3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 11/18/2025 23:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (12%)

    Phone (12%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Croydon, London, Sutton, Redhill, Kingston upon Thames and Crawley.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • ElodieMescam Elodie Mescam (@ElodieMescam) reported from Lambeth, England

    @ThreeUKSupport My bills... I have been trying to resolve it for 2 weeks now, writting on twitter, going to the shop etc. I want a refund of the data outside my subscription because i never been warned that I was outside and want to cancel my data boost

  • Andyforrest90 andy forrest (@Andyforrest90) reported from Kingston upon Thames, England

    @ThreeUK is the network down in kt3 i can't use my phone without Wi-Fi

  • pauloajsilva captain odair ♆ (@pauloajsilva) reported from Lambeth, England

    I just can't wait to leave @ThreeUK! What a terrible service.

  • andretheprod FAKE OUT NOW‼️LINK IN MY BIO (@andretheprod) reported from Lambeth, England

    @ThreeUK I beg you guys fix you’re network coverage. Everywhere I go I can’t get any signal 👎🏾👎🏾

  • ItinerantHam John - M0IDA (@ItinerantHam) reported from Crawley, England

    @ThreeUKSupport signal report for you. If you want to make a call upstairs in LGW South terminal, please ask all your customers to gather near the rail outside Accessorize - its the only place you get more than zero bars

  • bumpiegin Hayley Dulson-Hughes (@bumpiegin) reported from London, England

    @ThreeUKSupport Nope. Had to hang up after waiting for 15 mins

  • ranjanmallya Ranjan Mallya 🇮🇳 (@ranjanmallya) reported from Croydon, England

    @ThreeUK Miserable customer service on #ThreeUK!

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Lambeth, England

    @ThreeUKSupport Tethering not working at all on 4G and with errors on 3G in Clapham today :(

  • DarrenStocking Darren Stocking (@DarrenStocking) reported from Lambeth, England

    @ThreeUK and @NintendoUK it seems #Three5G service does not work at all with #nintendoswitchonline this is now a complete show stopper for me! Switch games that don't use the online service like #fortnite or #PaladinsGame work fine but this #NATTypeD issue cripples online!

  • tobeconfirmed Ramzi Yakob (@tobeconfirmed) reported from Bromley, England

    @jopkins @ThreeUK Yes. Doing planned network improvement today according to network status checker on the website.

  • helloshaunni SHAUNNI⚡️ (@helloshaunni) reported from Lambeth, England

    @ThreeUKSupport Hi yes, it is correct but it’s also not linked to just one post code this is a near constant problem and switching between 3G / 4G doesn’t help. My phone signal is always fine for calls and texts it’s just the internet.

  • wenjietourism Dr Wenjie Cai (@wenjietourism) reported from Bromley, England

    @ThreeUK customer relations team is absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokers! #DonotUseThree #WorstCustomerService

  • ranjanmallya Ranjan Mallya 🇮🇳 (@ranjanmallya) reported from Croydon, England

    @ThreeUK Getting through to customer service is a nightmare. It says the wait time is over 15 minutes now and so was the case with over the weekend.. Help!!!!

  • RejiYates #ALWAYSVUETHINGS (@RejiYates) reported from Lambeth, England

    @UKKelendriaa @ThreeUK Mine is £8 😭😭😭. Three needs to fix the signal issue cause it’s annoying

  • FedPoulton The Fed (@FedPoulton) reported from Lambeth, England

    @ThreeUKSupport Tried that, doesn't work. Didn't expect it to, because this is not an overuse problem. Greyhound lane has been like this for years. It is obviously a weak/faulty signal. The local transmitter needs repairing/boosting. Please get it sorted. Thank you.

  • feyi_cfc Nezuko (God forgive me) (@feyi_cfc) reported from Croydon, England

    @ThreeUK is such a crap network. I can’t even check how much my bill is for the month as my signal is absolutely AWFUL! What a waste! Absolutely awful network!!

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • djjjfrost Jumpin Jack Frost (@djjjfrost) reported from Croydon, England

    @IamLinguistics @ThreeUK Yeah bro mine's been awful for a few months now

  • tobeconfirmed Ramzi Yakob (@tobeconfirmed) reported from Bromley, England

    @jopkins @ThreeUK Id already checked today because my signal has dropped off a cliff too

  • ElodieMescam Elodie Mescam (@ElodieMescam) reported from Lambeth, England

    @ThreeUKSupport I went to portugal but never receive a message that I will be outside my fata plan or whatever... so i don t understand! Can we fo something for it ... best

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • GangstaGagz Gagalooooooo (@GangstaGagz) reported

    @ThreeUKSupport I didn’t want a replacement , I’ve been trying to get out of the contract but was told another new 5G sim would help with my signalling issues. The person from 3 sent it, now I can’t even get through to speak to an advisor. What do I do?

  • jordnmckay Jordan🎉🛹 (@jordnmckay) reported

    @ThreeUKSupport I've tried this but it then asks me to put in my email address and password for my account ... which doesn't work because I don't have one!!

  • wildlime Brendan 🌈 (@wildlime) reported

    @PSobocki @ThreeUK Ok so your phone and tablet is connected to a router? or you mean you have a sim in both phone and tablet? What router do you have? As Three has rolled out some new spectrum but the router needs to support this as well

  • LindenWade Linden Wade (@LindenWade) reported

    @ThreeUKSupport I’ve just ordered a 5G Hub to try out at home. If for whatever reason 5G becomes unavailable, will it automatically switch to a 4G signal?

  • GoMcMahon #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @ThreeUK why is the signal now so bad, you made changes in our area and now the quality of the connection is rubbish. #RefundMyAccount

  • ojd1979 Owen Davies (@ojd1979) reported

    @ThreeUKSupport Thanks Scott, absolute waste of an hour, still can’t get my issue resolved. for a communications company you guys aren’t at it. which is a concern. thankfully i am not and will never use 3 mobile. awful awful company to deal with. staff just say whatbthey want!

  • ojd1979 Owen Davies (@ojd1979) reported

    @ThreeUKSupport No, apparently a letter was sent on the 10th July, never turned up, I was told another letter will be sent, but hold no hope that it will be received as per the other 5 letters that have been sent, its just not good enough and this has been going on since May.

  • Ilbow1 Lee Hill (@Ilbow1) reported

    @ThreeUKSupport After trying to cancel 2 contracts, without a refund or an apology, Three offer me a deal, same contracts, not £19, or £10.71, but now £8. Why muck customers around in the first place

  • leighmond1066 Leighmond1066 (@leighmond1066) reported

    @Redgirl2019 @DPD_CustUK @ThreeUK Bad tardy Keith

  • galatolars galatolars (@galatolars) reported

    @ThreeUKSupport You have the worst customer service and you network doesn’t work!!!