1. Home
  2. Companies
  3. 3 (Three)
  4. Merstham
3 (Three)

3 (Three) outages and service status in Merstham, England

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Merstham, including 0 direct reports.
  • The most common problems reported in this area mention E-mail, Internet, and Total Blackout.
  • 33% E-mail (33%)
  • 33% Internet (33%)
  • 33% Total Blackout (33%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 7: Problems at 3 (Three)

3 (Three) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Merstham, England

The most recent 3 (Three) outage reports came from the following cities: Crawley, Epsom, East Grinstead, and Mitcham.

CityProblem TypeReport Time
Crawley E-mail 19 days ago
Epsom Internet 25 days ago
Epsom Total Blackout 25 days ago
East Grinstead Wi-fi 2 months ago
Mitcham Internet 2 months ago
Croydon Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • neerajchawla22
    neeraj chawla (@neerajchawla22) reported from Redhill, England

    @ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

  • Hempomatt
    Matty (@Hempomatt) reported from Croydon, England

    Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere

  • crybabyrainface
    crybabyrainface (@crybabyrainface) reported from Gatwick, England

    @ThreeUKSupport new customer (2 weeks) at Gatwick airport south terminal. No mobile signal. I'm starting to regret switching from Vodafone. Please sort this out. I'm on the free wifi sending this tweet.

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    I love the fact that in this day and age I still can’t get signal on my phone at work. And seeing as my hours keep going up and I spent my life there these days it isn’t good @ThreeUK @ThreeUKSupport. My phone basically becomes a very expensive iPod for 7 or more hours a day.😒🙄

  • Brunts1980
    Nickle Arse (@Brunts1980) reported from Lambeth, England

    @LatinDJg @Three_Is_Broken @ThreeUK @ddyson3 @ThreeUKSupport I was waiting since August 2019, ust get them to allow you to cancel your contract without charge and walk away!

  • Torogram87
    Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUKSupport Well it’s not good enough I’m a flight attendant on standby if I get a call and it doesn’t go through I’m the one who gets a meeting and a note on my record!!What exactly am I paying for his seems to be constantly happening so why am I paying my bill for service that’s not workin

  • massimauri
    Pikejump (@massimauri) reported from Merton, England

    @ThreeUK morning is the service down at sw193Ax?

  • Gcrobb
    Graeme (@Gcrobb) reported from Merton, England

    @ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?

  • jackson21348376
    jackson (@jackson21348376) reported from Bromley, England

    @ThreeUK I recently switched to three after mind blowing offers from customer care executive. Internet connection on and off for almost one week and not even getting 3G speed from 5G hub. Will wait for 2 more days, if it is same i will think of disconnection.

  • StreetCube
    StreetCube (@StreetCube) reported from Kingston upon Thames, England

    @IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin

  • spinneywoods
    Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUKSupport ffs why is my service so poor told it could be my phone guess what new phone same poor reception

  • thekinaton
    Jason Sensation (@thekinaton) reported from Lambeth, England

    @articeddie @JanetteMilligan @ThreeUKSupport @ThreeUK They are probably service update emails from @ThreeUK

  • MrSouthLondon
    Gary/Gawy (@MrSouthLondon) reported from Bromley, England

    @LukeChels @ThreeUK I hope you find a service which works for you

  • granty3333
    Grant Nichols (@granty3333) reported from Bromley, England

    Quite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful

  • callender_mark
    Mark Callender (@callender_mark) reported from Kingston upon Thames, England

    5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken

  • Hempomatt
    Matty (@Hempomatt) reported from Croydon, England

    @ThreeUK are actually ******* hilariously bad

  • JamesPhizKFC
    James Street (@JamesPhizKFC) reported from Kingston upon Thames, England

    @ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !

  • MarkLight_
    Mark Light (@MarkLight_) reported from Bromley, England

    @ThreeUK I have NEVER experienced awful signalling problems since you have set up the 5G network! I pay you an obscene amount of money every month for a below par service!

  • caracasflat
    Caracasflat (@caracasflat) reported from Bromley, England

    This is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK

  • HoraceMighty
    MightyHorace (@HoraceMighty) reported from Lambeth, England

    @ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • grantdotdev
    Grant | Dev (@grantdotdev) reported

    @Carlz94x @ThreeUK They’re supposed to be **** hot since Vodafone bought them ! “Forming the largest uk network” my ***. I don’t get why my phone says 4/5G and 4 bars but can’t send an iMessage. ?!

  • SunyaSutti
    UDI for The North 🐧 (@SunyaSutti) reported

    Why do @ThreeUK make it impossible to contact them? First they insist on a phone numb - I'm a broadband customer ffs! When I did get past that their chat **** bot could only handle returns. After repeating myself a number of times & saying "human" loads too, it hung up!

  • aloevera75
    sharon pollard (@aloevera75) reported

    @ThreeUKSupport I have unlimited calls but I can't call anyone, I have received a message saying I've reached my spend cap, but I don't have one.ive turned my phone off and back on. My friend has the same issue.

  • Carlz94x
    CARLZ (@Carlz94x) reported

    @ThreeUK terrible network!! Never no signal! Sort it out !!!

  • stevelacey
    Steve Lacey 🔥 (@stevelacey) reported

    @robj3d3 @ThreeUK Also you consider getting a Google Voice US number for actual serious things that support it, aka everything non-UK

  • unluckyclay1981
    Dangerman (@unluckyclay1981) reported

    @ThreeUK Basically zero speed 3 days will we be refunded for lack of service?

  • backprints
    backprints️‍⚧️ (@backprints) reported

    sorry I'll take it back because the issue is with the @ThreeUK I'm using the ZTE 5G Router is absolutely trash please EVERYONE AVOID using it, the amount of stress and issues ive been having with it is unbelievable, now with the Vodafone merge my bandwidth has dropped too. Awful

  • smikealfred
    Jim Jones (@smikealfred) reported

    @ThreeUK @ThreeUKSupport that’s now over 24hrs our WiFi has been down. Can you provide an update when you expect normal service to resume please ? Old Colwyn, North Wales area

  • weird_pizza_
    Helen 👻 (@weird_pizza_) reported

    @ThreeUKSupport What’s going on with the signal in Crowthorne/Sandhurst? I have no signal at all

  • longboidan
    longboidan (@longboidan) reported

    @robj3d3 @ThreeUK Been roaming with o2 for 1.5 years straight so far and no issue yet 🤞