3 (Three)

3 (Three) Outage Report in Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Surrey, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Surrey, England 02/14/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Woking, Croydon, Guildford, Merton, Crawley, Redhill, Wallington, Godalming, Epsom, Bookham and Kingston upon Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Surrey, England

Latest outage, problems and issue reports in Surrey and nearby locations:

  • KronosX81 X2 (@KronosX81) reported from London, England

    @ThreeUK wot the heck is going with the blasted network last few months it’s gone worser than it was 15years ago 😡😡😡😤😤 struggling to load a google page Stop paying filthy rich football clubs £50+m per year in sponsorships and focus on the network instead asap 😡😡

  • turningleftfor Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • forestschooling Stephen Simpson FSUK (@forestschooling) reported from Kingston upon Thames, England

    @ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.

  • Monkster1978 Ian Moy (@Monkster1978) reported from Worcester Park, England

    Well done @ThreeUKSupport @ThreeUK for not being able to deliver the emergency alert across your network. Nothing on my iPhone and others saying the same. #GoodJob

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    @ThreeUK are actually ******* hilariously bad

  • JimboUK71 James Aubrey (@JimboUK71) reported from Sutton, England

    @ThreeUKSupport I’m out of contract now! After 17 years of substandard coverage, poor support I’m leaving. Not receiving the nationwide alert this afternoon, was the final straw!! 😡😡😡 I have my safety to think about!

  • MikeM5517 Mike🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦🇬🇧 (@MikeM5517) reported from Worcester Park, England

    @ThreeUK It would help to test again to make sure the 3 network actually works to late after the fact

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUK is there a complaints procedure as I am extremely disappointed with the service I have been getting

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUK usual crap service ordered a replacement sim inserted waited nothing no signal and I pay good money for this shite service

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from Lambeth, England

    @ThreeUK The worst

  • Akashmultani_77 Akash Multani (@Akashmultani_77) reported from London, England

    @ThreeUK @ThreeUKSupport network is really going to bad in these days really bullshit 😒

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUKSupport ffs why is my service so poor told it could be my phone guess what new phone same poor reception

  • Akashmultani_77 Akash Multani (@Akashmultani_77) reported from London, England

    @ThreeUKSupport @ThreeUK your network is going really bad in these days we are not going with this **** network 😒

  • depak_sharma Deepak Sharma (@depak_sharma) reported from London, England

    Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    @ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from London, England

    @ThreeUKSupport So how do I avoid upgrading and remain a customer?

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUK you really are the worst phone provider around

  • IamCrypto16 IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England

    @ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December

  • KronosX81 X2 (@KronosX81) reported from London, England

    @ThreeUK I am supposed to be getting clear 5G signal and coverage but I am barely getting 3G 😡 no matter the area I may be in during the day. If you can’t cope with 5G networking stop offering it until you’re competent to do so as it’s a f’g disgrace. Charging fortunes for 💩.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • sandraameymart1 Sandra Amey-Martin (@sandraameymart1) reported

    @ThreeUK just took an unsolicited call from Marcus saying he was from your network, I politely told him I hadn't given permission for him to call me he told me to "fu*k off, just f**k off" #customerservice he called from 07985547108

  • daniel_lc123 Daniel (@daniel_lc123) reported

    @ThreeUKSupport Still no chat transcripts. Still no response to my complaint. And day 3 of someone else still having my number as they where ported my number instead of me 🤬

  • Kaz75772490 Kaz is me (@Kaz75772490) reported

    @ThreeUK I am constantly being harassed by a company claiming be Three UK network. The numbers always start with 07723 77....... I have told them I don’t need it and not to ring back. They keep ringing from similar numbers. This is causing me stress exacerbating my disability.

  • GlwWestEnd Steph Daly (@GlwWestEnd) reported

    @ThreeUKSupport Biggest mistake I'v made recently was moving from EE to 3 coz . . YOU'RE NETWORK IS ******* USELESS! ******* USELESS! ******* USELESS! ******* USELESS! ******* USELESS! ******* USELESS! ******* USELESS! ******* USELESS! ******* USELESS!

  • stevenleojordan Steve Leo Jordan 🥁🏹 (@stevenleojordan) reported

    @ThreeUK having trouble today topping up. Can’t via internet or phone. Why?

  • anthony_murphy1 Anthony Murphy (@anthony_murphy1) reported from Bury, England

    @ThreeUK maybe you social people can help as Tech Support couldn't. What's the difference between the 4G hub and the 4G+ hub for your home broadband? Also, why do you need a different set of masts to run the home broadband as opposed to standard phones? 🤔

  • Hulk_smash_uk Lee (@Hulk_smash_uk) reported

    @ThreeUKSupport Neema on live chat and nowaz on the phone. Tbh after wasting almost an hour on both I just hung up and contacted Ofcom. Took neema 25 minutes just to check my details. The customer service is so bad it’s a joke. Then nowaz just started saying about supply issues again

  • dmnathan Dan Nathan (@dmnathan) reported

    @ThreeUKSupport First issue not resolved from September, the one since yesterday: can’t receive calls or sms

  • markjdouglas Mark J. Douglas (@markjdouglas) reported

    @ThreeUKSupport I'm a little stuck after phone support don't understand my issue. Existing SIMonly customer, upgraded to a new contract via webportal, new phone & SIM have arrived, need to activate new SIM but retain number/move number over. A bit at a loss here, can you help?

  • ljcrouse Liam (@ljcrouse) reported

    @ThreeUKSupport Sorry I’ve only just seen this, issue was only resolved when I got back but have been in touch with Three through usual channels. Thanks for responding (it was none of these issues)