3 (Three)

3 (Three) Outage Report in Shere, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Shere, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Shere, Surrey, England 02/04/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shere, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Woking, London, Guildford, Camberley, Godalming, Epsom, Horsham, Bookham and Reigate.

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City Problem Type Report Time
United KingdomWoking Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Shere, England

Latest outage, problems and issue reports in Shere and nearby locations:

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • caracasflat Caracasflat (@caracasflat) reported from London, England

    @ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • Munim50301079 Munim (@Munim50301079) reported from London, England

    @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

  • stu_ziss Stuart Zissman (@stu_ziss) reported from Fairlands, England

    @ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....

  • allanmike03 Mike (@allanmike03) reported from Camberley, England

    @ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.

  • kostasbotonakis Konstantinos B. (@kostasbotonakis) reported from Ash, England

    @ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..

  • samyoung45 Sam Young (@samyoung45) reported from Bagshot, England

    @ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password

  • markinhants Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Camberley, England

    @ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • JamesAllchin10 J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England

    @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • allanmike03 Mike (@allanmike03) reported from Camberley, England

    @ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.

  • jamesysam002 sam james. (@jamesysam002) reported from Horsham, England

    @ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?

  • steve1964sw6 SW 6 (@steve1964sw6) reported from Camberley, England

    Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MrDaveConroy Dave Conroy (@MrDaveConroy) reported

    Love affair with @ThreeUK 5G Internet lasted 36 hrs. It then died and hasn't revived. The future involves as many let downs as Tories ... 'sorry for any disruption ... engineers are working on masts nearby, which means the rest of our network is handling more traffic than usual.'

  • theflyinsheep Paul Walker (@theflyinsheep) reported

    Fantastic service from @ThreeUK asked for PAC now 21 times and still waiting. Had an online chat to organise! Took 24mins to be told call 333! Called.........closed! 😡😡😡😡😡😡😡 Want the reason I am leaving then here is one of them!

  • DrSurvey Alex Simpson (@DrSurvey) reported

    @ThreeUKSupport I’ve been through all of this before and was told it’s because a mast in my area has problems and three have no intention of fixing it. So I basically get faster speeds at 3G then 4G

  • adlee61 Anthony Lee (@adlee61) reported

    @threeuk since upgrading to new SE 2020 (from Three to new Three contract), and having spoken to a service advisor to get my old number on the new phone, my old phone is still fully functional, but I cant get messages or access voicemail on new phone.

  • hugojk29 Hugojk (@hugojk29) reported

    @ThreeUK @ThreeUKSupport Your customer service chat manager Subhash Jalui just confirmed via chat that I was fraudulently missold my new contract and repeatedly lied to. Solution???

  • Laurenndixon_ Lauren (@Laurenndixon_) reported

    @ThreeUKSupport hi I’m trying to transfer my old number as I’ve joined 3, I’ve got my PAC code from Vodafone however everytime I try to do it on the website it says there’s an error even though nothing is wrong with the numbers I’m putting in? Help please I now have 2 numbers

  • user24031999 acid 4 blood (@user24031999) reported

    @ThreeUK customer service don't even know what contract I am on, how can you be asking me to upgrade?

  • tayl_morris TaylMorris (@tayl_morris) reported

    @ThreeUK absolute most useless ***** ive ever been with if your customer service number actually had humans on it i’d have cancelled my contract half hour ago

  • GavRunsForFun Gav (@GavRunsForFun) reported

    @ThreeUK How can I go to a third party company and get a deal for £32/m that you offer for £43/m when they are both on your network? No customer loyalty either #poorservice #letdown

  • TomBarn83786291 Tom Barnes (@TomBarn83786291) reported

    @ThreeUK Has any one else had problems communicating with 3? Iv been trying since the first lock down to change my tariffs not been able to talk to anyone? Would not recommend 3 there terribly!!!!