3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 01/18/2026 23:45

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Crawley, Epsom, Croydon, Kingston upon Thames, Caterham, Reigate, Redhill, Morden and Sutton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomCrawley Phone
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomEpsom Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Lambeth, England

    @ThreeUKSupport Not good for a customer who buys the watch in the month of may

  • AmandaO100 MissA.O (@AmandaO100) reported from Lambeth, England

    @ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!

  • xiaqua_shiyeon Xiaqua-Shiyeon (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • jackson21348376 jackson (@jackson21348376) reported from Bromley, England

    @ThreeUK I recently switched to three after mind blowing offers from customer care executive. Internet connection on and off for almost one week and not even getting 3G speed from 5G hub. Will wait for 2 more days, if it is same i will think of disconnection.

  • caracasflat Caracasflat (@caracasflat) reported from Bromley, England

    Hi @ThreeUK @ThreeCare we are having serious issue with the Wi Fi signal at home and I called your customer service “they couldn’t hear me ok.” If there is any chance to receive a call from your technical support? Thanks

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • farjulie Julie Farrell (@farjulie) reported from Croydon, England

    My friend and her husband have had no network for a week can you be off assistant please @ThreeUK

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • caracasflat Caracasflat (@caracasflat) reported from Bromley, England

    This is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK

  • caracasflat Caracasflat (@caracasflat) reported from Bromley, England

    @ThreeUKSupport Thank you Scott, the post code is BR3 1PD We have only 1 month with the service and we can’t make it work.

  • HoraceMighty MightyHorace (@HoraceMighty) reported from Lambeth, England

    @ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?

  • CDeSantana Carlos De Santana (@CDeSantana) reported from Crawley, England

    @ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • Lord_Chappers J Chapman (@Lord_Chappers) reported from Crawley, England

    @ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • andysaw Andy Saw (@andysaw) reported from Kingston upon Thames, England

    @virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!

  • massimauri Pikejump (@massimauri) reported from Merton, England

    @ThreeUK morning is the service down at sw193Ax?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • pickled_tinker Ian Grody (@pickled_tinker) reported

    I'm starting to remember why I left @ThreeUK Poor data service in last few years, literally sub O2 levels. App is useless. No live chat, help or other options to get in touch. They block UDP based VPN connections, DPI traffic shape and have seriously under powered their core.

  • lisapercussion Miss Oliver Music (@lisapercussion) reported

    @ThreeUKSupport @JonColl24310263 I am having the exact same problem! Cancelled contract 2 months ago, now been referred to debt collection with no warning! I don’t understand and the helpline guy was absolutely no help at all.

  • IrishYid_ Irish ***🇮🇪 (@IrishYid_) reported

    @ThreeUK @ConnCFC Fix my internet idolo

  • nugsy14 ross murtagh (@nugsy14) reported

    @ThreeUKSupport ur network coverage in Cheltenham is a joke worse network ever.

  • lisapercussion Miss Oliver Music (@lisapercussion) reported

    @ThreeUK after being a customer for years, I’m cancelling . I’m being chased for money - no idea why. Referred to a collection agency with no warning at all. Helpline guy no help at all. Looking for new phone contract now.

  • AndrewMHemming Andrew Hemming (@AndrewMHemming) reported

    @ThreeUKSupport Well if Three won’t return the money they agreed not to take I will have to cancel my contract and get my refund that way, Three are happy to see customers of 8 years just walk away!!!

  • wiltshirelady Wiltshire Lady (@wiltshirelady) reported

    I am disgusted by the way @ThreeUK have treated my newly bereaved friend. First they try to charge her to cancel her dead husband’s SIM, then they close her account disconnecting her phone at the worst time in her life & when she needs it most. Shame on @ThreeUK

  • thisisjmx J∆MES 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported

    @ThreeUKSupport So it's #VoLTE that's failing now, even with Wi-Fi calling on. If I switch to 3G there's no issue. I've sat with my phone on 4G only since you confirmed Voice across the whole LTE network on all frequency bands. Any thoughts on when it'll be fixed?

  • AstridCoxon Dr Astrid Coxon 🐉 (@AstridCoxon) reported

    Signal @ThreeUK is appalling in my area. Mea culpa for not checking coverage first. But support telling me they're going to send me a text to test if I can receive it is the most idiotic suggestion imaginable. I've told them I have no signal. Why would that magically change?

  • Blueribble David Kaufmann (@Blueribble) reported

    @ThreeUKSupport The implication seemed to be that I had not returned the handset. My services were cut off yesterday. Problems non-stop since March.