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3 (Three)

3 (Three) Outage Report in Smethwick, Sandwell, England

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 54% Internet (54%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Smethwick, England

The most recent 3 (Three) outage reports came from the following cities: Oldbury, Birmingham, Solihull, Wolverhampton, Bromsgrove, Bilston, West Bromwich, Stourbridge, Walsall, and Dudley.

CityProblem TypeReport Time
Oldbury Wi-fi 19 hours ago
Birmingham Internet 2 days ago
Solihull Phone 2 days ago
Birmingham Internet 3 days ago
Wolverhampton E-mail 4 days ago
Wolverhampton Total Blackout 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • producerSX
    S-X (@producerSX) reported from Wolverhampton, England

    @ThreeUKSupport i want out of my contract because i can never get service anywhere. i pay £80 a month to get upset everytime i open my phone. this isn’t what your contract said would happen. how do i leave without paying to do so

  • PrincessTima3
    Princess Tima (@PrincessTima3) reported from Walsall Wood, England

    Who wanna join a petition to claim against @ThreeUK for stress due to shit network connection .. going on internet is headache

  • A_Guy_on_Here
    ⚘Phil; Facetious Git.. Tongue deep in cheek. (@A_Guy_on_Here) reported from Birmingham, England

    Would like to say a huge thankyou to @ThreeUK @ThreeUKSupport for their fabulous customer service & advice... HOWEVER... Since I've not received a single reply to any of my tweets from them I cant. (Not the 1st time in my many years with them I've had "help" issues tbh)

  • PrincessTima3
    Princess Tima (@PrincessTima3) reported from Walsall Wood, England

    Anyone that had issue with @ThreeUK and been pressure to pay bills when service not working please add comment to we can create a petition against them please. @ThreeUKSupport give you free bill until they tired but do not sort issue

  • field133
    daniel (@field133) reported from Dudley, England

    @ThreeUK #5g just received my new 5g phone on a really good plan, would be nice if @Three sent customers rewards though for their loyalty like other suppliers #Over10Years a customer

  • im_wesleyjatt
    Wesley ਜੱਟ (@im_wesleyjatt) reported from Streetly, England

    @GuyOrlov @brattandeaf @ThreeUKSupport My contract end in sept and already looking to move to EE. Cannot get any good signal strength in Birmingham City Centre and Sutton Coldfield town.

  • ImmyKaur
    Imandeep Kaur (@ImmyKaur) reported from Birmingham, England

    @JustNdennis It’s just a plug in box I purchased this week from @ThreeUK, it’s been working ok so far, never had WiFi at home until now.

  • Bigglesdaf
    Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • Jeanybabesb
    j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • agdickinson
    Andrew Dickinson (@agdickinson) reported from Solihull, England

    @ThreeUKSupport Hi Janet speeds still around 10mbit but full signal on my router. My number is 07491151832. My work Vodafone is 2 bars consistently is 30mbps

  • ImmyKaur
    Imandeep Kaur (@ImmyKaur) reported from Birmingham, England

    @ThreeUKSupport Unfortunately, arrived today, doesn’t work, phone and messaged, no support.

  • im_wesleyjatt
    Wesley ਜੱਟ (@im_wesleyjatt) reported from Streetly, England

    @brattandeaf @ThreeUKSupport Apparently I heard somewhere that 3 network used to be good because they share the mast with o2 or EE, but now other network cut tie with them. Therefore 3 have to have own mast this is why it become useless.

  • A_J_92
    Ash❗️ (@A_J_92) reported from Birmingham, England

    @georgiaahale @giffgaff @TalkTalk @ThreeUK Oh shit! If it was within 14 days you can defo cancel penalty free as that's within the cooling off period. Make a complaint if you haven't already, don't let them get away with it. Sometimes they need that kick if all else fails email the CEO I can provide email ad.

  • Tomavfc15
    Tom (@Tomavfc15) reported from Birmingham, England

    @ThreeUK are bloody awful 😭😭😭

  • PrincessTima3
    Princess Tima (@PrincessTima3) reported from Walsall Wood, England

    Beside all the stress with corana virus @ThreeUKSupport complain support name Anu ID65278 was extremely rude and it actually piss me off . I want to cancel both contract please . You are causing me stress and anxiety and it a shame after 4 years with @ThreeUK

  • PrincessTima3
    Princess Tima (@PrincessTima3) reported from Walsall Wood, England

    @ThreeUK @ThreeUKSupport please fix your network it 2020 omg I have a migraine with this connection 🥵🥵😩😞

  • ImmyKaur
    Imandeep Kaur (@ImmyKaur) reported from Birmingham, England

    @JayJayBansal @ThreeUK Yep, still not working, every channel has said something different, no clarification, just wait til tomorrow.

  • georgiaareyx
    georgia 🕺🏾 (@georgiaareyx) reported from Birmingham, England

    Sick to death of never having any service!! I don’t even live out in the sticks!!! Can’t wait until September when I can leave @ThreeUK

  • eapxxxx
    ems. (@eapxxxx) reported from West Bromwich, England

    @ThreeUK officially have the worst customer service. on the phone for nearly 50 mins for me to get NOWHERE 🤯

  • PrincessTima3
    Princess Tima (@PrincessTima3) reported from Walsall Wood, England

    @ThreeUKSupport peu gérer honest maybe you should admit to all your customer that you cannot provide is internet service so we can cancel ou he contract and move on ! Let start 2020 in honestly ! Lol it been 4months your network is shit 🙈😩😓

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • antartica81
    jorge (@antartica81) reported

    @Paul68958640 @ThreeUK Not really what I was getting at. Three's default response is that I should route my calls over the internet, rather than its own flakey network. I may as well just use WhatsApp.

  • BOPjo_anne
    Jo-Anne welsh (@BOPjo_anne) reported

    @ThreeUKSupport I ve logged a complaint - and despite asking numerous times for pac code I can t get it . Perhaps you could check the records re me account as I ve repeated it to 4 different people already

  • kentausuk
    Kent Le (@kentausuk) reported from Poplar, England

    @ThreeUKSupport just joined Three contract and switched my old number from Vodafone which should have taken place yesterday! Today I checked it hasn’t happened yet - call Customer Service no one answer!!! What happened? I gave you the PAC code!

  • JayMc7000
    ᴊᴀʏ ᴍᴄ (@JayMc7000) reported

    @ThreeUKSupport Yes I have and it's always the same, the masts are Expecting issues or higher volumes than usual. Yet I'm getting no service and still having to pay my £46 a month bill. It's ridiculous.

  • JayMc7000
    ᴊᴀʏ ᴍᴄ (@JayMc7000) reported

    Why am I paying £46pm when I NEVER EVER get a signal with @ThreeUKSupport @ThreeUK this has been going on now for well over a month and I keep getting the same rubbish excuse..... I'm so sick of this network!

  • Behnambahmani
    Behnam (@Behnambahmani) reported

    @ThreeUKSupport awful service, fake advertising, hidden costs, etc.

  • antartica81
    jorge (@antartica81) reported

    @Paul68958640 @ThreeUK 2/ Three: have you tried using our wi-fi calling service? Me: But I pay you for a mobile service. Are you going to pay towards my broadband bill? Thought not.

  • hannahhsimpsonx
    hannah-louise ⚢ (@hannahhsimpsonx) reported

    @ThreeUK is your network down? says i have no connection :(

  • browneyjd
    Jacqueline (@browneyjd) reported

    @ThreeUK cannot login in to Three app to do a upgrade. Is your server down? I’ve been with three network for over 7 years plus. Pls have some one contact me before i cancel all three of my accounts.

  • Zoealbinson
    Zoe Colene (@Zoealbinson) reported

    @ThreeUK guys my phone says “no SIM card” I can’t even get into the app. Can someone help me please ASAP