3 (Three)

3 (Three) Outage Report in Smethwick, Sandwell, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Smethwick, Sandwell, England 01/04/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Total Blackout (21%)

    Total Blackout (21%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent 3 (Three) outage reports came from the following cities: Birmingham, Wolverhampton, Dudley, West Bromwich, Kingswinford, Oldbury, Tipton, Woodside and Bilston.

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City Problem Type Report Time
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomWolverhampton Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomDudley Phone

Community Discussion

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3 (Three) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • SteWill1978 Stephen Willetts (@SteWill1978) reported from West Bromwich, England

    @vocster @ThreeUK I'm gonna look into it better, i haven't changed my contract in 10 years so technically I never upgrade so it shouldn't effect me, they do annual price rises though so it may be classed as a contract change. I think we'll be charged regardless.

  • Martbushii Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️‍🌈🌹🌊 (@Martbushii) reported from Dudley, England

    @O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet

  • richyj1504 Rich J (@richyj1504) reported from West Bromwich, England

    Big error of @ThreeUK to scrap Go Roam. It’s what put it out there as a big benefit amongst its competitors in the past. Now Three are joining the ranks and I think they’re going to find their customer numbers plummet as a result.

  • SteWill1978 Stephen Willetts (@SteWill1978) reported from West Bromwich, England

    @vocster @ThreeUK Me and my wife had it purely for the travel aspect, I've got no issues with the service at all but I will be looking around now, sky say they're not going to bring in charges for roaming but I've heard mixed reviews.

  • Freaky_Radish Benn Sanderson (@Freaky_Radish) reported from Birmingham, England

    @ThreeUKSupport I keep getting messages and emails to say my contest is ending but I started a 24 month contract last year. Please help.

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @ThreeUKSupport when my contract is about to expire, how much notice do I need to give you to cancel my account?

  • BilalRaja_22 Bilal Raja (@BilalRaja_22) reported from Tidbury Green, England

    @ThreeUKSupport I have already logged a complaint but with no luck. Complaint ref no: 31181516. Been offered some money back as goodwill after spending long time on chat and phone calls. Don’t want to waste more time going through complaints process again.

  • psicorps2000 David H-T 🏳️‍🌈🇪🇺🇳🇴🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@psicorps2000) reported from Solihull, England

    @shreypuranik @ThreeUK Okay, tried this but it didn't solve the problem.

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @ThreeUKSupport hi. My mobile number starts with 07305. It originally was issued by @virginmedia. I’ve had some companies try to call me (including the landline where I work) saying calls to this number can’t be connected or the number isn’t available. Is there an easy fix?

  • Bizzle_187 Tally B (@Bizzle_187) reported from Wolverhampton, England

    @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @ThreeUKSupport When I call the number from the work landline, it’s a recorded message from their provider saying access to this number is restricted, yet other mobile numbers are ok. The call never reaches me.

  • stowtom2010 Tom (@stowtom2010) reported from Solihull, England

    @tescomobile Was a customer of yours for years but had to leave because your overseas data offering was shocking/non-existent. @ThreeUK are excellent able to use phone as if at home in most worldwide countries. You need to up your game in this regard Tesco.

  • Freaky_Radish Benn Sanderson (@Freaky_Radish) reported from Birmingham, England

    @ThreeUKSupport is there a problem with texting in Birmingham? My messages keep failing.

  • psicorps2000 David H-T 🏳️‍🌈🇪🇺🇳🇴🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@psicorps2000) reported from Birmingham, England

    Anybody on @ThreeUK having problems sending/receiving texts? Can't send at all. Tried rebooting phone etc.

  • iamjameslevett James Levett (@iamjameslevett) reported from Wednesfield, England

    I actually can’t deal with how slow SKY broadband is, not to mention how poor the mobile network is.... I miss you @ThreeUK

  • _XeniaKara_ Xenia (@_XeniaKara_) reported from Birmingham, England

    I'm not one for complaining on Twitter, but I’m letting it be known that @ThreeUK customer services is awful. As a long standing customer and given the current pandemic the service has been appalling.

  • hamilton_david David Hamilton (@hamilton_david) reported from Wythall, England

    @ThreeUKSupport absolute joke your customer services are! Three calls today, three conflicting responses. You’re just making it difficult to leave your rubbish network!

  • Pov3yJ John Povey (@Pov3yJ) reported from West Bromwich, England

    @ThreeUKSupport having 5G broadband issues in B67 area

  • pixiero79 RosieGee (@pixiero79) reported from Solihull, England

    @ThreeUK Recently upgraded my phone, days later have information about my insurance through post - never asked for it, it wasn’t mentioned and I don’t want it. Phone number to cancel not working, can’t speak to anyone about it, not happy.

  • _XeniaKara_ Xenia (@_XeniaKara_) reported from Birmingham, England

    @ThreeUKSupport I’ve wasted a whole afternoon trying to resolve an outstanding issue with my services, and I’m no further along. Being passed around from pillar to post.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Cooperman271 Cooper (@Cooperman271) reported

    @ThreeUKSupport Sorry but the amount of time I've wasted speaking to customer services while being a Three customer, I'm not prepared to do it again! I'll let you carry on with the debt collection and allow you to waste there time aswell! As I say, I've got proof I own nothing to Three! 🤟

  • SK1n_only SK🆓🇵🇸 (@SK1n_only) reported

    @ThreeUK you have terrible network, I’m trying to get in touch and no one is available. Data pack is not working even though I’ve paid

  • ShaVerZ_ ShaVerZ™ 🇬🇧 🇺🇦 ツ (@ShaVerZ_) reported

    @ThreeUKSupport Thanks, many users have this issue. It's due to the old number being hardcoded and not writable. everything I've reported my card stolen it fixes but if I order a replacement for other reasons it doesnt work/fix issue. I've done this many of times. ThreePay also doesn't work.

  • TheLondonView22 The London View (@TheLondonView22) reported

    @ThreeUK The year is 2022, I’ve just began a new sim contract and Three STILL have no signal / coverage in the place I live, nor the place I work. 🙄 99% coverage my ringpiece. *Cancel contract*

  • ShaVerZ_ ShaVerZ™ 🇬🇧 🇺🇦 ツ (@ShaVerZ_) reported

    @ThreeUKSupport I've looked at this in great detail, I can't remember what the problem is called but I have the information saved somewhere. Basically the sim needs reprogramming with a new sim issued or OTA. (2/2)

  • vmload VM Load (@vmload) reported

    @ipv6update @noIPv6 @ThreeUKSupport Yes, it's on by default and the provider does support ipv6 (just not in some phones).

  • SK1n_only SK🆓🇵🇸 (@SK1n_only) reported

    @ThreeUKSupport That’s not the problem, the three app says 0 data left but minutes and messages unlimited, even though I paid and auto renewed a data pack yesterday

  • ellislinfordp Ellis Linford-Pill (@ellislinfordp) reported

    I hate you @ThreeUK spending half an hour on an online chat with constantly asking the same question I stated at the beginning. To then disconnect me. I JUST WANT SIGNAL

  • RyanTurnbull21 Ryan 🇮🇪 (@RyanTurnbull21) reported

    @ThreeUKSupport @ThreeUK I got an email to say I owe £83.7 even though I cancelled my contract and payed my early termination fee already, says I need to call 0333 338 1031 or pay by bank transfer, just wondering if you could help see if this is a legit email or a scam please

  • ShaVerZ_ ShaVerZ™ 🇬🇧 🇺🇦 ツ (@ShaVerZ_) reported

    @ThreeUKSupport It's the same Three sim, the port was completed and still has the temporary mobile number registered as the number and not the new one. I didn't receive a new sim from Three which already had the new/ported number programmed on it. I'll get the info for you as it will help.