3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Sutton, Redhill and Kingston upon Thames.
| City | Problem Type | Report Time |
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 London |
Internet | |
| London |
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Internet | |
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| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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FAKE OUT NOW‼️LINK IN MY BIO
(@andretheprod) reported
from
Lambeth, England
@ThreeUK I beg you guys fix you’re network coverage. Everywhere I go I can’t get any signal 👎🏾👎🏾
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team are absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokes! #DonotUseThree #WorstCustomerService
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andy forrest
(@Andyforrest90) reported
from
Kingston upon Thames, England
@ThreeUK is the network down in kt3 i can't use my phone without Wi-Fi
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#ALWAYSVUETHINGS
(@RejiYates) reported
from
Lambeth, England
@UKKelendriaa @ThreeUK Mine is £8 😭😭😭. Three needs to fix the signal issue cause it’s annoying
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
@jopkins @ThreeUK Id already checked today because my signal has dropped off a cliff too
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.
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Jumpin Jack Frost
(@djjjfrost) reported
from
Croydon, England
@IamLinguistics @ThreeUK Yeah bro mine's been awful for a few months now
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Darren Stocking
(@DarrenStocking) reported
from
Lambeth, England
@ThreeUK and @NintendoUK it seems #Three5G service does not work at all with #nintendoswitchonline this is now a complete show stopper for me! Switch games that don't use the online service like #fortnite or #PaladinsGame work fine but this #NATTypeD issue cripples online!
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Alejandro Patiño
(@Alealejandro328) reported
from
Croydon, England
@ThreeUK I am having the worst data connection around the Thornton Heath area, I never was like this but for the past 48 hours is getting worse even if I’m in the middle of the road or high street. I am not able to connect & yes everything is working fine. Very poor connection.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Lambeth, England
@ThreeUKSupport Tethering not working at all on 4G and with errors on 3G in Clapham today :(
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steven hilleard
(@StevenHilleard) reported
from
Bromley, England
@M3lanieJC @ThreeUK EE isn’t great either, lose my signal all the time
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Hayley Dulson-Hughes
(@bumpiegin) reported
from
London, England
@ThreeUKSupport Nope. Had to hang up after waiting for 15 mins
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The Fed
(@FedPoulton) reported
from
Lambeth, England
@ThreeUKSupport Tried that, doesn't work. Didn't expect it to, because this is not an overuse problem. Greyhound lane has been like this for years. It is obviously a weak/faulty signal. The local transmitter needs repairing/boosting. Please get it sorted. Thank you.
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Nezuko (God forgive me)
(@feyi_cfc) reported
from
Croydon, England
@ThreeUK is such a crap network. I can’t even check how much my bill is for the month as my signal is absolutely AWFUL! What a waste! Absolutely awful network!!
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SHAUNNI⚡️
(@helloshaunni) reported
from
Lambeth, England
@ThreeUKSupport Hi yes, it is correct but it’s also not linked to just one post code this is a near constant problem and switching between 3G / 4G doesn’t help. My phone signal is always fine for calls and texts it’s just the internet.
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
@jopkins @ThreeUK Yes. Doing planned network improvement today according to network status checker on the website.
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charlotte
(@charkellyalex) reported
from
West Molesey, England
@ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service
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Elodie Mescam
(@ElodieMescam) reported
from
Lambeth, England
@ThreeUKSupport I went to portugal but never receive a message that I will be outside my fata plan or whatever... so i don t understand! Can we fo something for it ... best
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team is absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokers! #DonotUseThree #WorstCustomerService
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Thomas
(@DannyT) reported
@ThreeUKSupport So I should just hang tight for another month and see before calling again? Which I really don't want to do.
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Yettey The Real Lepa
(@yetteylepa1) reported
Just bin @ThreeUK network, honestly
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Alex Newman
(@chelseaboy1980) reported
@ThreeUKSupport any update on when services will be restored in the KT2 and KT1 area? I've had data issues since yesterday evening
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Praveen Surendran
(@praveensac) reported
@ThreeUKSupport Guys today again just now the same guy from three keep on asking me to disconnect the line and look for another network . I don’t understand at all . Is this the way you treat customers when they call you and inform network issues .
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Laura
(@Purdylaura) reported
@ThreeUKSupport I got it online for my daughter she told me she no longer needed it thought I would cancel when the letter came through forgot about it I came today tried to speak to some one and there not willing to help
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Wendy Austin MBE
(@wendytalksbizz) reported
So @EE my husbands phone has no signal he can’t even phone YOU - all cos of a mistake you’re people made on a sim only contract. Should he just go to a decent network - like @ThreeUK
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Well Miffed
(@WellMiffed) reported
@ThreeUKSupport You cant solve an ongoing problem after 5 months, with bad reception, calls not connecting, callers unable to hear me, but think its ok to charge me £50 to cancel my contract. Care to explain
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ishopinwales
(@IShopinWales) reported
Of @Ofcom . Please ask @ThreeUK why they are leaving #broadband customers in #llandudno with horrendous speeds. Outage due to 'working in the area' some 11+ days now .
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Oliver Jewell
(@olijewell) reported
@ThreeUKSupport @DannyT Believe it when you see it. Web chat agents seem to promise bill credits and ask to confirm your complaint has been resolved. Still waiting on two accounts
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David Hoole
(@DavidHoole25) reported
@ThreeUKSupport Ive already been spoken with customer service at length (after a long wait). Your person said it was all my fault, and no refund will be possible. After 8 years as a customer, I will be changing supplier. I will be encouraging friends and family to do the same.