3 (Three)

3 (Three) Outage Report in Shere, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Shere, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Shere, Surrey, England 11/18/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (12%)

    Phone (12%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shere, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Sutton, Lightwater and West Byfleet.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Shere, England

Latest outage, problems and issue reports in Shere and nearby locations:

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    @ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

  • Hamish_Ellis Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, England

    Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

  • ErminiaColucci Erminia Colucci (@ErminiaColucci) reported from London, England

    @ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • samyoung45 Sam Young (@samyoung45) reported from Bagshot, England

    @ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password

  • caracasflat Caracasflat (@caracasflat) reported from London, England

    @ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

  • toffee_7 me (@toffee_7) reported from Godalming, England

    @ThreeUKSupport is there a problem with three our signal has been terrible for ages now

  • JamesAllchin10 J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England

    @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

  • kostasbotonakis Konstantinos B. (@kostasbotonakis) reported from Ash, England

    @ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..

  • Munim50301079 Munim (@Munim50301079) reported from London, England

    @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • Legouix αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England

    @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

  • steve1964sw6 SW 6 (@steve1964sw6) reported from Camberley, England

    Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC

  • Mpsmiffy Martin Smith (@Mpsmiffy) reported from Horsham, England

    @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

  • markinhants Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Camberley, England

    @ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......

  • loraineff LYF (@loraineff) reported from London, England

    @ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

  • stu_ziss Stuart Zissman (@stu_ziss) reported from Fairlands, England

    @ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • bex3380 Rebecca Blow (@bex3380) reported

    @ThreeUKSupport It won’t let us do that as it’s not even creating an internal network for us to connect to

  • Draegarth Draegarth 💙 👣 🔜 #CFz2022 #AC2022 (@Draegarth) reported

    @kieronjohnson @ThreeUK I did get through on my mobile eventually, but it's definitely another sign that Three's network lacks capacity compared to competing networks.

  • Draegarth Draegarth 💙 👣 🔜 #CFz2022 #AC2022 (@Draegarth) reported

    So @ThreeUK are not only anti-internet, forcing you to rely on WiFi if you want to do anything useful on a smartphone, but they seem to be anti-#EUROVISION too! Unable to vote from Three, no calls get through. Everyone else on other networks has no issue whatsoever. #fail 🤬 Haha

  • GaryNHughes Gary Hughes (@GaryNHughes) reported

    @ThreeUKSupport I hope so too! What do I do about a refund for the service I am not receiving?

  • caitlindonaldd caitlin 🌙 (@caitlindonaldd) reported

    @ThreeUKSupport got charged £31 after turning my phone on after a flight to Egypt as soon as I landed some help/guidance would be nice as I haven’t used my phone out here at all

  • BTimberley Ben Timberley (@BTimberley) reported

    @ThreeUKSupport I get it Suzi. I understand your challenge. What I'm asking for is SOMEONE from Three, ANYONE from Three, here in the UK, to call me at some point this week. That's it. That's all I want. Preferably a manager, so that I can the laws that appear to have been broken here.

  • MrRyanBrice1991 Ryan Brice (@MrRyanBrice1991) reported

    @StickmanShouts @ThreeUK Poor service is their memo these days. I've had a contract with them for 6 months so far. I complained only this morning because my Internet practically flatlined last night and I couldn't use it. @ThreeUK need to sort their act out before a mass exit happens

  • BTimberley Ben Timberley (@BTimberley) reported

    @ThreeUK Your customer service is UNPROFESSIONAL. I have a business account with you - please can one of your representatives call me to sort out a stupidly simple problem? Your online chat team apparently is on the 'old system' and cannot arrange a callback or access my account.

  • bitbytebruno Bruno Cardoso 🇪🇺🇵🇹🇬🇧🏳️‍🌈🐻 (@bitbytebruno) reported

    @ThreeUKSupport wondering if something is happening to your network? Trying to vote for the Eurovision Song Contest songs with a Three sim and all I get is a busy signal. The people here who have @o2 are voting just fine. Can you check please? The numbers are for instance 6225203

  • jam3z27 Jamie (@jam3z27) reported

    So what ******** is with your network coverage in London @ThreeUK ?!? North, east, south and central… full bars 5g and nothing internet works. Why?! #shittythreenetwork