3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 02/18/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Merton, Crawley, Redhill, East Grinstead, Wallington, Epsom, Bookham and Kingston upon Thames.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • Gcrobb Graeme (@Gcrobb) reported from Merton, England

    @ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?

  • karlos437 karl matthews (@karlos437) reported from Kingston upon Thames, England

    @ThreeUK need to speak to uk person who can help!! Foreign call centres:(

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • jon_warburton Jon Warburton. (@jon_warburton) reported from Lambeth, England

    Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.

  • HoraceMighty MightyHorace (@HoraceMighty) reported from Lambeth, England

    @ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?

  • sarahMwasHudson Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    @ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent

  • jonny_pearson Jonny Pearson (@jonny_pearson) reported from Lambeth, England

    @ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • xiaqua_shiyeon Xiaqua-Shiyeon (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • mrbootle Jason Bootle (@mrbootle) reported from Lambeth, England

    @ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?

  • AmandaO100 MissA.O (@AmandaO100) reported from Lambeth, England

    @ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!

  • GalvinKev Kev Galvin (@GalvinKev) reported from Lambeth, England

    @ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?

  • massimauri Pikejump (@massimauri) reported from Merton, England

    @ThreeUK hello Wimbledon area no data - any issues ?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • JoshuaHepple Josh Hepple (@JoshuaHepple) reported from Lambeth, England

    @ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jon_Akzar Jonathan Ward (@Jon_Akzar) reported

    @ThreeUKSupport The 2nd line call handler has advised to contact the complaints team for mis-selling of the contract as the Three Store in Bradford say they cannot cancel my contract. Honestly I wish Three staff were actually aware of what their own network can offer.

  • thatgirlAmyRay ✨Amy 🌙 (@thatgirlAmyRay) reported from Connah's Quay, Wales

    WHERE ******** IS THE PRESALE CODE FOR FALL OUT BOY @ThreeUK 😭😭😭😭😭

  • AndrewM87585821 Andrew Murdoch (@AndrewM87585821) reported

    @ThreeUK so after moving my number across to Vodafone, after having continual outage from Three in Aberdeen, I am happy to say I now have a fully working mobile network.

  • raitchcon Rachael Conlon (@raitchcon) reported

    Why is it so hard to just speak to customer service with @ThreeUK been going round in circles for about 10 mins on the phone @ThreeUKSupport

  • BlaxillPete Pete Blaxill (@BlaxillPete) reported

    @ThreeUKSupport hi there. i have three 5g router but cannot find my number to get some help... can you help me please!

  • amyjaynew Amy 🕸 (@amyjaynew) reported

    @ThreeUK how the hell@does pre sale work im trying to get fall out boy tickets help me

  • AndyMayle Andy Mayle (@AndyMayle) reported

    Can not believe that when I ask for the bereavement team @ThreeUK the team asks what it is about. 15 minutes on the phone and we still haven’t been put through to the correct department. Absolute shocking customer service.

  • Raz625772 Rand (@Raz625772) reported

    @ThreeUKSupport Clapham, Waterloo, Vauxhall - is your network out in all these locations? And has been for 6 months. I find it almost unbelievable?

  • MrsDonnie_W Lesley Coups (@MrsDonnie_W) reported

    @ThreeUK Yep that's why I got rid of my Three SIM card, absolute dire network, wouldn't use them ever again, I'd rather have no phone!

  • ajitdj8 Ajit Jadhav (@ajitdj8) reported

    @ThreeUK I signed up 4G plus Mifi for on 6 Feb 23, i was getting speed in Kbps at my location so visited 3 stores at Glasgow Buchanan (bought it from here) and silverburn they are not cancelling contract. Worst experience