3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (24%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, Kingston upon Thames, London, Caterham, Reigate, Redhill, Morden and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Phone | |
| Kingston upon Thames |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Wallis Day
(@wallisday) reported
from
Lambeth, England
No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.
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Luke
(@Lu_uke) reported
from
Merton, England
@ThreeUKSupport My phone is iPhone 11 Pro Max and my husband is the iPhone X max. Both of them with the same problem. Cmon, I’m regretting to made that contract with you guys!
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Jason Ford
(@jasonford1988) reported
from
Kingston upon Thames, England
@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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Nezih Savaşkan
(@watchvideosoul) reported
from
Lambeth, England
@ThreeUKSupport Bit of a late reply. This issue is now irrelevant. Twitter generally used for more immediate things.
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John Dunne
(@Jdunne9407uk) reported
from
Merton, England
@ThreeUK Ha ha you can’t even get 4g right in London let alone 5g. Seriously shocking service and signal from 3 for months
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Zoe.
(@zoeycol) reported
from
London, England
@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them
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Luke
(@Lu_uke) reported
from
Merton, England
@ThreeUKSupport Oooo that’s the point, I live in CR42BA and it is terrible here. I work in SM45JD and, I don’t have words to describe how bad it is there. My husband was #O2 and I asked him to come to @ThreeUK he is complaining and saying it has been his worst decision ever to 📱
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StreetCube
(@StreetCube) reported
from
Kingston upon Thames, England
@IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin
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Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service before I cut mine and my family’s contracts immeadiately
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Mark Light
(@MarkLight_) reported
from
Bromley, England
@ThreeUK I have NEVER experienced awful signalling problems since you have set up the 5G network! I pay you an obscene amount of money every month for a below par service!
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Aanteater_
(@aanteater_) reported
from
Kingston upon Thames, England
@miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK
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Sarah Rose
(@sarahjrose) reported
from
Croydon, England
Maybe @ThreeUK and @ThreeUKSupport are down as well as their network can't think why else they'd ignore me... 🤔
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Diosa🌪✨
(@CMoney_x) reported
from
Bromley, England
@ThreeUKSupport My sim isn’t even a year old. It’s definitely your network issue.
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Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service because I cut mine and my family’s contracts immeadiately
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Vicks That Foreign
(@VickyPukis) reported
from
London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
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John O'Hare-Price
(@JohnOHarePrice) reported
from
London, England
@ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet
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eidd
(@EidHagi) reported
from
Lambeth, England
@ThreeUK fix your internet you bastards. Robbery is what your doing to me
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.
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MissDD
(@missddan) reported
from
Bromley, England
Why @ThreeUK is my internet not working again think its time to switch service providers
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Luke
(@Lu_uke) reported
from
Merton, England
Gosh @ThreeUK has one of the worst internet signal ever in #UK I’ll never recommend it!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ja KeKe Mp
(@JakeKemp85) reported
@ThreeUKSupport The girl was very abrupt and came across as very blah about my questions! Her name was sydney. My husband has 3 contracts with 3 but after her unwillingness to help we feel like going elsewhere as we are no further forward with our request.
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mr_hedgehog
(@hedgehog_red) reported
@ThreeUKSupport Thanks, already spoke to Support. It wasn't activated apparently
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Chris
(@CarterCarter) reported
My friend Vernon in India has resolved my 'debt' problem with @ThreeUK. It was all over the place, £0, £41, £18, £28, and finally back to no debt at all. For anyone in a similar position, I suggest you go directly to #Three customer complaints. So much needless stress caused.
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Sue
(@SueH1608) reported
@ThreeUKSupport Following on from a conversation about my signal, a new sim card has been sent to me but your colleague has cut off my current sim card leaving me without a network
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A
(@A1D3NH0) reported
@ThreeUKSupport Hi, the phone is from Apple, my rolling monthly contract is with you guys. at&t had to add my IMEI to their computer for their sim to work for me, perhaps that’s the issue but it will not accept my 3 card no more :-(
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Mark Johnson
(@MarkkkyJ) reported
@ThreeUKSupport Hi Mark, thanks for responding. I have the account number: 9453921158 Have tried speaking with customer service via chat and phone but had no joy getting this resolved. Just want account closing, as only recently found out it was still open.
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Daniel Zaretsky
(@daniel_zaretsky) reported
@ThreeUKSupport I tried to do this on my own before tweeting at you and had the same issue. Maybe I should try wifi over 4g of local provider?
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John Wenger
(@CounsellingJohn) reported
Our culture continues to be more and more infused in marketing and consumerism to the point where I wonder if it’s even noticed any more. I phone @ThreeUK @ThreeUKSupport for help with a very specific technical question. At the end I’m asked if I would do the person a favour. 1/2
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Christopher Seddon
(@Prehistory) reported
.@ThreeUKSupport topping up/buying an add-on really is a horrible experience. Can't you come up with a website or an app that are fit for purpose? Website: 5 mins going round in circles, error message, balance reported incorrectly.....
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Daniel Zaretsky
(@daniel_zaretsky) reported
@ThreeUKSupport switching to wifi didnt help