3 (Three) outages and service status in Smethwick, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 28, 4:47 PM GMT+1.
- Internet (47%)
- Wi-fi (26%)
- Phone (16%)
- E-mail (5%)
- Total Blackout (5%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, West Bromwich, Wolverhampton, Tamworth, Oldbury, Solihull, Bromsgrove, Bilston, Stourbridge, and Walsall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 1 day ago |
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West Bromwich
|
Internet | 4 days ago |
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Birmingham
|
Internet | 10 days ago |
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Birmingham
|
Internet | 10 days ago |
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Wolverhampton
|
Wi-fi | 11 days ago |
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Birmingham
|
Wi-fi | 12 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Bilal Raja (@BilalRaja_22) reported from Tidbury Green, England@ThreeUKSupport I have already logged a complaint but with no luck. Complaint ref no: 31181516. Been offered some money back as goodwill after spending long time on chat and phone calls. Don’t want to waste more time going through complaints process again.
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Mart🌲🌻🦊🐞🎵😁 🇪🇺♂️🏳️🌈🌹🌊 (@Martbushii) reported from Dudley, England@O2 @ThreeUK What on earth is happening in Dudley West midlands. Mine and my friends mobile phones have had no service. Is there something wrong?. I am doing this on his Post Office home internet
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Airsy 💫🌻 (@TeamAirsy) reported from Sheldon, EnglandHi @ThreeUK please tell me you didn’t accidentally set the emergency alert to go off at 3am… #emergencyalert
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Karen Horne (@mrskhorne) reported from Sheldon, EnglandYoungest son on the @EE network got the 🚨 myself, husband & other sons on @ThreeUK didn’t get an alert -seriously worried if youngest is responsible for emergencies in our household, he can’t even be bothered to come out of his room if the smoke alarm goes off #EmergencyAlerts
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ℭ𝔥𝔯𝔦𝔰 ☞︎ 🇨 🇭 🇷 🇮 🇸 ☜︎ sᴉɹɥɔ (@ChristopherChew) reported from Swindon, EnglandWell I’m switching my phone to @ThreeUK. They’re the only mobile network not affected by the Tory scum infosys scandal.
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Tom (@stowtom2010) reported from Birmingham, EnglandTerrible customer service from @ThreeUKSupport - they confirm compensation WILL be offered for the recent outage but ONLY if you call them on a number that you can’t get through it. It’s a never-ending vicious circle and designed so that you won’t claim. Awful. Time to leave...
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James Ridgway 🇬🇧🇺🇦 (@JamesRidgway) reported from Bradmore, EnglandClearly if you are a @ThreeUK customer your life is worthless. No #emergencyalert for me.
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ems. (@eapxxxx) reported from Dudley, Englandonce again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport
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Geometric Rate (@MondesirWayne) reported from Birmingham, England@ThreeUK More network failures on Erdington B23 6NT
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Lee Dawson (@LeeDawson20) reported from Dudley, England@GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact
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Jay (@JayAulum) reported from Kidderminster, EnglandExceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice
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Xenia (@_XeniaKara_) reported from Birmingham, England@ThreeUKSupport I’ve wasted a whole afternoon trying to resolve an outstanding issue with my services, and I’m no further along. Being passed around from pillar to post.
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Andrea Stone 🧘🏽♂️ (@andrea_stoneCSC) reported from Birmingham, England😡 someone has fraudulently used my name/ address to open a mobile phone contract with @ThreeUK. I call Three and they ask me for password and security questions!! I try to explain that I cannot answer as I did not open the account but they can’t help!! #vpoornoncustomerservice
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Rajiv (@rajivnath) reported from Birmingham, England@PaoloMariniUk @barmyarmyuk @ThreeUK To be fair I only ever visit London a handful of times but the service is unusable even when I have full bars. I'm not expecting super speeds just enough to send a few pics and videos on WhatsApp. In Birmingham the service is fantastic so it's a bit of a conundrum. Sort it out 3
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Jon Evans (@jonoevans84) reported from Birmingham, England@ThreeUK my wife keeps dropping out but phone service is fine, this seems to be happening on evenings consistently! I am in B14 area of Birmingham. Is there a reason for this!
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eric bullock (@ecakeeprighton) reported from Birmingham, England@ThreeUK why the hell did I choose to go back to them on a phone contract awful coverage and signal 😩
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Lucy Calleia (@Locket1975) reported from Woodside, England@ThreeUK can you tell me why the coverage is so bad in DY6 ? Dips in and out or doesn't connect at all. Been like it over almost a month now. Exact postcodes DY6 8XS and DY6 8XF
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David H-T 🏳️🌈🇪🇺🇳🇴🏴 (@psicorps2000) reported from Solihull, England@shreypuranik @ThreeUK Okay, tried this but it didn't solve the problem.
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ems. (@eapxxxx) reported from West Bromwich, England@ThreeUK officially have the worst customer service. on the phone for nearly 50 mins for me to get NOWHERE 🤯
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Ben Markley (@BenMarkley) reported from Tamworth District, England@BootBorisOut @ThreeUKSupport Exactly. @EE managed it on day one of iPhone supporting eSIM. what exactly it the issue!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reportedMany thanks to the hopeless @ThreeUKSupport for waking me up despite clear instructions not to call me before 1pm clearly they didn’t listen to a word I said. No idea of customer service.
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Peter Midgley ☀️ (@petermidgley) reportedInternet seems to be down in the SL99DH area. Thanks @ThreeUKSupport
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ARDA BATIKAN DURGUT (@durgut_arda1) reportedI use @ThreeUK in London, but the internet is practically non-existent... The signal is zero, the speed is terrible. This experience is truly unacceptable in 2026. 🙃 Am I the only one experiencing this problem? @ThreeUKSupport
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The Honeydripper (@bazisbackagain) reported@ThreeUK the worst broadband and customer service ive ever experienced, cancelled my contract without me asking, then took £140 out of my account when I was told it wouldn’t go out, 5 times I’ve been in contact and they say it will be resolved in a matter of days, still waiting…
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Rizwan Ali (@rizwanalihaidr) reported@ThreeUKSupport and I’ve now been told £176 will be taken this month. I have spent the last 2–3 weeks repeatedly contacting customer service, but no one has provided a clear explanation or resolved the issue. My time has been wasted, and the lack of accountability is extremely
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High Tide Jim (@HighTideJim) reportedMe - Hi there @ThreeUK I have no internet Three - Yeah there's an issue in your area and will take 7 days to fix Me - Can anything be done? I can't wait 7 days that's crazy!? I rely on this service for work and daily life, 7 days to fix a mobile network is outrageous. Three - I can compensate you 3gb Me - You can only give me internet I can't use for another 7 days? Three - Yes Me -
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Placebob (@Placebob2) reported@mavishier @ThreeUK Im on 3 reception really poor in scartho too
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Kitty Coco (@BambieBambini) reported@ThreeUK Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.
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Sir Richard B-H-Soame 13th BT (@SOAMER) reportedBreaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on
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CharlieIoD (@CharlieIOD) reported@ThreeUK I have taken out a broadband contract with Three. I am not a Three mobile customer, so the digital assistant doesn't understand my question. How can I get to talk to a person?