3 (Three) Outage Report in Merstham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at 3 (Three)
3 (Three) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Crawley, Epsom, Croydon, Kingston upon Thames, Caterham, Reigate, Redhill, Morden and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Crawley |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUKSupport Spoke 2 someone from your team reckon they are going 2 cancel the account. we won't have 2 pay this £20 outstanding balance hope this is true its all wrong with what has happened
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Lauren Turner
(@BabyfaceLau) reported
from
Croydon, England
@ThreeUKSupport Nope never! Very confused 😂
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mary mandefield
(@mandefieldx) reported
from
Lambeth, England
Thank you @ThreeUKSupport for fully keeping me waiting for LONG. Trying to cancel a sim after your customer advisors told me.inhave dual sim when i do not
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deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUKSupport Will do shame can't get the money back which has already been taken from our bank account for a service we didn't ask for or wanted
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Paul Lagan
(@CFCJourno) reported
from
London, England
I’m a @ThreeUK customer and it’s becoming an embarrassment for them. Jake is right to call them out. They should support women’s football in general - Nissan gave the Spanish squad a new car to each player. @ThreeUK could aid all clubs with subsidised tariffs or phones
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Lorenzo Talotti
(@LorenzoTalotti) reported
from
Lambeth, England
@ThreeUKSupport Hi, it still doesn’t work at all. I turned on 4G data under suggestion of a 3 store but still nothing. A week ago it worked very well while I was home, now as soon as I step into my house, it starts not working at all.
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Ant G
(@antjpg) reported
from
London, England
In central London today and seriously crap reception from @ThreeUK as per usual.
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Claire McWatt
(@ClaireMcWatt) reported
from
Bromley, England
@em167 @ThreeUK help this poor woman pls #datadeals
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ben leedham
(@JamAndHoney) reported
from
Lambeth, England
If I didn’t have @ThreeUK Wifi calling I’d be totally cut off. I’m on my second iPhone now and a second SIM and I still get ‘No Service’. The phone doesn’t find the network or the WiFi, so I have to go in to settings and reconnect. 5 min later, same thing. I give up. 😭
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Malcolm Saunders
(@Malcy7) reported
from
London, England
@ThreeUK hi, can you give me any information regarding the coverage in the Uk postcode DA17 area, as recently the reception has been awful. Thanks.
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steven hilleard
(@StevenHilleard) reported
from
Bromley, England
@M3lanieJC @ThreeUK EE isn’t great either, lose my signal all the time
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Alejandro Patiño
(@Alealejandro328) reported
from
Croydon, England
@ThreeUK I am having the worst data connection around the Thornton Heath area, I never was like this but for the past 48 hours is getting worse even if I’m in the middle of the road or high street. I am not able to connect & yes everything is working fine. Very poor connection.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.
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Craig Dibble
(@rootdev) reported
from
Bromley, England
@ThreeUKSupport Thanks for the reply but it’s possibly a bit late now, the #Eurovision polls closed about 12 hours ago! 😋 (Other people were reporting problems too but I did eventually get through)
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Jerry Daykin
(@jdaykin) reported
from
London, England
@ThreeUK @NinaWest @AttitudeMag I just wish you had supported me with half decent signal during the parade itself 😜 but keep up the good work #Pride wise!
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Paul N
(@londonpommie) reported
from
London, England
@ThreeUKSupport Never in the 13 odd years I've been a customer!
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Vanessa.
(@Vanessssaxo) reported
from
London, England
@ThreeUK I don’t pay my bill every month to have shit connection fix up thank u.
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Paul Clayton
(@Claytoncast) reported
from
Bromley, England
So the good thing is that despite webchat and @ThreeUKSupport and @ThreeUK being dreadful they have just sent an automated text as to when my contract ends. If ever there was a hint to move service provider, that was it.
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Ben Stewart
(@barbicanben) reported
from
Merton, England
I've done it - after years of being on the @ThreeUK network I've just ordered a SIM from @EcotalkMobile and will port my number as soon as it arrives. Cheaper than my old Three tariff, good for the environment, and the data speeds can't be any worse than Three!
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charlotte
(@charkellyalex) reported
from
West Molesey, England
@ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph
(@JosephO__) reported
@ThreeUK be embarrassed how bad your company is
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Phil
(@p26bow) reported
@ThreeUKSupport At least you have a working network here unlike @EE
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Odhiambo Odhiambo🇰🇪
(@TheOdhiambos) reported
@FrankKhalidUK @kenzyM_ I have never bought a jersey since Samsung. I disliked the Yokohama and @ThreeUK were disloyal to us. There logo shouldn't be there
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AJ
(@bronsonspurs79) reported
@ThreeUKSupport Had enough of your **** network, 12 year customer and had enough, go **** yourselves
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Ben
(@TwoWholeWorms) reported
Just got off the phone with @ThreeUKSupport to resolve an issue, and I have to say that Poonam was an absolute joy to talk to. Very friendly customer service, and she was incredibly helpful, way beyond the end of her shift!
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tracy andrews
(@atracy658) reported
@ThreeUK what a disgrace your 'capped' system is. Not to mention your customer service is less than helpful! Here's a tip... #dontgetaphonecontractwiththree
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Odhiambo Odhiambo🇰🇪
(@TheOdhiambos) reported
@FrankKhalidUK I have never bought a jersey since Samsung. I disliked the Yokohama and @ThreeUK were disloyal. Their logo shouldn't be there
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Slybacon
(@Slybacon123) reported
@BrianBengal @ThreeUK are terrible for oversubscribing and as a result, the network is badly congested. Their 4G is the worst, regularly telling customers to switch devices to 3G for speed improvements.
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Heather Butler
(@Heath_cb) reported
@ThreeUKSupport There is never an advisor on the chat. And I can’t access my own account because it’s blocked. I wanted the line to be blocked not my online account! And calling from overseas costs a fortune. This has been the most painful fiasco ever @ThreeUKSupport
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mos ❼
(@MOHSlN) reported
@ThreeUKSupport Nope. Keep saying 'phone back', 'phone back'. I will never advise anyone to use a 3 contract ever again. your company is useless.