3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 03/07/2026 00:35

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Crawley, Merton, Redhill, East Grinstead, Wallington, Epsom and Bookham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • JackieWarner13 jac (@JackieWarner13) reported from Lambeth, England

    Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.

  • andysaw Andy Saw (@andysaw) reported from Kingston upon Thames, England

    @virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • nicktredrea Nicholas Tredrea (@nicktredrea) reported from Bromley, England

    @ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.

  • granty3333 Grant Nichols (@granty3333) reported from Bromley, England

    Quite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • AJCox31 Alex James Cox (@AJCox31) reported from Lambeth, England

    @ThreeUKSupport @jwilf @ThreeUK I have a 5G home broadband hub and it hasn’t worked today or yesterday. Is there a network issue? James I would wait!!

  • jackson21348376 jackson (@jackson21348376) reported from Bromley, England

    @ThreeUK I recently switched to three after mind blowing offers from customer care executive. Internet connection on and off for almost one week and not even getting 3G speed from 5G hub. Will wait for 2 more days, if it is same i will think of disconnection.

  • dergal Gerry White SEO geek (@dergal) reported from Redhill, England

    @ThreeUK I seriously would raise this as an issue

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?

  • RICHARDKINGCOTT Richard Kingcott (@RICHARDKINGCOTT) reported from Lambeth, England

    @ThreeUKSupport why does my phone not get a signal out and about in central London? Myself a couple of people I know are suffering the same lack of signal.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • colin_maddocks Colin Maddocks (@colin_maddocks) reported from Crawley, England

    @davwheat_ @ThreeUKSupport @madwedge Distance. 5G upload is terrible. The broadcasting site has beamforming and power on its side. My little OnePlus 9 Pro doesn’t really have either. Higher frequency, shorter distance.

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    Why do you @ThreeUK tell there was good network coverage in Croydon ???

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jezsuttonuk Jez Sutton (@Jezsuttonuk) reported

    @ThreeUK absolutely disgusted with there service and support. I am on a unlimited everything tariff and I am in holiday in Spain and a. They are charging me £2 a day to use my data b. I have now gone over there fair usage and now being charged for data. They have already blocked

  • 1ts0bvi0us T 🌸 (@1ts0bvi0us) reported

    @ThreeUK I’m travelling to Vietnam and noticed it’s one of your Go Roam Abroad destinations. As a Pay As You Go customer, if I buy an Add On, would there be any additional charges if I were to use data during my time in Vietnam?

  • StevenWainfur Steven wainfur (@StevenWainfur) reported

    @ThreeUKSupport wondering if anyone can help me out with unlocking my phone to any sim? I’ve been trying for 2 months now with 3 and no joy, seems an impossible task!

  • Hannah_Maryse Hannah (@Hannah_Maryse) reported

    @ThreeUK As far as I can see you charged me 35 quid for 3 minutes of roaming as I disembarked an aeroplane. Also, none of your support chat links works. Could someone please help me understand this mad charge?

  • mn2k2shox Fordy (@mn2k2shox) reported

    @ThreeUKSupport Weston, Spalding. To be fair signal pretty much rubbish almost everywhere

  • Arcee_TillAllr1 JMRichardson 🇩🇪🇮🇹🇺🇸🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Arcee_TillAllr1) reported

    @ThreeUKSupport why is it always such a pain to get an old number transferred to you? Every time I renew my contract or take out a new one, it's never straight forward to keep my number. It's getting very tiresome.

  • 1ts0bvi0us T 🌸 (@1ts0bvi0us) reported

    @ThreeUKSupport I’m travelling to Vietnam and noticed it’s one of your Go Roam Abroad destinations. As a Pay As You Go customer, if I buy an Add On, would there be any additional charges if I were to use data during my time in Vietnam?

  • Jonathangosky Jonathan Williams ✈️ (@Jonathangosky) reported

    @ThreeUK Data use in the Midlands has been useless over the past few weeks. Birmingham City Centre and can’t find timed of trains. Pretty pathetic really. B’ham airport, no workable signal. 😡

  • Marooned_Sailor Ian Judd (@Marooned_Sailor) reported

    @O2 @VodafoneUK @ThreeUK if I bought a US iphone14 when travelling in the US can you support the eSim plan needed here in the UK?

  • Ste_Rumbelow Ste Rumbelow (@Ste_Rumbelow) reported

    @ThreeUK Please help! Somehow I’m using a lot of data abroad even though I’m only really sending messages. I’m close to the 12gb cap and have a few days left. Will the short term unlimited data package allow me to use more than the 12gb fair usage? Thanks