1. Home
  2. Companies
  3. 3 (Three)
  4. Merstham, England
3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Merstham, England

The most recent 3 (Three) outage reports came from the following cities: Croydon, Mitcham, Epsom, Beckenham, and Crawley.

CityProblem TypeReport Time
Croydon Internet 5 days ago
Epsom Phone 27 days ago
Beckenham Internet 28 days ago
Croydon Phone 1 month ago
Croydon Wi-fi 1 month ago
Crawley Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • JamesPhizKFC
    James Street (@JamesPhizKFC) reported from Kingston upon Thames, England

    @ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !

  • MrSouthLondon
    Gary/Gawy (@MrSouthLondon) reported from Bromley, England

    @BensBigTrip @ThreeUK I’m sorry you’ve had bad trouble with them

  • chrisgolds
    Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • snorkielondon
    Mark Harrison (@snorkielondon) reported from Bromley, England

    @ThreeUKSupport I can’t call or text. What an absolutely rubbish service I’m getting from 3!

  • Brunts1980
    Nickle Arse (@Brunts1980) reported from Lambeth, England

    @taralawrence21 @Three_Is_Broken @ThreeUKSupport Yeah...leave @ThreeUK they are shit

  • RobVary
    Rob ‘Mr Vee’ Vary (@RobVary) reported from Croydon, England

    @ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔

  • adizadiva7
    Adiza Shardow 🇬🇭 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@adizadiva7) reported from Lambeth, England

    Same here talk about bad timeline lol @ThreeUK

  • TheSiward
    Benoit Berthe Siward (@TheSiward) reported from Lambeth, England

    @ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!

  • MrSouthLondon
    Gary/Gawy (@MrSouthLondon) reported from Bromley, England

    @LukeChels @ThreeUK I’ve never had a problem with Three myself, I used to be with them a number of years ago and always found them reliable

  • Ali_Piracha12
    Ali (@Ali_Piracha12) reported from Croydon, England

    @ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account

  • bunnah87
    Bundy (@bunnah87) reported from Lambeth, England

    @StevenKelly82 @ThreeUK It’s just so shit

  • Brunts1980
    Nickle Arse (@Brunts1980) reported from Lambeth, England

    @Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!

  • MrSouthLondon
    Gary/Gawy (@MrSouthLondon) reported from Bromley, England

    @Simonfp21 @ThreeUK I haven’t had one of those in such a long time, but then I’m never out early enough to get a McDonald’s breakfast anymore, so

  • Edrat77
    David Ratcliffe (@Edrat77) reported from Lambeth, England

    @ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.

  • kieranhistweets
    Kieran (@kieranhistweets) reported from Croydon, England

    Consistently terrible customer service and support from @ThreeUK @ThreeUKSupport

  • PDGCFC79
    🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻 (@PDGCFC79) reported from Crawley, England

    @ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits

  • MrSouthLondon
    Gary/Gawy (@MrSouthLondon) reported from Bromley, England

    @LukeChels @ThreeUK I hope you find a service which works for you

  • Unhappyconsume1
    Service please (@Unhappyconsume1) reported from Crawley, England

    @ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.

  • Brunts1980
    Nickle Arse (@Brunts1980) reported from Lambeth, England

    @ThreeUK just to let you know ive managed to move away from your utterly useless service and by doing so got 5 other friends to move. Might not mean much to you but im happy with my result so far! @Three_Is_Broken

  • SW19lunchie
    chris crowley (@SW19lunchie) reported from Merton, England

    Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • katebevan
    Kate Bevan (@katebevan) reported

    @SarahHemm @ThreeUK @O2 Seems like it's mostly Three, and down to how they did (didn't) broadcast it

  • SimpleSimonMet
    Simon Broome (@SimpleSimonMet) reported

    @kayleigh2509 @ThreeUK Me neither, on ID mobile which uses Three network.

  • Brynllys1
    BCGriffiths 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 🌎 🇺🇦 (@Brynllys1) reported

    @ThreeUK My brother and I are on Three, and neither of us got an emergency alert. Disappointing. Please sort it out.

  • Paul2zl
    Paul (@Paul2zl) reported

    @ThreeUK As in no Three customers got the alert. This is the final straw for me and your miserable network.

  • MrTomYoull
    Tom Youll (@MrTomYoull) reported

    Did anyone on the @ThreeUK network get an #emergencyalert?

  • scottwmcc
    Scott McCormick (@scottwmcc) reported

    @nick_cloudops @cmcginley No alert for me on the @ThreeUK network.

  • summers_allan
    Allan Kempson (@summers_allan) reported

    @ThreeUK I still haven't had it. I hope we will get it at some point, it's only right that everyone knows exactly what it's like in case there's a real emergency.

  • DJKennyJaymes
    Kenny Jaymes. Moribus antiquis pareamus (@DJKennyJaymes) reported

    @ThreeUK @ThreeUKSupport Echo other comments - Alerts ARE switched ON in my iPhone but NO alerts received. Not good enough Three - Please investigate and reply. No point in having national emergency alert if your network can not deliver it?

  • EsthersExploits
    Esther Young (@EsthersExploits) reported

    @cabinetofficeuk No alerts received on our two @ThreeUK phones, despite having good mobile signal and alerts enabled.

  • LifeInHerYet
    Missy Willibobs (@LifeInHerYet) reported

    Seems it's @ThreeUK fault why most on their network, didn't get the #EmergencyAlerts 🙄. So glad it was a 'test' & not a real emergency, or we'd be ******.