Is 3 (Three) having an outage in Smethwick, Sandwell, England?

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) in Smethwick, Sandwell, England problems in the last 24 hours

3 (Three) Outage Chart in Smethwick, Sandwell, England

February 17: Problems at 3 (Three)

3 (Three) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (46.49%)
  • Phone (36.84%)
  • Total Blackout (12.28%)
  • E-mail (2.63%)
  • Wi-fi (1.75%)

3 (Three) Outage Map Near Smethwick, Sandwell, England

The most recent outage reports and issues originated from Birmingham, Wolverhampton, Coleshill, Solihull, Bromsgrove and Dudley.

3 (Three) in Smethwick, Sandwell, England Comments

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3 (Three) Issues Reports Near Smethwick, Sandwell, England

Latest outage, problems and issue reports in Smethwick, Sandwell, England and nearby locations:
  • AndyGulch DJ Andy Gulch (@AndyGulch) reported from Birmingham, England

    So @ThreeUK @ThreeUKSupport you’ve cut me off AGAIN after a conversation on Wednesday that sorted my services out after YOUR error! Your customer service is a joke!

  • mullerBiker muller999 (@mullerBiker) reported from Coleshill, England

    @ThreeUKSupport Discovered the problem my VPN. Turned off and app works

  • mullerBiker muller999 (@mullerBiker) reported from Birmingham, England

    @ThreeUK @ThreeUKSupport Still not working

  • mullerBiker muller999 (@mullerBiker) reported from Birmingham, England

    @ThreeUK @ThreeUKSupport You app is piece of crap. Can we have the old one that worked...

  • mullerBiker muller999 (@mullerBiker) reported from Birmingham, England

    At @ThreeUK you app is crap

  • mullerBiker muller999 (@mullerBiker) reported from Birmingham, England

    Hello @ThreeUK you app still not working. Please dump this new one and bring back the old one

  • mullerBiker muller999 (@mullerBiker) reported from Birmingham, England

    Seems your app is still. Broken @ThreeUK

  • devxoxn 𝐃𝐞𝐯𝐨𝐧-𝐄𝐥𝐢𝐬𝐞 (@devxoxn) reported from Dudley, England

    @ThreeUKSupport Won’t go past the address page, loads for ages and then says oops sorry there’s a problem

  • devxoxn 𝐃𝐞𝐯𝐨𝐧-𝐄𝐥𝐢𝐬𝐞 (@devxoxn) reported from Dudley, England

    @ThreeUKSupport you need to sort the website out so I can top-up my phone..... really getting annoyed there is always a problem when I come to do anything

  • newboldimages Dave Edwards (@newboldimages) reported from Dorridge, England

    @ThreeUKSupport Hi There is a problem with the camera. A solution maybe a new screen £125 (unless it’s found to be moisture in which case game over) Apple verified first use on 26 Dec. I would have expected @ThreeUK to honour the guarantee period from then. Yr branch manager looked embarrassed

  • sophiemformetal Sophie Maughan (@sophiemformetal) reported from Birmingham, England

    @ThreeUKSupport I was interested in the iPhone XR. However, my local store told me I’d have to pay for the handset anyway - kind of negates the “we’ll pay your upgrade fee as a treat” incentive as the price difference isn’t even that much! I’d rather wait until my contract actually expires!

  • SamaraAfzal Dr Samara Afzal (@SamaraAfzal) reported from West Bromwich, England

    @ThreeUK have the worst customer service in the world!

  • ImmyKaur Imandeep Kaur (@ImmyKaur) reported from Solihull, England

    @ThomBartley @VodafoneUK @ThreeUK It’s bad enough for me to go to the Ombudsman & @BBCWatchdog this time, I’m sure in a while they will be outed for bad behaviour again, hopefully fined too.

  • ImmyKaur Imandeep Kaur (@ImmyKaur) reported from Solihull, England

    @ThomBartley @VodafoneUK @ThreeUK They ruined my credit file & treated me like crap even though I had been a customer for 9 years. Now they just blanking me, so just want to make sure no one makes the same mistake.

  • ImmyKaur Imandeep Kaur (@ImmyKaur) reported from Birmingham, England

    Been 3 months since I left @VodafoneUK after 9 years, so far @ThreeUK have been been incredible customer service wise compared to Vodafone. Really strongly wouldn’t recommend Vodafone for long term contract.

  • Junction10 Jason Sheldon (@Junction10) reported from Walsall Wood, England

    @EE Already did, several times. This isn’t an isolated incident. It happens far too frequently when there are large crowds. Never had the issue with @ThreeUK before I switched to EE.

  • Junction10 Jason Sheldon (@Junction10) reported from Solihull, England

    Hey @EE - I’m trying to run my business but your network falls over whenever there’s a crowd. Never had this with @ThreeUK - you’re ruining my business. B40 1N

  • FatManInABox SN (@FatManInABox) reported from Birmingham, England

    @paflad @ThreeUKSupport Good luck with that too 😁 Went yesterday and got Mr J Worth. He refused to help as I don't have a driving licence or passport. Tried again today and got a very helpful lady who accepted my birth certificate and council tax payment card as id.

  • FatManInABox SN (@FatManInABox) reported from Birmingham, England

    @paflad @ThreeUKSupport Good luck with that chap. I had to jump through hoops and walk across fire before they'd remove the filters from my account. I'm also a long time customer.

  • tuckboom Craig (@tuckboom) reported from Dudley, England

    @RakutenUK dropping the #wuntu @ThreeUK super points offer to 250 is awful. No films on homepage! No ability to search by points! Wish I had gone for £3 wine from @majesticwine

  • FatManInABox SN (@FatManInABox) reported from Birmingham, England

    @ThreeUKSupport I'm not sure how long I've had the account but it's at least 5 years. Content filters were never activated. This problem only occurred today. Went to the 3 shop to try and get it removed but they refused as I had no photo id.

  • ImmyKaur Imandeep Kaur (@ImmyKaur) reported from Birmingham, England

    @veryfastreader @VodafoneUK @ThreeUK Yeah, @VodafoneUK should be investigated to be honest, their processes encourage getting into bad debt & they are super unhelpful & pretty rude. So far 3 months with @ThreeUK & they’ve been amazing & £50/ month cheaper & unlimited data.

  • JamesLloyd29 James Lloyd (@JamesLloyd29) reported from Tamworth District, England

    Three are by far the worst phone company I’ve ever been with, robbing bastards @ThreeUK

  • jenstarzie JenStarzie (@jenstarzie) reported from Birmingham, England

    @ThreeUKSupport You don't seem to understand. I tried that, i spent an hr talking to your webchat advisor who wouldnt help me either. I have called and gone through 'the process' at least 4 times before and Three have still failed to take action and resolve this. I give up. #OffToTheOmbudsman

  • jenstarzie JenStarzie (@jenstarzie) reported from Birmingham, England

    @ThreeUKSupport I've have never had to give my bank details to you in the past. This whole situation is shocking. If it had been dealt with properly by your teams in the first place i wouldn't be left with this mess and stress.

  • jenstarzie JenStarzie (@jenstarzie) reported from Birmingham, England

    @ThreeUKSupport I called multiple times several months ago. I cancelled my contract due to the shoddy customer service so have no faith it will ever be resolved tbh. I'm just fed up of empty promises. Not only is it a waste of time & paper but it's a direct disregard for my personal details.

  • chatalot Mandy Kennedy (@chatalot) reported from West Bromwich, England

    @ThreeUKSupport Yes, no help

  • chloejoannexox Chloe Watkinson (@chloejoannexox) reported from Solihull, England

    @ThreeUK Can’t believe being a 3 customer for so long and they can not add on data as my plan has changed, customer service very poor not happy !!!!

  • jadeneshanice Jadene❣ (@jadeneshanice) reported from Birmingham, England

    @katiemcquaide1 @ThreeUK @ThreeUKSupport Very bloody shady I’ve had enough of them and these stupid games lmao

  • jadeneshanice Jadene❣ (@jadeneshanice) reported from Birmingham, England

    Tweeted 3 times now regarding @ThreeUK and they keep getting deleted. AWFUL COMPANY

  • jadeneshanice Jadene❣ (@jadeneshanice) reported from Birmingham, England

    @ThreeUK poor customer service tried to arrange my 2 monthly payment together was told to go away then get sent a debt letter try to arrange a payment plan and they said no and put phone down! What sort of service is this?

  • castelloa_ A | C (@castelloa_) reported from Birmingham, England

    @lukeh_11 @DPD_UK @VodafoneUK @ThreeUK I’m considering it. Just appalling service from the word go

  • JamesMainJourno James Main (@JamesMainJourno) reported from Birmingham, England

    I've been a @ThreeUK customer for nearly two years now and I may not be for much longer but I was really pleased with Wuntu this evening, saved me a decent amount of money on a lovely meal at @Big_Bella!

  • MarkHulme_ Mark Hulme.? (@MarkHulme_) reported from Willenhall, England

    Hey @ThreeUK, I’ve been calling one of your stores to try and find out what paperwork I need to take in to get my upgrade sorted for days now and they never answer the phone. Can you help? @ThreeUKSupport

  • pccallout pccallout (@pccallout) reported from West Bromwich, England

    @ThreeUK One is esim are guys support esim?

  • MathewHearnden Mathew Hearnden (@MathewHearnden) reported from Birmingham, England

    @ThreeUK Absolutely Shocking customer service from 3 !

  • lancashiredoug Doug Walker (@lancashiredoug) reported from Hampton in Arden, England

    This is a shame as most of your service @ThreeUK is excellent- the data passport service has a lot of flaws and does not serve your customers well

  • DetroitSoulUK Detroit Soul Band (@DetroitSoulUK) reported from Solihull, England

    @ThreeUKSupport I've lost all network coverage this afternoon in B90...what's happening?

  • lukiee Luke T (@lukiee) reported from Woodside, England

    @ThreeUKSupport Tried that it’s pretty intermittent which is why I think it’s SIM card related.. what is the easiest way to get a new sim? My sister who is also with you has no issues at the same location?

  • lukiee Luke T (@lukiee) reported from Woodside, England

    @ThreeUKSupport my phone keeps randomly loosing signal when I’m at home but if I switch airplane mode on then off it comes back without an issue.. do I need a new sim?

  • _emmagx emma✨ (@_emmagx) reported from West Bromwich, England

    @ThreeUK are absolutely shocking... absolutely no signal no matter where I am

  • dinoarmenis89 Dino Armenis (@dinoarmenis89) reported from Birmingham, England

    @ThreeUK your customer service is absolute shocking

  • DDavies8928 Donna Davies (@DDavies8928) reported from Wolverhampton, England

    @ThreeUK I signed up to wuntu before my birthday and I didn't get a birthday treat or offer just wondering what I would have got ?

  • izunia301 Iza Johnson (@izunia301) reported from Birmingham, England

    @ThreeUKSupport @ThreeUK will be changing providers very soon, it’s absolutely pointless to own a mobile phone in 3 if you are out of wifi range - the signal (supposedly 4G) is non- existent! #rubbishnetwork

  • AKNajran Anu Najran (@AKNajran) reported from Walsall, England

    The complaints team at @ThreeUK told I would not receive confirmation the closure of my complaint. I have now left Three after being with them for over 10 years - maybe longer! I await my letter of deadlock and will take it from there. #terribleservice 3/3

  • AKNajran Anu Najran (@AKNajran) reported from Walsall, England

    Over 10 yrs with @ThreeUK & have never been so disappointed! Was told yday by the Mumbai team that there was no manager/supervisor/team leader on site for me to speak to. I specifically asked if they were busy but was told that there was no one of seniority on site! #terrible 1/3

  • fort_neuro Ed Foden (@fort_neuro) reported from Birmingham, England

    @ThreeUKSupport any news on when login will be available again, it’s in a loop at the moment

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • simon8webster Simon Webster (@simon8webster) reported

    @ThreeUKSupport no phone signal in bd6 1hl again. Think it may be time for a new provider.

  • adallin Andrew Dallin. (@adallin) reported

    @ThreeUKSupport This has been ongoing for months and months just doesn't seem feasible given your network sharing agreement with MBNL/EE as EE works fine.

  • Kam_Khan_1 Kam Khan (@Kam_Khan_1) reported

    @ThreeUKSupport 48-72 hours i can bet any money no one would get back. We went to store yesterday and upgraded so i do not understand why we were told different by the rude incompetent call centre staff

  • CandyV36 Tinkerbell 73 (@CandyV36) reported

    @EuroGuido @TheSDPUK @ThreeUK I'm with Three and I never received this text, unfortunately I think this is a hoax.

  • RolfeIt Rekt (@RolfeIt) reported

    @ThreeUK Tinder is terrible.

  • JamesTrueman15 James Trueman (@JamesTrueman15) reported

    @ThreeUKSupport Every visitor on 3 who visit us with various models of phone can not get a signal.

  • Demon_man Trev82usa (@Demon_man) reported

    @JamesFrith @ThreeUK Wow you're pathetic, as your an MP you're all full of shit and disrespectful towards the population of this country everyday, maybe you should be fined, grow up and go do some good for this country ya spineless shit head

  • londonisforlife londonisforlife (@londonisforlife) reported

    @LozzaFox @EE A prime example of how loyal customers get ripped off. Orange did same to me, changed to @ThreeUK sim only, bought phone as a business expense. Use loads of data, contract recently reduced from £20 to £17 by them as they realised I never went over my allowance. Great service.

  • peterhughes65 Peter Hughes (@peterhughes65) reported

    @harry_salmon @ThreeUK Totally agree with you. Having been a loyal customer with @ThreeUK @ThreeUKSupport for many years now. There service and value for money, has been unbeatable. Like yourself Harry, I'll remain loyal and won't consider roaming! 👍🏻

  • gamermohan Binu Mohan (@gamermohan) reported

    @ThreeUK I would ...stay with EE as even though their network can get rammed its still faster than your 4g speeds or abysmal in store customer service (yes I was a three customer)