3 (Three)

3 (Three) Outage Report in Thornton Heath, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Thornton Heath, Greater London, England 05/08/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (17%)

    Phone (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Poplar, Northolt, Paddington, London, Tower Hamlets, Camden Town, Leyton, Ilford, Hammersmith, Charlton, Islington, Coldblow, Wembley, Ealing and Fulham.

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City Problem Type Report Time
United KingdomPoplar Total Blackout
United KingdomNortholt Wi-fi
United KingdomPaddington Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • davidmoritz David Moritz (@davidmoritz) reported from Camberwell, England

    Well your customer service is like your service @ThreeUK. I’m off to @ee

  • OllyNewport Olly Newport (@OllyNewport) reported from Camberwell, England

    @alexodam @benjamin_cook @ThreeUK @Three_Is_Broken I already have unlimited everything for £20pm, it's the issue of speed and reliability, probably over subscribed

  • antoniodelafe Antonio de la Fe (@antoniodelafe) reported from Stratford, England

    @Budd5nT @ThreeUKSupport I agree! We’re paying for a service that doesn’t work and it can’t be correct the service works fine.

  • davidmoritz David Moritz (@davidmoritz) reported from Camberwell, England

    In the centre of London and have another day of terrible coverage from @ThreeUK.

  • uksov Barry (@uksov) reported from Camberwell, England

    @ThreeUKSupport why is your 4G so bad in central London, London Bridge and St Pancras area I have to drop the phone to 3G to get any data, you promote 5G, but you haven’t mastered the basics yet, when is this going to be sorted #timetoswitch

  • Lu_uke Luke (@Lu_uke) reported from Merton, England

    @ThreeUKSupport Oooo that’s the point, I live in CR42BA and it is terrible here. I work in SM45JD and, I don’t have words to describe how bad it is there. My husband was #O2 and I asked him to come to @ThreeUK he is complaining and saying it has been his worst decision ever to 📱

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Eltham, England

    @ThreeUK Constantly switching between 3G & 4G to get service....... Don’t ask for a postcode it’s shit everywhere.

  • gursharnkbassi gursharnkbassi (@gursharnkbassi) reported from Camberwell, England

    Seriously considering to change my network provider @ThreeUK is very slow... 😡

  • keplerniko KeplerNiko (@keplerniko) reported from City of London, England

    @ThreeUKSupport Well that's nice to know I don't get any money back even though you're the one failing to uphold your end of the contract due to 'congestion.' Guess I'll have to find out if the ombudsman agrees. Yes - normally I got bumped to 3G automatically and even deliberately didn't help.

  • IvernelleSita IvernelleSita (@IvernelleSita) reported from City of London, England

    @ThreeUKSupport It happens everywhere. I need to be connected to WiFi if I want to do anything. Tried switching off my phone few times. Still have no connection & network is not working at all

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.

  • keplerniko KeplerNiko (@keplerniko) reported from City of London, England

    @threeuk having issues all morning connecting via data near EC2V

  • Jdunne9407uk John Dunne (@Jdunne9407uk) reported from Merton, England

    @ThreeUK Ha ha you can’t even get 4g right in London let alone 5g. Seriously shocking service and signal from 3 for months

  • IvernelleSita IvernelleSita (@IvernelleSita) reported from City of London, England

    @midasreturns @Three_Is_Broken @ThreeUK It’s more. Since Tuesday it’s been like that. And when you call they can’t help you or give you any explanation. No word about why & what is happening @ThreeUKSupport @ThreeUK

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    @ThreeUK need someone to call me ASAP about your utter shit customer service because I cut mine and my family’s contracts immeadiately

  • sarahjrose Sarah Rose (@sarahjrose) reported from Croydon, England

    Maybe @ThreeUK and @ThreeUKSupport are down as well as their network can't think why else they'd ignore me... 🤔

  • antoniodelafe Antonio de la Fe (@antoniodelafe) reported from Camberwell, England

    .@ThreeUKSupport I would like to know what is so wrong with data in your network. Often have only 3G and even when I have 4G reception data just doesn’t seem to work or works incredibly slow. I’m basically paying for data I can’t barely used or when used is unpractical …

  • Lu_uke Luke (@Lu_uke) reported from Merton, England

    @ThreeUKSupport My phone is iPhone 11 Pro Max and my husband is the iPhone X max. Both of them with the same problem. Cmon, I’m regretting to made that contract with you guys!

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    @ThreeUK need someone to call me ASAP about your utter shit customer service before I cut mine and my family’s contracts immeadiately

  • Lu_uke Luke (@Lu_uke) reported from Merton, England

    Gosh @ThreeUK has one of the worst internet signal ever in #UK I’ll never recommend it!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • SimpleSimonMet Simon Broome (@SimpleSimonMet) reported

    @kayleigh2509 @ThreeUK Me neither, on ID mobile which uses Three network.

  • ladyjaney75 Jane Hawkes (@ladyjaney75) reported

    @AdeMitchell @ThreeUK Yep zap all for me but hubby got one- same network.

  • TeresaC123 Teresa Crawford 🇺🇦#IStandWithUkraine (@TeresaC123) reported

    @ThreeUK Have just checked with my family members who are on Three network and none of them,alongside me, have received the test alert.

  • BBCwaste BBC Waste (@BBCwaste) reported

    A rather delicious metaphor for how universally shite the @ThreeUK network is, thousands didn't receive the UK government mobile alert. Myself included.

  • DJKennyJaymes Kenny Jaymes. Moribus antiquis pareamus (@DJKennyJaymes) reported

    @ThreeUK @ThreeUKSupport Echo other comments - Alerts ARE switched ON in my iPhone but NO alerts received. Not good enough Three - Please investigate and reply. No point in having national emergency alert if your network can not deliver it?

  • RobStewart85 Rob Stewart (@RobStewart85) reported

    @adslatham Funny enough yeh. @ThreeUK seem to have had some major issues with this test

  • markjlowe Mark Lowe 🇬🇧 (@markjlowe) reported

    @ThreeUK In addition, can you look at other mobile providers using ur network such as Smarty, as we didn’t get the notification, cheers.

  • tashatheranter Tasha (@tashatheranter) reported

    @ThreeUK Well I presume you thought it was going to work and it failed, so will there be another test or do we just have to wait for an emergency event to find out if you fixed the issue? Your tweet makes it sound like the latter.

  • TheBoneLoaf BoneLoaf (@TheBoneLoaf) reported

    @ThreeUK Finally realised today that I am on a shite network when my partner on EE got the alert. Ime off to EE 🖕

  • Jb_afcw James Bolton (@Jb_afcw) reported

    @ThreeUK You’re reporting a small number didn’t get it? Are you sure it actually went to any Three customer?