3 (Three) outages and service status in Smethwick, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Phone.
- The most recent signal from this area was received May 26, 6:38 AM GMT+1.
- Internet (57%)
- E-mail (21%)
- Phone (14%)
- TV (7%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at 3 (Three)
3 (Three) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent 3 (Three) outage reports came from the following cities: West Bromwich, Birmingham, Walsall, Oldbury, Wolverhampton, Tamworth, and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich
|
2 days ago | |
|
Birmingham
|
Internet | 5 days ago |
|
Birmingham
|
Phone | 6 days ago |
|
Walsall
|
Internet | 6 days ago |
|
Birmingham
|
Internet | 9 days ago |
|
Walsall
|
TV | 13 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Bilal Raja (@BilalRaja_22) reported from Tidbury Green, England@ThreeUKSupport I have already logged a complaint but with no luck. Complaint ref no: 31181516. Been offered some money back as goodwill after spending long time on chat and phone calls. Don’t want to waste more time going through complaints process again.
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Emma Casey (@EmmaJCasey) reported from Birmingham, England@ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.
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🇪🇺 Chaz6 🇪🇺 (@chaz_6) reported from Dudley, England@ThreeUK does your new 5G business broadband product support #ipv6, and if so, what size prefix do you delegate?
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Derek (@Dereklad) reported from Solihull, England@ThreeUK excuse me.why is my internet on my iphone so so bad in the B92 8NW Postcode When im at work??
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daniel (@field133) reported from Dudley, England@ThreeUK #5g just received my new 5g phone on a really good plan, would be nice if @Three sent customers rewards though for their loyalty like other suppliers #Over10Years a customer
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busphotography.co.uk (@thetrainbasher) reported from Dudley, England@ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls
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Lucy Calleia (@Locket1975) reported from Woodside, England@cookies71 @ThreeUK I feel your pain DY6 it's just awful, so glad my contacts up
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Andrew (@Bigglesdaf) reported from Wombourne, England@Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service
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Xenia (@_XeniaKara_) reported from Birmingham, EnglandI'm not one for complaining on Twitter, but I’m letting it be known that @ThreeUK customer services is awful. As a long standing customer and given the current pandemic the service has been appalling.
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Evan Davis (@EvanD) reported from Birmingham, England@ThreeUKSupport hi. My mobile number starts with 07305. It originally was issued by @virginmedia. I’ve had some companies try to call me (including the landline where I work) saying calls to this number can’t be connected or the number isn’t available. Is there an easy fix?
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Noel Padgaonkar (@noelpadgaonkar) reported from Solihull, England@ThreeUKSupport I don't know about other users,but I'm facing issues. I don't know whom to call. Please help me it's been almost a week since this issue.
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Hannah Greenwood (@HannahGreenish) reported from Birmingham, England@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.
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Eder Zavala (@ederzavala) reported from Birmingham, England@ThreeUKSupport terrible mobile broadband in B15 and B17 for a couple of weeks now. It didn’t use to be like this. I’m changing provider.
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Lucy Calleia (@Locket1975) reported from Woodside, England@cookies71 @ThreeUK I feel your pain DY6 it's just awful, so glad my contacts up
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Imandeep Kaur (@ImmyKaur) reported from Birmingham, England@JayJayBansal @ThreeUK Yep, still not working, every channel has said something different, no clarification, just wait til tomorrow.
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Philip Base (@philipbase) reported from Birmingham, England@ThreeUKSupport the quickest way to get support from three is to leave lol... awful company to have a phone with... absolute shambles and scam artists
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James Ridgway 🇬🇧🇺🇦 (@JamesRidgway) reported from Bradmore, EnglandClearly if you are a @ThreeUK customer your life is worthless. No #emergencyalert for me.
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RosieGee (@pixiero79) reported from Solihull, England@ThreeUK Recently upgraded my phone, days later have information about my insurance through post - never asked for it, it wasn’t mentioned and I don’t want it. Phone number to cancel not working, can’t speak to anyone about it, not happy.
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Andrea Stone 🧘🏽♂️ (@andrea_stoneCSC) reported from Birmingham, England😡 someone has fraudulently used my name/ address to open a mobile phone contract with @ThreeUK. I call Three and they ask me for password and security questions!! I try to explain that I cannot answer as I did not open the account but they can’t help!! #vpoornoncustomerservice
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Noel Padgaonkar (@noelpadgaonkar) reported from Solihull, EnglandDear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Alexander Bragin (@SkaterMadnes) reported@tsbains64 @ThreeUK The whole thing is ****. I am leaving Three as a result
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Andrew #StandWithUkraine 🇺🇦 (@MPAndy) reported@torturedtoffee @ThreeUK There’s a reason why they are 15th out of 15 for customer satisfaction.
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Tommy Craig CSC (@tommycraigcsc) reported@ThreeUK an absolute joke of a customer services no use to anyone.
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David Richards (@gadgetbluetab) reported from Anstey, England@ThreeUKSupport query complaintis: 260422104352245. Still waiting for feedback?. Very poor service and communication!!
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Broony (@broony1987) reported@ThreeUKSupport your mobile signal is terrible
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Darryl (Dazzle) Brace (@DazzleB007) reportedIs it just me or has @VodafoneUK network got worst since they merge with @ThreeUK still no support for RCS on iPhones but most upcoming 3rd party networks have support???
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Me (@nickyboy1886) reportedSo ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?
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Steve Harrison (@stevejh1973) reported@ThreeUK even after the merging with Vodafone my actual phone signal remains at one bar at home (E9). And, for some reason, my WiFi calling hardly works too. It is not my phone as I have always had this problem. Basically it is impossible for me to actually make calls at home!
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Álvaro Pétrus (@AcgbPetrus) reported@ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.
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Ryan Bridgewater (@ryanbridgewater) reported@ThreeUKSupport Im having terible issues with call centres on my device. There seems to be a delay on the line which makes conversations very hard to have