3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, London, Merton, Crawley, Redhill, East Grinstead, Wallington, Epsom, Bookham, Kingston upon Thames and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
I love the fact that in this day and age I still can’t get signal on my phone at work. And seeing as my hours keep going up and I spent my life there these days it isn’t good @ThreeUK @ThreeUKSupport. My phone basically becomes a very expensive iPod for 7 or more hours a day.😒🙄
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jac
(@JackieWarner13) reported
from
Lambeth, England
Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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Nicholas Tredrea
(@nicktredrea) reported
from
Bromley, England
@ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@ThreeUK I seriously would raise this as an issue
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Matty
(@Hempomatt) reported
from
Croydon, England
@ThreeUK are actually ******* hilariously bad
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Grant Nichols
(@granty3333) reported
from
Bromley, England
Quite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful
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El Ceprino
(@pyoulou) reported
from
Croydon, England
@ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?
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Matty
(@Hempomatt) reported
from
Croydon, England
Why do you @ThreeUK tell there was good network coverage in Croydon ???
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?
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Chris von Eitzen
(@digitaldownfall) reported
from
Merton, England
So, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…
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El Ceprino
(@pyoulou) reported
from
Croydon, England
Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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Matty
(@Hempomatt) reported
from
Croydon, England
Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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Darren Woods
(@spinneywoods) reported
from
Croydon, England
@ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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yas
(@onlyyas_) reported
@ThreeUKSupport Of course you’ve been no help as well!
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Badsey
(@MBadsey) reported
@ThreeUK Visual Voicemail came out in 2007, why isn’t it still available on the Three Network? Despite it being asked for??
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Atomic Lummox
(@AtomicLummox) reported
@virginmedia Oh look, my services are down again for the 8th time in 9 days. outage seems to be scheduled (times are the same). Why no advanced notice if it is scheduled? How can I work from home with this rubbish service? at least @ThreeUK have me covered with WiFi tethering
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yas
(@onlyyas_) reported
@ThreeUKSupport I have already sent this god damn proof!!!!!!! I have not heard a single thing from anyone. I’d like to know who I can provide my bank details to for my FULL refund of 5 years paying £34 a month. This seems to be a regular occurrence with your customers it’s shocking
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The Reluctant Investor
(@TheReluctantIn2) reported
I should add that @ThreeUK have successfully sent me an email to let me know they're looking into the issue of me not receiving the registration verification mails that have not arrived via 3 tries via 3 versions of their apps across PC and mobile.
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Dr Egle Yates
(@EgleYates) reported
@ThreeUKSupport Thank you for the response. Only saved messages are unavailable (option 1). Shall I visit 3 shop to see if they could help me?
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kelly collier
(@kelzcollier) reported
@johnoceallaigh @ThreeUK Was there a solution for this? My daughter's is doing the same. It did it a few months ago too. Very frustrating
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Mark Hepburn
(@MrMHepburn) reported
@ThreeUKSupport I emailed them days ago and had no reply. Called today and was told despite what the promotion said they will not take my Huawei P30 Pro (despite me getting it from Three. I have cancelled my upgrade and will cancel all 3 of my Three contracts. I feel conned and disappointed
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Linda Delieu
(@DelieuLinda) reported
@ThreeUKSupport There is no outstanding payment and I have explained this, and it is not disputed, so many times. I have had a call today as usual, and I am so disappointed with the poor customer service Three has. What can I do? I am just not being listened to. 😡
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Arusha Elworthy
(@arusha_e) reported
@ThreeUKSupport Hi, I keep getting texts from Three telling me I've nearly reached my spend limit. They seem legit since they tell me to call 333. I never spend more than my standard monthly price plan though and my cap is set to £10 above that 🧐