3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 12/17/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Total Blackout (29%)

    Total Blackout (29%)

  3. Phone (18%)

    Phone (18%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Croydon, Caterham, Reigate, London, Redhill, Morden and Sutton.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomCroydon Total Blackout
United KingdomCaterham Internet
United KingdomReigate Total Blackout
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

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3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • IAmYemisi Yémisi (@IAmYemisi) reported from Bromley, England

    @ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue

  • rikscha_ richard (@rikscha_) reported from Kingston upon Thames, England

    @ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?

  • karlos437 karl matthews (@karlos437) reported from Kingston upon Thames, England

    @ThreeUK need to speak to uk person who can help!! Foreign call centres:(

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • caracasflat Caracasflat (@caracasflat) reported from London, England

    @ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

  • neerajchawla22 neeraj chawla (@neerajchawla22) reported from Redhill, England

    @ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

  • GalvinKev Kev Galvin (@GalvinKev) reported from Lambeth, England

    @ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2

  • guyarmitage Guy Armitage (@guyarmitage) reported from Lambeth, England

    . @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.

  • TerryMillsMD Terence Mills (@TerryMillsMD) reported from Bromley, England

    @ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?

  • IAmYemisi Yémisi (@IAmYemisi) reported from Bromley, England

    My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • jon_warburton Jon Warburton. (@jon_warburton) reported from Lambeth, England

    Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.

  • massimauri Pikejump (@massimauri) reported from Merton, England

    @ThreeUK hello Wimbledon area no data - any issues ?

  • sarahMwasHudson Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    @ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent

  • Ali_Piracha12 Ali (@Ali_Piracha12) reported from Croydon, England

    @ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • JonathanWiltsh7 Jon Wiltshire (@JonathanWiltsh7) reported

    @ThreeUKSupport I recently upgraded my contract in Feb 25 and since have been charged for 2 contracts! Your complaints department have refused to refund this despite it is YOUR error. I have been a 3 customer for 20 years and am disgusted that you will not refund me the £300 for what they admitted on the phone was your error. Please contact me and resolve this.

  • JonathanWiltsh7 Jon Wiltshire (@JonathanWiltsh7) reported

    @ThreeUKSupport I recently upgraded my contract in Feb 25 and since have been charged for 2 contracts! Your complaints department have refused to refund this despite it is YOUR error. I have been a 3 customer for 20 years and am disgusted that you will not refund me the £300 for what they admitted on the phone was your error. Please contact me and resolve this.

  • lukescocopops h͓̽e͓̽a͓̽t͓̽h͓̽e͓̽r͓̽ (@lukescocopops) reported

    @ThreeUKSupport when will the 16 pro max be back in stock? Been trying to order for around ten days and it’s never in stock :(

  • JonathanWiltsh7 Jon Wiltshire (@JonathanWiltsh7) reported

    @ThreeUKSupport I recently upgraded my contract in Feb 25 and since have been charged for 2 contracts! Your complaints department have refused to refund this despite it is YOUR error. I have been a 3 customer for 20 years and am disgusted that you will not refund me the £300 for what they admitted on the phone was your error. Please contact me and resolve this.

  • JonathanWiltsh7 Jon Wiltshire (@JonathanWiltsh7) reported

    @ThreeUKSupport I recently upgraded my contract in Feb 25 and since have been charged for 2 contracts! Your complaints department have refused to refund this despite it is YOUR error. I have been a 3 customer for 20 years and am disgusted that you will not refund me the £300 for what they admitted on the phone was your error. Please contact me and resolve this.

  • JonathanWiltsh7 Jon Wiltshire (@JonathanWiltsh7) reported

    @ThreeUKSupport I recently upgraded my contract in Feb 25 and since have been charged for 2 contracts! Your complaints department have refused to refund this despite it is YOUR error. I have been a 3 customer for 20 years and am disgusted that you will not refund me the £300 for what they admitted on the phone was your error. Please contact me and resolve this.

  • JonathanWiltsh7 Jon Wiltshire (@JonathanWiltsh7) reported

    @ThreeUKSupport I recently upgraded my contract in Feb 25 and since have been charged for 2 contracts! Your complaints department have refused to refund this despite it is YOUR error. I have been a 3 customer for 20 years and am disgusted that you will not refund me the £300 for what they admitted on the phone was your error. Please contact me and resolve this.

  • JonathanWiltsh7 Jon Wiltshire (@JonathanWiltsh7) reported

    @ThreeUKSupport I recently upgraded my contract in Feb 25 and since have been charged for 2 contracts! Your complaints department have refused to refund this despite it is YOUR error. I have been a 3 customer for 20 years and am disgusted that you will not refund me the £300 for what they admitted on the phone was your error. Please contact me and resolve this.

  • JonathanWiltsh7 Jon Wiltshire (@JonathanWiltsh7) reported

    @ThreeUKSupport I recently upgraded my contract in Feb 25 and since have been charged for 2 contracts! Your complaints department have refused to refund this despite it is YOUR error. I have been a 3 customer for 20 years and am disgusted that you will not refund me the £300 for what they admitted on the phone was your error. Please contact me and resolve this.

  • JonathanWiltsh7 Jon Wiltshire (@JonathanWiltsh7) reported

    @ThreeUKSupport I recently upgraded my contract in Feb 25 and since have been charged for 2 contracts! Your complaints department have refused to refund this despite it is YOUR error. I have been a 3 customer for 20 years and am disgusted that you will not refund me the £300 for what they admitted on the phone was your error. Please contact me and resolve this.