3 (Three) Outage Report in Shere, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Shere, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at 3 (Three)
3 (Three) is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Shere, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Epsom, Woking, Horsham, Guildford, Camberley, Godalming and Bookham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Epsom |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Shere, England
Latest outage, problems and issue reports in Shere and nearby locations:
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V.
(@Vanessssaxo) reported
from
London, England
@ThreeUK why is my service not working 😡
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Nick Szewciw
(@Touring_Tech) reported
from
Camberley, England
@ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.
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Martin Crowe
(@Martincrowe52) reported
from
Horsham, England
@ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Paul N
(@londonpommie) reported
from
London, England
@ThreeUKSupport Never in the 13 odd years I've been a customer!
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M 🇳🇬
(@melvgotti) reported
from
London, England
@ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Paul Lagan
(@CFCJourno) reported
from
London, England
I’m a @ThreeUK customer and it’s becoming an embarrassment for them. Jake is right to call them out. They should support women’s football in general - Nissan gave the Spanish squad a new car to each player. @ThreeUK could aid all clubs with subsidised tariffs or phones
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Jerry Daykin
(@jdaykin) reported
from
London, England
@ThreeUK @NinaWest @AttitudeMag I just wish you had supported me with half decent signal during the parade itself 😜 but keep up the good work #Pride wise!
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Vanessa.
(@Vanessssaxo) reported
from
London, England
@ThreeUK I don’t pay my bill every month to have shit connection fix up thank u.
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sue s
(@peacemakeruk) reported
from
Guildford, England
@ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents
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Martin Bentley
(@themib) reported
from
London, England
@Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.
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Chess Galea
(@chess_galea) reported
from
London, England
@ThreeUKSupport trying to use the chat feature on the app it’s not working
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Chris Merriman
(@ChrisTheDJ) reported
from
London, England
@ianbetteridge @ThreeUK Three has been down nationwide since midnight
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Malcolm Saunders
(@Malcy7) reported
from
London, England
@ThreeUK hi, can you give me any information regarding the coverage in the Uk postcode DA17 area, as recently the reception has been awful. Thanks.
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@TheHodge @ThreeUK Three. It's a known problem though
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The Duped
(@TheDuped1) reported
from
Bramley, England
@ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....
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Hayley Dulson-Hughes
(@bumpiegin) reported
from
London, England
@ThreeUKSupport Nope. Had to hang up after waiting for 15 mins
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M 🇳🇬
(@melvgotti) reported
from
London, England
@ThreeUKSupport No. My signal is shit in central london and I can't even load YouTube videos or google maps on 4g
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel Burch
(@nrburch) reported
@ThreeUK no signal in PE11 for most of the day
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Clementine Harrison
(@ClemHarri) reported
@ThreeUKSupport I ordered a sim only contract, the SIM was supposed to arrive on 3/12 but has never arrived. I’ve now been billed for a service I cannot use? Please help re sending of the SIM and refund for charges made. Many thanks
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Brett 🇩🇪🇬🇧
(@BrettOfKent) reported
@ThreeUKSupport I csn login fine, just when I click “view bill” etc
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Taylor
(@TaylorConboy) reported
@ThreeUK - Recently moved into a new place, using your 5g Home broadband initially- why is it terrible and why am I getting 4 mbps with full signal for both the router, & my devices? (we have coverage in our area, & we're third floor) Can I return?
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Brett 🇩🇪🇬🇧
(@BrettOfKent) reported
@ThreeUKSupport Hi, it says “Sorry there is a problem, we are working on this.”. I’ve used two apps on different devices and web browsers
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Julie.nuttall
(@julienuttalll) reported
@ThreeUKSupport Dh1 5px constantly saying issues in your area
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Steve Mew
(@BrainzUK) reported
@ThreeUK I’m thinking of trying out 5g for home broadband. Your offer looks interesting, but your site won’t let me proceed as says not available at my address. Not sure that’s correct though as we have a new strong 5g signal just switched on.
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Jamie Robertson
(@Mr_JRobertson) reported
@ThreeUKSupport Why do complaints of fraud not get taken seriously by your call centre? Promised resolution in 72 hours to be told to wait to find out if fraud has taken place. Disgusting treatment!
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Badly Drawn Lion (Paul) 🔰
(@FPL_BDLion) reported
@ThreeUKSupport Now says I'm locked out. Absolutely furious at your pathetic service levels. It shouldn't be this hard to pay you for a service I want.
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SombreroPrintmaking
(@sombreroprints) reported
@ThreeUKSupport I have just had the most painful chat conversation with one of your staff. They gave me completely wrong information, I had to give up. Can anyone help me? PS I requested the conversation to be emailed to me but it hasn't been..........