3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 01/11/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Kingston upon Thames, Caterham, Reigate, Redhill, Morden and Sutton.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • Vanessssaxo Vanessa. (@Vanessssaxo) reported from London, England

    @ThreeUK I don’t pay my bill every month to have shit connection fix up thank u.

  • FedPoulton The Fed (@FedPoulton) reported from Lambeth, England

    @ThreeUKSupport Tried that, doesn't work. Didn't expect it to, because this is not an overuse problem. Greyhound lane has been like this for years. It is obviously a weak/faulty signal. The local transmitter needs repairing/boosting. Please get it sorted. Thank you.

  • jdaykin Jerry Daykin (@jdaykin) reported from London, England

    @ThreeUK @NinaWest @AttitudeMag I just wish you had supported me with half decent signal during the parade itself 😜 but keep up the good work #Pride wise!

  • barbicanben Ben Stewart (@barbicanben) reported from Merton, England

    I've done it - after years of being on the @ThreeUK network I've just ordered a SIM from @EcotalkMobile and will port my number as soon as it arrives. Cheaper than my old Three tariff, good for the environment, and the data speeds can't be any worse than Three!

  • Malcy7 Malcolm Saunders (@Malcy7) reported from London, England

    @ThreeUK hi, can you give me any information regarding the coverage in the Uk postcode DA17 area, as recently the reception has been awful. Thanks.

  • andretheprod FAKE OUT NOW‼️LINK IN MY BIO (@andretheprod) reported from Lambeth, England

    @ThreeUK I beg you guys fix you’re network coverage. Everywhere I go I can’t get any signal 👎🏾👎🏾

  • tobeconfirmed Ramzi Yakob (@tobeconfirmed) reported from Bromley, England

    @jopkins @ThreeUK Id already checked today because my signal has dropped off a cliff too

  • wenjietourism Dr Wenjie Cai (@wenjietourism) reported from Bromley, England

    @ThreeUK customer relations team is absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokers! #DonotUseThree #WorstCustomerService

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Lambeth, England

    @ThreeUKSupport Tethering not working at all on 4G and with errors on 3G in Clapham today :(

  • bumpiegin Hayley Dulson-Hughes (@bumpiegin) reported from London, England

    @ThreeUKSupport Nope. Had to hang up after waiting for 15 mins

  • Andyforrest90 andy forrest (@Andyforrest90) reported from Kingston upon Thames, England

    @ThreeUK is the network down in kt3 i can't use my phone without Wi-Fi

  • Claytoncast Paul Clayton (@Claytoncast) reported from Bromley, England

    So the good thing is that despite webchat and @ThreeUKSupport and @ThreeUK being dreadful they have just sent an automated text as to when my contract ends. If ever there was a hint to move service provider, that was it.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.

  • StevenHilleard steven hilleard (@StevenHilleard) reported from Bromley, England

    @M3lanieJC @ThreeUK EE isn’t great either, lose my signal all the time

  • Alealejandro328 Alejandro Patiño (@Alealejandro328) reported from Croydon, England

    @ThreeUK I am having the worst data connection around the Thornton Heath area, I never was like this but for the past 48 hours is getting worse even if I’m in the middle of the road or high street. I am not able to connect & yes everything is working fine. Very poor connection.

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • londonpommie Paul N (@londonpommie) reported from London, England

    @ThreeUKSupport Never in the 13 odd years I've been a customer!

  • tobeconfirmed Ramzi Yakob (@tobeconfirmed) reported from Bromley, England

    @jopkins @ThreeUK Yes. Doing planned network improvement today according to network status checker on the website.

  • charkellyalex charlotte (@charkellyalex) reported from West Molesey, England

    @ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service

  • wenjietourism Dr Wenjie Cai (@wenjietourism) reported from Bromley, England

    @ThreeUK customer relations team are absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokes! #DonotUseThree #WorstCustomerService

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • alexbcann Alex B Cann 🐟 (@alexbcann) reported

    @JamesMarriott @ThreeUK Well, fingers crossed. O2 didn't hang about, but then again I've never taken my mobile phone abroad. I leave it at home on the rare occasions I leave the UK!

  • Jeeves1969 Jeeves “Legacy Fan” (@Jeeves1969) reported

    @guardian @ThreeUK has also imposed a 2 month max. If you go past it, they don’t cancel the free roaming, they actually cancel your whole sim and not let you reactivate it. They also expect you to still pay the monthly contract after cancellation. They can go do one.

  • DJKeeZZa Kieron (@DJKeeZZa) reported

    @ThreeUK completely unacceptable practices, told that the ETF is £3.10 mis told information, made a complaint to have the complaint resolution ignored and now going to get charged the full amount.

  • weecalvin1509 Colin Maxwell (@weecalvin1509) reported

    @ThreeUKSupport No. I have never done that before. Maybe it was automatically on and switched itself off. I will try that. I assume that I can still phone home and receive calls for free?

  • DanSmallbone Dan Smallbone (@DanSmallbone) reported

    @grayvsearth @ThreeUKSupport Its been a nightmare! I am the same almost a week with no service. Good job no one is working from home!

  • danmo117 Dan (@danmo117) reported

    @GBNEWS My @ThreeUK contract is unlimited mins, texts, 12GB of data that I can use in 71 destinations around the world, 5G at no extra cost, no issues with coverage, all for £8 pm. It’s the only service I have that doesn’t require reviewing every year.

  • grayvsearth Gray Vs The Earth (@grayvsearth) reported

    @ThreeUKSupport What's the best way to place a formal complaint about service availability? I'm a 4G home broadband user and I haven't had more than 18 hours online in a straight 24 hours for nearly a week.

  • genie_gi Gina (@genie_gi) reported

    @ThreeUK It's still down, still having to tether to work phone to be able to wfh

  • SpillaneGary Gary spillane (@SpillaneGary) reported

    @ThreeUKSupport I have hard reset my phone numerous times I had to use McDonald’s WiFi to send this tweet it’s that bad 👎🏻👎🏻👎🏻😡😡😡

  • lizi_guest Lizi Guest💕✂️ (@lizi_guest) reported

    @ThreeUKSupport can someone please help me? My bill is £10 more than it should be. I’m going round in circles with everyone. Terrible service