3 (Three) Outage Report in Thornton Heath, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Thornton Heath come from postal codes CR7.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at 3 (Three)
3 (Three) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (58%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Lewisham, London, Earlsfield, Blackheath, Worcester Park, Croydon, Wembley, Hackney, Barking, Ealing, Wandsworth, Newham, Thornton Heath, Mitcham and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Lewisham |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Earlsfield |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Matty
(@Scott9M) reported
from
Camden Town, England
@ThreeUKSupport I keep getting calls from Belarus, never been there in my life
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Jerry Daykin
(@jdaykin) reported
from
London, England
@ThreeUK @NinaWest @AttitudeMag I just wish you had supported me with half decent signal during the parade itself 😜 but keep up the good work #Pride wise!
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Paul N
(@londonpommie) reported
from
London, England
@ThreeUKSupport Never in the 13 odd years I've been a customer!
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unhappy_george
(@george_hut) reported
from
Islington, England
@ThreeUK full signal but nothing is loading in #FinsburyPark. No way to find which bus to take. Calling 333, verified and asked be verified again. Asking me my bank about no. No internet to visit my app. Just asking about the signal in the area. They couldn’t help me and hang up.
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ZARA
(@zaradjiabouti) reported
from
Camberwell, England
On the phone with @ThreeUK complaining about the service like every other day... I’m tired of this!!!
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUK It would be nice if you could fix your shambles of a 4g connection before crowing about having the best 5g.
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unhappy_george
(@george_hut) reported
from
Islington, England
@ThreeUKSupport This is a day too late. Meanwhile because of poor internet reception to central #London (#kingscross, #embankment and my area #FinsburyPark) I am switching to a different provider at the end of this month when my contract expires so I can resolve this situation.
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Alejandro Patiño
(@Alealejandro328) reported
from
Croydon, England
@ThreeUK I am having the worst data connection around the Thornton Heath area, I never was like this but for the past 48 hours is getting worse even if I’m in the middle of the road or high street. I am not able to connect & yes everything is working fine. Very poor connection.
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@SatanicTaxi @ThreeUK Was on ee changed to 02 not made a single call in London that's hasn't dropped out and 4g is ridiculously slow
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@Three_Is_Broken @keplerniko @ThreeUK Ive had no 4g at home or in central London where I work for three months. Three keep offering discounts and saying 5g is coming. Wtf. Why can’t they just be honest with everyone and say they can’t cope - it’s not good enough.
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Kevin Hogarth
(@KevinHogarth) reported
from
Camberwell, England
@ThreeUK Shockingly bad experience. Still owed >£100 from April for handset never received. Spoken to 6 Reps. Cut off twice. Waiting time c1hour. Always the wrong person. Groundhog Day. Promised repayment. Still waiting. I want my money back!
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Alex / A•F•S
(@afs_inc_) reported
from
Camden Town, England
Wow @ThreeUK apparently your network is good for data - not in London it’s not. What a JOKE!! 🤣🤬🤣🤬🤣
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@keplerniko @Three_Is_Broken @ThreeUK I live in E1 and work in central London and the city and the 4g signal has been on a steady decline for al least 6 months. Probably due to 5g upgrade works and gently encouraging people to take up 5g when it comes (despite hardly anyone even having 5g devices yet!
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Sarah
(@fuckinmoood) reported
from
Camberwell, England
@ThreeUKSupport ITS STILL NOT WORKING TELL ME WHY
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steven hilleard
(@StevenHilleard) reported
from
Bromley, England
@M3lanieJC @ThreeUK EE isn’t great either, lose my signal all the time
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@SatanicTaxi @ThreeUK Not as bad as 02
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.
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Dom Bryan
(@Dom_Bryan) reported
from
Stratford, England
Hello @ThreeUKSupport can someone give me some insight into wtf is going on please
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@SatanicTaxi @Three_Is_Broken @keplerniko @ThreeUK I guess we probably need to submit a mass complaint to @Ofcom not that they really have any power anyway.
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Paul Clayton
(@Claytoncast) reported
from
Bromley, England
So the good thing is that despite webchat and @ThreeUKSupport and @ThreeUK being dreadful they have just sent an automated text as to when my contract ends. If ever there was a hint to move service provider, that was it.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Cleverley 💙 #RemainersWereRight #FBPE
(@PeteRumour) reported
@ThreeUKSupport I usually charge it on a pad, but just hot a car with android auto. It keeps dropping out and it is random. Tried charging it at my sons, wouldn't charge unless I moved it about. My wife's S9 works fine in the car! But I have read about Port problems with S20.
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Lois Hughes
(@LXHUGHESX) reported
@ThreeUKSupport It isn’t on the right one but if you’d have read my previous messages, I explained that I have given up and have lost ALL faith with the customer service 3 provides. And rest assured when my contract ends I’m changing provider. You have lost a very loyal customer.
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Rhys Jones
(@RSJones91) reported
@ThreeUKSupport Why does it take over a week to get my pac code from you? Each time I phone you all your staff say is we'll call you in 48 hours and then you don't bother supplying my pac code. It's because of complete failures of service like this that I'm trying to leave you.
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John Owens
(@JohnOwens86) reported
@ThreeUKSupport hi there I am based in se15 3tq. We have had good 5g service for the 2 months but the last few days have been very bad. Can you let us know why, and when it night improve? Thanks
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Aamer Khan
(@Amz__k) reported
@ThreeUKSupport And still I do not have my phone. I have paid the upfront cost and paid three months towards a contract for a phone I do not have. I wonder how Three will remedy this situation? Do you really care about your customers? Let’s see. Customer for over 10 years.
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Chloe Arnold
(@ChloeLouHull) reported
@ThreeUKSupport ..selves for 13 months and have never had decent internet, I missed a friends funeral via video link because my internet was so bad. I'm currently shielding and am relying on my phone internet, and I'm getting nothing. Over a year of paying yourselves for a service I barely get..
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Phil Johnston
(@secretcrowds182) reported
@ThreeUKSupport BT366QT is my postcode and I have an IPhone XR. I haven’t had any issues with my connection since last night so I’m hoping it has sorted itself out but any info you can give me would be great
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Chloe Arnold
(@ChloeLouHull) reported
@ThreeUKSupport From day one, I've asked for my DD to come out on the 1st or 2nd, 4 times, 3 took it out on the 24th, which took me overdrawn. I've had little to no internet signal since day one. I've been on the phone for hours with your customer services and gotten nowhere. I've been with your
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Vitor
(@HSkilgannon) reported
@ThreeUKSupport No one knows what they are doing at Three, and I was asked by Three UK to commit fraud by supplying my neighbors address for a credit check (which I refused!). I'm sorry but this is terrible service
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Lena Mckoy
(@lenaCarmen) reported
@ThreeUK your customer service is unbelievably poor!!!!!