3 (Three)

3 (Three) Outage Report in Shere, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Shere, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Shere, Surrey, England 11/03/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Total Blackout (33%)

    Total Blackout (33%)

  3. Phone (13%)

    Phone (13%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shere, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Sutton, Lightwater, West Byfleet and Dorking.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Shere, England

Latest outage, problems and issue reports in Shere and nearby locations:

  • peacemakeruk sue s (@peacemakeruk) reported from Guildford, England

    @ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.

  • londonpommie Paul N (@londonpommie) reported from London, England

    @ThreeUKSupport Never in the 13 odd years I've been a customer!

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @TheHodge @ThreeUK Three. It's a known problem though

  • bumpiegin Hayley Dulson-Hughes (@bumpiegin) reported from London, England

    @ThreeUKSupport Nope. Had to hang up after waiting for 15 mins

  • Vanessssaxo Vanessa. (@Vanessssaxo) reported from London, England

    @ThreeUK I don’t pay my bill every month to have shit connection fix up thank u.

  • themib Martin Bentley (@themib) reported from London, England

    @Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

  • Martincrowe52 Martin Crowe (@Martincrowe52) reported from Horsham, England

    @ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!

  • melvgotti M 🇳🇬 (@melvgotti) reported from London, England

    @ThreeUKSupport No. My signal is shit in central london and I can't even load YouTube videos or google maps on 4g

  • jdaykin Jerry Daykin (@jdaykin) reported from London, England

    @ThreeUK @NinaWest @AttitudeMag I just wish you had supported me with half decent signal during the parade itself 😜 but keep up the good work #Pride wise!

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • Malcy7 Malcolm Saunders (@Malcy7) reported from London, England

    @ThreeUK hi, can you give me any information regarding the coverage in the Uk postcode DA17 area, as recently the reception has been awful. Thanks.

  • melvgotti M 🇳🇬 (@melvgotti) reported from London, England

    @ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either

  • TheDuped1 The Duped (@TheDuped1) reported from Bramley, England

    @ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....

  • ChrisTheDJ Chris Merriman (@ChrisTheDJ) reported from London, England

    @ianbetteridge @ThreeUK Three has been down nationwide since midnight

  • CFCJourno Paul Lagan (@CFCJourno) reported from London, England

    I’m a @ThreeUK customer and it’s becoming an embarrassment for them. Jake is right to call them out. They should support women’s football in general - Nissan gave the Spanish squad a new car to each player. @ThreeUK could aid all clubs with subsidised tariffs or phones

  • Vanessssaxo V. (@Vanessssaxo) reported from London, England

    @ThreeUK why is my service not working 😡

  • Touring_Tech Nick Szewciw (@Touring_Tech) reported from Camberley, England

    @ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.

  • chess_galea Chess Galea (@chess_galea) reported from London, England

    @ThreeUKSupport trying to use the chat feature on the app it’s not working

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • sara13librarian Sara J. #TVTTagTeam 💙 (@sara13librarian) reported

    @ThreeUKSupport Have tried all that and it hasn’t worked all day…. Just would have been better to say it’s going to be out all day and from the beginning when you knew it had gone down

  • AshelfordLaura Laura (@AshelfordLaura) reported

    @ThreeUK pls help me. Seemingly I can’t call a manager. You have placed a default on my account 2wks after I paid a bill. Today my mortgage was turned down. 5 years saving to get my children out of a damp mouldy rental. Why can you not fix this? Several calls and getting nowhere.

  • PEJulz 🇿🇦PE Julz🇬🇧 (@PEJulz) reported

    @ThreeUKSupport why has the signal at DA2 8BJ dropped from 4G to 3G over the last two or three weeks?

  • ghjkryuugf john smith (@ghjkryuugf) reported

    @ThreeUKSupport hey Three can you fix your network???? I can’t make any phone calls !!

  • charlieashraf1 Charlie (@charlieashraf1) reported

    @danielsaeed @ThreeUKSupport Lol playing games with u. Never ever go with three folks. Customer service lot are thousands of miles away and their communicative skills are atrocious

  • emilyfayemusic Emily Faye (@emilyfayemusic) reported

    @ThreeUKSupport Thanks Nathan! Sadly that didn’t work and it’s still not working now. But I will be patient.

  • jimmysunny85 jimmy (@jimmysunny85) reported

    @ThreeUKSupport Iv sorted the mobile network problem,which won't be fixed till MARCH 2023! My next problem was told I would receive 100mps download speeds I only get 15mps!

  • TEUnwin Toby Unwin (@TEUnwin) reported

    @ThreeUK @ThreeUKSupport I made a mistake and replaced my broken phone when in the US, not knowing about eSims and eSim only iPhones… is there a date for the rollout of eSims for three? Or a trial version that I could join? Or do I have to change my provider to EE or O2 etc?

  • sukhighuman360 Sukhi Ghuman (@sukhighuman360) reported

    @NikkiJandu @ThreeUK Had to leave them last month! Signal was consistently bad! Even in Central London Data was backed up!

  • rebeccasazII Rebecca Sarah (@rebeccasazII) reported

    @ThreeUKSupport @ThreeUK any idea when your network will be back up and running? Almost 4 hours with either no or very slow internet on our Hub