3 (Three)

3 (Three) Outage Report in Smethwick, Sandwell, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Smethwick, Sandwell, England 03/14/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent 3 (Three) outage reports came from the following cities: Stourbridge, Birmingham, Walsall, West Bromwich, Wolverhampton, Dudley, Oldbury and Kingswinford.

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City Problem Type Report Time
United KingdomStourbridge Internet
United KingdomBirmingham Internet
United KingdomBirmingham E-mail
United KingdomWalsall Internet
United KingdomWest Bromwich Internet
United KingdomBirmingham Internet

Community Discussion

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3 (Three) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • noelpadgaonkar Noel Padgaonkar (@noelpadgaonkar) reported from Solihull, England

    Dear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?

  • amanmarway batgirl (@amanmarway) reported from West Bromwich, England

    @ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?

  • iareed Ian 🐺 (@iareed) reported from Kinvere, England

    @ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England

    @ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.

  • Kristoff_Derek 🅺🆁🅸🆂🆃🅾🅵🅵_🅳🅴🆁🅴🅺 (@Kristoff_Derek) reported from Birmingham, England

    @ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃

  • chamario Sarah James (@chamario) reported from Wednesfield, England

    @ThreeUK Why have you taken £40 out of my bank account today when I cancelled my contract last month? Will NEVER take out a contract with you again #threemobile #badservice

  • Freaky_Radish Benn Sanderson (@Freaky_Radish) reported from Birmingham, England

    @ThreeUKSupport is there a problem with texting in Birmingham? My messages keep failing.

  • philipbase Philip Base (@philipbase) reported from Birmingham, England

    @ThreeUKSupport the quickest way to get support from three is to leave lol... awful company to have a phone with... absolute shambles and scam artists

  • philipbase Philip Base (@philipbase) reported from Birmingham, England

    @ThreeUKSupport Lol says down please try later

  • JayAulum Jay (@JayAulum) reported from Kidderminster, England

    Exceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice

  • moseleyhydey hydey (@moseleyhydey) reported from Birmingham, England

    @ThreeUK Lads, any chance of your home WiFi thing not dropping out for about an hour or so everyday? Every evening without fail

  • 7DSD 🌾🚜𝕯𝖆𝖑🍕🍕🍕 (@7DSD) reported from West Bromwich, England

    @Vishaldutta @ThreeUKSupport I had this exact same issue/screen 2 days ago & just gave up.

  • noelpadgaonkar Noel Padgaonkar (@noelpadgaonkar) reported from Solihull, England

    @ThreeUKSupport I don't know about other users,but I'm facing issues. I don't know whom to call. Please help me it's been almost a week since this issue.

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England

    @thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England

    @thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England

    @ThreeUKSupport My contract for the old number should have been cancelled in MAY so im getting charged for 8 months on a phone number I haven't used at all, since I threw the old chip away and sold my old phone... I kept being asked for stig number.. or they couldn't cancel the contract.

  • Gemmz28 Gemma Moore (@Gemmz28) reported from Birmingham, England

    @ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks

  • TomWush Tom Morgan (@TomWush) reported from Birmingham, England

    @cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.

  • psicorps2000 David H-T 🏳️‍🌈🇪🇺🇳🇴🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@psicorps2000) reported from Birmingham, England

    Anybody on @ThreeUK having problems sending/receiving texts? Can't send at all. Tried rebooting phone etc.

  • thetrainbasher busphotography.co.uk (@thetrainbasher) reported from Dudley, England

    @ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • hayley_grice Hayley Grice (@hayley_grice) reported

    @ThreeUKSupport appreciate it's busy before Peter Kay presale but your app suddenly decided my account doesn't exist and not isn't letting me login or reset... please can you sort something urgently? I've had rewards for months.

  • FCSlattery Ginger,AleEnthusiast (@FCSlattery) reported

    @UCTonyNunn @ThreeUKSupport Same. And the chat support is down on their website. It's so frustrating. What are we to do?!

  • MIICKYB1989 Micky B (@MIICKYB1989) reported

    @debbieskywalker @ThreeUK 02 is the same it keeps crashing the kicking you out ticket master is just as bad

  • lucykatemarston Lucy Kate Marston (@lucykatemarston) reported

    @ThreeUKSupport looks like your app is logging people out and not letting them back in, just when the Peter Kay presale is about to start!!! Assume it’s an app traffic volume issue but some help/notifications would be useful for all the people trying to get in!

  • AmyLou80814329 Amy Lou (@AmyLou80814329) reported

    Can't believe I spent a hour trying to log in to @ThreeUKSupport website for tickets to find out @peterkay_co_uk presales are only for 3 venues.. that's bad guys this should of been told or made crystal clear to fans!!!!

  • piedaddy71 karl westhead (@piedaddy71) reported

    @ThreeUKSupport Is three+ not working because it keeps saying connection header not working

  • WeRThe48Percent WeAreTheDeeplyUnhelpful48% 🇪🇺 #FBPE #RejoinEU 🍀 (@WeRThe48Percent) reported

    @ThreeUK @ThreeUKSupport Hi - just a quick Tweet to thank you for a few yrs of good service. I originally moved to your network because you offered good international roaming within my contract - sadly you can no longer provide me with what I require & I've moved - shame really

  • Stevros1988 Daniel Stevanato (@Stevros1988) reported

    @ThreeUKSupport @n_haji1 Typical that the app has crashed under the sheer volume of people trying to log in ffs. What a load of ****.

  • LLinds1 Lindsey Wan (@LLinds1) reported

    @aliceniamh_ @FCSlattery @ThreeUKSupport Yes same problem

  • gemma_kennally Gemma Kennally (@gemma_kennally) reported

    @ThreeUK Codes section of app not working now