3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 01/27/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Croydon, London, Epsom, Crawley, Kingston upon Thames, Caterham, Reigate, Redhill and Morden.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Phone
United KingdomCroydon Phone
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from Lambeth, England

    @ThreeUK The worst

  • pyoulou El Ceprino (@pyoulou) reported from Croydon, England

    @ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @ThreeUKSupport Everyone seems to have issues whatever network they are on (I presume so but I’ve not asked everyone what network they are on). It’s the only downside of where I work. Its just very annoying not being able to use my phone on my breaks.

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    @ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't

  • spinneywoods Darren Woods (@spinneywoods) reported from Croydon, England

    @ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?

  • nicktredrea Nicholas Tredrea (@nicktredrea) reported from Bromley, England

    @ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    Why do you @ThreeUK tell there was good network coverage in Croydon ???

  • JackieWarner13 jac (@JackieWarner13) reported from Lambeth, England

    Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.

  • digitaldownfall Chris von Eitzen (@digitaldownfall) reported from Merton, England

    So, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…

  • IamCrypto16 IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England

    @ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere

  • pyoulou El Ceprino (@pyoulou) reported from Croydon, England

    Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK

  • dergal Gerry White SEO geek (@dergal) reported from Redhill, England

    @ThreeUK I seriously would raise this as an issue

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    I love the fact that in this day and age I still can’t get signal on my phone at work. And seeing as my hours keep going up and I spent my life there these days it isn’t good @ThreeUK @ThreeUKSupport. My phone basically becomes a very expensive iPod for 7 or more hours a day.😒🙄

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    @ThreeUK are actually ******* hilariously bad

  • granty3333 Grant Nichols (@granty3333) reported from Bromley, England

    Quite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesArmani SG (@JamesArmani) reported

    @ThreeUK Never Noticed Anything...

  • HetmanPiotr EU expat in UK #toryout (@HetmanPiotr) reported

    @LD_Sth @Monarchofmoaner @ThreeUK Sure. Once - ok, Twice - happens. When it is persistent there is no way of talking about accident as its failing to provide the service. That's what ombudsman said anyway.

  • Strouington Strou (@Strouington) reported

    @ThreeUKSupport Thanks for your reply. Yeah, it does say there's no coverage but there has been over the last few weeks since it was turned on. Was it testing and not officially ready yet? Its a shame as it made a dramatic difference as reception has been so poor before this (and is again). Thx

  • ChanMahers Chan Maher (@ChanMahers) reported

    @ThreeUKSupport Well I have now been told it is coming tomorrow?! Even though it was due to 1pm today it will now not turn up. Please answer why I now have to stay at home for 3 days in a row. DHL have NOT ONCE texted me so far... I would like to make a complaint.

  • HetmanPiotr EU expat in UK #toryout (@HetmanPiotr) reported

    @Monarchofmoaner @ThreeUK I've got a crap service with @ThreeUK since they did some "essential work in my area". Couldn't get it sorted so I've left assured there won't be any charges. Now they've send me a bill with a cancellation charge in it. I went to the ombudsman and now sorted. Never coming back!

  • Karthik44973299 Karthik (@Karthik44973299) reported

    @ThreeUK hi, there is a problem with broadband from yesterday, which I spoke with one of your agent and still its not resolved yet. @ThreeUKSupport

  • dagger38 russell (@dagger38) reported

    @ThreeUK why do i never get a signal at Green Park Reading?

  • HetmanPiotr EU expat in UK #toryout (@HetmanPiotr) reported

    @LD_Sth @Monarchofmoaner @ThreeUK Besides - how come it's beyond their control? It's their network! Who's got control over it? China??

  • TheWez95 Wez (@TheWez95) reported

    @katn_03 @eggysplat @ThreeUK Stop spreading bs, it's only Three that having the issue.

  • GreenBadgeKOL GreenBadgeTaxi #SupportLondon (@GreenBadgeKOL) reported

    @ThreeUKSupport Is there a problem. I been having this message since last am around 03:30am when I try to ring out says servee error try again later.