3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 12/03/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Sutton, Croydon, Redhill and Kingston upon Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • Alealejandro328 Alejandro Patiño (@Alealejandro328) reported from Croydon, England

    @ThreeUK I am having the worst data connection around the Thornton Heath area, I never was like this but for the past 48 hours is getting worse even if I’m in the middle of the road or high street. I am not able to connect & yes everything is working fine. Very poor connection.

  • tobeconfirmed Ramzi Yakob (@tobeconfirmed) reported from Bromley, England

    @jopkins @ThreeUK Id already checked today because my signal has dropped off a cliff too

  • Malcy7 Malcolm Saunders (@Malcy7) reported from London, England

    @ThreeUK hi, can you give me any information regarding the coverage in the Uk postcode DA17 area, as recently the reception has been awful. Thanks.

  • londonpommie Paul N (@londonpommie) reported from London, England

    @ThreeUKSupport Never in the 13 odd years I've been a customer!

  • wenjietourism Dr Wenjie Cai (@wenjietourism) reported from Bromley, England

    @ThreeUK customer relations team are absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokes! #DonotUseThree #WorstCustomerService

  • Vanessssaxo Vanessa. (@Vanessssaxo) reported from London, England

    @ThreeUK I don’t pay my bill every month to have shit connection fix up thank u.

  • wenjietourism Dr Wenjie Cai (@wenjietourism) reported from Bromley, England

    @ThreeUK customer relations team is absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokers! #DonotUseThree #WorstCustomerService

  • mandefieldx mary mandefield (@mandefieldx) reported from Lambeth, England

    Thank you @ThreeUKSupport for fully keeping me waiting for LONG. Trying to cancel a sim after your customer advisors told me.inhave dual sim when i do not

  • StevenHilleard steven hilleard (@StevenHilleard) reported from Bromley, England

    @M3lanieJC @ThreeUK EE isn’t great either, lose my signal all the time

  • barbicanben Ben Stewart (@barbicanben) reported from Merton, England

    I've done it - after years of being on the @ThreeUK network I've just ordered a SIM from @EcotalkMobile and will port my number as soon as it arrives. Cheaper than my old Three tariff, good for the environment, and the data speeds can't be any worse than Three!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.

  • Claytoncast Paul Clayton (@Claytoncast) reported from Bromley, England

    So the good thing is that despite webchat and @ThreeUKSupport and @ThreeUK being dreadful they have just sent an automated text as to when my contract ends. If ever there was a hint to move service provider, that was it.

  • antjpg Ant G (@antjpg) reported from London, England

    In central London today and seriously crap reception from @ThreeUK as per usual.

  • ClaireMcWatt Claire McWatt (@ClaireMcWatt) reported from Bromley, England

    @em167 @ThreeUK help this poor woman pls #datadeals

  • CFCJourno Paul Lagan (@CFCJourno) reported from London, England

    I’m a @ThreeUK customer and it’s becoming an embarrassment for them. Jake is right to call them out. They should support women’s football in general - Nissan gave the Spanish squad a new car to each player. @ThreeUK could aid all clubs with subsidised tariffs or phones

  • tobeconfirmed Ramzi Yakob (@tobeconfirmed) reported from Bromley, England

    @jopkins @ThreeUK Yes. Doing planned network improvement today according to network status checker on the website.

  • bumpiegin Hayley Dulson-Hughes (@bumpiegin) reported from London, England

    @ThreeUKSupport Nope. Had to hang up after waiting for 15 mins

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • charkellyalex charlotte (@charkellyalex) reported from West Molesey, England

    @ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service

  • jdaykin Jerry Daykin (@jdaykin) reported from London, England

    @ThreeUK @NinaWest @AttitudeMag I just wish you had supported me with half decent signal during the parade itself 😜 but keep up the good work #Pride wise!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • snavemarc Marc Evans RN (@snavemarc) reported

    @ThreeUKSupport please respond promptly to @Katelouise23981 direct messages or I will be raising the complaint with trading standards.

  • KingOfTheRing86 Scottish Wrestling Fan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@KingOfTheRing86) reported

    Any 1 else been having trouble with their Internet with @ThreeUK

  • walkermartyn Martyn Walker (@walkermartyn) reported

    @ThreeUKSupport I have a ZTE router with b12 firmware and drops out for 10 minutes 4 or 5 times a day. This is a common problem (see your forums). What is the solution? I don’t mind switching to the Zyxel but ppl on the forum say they’re only offered another ZTE?

  • BarryWaterfiel6 Barry Waterfield (@BarryWaterfiel6) reported

    @ThreeUK After commending the quality of service (170mbps) my three 5g WiFi internet has given me during my 30 day money back period I now get no more than 15mbps. It's almost as if now I am tied to the contract it has been turned down. The service is now woefully unacceptable.

  • GJDAVIES1988 Gareth James Davies (@GJDAVIES1988) reported

    @ThreeUKSupport Sad to say the issue is still on going and iv spoken to your technical support team , it’s been over a week now no internet

  • Peteygti 🅿️etey🅱️ear 🏳️‍🌈🐻⚽🇩🇪 #ProEU 🇪🇺🏳️‍🌈 (@Peteygti) reported

    @nellynomates29 @emmagoswell @ThreeUK 2hrs is the sla, providing there isn't a technical reason why they are unable to issue

  • TechieSaigon Sheree 🐝 (@TechieSaigon) reported

    @ThreeUKSupport can you please explain to me why my signal goes SO DODGY whenever I’m in London?! It dips in and out of signal and even 1 bar on 4G is AWFUL yet is absolutely fine when abroad 🙃

  • denham_ed Ed Denham (@denham_ed) reported

    @ThreeUKSupport Can I have an email address please? I would like to send the transcript of the chat where I cancel it. When I use the chat service, they don't seem to be able to access this.

  • frigginlegend Friggin Legend (@frigginlegend) reported

    God @ThreeUK coverage is the worst in the UK

  • ryan_flemington Ryan ⚒️ (@ryan_flemington) reported

    @ThreeUK any idea when mast work in Reading will be completed? Currently paying £70+ on phone and home network that I can’t actually use, and have been without for almost two weeks!