3 (Three) outages and service status in Smethwick, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- Internet (57%)
- E-mail (14%)
- Total Blackout (14%)
- Phone (14%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, West Bromwich, Walsall, and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 18 days ago |
|
Birmingham
|
Total Blackout | 20 days ago |
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Birmingham
|
Internet | 21 days ago |
|
West Bromwich
|
24 days ago | |
|
Birmingham
|
Internet | 28 days ago |
|
Birmingham
|
Phone | 29 days ago |
Community Discussion
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3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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🌾🚜𝕯𝖆𝖑🍕🍕🍕 (@7DSD) reported from West Bromwich, England@Vishaldutta @ThreeUKSupport I had this exact same issue/screen 2 days ago & just gave up.
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Noel Padgaonkar (@noelpadgaonkar) reported from Solihull, England@ThreeUKSupport I don't know about other users,but I'm facing issues. I don't know whom to call. Please help me it's been almost a week since this issue.
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Ian 🐺 (@iareed) reported from Kinvere, England@ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?
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Akramantonio (@Akram_Antonio9) reported from Birmingham, England@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment
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Jon Evans (@jonoevans84) reported from Birmingham, England@ThreeUK my wife keeps dropping out but phone service is fine, this seems to be happening on evenings consistently! I am in B14 area of Birmingham. Is there a reason for this!
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Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England@ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.
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Andy Hollyhead (@HollyheadAndy) reported from Birmingham, England@ThreeUK not much point in having a 5G phone if I can’t get a 5G signal in city centres like Birmingham is there? Really disappointed with the coverage.
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Lucy Calleia (@Locket1975) reported from Woodside, England@cookies71 @ThreeUK I feel your pain DY6 it's just awful, so glad my contacts up
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Tom Morgan (@TomWush) reported from Birmingham, England@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.
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Lee Dawson (@LeeDawson20) reported from Dudley, England@GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact
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daniel (@field133) reported from Dudley, England@ThreeUK @Threedown today has been like morse code having a phone that is intermittent and not being able to keep in touch for up to date.😪😪I think a goodie bag would help me forget the inconvenience
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ems. (@eapxxxx) reported from West Bromwich, England@ThreeUK officially have the worst customer service. on the phone for nearly 50 mins for me to get NOWHERE 🤯
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Akramantonio (@Akram_Antonio9) reported from Birmingham, England@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport
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wendyclaire (@wendyclaire) reported from Birmingham, England@ThreeUKSupport absolutely disgraceful cant even get to speak to anyone from 3 going bad to worse
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Nick gordon (@Lordgord1986) reported from Wednesfield, England@ThreeUK @paigebr0wn_ Shame you can’t do anything decent for long-standing customers and NHS staff instead of just raising their bill scumbags after my contract is up I’ll be taking my business else where and that’s true of everyone I work with who are on your network
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Karen Horne (@mrskhorne) reported from Sheldon, EnglandYoungest son on the @EE network got the 🚨 myself, husband & other sons on @ThreeUK didn’t get an alert -seriously worried if youngest is responsible for emergencies in our household, he can’t even be bothered to come out of his room if the smoke alarm goes off #EmergencyAlerts
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Lucy Calleia (@Locket1975) reported from Woodside, England@cookies71 @ThreeUK I feel your pain DY6 it's just awful, so glad my contacts up
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Lucy Calleia (@Locket1975) reported from Woodside, England@ThreeUK can you tell me why the coverage is so bad in DY6 ? Dips in and out or doesn't connect at all. Been like it over almost a month now. Exact postcodes DY6 8XS and DY6 8XF
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Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England@thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..
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The_beefy_one (@Thebeefyone2) reported from Dudley, England@ThreeUK guys, I turned off my router the other day to go on holiday and since I’ve turned it back on the service has been so hit and miss. Any ideas??
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Zion Lights (@ziontree) reportedCalling out @ThreeUK @ThreeUKSupport for the worst customer service I’ve ever experienced. Company keeps charging me for a cancelled service, but their staff can’t understand or resolve it. Filed a complaint via the website, which they marked as resolved - without resolving it.
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janice hughes (@jandh65) reported@ThreeUK How do you make a complaint? Little to no internet/phone service at home for 18 months. Chat is useless. Stores are no help! Sent a letter to the complaints team they write back telling you to go on the usless chat!! Appalling customer service.
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mark (@markLFC2010) reported@ThreeUKSupport just bought a 3 day data pass to unlock my allowance and it's not working I had to connect to WiFi
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chris (@chris_chrishill) reported@ThreeUK @ThreeUKSupport day two of no reception or data, when is this issue going to be acknowledged, resolved and refunded.
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Reformdbohemian (@reformdbohemian) reportedIf you are thinking about moving to @ThreeUK DON'T I've had no service pjone or internet since yesterday morning and no sign of it retutning. Their support just reads a script saying your service will be fixed shortly. Thank goodness for @EE pay as you go WiFi hotpot.
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Jim Jones (@smikealfred) reported@ThreeUK @ThreeUKSupport that’s now over 24hrs our WiFi has been down. Can you provide an update when you expect normal service to resume please ? Old Colwyn, North Wales area
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David Clarke (@DavidCl88428325) reportedThis has been a continual issue of network loss and instabillity in the bt54 area, why?, are other areas more important than rural coastal areas? Why are we being cut off continually? @ThreeUKSupport
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matt sephton (@gingerbeardman) reported@ThreeUKSupport any updates on the ongoing service degradation in Liverpool L5 Mere Lane area? thanks
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Tristan Lane (@Tristan27856485) reported@ThreeUK @VodafoneUK seriously what are doing with the network in Cambridgeshire?
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Damien Charlesworth (@Damienc1985) reported@ThreeUK So after 8 minutes of dialing over and over again, going through all the automated options, including having the line disconnected twice, I am finally through to someone. Let's see if they can resolve the issue, as there should be no bill to pay, but Three want £350!