3 (Three) Outage Report in Smethwick, Sandwell, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Phone (58%)
-
Internet (28%)
-
Total Blackout (8%)
-
Wi-fi (3%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Bilston, Cradley Heath, Tamworth, West Bromwich and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
-
Tom
(@Tomavfc15) reported
from
Birmingham, England
@ThreeUK are bloody awful 😭😭😭
-
Andrew
(@Bigglesdaf) reported
from
Wombourne, England
@Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service
-
Numann Haque
(@numann_haque) reported
from
Birmingham, England
@_catherineannx @ThreeUK Having the same problem everywhere i go get no signal 😞
-
daniel
(@field133) reported
from
Dudley, England
@ThreeUK #5g just received my new 5g phone on a really good plan, would be nice if @Three sent customers rewards though for their loyalty like other suppliers #Over10Years a customer
-
daniel
(@field133) reported
from
Dudley, England
@ThreeUK not a very happy customer here every time I try to do live chat regarding account it says no operator available. And this is at various time during the last 3 days 😕😕
-
Wesley ਜੱਟ
(@im_wesleyjatt) reported
from
Streetly, England
@brattandeaf @ThreeUKSupport Apparently I heard somewhere that 3 network used to be good because they share the mast with o2 or EE, but now other network cut tie with them. Therefore 3 have to have own mast this is why it become useless.
-
⚘Phil; Facetious Git.. Tongue deep in cheek.
(@A_Guy_on_Here) reported
from
Birmingham, England
Would like to say a huge thankyou to @ThreeUK @ThreeUKSupport for their fabulous customer service & advice... HOWEVER... Since I've not received a single reply to any of my tweets from them I cant. (Not the 1st time in my many years with them I've had "help" issues tbh)
-
Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
@ThreeUKSupport very annoyed and angry at your service lately and when I call I get put on hold or transfer to the wrong team 😡😡😡😡😡😡😡
-
Andrea Stone 🧘🏽♂️
(@andrea_stoneCSC) reported
from
Birmingham, England
😡 someone has fraudulently used my name/ address to open a mobile phone contract with @ThreeUK. I call Three and they ask me for password and security questions!! I try to explain that I cannot answer as I did not open the account but they can’t help!! #vpoornoncustomerservice
-
Ash❗️
(@A_J_92) reported
from
Birmingham, England
@georgiaahale @giffgaff @TalkTalk @ThreeUK Oh shit! If it was within 14 days you can defo cancel penalty free as that's within the cooling off period. Make a complaint if you haven't already, don't let them get away with it. Sometimes they need that kick if all else fails email the CEO I can provide email ad.
-
Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
@ThreeUKSupport peu gérer honest maybe you should admit to all your customer that you cannot provide is internet service so we can cancel ou he contract and move on ! Let start 2020 in honestly ! Lol it been 4months your network is shit 🙈😩😓
-
S-X
(@producerSX) reported
from
Wolverhampton, England
@ThreeUKSupport i want out of my contract because i can never get service anywhere. i pay £80 a month to get upset everytime i open my phone. this isn’t what your contract said would happen. how do i leave without paying to do so
-
Ben Markley
(@BenMarkley) reported
from
Tamworth District, England
@BootBorisOut @ThreeUKSupport Exactly. @EE managed it on day one of iPhone supporting eSIM. what exactly it the issue!!
-
ems.
(@eapxxxx) reported
from
West Bromwich, England
@ThreeUK officially have the worst customer service. on the phone for nearly 50 mins for me to get NOWHERE 🤯
-
georgia 🕺🏾
(@georgiaareyx) reported
from
Birmingham, England
Sick to death of never having any service!! I don’t even live out in the sticks!!! Can’t wait until September when I can leave @ThreeUK
-
Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
Who wanna join a petition to claim against @ThreeUK for stress due to shit network connection .. going on internet is headache
-
Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
@ThreeUK @ThreeUKSupport please fix your network it 2020 omg I have a migraine with this connection 🥵🥵😩😞
-
Ben Limehouse
(@BenLimehouse) reported
from
Redditch, England
@ThreeUKSupport Literally the most useless response. You have a customer here that has been with you for 5 years asking for some support with an unresolved issue and getting no traction and when I call up I get no further and it just goes round in circles and have to explain the situation again.
-
j7b7
(@Jeanybabesb) reported
from
Walsall Wood, England
Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
-
Wesley ਜੱਟ
(@im_wesleyjatt) reported
from
Streetly, England
@GuyOrlov @brattandeaf @ThreeUKSupport My contract end in sept and already looking to move to EE. Cannot get any good signal strength in Birmingham City Centre and Sutton Coldfield town.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
DeeDee
(@DeeDee1080) reported
@ThreeUK Turning on mobile data is not connecting to the internet. I'm based in Edinburgh. Is things down on your end?
-
Euan Kerr
(@KerrEuan) reported
@rogegare @ThreeUKSupport Your not alone. Same issue here. Currently in chat queue trying to resolve.
-
Anthony Vickers
(@tattyheaded) reported
@ThreeUKSupport Yours is the worst broadband service I've ever had and I've experienced the hell that is @talktalk.
-
Laura 💙
(@LauraCY1) reported
@ThreeUK @threeuksupport Why do you make it so difficult to cancel any contract? Thought it was done in store but turns out it wasn’t so have been charged again. Now being told I have to wait another 30 days! Really not happy.
-
mae
(@maellekabore) reported
I’ve lost time & valuable documents and data. I went weeks without a SIM card & am now waisting money using a Pay As You Go service which is much less cost efficient than a subscription. All because @ThreeUK can’t fulfill the most basic service they have on offer @ThreeUKSupport
-
Markus Wulfmeier
(@markus_with_k) reported
@ThreeUKSupport Thank, this is at least quicker than the mail, even though my problem is NOT resolved. The new problem is that no matter when I try to open the chat (from this morning to now), there are no operators available!
-
mae
(@maellekabore) reported
I’ve spent hours and hours in communication with Three, using their slow and inefficient live chat function (phone communication isn’t currently available for this issue apparently) to no avail. Just for them to send me a new SIM card. @ThreeUKSupport @ThreeUK
-
Shwan Medes
(@Shwan_Medes) reported
@ThreeUK So after 4 hours 50 minutes on your online chat, getting bounced from department to department. Is this a game you guys play with customers? Please tell me what we can do. I've been with the Supercharged PAYG team 3 times, the pay as u go 2 times, customer relations 2x
-
Catalin Biceaga
(@CatalinBiceaga) reported
@ThreeUKSupport I received yesterday, but it was issued on 27th jan.,but I don't get it,If I cancelled the order twice ,on the 14th jan and 26th whit your advisors,and the parcel it was sent back on 28th jan.Why the direct debit is set up and the parcel still send it to me.Awful services.
-
Nerys J
(@the_nerysj) reported
Hi @ThreeUKSupport. I’ve been a long time customer with you guys, and upgraded my phone recently. But you guys called me as I was unhappy with my service but I missed it. I still have questions, is there a direct number to your customer service?