3 (Three)

3 (Three) Outage Report in Shere, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Shere, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Shere, Surrey, England 11/16/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (36%)

    Total Blackout (36%)

  3. Phone (12%)

    Phone (12%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shere, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Sutton, Lightwater and West Byfleet.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Shere, England

Latest outage, problems and issue reports in Shere and nearby locations:

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

  • loraineff LYF (@loraineff) reported from London, England

    @ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

  • TheDuped1 The Duped (@TheDuped1) reported from Bramley, England

    @ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....

  • ErminiaColucci Erminia Colucci (@ErminiaColucci) reported from London, England

    @ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

  • zoeycol Zoe. (@zoeycol) reported from London, England

    @amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them

  • Hamish_Ellis Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, England

    Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

  • JohnOHarePrice John O'Hare-Price (@JohnOHarePrice) reported from London, England

    @ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet

  • R5Latvia Rihards (@R5Latvia) reported from London, England

    @ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/

  • Legouix αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England

    @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England

    @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • toffee_7 me (@toffee_7) reported from Godalming, England

    @ThreeUKSupport is there a problem with three our signal has been terrible for ages now

  • Mpsmiffy Martin Smith (@Mpsmiffy) reported from Horsham, England

    @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    @ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

  • Touring_Tech Nick Szewciw (@Touring_Tech) reported from Camberley, England

    @ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.

  • stephweller97 Steph Weller (@stephweller97) reported from Guildford, England

    @ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

  • VickyPukis Vicks That Foreign (@VickyPukis) reported from London, England

    Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Kw3ku00 Kwaks (@Kw3ku00) reported

    @ThreeUK I am very upset about how you people are treating Me after been with the network over 15yrs. I requested for some bills since the 19th May and anytime I call all I hear is we will email you in 24hrs, 48hrs, 2hrs, 1hr and I never receive them till today.😡😡😡

  • howiechops Howard (@howiechops) reported

    @ThreeUK It used to be so easy checking my Data Allowance. But now you want me to register , download an app blah blah. Well, up yours - I will NOT register or download a bullshit app. Why must you repair things that are broken?

  • JoCalH J (@JoCalH) reported

    @ThreeUKSupport whilst I appreciate staff have to follow policies, when someone can’t phone, don’t keep repeating that they have to phone to solve the issue and not offer any other solutions and even prevent cancellation!

  • jenniejos01 Sarah Jane Jones (@jenniejos01) reported

    @ThreeUK travelling from london to north wales and your signal is shocking. 1 bar and 3g most of the way. Should be full bars and 5g this day and age

  • carefree1965 Come on you Blues⭐️🌎⭐️ (@carefree1965) reported

    @gillybee66 @ThreeUK I agree, simple white collar. Also not sure why our socks have a yellow trim no colour coordination with the rest of the kit? Prefer just plain white anyway. Hope we never change that. Didn’t like the season we went all blue just didn’t feel right.

  • DanielleParr20 Danielle Parr (@DanielleParr20) reported

    @ThreeUK @ThreeUKSupport now I’m one month into my contract - can I cancel? You will probably say no and give me more things to try out to sort this. I’ve already done everything your store and call center told me to do. #poorinternet

  • sajeelpervaiz Sajeel Pervaiz (@sajeelpervaiz) reported

    @javiermifsud @ThreeUK I had the same issue travelling from London to Birmingham last week. I had full bars of 4g but still nothing was loading. Can’t wait for my contract to end either.

  • OhDearMoshe OhDearMoshe (@OhDearMoshe) reported

    @ThreeUKSupport why have you disabled login on tfl wifi when the wifi that it’s now supposed to auto connect to instead doesn’t appear to be present in all the stations?

  • brienwulff Baku Brian (@brienwulff) reported

    @carefree1965 @ThreeUK People have been making that assumption about American sponsors for years, yet it’s never happened.

  • DanielleParr20 Danielle Parr (@DanielleParr20) reported

    @ThreeUK @ThreeUKSupport I live less than 100m from the nearest internet tower - yet I can’t even get 1 bar of signal. #poorinternet