3 (Three) outages and service status in Shere, England

Problems in the last 24 hours in Shere, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shere, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Shere, England

Latest outage, problems and issue reports in Shere and nearby locations:

• 
  Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported 3 minutes ago from Camberley, England

  @ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......

• 
  me (@toffee_7) reported 9 minutes ago from Godalming, England

  @ThreeUKSupport is there a problem with three our signal has been terrible for ages now

• 
  Mike Fuller (@ninepine) reported 14 minutes ago from Banstead, England

  @ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.

• 
  Josie Rice (@MissRice_PE) reported 23 minutes ago from Camberley, England

  Currently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!

• 
  Mike🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦🇬🇧 (@MikeM5517) reported 24 minutes ago from Worcester Park, England

  @ThreeUK It would help to test again to make sure the 3 network actually works to late after the fact

• 
  Steph Weller (@stephweller97) reported 25 minutes ago from Guildford, England

  @ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

• 
  Hamish Ellis (@Hamish_Ellis) reported 31 minutes ago from Cranleigh, England

  Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

• 
  Don Morgan (@donmorgan007) reported 35 minutes ago from Leatherhead, England

  @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

• 
  Stuart Zissman (@stu_ziss) reported 37 minutes ago from Fairlands, England

  @ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....

• 
  Randombiz (@RandomBiz) reported 40 minutes ago from Esher, England

  @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

• 
  debbiedraws (@debbiedraws1) reported 45 minutes ago from Guildford, England

  @ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.

• 
  Don Morgan (@donmorgan007) reported 47 minutes ago from Leatherhead, England

  @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

• 
  Mike (@allanmike03) reported 49 minutes ago from Camberley, England

  @ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.

• 
  αℓεxαη∂яα ℓεgσυιx (@Legouix) reported 49 minutes ago from Chertsey, England

  @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

• 
  Sam Young (@samyoung45) reported 51 minutes ago from Bagshot, England

  @ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password

• 
  J A M E S A L L C H I N (@JamesAllchin10) reported 52 minutes ago from Broadbridge Heath, England

  @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

• 
  JMP 🇬🇧 (@BIGrsJ) reported 53 minutes ago from Horsham, England

  @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

• 
  SW 6 (@steve1964sw6) reported 59 minutes ago from Camberley, England

  Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC

• 
  Don Morgan (@donmorgan007) reported 59 minutes ago from Leatherhead, England

  @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

• 
  Martin Crowe (@Martincrowe52) reported 59 minutes ago from Horsham, England

  @ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Havoc (@HavocAgain) reported 3 minutes ago

  @ThreeUKSupport What's happening in Worcester? I'm trying to get work done but the signal keeps disappearing?

• 
  David McKean (@keanie14) reported 3 minutes ago

  @threeuk your service does not actually function; I’m abroad, have used my fair usage, increased my spend cap, bought a roaming pass but it’s not working. I’ve called but can’t speak to anyone and you don’t have the option to deal with my request on the ‘call’.

• 
  FINGERSJOHN✌ (@jnafr) reported 6 minutes ago

  Back in B43 7EQ Ztill no pfoper service @ThreeUKSupport @VodafoneUK

• 
  FINGERSJOHN✌ (@jnafr) reported 7 minutes ago

  Back in B43 7EQ Great Barr Birmingham @ThreeUKSupport @VodafoneUK Sort the service out 4G 5G both Dire. ALL other networks are fine. No one can access apps.

• 
  Mike Baldwin  (@Ralph_Hapschatt) reported 8 minutes ago

  If someone phones you pretending to be from @ThreeUK, asking you to read them a one time pass code, two them to **** off.

• 
  FINGERSJOHN✌ (@jnafr) reported 10 minutes ago

  Back in B43 7EQ Birmingham @ThreeUKSupport @VodafoneUK service very very poor.

• 
  Cookie (@jamescookdev) reported 14 minutes ago

  Why is dealing with @ThreeUK such a massive ballache? Cancelled home broadband 2 weeks ago. Supposed to receive instructions from DPD on how to return the router. Nothing ever arrived. I will be charged if they don't receive it back. Tried to speak to them through live chat today. Takes forever to bypass the chatbot and and speak to a real person and when you finally get someone they reply so slowly it takes forever to sort anything out. Session times out while I'm busy trying to get some actual work done (that's how slow they are to reply). Website logs me out. I lose all the progress I've made. Try and log back in and their site is broken. Just ******* shoot me now.

• 
  Le Pèlerin⭐⭐ (@betu4ever) reported 15 minutes ago

  @jehmyE The worst of them all got to be these 🐀 @ThreeUK I am getting even sick thinking about them

• 
  Sean Redmond (@seanpaulguitar) reported 16 minutes ago

  @ThreeUK your live chat agent is a pile of crap, if someone asks to be put through to an agent and says no questions it must immediately do so, your unacceptable menus and ridiculous questions arent acceptable, if i ask for an agent it should be IMMEDIATE

• 
  David Clarke (@DavidCl88428325) reported 20 minutes ago

  @ThreeUKSupport your data and call service today in bt54 area is atrocious, remind me what im paying for?