3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Sutton, Croydon, Redhill and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| Sutton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Josh Hepple
(@JoshuaHepple) reported
from
Lambeth, England
@ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK hello Wimbledon area no data - any issues ?
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
@ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Jon Warburton.
(@jon_warburton) reported
from
Lambeth, England
Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.
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Kev Galvin
(@GalvinKev) reported
from
Lambeth, England
@ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2
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Jason Bootle
(@mrbootle) reported
from
Lambeth, England
@ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Jonny Pearson
(@jonny_pearson) reported
from
Lambeth, England
@ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!
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karl matthews
(@karlos437) reported
from
Kingston upon Thames, England
@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
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richard
(@rikscha_) reported
from
Kingston upon Thames, England
@ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Gill
(@blondie9250) reported
@ThreeUK why am I paying my contract? Your network is shocking I’ve barely been able to send a txt all weekend ! I think you owe a lot of users money back!!!!!!
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WARREN
(@WARPIGY) reported
@ThreeUK @ThreeUKSupport Are you ever going to offer support for the eSIM in Mt @SamsungMobile Galaxy watch 4. You've promised it for so long now.
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Siddharth Arun
(@siddhartharun) reported
PSA: When you cancel a number with @ThreeUK and they offer you a PAC code incase you want to retain the number — DO NOT TAKE IT (unless you want the number). If you don't use the PAC code, they won't cancel your account and they'll happily continue charging you. Fraudsters.
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Becky Coldrick
(@BeckyColdrick) reported
@duolingo please can you repair my streak? I was at Glastonbury festival and my network was unavailable for most of my time there (thanks @ThreeUK 😭) as well as being unable to contact my friends there I also couldn't get more streak freezes or do my lessons. 🙏
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Rifat Jawaid
(@RifatJawaid) reported
@ThreeUKSupport And why was not told about this then. Had I been told about this clause, I would have never opted for 3 Mobile. This is nothing but a fraud. I’ve had mobile contracts with different companies and still do with Virgin. No one has this fraudulent clause.
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Ginger
(@Ginger11104592) reported
@ThreeUKSupport can someone please please help sort out my contract? It took me weeks to get my numbers swapped and this was done but now you are charging me for two accounts when I only have one! I've been charged three times over the past 2 months, one for a
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Matt Phillips
(@RetroWarwick) reported
@ThreeUKSupport how long is network disruption expected to last in CV34 please. Now a week with poor signal.
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Lucie Beer
(@luciebeer) reported
@ThreeUKSupport Yes, I have tried that, but they are the issue. I didn't know at the time the insurance wasn't three directly.
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Matt James
(@matthewwith2ts) reported
@ThreeUKSupport Any update on this please? Heard nothing from customer services so far. I shouldn’t have to wait until 13th July for my billing cycle to update just for my Apple Watch Plan to activate.
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Craig Jenner
(@craig_jenner) reported
@ThreeUKSupport has network gone down around the ME1 2XX Area, I’m unable to have internet or phone service on my IPhone 13, but college has full service on Samsung