3 (Three) Outage Report in Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (17%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Teddington, Carshalton, Croydon, Kingston upon Thames, Sutton, Woking, Worcester Park, Thornton Heath and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Jonny Pearson
(@jonny_pearson) reported
from
Lambeth, England
@ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!
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richard
(@rikscha_) reported
from
Kingston upon Thames, England
@ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.
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Jon Warburton.
(@jon_warburton) reported
from
Lambeth, England
Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Ali
(@Ali_Piracha12) reported
from
Croydon, England
@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK hello Wimbledon area no data - any issues ?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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karl matthews
(@karlos437) reported
from
Kingston upon Thames, England
@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Kev Galvin
(@GalvinKev) reported
from
Lambeth, England
@ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jasmine
(@JasmineEmpiang) reported
@ThreeUKSupport I can assure you there is a massive issue with my 4G broadband. Working from home is a nightmare with this wifi. Out of 5 bars I’m only getting 2 to 3 bars all day.
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Shari #FairPayforNursing
(@auldyth) reported
Is there a problem @ThreeUKSupport? - have tried several times since 0810 to send a text message to my work phone (which is @EE) and failed to send. Does not show as connected to 3. Signal looks okay. LL55 area.
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Ollie Nock
(@OllieNock) reported
@ThreeUKSupport There isn’t an option for the thing I need. Can you give me the relevant number to just speak to any human being please? My issue is too complex to write over web chat I don’t have the time. I would appreciate your help with getting to a human please
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Stewed Rat Ryder
(@StewedRat) reported
@ThreeUKSupport Number has been with Three for 4-5 years. Just moved to where I had 4 bars of signal, still receiving failed SMS message
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Wolfy
(@Pawswere) reported
@ThreeUKSupport same thing happens. Get through the login and biometric snd then the app closes leaving just the rate me pop-up window. Yep can login Just fine on both sim accounts. It works flawlessly on my Samsung tablet. Just my Huawei P40 Pro phone
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Stewed Rat Ryder
(@StewedRat) reported
@ThreeUKSupport Hi Laura. No, turning mobile data off doesn't do anything to increase ability to send text messages. Still get 'failed to send' with One Bar signal out of Five.
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Seher
(@SeherG__) reported
@aturkishviking @ThreeUK literally had the worst experience with them !
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Samantha
(@SamLadyQ) reported
@ThreeUK I would think very hard before moving to 3, my signal is terrible at home and at work. I checked the network coverage before switching, and it was classed as very good, it isn’t 😔
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Mark Müller
(@mspacemedia) reported
@ThreeUKSupport how can I cancel a home broadband account after 8 months of a 2 year contract when the average download speed has been less than 3mb/s - when advertised as 8+ mb/s. Currently getting 1.56mb/s on phone and home BB. TN40 was being upgraded 2 days ago…
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Jj
(@sefzef) reported
@ThreeUKSupport Hi, internet appears to be having issues in SE24 9QR (again, this is day 3 now), how long will this take to fix? Will it be the same issue tomorrow and Friday?