3 (Three) outages and service status in Shere, England

Problems in the last 24 hours in Shere, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shere, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Shere, England

Latest outage, problems and issue reports in Shere and nearby locations:

• 
  Mike (@allanmike03) reported 17 seconds ago from Camberley, England

  @ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.

• 
  Nick Szewciw (@Touring_Tech) reported 2 minutes ago from Camberley, England

  @ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.

• 
  J A M E S A L L C H I N (@JamesAllchin10) reported 4 minutes ago from Broadbridge Heath, England

  @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

• 
  The Duped (@TheDuped1) reported 12 minutes ago from Bramley, England

  @ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....

• 
  sam james. (@jamesysam002) reported 12 minutes ago from Horsham, England

  @ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?

• 
  Ian Moy (@Monkster1978) reported 18 minutes ago from Worcester Park, England

  Well done @ThreeUKSupport @ThreeUK for not being able to deliver the emergency alert across your network. Nothing on my iPhone and others saying the same. #GoodJob

• 
  αℓεxαη∂яα ℓεgσυιx (@Legouix) reported 21 minutes ago from Chertsey, England

  @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

• 
  Don Morgan (@donmorgan007) reported 28 minutes ago from Leatherhead, England

  @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

• 
  Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported 30 minutes ago from Camberley, England

  @ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......

• 
  Hamish Ellis (@Hamish_Ellis) reported 32 minutes ago from Cranleigh, England

  Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

• 
  Randombiz (@RandomBiz) reported 34 minutes ago from Esher, England

  @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

• 
  Mike (@allanmike03) reported 38 minutes ago from Camberley, England

  @ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.

• 
  JMP 🇬🇧 (@BIGrsJ) reported 39 minutes ago from Horsham, England

  @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

• 
  Don Morgan (@donmorgan007) reported 44 minutes ago from Leatherhead, England

  @ThreeUKSupport But you haven’t helped solve the problem at all.

• 
  Heather Currie (@HeatherCurrie18) reported 46 minutes ago from Haslemere, England

  @ThreeUKSupport why have I yet again not got any signal hit and miss everyday for the last 2 weeks what’s happening ? GU26 6RF area!

• 
  debbiedraws (@debbiedraws1) reported 46 minutes ago from Guildford, England

  @ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.

• 
  Martin Smith (@Mpsmiffy) reported 48 minutes ago from Horsham, England

  @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

• 
  Don Morgan (@donmorgan007) reported 50 minutes ago from Leatherhead, England

  @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

• 
  SW 6 (@steve1964sw6) reported 56 minutes ago from Camberley, England

  Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC

• 
  Mike Fuller (@ninepine) reported 58 minutes ago from Banstead, England

  @ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brett (@BrettOfTheSouth) reported 2 minutes ago

  45 minuets on live chat to sort a simple issue. Doesn't help they take 4 minuets to reply each time. On @ThreeUKSupport

• 
  Alison & Stephen (@Alisonc89529131) reported 3 minutes ago

  @ThreeUK bought 4 £15 data packs in store for hol in USA, your colleague says they start today although they are still sealed. I don’t need them for another 2wks and need them to last longer than 30days from today. Any other year I was told they didn’t start until inserted! Help

• 
  chey (@axtumnbreeze) reported 17 minutes ago

  I was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈

• 
  Rohit Kumar (@rohittkumarr28) reported 18 minutes ago

  @ThreeUK what a terrible service. The WiFi isnt working for more than a week now in Bermondsey area and you dont even have the decency to reach out with the details of by when the service will be back to normal. You dont even have a functioning Call Center.

• 
  Steve Blair (@UniversalExile) reported 22 minutes ago

  @AdamBat92308251 @three @ThreeUK Yes, sorry to hear that, Adam, that’s awful.

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿🍉 Jade 🇵🇸 (@JadeThinksALot) reported 24 minutes ago

  @ThreeUK won’t be keeping me as a customer. Reception is crap and the Nero coffee was the one redeemer. Now it’s £2 and can only claim within the hour, if you wait too long all the codes are gone. Useless.

• 
  Liarpoliticians, UK has rogue Parliament+police (@liarpoliticianz) reported 25 minutes ago

  @Telegraph I can go in to my local supermarket, and that's the end of mobile phone access, despite a base station nearby. Many beaches have no mobile signal, and network congested so no access if there are events. UK mobile network is garbage. @ThreeUK RIPPED OFF PAYG from 3p/m to 35p/m.

• 
  AHTHMHLH (@AHTHMHLH) reported 28 minutes ago

  @ThreeUK Trying to contact your customer support, but the @ThreeUKSupport your profile links to hasn’t been updated since 2022?!

• 
  The Chinese Don Juan (@Buckstewerbuck1) reported 29 minutes ago

  Bought sim 3 days ago...mobile data still does work. Network signal in error showing error since day 1. Not great start...gonna close account if not sorted by tonight. Post code sw17 7lt @ThreeUK

• 
  David Clarke (@DavidCl88428325) reported 29 minutes ago

  @ThreeUKSupport and again 1845 hrs we loss service again, no calls no texts no data, no response or compo for the number of drop outs, snd all out stoppages since june alone!