3 (Three)

3 (Three) Outage Report in Smethwick, Sandwell, England

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Smethwick, Sandwell, England 02/18/2026 02:55

February 18: Problems at 3 (Three)

3 (Three) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent 3 (Three) outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, Kingswinford, Dudley and West Bromwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomWolverhampton TV
United KingdomBirmingham Phone
United KingdomOldbury Internet
United KingdomBirmingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • stanfield81 Michael Stanfield (@stanfield81) reported from Redditch, England

    @ThreeUKSupport Eventually. 1h 22m phone call and still didn't manage to get it paid do to the IVR and DTMF issue, and no promised call back yesterday. Live Chat agent disconnected chat instantly after waiting about 10 minites. Terrible terrible leaving experience.

  • Agg7Aniket Aniket Aggarwal (@Agg7Aniket) reported from Birmingham, England

    @ThreeUKSupport I will certainly log the complaint, but you have been working to improve your connections since the past 3 years I’ve been on this network and no improvement have been made. University campus near the city centre is 100% of high priority.

  • CrackingLeaders Carol Coombes O.B.E (@CrackingLeaders) reported from Birmingham, England

    @ThreeUKSupport so cheesed off. Can't contact anyone as three still haven't sorted problem, and need to. Been told resolved each month for 5 months, still without service at end of each month to middle of next, 1m apologies, no efficiency. Cheesed off

  • rash61271 Rash (@rash61271) reported from Birmingham, England

    @ThreeUKSupport I have lost my network coverage over the last two days, to the point we were almost left stranded while away. Could not call Uber or phone anyone for help. Same just happened now while driving and using the navigation on my phone. It's getting ridiculous now!!!

  • pauljkeogh Paul Keogh (@pauljkeogh) reported from Dorridge, England

    @ThreeUKSupport the app keeps crashing is there a problem with it at the moment happens on 2 different phones.

  • AdamCar60698936 Adam (@AdamCar60698936) reported from Birmingham, England

    @ThreeUK gi my name is Adam, would any one be able to help me please I feel like I'm banging my head against a brick wall. Your overseas customer service have failed to sort my problem out for the 5th day its becoming laughable....please can someone help me .....

  • stanfield81 Michael Stanfield (@stanfield81) reported from Birmingham, England

    @Three_Is_Broken @ThreeUKSupport Glad I left. Vodafone Voxi way forward. 2 months now, not one issue. Paying my last Three bill was one of the most frustrating things I have ever done....

  • TheCarlFord Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    @ThreeUKSupport @JohnButlerEFC It’s pointless checking yet postcode, the website says it’s all okay, but reality is that the signal is poor or non existent

  • Fundove Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK

  • wilkowba74 Brendon Wilkinson (@wilkowba74) reported from Dudley, England

    Never known a provider like @ThreeUK very poor with existing customers and upgrades time for a move STAY WELL CLEAR

  • pauljkeogh Paul Keogh (@pauljkeogh) reported from Dorridge, England

    @MrPaulDH @ThreeUKSupport No still not working mine is a new contract as well for my son. My one that I’ve had a few years is working fine.

  • GarethMBE Gareth Humphreys MBE (@GarethMBE) reported from Birmingham, England

    @ThreeUKSupport Still waiting for a reply after 7 hours how poor is this ! Quote " We are here to Help" What help the Business certainly not the customer !

  • TheCarlFord Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    @ThreeUKSupport No point, I’m a business customer. They can’t help. The advice is to CALL business support, difficult with no signal....

  • CrackingLeaders Carol Coombes O.B.E (@CrackingLeaders) reported from Birmingham, England

    @ThreeUKSupport Everything is crossed here. We're like contortionists 🙈. Will no doubt be back to you all if problem persists. Still need phone service. Please pass thanks to JJ. 🙌

  • TheCarlFord Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    @ThreeUKSupport I’ve got an iPhone XR but the phone isn’t the issue, it’s a coverage drop out since 9th August which is unacceptable as this is a business mobile @ThreeUKSupport

  • jassey73 🏳️‍🌈 Jason S 🏳️‍🌈 (@jassey73) reported from Birmingham, England

    @ThreeUKSupport Pointless, done that before and you just come back with ‘congestion in the area’ bollocks. PAC has been requested, time to move to a better network.

  • TheCarlFord Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    @ThreeUKSupport Yeah @ThreeUKSupport you might all be laughing your heads off at 3HQ Towers.... but you’re customers are pulling their hair out at the same repeated advice. Turning your phone off and then on does not magically produce a signal. What next, suggest we run a unicorn 🦄

  • Fundove Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!

  • A_J_92 Ash❗️ (@A_J_92) reported from Birmingham, England

    Your Minimum Term finishes on : 14/07/2019 does this mean I have to cancel this 14 June as I want to cancel it not continue. @MartinSLewis @ThreeUKSupport

  • TheCarlFord Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    @ThreeUKSupport Phone delivered to wrong location Incorrect bills Automated phone service ALWAYS redirects to wrong dept Adhoc nature of emailing bills Letters referred to as sent, but they aren’t An apparent lack of wanting to disclose complaints process

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • cah1178 Chris Harrison (@cah1178) reported

    I guess I'll have to ask a friend who doesn't use @ThreeUK to text me in the event of an emergency #emergencyalert #fail

  • MrSaffron Andrew Ferguson OBE (@MrSaffron) reported

    @katebevan @ThreeUK Is phone showing 4G or 5G signal. Don’t believe masts sent it out over 3G

  • pongowaring Andrew (@pongowaring) reported

    Good to know that not content with being the shittest mobile network out there, @ThreeUK can't even be trusted in the event of a national disaster #emergencyalert

  • triplewicky Nich Underdown (@triplewicky) reported

    @SMARTYMobileUK hi, I’m guessing I didn’t get the emergency alert test because you rely on @ThreeUKSupport ?

  • Niek__2 Scrum (@Niek__2) reported

    Just re-downloaded twitter to say @ThreeUK you're absolutely ******* useless. Would be long gone if you thieving bastards didn't try charge me £150 to cancel my contract

  • alanrew Alan Rew (@alanrew) reported

    @jamesdoleman Which phone service provider are you on? Seen a lot of ThreeUK people saying this.

  • PsVEagle PsVEagle (@PsVEagle) reported

    @AshBradbury1993 @ladbible Nah you are just likely on @ThreeUK didn't work for anyone on their network

  • Lonmark1980 🏳️‍🌈🇬🇧❤️ Markie (@Lonmark1980) reported

    @JT_Dor @ThreeUK Well is it a Three operator job to make sure it is working! Sounds like Three face the trouble with the Government for failure to deliver the emergency alerts.

  • RightHater ITGuy (@RightHater) reported

    @owen40uk @ThreeUK Interesting - of the 5 phones in our house only one alerted (O2) and the other 4 never. (Three).

  • PikaSaz Saz The Crumb (@PikaSaz) reported

    @ThreeUKSupport @ThreeUK so many of your customers who didn't have the emergency alert turned off didn't receive the test. That's slightly concerning