3 (Three) outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent 3 (Three) outage reports came from the following cities: West Bromwich, Birmingham, Wolverhampton, Tamworth, Oldbury, Solihull, Bromsgrove, Bilston, Stourbridge, Walsall, and Dudley.

City	Problem Type	Report Time
West Bromwich	Internet	23 hours ago
Birmingham	Internet	6 days ago
Birmingham	Internet	7 days ago
Wolverhampton	Wi-fi	8 days ago
Birmingham	Wi-fi	9 days ago
Wolverhampton	Phone	12 days ago

Nearby cities with recent reports

Community Discussion

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3 (Three) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Luke (@And_im_wasted) reported 4 minutes ago from Birmingham, England

  @ThreeUKSupport Hi Fraser, I’ve been sent the wrong one. I was then told to visit a Three store, but the Three store couldn’t give me a new SIM. Happy to DM you the details if you’re willing to help?

• 
  Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported 5 minutes ago from Brownhills, England

  @ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.

• 
  Tom (@stowtom2010) reported 6 minutes ago from Birmingham, England

  Terrible customer service from @ThreeUKSupport - they confirm compensation WILL be offered for the recent outage but ONLY if you call them on a number that you can’t get through it. It’s a never-ending vicious circle and designed so that you won’t claim. Awful. Time to leave...

• 
  Lucy Calleia (@Locket1975) reported 10 minutes ago from Woodside, England

  @ThreeUK can you tell me why the coverage is so bad in DY6 ? Dips in and out or doesn't connect at all. Been like it over almost a month now. Exact postcodes DY6 8XS and DY6 8XF

• 
  Eder Zavala (@ederzavala) reported 13 minutes ago from Birmingham, England

  @ThreeUKSupport terrible mobile broadband in B15 and B17 for a couple of weeks now. It didn’t use to be like this. I’m changing provider.

• 
  yas (@yasmine_smithx) reported 14 minutes ago from Birmingham, England

  @ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere

• 
  SAB Photography (@sabphotos69) reported 14 minutes ago from Woodside, England

  @simonmaroulis @O2 @ThreeUK The mast near me. Hasn’t worked in now 19months. I understand dead spots, but I struggle to get a 4g signal anywhere. Utterly ridiculous.

• 
  Ian 🐺 (@iareed) reported 25 minutes ago from Kinvere, England

  @ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?

• 
  Noel Padgaonkar (@noelpadgaonkar) reported 26 minutes ago from Solihull, England

  Dear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?

• 
  Princess Tima (@PrincessTima3) reported 28 minutes ago from Walsall Wood, England

  Anyone that had issue with @ThreeUK and been pressure to pay bills when service not working please add comment to we can create a petition against them please. @ThreeUKSupport give you free bill until they tired but do not sort issue

• 
  ems. (@eapxxxx) reported 33 minutes ago from Dudley, England

  once again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport

• 
  ⚘Phil; Facetious Git.. Tongue deep in cheek. (@A_Guy_on_Here) reported 37 minutes ago from Birmingham, England

  Would like to say a huge thankyou to @ThreeUK @ThreeUKSupport for their fabulous customer service & advice... HOWEVER... Since I've not received a single reply to any of my tweets from them I cant. (Not the 1st time in my many years with them I've had "help" issues tbh)

• 
  Evan Davis (@EvanD) reported 38 minutes ago from Birmingham, England

  @ThreeUKSupport When I call the number from the work landline, it’s a recorded message from their provider saying access to this number is restricted, yet other mobile numbers are ok. The call never reaches me.

• 
  Evan Davis (@EvanD) reported 39 minutes ago from Birmingham, England

  @ThreeUKSupport when my contract is about to expire, how much notice do I need to give you to cancel my account?

• 
  Princess Tima (@PrincessTima3) reported 41 minutes ago from Walsall Wood, England

  Who wanna join a petition to claim against @ThreeUK for stress due to shit network connection .. going on internet is headache

• 
  Xenia (@_XeniaKara_) reported 43 minutes ago from Birmingham, England

  I'm not one for complaining on Twitter, but I’m letting it be known that @ThreeUK customer services is awful. As a long standing customer and given the current pandemic the service has been appalling.

• 
  🌾🚜𝕯𝖆𝖑🍕🍕🍕 (@7DSD) reported 50 minutes ago from West Bromwich, England

  @Vishaldutta @ThreeUKSupport I had this exact same issue/screen 2 days ago & just gave up.

• 
  Jane 🍂🍁🎃 (@jane_ellery_) reported 55 minutes ago from Birmingham, England

  90 mins without internet earlier even though my phone said full signal, nothing would load, so I couldn’t pay for my parking!!! Nothing but problems with @ThreeUK

• 
  Xenia (@_XeniaKara_) reported 56 minutes ago from Birmingham, England

  @ThreeUKSupport I’ve wasted a whole afternoon trying to resolve an outstanding issue with my services, and I’m no further along. Being passed around from pillar to post.

• 
  Marie Turner (@marieturner131) reported 60 minutes ago from West Bromwich, England

  @ThreeUKSupport Is your website and app down? I’m trying to set up a direct debit and nothing will load for me

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Angelo barbi (@AngeloOfficial) reported 2 minutes ago

  @ThreeUKSupport trying find a way cancel my sim only since contract is up but can’t find a way to do so

• 
  Harriet (@HjRobins) reported 4 minutes ago

  I switched away from @ThreeUK because their customer service agent told me they have blazing fast 5G speeds of up to 100Mbps. I said that's awful. They said it's 100MB per second. I asked them to clarify. And they said it is 100 Mbps but I can pay £4 extra for high speeds. Awful.

• 
  Big Nath (@E236_Nathan) reported 4 minutes ago

  Hey @EE wanna pay the last few months of my @ThreeUK contract up so I can leave them early, they are terrible 😞

• 
  Ruth Seager (@ruthseag) reported 4 minutes ago

  @ThreeUK terrible customer service. I have wasted at least 4 and a half hours talking on the phone with no progress. Got cut off, no phone back, waited in queues and got told that they can’t make any guarantees. After 18 years as a customer…I think it’s time to make a switch…

• 
  mia (@MiaxKempster) reported 5 minutes ago

  @ThreeUKSupport customer support on live chat is shocking. SIM card didn’t arrive in the envelope, so contacted as it says on the envelope, and will not send a replacement due to “incurring the credit limit” I have said it didn’t arrive, so nobody should be spending any money!

• 
  sweetsimple_krafts⁷⁼¹ *I saw JIN London* (@Sweetafghani10) reported 5 minutes ago

  @ThreeUKSupport my three broadband has been awful this past 2 weeks connection keep dropping and lagging .. please help

• 
  Matt Hayes 🇮🇪 (@matthayesthfc) reported 5 minutes ago

  @panks_79 @ThreeUKSupport My current phone is broken, but you've saved me. There was a separate section of the Three website for pay-as-you-go 🙈 Which is weird, because I've had to go through an entire different page to buy the same phone I was trying to buy anyway haha Thanks Craig!

• 
  Aaaron Pitt (@aaronpitt2) reported 8 minutes ago

  Just joined the @EE network and im.struggling to turn off the adult content filter. This is very frustrating and not easy to figure out. Im thinking of cancelling and going back to @ThreeUK

• 
  Alan Burley (@mavishier) reported 10 minutes ago

  @ThreeUK - as a valued customer of three since day I - I am totally brassed off with the internet signal in Grimsby and Cleethorpes. Outside of home I have no internet - so effectively I am paying money for nothing

• 
  Geoff Lane 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@send2gl) reported 11 minutes ago

  @ThreeUKSupport 12 March 14:30 made a mobile (WiFi calling enabled) to landline call. My signal strength -112 Recipient on numerous occasions unable to hear me yet I could hear him perfectly. Call became unusable.