3 (Three) outages and service status in Smethwick, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (71%)
- Total Blackout (14%)
- Wi-fi (14%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent 3 (Three) outage reports came from the following cities: Wolverhampton, Birmingham, Wednesbury, Sutton Coldfield, and Walsall.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton
|
Wi-fi | 10 days ago |
|
Birmingham
|
Total Blackout | 19 days ago |
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Birmingham
|
Internet | 21 days ago |
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Wolverhampton
|
Internet | 21 days ago |
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Birmingham
|
Internet | 25 days ago |
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Birmingham
|
Internet | 25 days ago |
Community Discussion
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3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Princess Tima (@PrincessTima3) reported from Walsall Wood, England@ThreeUKSupport very annoyed and angry at your service lately and when I call I get put on hold or transfer to the wrong team 😡😡😡😡😡😡😡
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ems. (@eapxxxx) reported from Dudley, Englandonce again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport
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Tom (@TomJersey1234) reported from Birmingham, England@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed
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wendyclaire (@wendyclaire) reported from Birmingham, England@ThreeUKSupport absolutely disgraceful cant even get to speak to anyone from 3 going bad to worse
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Ben Hills-Jones (@beninbrighton) reported from Birmingham, England@ThreeUKSupport Apparently. As a Three customer let me give you some feedback. It comes across like all your Tweets are rushed and incorrect. Starting a sentence with a lowercase letter really doesn’t look good
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James Ridgway 🇬🇧🇺🇦 (@JamesRidgway) reported from Bradmore, EnglandClearly if you are a @ThreeUK customer your life is worthless. No #emergencyalert for me.
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Lucy Calleia (@Locket1975) reported from Woodside, England@ThreeUK can you tell me why the coverage is so bad in DY6 ? Dips in and out or doesn't connect at all. Been like it over almost a month now. Exact postcodes DY6 8XS and DY6 8XF
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Izazul (@izzyali51) reported from Birmingham, England@ThreeUK how many more times am I going to have a loss of connection just because of a mast backload?? I DONT CARE about your excuses. The fact that I don’t have network at all neither on my modem and my phone is pissing me off to actually open a law suit. Ugh fix it ASAP.
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Lee Dawson (@LeeDawson20) reported from Dudley, England@GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact
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hydey (@moseleyhydey) reported from Birmingham, England@ThreeUK Lads, any chance of your home WiFi thing not dropping out for about an hour or so everyday? Every evening without fail
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Stephen Willetts (@SteWill1978) reported from West Bromwich, England@vocster @ThreeUK I'm gonna look into it better, i haven't changed my contract in 10 years so technically I never upgrade so it shouldn't effect me, they do annual price rises though so it may be classed as a contract change. I think we'll be charged regardless.
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Akramantonio (@Akram_Antonio9) reported from Birmingham, England@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment
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Geometric Rate (@MondesirWayne) reported from Birmingham, England@ThreeUK More network failures on Erdington B23 6NT
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Evan Davis (@EvanD) reported from Birmingham, England@ThreeUKSupport When I call the number from the work landline, it’s a recorded message from their provider saying access to this number is restricted, yet other mobile numbers are ok. The call never reaches me.
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Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️🌈🌹🌊 (@Martbushii) reported from Dudley, England@O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet
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Akramantonio (@Akram_Antonio9) reported from Birmingham, England@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport
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Andrew (@Bigglesdaf) reported from Wombourne, England@Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service
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Jane 🍂🍁🎃 (@jane_ellery_) reported from Birmingham, England90 mins without internet earlier even though my phone said full signal, nothing would load, so I couldn’t pay for my parking!!! Nothing but problems with @ThreeUK
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Jay (@JayAulum) reported from Kidderminster, EnglandExceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice
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Emma Casey (@EmmaJCasey) reported from Birmingham, England@ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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huey freeman (@80iishh) reported@ThreeUK @ThreeUKSupport you guys will never know peace in this life.
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Richard Gendal Brown (@gendal) reported@lawrencenewport are you sure it’s the signal? My experience in London (on @ThreeUK) is that I have a full 4G or 5G signal yet am unable to access anything. And it varies by time of day. eg early morning on Upper St Martin’s lane in Covent Garden it’s fine. Lunchtime? Forget it. So I’m guessing the cell is overloaded or the backhaul is saturated. Either way there’s no problem with “signal”. It’s that they’re giving me basically zero bandwidth.
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Donia Alqomlas (@DAlqomlas) reported@ThreeUK @ThreeUKSupport Need help i payed 40 pound to my sim but still not activate what should i do to return my number that i used it more than 10 years
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Danielle (@elektramonster) reported@status_is_down Since arriving in North Norfolk on holiday, there is no 3uk service whatsoever, for miles around where we are staying which is weybourne area. Have to dive over 30 mins on any direction to get even a tiny signal. #threeuk @ThreeUKSupport
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C_R_5 (@c_r_5) reported@ThreeUKSupport For DAYS on end now, our 3broadband getting 6mbps down (with nearly 1sec of latency) & 35mbps up Customer care been worse than a waste of time, saying it's "congestion" A) I live in isolated rural area with a total of 7 houses B) *If* congested, add capacity
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Alisha (@Alishaa_Ali) reported@ThreeUKSupport Please help.i returned 2 tablets using Three’s prepaid return packaging around April 2025. After repeatedly being told there was no evidence, BOTH have now been found. Three says they were “received” June 2026 and won’t fully refund me. I need this investigated
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Dave Ball (@dazbel74) reported@ThreeUK @ThreeUKSupport I bought a £10 SIM card from @asda that comes with 40GB data and unlimited calls and texts for the first month. SIM was activated but no data or calls. Chatted online with a Three agent and apparently it's not a Three issue, it's an ASDA issue. How?
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Sharon Lewis (@punt_sharon) reported@ThreeUKSupport Please advice who I contact regarding signal failure it has been ridiculous for a week I swear I will sue you for incompetency and stress Please advice who my solicitor rights to Because under the consumer act I am entitled to a good service or compo
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Deborah Benady 💙 (@demube) reported@ThreeUK Why is voicemail not working on my 3 account? Others tell me it is the same for them
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CRoM (@romeocln) reportedI moved from @ThreeUK to @O2 and nothing has improved on signal. Blind spots alll over the places. What I really don't get why you don't get anything on 4 antena bars? And could be anywhere in London