3 (Three)

3 (Three) Outage Report in Shere, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Shere, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Shere, Surrey, England 01/08/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Phone (20%)

    Phone (20%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shere, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Horsham, Reigate, Woking, Camberley, Guildford, Sutton and Cranleigh.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Shere, England

Latest outage, problems and issue reports in Shere and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • stu_ziss Stuart Zissman (@stu_ziss) reported from Fairlands, England

    @ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....

  • allanmike03 Mike (@allanmike03) reported from Camberley, England

    @ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • markinhants Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Camberley, England

    @ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • allanmike03 Mike (@allanmike03) reported from Camberley, England

    @ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • jamesysam002 sam james. (@jamesysam002) reported from Horsham, England

    @ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • HeatherCurrie18 Heather Currie (@HeatherCurrie18) reported from Haslemere, England

    @ThreeUKSupport why have I yet again not got any signal hit and miss everyday for the last 2 weeks what’s happening ? GU26 6RF area!

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • anhonestcfcfan Michael🇱🇧🇱🇺 (@anhonestcfcfan) reported

    @AtTheBridgePod Hopefully the horrible threeuk one gets gone soon too

  • mathewgoudie mathew goudie (@mathewgoudie) reported

    @ThreeUK I've seen some poor customer service in my many years on this planet, but I have to say that the service given to my wife regarding her upgrades is really up the top of the list at the moment.

  • ChrisCompo Chris Baker (Compo) (@ChrisCompo) reported

    @ThreeUKSupport But after so many attempts to close it why do they keep it open ????? Really bad

  • therealgitch Lee Gitsham (@therealgitch) reported

    @ThreeUKSupport really disappointed with you cellular plans for Apple Watches. Took it out in October. Finally got it work then a new update and bang it’s gone again. Customer services have no idea what they are doing and I am paying for a service that just doesn’t work ?!

  • AnnCarters Ann #WeWantStargate (@AnnCarters) reported

    @ThreeUK @ThreeUKSupport your app is THE WORST and FYI you're making me want to switch as soon as my contract is over

  • sniffmycheese1 Roland Percival (@sniffmycheese1) reported

    @ThreeUKSupport why can I only receive Wi-Fi on parts of the tube network. For example, Elizabeth line only has virgin Wi-Fi login which is disabled for three customers . Most other places it has three Wi-Fi network but not all places?

  • AndrewM87585821 Andrew Murdoch (@AndrewM87585821) reported

    @ThreeUK getting really p****d at having to continually having to connect my 3 iPhone to my Vodafone iPad to be able to get any sort of signal. This is despite my iPhone being connected to 4G or even 5G. About to order a Vodafone sim and challenge my contract!

  • jackie_akehurst Jackie Akehurst (@jackie_akehurst) reported

    @ThreeUKSupport I would like all 6 of our contracts refunding this month please. We've had barely any Internet, and as a gaming / TV streaming house, it's been diabolical,inc struggling to watch world cup! Please advise what on earth is going on! This service is not acceptable 😒

  • Michael68292583 Michael owens (@Michael68292583) reported

    @ThreeUKSupport I have been told 1-3 days for the past 2 weeks by 4 different people and yet I have still not received my refund, absolutely terrible customer service on @ThreeUK @ThreeUKSupport part

  • HannahJonesAvo1 HannahJonesAvon (@HannahJonesAvo1) reported

    @ThreeUK paid for 4g broadband for 6 months and never had decent speeds (often below 3mg), says full signal on devices and hub but also says no internet. Have tried to resolve in past to be told work is being done on mast. Work still being done on mast £7 refund for inconvenience