3 (Three)

3 (Three) Outage Report in Smethwick, Sandwell, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Smethwick, Sandwell, England 12/12/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent 3 (Three) outage reports came from the following cities: Wolverhampton, Birmingham, West Bromwich, Tipton, Oldbury, Woodside and Bilston.

Loading map, please wait...
City Problem Type Report Time
United KingdomWolverhampton Phone
United KingdomBirmingham Internet
United KingdomWolverhampton Internet
United KingdomWest Bromwich Internet
United KingdomWest Bromwich Total Blackout
United KingdomTipton Internet

Community Discussion

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3 (Three) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • field133 daniel (@field133) reported from Dudley, England

    @ThreeUK absolutely fantastic customer service experience again could not thank you enough for the service support and understanding 😁

  • CityliciousSJ Sadie Jones (@CityliciousSJ) reported from Birmingham, England

    @ThreeUKSupport So I have now been charged a 2nd month after clearly cancelling the chip twice now. This is terrible customer service your telephone contacts don't appear to listen or do their job. I'm outraged and think I need to end my contract.

  • Fundove Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!

  • Agg7Aniket Aniket Aggarwal (@Agg7Aniket) reported from Birmingham, England

    @ThreeUKSupport I will certainly log the complaint, but you have been working to improve your connections since the past 3 years I’ve been on this network and no improvement have been made. University campus near the city centre is 100% of high priority.

  • pauljkeogh Paul Keogh (@pauljkeogh) reported from Dorridge, England

    @MrPaulDH @ThreeUKSupport No still not working mine is a new contract as well for my son. My one that I’ve had a few years is working fine.

  • GarethMBE Gareth Humphreys MBE (@GarethMBE) reported from Birmingham, England

    @ThreeUKSupport Still waiting for a reply after 7 hours how poor is this ! Quote " We are here to Help" What help the Business certainly not the customer !

  • Fundove Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK

  • field133 daniel (@field133) reported from Dudley, England

    @ThreeUKSupport Had to sort out confusion over my bill and had a lovely lady sort this out for me without hassle and even added in something's I didn't even ask for as in reconnecting me as I've been valued customer for over 10 years such a cracking call

  • TheCarlFord Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    @ThreeUKSupport Phone delivered to wrong location Incorrect bills Automated phone service ALWAYS redirects to wrong dept Adhoc nature of emailing bills Letters referred to as sent, but they aren’t An apparent lack of wanting to disclose complaints process

  • CityliciousSJ Sadie Jones (@CityliciousSJ) reported from Birmingham, England

    @ThreeUK absolutely appealing #customerservice after cancelling my phone aim after it was lost and insurance claim being made I'm now being charged for fraudulent activity on the SIM which you should of cancelled 😠 this plus taking early payments joke a of a #network

  • rash61271 Rash (@rash61271) reported from Birmingham, England

    @ThreeUKSupport I have lost my network coverage over the last two days, to the point we were almost left stranded while away. Could not call Uber or phone anyone for help. Same just happened now while driving and using the navigation on my phone. It's getting ridiculous now!!!

  • manlikebaldwin Kacey Jones (@manlikebaldwin) reported from Birmingham, England

    3 network must be the shittest. I have unlimited everything and still never works half the time @ThreeUK

  • AdamCar60698936 Adam (@AdamCar60698936) reported from Birmingham, England

    @ThreeUK gi my name is Adam, would any one be able to help me please I feel like I'm banging my head against a brick wall. Your overseas customer service have failed to sort my problem out for the 5th day its becoming laughable....please can someone help me .....

  • CrackingLeaders Carol Coombes O.B.E (@CrackingLeaders) reported from Birmingham, England

    @ThreeUKSupport Everything is crossed here. We're like contortionists 🙈. Will no doubt be back to you all if problem persists. Still need phone service. Please pass thanks to JJ. 🙌

  • pauljkeogh Paul Keogh (@pauljkeogh) reported from Dorridge, England

    @ThreeUKSupport the app keeps crashing is there a problem with it at the moment happens on 2 different phones.

  • A_J_92 Ash❗️ (@A_J_92) reported from Birmingham, England

    Your Minimum Term finishes on : 14/07/2019 does this mean I have to cancel this 14 June as I want to cancel it not continue. @MartinSLewis @ThreeUKSupport

  • wilkowba74 Brendon Wilkinson (@wilkowba74) reported from Dudley, England

    Never known a provider like @ThreeUK very poor with existing customers and upgrades time for a move STAY WELL CLEAR

  • jassey73 🏳️‍🌈 Jason S 🏳️‍🌈 (@jassey73) reported from Birmingham, England

    @ThreeUKSupport Pointless, done that before and you just come back with ‘congestion in the area’ bollocks. PAC has been requested, time to move to a better network.

  • Thefurrytrucker Pete (@Thefurrytrucker) reported from West Bromwich, England

    Just got a text message from @ThreeUK to tell me how much internet I’ve used this month... ...AT 00:55 AT NIGHT. **** OFF. I DON’T CARE. I’M TRYING TO SLEEP!😡😡😡

  • CrackingLeaders Carol Coombes O.B.E (@CrackingLeaders) reported from Birmingham, England

    @ThreeUKSupport so cheesed off. Can't contact anyone as three still haven't sorted problem, and need to. Been told resolved each month for 5 months, still without service at end of each month to middle of next, 1m apologies, no efficiency. Cheesed off

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • kevcaveney KevCav (@kevcaveney) reported

    @ThreeUK just seen the announcement that Three is removing the free roaming. The outstanding bit of three was the customer service and roaming. Looks like a move at contact end 🙁🙁

  • Quak3r72 Simon Leary (@Quak3r72) reported

    @ThreeUKSupport I thought there was a premium on the service for when I was travelling abroad? My apologies for assuming that to be the case. Or have I been with you for that length of time that it has been and gone?

  • MarkBeerstar58 norman tunna (@MarkBeerstar58) reported

    @ThreeUKSupport @DrNik28 Useless **** network

  • MarkBeerstar58 norman tunna (@MarkBeerstar58) reported

    @ThreeUKSupport @Nbrasso No surprise Someone complaining about poor signal or no 4g

  • Bigfootbull Ian Harrison (@Bigfootbull) reported

    @ThreeUKSupport Very poor service in the CA14 1JX area. The CA15 seems back to normal today

  • streboria Benjamin 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@streboria) reported

    @ThreeUK the main reason I have been a long-term Three customer is being able to use my data allowance outside of the UK without additional charges. Why should I pay extra to use what I’ve already paid for? When my contract ends I will be switching to @O2.

  • angelvolution Dr.A (@angelvolution) reported

    @ThreeUK 2/2 due to breach of contact from your part. As I have no interest in roaming charges. With that being said, I would like to terminate my contract if I have to pay to make calls in my weekend get away or use the Internet whilst travelling in EU. Could you elaborate?

  • Sharmac77 scp-resist (@Sharmac77) reported

    @Obey___ @LJordanMartin @ThreeUK I get it…just seems pretty pointless because it’s gonna be the same fir every network anyway.

  • HarryW34 Harry (@HarryW34) reported

    @ThreeUKSupport They definitely are, "LB". This was literally the only good thing about a network which otherwise offers piss poor coverage throughout the UK. Counting down the days until my contract ends and I can bin you off.

  • a4ann Ann Cardus (she/her) (@a4ann) reported

    So @ThreeUK you're ditching GoRoam. This is the reason we moved to your network years ago. I guess when the latest family contract is up in November there's no reason to stay. Shame, it's been good while it lasted but loyalty goes both ways.