3 (Three) Outage Report in Wombourne, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Wombourne, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Wombourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at 3 (Three)
3 (Three) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Wombourne, Staffordshire, England
The most recent 3 (Three) outage reports came from the following cities: Kingswinford, Birmingham, Telford, Wolverhampton, Dudley, West Bromwich, Oldbury, Tipton and Woodside.
| City | Problem Type | Report Time |
|---|---|---|
 Kingswinford |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Telford |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Wombourne, England
Latest outage, problems and issue reports in Wombourne and nearby locations:
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Ansuya Patel-Yorke
(@MrsAPatelYorke) reported
from
Wolverhampton, England
@ThreeUKSupport not been able to log on to my app for 2 days- any ideas how long will it be down for??
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Sarah James
(@chamario) reported
from
Wednesfield, England
@ThreeUK Why have you taken £40 out of my bank account today when I cancelled my contract last month? Will NEVER take out a contract with you again #threemobile #badservice
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🅺🆁🅸🆂🆃🅾🅵🅵_🅳🅴🆁🅴🅺
(@Kristoff_Derek) reported
from
Birmingham, England
@ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃
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Lee Dawson
(@LeeDawson20) reported
from
Dudley, England
@GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact
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batgirl
(@amanmarway) reported
from
West Bromwich, England
@ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?
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Hannah Greenwood
(@HannahGreenish) reported
from
Birmingham, England
@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.
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Tom
(@TomJersey1234) reported
from
Birmingham, England
@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Willenhall, England
@thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.
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busphotography.co.uk
(@thetrainbasher) reported
from
Dudley, England
@ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Brownhills, England
@ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.
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Pip ( 🧣🧤🌧☂️)
(@Mystic_Pip) reported
from
Willenhall, England
@thisispanos @ThreeUK I was told they were investigating my complaint, but that was 3 weeks ago and still got nothing, so I stopped the direct debt at the bank, but I was warned that they'd send the outstanding balance to enforcement. Ive tried contacting martin lewis, Money Saving Expert for help..
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment
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yas
(@yasmine_smithx) reported
from
Birmingham, England
@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere
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verity clinton
(@verityc_11) reported
from
Oakengates, England
@ThreeUKSupport Thankyou...husband reports signal still very weak indoors. Has to be near window or outside to obtain decent signal. His colleagues report the same 🙁
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Jay
(@JayAulum) reported
from
Kidderminster, England
Exceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice
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Tom Morgan
(@TomWush) reported
from
Birmingham, England
@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.
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Gemma Moore
(@Gemmz28) reported
from
Birmingham, England
@ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport
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Ian 🐺
(@iareed) reported
from
Kinvere, England
@ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?
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𝔫 𝔢 𝔱 𝔱 𝔩 𝔢
(@nataliebates_) reported
from
Birmingham, England
@ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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J
(@jjLondon1234) reported
@ThreeUK I live in the UB3 post code and have had no signal all day. Any idea why and when this will be repaired?
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Wales Offline 🏴 ❤️ 🇬🇧
(@WalesOffline) reported
Anyone know if @ThreeUKSupport actually have any staff left in the UK as called an Indian call centre 5 times now and problem still not sorted!
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P
(@Skin8820) reported
@ThreeUKSupport It’s standard, nothing spectator but not poor, your service just won’t let me stream live tv without being connected to WiFi, can you help?
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Ian Griffin 🇺🇦 🏴🌹
(@IanGriffin63) reported
@ThreeUKSupport have been receiving issue status with local mast for over 2 weeks now in Tf4 2nb postcode area. When will this issue be resolved?
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Martin Hayes 💙
(@Martinhayesuk) reported
@ThreeUKSupport I received a message saying you've changed my spending cap. Said to contact support if it wasn't me.
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Paul Green
(@marquis247) reported
@ThreeUKSupport so my phone was working about an hour ago, it froze and I had to restart it. After restarting there is no signal, when attempting to make a call it says to switch off aeroplane mode or connect to a network. I'm not on aeroplane mode, so what's going on Three?
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Sam
(@Samuelmeigh) reported
@ThreeUK I have been waiting 6 weeks now for my proof of usage which is required for an insurance claim on my broken phone. I have been promised on 6 seperate occasions that it will arrive within 72 hours. Your service is genuinely appalling, being lied to constantly!
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мαηι ѕαη∂нυ
(@ManiKarim26) reported
@ThreeUKSupport you need advisors that can actually understand the query rather than being on the phone explaining the same issue again and again
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Kathleen Swift
(@KathleenSwift19) reported
@ThreeUKSupport I've had network problems for months. I was missold a new contract to fix the issue. Complaints said go to store to cancel. Store confirmed cancellation and nothing to pay due to being missold. I have now been given £635 bill to pay! How can I complain further?
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Gemma W
(@gemmlaa) reported
Sort it out @ThreeUK - £5 a day to use my phone in the USA, or just get a pay as you to SIM & it’s £10 month? Crap way to treat your actual customers. #customerexperience #threemobile #goroam