3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 01/16/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Crawley, London, Epsom, Croydon, Kingston upon Thames, Caterham, Reigate, Redhill, Morden and Sutton.

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City Problem Type Report Time
United KingdomCrawley Phone
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomEpsom Internet
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

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3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • caracasflat Caracasflat (@caracasflat) reported from Bromley, England

    Hi @ThreeUK @ThreeCare we are having serious issue with the Wi Fi signal at home and I called your customer service “they couldn’t hear me ok.” If there is any chance to receive a call from your technical support? Thanks

  • xiaqua_shiyeon Xiaqua-Shiyeon (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • JoshuaHepple Josh Hepple (@JoshuaHepple) reported from Lambeth, England

    @ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks

  • jonny_pearson Jonny Pearson (@jonny_pearson) reported from Lambeth, England

    @ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!

  • Gcrobb Graeme (@Gcrobb) reported from Merton, England

    @ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?

  • HoraceMighty MightyHorace (@HoraceMighty) reported from Lambeth, England

    @ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • mrbootle Jason Bootle (@mrbootle) reported from Lambeth, England

    @ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?

  • CDeSantana Carlos De Santana (@CDeSantana) reported from Crawley, England

    @ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Lambeth, England

    @ThreeUKSupport Not good for a customer who buys the watch in the month of may

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • caracasflat Caracasflat (@caracasflat) reported from Bromley, England

    @ThreeUKSupport Thank you Scott, the post code is BR3 1PD We have only 1 month with the service and we can’t make it work.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • caracasflat Caracasflat (@caracasflat) reported from Bromley, England

    This is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK

  • farjulie Julie Farrell (@farjulie) reported from Croydon, England

    My friend and her husband have had no network for a week can you be off assistant please @ThreeUK

  • AmandaO100 MissA.O (@AmandaO100) reported from Lambeth, England

    @ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • vibsiboy Vibs (@vibsiboy) reported

    @ThreeUKSupport 1) Hi Kymberlie...This is precisely my problem that i keep getting told that I will receive a new sim card on so and so date but I do not receive anything. This has happened multiple times. On 21st I was told I will receive on 23, when chased on 25th...

  • alkhrijim M. Alkharaiji | د. محمّد الخريجي (@alkhrijim) reported

    @ThreeUKSupport Contract began on early 2017 & there wasn’t a delay on bill payments even for once. Then when it came to closing account due to leaving the UK for good, send few more bills for unused service. End up forced to pay for not being available at my UK address to receive mail in bills!

  • RSJones91 Rhys Jones (@RSJones91) reported

    @ThreeUKSupport Requested my Pac last friday, spoke to you monday and Thursday over the phone. I was promised that by yesterday I would have my Pac but it still hasn't arrived. This is why I want to leave you as you can't provide satisfactory customer service and you flat out lie

  • _laura308 Laura Martín (@_laura308) reported

    @ThreeUKSupport 24 hours without network connection. Is it a joke? W1H 5PQ

  • 2i0Sjv 2i0SJV (@2i0Sjv) reported

    @ThreeUKSupport 13 hours later and still no reply or help. Your customer service is shocking!

  • vibsiboy Vibs (@vibsiboy) reported

    @ThreeUKSupport 2) multiple times that some one will. I cannot even change my password on account at the moment due to some issue. Please please help this resolved and my services returned to normal. Its going on since more than 10 days now 😔

  • callumjrogers callum rogers (@callumjrogers) reported

    @ThreeUKSupport I've been having problems with my 4g signal for the past week or 2, it's been staying at 2 bars no matter where I am, I use to always get full in my house now I barely get any, occasionally no signal. How can I fix this.

  • zoomrider247 demonspeedracer... (@zoomrider247) reported

    @ThreeUK @SamsungUK Three have the worst customer services Go elsewhere

  • zoomrider247 demonspeedracer... (@zoomrider247) reported

    @Three_Is_Broken @ThreeUK These idiots added my date of birth WRONG and REFUSE TO HELP !!! Even after I sent them driving licence I blanked out the pic/start/expiry dates and irrelevant data but they insist on being ******** and need to know it all as if I’m applying for a job THEY ARE STEALING MY MONEY !

  • AnnCarters A Little Bit Longer 💔 (@AnnCarters) reported

    @ThreeUKSupport Excellent support, not only I’ve been pushed around for three days, now you won’t even respond! Worst service ever.