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3 (Three)

3 (Three) outages and service status in Smethwick, England

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • 3 (Three) generated 1 outage signal in the last 24 hours around Smethwick, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 12, 12:22 PM GMT+1.
  • 57% Internet (57%)
  • 18% Phone (18%)
  • 14% Wi-fi (14%)
  • 4% E-mail (4%)
  • 4% Total Blackout (4%)
  • 4% TV (4%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 12: Problems at 3 (Three)

3 (Three) is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Smethwick, England

The most recent 3 (Three) outage reports came from the following cities: Birmingham, Tamworth, Oldbury, Solihull, Wolverhampton, Bromsgrove, Bilston, West Bromwich, Stourbridge, Walsall, and Dudley.

CityProblem TypeReport Time
Birmingham Internet 7 hours ago
Birmingham Phone 1 day ago
Birmingham Wi-fi 2 days ago
Tamworth Internet 6 days ago
Birmingham Wi-fi 8 days ago
Birmingham Internet 8 days ago

Nearby cities with recent reports

Birmingham

3 recent signals

7 hours ago
Tamworth

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Mystic_Pip
    Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England

    @thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..

  • Jeanybabesb
    j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • Pov3yJ
    John Povey (@Pov3yJ) reported from West Bromwich, England

    @ThreeUKSupport having 5G broadband issues in B67 area

  • JayAulum
    Jay (@JayAulum) reported from Kidderminster, England

    Exceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice

  • Adamhayes_85
    Adam Hayes (@Adamhayes_85) reported from Wednesfield, England

    The phone signal on the 3 network in Wolverhampton is awful. Needs to be sorted out @ThreeUK

  • eapxxxx
    ems. (@eapxxxx) reported from Dudley, England

    So @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport

  • eapxxxx
    ems. (@eapxxxx) reported from West Bromwich, England

    @ThreeUK officially have the worst customer service. on the phone for nearly 50 mins for me to get NOWHERE 🤯

  • EmmaJCasey
    Emma Casey (@EmmaJCasey) reported from Birmingham, England

    @ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.

  • noelpadgaonkar
    Noel Padgaonkar (@noelpadgaonkar) reported from Solihull, England

    Dear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?

  • ImmyKaur
    Imandeep Kaur (@ImmyKaur) reported from Birmingham, England

    @ThreeUKSupport Unfortunately, arrived today, doesn’t work, phone and messaged, no support.

  • jackkwalters
    Jackk. 🃏 (@jackkwalters) reported from Birmingham, England

    @ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.

  • Freaky_Radish
    Benn Sanderson (@Freaky_Radish) reported from Birmingham, England

    @ThreeUKSupport is there a problem with texting in Birmingham? My messages keep failing.

  • jonoevans84
    Jon Evans (@jonoevans84) reported from Birmingham, England

    @ThreeUK my wife keeps dropping out but phone service is fine, this seems to be happening on evenings consistently! I am in B14 area of Birmingham. Is there a reason for this!

  • EvanD
    Evan Davis (@EvanD) reported from Birmingham, England

    @ThreeUKSupport hi. My mobile number starts with 07305. It originally was issued by @virginmedia. I’ve had some companies try to call me (including the landline where I work) saying calls to this number can’t be connected or the number isn’t available. Is there an easy fix?

  • TomJersey1234
    Tom (@TomJersey1234) reported from Birmingham, England

    @ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed

  • thetrainbasher
    busphotography.co.uk (@thetrainbasher) reported from Dudley, England

    @ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls

  • chamario
    Sarah James (@chamario) reported from Wednesfield, England

    @ThreeUK Why have you taken £40 out of my bank account today when I cancelled my contract last month? Will NEVER take out a contract with you again #threemobile #badservice

  • Locket1975
    Lucy Calleia (@Locket1975) reported from Woodside, England

    @cookies71 @ThreeUK I feel your pain DY6 it's just awful, so glad my contacts up

  • EvanD
    Evan Davis (@EvanD) reported from Birmingham, England

    @ThreeUKSupport When I call the number from the work landline, it’s a recorded message from their provider saying access to this number is restricted, yet other mobile numbers are ok. The call never reaches me.

  • TomWush
    Tom Morgan (@TomWush) reported from Birmingham, England

    @cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • sussex_henry
    Henry Haw Haw (@sussex_henry) reported

    NEVER enter into a contract with @ThreeUK. Happy to share how they do not adhere to their own returns policy!

  • mavishier
    Alan Burley (@mavishier) reported

    @Placebob2 @ThreeUK Been with them since the first day but there dreadful response to my issue means I will not renew my contract when it’s up

  • premiaxleader
    Ropa (@premiaxleader) reported

    @ThreeUK I’ve had no calls or mobile data on 2 business lines since mid-Feb 2026. Multiple contacts, SIM & eSIM changes, still unresolved. Formal complaint sent 12 March – no acknowledgement received. This is now a serious business impact. Please escalate urgently

  • kocichichot
    Alice in the Cities (@kocichichot) reported

    @ThreeUK Can you please check why click on "reset your password" does not send email with reset link? I spoke with your customer service earlier today and the email address is current - meanwhile I have no means of accessing my account. TIA.

  • totallyfubar
    its a mad 🌎 (@totallyfubar) reported

    Don't trust @ThreeUK Will keep charging you after you cancel a contract then send debt collectors after you

  • kattyork
    katie t  🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@kattyork) reported

    Why is @ThreeUK so **** says I can get 4G at work I sometimes have nothing or 1 bar like in York city centre

  • krispii
    Chris Turner (Mrs. Because people assume I'm male) (@krispii) reported

    @ThreeUK What a shambles! I'm stuck in the USA with a SIM that has been suspended. It's been a week now - so much for adding a data pack to be sure of roaming coverage for my holiday! So many broken promises, 24 hours, 48 hours... a whole week later and still no further forward!

  • kuromiyalucien
    Kuromiya Lucien (@kuromiyalucien) reported

    @Kurobiites new contract i didnt ask for??? no clue @ThreeUK wtf is this

  • jodbrillantes
    deathk1d2 (@jodbrillantes) reported

    after renewing my contract and upgrading how is my mobile data service more weak and spotty? @ThreeUK . Not just in my area

  • djt81
    Dave (@djt81) reported

    @ThreeUKSupport it's 2026 and the service is absolutely diabolical!! Fifteen minutes worth of scrambled phone calls just to tell someone a phone number. Sort it out