3 (Three) outages and service status in Smethwick, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 28, 4:47 PM GMT+1.
- Internet (50%)
- Wi-fi (31%)
- Phone (19%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, West Bromwich, Wolverhampton, Tamworth, Oldbury, Solihull, Bromsgrove, Bilston, Stourbridge, and Walsall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 3 days ago |
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West Bromwich
|
Internet | 6 days ago |
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Birmingham
|
Internet | 12 days ago |
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Birmingham
|
Internet | 12 days ago |
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Wolverhampton
|
Wi-fi | 13 days ago |
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Birmingham
|
Wi-fi | 14 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Tom (@stowtom2010) reported from Birmingham, EnglandTerrible customer service from @ThreeUKSupport - they confirm compensation WILL be offered for the recent outage but ONLY if you call them on a number that you can’t get through it. It’s a never-ending vicious circle and designed so that you won’t claim. Awful. Time to leave...
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hydey (@moseleyhydey) reported from Birmingham, England@ThreeUK Lads, any chance of your home WiFi thing not dropping out for about an hour or so everyday? Every evening without fail
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Noel Padgaonkar (@noelpadgaonkar) reported from Solihull, EnglandDear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?
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Rajiv (@rajivnath) reported from Birmingham, England@PaoloMariniUk @barmyarmyuk @ThreeUK To be fair I only ever visit London a handful of times but the service is unusable even when I have full bars. I'm not expecting super speeds just enough to send a few pics and videos on WhatsApp. In Birmingham the service is fantastic so it's a bit of a conundrum. Sort it out 3
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Derek (@Dereklad) reported from Solihull, England@ThreeUK excuse me.why is my internet on my iphone so so bad in the B92 8NW Postcode When im at work??
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Wesley ਜੱਟ (@im_wesleyjatt) reported from Streetly, England@brattandeaf @ThreeUKSupport Apparently I heard somewhere that 3 network used to be good because they share the mast with o2 or EE, but now other network cut tie with them. Therefore 3 have to have own mast this is why it become useless.
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Philip Base (@philipbase) reported from Birmingham, England@ThreeUKSupport the quickest way to get support from three is to leave lol... awful company to have a phone with... absolute shambles and scam artists
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Lucy Calleia (@Locket1975) reported from Woodside, England@ThreeUK can you tell me why the coverage is so bad in DY6 ? Dips in and out or doesn't connect at all. Been like it over almost a month now. Exact postcodes DY6 8XS and DY6 8XF
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John Povey (@Pov3yJ) reported from West Bromwich, England@ThreeUKSupport having 5G broadband issues in B67 area
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Adam Hayes (@Adamhayes_85) reported from Wednesfield, EnglandThe phone signal on the 3 network in Wolverhampton is awful. Needs to be sorted out @ThreeUK
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🇪🇺 Chaz6 🇪🇺 (@chaz_6) reported from Dudley, England@ThreeUK does your new 5G business broadband product support #ipv6, and if so, what size prefix do you delegate?
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🅺🆁🅸🆂🆃🅾🅵🅵_🅳🅴🆁🅴🅺 (@Kristoff_Derek) reported from Birmingham, England@ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃
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Imandeep Kaur (@ImmyKaur) reported from Birmingham, England@ThreeUKSupport Unfortunately, arrived today, doesn’t work, phone and messaged, no support.
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The_beefy_one (@Thebeefyone2) reported from Dudley, England@ThreeUK guys, I turned off my router the other day to go on holiday and since I’ve turned it back on the service has been so hit and miss. Any ideas??
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Andy Hollyhead (@HollyheadAndy) reported from Birmingham, England@ThreeUK not much point in having a 5G phone if I can’t get a 5G signal in city centres like Birmingham is there? Really disappointed with the coverage.
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Imandeep Kaur (@ImmyKaur) reported from Birmingham, England@JayJayBansal @ThreeUK Yep, still not working, every channel has said something different, no clarification, just wait til tomorrow.
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ems. (@eapxxxx) reported from Dudley, EnglandSo @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport
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Evan Davis (@EvanD) reported from Birmingham, England@ThreeUKSupport when my contract is about to expire, how much notice do I need to give you to cancel my account?
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Sarah James (@chamario) reported from Wednesfield, England@ThreeUK Why have you taken £40 out of my bank account today when I cancelled my contract last month? Will NEVER take out a contract with you again #threemobile #badservice
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ems. (@eapxxxx) reported from Dudley, Englandonce again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ropa (@premiaxleader) reported@ThreeUK I’ve had no calls or mobile data on 2 business lines since mid-Feb 2026. Multiple contacts, SIM & eSIM changes, still unresolved. Formal complaint sent 12 March – no acknowledgement received. This is now a serious business impact. Please escalate urgently
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ARDA BATIKAN DURGUT (@durgut_arda1) reportedI use @ThreeUK in London, but the internet is practically non-existent... The signal is zero, the speed is terrible. This experience is truly unacceptable in 2026. 🙃 Am I the only one experiencing this problem? @ThreeUKSupport
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Steve Harrison (@stevejh1973) reported@ThreeUK even after the merging with Vodafone my actual phone signal remains at one bar at home (E9). And, for some reason, my WiFi calling hardly works too. It is not my phone as I have always had this problem. Basically it is impossible for me to actually make calls at home!
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Rave With Dave UK (@ravewithdaveuk) reported from Middlesbrough, England@SkyNews May be @ThreeUK will be next to withdraw support for @WirelessFest 🤔
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Dave (@djt81) reported@ThreeUKSupport it's 2026 and the service is absolutely diabolical!! Fifteen minutes worth of scrambled phone calls just to tell someone a phone number. Sort it out
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james marshall (@jamesma34307397) reported@franchaela_x @ThreeUK @ThreeUKSupport Very rarely have issues but this week since Monday (bank holiday) been bad to say the least
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David (@David0728499891) reported@ThreeUK Your network is getting worse dropping all the time and you want to charge more 7.3% you having a laugh. I will be leaving after 14 years of being with your company 😡
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ShadowBakura_ [Cal] (@ShadowBakura_) reported@ThreeUKSupport since joining my signal has been awful - locked in for another 18 months is there any work around to this ?
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graham paterson (@grahampaterson9) reported@ThreeUK yet again i am having to contact you and i am no longer a customer of yours ! I have yet again had an email sent saying i am due money for an account that is closed. Can you sort this as i do not want this affecting my credit, if it does my lawyer will be in touch next
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airspeed 🇬🇧 🇺🇦 (@not_airspeed) reported@_TeknoViking_ @ThreeUK I was worried! But happy now! I live in an awkward place with bad street access for traditional, its a faff, and the cheapest plan is like £25pm for 100Mbps