the Wi Fi signal at home and I called your customer service “they couldn’t hear me ok.” If there is any chance to receive a call from your technical support? Thanks
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Caracasflat
(@caracasflat) reported
from
Bromley, England
@ThreeUKSupport Thank you Scott, the post code is BR3 1PD We have only 1 month with the service and we can’t make it work.
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Julie Farrell
(@farjulie) reported
from
Croydon, England
My friend and her husband have had no network for a week can you be off assistant please @ThreeUK
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this
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tk.
(@TinuErin) reported
from
Eltham, England
@ThreeUK just here to tell you that you’re the worst thing since ikokore
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Thames Ranger777
(@Ranger777Thames) reported
from
Lambeth, England
@ThreeUKSupport Not good for a customer who buys the watch in the month of may
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
I buy an @Apple watch series 6 GPS Cellular but my network @ThreeUK does not support the watch. I must be with the worst phone company ever
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
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Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Kent Le
(@kentausuk) reported
from
Poplar, England
@ThreeUKSupport just joined Three contract and switched my old number from Vodafone which should have taken place yesterday! Today I checked it hasn’t happened yet - call Customer Service no one answer!!! What happened? I gave you the PAC code!
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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MissA.O
(@AmandaO100) reported
from
Lambeth, England
@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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Caracasflat
(@caracasflat) reported
from
Bromley, England
This is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
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Sven Herold
(@svenherold) reported
from
Wandsworth, England
@ThreeUK any plans to finally roll-out e-sim support for Apple Watch?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Andy
(@Andy120985) reported
@ThreeUKSupport Wait until the 25th September at the earliest for the problem to be repaired? As you can see from the screen recordings since the first week in August I’m being charged for an unusable internet connection
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Kucfti
(@kucfti) reported
@ThreeUKSupport Yup restarted and changed to 3g. My mobile signal is still crap. My internet has come back to full strength again though. I have 2 connections. One for internet the other is my mobile. I've been here 3 weeks now and this is the 4th time service has been bad.
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Natx
(@x_xnatx_x) reported
@ThreeUK customer service is a joke! Cannot receive or make calls on a phone, to get no help at all and be told we can pay an early upgrade fee of over £700 to replace the phone!!!
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AJ
(@nt_richards) reported
@ThreeUKSupport I’m visiting so not sure if it’s always bad. I’ve switched 5G off but can’t set it all the way down to 3G
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Kucfti
(@kucfti) reported
Don't s'pose you people would like to answer my previous tweet. I watch television via the internet and your signal has gone **** AGAIN. What's going on? CT21 5DQ @ThreeUKSupport @ThreeUK
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gary
(@giles_gary) reported
Really not impressed with @ThreeUK. Tried to update only to be lied to. Spoken to like a child and patronised by call taker. No customer care sorry they could not care. 15 years as a customer wont be anymore. #abslouteltynotstayingwiththem
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Richard Michael
(@rhskialps) reported
@kucfti @ThreeUKSupport I get 5G at home and yet the connection is shockingly slow
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annie🇨🇲
(@fairlytwisted) reported
@ThreeUK is a ******* scam. No integrity whatsoever and possibly the worst customer service ever. Do you teach your staff to speak in circles just to scam your customers out of more money?
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Ally S
(@somnomna) reported
@ThreeUKSupport OK as I said this is a month to month contract so afraid I will have to cancel it :( I know EE is considerably faster they dont do month to month contracts which is why I took this but I guess we will have to just bite the bullet for the 12 months
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Kris
(@Kris50930426) reported
@ThreeUKSupport your internet is ******* dog ****. Anyone thinking of getting @ThreeUK DONT BOTHER. They don’t give a **** about customers. Just greedy money grabbing *****