3 (Three) Outage Report in Smethwick, Sandwell, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Kingswinford, Dudley and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Oldbury |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport No point, I’m a business customer. They can’t help. The advice is to CALL business support, difficult with no signal....
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Gareth Humphreys MBE
(@GarethMBE) reported
from
Birmingham, England
@ThreeUKSupport Still waiting for a reply after 7 hours how poor is this ! Quote " We are here to Help" What help the Business certainly not the customer !
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Nicole Talbott
(@Nikkyt_23) reported
from
Birmingham, England
@ThreeUK and then after nearly 2 hours.... they put the phone down.. **** you Three!!!
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Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Redditch, England
@ems_charlottex @VodafoneUK @ThreeUK It’s been a couple months now. I was with them years ago and signal was so so. Went to Vodafone after big they were expensive so back to 3 and they are cheaper but poop signal lol
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Michael Stanfield
(@stanfield81) reported
from
Birmingham, England
@Three_Is_Broken @ThreeUKSupport Glad I left. Vodafone Voxi way forward. 2 months now, not one issue. Paying my last Three bill was one of the most frustrating things I have ever done....
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Or @ThreeUKSupport could just sort the issue. 23 days now, not that I’m counting. I don’t pay for Wi-Fi calling, I pay for a mobile service. The issue is DY7.
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Yeah @ThreeUKSupport you might all be laughing your heads off at 3HQ Towers.... but you’re customers are pulling their hair out at the same repeated advice. Turning your phone off and then on does not magically produce a signal. What next, suggest we run a unicorn 🦄
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Michael Stanfield
(@stanfield81) reported
from
Redditch, England
@ThreeUKSupport Eventually. 1h 22m phone call and still didn't manage to get it paid do to the IVR and DTMF issue, and no promised call back yesterday. Live Chat agent disconnected chat instantly after waiting about 10 minites. Terrible terrible leaving experience.
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
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Paul Clayton
(@Claytoncast) reported
from
Birmingham, England
@ThreeUKSupport Then how do we do this. I cant use the same pin. It tells me on trips. i have just set up a new Pin. i wont know if that works until it lets me down again
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Paul Clayton
(@Claytoncast) reported
from
Birmingham, England
@ThreeUKSupport I am heading to the Us and Portugal on business trips in the next month. Should I just change to vodspahone whose customers dont seem to have these problems. My contract is now up for renewal
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Paul Keogh
(@pauljkeogh) reported
from
Dorridge, England
@MrPaulDH @ThreeUKSupport No still not working mine is a new contract as well for my son. My one that I’ve had a few years is working fine.
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Phone delivered to wrong location Incorrect bills Automated phone service ALWAYS redirects to wrong dept Adhoc nature of emailing bills Letters referred to as sent, but they aren’t An apparent lack of wanting to disclose complaints process
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport I’ve got an iPhone XR but the phone isn’t the issue, it’s a coverage drop out since 9th August which is unacceptable as this is a business mobile @ThreeUKSupport
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Gee 🧙🏾♀️
(@georgiaareyx) reported
from
West Bromwich, England
@ThreeUKSupport I’ve tried all this! I’m really unhappy how I’m paying all this money a month and you guys aren’t even giving me good service coverage for the money I pay!
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Heisenberg
(@Jaysixtinine) reported
from
Birmingham, England
I think I might switch to @EE soon because @ThreeUK are a waste of time can’t get signal anyway and it really ***** me off
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport @JohnButlerEFC It’s pointless checking yet postcode, the website says it’s all okay, but reality is that the signal is poor or non existent
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Eunice Abe
(@fashionenth) reported
from
Birmingham, England
Honestly getting so p*ssed off with @ThreeUKSupport their signal is so bad at my apartment like if I had known I would have just stayed with @EE it was never this bad with them 😡
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Heather
(@MrandMrsK11) reported
from
Birmingham, England
@ThreeUK Can you help. I need a 4g WiFi dongle on pay as you with approx 20gb. Can you help
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RICARDO WILLIAMS
(@iamRicardoW) reported
from
Birmingham, England
@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Freddy Frost
(@FreddyFrost) reported
@ThreeUKSupport It is mainly travelling. Both the data and voice is disappearing. Have a look if you would please around the hol beck area of Leeds. That seems to be the worst.
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Sam
(@SJ__Beck) reported
@ThreeUKSupport Unbelievably useless every customer service agent that is not English/scottish simply cannot help its crazy! I NEED to speak to the previous agent I spoke to about my problem! WE ALREADY AGREED AN OUTCOME!!!!!!!!!! MAD ANNOYING
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Adam Bates
(@AdamPPC) reported
@ThreeUKSupport Hi. My contract's come to an end. I live abroad now so I'd like to go to PAYG. With the time difference, your support is never open at a time I'm awake/available for. What way that isn't live chat/phone can I sort this out please?
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Kenners
(@VonActor) reported
@ThreeUKSupport Wifi calling isnt working, ive rebooted my phone and its still not working. Can you reboot the wifi calling server please. Give it a comfort reboot.
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Ryana
(@ryana_stley) reported
@EE okay thank u @ least ur responding to me. @ThreeUK aren’t replying to me even tho i been their customer for so many years #cancelthreenetwork
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Kat
(@KathrynHarrop90) reported
@ThreeUKSupport Besides, we all know that the 3G signal will eventually be switched off. What am I supposed to do then when 4G fails?
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Kenners
(@VonActor) reported
@ThreeUKSupport Hello, is there an issue with WiFi Calling on Three service. It's not working for me? Thanks
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Veronica
(@_VeronicaHex_) reported
@ThreeUKSupport No, I'm an existing customer. Why/How would re-registering fix that?
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Sam
(@SJ__Beck) reported
@ThreeUK your customer service is absolutely abysmal, you have sent me 3 note 20 ultras ALL 3 SAME PROBLEM. I had already agreed and outcome in the event the third phone did not work. I have spent 2 hours trying to sort the problem and NOBODY is helping!!!!!
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ChauNews
(@chaunews) reported
@VonActor @ThreeUKSupport Same issue being experienced here.