3 (Three) Outage Report in Smethwick, Sandwell, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (54%)
-
Phone (18%)
-
Total Blackout (17%)
-
Wi-fi (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, Kingswinford, Dudley and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Wolverhampton |
TV | |
| Birmingham |
Phone | |
| Oldbury |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
-
Tom
(@stowtom2010) reported
from
Solihull, England
@tescomobile Was a customer of yours for years but had to leave because your overseas data offering was shocking/non-existent. @ThreeUK are excellent able to use phone as if at home in most worldwide countries. You need to up your game in this regard Tesco.
-
Xenia
(@_XeniaKara_) reported
from
Birmingham, England
@ThreeUKSupport I’ve wasted a whole afternoon trying to resolve an outstanding issue with my services, and I’m no further along. Being passed around from pillar to post.
-
James Levett
(@iamjameslevett) reported
from
Wednesfield, England
I actually can’t deal with how slow SKY broadband is, not to mention how poor the mobile network is.... I miss you @ThreeUK
-
Xenia
(@_XeniaKara_) reported
from
Birmingham, England
I'm not one for complaining on Twitter, but I’m letting it be known that @ThreeUK customer services is awful. As a long standing customer and given the current pandemic the service has been appalling.
-
Adam Hayes
(@Adamhayes_85) reported
from
Wednesfield, England
The phone signal on the 3 network in Wolverhampton is awful. Needs to be sorted out @ThreeUK
-
Evan Davis
(@EvanD) reported
from
Birmingham, England
@ThreeUKSupport when my contract is about to expire, how much notice do I need to give you to cancel my account?
-
Richard Howle
(@richardhowle) reported
from
Birmingham, England
@ThreeUK all week I have been having really unstable and patchy service from my 5G router here in Brum. One moment 100Mb the next 0. Is there an issue?
-
David Hamilton
(@hamilton_david) reported
from
Wythall, England
@ThreeUKSupport absolute joke your customer services are! Three calls today, three conflicting responses. You’re just making it difficult to leave your rubbish network!
-
Stephen Willetts
(@SteWill1978) reported
from
West Bromwich, England
@vocster @ThreeUK Me and my wife had it purely for the travel aspect, I've got no issues with the service at all but I will be looking around now, sky say they're not going to bring in charges for roaming but I've heard mixed reviews.
-
Evan Davis
(@EvanD) reported
from
Birmingham, England
@ThreeUKSupport When I call the number from the work landline, it’s a recorded message from their provider saying access to this number is restricted, yet other mobile numbers are ok. The call never reaches me.
-
Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️🌈🌹🌊
(@Martbushii) reported
from
Dudley, England
@O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet
-
Bilal Raja
(@BilalRaja_22) reported
from
Tidbury Green, England
@ThreeUKSupport I have already logged a complaint but with no luck. Complaint ref no: 31181516. Been offered some money back as goodwill after spending long time on chat and phone calls. Don’t want to waste more time going through complaints process again.
-
Benn Sanderson
(@Freaky_Radish) reported
from
Birmingham, England
@ThreeUKSupport I keep getting messages and emails to say my contest is ending but I started a 24 month contract last year. Please help.
-
Evan Davis
(@EvanD) reported
from
Birmingham, England
@ThreeUKSupport hi. My mobile number starts with 07305. It originally was issued by @virginmedia. I’ve had some companies try to call me (including the landline where I work) saying calls to this number can’t be connected or the number isn’t available. Is there an easy fix?
-
Derek
(@Dereklad) reported
from
Solihull, England
@ThreeUK excuse me.why is my internet on my iphone so so bad in the B92 8NW Postcode When im at work??
-
Rich J
(@richyj1504) reported
from
West Bromwich, England
Big error of @ThreeUK to scrap Go Roam. It’s what put it out there as a big benefit amongst its competitors in the past. Now Three are joining the ranks and I think they’re going to find their customer numbers plummet as a result.
-
Stephen Willetts
(@SteWill1978) reported
from
West Bromwich, England
@vocster @ThreeUK I'm gonna look into it better, i haven't changed my contract in 10 years so technically I never upgrade so it shouldn't effect me, they do annual price rises though so it may be classed as a contract change. I think we'll be charged regardless.
-
RosieGee
(@pixiero79) reported
from
Solihull, England
@ThreeUK Recently upgraded my phone, days later have information about my insurance through post - never asked for it, it wasn’t mentioned and I don’t want it. Phone number to cancel not working, can’t speak to anyone about it, not happy.
-
John Povey
(@Pov3yJ) reported
from
West Bromwich, England
@ThreeUKSupport having 5G broadband issues in B67 area
-
Bigali_x
(@XBigAli) reported
from
Walsall Wood, England
Three Service Down, I Want My Refund Right Now @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Al
(@alamantosser) reported
@ThreeUKSupport The customer service ive had from three is shocking, for two months ive tried to get an early termination fee removed off my mums account, my mums ill and twice a week i have to keep mithering her to give my authorisation to speak.
-
Richard Matthews
(@dickiematthews5) reported
@ThreeUKSupport why is it impossible to get any sort of signal in TN316HB on your service when I can with EE ? You supply an appalling service.
-
Lyds Wright
(@lydswright) reported
@ThreeUKSupport I have tried to call 3 times today to cancel mobile broadband. Every time I get transferred to cancellations the line gets cut off. Are you doing this intentionally? I don’t have time to keep ringing you, how can I cancel?!
-
Richard Roberts
(@henryhungry) reported
@ThreeUKSupport over 3 days of no service now. How long does it take to fix a mast? Mk439jt
-
Pete Cleverley 💙 #RemainersWereRight #FBPE
(@PeteRumour) reported
@ThreeUKSupport The port is clear. I have had the phone since about the end of September 2020. I haven't contacted Samsung although I have read the forum, where this problem is known.
-
Soo Matthews
(@soo_matthews) reported
@ThreeUKSupport Thankyou for your reply. Online contact said they couldn’t cancel and I had to phone in to cancel. I understand it’s busy. It seems the only way to cancel is to talk to a human and that’s tricky if you’re on hold with no idea how long it might be before you get through to someone
-
Alex
(@CaveyGeo) reported
@ThreeUKSupport 1/2 Hi Charley, Thanks for confirming this. Unfortunately, I had no access to phone service at my address so never saw the text message about this (hence why I'm just becoming aware now).
-
Richard Matthews
(@dickiematthews5) reported
@ThreeUKSupport Hmmm - if I had 5p for every time I heard that excuse I could buy my own mast . How come when I ask your support staff they don’t mention it ?
-
Tyresce Green
(@green_tyresce) reported
@ThreeUK I’ve had no signal on my phone over 2 days, I can’t call emergency service and I can’t receive any calls!!!
-
Al
(@alamantosser) reported
@ThreeUK customer service ive had from three is shocking, for two months ive tried to get an early termination fee removed off my mums account, my mums ill and twice a week i have to keep mithering her to give my authorisation to speak.