3 (Three) Outage in Thornton Heath, Greater London, England

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Thornton Heath, England

3 (Three) Outage Chart in Thornton Heath, Greater London, England

April 06: Problems at 3 (Three)

3 (Three) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet 57.56% Internet
  • Phone 23.48% Phone
  • Wi-fi 9.48% Wi-fi
  • Total Blackout 5.87% Total Blackout
  • E-mail 3.16% E-mail
  • TV .45% TV

3 (Three) Outage Map Near Thornton Heath, Greater London, England

The most recent outage reports and issues originated from Lambeth, London, Holborn, Croydon, Leyton, Balham, Hounslow, Kingston upon Thames, Ilford, Willesden, City of Westminster, Islington, Kensington, Barking and Bermondsey.

London Internet
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3 (Three) in Thornton Heath, England Comments

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3 (Three) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:
  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • kieranhistweets Kieran (@kieranhistweets) reported from Croydon, England

    Consistently terrible customer service and support from @ThreeUK @ThreeUKSupport

  • JamesPhizKFC James Street (@JamesPhizKFC) reported from Kingston upon Thames, England

    @ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !

  • Muswell_Ben Ben Weaver (@Muswell_Ben) reported from City of London, England

    @ThreeUKSupport I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!

  • Illustrious8 James Jones (@Illustrious8) reported from Stratford, England

    @ThreeUK hi Three if you’re going to basically suspend customer service you should at least make sure your website works. I can’t change my plan to a sim only, either through the app or online. I’m cancelling my plan if you don’t get back to me today with this fixed.

  • Edrat77 David Ratcliffe (@Edrat77) reported from Lambeth, England

    @ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.

  • SHPETeacher13 Sam Skinner (@SHPETeacher13) reported from Hammersmith, England

    @ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom

  • SHPETeacher13 Sam Skinner (@SHPETeacher13) reported from Hammersmith, England

    @ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK

  • adizadiva7 Adiza Shardow 🇬🇭 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@adizadiva7) reported from Lambeth, England

    Same here talk about bad timeline lol @ThreeUK

  • QuantumCaza Alfie ☕ Coffee God (@QuantumCaza) reported from Islington, England

    So I can't pay my phone bill because the @ThreeUK site and app and phone number is down @ThreeUKSupport

  • Willhide Will Hide (@Willhide) reported from Camden Town, England

    @catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    @ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUK @ThreeUKSupport Outstanding customer service. Ordered your Huawei E557 with collections from your Wood Green store. Went there today they said it’s @ your Angel store. It’s not there either. Travelling when shouldn’t and now cannot work from home.

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

  • MrSouthLondon Gary/Gawy (@MrSouthLondon) reported from Bromley, England

    @Simonfp21 @ThreeUK I haven’t had one of those in such a long time, but then I’m never out early enough to get a McDonald’s breakfast anymore, so

  • DAZZABRIODY Darren Briody (@DAZZABRIODY) reported from Islington, England

    @ThreeUK hi I’ve received post for a 3 account but the person named doesn’t live at my address can u help thanks

  • snorkielondon Mark Harrison (@snorkielondon) reported from Bromley, England

    @ThreeUKSupport I can’t call or text. What an absolutely rubbish service I’m getting from 3!

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @taralawrence21 @Three_Is_Broken @ThreeUKSupport Yeah...leave @ThreeUK they are shit

  • KayceeThePrettY The Crazy Stewart Ukle Kaycee (@KayceeThePrettY) reported from Brentford, England

    Hiral if that’s @ThreeUKSupport very poor service and made me lost a tone of data important after explaining to her that will be happening she 100% affirmed it won’t ! Now only my pain for my research lost. And data .

  • MarcoFitnessLDN Marco London (@MarcoFitnessLDN) reported from Camden Town, England

    @ThreeUKSupport THATS IS A STUPID ANSWR ! YOU ALWAYS HAVE THE SIGNAL BAR JESUS CHRIST !! But i can't make calls/ SMS / or data ! I'm sure but utter ridiculouse reply !!

  • MarcJobling Marc Jobling #FPL (@MarcJobling) reported from Poplar, England

    @ThreeUKSupport I can drop my postcode but the areas without signal are many. Samsung Galaxy J5 (2016)

  • geometric Geo (@geometric) reported from Paddington, England

    @ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭

  • geometric Geo (@geometric) reported from Kensington, England

    @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

  • fevington Mike Fethers (@fevington) reported from Paddington, England

    Hi @ThreeUK let’s have an honest chat about how bad your service has become in the last two years. Poor or no 4G coverage across most of central and west London. Five bars but no actual data connection. Coverage maps that are just made up!

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @OliversSherbs @ThreeUKSupport They’ll blame your handset or sim and ignore the fact that their signal is virtually non existent in most of the country.

  • StoilTimchev1 Stoil Timchev (@StoilTimchev1) reported from Camberwell, England

    @ThreeUKSupport I was over charged ina number of occasions so I paced a cap on my account. However I continued to get overcharged (x7 the amount) and when I rang to double check you never placed a cap for me. Then reassured me that you won’t charge me and 4 days later I got charged anyway

  • ChemmySki Chemmy Alcott OLY (@ChemmySki) reported from Richmond, England

    @ThreeUK terrible customer service and no loyalty to remaining customers 😡😡

  • Nickjames820 Red Beard (@Nickjames820) reported from Paddington, England

    @ThreeUK It looks like the massive **** of a service you guys are turning out!

  • Nickjames820 Red Beard (@Nickjames820) reported from Paddington, England

    @ThreeUK @theebillyporter @AdwoaAboah_ @LondonFashionWk @csm_news Lies! Doesn’t support 3G never mind four or five!

  • DarrenStocking Darren Stocking (@DarrenStocking) reported from Tower Hamlets, England

    @ThreeUKSupport Round this area it seems consistently poor. Although more central locations in London like Bank, Moorgate etc I get average speeds of 50-80Mbs but here is shockingly slow, especially painful when you're data connection keeps dropping.

  • mohsin008 mohsin rasheed (@mohsin008) reported from Poplar, England

    @ThreeUK worst network, Internet is very slow

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Eltham, England

    @ThreeUKSupport Be honest, Have you ever tried to deal with the Three business department! Only open Monday to Friday 9-5! I’ve had some serious issues this year including having my line suspended on a Friday night in Greece & not being able to speak to anyone til Monday !!!

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Eltham, England

    @ThreeUKSupport That’s fair enough but we’ve had this issue for over 6 months, no refunds & no explanation. No other networks are having these issues

  • followcbv Madhan (@followcbv) reported from Camberwell, England

    @ThreeUKSupport Network wide issue confirmed that whole network for U.K. down.

  • specialk1967 karen brown (@specialk1967) reported from East Ham, England

    @ThreeUK shocking customer service, no network again 5 times in less than 6 months

  • Holloway_Zoo Dark Side Lion (@Holloway_Zoo) reported from Islington, England

    @ThreeUK Be nice if I could actually get 3 or 4g. Signal has been terrible for ages.

  • lewisjohnn Lewis John Harvey (@lewisjohnn) reported from Hackney, England

    @ThreeUKSupport Pretty much everywhere I go, my postcode is N16 5PF but it’s particularly bad around the Manor House, Angel, Kings Cross and Covent Garden areas .. my phone says I have full 4G and nothing loads. I have an iPhone XR 64GB .. I also pay £46 a month so really I expect it to work

  • MartinCalder4 Martin Calder (@MartinCalder4) reported from East Ham, England

    @DjKeithP @ThreeUK Do a lot of WiFi any way so I have cut down on toping up my phone win win for me!!!....

  • bunnah87 Bundy (@bunnah87) reported from Lambeth, England

    @StevenKelly82 @ThreeUK It’s just so shit

  • followcbv Madhan (@followcbv) reported from Poplar, England

    @ThreeUK is down no internet from 10 am for all of UK and it has not let its customers know at all, no information on its website either. @VodafoneUK @EE please help @ThreeUK they are going to go bust soon. @BBCBreaking @Ofcom

  • bluemoonstar 🗺🇪🇺Nick (@bluemoonstar) reported from Camberwell, England

    @ThreeUKSupport I've already got an unresolved complaint regarding this which has boe been escalated to the Ombudsman.

  • torharrington Tor Harrington (@torharrington) reported from Ilford, England

    @ThreeUK while waiting for 5g the 4g has gotten so slow in spots GPRS data would be faster...

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @ThreeUK just to let you know ive managed to move away from your utterly useless service and by doing so got 5 other friends to move. Might not mean much to you but im happy with my result so far! @Three_Is_Broken

  • thekinaton Jason Sensation (@thekinaton) reported from Wandsworth, England

    I'm sure @ThreeUK and @PayPalUK use save customer service handbook. Same old excuses.

  • thekinaton Jason Sensation (@thekinaton) reported from Lambeth, England

    @articeddie @JanetteMilligan @ThreeUKSupport @ThreeUK They are probably service update emails from @ThreeUK

  • thekinaton Jason Sensation (@thekinaton) reported from Lambeth, England

    @ThreeUK where do I send my WiFi bill to. . Not had any issue 3g/4g today so had to pay for BTwiFi. Thanks @Ofcom @BBCWatchdog @Three_Is_Broken

  • gothtropical lucy (@gothtropical) reported from Islington, England

    @ThreeUKSupport I restart my phone about 15 times a day and the signal just keeps dropping. It’s awful

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @LatinDJg @Three_Is_Broken @ThreeUK @ddyson3 @ThreeUKSupport I was waiting since August 2019, ust get them to allow you to cancel your contract without charge and walk away!

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @SimSmithy @ThreeUKSupport @ThreeUK @Three_Is_Broken Yep! I got them down to 6 months free line rental but even that couldn’t stop me from leaving the worst phone provider in the uk!

  • gundisalvus19 𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜 (@gundisalvus19) reported from Paddington, England

    Hi @ThreeUK. Guys you need to improve your service, how is it possible to be at home (London Z2) "using the 4G" & I'm not even able to load Netflix on my phone. Honestly, I was considering upgrading, but with this service maybe I'll have to change provider. Thanks 🦾

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • feeriddell 🌸McFee🌸 (@feeriddell) reported

    @ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK My signal is bad at the best of times but now i cant even have a conversation with my mum (whos very ill in a care home) without losing signal. Im lucky if i can get through to her at all. I need to be able to talk to her.

  • JanWojciechow12 Jan Wojciechowski (@JanWojciechow12) reported

    @ThreeUKSupport 1/2 account no 7782531537, I was informed that the company is aware of all the trouble and the cancellations team is going to fix the issue on their end I am to ignore all the CRS messages and not to worry about it anymore.

  • RaggyJha Gáry Ghäj 🧻 (@RaggyJha) reported

    @marcio_delgado @jimwaterson @SkyUK @ThreeUK @Poundland As I said, you get what you pay for. Ps - I also like Poundland, but I’m not going to expect Waitrose levels of service.

  • wallertw13 Thomas Waller (@wallertw13) reported

    @ThreeUK Thanks for the recommendation to do the Shaw academy they have taken money from my account without permission, complete mess up on your part for putting out a keep busy message to your customers Thanks alot Three, I better get compensated for this shit Joke

  • k1r57y841l3y Kirsty 💙🇬🇧 (@k1r57y841l3y) reported

    @ThreeUKSupport please help me . New contract but same number . You haven't taken the money that was due on 29th . Not paying you manually as you took 2 lots last time and I had to wait weeks for a refund !

  • Thom_McG Thomas McGrory 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Thom_McG) reported

    @ThreeUK I’ve been trying to talk with someone but your phone lines keep disconnecting after advising to use the chat facility on the app or website. The chat facility is showing as currently unavailable. Please help

  • davidgawhite David White (@davidgawhite) reported

    Hey @ThreeUKSupport why are you putting my bills up in the middle of a pandemic, while you struggled to provide service to me for the last few months anyway, citing “work” that needs to be done or is already done but not done… depending on which advisor I speak to…

  • SteveDay17 Steve Day (@SteveDay17) reported

    @ThreeUKSupport And the screen,link you supplied looks suspiciously similar to the link I had access to 2 weeks ago,when I complained about the same related issue-the team didn’t have access to billing information.I fear as usual,3 don’t care about their customers, no one seems to care

  • arse_raptor looking boy (@arse_raptor) reported

    @VodafoneUK @EE @O2 @ThreeUK **** off with your 5g..4g seems to be doing ok. Research on lab mice shows that cause cancers in the brain because the radiation can bypass the brain blood Barrier. It's also deforms cells in the body.

  • RaggyJha Gáry Ghäj 🧻 (@RaggyJha) reported

    @marcio_delgado @jimwaterson @SkyUK @ThreeUK Three is the Poundland of network providers. You get what you pay for. If you have any sense, move to EE.