3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 11/23/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Sutton, Redhill, Kingston upon Thames and Crawley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @taralawrence21 @Three_Is_Broken @ThreeUKSupport Yeah...leave @ThreeUK they are shit

  • JamesPhizKFC James Street (@JamesPhizKFC) reported from Kingston upon Thames, England

    @ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !

  • bunnah87 Bundy (@bunnah87) reported from Lambeth, England

    @StevenKelly82 @ThreeUK It’s just so shit

  • MrSouthLondon Gary/Gawy (@MrSouthLondon) reported from Bromley, England

    @Simonfp21 @ThreeUK I haven’t had one of those in such a long time, but then I’m never out early enough to get a McDonald’s breakfast anymore, so

  • MrSouthLondon Gary/Gawy (@MrSouthLondon) reported from Bromley, England

    @LukeChels @ThreeUK I’ve never had a problem with Three myself, I used to be with them a number of years ago and always found them reliable

  • snorkielondon Mark Harrison (@snorkielondon) reported from Bromley, England

    @ThreeUKSupport I can’t call or text. What an absolutely rubbish service I’m getting from 3!

  • TheSiward Benoit Berthe Siward (@TheSiward) reported from Lambeth, England

    @ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • loraineff LYF (@loraineff) reported from London, England

    @ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

  • PDGCFC79 🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻 (@PDGCFC79) reported from Crawley, England

    @ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits

  • MrSouthLondon Gary/Gawy (@MrSouthLondon) reported from Bromley, England

    @LukeChels @ThreeUK I hope you find a service which works for you

  • MrSouthLondon Gary/Gawy (@MrSouthLondon) reported from Bromley, England

    @BensBigTrip @ThreeUK I’m sorry you’ve had bad trouble with them

  • Edrat77 David Ratcliffe (@Edrat77) reported from Lambeth, England

    @ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.

  • ErminiaColucci Erminia Colucci (@ErminiaColucci) reported from London, England

    @ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

  • kieranhistweets Kieran (@kieranhistweets) reported from Croydon, England

    Consistently terrible customer service and support from @ThreeUK @ThreeUKSupport

  • Unhappyconsume1 Service please (@Unhappyconsume1) reported from Crawley, England

    @ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Croydon, England

    @ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔

  • adizadiva7 Adiza Shardow 🇬🇭 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@adizadiva7) reported from Lambeth, England

    Same here talk about bad timeline lol @ThreeUK

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    @ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • sarah_maloney87 Sarah Maloney (@sarah_maloney87) reported

    @ThreeUKSupport Customer service has good downhill significantly the last 2 years, being given clashing advise that resulted in be having to pay an additional £120, wanted to take a 2nd line out & was told I should go elsewhere as the sales teams weren't working & now I'm due to upgrade, you...

  • MarkLewsey Mark Lewsey (@MarkLewsey) reported

    @ThreeUK The WORST customer service. Long standing customers. Huawei mobile router with 2yrs warranty from 3, broken. Huawei have given Auth for 3 to replace. And 3 won't do it and tell me I had take up with OFCOM!

  • kayyix 🍯 (@kayyix) reported

    @ThreeUKSupport you have my date of birth wrong on the system, I need to talk about my account and put a complaint in

  • adrianhon Adrian Hon (@adrianhon) reported

    @ThreeUKSupport Yes, that works. I wish support had told me that last time. Perhaps you could add this in a message on the login form, or, I don’t know, fix the bug?

  • humi_zee humi_zee (@humi_zee) reported

    @ThreeUK is the mobile internet on three down? Can’t access it on the phone thanks

  • amandajorgensen Amanda Jorgensen (@amandajorgensen) reported

    @ThreeUKSupport I have already placed a complaint. But I need the services now to get a text message from HMRC so I can do my taxes. I need you guys to help me. All i need is for the line to be active for receiving texts. My bank account is also linked to it. I cannot change it now being away.

  • zoya654 Zainab Allarakhia (@zoya654) reported

    Even if you get an amazing phone contract, don’t ever go with 3 network! #Worstmobilenetwork @ThreeUK

  • HennebryRob Rob Hennebry (@HennebryRob) reported

    @ThreeUKSupport Still no help guys. Just bounced to another department .....who didn't help

  • OgheneovoJoshua Jeffrey Jones (@OgheneovoJoshua) reported

    @MinningMullet @ChelseaFC @ThreeUK Yeah, my bad. We didn't play in the Community shield. I forgot we even lost the FA Cup Final also. But you get my point though!!!

  • k4khxute K4Khaute (@k4khxute) reported

    @ChelseaFC @ThreeUK "as manager of this club, I would like you to support someone else" My impatient brain: WTF