3 (Three)

3 (Three) Outage Report in Thornton Heath, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Thornton Heath, Greater London, England 06/12/2024 15:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Islington, City of Westminster, Croydon, Southwark, Greenford, Tower Hamlets, Hackney, Wembley, Ealing, Leyton, Mitcham, Camden Town, Balham and Isleworth.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomIslington Internet
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    @efjaebe @ThreeUK EE customers have issues too. All networks have problems in dense areas where a lot of users are demanding higher levels of data than ever before.

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @SimSmithy @ThreeUKSupport @ThreeUK @Three_Is_Broken Yep! I got them down to 6 months free line rental but even that couldn’t stop me from leaving the worst phone provider in the uk!

  • adeymusto Adrian Musto (@adeymusto) reported from Brentford, England

    @ThreeUKSupport Hi, it’s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.

  • bluemoonstar 🗺🇪🇺Nick (@bluemoonstar) reported from Hammersmith, England

    @mark_castle @Pimsnumber1 @Three_Is_Broken @ThreeUK There are so many with the same issue. @BBCWatchdog need to investigate.

  • kneeara Niara (@kneeara) reported from City of London, England

    @ThreeUKSupport I found out the reason , for some reason you deactivated my sim card before I received the new one which was being sent to fix my network issues. It meant no one at work could reach me all day and I could not make any call.

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @ThreeUK just to let you know ive managed to move away from your utterly useless service and by doing so got 5 other friends to move. Might not mean much to you but im happy with my result so far! @Three_Is_Broken

  • gundisalvus19 𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜 (@gundisalvus19) reported from Paddington, England

    Hi @ThreeUK. Guys you need to improve your service, how is it possible to be at home (London Z2) "using the 4G" & I'm not even able to load Netflix on my phone. Honestly, I was considering upgrading, but with this service maybe I'll have to change provider. Thanks 🦾

  • thekinaton Jason Sensation (@thekinaton) reported from Lambeth, England

    @ThreeUK where do I send my WiFi bill to. . Not had any issue 3g/4g today so had to pay for BTwiFi. Thanks @Ofcom @BBCWatchdog @Three_Is_Broken

  • gothtropical lucy (@gothtropical) reported from Islington, England

    @ThreeUKSupport I restart my phone about 15 times a day and the signal just keeps dropping. It’s awful

  • irbenji Ben Nuttall 🏳️‍🌈🚗⚡️ (@irbenji) reported from Paddington, England

    Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @LatinDJg @Three_Is_Broken @ThreeUK @ddyson3 @ThreeUKSupport I was waiting since August 2019, ust get them to allow you to cancel your contract without charge and walk away!

  • andrewkeates Andrew Keates (@andrewkeates) reported from Merton, England

    Incredible. I’ve been a customer of @ThreeUK for nearly a decade and they have given me absolutely no reason to remain with this overpriced, poor service network. No incentives or customer loyalty.

  • thekinaton Jason Sensation (@thekinaton) reported from Lambeth, England

    @articeddie @JanetteMilligan @ThreeUKSupport @ThreeUK They are probably service update emails from @ThreeUK

  • nshancock Nick Stephen (@nshancock) reported from City of London, England

    I’ve just spent 2 weeks in the USA using the @ThreeUK GoRoam and had perfect signal and fast 4G the entire time. I come back the the U.K. and revert back to the awful slow ‘4G’. Sort it out @ThreeUKSupport - you used the be great. Service in my own country is crap nowadays!

  • charliemfc Charlie (@charliemfc) reported from Bromley, England

    @ThreeUK @SamsungUK Advertising 5g phones when your already late 5g network is nowhere to be seen yet 🤔

  • torharrington Tor Harrington (@torharrington) reported from Ilford, England

    @ThreeUK while waiting for 5g the 4g has gotten so slow in spots GPRS data would be faster...

  • routemaster_fan Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    @centralsimon @SinnersTravels As your @ThreeUK #4G is as slow as my companies intranet. I am in a prime location at Baker Street where it was fine up until the big #5G hard sell.

  • andrewkeates Andrew Keates (@andrewkeates) reported from Merton, England

    @samgwentucker @ThreeUK They won’t have to work hard to improve the terrible deal I’m on at the moment.

  • thekinaton Jason Sensation (@thekinaton) reported from Wandsworth, England

    I'm sure @ThreeUK and @PayPalUK use save customer service handbook. Same old excuses.

  • bluemoonstar 🗺🇪🇺Nick (@bluemoonstar) reported from Camberwell, England

    @ThreeUKSupport I've already got an unresolved complaint regarding this which has boe been escalated to the Ombudsman.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ramsay_baggins Pip/Ro 💉💉💉🏳️‍🌈💛🤍💜🖤 (@ramsay_baggins) reported

    @pjmck @ThreeUK It's absolutely awful! It cut me off at the 2 hour mark again but luckily I'd made it through and given my number so they were able to call back. Shameful that it cuts off on medical lines.

  • JosephR31 joseph (@JosephR31) reported

    @ThreeUKSupport I know that as i love tech and the signal has been very very poor recently, its your phone mast. Surely i should get very good and fast speeds with in a 300m radius 🙄 then the phone mast isn’t doing its job.

  • tidywelshbut Simonè 🏴󠁧󠁢󠁷󠁬󠁳󠁿✌ (@tidywelshbut) reported

    @ThreeUKSupport having terrible trouble making phone calls with my new phone. Need help please.

  • OriginalBhav OriginalBhav (@OriginalBhav) reported

    @ThreeUK Hello, When?? We’re fixing an issue with our network in this area We’re sorry for any disruption you experience. Our engineers are working on masts nearby, which means the rest of our network is handling more traffic than usual Last updated on 08:15 am 04 January 2022

  • MrLConnolly Mr Connolly (@MrLConnolly) reported

    @ThreeUKSupport Can you cancel my contract please? It’s little use to me when I haven’t been able to get a signal for the last 18 months

  • swjordan1 Scott W Jordan (He/Him) (@swjordan1) reported

    @ThreeUKSupport I’m disgusted by your Customer Service. Especially you’re Walthamstow branch, AWFUL! Left o2 to come to three and had the worse start!!!!

  • bhanukiran138 Bhanukiran (@bhanukiran138) reported

    @ThreeUKSupport Its been 15 days without my phone number which is needed for all my business bank transactions & my work contacts. 3 is unable to do anything. They need 48hours time every day since then to put me back on network! Anyone can't live without network please avoid 3!

  • JosephR31 joseph (@JosephR31) reported

    @ThreeUKSupport Three always say the same, copy and paste lines. The phone mast is 300 meters away and i have two bars of 3G if i am lucky I get one may 2 bars of 4G. I generally think the customer service is very poor.

  • ManLikeCourage #ShadeOfLife✨‼️ (@ManLikeCourage) reported

    Definitely leaving @O2 at the end of my contract all I’ve done is have rubbish signal where people can’t hear me for months!!!! Gonna go with @EE or @ThreeUK

  • Tmsmyth #Tracey smyth (@Tmsmyth) reported

    @ThreeUK after several calls from my sister and me, we’re still having problems with an account a month on. We’ve been overcharged on one account and number not transferred over as confirmed to a new account. Each time we call we’re told something different. Really poor service