3 (Three) outages and service status in Smethwick, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- Internet (57%)
- E-mail (14%)
- Total Blackout (14%)
- Phone (14%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, West Bromwich, Walsall, and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 16 days ago |
|
Birmingham
|
Total Blackout | 18 days ago |
|
Birmingham
|
Internet | 19 days ago |
|
West Bromwich
|
23 days ago | |
|
Birmingham
|
Internet | 26 days ago |
|
Birmingham
|
Phone | 27 days ago |
Community Discussion
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3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Akramantonio (@Akram_Antonio9) reported from Birmingham, England@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport
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Tom Morgan (@TomWush) reported from Birmingham, England@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.
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Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England@thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.
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🇪🇺 Chaz6 🇪🇺 (@chaz_6) reported from Dudley, England@ThreeUK does your new 5G business broadband product support #ipv6, and if so, what size prefix do you delegate?
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Andy Hollyhead (@HollyheadAndy) reported from Birmingham, England@ThreeUK not much point in having a 5G phone if I can’t get a 5G signal in city centres like Birmingham is there? Really disappointed with the coverage.
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Rich J (@richyj1504) reported from West Bromwich, EnglandBig error of @ThreeUK to scrap Go Roam. It’s what put it out there as a big benefit amongst its competitors in the past. Now Three are joining the ranks and I think they’re going to find their customer numbers plummet as a result.
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Daniel Herbert (@Danherbert80) reported from Kidderminster, EnglandFantastic service from @ThreeUK early upgrade and phone was faulty. After a call yesterday need phone delivered this morning and faulty one taken away. Customer service done right #my3
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Imandeep Kaur (@ImmyKaur) reported from Birmingham, England@JayJayBansal @ThreeUK Yep, still not working, every channel has said something different, no clarification, just wait til tomorrow.
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daniel (@field133) reported from Dudley, England@ThreeUK not a very happy customer here every time I try to do live chat regarding account it says no operator available. And this is at various time during the last 3 days 😕😕
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Ian 🐺 (@iareed) reported from Kinvere, England@ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?
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Tom (@stowtom2010) reported from Birmingham, EnglandTerrible customer service from @ThreeUKSupport - they confirm compensation WILL be offered for the recent outage but ONLY if you call them on a number that you can’t get through it. It’s a never-ending vicious circle and designed so that you won’t claim. Awful. Time to leave...
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j7b7 (@Jeanybabesb) reported from Walsall Wood, EnglandHave been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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Bilal Raja (@BilalRaja_22) reported from Tidbury Green, England@ThreeUKSupport I have already logged a complaint but with no luck. Complaint ref no: 31181516. Been offered some money back as goodwill after spending long time on chat and phone calls. Don’t want to waste more time going through complaints process again.
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Princess Tima (@PrincessTima3) reported from Walsall Wood, EnglandAnyone that had issue with @ThreeUK and been pressure to pay bills when service not working please add comment to we can create a petition against them please. @ThreeUKSupport give you free bill until they tired but do not sort issue
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wendyclaire (@wendyclaire) reported from Birmingham, England@ThreeUKSupport absolutely disgraceful cant even get to speak to anyone from 3 going bad to worse
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David H-T 🏳️🌈🇪🇺🇳🇴🏴 (@psicorps2000) reported from Solihull, England@shreypuranik @ThreeUK Okay, tried this but it didn't solve the problem.
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James Ridgway 🇬🇧🇺🇦 (@JamesRidgway) reported from Bradmore, EnglandClearly if you are a @ThreeUK customer your life is worthless. No #emergencyalert for me.
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Luke (@And_im_wasted) reported from Birmingham, England@ThreeUKSupport Hi Fraser, I’ve been sent the wrong one. I was then told to visit a Three store, but the Three store couldn’t give me a new SIM. Happy to DM you the details if you’re willing to help?
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Wesley ਜੱਟ (@im_wesleyjatt) reported from Streetly, England@GuyOrlov @brattandeaf @ThreeUKSupport My contract end in sept and already looking to move to EE. Cannot get any good signal strength in Birmingham City Centre and Sutton Coldfield town.
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Tom (@stowtom2010) reported from Solihull, England@tescomobile Was a customer of yours for years but had to leave because your overseas data offering was shocking/non-existent. @ThreeUK are excellent able to use phone as if at home in most worldwide countries. You need to up your game in this regard Tesco.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona Bell (@Fifibabybear) reported@ThreeUKSupport do me a favour please. When you cold call someone and they politely tell you they are not with 3 and to stop calling and delete their number, don’t just abruptly and ignorantly hang up ….. just to call them back and harass them again a few days later.
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John F (@JohnF74683580) reported@ThreeUKSupport is there a problem in Coventry CV2 area as unable to call or receive calls, the whole network is down affecting my work
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Gbolahan Obisesan💚 (@GreatObisesan) reported@ThreeUKSupport been noticing very in consistent network & unreliable data coverage in London! Can @ThreeUKSupport offer any clear explanation or indication of if this issue has been picked up and being resolved? Highly irritating service at this stage!
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Evonne O (@f1lover75) reported@ThreeUKSupport do need help to pay my bill but I am not happy about the non help..
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🄸 🄿🅄🅂🄷 🄱🅄🅃🅃🄾🄽🅂 (@_XoDaRap_) reported@ThreeUKSupport I need a customer service email address please. None of your live chat agents could help. I wasted my lunch hour being passed around like a $10 ****** at a stag party.
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Jon Hilton (@Jonhilton77) reported@ThreeUKSupport 3.5 hours, 8 people later, 3 disconnected chats all to add another SIM and smartwatch plan to my current contact. Terrible experience and all just to give you some more business. End of this contract and I’ll be gone after 16yrs.
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Robert THOMPSON (@RobertT63939769) reported@ThreeUKSupport hi i cant seem to het my phone working here in gran caneria i even just bought a 7 pound passport but my plean shpuld include it here, its just keeps saying emergency calls only any ideas ?
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Alex (@Abcmsaj) reported@ThreeUKSupport what’s going on? My dad can’t login to his three account or request a PAC code at the moment??
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Follower (@Stephen27784350) reported@ThreeUKSupport Do you not support wifi calling outside the uk?
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Greatestperson1 (@baskeyfit) reported@ThreeUKSupport bought 5g hub last Wednesday. Currently good excellent connection to 5g mast but last night download speeds have dropped significantly from 150 to 30mbps and ping is unstable. I followed the troubleshooting and there’s no improvement