3 (Three)

3 (Three) Outage Report in Shere, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Shere, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Shere, Surrey, England 11/28/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shere, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Sutton, Cranleigh, Lightwater and West Byfleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomSutton Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCranleigh Phone

Community Discussion

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3 (Three) Issues Reports Near Shere, England

Latest outage, problems and issue reports in Shere and nearby locations:

  • stu_ziss Stuart Zissman (@stu_ziss) reported from Fairlands, England

    @ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....

  • kostasbotonakis Konstantinos B. (@kostasbotonakis) reported from Ash, England

    @ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • steve1964sw6 SW 6 (@steve1964sw6) reported from Camberley, England

    Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • HeatherCurrie18 Heather Currie (@HeatherCurrie18) reported from Haslemere, England

    @ThreeUKSupport why have I yet again not got any signal hit and miss everyday for the last 2 weeks what’s happening ? GU26 6RF area!

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • allanmike03 Mike (@allanmike03) reported from Camberley, England

    @ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.

  • jamesysam002 sam james. (@jamesysam002) reported from Horsham, England

    @ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • caracasflat Caracasflat (@caracasflat) reported from London, England

    @ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

  • allanmike03 Mike (@allanmike03) reported from Camberley, England

    @ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • samyoung45 Sam Young (@samyoung45) reported from Bagshot, England

    @ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password

  • markinhants Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Camberley, England

    @ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • thebizarch Rob Lyle (@thebizarch) reported

    @ThreeUKSupport SMS and Voice are fine, yet I get so little data I can't even open the App store on my iOS device. ETA for fix Sep 9th - this is an entire MONTH without data.

  • jemlvsmallu Jem (@jemlvsmallu) reported

    @ThreeUK It's been 3 weeks now I can't use 3g because the signal goes I'm paying for a service which ain't working.

  • Ben_Chels Ben (@Ben_Chels) reported

    @ThreeUKSupport Hi there, I am now into day three of very poor internet, your network status page just states you are doing work at in my area, I rely on mobile internet for my job, so really would love to have a better answer as to what’s going on please. Postcode YO43

  • paulnorniron Paul A (@paulnorniron) reported

    @ThreeUKSupport When inside I'm always connected to WiFi so there's no issue. Outside trying to listen to a song or audiobook is infuriating...surely there is some solution, rather than just changing network?

  • mrmatthewwest Matt West (@mrmatthewwest) reported

    @David__Brunt @ThreeUK Yeah, we were with SSE at the shop and their business customer service was exceptional. I went with them for home and regretted it straight away. Two very different sides to the coin.

  • ManfHarris Samantha Harris (@ManfHarris) reported

    @ThreeUKSupport I’ve been on that web chat every day since Thursday when I should have received the documents on Wednesday. I’ve been out through to customer relations on there twice and still nothing. I don’t know how going back on there will do anything different.

  • rahuqrafcmiba Abi (@rahuqrafcmiba) reported

    @ThreeUK do you have any plans to support esims in smartwatchs from Samsung?

  • thebizarch Rob Lyle (@thebizarch) reported

    @ThreeUK @Ofcom H3G now close formal complaints when a customer doesn't answer two call attempts to provide an update. I am experiencing shockingly poor service from H3G. GDPR and Privacy seems a very low priority to them.

  • dmwiggins David Wiggins (@dmwiggins) reported

    @ThreeUKSupport I HAVE BEEN PAYING FOR SERVICE THAT I CANNOT USE FOR 6 MONTHS. YOU HAVE MY DRIVERS LICENSE, MY WIFE’S PASSPORT, NEW MEMORABLE PLACE, NEW MEMORABLE NAME, POSTCODE, DATE OF BIRTH - I CALL AND THE CUSTOMER SERVICE TEAM WONT EVEN TALK TO ME ABOUT MY ACCOUNT.

  • jemlvsmallu Jem (@jemlvsmallu) reported

    @ThreeUK hiya can you tell me when the network going to be fixed. I have no signal or Internet it's been like this for weeks.