3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Merton, Crawley, Redhill, East Grinstead, Wallington, Epsom, Bookham, Kingston upon Thames, Caterham, Reigate and Morden.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Croydon |
Internet | |
| London |
Internet | |
| Merton |
Phone | |
| Crawley |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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V.
(@Vanessssaxo) reported
from
London, England
@ThreeUK why is my service not working 😡
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Josh
(@joshmarston92) reported
from
Lambeth, England
@ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport It was due to your network being down which you know about
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically
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MissDD
(@missddan) reported
from
Bromley, England
Why is my internet so appalling of late @ThreeUK i’m not a happy customer right now
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will jennings
(@willjennings80) reported
from
Lambeth, England
@respros @ThreeUKSupport Yeah. They said a few days ago there were issues, not heard anything since but mine keeps dropping also.
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport why’s your network done. Why you bothering with 5G when you can’t even run a network!!! 🤬🤬🤬🤬#Threemobile
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@ThreeUK has provided the worst service i have ever experienced. Constant drop calls, no coverage and constant failed messages. Bye bye
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Negro Kevin Owens
(@dukeofpeckham) reported
from
Croydon, England
Because my phone was connected to my WiFi since yesterday evening I didn't notice the @ThreeUK outage till this morning. I've been with them for 2 years and this is the first issue I've had with them. For what I pay and what I get I'm not going to beat them for the outage.
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ApostlesBarberShop
(@ApostlesBarber1) reported
from
Merton, England
@ThreeUK My mobile internet still not working past 24 hours! Been with out internet 😡
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
To those, like me, who are lacking data/internet on the @ThreeUK network, I see that @ThreeUKSupport are stating that the network are having data issues. It's not your phone! It's been down since last night.
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Uncle Lobos
(@AbuQaadirr) reported
from
Bromley, England
@ThreeUKSupport I had 0 network at work yesterday. Streatham to be precise and here in Orpington same thing.
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Martin Walker
(@MartinWWalker) reported
from
Kingston upon Thames, England
@ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly
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Chess Galea
(@chess_galea) reported
from
London, England
@ThreeUKSupport trying to use the chat feature on the app it’s not working
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M 🇳🇬
(@melvgotti) reported
from
London, England
@ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either
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Chris Merriman
(@ChrisTheDJ) reported
from
London, England
@ianbetteridge @ThreeUK Three has been down nationwide since midnight
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@TheHodge @ThreeUK Three. It's a known problem though
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Niall O'Malley
(@niallomalley) reported
from
Kingston upon Thames, England
@ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…
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Martin Bentley
(@themib) reported
from
London, England
@Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Hutton
(@trafficpaul) reported
@ThreeUKSupport how long is the outage in TR6 postcode going to last, please? Is it a fault or longer term maintenance?
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James black
(@GBlankcanvas67) reported
@ThreeUKSupport had no usable 4g in my area now for almost a year an no fix date an now virtually no 3g either today an your customer service and live chat are utterly useless, get it fixed!!!!
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Philip Godfrey
(@PhlipGodfrey) reported
@ThreeUK Thanks for your reply. I don't want to raise a complaint at the moment. I just want to know if I'll be able to request my PAYG balance be refunded if it's after 17/07?
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Joe
(@ZviLerner) reported
@ThreeUKSupport So assuming that I can cancel the request from their end I can continue on three and no changes to my contract terms will be made despite issuing the PAC code (but not using it)?
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Ed Walker
(@edfwalker) reported
@ThreeUK I ordered a 4G dongle on Thursday which was supposed to arrive next day. Not received yet. Please can you help?
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Shax
(@Miakirr) reported
@ThreeUKSupport About 30 minutes after I switched to Unlimited it came plummeting down and hasn’t been the same since Been testing every day and it’s still way slower than my stable 440mb/s at 100GB. I am a new Three customer and this isn’t looking good at all.
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Jamie Banjo 🇺🇦🇬🇧
(@jamie_and_bikes) reported
@ThreeUKSupport Thanks, but like link customer services sent me, the same thing happens - it just takes me to the home page? There is no ‘continue’ option to buy the passport.
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Elisabeth Pugh
(@LillyputBakery) reported
@ThreeUK hi we’ve had no data or WiFi access since last night in BR1. Can anyone help please?
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🙃
(@ekelz17) reported
Can’t bare @ThreeUK network 🤬 never get a signal and please don’t ask for my postcode because I’d have to give you every location as it never seems to work
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alan brown
(@alansbrown) reported
@ThreeUK I have no mobile service now for around 5 days - I can see there is a network issue via your web site but any updates at all and do I get any compensation?? as can`t log into loads of sites as need a code via text