3 (Three)

3 (Three) Outage Report in Shere, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Shere, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Shere, Surrey, England 11/15/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (12%)

    Phone (12%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shere, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Sutton, Lightwater and West Byfleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Shere, England

Latest outage, problems and issue reports in Shere and nearby locations:

  • Touring_Tech Nick Szewciw (@Touring_Tech) reported from Camberley, England

    @ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England

    @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

  • TheDuped1 The Duped (@TheDuped1) reported from Bramley, England

    @ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....

  • Vanessssaxo V. (@Vanessssaxo) reported from London, England

    @ThreeUK why is my service not working 😡

  • stephweller97 Steph Weller (@stephweller97) reported from Guildford, England

    @ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @TheHodge @ThreeUK Three. It's a known problem though

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • peacemakeruk sue s (@peacemakeruk) reported from Guildford, England

    @ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • chess_galea Chess Galea (@chess_galea) reported from London, England

    @ThreeUKSupport trying to use the chat feature on the app it’s not working

  • zoeycol Zoe. (@zoeycol) reported from London, England

    @amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them

  • JohnOHarePrice John O'Hare-Price (@JohnOHarePrice) reported from London, England

    @ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet

  • ChrisTheDJ Chris Merriman (@ChrisTheDJ) reported from London, England

    @ianbetteridge @ThreeUK Three has been down nationwide since midnight

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.

  • melvgotti M 🇳🇬 (@melvgotti) reported from London, England

    @ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either

  • melvgotti M 🇳🇬 (@melvgotti) reported from London, England

    @ThreeUKSupport No. My signal is shit in central london and I can't even load YouTube videos or google maps on 4g

  • themib Martin Bentley (@themib) reported from London, England

    @Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

  • bumpiegin Hayley Dulson-Hughes (@bumpiegin) reported from London, England

    @ThreeUKSupport Nope. Had to hang up after waiting for 15 mins

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • sylarwot hafsa (@sylarwot) reported

    @ThreeUK i won’t be a returning customer 🤚🏾

  • DPDgroup_news DPDgroup (@DPDgroup_news) reported

    @TorranceConsult @ThreeUKSupport @ThreeUK Hello, we are sorry again for this issue. It seems that we did not receive your DM. Could you please try again. Best regards.

  • kateegner Kate Nascimento - Editor and Proofreader 🤓 (@kateegner) reported

    @ThreeUKSupport When I did, it disconnected our chat and I've just had to start again. 3 days without service when there's no reason for it and no one seems to want to help. I wish I could call to sort it out but I have NO SERVICE. What is your complaints contact, please?

  • nicjb42 Nic Barrett (@nicjb42) reported

    @ThreeUK trying to contact your customer services but number won’t connect. Line just drops immediately can you help with pac code query? Thanks

  • hanterco1 only art. (@hanterco1) reported from Peterborough, England

    @ThreeUKSupport I had the app in my phone, problem updates, changed my password on the nit 3website, went to log in with the new one thy direct me to my email went back and the game repeat his self, I can’t count how many time , i still want to pay but how no phone no outside world connection

  • jordieboi8 Jordparrott➰ (@jordieboi8) reported

    @ThreeUKSupport Ah right, I do have a new sim at home and I’m travelling back today, is there anyway you can give me service for the day as I will need to be able to call?

  • kateegner Kate Nascimento - Editor and Proofreader 🤓 (@kateegner) reported

    @ThreeUKSupport Finally, service restored after manually selecting a new network that was listed as "forbidden". Not sure why it took 3 days to get here, but I'm happy it's finally fixed.

  • kateegner Kate Nascimento - Editor and Proofreader 🤓 (@kateegner) reported

    @ThreeUKSupport I've been on chat for nearly an hour this morning, so that doesn't help. I've just been told the request has been put through (wasn't it on Tuesday?) and it will be 2 hours max, but I need to take out the SIM and restart. Different info every time. I will be making a complaint.

  • kateegner Kate Nascimento - Editor and Proofreader 🤓 (@kateegner) reported

    @ThreeUKSupport Just in case anyone is following, it's been 2 hours and I still don't have service. Back to the live chat I go....

  • disjointedR Disjointed Reality (@disjointedR) reported

    Just had to deal with the bereavement service at @ThreeUK @ThreeUKSupport An absolutely disgraceful service from start to finish. You could take a lesson from @VodafoneUK on how to do this properly.