3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 02/05/2026 04:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Merton, Crawley, Redhill, East Grinstead, Wallington, Epsom, Bookham, Kingston upon Thames, Caterham and Reigate.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    To those, like me, who are lacking data/internet on the @ThreeUK network, I see that @ThreeUKSupport are stating that the network are having data issues. It's not your phone! It's been down since last night.

  • willjennings80 will jennings (@willjennings80) reported from Lambeth, England

    @respros @ThreeUKSupport Yeah. They said a few days ago there were issues, not heard anything since but mine keeps dropping also.

  • Gcrobb Graeme (@Gcrobb) reported from Merton, England

    @ThreeUKSupport why’s your network done. Why you bothering with 5G when you can’t even run a network!!! 🤬🤬🤬🤬#Threemobile

  • MartinWWalker Martin Walker (@MartinWWalker) reported from Kingston upon Thames, England

    @ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly

  • joshmarston92 Josh (@joshmarston92) reported from Lambeth, England

    @ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫

  • themib Martin Bentley (@themib) reported from London, England

    @Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

  • ChrisTheDJ Chris Merriman (@ChrisTheDJ) reported from London, England

    @ianbetteridge @ThreeUK Three has been down nationwide since midnight

  • missddan MissDD (@missddan) reported from Bromley, England

    Why is my internet so appalling of late @ThreeUK i’m not a happy customer right now

  • niallomalley Niall O'Malley (@niallomalley) reported from Kingston upon Thames, England

    @ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @TheHodge @ThreeUK Three. It's a known problem though

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

  • missddan MissDD (@missddan) reported from Bromley, England

    Why @ThreeUK is my internet not working again think its time to switch service providers

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @ThreeUK has provided the worst service i have ever experienced. Constant drop calls, no coverage and constant failed messages. Bye bye

  • Vanessssaxo V. (@Vanessssaxo) reported from London, England

    @ThreeUK why is my service not working 😡

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport It was due to your network being down which you know about

  • dukeofpeckham Negro Kevin Owens (@dukeofpeckham) reported from Croydon, England

    Because my phone was connected to my WiFi since yesterday evening I didn't notice the @ThreeUK outage till this morning. I've been with them for 2 years and this is the first issue I've had with them. For what I pay and what I get I'm not going to beat them for the outage.

  • CMoney_x Diosa🌪✨ (@CMoney_x) reported from Bromley, England

    @ThreeUKSupport My sim isn’t even a year old. It’s definitely your network issue.

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • ApostlesBarber1 ApostlesBarberShop (@ApostlesBarber1) reported from Merton, England

    @ThreeUK My mobile internet still not working past 24 hours! Been with out internet 😡

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • nickcharliekey Nick Charlie Key (@nickcharliekey) reported

    Honestly, what is up with that @ThreeUK ad! Telling everyone watching the Chelsea game to #SupportSomeoneElse TERRIBLE marketing concept for a football team.

  • DrunkRes Mark M (@DrunkRes) reported

    @ThreeUKSupport can't change my password. it keeps giving me an my3auth.text.generic.error it also keeps giving me an error when using the password i already have.. help?

  • GetMeAManager Karen is Correct (@GetMeAManager) reported

    @dannifdx @ThreeUKSupport It's actually 30 days for fraud cases. Not 48 hours. Not 72 hours. It's 30 days. If there was fraudulent activity on your account prior, this is why. So in actual fact, Three are doing you a favour. The only problem is the inexperienced advice given to you.

  • gortt and.re (@gortt) reported

    @ThreeUK While still not planning to support 4g smartwatches? Hmmmmm

  • Sam_Flange Sam Bendall-Weeks (@Sam_Flange) reported

    @ThreeUKSupport It’s off now. But my question still remains... is it acceptable to land in a country and as soon as you connect to the local network, “etisalat” in this case, you receive a text saying you’ve somehow used £31 of data? Unless I’m going mad, that’s obscene.

  • pearchie74 colin pearch (@pearchie74) reported

    @ThreeUKSupport No stock issues, just lies , was told today that apparently 1500 handsets had been incorrectly labeled and dispatched then recalled sounds like BS to me have been dealing with complaints team who promised the phone on for mentioned dates then basically got told if not happy leave

  • Raks_VIPHost Raks (@Raks_VIPHost) reported

    @ThreeUKSupport Is there anyone available to help for a blocked UK 3 phone currently being used abroad

  • dartmooravenger Dartmoor Avenger (@dartmooravenger) reported

    @Three_Is_Broken @ThreeUKSupport Have finally left my contract with Three home broadband, that was often running at 4mbps or less and am now enjoying EE at over 48mbps. I have 2 other slow mobile accounts with Three that will probably head the same way

  • GetMeAManager Karen is Correct (@GetMeAManager) reported

    @bella_EB @ThreeUKSupport And if you get no signal wherever you go, it most likely won't be a network issue. It's pretty impossible for three to have no service anywhere.

  • katyjanev_ Katy (@katyjanev_) reported

    @ThreeUKSupport when’s the network coming back on in Leeds cos it’s been down a week now