3 (Three) Outage Report in Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (21%)
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Phone (18%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Mitcham, London, Croydon, Woking, Thornton Heath, Sutton, Carshalton, Crawley, Walton-on-Thames and Morden.
| City | Problem Type | Report Time |
|---|---|---|
 Mitcham |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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will jennings
(@willjennings80) reported
from
Lambeth, England
@respros @ThreeUKSupport Yeah. They said a few days ago there were issues, not heard anything since but mine keeps dropping also.
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Niall O'Malley
(@niallomalley) reported
from
Kingston upon Thames, England
@ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…
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Nezih Savaşkan
(@watchvideosoul) reported
from
Lambeth, England
@ThreeUKSupport Bit of a late reply. This issue is now irrelevant. Twitter generally used for more immediate things.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport It was due to your network being down which you know about
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@ThreeUK has provided the worst service i have ever experienced. Constant drop calls, no coverage and constant failed messages. Bye bye
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John O'Hare-Price
(@JohnOHarePrice) reported
from
London, England
@ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet
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Luke
(@Lu_uke) reported
from
Merton, England
@ThreeUKSupport My phone is iPhone 11 Pro Max and my husband is the iPhone X max. Both of them with the same problem. Cmon, I’m regretting to made that contract with you guys!
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Josh
(@joshmarston92) reported
from
Lambeth, England
@ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫
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eidd
(@EidHagi) reported
from
Lambeth, England
@ThreeUK fix your internet you bastards. Robbery is what your doing to me
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Luke
(@Lu_uke) reported
from
Merton, England
Gosh @ThreeUK has one of the worst internet signal ever in #UK I’ll never recommend it!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@bluemoonstar @ThreeUK Three are awful in London. @EE are v good
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ApostlesBarberShop
(@ApostlesBarber1) reported
from
Merton, England
@ThreeUK My mobile internet still not working past 24 hours! Been with out internet 😡
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Sarah Rose
(@sarahjrose) reported
from
Croydon, England
Maybe @ThreeUK and @ThreeUKSupport are down as well as their network can't think why else they'd ignore me... 🤔
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Negro Kevin Owens
(@dukeofpeckham) reported
from
Croydon, England
Because my phone was connected to my WiFi since yesterday evening I didn't notice the @ThreeUK outage till this morning. I've been with them for 2 years and this is the first issue I've had with them. For what I pay and what I get I'm not going to beat them for the outage.
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically
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Martin Walker
(@MartinWWalker) reported
from
Kingston upon Thames, England
@ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly
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John Dunne
(@Jdunne9407uk) reported
from
Merton, England
@ThreeUK Ha ha you can’t even get 4g right in London let alone 5g. Seriously shocking service and signal from 3 for months
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The Duped
(@TheDuped1) reported
from
Bramley, England
@ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....
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Luke
(@Lu_uke) reported
from
Merton, England
@ThreeUKSupport Oooo that’s the point, I live in CR42BA and it is terrible here. I work in SM45JD and, I don’t have words to describe how bad it is there. My husband was #O2 and I asked him to come to @ThreeUK he is complaining and saying it has been his worst decision ever to 📱
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Wood
(@JonDubbya) reported
@ThreeUKSupport Well, I paid for an extended warranty and Three are in breach of contract, so you could try helping with that. Another week has gone by and I’m waiting. Have Three actually recorded this as a complaint yet, or is that something else Three haven’t bothered to do?
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KARL COULTER
(@coulter_karl) reported
@ThreeUKSupport Customer service are continuing to tell me cooling off periods don't apply to pay as you go Sims...
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Dean Marshall
(@dcm1968) reported
@CycleExmouth @ThreeUK They really are a waste of time around Exeter and Exmouth. Once told me I couldn't get a signal on Exmouth Sea Front due to the congestion in the area. It was midweek December and not a soul to be seen.
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billy
(@CycleExmouth) reported
@dcm1968 @ThreeUK Yep. All down the seafront anywhere on the beach I can’t even send a WhatsApp message. Completely and utterly useless, even though they advertise a 5G network in Exmouth!
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Delroy Jacobson
(@DelroyJacobson) reported
@ThreeUK why am I blocked out Of my account and not being able to sign in?
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Laura
(@Purdylaura) reported
@ThreeUKSupport I got it online for my daughter she told me she no longer needed it thought I would cancel when the letter came through forgot about it I came today tried to speak to some one and there not willing to help
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Laura
(@Purdylaura) reported
@ThreeUK shocking customer service first from melwyn and now komal no help atall already have 4 contract bought another on that is no longer needed just got the letter and sim today because(I assume postal strikes)I’m 24hrs out the cancelling period and they won’t cancel without
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David Hoole
(@DavidHoole25) reported
@ThreeUKSupport Ive already been spoken with customer service at length (after a long wait). Your person said it was all my fault, and no refund will be possible. After 8 years as a customer, I will be changing supplier. I will be encouraging friends and family to do the same.
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Bryn
(@brynwilliams81) reported
@ThreeUKSupport It’s almost everywhere where I have no 5G coverage when my phone becomes unusable or i receive no signal at all
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Well Miffed
(@WellMiffed) reported
@brynwilliams81 @ThreeUK @ThreeUKSupport Give up now... they havent solved my issue and now want to charge me £50 for the pleasure of cancelling my contract for a crap service... Good luck!