3 (Three) Outage Report in Smethwick, Sandwell, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (22%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent 3 (Three) outage reports came from the following cities: Wolverhampton, Birmingham, Dudley, West Bromwich, Kingswinford, Oldbury, Tipton, Woodside and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Dudley |
Phone | |
| West Bromwich |
Internet | |
| Birmingham |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!
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Paul Keogh
(@pauljkeogh) reported
from
Dorridge, England
@ThreeUKSupport the app keeps crashing is there a problem with it at the moment happens on 2 different phones.
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK
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Rash
(@rash61271) reported
from
Birmingham, England
@ThreeUKSupport I have lost my network coverage over the last two days, to the point we were almost left stranded while away. Could not call Uber or phone anyone for help. Same just happened now while driving and using the navigation on my phone. It's getting ridiculous now!!!
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daniel
(@field133) reported
from
Dudley, England
@ThreeUKSupport Had to sort out confusion over my bill and had a lovely lady sort this out for me without hassle and even added in something's I didn't even ask for as in reconnecting me as I've been valued customer for over 10 years such a cracking call
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
Ditto. Never has an issue with @ThreeUK and luckily i was not affected by this either on all of my accounts with them.
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Sadie Jones
(@CityliciousSJ) reported
from
Birmingham, England
@ThreeUKSupport So I have now been charged a 2nd month after clearly cancelling the chip twice now. This is terrible customer service your telephone contacts don't appear to listen or do their job. I'm outraged and think I need to end my contract.
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Pete
(@Thefurrytrucker) reported
from
West Bromwich, England
Just got a text message from @ThreeUK to tell me how much internet I’ve used this month... ...AT 00:55 AT NIGHT. **** OFF. I DON’T CARE. I’M TRYING TO SLEEP!😡😡😡
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
Your Minimum Term finishes on : 14/07/2019 does this mean I have to cancel this 14 June as I want to cancel it not continue. @MartinSLewis @ThreeUKSupport
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Sadie Jones
(@CityliciousSJ) reported
from
Birmingham, England
@ThreeUK absolutely appealing #customerservice after cancelling my phone aim after it was lost and insurance claim being made I'm now being charged for fraudulent activity on the SIM which you should of cancelled 😠 this plus taking early payments joke a of a #network
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Kacey Jones
(@manlikebaldwin) reported
from
Birmingham, England
3 network must be the shittest. I have unlimited everything and still never works half the time @ThreeUK
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🏳️🌈 Jason S 🏳️🌈
(@jassey73) reported
from
Birmingham, England
@ThreeUKSupport Pointless, done that before and you just come back with ‘congestion in the area’ bollocks. PAC has been requested, time to move to a better network.
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Danny Whittle
(@dannybwhittle) reported
from
Birmingham, England
Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍
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Adam
(@AdamCar60698936) reported
from
Birmingham, England
@ThreeUK gi my name is Adam, would any one be able to help me please I feel like I'm banging my head against a brick wall. Your overseas customer service have failed to sort my problem out for the 5th day its becoming laughable....please can someone help me .....
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Aniket Aggarwal
(@Agg7Aniket) reported
from
Birmingham, England
@ThreeUKSupport I will certainly log the complaint, but you have been working to improve your connections since the past 3 years I’ve been on this network and no improvement have been made. University campus near the city centre is 100% of high priority.
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Carol Coombes O.B.E
(@CrackingLeaders) reported
from
Birmingham, England
@ThreeUKSupport so cheesed off. Can't contact anyone as three still haven't sorted problem, and need to. Been told resolved each month for 5 months, still without service at end of each month to middle of next, 1m apologies, no efficiency. Cheesed off
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Paul Keogh
(@pauljkeogh) reported
from
Dorridge, England
@MrPaulDH @ThreeUKSupport No still not working mine is a new contract as well for my son. My one that I’ve had a few years is working fine.
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Carol Coombes O.B.E
(@CrackingLeaders) reported
from
Birmingham, England
@ThreeUKSupport Everything is crossed here. We're like contortionists 🙈. Will no doubt be back to you all if problem persists. Still need phone service. Please pass thanks to JJ. 🙌
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daniel
(@field133) reported
from
Dudley, England
@ThreeUK absolutely fantastic customer service experience again could not thank you enough for the service support and understanding 😁
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Brendon Wilkinson
(@wilkowba74) reported
from
Dudley, England
Never known a provider like @ThreeUK very poor with existing customers and upgrades time for a move STAY WELL CLEAR
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Karen is Correct
(@GetMeAManager) reported
@bella_EB @ThreeUKSupport And if you get no signal wherever you go, it most likely won't be a network issue. It's pretty impossible for three to have no service anywhere.
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Zach
(@zachpritchard_) reported
@scDotDave @ThreeUK Sorry to hear that man... I’m with O2 but would deffo look at EE, CS is really good and service it reliable
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#FBPE
(@Sanharan30) reported
@ThreeUKSupport But I already told you it was broken on 26th November, which is within 2 years
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Ryan
(@RyanSJ21) reported
@ThreeUK Great now cancel my contract because me phone was robbed please
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loretta obiudu
(@numsky23) reported
@ThreeUK The worst network provider ever. Very Incompetent, rude agents who do not have a clue on what is going on half of the time. You guys have left me without a phone and sim card for the festive period and none of your agents are able to tell me exactly what is gong on.
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SonPFinn
(@SonPFinn1) reported
Down again @ThreeUK @Ofcom
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David Diep
(@Dieps888) reported
@ThreeUKSupport I ordered a new iPhone from your website for £32.50. And the confirmation arrived and it said £32.50. I did my due diligence and your customer service team said it is also correct. I received my first bill and it was double the price! Should have stuck with @EE
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Karen is Correct
(@GetMeAManager) reported
@PythonSarah @ThreeUKSupport You did upgrade. And you shouldn't have cancelled your DD. As you made the decision to cancel your DD, three are not responsible for your credit rating being affected. This will remain for 6 years. If you didn't upgrade, it would've been investigated by fraud.
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neil a downie
(@neiladownie) reported
@ThreeUKSupport It's not my device that's the problem...when the signal is working my device works fine. It's been working all day but now...6pm..it's stopped working again. Hardly any download speed at all. My postcode is NE650HF. All weekend your engineers were working in the mast.
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⸻⸻⸻⸻⸻⸻⸻𝖘𝖈. ͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩ𝕯𝖆𝖛𝖊!
(@scDotDave) reported
@ThreeUKSupport After an hour long conversation with your complaints department it's been sorted. Whoever spoke to me is a star. Still does not excuse the fact this happened in the first place and I will be moving to a different network after this. 14 years with three, no more.