3 (Three) Outage Report in Smethwick, Sandwell, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (56%)
-
Phone (18%)
-
Total Blackout (15%)
-
Wi-fi (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Bromsgrove, Wolverhampton, Oldbury, Bilston, West Bromwich, Stourbridge, Walsall and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
-
Side _winder3011
(@LeeBickley) reported
from
Cheslyn Hay, England
@ThreeUKSupport absolutely rubbish had no signal in Birmingham City center last week. Now entire network down and no mention from yourselves. #changingprovidersoon
-
🥶
(@Jab1r) reported
from
Birmingham, England
@ThreeUK why ain't my mobile Internet not working 📱😡
-
Heather
(@MrandMrsK11) reported
from
Birmingham, England
@ThreeUK Can you help. I need a 4g WiFi dongle on pay as you with approx 20gb. Can you help
-
Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
-
Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Yeah @ThreeUKSupport you might all be laughing your heads off at 3HQ Towers.... but you’re customers are pulling their hair out at the same repeated advice. Turning your phone off and then on does not magically produce a signal. What next, suggest we run a unicorn 🦄
-
RICARDO WILLIAMS
(@iamRicardoW) reported
from
Birmingham, England
@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
-
Paul Clayton
(@Claytoncast) reported
from
Birmingham, England
@ThreeUKSupport Then how do we do this. I cant use the same pin. It tells me on trips. i have just set up a new Pin. i wont know if that works until it lets me down again
-
Michael Stanfield
(@stanfield81) reported
from
Birmingham, England
@Three_Is_Broken @ThreeUKSupport Glad I left. Vodafone Voxi way forward. 2 months now, not one issue. Paying my last Three bill was one of the most frustrating things I have ever done....
-
Michael Stanfield
(@stanfield81) reported
from
Redditch, England
@ThreeUKSupport Eventually. 1h 22m phone call and still didn't manage to get it paid do to the IVR and DTMF issue, and no promised call back yesterday. Live Chat agent disconnected chat instantly after waiting about 10 minites. Terrible terrible leaving experience.
-
Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport @JohnButlerEFC It’s pointless checking yet postcode, the website says it’s all okay, but reality is that the signal is poor or non existent
-
Gee 🧙🏾♀️
(@georgiaareyx) reported
from
West Bromwich, England
@ThreeUKSupport I’ve tried all this! I’m really unhappy how I’m paying all this money a month and you guys aren’t even giving me good service coverage for the money I pay!
-
Eunice Abe
(@fashionenth) reported
from
Birmingham, England
Honestly getting so p*ssed off with @ThreeUKSupport their signal is so bad at my apartment like if I had known I would have just stayed with @EE it was never this bad with them 😡
-
Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Or @ThreeUKSupport could just sort the issue. 23 days now, not that I’m counting. I don’t pay for Wi-Fi calling, I pay for a mobile service. The issue is DY7.
-
Nicole Talbott
(@Nikkyt_23) reported
from
Birmingham, England
@ThreeUK and then after nearly 2 hours.... they put the phone down.. **** you Three!!!
-
Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport No point, I’m a business customer. They can’t help. The advice is to CALL business support, difficult with no signal....
-
Paul Clayton
(@Claytoncast) reported
from
Birmingham, England
@ThreeUKSupport I am heading to the Us and Portugal on business trips in the next month. Should I just change to vodspahone whose customers dont seem to have these problems. My contract is now up for renewal
-
Billy
(@Hey_Bilal) reported
from
Birmingham, England
@ThreeUK The network coverage is appalling, been with you 10+ years got network booster for my house but when I'm in the city centre I have no coverage
-
Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport I’ve got an iPhone XR but the phone isn’t the issue, it’s a coverage drop out since 9th August which is unacceptable as this is a business mobile @ThreeUKSupport
-
Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Redditch, England
@ems_charlottex @VodafoneUK @ThreeUK It’s been a couple months now. I was with them years ago and signal was so so. Went to Vodafone after big they were expensive so back to 3 and they are cheaper but poop signal lol
-
Heisenberg
(@Jaysixtinine) reported
from
Birmingham, England
I think I might switch to @EE soon because @ThreeUK are a waste of time can’t get signal anyway and it really ***** me off
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
gigi
(@gigi46839777) reported
@ThreeUKSupport POOR network coverage at ALL times. Complained numerous times to CS with no resolution #24monthcontract I’m stuck with 🙄
-
Rachel McKee
(@Rachel_McKee) reported
from
Antrim and Newtownabbey, Northern Ireland
@ThreeUKSupport It was on the chat then I rang about it to confirm. No it doesn't say on the bill. I just spoke to someone on the chat, and got cut off, but was told that it had never been changed
-
Lucy McGrother
(@LucyMcGrother) reported
@ThreeUKSupport No, there was a power outage and both phones won't rejoin the network properly. They had been off for 24 hrs before we realised as they were using WiFi calling. Happened last time there was a network outage and had to have all network settings redone think that needs doing again
-
Tilly Keeble
(@KeebleTilly) reported
@SamSpooner1994 @ThreeUK I have the same problem too, been like this for about 5 hours
-
Danielle
(@DanielleJade98x) reported
@ThreeUK Part 1. Absolutely unbelievable! I have been trying for WEEKS to have a useful conversation with someone to cancel my contract due to the fact that your side of the contract is not being upheld as my signal is diabolical! & has been for MONTHS
-
JOSEPH
(@josephgibbs_) reported
@ThreeUK signal is so bad, really regretting swapping networks 😞
-
Don Juan
(@Mr_Bluue007) reported
@ThreeUKSupport Yes exchanged handsets same issues
-
StefanBaghici
(@SBaghici) reported
@ThreeUKSupport I talked to an adviser at three back then explaining that and he assured me that it was sorted and that I had the upgrade and the other new contract was cancelled but apparently I was lied to because that never happened and I am still paying for that contract which I never used
-
Lauren Moffitt
(@LaurenMoffitt1) reported
@ThreeUKSupport Is there an estimated end to disruption in the NP7 area please? Day 2 of very bad service. Thanks
-
Rachel McKee
(@Rachel_McKee) reported
from
Antrim and Newtownabbey, Northern Ireland
@ThreeUKSupport My contract was never downgraded and I have just received a bill that is double what it should have been. This has been after numerous calls and live chats at the beginning of January