3 (Three) Outage Report in Smethwick, Sandwell, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (45%)
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Total Blackout (28%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Kingswinford, Oldbury, Wolverhampton, West Bromwich, Tipton, Woodside and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Kingswinford |
Total Blackout | |
| Oldbury |
Internet | |
| Wolverhampton |
Phone | |
| Birmingham |
Internet | |
| Wolverhampton |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Michael Stanfield
(@stanfield81) reported
from
Redditch, England
@ThreeUKSupport Eventually. 1h 22m phone call and still didn't manage to get it paid do to the IVR and DTMF issue, and no promised call back yesterday. Live Chat agent disconnected chat instantly after waiting about 10 minites. Terrible terrible leaving experience.
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Phone delivered to wrong location Incorrect bills Automated phone service ALWAYS redirects to wrong dept Adhoc nature of emailing bills Letters referred to as sent, but they aren’t An apparent lack of wanting to disclose complaints process
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Kacey Jones
(@manlikebaldwin) reported
from
Birmingham, England
3 network must be the shittest. I have unlimited everything and still never works half the time @ThreeUK
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Gareth Humphreys MBE
(@GarethMBE) reported
from
Birmingham, England
@ThreeUKSupport Still waiting for a reply after 7 hours how poor is this ! Quote " We are here to Help" What help the Business certainly not the customer !
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Paul Keogh
(@pauljkeogh) reported
from
Dorridge, England
@MrPaulDH @ThreeUKSupport No still not working mine is a new contract as well for my son. My one that I’ve had a few years is working fine.
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Aniket Aggarwal
(@Agg7Aniket) reported
from
Birmingham, England
@ThreeUKSupport I will certainly log the complaint, but you have been working to improve your connections since the past 3 years I’ve been on this network and no improvement have been made. University campus near the city centre is 100% of high priority.
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
Your Minimum Term finishes on : 14/07/2019 does this mean I have to cancel this 14 June as I want to cancel it not continue. @MartinSLewis @ThreeUKSupport
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!
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Paul Keogh
(@pauljkeogh) reported
from
Dorridge, England
@ThreeUKSupport the app keeps crashing is there a problem with it at the moment happens on 2 different phones.
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daniel
(@field133) reported
from
Dudley, England
@ThreeUKSupport Had to sort out confusion over my bill and had a lovely lady sort this out for me without hassle and even added in something's I didn't even ask for as in reconnecting me as I've been valued customer for over 10 years such a cracking call
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Carol Coombes O.B.E
(@CrackingLeaders) reported
from
Birmingham, England
@ThreeUKSupport Everything is crossed here. We're like contortionists 🙈. Will no doubt be back to you all if problem persists. Still need phone service. Please pass thanks to JJ. 🙌
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Carol Coombes O.B.E
(@CrackingLeaders) reported
from
Birmingham, England
@ThreeUKSupport so cheesed off. Can't contact anyone as three still haven't sorted problem, and need to. Been told resolved each month for 5 months, still without service at end of each month to middle of next, 1m apologies, no efficiency. Cheesed off
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Pete
(@Thefurrytrucker) reported
from
West Bromwich, England
Just got a text message from @ThreeUK to tell me how much internet I’ve used this month... ...AT 00:55 AT NIGHT. **** OFF. I DON’T CARE. I’M TRYING TO SLEEP!😡😡😡
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Sadie Jones
(@CityliciousSJ) reported
from
Birmingham, England
@ThreeUKSupport So I have now been charged a 2nd month after clearly cancelling the chip twice now. This is terrible customer service your telephone contacts don't appear to listen or do their job. I'm outraged and think I need to end my contract.
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Adam
(@AdamCar60698936) reported
from
Birmingham, England
@ThreeUK gi my name is Adam, would any one be able to help me please I feel like I'm banging my head against a brick wall. Your overseas customer service have failed to sort my problem out for the 5th day its becoming laughable....please can someone help me .....
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Rash
(@rash61271) reported
from
Birmingham, England
@ThreeUKSupport I have lost my network coverage over the last two days, to the point we were almost left stranded while away. Could not call Uber or phone anyone for help. Same just happened now while driving and using the navigation on my phone. It's getting ridiculous now!!!
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Michael Stanfield
(@stanfield81) reported
from
Birmingham, England
@Three_Is_Broken @ThreeUKSupport Glad I left. Vodafone Voxi way forward. 2 months now, not one issue. Paying my last Three bill was one of the most frustrating things I have ever done....
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🏳️🌈 Jason S 🏳️🌈
(@jassey73) reported
from
Birmingham, England
@ThreeUKSupport Pointless, done that before and you just come back with ‘congestion in the area’ bollocks. PAC has been requested, time to move to a better network.
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Brendon Wilkinson
(@wilkowba74) reported
from
Dudley, England
Never known a provider like @ThreeUK very poor with existing customers and upgrades time for a move STAY WELL CLEAR
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Justinas
(@Justinas370) reported
@kels80 @ThreeUKSupport @kels80 Did they solve your problem? I contacted again and they said they fixed it now.. but only two weeks have passed!!! and they are charging me again full price. I don't know what to do, their custumer service is not existed!
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Karen is Correct
(@GetMeAManager) reported
@bella_EB @ThreeUKSupport And if you get no signal wherever you go, it most likely won't be a network issue. It's pretty impossible for three to have no service anywhere.
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ANDREW LAYBOURN
(@joekate) reported
@ThreeUKSupport Already done this last time you told me to. Let’s face it, the service is rubbish. How can download be . 26 and upload 19. 4 months this has been going on and phone 4g isn’t much better 😡
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👣🎷बैन डौन्नल्ली
(@saxbend) reported
from
Ealing, England
I do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)
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Lucy
(@Fidcon) reported
@ThreeUKSupport Pete, I have tried numerous times to call 333 and I have also used your chat. Useless. They also insist on asking for my personal data and my password details for security. What is the point of a password if you still have to give personal details over an unsecure network????
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David Diep
(@Dieps888) reported
@ThreeUKSupport I ordered a new iPhone from your website for £32.50. And the confirmation arrived and it said £32.50. I did my due diligence and your customer service team said it is also correct. I received my first bill and it was double the price! Should have stuck with @EE
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Karen is Correct
(@GetMeAManager) reported
@PythonSarah @ThreeUKSupport You did upgrade. And you shouldn't have cancelled your DD. As you made the decision to cancel your DD, three are not responsible for your credit rating being affected. This will remain for 6 years. If you didn't upgrade, it would've been investigated by fraud.
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ANDREW LAYBOURN
(@joekate) reported
@ThreeUKSupport We’re working as fast as we can to build a better, stronger network in your area. How long does it take, been like this since September 😡
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Karen is Correct
(@GetMeAManager) reported
@dannifdx @ThreeUKSupport It's actually 30 days for fraud cases. Not 48 hours. Not 72 hours. It's 30 days. If there was fraudulent activity on your account prior, this is why. So in actual fact, Three are doing you a favour. The only problem is the inexperienced advice given to you.
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Sarah.py 🐍
(@PythonSarah) reported
@ThreeUKSupport You guys have tried to charge me an upgrade fee even though I haven't upgraded. I cancelled the direct debit now you're threatening to cut my service. Spoke to 6 people over a week and I'm still no closer to sorting this out. It's getting silly now.