3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, London, Epsom, Crawley, Kingston upon Thames, Caterham, Reigate, Redhill, Morden and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Internet | |
| Croydon |
Phone | |
| Croydon |
Phone | |
| Epsom |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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chris crowley
(@SW19lunchie) reported
from
Merton, England
Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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David Ratcliffe
(@Edrat77) reported
from
Lambeth, England
@ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.
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Adiza Shardow 🇬🇭 🏴
(@adizadiva7) reported
from
Lambeth, England
Same here talk about bad timeline lol @ThreeUK
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Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@LukeChels @ThreeUK I’ve never had a problem with Three myself, I used to be with them a number of years ago and always found them reliable
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Benoit Berthe Siward
(@TheSiward) reported
from
Lambeth, England
@ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!
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Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@LukeChels @ThreeUK I hope you find a service which works for you
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Croydon, England
@ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔
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Ali
(@Ali_Piracha12) reported
from
Croydon, England
@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
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Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@BensBigTrip @ThreeUK I’m sorry you’ve had bad trouble with them
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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Service please
(@Unhappyconsume1) reported
from
Crawley, England
@ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻
(@PDGCFC79) reported
from
Crawley, England
@ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits
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James Street
(@JamesPhizKFC) reported
from
Kingston upon Thames, England
@ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Kieran
(@kieranhistweets) reported
from
Croydon, England
Consistently terrible customer service and support from @ThreeUK @ThreeUKSupport
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Michael🇱🇧🇱🇺
(@anhonestcfcfan) reported
@AtTheBridgePod Hopefully the horrible threeuk one gets gone soon too
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Rand
(@Raz625772) reported
@ThreeUKSupport @ThreeUK says ‘We’re fixing an issue with our network in this area’. Has been the same message for months. Where do I go for a refund?
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Harley Jennifer 🍊
(@zlraaah) reported
Received a faulty replacement from @ThreeUK after handing back my phone which was also faulty & only way to get one that works is to be without a phone for 10+ days 🥲 no customer service numbers also so wasting hours in a live chat with these useless people
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Jackie Akehurst
(@jackie_akehurst) reported
@ThreeUKSupport I would like all 6 of our contracts refunding this month please. We've had barely any Internet, and as a gaming / TV streaming house, it's been diabolical,inc struggling to watch world cup! Please advise what on earth is going on! This service is not acceptable 😒
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Michael owens
(@Michael68292583) reported
@ThreeUKSupport I have been told 1-3 days for the past 2 weeks by 4 different people and yet I have still not received my refund, absolutely terrible customer service on @ThreeUK @ThreeUKSupport part
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Rod Reynolds
(@Rod_WR) reported
@ThreeUKSupport had no 5G home broadband for two days now - third (and longest) time in a month. You network checker says you're performing upgrages, please can you provide more information?
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AussieChick on a Boat
(@AAussiechick) reported
@ThreeUKSupport Yeah the running out if data isn't the issue, it's that your email doesn't identify which phone number it is applicable to
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MrDeeJay
(@spinningthedisc) reported
@ThreeUKSupport hi guys. I’m in G1 2AF. Got signal, however data throughput is very very slow for major city centre location. I’ve just moved to Three from Vodafone and didn’t expect this. Can this be reported and escalated. Can’t find out how to get texts of issues.
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Mnu
(@Mxnny691) reported
@ThreeUKSupport Yes as mentioned in my previous messages in this thread. everytime I’ve contacted their support team they’ve advised me it’ll will come tomorrow and not to worry when that is clearly not true as each day it’s delayed
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Dr Kevin Nicholas Baker
(@KevinNicholasB2) reported
@ThreeUK terrible customer service and ignoring fraudulent upgrade being done my staff. Will keep going until this is resolved.