3 (Three) Outage Report in Smethwick, Sandwell, England
Why is my 3 (Three) service not working?
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at 3 (Three)
3 (Three) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Smethwick, England
The most recent 3 (Three) outage reports came from the following cities: Oldbury, Birmingham, Solihull, Wolverhampton, Bromsgrove, Bilston, West Bromwich, Stourbridge, Walsall, and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury
|
Wi-fi | 5 hours ago |
|
Birmingham
|
Internet | 1 day ago |
|
Solihull
|
Phone | 1 day ago |
|
Birmingham
|
Internet | 3 days ago |
|
Wolverhampton
|
3 days ago | |
|
Wolverhampton
|
Total Blackout | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Eunice Abe (@fashionenth) reported from Birmingham, EnglandHonestly getting so p*ssed off with @ThreeUKSupport their signal is so bad at my apartment like if I had known I would have just stayed with @EE it was never this bad with them 😡
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Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England@ThreeUKSupport No point, I’m a business customer. They can’t help. The advice is to CALL business support, difficult with no signal....
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Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, EnglandI can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
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Paul Keogh (@pauljkeogh) reported from Dorridge, England@ThreeUKSupport the app keeps crashing is there a problem with it at the moment happens on 2 different phones.
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Kerry Weldon (@Fundove) reported from Solihull, England@ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!
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Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England@ThreeUKSupport Or @ThreeUKSupport could just sort the issue. 23 days now, not that I’m counting. I don’t pay for Wi-Fi calling, I pay for a mobile service. The issue is DY7.
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Michael Stanfield (@stanfield81) reported from Birmingham, England@Three_Is_Broken @ThreeUKSupport Glad I left. Vodafone Voxi way forward. 2 months now, not one issue. Paying my last Three bill was one of the most frustrating things I have ever done....
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Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England@ThreeUKSupport I’ve got an iPhone XR but the phone isn’t the issue, it’s a coverage drop out since 9th August which is unacceptable as this is a business mobile @ThreeUKSupport
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Kerry Weldon (@Fundove) reported from Solihull, England@ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK
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Carol Coombes O.B.E (@CrackingLeaders) reported from Birmingham, England@ThreeUKSupport Everything is crossed here. We're like contortionists 🙈. Will no doubt be back to you all if problem persists. Still need phone service. Please pass thanks to JJ. 🙌
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Gareth Humphreys MBE (@GarethMBE) reported from Birmingham, England@ThreeUKSupport Still waiting for a reply after 7 hours how poor is this ! Quote " We are here to Help" What help the Business certainly not the customer !
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Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England@ThreeUKSupport Phone delivered to wrong location Incorrect bills Automated phone service ALWAYS redirects to wrong dept Adhoc nature of emailing bills Letters referred to as sent, but they aren’t An apparent lack of wanting to disclose complaints process
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Brendon Wilkinson (@wilkowba74) reported from Dudley, EnglandNever known a provider like @ThreeUK very poor with existing customers and upgrades time for a move STAY WELL CLEAR
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Paul Keogh (@pauljkeogh) reported from Dorridge, England@MrPaulDH @ThreeUKSupport No still not working mine is a new contract as well for my son. My one that I’ve had a few years is working fine.
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Adam (@AdamCar60698936) reported from Birmingham, England@ThreeUK gi my name is Adam, would any one be able to help me please I feel like I'm banging my head against a brick wall. Your overseas customer service have failed to sort my problem out for the 5th day its becoming laughable....please can someone help me .....
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Carol Coombes O.B.E (@CrackingLeaders) reported from Birmingham, England@ThreeUKSupport so cheesed off. Can't contact anyone as three still haven't sorted problem, and need to. Been told resolved each month for 5 months, still without service at end of each month to middle of next, 1m apologies, no efficiency. Cheesed off
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Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England@ThreeUKSupport Yeah @ThreeUKSupport you might all be laughing your heads off at 3HQ Towers.... but you’re customers are pulling their hair out at the same repeated advice. Turning your phone off and then on does not magically produce a signal. What next, suggest we run a unicorn 🦄
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🏳️🌈 Jason S 🏳️🌈 (@jassey73) reported from Birmingham, England@ThreeUKSupport Pointless, done that before and you just come back with ‘congestion in the area’ bollocks. PAC has been requested, time to move to a better network.
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Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England@ThreeUKSupport @JohnButlerEFC It’s pointless checking yet postcode, the website says it’s all okay, but reality is that the signal is poor or non existent
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Nicole Talbott (@Nikkyt_23) reported from Birmingham, England@ThreeUK and then after nearly 2 hours.... they put the phone down.. **** you Three!!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Rrrrr (@erm1104) reported@ThreeUKSupport Hiya! Any idea when we can expect a signal back in the SO32 area? No signal, at all, for the last 4 days. 🙁
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Ian Stuart Bull 🇬🇧 🏴 🇮🇪 (@ianstuartbull) reported@ThreeUKSupport Have been experiencing a very poor phone signal in Cwmbran over the past few days. Is there a reason for this?
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K Whittaker (@whittakk) reported@ThreeUKSupport why can nobody help me .. been accused of being stupid and fraudulent by cal Centre now they have all repair info and refuse to pay £275. I can’t afford to be bullied and ignored and lied to.
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Run Up Unda Yuh Mada🇯🇲 (@Y3ahDatWay) reported@ThreeUKSupport I'm back home i hackney but It's still not working E95EB
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K Whittaker (@whittakk) reported@ThreeUK how is it acceptable to have a broken handset for 17months, be told to fix then refused the refund. 4 weeks and now I can’t eat. HELP PLS
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Jason Cordingley (@cordingleyj) reported@ThreeUKSupport So your advisor lied to me? Wow, the customer service gets better and better. My account has changed, I just renewed it. The new SIM card will SUPPOSEDLY give me better signal. In the meantime I have zero service whatsoever.
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jazmin woz 'ere '19 (@_YAM95) reported@ThreeUK Crappy signal! Spotty internet! Don’t join three if you want a smooth signal and internet service plus good customer service from people who will actually help!
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Mali Kinson (@Mali_Kinson) reported@ThreeUK in the US, roaming enabled, but data isn’t working!!! Even when I manually select. Help!
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Jason Cordingley (@cordingleyj) reported@ThreeUKSupport And now I'm not getting any response from you either. I'm done - calling again now to cancel and leave #badcustomerservice #three
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Mali Kinson (@Mali_Kinson) reported@ThreeUKSupport in the US, roaming enabled but data isn’t working. Yes I’ve tried manually selecting different carriers. Help!