3 (Three) Outage Report in Shere, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Shere, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at 3 (Three)
3 (Three) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Shere, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Woking, Horsham, Guildford, Camberley, Godalming, Epsom and Bookham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Shere, England
Latest outage, problems and issue reports in Shere and nearby locations:
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Chris Merriman
(@ChrisTheDJ) reported
from
London, England
@ianbetteridge @ThreeUK Three has been down nationwide since midnight
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Ant G
(@antjpg) reported
from
London, England
In central London today and seriously crap reception from @ThreeUK as per usual.
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Paul Lagan
(@CFCJourno) reported
from
London, England
I’m a @ThreeUK customer and it’s becoming an embarrassment for them. Jake is right to call them out. They should support women’s football in general - Nissan gave the Spanish squad a new car to each player. @ThreeUK could aid all clubs with subsidised tariffs or phones
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Vanessa.
(@Vanessssaxo) reported
from
London, England
@ThreeUK I don’t pay my bill every month to have shit connection fix up thank u.
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sue s
(@peacemakeruk) reported
from
Guildford, England
@ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.
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Chess Galea
(@chess_galea) reported
from
London, England
@ThreeUKSupport trying to use the chat feature on the app it’s not working
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Martin Crowe
(@Martincrowe52) reported
from
Horsham, England
@ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!
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V.
(@Vanessssaxo) reported
from
London, England
@ThreeUK why is my service not working 😡
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M 🇳🇬
(@melvgotti) reported
from
London, England
@ThreeUKSupport No. My signal is shit in central london and I can't even load YouTube videos or google maps on 4g
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Paul N
(@londonpommie) reported
from
London, England
@ThreeUKSupport Never in the 13 odd years I've been a customer!
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Hayley Dulson-Hughes
(@bumpiegin) reported
from
London, England
@ThreeUKSupport Nope. Had to hang up after waiting for 15 mins
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Malcolm Saunders
(@Malcy7) reported
from
London, England
@ThreeUK hi, can you give me any information regarding the coverage in the Uk postcode DA17 area, as recently the reception has been awful. Thanks.
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M 🇳🇬
(@melvgotti) reported
from
London, England
@ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either
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The Duped
(@TheDuped1) reported
from
Bramley, England
@ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....
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Martin Bentley
(@themib) reported
from
London, England
@Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@TheHodge @ThreeUK Three. It's a known problem though
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Jerry Daykin
(@jdaykin) reported
from
London, England
@ThreeUK @NinaWest @AttitudeMag I just wish you had supported me with half decent signal during the parade itself 😜 but keep up the good work #Pride wise!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Cole
(@JasonCo63776873) reported
@ThreeUK Have contacted customer support numerous times and told account would be reactivated within 24 hours. However it is now almost 72 hours and still no service. This is absolutely disgraceful and completely unacceptable.
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thehastingsarrow
(@hastingsarrow) reported
@ThreeUK i recently moved from three and whilst I could occasionally access your website when signer up, now you are permanently having technical problems, i.e your website is crap. I have a credit on my account and am wondering how I get it back
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jodie smith
(@lil_jojo86) reported
@ThreeUK thanks three, just spent the morning trying to fix a big ***** up you made on my phone "upgrade" now I have to send it back and start the process again but maybe not with three this time , sad as I did like you 😔
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Reece
(@Reecie_Roo) reported
@ThreeUKSupport Hi, my contract with yourself ended last month and when checking the account it said no further payments were needed, but you've taken another month's worth of the direct debit today and it says you'll do the same on August 26th. Please can you help?
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Mike "Disciple" O'Leary 🇸🇪🇬🇧
(@SheepOfJesus) reported
@ThreeUKSupport @ThreeUK Coming to the end of my contract and been offered a far better one and new phone by rival company.. Longtime 3 customer as well.. Anything you can do?
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Arthur Embleton
(@arthur_public) reported
@ThreeUKSupport The signal is full bars 4G. The signal is fine, the problem is the data connection is non existentant. I'm on holiday so I'm not sure what it's normally like. Do you get much data through this cell?
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BikerMidwife
(@BikerMidwife) reported
@ThreeUK Interesting! I cancel 2 accounts with you. One letter says you owe me £16 and if I want it Ill have to contact you and then claim it. The other in a snotty tone demands I pay £3. Not quite right somehow ?
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Christopher George
(@Chrisspurs1309) reported
@ThreeUKSupport Just so slow when trying to use the browser-even with 3 bars and 4G 😩
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Moyo Tian
(@MoyoTian) reported
@ThreeUKSupport Thanks, Maxine - is this likely the cause of the issue?
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William Newby-Robson
(@WillNewbyRob) reported
@ThreeUKSupport Our mobile broadband signal has just disappeared in HG4 3PU. I know there was maintenance recently, is it still ongoing?