3 (Three)

3 (Three) Outage Report in Shere, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Shere, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Shere, Surrey, England 12/02/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shere, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Guildford, Sutton, Cranleigh and Lightwater.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomGuildford Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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3 (Three) Issues Reports Near Shere, England

Latest outage, problems and issue reports in Shere and nearby locations:

  • peacemakeruk sue s (@peacemakeruk) reported from Guildford, England

    @ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • chess_galea Chess Galea (@chess_galea) reported from London, England

    @ThreeUKSupport trying to use the chat feature on the app it’s not working

  • zoeycol Zoe. (@zoeycol) reported from London, England

    @amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them

  • Vanessssaxo V. (@Vanessssaxo) reported from London, England

    @ThreeUK why is my service not working 😡

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • melvgotti M 🇳🇬 (@melvgotti) reported from London, England

    @ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either

  • stephweller97 Steph Weller (@stephweller97) reported from Guildford, England

    @ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

  • themib Martin Bentley (@themib) reported from London, England

    @Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England

    @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

  • Touring_Tech Nick Szewciw (@Touring_Tech) reported from Camberley, England

    @ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.

  • VickyPukis Vicks That Foreign (@VickyPukis) reported from London, England

    Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @TheHodge @ThreeUK Three. It's a known problem though

  • melvgotti M 🇳🇬 (@melvgotti) reported from London, England

    @ThreeUKSupport No. My signal is shit in central london and I can't even load YouTube videos or google maps on 4g

  • TheDuped1 The Duped (@TheDuped1) reported from Bramley, England

    @ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....

  • bumpiegin Hayley Dulson-Hughes (@bumpiegin) reported from London, England

    @ThreeUKSupport Nope. Had to hang up after waiting for 15 mins

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • ChrisTheDJ Chris Merriman (@ChrisTheDJ) reported from London, England

    @ianbetteridge @ThreeUK Three has been down nationwide since midnight

  • JohnOHarePrice John O'Hare-Price (@JohnOHarePrice) reported from London, England

    @ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • JosephWatkinson Joe Watkinson (@JosephWatkinson) reported

    @ThreeUK How can we be reassured that we will receive it in an actual emergency 🚨 if you don’t retest the systems and re-build the broken trust of your customers without testing. I don’t blame anyone who changes to a different provider.

  • Four_King_Hell Raphael (@Four_King_Hell) reported

    @ThreeUK What you have is a hypothesis. You’ve proved nothing. Presumably you thought you’d fixed the same issue last summer when it failed initially. Why not repeat the test to be sure?

  • JordsLiddle Jordan (@JordsLiddle) reported

    @ThreeUKSupport why is there now no network coverage at all in BS39 7LH

  • Anna31Flowers Anna Flowers (@Anna31Flowers) reported

    @ThreeUKSupport 3 days of no Internet & I work from home! Appalling customer service when calling to try & resolve! I will be reporting you to Ofcom!

  • timetrexs seamus walker (@timetrexs) reported

    @JIX5A @ThreeUK Not entirely true, I’m on three and got the alert (iPhone). The wife on ID mobile (same network) didn’t get the message.

  • StratCars StratCars Esq. (@StratCars) reported

    @ThreeUK How confident are you that the fix is a permanent fix and not just a workaround? Bearing in mind the importance of this to Three users what can you tell us that gives us a degree of confidence this won't happen again?

  • aworthington111 Anne Worthington (@aworthington111) reported

    @ThreeUK If this reassurance carries the same weight as your customer service, we'll all be dead ducks.

  • 41point2Hz 41point2Hz (@41point2Hz) reported

    @ThreeUK I'm sure you were convinced "there would be no issue" on the first test, which then failed for a vast majority of your customers. The ONLY way you can stand by this statement is to run the test again. Don't let the next 'test' be a real alert!!

  • Joanneosmond Joanne Osmond (@Joanneosmond) reported

    @ThreeUK Not one bit surprised, useless provider, awful coverage compared to most others. Can’t wait for contract to expire!

  • timhardinguk Tim Harding (@timhardinguk) reported

    @MartinSLewis No @MartinSLewis On the @ThreeUK network who confirmed had major issue with issuing alerts - millions did not receive them on Three.