3 (Three) Outage Report in Merstham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at 3 (Three)
3 (Three) is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Mitcham, Epsom, Beckenham, Croydon, Crawley, Merton, Redhill, East Grinstead, Wallington and Bookham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Epsom |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Negro Kevin Owens
(@dukeofpeckham) reported
from
Croydon, England
Because my phone was connected to my WiFi since yesterday evening I didn't notice the @ThreeUK outage till this morning. I've been with them for 2 years and this is the first issue I've had with them. For what I pay and what I get I'm not going to beat them for the outage.
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport why’s your network done. Why you bothering with 5G when you can’t even run a network!!! 🤬🤬🤬🤬#Threemobile
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M 🇳🇬
(@melvgotti) reported
from
London, England
@ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either
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M 🇳🇬
(@melvgotti) reported
from
London, England
@ThreeUKSupport No. My signal is shit in central london and I can't even load YouTube videos or google maps on 4g
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Ranjan Mallya 🇮🇳
(@ranjanmallya) reported
from
Croydon, England
@ThreeUK Getting through to customer service is a nightmare. It says the wait time is over 15 minutes now and so was the case with over the weekend.. Help!!!!
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Martin Bentley
(@themib) reported
from
London, England
@Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.
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V.
(@Vanessssaxo) reported
from
London, England
@ThreeUK why is my service not working 😡
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Chris Merriman
(@ChrisTheDJ) reported
from
London, England
@ianbetteridge @ThreeUK Three has been down nationwide since midnight
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PelhamB
(@PelhamB) reported
from
Croydon, England
@ThreeUKSupport The CR2 postcode covers quite a large area. Where I am, the coverage map says 4G is available when in fact it is not and never has been. Your map is misleading at best.
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John - M0IDA
(@ItinerantHam) reported
from
Crawley, England
@ThreeUKSupport signal report for you. If you want to make a call upstairs in LGW South terminal, please ask all your customers to gather near the rail outside Accessorize - its the only place you get more than zero bars
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@TheHodge @ThreeUK Three. It's a known problem though
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Ranjan Mallya 🇮🇳
(@ranjanmallya) reported
from
Croydon, England
@ThreeUK Miserable customer service on #ThreeUK!
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ray
(@sihamray) reported
from
Lambeth, England
@ThreeUK has to have the worst service in the world 🤬
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
To those, like me, who are lacking data/internet on the @ThreeUK network, I see that @ThreeUKSupport are stating that the network are having data issues. It's not your phone! It's been down since last night.
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Ranjan Mallya 🇮🇳
(@ranjanmallya) reported
from
Croydon, England
@ThreeUK The customer service representative of yours mentioned I will not be put on music after 25 minutes wait but no, am on music yet again.. #ThreeUK
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captain odair ♆
(@pauloajsilva) reported
from
Lambeth, England
I just can't wait to leave @ThreeUK! What a terrible service.
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Chess Galea
(@chess_galea) reported
from
London, England
@ThreeUKSupport trying to use the chat feature on the app it’s not working
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Uncle Lobos
(@AbuQaadirr) reported
from
Bromley, England
@ThreeUKSupport I had 0 network at work yesterday. Streatham to be precise and here in Orpington same thing.
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Elodie Mescam
(@ElodieMescam) reported
from
Lambeth, England
@ThreeUKSupport My bills... I have been trying to resolve it for 2 weeks now, writting on twitter, going to the shop etc. I want a refund of the data outside my subscription because i never been warned that I was outside and want to cancel my data boost
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus Farran
(@MarcusFarran) reported
@ThreeUKSupport awful service from three again. My wife bought a new contract with you 1 month ago. She asked support if she could transfer her old number from an existing three account to the new one. Your support said she would need to wait for her old account contact to end.
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Matt
(@MattCDoyle_) reported
@ThreeUKSupport Why am I being forced to upgrade to your ridiculous contracts when as a new customer I could buy the phone outright and then just sign up for a sim?
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maraneto
(@mariano_randon) reported
@ThreeUKSupport I’ve been having connection issues with my broadband since yesterday and now is not even connecting. Phone to get support is closed already , can you help?
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Selina JS 🏴🇩🇪🇬🇬🏴⚒️
(@selz_j) reported
@ThreeUKSupport hi, I am still having problems with my mobile broadband connection - there are no issues with the mast in my area anymore but my modem is still saying it's online but won't connect to anything. Is there any chance I can be sent a new one?
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H O
(@Har234234) reported
Please can someone help me @ThreeUKSupport my home broadband is unusable and has been for a while!
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maria formosa
(@mariaformosa3) reported
@ThreeUK continuing to charge me for two years past contractfor a phone I don’t have. Now refusing to cancel despite numerous request. Avoid.
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bees
(@xhpt2) reported
Pls my service and internet has been soooo crap and I’m so close to throwing my phone. @ThreeUK @ThreeUKSupport why is your network horrendous ???
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Puta Behave 💚🦎
(@misstkjiya) reported
3 network sucks today @ThreeUK @ThreeUKSupport
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Dawn
(@dawnee84) reported
@ThreeUKSupport I did. They said there was a problem with a neighbouring mast. This seems to be a new issue though..
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Marco Lingazzi
(@lingazzi) reported
@ThreeUKSupport I have three accounts with Three one for phone and two for tablets. I need to cancel the two tablet accounts but I don't have the numbers for them how do I get them to cancel contracts Many thanks Alan Duggan