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3 (Three)

3 (Three) outages and service status in Smethwick, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • 60% Internet (60%)
  • 20% E-mail (20%)
  • 20% Total Blackout (20%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Smethwick, England

The most recent 3 (Three) outage reports came from the following cities: Tamworth, Birmingham, Oldbury, Solihull, Wolverhampton, Bromsgrove, Bilston, West Bromwich, Stourbridge, Walsall, and Dudley.

CityProblem TypeReport Time
Tamworth Internet 3 days ago
Birmingham Wi-fi 5 days ago
Birmingham Internet 5 days ago
Oldbury Wi-fi 6 days ago
Birmingham Internet 7 days ago
Solihull Phone 7 days ago

Community Discussion

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3 (Three) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Mystic_Pip
    Pip ( πŸ§£πŸ§€πŸŒ§β˜‚οΈ) (@Mystic_Pip) reported from Brownhills, England

    @ThreeUKSupport My contract for the old number should have been cancelled in MAY so im getting charged for 8 months on a phone number I haven't used at all, since I threw the old chip away and sold my old phone... I kept being asked for stig number.. or they couldn't cancel the contract.

  • HannahGreenish
    Hannah Greenwood (@HannahGreenish) reported from Birmingham, England

    @ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.

  • amanmarway
    batgirl (@amanmarway) reported from West Bromwich, England

    @ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?

  • 7DSD
    πŸŒΎπŸšœπ•―π–†π–‘πŸ•πŸ•πŸ• (@7DSD) reported from West Bromwich, England

    @Vishaldutta @ThreeUKSupport I had this exact same issue/screen 2 days ago & just gave up.

  • moseleyhydey
    hydey (@moseleyhydey) reported from Birmingham, England

    @ThreeUK Lads, any chance of your home WiFi thing not dropping out for about an hour or so everyday? Every evening without fail

  • thetrainbasher
    busphotography.co.uk (@thetrainbasher) reported from Dudley, England

    @ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls

  • JayAulum
    Jay (@JayAulum) reported from Kidderminster, England

    Exceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one πŸ₯‡ #excellent #customerservice

  • TomWush
    Tom Morgan (@TomWush) reported from Birmingham, England

    @cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.

  • noelpadgaonkar
    Noel Padgaonkar (@noelpadgaonkar) reported from Solihull, England

    Dear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?

  • Mystic_Pip
    Pip ( πŸ§£πŸ§€πŸŒ§β˜‚οΈ) (@Mystic_Pip) reported from Willenhall, England

    @thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..

  • Gemmz28
    Gemma Moore (@Gemmz28) reported from Birmingham, England

    @ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks

  • Mystic_Pip
    Pip ( πŸ§£πŸ§€πŸŒ§β˜‚οΈ) (@Mystic_Pip) reported from Brownhills, England

    @ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.

  • Mystic_Pip
    Pip ( πŸ§£πŸ§€πŸŒ§β˜‚οΈ) (@Mystic_Pip) reported from Willenhall, England

    @thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.

  • noelpadgaonkar
    Noel Padgaonkar (@noelpadgaonkar) reported from Solihull, England

    @ThreeUKSupport I don't know about other users,but I'm facing issues. I don't know whom to call. Please help me it's been almost a week since this issue.

  • Kristoff_Derek
    πŸ…ΊπŸ†πŸ…ΈπŸ†‚πŸ†ƒπŸ…ΎπŸ…΅πŸ…΅_πŸ…³πŸ…΄πŸ†πŸ…΄πŸ…Ί (@Kristoff_Derek) reported from Birmingham, England

    @ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges πŸ™ƒ

  • Freaky_Radish
    Benn Sanderson (@Freaky_Radish) reported from Birmingham, England

    @ThreeUKSupport is there a problem with texting in Birmingham? My messages keep failing.

  • iareed
    Ian 🐺 (@iareed) reported from Kinvere, England

    @ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?

  • philipbase
    Philip Base (@philipbase) reported from Birmingham, England

    @ThreeUKSupport Lol says down please try later

  • chamario
    Sarah James (@chamario) reported from Wednesfield, England

    @ThreeUK Why have you taken Β£40 out of my bank account today when I cancelled my contract last month? Will NEVER take out a contract with you again #threemobile #badservice

  • philipbase
    Philip Base (@philipbase) reported from Birmingham, England

    @ThreeUKSupport the quickest way to get support from three is to leave lol... awful company to have a phone with... absolute shambles and scam artists

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • rhianna_joseph
    Rhianna Joseph #PrayForDemi ❀️ (@rhianna_joseph) reported

    @ThreeUKSupport No @ThreeUKSupport I’m not talking about porting out. If I give 30 days to cancel the contract and the contract closed down. If I changed my mind afterwards can I reactive the account within 30 days of the account being cancelled?

  • G3chan
    GC (@G3chan) reported

    @ThreeUKSupport After your awful mess with me getting a new contract in September. I can't get a replacement sim in store. Nor can i order one online. As I have issues with signal and mobile data compared to my other friend who is also on three we deduced my sim is faulty

  • Peter_Spencer
    Peter_Spencer (@Peter_Spencer) reported

    @ThreeUK @ThreeUKSupport Fantastic support from your team in India. So helpful, patient and knowledgeable. And if you get disconnected, they make a real effort to call you back. I spoke with 3 different support technicians, and they were all 100%. Thank you.πŸ‘

  • RKent1992
    Ryan Kent (@RKent1992) reported from Southend-on-Sea, England

    @ThreeUKSupport I have been receiving incredibly poor 4G download speeds on my 4G router and phone in the SS9 postcode area. Any reason for this please.

  • DylanHayward
    Dylan Hayward (@DylanHayward) reported

    Fix your bloody network @ThreeUK. I’ve troubleshooted my phone, it’s you not me.

  • vmcq1002
    victor mcqueen (@vmcq1002) reported

    @ThreeUKSupport hi both my wife on three and myself on smarty mobile (uses three) have no signal or 4g ws12 postcode any issues you know

  • rhianna_joseph
    Rhianna Joseph #PrayForDemi ❀️ (@rhianna_joseph) reported

    @ThreeUKSupport Can a Three customer reactive their Three account within 30 days if they didn’t request to port their number to a different network?

  • rhianna_joseph
    Rhianna Joseph #PrayForDemi ❀️ (@rhianna_joseph) reported

    @ThreeUKSupport @ThreeUKSupport No. If a Three customer cancels their contract can they reactivate it within 30 days?

  • Hooty1981
    Wayne Stewart (@Hooty1981) reported

    @ThreeUK no signal in belford northumberland since the storm last friday - any 1 able to assist???

  • Lemental2
    lemental (@Lemental2) reported

    @ThreeUKSupport mobile data not working. Told I can't be helped via phone and to go on webchat as I have a promotional sim but Internet is so bad I can barely send a tweet let alone use web chat. Useless