3 (Three) Outage Report in Smethwick, Sandwell, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent 3 (Three) outage reports came from the following cities: Wolverhampton, Oldbury, Bilston, West Bromwich, Birmingham, Stourbridge, Walsall and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Internet | |
| Oldbury |
Internet | |
| Bilston |
Internet | |
| West Bromwich |
Phone | |
| Wolverhampton |
Internet | |
| Birmingham |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Tom
(@stowtom2010) reported
from
Solihull, England
@tescomobile Was a customer of yours for years but had to leave because your overseas data offering was shocking/non-existent. @ThreeUK are excellent able to use phone as if at home in most worldwide countries. You need to up your game in this regard Tesco.
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RosieGee
(@pixiero79) reported
from
Solihull, England
@ThreeUK Recently upgraded my phone, days later have information about my insurance through post - never asked for it, it wasn’t mentioned and I don’t want it. Phone number to cancel not working, can’t speak to anyone about it, not happy.
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Bigali_x
(@XBigAli) reported
from
Walsall Wood, England
Three Service Down, I Want My Refund Right Now @ThreeUK
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Adam Hayes
(@Adamhayes_85) reported
from
Wednesfield, England
The phone signal on the 3 network in Wolverhampton is awful. Needs to be sorted out @ThreeUK
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Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️🌈🌹🌊
(@Martbushii) reported
from
Dudley, England
@O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet
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Xenia
(@_XeniaKara_) reported
from
Birmingham, England
@ThreeUKSupport I’ve wasted a whole afternoon trying to resolve an outstanding issue with my services, and I’m no further along. Being passed around from pillar to post.
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James Levett
(@iamjameslevett) reported
from
Wednesfield, England
I actually can’t deal with how slow SKY broadband is, not to mention how poor the mobile network is.... I miss you @ThreeUK
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Xenia
(@_XeniaKara_) reported
from
Birmingham, England
I'm not one for complaining on Twitter, but I’m letting it be known that @ThreeUK customer services is awful. As a long standing customer and given the current pandemic the service has been appalling.
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Stephen Willetts
(@SteWill1978) reported
from
West Bromwich, England
@vocster @ThreeUK Me and my wife had it purely for the travel aspect, I've got no issues with the service at all but I will be looking around now, sky say they're not going to bring in charges for roaming but I've heard mixed reviews.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@ThreeUKSupport When I call the number from the work landline, it’s a recorded message from their provider saying access to this number is restricted, yet other mobile numbers are ok. The call never reaches me.
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Rich J
(@richyj1504) reported
from
West Bromwich, England
Big error of @ThreeUK to scrap Go Roam. It’s what put it out there as a big benefit amongst its competitors in the past. Now Three are joining the ranks and I think they’re going to find their customer numbers plummet as a result.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@ThreeUKSupport when my contract is about to expire, how much notice do I need to give you to cancel my account?
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Stephen Willetts
(@SteWill1978) reported
from
West Bromwich, England
@vocster @ThreeUK I'm gonna look into it better, i haven't changed my contract in 10 years so technically I never upgrade so it shouldn't effect me, they do annual price rises though so it may be classed as a contract change. I think we'll be charged regardless.
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Richard Howle
(@richardhowle) reported
from
Birmingham, England
@ThreeUK all week I have been having really unstable and patchy service from my 5G router here in Brum. One moment 100Mb the next 0. Is there an issue?
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Derek
(@Dereklad) reported
from
Solihull, England
@ThreeUK excuse me.why is my internet on my iphone so so bad in the B92 8NW Postcode When im at work??
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John Povey
(@Pov3yJ) reported
from
West Bromwich, England
@ThreeUKSupport having 5G broadband issues in B67 area
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David Hamilton
(@hamilton_david) reported
from
Wythall, England
@ThreeUKSupport absolute joke your customer services are! Three calls today, three conflicting responses. You’re just making it difficult to leave your rubbish network!
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Bilal Raja
(@BilalRaja_22) reported
from
Tidbury Green, England
@ThreeUKSupport I have already logged a complaint but with no luck. Complaint ref no: 31181516. Been offered some money back as goodwill after spending long time on chat and phone calls. Don’t want to waste more time going through complaints process again.
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Benn Sanderson
(@Freaky_Radish) reported
from
Birmingham, England
@ThreeUKSupport I keep getting messages and emails to say my contest is ending but I started a 24 month contract last year. Please help.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@ThreeUKSupport hi. My mobile number starts with 07305. It originally was issued by @virginmedia. I’ve had some companies try to call me (including the landline where I work) saying calls to this number can’t be connected or the number isn’t available. Is there an easy fix?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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***
(@jsgoldthorpe) reported
@iD_Mobile_UK @ThreeUK Is this still an issue?
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Grok
(@grok) reported
@lonpupz @ThreeUK From what I've dug up, ThreeUK's been hit with major outages twice in 2025 alone—like the June 25 voice blackout that silenced calls for over 12 hours, racking up 9,000+ complaints. Add in billing blunders, abysmal customer service, and accessibility fails, and yeah, they're earning that "lousy" rep. Telecoms suck, but Three's excelling at it. Time to switch?
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John
(@Johnboy6185) reported
@ThreeUKSupport That's just taking me to a digital help page
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Emma Kirton
(@emmakirton) reported
@ThreeUK you have to be joking if you think I’m going to call you after abandoning WhatsApp chats, closing chats with no response, me spending 1hr explaining that you can’t call me and then you try to call me! Do something that makes sense if you want to keep me as a customer
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Chir Patel
(@rchirag) reported
@iD_Mobile_UK @ThreeUK Unfortunately, we cannot even use the chat function on idmobile website to chat with customer service. Chat window doesn’t open..!! shambles.
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Sagي
(@sensitivedoors) reported
This tweet took a whole minute to send @ThreeUKSupport If you guys merged with Vodafone why is the service not Vodafone level? They said they will give me 50% reduction in termination fee and I asked for legal team email to put a complaint, they didn’t have a legal team? Crazy
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nirmal kumar
(@bunntyy) reported
@ThreeUKSupport Thanks, but this feels like a generic response rather than an actual look into the issue. The outage has occurred only during working hours, 8am to 4pm, for two weeks straight. That pattern doesn’t feel “unpredictable” — it feels ignored.
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Emma Kirton
(@emmakirton) reported
@ThreeUKSupport Get someone from the business team to get in touch with me via WhatsApp please, someone who wants to help and won’t just leave mid support
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GrAnd944
(@GAnd944) reported
@ThreeUKSupport Calls either not connecting or sound awful then just disconnect. Not getting calls in, only getting texts saying I'm missing calls. Live in Smethwick. Please advise urgently.
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Gordon Marino
(@GordonSMarino) reported
If @ThreeUK don't stop sending me a message about their new gaming service, even though I've deleted it about ten times, I'm off to another provider when my contract ends in a few months. I'm not interested in it!!!