3 (Three) Outage Report in Smethwick, Sandwell, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Stourbridge, Walsall, West Bromwich, Wolverhampton, Dudley, Oldbury and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Stourbridge |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Community Discussion
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3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Brownhills, England
@ThreeUKSupport My contract for the old number should have been cancelled in MAY so im getting charged for 8 months on a phone number I haven't used at all, since I threw the old chip away and sold my old phone... I kept being asked for stig number.. or they couldn't cancel the contract.
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Hannah Greenwood
(@HannahGreenish) reported
from
Birmingham, England
@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.
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Noel Padgaonkar
(@noelpadgaonkar) reported
from
Solihull, England
@ThreeUKSupport I don't know about other users,but I'm facing issues. I don't know whom to call. Please help me it's been almost a week since this issue.
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Philip Base
(@philipbase) reported
from
Birmingham, England
@ThreeUKSupport Lol says down please try later
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Noel Padgaonkar
(@noelpadgaonkar) reported
from
Solihull, England
Dear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?
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🌾🚜𝕯𝖆𝖑🍕🍕🍕
(@7DSD) reported
from
West Bromwich, England
@Vishaldutta @ThreeUKSupport I had this exact same issue/screen 2 days ago & just gave up.
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batgirl
(@amanmarway) reported
from
West Bromwich, England
@ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?
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Tom Morgan
(@TomWush) reported
from
Birmingham, England
@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.
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🅺🆁🅸🆂🆃🅾🅵🅵_🅳🅴🆁🅴🅺
(@Kristoff_Derek) reported
from
Birmingham, England
@ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Brownhills, England
@ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.
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Benn Sanderson
(@Freaky_Radish) reported
from
Birmingham, England
@ThreeUKSupport is there a problem with texting in Birmingham? My messages keep failing.
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Gemma Moore
(@Gemmz28) reported
from
Birmingham, England
@ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks
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Jay
(@JayAulum) reported
from
Kidderminster, England
Exceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice
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hydey
(@moseleyhydey) reported
from
Birmingham, England
@ThreeUK Lads, any chance of your home WiFi thing not dropping out for about an hour or so everyday? Every evening without fail
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Willenhall, England
@thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..
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Ian 🐺
(@iareed) reported
from
Kinvere, England
@ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Willenhall, England
@thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.
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busphotography.co.uk
(@thetrainbasher) reported
from
Dudley, England
@ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls
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Philip Base
(@philipbase) reported
from
Birmingham, England
@ThreeUKSupport the quickest way to get support from three is to leave lol... awful company to have a phone with... absolute shambles and scam artists
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Sarah James
(@chamario) reported
from
Wednesfield, England
@ThreeUK Why have you taken £40 out of my bank account today when I cancelled my contract last month? Will NEVER take out a contract with you again #threemobile #badservice
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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BIG SPARTAN
(@BigSpartanSays) reported
@ThreeUK hello. We need to have a serious talk. Your internet service is the WORST both 3G and 4G. I can’t get data with 4 bars. I have an unlimited internet service which is so slow there’s no point using it. I am switching networking immediately and cancelling my contract.
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Kimberley
(@KiimberIeyy_x) reported
If the rumours are true and this lockdown is till September am I **** going to to keep paying @ThreeUKSupport for a phone service I’m not even getting. I’ve been paying since November for a service I can’t use 🙄
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T.🇯🇲🇵🇷
(@Parteynelli) reported
@ThreeUK @ChelseaFC My signal has been struggling the last few days ☹
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BIG SPARTAN
(@BigSpartanSays) reported
@ThreeUK I’ve called three spoken to many people about this, nobody helps. So you think you can take my money every month and give me 60 days of half decent service and then bad service afterwards? I don’t think so.
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Kimberley
(@KiimberIeyy_x) reported
@ThreeUKSupport According to Twitter support it’s something you can’t do and I need to upgrade my contract from pay as you go to another contract, even though the girls in store said they’d move my pay as you go number onto the contract I’m paying for for a temporary number I don’t use.
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Kayte Louise Beale
(@KayteBeale) reported
@ThreeUKSupport They were no help at all, is there a number I can call or can someone call me?
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Claire Hunter
(@ClaireH14904745) reported
@ThreeUKSupport spoke to the store manager who when reading our correspondence was very apologetic and promised to get it sorted out and would be our "one point of contact" after all the problems. This seemed to be finally getting somewhere, but since this lockdown started
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AnTnY'8teen
(@real_anthony02) reported
@ThreeUKSupport It’s always an issue here ever since I got my phone I only get High speeds when I got to 5G areas. Also have a friend that has the Samsung S10 E with the same problem (slow data speeds)
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Ben Keegan
(@Ben_Keegan_) reported
@ThreeUK I’ve ran out of ‘Unlimited’ data whilst at work in Cyprus. Why can’t I get any data add ons? #help #urgent
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TheRantingGringo
(@RantingGringo) reported
@ThreeUK any issues around WD25 the last few days I havent had 4g. Ive tried resetting my phone etc. Its persistent at the moment. Cant connect at all.