3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 10/22/2025 08:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Total Blackout (28%)

    Total Blackout (28%)

  3. Phone (18%)

    Phone (18%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Sutton, London, Redhill, Kingston upon Thames, Croydon, Crawley, Sidcup and Dorking.

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City Problem Type Report Time
United KingdomSutton Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • themib Martin Bentley (@themib) reported from London, England

    @Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport It was due to your network being down which you know about

  • dukeofpeckham Negro Kevin Owens (@dukeofpeckham) reported from Croydon, England

    Because my phone was connected to my WiFi since yesterday evening I didn't notice the @ThreeUK outage till this morning. I've been with them for 2 years and this is the first issue I've had with them. For what I pay and what I get I'm not going to beat them for the outage.

  • ChrisTheDJ Chris Merriman (@ChrisTheDJ) reported from London, England

    @ianbetteridge @ThreeUK Three has been down nationwide since midnight

  • niallomalley Niall O'Malley (@niallomalley) reported from Kingston upon Thames, England

    @ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…

  • Vanessssaxo V. (@Vanessssaxo) reported from London, England

    @ThreeUK why is my service not working 😡

  • missddan MissDD (@missddan) reported from Bromley, England

    Why is my internet so appalling of late @ThreeUK i’m not a happy customer right now

  • ApostlesBarber1 ApostlesBarberShop (@ApostlesBarber1) reported from Merton, England

    @ThreeUK My mobile internet still not working past 24 hours! Been with out internet 😡

  • AbuQaadirr Uncle Lobos (@AbuQaadirr) reported from Bromley, England

    @ThreeUKSupport I had 0 network at work yesterday. Streatham to be precise and here in Orpington same thing.

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @TheHodge @ThreeUK Three. It's a known problem though

  • willjennings80 will jennings (@willjennings80) reported from Lambeth, England

    @respros @ThreeUKSupport Yeah. They said a few days ago there were issues, not heard anything since but mine keeps dropping also.

  • MartinWWalker Martin Walker (@MartinWWalker) reported from Kingston upon Thames, England

    @ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    To those, like me, who are lacking data/internet on the @ThreeUK network, I see that @ThreeUKSupport are stating that the network are having data issues. It's not your phone! It's been down since last night.

  • CMoney_x Diosa🌪✨ (@CMoney_x) reported from Bromley, England

    @ThreeUKSupport My sim isn’t even a year old. It’s definitely your network issue.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

  • joshmarston92 Josh (@joshmarston92) reported from Lambeth, England

    @ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫

  • Gcrobb Graeme (@Gcrobb) reported from Merton, England

    @ThreeUKSupport why’s your network done. Why you bothering with 5G when you can’t even run a network!!! 🤬🤬🤬🤬#Threemobile

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @ThreeUK has provided the worst service i have ever experienced. Constant drop calls, no coverage and constant failed messages. Bye bye

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • aprctr88 Andrew Proctor (@aprctr88) reported

    @ThreeUKSupport Thats what the customer support told me in the screenshot above. Considering the amount of money charged its an unacceptable time to wait?

  • Niko360 Rags360 (@Niko360) reported

    I had to file a complaint about @ThreeUK with you @OmbudServices and the decision of the case was in my favour (I won the case) but @ThreeUK has done nothing to rectify the problem This is coming up to 10 months ago now that I won my case

  • m4nsm0ntx mans (@m4nsm0ntx) reported

    @ThreeUKSupport You say there’s “great super fast service” in my area yet not even WhatsApp would load. It’s horrible.

  • binbegus Begoña IF (@binbegus) reported

    @ThreeUKSupport I didn't, because I didn't ask to take my number with me, just to cancel. The guy said I'd get a letter with my last bill at home, we updated my billing address but nothing arrived.

  • That_Girl_Ray Rayelle (@That_Girl_Ray) reported

    @ThreeUKSupport I've been unable to make calls for 5 days! Was told 48 hrs to fix the problem then that my phone was the problem.... No it's not my phone it's definitely your network!! 😡 @Three_Is_Broken

  • Pard0ned Iain Graham (@Pard0ned) reported

    @ThreeUKSupport I want to cancel the contract and pay my last bill at the start of September (on the normal date) and not bring my number with me. What do I do to ensure that the bill at the start of September is the last money I have to pay?

  • binbegus Begoña IF (@binbegus) reported

    @ThreeUKSupport I didn't, because I did not needed to take my number with me. The guy said I'll get a letter with my last bill, but never arrived.

  • That_Girl_Ray Rayelle (@That_Girl_Ray) reported

    @ThreeUKSupport Network failure either the call doesn't connect or connects with an error "your network doesn't allow calls" ...

  • Leehsia4 Leehsia (@Leehsia4) reported

    @ThreeUKSupport please check private message to help.

  • WeighbridgeSer1 Weighbridge Services (@WeighbridgeSer1) reported

    @ThreeUKSupport Good morning Kirsty, I have just checked with our staff and the 2 handsets using 3 sims are the ones showing this issue. All other handsets on site seem to be fine. I'm going to put another SIM into the one making noise (if its unlocked) to see if its the handset or line.