3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 01/09/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Kingston upon Thames, Caterham, Reigate, Redhill, Morden and Sutton.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • kieranhistweets Kieran (@kieranhistweets) reported from Croydon, England

    Consistently terrible customer service and support from @ThreeUK @ThreeUKSupport

  • SW19lunchie chris crowley (@SW19lunchie) reported from Merton, England

    Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • MrSouthLondon Gary/Gawy (@MrSouthLondon) reported from Bromley, England

    @LukeChels @ThreeUK I’ve never had a problem with Three myself, I used to be with them a number of years ago and always found them reliable

  • adizadiva7 Adiza Shardow 🇬🇭 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@adizadiva7) reported from Lambeth, England

    Same here talk about bad timeline lol @ThreeUK

  • Edrat77 David Ratcliffe (@Edrat77) reported from Lambeth, England

    @ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.

  • MrSouthLondon Gary/Gawy (@MrSouthLondon) reported from Bromley, England

    @Simonfp21 @ThreeUK I haven’t had one of those in such a long time, but then I’m never out early enough to get a McDonald’s breakfast anymore, so

  • MrSouthLondon Gary/Gawy (@MrSouthLondon) reported from Bromley, England

    @LukeChels @ThreeUK I hope you find a service which works for you

  • MrSouthLondon Gary/Gawy (@MrSouthLondon) reported from Bromley, England

    @BensBigTrip @ThreeUK I’m sorry you’ve had bad trouble with them

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

  • ErminiaColucci Erminia Colucci (@ErminiaColucci) reported from London, England

    @ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    @ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

  • JamesPhizKFC James Street (@JamesPhizKFC) reported from Kingston upon Thames, England

    @ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !

  • TheSiward Benoit Berthe Siward (@TheSiward) reported from Lambeth, England

    @ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Croydon, England

    @ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔

  • snorkielondon Mark Harrison (@snorkielondon) reported from Bromley, England

    @ThreeUKSupport I can’t call or text. What an absolutely rubbish service I’m getting from 3!

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!

  • loraineff LYF (@loraineff) reported from London, England

    @ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

  • PDGCFC79 🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻 (@PDGCFC79) reported from Crawley, England

    @ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits

  • Unhappyconsume1 Service please (@Unhappyconsume1) reported from Crawley, England

    @ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • djaup Buju Wonton (@djaup) reported

    @ThreeUKSupport Your support was a waste of time. How do we get refunds for the 4+ days of no service?

  • GaryZycinski Gary Zycinski (@GaryZycinski) reported

    @KieronBell91 @ThreeUK @ThreeUKSupport got an issue with home 5g. How long to rectify?

  • bengold01 Bengold01 🇳🇬🇺🇸⚽️ (@bengold01) reported

    @ThreeUK @ChelseaFCW We dont need ur support. F off

  • ozil2x Mesut (@ozil2x) reported

    never seen a network as bad as @ThreeUK 😷

  • AdvparaDave Dave (he/him)🇺🇦 💙🚑🏳️‍🌈✝️ (@AdvparaDave) reported

    @MrCrembo @ThreeUK They decided not to bother with WiFi calling a couple of years ago for about 3 weeks. They did the same - an almost Kremlinesque denial of any service problems!

  • Laurence_Hurst Laurence Hurst (@Laurence_Hurst) reported

    @ThreeUKSupport Still unable to login to either app or website @ThreeUKSupport even after resetting password (now on 3rd password and not let me login once) - shall I just give up and go with another network?

  • SDN21 Scott (@SDN21) reported

    Hope when we get this new owner we **** @ThreeUK off and get @trivago on the front of the shirt 🙏🏼💙

  • effy_b4 Effy Beezus (@effy_b4) reported

    @ThreeUKSupport are there any issues around CH65 9JJ? I can’t connect to anything using data

  • ellislinfordp Ellis Linford-Pill (@ellislinfordp) reported

    How has @ThreeUK signal in the U.K. got WORSE. Lucky I’m not in the country that much to use it (or not use it as it’s awful)

  • TheOneTrueAllan My name is human (@TheOneTrueAllan) reported

    @ThreeUK are you having problems in the LU7 area? Yesterday i had no mobile internet for most of the day and today i’m lucky if i get a 3G signal