3 (Three) Outage Report in Smethwick, Sandwell, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Bilston and Wolverhampton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Bilston |
Internet | |
| Birmingham |
Phone | |
| Wolverhampton |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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daniel
(@field133) reported
from
Dudley, England
@ThreeUK not a very happy customer here every time I try to do live chat regarding account it says no operator available. And this is at various time during the last 3 days 😕😕
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wendyclaire
(@wendyclaire) reported
from
Birmingham, England
@ThreeUKSupport absolutely disgraceful cant even get to speak to anyone from 3 going bad to worse
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
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Andrea Stone 🧘🏽♂️
(@andrea_stoneCSC) reported
from
Birmingham, England
😡 someone has fraudulently used my name/ address to open a mobile phone contract with @ThreeUK. I call Three and they ask me for password and security questions!! I try to explain that I cannot answer as I did not open the account but they can’t help!! #vpoornoncustomerservice
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Ben Hills-Jones
(@beninbrighton) reported
from
Birmingham, England
@ThreeUKSupport Apparently. As a Three customer let me give you some feedback. It comes across like all your Tweets are rushed and incorrect. Starting a sentence with a lowercase letter really doesn’t look good
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Wesley Zubair ਜੱਟ
(@im_wesleyjatt) reported
from
Birmingham, England
@Saltbar @ThreeUK Absolutely, miss out quite a lot yesterday due to network down, hope we get some payment reduce in next billing.
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Tom
(@stowtom2010) reported
from
Birmingham, England
Terrible customer service from @ThreeUKSupport - they confirm compensation WILL be offered for the recent outage but ONLY if you call them on a number that you can’t get through it. It’s a never-ending vicious circle and designed so that you won’t claim. Awful. Time to leave...
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Ben Markley
(@BenMarkley) reported
from
Tamworth District, England
@BootBorisOut @ThreeUKSupport Exactly. @EE managed it on day one of iPhone supporting eSIM. what exactly it the issue!!
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Rajiv
(@rajivnath) reported
from
Birmingham, England
@PaoloMariniUk @barmyarmyuk @ThreeUK To be fair I only ever visit London a handful of times but the service is unusable even when I have full bars. I'm not expecting super speeds just enough to send a few pics and videos on WhatsApp. In Birmingham the service is fantastic so it's a bit of a conundrum. Sort it out 3
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🏴راہ نورد 🇵🇰
(@fayyazshahid1) reported
from
Birmingham, England
@ThreeUK Absolutely Unacceptable! We normally always dont get the best service anyway!!! No apologies Compensate Customers!!!! Enough is enough!!!
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⚘Phil; Facetious Git.. Tongue deep in cheek.
(@A_Guy_on_Here) reported
from
Birmingham, England
Would like to say a huge thankyou to @ThreeUK @ThreeUKSupport for their fabulous customer service & advice... HOWEVER... Since I've not received a single reply to any of my tweets from them I cant. (Not the 1st time in my many years with them I've had "help" issues tbh)
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#HotHouse🏠
(@ChizBoiii) reported
from
Birmingham, England
@ThreeUKSupport can we have the service we are paying for please...
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leasé
(@ellessedemi) reported
from
Birmingham, England
@ThreeUK hello, its my birthday. Why is your network been down for over 10 hours. I don’t have time for this. Sort it out right now.
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
@ThreeUKSupport very annoyed and angry at your service lately and when I call I get put on hold or transfer to the wrong team 😡😡😡😡😡😡😡
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
@ThreeUKSupport please explain to me why your network was down for hours from last night to this morning . Couldn’t get either a taxi due to no network and couldn’t transfer cash . Couldn’t also buy train ticket or send email . Until now no message to your customers to apologise
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Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Birmingham, England
90 mins without internet earlier even though my phone said full signal, nothing would load, so I couldn’t pay for my parking!!! Nothing but problems with @ThreeUK
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Tom
(@Tomavfc15) reported
from
Birmingham, England
@ThreeUK are bloody awful 😭😭😭
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Eunice Abe
(@fashionenth) reported
from
Birmingham, England
The worst decision I made was to sign up with @ThreeUK someone get me out of this contract! #threedown
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daniel
(@field133) reported
from
Dudley, England
@ThreeUK @Threedown today has been like morse code having a phone that is intermittent and not being able to keep in touch for up to date.😪😪I think a goodie bag would help me forget the inconvenience
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Numann Haque
(@numann_haque) reported
from
Birmingham, England
@_catherineannx @ThreeUK Having the same problem everywhere i go get no signal 😞
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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B E N J A M I N
(@BenFrancisMagic) reported
@laurenmathurin1 @Hyperoptic Go on, what happened? If it's that bad, make sure they don't make you dish up the goss in private DM's. So far @ThreeUK are the worst I've ever encountered.
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Charlie
(@charboy_01) reported
@ThreeUKSupport Since I’ve had my broadband I took out. I’ve always had issues. When mentioning it. I always get told there’s an issue in your area or system is upgrading. I want this sorted
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C.
(@copyranting) reported
@ThreeUKSupport Hiya, I can confirm that it's still not working. I have done everything stated on the website (APN, reset phone etc.) Nothing is working.
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Emma 🖤
(@EEMA_BEE1) reported
@ThreeUK hi, ive never ordered from you before but preordered the S21+ on contract from you but I'm not sure if its accepted or i need to wait on a separate email letting me know its accepted..can someone advise me please.
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Jack
(@Jack78390) reported
@ThreeUK Why do you make mobile broadband users CALL you to end a contract?! How am I supposed to communicate through a Huawei mobile wi-fi box?! I have no access to a phone to call you so i've had to cancel my DD with you. Seems to the the only way out of your awful company.
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WhO sAiD tHaT?
(@Rhie__) reported
@ThreeUKSupport My encounter with customer service yesterday.
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Cina
(@cinarama) reported
@ThreeUKSupport @ThreeUK Mark, I don't have time to 'keep trying' and if I already added up all the time I have given you already, you'd owe me a lot. Your service is busy because it's very bad and there are lots of unsatisfied customers like myself. I'm not calling India again!
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bev
(@bev28542155) reported
@ThreeUK no service on my phone in SO31 area??
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Kelly Mew🧚♀️
(@kellymew_) reported
@ThreeUKSupport @ThreeUK I’ve had no response in my query , I spoke to someone on live chat who provided me with the wrong details, I spoke to customer services for her to spend so long transferring me to different people I got cut off, now love chat isn’t working .. not happy!
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John Macdonald
(@JohnMac87014501) reported
@ThreeUK I can only get online to my pc by using my phones hotspot. This new unlimited contract has trouble every month.