3 (Three)

3 (Three) Outage Report in Smethwick, Sandwell, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Smethwick, Sandwell, England 02/19/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent 3 (Three) outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, Kingswinford, Dudley and West Bromwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomWolverhampton TV
United KingdomBirmingham Phone
United KingdomOldbury Internet
United KingdomBirmingham Wi-fi

Community Discussion

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3 (Three) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • eapxxxx ems. (@eapxxxx) reported from Dudley, England

    So @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport

  • yasmine_smithx yas (@yasmine_smithx) reported from Birmingham, England

    @ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere

  • LeeDawson20 Lee Dawson (@LeeDawson20) reported from Dudley, England

    @GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact

  • jackkwalters Jackk. 🃏 (@jackkwalters) reported from Birmingham, England

    @ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.

  • noelpadgaonkar Noel Padgaonkar (@noelpadgaonkar) reported from Solihull, England

    Dear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?

  • Danherbert80 Daniel Herbert (@Danherbert80) reported from Kidderminster, England

    Fantastic service from @ThreeUK early upgrade and phone was faulty. After a call yesterday need phone delivered this morning and faulty one taken away. Customer service done right #my3

  • brummiechef_ Wayne Corbett (@brummiechef_) reported from Birmingham, England

    @ThreeUK thank you for not helping me at all with my mobile phone repair claim, totally broken screen covered by accidental damage in your policy that you have taken £240 pounds off me and basically said tough luck. I am a long term loyal customer with 3 contracts #shameonyou

  • HannahGreenish Hannah Greenwood (@HannahGreenish) reported from Birmingham, England

    @ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.

  • MrsAPatelYorke Ansuya Patel-Yorke (@MrsAPatelYorke) reported from Wolverhampton, England

    @ThreeUKSupport not been able to log on to my app for 2 days- any ideas how long will it be down for??

  • russmini Russ Wynn-Smith (@russmini) reported from Redditch, England

    Why do I always big up @ThreeUK then when I have a problem, can’t speak to anyone to get it sorted! At this rate, I’ll just cancel all 3 contracts and go elsewhere! My 14 year old son could be in danger and I can’t do anything about it!!!!

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    @virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor

  • Akram_Antonio9 Akramantonio (@Akram_Antonio9) reported from Birmingham, England

    @ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport

  • Akram_Antonio9 Akramantonio (@Akram_Antonio9) reported from Birmingham, England

    @ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment

  • eapxxxx ems. (@eapxxxx) reported from Dudley, England

    once again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport

  • TomWush Tom Morgan (@TomWush) reported from Birmingham, England

    @cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.

  • nataliebates_ 𝔫 𝔢 𝔱 𝔱 𝔩 𝔢 (@nataliebates_) reported from Birmingham, England

    @ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    @ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.

  • noelpadgaonkar Noel Padgaonkar (@noelpadgaonkar) reported from Solihull, England

    @ThreeUKSupport I don't know about other users,but I'm facing issues. I don't know whom to call. Please help me it's been almost a week since this issue.

  • Lordgord1986 Nick gordon (@Lordgord1986) reported from Wednesfield, England

    @ThreeUK @paigebr0wn_ Shame you can’t do anything decent for long-standing customers and NHS staff instead of just raising their bill scumbags after my contract is up I’ll be taking my business else where and that’s true of everyone I work with who are on your network

  • TomJersey1234 Tom (@TomJersey1234) reported from Birmingham, England

    @ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • mjlynch Matt Lynch (@mjlynch) reported

    @ThreeUKSupport Thanks, seems to be working now. Was it a major issue as it seemed to last most of yesterday?

  • giframac Gillian McKinnon (@giframac) reported

    @ThreeUK I have been with you for 13 years but lack of coverage on 4G, poor signal in general (nationally) and an exceptionally high monthly charge is making me reevaluate. Can I return my phone and cancel my contract? I'm thinking of moving to another provider.

  • david_sinclair David Sinclair (@david_sinclair) reported

    @GetBusyTweets @ThreeUKSupport Same problem in W1. Multiple restarts, and I’ve tried adding alternate DNS (google and CloudFlare). That improved things a bit at the time, but there are also periods of total disconnection.

  • chalkychap Andy (@chalkychap) reported

    @ThreeUKSupport @O1O11O11O11O1O Yeah, very annoying when WiFi Calling service breaks-down no mobile signal here either. After restoring the service yesterday afternoon, I've just lost WiFi Calling again this morning... frustrating times.

  • tomeccles Tom Eccles (@tomeccles) reported

    @ThreeUKSupport Having the same issues once again this morning - and looks like other people are too. Please can you update on the status of this?

  • BroadcastLost Lewis (@BroadcastLost) reported

    @ThreeUKSupport Since yesterday the 4G WiFi box has not been working. I’m not sure if it’s a problem with the network. It started working fine this morning but has dropped again. Very disappointed since I’m unable to work. I’m in the SE16 area.

  • RyanGraham984 Ryan Graham (@RyanGraham984) reported

    @ThreeUKSupport So 6pm came and went, service is still garbage. Was that time frame just fed to me so I would go away? Has happened in the past.

  • mcev_marta mcev (@mcev_marta) reported

    @ThreeUKSupport having problems with 5G broadband during the morning(N7 Kentish Town). Restarted the router and still doesn’t work. I’ve been waiting for 20 minutes to speak with someone from 3. Help!

  • KereDim Kere Dim (@KereDim) reported

    @ThreeUKSupport @TaniaTells It hasn't. I have exactly the same issue

  • Kevw2012 Kevw2012 (@Kevw2012) reported

    @ThreeUKSupport Yes every time I answer they just hang up