3 (Three) Outage Report in Shere, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Shere, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (22%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Shere, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Horsham, Reigate, Woking, Camberley, Guildford, Sutton and Cranleigh.
| City | Problem Type | Report Time |
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| Internet | ||
| Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Shere, England
Latest outage, problems and issue reports in Shere and nearby locations:
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Mike
(@allanmike03) reported
from
Camberley, England
@ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.
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Heather Currie
(@HeatherCurrie18) reported
from
Haslemere, England
@ThreeUKSupport why have I yet again not got any signal hit and miss everyday for the last 2 weeks what’s happening ? GU26 6RF area!
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Mike
(@allanmike03) reported
from
Camberley, England
@ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Camberley, England
@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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debbiedraws
(@debbiedraws1) reported
from
Guildford, England
@ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.
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sam james.
(@jamesysam002) reported
from
Horsham, England
@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel upson
(@dan_upson) reported
@ThreeUKSupport home broadband been shocking last 2 weeks. every hour or so it drops out live next to 5g mast and never had a a problem til now chelmsford cm2 Please don't deny there's any faults like every other support from @ThreeUK
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Purple Night
(@KazMania96) reported
@ThreeUKSupport Still doesn't work :(
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MoltoVinos
(@IncognitoMV) reported
@ThreeUK Your mobile app is the worst piece of software I've had to use in living memory. Meanwhile my account is restricted and I was booted out of a chat session while trying to get it resolved.
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Gáspár
(@gazs) reported
@karnauskas @ThreeUKSupport @EE seems like a restart may have fixed it so possibly a software issue?
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Huw Swansea
(@huwswansea1) reported
@ThreeUKSupport I need help please folks
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JoSakura 💜 She/Her
(@MusicLovinGamer) reported
@ThreeUKSupport after work being done where I live 3 times this year the signal is still appalling. Little to none frequently. This is not the A+ service you tout. My elderly mum’s phone can’t do wifi calling and she relies on it to keep in contact. Not a happy bunny!
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Harriet Gibson
(@Harriet69815270) reported
@ThreeUKSupport I can't login to my account and no WiFi on my dongle. When will this be fixed?
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Cd
(@colindavies12) reported
@ThreeUKSupport hi could you advise if you are having issues in Yarm,North Yorkshire,we have no internet signal 2; hrs now?, thanks.
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Chris
(@CarterCarter) reported
@ThreeUKSupport Hi Kim. I've spoken to customer service, work in area planned 23-29 Nov, but overrunning. 'Big Network Build' is fine, but killing the existing network while you do it really sucks.
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Ha Ham
(@HaHam77931045) reported
@ThreeUKSupport I still have the same problem Jonathan, no SMS codes are received to my number, please help.