3 (Three) Outage Report in Smethwick, Sandwell, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, Kingswinford, Dudley and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Wolverhampton |
TV | |
| Birmingham |
Phone | |
| Oldbury |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Russ Wynn-Smith
(@russmini) reported
from
Redditch, England
Why do I always big up @ThreeUK then when I have a problem, can’t speak to anyone to get it sorted! At this rate, I’ll just cancel all 3 contracts and go elsewhere! My 14 year old son could be in danger and I can’t do anything about it!!!!
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Willenhall, England
@thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..
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Noel Padgaonkar
(@noelpadgaonkar) reported
from
Solihull, England
@ThreeUKSupport I don't know about other users,but I'm facing issues. I don't know whom to call. Please help me it's been almost a week since this issue.
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Brownhills, England
@ThreeUKSupport My contract for the old number should have been cancelled in MAY so im getting charged for 8 months on a phone number I haven't used at all, since I threw the old chip away and sold my old phone... I kept being asked for stig number.. or they couldn't cancel the contract.
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Tom Morgan
(@TomWush) reported
from
Birmingham, England
@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.
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Jay
(@JayAulum) reported
from
Kidderminster, England
Exceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice
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yas
(@yasmine_smithx) reported
from
Birmingham, England
@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere
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busphotography.co.uk
(@thetrainbasher) reported
from
Dudley, England
@ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls
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🅺🆁🅸🆂🆃🅾🅵🅵_🅳🅴🆁🅴🅺
(@Kristoff_Derek) reported
from
Birmingham, England
@ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃
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Hannah Greenwood
(@HannahGreenish) reported
from
Birmingham, England
@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport
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Noel Padgaonkar
(@noelpadgaonkar) reported
from
Solihull, England
Dear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Willenhall, England
@thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.
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Gemma Moore
(@Gemmz28) reported
from
Birmingham, England
@ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks
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batgirl
(@amanmarway) reported
from
West Bromwich, England
@ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Brownhills, England
@ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.
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Sarah James
(@chamario) reported
from
Wednesfield, England
@ThreeUK Why have you taken £40 out of my bank account today when I cancelled my contract last month? Will NEVER take out a contract with you again #threemobile #badservice
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Ansuya Patel-Yorke
(@MrsAPatelYorke) reported
from
Wolverhampton, England
@ThreeUKSupport not been able to log on to my app for 2 days- any ideas how long will it be down for??
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Ian 🐺
(@iareed) reported
from
Kinvere, England
@ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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.
(@Gr8FrankLampard) reported
@trivago @ChelseaFC I've followed trovago on all. Socials for the support. Will also only be buying tips through your site. Proper sponsorship. Take notes you dumbfucks @ThreeUK
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Iyke Duah
(@the_iyke) reported
@Arthurockgh @_AsiwajuLerry @ThreeUK After almost a decade of ****, we’re still the bigger club!!! Rest!
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Tim Bunce
(@Supernova36) reported
@ThreeUKSupport Spoke to them on the phone already, hence the disappointment. £60+ more expensive for existing customers. Even though we can cancel the contract, sign up again, go through the hassle of transferring the number, why wouldn’t you just make it simple for existing customers to stay?
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DEX
(@DEXD0G) reported
@mithunnair111 @LampardMaaran @ThreeUK 13 league titles to your 6... embarrassing that you will never win one again after your liquidation
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AndyWilcock
(@AndyStamford) reported
@Fantasy_Noise @obalichi_ @ThreeUK Chelsea isn’t the problem!
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Jennie Lauren Hand
(@HandJennie) reported
@ThreeUK I cancelled my contract with you due to poor service and been trying to send my phone back to you since 23/01/22. You've apparently sent 8 jiffy bags to me and none of them have been delivered. You're a totally useless network and I hope the nation gives you a wide birth
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Jollof King
(@NanaAddo2020) reported
@ThreeUK bad company bad company
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DEX
(@DEXD0G) reported
@Mike67782168 @ThreeUK Yeah and Arsenal pushed him out just like Chelsea should of done with tha scum bag, but you lot don’t give a **** about anyone apart from your vile football club, vile bunch
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⚫Sarah Spoor
(@SarahSpoorUK) reported
@CAR0L_MARSHALL @ThreeUKSupport Carol has your signal improved ? I have had no signal for 7 wks & being given the runaround by @ThreeUKSupport
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Ezugwu⭐⭐
(@MrEzugwu) reported
@sakafc7 @UberCheIseaFC @ThreeUK That's your damn business