3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 02/27/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Crawley, Merton, Redhill, East Grinstead, Wallington, Epsom and Bookham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomCrawley Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • miserablekings Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England

    @cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...

  • LulhAndy Andy Lulham (@LulhAndy) reported from Crawley, England

    @chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff

  • GeorginaSmile Georgina (@GeorginaSmile) reported from Bromley, England

    @ThreeUK are literally the best network provider! I ran up a huge bill calling the USA not realising it wasn't part of my allowance and they have refunded me the full amount for being a loyal customer. I highly recommend them! 🤩 #loyaly #three #bestnetwork #wouldneverleave

  • MarkLight_ Mark Light (@MarkLight_) reported from Bromley, England

    @ThreeUK I have NEVER experienced awful signalling problems since you have set up the 5G network! I pay you an obscene amount of money every month for a below par service!

  • jamesdevonport James (@jamesdevonport) reported from Lambeth, England

    @ThreeUK Your network now total garbage and never works. I’m off 🖕

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.

  • crybabyrainface crybabyrainface (@crybabyrainface) reported from Gatwick, England

    @ThreeUKSupport new customer (2 weeks) at Gatwick airport south terminal. No mobile signal. I'm starting to regret switching from Vodafone. Please sort this out. I'm on the free wifi sending this tweet.

  • R5Latvia Rihards (@R5Latvia) reported from London, England

    @ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/

  • callender_mark Mark Callender (@callender_mark) reported from Kingston upon Thames, England

    5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken

  • StreetCube StreetCube (@StreetCube) reported from Kingston upon Thames, England

    @IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    @ThreeUK need someone to call me ASAP about your utter shit customer service before I cut mine and my family’s contracts immeadiately

  • aqthelad aj (@aqthelad) reported from Merton, England

    @ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too

  • aanteater_ Aanteater_ (@aanteater_) reported from Kingston upon Thames, England

    @miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    @ThreeUK need someone to call me ASAP about your utter shit customer service because I cut mine and my family’s contracts immeadiately

  • sarahjrose Sarah Rose (@sarahjrose) reported from Croydon, England

    Maybe @ThreeUK and @ThreeUKSupport are down as well as their network can't think why else they'd ignore me... 🤔

  • miserablekings Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England

    @ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.

  • VickyPukis Vicks That Foreign (@VickyPukis) reported from London, England

    Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!

  • PelhamB PelhamB (@PelhamB) reported from Croydon, England

    @ThreeUK you are literally the most incompetent mobile network. I returned a home signal box to you on Dec 18th, have provided proof of this TWICE by email and you have still sent me a bill for £75. This is the second time your Norwich centre have lost a returned signal box

  • zoeycol Zoe. (@zoeycol) reported from London, England

    @amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them

  • jasonford1988 Jason Ford (@jasonford1988) reported from Kingston upon Thames, England

    @Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mattttt66 Matt Little (@Mattttt66) reported

    @ThreeUKSupport Just been having a look through your @Trustpilot reviews. 2 stars out of 5 😳 I see it's not just me who's unhappy with your service!

  • neilbyrne1 Neil Byrne (@neilbyrne1) reported

    @ThreeUKSupport I did an online complaint on Monday and I still haven’t had a reply

  • Mattttt66 Matt Little (@Mattttt66) reported

    @ThreeUKSupport The chat service is a joke Ali, sorry there's no way on earth I'll waste my time on there again. Hence why I'm now on here.

  • Tom_Griffin1 Tom Griffin ♿️ (@Tom_Griffin1) reported

    @Three_Is_Broken Yet more lengthy breaks in service from @threeUK this has been going on for more than two week. Their customer service has been diabolical, they don’t care, Fortunately I have a new provider on Monday.

  • Sophie23301421 Sophie (@Sophie23301421) reported

    absolutely awful service from @ThreeUK wasted 2 days waiting in , multiple calls, requests not followed, 2.5 hours of calls, landline purchased to sort it all out and offered £10 compensation. TEN POUNDS

  • justbeccalynne becca (@justbeccalynne) reported

    @ThreeUKSupport hi can i send a dm about an account question i need help with?

  • Jessnuni Jess Nunes (@Jessnuni) reported

    @ThreeUK @ThreeUKSupport what on earth will it take for me to get some customer service!? I am desperate to leave 3 and have been trying to do so for months but calls are useless and the online chat keeps getting cut off. Worst customer service, worst network!!!

  • Hockeymatt Matt Sparling (@Hockeymatt) reported

    @ThreeUKSupport I think that’s a very rude response implying this is of my doing. I declined the offer as I had already had a very bad experience on your webchat. I also offered to share all of the screenshots of that web chat but you didn’t seem to want that option. I

  • Goodematt_ Goodematt (@Goodematt_) reported

    @ThreeUK have got to be in contention for absolute worst customer service department ever, right? It's like you've just sat some random people in front of phones and said, that's the transfer button, and that's the script. #nightmare

  • Celestialgiza Mark Draper (@Celestialgiza) reported

    @ThreeUKSupport Despite having made numerous phones calls to your support team and being reassured every time that our contracts are firm, we get a letter today they are changing to an advance plan at an increase of £16 per month. 😡