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3 (Three)

3 (Three) Outage Report in Smethwick, Sandwell, England

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Smethwick, England

The most recent 3 (Three) outage reports came from the following cities: Tamworth, Birmingham, Oldbury, Solihull, Wolverhampton, Bromsgrove, Bilston, West Bromwich, Stourbridge, Walsall, and Dudley.

CityProblem TypeReport Time
Tamworth Internet 13 hours ago
Birmingham Wi-fi 2 days ago
Birmingham Internet 3 days ago
Oldbury Wi-fi 4 days ago
Birmingham Internet 5 days ago
Solihull Phone 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • TheCarlFord
    Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    @ThreeUKSupport @JohnButlerEFC It’s pointless checking yet postcode, the website says it’s all okay, but reality is that the signal is poor or non existent

  • AdamCar60698936
    Adam (@AdamCar60698936) reported from Birmingham, England

    @ThreeUK gi my name is Adam, would any one be able to help me please I feel like I'm banging my head against a brick wall. Your overseas customer service have failed to sort my problem out for the 5th day its becoming laughable....please can someone help me .....

  • TheCarlFord
    Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    @ThreeUKSupport Yeah @ThreeUKSupport you might all be laughing your heads off at 3HQ Towers.... but you’re customers are pulling their hair out at the same repeated advice. Turning your phone off and then on does not magically produce a signal. What next, suggest we run a unicorn 🦄

  • pauljkeogh
    Paul Keogh (@pauljkeogh) reported from Dorridge, England

    @MrPaulDH @ThreeUKSupport No still not working mine is a new contract as well for my son. My one that I’ve had a few years is working fine.

  • A_J_92
    Ash❗️ (@A_J_92) reported from Birmingham, England

    Your Minimum Term finishes on : 14/07/2019 does this mean I have to cancel this 14 June as I want to cancel it not continue. @MartinSLewis @ThreeUKSupport

  • CrackingLeaders
    Carol Coombes O.B.E (@CrackingLeaders) reported from Birmingham, England

    @ThreeUKSupport Everything is crossed here. We're like contortionists 🙈. Will no doubt be back to you all if problem persists. Still need phone service. Please pass thanks to JJ. 🙌

  • TheCarlFord
    Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    @ThreeUKSupport Phone delivered to wrong location Incorrect bills Automated phone service ALWAYS redirects to wrong dept Adhoc nature of emailing bills Letters referred to as sent, but they aren’t An apparent lack of wanting to disclose complaints process

  • GarethMBE
    Gareth Humphreys MBE (@GarethMBE) reported from Birmingham, England

    @ThreeUKSupport Still waiting for a reply after 7 hours how poor is this ! Quote " We are here to Help" What help the Business certainly not the customer !

  • stanfield81
    Michael Stanfield (@stanfield81) reported from Birmingham, England

    @Three_Is_Broken @ThreeUKSupport Glad I left. Vodafone Voxi way forward. 2 months now, not one issue. Paying my last Three bill was one of the most frustrating things I have ever done....

  • Fundove
    Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!

  • pauljkeogh
    Paul Keogh (@pauljkeogh) reported from Dorridge, England

    @ThreeUKSupport the app keeps crashing is there a problem with it at the moment happens on 2 different phones.

  • jassey73
    🏳️‍🌈 Jason S 🏳️‍🌈 (@jassey73) reported from Birmingham, England

    @ThreeUKSupport Pointless, done that before and you just come back with ‘congestion in the area’ bollocks. PAC has been requested, time to move to a better network.

  • wilkowba74
    Brendon Wilkinson (@wilkowba74) reported from Dudley, England

    Never known a provider like @ThreeUK very poor with existing customers and upgrades time for a move STAY WELL CLEAR

  • Fundove
    Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK

  • Agg7Aniket
    Aniket Aggarwal (@Agg7Aniket) reported from Birmingham, England

    @ThreeUKSupport I will certainly log the complaint, but you have been working to improve your connections since the past 3 years I’ve been on this network and no improvement have been made. University campus near the city centre is 100% of high priority.

  • CrackingLeaders
    Carol Coombes O.B.E (@CrackingLeaders) reported from Birmingham, England

    @ThreeUKSupport so cheesed off. Can't contact anyone as three still haven't sorted problem, and need to. Been told resolved each month for 5 months, still without service at end of each month to middle of next, 1m apologies, no efficiency. Cheesed off

  • rash61271
    Rash (@rash61271) reported from Birmingham, England

    @ThreeUKSupport I have lost my network coverage over the last two days, to the point we were almost left stranded while away. Could not call Uber or phone anyone for help. Same just happened now while driving and using the navigation on my phone. It's getting ridiculous now!!!

  • TheCarlFord
    Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    @ThreeUKSupport I’ve got an iPhone XR but the phone isn’t the issue, it’s a coverage drop out since 9th August which is unacceptable as this is a business mobile @ThreeUKSupport

  • TheCarlFord
    Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    @ThreeUKSupport No point, I’m a business customer. They can’t help. The advice is to CALL business support, difficult with no signal....

  • TheCarlFord
    Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • jontsouras
    Jon Tsouras (@jontsouras) reported

    @alice_fearn @ThreeUK This is my life… HOW CAN THE SIGNAL BE SO AWFUL?!?!? It’s central London FFS! 😤

  • lozaabum
    loz (@lozaabum) reported

    @lfcticketscheap @ThreeUK I know. Please @ThreeUK help me out with a spare two tickets 🙏🏻

  • thy10424656
    thy (@thy10424656) reported

    @ThreeUKSupport Yes data and calls. People often telling me my signal sounds terrible, struggling with using the internet.

  • slightlyblurry
    Yasticlay (@slightlyblurry) reported

    @ThreeUKSupport Can't access your switching form to bring my number to Three. Your switching page says to login into My3, select Account and then click on Move your number to Three. Only My3 has NO Account page or option to click on Move your number to Three. Can you help?

  • Darkstarrheart
    Wendy Harris (@Darkstarrheart) reported

    Unbelievable!! @ThreeUKSupport hounded my partner to upgrade his phone (he had been out of contract for years) he gets a new phone with them, no end of problems, 5 months later it breaks down completely and they won't do anything to help him!! 😡

  • brilliant_blue
    brilliant blue (@brilliant_blue) reported

    @grynger @ThreeUKSupport I'm having the same problem

  • RogerNewb
    Green Card Design (@RogerNewb) reported

    @ThreeUKSupport It prompts me to sign in with the user name/password shown in lots of the attached pictures

  • swimbikerun74
    andy grimmer (@swimbikerun74) reported

    @ThreeUKSupport been with 3 over 10 years have had no network at all since approx 14:45 today, phoned customer services 1.5 hrs later no service to my mobile still and horrendously no help I need an email address to contact. Need my network bk not excuses

  • Jo_Higson
    Jo Higson MA (@Jo_Higson) reported from Hillingdon, England

    @ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?

  • ROBERT12772279
    ROBERT GRIFFITHS (@ROBERT12772279) reported

    Still only 3G on @ThreeUK had problems since July half the time no signal