3 (Three) Outage Report in Smethwick, Sandwell, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Stourbridge, Walsall, West Bromwich, Wolverhampton, Dudley, Oldbury and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
@ThreeUK @ThreeUKSupport please fix your network it 2020 omg I have a migraine with this connection 🥵🥵😩😞
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Wesley ਜੱਟ
(@im_wesleyjatt) reported
from
Streetly, England
@GuyOrlov @brattandeaf @ThreeUKSupport My contract end in sept and already looking to move to EE. Cannot get any good signal strength in Birmingham City Centre and Sutton Coldfield town.
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Andrew Dickinson
(@agdickinson) reported
from
Solihull, England
@ThreeUKSupport Hi Janet speeds still around 10mbit but full signal on my router. My number is 07491151832. My work Vodafone is 2 bars consistently is 30mbps
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Wesley ਜੱਟ
(@im_wesleyjatt) reported
from
Streetly, England
@brattandeaf @ThreeUKSupport Apparently I heard somewhere that 3 network used to be good because they share the mast with o2 or EE, but now other network cut tie with them. Therefore 3 have to have own mast this is why it become useless.
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Andrew
(@Bigglesdaf) reported
from
Wombourne, England
@Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
@ThreeUKSupport peu gérer honest maybe you should admit to all your customer that you cannot provide is internet service so we can cancel ou he contract and move on ! Let start 2020 in honestly ! Lol it been 4months your network is shit 🙈😩😓
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georgia 🕺🏾
(@georgiaareyx) reported
from
Birmingham, England
Sick to death of never having any service!! I don’t even live out in the sticks!!! Can’t wait until September when I can leave @ThreeUK
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Imandeep Kaur
(@ImmyKaur) reported
from
Birmingham, England
@JayJayBansal @ThreeUK Yep, still not working, every channel has said something different, no clarification, just wait til tomorrow.
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Andrea Stone 🧘🏽♂️
(@andrea_stoneCSC) reported
from
Birmingham, England
😡 someone has fraudulently used my name/ address to open a mobile phone contract with @ThreeUK. I call Three and they ask me for password and security questions!! I try to explain that I cannot answer as I did not open the account but they can’t help!! #vpoornoncustomerservice
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S-X
(@producerSX) reported
from
Wolverhampton, England
@ThreeUKSupport i want out of my contract because i can never get service anywhere. i pay £80 a month to get upset everytime i open my phone. this isn’t what your contract said would happen. how do i leave without paying to do so
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Ben Limehouse
(@BenLimehouse) reported
from
Redditch, England
@ThreeUKSupport Literally the most useless response. You have a customer here that has been with you for 5 years asking for some support with an unresolved issue and getting no traction and when I call up I get no further and it just goes round in circles and have to explain the situation again.
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
Beside all the stress with corana virus @ThreeUKSupport complain support name Anu ID65278 was extremely rude and it actually piss me off . I want to cancel both contract please . You are causing me stress and anxiety and it a shame after 4 years with @ThreeUK
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ems.
(@eapxxxx) reported
from
West Bromwich, England
@ThreeUK officially have the worst customer service. on the phone for nearly 50 mins for me to get NOWHERE 🤯
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
Who wanna join a petition to claim against @ThreeUK for stress due to shit network connection .. going on internet is headache
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j7b7
(@Jeanybabesb) reported
from
Walsall Wood, England
Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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Tom
(@Tomavfc15) reported
from
Birmingham, England
@ThreeUK are bloody awful 😭😭😭
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⚘Phil; Facetious Git.. Tongue deep in cheek.
(@A_Guy_on_Here) reported
from
Birmingham, England
Would like to say a huge thankyou to @ThreeUK @ThreeUKSupport for their fabulous customer service & advice... HOWEVER... Since I've not received a single reply to any of my tweets from them I cant. (Not the 1st time in my many years with them I've had "help" issues tbh)
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Imandeep Kaur
(@ImmyKaur) reported
from
Birmingham, England
@ThreeUKSupport Unfortunately, arrived today, doesn’t work, phone and messaged, no support.
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daniel
(@field133) reported
from
Dudley, England
@ThreeUK #5g just received my new 5g phone on a really good plan, would be nice if @Three sent customers rewards though for their loyalty like other suppliers #Over10Years a customer
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
@georgiaahale @giffgaff @TalkTalk @ThreeUK Oh shit! If it was within 14 days you can defo cancel penalty free as that's within the cooling off period. Make a complaint if you haven't already, don't let them get away with it. Sometimes they need that kick if all else fails email the CEO I can provide email ad.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Robson James
(@RobsonOnAir) reported
@ThreeUKSupport Yes - is there a local problem? Others in my family on Three from around the area have noticed a signal decrease. Is there a known issue in the area?
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Rev
(@Get_Revved) reported
@ThreeUKSupport Thanks! That worked perfectly. What a strange way to have to fix it. Anyone would think trying to register again would just fail because you're already registered. At least it was an easy fix. All's well that ends well.
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Martin
(@itsmartin2020) reported
@ThreeUK so I get a text from you saying I’m near my spend limit. I call you to ask about it and all knowledge is denied... told I’m taking things too seriously which is rude in my eyes. Ask to be put through to complaints team and the line cuts out! Another day another complaint
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Jason Wright
(@jbw781) reported
@ThreeUK hi, trying to buy two phones. Been in touch with online chat and apparently links aren't working. I can get links working but auto adding bundles i dont need. Help?
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Alix
(@AlixAlixcool) reported
@ThreeUKSupport G'day what's going on with 3g and 4g speeds super slow. Thinking of moving providers if this doesn't get any better 😔. Just need a update on my area HU93RN
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Akumar
(@Akumar09298178) reported
@ThreeUKSupport @ThreeUKSupport hey chris, this was my last option to drive 10 miles, before this i have almost spend 20hrs with your customers care and live chat support team, and they lied to me that is the reason i have cancelled my both contract with you guys.
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Rob Hennebry
(@HennebryRob) reported
@ThreeUK whats going on guys??? 2 weeks, bad service, no answers, getting worse! Now on hold ....for 40 minutes.....
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Kit Dayaram
(@KitTheRam) reported
@ThreeUKSupport I would call, if I have service. Currently on a hotspot from a mobile phone connected to O2. Two days in a row of no connection in CM19.
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Amanda Jorgensen
(@amandajorgensen) reported
@ThreeUKSupport One of the problems was i could not even access my online account. And cannot still. So you mean I will be punished forever for not reading a text?
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Dr. James Jack
(@jamesj74) reported
@ThreeUKSupport ... I’d have remained a happy and loyal customer, but instead you hit me with a delivery date after Christmas and tried to get me to pay an additional refundable (after 6 months) deposit of £250. That was the last straw. I’m so done with Three. Where’s your customer focus?