3 (Three)

3 (Three) Outage Report in Shere, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Shere, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Shere, Surrey, England 03/05/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shere, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Woking, Horsham, Guildford, Camberley, Godalming, Epsom and Bookham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Shere, England

Latest outage, problems and issue reports in Shere and nearby locations:

  • KronosX81 X2 (@KronosX81) reported from London, England

    @ThreeUK I am supposed to be getting clear 5G signal and coverage but I am barely getting 3G 😡 no matter the area I may be in during the day. If you can’t cope with 5G networking stop offering it until you’re competent to do so as it’s a f’g disgrace. Charging fortunes for 💩.

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • IamCrypto16 IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England

    @ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December

  • JimboUK71 James Aubrey (@JimboUK71) reported from Sutton, England

    @ThreeUKSupport I’m out of contract now! After 17 years of substandard coverage, poor support I’m leaving. Not receiving the nationwide alert this afternoon, was the final straw!! 😡😡😡 I have my safety to think about!

  • depak_sharma Deepak Sharma (@depak_sharma) reported from London, England

    Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    @ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't

  • KronosX81 X2 (@KronosX81) reported from London, England

    @ThreeUK wot the heck is going with the blasted network last few months it’s gone worser than it was 15years ago 😡😡😡😤😤 struggling to load a google page Stop paying filthy rich football clubs £50+m per year in sponsorships and focus on the network instead asap 😡😡

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • HeatherCurrie18 Heather Currie (@HeatherCurrie18) reported from Haslemere, England

    @ThreeUKSupport why have I yet again not got any signal hit and miss everyday for the last 2 weeks what’s happening ? GU26 6RF area!

  • Monkster1978 Ian Moy (@Monkster1978) reported from Worcester Park, England

    Well done @ThreeUKSupport @ThreeUK for not being able to deliver the emergency alert across your network. Nothing on my iPhone and others saying the same. #GoodJob

  • MissRice_PE Josie Rice (@MissRice_PE) reported from Camberley, England

    Currently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • turningleftfor Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • debbiedraws1 debbiedraws (@debbiedraws1) reported from Guildford, England

    @ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from London, England

    @ThreeUKSupport So how do I avoid upgrading and remain a customer?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • RogerNewb Green Card Design (@RogerNewb) reported

    Could someone from @ThreeUK or @ThreeUKSupport let me know what the default password and user name is for a Huawei 4G mi-fi modem please. I was assured it was “roaming ready” but it’s not. it’s is asking me to sign in but I have no login details

  • Allan56846678 Allan (@Allan56846678) reported

    @ThreeUKSupport I've tried that but I still get no service from walthamstow all the way to Stratford then it picks up the network again I think a few of your masts are down

  • davidapeek David Peek (@davidapeek) reported

    @ThreeUKSupport I have international roaming enabled and have been able to use data abroad; however making phone calls has failed every time. I am using +44 at the start of relevant numbers but calls won't even connect. Can you help please?

  • grahapm grahap (@grahapm) reported

    @ThreeUKSupport I went into your store was sold a contract I’m on day 10 no service tried to cancel your customer service team say there is no cooling of period in store and it will cost me £242 to cancel that to me is a scam can someone call me and help cancel

  • SqueakySays Squeaky (@SqueakySays) reported

    @ThreeUKSupport the text & dob DDMMYY has been sent a couple of times (after initial confusion in precise date format) but no PAC is being sent back. According to your online chat there’s a “technical issue” which I don’t believe

  • 52_illusionist Mr.T (@52_illusionist) reported

    @ThreeUKSupport I’ve been calli by this number since June and every time I think it’s been resolved I am proved wrong. I was never issued an early termination bill (I actually wanted the bill so that the new supplier could pay it) instead you continued to take my direct debit for 2 months

  • akremboukrain98 Akremboukrain (@akremboukrain98) reported

    @carefreechilly @RJPJournalism @ThreeUK Finishing is horrible, Ziyech looked impressive in shooting. Sterling oh my gosh he was horrible.

  • Little_Nicky80 littlenicky80 (@Little_Nicky80) reported

    @ThreeUK trying to buy a data passport abroad, keep getting sent to the homepage, instructions say to turn off wifi to access the page to buy data passport…is..is this a joke??? I don’t HAVE internet access hence needing the data passport 😵‍💫😵‍💫😵‍💫#wtf #quest

  • fmcleanphoto Fiona McLean Photography (@fmcleanphoto) reported

    @ThreeUKSupport I've been a Three customer for almost 10 years. I've never had this issue before. It's not my cache that's the problem, it's your website. I've tried logging in on Safari (the browser I regularly use) as well as on Google Chrome and Firefox. It's not working on any of them.

  • angray81 angray (@angray81) reported

    @ThreeUK So ended my contract with you on 18th may but you took £10 for month 18/05 to 17/06 ? Then final bill says refund will be 14 days but it's now nearly end of August and still no sign of a refund . Even after hours on phone to customer service still no refund. ShiteService