3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Merton, Crawley, Redhill, East Grinstead, Wallington, Epsom, Bookham and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
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3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Josh Hepple
(@JoshuaHepple) reported
from
Lambeth, England
@ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?
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MightyHorace
(@HoraceMighty) reported
from
Lambeth, England
@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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Carlos De Santana
(@CDeSantana) reported
from
Crawley, England
@ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Caracasflat
(@caracasflat) reported
from
Bromley, England
This is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Jonny Pearson
(@jonny_pearson) reported
from
Lambeth, England
@ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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Caracasflat
(@caracasflat) reported
from
Bromley, England
Hi @ThreeUK @ThreeCare we are having serious issue with the Wi Fi signal at home and I called your customer service “they couldn’t hear me ok.” If there is any chance to receive a call from your technical support? Thanks
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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karl matthews
(@karlos437) reported
from
Kingston upon Thames, England
@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
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Julie Farrell
(@farjulie) reported
from
Croydon, England
My friend and her husband have had no network for a week can you be off assistant please @ThreeUK
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Jason Bootle
(@mrbootle) reported
from
Lambeth, England
@ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?
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Caracasflat
(@caracasflat) reported
from
Bromley, England
@ThreeUKSupport Thank you Scott, the post code is BR3 1PD We have only 1 month with the service and we can’t make it work.
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?
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MissA.O
(@AmandaO100) reported
from
Lambeth, England
@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Calum
(@Calummoore96) reported
@ThreeUK How long is it expected to stay down for? It’s been all day and I have phone calls to make!
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GrowerTom
(@GrowerTomUK) reported
@CarlJon09271495 @ThreeUK I was on EE lost out twice last year once for 2 days so moved to 3 then this, they're all as bad as each othet
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Simon Dean
(@itsblatantlyme) reported
@TrustedLeader @ThreeUK It does. It really does. Computers blow up, cars crash, someone outside cuts through a network cable. I mean having huge geographical redundant systems could help.... But I've seen a lot of things happening over the years.
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Timmo 🖖🏴
(@Trekkygeek) reported
@Cliffinkent @ThreeUK @VodafoneUK LOL. Yeah, you make a good point. They're all as bad as each other really.
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Dan
(@DanielB8008) reported
@ThreeUK Are you going to fix it anytime today, it's shocking a service goes down and it takes you this long to resolve it
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Brian Hurton
(@BHurton38766) reported
@ThreeUKSupport @DarrenCoutts I've had no service since 7.30am no Internet, no voicecalls, no text am having to use my virgin media WiFi in the home. when do I claim compensation for this??
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Emerson B
(@Whirlwind877) reported
@ThreeUK I really need to talk to my doctor who has been trying to ring me since 8:30am. It’s beyond inconvenient when you need to rely on a service that isn’t up to par.
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tjbarlow74@hotmail.c
(@tjbarlow74) reported
@ThreeUK It’s stupid almost 12 hours and still can’t phone anyone I’m seriously considering going to a another network and what the betting we won’t get any from off competition
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Simon Winstanley
(@Winclouduk) reported
@roviya22 @ThreeUK With that usually doing 112 will use any network
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Rufus🏴🇬🇧
(@RobertJudd4) reported
@ThreeUKSupport @tenhag123123 Three should offer ALL customers compensation, you have failed to provide the service we pay for, I notice that my Three bill arrived today despite no service.