3 (Three)

3 (Three) Outage Report in Shere, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Shere, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Shere, Surrey, England 01/14/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shere, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Horsham, Reigate, Woking, Camberley, Guildford, Sutton and Cranleigh.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Shere, England

Latest outage, problems and issue reports in Shere and nearby locations:

  • allanmike03 Mike (@allanmike03) reported from Camberley, England

    @ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • turningleftfor Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • HeatherCurrie18 Heather Currie (@HeatherCurrie18) reported from Haslemere, England

    @ThreeUKSupport why have I yet again not got any signal hit and miss everyday for the last 2 weeks what’s happening ? GU26 6RF area!

  • MissRice_PE Josie Rice (@MissRice_PE) reported from Camberley, England

    Currently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • allanmike03 Mike (@allanmike03) reported from Camberley, England

    @ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • IamCrypto16 IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England

    @ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • debbiedraws1 debbiedraws (@debbiedraws1) reported from Guildford, England

    @ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • TibsyTibs taibataiba (@TibsyTibs) reported

    @ThreeUK is awful for data roaming abroad. I cannot believe how difficult it is figuring out how to use data roaming in Mexico!!! WTF

  • SaintSamIAm Samuel Timothy Jones (@SaintSamIAm) reported

    @ThreeUKSupport Do you have an alternative solution? It’s still saying please try again later.

  • Kakiste Laura (@Kakiste) reported

    @ThreeUKSupport Hi. I've been with you a number of years (since 2015 I think) and my contact is now a sim only one. I have an S6. In last few days my network coverage has stopped- Access the internet/apps is just fine on Wi-Fi -any attempt to make calls leads to a "inset sim" msg

  • ethanhawk21 Dave Paterson (@ethanhawk21) reported

    @ThreeUKSupport trying to pay my bill but phones restricted . 07723914398. Phone will not even dial 333 . Please help

  • Jonadhuss Joanne Hussain (@Jonadhuss) reported

    @ThreeUKSupport.... What has happened to 3? I'd really like my number after leaving the company, but no help what so ever! On the phone for an hour. The live chat for an hour, and still can't get my number. 12 years of loyalty counts for nothing.

  • theitboss Barry Garlick (@theitboss) reported

    @ThreeUKSupport please can you help. I subscribe to your 4G home broadband service. Speed is usually around 10 to 12 Mbs. For the past week it’s dropped to around 2Mbs. This is almost unusable our postcode is BA7 please can you help? Barry

  • LuSchmoo Lu (@LuSchmoo) reported

    @tracyjones129 @ThreeUKSupport @AppleSupport would be able to help if you direct message them the device model and software version you are using through settings greater than general greater than about.

  • capnthommo Stoneface Vimes 🇨🇰 3.5%er #RejoinEU #FBPE (@capnthommo) reported from Weedon Beck, England

    @ThreeUKSupport I'll try the homefi hub. That's where the problem is/was. This has been an intermittent issue over the last 6 days. Worst today.

  • Amandawhitehse Amanda white (@Amandawhitehse) reported

    @ThreeUKSupport It’s outrageous can’t get any data at all just not working! Someone has called me to say they’ve known about about a problem out in uae since before Christmas but it’s not fixed! Is this true? If so why is there no message on your website! I’ve been complaining since 27th Dec

  • ashliec1985 ashlie Cunningham (@ashliec1985) reported

    @ThreeUKSupport I pay my phone bill on time every month and rely on my phone for most things. Yet I’m not getting a great service, the signal is terrible, right now I have 1 bar, trying to watch a show on catch up and it’s glitchy. Not great value for money 😡