3 (Three) Outage Report in Smethwick, Sandwell, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (26%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Kingswinford, Oldbury, Wolverhampton, West Bromwich, Tipton, Woodside and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Kingswinford |
Total Blackout | |
| Oldbury |
Internet | |
| Wolverhampton |
Phone | |
| Birmingham |
Internet | |
| Wolverhampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Eunice Abe
(@fashionenth) reported
from
Birmingham, England
Honestly getting so p*ssed off with @ThreeUKSupport their signal is so bad at my apartment like if I had known I would have just stayed with @EE it was never this bad with them 😡
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Nicole Talbott
(@Nikkyt_23) reported
from
Birmingham, England
@ThreeUK and then after nearly 2 hours.... they put the phone down.. **** you Three!!!
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport @JohnButlerEFC It’s pointless checking yet postcode, the website says it’s all okay, but reality is that the signal is poor or non existent
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!
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Paul Keogh
(@pauljkeogh) reported
from
Dorridge, England
@ThreeUKSupport the app keeps crashing is there a problem with it at the moment happens on 2 different phones.
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Gareth Humphreys MBE
(@GarethMBE) reported
from
Birmingham, England
@ThreeUKSupport Still waiting for a reply after 7 hours how poor is this ! Quote " We are here to Help" What help the Business certainly not the customer !
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Gee 🧙🏾♀️
(@georgiaareyx) reported
from
West Bromwich, England
@ThreeUKSupport I’ve tried all this! I’m really unhappy how I’m paying all this money a month and you guys aren’t even giving me good service coverage for the money I pay!
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Yeah @ThreeUKSupport you might all be laughing your heads off at 3HQ Towers.... but you’re customers are pulling their hair out at the same repeated advice. Turning your phone off and then on does not magically produce a signal. What next, suggest we run a unicorn 🦄
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport I’ve got an iPhone XR but the phone isn’t the issue, it’s a coverage drop out since 9th August which is unacceptable as this is a business mobile @ThreeUKSupport
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Heather
(@MrandMrsK11) reported
from
Birmingham, England
@ThreeUK Can you help. I need a 4g WiFi dongle on pay as you with approx 20gb. Can you help
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🏳️🌈 Jason S 🏳️🌈
(@jassey73) reported
from
Birmingham, England
@ThreeUKSupport Pointless, done that before and you just come back with ‘congestion in the area’ bollocks. PAC has been requested, time to move to a better network.
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
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Paul Keogh
(@pauljkeogh) reported
from
Dorridge, England
@MrPaulDH @ThreeUKSupport No still not working mine is a new contract as well for my son. My one that I’ve had a few years is working fine.
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Phone delivered to wrong location Incorrect bills Automated phone service ALWAYS redirects to wrong dept Adhoc nature of emailing bills Letters referred to as sent, but they aren’t An apparent lack of wanting to disclose complaints process
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Michael Stanfield
(@stanfield81) reported
from
Birmingham, England
@Three_Is_Broken @ThreeUKSupport Glad I left. Vodafone Voxi way forward. 2 months now, not one issue. Paying my last Three bill was one of the most frustrating things I have ever done....
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Adam
(@AdamCar60698936) reported
from
Birmingham, England
@ThreeUK gi my name is Adam, would any one be able to help me please I feel like I'm banging my head against a brick wall. Your overseas customer service have failed to sort my problem out for the 5th day its becoming laughable....please can someone help me .....
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport No point, I’m a business customer. They can’t help. The advice is to CALL business support, difficult with no signal....
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Or @ThreeUKSupport could just sort the issue. 23 days now, not that I’m counting. I don’t pay for Wi-Fi calling, I pay for a mobile service. The issue is DY7.
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Michael Stanfield
(@stanfield81) reported
from
Redditch, England
@ThreeUKSupport Eventually. 1h 22m phone call and still didn't manage to get it paid do to the IVR and DTMF issue, and no promised call back yesterday. Live Chat agent disconnected chat instantly after waiting about 10 minites. Terrible terrible leaving experience.
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Brendon Wilkinson
(@wilkowba74) reported
from
Dudley, England
Never known a provider like @ThreeUK very poor with existing customers and upgrades time for a move STAY WELL CLEAR
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ikraa❤
(@Ikra4SRK) reported
Changed from @VodafoneUK to @ThreeUK and gosh, feels so nice to have some signal and to be able to make calls and use the Internet without any issues. Vodafone is really the worst service provider I have ever been with. No signal in my own house, ever. Changed to 3 and all fine!
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DJ Fuzion
(@djfuzion2012) reported
@ThreeUK 2 fake accounts set up on my partners name, wasnt wven the same, mrs instead of miss, no - in the last names and still went thru, no due diligence taken at all and 14 days to cancel the fake accounts is not good enough tbh!
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Graham Waugh
(@the_exile83) reported
@ThreeUKSupport email from Three in Nov '22 telling me I can upgrade to 5G home broadband, already a Three 4G home broadband customer. Click the upgrade link, get my new 5G box through, new direct debit set up, new a/c created, charging me for both boxes. Make it make sense.
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Ruth Hill ♿♀🏳️🌈🐾 🇺🇦
(@Tantrumfly) reported
@ThreeUKSupport you’ve deleted my account- taken the payments, tell me I don’t have a direct debit but magically seem to be taking money from my bank, have cut me off and My Three login is blank, no allowance, no payment data nada. Has your IT been Compromised?
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Danielle Ashton
(@AshtonDanielle) reported
Absolutely appalling customer service from @ThreeUK and DPD.. received email 15:16 stating parcel delivered 21:59 on that same day.. didn’t know they could deliver to the future. This was 2 weeks ago and I’ve still not received my handset, despite several unhelpful calls.
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josh davies
(@joshdavies9911) reported
Hey @ThreeUKSupport I’m having problems with signal and my SIM card
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Sharon Findlay
(@SharonFindlay) reported
@ThreeUK i need to send an email to 3 customer services but there is no email address on tye website. Please let me have it
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Sharon Findlay
(@SharonFindlay) reported
@ThreeUKSupport I've already had a lengthy phone conversation earlier this month and the person I spoke to didn't have a clue what I was talking about and the issue is still unresolved. I need to send something to help them understand what the issue is
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Mr Pip - ( The Original You Might Say )...
(@Mystic_Pip) reported
@ThreeUKSupport Seriously bad broadband coverage in my area since Monday. (WS3 5DN) It's now Thursday, and still no improvement signal keeps dropping out. It connects but with no Internet. I pay for 5g and never get 5g. 😡
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Andrea | 🇷🇸🇱🇹🇸🇮🇮🇹
(@serious_glitter) reported
@ThreeUKSupport @ThreeUK Hi, I need help with accessing my account after I've lost my SIM card and I am outside of UK. Could you please reply to my DM?