3 (Three) Outage Report in Smethwick, Sandwell, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (40%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent 3 (Three) outage reports came from the following cities: West Bromwich, Tipton, Birmingham, Oldbury, Woodside, Bilston and Wolverhampton.
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich |
Total Blackout | |
| Tipton |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Oldbury |
Internet | |
| West Bromwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
@ThreeUKSupport please explain to me why your network was down for hours from last night to this morning . Couldn’t get either a taxi due to no network and couldn’t transfer cash . Couldn’t also buy train ticket or send email . Until now no message to your customers to apologise
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Andrea Stone 🧘🏽♂️
(@andrea_stoneCSC) reported
from
Birmingham, England
😡 someone has fraudulently used my name/ address to open a mobile phone contract with @ThreeUK. I call Three and they ask me for password and security questions!! I try to explain that I cannot answer as I did not open the account but they can’t help!! #vpoornoncustomerservice
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🏴راہ نورد 🇵🇰
(@fayyazshahid1) reported
from
Birmingham, England
@ThreeUK Absolutely Unacceptable! We normally always dont get the best service anyway!!! No apologies Compensate Customers!!!! Enough is enough!!!
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Tom
(@stowtom2010) reported
from
Birmingham, England
Terrible customer service from @ThreeUKSupport - they confirm compensation WILL be offered for the recent outage but ONLY if you call them on a number that you can’t get through it. It’s a never-ending vicious circle and designed so that you won’t claim. Awful. Time to leave...
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Ben Markley
(@BenMarkley) reported
from
Tamworth District, England
@BootBorisOut @ThreeUKSupport Exactly. @EE managed it on day one of iPhone supporting eSIM. what exactly it the issue!!
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Tom
(@Tomavfc15) reported
from
Birmingham, England
@ThreeUK are bloody awful 😭😭😭
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#HotHouse🏠
(@ChizBoiii) reported
from
Birmingham, England
@ThreeUKSupport can we have the service we are paying for please...
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
@ThreeUKSupport very annoyed and angry at your service lately and when I call I get put on hold or transfer to the wrong team 😡😡😡😡😡😡😡
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daniel
(@field133) reported
from
Dudley, England
@ThreeUK not a very happy customer here every time I try to do live chat regarding account it says no operator available. And this is at various time during the last 3 days 😕😕
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wendyclaire
(@wendyclaire) reported
from
Birmingham, England
@ThreeUKSupport absolutely disgraceful cant even get to speak to anyone from 3 going bad to worse
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Rajiv
(@rajivnath) reported
from
Birmingham, England
@PaoloMariniUk @barmyarmyuk @ThreeUK To be fair I only ever visit London a handful of times but the service is unusable even when I have full bars. I'm not expecting super speeds just enough to send a few pics and videos on WhatsApp. In Birmingham the service is fantastic so it's a bit of a conundrum. Sort it out 3
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Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Birmingham, England
90 mins without internet earlier even though my phone said full signal, nothing would load, so I couldn’t pay for my parking!!! Nothing but problems with @ThreeUK
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⚘Phil; Facetious Git.. Tongue deep in cheek.
(@A_Guy_on_Here) reported
from
Birmingham, England
Would like to say a huge thankyou to @ThreeUK @ThreeUKSupport for their fabulous customer service & advice... HOWEVER... Since I've not received a single reply to any of my tweets from them I cant. (Not the 1st time in my many years with them I've had "help" issues tbh)
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leasé
(@ellessedemi) reported
from
Birmingham, England
@ThreeUK hello, its my birthday. Why is your network been down for over 10 hours. I don’t have time for this. Sort it out right now.
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daniel
(@field133) reported
from
Dudley, England
@ThreeUK @Threedown today has been like morse code having a phone that is intermittent and not being able to keep in touch for up to date.😪😪I think a goodie bag would help me forget the inconvenience
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Numann Haque
(@numann_haque) reported
from
Birmingham, England
@_catherineannx @ThreeUK Having the same problem everywhere i go get no signal 😞
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Ben Hills-Jones
(@beninbrighton) reported
from
Birmingham, England
@ThreeUKSupport Apparently. As a Three customer let me give you some feedback. It comes across like all your Tweets are rushed and incorrect. Starting a sentence with a lowercase letter really doesn’t look good
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S-X
(@producerSX) reported
from
Wolverhampton, England
@ThreeUKSupport i want out of my contract because i can never get service anywhere. i pay £80 a month to get upset everytime i open my phone. this isn’t what your contract said would happen. how do i leave without paying to do so
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Wesley Zubair ਜੱਟ
(@im_wesleyjatt) reported
from
Birmingham, England
@Saltbar @ThreeUK Absolutely, miss out quite a lot yesterday due to network down, hope we get some payment reduce in next billing.
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Eunice Abe
(@fashionenth) reported
from
Birmingham, England
The worst decision I made was to sign up with @ThreeUK someone get me out of this contract! #threedown
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Wiltshire
(@JonathanWiltsh7) reported
@ThreeUK @ThreeUKSupport I recently upgraded my contract in Feb 25 and since have been charged for 2 contracts! Your complaints department have refused to refund this despite it is YOUR error. I have been a 3 customer for 20 years and am disgusted that you will not refund me the £300 for what they admitted on the phone was your error. Please contact me and resolve this.
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Jon Wiltshire
(@JonathanWiltsh7) reported
@ThreeUK @ThreeUKSupport I recently upgraded my contract in Feb 25 and since have been charged for 2 contracts! Your complaints department have refused to refund this despite it is YOUR error. I have been a 3 customer for 20 years and am disgusted that you will not refund me the £300 for what they admitted on the phone was your error. Please contact me and resolve this.
-
Jon Wiltshire
(@JonathanWiltsh7) reported
@ThreeUK @ThreeUKSupport I recently upgraded my contract in Feb 25 and since have been charged for 2 contracts! Your complaints department have refused to refund this despite it is YOUR error. I have been a 3 customer for 20 years and am disgusted that you will not refund me the £300 for what they admitted on the phone was your error. Please contact me and resolve this.
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BlueBeyond91🏳️⚧️
(@BlueBeyond91) reported
@ThreeUKSupport @ThreeUK Is there issue with your network?? My service is absolutely terrible yet again
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BlueBeyond91🏳️⚧️
(@BlueBeyond91) reported
@ThreeUKSupport @ThreeUK Is there issue with your network?? My service is absolutely terrible yet again
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BlueBeyond91🏳️⚧️
(@BlueBeyond91) reported
@ThreeUKSupport @ThreeUK Is there issue with your network?? My service is absolutely terrible yet again
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BlueBeyond91🏳️⚧️
(@BlueBeyond91) reported
@ThreeUKSupport @ThreeUK Is there issue with your network?? My service is absolutely terrible yet again
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Jon Wiltshire
(@JonathanWiltsh7) reported
@ThreeUK @ThreeUKSupport I recently upgraded my contract in Feb 25 and since have been charged for 2 contracts! Your complaints department have refused to refund this despite it is YOUR error. I have been a 3 customer for 20 years and am disgusted that you will not refund me the £300 for what they admitted on the phone was your error. Please contact me and resolve this.
-
Jon Wiltshire
(@JonathanWiltsh7) reported
@ThreeUK @ThreeUKSupport I recently upgraded my contract in Feb 25 and since have been charged for 2 contracts! Your complaints department have refused to refund this despite it is YOUR error. I have been a 3 customer for 20 years and am disgusted that you will not refund me the £300 for what they admitted on the phone was your error. Please contact me and resolve this.
-
Jon Wiltshire
(@JonathanWiltsh7) reported
@ThreeUK @ThreeUKSupport I recently upgraded my contract in Feb 25 and since have been charged for 2 contracts! Your complaints department have refused to refund this despite it is YOUR error. I have been a 3 customer for 20 years and am disgusted that you will not refund me the £300 for what they admitted on the phone was your error. Please contact me and resolve this.