3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (52%)
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Phone (20%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Bookham, Croydon, Epsom, Crawley, Kingston upon Thames, Caterham, Reigate, Redhill and Morden.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Bookham |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Caracasflat
(@caracasflat) reported
from
Bromley, England
This is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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MissA.O
(@AmandaO100) reported
from
Lambeth, England
@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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Carlos De Santana
(@CDeSantana) reported
from
Crawley, England
@ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?
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Josh Hepple
(@JoshuaHepple) reported
from
Lambeth, England
@ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Jonny Pearson
(@jonny_pearson) reported
from
Lambeth, England
@ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Julie Farrell
(@farjulie) reported
from
Croydon, England
My friend and her husband have had no network for a week can you be off assistant please @ThreeUK
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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MightyHorace
(@HoraceMighty) reported
from
Lambeth, England
@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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Jason Bootle
(@mrbootle) reported
from
Lambeth, England
@ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?
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Caracasflat
(@caracasflat) reported
from
Bromley, England
@ThreeUKSupport Thank you Scott, the post code is BR3 1PD We have only 1 month with the service and we can’t make it work.
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Caracasflat
(@caracasflat) reported
from
Bromley, England
Hi @ThreeUK @ThreeCare we are having serious issue with the Wi Fi signal at home and I called your customer service “they couldn’t hear me ok.” If there is any chance to receive a call from your technical support? Thanks
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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karl matthews
(@karlos437) reported
from
Kingston upon Thames, England
@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Danny J
(@BalheadDan) reported
@ThreeUKSupport They can't call back when it's their fault I got cut off? I've heard all the excuses in the last 2 days. It was resolved, when I finally got through to someone who knew what they were doing. Resolved in 5 mins. Turns out I was fed a lot of crap and was told to make a complaint.
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Red Beard
(@Nickjames820) reported
@ThreeUKSupport Over a year of no data and low signal, constant lies, cut off from calls etc. Been offered £5 for as good will for the £1000 I have spent on not getting what I’m contracted to! Told if I don’t like it leave! You really care about your customers! You guys really don’t care!
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Dominic Flageul
(@DominicCFlageul) reported
@ThreeUK Just try and take advantage of this offer! Near 3 weeks trying, 9 people from three unable to help and 2 complaints (both closed without informing me). The most awful customer service I have ever experienced.
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John Lopez
(@JohnLopez_91) reported
... Which as they put it equates to 3.3p! All I was asking was to match what was already a deal with a 3rd party STILL with @ThreeUK but @ThreeUKSupport said it was impossible to do this. They could match the same offer as I would get as a new customer only....
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Red Beard
(@Nickjames820) reported
@ThreeUKSupport @LeeWilson1992 You won’t do jack! I have had a resolution in a year! Joke of a company
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Abbie🥀
(@Abbieleighh11) reported
Never using @ThreeUK again I’ve been trying to cancel an order for a week and still haven’t got no where I was told it was cancelled last week and it’s still not been cancelled
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Rob Clarke
(@FourOfEight85) reported
@ThreeUKSupport My Bank recalled the Direct Debit that's been setup and told me to get in touch with you guys but the advisor from three was awful.. no confidence and Its now on my credit file, 😔 what else should i expect to see, i need to talk to someone about the whole thing. please help me
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Adam Baxter
(@ac_bax) reported
- Called @ThreeUK to pay a deposit on a SIM-only contract - Told the deposit amount is... £0.00 - Agent unable to process 'payment' of £0 because 'the system is down' - Current contract ends in two days but unable to receive my Three order until payment of £0 is taken. Farce.
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Bruce Wiggins
(@BruceWiggins) reported
@ThreeUKSupport Sorry, busy day! I get this error There are the following errors. Hang on, it looks like this mobile number is already registered. Please check it and try again.
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Nick Lawton
(@Pontemiller) reported
@ThreeUK how often do you update your customer offers?