3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (46%)
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Total Blackout (27%)
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Phone (18%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Caterham, Reigate, Redhill, Morden and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| Croydon |
Total Blackout | |
| Caterham |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Kev Galvin
(@GalvinKev) reported
from
Lambeth, England
@ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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richard
(@rikscha_) reported
from
Kingston upon Thames, England
@ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.
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Terence Mills
(@TerryMillsMD) reported
from
Bromley, England
@ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK hello Wimbledon area no data - any issues ?
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Ali
(@Ali_Piracha12) reported
from
Croydon, England
@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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karl matthews
(@karlos437) reported
from
Kingston upon Thames, England
@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
@ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue
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Jon Warburton.
(@jon_warburton) reported
from
Lambeth, England
Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Clayton.
(@Claytoncast) reported
@ThreeUKSupport it has taken over an hour of chat to just keep the deal I am on. I am so checking out new providers when this contract ends next year given the way I have bene treated. No point in being loyal as a customer anymore to a brand when you offer new customers better deals. Shameful
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Angus Robertson
(@AngusOat) reported
@ThreeUKSupport Still not resolved. You have affected my credit rating , you have charged me for a phone I never had since 2016 but won't let me cancel the contract because the date of birth does not match my date of birth.
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Katie
(@katieatheart222) reported
My newly upgraded @ThreeUK @ThreeUKSupport phone is no longer providing mobile data. The handset I have has been out of stock since Tuesday. My old phone, which doses have mobile data working, now won't send text messages. Help! I can't cope without a phone, I'm self employed!
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emma hussain seers
(@emhuss) reported
@ThreeUKSupport Have to have a contract to cancel. Customer service took payment and said that is your final bill. The sim card has not been used for well over 1 year. No more payments will be made for a sim not in use.
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Jonny
(@jonnyb246) reported
@ThreeUKSupport is there any reported issues with network today?? Had a few people moaning as they not getting messages.
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chels 🤍
(@chelsxrm) reported
@ThreeUKSupport I had an issue where my mobile data wouldn’t work then it fixed itself and now it’s stopped working again🙃
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Pataties
(@Pataties) reported
@ThreeUK, please fix your website, every time I try to reset my password it gives me: my3auth.text.generic.error This has been ongoing for weeks now!
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Cait
(@caitlin_hardiex) reported
I could scream at how **** @ThreeUK customer service is🤬🤬🤬
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Lady Esquire Madame Duchess XVI (aka Jane)
(@themrsjane) reported
Hello @ThreeUK, looks like you've been charging me for a phone I asked to be ended on one contract, before starting a new business contract in store. You never ended the first contract when it was up, so you've been charging me extra without my permission. How can we resolve?
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SpeckyScott2203
(@SScott2203) reported
@ThreeUKSupport So why sell me a phone, say it will be there the next day when you know it won't be? I don't believe for a second the operator didn't know. 12 years I've been with 3, that's a poor show.