3 (Three)

3 (Three) Outage Report in Smethwick, Sandwell, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Smethwick, Sandwell, England 03/01/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent 3 (Three) outage reports came from the following cities: Birmingham, Dudley, Wolverhampton, Oldbury and Kingswinford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomDudley Phone
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet

Community Discussion

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3 (Three) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • _XeniaKara_ Xenia (@_XeniaKara_) reported from Birmingham, England

    I'm not one for complaining on Twitter, but I’m letting it be known that @ThreeUK customer services is awful. As a long standing customer and given the current pandemic the service has been appalling.

  • psicorps2000 David H-T 🏳️‍🌈🇪🇺🇳🇴🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@psicorps2000) reported from Solihull, England

    @shreypuranik @ThreeUK Okay, tried this but it didn't solve the problem.

  • 7DSD 🌾🚜𝕯𝖆𝖑🍕🍕🍕 (@7DSD) reported from West Bromwich, England

    @Vishaldutta @ThreeUKSupport I had this exact same issue/screen 2 days ago & just gave up.

  • Bizzle_187 Tally B (@Bizzle_187) reported from Wolverhampton, England

    @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

  • Kristoff_Derek 🅺🆁🅸🆂🆃🅾🅵🅵_🅳🅴🆁🅴🅺 (@Kristoff_Derek) reported from Birmingham, England

    @ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England

    @thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.

  • moseleyhydey hydey (@moseleyhydey) reported from Birmingham, England

    @ThreeUK Lads, any chance of your home WiFi thing not dropping out for about an hour or so everyday? Every evening without fail

  • Freaky_Radish Benn Sanderson (@Freaky_Radish) reported from Birmingham, England

    @ThreeUKSupport is there a problem with texting in Birmingham? My messages keep failing.

  • iamjameslevett James Levett (@iamjameslevett) reported from Wednesfield, England

    I actually can’t deal with how slow SKY broadband is, not to mention how poor the mobile network is.... I miss you @ThreeUK

  • hamilton_david David Hamilton (@hamilton_david) reported from Wythall, England

    @ThreeUKSupport absolute joke your customer services are! Three calls today, three conflicting responses. You’re just making it difficult to leave your rubbish network!

  • stowtom2010 Tom (@stowtom2010) reported from Solihull, England

    @tescomobile Was a customer of yours for years but had to leave because your overseas data offering was shocking/non-existent. @ThreeUK are excellent able to use phone as if at home in most worldwide countries. You need to up your game in this regard Tesco.

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England

    @thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..

  • iareed Ian 🐺 (@iareed) reported from Kinvere, England

    @ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?

  • philipbase Philip Base (@philipbase) reported from Birmingham, England

    @ThreeUKSupport the quickest way to get support from three is to leave lol... awful company to have a phone with... absolute shambles and scam artists

  • psicorps2000 David H-T 🏳️‍🌈🇪🇺🇳🇴🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@psicorps2000) reported from Birmingham, England

    Anybody on @ThreeUK having problems sending/receiving texts? Can't send at all. Tried rebooting phone etc.

  • thetrainbasher busphotography.co.uk (@thetrainbasher) reported from Dudley, England

    @ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls

  • philipbase Philip Base (@philipbase) reported from Birmingham, England

    @ThreeUKSupport Lol says down please try later

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England

    @ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England

    @ThreeUKSupport My contract for the old number should have been cancelled in MAY so im getting charged for 8 months on a phone number I haven't used at all, since I threw the old chip away and sold my old phone... I kept being asked for stig number.. or they couldn't cancel the contract.

  • _XeniaKara_ Xenia (@_XeniaKara_) reported from Birmingham, England

    @ThreeUKSupport I’ve wasted a whole afternoon trying to resolve an outstanding issue with my services, and I’m no further along. Being passed around from pillar to post.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • kopite_Lad20 Andy  🇬🇧 🇺🇦 (@kopite_Lad20) reported

    @VodafoneThreeUK not sure if you right to ask. If you with @VodafoneUK you running on Vodafone network and not three network. If you with @ThreeUK you running on three network and not Vodafone network

  • pugpugvw1 chris D (@pugpugvw1) reported

    @ThreeUK @ThreeUKSupport Unable to make or take calls on the phone, texts and net working ok, yet someone with smarty nearby has no issues, any help? as online chat is a waste of space and driving me up the wall on its loop!

  • _Glospics_ Glospics.com (@_Glospics_) reported

    Has anyone had any issues with connectivity to an ftp server using a secure encryption using a @ThreeUK wifi dongle?

  • Syrupie Sarah ☕ (@Syrupie) reported

    The @ThreeUK plus app is awful. It’s just meaningless rewards. No nero anymore? Awful.

  • PhilWillChil Phil (@PhilWillChil) reported

    @ThreeUKSupport what’s the issue in CA10 2NG, really slow speeds and poor coverage. Thanks

  • kopite_Lad20 Andy  🇬🇧 🇺🇦 (@kopite_Lad20) reported

    @Shaunjenks what network does @VodafoneUK and @ThreeUK run on

  • SteHuthwaite Stephen Huthwaite (@SteHuthwaite) reported

    @ThreeUK so i have an issue with my account, ive pm'd three uk support, and nothing. Not 1 reply, disgraceful customer service

  • sammyisawstr95 Sammy (@sammyisawstr95) reported

    @ThreeUKSupport I need some assistance please & am struggling online. I’m no longer a three customer but I need proof of my previous contracts as my house was burgled & the phones stolen

  • DRidge67 David Ridge ✡️🎗️ (@DRidge67) reported

    Weeks of @ThreeUKSupport signal problem still not fixed and you keep sending me txts to say the problem has been fixed - it hasn't, surely you know this! Your customer service is a car crash! Yesterday by way of a resolution 3 offered to cancel my contract, really is that it 🤦🏻

  • Lighkas00 KLC (@Lighkas00) reported

    @ThreeUK For over a week now, network has been so terrible you couldn't have a WhatsApp text deliver in 5 minutes. Browsing is next to impossible.