3 (Three) Outage Report in Merstham, Surrey, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 01: Problems at 3 (Three)
3 (Three) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (51%)
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Internet (32%)
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Total Blackout (10%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Hampton, Crawley, Carshalton, West Molesey, Mitcham, Dorking, Sidcup, Kingston upon Thames, Tadworth, Surbiton, Redhill, Sutton and Hayes.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Nesbitt (@Nesbitt14) reported from Bromley, England
@ThreeUKSupport what's going on with the network?
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Mike🇪🇺🏴🏴🇺🇦🇬🇧 (@MikeM5517) reported from Worcester Park, England
@ThreeUK It would help to test again to make sure the 3 network actually works to late after the fact
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James Aubrey (@JimboUK71) reported from Sutton, England
@ThreeUKSupport I’m out of contract now! After 17 years of substandard coverage, poor support I’m leaving. Not receiving the nationwide alert this afternoon, was the final straw!! 😡😡😡 I have my safety to think about!
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Ian Moy (@Monkster1978) reported from Worcester Park, England
Well done @ThreeUKSupport @ThreeUK for not being able to deliver the emergency alert across your network. Nothing on my iPhone and others saying the same. #GoodJob
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X2 (@KronosX81) reported from London, England
@ThreeUK I am supposed to be getting clear 5G signal and coverage but I am barely getting 3G 😡 no matter the area I may be in during the day. If you can’t cope with 5G networking stop offering it until you’re competent to do so as it’s a f’g disgrace. Charging fortunes for 💩.
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X2 (@KronosX81) reported from London, England
@ThreeUK wot the heck is going with the blasted network last few months it’s gone worser than it was 15years ago 😡😡😡😤😤 struggling to load a google page Stop paying filthy rich football clubs £50+m per year in sponsorships and focus on the network instead asap 😡😡
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Martin 'Snazzy' Cox (@MartinCox0155) reported from London, England
@ThreeUKSupport So how do I avoid upgrading and remain a customer?
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Darren Woods (@spinneywoods) reported from Redhill, England
@ThreeUK is there a complaints procedure as I am extremely disappointed with the service I have been getting
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Darren Woods (@spinneywoods) reported from Redhill, England
@ThreeUK you really are the worst phone provider around
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Darren Woods (@spinneywoods) reported from Redhill, England
@ThreeUK usual crap service ordered a replacement sim inserted waited nothing no signal and I pay good money for this shite service
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Stephen Simpson FSUK (@forestschooling) reported from Kingston upon Thames, England
@ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.
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Deepak Sharma (@depak_sharma) reported from London, England
Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.
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Darren Woods (@spinneywoods) reported from Redhill, England
@ThreeUKSupport ffs why is my service so poor told it could be my phone guess what new phone same poor reception
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Keron Proverbs (@KeronProverbs) reported from London, England
I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company
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Keron Proverbs (@KeronProverbs) reported from London, England
@ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't
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Keron Proverbs (@KeronProverbs) reported from Lambeth, England
@ThreeUK The worst
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IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England
@ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December
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⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England
@ThreeUKSupport Everyone seems to have issues whatever network they are on (I presume so but I’ve not asked everyone what network they are on). It’s the only downside of where I work. Its just very annoying not being able to use my phone on my breaks.
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⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England
I love the fact that in this day and age I still can’t get signal on my phone at work. And seeing as my hours keep going up and I spent my life there these days it isn’t good @ThreeUK @ThreeUKSupport. My phone basically becomes a very expensive iPod for 7 or more hours a day.😒🙄
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Matty (@Hempomatt) reported from Croydon, England
@ThreeUK are actually ******* hilariously bad
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sanam (@lettersandtea) reported
@ThreeUK hi can you advise if there are ongoing network issues? My calls keep dropping.
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Paul Woodward (@stokiepoe) reported
@ThreeUKSupport cannot make outgoing calls from inside my house when it always used to work been like this for months and they say no problems in my area 😡 went on live chat and says no operators available come back tomorrow when open for another 40 min wtf 😡😡
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Paul 🔱#Sovereign 🇬🇧 (@LFCSovereign61) reported
Data that won’t load, 5G that isn’t the greatest thing since sliced bread despite @ThreeUK telling it is and a phone you can’t charge because it keeps getting hot. I’m sick to my guts of the modern world and it’s overrated, useless crap.
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AR crypto (@ARcrypto12) reported
@jj0118_ @KanyeWeekes @ThreeUK Same here, had issues for the last 10 days now was on the phone for 1.50 hrs and still no joy, now they’re saying it’ll get sorted up to 7 days, cheeky ***** billed me today and told me I will need to pay the rest of my 12 months, and as Iv asked several times there prices differ
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Hakan (@Hakanbjk1) reported
@iD_Mobile_UK @bethreveley @ThreeUK It’s down for me also again, this is ridiculous.
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iD Mobile (@iD_Mobile_UK) reported
@bethreveley @ThreeUK Hi there, We're very sorry to hear this. The outage has been resolved, have you tried rebooting your device? - Anika
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beth🥂 (@bethreveley) reported
@iD_Mobile_UK @ThreeUK Well it’s down AGAIN now. And I haven’t been able to make a phone call without the service dropping out in weeks.
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Mike Mundy (@burgesshill) reported
@ThreeUK I have not had a signal at home for over 2 weeks. I used to get 3 bars.When in town I get 5 bars. Have spoken again to your agent who suggested I move providers! What is going on? Address at RH15 0RQ.
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Bradley (@Bradley_Lucas) reported
@LindaByrneHall @ThreeUKSupport Also had the same issue since Thursday. Everybody I know haven’t been able to make or receive calls. Live chat is useless and people on the phone have no idea what’s wrong either. 3 are a shambles
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SearchingForSimon 🇬🇧 🇦🇺 (@SearchingSimon) reported
@ThreeUK is an absolutely shocking service. I was assured the broadband signal with you was excellent. Taken me ten minutes to create & send this! Only been two weeks & I couldn't get on-line most of it, TV goes into reload mode all the time. There are other issues too. Appalling