3 (Three)

3 (Three) Outage Report in Smethwick, Sandwell, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Smethwick, Sandwell, England 11/29/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent 3 (Three) outage reports came from the following cities: Tipton, Birmingham, Oldbury, West Bromwich, Woodside, Bilston and Wolverhampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomTipton Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomOldbury Internet
United KingdomWest Bromwich Internet
United KingdomBirmingham Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • rajivnath Rajiv (@rajivnath) reported from Birmingham, England

    @PaoloMariniUk @barmyarmyuk @ThreeUK To be fair I only ever visit London a handful of times but the service is unusable even when I have full bars. I'm not expecting super speeds just enough to send a few pics and videos on WhatsApp. In Birmingham the service is fantastic so it's a bit of a conundrum. Sort it out 3

  • PrincessTima3 Princess Tima (@PrincessTima3) reported from Walsall Wood, England

    @ThreeUKSupport very annoyed and angry at your service lately and when I call I get put on hold or transfer to the wrong team 😡😡😡😡😡😡😡

  • beninbrighton Ben Hills-Jones (@beninbrighton) reported from Birmingham, England

    @ThreeUKSupport Apparently. As a Three customer let me give you some feedback. It comes across like all your Tweets are rushed and incorrect. Starting a sentence with a lowercase letter really doesn’t look good

  • BenMarkley Ben Markley (@BenMarkley) reported from Tamworth District, England

    @BootBorisOut @ThreeUKSupport Exactly. @EE managed it on day one of iPhone supporting eSIM. what exactly it the issue!!

  • PrincessTima3 Princess Tima (@PrincessTima3) reported from Walsall Wood, England

    @ThreeUKSupport peu gérer honest maybe you should admit to all your customer that you cannot provide is internet service so we can cancel ou he contract and move on ! Let start 2020 in honestly ! Lol it been 4months your network is shit 🙈😩😓

  • producerSX S-X (@producerSX) reported from Wolverhampton, England

    @ThreeUKSupport i want out of my contract because i can never get service anywhere. i pay £80 a month to get upset everytime i open my phone. this isn’t what your contract said would happen. how do i leave without paying to do so

  • jane_ellery_ Jane 🍂🍁🎃 (@jane_ellery_) reported from Birmingham, England

    90 mins without internet earlier even though my phone said full signal, nothing would load, so I couldn’t pay for my parking!!! Nothing but problems with @ThreeUK

  • wendyclaire wendyclaire (@wendyclaire) reported from Birmingham, England

    @ThreeUKSupport absolutely disgraceful cant even get to speak to anyone from 3 going bad to worse

  • Bigglesdaf Andrew (@Bigglesdaf) reported from Wombourne, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

  • im_wesleyjatt Wesley Zubair ਜੱਟ (@im_wesleyjatt) reported from Birmingham, England

    @Saltbar @ThreeUK Absolutely, miss out quite a lot yesterday due to network down, hope we get some payment reduce in next billing.

  • BenLimehouse Ben Limehouse (@BenLimehouse) reported from Redditch, England

    @ThreeUKSupport Literally the most useless response. You have a customer here that has been with you for 5 years asking for some support with an unresolved issue and getting no traction and when I call up I get no further and it just goes round in circles and have to explain the situation again.

  • andrea_stoneCSC Andrea Stone 🧘🏽‍♂️ (@andrea_stoneCSC) reported from Birmingham, England

    😡 someone has fraudulently used my name/ address to open a mobile phone contract with @ThreeUK. I call Three and they ask me for password and security questions!! I try to explain that I cannot answer as I did not open the account but they can’t help!! #vpoornoncustomerservice

  • Tomavfc15 Tom (@Tomavfc15) reported from Birmingham, England

    @ThreeUK are bloody awful 😭😭😭

  • eapxxxx ems. (@eapxxxx) reported from West Bromwich, England

    @ThreeUK officially have the worst customer service. on the phone for nearly 50 mins for me to get NOWHERE 🤯

  • numann_haque Numann Haque (@numann_haque) reported from Birmingham, England

    @_catherineannx @ThreeUK Having the same problem everywhere i go get no signal 😞

  • field133 daniel (@field133) reported from Dudley, England

    @ThreeUK not a very happy customer here every time I try to do live chat regarding account it says no operator available. And this is at various time during the last 3 days 😕😕

  • A_Guy_on_Here ⚘Phil; Facetious Git.. Tongue deep in cheek. (@A_Guy_on_Here) reported from Birmingham, England

    Would like to say a huge thankyou to @ThreeUK @ThreeUKSupport for their fabulous customer service & advice... HOWEVER... Since I've not received a single reply to any of my tweets from them I cant. (Not the 1st time in my many years with them I've had "help" issues tbh)

  • stowtom2010 Tom (@stowtom2010) reported from Birmingham, England

    Terrible customer service from @ThreeUKSupport - they confirm compensation WILL be offered for the recent outage but ONLY if you call them on a number that you can’t get through it. It’s a never-ending vicious circle and designed so that you won’t claim. Awful. Time to leave...

  • field133 daniel (@field133) reported from Dudley, England

    @ThreeUK @Threedown today has been like morse code having a phone that is intermittent and not being able to keep in touch for up to date.😪😪I think a goodie bag would help me forget the inconvenience

  • A_J_92 Ash❗️ (@A_J_92) reported from Birmingham, England

    @georgiaahale @giffgaff @TalkTalk @ThreeUK Oh shit! If it was within 14 days you can defo cancel penalty free as that's within the cooling off period. Make a complaint if you haven't already, don't let them get away with it. Sometimes they need that kick if all else fails email the CEO I can provide email ad.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • columbo_80 just one more thing! (@columbo_80) reported

    @ThreeUK hey there! I’ve been getting terrible signal coverage for a good few months now. My phone can even show bars of 4g signal but yet I lose connection. Phone cuts out in places that once had great signal. What’s going on? I live in ne26 but experience this problem all over

  • katiemat1408 Kate V (@katiemat1408) reported

    @ThreeUK I contacted the agent via Live chat to terminate my contract. He said the cooling off period ended on 18th Oct as contract starts on 5th. But actually, letter date is 5th and contract starta date is on 10th? So I can still terminate without extra fee right? He refused to help

  • GU0SUP Phil Cooper 🇬🇬 (@GU0SUP) reported

    @ItinerantHam @ThreeUKSupport Check that the network you select isn't going to charge you for roaming..... ThreeUK may have a list somewhere 🤔

  • LFCSovereign61 Paul 🔱#Sovereign 🇬🇧 (@LFCSovereign61) reported

    @ThreeUKSupport Just one slight problem with that; this phone doesn’t have 3G.

  • ItinerantHam John - M0IDA (@ItinerantHam) reported

    Just been told by @ThreeUKSupport that when you're roaming, you now have to find a network manually when roaming - not automatically. Is this experience the same for other operators? Its like going back 30 years!

  • davelloyd1980 Dave Lloyd (@davelloyd1980) reported

    Piece of advice, don’t EVER go with @ThreeUK for 5G home broadband! First couple of months it was fine but for 8 weeks now we’ve had such a bad signal we can’t watch any streaming services and live sport is impossible to follow as it pixelates so badly.

  • sparklexstyle Jenny Palmer (@sparklexstyle) reported

    @ThreeUK Please can you help - I took out a contract with three on 15 Sept - there was a problem with delivery of the phone so I asked for refund - it is with complaints ref: 327 107 13 still no refund can you contact me thank you 🙏🏽

  • apthous Plagemonster (@apthous) reported

    @ThreeUKSupport And there we have it, take the money and leave you without service. What an awful service

  • apthous Plagemonster (@apthous) reported

    @ThreeUK Pity your customer service is so abysmal

  • liamnorris1001 liam norris (@liamnorris1001) reported

    Yet again no reception from @ThreeUK , repeatedly told during call that line was breaking up before it cut off. Shockingly awful network and cannot wait for contract to end.