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3 (Three)

3 (Three) outages and service status in Smethwick, England

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Full Outage Map
  • 3 (Three) generated 2 outage signals in the last 24 hours around Smethwick, including 2 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Phone.
  • The most recent signal from this area was received May 21, 10:52 PM GMT+1.
  • 62% Internet (62%)
  • 15% E-mail (15%)
  • 15% Phone (15%)
  • 8% TV (8%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Smethwick, England

The most recent 3 (Three) outage reports came from the following cities: Birmingham, Walsall, Oldbury, West Bromwich, Wolverhampton, Tamworth, Solihull, Bromsgrove, and Bilston.

CityProblem TypeReport Time
Birmingham Phone 10 hours ago
Walsall Internet 14 hours ago
Birmingham Internet 4 days ago
Walsall TV 8 days ago
Birmingham Internet 12 days ago
Birmingham Internet 15 days ago

Nearby cities with recent reports

Birmingham

2 recent signals

10 hours ago
Walsall

1 recent signals

14 hours ago

Community Discussion

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3 (Three) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • amanmarway
    batgirl (@amanmarway) reported from West Bromwich, England

    @ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?

  • Locket1975
    Lucy Calleia (@Locket1975) reported from Woodside, England

    @cookies71 @ThreeUK I feel your pain DY6 it's just awful, so glad my contacts up

  • LeeDawson20
    Lee Dawson (@LeeDawson20) reported from Dudley, England

    @GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact

  • Thebeefyone2
    The_beefy_one (@Thebeefyone2) reported from Dudley, England

    @ThreeUK guys, I turned off my router the other day to go on holiday and since I’ve turned it back on the service has been so hit and miss. Any ideas??

  • mrskhorne
    Karen Horne (@mrskhorne) reported from Sheldon, England

    Youngest son on the @EE network got the 🚨 myself, husband & other sons on @ThreeUK didn’t get an alert -seriously worried if youngest is responsible for emergencies in our household, he can’t even be bothered to come out of his room if the smoke alarm goes off #EmergencyAlerts

  • im_wesleyjatt
    Wesley ਜੱਟ (@im_wesleyjatt) reported from Streetly, England

    @brattandeaf @ThreeUKSupport Apparently I heard somewhere that 3 network used to be good because they share the mast with o2 or EE, but now other network cut tie with them. Therefore 3 have to have own mast this is why it become useless.

  • ChristopherChew
    ℭ𝔥𝔯𝔦𝔰 ☞︎ 🇨 🇭 🇷 🇮 🇸 ☜︎ sᴉɹɥɔ (@ChristopherChew) reported from Swindon, England

    Well I’m switching my phone to @ThreeUK. They’re the only mobile network not affected by the Tory scum infosys scandal.

  • Locket1975
    Lucy Calleia (@Locket1975) reported from Woodside, England

    @ThreeUK can you tell me why the coverage is so bad in DY6 ? Dips in and out or doesn't connect at all. Been like it over almost a month now. Exact postcodes DY6 8XS and DY6 8XF

  • jackkwalters
    Jackk. 🃏 (@jackkwalters) reported from Birmingham, England

    @ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.

  • nataliebates_
    𝔫 𝔢 𝔱 𝔱 𝔩 𝔢 (@nataliebates_) reported from Birmingham, England

    @ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls

  • field133
    daniel (@field133) reported from Dudley, England

    @ThreeUK #5g just received my new 5g phone on a really good plan, would be nice if @Three sent customers rewards though for their loyalty like other suppliers #Over10Years a customer

  • stowtom2010
    Tom (@stowtom2010) reported from Birmingham, England

    Terrible customer service from @ThreeUKSupport - they confirm compensation WILL be offered for the recent outage but ONLY if you call them on a number that you can’t get through it. It’s a never-ending vicious circle and designed so that you won’t claim. Awful. Time to leave...

  • 7DSD
    🌾🚜𝕯𝖆𝖑🍕🍕🍕 (@7DSD) reported from West Bromwich, England

    @Vishaldutta @ThreeUKSupport I had this exact same issue/screen 2 days ago & just gave up.

  • MrsAPatelYorke
    Ansuya Patel-Yorke (@MrsAPatelYorke) reported from Wolverhampton, England

    @ThreeUKSupport not been able to log on to my app for 2 days- any ideas how long will it be down for??

  • Locket1975
    Lucy Calleia (@Locket1975) reported from Woodside, England

    @ThreeUK can you tell me why the coverage is so bad in DY6 ? Dips in and out or doesn't connect at all. Been like it over almost a month now. Exact postcodes DY6 8XS and DY6 8XF

  • psicorps2000
    David H-T 🏳️‍🌈🇪🇺🇳🇴🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@psicorps2000) reported from Birmingham, England

    Anybody on @ThreeUK having problems sending/receiving texts? Can't send at all. Tried rebooting phone etc.

  • TomWush
    Tom Morgan (@TomWush) reported from Birmingham, England

    @cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.

  • Akram_Antonio9
    Akramantonio (@Akram_Antonio9) reported from Birmingham, England

    @ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment

  • sabphotos69
    SAB Photography (@sabphotos69) reported from Woodside, England

    @simonmaroulis @O2 @ThreeUK The mast near me. Hasn’t worked in now 19months. I understand dead spots, but I struggle to get a 4g signal anywhere. Utterly ridiculous.

  • eapxxxx
    ems. (@eapxxxx) reported from West Bromwich, England

    @ThreeUK officially have the worst customer service. on the phone for nearly 50 mins for me to get NOWHERE 🤯

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • woodland246
    woodland246 (@woodland246) reported

    @CBTwizard @MartinSLewis @ThreeUK Can you cancel the contract? For online/phone (distance) sales of mobile contracts, the cooling-off period is 14 days. The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 apply, but some companies allow a longer period.

  • thatdunleavy
    hannah dunleavy (@thatdunleavy) reported

    @ThreeUK What's going on with there being no service in Cambridge today? The chatbot is asking for patience, but I'm running out of it.

  • franchaela_x
    elle🤍 franchaela (@franchaela_x) reported

    @jamesma34307397 @ThreeUK @ThreeUKSupport I spoke to customer service and they kept trying to say it’s an issue with my phone and wouldn’t listen when I said other family members on three in the house are having the same problem.

  • broony1987
    Broony (@broony1987) reported

    @ThreeUKSupport your mobile signal is terrible

  • AliceBurke98
    Alice Burke (@AliceBurke98) reported

    @ThreeUK I need help with a sim and roaming issue. Your online chat it repetitive and not solving the issue

  • joeisstanding
    Joe Tweeting. (@joeisstanding) reported

    I had the same issue when speaking to @ThreeUK about the money they owed me after I traded in my old phone last year. Bring back UK customer service.

  • DF97678
    DF (@DF97678) reported

    @ThreeUKSupport why are there never any cafe Nero codes?

  • DavidCl88428325
    David Clarke (@DavidCl88428325) reported

    @ThreeUK yet again your network went down in the bt54 area during the week, wednesday 13th may, why? At a time when i most needed a signal due to a relative in hosp, you let me down yet again! Your network, customer service and attitude are awful! When is the next outage?

  • MarkChappe93649
    Mark Chappell (@MarkChappe93649) reported

    @ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom

  • JonoWhoElse
    Jono (@JonoWhoElse) reported

    @ThreeUKSupport Are there any issues with your mobile wifi in the north east? Keep having issues with your 5G