3 (Three) Outage Report in Merstham, Surrey, England

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (54%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Merstham, England

The most recent 3 (Three) outage reports came from the following cities: Croydon, Mitcham, Epsom, Beckenham, and Crawley.

City	Problem Type	Report Time
Croydon	Internet	4 days ago
Epsom	Phone	26 days ago
Beckenham	Internet	27 days ago
Croydon	Phone	1 month ago
Croydon	Wi-fi	1 month ago
Crawley	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

• 
  Terence Mills (@TerryMillsMD) reported 14 minutes ago from Bromley, England

  @ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?

• 
  Ranjan Mallya (@RanjanMallya) reported 16 minutes ago from Croydon, England

  @ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!

• 
  richard (@rikscha_) reported 18 minutes ago from Kingston upon Thames, England

  @ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.

• 
  Ali (@Ali_Piracha12) reported 19 minutes ago from Croydon, England

  @ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account

• 
  Ranjan Mallya (@RanjanMallya) reported 20 minutes ago from Croydon, England

  @ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?

• 
  Nickle Arse (@Brunts1980) reported 21 minutes ago from Lambeth, England

  @Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!

• 
  chris crowley (@SW19lunchie) reported 26 minutes ago from Merton, England

  Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience

• 
  Yémisi (@IAmYemisi) reported 28 minutes ago from Bromley, England

  My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK

• 
  Benoit Berthe Siward (@TheSiward) reported 28 minutes ago from Lambeth, England

  @ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!

• 
  Jon Warburton. (@jon_warburton) reported 32 minutes ago from Lambeth, England

  Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.

• 
  Gary/Gawy (@MrSouthLondon) reported 34 minutes ago from Bromley, England

  @BensBigTrip @ThreeUK I’m sorry you’ve had bad trouble with them

• 
  Ranjan Mallya (@RanjanMallya) reported 36 minutes ago from Croydon, England

  Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?

• 
  Sarah Martin (@sarahMwasHudson) reported 37 minutes ago from Bromley, England

  @ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent

• 
  Service please (@Unhappyconsume1) reported 38 minutes ago from Crawley, England

  @ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.

• 
  Yémisi (@IAmYemisi) reported 39 minutes ago from Bromley, England

  @ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue

• 
  Ranjan Mallya (@RanjanMallya) reported 41 minutes ago from Croydon, England

  @ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead

• 
  Rob ‘Mr Vee’ Vary (@RobVary) reported 45 minutes ago from Croydon, England

  @ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔

• 
  Kev Galvin (@GalvinKev) reported 47 minutes ago from Lambeth, England

  @ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2

• 
  neeraj chawla (@neerajchawla22) reported 49 minutes ago from Redhill, England

  @ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

• 
  Guy Armitage (@guyarmitage) reported 57 minutes ago from Lambeth, England

  . @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alastair goodale (@GtAlastair) reported 6 minutes ago from Maidstone, England

  @ThreeUKSupport why have I got issues with tweets?

• 
  Victoria (@VictoriaJersova) reported 8 minutes ago from Milton Keynes, England

  @ThreeUK absolutely terrible experience using mobile services from this company. I’ve cancelled the service after a week (within my 30 day cooling off period) two weeks later I receive an invoice for exit fees of £400. Customer services do not know what they are doing. Shocking!

• 
  Victoria (@VictoriaJersova) reported 8 minutes ago from Milton Keynes, England

  @ThreeUKSupport As per my conversation with Three today I have little faith that this is going to be handled properly. They said they would get back to me in few days after they had spoken so someone. I’m sorry Three but it’s been a nightmare service since the start and I would not recommend it.

• 
  Manesha (@NessaRM) reported 10 minutes ago from Eltham, England

  @ThreeUKSupport I’ve been on hold for over 2hours explained the problem to 4 different people to only have the phone constantly cut off

• 
  Harvey (@HarveyWelch) reported 10 minutes ago from Wokingham, England

  @chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

• 
  Khalid Anis MBE (@KhalidAnis) reported 12 minutes ago from Sale, England

  @ThreeUKSupport so far waiting 45 minutes on the phone to spk to your upgrade team to rectify a problem they made. Perhaps I should switch companies instead🤔

• 
  Specifically Limited Durrans (@danieldurrans) reported 14 minutes ago from Bristol, England

  @ThreeUKSupport I am back to not being able to login again. You have sent me a notification my bill is ready but I can’t login. When I do the lost password process, I see “Sorry, we're having some technical issues right now.”

• 
  Lamekan Elinde (@JiyanRojbin) reported 16 minutes ago from Swansea, Wales

  @ThreeUK last few months your internet and calls are sucks no signal middle of town...

• 
  Manesha (@NessaRM) reported 17 minutes ago from Eltham, England

  @ThreeUK you guys need to get a better customer service team. Why am I having to pay for a service that is not being used. A mistake that @ThreeUK did yet nobody knows how to solve the problem or even admiring fault.

• 
  Harry Robertson (@HarryRobertson5) reported 23 minutes ago from Bracknell, England

  @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!