3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (21%)
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Phone (18%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Mitcham, London, Croydon, Orpington, Thornton Heath, Hayes, Sutton, Carshalton, Crawley, Walton-on-Thames, Streatham, Morden, Bromley and West Wickham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Mitcham |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Zoe.
(@zoeycol) reported
from
London, England
@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them
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Mark Light
(@MarkLight_) reported
from
Bromley, England
@ThreeUK I have NEVER experienced awful signalling problems since you have set up the 5G network! I pay you an obscene amount of money every month for a below par service!
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.
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Andy Lulham
(@LulhAndy) reported
from
Crawley, England
@chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff
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StreetCube
(@StreetCube) reported
from
Kingston upon Thames, England
@IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin
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Mark Callender
(@callender_mark) reported
from
Kingston upon Thames, England
5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken
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Wallis Day
(@wallisday) reported
from
Lambeth, England
No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...
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Georgina
(@GeorginaSmile) reported
from
Bromley, England
@ThreeUK are literally the best network provider! I ran up a huge bill calling the USA not realising it wasn't part of my allowance and they have refunded me the full amount for being a loyal customer. I highly recommend them! 🤩 #loyaly #three #bestnetwork #wouldneverleave
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Andrzej Łukowski
(@MrLukowski) reported
from
Bromley, England
@ThreeUKSupport hi - I recently signed up for a new tariff but received info through post saying I was on a different, higher tariff. I have twice contacted support and they have twice confirmed that the original rate would be honoured but my account still says higher tariff...
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PelhamB
(@PelhamB) reported
from
Croydon, England
@ThreeUK you are literally the most incompetent mobile network. I returned a home signal box to you on Dec 18th, have provided proof of this TWICE by email and you have still sent me a bill for £75. This is the second time your Norwich centre have lost a returned signal box
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Rihards
(@R5Latvia) reported
from
London, England
@ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/
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Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service before I cut mine and my family’s contracts immeadiately
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Vicks That Foreign
(@VickyPukis) reported
from
London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
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Naresh Vaneshwar
(@nrshq) reported
from
Croydon, England
Near West Croydon and the internet sucks @ThreeUK. @YouTube videos are suffering to load!!! 😠😠
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crybabyrainface
(@crybabyrainface) reported
from
Gatwick, England
@ThreeUKSupport new customer (2 weeks) at Gatwick airport south terminal. No mobile signal. I'm starting to regret switching from Vodafone. Please sort this out. I'm on the free wifi sending this tweet.
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Aanteater_
(@aanteater_) reported
from
Kingston upon Thames, England
@miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK
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James
(@jamesdevonport) reported
from
Lambeth, England
@ThreeUK Your network now total garbage and never works. I’m off 🖕
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Jason Ford
(@jasonford1988) reported
from
Kingston upon Thames, England
@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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aj
(@aqthelad) reported
from
Merton, England
@ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Harding
(@timhardinguk) reported
@MartinSLewis No @MartinSLewis On the @ThreeUK network who confirmed had major issue with issuing alerts - millions did not receive them on Three.
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Keiran193
(@keiran193) reported
@ThreeUK No no it’s ok, honestly. Keep it broken I enjoyed not having to turn off an alarm I didn’t consent to having.
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Richard Legg
(@Richard5603270) reported
@ThreeUKSupport Just the worst service I have experienced. 3 weeks of chats, endless repeats of the same queries and assuming I've put in the wrong sim card or need to restart my device. Seemingly no technical support or anyone to escalate it to. Just terrible, terrible service.
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Nick
(@NickWychen) reported
@JImblee1 @ThreeUK me too to the no alarm on 3.. signal ok though
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Stuart H 🇺🇦
(@Stu_H) reported
@ThreeUK So you are going Live as it were without another test? What if there was another technical issue so far undetected?
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WheelieBeans
(@NORFIE123456) reported
@MartinSLewis Nope, @ThreeUK f#cked up massively. They've supposedly fixed the problem, but have done nothing to reassure it's customers that we'll receive future alerts because they're not planning to do another one...
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Tom 💙 🇺🇦
(@tomgiddings) reported
@ThreeUK Was that fix to send to sites more than once by any chance?
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The Ale Trail🌐
(@TheAleTrail) reported
@ThreeUK Seriously? This is not how huge infrastructure projects are tested. Patch and hope never works.
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🏳️🌈 haLaL dool J 🇮🇷
(@ariahomiebaba) reported
@ThreeUKSupport the service has been borderline unusable all weekend and today it's even worse. Will @ThreeUK be compensating for having to pay for another provider whilst works are being completed in the area?
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Neil Cheshire
(@NeilCheshire) reported
@ThreeUK Absolutely no confidence in this at all, surely you tested small scale before and this “issue” did not present itself. And you expect your customers to trust you that this is now resolved. Worked in tech for far to long to accept that I’m afraid. @cabinetofficeuk