3 (Three) Outage Report in Thornton Heath, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (63%)
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Phone (18%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Ilford, Dagenham, London, Eltham, Croydon, Hackney, Fulham, Barking, Ealing, Islington, Wembley, Tower Hamlets, Southwark, Greenford and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Total Blackout | |
| Dagenham |
Internet | |
| London |
Wi-fi | |
| Eltham |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@ThreeUKSupport what type off stupid and in educated PEOPEL you have on phone service 😡😡😡😡
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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dj profile
(@djprofile) reported
from
Hackney, England
@ThreeUK network has disappointing customer not happy with the way I've been treated 😡🤬
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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👣🎷बैन डौन्नल्ली
(@saxbend) reported
from
Ealing, England
I do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)
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Dennis De Souza
(@desouzadennis1) reported
from
Ilford, England
@ThreeUK your network is pathetic and horrible, in a place like Stratford Westfield I don’t get proper reception, just a rip off you guys are. I was made to leave lyca and coke to you by your cc at the store and now that person is just disappeared from the store. Not helpful
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Paxton Road 180🎯
(@PaxtonRoadUpper) reported
from
Wandsworth, England
@ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks
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Martin Walker
(@MartinWWalker) reported
from
Paddington, England
@ThreeUK In London when it's on 5G, my hotspot won't work. It connects but no signal. Back in 4G it works fine. Any advice?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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MightyHorace
(@HoraceMighty) reported
from
Lambeth, England
@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Maff
(@MegaMaff80) reported
@ThreeUK your coverage in Milton Keynes is bordering on unacceptable!! So poor!!
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Becky
(@becky_in_bIack) reported
And have a confirmation email confirming the upgrade. Disgusting service to a loyal customer @ThreeUKSupport
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Valtair
(@valt00038) reported
@ThreeUKSupport Broadband didn’t work, mutual cancellation, then a envelope should be sent so that the router can be returned. I’ve lost count of how many times I contacted Three for this “envelope” to return it. But it never arrives. Now the deduction? Can you ask them to call me please?
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JoMac69
(@JoMcaulay) reported
@ThreeUK Will I keep my number tho? And if this doesn't work what happens then?
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Blake 🏴
(@Bawlk_3) reported
@Fibresurf @ThreeUK @Ofcom I've been with Three for years and not had much issues but now I'm disappointed
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andy
(@lyorkie74) reported
@ThreeUK disgusting service from Three. Mis-sell an lady in her 80s a galaxy tab with a data contract and a galaxy watch. Items send back but refusing to refund.
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LivingWithAspergers
(@AspergersLiving) reported
@ThreeUKSupport Thank you. I have been a customer for a long time and my frustrations are prompting me to look elsewhere now that I am back in the UK. My wife had less success than I did in buying the passport.
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David Smithwhite
(@DavidSmithwhite) reported
@ThreeUK @ThreeUKSupport please stop calling me several times a day and hang up!
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Valtair
(@valt00038) reported
@ThreeUKSupport 5G Router, on a 24 month contract. There was no covered on my area, than an agreement to cancel the contract and a prepaid envelope should be sent an it has never arrived, even Though I tried many times by chasing it. But was assured by a member of staff that no charge would be.
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Megalovaniac
(@Retrophilb) reported
@ThreeUKSupport Sooooo are we not going to offer any help at all? Your call centres don’t tell the truth and are extremely rude. Some help would be fantastic.