3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, London, Crawley, Merton, Redhill, East Grinstead, Wallington, Epsom and Bookham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Wi-fi | |
| London |
Internet | |
| Crawley |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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PelhamB
(@PelhamB) reported
from
Croydon, England
@ThreeUK you are literally the most incompetent mobile network. I returned a home signal box to you on Dec 18th, have provided proof of this TWICE by email and you have still sent me a bill for £75. This is the second time your Norwich centre have lost a returned signal box
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@LatinDJg @Three_Is_Broken @ThreeUK @ddyson3 @ThreeUKSupport I was waiting since August 2019, ust get them to allow you to cancel your contract without charge and walk away!
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Jason Sensation
(@thekinaton) reported
from
Lambeth, England
@ThreeUK where do I send my WiFi bill to. . Not had any issue 3g/4g today so had to pay for BTwiFi. Thanks @Ofcom @BBCWatchdog @Three_Is_Broken
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Charlie
(@charliemfc) reported
from
Bromley, England
@ThreeUK @SamsungUK Advertising 5g phones when your already late 5g network is nowhere to be seen yet 🤔
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Jae🏳️🌈
(@Torogram87) reported
from
Crawley, England
@ThreeUKSupport No funny enough if I’m not home I don’t have bloody WiFi! You should be paying me back for the fact your not providing me a service that I pay you for !! nor does your stupid app work either! You couldn’t arrange a piss up in a brewery
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Bundy
(@bunnah87) reported
from
Lambeth, England
@StevenKelly82 @ThreeUK It’s just so shit
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@SimSmithy @ThreeUKSupport @ThreeUK @Three_Is_Broken Yep! I got them down to 6 months free line rental but even that couldn’t stop me from leaving the worst phone provider in the uk!
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crybabyrainface
(@crybabyrainface) reported
from
Gatwick, England
@ThreeUKSupport new customer (2 weeks) at Gatwick airport south terminal. No mobile signal. I'm starting to regret switching from Vodafone. Please sort this out. I'm on the free wifi sending this tweet.
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Jason Sensation
(@thekinaton) reported
from
Lambeth, England
@articeddie @JanetteMilligan @ThreeUKSupport @ThreeUK They are probably service update emails from @ThreeUK
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@ThreeUK just to let you know ive managed to move away from your utterly useless service and by doing so got 5 other friends to move. Might not mean much to you but im happy with my result so far! @Three_Is_Broken
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Naresh Vaneshwar
(@nrshq) reported
from
Croydon, England
Near West Croydon and the internet sucks @ThreeUK. @YouTube videos are suffering to load!!! 😠😠
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Andrzej Łukowski
(@MrLukowski) reported
from
Bromley, England
@ThreeUKSupport hi - I recently signed up for a new tariff but received info through post saying I was on a different, higher tariff. I have twice contacted support and they have twice confirmed that the original rate would be honoured but my account still says higher tariff...
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Jae🏳️🌈
(@Torogram87) reported
from
Crawley, England
@ThreeUKSupport Well it’s not good enough I’m a flight attendant on standby if I get a call and it doesn’t go through I’m the one who gets a meeting and a note on my record!!What exactly am I paying for his seems to be constantly happening so why am I paying my bill for service that’s not workin
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Georgina
(@GeorginaSmile) reported
from
Bromley, England
@ThreeUK are literally the best network provider! I ran up a huge bill calling the USA not realising it wasn't part of my allowance and they have refunded me the full amount for being a loyal customer. I highly recommend them! 🤩 #loyaly #three #bestnetwork #wouldneverleave
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Andrew Keates
(@andrewkeates) reported
from
Merton, England
@samgwentucker @ThreeUK They won’t have to work hard to improve the terrible deal I’m on at the moment.
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aj
(@aqthelad) reported
from
Merton, England
@ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too
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Jae🏳️🌈
(@Torogram87) reported
from
Crawley, England
@ThreeUK @ThreeUKSupport why am I paying for no service!!! For@best part this month my signal has been non existent!!
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Andrew Keates
(@andrewkeates) reported
from
Merton, England
Incredible. I’ve been a customer of @ThreeUK for nearly a decade and they have given me absolutely no reason to remain with this overpriced, poor service network. No incentives or customer loyalty.
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Jae🏳️🌈
(@Torogram87) reported
from
Crawley, England
Again @ThreeUKSupport @ThreeUK I’m on standby and I’ve no signal amazing!!! What the hell am I paying for!!!
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Rihards
(@R5Latvia) reported
from
London, England
@ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Mihail
(@DanMihail23) reported
@ThreeUKSupport Most of the problems are in bs34 5,bs34 6, where was no trouble before with losing signal but last 3 days not much or at all , BS70QE bs70 all área no signal bs32 9 bs32 0 all bs16 1 BS5 0UU
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Colin Burn-Murdoch
(@colinbm) reported
@ThreeUKSupport That’s not an issue. I have a local sim for calls/data/everything. I just need to be able to receive text messages for 2FA. I can’t even log into my bank account. I get that there’s a fair use policy for overuse of roaming/allowance, but completely cutting service is a bit much
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Jo Parsons (Deeley)
(@beanies_mum) reported
@ThreeUK @ThreeUKSupport we are a bustling tourist centre yet still only offered 3G with no plans to improve. Village down the road with 500 residents get 4G. EE offer all customers in my area 4G. It’s a bit disheartening when you see the improvements being offered elsewhere
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Colin Burn-Murdoch
(@colinbm) reported
@ThreeUKSupport Note, my wife’s account, which never used the roaming data so didn’t get flagged up and blocked, is still going fine after the same time.
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Sara Clifford-Gray
(@bookmadmum) reported
@ThreeUK I am no longer with your network so why do you insist on calling me twice a week to ask me if I want to come back? The fact that you hound me with phone calls doesn’t make me want to return - I’ll stick with @Giffgaff thanks as they leave me alone and don’t harass me
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Colin Burn-Murdoch
(@colinbm) reported
@ThreeUKSupport It’s an older one. I got messages saying that only 2 months of roaming was allowed, but I assumed that was to do with the “feel at home” allowances, which I figured was fair, not that all service would be disconnected. I don’t think anything said to contact you if away longer.
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Rachel Lofthouse
(@RJLofty) reported
@ThreeUKSupport Ok, would it be possible to cancel the new sim as I don’t want 2 separate contracts? The process was not made clear and it should not have allowed the order to go through if it wasn’t possible. At no point have I had any comms from Three advising of an issue with the order.
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Ret the Folf
(@retsplines) reported
@p0welly @ThreeUK Also for *ages* their network name on Wi-Fi Calling was “Three WiFi Calling”. Which was a) pedantically incorrect (it’s Wi-Fi), but most annoyingly b) WAY TOO LONG. It triggered a scrolling animation on iOS to show the whole name which was very distracting.
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Colin Burn-Murdoch
(@colinbm) reported
@ThreeUKSupport Ok. Seems absurd but ok. This combined with the loss of feel at home for future (short term) trips will mean a reassessment of which service I use. Not sure if it’s common practice across the board, but I’ll be investigating. 😔
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Nick The Greek
(@Noseyaintya69) reported
@ThreeUKSupport Offer no support at all useless. #Three