3 (Three) Outage Report in Thornton Heath, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (61%)
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Phone (17%)
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Total Blackout (12%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Fulham, London, Hampstead, Southwark, Deptford, Acton, Hackney, Croydon, Ealing, Paddington, Kingston upon Thames, Isleworth, Tower Hamlets, Brentford and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hampstead |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@Ofcom @ThreeUK have basically abandoned their customers in large cities and their 4g network is basically gone. They keep telling us it’s our phones. Or it’s just busy. But it’s been poor to non existent for four months solid - it was perfect before four months ago.
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Lewis Chappell
(@chappell_lewis) reported
from
Camden Town, England
@ThreeUKSupport I have no signal, sim no longer works. Can you look into this pls
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team are absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokes! #DonotUseThree #WorstCustomerService
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport The thing is. I can handle a short period of poor service if you guys were honest and upfront about the whole situation from the start rather than trying to convince everyone it’s their device that’s at fault and denying there is a citywide problem.
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Neil A.Evans
(@NeilEvansRocks) reported
from
Camberwell, England
@8lettersuk @ThreeUK I cancelled Three after being properly evangelical about them for years: two issues bugged me they seem to rely on other people’s cells in central London many of which have long term faults and issues with billing, not being able to streamline the couple of accounts billing dates
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
@jopkins @ThreeUK Id already checked today because my signal has dropped off a cliff too
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
@jopkins @ThreeUK Yes. Doing planned network improvement today according to network status checker on the website.
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team is absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokers! #DonotUseThree #WorstCustomerService
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport I can’t even begin to know how many times you have asked me this. Please stop with the innocent act. You guys know the network is broken in central London.
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Hayley Dulson-Hughes
(@bumpiegin) reported
from
London, England
@ThreeUKSupport Nope. Had to hang up after waiting for 15 mins
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Becky Foster
(@Becksibee) reported
from
Camden Town, England
Definitely looking to come of @ThreeUK I’m fed up of bad internet. I thought it was my area but been in London last two days, usually good here but it’s been horrible. Got full signal. It won’t even load to check my data. You cant even be on Wi-Fi that.
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mayur shah
(@13pms) reported
from
Brentford, England
@kellymariekirk @ThreeUK @ThreeUKSupport Happened to me 2 days ago When I spoke to 3 they said it was not them my address got changed as well took 2 hours to get through to them to stop the account now waiting for a new sim after 15 years am so upset with the service and time it took
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Simon Devlin
(@devils50) reported
from
Poplar, England
@ThreeUKSupport Yes. And then said it would sort itself out in a couple of hours. It hasn’t. Poor service
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The Fed
(@FedPoulton) reported
from
Hammersmith, England
@ThreeUKSupport Fyi where I live in Streatham High Road I have no problems. Greyhound Lane is where my brother lives phone calls are problematic internet access is virtually non-existent
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BankerJase 🇬🇧🇪🇺🏳️🌈
(@BankerJase) reported
from
Camden Town, England
@PositiveLad @ThreeUK Vodaphone for me and their network is very good in the city
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glosuk68
(@glosuk68) reported
from
Hackney, England
@ThreeUKSupport This number on your network is being used by accident claims spammers: 07462 074761.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport @sarahwitzke Total and utter rubbish. When will you stop lying to people and fess up that 4g is broken in London. Stop making people think it’s their fault. Will you never learn!!! 😡
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Justin Fyles
(@justifyles) reported
from
Hackney, England
@ThreeUKSupport E8 goes in and out, and whenever I am near tall buildings, the signal also goes in and out :(
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Andee Byford
(@BobCratchitt) reported
from
City of London, England
@acameron78 @ThreeUKSupport I had the same issue in Mexico two weeks back. I am interested in why.
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The Fed
(@FedPoulton) reported
from
Wandsworth, England
@ThreeUKSupport Samsung Galaxy s7. But had the same problem with the s4. Got the s7 in February.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gary
(@GaryRGilmore) reported
@ThreeUK I never got an alert either,I am in the TA7 postcode.
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Stephen Cowie
(@Coobacca) reported
@NedHartley @ThreeUK Your phone might not be set to receive emergency alerts. Go into your settings and switch them on.
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Mark Stanford
(@MarkStanford05) reported
@ThreeUK Will you perform a @ThreeUK network wide test once fixed to ensure that there is some clarification that it will work for real on the three network in the event it goes of in a real emergency in the future?
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Laura Clark
(@purplelaura24) reported
I'm on @ThreeUK never got the Emergency Alert, I think everyone on @ThreeUK should be allowed transfer to a network that actually works and cares about its customers. I appreciate not everyone wants the alert but everyone should be given the option to receive it #emergencyalert
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avfc
(@krispycremekef) reported
@ThreeUKSupport another good reason to leave three,doesn’t look like you can even depend on them in an emergency 🙄#emergencyalert
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Brett 🇩🇪🇬🇧
(@BrettOfKent) reported
@ThreeUK Bit unreassuring that a uk network csnt issue the emergency alerts.
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NikkiFella🇬🇧🇸🇰♥️🇺🇦
(@NikkiNikkitaGB) reported
@ThreeUK I have three devices connected to the 3 network. Neither of them got the alert.
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hollie
(@_hsquared) reported
@LesanLesan1 @ThreeUK We were meant to have a test of a nation wide emergency alert system (because believe it or not didn’t have one!) and it seems people on a certain phone network failed to get the alert. Not great if it was a real emergency!
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Neil
(@neilsnew) reported
@ThreeUK I think that the minimum that needs to be done is another test to ensure this will work. One of the key things we need with these alerts is confidence in them working. Now, as a Three customer, I have no confidence. Please don’t just brush this aside until it’s really needed.
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AJ Joshi
(@AJ) reported
@ThreeUK It's all good guys, do whatever you can to fix it, that's why tests exist...