3 (Three)

3 (Three) Outage Report in Smethwick, Sandwell, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Smethwick, Sandwell, England 09/18/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent 3 (Three) outage reports came from the following cities: Oldbury, Birmingham, Wolverhampton, Walsall, Dudley, Tamworth, West Bromwich, Sutton Coldfield and Kidderminster.

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City Problem Type Report Time
United KingdomOldbury Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWolverhampton Internet
United KingdomWolverhampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • field133 daniel (@field133) reported from Dudley, England

    @ThreeUK not a very happy customer here every time I try to do live chat regarding account it says no operator available. And this is at various time during the last 3 days 😕😕

  • A_Guy_on_Here ⚘Phil; Facetious Git.. Tongue deep in cheek. (@A_Guy_on_Here) reported from Birmingham, England

    Would like to say a huge thankyou to @ThreeUK @ThreeUKSupport for their fabulous customer service & advice... HOWEVER... Since I've not received a single reply to any of my tweets from them I cant. (Not the 1st time in my many years with them I've had "help" issues tbh)

  • fashionenth Eunice Abe (@fashionenth) reported from Birmingham, England

    The worst decision I made was to sign up with @ThreeUK someone get me out of this contract! #threedown

  • producerSX S-X (@producerSX) reported from Wolverhampton, England

    @ThreeUKSupport i want out of my contract because i can never get service anywhere. i pay £80 a month to get upset everytime i open my phone. this isn’t what your contract said would happen. how do i leave without paying to do so

  • jane_ellery_ Jane 🍂🍁🎃 (@jane_ellery_) reported from Birmingham, England

    90 mins without internet earlier even though my phone said full signal, nothing would load, so I couldn’t pay for my parking!!! Nothing but problems with @ThreeUK

  • beninbrighton Ben Hills-Jones (@beninbrighton) reported from Birmingham, England

    @ThreeUKSupport Apparently. As a Three customer let me give you some feedback. It comes across like all your Tweets are rushed and incorrect. Starting a sentence with a lowercase letter really doesn’t look good

  • im_wesleyjatt Wesley Zubair ਜੱਟ (@im_wesleyjatt) reported from Birmingham, England

    @Saltbar @ThreeUK Absolutely, miss out quite a lot yesterday due to network down, hope we get some payment reduce in next billing.

  • rajivnath Rajiv (@rajivnath) reported from Birmingham, England

    @PaoloMariniUk @barmyarmyuk @ThreeUK To be fair I only ever visit London a handful of times but the service is unusable even when I have full bars. I'm not expecting super speeds just enough to send a few pics and videos on WhatsApp. In Birmingham the service is fantastic so it's a bit of a conundrum. Sort it out 3

  • field133 daniel (@field133) reported from Dudley, England

    @ThreeUK @Threedown today has been like morse code having a phone that is intermittent and not being able to keep in touch for up to date.😪😪I think a goodie bag would help me forget the inconvenience

  • eapxxxx ems. (@eapxxxx) reported from West Bromwich, England

    @ThreeUK officially have the worst customer service. on the phone for nearly 50 mins for me to get NOWHERE 🤯

  • wendyclaire wendyclaire (@wendyclaire) reported from Birmingham, England

    @ThreeUKSupport absolutely disgraceful cant even get to speak to anyone from 3 going bad to worse

  • PrincessTima3 Princess Tima (@PrincessTima3) reported from Walsall Wood, England

    @ThreeUKSupport very annoyed and angry at your service lately and when I call I get put on hold or transfer to the wrong team 😡😡😡😡😡😡😡

  • numann_haque Numann Haque (@numann_haque) reported from Birmingham, England

    @_catherineannx @ThreeUK Having the same problem everywhere i go get no signal 😞

  • andrea_stoneCSC Andrea Stone 🧘🏽‍♂️ (@andrea_stoneCSC) reported from Birmingham, England

    😡 someone has fraudulently used my name/ address to open a mobile phone contract with @ThreeUK. I call Three and they ask me for password and security questions!! I try to explain that I cannot answer as I did not open the account but they can’t help!! #vpoornoncustomerservice

  • ChizBoiii #HotHouse🏠 (@ChizBoiii) reported from Birmingham, England

    @ThreeUKSupport can we have the service we are paying for please...

  • fayyazshahid1 🏴󠁧󠁢󠁥󠁮󠁧󠁿راہ نورد 🇵🇰 (@fayyazshahid1) reported from Birmingham, England

    @ThreeUK Absolutely Unacceptable! We normally always dont get the best service anyway!!! No apologies Compensate Customers!!!! Enough is enough!!!

  • Tomavfc15 Tom (@Tomavfc15) reported from Birmingham, England

    @ThreeUK are bloody awful 😭😭😭

  • BenMarkley Ben Markley (@BenMarkley) reported from Tamworth District, England

    @BootBorisOut @ThreeUKSupport Exactly. @EE managed it on day one of iPhone supporting eSIM. what exactly it the issue!!

  • BenLimehouse Ben Limehouse (@BenLimehouse) reported from Redditch, England

    @ThreeUKSupport Literally the most useless response. You have a customer here that has been with you for 5 years asking for some support with an unresolved issue and getting no traction and when I call up I get no further and it just goes round in circles and have to explain the situation again.

  • stowtom2010 Tom (@stowtom2010) reported from Birmingham, England

    Terrible customer service from @ThreeUKSupport - they confirm compensation WILL be offered for the recent outage but ONLY if you call them on a number that you can’t get through it. It’s a never-ending vicious circle and designed so that you won’t claim. Awful. Time to leave...

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • neil_armour neil (@neil_armour) reported

    @ThreeUK So pleased I left @ThreeUK last month Had been with them for over 10 years with a number of contracts but poor service and call quality did it

  • CarolineFi44122 Lady Eff (@CarolineFi44122) reported

    @ThreeUK I want out of my contract NOW! I'm cancelling my payment. It's been bedlam every since I joined this amateur network. Buy cheap buy twice people!

  • mr_september17 A W (@mr_september17) reported

    First @ThreeUK went down and now @monzo. FFS.

  • an1l an1l ☻ ❎ (@an1l) reported

    @ThreeUK I'm with @SMARTYMobileUK who use your network. Smarty are not smart about their replies. The signal & coverage I get in many areas is atrocious to non-existent. Does "Three" mean that only 3 people get a signal at any one time?!

  • doncorleon44756 don corleone (@doncorleon44756) reported

    @ThreeUK @ThreeUKSupport We still having problems in liverpool 8 postcode

  • Ali_Golding Ali Golding (@Ali_Golding) reported

    @ThreeUK Hello! Hello! Phone services are still not working!

  • alit321 Alit (@alit321) reported

    @ThreeUKSupport this is the 3rd day and I am still unable to make any calls. The problem doesn't seem fixed for me.

  • andywebster5 Andy (@andywebster5) reported

    @ThreeUK For me to leave you, you want £125 cancelling fee, what compensation are you going to give us for a full day of no service

  • unkateef Keith (@unkateef) reported

    @ThreeUK @ThreeUK two days without a signal albeit a brief resume to normal service yesterday evening after I’d finished work and no longer needed my phone to contact customers. Sort it out or do you want me to be equally as bad when paying my bill.

  • RantAboutBoxing James (@RantAboutBoxing) reported

    @ThreeUK is service down again? You really are shite.