3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Crawley, Epsom, Croydon, Kingston upon Thames, Caterham, Reigate, Redhill, Morden and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| Crawley |
Phone | |
| London |
Internet | |
| London |
Total Blackout | |
| Epsom |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Thames Ranger777
(@Ranger777Thames) reported
from
Lambeth, England
@ThreeUKSupport Not good for a customer who buys the watch in the month of may
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MissA.O
(@AmandaO100) reported
from
Lambeth, England
@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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jackson
(@jackson21348376) reported
from
Bromley, England
@ThreeUK I recently switched to three after mind blowing offers from customer care executive. Internet connection on and off for almost one week and not even getting 3G speed from 5G hub. Will wait for 2 more days, if it is same i will think of disconnection.
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Caracasflat
(@caracasflat) reported
from
Bromley, England
Hi @ThreeUK @ThreeCare we are having serious issue with the Wi Fi signal at home and I called your customer service “they couldn’t hear me ok.” If there is any chance to receive a call from your technical support? Thanks
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Julie Farrell
(@farjulie) reported
from
Croydon, England
My friend and her husband have had no network for a week can you be off assistant please @ThreeUK
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Caracasflat
(@caracasflat) reported
from
Bromley, England
This is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK
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Caracasflat
(@caracasflat) reported
from
Bromley, England
@ThreeUKSupport Thank you Scott, the post code is BR3 1PD We have only 1 month with the service and we can’t make it work.
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MightyHorace
(@HoraceMighty) reported
from
Lambeth, England
@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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Carlos De Santana
(@CDeSantana) reported
from
Crawley, England
@ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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J Chapman
(@Lord_Chappers) reported
from
Crawley, England
@ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK morning is the service down at sw193Ax?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Grody
(@pickled_tinker) reported
I'm starting to remember why I left @ThreeUK Poor data service in last few years, literally sub O2 levels. App is useless. No live chat, help or other options to get in touch. They block UDP based VPN connections, DPI traffic shape and have seriously under powered their core.
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Miss Oliver Music
(@lisapercussion) reported
@ThreeUKSupport @JonColl24310263 I am having the exact same problem! Cancelled contract 2 months ago, now been referred to debt collection with no warning! I don’t understand and the helpline guy was absolutely no help at all.
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Irish ***🇮🇪
(@IrishYid_) reported
@ThreeUK @ConnCFC Fix my internet idolo
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ross murtagh
(@nugsy14) reported
@ThreeUKSupport ur network coverage in Cheltenham is a joke worse network ever.
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Miss Oliver Music
(@lisapercussion) reported
@ThreeUK after being a customer for years, I’m cancelling . I’m being chased for money - no idea why. Referred to a collection agency with no warning at all. Helpline guy no help at all. Looking for new phone contract now.
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Andrew Hemming
(@AndrewMHemming) reported
@ThreeUKSupport Well if Three won’t return the money they agreed not to take I will have to cancel my contract and get my refund that way, Three are happy to see customers of 8 years just walk away!!!
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Wiltshire Lady
(@wiltshirelady) reported
I am disgusted by the way @ThreeUK have treated my newly bereaved friend. First they try to charge her to cancel her dead husband’s SIM, then they close her account disconnecting her phone at the worst time in her life & when she needs it most. Shame on @ThreeUK
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J∆MES 🏳️🌈 🏴
(@thisisjmx) reported
@ThreeUKSupport So it's #VoLTE that's failing now, even with Wi-Fi calling on. If I switch to 3G there's no issue. I've sat with my phone on 4G only since you confirmed Voice across the whole LTE network on all frequency bands. Any thoughts on when it'll be fixed?
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Dr Astrid Coxon 🐉
(@AstridCoxon) reported
Signal @ThreeUK is appalling in my area. Mea culpa for not checking coverage first. But support telling me they're going to send me a text to test if I can receive it is the most idiotic suggestion imaginable. I've told them I have no signal. Why would that magically change?
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David Kaufmann
(@Blueribble) reported
@ThreeUKSupport The implication seemed to be that I had not returned the handset. My services were cut off yesterday. Problems non-stop since March.