3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Crawley, Merton, Redhill, East Grinstead, Wallington, Epsom and Bookham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Wi-fi | |
| London |
Internet | |
| Crawley |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Josh Hepple
(@JoshuaHepple) reported
from
Lambeth, England
@ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Kev Galvin
(@GalvinKev) reported
from
Lambeth, England
@ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?
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richard
(@rikscha_) reported
from
Kingston upon Thames, England
@ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.
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Jon Warburton.
(@jon_warburton) reported
from
Lambeth, England
Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK hello Wimbledon area no data - any issues ?
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent
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karl matthews
(@karlos437) reported
from
Kingston upon Thames, England
@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?
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Jonny Pearson
(@jonny_pearson) reported
from
Lambeth, England
@ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!
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Jason Bootle
(@mrbootle) reported
from
Lambeth, England
@ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
@ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Flavell
(@MikeFlay12) reported
@ThreeUK @ThreeUKSupport absolutely awful network. 5g contract i pay good money for. can't even get 3g in most places.
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p4rtiz4n
(@p4rtiz4n4) reported
I’ve been a customer of @ThreeUK for over decade. Got my wife, uncle and friends to switch to Three, because it had best data plans. Now travelling for a year and my roaming is suspended. Way to go three. I have cancelled my contract. My wife will be doing the same.
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William Pugh 🧯
(@HonestWilliam) reported
the wonderful @ThreeUK has left me stranded in Germany w/ no access to my phone number and they refuse to give me the code I need to transfer to a provider that will give me access, been on chat with them for TWO HOURS - their solution is for me to FLY TO THE UK to regain access
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charlie
(@mafiacharlie) reported
@ThreeUK any reasons for why I’ve had no mobile internet coverage since Friday morn? Suggests there’s signal but then buffers constantly. Contacted customer service for it to only buffer again and get nowhere!!
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Ihate3
(@scotlandhstman) reported
@ThreeUKSupport I'll be off this network soon.
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🥷🏼The Vigilante Sasquatch🦧🎣👹🎩
(@TheLimpingMerc) reported
@justfoxes @ThreeUK @ThreeUKSupport I always find the Retentions/Cancellations team will have offers that general support doesn’t with all service providers. I managed to get my iPad tariff with O2 from 25GB/£20pm to 60GB/£8pm with one call (& was still in contract for 12m on old one)
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David
(@Hornyletloose) reported
@ThreeUK Any reason why I'm paying £45 a month for a service that barely gets any signal and I need WiFi just to make a call, service has been horrendous for months.
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Alexander Young
(@ravingmuppet) reported
@ThreeUKSupport a lot of people including myself complaining of 4G signal outage in areas. Was told it was a issue that would be fixed on Tuesday. Is this a nationwide issue? Pretty annoying 4G has become almost unusable now for 2 days, with no prior warning.
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Ken M
(@__KenM__) reported
@ThreeUKSupport please sort out the signal at addenbrookes hospital Cambridge. It’s so bad, I have full signal but I cannot use my mobile data. This happens for everyone I know who uses three. There is an issue with the signal in this area.
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Katie Whiting
(@KatieeWhiting) reported
@ThreeUKSupport I’ve recently got a wifi box and new contract with my phone with you guys and I never have any wifi / 4G where I live (Redruth) Says it’s on however I can’t use anything or go online 😫 regretting changing networks!