3 (Three) Outage Report in Merstham, Surrey, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (51%)
-
Phone (21%)
-
Total Blackout (19%)
-
Wi-fi (7%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, London, Epsom, Crawley, Kingston upon Thames, Caterham, Reigate, Redhill and Morden.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Phone | |
| Croydon |
Phone | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
-
Ant G
(@antjpg) reported
from
London, England
In central London today and seriously crap reception from @ThreeUK as per usual.
-
Malcolm Saunders
(@Malcy7) reported
from
London, England
@ThreeUK hi, can you give me any information regarding the coverage in the Uk postcode DA17 area, as recently the reception has been awful. Thanks.
-
deano kerridge
(@famousdeano) reported
from
London, England
@j_welbs @ThreeUK Took money out of my account and i'm not even with them never have been
-
ben leedham
(@JamAndHoney) reported
from
Lambeth, England
If I didn’t have @ThreeUK Wifi calling I’d be totally cut off. I’m on my second iPhone now and a second SIM and I still get ‘No Service’. The phone doesn’t find the network or the WiFi, so I have to go in to settings and reconnect. 5 min later, same thing. I give up. 😭
-
Jessica Shutt-Vine
(@jshuttvine) reported
from
Lambeth, England
. @ThreeUK shock horror no phone signal AGAIN pleased my contract ends next month, happened too many times! #byyyyebeeech
-
Paul Clayton
(@Claytoncast) reported
from
Bromley, England
So the good thing is that despite webchat and @ThreeUKSupport and @ThreeUK being dreadful they have just sent an automated text as to when my contract ends. If ever there was a hint to move service provider, that was it.
-
deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUK want this problem sorted 2day and all the money u have took back nothing in this house is 2 do with 3 never have and judgeing by this never will get this sorted u have gave me the **** @BBCWatchdog
-
Lauren Turner
(@BabyfaceLau) reported
from
Croydon, England
@ThreeUKSupport Nope never! Very confused 😂
-
deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUKSupport Spoke 2 someone from your team reckon they are going 2 cancel the account. we won't have 2 pay this £20 outstanding balance hope this is true its all wrong with what has happened
-
Paul Lagan
(@CFCJourno) reported
from
London, England
I’m a @ThreeUK customer and it’s becoming an embarrassment for them. Jake is right to call them out. They should support women’s football in general - Nissan gave the Spanish squad a new car to each player. @ThreeUK could aid all clubs with subsidised tariffs or phones
-
Lorenzo Talotti
(@LorenzoTalotti) reported
from
Lambeth, England
@ThreeUKSupport Hi, it still doesn’t work at all. I turned on 4G data under suggestion of a 3 store but still nothing. A week ago it worked very well while I was home, now as soon as I step into my house, it starts not working at all.
-
Matt
(@mstarmatt) reported
from
Merton, England
Yet again completely blown over by the fantastic customer service with @ThreeUK 😃 #winning #customerservice #happycustomer #keepsmiling
-
Ben Stewart
(@barbicanben) reported
from
Merton, England
I've done it - after years of being on the @ThreeUK network I've just ordered a SIM from @EcotalkMobile and will port my number as soon as it arrives. Cheaper than my old Three tariff, good for the environment, and the data speeds can't be any worse than Three!
-
Vanessa.
(@Vanessssaxo) reported
from
London, England
@ThreeUK I don’t pay my bill every month to have shit connection fix up thank u.
-
Craig Dibble
(@rootdev) reported
from
Bromley, England
@ThreeUKSupport Thanks for the reply but it’s possibly a bit late now, the #Eurovision polls closed about 12 hours ago! 😋 (Other people were reporting problems too but I did eventually get through)
-
Claire McWatt
(@ClaireMcWatt) reported
from
Bromley, England
@em167 @ThreeUK help this poor woman pls #datadeals
-
Nigel Thomas
(@Nigelsongs) reported
from
Lambeth, England
@ThreeUKSupport @smoferbell They always say that Sophie, but never deliver. Prepare to be constantly disappointed.
-
mary mandefield
(@mandefieldx) reported
from
Lambeth, England
Thank you @ThreeUKSupport for fully keeping me waiting for LONG. Trying to cancel a sim after your customer advisors told me.inhave dual sim when i do not
-
Nigel Thomas
(@Nigelsongs) reported
from
Lambeth, England
@ThreeUKSupport @threeuk Another week of dreadful and on the whole unusable offers on #wuntu. Every week you say to 'keep your eyes peeled' for 'exciting new offers' which NEVER materialise. Really poor effort.
-
deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUKSupport Will do shame can't get the money back which has already been taken from our bank account for a service we didn't ask for or wanted
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Bats, rats, and alley cats.
(@JeremyHomer) reported
@ThreeUK @SamsungUK Flip3 is a brilliant little device. I love snapping it shut after I've been on one of my weekly calls to your customer service line in an attempt to get updated regarding the 21 day blackout of cell service in my neighborhood. Thankfully SIM was easy to swap for a working network
-
jason
(@jasonhp5) reported
@glo_bank @ThreeUKSupport I have the same in Spain. Three network keeps logging on to Yaigo and then Internet is so slow. I keep manually changing network to Movistar and Internet is fine. 5mins later the phone overrides my settings and kicks me back on to Yaigo.
-
lucinda
(@lucindaborrell) reported
@ThreeUK is an absolute disgrace of a service. Ordered upgrade on Weds, had confirmation say delivery on thurs. This morning, still not arrived only to be told when I complained that the phone "hasn't been in stock for weeks" - but if I want for £4 extra I can upgrade again
-
🧩Charlotte
(@01charliesun) reported
@ThreeUK your service has become absolutely shocking! What is the point of paying for a contract when the phone doesn’t work most of the time to make calls or send texts and the phone has to be connected to Wi-Fi to work? Please sort it out. This has been months!
-
Kostya L 🇺🇦
(@LawyerKostya) reported
@ThreeUKSupport Thanks Holly, I’ve already been through this with the customer service team. My options are: accept that the connection is bad but at least the contract is cheap; or pay more to another provider and have usable internet.
-
daniel bullock
(@xxdabxx) reported
@ThreeUKSupport Another week, still no further along and multiple examples of the worst customer service I have experienced in some time. How do I escalate the matters to someone that can take it seriously and doesn't just keep repeating canned statements
-
lucy ford 🍊
(@lucyj_ford) reported
@ThreeUKSupport hi! my wifi and data have both been down for almost 2 days now and has made working near-impossible. have been told it’s issues in my area but would have appreciated some communication instead of having to ring twice. thanks.
-
Bats, rats, and alley cats.
(@JeremyHomer) reported
@ThreeUK There's at least 500 people in my neighborhood you've left without service for the last 21 days with 0 updates on when you're going to fix the cell towers.
-
Pete Wright
(@CSI_Pete) reported
@ThreeUKSupport Hi. Lots of people seem to have this issue. But there’s nothing on MyThree except trying to sell me an upgrade 👍
-
Julian Lane*
(@julesspaceman) reported
It’s easier to talk to the dead than it is to @ThreeUK. Got to be the worst call centre on the planet.