1. Home
  2. Companies
  3. 3 (Three)
  4. Smethwick, England
3 (Three)

3 (Three) Outage Report in Smethwick, Sandwell, England

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Smethwick, England

The most recent 3 (Three) outage reports came from the following cities: Tamworth, Birmingham, Oldbury, Solihull, Wolverhampton, Bromsgrove, Bilston, West Bromwich, Stourbridge, Walsall, and Dudley.

CityProblem TypeReport Time
Tamworth Internet 5 hours ago
Birmingham Wi-fi 2 days ago
Birmingham Internet 2 days ago
Oldbury Wi-fi 3 days ago
Birmingham Internet 4 days ago
Solihull Phone 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • BilalRaja_22
    Bilal Raja (@BilalRaja_22) reported from Tidbury Green, England

    @ThreeUKSupport I have already logged a complaint but with no luck. Complaint ref no: 31181516. Been offered some money back as goodwill after spending long time on chat and phone calls. Don’t want to waste more time going through complaints process again.

  • XBigAli
    Bigali_x (@XBigAli) reported from Walsall Wood, England

    Three Service Down, I Want My Refund Right Now @ThreeUK

  • SteWill1978
    Stephen Willetts (@SteWill1978) reported from West Bromwich, England

    @vocster @ThreeUK I'm gonna look into it better, i haven't changed my contract in 10 years so technically I never upgrade so it shouldn't effect me, they do annual price rises though so it may be classed as a contract change. I think we'll be charged regardless.

  • Thebeefyone2
    The_beefy_one (@Thebeefyone2) reported from Dudley, England

    @ThreeUK guys, I turned off my router the other day to go on holiday and since I’ve turned it back on the service has been so hit and miss. Any ideas??

  • MichaelCFA247
    Michael C (@MichaelCFA247) reported from Birmingham, England

    Do not buy sim deals from @ThreeUK they promise one price and give you something completely different, even their customer relations team are less then useful 🤡🤡 #Complaint #Ombudsman

  • HollyheadAndy
    Andy Hollyhead (@HollyheadAndy) reported from Birmingham, England

    @ThreeUK not much point in having a 5G phone if I can’t get a 5G signal in city centres like Birmingham is there? Really disappointed with the coverage.

  • chaz_6
    🇪🇺 Chaz6 🇪🇺 (@chaz_6) reported from Dudley, England

    @ThreeUK does your new 5G business broadband product support #ipv6, and if so, what size prefix do you delegate?

  • SteWill1978
    Stephen Willetts (@SteWill1978) reported from West Bromwich, England

    @vocster @ThreeUK Me and my wife had it purely for the travel aspect, I've got no issues with the service at all but I will be looking around now, sky say they're not going to bring in charges for roaming but I've heard mixed reviews.

  • Martbushii
    Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️‍🌈🌹🌊 (@Martbushii) reported from Dudley, England

    @O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet

  • And_im_wasted
    Luke (@And_im_wasted) reported from Birmingham, England

    @ThreeUKSupport Hi Fraser, I’ve been sent the wrong one. I was then told to visit a Three store, but the Three store couldn’t give me a new SIM. Happy to DM you the details if you’re willing to help?

  • Adamhayes_85
    Adam Hayes (@Adamhayes_85) reported from Wednesfield, England

    The phone signal on the 3 network in Wolverhampton is awful. Needs to be sorted out @ThreeUK

  • ederzavala
    Eder Zavala (@ederzavala) reported from Birmingham, England

    @ThreeUKSupport terrible mobile broadband in B15 and B17 for a couple of weeks now. It didn’t use to be like this. I’m changing provider.

  • ForbesProducer
    Forbes Coleman 🇬🇾🇬🇧🇪🇺 (@ForbesProducer) reported from Birmingham, England

    @ThreeUK My signal has been appalling across the entirety of Birmingham for weeks. Even switching to 3G makes no difference. Are there issues? Over subscribed network? What am I paying for? 🤔

  • jonoevans84
    Jon Evans (@jonoevans84) reported from Birmingham, England

    @ThreeUK my wife keeps dropping out but phone service is fine, this seems to be happening on evenings consistently! I am in B14 area of Birmingham. Is there a reason for this!

  • ecakeeprighton
    eric bullock (@ecakeeprighton) reported from Birmingham, England

    @ThreeUK why the hell did I choose to go back to them on a phone contract awful coverage and signal 😩

  • eddieclarke96
    Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @ThreeUK Birmingham’s signal strength is rubbish too in large swathes of the City

  • izzyali51
    Izazul (@izzyali51) reported from Birmingham, England

    @ThreeUK how many more times am I going to have a loss of connection just because of a mast backload?? I DONT CARE about your excuses. The fact that I don’t have network at all neither on my modem and my phone is pissing me off to actually open a law suit. Ugh fix it ASAP.

  • Dereklad
    Derek (@Dereklad) reported from Solihull, England

    @ThreeUK excuse me.why is my internet on my iphone so so bad in the B92 8NW Postcode When im at work??

  • richardhowle
    Richard Howle (@richardhowle) reported from Birmingham, England

    @ThreeUK all week I have been having really unstable and patchy service from my 5G router here in Brum. One moment 100Mb the next 0. Is there an issue?

  • MarkHulme_
    Mark Hulme.💀 (@MarkHulme_) reported from Willenhall, England

    Hey @ThreeUK, can you tell me if there’s any issues in my area as I’ve been getting no signal since yesterday morning? @ThreeUKSupport

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ColinVanner
    Colin Vanner aka Crewe station ghosts (@ColinVanner) reported

    @ThreeUKSupport All 3 had to put in that little blue Box was "pending availability" but it didn't. Like I said I understand the issue and accept that I'm not getting the device any sooner but surely it's not fair on the customer to mislead and this issue need escalating to avoid a repeat.

  • Armstrong
    Chris Armstrong (@Armstrong) reported

    @ThreeUKSupport On some networks data just won’t work without a data passport. On others it works but it’s slow…so even though I technically can use my home allowance I have to buy a data passport to get usable speeds. I can’t buy them in bulk, for some unexplained reason, so it’s a daily pain

  • louisehenesy
    lululovesdanzig (@louisehenesy) reported

    @ThreeUK has to be the worst customer experience ever, everyone “understands” that you speak to but can’t correctly log phone calls, tried to cancel contract for the 3rd time… they don’t seem to want to log those phone calls.

  • JoGubbs
    Joanne Gubbings (@JoGubbs) reported

    Currently can't use @ThreeUK for anything on thr network??

  • SherbetDebs
    Debbie (@SherbetDebs) reported

    @ThreeUK @SamsungUK Hi 👋 do you need to be customer to enter?

  • PedroCabanna
    Pedro Cabanna (@PedroCabanna) reported

    @frosted_north @ThreeUK It was such a happy day the day I left Three! Absolutely useless network.

  • InWoyWeTwust
    Andy S (@InWoyWeTwust) reported

    @ThreeUK how can I find out what it will cost to use my phone abroad ? I have looked at your support pages and am a bit confused

  • ColinVanner
    Colin Vanner aka Crewe station ghosts (@ColinVanner) reported

    @ThreeUKSupport Completely understandable but was just disheartened to see that 3 were offering a service with zero intention of following it through. It stated free next day delivery on ALL upgrades...not free next day delivery on all upgrades apart from the s22 ultra.

  • BrendaTheGhosty
    Brenda (@BrendaTheGhosty) reported

    Thanks @ThreeUK for continually telling me my signal issues are fixed when they haven't been. We're going on three months of no phone or internet signal while running a small business from home. Spectacular #CustomerService

  • notanastronomer
    Lauren Gilbert (@notanastronomer) reported

    @AmoAmmo @TMobile @ThreeUK You have to in the States - one line by itself would be like $75-$100/month, bundling brings the cost way down