3 (Three) Outage Report in Smethwick, Sandwell, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Kingswinford, Dudley and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Benn Sanderson
(@Freaky_Radish) reported
from
Birmingham, England
@ThreeUKSupport is there a problem with texting in Birmingham? My messages keep failing.
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Philip Base
(@philipbase) reported
from
Birmingham, England
@ThreeUKSupport Lol says down please try later
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Xenia
(@_XeniaKara_) reported
from
Birmingham, England
I'm not one for complaining on Twitter, but I’m letting it be known that @ThreeUK customer services is awful. As a long standing customer and given the current pandemic the service has been appalling.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@ThreeUKSupport hi. My mobile number starts with 07305. It originally was issued by @virginmedia. I’ve had some companies try to call me (including the landline where I work) saying calls to this number can’t be connected or the number isn’t available. Is there an easy fix?
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hydey
(@moseleyhydey) reported
from
Birmingham, England
@ThreeUK Lads, any chance of your home WiFi thing not dropping out for about an hour or so everyday? Every evening without fail
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David Hamilton
(@hamilton_david) reported
from
Wythall, England
@ThreeUKSupport absolute joke your customer services are! Three calls today, three conflicting responses. You’re just making it difficult to leave your rubbish network!
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Xenia
(@_XeniaKara_) reported
from
Birmingham, England
@ThreeUKSupport I’ve wasted a whole afternoon trying to resolve an outstanding issue with my services, and I’m no further along. Being passed around from pillar to post.
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Benn Sanderson
(@Freaky_Radish) reported
from
Birmingham, England
@ThreeUKSupport I keep getting messages and emails to say my contest is ending but I started a 24 month contract last year. Please help.
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Stephen Willetts
(@SteWill1978) reported
from
West Bromwich, England
@vocster @ThreeUK Me and my wife had it purely for the travel aspect, I've got no issues with the service at all but I will be looking around now, sky say they're not going to bring in charges for roaming but I've heard mixed reviews.
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Tally B
(@Bizzle_187) reported
from
Wolverhampton, England
@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
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RosieGee
(@pixiero79) reported
from
Solihull, England
@ThreeUK Recently upgraded my phone, days later have information about my insurance through post - never asked for it, it wasn’t mentioned and I don’t want it. Phone number to cancel not working, can’t speak to anyone about it, not happy.
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David H-T 🏳️🌈🇪🇺🇳🇴🏴
(@psicorps2000) reported
from
Birmingham, England
Anybody on @ThreeUK having problems sending/receiving texts? Can't send at all. Tried rebooting phone etc.
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Rich J
(@richyj1504) reported
from
West Bromwich, England
Big error of @ThreeUK to scrap Go Roam. It’s what put it out there as a big benefit amongst its competitors in the past. Now Three are joining the ranks and I think they’re going to find their customer numbers plummet as a result.
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Stephen Willetts
(@SteWill1978) reported
from
West Bromwich, England
@vocster @ThreeUK I'm gonna look into it better, i haven't changed my contract in 10 years so technically I never upgrade so it shouldn't effect me, they do annual price rises though so it may be classed as a contract change. I think we'll be charged regardless.
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Tom
(@stowtom2010) reported
from
Solihull, England
@tescomobile Was a customer of yours for years but had to leave because your overseas data offering was shocking/non-existent. @ThreeUK are excellent able to use phone as if at home in most worldwide countries. You need to up your game in this regard Tesco.
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James Levett
(@iamjameslevett) reported
from
Wednesfield, England
I actually can’t deal with how slow SKY broadband is, not to mention how poor the mobile network is.... I miss you @ThreeUK
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David H-T 🏳️🌈🇪🇺🇳🇴🏴
(@psicorps2000) reported
from
Solihull, England
@shreypuranik @ThreeUK Okay, tried this but it didn't solve the problem.
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John Povey
(@Pov3yJ) reported
from
West Bromwich, England
@ThreeUKSupport having 5G broadband issues in B67 area
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@ThreeUKSupport when my contract is about to expire, how much notice do I need to give you to cancel my account?
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@ThreeUKSupport When I call the number from the work landline, it’s a recorded message from their provider saying access to this number is restricted, yet other mobile numbers are ok. The call never reaches me.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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John Reynolds
(@sillypaka) reported
@ThreeUKSupport Thanks. The problem is after using #31# that prefix is not remembered in the recent calls list and you have to redial the whole number
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John Mahon
(@Johnny_Mahon) reported
@ThreeUKSupport Hi Kim, tried on two different devices. Same issue.
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Gabi
(@Gabi_Kaur) reported
@ThreeUKSupport 3 sent a text to choose a new plan, I did this + got a letter saying I am on another plan of a higher charge. Then as I rarely use 3 app, can't log on as the password rest don't work, then the 3 CS won't help as I can't recall my password, by this time my 14 days is over. :(
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John Reynolds
(@sillypaka) reported
@ThreeUKSupport Hi, Yes, I have to make check in and chat support calls and often have to call back a second or third time. On my Vodafone sim, 141 is supported but on 3 I have fiddle around in every call
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Sparky
(@sparkylev) reported
@ThreeUKSupport Having to pay for data passport in Spain, can use data even though I have plenty left. Customer service people in chat just dissappear when they can't sort it
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Lara Parizotto 🇧🇷🇬🇧🇪🇺
(@LaraCParizotto) reported
@ThreeUKSupport W4 and W12 area. I've complained in the chat over 10 times and no solutions. My grandmother on the same plan is having the same problems. No improvements made since. Want to leave but told I have to pay a fee. I'm not getting any service for what I am paying
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Rebecca McKeever
(@Rebeccapedia) reported
@ThreeUKSupport please help me, I signed up for the 4G broadband but the connection is awful, can't stream on it, constantly pauses, my TV works better if I hotspot my @VodafoneUK phone 🙄
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Kloud Kitt
(@KloudKitt) reported
@ThreeUKSupport I am still automatically logged in from my phone when connected to 4G. However the issues I'm experiencing come from trying to log in whilst on wifi or another device. The 2FA system that has been implemented does not work as the "enter" button is greyed out.
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Sparky
(@sparkylev) reported
@ThreeUKSupport Having to pay for dat passport in Spain, can use data even though I have plenty left. Custkmer service people in chat just dissappear when they cantvsirtbit
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Shabzsh
(@Shabzsh1) reported
@ThreeUKSupport I am done explaining. It's all of bedford as of yet. I have changed sims, I have received and activated new sim. I tried another sim in the phone too.. sim and phone both are not an issue. Issue is the network.