3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (34%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Redhill, London, Morden, Croydon, Sutton and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Redhill |
Internet | |
| Redhill |
Internet | |
| London |
Internet | |
| Redhill |
Total Blackout | |
| Morden |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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crybabyrainface
(@crybabyrainface) reported
from
Gatwick, England
@ThreeUKSupport new customer (2 weeks) at Gatwick airport south terminal. No mobile signal. I'm starting to regret switching from Vodafone. Please sort this out. I'm on the free wifi sending this tweet.
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John Dunne
(@Jdunne9407uk) reported
from
Merton, England
@ThreeUK Ha ha you can’t even get 4g right in London let alone 5g. Seriously shocking service and signal from 3 for months
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...
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PelhamB
(@PelhamB) reported
from
Croydon, England
@ThreeUK you are literally the most incompetent mobile network. I returned a home signal box to you on Dec 18th, have provided proof of this TWICE by email and you have still sent me a bill for £75. This is the second time your Norwich centre have lost a returned signal box
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Jason Ford
(@jasonford1988) reported
from
Kingston upon Thames, England
@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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Aanteater_
(@aanteater_) reported
from
Kingston upon Thames, England
@miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK
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Georgina
(@GeorginaSmile) reported
from
Bromley, England
@ThreeUK are literally the best network provider! I ran up a huge bill calling the USA not realising it wasn't part of my allowance and they have refunded me the full amount for being a loyal customer. I highly recommend them! 🤩 #loyaly #three #bestnetwork #wouldneverleave
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.
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Andy Lulham
(@LulhAndy) reported
from
Crawley, England
@chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff
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Sarah Rose
(@sarahjrose) reported
from
Croydon, England
Maybe @ThreeUK and @ThreeUKSupport are down as well as their network can't think why else they'd ignore me... 🤔
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Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service because I cut mine and my family’s contracts immeadiately
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Wallis Day
(@wallisday) reported
from
Lambeth, England
No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.
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Rihards
(@R5Latvia) reported
from
London, England
@ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/
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Zoe.
(@zoeycol) reported
from
London, England
@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them
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Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service before I cut mine and my family’s contracts immeadiately
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Mark Light
(@MarkLight_) reported
from
Bromley, England
@ThreeUK I have NEVER experienced awful signalling problems since you have set up the 5G network! I pay you an obscene amount of money every month for a below par service!
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James
(@jamesdevonport) reported
from
Lambeth, England
@ThreeUK Your network now total garbage and never works. I’m off 🖕
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Vicks That Foreign
(@VickyPukis) reported
from
London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
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StreetCube
(@StreetCube) reported
from
Kingston upon Thames, England
@IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin
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Mark Callender
(@callender_mark) reported
from
Kingston upon Thames, England
5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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CROOKED TEETH
(@crookedteethuk) reported
@ThreeUK @XiaomiUK All I wanted to do was buy a new phone. And your customer care staff overseas got everything wrong at every possible turn. And your in-store staff couldn’t do a single thing. Shame on you.
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Teddy Jiyane
(@DjTeddy_Jiyane) reported
@ThreeUK it’s been 5 months and still no progress on the network.. you keep offering £12 discount on my bill. No I want my phone to work.. I’m moving @EE
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Loeis Speirs 🏳️🌈🏴
(@loeisspeirs) reported
@ThreeUKSupport Yeah I do, its called a few times but I’ve missed it and they’ve never left a message so I just wanted to check if it was definitely Three.
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Darren Miller
(@dazzmiller) reported
So. Due my upgrade with @ThreeUK mid October. Do I continue to pay a high contract fee but retain my good roaming benefits or do I “upgrade” to get an inferior service…. Decisions.
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JamesSav
(@BangkokJames) reported
@ThreeUKSupport each one says ON then a date then BCC. The problem is that when I spoke with live chat there is no account open with this phone number. However a rolling contract is open and is now closed. Nobody seems to help me
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Chelt David 🏴🇬🇧 🌈
(@cheltdavid) reported
@DanBron @ThreeUKSupport Silence. Bet they won't be silent when customers start leaving in thousands. Without #goroam they are just an an average phone network with the worst customer service. People stay with them due to #goroam and that's all changed.
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Vince
(@VModifiedMind) reported
@MissL_Secondary @ThreeUKSupport They seem to have some kind of problem for about an hour and a half.
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David Groom
(@groomyxs) reported
@ThreeUK I am having problems calling my son(even if when he is sat next to me) I have restarted the phone and checked network status via three and it said service was good.
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BLM
(@lucysjourney21) reported
@ThreeUKSupport there's something seriously wrong with your network. The reception is terrible & has been for years. Very important phone calls are cut short because nobody can hear me. Time to leave for sure.
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CROOKED TEETH
(@crookedteethuk) reported
@ThreeUK @XiaomiUK Sorry, paid intern, but the way you have treated me over the last week is shockingly bad. Just the absolute worst. I am so utterly disappointed that you think it’s okay to be so scummy. After being with you for seven years. Shame on you.