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3 (Three)

3 (Three) Outage Report in Smethwick, Sandwell, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Smethwick, England

The most recent 3 (Three) outage reports came from the following cities: Tamworth, Birmingham, Oldbury, Solihull, Wolverhampton, Bromsgrove, Bilston, West Bromwich, Stourbridge, Walsall, and Dudley.

CityProblem TypeReport Time
Tamworth Internet 1 day ago
Birmingham Wi-fi 3 days ago
Birmingham Internet 3 days ago
Oldbury Wi-fi 4 days ago
Birmingham Internet 5 days ago
Solihull Phone 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • TheCarlFord
    Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    @ThreeUKSupport I’ve got an iPhone XR but the phone isn’t the issue, it’s a coverage drop out since 9th August which is unacceptable as this is a business mobile @ThreeUKSupport

  • pauljkeogh
    Paul Keogh (@pauljkeogh) reported from Dorridge, England

    @MrPaulDH @ThreeUKSupport No still not working mine is a new contract as well for my son. My one that I’ve had a few years is working fine.

  • Nikkyt_23
    Nicole Talbott (@Nikkyt_23) reported from Birmingham, England

    @ThreeUK and then after nearly 2 hours.... they put the phone down.. **** you Three!!!

  • Claytoncast
    Paul Clayton (@Claytoncast) reported from Birmingham, England

    @ThreeUKSupport Then how do we do this. I cant use the same pin. It tells me on trips. i have just set up a new Pin. i wont know if that works until it lets me down again

  • TheCarlFord
    Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    @ThreeUKSupport Or @ThreeUKSupport could just sort the issue. 23 days now, not that I’m counting. I don’t pay for Wi-Fi calling, I pay for a mobile service. The issue is DY7.

  • TheCarlFord
    Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken

  • TheCarlFord
    Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    @ThreeUKSupport Phone delivered to wrong location Incorrect bills Automated phone service ALWAYS redirects to wrong dept Adhoc nature of emailing bills Letters referred to as sent, but they aren’t An apparent lack of wanting to disclose complaints process

  • Claytoncast
    Paul Clayton (@Claytoncast) reported from Birmingham, England

    @ThreeUKSupport I am heading to the Us and Portugal on business trips in the next month. Should I just change to vodspahone whose customers dont seem to have these problems. My contract is now up for renewal

  • Jaysixtinine
    Heisenberg (@Jaysixtinine) reported from Birmingham, England

    I think I might switch to @EE soon because @ThreeUK are a waste of time can’t get signal anyway and it really ***** me off

  • TheCarlFord
    Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    @ThreeUKSupport @JohnButlerEFC It’s pointless checking yet postcode, the website says it’s all okay, but reality is that the signal is poor or non existent

  • iamRicardoW
    RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England

    @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

  • georgiaareyx
    Gee 🧙🏾‍♀️ (@georgiaareyx) reported from West Bromwich, England

    @ThreeUKSupport I’ve tried all this! I’m really unhappy how I’m paying all this money a month and you guys aren’t even giving me good service coverage for the money I pay!

  • TheCarlFord
    Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    @ThreeUKSupport Yeah @ThreeUKSupport you might all be laughing your heads off at 3HQ Towers.... but you’re customers are pulling their hair out at the same repeated advice. Turning your phone off and then on does not magically produce a signal. What next, suggest we run a unicorn 🦄

  • pauljkeogh
    Paul Keogh (@pauljkeogh) reported from Dorridge, England

    @ThreeUKSupport the app keeps crashing is there a problem with it at the moment happens on 2 different phones.

  • fashionenth
    Eunice Abe (@fashionenth) reported from Birmingham, England

    Honestly getting so p*ssed off with @ThreeUKSupport their signal is so bad at my apartment like if I had known I would have just stayed with @EE it was never this bad with them 😡

  • Hey_Bilal
    Billy (@Hey_Bilal) reported from Birmingham, England

    @ThreeUK The network coverage is appalling, been with you 10+ years got network booster for my house but when I'm in the city centre I have no coverage

  • TheCarlFord
    Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    @ThreeUKSupport No point, I’m a business customer. They can’t help. The advice is to CALL business support, difficult with no signal....

  • stanfield81
    Michael Stanfield (@stanfield81) reported from Birmingham, England

    @Three_Is_Broken @ThreeUKSupport Glad I left. Vodafone Voxi way forward. 2 months now, not one issue. Paying my last Three bill was one of the most frustrating things I have ever done....

  • GarethMBE
    Gareth Humphreys MBE (@GarethMBE) reported from Birmingham, England

    @ThreeUKSupport Still waiting for a reply after 7 hours how poor is this ! Quote " We are here to Help" What help the Business certainly not the customer !

  • MrandMrsK11
    Heather (@MrandMrsK11) reported from Birmingham, England

    @ThreeUK Can you help. I need a 4g WiFi dongle on pay as you with approx 20gb. Can you help

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ToxicLemon69
    ToxieCabbie (@ToxicLemon69) reported

    @rudeboy_dwight @EE 200GB for £23 and it actually works compared to the @ThreeUK network.

  • ChrisGe04042989
    Chris G (@ChrisGe04042989) reported

    @ThreeUKSupport please tell me you finally support Apple Watch in 2022! I want to come home

  • Mohamedpitso72
    Mohamed wael (@Mohamedpitso72) reported

    @ThreeUKSupport I hope you teach this company to respect the customer and respect people's minds @telecomegypt

  • GluckAphra
    I AM THE OLDEST SON (@GluckAphra) reported

    @ThreeUKSupport I was just told to ask for the dedicated customer team and I did, then it hung up on me

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported

    @ThreeUKSupport i've had it since joining you on Monday. new sim and everything, so it's not the sim. i'm getting about 20mb down and about 0.8 mb up. can't hold a zoom call properly, facetime, etc. other people having same issue too in the postcode.

  • wwfc_dave
    Dave (@wwfc_dave) reported

    @ThreeUKSupport Hi, for reference if other customers ask the same, they need to connect the 2nd router to the LAN part via ethernet (LAN port on router 2, not WAN), disable DHCP on router 2, set its IP to something like 192.168.8.2 and run it in router mode. Works a treat!

  • FionaJTFleming
    Fiona Fleming 💙 (@FionaJTFleming) reported

    @ThreeUKSupport I have not been able to make calls for three days now due to issues with your network in the CH43 area. When will this be resolved? Having recently renewed my contract it's very frustrating.

  • aaronjb
    Aaron Brailsford (@aaronjb) reported

    @O2 Trying to speak to someone results in an infuriating loop of "Most issue can be sorted in the app" (it can't!) and being cut off.. this is not the service I expected coming back to O2 and I'm very much considering cancelling and staying with @ThreeUK now.

  • wwfc_dave
    Dave (@wwfc_dave) reported

    @paulmatt86 @ThreeUKSupport Hi Paul, yes this would work no problem. Just plug into the port labelled LAN.

  • DJNattKittyKatt
    Natasha Kitty Katt 😺 (@DJNattKittyKatt) reported

    Another one I will never go near is @ThreeUK everyone watch for hidden charges and beyond shocking customer service. I’ve been a loyal customer for years, but no more ❌❌❌