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3 (Three)

3 (Three) outages and service status in Smethwick, England

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Full Outage Map
  • 3 (Three) generated 4 outage signals in the last 24 hours around Smethwick, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 7, 12:42 AM GMT+1.
  • 50% Internet (50%)
  • 19% Wi-fi (19%)
  • 19% Phone (19%)
  • 13% E-mail (13%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Smethwick, England

The most recent 3 (Three) outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Wolverhampton, Tamworth, Solihull, Bromsgrove, Bilston, Stourbridge, and Walsall.

CityProblem TypeReport Time
Birmingham Internet 8 hours ago
Birmingham E-mail 10 hours ago
Birmingham Phone 10 hours ago
Birmingham Internet 17 hours ago
Oldbury Internet 1 day ago
Birmingham E-mail 2 days ago

Nearby cities with recent reports

Birmingham

5 recent signals

8 hours ago
Oldbury

1 recent signals

1 day ago

Community Discussion

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3 (Three) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • 7DSD
    πŸŒΎπŸšœπ•―π–†π–‘πŸ•πŸ•πŸ• (@7DSD) reported from West Bromwich, England

    @Vishaldutta @ThreeUKSupport I had this exact same issue/screen 2 days ago & just gave up.

  • eapxxxx
    ems. (@eapxxxx) reported from Dudley, England

    So @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport

  • psicorps2000
    David H-T πŸ³οΈβ€πŸŒˆπŸ‡ͺπŸ‡ΊπŸ‡³πŸ‡΄πŸ΄σ §σ ’σ ·σ ¬σ ³σ Ώ (@psicorps2000) reported from Solihull, England

    @shreypuranik @ThreeUK Okay, tried this but it didn't solve the problem.

  • noelpadgaonkar
    Noel Padgaonkar (@noelpadgaonkar) reported from Solihull, England

    @ThreeUKSupport I don't know about other users,but I'm facing issues. I don't know whom to call. Please help me it's been almost a week since this issue.

  • thetrainbasher
    busphotography.co.uk (@thetrainbasher) reported from Dudley, England

    @ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls

  • Akram_Antonio9
    Akramantonio (@Akram_Antonio9) reported from Birmingham, England

    @ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment

  • Locket1975
    Lucy Calleia (@Locket1975) reported from Woodside, England

    @cookies71 @ThreeUK I feel your pain DY6 it's just awful, so glad my contacts up

  • EvanD
    Evan Davis (@EvanD) reported from Birmingham, England

    @ThreeUKSupport when my contract is about to expire, how much notice do I need to give you to cancel my account?

  • Akram_Antonio9
    Akramantonio (@Akram_Antonio9) reported from Birmingham, England

    @ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🀬@ThreeUKSupport

  • Mystic_Pip
    Pip ( πŸ§£πŸ§€πŸŒ§β˜‚οΈ) (@Mystic_Pip) reported from Willenhall, England

    @thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.

  • Pov3yJ
    John Povey (@Pov3yJ) reported from West Bromwich, England

    @ThreeUKSupport having 5G broadband issues in B67 area

  • jackkwalters
    Jackk. πŸƒ (@jackkwalters) reported from Birmingham, England

    @ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.

  • _XeniaKara_
    Xenia (@_XeniaKara_) reported from Birmingham, England

    @ThreeUKSupport I’ve wasted a whole afternoon trying to resolve an outstanding issue with my services, and I’m no further along. Being passed around from pillar to post.

  • jonoevans84
    Jon Evans (@jonoevans84) reported from Birmingham, England

    @ThreeUK my wife keeps dropping out but phone service is fine, this seems to be happening on evenings consistently! I am in B14 area of Birmingham. Is there a reason for this!

  • noelpadgaonkar
    Noel Padgaonkar (@noelpadgaonkar) reported from Solihull, England

    Dear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?

  • field133
    daniel (@field133) reported from Dudley, England

    @ThreeUK #5g just received my new 5g phone on a really good plan, would be nice if @Three sent customers rewards though for their loyalty like other suppliers #Over10Years a customer

  • PrincessTima3
    Princess Tima (@PrincessTima3) reported from Walsall Wood, England

    Anyone that had issue with @ThreeUK and been pressure to pay bills when service not working please add comment to we can create a petition against them please. @ThreeUKSupport give you free bill until they tired but do not sort issue

  • philipbase
    Philip Base (@philipbase) reported from Birmingham, England

    @ThreeUKSupport Lol says down please try later

  • Freaky_Radish
    Benn Sanderson (@Freaky_Radish) reported from Birmingham, England

    @ThreeUKSupport I keep getting messages and emails to say my contest is ending but I started a 24 month contract last year. Please help.

  • marieturner131
    Marie Turner (@marieturner131) reported from West Bromwich, England

    @ThreeUKSupport Is your website and app down? I’m trying to set up a direct debit and nothing will load for me

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    Breaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on

  • caedmon_m
    Caedmon Mullin (@caedmon_m) reported

    Hey @ThreeUK you've suspended my child's phone account, I need to contact them, your support lines are down and your AI chat has just given me a link to a dedicated bereavement support page. Are you ******* kidding me?

  • ryanbridgewater
    Ryan Bridgewater (@ryanbridgewater) reported

    @ThreeUKSupport Im having terible issues with call centres on my device. There seems to be a delay on the line which makes conversations very hard to have

  • ewa_swital16945
    ES (@ewa_swital16945) reported

    @ThreeUK I have been scammed through 3 Pay and Three withdrew money my account knowing about the fraud. I keep reporting the fraud to your customer services and nothing has been done to address it.

  • Jonesy3937
    andrew (@Jonesy3937) reported

    @ThreeUKSupport are there any problems in the Newport area? My daughter's I phone isn't connecting

  • grahampaterson9
    graham paterson (@grahampaterson9) reported

    @ThreeUK yet again i am having to contact you and i am no longer a customer of yours ! I have yet again had an email sent saying i am due money for an account that is closed. Can you sort this as i do not want this affecting my credit, if it does my lawyer will be in touch next

  • King_T_Dog
    Toby Robinson (@King_T_Dog) reported

    @ThreeUK I have two mobile broadband routers, one in the north-west and one in South Yorkshire. Both are absolutely crap coverage. This has only happened for the last two weeks. What on earth is going on with your coverage please? You’re basically just ripping people off.

  • MarkJohnpotter
    Mark πŸ’™πŸ€ πŸ‡ͺπŸ‡Ί 🌈 (@MarkJohnpotter) reported

    Many thanks to the hopeless @ThreeUKSupport for waking me up despite clear instructions not to call me before 1pm clearly they didn’t listen to a word I said. No idea of customer service.

  • CharlieIOD
    CharlieIoD (@CharlieIOD) reported

    @ThreeUK I have taken out a broadband contract with Three. I am not a Three mobile customer, so the digital assistant doesn't understand my question. How can I get to talk to a person?

  • NoveNight
    NN (@NoveNight) reported

    @ThreeUK is an absolute joke. They cancelled my phone plan with no warning and won't even let me lodge a formal complaint. Are there any authorities in the UK where I can escalate my complaint?