3 (Three)

3 (Three) Outage Report in Smethwick, Sandwell, England

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Smethwick, Sandwell, England 04/01/2026 15:10

April 01: Problems at 3 (Three)

3 (Three) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent 3 (Three) outage reports came from the following cities: Birmingham, Wolverhampton, Bromsgrove, Oldbury, Bilston, West Bromwich, Stourbridge, Walsall and Dudley.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomWolverhampton E-mail
United KingdomWolverhampton Total Blackout
United KingdomBirmingham TV
United KingdomBromsgrove Phone
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • producerSX S-X (@producerSX) reported from Wolverhampton, England

    @ThreeUKSupport i want out of my contract because i can never get service anywhere. i pay £80 a month to get upset everytime i open my phone. this isn’t what your contract said would happen. how do i leave without paying to do so

  • PrincessTima3 Princess Tima (@PrincessTima3) reported from Walsall Wood, England

    @ThreeUKSupport very annoyed and angry at your service lately and when I call I get put on hold or transfer to the wrong team 😡😡😡😡😡😡😡

  • eapxxxx ems. (@eapxxxx) reported from West Bromwich, England

    @ThreeUK officially have the worst customer service. on the phone for nearly 50 mins for me to get NOWHERE 🤯

  • PrincessTima3 Princess Tima (@PrincessTima3) reported from Walsall Wood, England

    Who wanna join a petition to claim against @ThreeUK for stress due to shit network connection .. going on internet is headache

  • BenMarkley Ben Markley (@BenMarkley) reported from Tamworth District, England

    @BootBorisOut @ThreeUKSupport Exactly. @EE managed it on day one of iPhone supporting eSIM. what exactly it the issue!!

  • stowtom2010 Tom (@stowtom2010) reported from Birmingham, England

    Terrible customer service from @ThreeUKSupport - they confirm compensation WILL be offered for the recent outage but ONLY if you call them on a number that you can’t get through it. It’s a never-ending vicious circle and designed so that you won’t claim. Awful. Time to leave...

  • PrincessTima3 Princess Tima (@PrincessTima3) reported from Walsall Wood, England

    @ThreeUKSupport peu gérer honest maybe you should admit to all your customer that you cannot provide is internet service so we can cancel ou he contract and move on ! Let start 2020 in honestly ! Lol it been 4months your network is shit 🙈😩😓

  • andrea_stoneCSC Andrea Stone 🧘🏽‍♂️ (@andrea_stoneCSC) reported from Birmingham, England

    😡 someone has fraudulently used my name/ address to open a mobile phone contract with @ThreeUK. I call Three and they ask me for password and security questions!! I try to explain that I cannot answer as I did not open the account but they can’t help!! #vpoornoncustomerservice

  • A_Guy_on_Here ⚘Phil; Facetious Git.. Tongue deep in cheek. (@A_Guy_on_Here) reported from Birmingham, England

    Would like to say a huge thankyou to @ThreeUK @ThreeUKSupport for their fabulous customer service & advice... HOWEVER... Since I've not received a single reply to any of my tweets from them I cant. (Not the 1st time in my many years with them I've had "help" issues tbh)

  • wendyclaire wendyclaire (@wendyclaire) reported from Birmingham, England

    @ThreeUKSupport absolutely disgraceful cant even get to speak to anyone from 3 going bad to worse

  • field133 daniel (@field133) reported from Dudley, England

    @ThreeUK #5g just received my new 5g phone on a really good plan, would be nice if @Three sent customers rewards though for their loyalty like other suppliers #Over10Years a customer

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • BenLimehouse Ben Limehouse (@BenLimehouse) reported from Redditch, England

    @ThreeUKSupport Literally the most useless response. You have a customer here that has been with you for 5 years asking for some support with an unresolved issue and getting no traction and when I call up I get no further and it just goes round in circles and have to explain the situation again.

  • beninbrighton Ben Hills-Jones (@beninbrighton) reported from Birmingham, England

    @ThreeUKSupport Apparently. As a Three customer let me give you some feedback. It comes across like all your Tweets are rushed and incorrect. Starting a sentence with a lowercase letter really doesn’t look good

  • A_J_92 Ash❗️ (@A_J_92) reported from Birmingham, England

    @georgiaahale @giffgaff @TalkTalk @ThreeUK Oh shit! If it was within 14 days you can defo cancel penalty free as that's within the cooling off period. Make a complaint if you haven't already, don't let them get away with it. Sometimes they need that kick if all else fails email the CEO I can provide email ad.

  • numann_haque Numann Haque (@numann_haque) reported from Birmingham, England

    @_catherineannx @ThreeUK Having the same problem everywhere i go get no signal 😞

  • Jeanybabesb j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • field133 daniel (@field133) reported from Dudley, England

    @ThreeUK not a very happy customer here every time I try to do live chat regarding account it says no operator available. And this is at various time during the last 3 days 😕😕

  • PrincessTima3 Princess Tima (@PrincessTima3) reported from Walsall Wood, England

    @ThreeUK @ThreeUKSupport please fix your network it 2020 omg I have a migraine with this connection 🥵🥵😩😞

  • Tomavfc15 Tom (@Tomavfc15) reported from Birmingham, England

    @ThreeUK are bloody awful 😭😭😭

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • EnyaNTFC Eithne (@EnyaNTFC) reported

    @ThreeUKSupport I've received a bill from you when I don't have a 3 contract. You've been taking money from my account for a phone number that I don't have access to and haven't been able to access customer services to do anything about because I don't know the number.

  • augierlaure L-A-T (@augierlaure) reported

    @ThreeUK I have been a customer for over 10 years. I am being told that you cannot recognise my French ID card… bye bye then

  • _iamfaiza renaissance.woman (@_iamfaiza) reported

    @ThreeUK need to improve their signal coverage. Cos I be suffering for too long

  • LuSchmoo Lu (@LuSchmoo) reported

    @daniel_durack @ThreeUKSupport Sorry to hear that, did they get it cancelled for you in the end? If not, try phoning 333 or 03333381001 and then they’d be able to cancel it from there. They can’t do it from here as they haven’t got account access.

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • StefanMeyer71 Stefan Meyer (@StefanMeyer71) reported

    @ThreeUKSupport Hi Fraser. Postcode is GU24EE. Phone is a Nokia 2.4. Admittedly I'm right on the edge of town, but the signal and connection are usually reliable.

  • StefanMeyer71 Stefan Meyer (@StefanMeyer71) reported

    Hey, @ThreeUK. Call me old-fashioned, but I like my phone when it's usable. What the hell is going on in the #Guildford area? No signal for 3 of the last 4 hours.

  • IanMorris78 Ian Morris (@IanMorris78) reported

    @David__Penney @ThreeUK Steady on, they’ve only had *checks calendar* four years to fix this. I’m with you, I want the feature but I’ve given up hoping three will meet that need.

  • ads0608 Ads0608 (@ads0608) reported

    @ThreeUKSupport I was told by your customer services that there would be no early repayment if I used the code after 18/8 yet still charged one and to top it off customer services can’t take it off I have to wait 3 days then phone back as you can’t even call me to fix it! Terrible

  • richo33 MidlandHammer⚒ (@richo33) reported

    @ThreeUK why when you make the effort to input the date you want your number to transfer to 3 does it actually happen 4 days later? Terrible