3 (Three) Outage Report in Smethwick, Sandwell, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent 3 (Three) outage reports came from the following cities: Wolverhampton, Birmingham, West Bromwich, Tipton, Oldbury, Woodside and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Phone | |
| Birmingham |
Internet | |
| Wolverhampton |
Internet | |
| West Bromwich |
Internet | |
| West Bromwich |
Total Blackout | |
| Tipton |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Michael Stanfield
(@stanfield81) reported
from
Redditch, England
@ThreeUKSupport Eventually. 1h 22m phone call and still didn't manage to get it paid do to the IVR and DTMF issue, and no promised call back yesterday. Live Chat agent disconnected chat instantly after waiting about 10 minites. Terrible terrible leaving experience.
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Brendon Wilkinson
(@wilkowba74) reported
from
Dudley, England
Never known a provider like @ThreeUK very poor with existing customers and upgrades time for a move STAY WELL CLEAR
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Or @ThreeUKSupport could just sort the issue. 23 days now, not that I’m counting. I don’t pay for Wi-Fi calling, I pay for a mobile service. The issue is DY7.
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK
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Eunice Abe
(@fashionenth) reported
from
Birmingham, England
Honestly getting so p*ssed off with @ThreeUKSupport their signal is so bad at my apartment like if I had known I would have just stayed with @EE it was never this bad with them 😡
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Phone delivered to wrong location Incorrect bills Automated phone service ALWAYS redirects to wrong dept Adhoc nature of emailing bills Letters referred to as sent, but they aren’t An apparent lack of wanting to disclose complaints process
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport @JohnButlerEFC It’s pointless checking yet postcode, the website says it’s all okay, but reality is that the signal is poor or non existent
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Heather
(@MrandMrsK11) reported
from
Birmingham, England
@ThreeUK Can you help. I need a 4g WiFi dongle on pay as you with approx 20gb. Can you help
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🏳️🌈 Jason S 🏳️🌈
(@jassey73) reported
from
Birmingham, England
@ThreeUKSupport Pointless, done that before and you just come back with ‘congestion in the area’ bollocks. PAC has been requested, time to move to a better network.
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport I’ve got an iPhone XR but the phone isn’t the issue, it’s a coverage drop out since 9th August which is unacceptable as this is a business mobile @ThreeUKSupport
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Adam
(@AdamCar60698936) reported
from
Birmingham, England
@ThreeUK gi my name is Adam, would any one be able to help me please I feel like I'm banging my head against a brick wall. Your overseas customer service have failed to sort my problem out for the 5th day its becoming laughable....please can someone help me .....
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Paul Keogh
(@pauljkeogh) reported
from
Dorridge, England
@MrPaulDH @ThreeUKSupport No still not working mine is a new contract as well for my son. My one that I’ve had a few years is working fine.
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport No point, I’m a business customer. They can’t help. The advice is to CALL business support, difficult with no signal....
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Yeah @ThreeUKSupport you might all be laughing your heads off at 3HQ Towers.... but you’re customers are pulling their hair out at the same repeated advice. Turning your phone off and then on does not magically produce a signal. What next, suggest we run a unicorn 🦄
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Michael Stanfield
(@stanfield81) reported
from
Birmingham, England
@Three_Is_Broken @ThreeUKSupport Glad I left. Vodafone Voxi way forward. 2 months now, not one issue. Paying my last Three bill was one of the most frustrating things I have ever done....
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Paul Keogh
(@pauljkeogh) reported
from
Dorridge, England
@ThreeUKSupport the app keeps crashing is there a problem with it at the moment happens on 2 different phones.
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Gareth Humphreys MBE
(@GarethMBE) reported
from
Birmingham, England
@ThreeUKSupport Still waiting for a reply after 7 hours how poor is this ! Quote " We are here to Help" What help the Business certainly not the customer !
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Nicole Talbott
(@Nikkyt_23) reported
from
Birmingham, England
@ThreeUK and then after nearly 2 hours.... they put the phone down.. **** you Three!!!
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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🏴It Snippets🏴
(@ItSnippets) reported
@ThreeUK are you ever intending to support e sims? After your trial failure I feel I may need a new network because you havn't kept up to date with phone manufacturers My company won't let me swap its sim for a esim, so to avoid carrying 2 phones my personal mobile needs to be 1
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Gemma
(@GemmaSlutbunny) reported
@ThreeUKSupport I only live in this area. Been happening since I got your service, badly so since last night. Tried talking to customer service, can’t understand Indians. Tried going into shop I got it from, not interested in helping at all.
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rik the trucker
(@rickyrob1970) reported
@ThreeUKSupport It cant make up its mind if it wants 3g,4g,4g+ or 5g so it wont connect to internet or make or recieve calls. I travel all over uk and happens most places. Most of time i just connect on 3g if not working. I should not have to do that. Boost your signal!
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⚫Sarah Spoor
(@SarahSpoorUK) reported
@ThreeUKSupport @ThreeUK No signal at all today. 6 wks if barely any signal. This is on 3 different phones within one property. You have supposedly been doing work ?but for 6 wks ??? What on earth are you doing .
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Gemma
(@GemmaSlutbunny) reported
@ThreeUK Don’t use this company. Shocking service that keeps dropping ( a minimum of 2-300 times a month ) Indian call centres and zero customer service. You’ll get just as good service putting your cash in the bin !!
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Abigail Parsons
(@AMP_BMS) reported
Anyone having issues accessing presale tickets for wireless @Ticketmaster entering my code from three and getting sorry there’s an issue with your connection message and there’s no issue. Can you help? #WirelessFestival @ThreeUK
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molly🌈
(@mwaterfallx) reported
@WirelessFest @ThreeUK @WirelessFest every time i try to buy tickets it just says there’s a purchase issue??
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rik the trucker
(@rickyrob1970) reported
@ThreeUKSupport Why would it be the sim or phone? The phone is 3months old. Even the signal on my partners phone is rubbish too. That is also a three contract.
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Nicholas
(@NicholasNsround) reported
@ThreeUK long time customer, with the ongoing atrocities in Ukraine I would like you to pull your sponsorship of Chelsea football club.
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simmy💘
(@zxmzamm) reported
@WirelessFest @ThreeUK @WirelessFest i am trying to buy the tickets for finsbury park , i have the right code but it isn’t working !! please help