3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 03/27/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Mitcham, Epsom, Beckenham, Croydon, Crawley, Merton, Redhill, East Grinstead, Wallington and Bookham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • MrSouthLondon Gary/Gawy (@MrSouthLondon) reported from Bromley, England

    @LukeChels @ThreeUK I hope you find a service which works for you

  • MrSouthLondon Gary/Gawy (@MrSouthLondon) reported from Bromley, England

    @Simonfp21 @ThreeUK I haven’t had one of those in such a long time, but then I’m never out early enough to get a McDonald’s breakfast anymore, so

  • MrSouthLondon Gary/Gawy (@MrSouthLondon) reported from Bromley, England

    @LukeChels @ThreeUK I’ve never had a problem with Three myself, I used to be with them a number of years ago and always found them reliable

  • JamesPhizKFC James Street (@JamesPhizKFC) reported from Kingston upon Thames, England

    @ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !

  • TheSiward Benoit Berthe Siward (@TheSiward) reported from Lambeth, England

    @ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!

  • snorkielondon Mark Harrison (@snorkielondon) reported from Bromley, England

    @ThreeUKSupport I can’t call or text. What an absolutely rubbish service I’m getting from 3!

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • MrSouthLondon Gary/Gawy (@MrSouthLondon) reported from Bromley, England

    @BensBigTrip @ThreeUK I’m sorry you’ve had bad trouble with them

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @taralawrence21 @Three_Is_Broken @ThreeUKSupport Yeah...leave @ThreeUK they are shit

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Croydon, England

    @ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

  • PDGCFC79 🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻 (@PDGCFC79) reported from Crawley, England

    @ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits

  • Edrat77 David Ratcliffe (@Edrat77) reported from Lambeth, England

    @ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.

  • ErminiaColucci Erminia Colucci (@ErminiaColucci) reported from London, England

    @ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

  • Unhappyconsume1 Service please (@Unhappyconsume1) reported from Crawley, England

    @ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.

  • loraineff LYF (@loraineff) reported from London, England

    @ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    @ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

  • kieranhistweets Kieran (@kieranhistweets) reported from Croydon, England

    Consistently terrible customer service and support from @ThreeUK @ThreeUKSupport

  • adizadiva7 Adiza Shardow 🇬🇭 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@adizadiva7) reported from Lambeth, England

    Same here talk about bad timeline lol @ThreeUK

  • bunnah87 Bundy (@bunnah87) reported from Lambeth, England

    @StevenKelly82 @ThreeUK It’s just so shit

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisMcKeag Chrissy McKeag (@ChrisMcKeag) reported

    @ThreeUKSupport Over 48 hours to activate a sim and transfer my existing number so far. Customer service now suggesting it could be another 48 hours. Really regret renewing my contract and upgrading with you. Another 2 years of incompetence isn't appealing

  • D0KT0RN1K Nik Hancock (@D0KT0RN1K) reported

    @ThreeUKSupport I've had no mobile signal (calls or text) for last couple of days. I live in Wiltshire is there a known issue?

  • RachelC41733556 Rachel Cox (@RachelC41733556) reported

    @ThreeUKSupport why is my mum being charged for a phone that has been returned within the timescale? I am not calling your phone lines as no help and make you hold for over an hour. Is this on purpose so you don’t have to deal with complaints??

  • _bexnelson bex 🌟🌈 (@_bexnelson) reported

    @ThreeUKSupport Hi! I've had no signal at all today - tried rebooting my phone but still nothing. Can you take a look at this? Postcode is M19 2WE

  • bluemoonjedi Zubair Sharif (@bluemoonjedi) reported

    @ThreeUKSupport shocking reception/service. Phone has had no reception for over a week!

  • milesc2003 Miles (@milesc2003) reported

    @jakobbrooke Jump to @ThreeUK pal. Been with them since I was 18 and no issues.

  • Nadsnewman Nadine newman (@Nadsnewman) reported

    @ThreeUK @SamsungUK Never renewing with 3 again Been with them over 20 yrs Only interestedwith new contracts and dont look after the loyal customer Rubbish customer service

  • StaceySyiem S.S. (@StaceySyiem) reported

    @ThreeUKSupport your network is still very poor and I really don’t want to be charged for a service I don’t receive!!! I had to use another provider for broadband but still end up paying you guys for nothing!

  • D0KT0RN1K Nik Hancock (@D0KT0RN1K) reported

    @Three_Is_Broken @ThreeUKSupport Did an online chat & yes had to give postcode. Then went through some settings options. Ultimately had to reset all network settings (inc WiFi & B-tooth) and it appears to be working for now...

  • Kaylakoo8 Kayla Gilbert (@Kaylakoo8) reported

    @ThreeUKSupport Pretty dam poor, I won't be renewing my contract next year that's for sure