3 (Three) Outage Report in Smethwick, Sandwell, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (56%)
-
Phone (18%)
-
Total Blackout (15%)
-
Wi-fi (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent 3 (Three) outage reports came from the following cities: Wolverhampton, Birmingham, Bromsgrove, Oldbury, Bilston, West Bromwich, Stourbridge, Walsall and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
||
| Wolverhampton |
Total Blackout | |
| Birmingham |
TV | |
| Bromsgrove |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
-
georgia 🕺🏾
(@georgiaareyx) reported
from
Birmingham, England
Sick to death of never having any service!! I don’t even live out in the sticks!!! Can’t wait until September when I can leave @ThreeUK
-
#HelloMyNameisGary
(@GaryRc379) reported
from
Birmingham, England
@ThreeUKSupport hi is there a network issue in B757pe area both phone have no network or internet
-
Tom
(@TomJersey1234) reported
from
Birmingham, England
@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed
-
Imandeep Kaur
(@ImmyKaur) reported
from
Birmingham, England
@JayJayBansal @ThreeUK Yep, still not working, every channel has said something different, no clarification, just wait til tomorrow.
-
Wayne Corbett
(@brummiechef_) reported
from
Birmingham, England
@ThreeUK thank you for not helping me at all with my mobile phone repair claim, totally broken screen covered by accidental damage in your policy that you have taken £240 pounds off me and basically said tough luck. I am a long term loyal customer with 3 contracts #shameonyou
-
Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor
-
ems.
(@eapxxxx) reported
from
Dudley, England
So @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport
-
Imandeep Kaur
(@ImmyKaur) reported
from
Birmingham, England
@JustNdennis It’s just a plug in box I purchased this week from @ThreeUK, it’s been working ok so far, never had WiFi at home until now.
-
Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
Anyone that had issue with @ThreeUK and been pressure to pay bills when service not working please add comment to we can create a petition against them please. @ThreeUKSupport give you free bill until they tired but do not sort issue
-
Nick gordon
(@Lordgord1986) reported
from
Wednesfield, England
@ThreeUK @paigebr0wn_ Shame you can’t do anything decent for long-standing customers and NHS staff instead of just raising their bill scumbags after my contract is up I’ll be taking my business else where and that’s true of everyone I work with who are on your network
-
Wesley ਜੱਟ
(@im_wesleyjatt) reported
from
Streetly, England
@GuyOrlov @brattandeaf @ThreeUKSupport My contract end in sept and already looking to move to EE. Cannot get any good signal strength in Birmingham City Centre and Sutton Coldfield town.
-
Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.
-
daniel
(@field133) reported
from
Dudley, England
@ThreeUK #5g just received my new 5g phone on a really good plan, would be nice if @Three sent customers rewards though for their loyalty like other suppliers #Over10Years a customer
-
Wesley ਜੱਟ
(@im_wesleyjatt) reported
from
Streetly, England
@brattandeaf @ThreeUKSupport Apparently I heard somewhere that 3 network used to be good because they share the mast with o2 or EE, but now other network cut tie with them. Therefore 3 have to have own mast this is why it become useless.
-
Imandeep Kaur
(@ImmyKaur) reported
from
Birmingham, England
@ThreeUKSupport Unfortunately, arrived today, doesn’t work, phone and messaged, no support.
-
Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
Beside all the stress with corana virus @ThreeUKSupport complain support name Anu ID65278 was extremely rude and it actually piss me off . I want to cancel both contract please . You are causing me stress and anxiety and it a shame after 4 years with @ThreeUK
-
Daniel Herbert
(@Danherbert80) reported
from
Kidderminster, England
Fantastic service from @ThreeUK early upgrade and phone was faulty. After a call yesterday need phone delivered this morning and faulty one taken away. Customer service done right #my3
-
ems.
(@eapxxxx) reported
from
Dudley, England
once again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport
-
Andrew Dickinson
(@agdickinson) reported
from
Solihull, England
@ThreeUKSupport Hi Janet speeds still around 10mbit but full signal on my router. My number is 07491151832. My work Vodafone is 2 bars consistently is 30mbps
-
Jackk. 🃏
(@jackkwalters) reported
from
Birmingham, England
@ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Terence
(@bravochronciles) reported
@ThreeUKSupport @MiffyJJ I’ve taken you to the financial ombudsman once before and won, and I’ll do it again - the worst customer service in the history of customer service
-
Ben Timberley
(@BTimberley) reported
@ThreeUK Your customer service is UNPROFESSIONAL. I have a business account with you - please can one of your representatives call me to sort out a stupidly simple problem? Your online chat team apparently is on the 'old system' and cannot arrange a callback or access my account.
-
Kieron
(@kieronjohnson) reported
@Draegarth @ThreeUK No one in UK could vote using the app or mobile number. In the UK we had to call the land line number and the app dialled the mobile number. I’m a three customer and could vote using the landline - as Graham Norton explained.
-
Gary Hughes
(@GaryNHughes) reported
@ThreeUKSupport I hope so too! What do I do about a refund for the service I am not receiving?
-
Draegarth 💙 👣 🔜 #CFz2022 #AC2022
(@Draegarth) reported
@kieronjohnson @ThreeUK I did get through on my mobile eventually, but it's definitely another sign that Three's network lacks capacity compared to competing networks.
-
Paul.N
(@pnearn) reported
@ThreeUKSupport Tks, it says available if my plan was taken before oct 21. I’ve been a customer for years and can see bills back to April 21 so think this must be right but is there a way I can see when contract was taken ?
-
Jo
(@JoCollins_x) reported
@ThreeUKSupport why is the 3G, 4G and 5G so bad in SL6? Both me and my partner have sod all! Not really great when we are paying £88 per month for nothing. Even restarting our phones haven’t helped :(
-
Ryan Easterbrook
(@RyanEasterbrook) reported
@ThreeUK I just accidentally changed my price plan! I am unable to get in touch with anyone. Please help me!!
-
Terence
(@bravochronciles) reported
@ThreeUKSupport @MiffyJJ Total disaster - we all work from home and you can’t even contact us to let us know there are issues. No broadband for over a week, paying for a service I cannot use
-
Kathryn 📚
(@MrsJay14) reported
@ThreeUKSupport Ok no problem. However I can use T mobile to do everything (I've called the UK several times when I've manually switched to that network) so it's not a case of the A52 being incompatible to 4G calling. It just won't stick with T mobile. Thanks for your help anyway.