3 (Three) Outage Report in Smethwick, Sandwell, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent 3 (Three) outage reports came from the following cities: Wolverhampton, Birmingham, Oldbury, Kingswinford, Dudley and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
TV | |
| Birmingham |
Phone | |
| Oldbury |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Phone | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Numann Haque
(@numann_haque) reported
from
Birmingham, England
@_catherineannx @ThreeUK Having the same problem everywhere i go get no signal 😞
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Wesley Zubair ਜੱਟ
(@im_wesleyjatt) reported
from
Birmingham, England
@Saltbar @ThreeUK Absolutely, miss out quite a lot yesterday due to network down, hope we get some payment reduce in next billing.
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Ben Hills-Jones
(@beninbrighton) reported
from
Birmingham, England
@ThreeUKSupport Apparently. As a Three customer let me give you some feedback. It comes across like all your Tweets are rushed and incorrect. Starting a sentence with a lowercase letter really doesn’t look good
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
@ThreeUKSupport peu gérer honest maybe you should admit to all your customer that you cannot provide is internet service so we can cancel ou he contract and move on ! Let start 2020 in honestly ! Lol it been 4months your network is shit 🙈😩😓
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#HotHouse🏠
(@ChizBoiii) reported
from
Birmingham, England
@ThreeUKSupport can we have the service we are paying for please...
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Ben Markley
(@BenMarkley) reported
from
Tamworth District, England
@BootBorisOut @ThreeUKSupport Exactly. @EE managed it on day one of iPhone supporting eSIM. what exactly it the issue!!
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
@ThreeUKSupport very annoyed and angry at your service lately and when I call I get put on hold or transfer to the wrong team 😡😡😡😡😡😡😡
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Tom
(@stowtom2010) reported
from
Birmingham, England
Terrible customer service from @ThreeUKSupport - they confirm compensation WILL be offered for the recent outage but ONLY if you call them on a number that you can’t get through it. It’s a never-ending vicious circle and designed so that you won’t claim. Awful. Time to leave...
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Ben Limehouse
(@BenLimehouse) reported
from
Redditch, England
@ThreeUKSupport Literally the most useless response. You have a customer here that has been with you for 5 years asking for some support with an unresolved issue and getting no traction and when I call up I get no further and it just goes round in circles and have to explain the situation again.
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wendyclaire
(@wendyclaire) reported
from
Birmingham, England
@ThreeUKSupport absolutely disgraceful cant even get to speak to anyone from 3 going bad to worse
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Andrea Stone 🧘🏽♂️
(@andrea_stoneCSC) reported
from
Birmingham, England
😡 someone has fraudulently used my name/ address to open a mobile phone contract with @ThreeUK. I call Three and they ask me for password and security questions!! I try to explain that I cannot answer as I did not open the account but they can’t help!! #vpoornoncustomerservice
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Rajiv
(@rajivnath) reported
from
Birmingham, England
@PaoloMariniUk @barmyarmyuk @ThreeUK To be fair I only ever visit London a handful of times but the service is unusable even when I have full bars. I'm not expecting super speeds just enough to send a few pics and videos on WhatsApp. In Birmingham the service is fantastic so it's a bit of a conundrum. Sort it out 3
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🏴راہ نورد 🇵🇰
(@fayyazshahid1) reported
from
Birmingham, England
@ThreeUK Absolutely Unacceptable! We normally always dont get the best service anyway!!! No apologies Compensate Customers!!!! Enough is enough!!!
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daniel
(@field133) reported
from
Dudley, England
@ThreeUK not a very happy customer here every time I try to do live chat regarding account it says no operator available. And this is at various time during the last 3 days 😕😕
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⚘Phil; Facetious Git.. Tongue deep in cheek.
(@A_Guy_on_Here) reported
from
Birmingham, England
Would like to say a huge thankyou to @ThreeUK @ThreeUKSupport for their fabulous customer service & advice... HOWEVER... Since I've not received a single reply to any of my tweets from them I cant. (Not the 1st time in my many years with them I've had "help" issues tbh)
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Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Birmingham, England
90 mins without internet earlier even though my phone said full signal, nothing would load, so I couldn’t pay for my parking!!! Nothing but problems with @ThreeUK
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Tom
(@Tomavfc15) reported
from
Birmingham, England
@ThreeUK are bloody awful 😭😭😭
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S-X
(@producerSX) reported
from
Wolverhampton, England
@ThreeUKSupport i want out of my contract because i can never get service anywhere. i pay £80 a month to get upset everytime i open my phone. this isn’t what your contract said would happen. how do i leave without paying to do so
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daniel
(@field133) reported
from
Dudley, England
@ThreeUK @Threedown today has been like morse code having a phone that is intermittent and not being able to keep in touch for up to date.😪😪I think a goodie bag would help me forget the inconvenience
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ems.
(@eapxxxx) reported
from
West Bromwich, England
@ThreeUK officially have the worst customer service. on the phone for nearly 50 mins for me to get NOWHERE 🤯
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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katlinnnn👩🏻🦰
(@katlin_holden) reported
@ThreeUK sort ya signal out man
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Alan Thompson
(@Thompa_1972) reported
@ThreeUK can you please explain why you took a £65 early redemption fee for a no longer needed contract, failed to cancel the contract then charge for 3 more months including £10 for not paying by dd before finally ending the contract?
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David Sutton-Ball 🏳️🌈🌈
(@davidball1978) reported
My advice people is stay away from @ThreeUK. Service has been appalling for the last 2 years and despite being a customer (until recently) for 6 years no one will help me resolve a complaint that started before I left them. Horrendous customer services.
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gabrielle
(@HylandGabrielle) reported
@ThreeUKSupport I have now spoken to two of you members of staff. Both who were more concerned about my payment of £127 rather than the issues I had raised to them. I asked if I could pay it in two separate payments so I didn’t struggle in the run up to Christmas...
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Alan Thompson
(@Thompa_1972) reported
I have spent hours on line to your customer services being ensured that I won't be out of pocket but that is a complete lie. I can't wait to run out my contract so I can leave your network - as well as friends and family who I foolishly recommended go with you. @ThreeUK disgrace
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Daniel Martin-Corben
(@newworldruler) reported
from
Portsmouth, England
@SafeT @virginmedia @ThreeUK I think it's service work too, I understand things have to be done, but you'd think they'd at least warm me and I could have made other plans.
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Nigel Jones
(@planetf1) reported
@SMARTYMobileUK @ThreeUKSupport They eventually replied but still not getting much sense . Since tried two more locations and network is equally shockingly bad. Asked about cancellation yesterday and again today. Query not recognised yet. Abysmal service
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SafeTinspector: not actually safe nor an inspector
(@SafeT) reported
@newworldruler @virginmedia @ThreeUK Different country, same probs. For me it’s Xfinity cable internet down and tethering with Verizon Wireless
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Drew Williamson
(@DrewWil90248865) reported
@ThreeUKSupport Every time I try that it doesn’t work, it just says please try again later. This needs to be sorted ASAP before I log a formal complaint. I have been with 3 over 10 years now
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Here Be Dragons
(@A_J_Murphy1987) reported
@NathanTrout @Three_Is_Broken @ThreeUKSupport Have you tried turning it off and on again? Maybe you have particularly thick building walls? Maybe your SIM is faulty? -- Usual Three excuses for their useless network.