3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Sutton, Redhill, Kingston upon Thames and Crawley.
| City | Problem Type | Report Time |
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 London |
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| London |
Internet | |
| London |
Internet | |
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Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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M 🇳🇬
(@melvgotti) reported
from
London, England
@ThreeUKSupport No. My signal is shit in central london and I can't even load YouTube videos or google maps on 4g
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Ranjan Mallya 🇮🇳
(@ranjanmallya) reported
from
Croydon, England
@ThreeUK Getting through to customer service is a nightmare. It says the wait time is over 15 minutes now and so was the case with over the weekend.. Help!!!!
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@ThreeUK has provided the worst service i have ever experienced. Constant drop calls, no coverage and constant failed messages. Bye bye
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ray
(@sihamray) reported
from
Lambeth, England
@ThreeUK has to have the worst service in the world 🤬
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ApostlesBarberShop
(@ApostlesBarber1) reported
from
Merton, England
@ThreeUK My mobile internet still not working past 24 hours! Been with out internet 😡
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Negro Kevin Owens
(@dukeofpeckham) reported
from
Croydon, England
Because my phone was connected to my WiFi since yesterday evening I didn't notice the @ThreeUK outage till this morning. I've been with them for 2 years and this is the first issue I've had with them. For what I pay and what I get I'm not going to beat them for the outage.
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M 🇳🇬
(@melvgotti) reported
from
London, England
@ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either
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Ranjan Mallya 🇮🇳
(@ranjanmallya) reported
from
Croydon, England
@ThreeUK The customer service representative of yours mentioned I will not be put on music after 25 minutes wait but no, am on music yet again.. #ThreeUK
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
To those, like me, who are lacking data/internet on the @ThreeUK network, I see that @ThreeUKSupport are stating that the network are having data issues. It's not your phone! It's been down since last night.
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Martin Bentley
(@themib) reported
from
London, England
@Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.
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Uncle Lobos
(@AbuQaadirr) reported
from
Bromley, England
@ThreeUKSupport I had 0 network at work yesterday. Streatham to be precise and here in Orpington same thing.
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport why’s your network done. Why you bothering with 5G when you can’t even run a network!!! 🤬🤬🤬🤬#Threemobile
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@TheHodge @ThreeUK Three. It's a known problem though
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Chris Merriman
(@ChrisTheDJ) reported
from
London, England
@ianbetteridge @ThreeUK Three has been down nationwide since midnight
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Ranjan Mallya 🇮🇳
(@ranjanmallya) reported
from
Croydon, England
@ThreeUK Miserable customer service on #ThreeUK!
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V.
(@Vanessssaxo) reported
from
London, England
@ThreeUK why is my service not working 😡
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Chess Galea
(@chess_galea) reported
from
London, England
@ThreeUKSupport trying to use the chat feature on the app it’s not working
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport It was due to your network being down which you know about
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PelhamB
(@PelhamB) reported
from
Croydon, England
@ThreeUKSupport The CR2 postcode covers quite a large area. Where I am, the coverage map says 4G is available when in fact it is not and never has been. Your map is misleading at best.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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UnInvited
(@UninvitedbyM) reported
@ThreeUKSupport I contacted the team several times during January, and every time I got a different answer. On Sunday I was told that there is currently no stock available. How is it possible? When the previous customer advisor said that the iPhone was out for delivery? #Three / Part 2
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momo
(@momo_morris) reported
@hprw @Three_Is_Broken @ThreeUK They suck so bad. Counting down to the end of my contract now.
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Gareth J
(@Gareth_J_Travel) reported
@ThreeUKSupport Did that 3 times and they could not fix it? Mast has been hit by a bus most likely as didn’t get any further info
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Jane Smith
(@hprw) reported
I've now been without a reliable phone or internet signal for over a month. @ThreeUK has refunded me about £24, @ThreeUKSupport keeps telling me problems are resolved when they are not, and promises me the work they've done has improved my service--which it has not. I despair.
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WeCleanAnyHome-Essex
(@wecleananyhome) reported
@ThreeUKSupport be able to send a customer of over 10 years a phone straight away. I really do need a phone and it's a crazy system that through no fault of mine I now have to wait over a week.
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Sascha - but my cover photo says otherwise
(@TimeToSlashZoom) reported
@ThreeUKSupport bill still not sorted from the 28th December. I'd rather cancel and pay the 700 quid cancellation fee.
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Elaina Glossop-Templeton
(@ElainaGlossop) reported
@ThreeUKSupport The contract runs out at the end of May this year but we've been having problems since roughly June last year it's just come to a head now as I'm trying to home-school 2 of my children but it's nearly impossible as the internet only works sporadically.
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Fi
(@fifisimp77) reported
@ThreeUK help! I’m having the worst experience with an order placed in December. Call centre said talk to web chat and web chat told me to call the call centre. Seriously disappointing.
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Paul H Massey 🇬🇧 🙂
(@paulharrymassey) reported
@ThreeUKSupport I have spoke to your support team on many ocassions - it is most certainly not our equipment as Smartie and O2 sims in the router both work fine. You have even sent us new sims which do not make it any better. You are throttling.
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Matt
(@MattWhitem1) reported
@ThreeUKSupport 15th Jan and you continue to run the promotion till the 29th Jan, it was a promotion you sent me. Everything was agreed and accepted then came the delivery date that never happened. Then get told a technical glitch then it was covid and lockdown then it was a glitch again.....