3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Merstham, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, Mitcham, Epsom, Beckenham, and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 2 days ago |
|
Epsom
|
Phone | 24 days ago |
|
Beckenham
|
Internet | 25 days ago |
|
Croydon
|
Phone | 1 month ago |
|
Croydon
|
Wi-fi | 1 month ago |
|
Crawley
|
Internet | 1 month ago |
Community Discussion
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3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Ranjan Mallya (@RanjanMallya) reported from Croydon, England@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
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David Ratcliffe (@Edrat77) reported from Lambeth, England@ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.
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neeraj chawla (@neerajchawla22) reported from Redhill, England@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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James Street (@JamesPhizKFC) reported from Kingston upon Thames, England@ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !
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Service please (@Unhappyconsume1) reported from Crawley, England@ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.
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Ranjan Mallya (@RanjanMallya) reported from Croydon, EnglandDear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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Gary/Gawy (@MrSouthLondon) reported from Bromley, England@LukeChels @ThreeUK I hope you find a service which works for you
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Nickle Arse (@Brunts1980) reported from Lambeth, England@Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!
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Gary/Gawy (@MrSouthLondon) reported from Bromley, England@BensBigTrip @ThreeUK I’m sorry you’ve had bad trouble with them
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🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻 (@PDGCFC79) reported from Crawley, England@ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits
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Christopher Golds (@chrisgolds) reported from Lambeth, England@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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Ranjan Mallya (@RanjanMallya) reported from Croydon, England@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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Rob ‘Mr Vee’ Vary (@RobVary) reported from Croydon, England@ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔
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Kieran (@kieranhistweets) reported from Croydon, EnglandConsistently terrible customer service and support from @ThreeUK @ThreeUKSupport
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chris crowley (@SW19lunchie) reported from Merton, EnglandStill no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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Gary/Gawy (@MrSouthLondon) reported from Bromley, England@LukeChels @ThreeUK I’ve never had a problem with Three myself, I used to be with them a number of years ago and always found them reliable
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Guy Armitage (@guyarmitage) reported from Lambeth, England. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Ranjan Mallya (@RanjanMallya) reported from Croydon, England@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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Ali (@Ali_Piracha12) reported from Croydon, England@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
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Benoit Berthe Siward (@TheSiward) reported from Lambeth, England@ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Scott (@AndrewS01250914) reported@ThreeUKSupport @AmazonHelp you guys might want to note this if others are having issues with this hardware. It's been a nightmare.
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Ashleys Autism Journey (@AshAutismStory) reported from Shrewsbury, England@ThreeUKSupport absolutely awful signal today in Shrewsbury today and just recently 😔😔😔
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tiyanna™ 🧡 (@tiyannataplin) reported@ThreeUKSupport I hope it’s within the next week or so because I may cancel and move to a new provider if it takes too long.
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Faseeha (@memyselfanddddi) reported@ThreeUK worst customer service on the planet?!!! I lost my phone because of 3 network. And had to buy a new phone- £700. And now they want me to pay a cancellation fee- different to what they first told me?! Awful awful network and customer service.
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pageyboc66 (@pageyboc) reported@ThreeUK please sort out your call centre. You have rung me 10 times and never said anything. I can't ring you as it relates to an order that didn't go through - so no number!
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Z (@zoedkirk) reported@ThreeUK absolute **** service. Still not received device to have internet at our unit, as you have tried to deliver to the incorrect address!! Trying to get through on the phone, Still waiting on hold! Sort yourselves out as I am close to cancelling the contract with you!!
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Muktar (@muktarahmed_) reportedOi @ThreeUK are there issues with call quality in Exeter? Cauee mine has been dreadful for weeks
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Ming the merciful (@pro_chrono) reported@ThreeUKSupport @dawsmac Working on a fix for four years and still not sorted it.
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Jack (@CFCJacck) reported@ThreeUK @ChelseaFC @ChelseaFCW If we don’t win against arsenal I’m tempted to support someone else lads
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Ben (@thisisbenr) reported@ThreeUK hi, our WiFi has just stopped working, everything on but no connection to the Internet. Any issues in Birmingham area or any other reason this is happening?