3 (Three) outages and service status in Shere, England

Problems in the last 24 hours in Shere, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shere, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Shere, England

Latest outage, problems and issue reports in Shere and nearby locations:

• 
  Don Morgan (@donmorgan007) reported 3 minutes ago from Leatherhead, England

  @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

• 
  sam james. (@jamesysam002) reported 8 minutes ago from Horsham, England

  @ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?

• 
  Mike (@allanmike03) reported 11 minutes ago from Camberley, England

  @ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.

• 
  SW 6 (@steve1964sw6) reported 11 minutes ago from Camberley, England

  Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC

• 
  J A M E S A L L C H I N (@JamesAllchin10) reported 15 minutes ago from Broadbridge Heath, England

  @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

• 
  Konstantinos B. (@kostasbotonakis) reported 19 minutes ago from Ash, England

  @ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..

• 
  debbiedraws (@debbiedraws1) reported 21 minutes ago from Guildford, England

  @ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.

• 
  Steph Weller (@stephweller97) reported 27 minutes ago from Guildford, England

  @ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

• 
  Hamish Ellis (@Hamish_Ellis) reported 29 minutes ago from Cranleigh, England

  Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

• 
  Martin Smith (@Mpsmiffy) reported 32 minutes ago from Horsham, England

  @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

• 
  Mike Fuller (@ninepine) reported 37 minutes ago from Banstead, England

  @ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.

• 
  Sam Young (@samyoung45) reported 39 minutes ago from Bagshot, England

  @ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password

• 
  sue s (@peacemakeruk) reported 40 minutes ago from Guildford, England

  @ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents

• 
  αℓεxαη∂яα ℓεgσυιx (@Legouix) reported 42 minutes ago from Chertsey, England

  @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

• 
  Stuart Zissman (@stu_ziss) reported 42 minutes ago from Fairlands, England

  @ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....

• 
  Heather Currie (@HeatherCurrie18) reported 45 minutes ago from Haslemere, England

  @ThreeUKSupport why have I yet again not got any signal hit and miss everyday for the last 2 weeks what’s happening ? GU26 6RF area!

• 
  Don Morgan (@donmorgan007) reported 46 minutes ago from Leatherhead, England

  @ThreeUKSupport But you haven’t helped solve the problem at all.

• 
  Martin Crowe (@Martincrowe52) reported 54 minutes ago from Horsham, England

  @ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!

• 
  Turningleftforless (@turningleftfor) reported 55 minutes ago from Guildford, England

  @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

• 
  Nick Szewciw (@Touring_Tech) reported 59 minutes ago from Camberley, England

  @ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Adams (@richardwadams) reported 3 minutes ago

  @paullewismoney It should be as easy to cancel as it is to sign up. My best example was @ThreeUKSupport. I had to print out a form and post it to them. A telecommunications company. It beggared belief. They of course denied ever receiving it.

• 
  P (@pn_d00) reported 3 minutes ago

  Hi @ThreeUK, just wondering why I can’t see the £1 cafe nero offer in the three+ app anymore. Has the partnership ended, or is it just a temporary app issue?

• 
  🦄 (@IchBinLucee) reported 5 minutes ago

  @ThreeUK bro, why is the caffe nero reward activated immediately and then needs to be used in an hour??? Change it back wtf

• 
  David Clarke (@DavidCl88428325) reported 5 minutes ago

  @ThreeUKSupport and again 1845 hrs we loss service again, no calls no texts no data, no response or compo for the number of drop outs, snd all out stoppages since june alone!

• 
  chey (@axtumnbreeze) reported 6 minutes ago

  I was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈

• 
  Danielle (@elektramonster) reported 7 minutes ago

  @status_is_down Since arriving in North Norfolk on holiday, there is no 3uk service whatsoever, for miles around where we are staying which is weybourne area. Have to dive over 30 mins on any direction to get even a tiny signal. #threeuk @ThreeUKSupport

• 
  David McKean (@keanie14) reported 9 minutes ago

  Your solution is to send me a link to a chat which won’t open. Any chance someone can just call me to sort this?! @threeuk

• 
  Harry (@HarryWessex) reported 9 minutes ago

  @ThreeUK Hi, can you let me know the progress of fixing the data around Basingstoke? 4G and 5G seem available, the the data is slow on non existent. It’s been like this for at least 5 months.

• 
  Ritchie Hanlon (@fourfor2ltd) reported 14 minutes ago

  As an existing customer @ThreeUK you are a disgrace! Finding out you been charging me £15 plus per month for 11 years for broadband! Yes my fault but could u not see it not been used and have the courtesy to contact me considering I have my mobile with you? Thieving !!!!

• 
  DAVID GREGORY KERR (@grego76525) reported 18 minutes ago

  @ThreeUKSupport it is like a nightmare when cards have to be updated and details have to be passed to service providers but I hope this solves any problems