3 (Three) outages and service status in Smethwick, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
- 3 (Three) generated 1 outage signal in the last 24 hours around Smethwick, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 12, 12:22 PM GMT+1.
- Internet (57%)
- Phone (18%)
- Wi-fi (14%)
- E-mail (4%)
- Total Blackout (4%)
- TV (4%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 12: Problems at 3 (Three)
3 (Three) is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Tamworth, Oldbury, Solihull, Wolverhampton, Bromsgrove, Bilston, West Bromwich, Stourbridge, Walsall, and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 7 hours ago |
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Phone | 1 day ago |
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Wi-fi | 2 days ago |
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Internet | 6 days ago |
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Wi-fi | 8 days ago |
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Internet | 8 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England@thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..
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j7b7 (@Jeanybabesb) reported from Walsall Wood, EnglandHave been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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John Povey (@Pov3yJ) reported from West Bromwich, England@ThreeUKSupport having 5G broadband issues in B67 area
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Jay (@JayAulum) reported from Kidderminster, EnglandExceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice
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Adam Hayes (@Adamhayes_85) reported from Wednesfield, EnglandThe phone signal on the 3 network in Wolverhampton is awful. Needs to be sorted out @ThreeUK
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ems. (@eapxxxx) reported from Dudley, EnglandSo @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport
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ems. (@eapxxxx) reported from West Bromwich, England@ThreeUK officially have the worst customer service. on the phone for nearly 50 mins for me to get NOWHERE 🤯
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Emma Casey (@EmmaJCasey) reported from Birmingham, England@ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.
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Noel Padgaonkar (@noelpadgaonkar) reported from Solihull, EnglandDear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?
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Imandeep Kaur (@ImmyKaur) reported from Birmingham, England@ThreeUKSupport Unfortunately, arrived today, doesn’t work, phone and messaged, no support.
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Jackk. 🃏 (@jackkwalters) reported from Birmingham, England@ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.
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Benn Sanderson (@Freaky_Radish) reported from Birmingham, England@ThreeUKSupport is there a problem with texting in Birmingham? My messages keep failing.
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Jon Evans (@jonoevans84) reported from Birmingham, England@ThreeUK my wife keeps dropping out but phone service is fine, this seems to be happening on evenings consistently! I am in B14 area of Birmingham. Is there a reason for this!
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Evan Davis (@EvanD) reported from Birmingham, England@ThreeUKSupport hi. My mobile number starts with 07305. It originally was issued by @virginmedia. I’ve had some companies try to call me (including the landline where I work) saying calls to this number can’t be connected or the number isn’t available. Is there an easy fix?
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Tom (@TomJersey1234) reported from Birmingham, England@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed
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busphotography.co.uk (@thetrainbasher) reported from Dudley, England@ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls
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Sarah James (@chamario) reported from Wednesfield, England@ThreeUK Why have you taken £40 out of my bank account today when I cancelled my contract last month? Will NEVER take out a contract with you again #threemobile #badservice
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Lucy Calleia (@Locket1975) reported from Woodside, England@cookies71 @ThreeUK I feel your pain DY6 it's just awful, so glad my contacts up
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Evan Davis (@EvanD) reported from Birmingham, England@ThreeUKSupport When I call the number from the work landline, it’s a recorded message from their provider saying access to this number is restricted, yet other mobile numbers are ok. The call never reaches me.
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Tom Morgan (@TomWush) reported from Birmingham, England@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Henry Haw Haw (@sussex_henry) reportedNEVER enter into a contract with @ThreeUK. Happy to share how they do not adhere to their own returns policy!
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Alan Burley (@mavishier) reported@Placebob2 @ThreeUK Been with them since the first day but there dreadful response to my issue means I will not renew my contract when it’s up
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Ropa (@premiaxleader) reported@ThreeUK I’ve had no calls or mobile data on 2 business lines since mid-Feb 2026. Multiple contacts, SIM & eSIM changes, still unresolved. Formal complaint sent 12 March – no acknowledgement received. This is now a serious business impact. Please escalate urgently
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Alice in the Cities (@kocichichot) reported@ThreeUK Can you please check why click on "reset your password" does not send email with reset link? I spoke with your customer service earlier today and the email address is current - meanwhile I have no means of accessing my account. TIA.
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its a mad 🌎 (@totallyfubar) reportedDon't trust @ThreeUK Will keep charging you after you cancel a contract then send debt collectors after you
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katie t 🏴 (@kattyork) reportedWhy is @ThreeUK so **** says I can get 4G at work I sometimes have nothing or 1 bar like in York city centre
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Chris Turner (Mrs. Because people assume I'm male) (@krispii) reported@ThreeUK What a shambles! I'm stuck in the USA with a SIM that has been suspended. It's been a week now - so much for adding a data pack to be sure of roaming coverage for my holiday! So many broken promises, 24 hours, 48 hours... a whole week later and still no further forward!
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Kuromiya Lucien (@kuromiyalucien) reported@Kurobiites new contract i didnt ask for??? no clue @ThreeUK wtf is this
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deathk1d2 (@jodbrillantes) reportedafter renewing my contract and upgrading how is my mobile data service more weak and spotty? @ThreeUK . Not just in my area
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Dave (@djt81) reported@ThreeUKSupport it's 2026 and the service is absolutely diabolical!! Fifteen minutes worth of scrambled phone calls just to tell someone a phone number. Sort it out