3 (Three)

3 (Three) Outage Report in Shere, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Shere, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Shere, Surrey, England 12/12/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shere, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Horsham, Reigate, London, Woking, Camberley, Guildford, Sutton and Cranleigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomHorsham Total Blackout
United KingdomReigate Total Blackout
United KingdomLondon Internet
United KingdomWoking Internet
United KingdomLondon E-mail
United KingdomLondon Phone

Community Discussion

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3 (Three) Issues Reports Near Shere, England

Latest outage, problems and issue reports in Shere and nearby locations:

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • markinhants Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Camberley, England

    @ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • stu_ziss Stuart Zissman (@stu_ziss) reported from Fairlands, England

    @ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • allanmike03 Mike (@allanmike03) reported from Camberley, England

    @ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.

  • HeatherCurrie18 Heather Currie (@HeatherCurrie18) reported from Haslemere, England

    @ThreeUKSupport why have I yet again not got any signal hit and miss everyday for the last 2 weeks what’s happening ? GU26 6RF area!

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • jamesysam002 sam james. (@jamesysam002) reported from Horsham, England

    @ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?

  • allanmike03 Mike (@allanmike03) reported from Camberley, England

    @ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Verringer Chris 🐙 (@Verringer) reported

    Personally find it hilarious that it's not possible to change an account password on @SMARTYMobileUK (@ThreeUK) without paying them and the support are of no help. 🚩

  • MirandaWhiting Miranda Whiting (@MirandaWhiting) reported

    @peasmoldia @ThreeUK @EE Awful

  • jenslenssees ⭐️ChelseaGirlJen⭐️📸 (@jenslenssees) reported from Hastings, England

    Hate that I’m locked into @ThreeUK network for another year… hate it even more now that my phone signal is down! Anyone else got the same?

  • DeanW_Miracle Dean Winchester (@DeanW_Miracle) reported

    @ThreeUK Your service for months now has been shockingly bad My internet cuts out constantly even tho my WiFi box is working & I do what is suggested turning it off & on 🙄it takes me half an hour to simply post something or reload a webpage. Absolutely ridiculous 'service' 💀

  • samioik samioik (@samioik) reported

    @ThreeUKSupport PAYG customer, why do i have 2 different account balances at the same time? one on balance and another when looking at add ons?

  • _stevenfawcett_ Steven Fawcett (@_stevenfawcett_) reported

    @ThreeUKSupport I never heard anything from anyone - I asked for it to be shut down as I had to take out another contract - you know I am a vulnerable adult, I can't afford to lose that much money unnecessarily.

  • millis_mikey Mikey Millis (@millis_mikey) reported

    @ThreeUK if you’re running out of data (Wi-Fi is down at home so using it quickly) how do I buy more? Been sent a link by text but can’t see how to do it there, only how to top up credit or buy a new sim etc?

  • Simonc41627056 Simonc (@Simonc41627056) reported

    @ThreeUK Is anyone going to sort the ongoing problem in Chester le street? 3 months of absolutely terrible connection.

  • Ethnochoreology Shingi (@Ethnochoreology) reported

    i want to switch to @EE but damn they're pricy. @ThreeUK is so spotty. i randomly lose network whilst on the bus. it's the weirdest thing... or when in a mall. reminds me of cell c in southie 😭.

  • theoclinkard Theo Clinkard (@theoclinkard) reported

    Hey @ThreeUK just landed in Canada, checked my apps with the understanding I had Unlimited data overseas and I’ve been charged over £40 in under 10 minutes!! This is crazy. Help!