3 (Three)

3 (Three) Outage Report in Shere, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Shere, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Shere, Surrey, England 01/10/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shere, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Horsham, Reigate, Woking, Camberley, Guildford, Sutton and Cranleigh.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Shere, England

Latest outage, problems and issue reports in Shere and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from London, England

    @ThreeUKSupport So how do I avoid upgrading and remain a customer?

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    @ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • MissRice_PE Josie Rice (@MissRice_PE) reported from Camberley, England

    Currently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • IamCrypto16 IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England

    @ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December

  • allanmike03 Mike (@allanmike03) reported from Camberley, England

    @ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.

  • allanmike03 Mike (@allanmike03) reported from Camberley, England

    @ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.

  • depak_sharma Deepak Sharma (@depak_sharma) reported from London, England

    Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • HeatherCurrie18 Heather Currie (@HeatherCurrie18) reported from Haslemere, England

    @ThreeUKSupport why have I yet again not got any signal hit and miss everyday for the last 2 weeks what’s happening ? GU26 6RF area!

  • KronosX81 X2 (@KronosX81) reported from London, England

    @ThreeUK wot the heck is going with the blasted network last few months it’s gone worser than it was 15years ago 😡😡😡😤😤 struggling to load a google page Stop paying filthy rich football clubs £50+m per year in sponsorships and focus on the network instead asap 😡😡

  • turningleftfor Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • debbiedraws1 debbiedraws (@debbiedraws1) reported from Guildford, England

    @ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MadstickMcr Madstick (@MadstickMcr) reported

    @ThreeUKSupport I live in a major city and your website claims for some reason that there’s no coverage for 4G Homefi but that I could get the much less appealing 4G Mifi deals. Presumably this is an error as they’re both 4G. Help! I’m moving house and need movable supplier

  • BpdGurl 🍄💊🍃 (@BpdGurl) reported

    won’t give me my number, **** it. Calling every single applicable place and letting them know that my number has changed will actually be less effort than getting a simple PAC code from @ThreeUK the WORST phone company in Britain.

  • MistaSouth Ash (@MistaSouth) reported

    @ThreeUKSupport Your team refuse to put me through to your cancellation team, to cancel. Your company are aware of consumer rights, correct? Laughable

  • NOOSHADM Anushka Mahendran 🐙 (@NOOSHADM) reported

    @ThreeUK Hi, I have had a back and forth email exchange and spoke to several customer service advisors on your chat function to get help with a simple evidence letter but I have got nowhere. I urgently need to sort an insurance matter out. Please can someone help me!

  • BpdGurl 🍄💊🍃 (@BpdGurl) reported

    If you’re in the UK, whatever you do, NEVER take out a phone contract with @ThreeUK They’ve charged me for a handset, accessories & early update fee, when I’ve not had any of those things, I’m at the end of my contract & im leaving. I’ve requested my pac code several times (1)

  • monktus Craig Hand (he/him) (@monktus) reported

    @pauli1888 @ThreeUK They’re cheap, have generous or no data caps depending on tariff and data is quick when you have decent signal. International roaming also good. However customer service is terrible and coverage isn’t great outside of major towns/cities.

  • Adam_Crossley Adam Crossley (@Adam_Crossley) reported

    @SianiePopsx @ThreeUKSupport @ThreeUK Yep! And it is still terrible! I have had my Bill covered for the next 2 months and then a free termination of contract after that if the problems still persist. 3... what can you do for her?

  • GNakate Grace Nakate (@GNakate) reported

    Disruptions leading to loss of service due to your undertaking mean I am not receiving due service paid for. Kindly amend my bill to reflect this @ThreeUK

  • Sarayoga81 Sara (@Sarayoga81) reported

    @ThreeUK The most horrid customer service experience with you just now. I am baffled why this company feels by upsetting a loyal customer to the point of tears this morning is of financial gain to them, let alone in how to treat someone humanely. You have lost my custom for good.

  • ZamirLX Zamir Tesfaye (@ZamirLX) reported

    @ThreeUK don’t let me come to your office! What is this network? 🥴🥴😭😭