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3 (Three)

3 (Three) Outage Report in Shere, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Shere, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shere, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Shere, England

The most recent 3 (Three) outage reports came from the following cities: Chertsey, Epsom, Woking, and Horsham.

CityProblem TypeReport Time
Chertsey Phone 15 days ago
Epsom Phone 28 days ago
Woking Internet 2 months ago
Horsham Internet 2 months ago
Woking Internet 2 months ago
Woking Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Shere, England

Latest outage, problems and issue reports in Shere and nearby locations:

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • stu_ziss
    Stuart Zissman (@stu_ziss) reported from Fairlands, England

    @ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • BIGrsJ
    JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England

    @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

  • samyoung45
    Sam Young (@samyoung45) reported from Bagshot, England

    @ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password

  • Hamish_Ellis
    Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, England

    Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

  • allanmike03
    Mike (@allanmike03) reported from Camberley, England

    @ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.

  • kostasbotonakis
    Konstantinos B. (@kostasbotonakis) reported from Ash, England

    @ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..

  • toffee_7
    me (@toffee_7) reported from Godalming, England

    @ThreeUKSupport is there a problem with three our signal has been terrible for ages now

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • stephweller97
    Steph Weller (@stephweller97) reported from Guildford, England

    @ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

  • jamesysam002
    sam james. (@jamesysam002) reported from Horsham, England

    @ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?

  • Mpsmiffy
    Martin Smith (@Mpsmiffy) reported from Horsham, England

    @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • steve1964sw6
    SW 6 (@steve1964sw6) reported from Camberley, England

    Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • markinhants
    Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Camberley, England

    @ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......

  • Legouix
    αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England

    @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

  • allanmike03
    Mike (@allanmike03) reported from Camberley, England

    @ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.

  • JamesAllchin10
    J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England

    @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • krsb333
    krsb333 (@krsb333) reported

    @ThreeUK Wow.. I cancelled a pay as you go data contract 2 days after a payment and you want to collect £57 now 2 months later .. For what? Scum **** company.

  • axhrs
    Alex Harrison (@axhrs) reported

    @ThreeUK iPhone 12 unlimited everything contract: £49upfront+£55pm On @MPD_Online the exact same contract with Three, £49uf+£43pm Yet 3 unable to price-match for an existing customer because 'the deal on Mobilephonesdirect doesn't link back to three's website'. 😔 Pain.

  • LovejitBhatia
    Lovejit Bhatia (@LovejitBhatia) reported

    @ThreeUKSupport Called the fraud team and was informed that as they were not able to call me on the number provided they cancel the order. Also, inform the number I gave is not in use even though I was calling them from the same number. No communication via email.

  • asylumseekerx
    Asylum Seeker (@asylumseekerx) reported

    I suggest you change your brand to WINDOW-MOBILE, @ThreeUK. Because windowside is the only place where your network can actually work. I haven't seen a house where @ThreeUK users can enjoy a phone call on a couch or a chair.

  • morqon
    Morgan Evetts (@morqon) reported

    @ThreeUKSupport I’ve only been there since the 9th. And yes, my girlfriend is also a customer, same thing with her new iPhone 12 (one bar of 5G at best, below 1Mbps download on 4G)

  • vasey_stephen
    Stephen Vasey (@vasey_stephen) reported

    @ThreeUKSupport Is there any further update as your site still shows there's is an issue with this postcode.

  • fatrat
    Arthur Clune (@fatrat) reported

    @ThreeUKSupport any plans to support cellular Apple Watches on 3?

  • CFCOliver35
    Oliver 🔗 (@CFCOliver35) reported

    @AlfieNewmanGD @ThreeUK @ChelseaFC Wtf how do I get one of these

  • RealGarethEvans
    Gareth (@RealGarethEvans) reported

    @ThreeUKSupport Can you tell me anything useful or interesting about the outage in SE15? Is it the sort of problem that usually lasts hours or days or weeks? I'm supposed to be hosting some meetings tomorrow evening — Should I make alternative plans?

  • LovejitBhatia
    Lovejit Bhatia (@LovejitBhatia) reported

    @ThreeUKSupport Have to redo the order over the phone as the original was cancelled and then be informed that as the previous cancellation is not processed the new order is on hold. So how will you help me now?