3 (Three) outages and service status in Smethwick, England
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Full Outage Map
- 3 (Three) generated 1 outage signal in the last 24 hours around Smethwick, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Phone.
- The most recent signal from this area was received May 22, 6:13 PM GMT+1.
- Internet (64%)
- E-mail (14%)
- Phone (14%)
- TV (7%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Walsall, Oldbury, West Bromwich, Wolverhampton, Tamworth, Solihull, Bromsgrove, and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 17 hours ago |
|
Birmingham
|
Phone | 2 days ago |
|
Walsall
|
Internet | 2 days ago |
|
Birmingham
|
Internet | 5 days ago |
|
Walsall
|
TV | 9 days ago |
|
Birmingham
|
Internet | 13 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
Community Discussion
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3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Princess Tima (@PrincessTima3) reported from Walsall Wood, England@ThreeUKSupport very annoyed and angry at your service lately and when I call I get put on hold or transfer to the wrong team 😡😡😡😡😡😡😡
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Ian 🐺 (@iareed) reported from Kinvere, England@ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?
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Hannah Greenwood (@HannahGreenish) reported from Birmingham, England@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.
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Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England@thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.
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The_beefy_one (@Thebeefyone2) reported from Dudley, England@ThreeUK guys, I turned off my router the other day to go on holiday and since I’ve turned it back on the service has been so hit and miss. Any ideas??
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Princess Tima (@PrincessTima3) reported from Walsall Wood, EnglandAnyone that had issue with @ThreeUK and been pressure to pay bills when service not working please add comment to we can create a petition against them please. @ThreeUKSupport give you free bill until they tired but do not sort issue
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ems. (@eapxxxx) reported from Dudley, EnglandSo @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport
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yas (@yasmine_smithx) reported from Birmingham, England@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere
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Ben Markley (@BenMarkley) reported from Tamworth District, England@BootBorisOut @ThreeUKSupport Exactly. @EE managed it on day one of iPhone supporting eSIM. what exactly it the issue!!
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Andy Hollyhead (@HollyheadAndy) reported from Birmingham, England@ThreeUK not much point in having a 5G phone if I can’t get a 5G signal in city centres like Birmingham is there? Really disappointed with the coverage.
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Lucy Calleia (@Locket1975) reported from Woodside, England@cookies71 @ThreeUK I feel your pain DY6 it's just awful, so glad my contacts up
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Lucy Calleia (@Locket1975) reported from Woodside, England@ThreeUK can you tell me why the coverage is so bad in DY6 ? Dips in and out or doesn't connect at all. Been like it over almost a month now. Exact postcodes DY6 8XS and DY6 8XF
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S-X (@producerSX) reported from Wolverhampton, England@ThreeUKSupport i want out of my contract because i can never get service anywhere. i pay £80 a month to get upset everytime i open my phone. this isn’t what your contract said would happen. how do i leave without paying to do so
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Bilal Raja (@BilalRaja_22) reported from Tidbury Green, England@ThreeUKSupport I have already logged a complaint but with no luck. Complaint ref no: 31181516. Been offered some money back as goodwill after spending long time on chat and phone calls. Don’t want to waste more time going through complaints process again.
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Forbes Coleman 🇬🇾🇬🇧🇪🇺 (@ForbesProducer) reported from Birmingham, England@ThreeUK My signal has been appalling across the entirety of Birmingham for weeks. Even switching to 3G makes no difference. Are there issues? Over subscribed network? What am I paying for? 🤔
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ems. (@eapxxxx) reported from West Bromwich, England@ThreeUK officially have the worst customer service. on the phone for nearly 50 mins for me to get NOWHERE 🤯
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Wesley ਜੱਟ (@im_wesleyjatt) reported from Streetly, England@brattandeaf @ThreeUKSupport Apparently I heard somewhere that 3 network used to be good because they share the mast with o2 or EE, but now other network cut tie with them. Therefore 3 have to have own mast this is why it become useless.
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Rajiv (@rajivnath) reported from Birmingham, England@PaoloMariniUk @barmyarmyuk @ThreeUK To be fair I only ever visit London a handful of times but the service is unusable even when I have full bars. I'm not expecting super speeds just enough to send a few pics and videos on WhatsApp. In Birmingham the service is fantastic so it's a bit of a conundrum. Sort it out 3
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Karen Horne (@mrskhorne) reported from Sheldon, EnglandYoungest son on the @EE network got the 🚨 myself, husband & other sons on @ThreeUK didn’t get an alert -seriously worried if youngest is responsible for emergencies in our household, he can’t even be bothered to come out of his room if the smoke alarm goes off #EmergencyAlerts
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Tally B (@Bizzle_187) reported from Wolverhampton, England@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rod Pascoe (@RodPascoe) reported@ThreeUK , your chat service is not fit for purpose. Once you've managed to convince the AI chatbot what it actually is you need and an operator comes online they obviously juggle many chats at once as after "Hi" it took 11 minutes for the next reply and then 8 for the next.
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Colin Maxwell (@weecalvin1509) reportedHi @ThreeUK I am a long term generally satisfied customer. I need a number to ring so that I can speak to a real human being about the +40% increase in my monthly bill. I have done the AI merry go round, got texted a4 figure code and back unto the going nowhere roundabout. 🙁
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ARDA BATIKAN DURGUT (@durgut_arda1) reportedI use @ThreeUK in London, but the internet is practically non-existent... The signal is zero, the speed is terrible. This experience is truly unacceptable in 2026. 🙃 Am I the only one experiencing this problem? @ThreeUKSupport
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ES (@ewa_swital16945) reported@ThreeUK I have been scammed through 3 Pay and Three withdrew money from my account knowing about the fraud. I keep reporting the fraud to customer services and nothing has been done to address it. Three consciously enable fraud!
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TB 10 (@tsbains64) reported@ThreeUK hi any issues with the #cafenero vouchers ? Downloaded mine this morning tried to use it a few goursnlater and was told it was not valid ? Was due ti expire 3.05
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Andrew #StandWithUkraine 🇺🇦 (@MPAndy) reported@torturedtoffee @ThreeUK There’s a reason why they are 15th out of 15 for customer satisfaction.
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Sir Richard B-H-Soame 13th BT (@SOAMER) reportedIf you live in north Shropshire don’t have a Moblie contract with @SMARTYMobileUK or @ThreeUK their network is overloaded they have no more capacity and there is no work planned to solve the problem @HelenMorganMP why do we have to put up with such a bad Moblie service
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Del Young (@Del67Young) reported@ThreeUK when are you going to do something about the signal in PL6 area you claim to have already done something about it since you merged with @vodafone but you haven't cuz I'm still getting the same crap signal my house is half mile away from nearest mast
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Ste 🌱 (@SteWhoPlays) reportedSo @ThreeUK tell me do you usually ignore people's request to cancel the Paramount Plus add on. I cancelled when I got an email about paying for it.....guess what, you've charged me for it. Also cancelled it again today, no confirmation email or text. Poor form
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Jean Cassidy (@jeanniecass) reported@ThreeUK your customer service is shocking. I have tried calling and the live chat and getting nowhere!