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3 (Three)

3 (Three) outages and service status in Smethwick, England

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Full Outage Map
  • 3 (Three) generated 1 outage signal in the last 24 hours around Smethwick, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 17, 7:29 PM GMT+1.
  • 52% Internet (52%)
  • 20% Phone (20%)
  • 16% Wi-fi (16%)
  • 4% E-mail (4%)
  • 4% Total Blackout (4%)
  • 4% TV (4%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Smethwick, England

The most recent 3 (Three) outage reports came from the following cities: Birmingham, Wolverhampton, Tamworth, Oldbury, Solihull, Bromsgrove, Bilston, West Bromwich, Stourbridge, Walsall, and Dudley.

CityProblem TypeReport Time
Birmingham Wi-fi 1 hour ago
Wolverhampton Phone 3 days ago
Birmingham Internet 5 days ago
Birmingham Phone 6 days ago
Birmingham Wi-fi 7 days ago
Tamworth Internet 11 days ago

Nearby cities with recent reports

Birmingham

4 recent signals

1 hour ago
Wolverhampton

1 recent signals

3 days ago

Community Discussion

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3 (Three) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • MrsAPatelYorke
    Ansuya Patel-Yorke (@MrsAPatelYorke) reported from Wolverhampton, England

    @ThreeUKSupport not been able to log on to my app for 2 days- any ideas how long will it be down for??

  • BilalRaja_22
    Bilal Raja (@BilalRaja_22) reported from Tidbury Green, England

    @ThreeUKSupport I have already logged a complaint but with no luck. Complaint ref no: 31181516. Been offered some money back as goodwill after spending long time on chat and phone calls. Don’t want to waste more time going through complaints process again.

  • Akram_Antonio9
    Akramantonio (@Akram_Antonio9) reported from Birmingham, England

    @ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment

  • Jeanybabesb
    j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • Locket1975
    Lucy Calleia (@Locket1975) reported from Woodside, England

    @ThreeUK can you tell me why the coverage is so bad in DY6 ? Dips in and out or doesn't connect at all. Been like it over almost a month now. Exact postcodes DY6 8XS and DY6 8XF

  • Locket1975
    Lucy Calleia (@Locket1975) reported from Woodside, England

    @ThreeUK can you tell me why the coverage is so bad in DY6 ? Dips in and out or doesn't connect at all. Been like it over almost a month now. Exact postcodes DY6 8XS and DY6 8XF

  • andrea_stoneCSC
    Andrea Stone 🧘🏽‍♂️ (@andrea_stoneCSC) reported from Birmingham, England

    😡 someone has fraudulently used my name/ address to open a mobile phone contract with @ThreeUK. I call Three and they ask me for password and security questions!! I try to explain that I cannot answer as I did not open the account but they can’t help!! #vpoornoncustomerservice

  • Danherbert80
    Daniel Herbert (@Danherbert80) reported from Kidderminster, England

    Fantastic service from @ThreeUK early upgrade and phone was faulty. After a call yesterday need phone delivered this morning and faulty one taken away. Customer service done right #my3

  • Locket1975
    Lucy Calleia (@Locket1975) reported from Woodside, England

    @cookies71 @ThreeUK I feel your pain DY6 it's just awful, so glad my contacts up

  • pixiero79
    RosieGee (@pixiero79) reported from Solihull, England

    @ThreeUK Recently upgraded my phone, days later have information about my insurance through post - never asked for it, it wasn’t mentioned and I don’t want it. Phone number to cancel not working, can’t speak to anyone about it, not happy.

  • SteWill1978
    Stephen Willetts (@SteWill1978) reported from West Bromwich, England

    @vocster @ThreeUK I'm gonna look into it better, i haven't changed my contract in 10 years so technically I never upgrade so it shouldn't effect me, they do annual price rises though so it may be classed as a contract change. I think we'll be charged regardless.

  • TomJersey1234
    Tom (@TomJersey1234) reported from Birmingham, England

    @ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed

  • jane_ellery_
    Jane 🍂🍁🎃 (@jane_ellery_) reported from Birmingham, England

    90 mins without internet earlier even though my phone said full signal, nothing would load, so I couldn’t pay for my parking!!! Nothing but problems with @ThreeUK

  • iareed
    Ian 🐺 (@iareed) reported from Kinvere, England

    @ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?

  • PrincessTima3
    Princess Tima (@PrincessTima3) reported from Walsall Wood, England

    Who wanna join a petition to claim against @ThreeUK for stress due to shit network connection .. going on internet is headache

  • GaryRc379
    #HelloMyNameisGary (@GaryRc379) reported from Birmingham, England

    @ThreeUKSupport hi is there a network issue in B757pe area both phone have no network or internet

  • Mystic_Pip
    Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England

    @thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..

  • eapxxxx
    ems. (@eapxxxx) reported from Dudley, England

    So @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport

  • stowtom2010
    Tom (@stowtom2010) reported from Solihull, England

    @tescomobile Was a customer of yours for years but had to leave because your overseas data offering was shocking/non-existent. @ThreeUK are excellent able to use phone as if at home in most worldwide countries. You need to up your game in this regard Tesco.

  • eapxxxx
    ems. (@eapxxxx) reported from West Bromwich, England

    @ThreeUK officially have the worst customer service. on the phone for nearly 50 mins for me to get NOWHERE 🤯

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MissKimKH
    Kimberley (@MissKimKH) reported

    @ThreeUKSupport why on Earth am I paying you so much money for unlimited data on 2 different devices when the internet is hardly ever useable?! Absolutely shocking service, I've been a customer for over 13 years and this is just diabolical lately!!

  • realjimmothy
    James Lewis (@realjimmothy) reported

    @ThreeUK have the worst customer support team. All i want to do is pay them yet I have been talking with them via the app for 45 minutes. surely it can’t be that difficult….

  • IAmHerNp
    Empress’ (@IAmHerNp) reported

    @ThreeUKSupport hi I need to talk about my account I’m being charged twice when I’ve already paid my bill. I’m on the phone with customer service but they’re no help

  • ewa_swital16945
    ES (@ewa_swital16945) reported

    @ThreeUK I have been scammed through 3 Pay and Three withdrew money my account knowing about the fraud. I keep reporting the fraud to your customer services and nothing has been done to address it.

  • Crocidolite11
    Crocidolite (@Crocidolite11) reported

    £15.96 before April now £18.26 from April and @ThreeUK can’t get their emails out quick enough to tell you of the price increase for a further year of the same ******* service. £27.60 more from one customer. That’s roughly £289 MILLION additional revenue just from the UK alone.

  • sussex_henry
    Henry Haw Haw (@sussex_henry) reported

    NEVER enter into a contract with @ThreeUK. Happy to share how they do not adhere to their own returns policy!

  • jodbrillantes
    deathk1d2 (@jodbrillantes) reported

    after renewing my contract and upgrading how is my mobile data service more weak and spotty? @ThreeUK . Not just in my area

  • Placebob2
    Placebob (@Placebob2) reported

    @mavishier @ThreeUK Yeah ive been with them a lot of years hoping joining with Vodafone would help but not so far

  • Rambles40
    Rambles (@Rambles40) reported

    @matthayesthfc @ThreeUKSupport Honestly three are the worst company I have ever dealt with and I've dealt with some horrible companies. They are so so so poor that I genuinely don't know how they function

  • rishirichsunak
    Best Dressed PM Ever! (@rishirichsunak) reported

    @ThreeUK what is going on with your 5G? I had no signal or very unstable for the past 4 days!