3 (Three) Outage Report in Smethwick, Sandwell, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Stourbridge, Walsall, West Bromwich, Wolverhampton, Dudley, Oldbury and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Stourbridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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🇪🇺 Chaz6 🇪🇺
(@chaz_6) reported
from
Dudley, England
@ThreeUK does your new 5G business broadband product support #ipv6, and if so, what size prefix do you delegate?
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Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️🌈🌹🌊
(@Martbushii) reported
from
Dudley, England
@O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet
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Jon Evans
(@jonoevans84) reported
from
Birmingham, England
@ThreeUK my wife keeps dropping out but phone service is fine, this seems to be happening on evenings consistently! I am in B14 area of Birmingham. Is there a reason for this!
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Mark Hulme.💀
(@MarkHulme_) reported
from
Willenhall, England
Hey @ThreeUK, can you tell me if there’s any issues in my area as I’ve been getting no signal since yesterday morning? @ThreeUKSupport
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Rich J
(@richyj1504) reported
from
West Bromwich, England
Big error of @ThreeUK to scrap Go Roam. It’s what put it out there as a big benefit amongst its competitors in the past. Now Three are joining the ranks and I think they’re going to find their customer numbers plummet as a result.
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Eder Zavala
(@ederzavala) reported
from
Birmingham, England
@ThreeUKSupport terrible mobile broadband in B15 and B17 for a couple of weeks now. It didn’t use to be like this. I’m changing provider.
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Luke
(@And_im_wasted) reported
from
Birmingham, England
@ThreeUKSupport Hi Fraser, I’ve been sent the wrong one. I was then told to visit a Three store, but the Three store couldn’t give me a new SIM. Happy to DM you the details if you’re willing to help?
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Richard Howle
(@richardhowle) reported
from
Birmingham, England
@ThreeUK all week I have been having really unstable and patchy service from my 5G router here in Brum. One moment 100Mb the next 0. Is there an issue?
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Forbes Coleman 🇬🇾🇬🇧🇪🇺
(@ForbesProducer) reported
from
Birmingham, England
@ThreeUK My signal has been appalling across the entirety of Birmingham for weeks. Even switching to 3G makes no difference. Are there issues? Over subscribed network? What am I paying for? 🤔
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Bilal Raja
(@BilalRaja_22) reported
from
Tidbury Green, England
@ThreeUKSupport I have already logged a complaint but with no luck. Complaint ref no: 31181516. Been offered some money back as goodwill after spending long time on chat and phone calls. Don’t want to waste more time going through complaints process again.
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@ThreeUK Birmingham’s signal strength is rubbish too in large swathes of the City
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Bigali_x
(@XBigAli) reported
from
Walsall Wood, England
Three Service Down, I Want My Refund Right Now @ThreeUK
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Andy Hollyhead
(@HollyheadAndy) reported
from
Birmingham, England
@ThreeUK not much point in having a 5G phone if I can’t get a 5G signal in city centres like Birmingham is there? Really disappointed with the coverage.
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The_beefy_one
(@Thebeefyone2) reported
from
Dudley, England
@ThreeUK guys, I turned off my router the other day to go on holiday and since I’ve turned it back on the service has been so hit and miss. Any ideas??
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Izazul
(@izzyali51) reported
from
Birmingham, England
@ThreeUK how many more times am I going to have a loss of connection just because of a mast backload?? I DONT CARE about your excuses. The fact that I don’t have network at all neither on my modem and my phone is pissing me off to actually open a law suit. Ugh fix it ASAP.
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Stephen Willetts
(@SteWill1978) reported
from
West Bromwich, England
@vocster @ThreeUK I'm gonna look into it better, i haven't changed my contract in 10 years so technically I never upgrade so it shouldn't effect me, they do annual price rises though so it may be classed as a contract change. I think we'll be charged regardless.
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Michael C
(@MichaelCFA247) reported
from
Birmingham, England
Do not buy sim deals from @ThreeUK they promise one price and give you something completely different, even their customer relations team are less then useful 🤡🤡 #Complaint #Ombudsman
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Adam Hayes
(@Adamhayes_85) reported
from
Wednesfield, England
The phone signal on the 3 network in Wolverhampton is awful. Needs to be sorted out @ThreeUK
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Derek
(@Dereklad) reported
from
Solihull, England
@ThreeUK excuse me.why is my internet on my iphone so so bad in the B92 8NW Postcode When im at work??
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Stephen Willetts
(@SteWill1978) reported
from
West Bromwich, England
@vocster @ThreeUK Me and my wife had it purely for the travel aspect, I've got no issues with the service at all but I will be looking around now, sky say they're not going to bring in charges for roaming but I've heard mixed reviews.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Letholdus 💙
(@letholdus666) reported
@ThreeUK How about actually providing the service which people pay for? Like a stable working 4G network that doesn't drop out every 2mins or is so slow you can't even listen to an Internet radio station without it buffering!! & that's in an area with Excellent coverage!
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Anna Morrison
(@annamorrison124) reported
@ThreeUK issues should not take this long to be resolved. This live chat is not helpful.
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Tim
(@pushtim_) reported
@ThreeUKSupport Hi, having some trouble. Got a new SIM only contract from you to replace PAYG from you. Filled out the form to transfer the original number across. The old SIM has stopped working but the new one still has the new number. It's been over 48hrs now. Help!
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Christopher John
(@mrchrisjohn) reported
Dear @ThreeUK your payments system is not working Try to top up and account - Bank authorises the payment but then your system does not collect the payment so the credit cannot be applied to the account
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Jacob-WAAV
(@JacobWAAV) reported
@ThreeUK Has failed me at almost every step. The only thing they didn't drop the ball on was providing me a router. (But even then. I had to buy add ons to boost the already awful signal.)
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Sean Taylor
(@SprintingTaylor) reported
@virginmedia can you look at the poor network reliability in NN15 please? Yet again our internet is down. Last Friday the connection was so poor we teathered from a @ThreeUK mobile to GoogleMeet friends as your service was unuseable.
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Woody and the Bandits
(@dibdobw) reported
@ThreeUK I can’t even get on to your site to complain as the internet is so slow!
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Mike Hensman
(@hensman_mike) reported
Yet again @ThreeUK my phone call to @BritishGasHelp which I waited 30 mins for was cut off because of your appalling service. Explain to me again why I have to keep paying this phone contract!! 😡
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Unknown Caller 🕙
(@idonthavetwita) reported
@ThreeUK @ThreeUKSupport another day with awful connection
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The Petrol Shed
(@thepetrolshed) reported
@ThreeUK any ideas why your 4g broadband is now less than 1mb in TN3 9AG? Are you still making ‘improvements’ to your network? Or is this the improved offer?