3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 02/02/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Merton, Crawley, Redhill, East Grinstead, Wallington, Epsom, Bookham, Kingston upon Thames, Caterham and Reigate.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • ClaireMcWatt Claire McWatt (@ClaireMcWatt) reported from Bromley, England

    @em167 @ThreeUK help this poor woman pls #datadeals

  • famousdeano deano kerridge (@famousdeano) reported from London, England

    @ThreeUK want this problem sorted 2day and all the money u have took back nothing in this house is 2 do with 3 never have and judgeing by this never will get this sorted u have gave me the **** @BBCWatchdog

  • alessandrolnd Alex (@alessandrolnd) reported from Lambeth, England

    3 weeks or more with really bad service and yet, nothing but weekly apologies. Atill keep taking a full monthly charge. Thank you @ThreeUK

  • mandefieldx mary mandefield (@mandefieldx) reported from Lambeth, England

    Thank you @ThreeUKSupport for fully keeping me waiting for LONG. Trying to cancel a sim after your customer advisors told me.inhave dual sim when i do not

  • mstarmatt Matt (@mstarmatt) reported from Merton, England

    Yet again completely blown over by the fantastic customer service with @ThreeUK 😃 #winning #customerservice #happycustomer #keepsmiling

  • famousdeano deano kerridge (@famousdeano) reported from London, England

    @ThreeUKSupport Spoke 2 someone from your team reckon they are going 2 cancel the account. we won't have 2 pay this £20 outstanding balance hope this is true its all wrong with what has happened

  • LozJunglist Loz ⚡️ (@LozJunglist) reported from Croydon, England

    @ThreeUKSupport Yes, 3G works fine if you switch off 4G first. It’s more that the signal doesn’t switch over from 4G to 3G correctly. It just stops working dead as you reach the station, booting you out of your phone call or data connection. It happened again just now.

  • rootdev Craig Dibble (@rootdev) reported from Bromley, England

    @ThreeUKSupport Thanks for the reply but it’s possibly a bit late now, the #Eurovision polls closed about 12 hours ago! 😋 (Other people were reporting problems too but I did eventually get through)

  • JamAndHoney ben leedham (@JamAndHoney) reported from Lambeth, England

    If I didn’t have @ThreeUK Wifi calling I’d be totally cut off. I’m on my second iPhone now and a second SIM and I still get ‘No Service’. The phone doesn’t find the network or the WiFi, so I have to go in to settings and reconnect. 5 min later, same thing. I give up. 😭

  • JamAndHoney ben leedham (@JamAndHoney) reported from Lambeth, England

    For some stupid reason I switched back to @ThreeUK last year. God, why did I forget. It has to be the worst service of any network in the UK. Every single day I find my self trying to find the network, turning my phone on and off. Last week I even had to replace the SIM!!

  • famousdeano deano kerridge (@famousdeano) reported from London, England

    @ThreeUKSupport Will do shame can't get the money back which has already been taken from our bank account for a service we didn't ask for or wanted

  • CFCJourno Paul Lagan (@CFCJourno) reported from London, England

    I’m a @ThreeUK customer and it’s becoming an embarrassment for them. Jake is right to call them out. They should support women’s football in general - Nissan gave the Spanish squad a new car to each player. @ThreeUK could aid all clubs with subsidised tariffs or phones

  • BabyfaceLau Lauren Turner (@BabyfaceLau) reported from Croydon, England

    @ThreeUKSupport Nope never! Very confused 😂

  • Nigelsongs Nigel Thomas (@Nigelsongs) reported from Lambeth, England

    @ThreeUKSupport @smoferbell They always say that Sophie, but never deliver. Prepare to be constantly disappointed.

  • famousdeano deano kerridge (@famousdeano) reported from London, England

    @j_welbs @ThreeUK Took money out of my account and i'm not even with them never have been

  • Nigelsongs Nigel Thomas (@Nigelsongs) reported from Lambeth, England

    @ThreeUKSupport @threeuk Another week of dreadful and on the whole unusable offers on #wuntu. Every week you say to 'keep your eyes peeled' for 'exciting new offers' which NEVER materialise. Really poor effort.

  • LorenzoTalotti Lorenzo Talotti (@LorenzoTalotti) reported from Lambeth, England

    @ThreeUKSupport Hi, it still doesn’t work at all. I turned on 4G data under suggestion of a 3 store but still nothing. A week ago it worked very well while I was home, now as soon as I step into my house, it starts not working at all.

  • antjpg Ant G (@antjpg) reported from London, England

    In central London today and seriously crap reception from @ThreeUK as per usual.

  • jshuttvine Jessica Shutt-Vine (@jshuttvine) reported from Lambeth, England

    . @ThreeUK shock horror no phone signal AGAIN pleased my contract ends next month, happened too many times! #byyyyebeeech

  • tls7808 Amy (@tls7808) reported from Crawley, England

    @ThreeUK @cathaypacific turned my phone on after having it switched off in flight mode and was instantly charged £5 for the second the air network was on. Should have to accept or submit an email for permission before just using it. £5 for air.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • evansrick_ rick evans (@evansrick_) reported

    @ThreeUKSupport The service on the phone yesterday was so awful I just want to be done with Three. I was flat out lied two twice.

  • Desmondbarr8 Des barr (@Desmondbarr8) reported

    @ThreeUK Might sound a good deal,but the speed is total crap here in Fermanagh.Stick with the winners O2

  • evansrick_ rick evans (@evansrick_) reported

    @ThreeUKSupport WTF, that is a total misrepresentation. I am in the same council. And that still doesn't change what I was told that the service agreement could be altered if 5G wasn't available in my new area. That is what your online sales rep told me. Check your records.

  • evansrick_ rick evans (@evansrick_) reported

    @ThreeUKSupport This is unacceptable. I just showed you a screenshot from an email from Three "contracts offer flexibility to match your lifestyle". Please tell me who at head office I can contact. I have been treated like an enemy rather than a customer by 3 different support staff.

  • evansrick_ rick evans (@evansrick_) reported

    @ThreeUKSupport That's not what the Three salesperson said when I signed up. It is incredibly unfair to charge a customer for a service they can't receive when they didn't even move out of the council. This is the second time I've had Three salespeople offer something to get me to sign up...

  • Biddi_babs mini_mum (@Biddi_babs) reported

    @ThreeUKSupport Apparently sum1 has been in touch with him & admitted it's 3's fault not his. So 2 yrs of it affecting his credit rating & all he gets is an "ooops my bad".

  • evansrick_ rick evans (@evansrick_) reported

    @ThreeUKSupport I've been lied by a sales rep of Three to get me to sign up, then mislead by the email copy when I signed up offering flexibility of contract, lied to that support managers don't exist and then they do, but don't call as promised. This is not how customers should be treated.

  • dancingstarlisa Lisa (@dancingstarlisa) reported

    @ThreeUKSupport It was requested by three according to DPD. It wasn't even attempted. Now stick at my local depot but no one at three wants to help! I just get hit with you don't have an account... I know.. I'm a new customer...

  • StarlightMcKenz StarlightMcKenzie 💙 (@StarlightMcKenz) reported

    @bulgarianhols @ThreeUK I don't. I cancelled my contract but they refuse to give me any evidence that I cancelled my contract or an email address to write to to cancel my contract. They said they will send a bag for me to return my upgrade (arrived not working) but I don't believe that either.

  • DonnaMarieMc72 donna mcbride (@DonnaMarieMc72) reported

    @ThreeUK what's happening with the signal. It has been so so poor lately. Today I'm not receiving any texts but can send and receive on what's apps.