3 (Three)

3 (Three) Outage Report in Smethwick, Sandwell, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Smethwick, Sandwell, England 12/27/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Total Blackout (24%)

    Total Blackout (24%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent 3 (Three) outage reports came from the following cities: Birmingham, Dudley, West Bromwich, Kingswinford, Oldbury, Wolverhampton, Tipton, Woodside and Bilston.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomDudley Phone
United KingdomWest Bromwich Internet
United KingdomBirmingham Phone
United KingdomKingswinford Total Blackout
United KingdomOldbury Internet

Community Discussion

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3 (Three) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • ederzavala Eder Zavala (@ederzavala) reported from Birmingham, England

    @ThreeUKSupport terrible mobile broadband in B15 and B17 for a couple of weeks now. It didn’t use to be like this. I’m changing provider.

  • ForbesProducer Forbes Coleman 🇬🇾🇬🇧🇪🇺 (@ForbesProducer) reported from Birmingham, England

    @ThreeUK My signal has been appalling across the entirety of Birmingham for weeks. Even switching to 3G makes no difference. Are there issues? Over subscribed network? What am I paying for? 🤔

  • Dereklad Derek (@Dereklad) reported from Solihull, England

    @ThreeUK excuse me.why is my internet on my iphone so so bad in the B92 8NW Postcode When im at work??

  • ecakeeprighton eric bullock (@ecakeeprighton) reported from Birmingham, England

    @ThreeUK why the hell did I choose to go back to them on a phone contract awful coverage and signal 😩

  • MichaelCFA247 Michael C (@MichaelCFA247) reported from Birmingham, England

    Do not buy sim deals from @ThreeUK they promise one price and give you something completely different, even their customer relations team are less then useful 🤡🤡 #Complaint #Ombudsman

  • JamesRidgway James Ridgway 🇬🇧🇺🇦 (@JamesRidgway) reported from Bradmore, England

    Clearly if you are a @ThreeUK customer your life is worthless. No #emergencyalert for me.

  • jonoevans84 Jon Evans (@jonoevans84) reported from Birmingham, England

    @ThreeUK my wife keeps dropping out but phone service is fine, this seems to be happening on evenings consistently! I am in B14 area of Birmingham. Is there a reason for this!

  • mrskhorne Karen Horne (@mrskhorne) reported from Sheldon, England

    Youngest son on the @EE network got the 🚨 myself, husband & other sons on @ThreeUK didn’t get an alert -seriously worried if youngest is responsible for emergencies in our household, he can’t even be bothered to come out of his room if the smoke alarm goes off #EmergencyAlerts

  • MarkHulme_ Mark Hulme.💀 (@MarkHulme_) reported from Willenhall, England

    Hey @ThreeUK, can you tell me if there’s any issues in my area as I’ve been getting no signal since yesterday morning? @ThreeUKSupport

  • TeamAirsy Airsy 💫🌻 (@TeamAirsy) reported from Sheldon, England

    Hi @ThreeUK please tell me you didn’t accidentally set the emergency alert to go off at 3am… #emergencyalert

  • izzyali51 Izazul (@izzyali51) reported from Birmingham, England

    @ThreeUK how many more times am I going to have a loss of connection just because of a mast backload?? I DONT CARE about your excuses. The fact that I don’t have network at all neither on my modem and my phone is pissing me off to actually open a law suit. Ugh fix it ASAP.

  • ChristopherChew ℭ𝔥𝔯𝔦𝔰 ☞︎ 🇨 🇭 🇷 🇮 🇸 ☜︎ sᴉɹɥɔ (@ChristopherChew) reported from Swindon, England

    Well I’m switching my phone to @ThreeUK. They’re the only mobile network not affected by the Tory scum infosys scandal.

  • marieturner131 Marie Turner (@marieturner131) reported from West Bromwich, England

    @ThreeUKSupport Is your website and app down? I’m trying to set up a direct debit and nothing will load for me

  • chaz_6 🇪🇺 Chaz6 🇪🇺 (@chaz_6) reported from Dudley, England

    @ThreeUK does your new 5G business broadband product support #ipv6, and if so, what size prefix do you delegate?

  • sabphotos69 SAB Photography (@sabphotos69) reported from Woodside, England

    @simonmaroulis @O2 @ThreeUK The mast near me. Hasn’t worked in now 19months. I understand dead spots, but I struggle to get a 4g signal anywhere. Utterly ridiculous.

  • richardhowle Richard Howle (@richardhowle) reported from Birmingham, England

    @ThreeUK all week I have been having really unstable and patchy service from my 5G router here in Brum. One moment 100Mb the next 0. Is there an issue?

  • And_im_wasted Luke (@And_im_wasted) reported from Birmingham, England

    @ThreeUKSupport Hi Fraser, I’ve been sent the wrong one. I was then told to visit a Three store, but the Three store couldn’t give me a new SIM. Happy to DM you the details if you’re willing to help?

  • HollyheadAndy Andy Hollyhead (@HollyheadAndy) reported from Birmingham, England

    @ThreeUK not much point in having a 5G phone if I can’t get a 5G signal in city centres like Birmingham is there? Really disappointed with the coverage.

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @ThreeUK Birmingham’s signal strength is rubbish too in large swathes of the City

  • Thebeefyone2 The_beefy_one (@Thebeefyone2) reported from Dudley, England

    @ThreeUK guys, I turned off my router the other day to go on holiday and since I’ve turned it back on the service has been so hit and miss. Any ideas??

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Pixie89sa Sarah Ley (@Pixie89sa) reported

    @ThreeUKSupport For your information no other utility has treated me like this. Vodaphone, Octopus Energy, council tax, service charge. Social service, pensions have all treated me with kindness and efficiency. It’s no coincidence that we have changed internet provider after many years

  • Pixie89sa Sarah Ley (@Pixie89sa) reported

    @ThreeUKSupport And this is for £13.80 which is promised in a letter addressed to Mrs Sarah Ley. What on earth is you company thinking to treat a customer this way?

  • QumeiiMeii Meii (@QumeiiMeii) reported

    @ThreeUKSupport I was able to and sadly chat couldn’t help either. I tried all the suggestions and got no results. I really think at this point you’ve mistakenly deactivated my sim or something.

  • LovettLisa Lisa Lovett (@LovettLisa) reported

    @ThreeUK I need to report a death. I’ve waded through all of your options on the 333 number (I am a customer too), and there’s no option suitable. Who can I call? This is a very upsetting time - I don’t want lots of menu options, just a direct number.

  • Blackcupraa John Pollard (@Blackcupraa) reported

    @ThreeUKSupport still no better. Still cannot make or receive phone calls inside my house despite a new Sim card, speaking to your chat bot for over 30 minutes and getting disconnected. Now you're putting my plan price up despite offering 1/3rd of a service.

  • an11mo An11 (@an11mo) reported

    @ThreeUK Horrible connection coverage

  • 2SilverDreamers Silver Dreamers (@2SilverDreamers) reported

    @Threeuksupport when I got my home broadband the internet speeds were very good. At YO30. Since September 2022 virtually no service at all. What is happening ?

  • OlynxA Octavio (@OlynxA) reported

    @ThreeUKSupport why do I keep getting calls from India about your network? How do I switch off these nuisance calls? Same with you @EE

  • LordJamesDavies James Davies (@LordJamesDavies) reported

    @ThreeUK what’s going on with your network in Bristol, unable to use 4G or anything! Some people need to work! #sortitout

  • ThreeUKSupport ThreeUKSupport (@ThreeUKSupport) reported

    @Pixie89sa We definitely don't want to prolong this, I promise all the questions I'm asking are working towards a resolution. It looks like you're following @threeuk, rather than @threeuksupport, this seems to be the issue. If you could do that, I'd be very grateful -Joe