3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 02/05/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Merton, Crawley, Redhill, East Grinstead, Wallington, Epsom, Bookham, Kingston upon Thames, Caterham and Reigate.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    @ThreeUK are actually ******* hilariously bad

  • IamCrypto16 IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England

    @ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • pyoulou El Ceprino (@pyoulou) reported from Croydon, England

    Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    I love the fact that in this day and age I still can’t get signal on my phone at work. And seeing as my hours keep going up and I spent my life there these days it isn’t good @ThreeUK @ThreeUKSupport. My phone basically becomes a very expensive iPod for 7 or more hours a day.😒🙄

  • digitaldownfall Chris von Eitzen (@digitaldownfall) reported from Merton, England

    So, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…

  • nicktredrea Nicholas Tredrea (@nicktredrea) reported from Bromley, England

    @ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    Why do you @ThreeUK tell there was good network coverage in Croydon ???

  • spinneywoods Darren Woods (@spinneywoods) reported from Croydon, England

    @ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age

  • pyoulou El Ceprino (@pyoulou) reported from Croydon, England

    @ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?

  • dergal Gerry White SEO geek (@dergal) reported from Redhill, England

    @ThreeUK I seriously would raise this as an issue

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @ThreeUKSupport Everyone seems to have issues whatever network they are on (I presume so but I’ve not asked everyone what network they are on). It’s the only downside of where I work. Its just very annoying not being able to use my phone on my breaks.

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.

  • granty3333 Grant Nichols (@granty3333) reported from Bromley, England

    Quite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • JackieWarner13 jac (@JackieWarner13) reported from Lambeth, England

    Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • nufc_will will metcalf (@nufc_will) reported

    @ThreeUK your customer Sevices are an absolute joke. I have tried to contact them 6 times and been cut off at varying lengths of time throughout the call. Repeating myself several times in the process. Never called back. Really annoying

  • jayfray94 James Fraser (@jayfray94) reported

    @ThreeUKSupport My network isn’t working properly. On the phone they’re telling me they can’t find my account. I haven’t been able to complete work properly in over a week.

  • lucystephens2 Lucy Stephens (@lucystephens2) reported

    @ThreeUK SOMEONE PLEASE HELP ME CANCEL MY MOBILE BROADBAND. YOUR LIVE CHAT IS CRAP

  • halllewis20 Lewis (@halllewis20) reported

    @ThreeUKSupport £44 for a data sim that lasted two days!!! Absolute rip off then I topped up £15 on a sim that you are saying doesn’t work! Please refund ASAP! I’m not letting this go! So bloody greedy and using this awful time to profit off people!!!

  • ApplecrossCouns Georgia Swift - Applecross Psychotherapy (@ApplecrossCouns) reported

    @ThreeUKSupport I have been emailing social media support but getting nowhere

  • DaveLynesPhotos Dave Lynes Photography (@DaveLynesPhotos) reported

    Wondering when the never ending saga with @ThreeUK will end that started 1st December and still hasn't been resolved. GIVE ME BACK MY MONEY YOU OWE ME.

  • halllewis20 Lewis (@halllewis20) reported

    @ThreeUKSupport @haddington £44 for a data sim that lasted two days!!! Absolute rip off then I topped up £15 on a sim that you are saying doesn’t work! Please refund ASAP! I’m not letting this go! So bloody greedy and using this awful time to profit off people!!!

  • garcia_filipa Filipa Garcia (@garcia_filipa) reported from Carrickfergus, Northern Ireland

    @ohaymonica @ThreeUK It is not... had the same issue

  • sstkennedy Shaun Kennedy (@sstkennedy) reported

    @ThreeUK has the absolute worst signal in the country

  • ohaymonica monicaaa 🧸 (@ohaymonica) reported

    Why does take me 4/5 attempts to get through to @ThreeUK and even then just being put on hold and listening to static until i need to hang up and do it all over again.