3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Merton, Crawley, Redhill, East Grinstead, Wallington, Epsom and Bookham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
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| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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deano kerridge
(@famousdeano) reported
from
London, England
@j_welbs @ThreeUK Took money out of my account and i'm not even with them never have been
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deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUKSupport Spoke 2 someone from your team reckon they are going 2 cancel the account. we won't have 2 pay this £20 outstanding balance hope this is true its all wrong with what has happened
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Jessica Shutt-Vine
(@jshuttvine) reported
from
Lambeth, England
. @ThreeUK shock horror no phone signal AGAIN pleased my contract ends next month, happened too many times! #byyyyebeeech
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Amy
(@tls7808) reported
from
Crawley, England
@ThreeUK @cathaypacific turned my phone on after having it switched off in flight mode and was instantly charged £5 for the second the air network was on. Should have to accept or submit an email for permission before just using it. £5 for air.
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Lily
(@hovhannisian) reported
from
Bromley, England
@VodafoneUK Online chat is very rude !!! Initially missguided and when I ordered online and found out that I am misguided the representative just disappeared when i asked her to cancel my order! Will stay with @ThreeUK !
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Nigel Thomas
(@Nigelsongs) reported
from
Lambeth, England
@ThreeUKSupport @smoferbell They always say that Sophie, but never deliver. Prepare to be constantly disappointed.
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Melinas Gift Shop
(@RegaloLondon) reported
from
Merton, England
@Payforit_Sucks @ThreeUK @MartinSLewis @nuyoo_fitness Thank you so much I will definitely be looking into this. On Facebook Three replied to me advising that I cap my spending and that I must have signed up using a 2step verification. Its ridiculous advice and I never confirmed such thing! Thanks again
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Lorenzo Talotti
(@LorenzoTalotti) reported
from
Lambeth, England
@ThreeUKSupport Hi, it still doesn’t work at all. I turned on 4G data under suggestion of a 3 store but still nothing. A week ago it worked very well while I was home, now as soon as I step into my house, it starts not working at all.
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deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUK want this problem sorted 2day and all the money u have took back nothing in this house is 2 do with 3 never have and judgeing by this never will get this sorted u have gave me the **** @BBCWatchdog
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Nigel Thomas
(@Nigelsongs) reported
from
Lambeth, England
@ThreeUKSupport @threeuk Another week of dreadful and on the whole unusable offers on #wuntu. Every week you say to 'keep your eyes peeled' for 'exciting new offers' which NEVER materialise. Really poor effort.
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Craig Dibble
(@rootdev) reported
from
Bromley, England
@ThreeUKSupport Thanks for the reply but it’s possibly a bit late now, the #Eurovision polls closed about 12 hours ago! 😋 (Other people were reporting problems too but I did eventually get through)
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ben leedham
(@JamAndHoney) reported
from
Lambeth, England
If I didn’t have @ThreeUK Wifi calling I’d be totally cut off. I’m on my second iPhone now and a second SIM and I still get ‘No Service’. The phone doesn’t find the network or the WiFi, so I have to go in to settings and reconnect. 5 min later, same thing. I give up. 😭
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Alex
(@alessandrolnd) reported
from
Lambeth, England
3 weeks or more with really bad service and yet, nothing but weekly apologies. Atill keep taking a full monthly charge. Thank you @ThreeUK
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deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUKSupport Will do shame can't get the money back which has already been taken from our bank account for a service we didn't ask for or wanted
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Faarea Tech & Biz News
(@faarea) reported
from
Croydon, England
@ThreeUKSupport A personal visit might be more apt. This is unbelievable. I’d like to know how often your corporate teams harass people on hospitals beds when they’re just out of paralysis please. Also, your teams clearly throw letters away & cover their backs. I’m stunned at your service.
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Faarea Tech & Biz News
(@faarea) reported
from
Croydon, England
@ThreeUKSupport wow, I’m recovering from surgery and your customer service reps think it’s hilarious to torture me with petty calls even though I’ve sent letters saying I’m in hospital. Can you call me tomorrow please we seriously need to talk. @ThreeUK
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Lauren Turner
(@BabyfaceLau) reported
from
Croydon, England
@ThreeUKSupport Nope never! Very confused 😂
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Loz ⚡️
(@LozJunglist) reported
from
Croydon, England
@ThreeUKSupport Yes, 3G works fine if you switch off 4G first. It’s more that the signal doesn’t switch over from 4G to 3G correctly. It just stops working dead as you reach the station, booting you out of your phone call or data connection. It happened again just now.
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Matt
(@mstarmatt) reported
from
Merton, England
Yet again completely blown over by the fantastic customer service with @ThreeUK 😃 #winning #customerservice #happycustomer #keepsmiling
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ben leedham
(@JamAndHoney) reported
from
Lambeth, England
For some stupid reason I switched back to @ThreeUK last year. God, why did I forget. It has to be the worst service of any network in the UK. Every single day I find my self trying to find the network, turning my phone on and off. Last week I even had to replace the SIM!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Amadeus ( HustlaBall oct Berlin 19th to 24th )
(@massively_mode) reported
Had the worst customer service I've ever received from @ThreeUK I quote one of the people saying to me if I don't correct this I'm going to lose my job. I need to get this done. I'll help you. I help you my friend) sounding like a phone scammer from a dodgy website. I then having
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CINDERFUXINGRELLA
(@frogspawn401) reported
@ThreeUKSupport Its been this way for 12 months I've been through this rigmarole many times. Postcode checks reveal no works in the area and you say there's full coverage I can't even make a call inside my home. I have 7 contracts with 3. Never spending another penny after these are up
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Deafy
(@deafmilkybarkid) reported
Advice needed: Broadband is with @ThreeUK, however, they are unable to continue to provide service at my new address but insist that I continue paying despite having 0 internet. What can I do?
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T 🌸
(@1ts0bvi0us) reported
@ThreeUKsupport hi! I’m currently in Vietnam and want to call home (UK). I’m a PAYG customer and was wondering what the charging rates would be to do so? Thanks
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Bal Singh
(@BAL_D4KU_SINGH) reported
@ThreeUKSupport any particular reason I can't use my mobile data in NG2??? Same crap two days in a row now... Not very professional having to ask a customer if I can use their WiFi to use my phone...
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daubers
(@daubers14) reported
@ThreeUKSupport When I originally put it in the broadband dongle some broken text messages did appear on that. Nothing I could see as a phone number, just some stuff about a three app. I've reset it since to try and resolve this. Would it have been in those?
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ST3V13
(@V13St3) reported
@ThreeUKSupport your option to top up on the phone system is not working. Before confirming there is a message and option 2 ends your call!
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daubers
(@daubers14) reported
@ThreeUKSupport I checked and the reset wiped them out. I'll give the payg people a shout and see if they can help. Thanks for the assistance :)
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L A U R E N 🤍
(@LaurenJaneK89) reported
@ThreeUK hi, I signed up for a 1 month only 5G broadband. This was specifically for 1 month only contract. I have since continued to be charged £27 a month yet the internet stopped working on the 1st august as was expected. Please can you help me understand what is happening?
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L A U R E N 🤍
(@LaurenJaneK89) reported
@ThreeUKSupport I didn’t realise I needed to, as it was only 1 month on the original contract, it said it would terminate. The first payment was 27th July and I have been charged each month since but the internet hasn’t been working. My account is 9871838141. Thank you