3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 11/25/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Sutton, Redhill and Kingston upon Thames.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • andretheprod FAKE OUT NOW‼️LINK IN MY BIO (@andretheprod) reported from Lambeth, England

    @ThreeUK I beg you guys fix you’re network coverage. Everywhere I go I can’t get any signal 👎🏾👎🏾

  • wenjietourism Dr Wenjie Cai (@wenjietourism) reported from Bromley, England

    @ThreeUK customer relations team are absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokes! #DonotUseThree #WorstCustomerService

  • Andyforrest90 andy forrest (@Andyforrest90) reported from Kingston upon Thames, England

    @ThreeUK is the network down in kt3 i can't use my phone without Wi-Fi

  • RejiYates #ALWAYSVUETHINGS (@RejiYates) reported from Lambeth, England

    @UKKelendriaa @ThreeUK Mine is £8 😭😭😭. Three needs to fix the signal issue cause it’s annoying

  • tobeconfirmed Ramzi Yakob (@tobeconfirmed) reported from Bromley, England

    @jopkins @ThreeUK Id already checked today because my signal has dropped off a cliff too

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.

  • djjjfrost Jumpin Jack Frost (@djjjfrost) reported from Croydon, England

    @IamLinguistics @ThreeUK Yeah bro mine's been awful for a few months now

  • DarrenStocking Darren Stocking (@DarrenStocking) reported from Lambeth, England

    @ThreeUK and @NintendoUK it seems #Three5G service does not work at all with #nintendoswitchonline this is now a complete show stopper for me! Switch games that don't use the online service like #fortnite or #PaladinsGame work fine but this #NATTypeD issue cripples online!

  • Alealejandro328 Alejandro Patiño (@Alealejandro328) reported from Croydon, England

    @ThreeUK I am having the worst data connection around the Thornton Heath area, I never was like this but for the past 48 hours is getting worse even if I’m in the middle of the road or high street. I am not able to connect & yes everything is working fine. Very poor connection.

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Lambeth, England

    @ThreeUKSupport Tethering not working at all on 4G and with errors on 3G in Clapham today :(

  • StevenHilleard steven hilleard (@StevenHilleard) reported from Bromley, England

    @M3lanieJC @ThreeUK EE isn’t great either, lose my signal all the time

  • bumpiegin Hayley Dulson-Hughes (@bumpiegin) reported from London, England

    @ThreeUKSupport Nope. Had to hang up after waiting for 15 mins

  • FedPoulton The Fed (@FedPoulton) reported from Lambeth, England

    @ThreeUKSupport Tried that, doesn't work. Didn't expect it to, because this is not an overuse problem. Greyhound lane has been like this for years. It is obviously a weak/faulty signal. The local transmitter needs repairing/boosting. Please get it sorted. Thank you.

  • feyi_cfc Nezuko (God forgive me) (@feyi_cfc) reported from Croydon, England

    @ThreeUK is such a crap network. I can’t even check how much my bill is for the month as my signal is absolutely AWFUL! What a waste! Absolutely awful network!!

  • helloshaunni SHAUNNI⚡️ (@helloshaunni) reported from Lambeth, England

    @ThreeUKSupport Hi yes, it is correct but it’s also not linked to just one post code this is a near constant problem and switching between 3G / 4G doesn’t help. My phone signal is always fine for calls and texts it’s just the internet.

  • tobeconfirmed Ramzi Yakob (@tobeconfirmed) reported from Bromley, England

    @jopkins @ThreeUK Yes. Doing planned network improvement today according to network status checker on the website.

  • charkellyalex charlotte (@charkellyalex) reported from West Molesey, England

    @ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service

  • ElodieMescam Elodie Mescam (@ElodieMescam) reported from Lambeth, England

    @ThreeUKSupport I went to portugal but never receive a message that I will be outside my fata plan or whatever... so i don t understand! Can we fo something for it ... best

  • wenjietourism Dr Wenjie Cai (@wenjietourism) reported from Bromley, England

    @ThreeUK customer relations team is absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokers! #DonotUseThree #WorstCustomerService

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • DannyT Dan Thomas (@DannyT) reported

    @ThreeUKSupport So I should just hang tight for another month and see before calling again? Which I really don't want to do.

  • yetteylepa1 Yettey The Real Lepa (@yetteylepa1) reported

    Just bin @ThreeUK network, honestly

  • chelseaboy1980 Alex Newman (@chelseaboy1980) reported

    @ThreeUKSupport any update on when services will be restored in the KT2 and KT1 area? I've had data issues since yesterday evening

  • praveensac Praveen Surendran (@praveensac) reported

    @ThreeUKSupport Guys today again just now the same guy from three keep on asking me to disconnect the line and look for another network . I don’t understand at all . Is this the way you treat customers when they call you and inform network issues .

  • Purdylaura Laura (@Purdylaura) reported

    @ThreeUKSupport I got it online for my daughter she told me she no longer needed it thought I would cancel when the letter came through forgot about it I came today tried to speak to some one and there not willing to help

  • wendytalksbizz Wendy Austin MBE (@wendytalksbizz) reported

    So @EE my husbands phone has no signal he can’t even phone YOU - all cos of a mistake you’re people made on a sim only contract. Should he just go to a decent network - like @ThreeUK

  • WellMiffed Well Miffed (@WellMiffed) reported

    @ThreeUKSupport You cant solve an ongoing problem after 5 months, with bad reception, calls not connecting, callers unable to hear me, but think its ok to charge me £50 to cancel my contract. Care to explain

  • IShopinWales ishopinwales (@IShopinWales) reported

    Of @Ofcom . Please ask @ThreeUK why they are leaving #broadband customers in #llandudno with horrendous speeds. Outage due to 'working in the area' some 11+ days now .

  • olijewell Oliver Jewell (@olijewell) reported

    @ThreeUKSupport @DannyT Believe it when you see it. Web chat agents seem to promise bill credits and ask to confirm your complaint has been resolved. Still waiting on two accounts

  • DavidHoole25 David Hoole (@DavidHoole25) reported

    @ThreeUKSupport Ive already been spoken with customer service at length (after a long wait). Your person said it was all my fault, and no refund will be possible. After 8 years as a customer, I will be changing supplier. I will be encouraging friends and family to do the same.