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3 (Three)

3 (Three) outages and service status in Smethwick, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 7, 12:42 AM GMT+1.
  • 50% Internet (50%)
  • 19% Wi-fi (19%)
  • 19% Phone (19%)
  • 13% E-mail (13%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Smethwick, England

The most recent 3 (Three) outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Wolverhampton, Tamworth, Solihull, Bromsgrove, Bilston, Stourbridge, and Walsall.

CityProblem TypeReport Time
Birmingham Internet 3 days ago
Birmingham E-mail 3 days ago
Birmingham Phone 3 days ago
Birmingham Internet 3 days ago
Oldbury Internet 3 days ago
Birmingham E-mail 5 days ago

Nearby cities with recent reports

Birmingham

5 recent signals

3 days ago
Oldbury

1 recent signals

3 days ago

Community Discussion

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3 (Three) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Locket1975
    Lucy Calleia (@Locket1975) reported from Woodside, England

    @cookies71 @ThreeUK I feel your pain DY6 it's just awful, so glad my contacts up

  • eapxxxx
    ems. (@eapxxxx) reported from Dudley, England

    once again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport

  • A_J_92
    Ash❗️ (@A_J_92) reported from Birmingham, England

    @georgiaahale @giffgaff @TalkTalk @ThreeUK Oh shit! If it was within 14 days you can defo cancel penalty free as that's within the cooling off period. Make a complaint if you haven't already, don't let them get away with it. Sometimes they need that kick if all else fails email the CEO I can provide email ad.

  • Locket1975
    Lucy Calleia (@Locket1975) reported from Woodside, England

    @ThreeUK can you tell me why the coverage is so bad in DY6 ? Dips in and out or doesn't connect at all. Been like it over almost a month now. Exact postcodes DY6 8XS and DY6 8XF

  • ImmyKaur
    Imandeep Kaur (@ImmyKaur) reported from Birmingham, England

    @ThreeUKSupport Unfortunately, arrived today, doesn’t work, phone and messaged, no support.

  • EmmaJCasey
    Emma Casey (@EmmaJCasey) reported from Birmingham, England

    @virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor

  • _XeniaKara_
    Xenia (@_XeniaKara_) reported from Birmingham, England

    I'm not one for complaining on Twitter, but I’m letting it be known that @ThreeUK customer services is awful. As a long standing customer and given the current pandemic the service has been appalling.

  • ederzavala
    Eder Zavala (@ederzavala) reported from Birmingham, England

    @ThreeUKSupport terrible mobile broadband in B15 and B17 for a couple of weeks now. It didn’t use to be like this. I’m changing provider.

  • im_wesleyjatt
    Wesley ਜੱਟ (@im_wesleyjatt) reported from Streetly, England

    @brattandeaf @ThreeUKSupport Apparently I heard somewhere that 3 network used to be good because they share the mast with o2 or EE, but now other network cut tie with them. Therefore 3 have to have own mast this is why it become useless.

  • Danherbert80
    Daniel Herbert (@Danherbert80) reported from Kidderminster, England

    Fantastic service from @ThreeUK early upgrade and phone was faulty. After a call yesterday need phone delivered this morning and faulty one taken away. Customer service done right #my3

  • ForbesProducer
    Forbes Coleman 🇬🇾🇬🇧🇪🇺 (@ForbesProducer) reported from Birmingham, England

    @ThreeUK My signal has been appalling across the entirety of Birmingham for weeks. Even switching to 3G makes no difference. Are there issues? Over subscribed network? What am I paying for? 🤔

  • field133
    daniel (@field133) reported from Dudley, England

    @ThreeUK #5g just received my new 5g phone on a really good plan, would be nice if @Three sent customers rewards though for their loyalty like other suppliers #Over10Years a customer

  • HannahGreenish
    Hannah Greenwood (@HannahGreenish) reported from Birmingham, England

    @ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.

  • A_Guy_on_Here
    ⚘Phil; Facetious Git.. Tongue deep in cheek. (@A_Guy_on_Here) reported from Birmingham, England

    Would like to say a huge thankyou to @ThreeUK @ThreeUKSupport for their fabulous customer service & advice... HOWEVER... Since I've not received a single reply to any of my tweets from them I cant. (Not the 1st time in my many years with them I've had "help" issues tbh)

  • sabphotos69
    SAB Photography (@sabphotos69) reported from Woodside, England

    @simonmaroulis @O2 @ThreeUK The mast near me. Hasn’t worked in now 19months. I understand dead spots, but I struggle to get a 4g signal anywhere. Utterly ridiculous.

  • pixiero79
    RosieGee (@pixiero79) reported from Solihull, England

    @ThreeUK Recently upgraded my phone, days later have information about my insurance through post - never asked for it, it wasn’t mentioned and I don’t want it. Phone number to cancel not working, can’t speak to anyone about it, not happy.

  • TomWush
    Tom Morgan (@TomWush) reported from Birmingham, England

    @cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.

  • izzyali51
    Izazul (@izzyali51) reported from Birmingham, England

    @ThreeUK how many more times am I going to have a loss of connection just because of a mast backload?? I DONT CARE about your excuses. The fact that I don’t have network at all neither on my modem and my phone is pissing me off to actually open a law suit. Ugh fix it ASAP.

  • noelpadgaonkar
    Noel Padgaonkar (@noelpadgaonkar) reported from Solihull, England

    @ThreeUKSupport I don't know about other users,but I'm facing issues. I don't know whom to call. Please help me it's been almost a week since this issue.

  • Mystic_Pip
    Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England

    @thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • rob_welford
    Rob Welford (@rob_welford) reported

    @ThreeUK ok,stop *************** before I cancel my direct debit,why haven’t you activated my roaming pass when I’ve still got 70 days left?

  • michaelfromuk
    Mike Flint from the UK (@michaelfromuk) reported

    @ThreeUKSupport Not been able to receive any text/sms messages since Monday. As a result, can't login to bank and missed GP appointment. When will issue be fixed? Status shows "there's a problem' but no useful info.

  • Legmo_2
    Legmo2 (@Legmo_2) reported

    @ThreeUK - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!

  • debtodd
    Debbie Todd (@debtodd) reported

    @ThreeUK after 20+ years with yourselves and hold 2 accounts I now fail the credit check ??? Then my husband joins you also taking out two accounts so we’re all on the same network- I know you don’t care but you’ll be losing 4 customers now 🤬

  • Jonny_Milmer
    Jonny_Milmer (@Jonny_Milmer) reported

    What on earth is going on with @ThreeUK in East London. Absolutely dreadful service. Has been awful for weeks now. Time to swap to EE I think.

  • durgut_arda1
    ARDA BATIKAN DURGUT (@durgut_arda1) reported

    I use @ThreeUK in London, but the internet is practically non-existent... The signal is zero, the speed is terrible. This experience is truly unacceptable in 2026. 🙃 Am I the only one experiencing this problem? @ThreeUKSupport

  • rizwanalihaidr
    Rizwan Ali (@rizwanalihaidr) reported

    @ThreeUKSupport and I’ve now been told £176 will be taken this month. I have spent the last 2–3 weeks repeatedly contacting customer service, but no one has provided a clear explanation or resolved the issue. My time has been wasted, and the lack of accountability is extremely

  • AngeloOfficial
    Angelo barbi (@AngeloOfficial) reported

    @ThreeUKSupport trying find a way cancel my sim only since contract is up but can’t find a way to do so

  • jeanniecass
    Jean Cassidy (@jeanniecass) reported

    @ThreeUK your customer service is shocking. I have tried calling and the live chat and getting nowhere!

  • boydie123
    Natalie ❤️ (@boydie123) reported

    @ThreeUK I’m having issue with logging in to the App the MFA isn’t working and it’s actually not sending me the code. Your website isn’t helping neither is the chat