3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 01/01/2026 21:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Total Blackout (22%)

    Total Blackout (22%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Kingston upon Thames, Caterham, Reigate, Redhill, Morden and Sutton.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Phone
United KingdomKingston upon Thames Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • caracasflat Caracasflat (@caracasflat) reported from London, England

    @ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?

  • IAmYemisi Yémisi (@IAmYemisi) reported from Bromley, England

    @ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • jon_warburton Jon Warburton. (@jon_warburton) reported from Lambeth, England

    Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.

  • mrbootle Jason Bootle (@mrbootle) reported from Lambeth, England

    @ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?

  • JoshuaHepple Josh Hepple (@JoshuaHepple) reported from Lambeth, England

    @ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks

  • massimauri Pikejump (@massimauri) reported from Merton, England

    @ThreeUK hello Wimbledon area no data - any issues ?

  • rikscha_ richard (@rikscha_) reported from Kingston upon Thames, England

    @ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • karlos437 karl matthews (@karlos437) reported from Kingston upon Thames, England

    @ThreeUK need to speak to uk person who can help!! Foreign call centres:(

  • sarahMwasHudson Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    @ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent

  • GalvinKev Kev Galvin (@GalvinKev) reported from Lambeth, England

    @ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2

  • jonny_pearson Jonny Pearson (@jonny_pearson) reported from Lambeth, England

    @ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • Gcrobb Graeme (@Gcrobb) reported from Merton, England

    @ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • huwjones66 Huw Jones (@huwjones66) reported

    @ThreeUK my friends husband just passed away suddenly, and they have a very new mobile internet contract with you as they ran 2 households temporarily. Now there is only 1 house so he tried to cancel the contract but has been told he cannot. Where’s your humanity & empathy guys?

  • JonColl24310263 Jon Collins (@JonColl24310263) reported

    @ThreeUK is it standard practice for your customer service agents to lie to people?

  • lowkey_chibz low🔑 (@lowkey_chibz) reported

    @BardiaTehrani @ThreeUK Ahhhhh nev bad choice bro I suffered for 3 whole years they’re lidge the worst

  • 9singol 9 sin gol (@9singol) reported

    @ThreeUKSupport Yeah I guess all the people that I know that have three have a sim or a phone issue.

  • vitoscaletta24 Ricardo Vasquele (@vitoscaletta24) reported

    @ThreeUK has to have the worst internet possible. **** is mad slow everywhere you go

  • TheRealCRE8 Andrew James (@TheRealCRE8) reported

    @ThreeUK Just had a very rude ‘advisor’ on the phone. Never had an issue with Three until now!

  • politicianssho1 politicians shouldn't lie (@politicianssho1) reported

    @EE I came to @EE Complained, when on a trip your roaming was so bad I went past my credit limit, because of phoning you to complain so much Then missed the cut off to end the contract Had to threaten to sue to get away Worst month ever! Back with @ThreeUK & never looked back!

  • Vitimgava_ Vitor Gava (@Vitimgava_) reported

    @ThreeUKSupport No improvement and today is even worst.

  • AstridCoxon Dr Astrid Coxon 🐉 (@AstridCoxon) reported

    @ThreeUKSupport The issue was a lack of coverage, but the second Three rep (Raj) was able to sort everything. Sorry I couldn't stay on as a customer, but thank you for sorting it.

  • tedsensei Ted Yang (@tedsensei) reported

    @ThreeUKSupport That's part of the problem. I asked 3 times to generate usage. I still dont have call by call billing, only that large number