3 (Three) Outage Report in Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (66%)
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Phone (15%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Mitcham, Croydon, Surrey, Chertsey, Surbiton and Carshalton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Melinas Gift Shop
(@RegaloLondon) reported
from
Merton, England
@Payforit_Sucks @ThreeUK @MartinSLewis @nuyoo_fitness Thank you so much I will definitely be looking into this. On Facebook Three replied to me advising that I cap my spending and that I must have signed up using a 2step verification. Its ridiculous advice and I never confirmed such thing! Thanks again
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Nigel Thomas
(@Nigelsongs) reported
from
Lambeth, England
@ThreeUKSupport @smoferbell They always say that Sophie, but never deliver. Prepare to be constantly disappointed.
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Faarea Tech & Biz News
(@faarea) reported
from
Croydon, England
@ThreeUKSupport A personal visit might be more apt. This is unbelievable. I’d like to know how often your corporate teams harass people on hospitals beds when they’re just out of paralysis please. Also, your teams clearly throw letters away & cover their backs. I’m stunned at your service.
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Bredagh Breslin
(@BredaghBreslin) reported
from
Lambeth, England
@ThreeUKSupport I was lied to at your Brixton store, and told my contract could be cancelled with 30 days notice, no fee. I am told today that I have to pay £169. I have been on the phone for over an hour now, speaking with the highest escalation complaints team who have offered me zero solution
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Nigel Thomas
(@Nigelsongs) reported
from
Lambeth, England
@ThreeUKSupport @threeuk Another week of dreadful and on the whole unusable offers on #wuntu. Every week you say to 'keep your eyes peeled' for 'exciting new offers' which NEVER materialise. Really poor effort.
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deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUKSupport Will do shame can't get the money back which has already been taken from our bank account for a service we didn't ask for or wanted
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Jessica Shutt-Vine
(@jshuttvine) reported
from
Lambeth, England
. @ThreeUK shock horror no phone signal AGAIN pleased my contract ends next month, happened too many times! #byyyyebeeech
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Alex
(@alessandrolnd) reported
from
Crawley, England
All these weeks with signal problems with @ThreeUK and yet they dont even give their customers a single pound back.
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Bredagh Breslin
(@BredaghBreslin) reported
from
Lambeth, England
@ThreeUK I was blatantly lied to at your Brixton store in October, and now I’m being charged £169 to cancel a contract after being told there was no cancellation fee. Beyond annoyed by the service I received. I was completely conned. Completely and utterly conned.
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Alex
(@alessandrolnd) reported
from
Lambeth, England
3 weeks or more with really bad service and yet, nothing but weekly apologies. Atill keep taking a full monthly charge. Thank you @ThreeUK
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ben leedham
(@JamAndHoney) reported
from
Lambeth, England
If I didn’t have @ThreeUK Wifi calling I’d be totally cut off. I’m on my second iPhone now and a second SIM and I still get ‘No Service’. The phone doesn’t find the network or the WiFi, so I have to go in to settings and reconnect. 5 min later, same thing. I give up. 😭
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Faarea Tech & Biz News
(@faarea) reported
from
Croydon, England
@ThreeUKSupport wow, I’m recovering from surgery and your customer service reps think it’s hilarious to torture me with petty calls even though I’ve sent letters saying I’m in hospital. Can you call me tomorrow please we seriously need to talk. @ThreeUK
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ben leedham
(@JamAndHoney) reported
from
Lambeth, England
For some stupid reason I switched back to @ThreeUK last year. God, why did I forget. It has to be the worst service of any network in the UK. Every single day I find my self trying to find the network, turning my phone on and off. Last week I even had to replace the SIM!!
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deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUK want this problem sorted 2day and all the money u have took back nothing in this house is 2 do with 3 never have and judgeing by this never will get this sorted u have gave me the **** @BBCWatchdog
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deano kerridge
(@famousdeano) reported
from
London, England
@j_welbs @ThreeUK Took money out of my account and i'm not even with them never have been
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deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUKSupport Spoke 2 someone from your team reckon they are going 2 cancel the account. we won't have 2 pay this £20 outstanding balance hope this is true its all wrong with what has happened
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Matt
(@mstarmatt) reported
from
Merton, England
Yet again completely blown over by the fantastic customer service with @ThreeUK 😃 #winning #customerservice #happycustomer #keepsmiling
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Loz ⚡️
(@LozJunglist) reported
from
Croydon, England
@ThreeUKSupport Yes, 3G works fine if you switch off 4G first. It’s more that the signal doesn’t switch over from 4G to 3G correctly. It just stops working dead as you reach the station, booting you out of your phone call or data connection. It happened again just now.
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Amy
(@tls7808) reported
from
Crawley, England
@ThreeUK @cathaypacific turned my phone on after having it switched off in flight mode and was instantly charged £5 for the second the air network was on. Should have to accept or submit an email for permission before just using it. £5 for air.
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Bredagh Breslin
(@BredaghBreslin) reported
from
Lambeth, England
@ThreeUKSupport Nobody can offer me help with this. I was completely taken advantage of at your store, and I was sold a lie. A blatant lie.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan Hamilton
(@JordanHamiIton) reported
@Dinalli @ThreeUK I’m surprised you can even get a signal through your walls giving the high frequency signal
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Lagshiga
(@Lagshiga) reported
I added the phone to my basket and it takes me to a link saying my basket is empty over 20x of trying. Then I tried again later to add the phone again and it added a stupid iPhone 12 ultra into my basket multiple times. @ThreeUK @ThreeUKSupport
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James ✈️🌍
(@James220201) reported
@ThreeUKSupport Hiya I've just done a PAC code from Vodafone to ee for someone they're having problems when you try call them it keeps saying the number can't take your call they've contacted 3 numerous times but they keep saying wait 24 hours yet nothing?
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umaisshafqat
(@umaisshafqat1) reported
@ThreeUK Worst customer service experience ever and my anxiety level is through the roof, called three’s customer advisers multiple times over the corse of three weeks trying to set up a direct debit. It’s going to affect my credit score and they are all inefficient.
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Stanley
(@Stanley69450533) reported
What is the point of having a contract with @ThreeUK @ThreeUKSupport in Hull beverly woodmansy or cottingham!?!?!?!? No WiFi=no signal! Absolute joke!
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Danyaalmajid
(@TGfan112) reported
@ThreeUKSupport Hello, it is still showing me 1 or 2 bars and Wednesday has passed and I am still having the same issue load times are slow and especially YouTube thanks. Danyaal
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Prabhu Rajendran
(@pRABuonline) reported
@ThreeUKSupport Sorry Ali, this is not a postcode issue. They messed up sending a replacement SIM: claiming it has been activated (which I never received), they have deactivated my old SIM. So waiting for the new SIM. Funnily (not really) all this happened when I wanted to discuss an upgrade!
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Ian
(@ianlatham) reported
@ThreeUK How do I speak to an actual person please? I have a new sim I'm having problems with it. Your automated systems do not help
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Kinky Devil
(@MrKinkyDevil) reported
so @ThreeUKSupport i cancelled in march then saw i was still being charged so i cancelled again in september and im still being charged , so i get on to customer service live chat and they tell me they can cancel i have to call cancellations but theres a big queue #THIEVES
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Desi
(@Desibuoyy) reported
@ThreeUKSupport I've been trying to reset my password a few times now and keep on getting 'my3auth.text.generic.error", tried Chrome on Windows (Latest Version) and Chrome on Samsung again Latest version. Please help. Thanks