3 (Three)

3 (Three) Outage Report in Smethwick, Sandwell, England

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Smethwick, Sandwell, England 01/13/2026 03:15

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent 3 (Three) outage reports came from the following cities: Birmingham, Wolverhampton, Dudley, West Bromwich, Kingswinford, Oldbury, Tipton, Woodside and Bilston.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomWolverhampton Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Akram_Antonio9 Akramantonio (@Akram_Antonio9) reported from Birmingham, England

    @ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport

  • noelpadgaonkar Noel Padgaonkar (@noelpadgaonkar) reported from Solihull, England

    Dear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?

  • iareed Ian 🐺 (@iareed) reported from Kinvere, England

    @ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?

  • chamario Sarah James (@chamario) reported from Wednesfield, England

    @ThreeUK Why have you taken £40 out of my bank account today when I cancelled my contract last month? Will NEVER take out a contract with you again #threemobile #badservice

  • HannahGreenish Hannah Greenwood (@HannahGreenish) reported from Birmingham, England

    @ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.

  • JayAulum Jay (@JayAulum) reported from Kidderminster, England

    Exceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice

  • amanmarway batgirl (@amanmarway) reported from West Bromwich, England

    @ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England

    @thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England

    @ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.

  • noelpadgaonkar Noel Padgaonkar (@noelpadgaonkar) reported from Solihull, England

    @ThreeUKSupport I don't know about other users,but I'm facing issues. I don't know whom to call. Please help me it's been almost a week since this issue.

  • Kristoff_Derek 🅺🆁🅸🆂🆃🅾🅵🅵_🅳🅴🆁🅴🅺 (@Kristoff_Derek) reported from Birmingham, England

    @ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England

    @ThreeUKSupport My contract for the old number should have been cancelled in MAY so im getting charged for 8 months on a phone number I haven't used at all, since I threw the old chip away and sold my old phone... I kept being asked for stig number.. or they couldn't cancel the contract.

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England

    @thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.

  • TomWush Tom Morgan (@TomWush) reported from Birmingham, England

    @cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.

  • russmini Russ Wynn-Smith (@russmini) reported from Redditch, England

    Why do I always big up @ThreeUK then when I have a problem, can’t speak to anyone to get it sorted! At this rate, I’ll just cancel all 3 contracts and go elsewhere! My 14 year old son could be in danger and I can’t do anything about it!!!!

  • MrsAPatelYorke Ansuya Patel-Yorke (@MrsAPatelYorke) reported from Wolverhampton, England

    @ThreeUKSupport not been able to log on to my app for 2 days- any ideas how long will it be down for??

  • Akram_Antonio9 Akramantonio (@Akram_Antonio9) reported from Birmingham, England

    @ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment

  • yasmine_smithx yas (@yasmine_smithx) reported from Birmingham, England

    @ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere

  • thetrainbasher busphotography.co.uk (@thetrainbasher) reported from Dudley, England

    @ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls

  • Gemmz28 Gemma Moore (@Gemmz28) reported from Birmingham, England

    @ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • KLF2320 K (@KLF2320) reported

    @ThreeUKSupport Told to send my phone back with a promise of contract termination and Three have charged me again. The incurred costs from this will be filed. Disgraceful service.

  • MarcusRonchi Marcus Ronchi (@MarcusRonchi) reported

    @ThreeUKSupport Many time. I have sent the details via direct message. The thing is, no resolution for this case till now!

  • aoiticica Ariane Oiticica (@aoiticica) reported

    @ThreeUKSupport Worst service ever continues. Ordered a new SIM card for dad - 5 days ago now. Called this morning to check why it hasn't arrived... no record of request. @ThreeUK how do I cancel my account early?

  • sidusTanotus sidusTanotus (@sidusTanotus) reported

    @ThreeUKSupport my mobile broadband internet has been really slow in the past week. Speed is consistently under 5mbps. Not great when you’re working from home. Could you take a look pls. It used to be faster and now every click takes 1 -2 seconds to take effect.

  • almcfadyen Alistair McFadyen 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@almcfadyen) reported

    @ThreeUKSupport Been limited to a very poor 3G signal for several weeks, no sign of 4G returning. All that changes on the status checker is the date it was updated, which strangely always seems to be about 10 minutes before I check it. 2 phones and home broadband, I am not happy.

  • Issy_beex Issy (@Issy_beex) reported

    @ThreeUK can you please help, my data isn’t working even though I have the unlimited data plan.

  • HarrisonKent1 Harrison (@HarrisonKent1) reported from Loughton, England

    @ThreeUKSupport Hi, I’m getting poor signal in IG103TN. Would normally get full 3G and then the occasional bar of 4G but I’m only getting 1 bar of 4G today

  • benjtpc Ben Jamin' 🦄 (@benjtpc) reported

    @ThreeUKSupport Hey 👋 Over the last few weeks, my 4G has either not worked or been awfully slow. I’ve been getting better strength dropping down to 3G. Any reason why this might be?

  • ThreeUKSupport ThreeUKSupport (@ThreeUKSupport) reported

    @nutellayen @ThreeUK Hi there, we're really sorry you've not had a good experience - of course we want to help! What contract do you have and how come you want to cancel? -Suzi

  • PcsoDanielle Pcso Daly (@PcsoDanielle) reported

    @JessiMathis2021 @ThreeUK Awful, full of apologies but no real solutions. Passed around the call centre to gain further frustrations and no conclusion.