3 (Three) outages and service status in Smethwick, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent 3 (Three) outage reports came from the following cities: Wolverhampton, Birmingham, Darlaston, and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton
|
Wi-fi | 11 days ago |
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Birmingham
|
Internet | 16 days ago |
|
Darlaston
|
Internet | 18 days ago |
|
Birmingham
|
Wi-fi | 21 days ago |
|
Wolverhampton
|
Wi-fi | 1 month ago |
|
Birmingham
|
Total Blackout | 1 month ago |
Community Discussion
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3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Tom (@stowtom2010) reported from Birmingham, EnglandTerrible customer service from @ThreeUKSupport - they confirm compensation WILL be offered for the recent outage but ONLY if you call them on a number that you can’t get through it. It’s a never-ending vicious circle and designed so that you won’t claim. Awful. Time to leave...
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wendyclaire (@wendyclaire) reported from Birmingham, England@ThreeUKSupport absolutely disgraceful cant even get to speak to anyone from 3 going bad to worse
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Tom (@stowtom2010) reported from Solihull, England@tescomobile Was a customer of yours for years but had to leave because your overseas data offering was shocking/non-existent. @ThreeUK are excellent able to use phone as if at home in most worldwide countries. You need to up your game in this regard Tesco.
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Evan Davis (@EvanD) reported from Birmingham, England@ThreeUKSupport when my contract is about to expire, how much notice do I need to give you to cancel my account?
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Evan Davis (@EvanD) reported from Birmingham, England@ThreeUKSupport hi. My mobile number starts with 07305. It originally was issued by @virginmedia. I’ve had some companies try to call me (including the landline where I work) saying calls to this number can’t be connected or the number isn’t available. Is there an easy fix?
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David Hamilton (@hamilton_david) reported from Wythall, England@ThreeUKSupport absolute joke your customer services are! Three calls today, three conflicting responses. You’re just making it difficult to leave your rubbish network!
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Andrew (@Bigglesdaf) reported from Wombourne, England@Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service
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Lucy Calleia (@Locket1975) reported from Woodside, England@ThreeUK can you tell me why the coverage is so bad in DY6 ? Dips in and out or doesn't connect at all. Been like it over almost a month now. Exact postcodes DY6 8XS and DY6 8XF
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Daniel Herbert (@Danherbert80) reported from Kidderminster, EnglandFantastic service from @ThreeUK early upgrade and phone was faulty. After a call yesterday need phone delivered this morning and faulty one taken away. Customer service done right #my3
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David H-T 🏳️🌈🇪🇺🇳🇴🏴 (@psicorps2000) reported from Birmingham, EnglandAnybody on @ThreeUK having problems sending/receiving texts? Can't send at all. Tried rebooting phone etc.
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Emma Casey (@EmmaJCasey) reported from Birmingham, England@ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.
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Lucy Calleia (@Locket1975) reported from Woodside, England@ThreeUK can you tell me why the coverage is so bad in DY6 ? Dips in and out or doesn't connect at all. Been like it over almost a month now. Exact postcodes DY6 8XS and DY6 8XF
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eric bullock (@ecakeeprighton) reported from Birmingham, England@ThreeUK why the hell did I choose to go back to them on a phone contract awful coverage and signal 😩
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Evan Davis (@EvanD) reported from Birmingham, England@ThreeUKSupport When I call the number from the work landline, it’s a recorded message from their provider saying access to this number is restricted, yet other mobile numbers are ok. The call never reaches me.
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Ash❗️ (@A_J_92) reported from Birmingham, England@georgiaahale @giffgaff @TalkTalk @ThreeUK Oh shit! If it was within 14 days you can defo cancel penalty free as that's within the cooling off period. Make a complaint if you haven't already, don't let them get away with it. Sometimes they need that kick if all else fails email the CEO I can provide email ad.
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Akramantonio (@Akram_Antonio9) reported from Birmingham, England@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport
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j7b7 (@Jeanybabesb) reported from Walsall Wood, EnglandHave been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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Derek (@Dereklad) reported from Solihull, England@ThreeUK excuse me.why is my internet on my iphone so so bad in the B92 8NW Postcode When im at work??
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Stephen Willetts (@SteWill1978) reported from West Bromwich, England@vocster @ThreeUK I'm gonna look into it better, i haven't changed my contract in 10 years so technically I never upgrade so it shouldn't effect me, they do annual price rises though so it may be classed as a contract change. I think we'll be charged regardless.
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Jay (@JayAulum) reported from Kidderminster, EnglandExceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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rawkingcoconutwater (@rawkingcoconut) reported@ThreeUK Why is your coverage strength on your signals so poor , people pay for 5g ans yet no service at all in central areas , are you scamming customers by selling a product you can’t offer , authorities should shut you down take action against your company
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Mike Wood (@mikewooduk) reported@VodafoneUK @ThreeUK So 3 customer popped into Vodafone as your store closure notes you can find 3 at Vodafone. Unable to upgrade, cancel or discuss accounts. Confirmed with several stores. This is definitely a breach not everyone wants to speak to cust service on the phone...
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Rohit Kumar (@rohittkumarr28) reported@ThreeUK what a terrible service. The WiFi isnt working for more than a week now in Bermondsey area and you dont even have the decency to reach out with the details of by when the service will be back to normal. You dont even have a functioning Call Center.
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Swapnil Zanwar (@ZanwarSwapnil) reported@ThreeUK @ThreeUKSupport Home broadband internet services are getting down frequently in last few weeks. The customer support says some work is going on and surprisingly Internet from mobile sim of three works seamlessly fine
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xSpecialxst (@xSpecialxst) reported@phoenixmcx @ThreeUK @ThreeUKSupport I had no signal at all for 30 mins it’s just come Back now 😔
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huey freeman (@80iishh) reported@ThreeUK mek me get back to my area & you haven’t resolved the signal in my area.
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Playwriter Guy (@playwriter_guy) reported@ThreeUK @RoyalMail This has been going on since July 9 when the phone was confirmed lost by Royal Mail. I have been calling and repeating myself constantly to this Three customer service almost as if no one writes notes when calls are made. The WORST kind of customer service EVER.
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Charlie Halstead (@CharlieMansfi17) reported@coveragechecker @AndyUK_52 @ThreeUK It’s just ridiculous. It shouldn’t be about pairing flagship phones with flagship plans. If a phone supports the network’s full capabilities, then every customer on that network—whether they’re on pay as you go or pay monthly—should have equal access to the same 5G service.
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Matchday Drinkers 🍻 (@BFCDrinkers) reported@NameIsRichard @ThreeUK My deal runs out very soon so bye bye. Tolerated bad reception for sake of the deal and four in the house are on Three but no more
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Taylor✌️ (@JulieOutrageous) reported@KayliePaylie @ThreeUKSupport @ThreeUK I think the only time we've paid more than like £6 for the cinema was when we were in London, and you expect it down there