3 (Three) Outage Report in Shere, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Shere, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Shere, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Cranleigh, London, Sutton, Lightwater and West Byfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Cranleigh |
Phone | |
| London |
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| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Shere, England
Latest outage, problems and issue reports in Shere and nearby locations:
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sue s
(@peacemakeruk) reported
from
Guildford, England
@ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents
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John O'Hare-Price
(@JohnOHarePrice) reported
from
London, England
@ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet
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Vicks That Foreign
(@VickyPukis) reported
from
London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
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Martin Bentley
(@themib) reported
from
London, England
@Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Chris Merriman
(@ChrisTheDJ) reported
from
London, England
@ianbetteridge @ThreeUK Three has been down nationwide since midnight
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Chess Galea
(@chess_galea) reported
from
London, England
@ThreeUKSupport trying to use the chat feature on the app it’s not working
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The Duped
(@TheDuped1) reported
from
Bramley, England
@ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....
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Zoe.
(@zoeycol) reported
from
London, England
@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them
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Rihards
(@R5Latvia) reported
from
London, England
@ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/
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V.
(@Vanessssaxo) reported
from
London, England
@ThreeUK why is my service not working 😡
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Nick Szewciw
(@Touring_Tech) reported
from
Camberley, England
@ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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Ben Murray
(@Ben_Murray) reported
from
London, England
Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.
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M 🇳🇬
(@melvgotti) reported
from
London, England
@ThreeUKSupport No. My signal is shit in central london and I can't even load YouTube videos or google maps on 4g
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically
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JMP 🇬🇧
(@BIGrsJ) reported
from
Horsham, England
@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
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M 🇳🇬
(@melvgotti) reported
from
London, England
@ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@TheHodge @ThreeUK Three. It's a known problem though
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne
(@wkeenan) reported
.@ThreeUK how can I get a PAYG mobile number if you only provide it in an SMS on the first network connection when put in an iPad... which doesn't support SMS messages... my bad, Apple bad...
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Lewis Trower
(@spartalewis115) reported
Hi @ThreeUK @ThreeUKSupport I've still not got my mobile no. back since 4th of Feb, after several phone calls to your unhelpful c.service department, who give me a different story every time,. Assuring me its being sorted, does anyone know what's happening?!?!
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Tom Outram-Haskins
(@ThomasOutram) reported
@ThreeUKSupport 5G signal has gone again in my area.
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Wayne
(@wkeenan) reported
@ThreeUKSupport I am unable to send an SMS from the hotspots web interface as I think there is 0 credit on for/the SIM... to top up I need the mobile number to login to the Three website... shall I just order another SIM?
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Laila Boyles
(@Mrs_Boyles) reported
@ThreeUKSupport I will but you said that last week and then just sent me a link to contact customer services by phone. They couldn’t help so What will you do different this time?
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DARREN
(@dld2408) reported
@ThreeUKSupport can you explain why for 26 days my 4g is unusable, have contacted Cs but no one responds ,all I get is you are working on masts in area , FOR 26 DAYS ,come on , at least give us some form of truth , to use your network I have to use 3g , its 2023 and using 3g
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Harriet Little
(@harriet852) reported
@ThreeUKSupport hi there I’m trying to understand why my 5G hub is saying network error. I checked the server issues & apparently there is work on a mast nearby but it has been like that for a week. I’m currently unable to work from home due to the issue with my hub. Please help.
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Kirsty Ann
(@Kirstyae) reported
@ThreeUKSupport hiya, I placed an order this morning for a new SIM only contract and provided the PAC code for my current number, however I now need to cancel the order & stop my number from being ported but I can’t find how to do it. Can you help?
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Goldy Loxx
(@goldyloxxx) reported
@ThreeUKSupport I have honestly never witnessed such terrible ongoing customer service as through your chat bot.
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Andrew Wilkinson
(@andrew_j_w) reported
The UK mobile sector is broken. @ThreeUK are kicking me off my contract, which has a 4.5% annual increase, to one which has CPI+3.9%. No major network doesn’t have these anti-consumer increases, so I can’t avoid them by shopping around. Where is the competition @Ofcom ?