3 (Three)

3 (Three) Outage Report in Shere, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Shere, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Shere, Surrey, England 12/30/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Total Blackout (23%)

    Total Blackout (23%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shere, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Horsham, Reigate, Woking, Camberley, Guildford, Sutton and Cranleigh.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Shere, England

Latest outage, problems and issue reports in Shere and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • Monkster1978 Ian Moy (@Monkster1978) reported from Worcester Park, England

    Well done @ThreeUKSupport @ThreeUK for not being able to deliver the emergency alert across your network. Nothing on my iPhone and others saying the same. #GoodJob

  • debbiedraws1 debbiedraws (@debbiedraws1) reported from Guildford, England

    @ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from London, England

    @ThreeUKSupport So how do I avoid upgrading and remain a customer?

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • Akashmultani_77 Akash Multani (@Akashmultani_77) reported from London, England

    @ThreeUK @ThreeUKSupport network is really going to bad in these days really bullshit 😒

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • turningleftfor Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • MissRice_PE Josie Rice (@MissRice_PE) reported from Camberley, England

    Currently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!

  • JimboUK71 James Aubrey (@JimboUK71) reported from Sutton, England

    @ThreeUKSupport I’m out of contract now! After 17 years of substandard coverage, poor support I’m leaving. Not receiving the nationwide alert this afternoon, was the final straw!! 😡😡😡 I have my safety to think about!

  • depak_sharma Deepak Sharma (@depak_sharma) reported from London, England

    Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • IamCrypto16 IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England

    @ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December

  • KronosX81 X2 (@KronosX81) reported from London, England

    @ThreeUK wot the heck is going with the blasted network last few months it’s gone worser than it was 15years ago 😡😡😡😤😤 struggling to load a google page Stop paying filthy rich football clubs £50+m per year in sponsorships and focus on the network instead asap 😡😡

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    @ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't

  • MikeM5517 Mike🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦🇬🇧 (@MikeM5517) reported from Worcester Park, England

    @ThreeUK It would help to test again to make sure the 3 network actually works to late after the fact

  • KronosX81 X2 (@KronosX81) reported from London, England

    @ThreeUK I am supposed to be getting clear 5G signal and coverage but I am barely getting 3G 😡 no matter the area I may be in during the day. If you can’t cope with 5G networking stop offering it until you’re competent to do so as it’s a f’g disgrace. Charging fortunes for 💩.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • RonEveOfBromley Ron Eve (@RonEveOfBromley) reported

    @RickyNotts @ThreeUKSupport Thanks that’s interesting. I’m ex IT, I use it in bridge mode with a MESH and some port forwarding. Support insisted I reset 2 times which wiped it… Even tho I’d done all this before calling. I get up to 300Mbs when it’s on tho!

  • notelliefox ellie (@notelliefox) reported

    @ThreeUK How is it I live in central london but I have no access to 3G or 4G in my house, web pages/content don’t load and I can’t make phone calls without a dodgy line? If I had no wifi I wouldn’t be able to contact anyone in an emergency

  • adesdaily 🧠 Ade's Brain (@adesdaily) reported

    @ThreeUKSupport Sorry no. I am leaving. Your agent took 10 mins asking ridiculous questions. Then made stuff up to get rid. @EE will now get my business. What a crock of ****.

  • sc_est93 S A U L (@sc_est93) reported

    I’ve been with @ThreeUK for 13 years and I’ve always stated that I was going to leave them but my experience with them today is the straw that broke the camels back. They’ve got to be the worst network provider in the UK by a mile 😩

  • peazzas BreakfastPizzas (@peazzas) reported

    @ThreeUK @ThreeUKSupport 11 Days of network issues preventing the use of 5g mobile internet

  • RonEveOfBromley Ron Eve (@RonEveOfBromley) reported

    @ThreeUKSupport I raised a support ticket some weeks ago with regard to the continual drop outs of my 5G hub. Often 3 or 4 times a day. I spent over an hour with support but there's been little change. Unless this improves I shall have to cancel my contract. Can you help?

  • Hempomatt Matty (@Hempomatt) reported

    Please never go with @ThreeUK the service is absolutely terrible literally everywhere you go. Pay a bit extra and go vodaphone or EE. Never ever again

  • MorleyBen Ben Morley ⚒ (@MorleyBen) reported

    @ThreeUK absolutely horrendous customer service. 4 times I have had a promise broken on when I would receive a relatively simple document. Now being told to wait another 7 working days! An absolute comedy of errors on your part. Not acceptable

  • Har234234 H O (@Har234234) reported

    Hey @ThreeUKSupport I’m having issues with my 5G router and when I log onto the device manager website it says all of my data has been used. Please can you help? (I’m on an unlimited plan specifically for the 5G router)

  • nnnbit nnn (@nnnbit) reported

    Terrible customer service from @ThreeUk Samsung Z4flip defective screen ..phone 1 month old 4 conversations 2weeks What a joke ..very poor Anyone else having problems ?