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3 (Three)

3 (Three) outages and service status in Smethwick, England

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Full Outage Map
  • 3 (Three) generated 1 outage signal in the last 24 hours around Smethwick, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 14, 9:14 PM GMT+1.
  • 54% Internet (54%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 4% E-mail (4%)
  • 4% Total Blackout (4%)
  • 4% TV (4%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Smethwick, England

The most recent 3 (Three) outage reports came from the following cities: Wolverhampton, Birmingham, Tamworth, Oldbury, Solihull, Bromsgrove, Bilston, West Bromwich, Stourbridge, Walsall, and Dudley.

CityProblem TypeReport Time
Wolverhampton Phone 3 hours ago
Birmingham Internet 3 days ago
Birmingham Phone 3 days ago
Birmingham Wi-fi 4 days ago
Tamworth Internet 8 days ago
Birmingham Wi-fi 10 days ago

Nearby cities with recent reports

Birmingham

3 recent signals

3 days ago
Wolverhampton

1 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • 7DSD
    🌾🚜𝕯𝖆𝖑🍕🍕🍕 (@7DSD) reported from West Bromwich, England

    @Vishaldutta @ThreeUKSupport I had this exact same issue/screen 2 days ago & just gave up.

  • MarkHulme_
    Mark Hulme.💀 (@MarkHulme_) reported from Willenhall, England

    Hey @ThreeUK, can you tell me if there’s any issues in my area as I’ve been getting no signal since yesterday morning? @ThreeUKSupport

  • PrincessTima3
    Princess Tima (@PrincessTima3) reported from Walsall Wood, England

    @ThreeUK @ThreeUKSupport please fix your network it 2020 omg I have a migraine with this connection 🥵🥵😩😞

  • andrea_stoneCSC
    Andrea Stone 🧘🏽‍♂️ (@andrea_stoneCSC) reported from Birmingham, England

    😡 someone has fraudulently used my name/ address to open a mobile phone contract with @ThreeUK. I call Three and they ask me for password and security questions!! I try to explain that I cannot answer as I did not open the account but they can’t help!! #vpoornoncustomerservice

  • Freaky_Radish
    Benn Sanderson (@Freaky_Radish) reported from Birmingham, England

    @ThreeUKSupport is there a problem with texting in Birmingham? My messages keep failing.

  • EvanD
    Evan Davis (@EvanD) reported from Birmingham, England

    @ThreeUKSupport When I call the number from the work landline, it’s a recorded message from their provider saying access to this number is restricted, yet other mobile numbers are ok. The call never reaches me.

  • Mystic_Pip
    Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England

    @thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.

  • thetrainbasher
    busphotography.co.uk (@thetrainbasher) reported from Dudley, England

    @ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls

  • mrskhorne
    Karen Horne (@mrskhorne) reported from Sheldon, England

    Youngest son on the @EE network got the 🚨 myself, husband & other sons on @ThreeUK didn’t get an alert -seriously worried if youngest is responsible for emergencies in our household, he can’t even be bothered to come out of his room if the smoke alarm goes off #EmergencyAlerts

  • psicorps2000
    David H-T 🏳️‍🌈🇪🇺🇳🇴🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@psicorps2000) reported from Birmingham, England

    Anybody on @ThreeUK having problems sending/receiving texts? Can't send at all. Tried rebooting phone etc.

  • EmmaJCasey
    Emma Casey (@EmmaJCasey) reported from Birmingham, England

    @ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.

  • eddieclarke96
    Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @ThreeUK Birmingham’s signal strength is rubbish too in large swathes of the City

  • amanmarway
    batgirl (@amanmarway) reported from West Bromwich, England

    @ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?

  • stowtom2010
    Tom (@stowtom2010) reported from Solihull, England

    @tescomobile Was a customer of yours for years but had to leave because your overseas data offering was shocking/non-existent. @ThreeUK are excellent able to use phone as if at home in most worldwide countries. You need to up your game in this regard Tesco.

  • Locket1975
    Lucy Calleia (@Locket1975) reported from Woodside, England

    @cookies71 @ThreeUK I feel your pain DY6 it's just awful, so glad my contacts up

  • Freaky_Radish
    Benn Sanderson (@Freaky_Radish) reported from Birmingham, England

    @ThreeUKSupport I keep getting messages and emails to say my contest is ending but I started a 24 month contract last year. Please help.

  • psicorps2000
    David H-T 🏳️‍🌈🇪🇺🇳🇴🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@psicorps2000) reported from Solihull, England

    @shreypuranik @ThreeUK Okay, tried this but it didn't solve the problem.

  • LeeDawson20
    Lee Dawson (@LeeDawson20) reported from Dudley, England

    @GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact

  • PrincessTima3
    Princess Tima (@PrincessTima3) reported from Walsall Wood, England

    @ThreeUKSupport peu gérer honest maybe you should admit to all your customer that you cannot provide is internet service so we can cancel ou he contract and move on ! Let start 2020 in honestly ! Lol it been 4months your network is shit 🙈😩😓

  • philipbase
    Philip Base (@philipbase) reported from Birmingham, England

    @ThreeUKSupport the quickest way to get support from three is to leave lol... awful company to have a phone with... absolute shambles and scam artists

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • jeanniecass
    Jean Cassidy (@jeanniecass) reported

    @ThreeUK your customer service is shocking. I have tried calling and the live chat and getting nowhere!

  • DrTom88
    Dr Tom (@DrTom88) reported

    Wow, I don't think I've ever encountered such poor customer service (and product service) as with @ThreeUK (mobile broadband). Don't bother, folks

  • PHILIPCARRUK
    Philip Carr (@PHILIPCARRUK) reported

    @ThreeUK why have you billed me for 5–6 months of line rental after I cancelled my SIM and moved my number to Vodafone? Now I “owe” £190+ due to your error. Take responsibility and fix this with CRS!

  • MarkJohnpotter
    Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported

    Many thanks to the hopeless @ThreeUKSupport for waking me up despite clear instructions not to call me before 1pm clearly they didn’t listen to a word I said. No idea of customer service.

  • stoopidiztdog
    Stupid Dog (@stoopidiztdog) reported

    @ThreeUK Phone stolen and had a new SIM that I can't activate, because I need an OTP sent to the number to login to MyThree account! Poor user experience. How can you guys not have figured this out?

  • deligatedgeek
    mark (@deligatedgeek) reported

    Some scammers called pretending to be @ThreeUK. I played along. First red flag is @ThreeUK calling me about bad service. Second red flag was the urgency and rush. Last red flag was asking to click yes on a notification on my phone to get a new sim card 1/

  • thomSJoy
    joy thomS (@thomSJoy) reported

    @ThreeUK is anyone else having problems with @ThreeUK connection

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    Breaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on

  • hardknocklife44
    sandy’s cheeks🧞‍♀️👩🏾‍🚀 (@hardknocklife44) reported

    @ThreeUK @ThreeUKSupport I am begging you and pleading, i have been a customer for literally 10 years. I am trying to retrieve my phone number, i am locked out of every app imaginable because i can’t access verification codes. Please someone give me an email to contact anyone😭😭

  • Del67Young
    Del Young (@Del67Young) reported

    @ThreeUKSupport So now that you've merged with Vodafone where's the better 5G signal that was promised still only 4G in PL6 it's pathetic