3 (Three)

3 (Three) Outage Report in Shere, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Shere, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Shere, Surrey, England 03/01/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shere, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Woking, Horsham, Guildford, Camberley, Godalming, Epsom and Bookham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Shere, England

Latest outage, problems and issue reports in Shere and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • JimboUK71 James Aubrey (@JimboUK71) reported from Sutton, England

    @ThreeUKSupport I’m out of contract now! After 17 years of substandard coverage, poor support I’m leaving. Not receiving the nationwide alert this afternoon, was the final straw!! 😡😡😡 I have my safety to think about!

  • depak_sharma Deepak Sharma (@depak_sharma) reported from London, England

    Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    @ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't

  • MissRice_PE Josie Rice (@MissRice_PE) reported from Camberley, England

    Currently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!

  • HeatherCurrie18 Heather Currie (@HeatherCurrie18) reported from Haslemere, England

    @ThreeUKSupport why have I yet again not got any signal hit and miss everyday for the last 2 weeks what’s happening ? GU26 6RF area!

  • debbiedraws1 debbiedraws (@debbiedraws1) reported from Guildford, England

    @ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from London, England

    @ThreeUKSupport So how do I avoid upgrading and remain a customer?

  • KronosX81 X2 (@KronosX81) reported from London, England

    @ThreeUK wot the heck is going with the blasted network last few months it’s gone worser than it was 15years ago 😡😡😡😤😤 struggling to load a google page Stop paying filthy rich football clubs £50+m per year in sponsorships and focus on the network instead asap 😡😡

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • turningleftfor Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • KronosX81 X2 (@KronosX81) reported from London, England

    @ThreeUK I am supposed to be getting clear 5G signal and coverage but I am barely getting 3G 😡 no matter the area I may be in during the day. If you can’t cope with 5G networking stop offering it until you’re competent to do so as it’s a f’g disgrace. Charging fortunes for 💩.

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • Monkster1978 Ian Moy (@Monkster1978) reported from Worcester Park, England

    Well done @ThreeUKSupport @ThreeUK for not being able to deliver the emergency alert across your network. Nothing on my iPhone and others saying the same. #GoodJob

  • IamCrypto16 IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England

    @ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Kevw2012 Kevw2012 (@Kevw2012) reported

    @ThreeUKSupport Yes every time I answer they just hang up

  • AndyRatcliffeUK Andy Ratcliffe (@AndyRatcliffeUK) reported

    @drew_wwwwd @ThreeUKSupport Indeed, no public status for this 14+ hr issue, which is affecting many across the country (see DownDetector). Has 3 been hit by ransomware, and doesn't want to admit it??

  • BroadcastLost Lewis (@BroadcastLost) reported

    @ThreeUKSupport Since yesterday the 4G WiFi box has not been working. I’m not sure if it’s a problem with the network. It started working fine this morning but has dropped again. Very disappointed since I’m unable to work. I’m in the SE16 area.

  • KereDim Kere Dim (@KereDim) reported

    @ThreeUKSupport I had patchy Internet service all day yesterday. I was assured(while the support staff was trying to sell me additional products😒) that it would be fixed, but here we are again this morning and it's worse

  • cycleoptic cycleoptic💙💚 (@cycleoptic) reported

    @ThreeUKSupport @RachelDoig3 Your web status page ( 30 min update) states “no problem” It appears to be lying

  • Ric_Walsh Ric Walsh (@Ric_Walsh) reported

    @ThreeUKSupport My wife ported her number from O2 to 3 the other week but she can’t send texts to certain contacts. APN settings have been reset, contacts & texts deleted and still has problems. Think this is a split port that needs resolving. Can you help please?

  • cycleoptic cycleoptic💙💚 (@cycleoptic) reported

    @indiecoco @ThreeUK My signal to my 5G *broadband* modem is fine it’s just a pity that Three haven’t connected their end to an internet server ! #PleasePlugIn

  • KereDim Kere Dim (@KereDim) reported

    @ThreeUKSupport @St1ck0Butt3r It hasn't been resolved. I had the same issue yesterday and this morning. I have restarted my router twice already this morning.

  • JrJrb99 Nips & Pecs (@JrJrb99) reported

    @ThreeUK How about the phrase “network wide service failure”? Will that ever be a thing of the past with @ThreeUK? I’ve had no WiFi service for over 12 hrs!

  • MatthewJWoolley Matthew J Woolley (@MatthewJWoolley) reported

    @ThreeUKSupport Thanks - please could you provide an update on this. I'd also like to make sure that this is logged - 7+ hours of an unexplained internet outage isn't great!