3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 03/02/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Crawley, Merton, Redhill, East Grinstead, Wallington, Epsom and Bookham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomCrawley Internet
United KingdomLondon Phone

Community Discussion

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3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • Nigelsongs Nigel Thomas (@Nigelsongs) reported from Lambeth, England

    @ThreeUKSupport @threeuk Another week of dreadful and on the whole unusable offers on #wuntu. Every week you say to 'keep your eyes peeled' for 'exciting new offers' which NEVER materialise. Really poor effort.

  • mstarmatt Matt (@mstarmatt) reported from Merton, England

    Yet again completely blown over by the fantastic customer service with @ThreeUK 😃 #winning #customerservice #happycustomer #keepsmiling

  • JamAndHoney ben leedham (@JamAndHoney) reported from Lambeth, England

    If I didn’t have @ThreeUK Wifi calling I’d be totally cut off. I’m on my second iPhone now and a second SIM and I still get ‘No Service’. The phone doesn’t find the network or the WiFi, so I have to go in to settings and reconnect. 5 min later, same thing. I give up. 😭

  • tls7808 Amy (@tls7808) reported from Crawley, England

    @ThreeUK @cathaypacific turned my phone on after having it switched off in flight mode and was instantly charged £5 for the second the air network was on. Should have to accept or submit an email for permission before just using it. £5 for air.

  • famousdeano deano kerridge (@famousdeano) reported from London, England

    @ThreeUKSupport Will do shame can't get the money back which has already been taken from our bank account for a service we didn't ask for or wanted

  • antjpg Ant G (@antjpg) reported from London, England

    In central London today and seriously crap reception from @ThreeUK as per usual.

  • famousdeano deano kerridge (@famousdeano) reported from London, England

    @ThreeUK want this problem sorted 2day and all the money u have took back nothing in this house is 2 do with 3 never have and judgeing by this never will get this sorted u have gave me the **** @BBCWatchdog

  • ClaireMcWatt Claire McWatt (@ClaireMcWatt) reported from Bromley, England

    @em167 @ThreeUK help this poor woman pls #datadeals

  • jshuttvine Jessica Shutt-Vine (@jshuttvine) reported from Lambeth, England

    . @ThreeUK shock horror no phone signal AGAIN pleased my contract ends next month, happened too many times! #byyyyebeeech

  • barbicanben Ben Stewart (@barbicanben) reported from Merton, England

    I've done it - after years of being on the @ThreeUK network I've just ordered a SIM from @EcotalkMobile and will port my number as soon as it arrives. Cheaper than my old Three tariff, good for the environment, and the data speeds can't be any worse than Three!

  • famousdeano deano kerridge (@famousdeano) reported from London, England

    @j_welbs @ThreeUK Took money out of my account and i'm not even with them never have been

  • LorenzoTalotti Lorenzo Talotti (@LorenzoTalotti) reported from Lambeth, England

    @ThreeUKSupport Hi, it still doesn’t work at all. I turned on 4G data under suggestion of a 3 store but still nothing. A week ago it worked very well while I was home, now as soon as I step into my house, it starts not working at all.

  • Nigelsongs Nigel Thomas (@Nigelsongs) reported from Lambeth, England

    @ThreeUKSupport @smoferbell They always say that Sophie, but never deliver. Prepare to be constantly disappointed.

  • CFCJourno Paul Lagan (@CFCJourno) reported from London, England

    I’m a @ThreeUK customer and it’s becoming an embarrassment for them. Jake is right to call them out. They should support women’s football in general - Nissan gave the Spanish squad a new car to each player. @ThreeUK could aid all clubs with subsidised tariffs or phones

  • rootdev Craig Dibble (@rootdev) reported from Bromley, England

    @ThreeUKSupport Thanks for the reply but it’s possibly a bit late now, the #Eurovision polls closed about 12 hours ago! 😋 (Other people were reporting problems too but I did eventually get through)

  • Malcy7 Malcolm Saunders (@Malcy7) reported from London, England

    @ThreeUK hi, can you give me any information regarding the coverage in the Uk postcode DA17 area, as recently the reception has been awful. Thanks.

  • famousdeano deano kerridge (@famousdeano) reported from London, England

    @ThreeUKSupport Spoke 2 someone from your team reckon they are going 2 cancel the account. we won't have 2 pay this £20 outstanding balance hope this is true its all wrong with what has happened

  • BabyfaceLau Lauren Turner (@BabyfaceLau) reported from Croydon, England

    @ThreeUKSupport Nope never! Very confused 😂

  • JamAndHoney ben leedham (@JamAndHoney) reported from Lambeth, England

    For some stupid reason I switched back to @ThreeUK last year. God, why did I forget. It has to be the worst service of any network in the UK. Every single day I find my self trying to find the network, turning my phone on and off. Last week I even had to replace the SIM!!

  • mandefieldx mary mandefield (@mandefieldx) reported from Lambeth, England

    Thank you @ThreeUKSupport for fully keeping me waiting for LONG. Trying to cancel a sim after your customer advisors told me.inhave dual sim when i do not

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • dubz357 Duppy Maker (@dubz357) reported

    @ThreeUK I’m leaving three after today. I’ve missed so many business calls this is a joke. Never again will I go through this.

  • MajesticMilner7 ✞Jasmine Milner✞🍓 (@MajesticMilner7) reported

    @HarlzLFC @ThreeUK Yeah it’s not working for me either now having tried to call 😩

  • Cloggy48 keithmajor (@Cloggy48) reported

    @Elwick70 @ThreeUK Past experience, communication companies are the worst at communicating , everything seems to be subbed out, and no one takes responsibility .

  • neela121 neel (@neela121) reported

    @ThreeUK I would like to log a formal complaint as I’ve tried multiple ways to get in touch to let you know I have missed important calls and am unable to make important calls too. Totally disappointed with the service 👎

  • jaymeecee72 Jaymeecee72🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jaymeecee72) reported

    @ThreeUK What about elderly who don't know how to use WhatsApp?? I've had panicked parents today who couldn't contact each other or myself? Ive had to drive 45 min journey to check they're ok and to tell them the problem as they don't know how to use the internet...Not good enough 3 🤬

  • Dazzie19574449 Dazie 💙 (@Dazzie19574449) reported

    @ThreeUK You already know that data services are NOT working normally. Many people are also reporting 999 calls are not working. Lying to people will not help your case! What is the cause of the outage? Where can I find the technical details of the similar outage in January?

  • HarryKingg1 Harry King (@HarryKingg1) reported

    @ThreeUK Data is not working as regular my phone was switching between 3g and no service. I had to download an app from the play store to force 4g to get it working again

  • r_dctd 🇦🇴🇵🇹 (@r_dctd) reported

    @ThreeUK @ThreeUKSupport FIX YOUR ******* NETWORK 😡

  • mcginty46 Mcginty (@mcginty46) reported

    @ThreeUK that merger with @VodafoneUK going well i see.. Absolute **** show..cancelling my contract if ever my phone starts working again..

  • PreppingGB Prepare GB (@PreppingGB) reported

    @ThreeUK Is there any way to claim compensation for lost business and outage? @ThreeUKSupport