3 (Three) Outage Report in Smethwick, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at 3 (Three)
3 (Three) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent 3 (Three) outage reports came from the following cities: Kingswinford, Birmingham, Wolverhampton, Dudley, West Bromwich, Oldbury, Tipton and Woodside.
| City | Problem Type | Report Time |
|---|---|---|
 Kingswinford |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Adam Hayes
(@Adamhayes_85) reported
from
Wednesfield, England
The phone signal on the 3 network in Wolverhampton is awful. Needs to be sorted out @ThreeUK
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Richard Howle
(@richardhowle) reported
from
Birmingham, England
@ThreeUK all week I have been having really unstable and patchy service from my 5G router here in Brum. One moment 100Mb the next 0. Is there an issue?
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@ThreeUK Birmingham’s signal strength is rubbish too in large swathes of the City
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Michael C
(@MichaelCFA247) reported
from
Birmingham, England
Do not buy sim deals from @ThreeUK they promise one price and give you something completely different, even their customer relations team are less then useful 🤡🤡 #Complaint #Ombudsman
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Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️🌈🌹🌊
(@Martbushii) reported
from
Dudley, England
@O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet
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Eder Zavala
(@ederzavala) reported
from
Birmingham, England
@ThreeUKSupport terrible mobile broadband in B15 and B17 for a couple of weeks now. It didn’t use to be like this. I’m changing provider.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@ThreeUKSupport when my contract is about to expire, how much notice do I need to give you to cancel my account?
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🇪🇺 Chaz6 🇪🇺
(@chaz_6) reported
from
Dudley, England
@ThreeUK does your new 5G business broadband product support #ipv6, and if so, what size prefix do you delegate?
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Stephen Willetts
(@SteWill1978) reported
from
West Bromwich, England
@vocster @ThreeUK Me and my wife had it purely for the travel aspect, I've got no issues with the service at all but I will be looking around now, sky say they're not going to bring in charges for roaming but I've heard mixed reviews.
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Forbes Coleman 🇬🇾🇬🇧🇪🇺
(@ForbesProducer) reported
from
Birmingham, England
@ThreeUK My signal has been appalling across the entirety of Birmingham for weeks. Even switching to 3G makes no difference. Are there issues? Over subscribed network? What am I paying for? 🤔
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Jon Evans
(@jonoevans84) reported
from
Birmingham, England
@ThreeUK my wife keeps dropping out but phone service is fine, this seems to be happening on evenings consistently! I am in B14 area of Birmingham. Is there a reason for this!
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Derek
(@Dereklad) reported
from
Solihull, England
@ThreeUK excuse me.why is my internet on my iphone so so bad in the B92 8NW Postcode When im at work??
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Bilal Raja
(@BilalRaja_22) reported
from
Tidbury Green, England
@ThreeUKSupport I have already logged a complaint but with no luck. Complaint ref no: 31181516. Been offered some money back as goodwill after spending long time on chat and phone calls. Don’t want to waste more time going through complaints process again.
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Stephen Willetts
(@SteWill1978) reported
from
West Bromwich, England
@vocster @ThreeUK I'm gonna look into it better, i haven't changed my contract in 10 years so technically I never upgrade so it shouldn't effect me, they do annual price rises though so it may be classed as a contract change. I think we'll be charged regardless.
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Izazul
(@izzyali51) reported
from
Birmingham, England
@ThreeUK how many more times am I going to have a loss of connection just because of a mast backload?? I DONT CARE about your excuses. The fact that I don’t have network at all neither on my modem and my phone is pissing me off to actually open a law suit. Ugh fix it ASAP.
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Andy Hollyhead
(@HollyheadAndy) reported
from
Birmingham, England
@ThreeUK not much point in having a 5G phone if I can’t get a 5G signal in city centres like Birmingham is there? Really disappointed with the coverage.
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Luke
(@And_im_wasted) reported
from
Birmingham, England
@ThreeUKSupport Hi Fraser, I’ve been sent the wrong one. I was then told to visit a Three store, but the Three store couldn’t give me a new SIM. Happy to DM you the details if you’re willing to help?
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Mark Hulme.💀
(@MarkHulme_) reported
from
Willenhall, England
Hey @ThreeUK, can you tell me if there’s any issues in my area as I’ve been getting no signal since yesterday morning? @ThreeUKSupport
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Bigali_x
(@XBigAli) reported
from
Walsall Wood, England
Three Service Down, I Want My Refund Right Now @ThreeUK
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Rich J
(@richyj1504) reported
from
West Bromwich, England
Big error of @ThreeUK to scrap Go Roam. It’s what put it out there as a big benefit amongst its competitors in the past. Now Three are joining the ranks and I think they’re going to find their customer numbers plummet as a result.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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ells
(@ellieredman94) reported
Hello @ThreeUK I’m not getting any signal at my house?? It’s usually so good 😭 is there any works going on??
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JitteryPinger
(@JitteryPinger) reported
@ThreeUKSupport just to make you aware, the issues has been on-going since November, I'm thinking of joining Three but this issue is leading me towards other operators, I've been and inspected the site and their is a new 5G site right next to it, this 'over-reaching' one should of been disabled
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majord
(@bodamianrapsody) reported
@ThreeUKSupport why is your website not taking card payments. We rely on your internet for home and work and it's appalling that your systems always seem to be failing. My bank says it's a problem at your end. No card seems to work.
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Halima Islam
(@HalimaIslam8) reported
@ThreeUKSupport Appalling customer service! I think I’ll be putting in a formal complaint on behalf of the customer
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JitteryPinger
(@JitteryPinger) reported
@EE and @ThreeUKSupport been a temporary mast 2Km away blocking signal from 3 closer masts (within 1km) terrible service for both networks due to this. New mast has been built and activated in that area but still the temporary one remains active.
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VH
(@OnlyVH) reported
@threeuk @ofcom why customers of three are not receiving text messages, from non three;from Hmrc,nhs, my bank etc.Three says a known issue, begs the question why allowed for so many days for many customers;apparently if a number has been ported many years back, issues! Seriously?
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DJ
(@DarrenJohnson_) reported
@ThreeUKSupport Yes got a 5G device samsung s21, can connect to o2 mast no problem, 5g setting is on, found out from a neighbour you are doing upgrade work to that mast is that correct amd when will it be finished please ?
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Sophie Olivia (Ali)
(@SophieOliviaAli) reported
@ThreeUK Instead of giving away silly prizes perhaps you could resolve a x 4 month issue for someone who has been with you for over 10 years? We need a manager to call us not 100 customer service staff who pester us with x6 calls a day and do nothing to resolve issues
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Zoe Stevenson
(@zoeestevenson) reported
@ThreeUKSupport @lochaber15 I'd like help with mine as apparently my area has had limited coverage for the last year os I was told by chat and there's nothing scheduled to fix it. I was basically told to use my WiFi calling. Why should I pay for a service I've not been receiving since days one.
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Dr Luna Muñoz Centifanti 🇵🇷~🇺🇸~🇪🇺
(@LunaCentifanti) reported
@ThreeUKSupport Given that issue and not being able to text for a day, can you extend my plan by one day?