3 (Three)

3 (Three) Outage Report in Shere, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Shere, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Shere, Surrey, England 11/23/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Total Blackout (36%)

    Total Blackout (36%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shere, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Sutton, Lightwater and West Byfleet.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Shere, England

Latest outage, problems and issue reports in Shere and nearby locations:

  • stu_ziss Stuart Zissman (@stu_ziss) reported from Fairlands, England

    @ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • toffee_7 me (@toffee_7) reported from Godalming, England

    @ThreeUKSupport is there a problem with three our signal has been terrible for ages now

  • Legouix αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England

    @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

  • loraineff LYF (@loraineff) reported from London, England

    @ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

  • JamesAllchin10 J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England

    @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

  • caracasflat Caracasflat (@caracasflat) reported from London, England

    @ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

  • Munim50301079 Munim (@Munim50301079) reported from London, England

    @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

  • Hamish_Ellis Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, England

    Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

  • Mpsmiffy Martin Smith (@Mpsmiffy) reported from Horsham, England

    @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

  • samyoung45 Sam Young (@samyoung45) reported from Bagshot, England

    @ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password

  • steve1964sw6 SW 6 (@steve1964sw6) reported from Camberley, England

    Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC

  • kostasbotonakis Konstantinos B. (@kostasbotonakis) reported from Ash, England

    @ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    @ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

  • R5Latvia Rihards (@R5Latvia) reported from London, England

    @ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/

  • ErminiaColucci Erminia Colucci (@ErminiaColucci) reported from London, England

    @ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • aetius2000 dan (@aetius2000) reported

    @ThreeUKSupport That makes sense, but it's also against what your customer support rep told me. According to them, the PAC transfer can be cancelled within 48 hours and I can transfer my number to Three and my mum's will be released.

  • JordanWhitt_ Whitt (@JordanWhitt_) reported

    @ThreeUKSupport honestly mean this in the least rude way possible but if you don’t improve your signal I am not paying for the rest of my contract I am in Southampton city centre and cannot get signal when I’m in a restaurant or even in my flat which is still in the city centre

  • aetius2000 dan (@aetius2000) reported

    @ThreeUKSupport Thanks for clarifying. How do I cancel my contract whilst I'm still within the 14-day cooling-off period? Your support team is still telling me to wait for 48 hours for them to reverse the PAC transfer, but I don't believe it'll work.

  • JheySL2 Jhey (@JheySL2) reported

    @ThreeUKSupport (2/2) The router had a firmware update, when I logged on it said its been updated and that's when the issue started. I think the router is the issue. Guy on phone said its the fault/signal in the area (phone is fine) went from 300mpbs + to 1mbps lol

  • jordencassidy Jorden Cassidy (@jordencassidy) reported

    @ThreeUKSupport Whats happening with the signal around the SK1 area? Mine keeps dropping out completely

  • JheySL2 Jhey (@JheySL2) reported

    @Ricey871 @ThreeUKSupport Maybe coincidence since the firmware update but yeah since Saturday, it doesn't connect to 5g network, only 3g. they said it's 5g congestion, no talks about credit tho

  • paulcrawford82 Paul Crawford (@paulcrawford82) reported

    @ThreeUKSupport @JheySL2 Having exactly the same issue. Needs resolved asap as this is my home broadband and I need to be able to work from home

  • clydey1 Deb Corry (@clydey1) reported

    @living_life_me @ThreeUKSupport I lost my business through covid! Had no financial support from the UK government. Unfortunately had only 18 months books. But that thank you for your comments. Its always good to give your opinion on a situation you know nothing about.

  • JheySL2 Jhey (@JheySL2) reported

    @paulcrawford82 @ThreeUKSupport I'll be honest I'm still thinking it's that, the router is flicking between frequencies too and the signal strength went from -80dBm to -102dBm and I doubt any of us having this issue is live near each other

  • ordainedduke Ordainedduke 🍺😊🍾🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴‍☠️🇮🇪🇯🇵🇪🇺 (@ordainedduke) reported

    @ThreeUKSupport Can’t access 5G since this work was carried out I’ve cancelled my 4G Boadband after 3yrs it was extremely bad and I just kept getting fobbed off got fed up and cancelled