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3 (Three)

3 (Three) Outage Report in Smethwick, Sandwell, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Smethwick, England

The most recent 3 (Three) outage reports came from the following cities: Birmingham, Oldbury, Solihull, Wolverhampton, Bromsgrove, Bilston, West Bromwich, Stourbridge, Walsall, and Dudley.

CityProblem TypeReport Time
Birmingham Wi-fi 2 days ago
Birmingham Internet 2 days ago
Oldbury Wi-fi 3 days ago
Birmingham Internet 4 days ago
Solihull Phone 4 days ago
Birmingham Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • CrackingLeaders
    Carol Coombes O.B.E (@CrackingLeaders) reported from Birmingham, England

    @ThreeUKSupport Everything is crossed here. We're like contortionists 🙈. Will no doubt be back to you all if problem persists. Still need phone service. Please pass thanks to JJ. 🙌

  • wilkowba74
    Brendon Wilkinson (@wilkowba74) reported from Dudley, England

    Never known a provider like @ThreeUK very poor with existing customers and upgrades time for a move STAY WELL CLEAR

  • manlikebaldwin
    Kacey Jones (@manlikebaldwin) reported from Birmingham, England

    3 network must be the shittest. I have unlimited everything and still never works half the time @ThreeUK

  • field133
    daniel (@field133) reported from Dudley, England

    @ThreeUK absolutely fantastic customer service experience again could not thank you enough for the service support and understanding 😁

  • fatedfox
    Fated Snowfox (@fatedfox) reported from Solihull, England

    @ThreeUKSupport B37 6SE. Huawei Mate 10 Pro. There's just enough signal to keep WiFi calling from working reliably, but not enough to hold a call.

  • field133
    daniel (@field133) reported from Dudley, England

    @ThreeUKSupport Had to sort out confusion over my bill and had a lovely lady sort this out for me without hassle and even added in something's I didn't even ask for as in reconnecting me as I've been valued customer for over 10 years such a cracking call

  • dannybwhittle
    Danny Whittle  (@dannybwhittle) reported from Birmingham, England

    Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍

  • CityliciousSJ
    Sadie Jones (@CityliciousSJ) reported from Birmingham, England

    @ThreeUK absolutely appealing #customerservice after cancelling my phone aim after it was lost and insurance claim being made I'm now being charged for fraudulent activity on the SIM which you should of cancelled 😠 this plus taking early payments joke a of a #network

  • rash61271
    Rash (@rash61271) reported from Birmingham, England

    @ThreeUKSupport I have lost my network coverage over the last two days, to the point we were almost left stranded while away. Could not call Uber or phone anyone for help. Same just happened now while driving and using the navigation on my phone. It's getting ridiculous now!!!

  • Agg7Aniket
    Aniket Aggarwal (@Agg7Aniket) reported from Birmingham, England

    @ThreeUKSupport I will certainly log the complaint, but you have been working to improve your connections since the past 3 years I’ve been on this network and no improvement have been made. University campus near the city centre is 100% of high priority.

  • CrackingLeaders
    Carol Coombes O.B.E (@CrackingLeaders) reported from Birmingham, England

    @ThreeUKSupport so cheesed off. Can't contact anyone as three still haven't sorted problem, and need to. Been told resolved each month for 5 months, still without service at end of each month to middle of next, 1m apologies, no efficiency. Cheesed off

  • CityliciousSJ
    Sadie Jones (@CityliciousSJ) reported from Birmingham, England

    @ThreeUKSupport So I have now been charged a 2nd month after clearly cancelling the chip twice now. This is terrible customer service your telephone contacts don't appear to listen or do their job. I'm outraged and think I need to end my contract.

  • jassey73
    🏳️‍🌈 Jason S 🏳️‍🌈 (@jassey73) reported from Birmingham, England

    @ThreeUKSupport Pointless, done that before and you just come back with ‘congestion in the area’ bollocks. PAC has been requested, time to move to a better network.

  • A_J_92
    Ash❗️ (@A_J_92) reported from Birmingham, England

    Ditto. Never has an issue with @ThreeUK and luckily i was not affected by this either on all of my accounts with them.

  • fatedfox
    Fated Snowfox (@fatedfox) reported from Solihull, England

    @ThreeUKSupport Look at the coverage map. You'll see that we're in a low signal area Been going on since January.

  • Thefurrytrucker
    Pete (@Thefurrytrucker) reported from West Bromwich, England

    Just got a text message from @ThreeUK to tell me how much internet I’ve used this month... ...AT 00:55 AT NIGHT. **** OFF. I DON’T CARE. I’M TRYING TO SLEEP!😡😡😡

  • A_J_92
    Ash❗️ (@A_J_92) reported from Birmingham, England

    Your Minimum Term finishes on : 14/07/2019 does this mean I have to cancel this 14 June as I want to cancel it not continue. @MartinSLewis @ThreeUKSupport

  • Fundove
    Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!

  • Fundove
    Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK

  • SammyLouisee_
    sammy♥ (@SammyLouisee_) reported from Wolverhampton, England

    So after having problems with @virginmedia mobile decided to join @ThreeUK let’s hope this is a better network 🙌🏻

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • richardhowle
    Richard Howle (@richardhowle) reported

    Have switched to 5G broadband connection from @ThreeUK from what was a very slow fixed line (and more expensive) connection from @ee, in the Birmingham flat. Very impressed so far.

  • Efa_Twm
    Efa Supertramp (@Efa_Twm) reported

    The debt collectors have been put on hold for 30 days, bul ultimaetly say that you hired them so until you cancel the contract that is still their job. This is causing my vulnerable client immense stress and is sending her anxiety into overdrive @ThreeUK

  • Freaky_Radish
    Benn Sanderson (@Freaky_Radish) reported from Birmingham, England

    @ThreeUKSupport I keep getting messages and emails to say my contest is ending but I started a 24 month contract last year. Please help.

  • Hathor32563459
    Hathor (@Hathor32563459) reported

    @ThreeUK . I asked if I would be welcomed as a customer, the agent said 'no'. Cue the denials, claims to be angels, and 'sorry you feel that way' dismissal.

  • Tevin35079437
    Tevin (@Tevin35079437) reported

    @ThreeUK mind fixing the network? or not

  • ratty_john
    John Rowland (@ratty_john) reported

    @ThreeUKSupport Yes still happening no signal on mifi or phone all day yesterday and today is the same! Postcode TN1 1NU

  • neil_pie
    ♨️ || Break over. Back to work. (@neil_pie) reported

    November last year I realised my mistake, contacted @ThreeUK to cancel, cancelled the direct debit. All good.

  • SteveWestmorel1
    Steve Westmoreland (@SteveWestmorel1) reported

    @ThreeUK 3 days of the worst coverage in Hull ever experienced and still ongoing. Paying £56 a month for this is ridiculous. Please sort it out

  • WeegieGeologist
    🖖🏻 Dr Amanda Dolan 🖖🏻 (@WeegieGeologist) reported

    @ThreeUKSupport Hi, was wondering if there were service issues in Glasgow today. Mobile internet is stupidly slow. If it stays like this I'm going to have to tether from my phone. Thanks

  • Peter_Tix
    Peter (@Peter_Tix) reported

    @richardhowle @ThreeUK @EE I did the same a few months ago and it's great, the speeds are far better than I can get on a fixed-line service. I did find I had to split it into 2 wifi networks 2.4 & 5 as some things would only connect to a 2.4 network like Alexa and Nest smoke alarms but it was easy to setup