3 (Three)

3 (Three) Outage Report in Shere, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Shere, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Shere, Surrey, England 01/16/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shere, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Guildford, London, Epsom, Horsham, Reigate, Woking, Camberley, Sutton and Cranleigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomGuildford Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomEpsom Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Shere, England

Latest outage, problems and issue reports in Shere and nearby locations:

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

  • ChrisTheDJ Chris Merriman (@ChrisTheDJ) reported from London, England

    @ianbetteridge @ThreeUK Three has been down nationwide since midnight

  • Vanessssaxo V. (@Vanessssaxo) reported from London, England

    @ThreeUK why is my service not working 😡

  • TheDuped1 The Duped (@TheDuped1) reported from Bramley, England

    @ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....

  • R5Latvia Rihards (@R5Latvia) reported from London, England

    @ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/

  • melvgotti M 🇳🇬 (@melvgotti) reported from London, England

    @ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either

  • themib Martin Bentley (@themib) reported from London, England

    @Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @TheHodge @ThreeUK Three. It's a known problem though

  • chess_galea Chess Galea (@chess_galea) reported from London, England

    @ThreeUKSupport trying to use the chat feature on the app it’s not working

  • JohnOHarePrice John O'Hare-Price (@JohnOHarePrice) reported from London, England

    @ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet

  • VickyPukis Vicks That Foreign (@VickyPukis) reported from London, England

    Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England

    @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

  • Hamish_Ellis Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, England

    Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

  • zoeycol Zoe. (@zoeycol) reported from London, England

    @amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them

  • Touring_Tech Nick Szewciw (@Touring_Tech) reported from Camberley, England

    @ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • ErminiaColucci Erminia Colucci (@ErminiaColucci) reported from London, England

    @ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

  • stephweller97 Steph Weller (@stephweller97) reported from Guildford, England

    @ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    @ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • liam_johno Liam Johnson (@liam_johno) reported

    @ThreeUK must have the worst customer services going. Couldn’t organise a p#ss up in a brewery that lot🤯🤯

  • sdisasca sdisasca (@sdisasca) reported

    @ThreeUKSupport no nothing i asked at the time - and by the way also i bought a 40 pound router from you and here 3 is not working - i must have spend bourse with customer servicer - pm me i send you my contact details

  • melisa_kx Melisa (@melisa_kx) reported

    @ThreeUKSupport How do I contact someone who lives in UK?? This is a joke Ive tried to contact over 20 times, when I explain my complaint they hang up on me. Been on live chat for over 2 hours everyone telling me something different

  • briggsl briggsl (@briggsl) reported

    @ThreeUKSupport I never received a message about roaming being blocked

  • Gus755 Paul Davidson (@Gus755) reported

    @ThreeUKSupport I was charged double for last month's bill. Customer Service did not call back as promised. You want customers to pay by direct debit but breach the direct debit guarantee of an immediate refund. Customer Service flatly refused my refund. When will I get my money.

  • benjiesta Ben Lynam (@benjiesta) reported

    @ThreeUKSupport I've just discovered my phone won't send or receive any texts since yesterday...any ideas how I fix this?

  • mtthwsls Matthew (@mtthwsls) reported

    @ThreeUK have been trying to reset my password for about a month now on your app and have logged it with your live chat - I keep getting this same error message, help! Using phone and laptop: my3auth.text.generic.error

  • Ed_youget Ed (@Ed_youget) reported

    @shanicekasongo @ThreeUK Can't lie it's ur own fault 3 has had a bad reputation for time

  • melisa_kx Melisa (@melisa_kx) reported

    @ThreeUKSupport first there was a problem w my upgrade so had to re do it over phone. Then was told will be delivered beginning of month. Then the 9th. Then on the 16th, then tomorrow, they anywhere between now and 16th then tomorrow again and now theyre telling me any time between now and 16th

  • Raag0209 Raag (@Raag0209) reported

    @ThreeUK you Internet was not working this afternoon. I had a important birthday video conference with family and I couldn't attend because of no Internet. What a disappointment! #badservice #three