3 (Three) Outage Report in Shere, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Shere, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at 3 (Three)
3 (Three) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Shere, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Epsom, Horsham, Reigate, Woking, Camberley, Guildford, Sutton and Cranleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| Epsom |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Shere, England
Latest outage, problems and issue reports in Shere and nearby locations:
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Camberley, England
@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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SW 6
(@steve1964sw6) reported
from
Camberley, England
Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
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sam james.
(@jamesysam002) reported
from
Horsham, England
@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
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Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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J A M E S A L L C H I N
(@JamesAllchin10) reported
from
Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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norman tunna
(@MarkBeerstar58) reported
@ThreeUKSupport @pseudomonas No ******* signal u useless wasters
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norman tunna
(@MarkBeerstar58) reported
@ThreeUKSupport why is the signal so poor in ng9 & everywhere else
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Mia
(@AmeliaL94) reported
@ThreeUK customer service is disgusting how they’ve treated my mum 😲 I won’t be using this company again for sure!!
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Adam 🗺
(@pseudomonas) reported
@Uitlander @ThreeUKSupport @ThreeUK I got a text saying "use your phone within the UK by [date] to avoid having your service cut off". I did so, and then got told "no, you were supposed to *use it in the UK and not return to Belgium for the rest of the year*, we're cutting your service anyway"
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Adam 🗺
(@pseudomonas) reported
@ThreeUKSupport @ThreeUK OK, so looks like @ThreeUKSupport are responsive when they're telling me that I'm bad for moving to the EU six months before they changed their TOS to disallow that. But when I want some help with transferring my service, they clam up.
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Superb Owl
(@swearycoeliac) reported
@ThreeUKSupport I have called but I haven’t been getting anywhere with resolving this problem unfortunately. Is there any reason why it’s still showing the upgrade on my account? Do you know how long it will take to remove it?
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TatanicYT
(@TatanicYt) reported
@ThreeUKSupport Sorry, neither I use 5G nor I live in UK. I am just telling that I thought with 5G we might get ping as low as 10 ms. I was not questioning your service I just told my expectation with 5G.
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Jess
(@Jesta88) reported
@ThreeUK hey, need some help with my account can't get any customer service on the phone.
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norman tunna
(@MarkBeerstar58) reported
@ThreeUKSupport @pseudomonas Scum pig ignorant pieces of ****.
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🕷️🇪🇺 🇬🇧 Uitlander #YouWonGetOverIt
(@Uitlander) reported
@pseudomonas @ThreeUK Yeah I have noted the 'we never expected you to think that when we said X we meant X and not Y which is what we retrospectively decided we meant instead'. Also the unilateral changing of a contract without your consent.