3 (Three) Outage Report in Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Woking, Croydon, Guildford, Merton, Crawley, Redhill, Wallington, Godalming, Epsom, Bookham and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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X2
(@KronosX81) reported
from
London, England
@ThreeUK wot the heck is going with the blasted network last few months it’s gone worser than it was 15years ago 😡😡😡😤😤 struggling to load a google page Stop paying filthy rich football clubs £50+m per year in sponsorships and focus on the network instead asap 😡😡
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Stephen Simpson FSUK
(@forestschooling) reported
from
Kingston upon Thames, England
@ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.
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Ian Moy
(@Monkster1978) reported
from
Worcester Park, England
Well done @ThreeUKSupport @ThreeUK for not being able to deliver the emergency alert across your network. Nothing on my iPhone and others saying the same. #GoodJob
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Matty
(@Hempomatt) reported
from
Croydon, England
@ThreeUK are actually ******* hilariously bad
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James Aubrey
(@JimboUK71) reported
from
Sutton, England
@ThreeUKSupport I’m out of contract now! After 17 years of substandard coverage, poor support I’m leaving. Not receiving the nationwide alert this afternoon, was the final straw!! 😡😡😡 I have my safety to think about!
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Mike🇪🇺🏴🏴🇺🇦🇬🇧
(@MikeM5517) reported
from
Worcester Park, England
@ThreeUK It would help to test again to make sure the 3 network actually works to late after the fact
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUK is there a complaints procedure as I am extremely disappointed with the service I have been getting
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUK usual crap service ordered a replacement sim inserted waited nothing no signal and I pay good money for this shite service
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company
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Keron Proverbs
(@KeronProverbs) reported
from
Lambeth, England
@ThreeUK The worst
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Akash Multani
(@Akashmultani_77) reported
from
London, England
@ThreeUK @ThreeUKSupport network is really going to bad in these days really bullshit 😒
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUKSupport ffs why is my service so poor told it could be my phone guess what new phone same poor reception
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Akash Multani
(@Akashmultani_77) reported
from
London, England
@ThreeUKSupport @ThreeUK your network is going really bad in these days we are not going with this **** network 😒
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Deepak Sharma
(@depak_sharma) reported
from
London, England
Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
@ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
London, England
@ThreeUKSupport So how do I avoid upgrading and remain a customer?
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUK you really are the worst phone provider around
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IamCrypto Tips and tutorials
(@IamCrypto16) reported
from
London, England
@ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December
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X2
(@KronosX81) reported
from
London, England
@ThreeUK I am supposed to be getting clear 5G signal and coverage but I am barely getting 3G 😡 no matter the area I may be in during the day. If you can’t cope with 5G networking stop offering it until you’re competent to do so as it’s a f’g disgrace. Charging fortunes for 💩.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sandra Amey-Martin
(@sandraameymart1) reported
@ThreeUK just took an unsolicited call from Marcus saying he was from your network, I politely told him I hadn't given permission for him to call me he told me to "fu*k off, just f**k off" #customerservice he called from 07985547108
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Daniel
(@daniel_lc123) reported
@ThreeUKSupport Still no chat transcripts. Still no response to my complaint. And day 3 of someone else still having my number as they where ported my number instead of me 🤬
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Kaz is me
(@Kaz75772490) reported
@ThreeUK I am constantly being harassed by a company claiming be Three UK network. The numbers always start with 07723 77....... I have told them I don’t need it and not to ring back. They keep ringing from similar numbers. This is causing me stress exacerbating my disability.
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Steph Daly
(@GlwWestEnd) reported
@ThreeUKSupport Biggest mistake I'v made recently was moving from EE to 3 coz . . YOU'RE NETWORK IS ******* USELESS! ******* USELESS! ******* USELESS! ******* USELESS! ******* USELESS! ******* USELESS! ******* USELESS! ******* USELESS! ******* USELESS!
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Steve Leo Jordan 🥁🏹
(@stevenleojordan) reported
@ThreeUK having trouble today topping up. Can’t via internet or phone. Why?
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Anthony Murphy
(@anthony_murphy1) reported
from
Bury, England
@ThreeUK maybe you social people can help as Tech Support couldn't. What's the difference between the 4G hub and the 4G+ hub for your home broadband? Also, why do you need a different set of masts to run the home broadband as opposed to standard phones? 🤔
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Lee
(@Hulk_smash_uk) reported
@ThreeUKSupport Neema on live chat and nowaz on the phone. Tbh after wasting almost an hour on both I just hung up and contacted Ofcom. Took neema 25 minutes just to check my details. The customer service is so bad it’s a joke. Then nowaz just started saying about supply issues again
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Dan Nathan
(@dmnathan) reported
@ThreeUKSupport First issue not resolved from September, the one since yesterday: can’t receive calls or sms
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Mark J. Douglas
(@markjdouglas) reported
@ThreeUKSupport I'm a little stuck after phone support don't understand my issue. Existing SIMonly customer, upgraded to a new contract via webportal, new phone & SIM have arrived, need to activate new SIM but retain number/move number over. A bit at a loss here, can you help?
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Liam
(@ljcrouse) reported
@ThreeUKSupport Sorry I’ve only just seen this, issue was only resolved when I got back but have been in touch with Three through usual channels. Thanks for responding (it was none of these issues)