3 (Three) Outage Report in Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (57%)
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Internet (28%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Kingston upon Thames, Sutton, Carshalton, Woking, Worcester Park, Thornton Heath, Mitcham, Guildford, Crawley, Cranleigh and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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mary mandefield
(@mandefieldx) reported
from
Lambeth, England
Thank you @ThreeUKSupport for fully keeping me waiting for LONG. Trying to cancel a sim after your customer advisors told me.inhave dual sim when i do not
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Hayley Dulson-Hughes
(@bumpiegin) reported
from
London, England
@ThreeUKSupport Nope. Had to hang up after waiting for 15 mins
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andy forrest
(@Andyforrest90) reported
from
Kingston upon Thames, England
@ThreeUK is the network down in kt3 i can't use my phone without Wi-Fi
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Alejandro Patiño
(@Alealejandro328) reported
from
Croydon, England
@ThreeUK I am having the worst data connection around the Thornton Heath area, I never was like this but for the past 48 hours is getting worse even if I’m in the middle of the road or high street. I am not able to connect & yes everything is working fine. Very poor connection.
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FAKE OUT NOW‼️LINK IN MY BIO
(@andretheprod) reported
from
Lambeth, England
@ThreeUK I beg you guys fix you’re network coverage. Everywhere I go I can’t get any signal 👎🏾👎🏾
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Paul Lagan
(@CFCJourno) reported
from
London, England
I’m a @ThreeUK customer and it’s becoming an embarrassment for them. Jake is right to call them out. They should support women’s football in general - Nissan gave the Spanish squad a new car to each player. @ThreeUK could aid all clubs with subsidised tariffs or phones
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#ALWAYSVUETHINGS
(@RejiYates) reported
from
Lambeth, England
@UKKelendriaa @ThreeUK Mine is £8 😭😭😭. Three needs to fix the signal issue cause it’s annoying
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Paul N
(@londonpommie) reported
from
London, England
@ThreeUKSupport Never in the 13 odd years I've been a customer!
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Ben Stewart
(@barbicanben) reported
from
Merton, England
I've done it - after years of being on the @ThreeUK network I've just ordered a SIM from @EcotalkMobile and will port my number as soon as it arrives. Cheaper than my old Three tariff, good for the environment, and the data speeds can't be any worse than Three!
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SHAUNNI⚡️
(@helloshaunni) reported
from
Lambeth, England
@ThreeUKSupport Hi yes, it is correct but it’s also not linked to just one post code this is a near constant problem and switching between 3G / 4G doesn’t help. My phone signal is always fine for calls and texts it’s just the internet.
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Ant G
(@antjpg) reported
from
London, England
In central London today and seriously crap reception from @ThreeUK as per usual.
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charlotte
(@charkellyalex) reported
from
West Molesey, England
@ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.
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Jerry Daykin
(@jdaykin) reported
from
London, England
@ThreeUK @NinaWest @AttitudeMag I just wish you had supported me with half decent signal during the parade itself 😜 but keep up the good work #Pride wise!
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The Fed
(@FedPoulton) reported
from
Lambeth, England
@ThreeUKSupport Tried that, doesn't work. Didn't expect it to, because this is not an overuse problem. Greyhound lane has been like this for years. It is obviously a weak/faulty signal. The local transmitter needs repairing/boosting. Please get it sorted. Thank you.
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Vanessa.
(@Vanessssaxo) reported
from
London, England
@ThreeUK I don’t pay my bill every month to have shit connection fix up thank u.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Lambeth, England
@ThreeUKSupport Tethering not working at all on 4G and with errors on 3G in Clapham today :(
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Jumpin Jack Frost
(@djjjfrost) reported
from
Croydon, England
@IamLinguistics @ThreeUK Yeah bro mine's been awful for a few months now
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Malcolm Saunders
(@Malcy7) reported
from
London, England
@ThreeUK hi, can you give me any information regarding the coverage in the Uk postcode DA17 area, as recently the reception has been awful. Thanks.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@toystmusic) reported
@OfficialRandL and @TicketmasterUK you're the definition of bad faith. @ThreeUK sorry they don't think you're good enough to provide basic mobile needs at the festival.
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Claire
(@Gentyxxx) reported
@ThreeUK wifi not working in SW17.
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Lynne Sharrock
(@Lynne_Sharrock) reported
@ThreeUKSupport what is the network issue for NR29 4HZ area please? Just spoken to three customer service (in India) after several days at less than 1Mbps... Nothing works, email, internet, Netflix, Prime...
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Lisa Gridley
(@LisaG75) reported
from
Wickford, England
@ThreeUK very upsetting calls last night from a call centre claiming to be from Three offering upgrade deals. When I said I wasn't interested man kept ringing back in different numbers and swearing down the phone. Presume not your staff but you not sure if outsourced call centre?
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Ann
(@Ann86990920) reported
@ThreeUKSupport Useless pathetic company. No signals. Worst customer services. Have no record of online cancellation forms during chat only options in covid. Only allowed 20 minutes customer services during covid. Numerous calls didn't cancel it and want money for no use.
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Nick @ Eastbourne
(@Nick_SMHS) reported
@ThreeUKSupport Indoor mobile coverage has always been poor within the general area of the Sovereign Centre in Eastbourne. I have tried WiFi calling but this doesn't appear to solve the problem. Will Three be resolving this long-term issue soon?
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Nico Marcenaro
(@NickMarcenaro) reported
@ThreeUKSupport No, I was wondering if there were some protocols that changed in your end for any and all device. Because the issues I am having are very peculiar, with big websites and apps (App Store, YouTube) and is just happening with Three suddenly. Would it be possible to at least check?
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Living Life!
(@living_life_me) reported
@HarryRog1979 @ThreeUKSupport It’s the rubbish network. Switch to EE like I did! Best thing I ever did
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Wayne
(@WDC1969) reported
I'm a new customer to @threeuksupport and not a great start. Sim card was sending and receiving calls from both my Three number and my transferred number, new sim card ordered but in the meantime left with no service. What a great start ...NOT!!!
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Nico Marcenaro
(@NickMarcenaro) reported
@historyinyork @ThreeUKSupport I am having the same issue today. I have full 4G bars but the phone is struggling to load YouTube, the App Store or the Apple website itself. The funny thing is if I use the device in hotspot mode internet works perfectly fine in other devices.