3 (Three)

3 (Three) Outage Report in Smethwick, Sandwell, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Smethwick, Sandwell, England 02/28/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent 3 (Three) outage reports came from the following cities: Birmingham, Dudley, Wolverhampton, Oldbury and Kingswinford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomDudley Phone
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

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3 (Three) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • psicorps2000 David H-T 🏳️‍🌈🇪🇺🇳🇴🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@psicorps2000) reported from Birmingham, England

    Anybody on @ThreeUK having problems sending/receiving texts? Can't send at all. Tried rebooting phone etc.

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England

    @thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.

  • _XeniaKara_ Xenia (@_XeniaKara_) reported from Birmingham, England

    I'm not one for complaining on Twitter, but I’m letting it be known that @ThreeUK customer services is awful. As a long standing customer and given the current pandemic the service has been appalling.

  • moseleyhydey hydey (@moseleyhydey) reported from Birmingham, England

    @ThreeUK Lads, any chance of your home WiFi thing not dropping out for about an hour or so everyday? Every evening without fail

  • philipbase Philip Base (@philipbase) reported from Birmingham, England

    @ThreeUKSupport the quickest way to get support from three is to leave lol... awful company to have a phone with... absolute shambles and scam artists

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England

    @thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..

  • amanmarway batgirl (@amanmarway) reported from West Bromwich, England

    @ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England

    @ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.

  • chamario Sarah James (@chamario) reported from Wednesfield, England

    @ThreeUK Why have you taken £40 out of my bank account today when I cancelled my contract last month? Will NEVER take out a contract with you again #threemobile #badservice

  • thetrainbasher busphotography.co.uk (@thetrainbasher) reported from Dudley, England

    @ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England

    @ThreeUKSupport My contract for the old number should have been cancelled in MAY so im getting charged for 8 months on a phone number I haven't used at all, since I threw the old chip away and sold my old phone... I kept being asked for stig number.. or they couldn't cancel the contract.

  • psicorps2000 David H-T 🏳️‍🌈🇪🇺🇳🇴🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@psicorps2000) reported from Solihull, England

    @shreypuranik @ThreeUK Okay, tried this but it didn't solve the problem.

  • JayAulum Jay (@JayAulum) reported from Kidderminster, England

    Exceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice

  • Kristoff_Derek 🅺🆁🅸🆂🆃🅾🅵🅵_🅳🅴🆁🅴🅺 (@Kristoff_Derek) reported from Birmingham, England

    @ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃

  • Bizzle_187 Tally B (@Bizzle_187) reported from Wolverhampton, England

    @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

  • Freaky_Radish Benn Sanderson (@Freaky_Radish) reported from Birmingham, England

    @ThreeUKSupport is there a problem with texting in Birmingham? My messages keep failing.

  • philipbase Philip Base (@philipbase) reported from Birmingham, England

    @ThreeUKSupport Lol says down please try later

  • iareed Ian 🐺 (@iareed) reported from Kinvere, England

    @ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?

  • 7DSD 🌾🚜𝕯𝖆𝖑🍕🍕🍕 (@7DSD) reported from West Bromwich, England

    @Vishaldutta @ThreeUKSupport I had this exact same issue/screen 2 days ago & just gave up.

  • Gemmz28 Gemma Moore (@Gemmz28) reported from Birmingham, England

    @ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • jmarz04976205 jmarz (@jmarz04976205) reported

    @ThreeUKSupport I been having bad signal for weeks at my workplace indoors,last month and before that was oka but last weeks just been so bad like you done or change something, I don't see no Outrage and like I said it been for weeks like this,live chat is bit reading of screen

  • feenjo Jo 💙💙 (@feenjo) reported from Murton, England

    @ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected

  • bushroamer jayne checkley (@bushroamer) reported from Bingley, England

    @ThreeUK the broadband is a pile of rubbish. Tech support useless. Want to charge us over £300 to cancel when the service is atrocious! I’m telling everyone to avoid 3!!!!

  • pjlythgoe Peter Lythgoe (@pjlythgoe) reported

    @ThreeUKSupport I have. I was told... well you know what I was told...I don't have a Three phone. The reason I don't have a Three phone is because I need something that works when your network is down.

  • PaulSurvive paul Boothroyd survive the virus (@PaulSurvive) reported

    @ThreeUKSupport ThreeUK my partners phone just keeps having problems on connection We spoke to someone the other night and he went through some settings but it's still not working right it's 3 month old Samsung flip

  • hsw99 Hugoagogo (@hsw99) reported

    @ThreeUKSupport I have recently switched to your 4g hub and the signal is medium at best and coverage around the house is really poor. Any suggestions?

  • call_me_jasss Jess_in_Btown (@call_me_jasss) reported

    @ThreeUK what's going on in Brighton?? No network all day! I need my covid pass to get into the theatre and can't access on my phone

  • Jayde_Rowson jayderowson (@Jayde_Rowson) reported

    @ThreeUK what’s going on with my signal? Can’t seem to get on the internet for days 🙃

  • daveturner1972 David Turner 💙 (@daveturner1972) reported

    @ThreeUKSupport So how come I spent a week looking at your service checker saying you were working on the mast? At least you have been transparent now Suzi. If it’s out of your hands and it cannot expedited can you tell me approximately where the mast is and how many customers are affected?

  • RuthElleson Ruth Elleson (@RuthElleson) reported

    @Veloperaptor @ThreeUK Oh, they tried to sell me a new contract recently that was way cheaper than my current one, for being such a good customer. We’d practically got to checkout stage before they adequately explained that this would be for an *additional phone*.