3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Mitcham, Epsom, Beckenham, Croydon, Crawley, Merton, Redhill, East Grinstead, Wallington and Bookham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@LukeChels @ThreeUK I hope you find a service which works for you
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Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@Simonfp21 @ThreeUK I haven’t had one of those in such a long time, but then I’m never out early enough to get a McDonald’s breakfast anymore, so
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Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@LukeChels @ThreeUK I’ve never had a problem with Three myself, I used to be with them a number of years ago and always found them reliable
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James Street
(@JamesPhizKFC) reported
from
Kingston upon Thames, England
@ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !
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Benoit Berthe Siward
(@TheSiward) reported
from
Lambeth, England
@ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!
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Mark Harrison
(@snorkielondon) reported
from
Bromley, England
@ThreeUKSupport I can’t call or text. What an absolutely rubbish service I’m getting from 3!
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@BensBigTrip @ThreeUK I’m sorry you’ve had bad trouble with them
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@taralawrence21 @Three_Is_Broken @ThreeUKSupport Yeah...leave @ThreeUK they are shit
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Croydon, England
@ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔
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Ben Murray
(@Ben_Murray) reported
from
London, England
Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.
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🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻
(@PDGCFC79) reported
from
Crawley, England
@ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits
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David Ratcliffe
(@Edrat77) reported
from
Lambeth, England
@ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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Service please
(@Unhappyconsume1) reported
from
Crawley, England
@ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks
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Kieran
(@kieranhistweets) reported
from
Croydon, England
Consistently terrible customer service and support from @ThreeUK @ThreeUKSupport
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Adiza Shardow 🇬🇭 🏴
(@adizadiva7) reported
from
Lambeth, England
Same here talk about bad timeline lol @ThreeUK
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Bundy
(@bunnah87) reported
from
Lambeth, England
@StevenKelly82 @ThreeUK It’s just so shit
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Chrissy McKeag
(@ChrisMcKeag) reported
@ThreeUKSupport Over 48 hours to activate a sim and transfer my existing number so far. Customer service now suggesting it could be another 48 hours. Really regret renewing my contract and upgrading with you. Another 2 years of incompetence isn't appealing
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Nik Hancock
(@D0KT0RN1K) reported
@ThreeUKSupport I've had no mobile signal (calls or text) for last couple of days. I live in Wiltshire is there a known issue?
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Rachel Cox
(@RachelC41733556) reported
@ThreeUKSupport why is my mum being charged for a phone that has been returned within the timescale? I am not calling your phone lines as no help and make you hold for over an hour. Is this on purpose so you don’t have to deal with complaints??
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bex 🌟🌈
(@_bexnelson) reported
@ThreeUKSupport Hi! I've had no signal at all today - tried rebooting my phone but still nothing. Can you take a look at this? Postcode is M19 2WE
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Zubair Sharif
(@bluemoonjedi) reported
@ThreeUKSupport shocking reception/service. Phone has had no reception for over a week!
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Miles
(@milesc2003) reported
@jakobbrooke Jump to @ThreeUK pal. Been with them since I was 18 and no issues.
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Nadine newman
(@Nadsnewman) reported
@ThreeUK @SamsungUK Never renewing with 3 again Been with them over 20 yrs Only interestedwith new contracts and dont look after the loyal customer Rubbish customer service
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S.S.
(@StaceySyiem) reported
@ThreeUKSupport your network is still very poor and I really don’t want to be charged for a service I don’t receive!!! I had to use another provider for broadband but still end up paying you guys for nothing!
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Nik Hancock
(@D0KT0RN1K) reported
@Three_Is_Broken @ThreeUKSupport Did an online chat & yes had to give postcode. Then went through some settings options. Ultimately had to reset all network settings (inc WiFi & B-tooth) and it appears to be working for now...
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Kayla Gilbert
(@Kaylakoo8) reported
@ThreeUKSupport Pretty dam poor, I won't be renewing my contract next year that's for sure