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3 (Three)

3 (Three) outages and service status in Merstham, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Merstham, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Merstham, England

The most recent 3 (Three) outage reports came from the following cities: Croydon, Crawley, and Epsom.

CityProblem TypeReport Time
Croydon Internet 21 days ago
Crawley E-mail 2 months ago
Epsom Internet 2 months ago
Epsom Total Blackout 2 months ago
East Grinstead Wi-fi 2 months ago
Mitcham Internet 3 months ago

Community Discussion

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3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • jasonford1988
    Jason Ford (@jasonford1988) reported from Kingston upon Thames, England

    @Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.

  • jonny_pearson
    Jonny Pearson (@jonny_pearson) reported from Lambeth, England

    @ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!

  • karlos437
    karl matthews (@karlos437) reported from Kingston upon Thames, England

    @ThreeUK need to speak to uk person who can help!! Foreign call centres:(

  • RanjanMallya
    Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!

  • Torogram87
    Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUK @ThreeUKSupport why am I paying for no service!!! For@best part this month my signal has been non existent!!

  • Lu_uke
    Luke (@Lu_uke) reported from Merton, England

    Gosh @ThreeUK has one of the worst internet signal ever in #UK I’ll never recommend it!

  • JoshuaHepple
    Josh Hepple (@JoshuaHepple) reported from Lambeth, England

    @ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks

  • sarahjrose
    Sarah Rose (@sarahjrose) reported from Croydon, England

    Maybe @ThreeUK and @ThreeUKSupport are down as well as their network can't think why else they'd ignore me... 🤔

  • RanjanMallya
    Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?

  • adizadiva7
    Adiza Shardow 🇬🇭 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@adizadiva7) reported from Lambeth, England

    Same here talk about bad timeline lol @ThreeUK

  • Lord_Chappers
    J Chapman (@Lord_Chappers) reported from Crawley, England

    @ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.

  • PDGCFC79
    🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻 (@PDGCFC79) reported from Crawley, England

    @ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits

  • miserablekings
    Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England

    @ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.

  • CDeSantana
    Carlos De Santana (@CDeSantana) reported from Crawley, England

    @ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?

  • JackieWarner13
    jac (@JackieWarner13) reported from Lambeth, England

    Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • thekinaton
    Jason Sensation (@thekinaton) reported from Lambeth, England

    @ThreeUK where do I send my WiFi bill to. . Not had any issue 3g/4g today so had to pay for BTwiFi. Thanks @Ofcom @BBCWatchdog @Three_Is_Broken

  • forestschooling
    Stephen Simpson FSUK (@forestschooling) reported from Kingston upon Thames, England

    @ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.

  • aanteater_
    Aanteater_ (@aanteater_) reported from Kingston upon Thames, England

    @miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK

  • caracasflat
    Caracasflat (@caracasflat) reported from Bromley, England

    @ThreeUKSupport Thank you Scott, the post code is BR3 1PD We have only 1 month with the service and we can’t make it work.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ImmaStar26
    xXx (@ImmaStar26) reported

    @ThreeUK Day 10 with NO service! No one contacted me on day 7 as advised and when I chased for an update I was told to wait a further 14 days! Tried to close my account via the app but it won’t allow me.

  • demube
    Deborah Benady 💙 (@demube) reported

    @ThreeUK every time I try to make a call my signal cuts out. This has been going on for week. I live in SE13. I cannot ring you to complain! Please sort it out!

  • ImmaStar26
    xXx (@ImmaStar26) reported

    @ThreeUK I've been without service for 4 days. Every day since my service stopped, I've contacted support, and each time I've been told to "wait 7 days." If I'm being told that every single day, when exactly are those 7 days supposed to be up?

  • helloitsolly
    Olly (@helloitsolly) reported

    @robj3d3 @ThreeUK @GoRoamless Does that mean if you were on holiday for 2 months and didn't use it, they would also cancel? Seems odd Either way, Roamless will be very useful to have if you continue to travel as it's esim, works everywhere, does text and does calls

  • jamesshawvideo
    jamesshawvideo (@jamesshawvideo) reported

    Hey @ThreeUK - why is your mobile home broadband so consistent awful? I’ll be removing my direct debit and sending your hub back the shop. You cannot charge people for such a poor service.

  • NeddyOrNot
    Neddy (@NeddyOrNot) reported

    It should be illegal how phone companies handle cancellations once your minimum term ends. If the contract's over, I should be able to cancel it online in 30 seconds, not spend an hour jumping through hoops just to stop paying them. I'm talking about @ThreeUK here, but let's be honest, they're all at it. Why is this still considered acceptable?

  • DavidCl88428325
    David Clarke (@DavidCl88428325) reported

    @ThreeUKSupport and again 1845 hrs we loss service again, no calls no texts no data, no response or compo for the number of drop outs, snd all out stoppages since june alone!

  • wulfsagemakes
    wulfsage (@wulfsagemakes) reported

    @robj3d3 @ThreeUK Yeah giffgaff been just paying the minimum sim only plan since before I left UK, never had issues. If you don’t pay it for a few months they threaten to close it.

  • 80iishh
    huey freeman (@80iishh) reported

    @ThreeUK @ThreeUKSupport soon reach. So the signal better be sorted or we’ll be speaking

  • Dalanamz
    Mahégal (@Dalanamz) reported

    I've messaged several times to cancel and still nothing has been done @ThreeUKSupport