3 (Three)

3 (Three) Outage Report in Smethwick, Sandwell, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Smethwick, Sandwell, England 01/01/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Total Blackout (22%)

    Total Blackout (22%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent 3 (Three) outage reports came from the following cities: Wolverhampton, Birmingham, Dudley, West Bromwich, Kingswinford, Oldbury, Tipton, Woodside and Bilston.

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City Problem Type Report Time
United KingdomWolverhampton Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomDudley Phone
United KingdomWest Bromwich Internet
United KingdomBirmingham Phone

Community Discussion

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3 (Three) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Kristoff_Derek 🅺🆁🅸🆂🆃🅾🅵🅵_🅳🅴🆁🅴🅺 (@Kristoff_Derek) reported from Birmingham, England

    @ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃

  • iareed Ian 🐺 (@iareed) reported from Kinvere, England

    @ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?

  • philipbase Philip Base (@philipbase) reported from Birmingham, England

    @ThreeUKSupport Lol says down please try later

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England

    @thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..

  • philipbase Philip Base (@philipbase) reported from Birmingham, England

    @ThreeUKSupport the quickest way to get support from three is to leave lol... awful company to have a phone with... absolute shambles and scam artists

  • psicorps2000 David H-T 🏳️‍🌈🇪🇺🇳🇴🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@psicorps2000) reported from Birmingham, England

    Anybody on @ThreeUK having problems sending/receiving texts? Can't send at all. Tried rebooting phone etc.

  • psicorps2000 David H-T 🏳️‍🌈🇪🇺🇳🇴🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@psicorps2000) reported from Solihull, England

    @shreypuranik @ThreeUK Okay, tried this but it didn't solve the problem.

  • _XeniaKara_ Xenia (@_XeniaKara_) reported from Birmingham, England

    I'm not one for complaining on Twitter, but I’m letting it be known that @ThreeUK customer services is awful. As a long standing customer and given the current pandemic the service has been appalling.

  • iamjameslevett James Levett (@iamjameslevett) reported from Wednesfield, England

    I actually can’t deal with how slow SKY broadband is, not to mention how poor the mobile network is.... I miss you @ThreeUK

  • Freaky_Radish Benn Sanderson (@Freaky_Radish) reported from Birmingham, England

    @ThreeUKSupport is there a problem with texting in Birmingham? My messages keep failing.

  • JayAulum Jay (@JayAulum) reported from Kidderminster, England

    Exceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England

    @ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England

    @thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.

  • moseleyhydey hydey (@moseleyhydey) reported from Birmingham, England

    @ThreeUK Lads, any chance of your home WiFi thing not dropping out for about an hour or so everyday? Every evening without fail

  • amanmarway batgirl (@amanmarway) reported from West Bromwich, England

    @ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?

  • _XeniaKara_ Xenia (@_XeniaKara_) reported from Birmingham, England

    @ThreeUKSupport I’ve wasted a whole afternoon trying to resolve an outstanding issue with my services, and I’m no further along. Being passed around from pillar to post.

  • thetrainbasher busphotography.co.uk (@thetrainbasher) reported from Dudley, England

    @ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls

  • Bizzle_187 Tally B (@Bizzle_187) reported from Wolverhampton, England

    @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England

    @ThreeUKSupport My contract for the old number should have been cancelled in MAY so im getting charged for 8 months on a phone number I haven't used at all, since I threw the old chip away and sold my old phone... I kept being asked for stig number.. or they couldn't cancel the contract.

  • 7DSD 🌾🚜𝕯𝖆𝖑🍕🍕🍕 (@7DSD) reported from West Bromwich, England

    @Vishaldutta @ThreeUKSupport I had this exact same issue/screen 2 days ago & just gave up.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • timlove9tn Tim Love (@timlove9tn) reported

    @ThreeUKSupport is there an issue with 5G network in the St Albans area? Been down since midday today.

  • justkwin Quinn “The Eskimo!” (@justkwin) reported

    *laugh* Online chatted with @ThreeUK support to explain why I’m leaving (recent PAYG price increase). Those folks can’t take that feedback. Have to contact “retention team”, which assumes I plan to stay, which I don’t. Good way to avoid negative feedback on the PAYG change, eh?

  • neilhumphries Neil Humphries (@neilhumphries) reported

    @ThreeUKSupport using a Huawei 5G hub in AL1 area and lost 5G signal. It’s usually fast and stable. Tried restarting everything. Can you help?

  • Drefsab Drefsab (@Drefsab) reported

    @ThreeUK And yet the ASA say they can’t use the best network for data yet they have been the only choice for me for data as the other networks didn’t have enough or charged far more than three for data.

  • LushUponATime Lulu (@LushUponATime) reported

    @ThreeUKSupport If the app didn’t crash 4 times while I was trying to order it, it would be the right colour :( I guess I’m stuck with it, I don’t want to reorder I’ll just end up with an extra contract. (Don’t have any faith in the call staff after calling them a few years ago for help)

  • avery_jim Jim Avery (@avery_jim) reported

    @ThreeUK Sorry, but "best" I read as "least worst". All mobile operators in the UK could do a lot better.

  • wrightyrs A Right🙂 (@wrightyrs) reported

    @ThreeUKSupport What is going on with the signal in IG6 2UU?Consistently poor signal,unable to FaceTime at all.Please look into this.

  • ClareCjackson71 Clare Jackson (@ClareCjackson71) reported

    @ThreeUK Shite network. No 4g. Crap 3G. It’s amazing how my work phone on EE is excellent but the worst coverage and the customer service ever Over paying for a crap service. Can’t wait to leave in June.

  • MaxdMerc 💥 Mᴀx’ᴅMᴇʀᴄ ❖ KodiNation💥 (@MaxdMerc) reported

    @ThreeUKSupport It’s just poor. A service shouldn’t get worse and worse surely? When I’m uploading files to my server it takes forever. If all this is normal, then maybe I need a new normal.

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Does the @Huawei B535 support VoLTE? Your site says no. But with the AI Cube B900 supporting it, it wouldn't make sense for this new model not to. @ThreeUKSupport