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3 (Three)

3 (Three) outages and service status in Smethwick, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 20, 8:47 AM GMT+1.
  • 43% Internet (43%)
  • 24% Wi-fi (24%)
  • 19% Phone (19%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)
  • 5% TV (5%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Smethwick, England

The most recent 3 (Three) outage reports came from the following cities: Birmingham, Wolverhampton, Tamworth, Oldbury, Solihull, Bromsgrove, Bilston, West Bromwich, Stourbridge, Walsall, and Dudley.

CityProblem TypeReport Time
Birmingham Internet 5 days ago
Birmingham Internet 5 days ago
Wolverhampton Wi-fi 6 days ago
Birmingham Wi-fi 7 days ago
Wolverhampton Phone 10 days ago
Birmingham Internet 13 days ago

Nearby cities with recent reports

Birmingham

2 recent signals

5 days ago
Wolverhampton

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Dereklad
    Derek (@Dereklad) reported from Solihull, England

    @ThreeUK excuse me.why is my internet on my iphone so so bad in the B92 8NW Postcode When im at work??

  • Tomavfc15
    Tom (@Tomavfc15) reported from Birmingham, England

    @ThreeUK are bloody awful ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ

  • BilalRaja_22
    Bilal Raja (@BilalRaja_22) reported from Tidbury Green, England

    @ThreeUKSupport I have already logged a complaint but with no luck. Complaint ref no: 31181516. Been offered some money back as goodwill after spending long time on chat and phone calls. Donโ€™t want to waste more time going through complaints process again.

  • philipbase
    Philip Base (@philipbase) reported from Birmingham, England

    @ThreeUKSupport Lol says down please try later

  • psicorps2000
    David H-T ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ณ๐Ÿ‡ด๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@psicorps2000) reported from Solihull, England

    @shreypuranik @ThreeUK Okay, tried this but it didn't solve the problem.

  • stowtom2010
    Tom (@stowtom2010) reported from Birmingham, England

    Terrible customer service from @ThreeUKSupport - they confirm compensation WILL be offered for the recent outage but ONLY if you call them on a number that you canโ€™t get through it. Itโ€™s a never-ending vicious circle and designed so that you wonโ€™t claim. Awful. Time to leave...

  • ecakeeprighton
    eric bullock (@ecakeeprighton) reported from Birmingham, England

    @ThreeUK why the hell did I choose to go back to them on a phone contract awful coverage and signal ๐Ÿ˜ฉ

  • im_wesleyjatt
    Wesley Zubair เจœเฉฑเจŸ (@im_wesleyjatt) reported from Birmingham, England

    @Saltbar @ThreeUK Absolutely, miss out quite a lot yesterday due to network down, hope we get some payment reduce in next billing.

  • producerSX
    S-X (@producerSX) reported from Wolverhampton, England

    @ThreeUKSupport i want out of my contract because i can never get service anywhere. i pay ยฃ80 a month to get upset everytime i open my phone. this isnโ€™t what your contract said would happen. how do i leave without paying to do so

  • EmmaJCasey
    Emma Casey (@EmmaJCasey) reported from Birmingham, England

    @ThreeUKSupport Iโ€™ve going to cancel it as Iโ€™ve found a cheaper contract for a newer phone, Iโ€™ve tried the link so I can cancel via the โ€˜chat onlineโ€™ option but it says itโ€™s offline even though the times state someone should be online. Please could I have some assistance cancelling please.

  • Kristoff_Derek
    ๐Ÿ…บ๐Ÿ†๐Ÿ…ธ๐Ÿ†‚๐Ÿ†ƒ๐Ÿ…พ๐Ÿ…ต๐Ÿ…ต_๐Ÿ…ณ๐Ÿ…ด๐Ÿ†๐Ÿ…ด๐Ÿ…บ (@Kristoff_Derek) reported from Birmingham, England

    @ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you canโ€™t pay when you lose your job because of a pandemic and they still pile on the charges ๐Ÿ™ƒ

  • rajivnath
    Rajiv (@rajivnath) reported from Birmingham, England

    @PaoloMariniUk @barmyarmyuk @ThreeUK To be fair I only ever visit London a handful of times but the service is unusable even when I have full bars. I'm not expecting super speeds just enough to send a few pics and videos on WhatsApp. In Birmingham the service is fantastic so it's a bit of a conundrum. Sort it out 3

  • eapxxxx
    ems. (@eapxxxx) reported from West Bromwich, England

    @ThreeUK officially have the worst customer service. on the phone for nearly 50 mins for me to get NOWHERE ๐Ÿคฏ

  • philipbase
    Philip Base (@philipbase) reported from Birmingham, England

    @ThreeUKSupport the quickest way to get support from three is to leave lol... awful company to have a phone with... absolute shambles and scam artists

  • ImmyKaur
    Imandeep Kaur (@ImmyKaur) reported from Birmingham, England

    @ThreeUKSupport Unfortunately, arrived today, doesnโ€™t work, phone and messaged, no support.

  • MondesirWayne
    Geometric Rate (@MondesirWayne) reported from Birmingham, England

    @ThreeUK More network failures on Erdington B23 6NT

  • Danherbert80
    Daniel Herbert (@Danherbert80) reported from Kidderminster, England

    Fantastic service from @ThreeUK early upgrade and phone was faulty. After a call yesterday need phone delivered this morning and faulty one taken away. Customer service done right #my3

  • andrea_stoneCSC
    Andrea Stone ๐Ÿง˜๐Ÿฝโ€โ™‚๏ธ (@andrea_stoneCSC) reported from Birmingham, England

    ๐Ÿ˜ก someone has fraudulently used my name/ address to open a mobile phone contract with @ThreeUK. I call Three and they ask me for password and security questions!! I try to explain that I cannot answer as I did not open the account but they canโ€™t help!! #vpoornoncustomerservice

  • chaz_6
    ๐Ÿ‡ช๐Ÿ‡บ Chaz6 ๐Ÿ‡ช๐Ÿ‡บ (@chaz_6) reported from Dudley, England

    @ThreeUK does your new 5G business broadband product support #ipv6, and if so, what size prefix do you delegate?

  • PrincessTima3
    Princess Tima (@PrincessTima3) reported from Walsall Wood, England

    @ThreeUKSupport very annoyed and angry at your service lately and when I call I get put on hold or transfer to the wrong team ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MissKimKH
    Kimberley (@MissKimKH) reported

    @ThreeUKSupport why on Earth am I paying you so much money for unlimited data on 2 different devices when the internet is hardly ever useable?! Absolutely shocking service, I've been a customer for over 13 years and this is just diabolical lately!!

  • Sweetafghani10
    sweetsimple_kraftsโทโผยน *I saw JIN London* (@Sweetafghani10) reported

    @ThreeUKSupport my three broadband has been awful this past 2 weeks connection keep dropping and lagging .. please help

  • MarkJohnpotter
    Mark ๐Ÿ’™๐Ÿค ๐Ÿ‡ช๐Ÿ‡บ ๐ŸŒˆ (@MarkJohnpotter) reported

    Itโ€™s a shocking reflection on @ThreeUKSupport but your customer service is absolutely useless they donโ€™t understand a work you say to them. A poor second after totally useless.

  • HannahF_24
    Hannah (@HannahF_24) reported

    @ThreeUK Hi, Iโ€™ve changed phones from an iPhone 16 to an iPhone 17 pro max, Iโ€™m sim only with you but my calls and texts arenโ€™t working, and any sent to me are going to the old phone still? & when WiFi is turned off I have no signal at all, is this a sim issue?

  • premiaxleader
    Ropa (@premiaxleader) reported

    @ThreeUK Iโ€™ve had no calls or mobile data on 2 business lines since mid-Feb 2026. Multiple contacts, SIM & eSIM changes, still unresolved. Formal complaint sent 12 March โ€“ no acknowledgement received. This is now a serious business impact. Please escalate urgently

  • petronious
    Tanzanian Terrier ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡น๐Ÿ‡ฟ๐Ÿ‡บ๐Ÿ‡ฆ๐Ÿ‡ฎ๐Ÿ‡ฑ (@petronious) reported

    @ThreeUKSupport I continually have problems using mobile internet in the area of HD8 9JX. Signal strength is adequate but access to the internet is shocking to non existent. I know others also on @ThreeUK who have the same problem. This has been going on for several years now

  • Andy2sn
    Andy ๏ฃฟ ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿ‡บ๐Ÿ‡ฆ (@Andy2sn) reported

    Joined @ThreeUK i know signal in parts off UK are different. But wanna know since #three merged with Vodafone howโ€™s the signal been. Iโ€™ve read that some people saying that since the merger Vodafone signal not been good

  • not_airspeed
    airspeed ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿ‡บ๐Ÿ‡ฆ (@not_airspeed) reported

    @_TeknoViking_ @ThreeUK I was worried! But happy now! I live in an awkward place with bad street access for traditional, its a faff, and the cheapest plan is like ยฃ25pm for 100Mbps

  • King_T_Dog
    Toby Robinson (@King_T_Dog) reported

    @ThreeUK I have two mobile broadband routers, one in the north-west and one in South Yorkshire. Both are absolutely crap coverage. This has only happened for the last two weeks. What on earth is going on with your coverage please? Youโ€™re basically just ripping people off.

  • Northlander74
    ๐”–๐”ฑ๐”ข๐”ญ๐”ฅ๐”ข๐”ซ ๐”. ๐”๐”ž๐” ๐”ฎ๐”ฒ๐”ข๐”ฐ (@Northlander74) reported

    @ThreeUK Could you help me with a proper mobile service please?