3 (Three)

3 (Three) Outage Report in Thornton Heath, Greater London, England

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Thornton Heath, Greater London, England 04/18/2025 21:15

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, City of Westminster, Fulham, Northolt, Croydon, Holborn, Hampstead, Deptford, Hackney, Camden Town, Islington, Tower Hamlets, Charlton, East Ham and Acton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomFulham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • missddan MissDD (@missddan) reported from Bromley, England

    Why @ThreeUK is my internet not working again think its time to switch service providers

  • leighblue Leigh Caldwell (@leighblue) reported from Camden Town, England

    @dsquareddigest @ThreeUKSupport I find this frequently with Three. Often, switching flight mode on/off cures it. Other times, it’s just the network being thoroughly broken.

  • CMoney_x Diosa🌪✨ (@CMoney_x) reported from Bromley, England

    @ThreeUKSupport My sim isn’t even a year old. It’s definitely your network issue.

  • EidHagi eidd (@EidHagi) reported from Lambeth, England

    @ThreeUK fix your internet you bastards. Robbery is what your doing to me

  • JohnOHarePrice John O'Hare-Price (@JohnOHarePrice) reported from London, England

    @ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet

  • shadlx Richard Williamson (@shadlx) reported from Poplar, England

    @ThreeUKSupport I experience slow speeds pretty much everywhere in London and beyond so there’s no point me giving you all the postcodes. I’m on an iPhone 11

  • emilyinpublic Emily Hunt (@emilyinpublic) reported from Hackney, England

    @ThreeUKSupport I did that. Except it takes 48 hours so I still can’t go and get this sorted. Customer service suggested I take a new contract, port my number across and cancel my old contract. If that’s the only way, the new contract won’t be with @ThreeUK.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

  • janemeans Jane Means (@janemeans) reported from Islington, England

    @ThreeUKSupport Not sure. Is there any update as im@having major problems

  • abiialdridge Abi Aldridge (@abiialdridge) reported from Islington, England

    @ThreeUKSupport Appreciate your help but it’s not really good enough tbh- think it’s time to cancel after the shocking customer service I’ve had recently. Lied to by a store, hours wasted on the phone & now I can’t even get my money back (for YOUR mistake) without wasting more time on the phone.

  • athleticresults Athletics Statto (@athleticresults) reported from Southall, England

    All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!

  • Maomao_yan Kat (@Maomao_yan) reported from Poplar, England

    No proper customer service from @ThreeUK except being disconnected by operator on live chat. Data that doesn’t work for over few months does cause problems for everyone!!!

  • wanderlaurst lauren (@wanderlaurst) reported from City of London, England

    @ThreeUKSupport Also, I was promised 5G was in my area but now it’s clear it was anything to make a sale. I’m a business customer with you for mobile, I can’t believe how badly this is being handled.

  • bluemoonstar 🗺Nick (@bluemoonstar) reported from Camberwell, England

    @ThreeUKSupport Jacq, how about all the way along the river from Battersea Bridge to Blackfriars. Really really poor.

  • PelhamB PelhamB (@PelhamB) reported from City of London, England

    @ThreeUK am seriously losing patience with appalling mobile signal. Yet again neither 4G or 3G working in London - by London Bridge. And do NOT blame the fact it is busy - that has been the case since before mobiles were invented. #NoServiceHere #NoSignalHere

  • abiialdridge Abi Aldridge (@abiialdridge) reported from Islington, England

    @ThreeUKSupport Ridiculous when you think I’ve been a customer for over 9 years, have recommended @ThreeUK to so many people, got all my family using you and have a second contract with you. Customer service has really gone downhill since I first joined 👎

  • skkthfc61 Spencer (@skkthfc61) reported from City of London, England

    @ThreeUKSupport Your service is London is somehow getting even worse. Any chance of being less useless. Obviously no need to put yourselves out

  • emilyinpublic Emily Hunt (@emilyinpublic) reported from Hackney, England

    @ThreeUKSupport I don’t want to hear that you’re sad: I want a solution. I want someone from @ThreeUK to put my new iPhone 11 in my hand today. It’s really very simple.

  • wanderlaurst lauren (@wanderlaurst) reported from City of London, England

    @ThreeUKSupport That # routes me to a call center in India & I’m tired of that. I want this sorted, I’m a business account & my business cannot run without internet. I installed hub on Friday & it’s Tuesday and no one has gotten back to me without me pushing. I deserve better service than this.

  • PelhamB PelhamB (@PelhamB) reported from Wandsworth, England

    @ThreeUKSupport I have had enough of this. Please provide me details of how to make an official complaint to OFCOM about this .

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • depak_sharma Deepak Sharma (@depak_sharma) reported from London, England

    Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.

  • prettyclapped GG (@prettyclapped) reported

    @WirelessFest @ThreeUK It’s not working 🙃

  • Bwglord Chris Morgan (@Bwglord) reported

    @ThreeUKSupport Any reason for the signal to be quite poor in the SA13 area of Port Talbot?

  • alekswolf96 Aleksandra (@alekswolf96) reported

    Great customer service from @ThreeUK after a draining 1h call had my billing address changed to my work address when I wanted my delivery address changed. Guy was confused I'm already with three when upgrading my contract. Time for change of service?

  • ariesweeter ☁︎ (@ariesweeter) reported

    Is anybody who’s on Three having any issues with calls? Whether it’s outgoing or incoming there’s absolutely no sound, but it’s fine on WhatsApp and everywhere else? Lol I don’t know if it’s a problem of their side or what @ThreeUK #threenetwork #three

  • TimMcElligott4 Tim McElligott (@TimMcElligott4) reported

    @ThreeUKSupport I would do but there are none available!! It seems my password was incorrect but it told me my number could not be recognised! I have an email dated 8th November with the new contract details and amount. The new amount has never been debited. Only the old £65 higher one!!

  • MissBarnsey Miss Barnsey (@MissBarnsey) reported

    @ThreeUK are directly causing me to self harm, they have stolen money from me, held me to ransom, and online blame the Lewisham store and the Lewisham store blame online. Meanwhile Im struggling to stay alive. HELP.

  • JayScot27306979 Jay Scott (@JayScot27306979) reported

    @ThreeUK @SamsungUK listen, you've now been doing work in my area for months. Since October. I come home from work and want to chill with my friends online, 2000 ping, can't load a webpage, so inconsistent. Your load of crap Sort it out please bcus it's getting boring thanks

  • AyoThinks Sọ̀rọ̀ Sókè and #EndSARS (@AyoThinks) reported

    @korrinesky @ThreeUK @DPDCare I think contracts have a cooling off period where you can cancel without any penalty . Check the terms and conditions and see

  • mideldn Mídé (@mideldn) reported

    I’m unable to make or receive calls currently. Can anyone help? @ThreeUKSupport