3 (Three)

3 (Three) Outage Report in Shere, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Shere, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Shere, Surrey, England 12/05/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (34%)

    Total Blackout (34%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shere, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Camberley, Guildford, Sutton and Cranleigh.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Shere, England

Latest outage, problems and issue reports in Shere and nearby locations:

  • VickyPukis Vicks That Foreign (@VickyPukis) reported from London, England

    Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!

  • TheDuped1 The Duped (@TheDuped1) reported from Bramley, England

    @ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @TheHodge @ThreeUK Three. It's a known problem though

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • bumpiegin Hayley Dulson-Hughes (@bumpiegin) reported from London, England

    @ThreeUKSupport Nope. Had to hang up after waiting for 15 mins

  • Touring_Tech Nick Szewciw (@Touring_Tech) reported from Camberley, England

    @ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England

    @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • Vanessssaxo V. (@Vanessssaxo) reported from London, England

    @ThreeUK why is my service not working 😡

  • melvgotti M 🇳🇬 (@melvgotti) reported from London, England

    @ThreeUKSupport No. My signal is shit in central london and I can't even load YouTube videos or google maps on 4g

  • melvgotti M 🇳🇬 (@melvgotti) reported from London, England

    @ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either

  • zoeycol Zoe. (@zoeycol) reported from London, England

    @amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them

  • themib Martin Bentley (@themib) reported from London, England

    @Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

  • chess_galea Chess Galea (@chess_galea) reported from London, England

    @ThreeUKSupport trying to use the chat feature on the app it’s not working

  • ChrisTheDJ Chris Merriman (@ChrisTheDJ) reported from London, England

    @ianbetteridge @ThreeUK Three has been down nationwide since midnight

  • stephweller97 Steph Weller (@stephweller97) reported from Guildford, England

    @ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

  • JohnOHarePrice John O'Hare-Price (@JohnOHarePrice) reported from London, England

    @ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • peacemakeruk sue s (@peacemakeruk) reported from Guildford, England

    @ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • whogotdafunk Matt Soden (@whogotdafunk) reported

    @ThreeUKSupport after being cut off on your phone lines can someone explain why I’m paying for a data plan on my iPad but data doesn’t work? Only WiFi even when I have a data signal. Not ideal and not the product sold.

  • jimbobmilne James Rucci O'Brien (@jimbobmilne) reported

    @ThreeUKSupport Thanks Kirsty. I checked online and it seems that my location is not good for signal indoors. Thanks for the PAC info.

  • unotim Tim Sw (@unotim) reported

    @ThreeUK @ThreeUKSupport afternoon, we have no service in the CR2 0## area. Happy to DM my full postcode? Hey @firstdirecthelp apologies, the error is with Three and not yourselves.

  • GURPS73734833 GURPS (@GURPS73734833) reported

    @ThreeUK Three UK we need to have a word about your service, its dreadful, I have been waiting for my number to be transferred across now for 2 whole days this is now a joke and affecting my business, can you see what is happening?

  • Amyshamblesx Amy (@Amyshamblesx) reported

    @ThreeUKSupport on my account i clicked 'Leave Three and keep my number', I received my PAC code, does this mean my contract will end in the last term date or do I still have to call to cancel it?

  • SteveEvans73 Steve Evans (@SteveEvans73) reported

    @ThreeUK Tried messaging support but still no reply, not even an acknowledgment of my message... my daughter has just moved into a new house yesterday and is still waiting for her internet to be connected. If she bought the monthly unlimited add on, is this applied immediately?

  • Chrisneil1011 Chris Neil (@Chrisneil1011) reported

    @ThreeUKSupport Cancel my contract

  • GURPS73734833 GURPS (@GURPS73734833) reported

    @ThreeUK @ThreeUKSupport Three UK we need to have a word about your service, its dreadful, I have been waiting for my number to be transferred across now for 2 whole days this is now a joke and affecting my business, can you see what is happening?

  • Monkeycbr0 Chris (@Monkeycbr0) reported

    @ThreeUK 50mins on online chat. Then on hold for 1 hour and 30 mins just to get cut off. All I want to do is cancel my contract. That's one way to not loose customers.

  • deerfold Nathan (@deerfold) reported

    @ThreeUKSupport It only said "work being done" until "no problems". No clue if it was scheduled work or emergency maintenance, likely to be minutes, hours or days. I don't expect an exact time, just some indication. Why did it give the time at 00:15 pm at one point? That's not even a time.