3 (Three)

3 (Three) Outage Report in Shere, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Shere, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Shere, Surrey, England 01/23/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (21%)

    Phone (21%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shere, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Epsom, Horsham, Guildford, Reigate, Woking, Camberley, Sutton and Cranleigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomEpsom Internet
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

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3 (Three) Issues Reports Near Shere, England

Latest outage, problems and issue reports in Shere and nearby locations:

  • allanmike03 Mike (@allanmike03) reported from Camberley, England

    @ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • debbiedraws1 debbiedraws (@debbiedraws1) reported from Guildford, England

    @ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • jamesysam002 sam james. (@jamesysam002) reported from Horsham, England

    @ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?

  • MissRice_PE Josie Rice (@MissRice_PE) reported from Camberley, England

    Currently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • allanmike03 Mike (@allanmike03) reported from Camberley, England

    @ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • IamCrypto16 IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England

    @ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December

  • HeatherCurrie18 Heather Currie (@HeatherCurrie18) reported from Haslemere, England

    @ThreeUKSupport why have I yet again not got any signal hit and miss everyday for the last 2 weeks what’s happening ? GU26 6RF area!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • 1066jacko Jacko 💙 (@1066jacko) reported

    @ThreeUKSupport Ok so still no reply, how do I go about making a formal complaint please? I want to make an issue of this as it’s false advertising!! Also is their an ombudsman I should be in contact with too?

  • cycleoptic cycleoptic💙💚 (@cycleoptic) reported

    @ThreeUKSupport it’s an internal 5G broadband moden, with good signal, only used for internet ! down load speeds presently ok, upload poor. Most days internet totally goes for periods of time. “status” ( 5g signal always shows ok) Do you not monitor your internet feeds through your servers ?

  • cycleoptic cycleoptic💙💚 (@cycleoptic) reported

    @ThreeUKSupport as i explained that only covers the 5G signal, not the internet contained within it ! it *always* shows “ no problem” when the internet speed is very low or zero. unacceptable upload speeds are presently only 3% of the ( acceptable ) download speed in N19 4RN

  • picklespick Tracy Pick ⚫️⚪️🇦🇺 🇬🇧 🇫🇷 💙 (@picklespick) reported

    @ThreeUKSupport Yes you sent that yesterday too! All I want to know is when the issue in HU8 9 will be resolved

  • YTSkillzHD YTSkillzHD (@YTSkillzHD) reported

    @ThreeUKSupport I've had no service for two days now, which has been very frustrating. I'm on a contract currently which is making me regret contracting with three.

  • lissaLouiseTong lissa louise (@lissaLouiseTong) reported

    @ThreeUKSupport hell my Internet as been very slow , instead off 4g it says h+ . It has been like this since yesterday afternoon. It can't be my phone as my friends phone it the same .

  • KwankaNigel nigel #FBPE 🇧🇳 🌼 (@KwankaNigel) reported

    @paulascriv79 @meathookmarc @ThreeUKSupport Just been to Woodford leisure centre (Hu8) and no signal there. 🤬

  • Adden58281415 BASHA l Adden (@Adden58281415) reported

    @ThreeUK No signal more than a year and now they are asking early cancellation fee even Im willing to pay just remaining contract lmao

  • RuthieS85 Ruth Stead (@RuthieS85) reported

    @ThreeUK we've just taken out new phone contracts with you and the data signal in our house is awful, one bar at best. Is there anything we can do to improve this?

  • monmartin Monica Martin (@monmartin) reported

    @ThreeUKSupport On my train journey from Hinchley Wood to Waterloo I barely have any signal, it's particularly bad in and around Surbiton, no signal at all there