3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 12/13/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Reigate, London, Redhill, Morden, Croydon and Sutton.

Loading map, please wait...
City Problem Type Report Time
United KingdomReigate Total Blackout
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUKSupport ffs why is my service so poor told it could be my phone guess what new phone same poor reception

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from Lambeth, England

    @ThreeUK The worst

  • granty3333 Grant Nichols (@granty3333) reported from Bromley, England

    Quite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful

  • spinneywoods Darren Woods (@spinneywoods) reported from Croydon, England

    @ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    @ThreeUK are actually ******* hilariously bad

  • IamCrypto16 IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England

    @ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    @ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't

  • pyoulou El Ceprino (@pyoulou) reported from Croydon, England

    Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK

  • pyoulou El Ceprino (@pyoulou) reported from Croydon, England

    @ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @ThreeUKSupport Everyone seems to have issues whatever network they are on (I presume so but I’ve not asked everyone what network they are on). It’s the only downside of where I work. Its just very annoying not being able to use my phone on my breaks.

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    Why do you @ThreeUK tell there was good network coverage in Croydon ???

  • nicktredrea Nicholas Tredrea (@nicktredrea) reported from Bromley, England

    @ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    I love the fact that in this day and age I still can’t get signal on my phone at work. And seeing as my hours keep going up and I spent my life there these days it isn’t good @ThreeUK @ThreeUKSupport. My phone basically becomes a very expensive iPod for 7 or more hours a day.😒🙄

  • dergal Gerry White SEO geek (@dergal) reported from Redhill, England

    @ThreeUK I seriously would raise this as an issue

  • digitaldownfall Chris von Eitzen (@digitaldownfall) reported from Merton, England

    So, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.

  • JackieWarner13 jac (@JackieWarner13) reported from Lambeth, England

    Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Riiano7 🥲 (@Riiano7) reported

    @ThreeUKSupport @ClaireAFC2020 I have same issue i had mine for 1 year and half and its so bad

  • Skavillekrew Alan Shine (@Skavillekrew) reported

    @ThreeUKSupport I have had no Data or 0.27mb for the last 80 day, Three refuse to tell me it will be fixed, have lied to me have laughed and mocked me, have lost count of the times customer services have hung up on me, 6 times on the trot on one occasion and I wasn't being rude.

  • LedjanDushanova Ledjana🌹 (@LedjanDushanova) reported

    @ThreeUK There was no service during midnight

  • ade_howell Ade Howell 🍺 (@ade_howell) reported

    @ThreeUK Absolutely disgusting customer service!!! Actually there is no customer service!! 16 years of loyalty account for nothing!!!

  • Sandy_Bart Sandy_Bart (@Sandy_Bart) reported

    @ThreeUKSupport You already know this. The excuses gives nearly a year ago was working on 5g . Just look at the link I’ve posted AMs see all the complaints . Tons and tons of them from all areas. This week it’s been worse than ever . Shame on three for the worst service .

  • ChuPanda Hannah (@ChuPanda) reported

    @ThreeUKSupport My mobile data suddenly stopped working and phone says there is no network but i’m in an area where I usually would.. got no mobile data to use! Tried restarting phone etc. but still no luck

  • crober33 Money Roots (@crober33) reported

    @ThreeUK terrible phone support, free Buds Live not with 256 model (Even though it states on website) wont match a deal that i can get via their own website, and wont waiver the early upgrade fee, basically cheaper cancelling contract and moving to any other provider! #silly

  • Dlrou812 Matthew Speddings (@Dlrou812) reported

    @ThreeUKSupport Today I’m seem to be restricted from entering gambling websites although my filters are all off. On top of which I can’t get the live web chat to work to sort this out. The website is a mess too by the way, really difficult to track anything down.

  • rosygal51 Rosygal51 (@rosygal51) reported

    @ThreeUK Why is the reception in Chelmsford awful? 3 customer for years but time to switch to another network with better coverage!

  • Skavillekrew Alan Shine (@Skavillekrew) reported

    @ThreeUKSupport 80 days No Data or mad slow 0.27mb area New Addington Croydon. Have 4 Three phone all same ism all other Networks work fine, so 100% Three Network Issue. go a mile down the road you get 100mb that's faster than my Sky, this proves it's not my phone. 80 Days Three