3 (Three)

3 (Three) Outage Report in Thornton Heath, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Thornton Heath, Greater London, England 05/24/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (17%)

    Phone (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Fulham, London, Hampstead, Southwark, Deptford, Acton, Hackney, Croydon, Ealing, Paddington, Kingston upon Thames, Isleworth, Tower Hamlets, Brentford and Mitcham.

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City Problem Type Report Time
United KingdomFulham Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHampstead Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @Ofcom @ThreeUK have basically abandoned their customers in large cities and their 4g network is basically gone. They keep telling us it’s our phones. Or it’s just busy. But it’s been poor to non existent for four months solid - it was perfect before four months ago.

  • chappell_lewis Lewis Chappell (@chappell_lewis) reported from Camden Town, England

    @ThreeUKSupport I have no signal, sim no longer works. Can you look into this pls

  • wenjietourism Dr Wenjie Cai (@wenjietourism) reported from Bromley, England

    @ThreeUK customer relations team are absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokes! #DonotUseThree #WorstCustomerService

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @ThreeUKSupport The thing is. I can handle a short period of poor service if you guys were honest and upfront about the whole situation from the start rather than trying to convince everyone it’s their device that’s at fault and denying there is a citywide problem.

  • NeilEvansRocks Neil A.Evans (@NeilEvansRocks) reported from Camberwell, England

    @8lettersuk @ThreeUK I cancelled Three after being properly evangelical about them for years: two issues bugged me they seem to rely on other people’s cells in central London many of which have long term faults and issues with billing, not being able to streamline the couple of accounts billing dates

  • tobeconfirmed Ramzi Yakob (@tobeconfirmed) reported from Bromley, England

    @jopkins @ThreeUK Id already checked today because my signal has dropped off a cliff too

  • tobeconfirmed Ramzi Yakob (@tobeconfirmed) reported from Bromley, England

    @jopkins @ThreeUK Yes. Doing planned network improvement today according to network status checker on the website.

  • wenjietourism Dr Wenjie Cai (@wenjietourism) reported from Bromley, England

    @ThreeUK customer relations team is absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokers! #DonotUseThree #WorstCustomerService

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @ThreeUKSupport I can’t even begin to know how many times you have asked me this. Please stop with the innocent act. You guys know the network is broken in central London.

  • bumpiegin Hayley Dulson-Hughes (@bumpiegin) reported from London, England

    @ThreeUKSupport Nope. Had to hang up after waiting for 15 mins

  • Becksibee Becky Foster (@Becksibee) reported from Camden Town, England

    Definitely looking to come of @ThreeUK I’m fed up of bad internet. I thought it was my area but been in London last two days, usually good here but it’s been horrible. Got full signal. It won’t even load to check my data. You cant even be on Wi-Fi that.

  • 13pms mayur shah (@13pms) reported from Brentford, England

    @kellymariekirk @ThreeUK @ThreeUKSupport Happened to me 2 days ago When I spoke to 3 they said it was not them my address got changed as well took 2 hours to get through to them to stop the account now waiting for a new sim after 15 years am so upset with the service and time it took

  • devils50 Simon Devlin (@devils50) reported from Poplar, England

    @ThreeUKSupport Yes. And then said it would sort itself out in a couple of hours. It hasn’t. Poor service

  • FedPoulton The Fed (@FedPoulton) reported from Hammersmith, England

    @ThreeUKSupport Fyi where I live in Streatham High Road I have no problems. Greyhound Lane is where my brother lives phone calls are problematic internet access is virtually non-existent

  • BankerJase BankerJase 🇬🇧🇪🇺🏳️‍🌈 (@BankerJase) reported from Camden Town, England

    @PositiveLad @ThreeUK Vodaphone for me and their network is very good in the city

  • glosuk68 glosuk68 (@glosuk68) reported from Hackney, England

    @ThreeUKSupport This number on your network is being used by accident claims spammers: 07462 074761.

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @ThreeUKSupport @sarahwitzke Total and utter rubbish. When will you stop lying to people and fess up that 4g is broken in London. Stop making people think it’s their fault. Will you never learn!!! 😡

  • justifyles Justin Fyles (@justifyles) reported from Hackney, England

    @ThreeUKSupport E8 goes in and out, and whenever I am near tall buildings, the signal also goes in and out :(

  • BobCratchitt Andee Byford (@BobCratchitt) reported from City of London, England

    @acameron78 @ThreeUKSupport I had the same issue in Mexico two weeks back. I am interested in why.

  • FedPoulton The Fed (@FedPoulton) reported from Wandsworth, England

    @ThreeUKSupport Samsung Galaxy s7. But had the same problem with the s4. Got the s7 in February.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • GaryRGilmore Gary (@GaryRGilmore) reported

    @ThreeUK I never got an alert either,I am in the TA7 postcode.

  • Coobacca Stephen Cowie (@Coobacca) reported

    @NedHartley @ThreeUK Your phone might not be set to receive emergency alerts. Go into your settings and switch them on.

  • MarkStanford05 Mark Stanford (@MarkStanford05) reported

    @ThreeUK Will you perform a @ThreeUK network wide test once fixed to ensure that there is some clarification that it will work for real on the three network in the event it goes of in a real emergency in the future?

  • purplelaura24 Laura Clark (@purplelaura24) reported

    I'm on @ThreeUK never got the Emergency Alert, I think everyone on @ThreeUK should be allowed transfer to a network that actually works and cares about its customers. I appreciate not everyone wants the alert but everyone should be given the option to receive it #emergencyalert

  • krispycremekef avfc (@krispycremekef) reported

    @ThreeUKSupport another good reason to leave three,doesn’t look like you can even depend on them in an emergency 🙄#emergencyalert

  • BrettOfKent Brett 🇩🇪🇬🇧 (@BrettOfKent) reported

    @ThreeUK Bit unreassuring that a uk network csnt issue the emergency alerts.

  • NikkiNikkitaGB NikkiFella🇬🇧🇸🇰♥️🇺🇦 (@NikkiNikkitaGB) reported

    @ThreeUK I have three devices connected to the 3 network. Neither of them got the alert.

  • _hsquared hollie (@_hsquared) reported

    @LesanLesan1 @ThreeUK We were meant to have a test of a nation wide emergency alert system (because believe it or not didn’t have one!) and it seems people on a certain phone network failed to get the alert. Not great if it was a real emergency!

  • neilsnew Neil (@neilsnew) reported

    @ThreeUK I think that the minimum that needs to be done is another test to ensure this will work. One of the key things we need with these alerts is confidence in them working. Now, as a Three customer, I have no confidence. Please don’t just brush this aside until it’s really needed.

  • AJ AJ Joshi (@AJ) reported

    @ThreeUK It's all good guys, do whatever you can to fix it, that's why tests exist...