3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, London, Epsom, Crawley, Kingston upon Thames, Caterham, Reigate, Redhill and Morden.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Phone | |
| Croydon |
Phone | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@ThreeUKSupport Everyone seems to have issues whatever network they are on (I presume so but I’ve not asked everyone what network they are on). It’s the only downside of where I work. Its just very annoying not being able to use my phone on my breaks.
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Matty
(@Hempomatt) reported
from
Croydon, England
@ThreeUK are actually ******* hilariously bad
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUK usual crap service ordered a replacement sim inserted waited nothing no signal and I pay good money for this shite service
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Keron Proverbs
(@KeronProverbs) reported
from
Lambeth, England
@ThreeUK The worst
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
I love the fact that in this day and age I still can’t get signal on my phone at work. And seeing as my hours keep going up and I spent my life there these days it isn’t good @ThreeUK @ThreeUKSupport. My phone basically becomes a very expensive iPod for 7 or more hours a day.😒🙄
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El Ceprino
(@pyoulou) reported
from
Croydon, England
@ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?
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El Ceprino
(@pyoulou) reported
from
Croydon, England
Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK
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Stephen Simpson FSUK
(@forestschooling) reported
from
Kingston upon Thames, England
@ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.
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Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@ThreeUK I seriously would raise this as an issue
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUKSupport ffs why is my service so poor told it could be my phone guess what new phone same poor reception
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Chris von Eitzen
(@digitaldownfall) reported
from
Merton, England
So, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…
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Nicholas Tredrea
(@nicktredrea) reported
from
Bromley, England
@ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.
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IamCrypto Tips and tutorials
(@IamCrypto16) reported
from
London, England
@ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December
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Deepak Sharma
(@depak_sharma) reported
from
London, England
Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.
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Darren Woods
(@spinneywoods) reported
from
Croydon, England
@ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
@ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't
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jac
(@JackieWarner13) reported
from
Lambeth, England
Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.
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Matty
(@Hempomatt) reported
from
Croydon, England
Why do you @ThreeUK tell there was good network coverage in Croydon ???
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Matty
(@Hempomatt) reported
from
Croydon, England
Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan Worts
(@jORDANwORTS) reported
@ThreeUKSupport Hi Ali this is the problem I won’t receive my phone till the 22nd but I placed my order on the 5-6 of this month but I haven’t had an email confirmation of my order which I need to claim my watch can someone send me confirmation of me order so I can start my claim please
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Kimberley 3.5% #FBPE
(@Kimbles848) reported
@ThreeUKSupport Hi Ali Thanks for responding. I got a phone call last night and apparently there is something blocking the signal to the router Postcode is BS14UL Thank you
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Abi Jaques
(@abi_jaques) reported
Have tried 4 times and hours of my time trying to put my phone contract into my name with @ThreeUK and they still haven’t managed to do it. Can’t cancel my contact without getting charged. Will be moving to a different provider as soon as my contract is over.
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Broken Three UK
(@Three_Is_Broken) reported
@Bulldog_Jago @ThreeUK I’ve had the pink box of doom since May 2019! Still waiting for a fix in a decent network speed
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Paul B
(@BrokenBennett) reported
@ThreeUKSupport Also, just for good measure, have deleted cookies and cache and that doesn't fix it; regardless of number, I end up logged in as mobile BB no.
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Natalie Poismans
(@Madbirdlady) reported
@ThreeUK I canceled my account in nov 2020 and you failed to acknowledge it. You are charging me 4 the account but I am with another provider. I am locked out of my account and you aren’t sending reset links to my email. Please cancel your charges and reply to me.
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Daniel Daggers
(@daniel_daggers) reported
In all my life I have never chased anyone as aggressively and got nowhere... girls, property deals, my godchildren and Deliveroo drivers. @ThreeUK you are utterly useless.
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liv
(@livviandersonnn) reported
@ThreeUKSupport Hi Ali, it wasn’t insured for theft no. The contract between us was cancelled but the direct debit wasn’t and I’ve continued to be charged for 18 months. I have already spoken to your customer services team and no one could help. Can you DM me about my options please?
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AmyAlice
(@AmyAliceEliz) reported
@Ayms89 @Three_Is_Broken @ThreeUK I mean never use three anyway because they are dire and you’ll lose more business 😬
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Isaac Fry
(@fryisaac) reported
@ThreeUK any news on when 3 will support Apple watches?