3 (Three) Outage Report in Smethwick, Sandwell, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Kingswinford, Dudley and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Oldbury |
Total Blackout | |
| Wolverhampton |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
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🏳️🌈 Jason S 🏳️🌈
(@jassey73) reported
from
Birmingham, England
@ThreeUKSupport Pointless, done that before and you just come back with ‘congestion in the area’ bollocks. PAC has been requested, time to move to a better network.
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport I’ve got an iPhone XR but the phone isn’t the issue, it’s a coverage drop out since 9th August which is unacceptable as this is a business mobile @ThreeUKSupport
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Gareth Humphreys MBE
(@GarethMBE) reported
from
Birmingham, England
@ThreeUKSupport Still waiting for a reply after 7 hours how poor is this ! Quote " We are here to Help" What help the Business certainly not the customer !
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Adam
(@AdamCar60698936) reported
from
Birmingham, England
@ThreeUK gi my name is Adam, would any one be able to help me please I feel like I'm banging my head against a brick wall. Your overseas customer service have failed to sort my problem out for the 5th day its becoming laughable....please can someone help me .....
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Yeah @ThreeUKSupport you might all be laughing your heads off at 3HQ Towers.... but you’re customers are pulling their hair out at the same repeated advice. Turning your phone off and then on does not magically produce a signal. What next, suggest we run a unicorn 🦄
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Michael Stanfield
(@stanfield81) reported
from
Redditch, England
@ThreeUKSupport Eventually. 1h 22m phone call and still didn't manage to get it paid do to the IVR and DTMF issue, and no promised call back yesterday. Live Chat agent disconnected chat instantly after waiting about 10 minites. Terrible terrible leaving experience.
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Michael Stanfield
(@stanfield81) reported
from
Birmingham, England
@Three_Is_Broken @ThreeUKSupport Glad I left. Vodafone Voxi way forward. 2 months now, not one issue. Paying my last Three bill was one of the most frustrating things I have ever done....
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Paul Keogh
(@pauljkeogh) reported
from
Dorridge, England
@MrPaulDH @ThreeUKSupport No still not working mine is a new contract as well for my son. My one that I’ve had a few years is working fine.
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Eunice Abe
(@fashionenth) reported
from
Birmingham, England
Honestly getting so p*ssed off with @ThreeUKSupport their signal is so bad at my apartment like if I had known I would have just stayed with @EE it was never this bad with them 😡
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Heather
(@MrandMrsK11) reported
from
Birmingham, England
@ThreeUK Can you help. I need a 4g WiFi dongle on pay as you with approx 20gb. Can you help
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport No point, I’m a business customer. They can’t help. The advice is to CALL business support, difficult with no signal....
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Nicole Talbott
(@Nikkyt_23) reported
from
Birmingham, England
@ThreeUK and then after nearly 2 hours.... they put the phone down.. **** you Three!!!
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Or @ThreeUKSupport could just sort the issue. 23 days now, not that I’m counting. I don’t pay for Wi-Fi calling, I pay for a mobile service. The issue is DY7.
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Gee 🧙🏾♀️
(@georgiaareyx) reported
from
West Bromwich, England
@ThreeUKSupport I’ve tried all this! I’m really unhappy how I’m paying all this money a month and you guys aren’t even giving me good service coverage for the money I pay!
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Paul Keogh
(@pauljkeogh) reported
from
Dorridge, England
@ThreeUKSupport the app keeps crashing is there a problem with it at the moment happens on 2 different phones.
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Phone delivered to wrong location Incorrect bills Automated phone service ALWAYS redirects to wrong dept Adhoc nature of emailing bills Letters referred to as sent, but they aren’t An apparent lack of wanting to disclose complaints process
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport @JohnButlerEFC It’s pointless checking yet postcode, the website says it’s all okay, but reality is that the signal is poor or non existent
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Brendon Wilkinson
(@wilkowba74) reported
from
Dudley, England
Never known a provider like @ThreeUK very poor with existing customers and upgrades time for a move STAY WELL CLEAR
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Hartles
(@cwuscott) reported
@ThreeUK why have I not had any signal in the EH11 EH12 area since last week? My phone says I have signal but your website says you’re working on masts in the area, I’m paying upwards of £30 a month - surely at least I should have signal at home and at my work? Thanks
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Russell Newton
(@rusnewton98) reported
@ThreeUKSupport They already called you, you're guys were like, "Whatever write us a letter." Last time I wrote to you, you didn't even respond. She'll take it up with OfCom I guess. And I'll terminate my dealings with you.
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Jerome
(@MonsieurValroux) reported
@ThreeUKSupport I guess it is. I never checked to be honest after as I was fed up explaining the same thing. It felt really annoying to be pestered for 30£ despite ne doing things in order before leaving.
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Lisa
(@lisa_thomas31) reported
@ThreeUKSupport I’m not at home anyway for 2 weeks after today so they’ll have to return it to yourselves and cancel from your end @DPDgroup_news maybe you should hire a proper courier service
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Jon Edwards
(@JonEdwards_) reported
@ThreeUKSupport I give up. I will let the contract run its course. I have got an EE pay as you go and it’s 100% better service than Three! So much faster and 4G. Anyone else having problems with Three mobile I suggest you go to EE for a much better service.
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Abbie🇳🇬
(@abbsakinkunmi) reported
I can’t get over how TERRIBLE 3’s network is, like it’s actually shocking. They are even talking about how your phone will be able to have service underground, abeg work on getting us service overground please @ThreeUK
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SMC
(@smcinstall) reported
Can anyone @ThreeUK tell me why my handset is continually running slow #contractending
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JC
(@JcBettor) reported
@ThreeUKSupport Hi, had signal loss on a few mobile data dongles I use in my area but website showing no issues.
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Jon Edwards
(@JonEdwards_) reported
@ThreeUKSupport Surprise Surprise my fast 4G didn’t last long and now I’m back on slow 3G! So your fix didn’t work in EX67XS
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Abbie🇳🇬
(@abbsakinkunmi) reported
@ThreeUKSupport I never have service or only 1 bar