3 (Three) Outage Report in Shere, Surrey, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Shere, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 18: Problems at 3 (Three)
3 (Three) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (45%)
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Total Blackout (28%)
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Phone (18%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Shere, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Horsham, Reigate, Woking, Camberley, Guildford, Sutton and Cranleigh.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Horsham |
Total Blackout | |
| Reigate |
Total Blackout | |
| London |
Internet | |
| Woking |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Shere, England
Latest outage, problems and issue reports in Shere and nearby locations:
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M 🇳🇬
(@melvgotti) reported
from
London, England
@ThreeUKSupport No. My signal is shit in central london and I can't even load YouTube videos or google maps on 4g
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Zoe.
(@zoeycol) reported
from
London, England
@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically
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Martin Bentley
(@themib) reported
from
London, England
@Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.
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Chess Galea
(@chess_galea) reported
from
London, England
@ThreeUKSupport trying to use the chat feature on the app it’s not working
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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The Duped
(@TheDuped1) reported
from
Bramley, England
@ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.
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V.
(@Vanessssaxo) reported
from
London, England
@ThreeUK why is my service not working 😡
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Hayley Dulson-Hughes
(@bumpiegin) reported
from
London, England
@ThreeUKSupport Nope. Had to hang up after waiting for 15 mins
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JMP 🇬🇧
(@BIGrsJ) reported
from
Horsham, England
@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
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M 🇳🇬
(@melvgotti) reported
from
London, England
@ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either
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Nick Szewciw
(@Touring_Tech) reported
from
Camberley, England
@ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.
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Chris Merriman
(@ChrisTheDJ) reported
from
London, England
@ianbetteridge @ThreeUK Three has been down nationwide since midnight
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@TheHodge @ThreeUK Three. It's a known problem though
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John O'Hare-Price
(@JohnOHarePrice) reported
from
London, England
@ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet
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sue s
(@peacemakeruk) reported
from
Guildford, England
@ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Geraint Davies
(@grdavies01) reported
@ThreeUKSupport hi, I am already a customer but want to change my sim plan and keep my number, how do I do this online please?
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Charlie Stephenson
(@myboringhandle) reported
@ThreeUKSupport 5G home broadband unusable again. Network status says no reported problems. What's going on (again) and when will it be fixed (again) please?
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Dean
(@DeanJA91) reported
@ThreeUK Hi guys ive just got 2 contract with yoyr self but not sure what app i use to keep track of them can you help @ThreeUK @ThreeUKSupport
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Mentazm
(@mentazm) reported
Awful 4G internet speed in EH6 again @ThreeUKSupport @ThreeUK
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kader
(@_kaderx) reported
@ThreeUKSupport Yes. I need a letter that states the phone has been black listed. I have contacted your customer service over 10 times and still nothing. Just a time frame which nobody sticks to
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There’s rice at home 🍛
(@_extravirginoil) reported
Someone please pay the rest of my phone contract with @ThreeUK, I need to get out of this bondage by force, worst data coverage ever!
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🇭🇦🇷🇷🇾
(@Harrymaxwell95) reported
@ThreeUK why are you so **** at providing a half decent data connection?
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emilie
(@emz_kat) reported
@ThreeUK well what's up with the network in my area g75 8jq that my alexa connected to your wifi did not have a connection that it did not go off this morning to wake me up. Not the first time i have had connection issues.
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Jenifer Moore 💙
(@jenifermoorebfc) reported
@ThreeUK meant to be 99% coverage but that is bs. Shocking signal often even with 5G.
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GigaFactoryUK
(@GigaFactoryUK) reported
@ThreeUKSupport are there issues again with people receiving phantom calls? I’ve had 2 random people say I’ve called them when I haven’t.