3 (Three) Outage Report in Smethwick, Sandwell, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent 3 (Three) outage reports came from the following cities: Wolverhampton, Oldbury, Bilston, West Bromwich, Birmingham, Stourbridge, Walsall and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Internet | |
| Oldbury |
Internet | |
| Bilston |
Internet | |
| West Bromwich |
Phone | |
| Wolverhampton |
Internet | |
| Birmingham |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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David H-T 🏳️🌈🇪🇺🇳🇴🏴
(@psicorps2000) reported
from
Solihull, England
@shreypuranik @ThreeUK Okay, tried this but it didn't solve the problem.
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hydey
(@moseleyhydey) reported
from
Birmingham, England
@ThreeUK Lads, any chance of your home WiFi thing not dropping out for about an hour or so everyday? Every evening without fail
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Xenia
(@_XeniaKara_) reported
from
Birmingham, England
I'm not one for complaining on Twitter, but I’m letting it be known that @ThreeUK customer services is awful. As a long standing customer and given the current pandemic the service has been appalling.
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Willenhall, England
@thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..
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Tally B
(@Bizzle_187) reported
from
Wolverhampton, England
@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
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Philip Base
(@philipbase) reported
from
Birmingham, England
@ThreeUKSupport Lol says down please try later
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Jay
(@JayAulum) reported
from
Kidderminster, England
Exceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice
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David H-T 🏳️🌈🇪🇺🇳🇴🏴
(@psicorps2000) reported
from
Birmingham, England
Anybody on @ThreeUK having problems sending/receiving texts? Can't send at all. Tried rebooting phone etc.
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Xenia
(@_XeniaKara_) reported
from
Birmingham, England
@ThreeUKSupport I’ve wasted a whole afternoon trying to resolve an outstanding issue with my services, and I’m no further along. Being passed around from pillar to post.
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Brownhills, England
@ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.
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🌾🚜𝕯𝖆𝖑🍕🍕🍕
(@7DSD) reported
from
West Bromwich, England
@Vishaldutta @ThreeUKSupport I had this exact same issue/screen 2 days ago & just gave up.
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Gemma Moore
(@Gemmz28) reported
from
Birmingham, England
@ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks
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Benn Sanderson
(@Freaky_Radish) reported
from
Birmingham, England
@ThreeUKSupport is there a problem with texting in Birmingham? My messages keep failing.
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Willenhall, England
@thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.
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Ian 🐺
(@iareed) reported
from
Kinvere, England
@ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Brownhills, England
@ThreeUKSupport My contract for the old number should have been cancelled in MAY so im getting charged for 8 months on a phone number I haven't used at all, since I threw the old chip away and sold my old phone... I kept being asked for stig number.. or they couldn't cancel the contract.
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busphotography.co.uk
(@thetrainbasher) reported
from
Dudley, England
@ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls
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batgirl
(@amanmarway) reported
from
West Bromwich, England
@ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?
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🅺🆁🅸🆂🆃🅾🅵🅵_🅳🅴🆁🅴🅺
(@Kristoff_Derek) reported
from
Birmingham, England
@ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃
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Philip Base
(@philipbase) reported
from
Birmingham, England
@ThreeUKSupport the quickest way to get support from three is to leave lol... awful company to have a phone with... absolute shambles and scam artists
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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NL of Spurs
(@cockney_yid) reported
@bronsonspurs79 @EE @ThreeUK That’s ****, I’d have sacked them off a long time ago.
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amar
(@rewrai08) reported
@ThreeUK @ThreeUKSupport Also fix the goddamn mobile network issue at RG31 6FR Purley area. It’s been nearly two months!!!! since we have issues with network - no towers shown or just one tower most of the time. Been missing important calls and text. Seriously!!! Come on!!!😡😡😡😡😡
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Sarah
(@verseau_08) reported
@ThreeUKSupport I’ve been trying to cancel my add-on for the past 4 months, via the app, call and live chat but every month i’m charged those extra 7£ and every time I’m told it has been cancelled (which is not true) please do something about this 😤
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John
(@Jny_456) reported
@ThreeUK any chance someone might be able to sort my phone contract out somewhere that you folks have made a mess of? Apparently nobody at Braehead branch of your shop is capable of contacting us. Dreadful service.
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Andy Briers
(@forestsaints) reported
@ThreeUK so if I pay for mobile broadband service for when I’m holiday in France. Top up £125 as directed by Three. The service didn’t work at all so I asked for my money back. Three are advising that as it’s a pay as you go account you are not entitled to a refund! #threescam
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amar
(@rewrai08) reported
@ThreeUKSupport Fix the bloody mobile network issue at Purley area, RG31 6FR. It’s been nearly two months!!!😡😡😡😡 can’t get a signal or just one tower. Missed many important calls and text because of this. We need some kind of refund on our monthly bill. Very frustrating!!
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Christopher Leslie
(@ChrisLesli1966) reported
@ChelseaFC @ThreeUK @samkerr1 Very poor signal quality in many towns and cities of the UK.
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Heidi
(@Honey_Heidi360) reported
@BeanKateryna @ThreeUK @O2 I tried three once didn't like it. I moved and couldn't get any signal at home or in my area but I was stuck with the contract. I did cancel in the end. I love being on O2. I tried a few networks before but always went back to O2 then just stuck with them.
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Nas
(@naznats) reported
Why do @ThreeUK make it extremely difficult to simply move on. My contract ends in November but for some reason I have to give them notice to go as PAYG? How on earth does that even make sense!? My contract has ended. I should be able to do what I want. Wtf is happening
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⭐Love Britain - Hate Brexit #FoodbankFriday #FBPE
(@LuvGB_H8Brexit) reported
After nearly 20 years with @ThreeUK, I'm switching to O2/VirginMedia. Never had any major issues with 3 & got good deals in the past, but I travel to the EU quite a lot, so greedily bringing back EU roaming charges when O2 haven't was the clincher. Also got a good deal with @O2