3 (Three) outages and service status in Smethwick, England
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Full Outage Map
- 3 (Three) generated 1 outage signal in the last 24 hours around Smethwick, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 4, 11:22 PM GMT+1.
- Internet (50%)
- Wi-fi (25%)
- Phone (17%)
- E-mail (8%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, West Bromwich, Wolverhampton, Tamworth, Oldbury, Solihull, Bromsgrove, Bilston, Stourbridge, and Walsall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
20 hours ago | |
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Birmingham
|
Internet | 7 days ago |
|
West Bromwich
|
Internet | 10 days ago |
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Birmingham
|
Internet | 15 days ago |
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Birmingham
|
Internet | 16 days ago |
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Wolverhampton
|
Wi-fi | 17 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Andrea Stone 🧘🏽♂️ (@andrea_stoneCSC) reported from Birmingham, England😡 someone has fraudulently used my name/ address to open a mobile phone contract with @ThreeUK. I call Three and they ask me for password and security questions!! I try to explain that I cannot answer as I did not open the account but they can’t help!! #vpoornoncustomerservice
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𝔫 𝔢 𝔱 𝔱 𝔩 𝔢 (@nataliebates_) reported from Birmingham, England@ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls
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Philip Base (@philipbase) reported from Birmingham, England@ThreeUKSupport Lol says down please try later
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eric bullock (@ecakeeprighton) reported from Birmingham, England@ThreeUK why the hell did I choose to go back to them on a phone contract awful coverage and signal 😩
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Michael C (@MichaelCFA247) reported from Birmingham, EnglandDo not buy sim deals from @ThreeUK they promise one price and give you something completely different, even their customer relations team are less then useful 🤡🤡 #Complaint #Ombudsman
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Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England@thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.
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j7b7 (@Jeanybabesb) reported from Walsall Wood, EnglandHave been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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Tom (@stowtom2010) reported from Birmingham, EnglandTerrible customer service from @ThreeUKSupport - they confirm compensation WILL be offered for the recent outage but ONLY if you call them on a number that you can’t get through it. It’s a never-ending vicious circle and designed so that you won’t claim. Awful. Time to leave...
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James Ridgway 🇬🇧🇺🇦 (@JamesRidgway) reported from Bradmore, EnglandClearly if you are a @ThreeUK customer your life is worthless. No #emergencyalert for me.
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Imandeep Kaur (@ImmyKaur) reported from Birmingham, England@JustNdennis It’s just a plug in box I purchased this week from @ThreeUK, it’s been working ok so far, never had WiFi at home until now.
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daniel (@field133) reported from Dudley, England@ThreeUK #5g just received my new 5g phone on a really good plan, would be nice if @Three sent customers rewards though for their loyalty like other suppliers #Over10Years a customer
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🅺🆁🅸🆂🆃🅾🅵🅵_🅳🅴🆁🅴🅺 (@Kristoff_Derek) reported from Birmingham, England@ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃
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Nick gordon (@Lordgord1986) reported from Wednesfield, England@ThreeUK @paigebr0wn_ Shame you can’t do anything decent for long-standing customers and NHS staff instead of just raising their bill scumbags after my contract is up I’ll be taking my business else where and that’s true of everyone I work with who are on your network
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Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England@thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..
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Akramantonio (@Akram_Antonio9) reported from Birmingham, England@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment
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ems. (@eapxxxx) reported from Dudley, Englandonce again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport
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Emma Casey (@EmmaJCasey) reported from Birmingham, England@virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor
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Xenia (@_XeniaKara_) reported from Birmingham, EnglandI'm not one for complaining on Twitter, but I’m letting it be known that @ThreeUK customer services is awful. As a long standing customer and given the current pandemic the service has been appalling.
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Ben Hills-Jones (@beninbrighton) reported from Birmingham, England@ThreeUKSupport Apparently. As a Three customer let me give you some feedback. It comes across like all your Tweets are rushed and incorrect. Starting a sentence with a lowercase letter really doesn’t look good
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Princess Tima (@PrincessTima3) reported from Walsall Wood, EnglandBeside all the stress with corana virus @ThreeUKSupport complain support name Anu ID65278 was extremely rude and it actually piss me off . I want to cancel both contract please . You are causing me stress and anxiety and it a shame after 4 years with @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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elle🤍 franchaela (@franchaela_x) reported@jamesma34307397 @ThreeUK @ThreeUKSupport I spoke to customer service and they kept trying to say it’s an issue with my phone and wouldn’t listen when I said other family members on three in the house are having the same problem.
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Harriet (@HjRobins) reportedI switched away from @ThreeUK because their customer service agent told me they have blazing fast 5G speeds of up to 100Mbps. I said that's awful. They said it's 100MB per second. I asked them to clarify. And they said it is 100 Mbps but I can pay £4 extra for high speeds. Awful.
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Sir Richard B-H-Soame 13th BT (@SOAMER) reportedIf you live in north Shropshire don’t have a Moblie contract with @SMARTYMobileUK or @ThreeUK their network is overloaded they have no more capacity and there is no work planned to solve the problem @HelenMorganMP why do we have to put up with such a bad Moblie service
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Jon Hilton (@Jonhilton77) reported@ThreeUKSupport 3.5 hours, 8 people later, 3 disconnected chats all to add another SIM and smartwatch plan to my current contact. Terrible experience and all just to give you some more business. End of this contract and I’ll be gone after 16yrs.
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Jean Cassidy (@jeanniecass) reported@ThreeUK your customer service is shocking. I have tried calling and the live chat and getting nowhere!
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katie t 🏴 (@kattyork) reportedWhy is @ThreeUK so **** says I can get 4G at work I sometimes have nothing or 1 bar like in York city centre
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Nazarbek (@nazarbekto) reported@ThreeUK Hi @threeuk . Why I can’t play games and watch twitch on your internet? Why should I pay for that service? And why I can’t leave you? Worst internet in uk ((( you are very bad
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Peter Midgley ☀️ (@petermidgley) reported@ThreeUKSupport Internet seems to be down in the SL99DH area. Thanks.
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The Honeydripper (@bazisbackagain) reported@ThreeUK the worst broadband and customer service ive ever experienced, cancelled my contract without me asking, then took £140 out of my account when I was told it wouldn’t go out, 5 times I’ve been in contact and they say it will be resolved in a matter of days, still waiting…
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Charles (@Chaarch) reported@ThreeUKSupport none of the £1 three+ codes are working, can you fix it?