3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (46%)
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Total Blackout (27%)
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Phone (18%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Caterham, Reigate, Redhill, Morden and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Grant Nichols
(@granty3333) reported
from
Bromley, England
Quite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful
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Matty
(@Hempomatt) reported
from
Croydon, England
@ThreeUK are actually ******* hilariously bad
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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Nicholas Tredrea
(@nicktredrea) reported
from
Bromley, England
@ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@ThreeUK I seriously would raise this as an issue
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.
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Darren Woods
(@spinneywoods) reported
from
Croydon, England
@ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age
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El Ceprino
(@pyoulou) reported
from
Croydon, England
Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK
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Richard Kingcott
(@RICHARDKINGCOTT) reported
from
Lambeth, England
@ThreeUKSupport why does my phone not get a signal out and about in central London? Myself a couple of people I know are suffering the same lack of signal.
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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El Ceprino
(@pyoulou) reported
from
Croydon, England
@ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
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Matty
(@Hempomatt) reported
from
Croydon, England
Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?
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Matty
(@Hempomatt) reported
from
Croydon, England
Why do you @ThreeUK tell there was good network coverage in Croydon ???
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Chris von Eitzen
(@digitaldownfall) reported
from
Merton, England
So, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…
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jac
(@JackieWarner13) reported
from
Lambeth, England
Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Elizabeth Takon
(@lnwosisi) reported
@ThreeUKSupport I told them the last time that I will only reach out one last time and that is what I am doing because calling hasn't worked. The next time it will be ombudsman looking into the issue. Somethings don't have to be so difficult but you guys make it so.
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Chipesha Chanda 🗨️
(@ChipeshaChanda) reported
@ThreeUK @samaritans You're lying right? We know you lot let Chelsea fan's down, no one should trust anything you say
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Manny o
(@Mannyo1221) reported
@ThreeUKSupport now that Three have announced they are going to close down the 3G network, will the 4G network be improved before this happens as my rural home town currently has no 4G or 5G coverage. At home I am stuck with Wifi calling due to lack of signal. 3G barely ok.
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Hannah(:
(@AkidCanDream) reported
@ThreeUK Why is your signal so god damn awful?? Why have I got 3G when I live 15 minutes away from the city centre? You’d think it was the Stone Age 😤
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Russell Elliott
(@RussElliott96) reported
@ThreeUK hello just joint your network and the other day. I went out today 5 mins up the road to my local Tesco I get a call but the signal was so bad I couldn’t hear anything but I had signal bars
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Gus Aguilar-Miranda
(@GAguilar0584) reported
@ThreeUKSupport I guess you should talk to your customer service staff!
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Prince Nuel
(@Prince_nuel_ke) reported
@ChelseaFC When are we dropping this @ThreeUK **** on our beloved uniform? It sucks. You stick with those who stood by your side when you were at your lowest😔
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Elizabeth Takon
(@lnwosisi) reported
@ThreeUK I am trying not to tweet about the issue but can you guys refund my money. It’s over a month now and every time I call I hear you will get it in three working days but it’s almost 5 weeks and I haven’t seen my refund. Maybe ombudsman has to come into the issue
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Elizabeth Takon
(@lnwosisi) reported
@ThreeUKSupport I have called severally and they keep saying the payment has been approved and I will get it in 3 days, which has been a lie. You take the phone , take the money, very poor service
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Elizabeth Takon
(@lnwosisi) reported
@ThreeUKSupport That is not what i was told and we are gone past this. Your customer service says the person who sold me the phone gave me a wrong information. They are supposed to return money paid on the account since January.