3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 11/20/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (13%)

    Phone (13%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Sutton, Redhill, Kingston upon Thames and Crawley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • Vanessssaxo V. (@Vanessssaxo) reported from London, England

    @ThreeUK why is my service not working 😡

  • chess_galea Chess Galea (@chess_galea) reported from London, England

    @ThreeUKSupport trying to use the chat feature on the app it’s not working

  • melvgotti M 🇳🇬 (@melvgotti) reported from London, England

    @ThreeUKSupport No. My signal is shit in central london and I can't even load YouTube videos or google maps on 4g

  • sihamray ray (@sihamray) reported from Lambeth, England

    @ThreeUK has to have the worst service in the world 🤬

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @TheHodge @ThreeUK Three. It's a known problem though

  • ChrisTheDJ Chris Merriman (@ChrisTheDJ) reported from London, England

    @ianbetteridge @ThreeUK Three has been down nationwide since midnight

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    To those, like me, who are lacking data/internet on the @ThreeUK network, I see that @ThreeUKSupport are stating that the network are having data issues. It's not your phone! It's been down since last night.

  • AbuQaadirr Uncle Lobos (@AbuQaadirr) reported from Bromley, England

    @ThreeUKSupport I had 0 network at work yesterday. Streatham to be precise and here in Orpington same thing.

  • pauloajsilva captain odair ♆ (@pauloajsilva) reported from Lambeth, England

    I just can't wait to leave @ThreeUK! What a terrible service.

  • dukeofpeckham Negro Kevin Owens (@dukeofpeckham) reported from Croydon, England

    Because my phone was connected to my WiFi since yesterday evening I didn't notice the @ThreeUK outage till this morning. I've been with them for 2 years and this is the first issue I've had with them. For what I pay and what I get I'm not going to beat them for the outage.

  • ranjanmallya Ranjan Mallya 🇮🇳 (@ranjanmallya) reported from Croydon, England

    @ThreeUK Getting through to customer service is a nightmare. It says the wait time is over 15 minutes now and so was the case with over the weekend.. Help!!!!

  • ranjanmallya Ranjan Mallya 🇮🇳 (@ranjanmallya) reported from Croydon, England

    @ThreeUK Miserable customer service on #ThreeUK!

  • ElodieMescam Elodie Mescam (@ElodieMescam) reported from Lambeth, England

    @ThreeUKSupport My bills... I have been trying to resolve it for 2 weeks now, writting on twitter, going to the shop etc. I want a refund of the data outside my subscription because i never been warned that I was outside and want to cancel my data boost

  • PelhamB PelhamB (@PelhamB) reported from Croydon, England

    @ThreeUKSupport The CR2 postcode covers quite a large area. Where I am, the coverage map says 4G is available when in fact it is not and never has been. Your map is misleading at best.

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • themib Martin Bentley (@themib) reported from London, England

    @Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

  • ItinerantHam John - M0IDA (@ItinerantHam) reported from Crawley, England

    @ThreeUKSupport signal report for you. If you want to make a call upstairs in LGW South terminal, please ask all your customers to gather near the rail outside Accessorize - its the only place you get more than zero bars

  • ranjanmallya Ranjan Mallya 🇮🇳 (@ranjanmallya) reported from Croydon, England

    @ThreeUK The customer service representative of yours mentioned I will not be put on music after 25 minutes wait but no, am on music yet again.. #ThreeUK

  • melvgotti M 🇳🇬 (@melvgotti) reported from London, England

    @ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either

  • Gcrobb Graeme (@Gcrobb) reported from Merton, England

    @ThreeUKSupport why’s your network done. Why you bothering with 5G when you can’t even run a network!!! 🤬🤬🤬🤬#Threemobile

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • DelroyJacobson Delroy Jacobson (@DelroyJacobson) reported

    @ThreeUK why am I blocked out Of my account and not being able to sign in?

  • CycleExmouth billy (@CycleExmouth) reported

    @dcm1968 @ThreeUK Yep. All down the seafront anywhere on the beach I can’t even send a WhatsApp message. Completely and utterly useless, even though they advertise a 5G network in Exmouth!

  • dcm1968 Dean Marshall (@dcm1968) reported

    @CycleExmouth @ThreeUK They really are a waste of time around Exeter and Exmouth. Once told me I couldn't get a signal on Exmouth Sea Front due to the congestion in the area. It was midweek December and not a soul to be seen.

  • DavidHoole25 David Hoole (@DavidHoole25) reported

    @ThreeUKSupport Ive already been spoken with customer service at length (after a long wait). Your person said it was all my fault, and no refund will be possible. After 8 years as a customer, I will be changing supplier. I will be encouraging friends and family to do the same.

  • DavidHoole25 David Hoole (@DavidHoole25) reported

    @ThreeUK why have you charged me for a monthly data add-on for the past 6 months that i never requested, and didn’t need? Good news from your POV, as you increased my bill by over 50%, but entirely without my consent. Is this how you normally treat loyal customers? #theft

  • adam77242261 adam (@adam77242261) reported

    @ThreeUK next time you email me with good news, make sure it’s about you fixing the awful coverage you have.

  • jade72686525 jade (@jade72686525) reported

    @ThreeUK how long as the network going to be down around preston?

  • olijewell Oliver Jewell (@olijewell) reported

    @ThreeUKSupport @DannyT Believe it when you see it. Web chat agents seem to promise bill credits and ask to confirm your complaint has been resolved. Still waiting on two accounts

  • jade72686525 jade (@jade72686525) reported

    @ThreeUKSupport how long is the network going to be down around Preston?

  • twittedtwotted Scouse 👤 (@twittedtwotted) reported

    @ThreeUK need help asap please, wifes phone for some reason has said you have reached a spending cap . We are in Spain and the phone won't allow her to do anything. We got the phone only 5 weeks ago and was told it would be a case of £2 per day total £14 for the week we are here