3 (Three) Outage Report in Smethwick, Sandwell, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Dudley, Wolverhampton, Oldbury and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Dudley |
Phone | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Phone delivered to wrong location Incorrect bills Automated phone service ALWAYS redirects to wrong dept Adhoc nature of emailing bills Letters referred to as sent, but they aren’t An apparent lack of wanting to disclose complaints process
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Rash
(@rash61271) reported
from
Birmingham, England
@ThreeUKSupport I have lost my network coverage over the last two days, to the point we were almost left stranded while away. Could not call Uber or phone anyone for help. Same just happened now while driving and using the navigation on my phone. It's getting ridiculous now!!!
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Michael Stanfield
(@stanfield81) reported
from
Birmingham, England
@Three_Is_Broken @ThreeUKSupport Glad I left. Vodafone Voxi way forward. 2 months now, not one issue. Paying my last Three bill was one of the most frustrating things I have ever done....
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Carol Coombes O.B.E
(@CrackingLeaders) reported
from
Birmingham, England
@ThreeUKSupport Everything is crossed here. We're like contortionists 🙈. Will no doubt be back to you all if problem persists. Still need phone service. Please pass thanks to JJ. 🙌
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport I’ve got an iPhone XR but the phone isn’t the issue, it’s a coverage drop out since 9th August which is unacceptable as this is a business mobile @ThreeUKSupport
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🏳️🌈 Jason S 🏳️🌈
(@jassey73) reported
from
Birmingham, England
@ThreeUKSupport Pointless, done that before and you just come back with ‘congestion in the area’ bollocks. PAC has been requested, time to move to a better network.
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Aniket Aggarwal
(@Agg7Aniket) reported
from
Birmingham, England
@ThreeUKSupport I will certainly log the complaint, but you have been working to improve your connections since the past 3 years I’ve been on this network and no improvement have been made. University campus near the city centre is 100% of high priority.
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Paul Keogh
(@pauljkeogh) reported
from
Dorridge, England
@MrPaulDH @ThreeUKSupport No still not working mine is a new contract as well for my son. My one that I’ve had a few years is working fine.
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Brendon Wilkinson
(@wilkowba74) reported
from
Dudley, England
Never known a provider like @ThreeUK very poor with existing customers and upgrades time for a move STAY WELL CLEAR
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Paul Keogh
(@pauljkeogh) reported
from
Dorridge, England
@ThreeUKSupport the app keeps crashing is there a problem with it at the moment happens on 2 different phones.
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!
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Michael Stanfield
(@stanfield81) reported
from
Redditch, England
@ThreeUKSupport Eventually. 1h 22m phone call and still didn't manage to get it paid do to the IVR and DTMF issue, and no promised call back yesterday. Live Chat agent disconnected chat instantly after waiting about 10 minites. Terrible terrible leaving experience.
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Adam
(@AdamCar60698936) reported
from
Birmingham, England
@ThreeUK gi my name is Adam, would any one be able to help me please I feel like I'm banging my head against a brick wall. Your overseas customer service have failed to sort my problem out for the 5th day its becoming laughable....please can someone help me .....
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport @JohnButlerEFC It’s pointless checking yet postcode, the website says it’s all okay, but reality is that the signal is poor or non existent
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Kacey Jones
(@manlikebaldwin) reported
from
Birmingham, England
3 network must be the shittest. I have unlimited everything and still never works half the time @ThreeUK
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
Your Minimum Term finishes on : 14/07/2019 does this mean I have to cancel this 14 June as I want to cancel it not continue. @MartinSLewis @ThreeUKSupport
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Carol Coombes O.B.E
(@CrackingLeaders) reported
from
Birmingham, England
@ThreeUKSupport so cheesed off. Can't contact anyone as three still haven't sorted problem, and need to. Been told resolved each month for 5 months, still without service at end of each month to middle of next, 1m apologies, no efficiency. Cheesed off
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Gareth Humphreys MBE
(@GarethMBE) reported
from
Birmingham, England
@ThreeUKSupport Still waiting for a reply after 7 hours how poor is this ! Quote " We are here to Help" What help the Business certainly not the customer !
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Sadie Jones
(@CityliciousSJ) reported
from
Birmingham, England
@ThreeUKSupport So I have now been charged a 2nd month after clearly cancelling the chip twice now. This is terrible customer service your telephone contacts don't appear to listen or do their job. I'm outraged and think I need to end my contract.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Gaunt
(@rmg75) reported
@ThreeUKSupport I am thinking of getting the home broadband soon. Is the 5G router locked to the Three network? Also is the SIM card for the broadband - can that be used in a phone or an IPad if I wanted to use the data on the go? And in a phone can it make calls?
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Eric frenchie
(@erixtar1992) reported
@ThreeUKSupport Its awful wether im at home, or at work anywhere between felixstowe and birmingham
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Michael Whitaker
(@elvissaveme) reported
@ThreeUKSupport No 5G on phone or router at present - are there issues in SE London?
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Subham Gupta
(@iSubhamGupta) reported
@ThreeUKSupport No I was not but my concern is, Why was I not informed that I need to go cancel the old sim plan else I'll have to keep on making payments even after my contract has ended!
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cd885
(@cd8851) reported
@ThreeUK hi team. If I buy a 4g router subscription and get poor speed can I cancel within 14 days? Your coverage checker suggests a good service but I don’t want to commit if it’s not going to work at my house. Thanks.
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BigMahoosivDave
(@BigMahoosivDave) reported
@mr_pl4r @ThreeUKSupport I have the exact same issue. I have tried everything that you have advised to other people. Code NW-2-5. This is tge 3rd day. Plz help
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Dodgy 🇬🇧
(@JimDodgy) reported
@ThreeUKSupport @danielcarling Hi, any update on this? My Netflix app is still down on my 4G router (works fine on mobile data). TV Netflix app down too. Been three days now.
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Stephen 🏳️🌈
(@HFAStephen) reported
@ThreeUKSupport Why do your phone operators lie? Apps open in the background can cause poor signal issues, can it? No it can't. Open apps can cause lag and RAM issues but not the network itself. They're either lying or incompetent. Which is it? #poorcustomerservice
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❓❔Questions Craig❔❓🦁
(@QuestionsCraig) reported
@BVickers25 @ThreeUKSupport I have the same problem. Have you tried changing your mobile network to 2g 3g when making calls? I then change it back to 5g if using the mobile data.
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Noël
(@itsnoel) reported
@ThreeUKSupport Yeah massive inconvenience that to be honest and it cause some serious problems with me with the HMRC