3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (44%)
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Total Blackout (30%)
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Phone (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Caterham, Reigate, London, Redhill, Morden, Croydon and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 Caterham |
Internet | |
| Reigate |
Total Blackout | |
| London |
Internet | |
| London |
||
| London |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
@jopkins @ThreeUK Yes. Doing planned network improvement today according to network status checker on the website.
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Jumpin Jack Frost
(@djjjfrost) reported
from
Croydon, England
@IamLinguistics @ThreeUK Yeah bro mine's been awful for a few months now
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Lambeth, England
@ThreeUKSupport Tethering not working at all on 4G and with errors on 3G in Clapham today :(
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Paul N
(@londonpommie) reported
from
London, England
@ThreeUKSupport Never in the 13 odd years I've been a customer!
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team is absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokers! #DonotUseThree #WorstCustomerService
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charlotte
(@charkellyalex) reported
from
West Molesey, England
@ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service
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FAKE OUT NOW‼️LINK IN MY BIO
(@andretheprod) reported
from
Lambeth, England
@ThreeUK I beg you guys fix you’re network coverage. Everywhere I go I can’t get any signal 👎🏾👎🏾
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The Fed
(@FedPoulton) reported
from
Lambeth, England
@ThreeUKSupport Tried that, doesn't work. Didn't expect it to, because this is not an overuse problem. Greyhound lane has been like this for years. It is obviously a weak/faulty signal. The local transmitter needs repairing/boosting. Please get it sorted. Thank you.
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team are absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokes! #DonotUseThree #WorstCustomerService
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SHAUNNI⚡️
(@helloshaunni) reported
from
Lambeth, England
@ThreeUKSupport Hi yes, it is correct but it’s also not linked to just one post code this is a near constant problem and switching between 3G / 4G doesn’t help. My phone signal is always fine for calls and texts it’s just the internet.
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
@jopkins @ThreeUK Id already checked today because my signal has dropped off a cliff too
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Vanessa.
(@Vanessssaxo) reported
from
London, England
@ThreeUK I don’t pay my bill every month to have shit connection fix up thank u.
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Hayley Dulson-Hughes
(@bumpiegin) reported
from
London, England
@ThreeUKSupport Nope. Had to hang up after waiting for 15 mins
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andy forrest
(@Andyforrest90) reported
from
Kingston upon Thames, England
@ThreeUK is the network down in kt3 i can't use my phone without Wi-Fi
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Alejandro Patiño
(@Alealejandro328) reported
from
Croydon, England
@ThreeUK I am having the worst data connection around the Thornton Heath area, I never was like this but for the past 48 hours is getting worse even if I’m in the middle of the road or high street. I am not able to connect & yes everything is working fine. Very poor connection.
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Paul Clayton
(@Claytoncast) reported
from
Bromley, England
So the good thing is that despite webchat and @ThreeUKSupport and @ThreeUK being dreadful they have just sent an automated text as to when my contract ends. If ever there was a hint to move service provider, that was it.
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steven hilleard
(@StevenHilleard) reported
from
Bromley, England
@M3lanieJC @ThreeUK EE isn’t great either, lose my signal all the time
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Jerry Daykin
(@jdaykin) reported
from
London, England
@ThreeUK @NinaWest @AttitudeMag I just wish you had supported me with half decent signal during the parade itself 😜 but keep up the good work #Pride wise!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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embrreu
(@Tom_Rainbow_Kid) reported
@ThreeUKSupport My home broadband has been down the last 2 days and it says on the website it’s undergoing upgrades. Is there any ETA on when it will be finished?
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Hazedesunna
(@hazedesun) reported
@ThreeUKSupport The query where I was told to contact 333 was regarding the app not working and letting me order - the price, I was told "it's a mistake and would be rectified" (which took a few days to change but I was happy to pay the higher price (£32 a month instead of £30) (cont)
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nicki gibson
(@nickigibson6) reported
@ThreeUK awful customer service trying to set-up with three broadband, had to cancel contract. Very disappointed rep's did not know anything about @UswitchUK
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VOXI
(@VOXI_UK) reported
@Socks8818 @ThreeUK It doesn't appear to be a network issue if the data is working on the phone. I'd recommend forgetting the network and then try connecting back. Or if possible, try using SIM in different phone to see if it works. Hugh
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Robert.W.Watt
(@rwatt1969) reported
@ThreeUKSupport Yes I've tried that, it's not just myself that's having problems with 3 everyone at my workplace is having the same problem. Showing 2 or 3 bars of 4g but nothing is loading or streaming.
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MightyK: Doolally Mood Boy
(@MrJoestarsBro) reported
@ThreeUK aaaaand your Internet, which is raising in price for me this April is down for no good reason AGAIN. Frankly, moving to someone else like BT or TalkTalk is looking very, VERY tempting right now.
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Walter Daly-Smith
(@WalterDalySmit1) reported
from
Camberwell, England
I’ve had enough of @threeuk **** signal
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Broon80
(@BomberBrown80) reported
@ThreeUKSupport the telephone signal has been shocking since getting my new phone samsung s21 , west of scotland area , please dont ask postcode as i travel around that whole area , and as its a 'mobile' surely a decent telephone signal is a must , just really poor service from 3
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Charlie Murray
(@charliedmurray2) reported
@ThreeUK @ThreeUKSupport Help! I’m trying to buy 5G home broadband from you, I’m within the coverage area and the houses each side of me have availability. For some reason you don’t seem to have activated my postcode/address so I can’t buy online. Help me become your customer!
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Helen Cooper
(@helenjcooper) reported
@ThreeUKSupport We have been in touch with both @cineworld and Three customer support but not had any luck so far