3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 01/19/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Crawley, Epsom, Croydon, Kingston upon Thames, Caterham, Reigate, Redhill, Morden and Sutton.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomCrawley Phone
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomEpsom Internet

Community Discussion

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3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • Andyforrest90 andy forrest (@Andyforrest90) reported from Kingston upon Thames, England

    @ThreeUK is the network down in kt3 i can't use my phone without Wi-Fi

  • Alealejandro328 Alejandro Patiño (@Alealejandro328) reported from Croydon, England

    @ThreeUK I am having the worst data connection around the Thornton Heath area, I never was like this but for the past 48 hours is getting worse even if I’m in the middle of the road or high street. I am not able to connect & yes everything is working fine. Very poor connection.

  • RejiYates #ALWAYSVUETHINGS (@RejiYates) reported from Lambeth, England

    @UKKelendriaa @ThreeUK Mine is £8 😭😭😭. Three needs to fix the signal issue cause it’s annoying

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Lambeth, England

    @ThreeUKSupport Tethering not working at all on 4G and with errors on 3G in Clapham today :(

  • tobeconfirmed Ramzi Yakob (@tobeconfirmed) reported from Bromley, England

    @jopkins @ThreeUK Yes. Doing planned network improvement today according to network status checker on the website.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.

  • FedPoulton The Fed (@FedPoulton) reported from Lambeth, England

    @ThreeUKSupport Tried that, doesn't work. Didn't expect it to, because this is not an overuse problem. Greyhound lane has been like this for years. It is obviously a weak/faulty signal. The local transmitter needs repairing/boosting. Please get it sorted. Thank you.

  • djjjfrost Jumpin Jack Frost (@djjjfrost) reported from Croydon, England

    @IamLinguistics @ThreeUK Yeah bro mine's been awful for a few months now

  • wenjietourism Dr Wenjie Cai (@wenjietourism) reported from Bromley, England

    @ThreeUK customer relations team is absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokers! #DonotUseThree #WorstCustomerService

  • jdaykin Jerry Daykin (@jdaykin) reported from London, England

    @ThreeUK @NinaWest @AttitudeMag I just wish you had supported me with half decent signal during the parade itself 😜 but keep up the good work #Pride wise!

  • charkellyalex charlotte (@charkellyalex) reported from West Molesey, England

    @ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service

  • bumpiegin Hayley Dulson-Hughes (@bumpiegin) reported from London, England

    @ThreeUKSupport Nope. Had to hang up after waiting for 15 mins

  • StevenHilleard steven hilleard (@StevenHilleard) reported from Bromley, England

    @M3lanieJC @ThreeUK EE isn’t great either, lose my signal all the time

  • wenjietourism Dr Wenjie Cai (@wenjietourism) reported from Bromley, England

    @ThreeUK customer relations team are absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokes! #DonotUseThree #WorstCustomerService

  • feyi_cfc Nezuko (God forgive me) (@feyi_cfc) reported from Croydon, England

    @ThreeUK is such a crap network. I can’t even check how much my bill is for the month as my signal is absolutely AWFUL! What a waste! Absolutely awful network!!

  • andretheprod FAKE OUT NOW‼️LINK IN MY BIO (@andretheprod) reported from Lambeth, England

    @ThreeUK I beg you guys fix you’re network coverage. Everywhere I go I can’t get any signal 👎🏾👎🏾

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • DarrenStocking Darren Stocking (@DarrenStocking) reported from Lambeth, England

    @ThreeUK and @NintendoUK it seems #Three5G service does not work at all with #nintendoswitchonline this is now a complete show stopper for me! Switch games that don't use the online service like #fortnite or #PaladinsGame work fine but this #NATTypeD issue cripples online!

  • tobeconfirmed Ramzi Yakob (@tobeconfirmed) reported from Bromley, England

    @jopkins @ThreeUK Id already checked today because my signal has dropped off a cliff too

  • helloshaunni SHAUNNI⚡️ (@helloshaunni) reported from Lambeth, England

    @ThreeUKSupport Hi yes, it is correct but it’s also not linked to just one post code this is a near constant problem and switching between 3G / 4G doesn’t help. My phone signal is always fine for calls and texts it’s just the internet.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • pikapies Sarah Dyer 🏳️‍🌈 (@pikapies) reported

    @ThreeUKSupport I'm on your live chat now and being told a ton of conflicting information and when I try to raise a complaint due to the lack of broadband service and customer service, I'm being refused?

  • pikapies Sarah Dyer 🏳️‍🌈 (@pikapies) reported

    @ThreeUKSupport I'm on your live chat now and being told a ton of conflicting information and when I try to raise a complaint due to the lack of broadband service and customer service, I'm being refused?

  • jonathanfaiman Jonathan Faiman (@jonathanfaiman) reported

    @ThreeUKSupport @mjlynch Hi. It was fine all morning and went down again at 3:02pm for 30 mins. When will it end?????

  • enobnala Alan Bone (@enobnala) reported

    @ThreeUK more useless internet today in the Rotherhithe area of London. Two days in a row now. Any chance of these problems being sorted out properly? It’s very annoying trying to work when the technology is so hopeless.

  • pikapies Sarah Dyer 🏳️‍🌈 (@pikapies) reported

    @ThreeUKSupport What on *earth* is going on with your 5G broadband? Four days I've been having issues now, and one minute I hear that it's fixed and then the next it's not and still being worked on?! And then earlier today it nearly ruined a £700 private healthcare appointment!

  • kelbyharmes Kelby Harmes (@kelbyharmes) reported

    @ThreeUKSupport I have called them and they said that there is a network-wide issue, which may take “a few hours” to fix. I’m not hopeful given this has been going on for days.

  • DeeMeanz Sare's Page 💛❤️💛 Saka, Rashford, Sancho (@DeeMeanz) reported

    @ThreeUK pls send help !!!!

  • mjlynch Matt Lynch (@mjlynch) reported

    @ThreeUKSupport I have done that and they’ve explained that the wider problem with mobile broadband has not been fixed. There’s also no indication of when it will be fixed. This is terrible customer service!

  • kellyscott26 Kelly Scott (@kellyscott26) reported

    @ThreeUKSupport what's going on with the Internet? Been having issues the past few days and I keep being told you're working on fixing it. Can someone please respond to my direct message. Thanks

  • kris32827497 kris (@kris32827497) reported

    @ThreeUK are the worst network in the uk. Staff in India poorly trained. Couldn’t pick up litter and do it right. Lies. Poor training and incompetence #three