3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 11/23/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Sutton, Redhill, Kingston upon Thames and Crawley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • digitaldownfall Chris von Eitzen (@digitaldownfall) reported from Merton, England

    So, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUKSupport ffs why is my service so poor told it could be my phone guess what new phone same poor reception

  • spinneywoods Darren Woods (@spinneywoods) reported from Croydon, England

    @ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUK you really are the worst phone provider around

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUK is there a complaints procedure as I am extremely disappointed with the service I have been getting

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from Lambeth, England

    @ThreeUK The worst

  • pyoulou El Ceprino (@pyoulou) reported from Croydon, England

    @ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    I love the fact that in this day and age I still can’t get signal on my phone at work. And seeing as my hours keep going up and I spent my life there these days it isn’t good @ThreeUK @ThreeUKSupport. My phone basically becomes a very expensive iPod for 7 or more hours a day.😒🙄

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUK usual crap service ordered a replacement sim inserted waited nothing no signal and I pay good money for this shite service

  • depak_sharma Deepak Sharma (@depak_sharma) reported from London, England

    Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.

  • IamCrypto16 IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England

    @ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @ThreeUKSupport Everyone seems to have issues whatever network they are on (I presume so but I’ve not asked everyone what network they are on). It’s the only downside of where I work. Its just very annoying not being able to use my phone on my breaks.

  • pyoulou El Ceprino (@pyoulou) reported from Croydon, England

    Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    @ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    @ThreeUK are actually ******* hilariously bad

  • forestschooling Stephen Simpson FSUK (@forestschooling) reported from Kingston upon Thames, England

    @ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    Why do you @ThreeUK tell there was good network coverage in Croydon ???

  • dergal Gerry White SEO geek (@dergal) reported from Redhill, England

    @ThreeUK I seriously would raise this as an issue

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • k4khxute K4Khaute (@k4khxute) reported

    @ChelseaFC @ThreeUK "as manager of this club, I would like you to support someone else" My impatient brain: WTF

  • humi_zee humi_zee (@humi_zee) reported

    @ThreeUK is the mobile internet on three down? Can’t access it on the phone thanks

  • amandajorgensen Amanda Jorgensen (@amandajorgensen) reported

    @ThreeUKSupport I have already placed a complaint. But I need the services now to get a text message from HMRC so I can do my taxes. I need you guys to help me. All i need is for the line to be active for receiving texts. My bank account is also linked to it. I cannot change it now being away.

  • MarkLewsey Mark Lewsey (@MarkLewsey) reported

    @ThreeUKSupport @ThreeUK The WORST customer service. Long standing customers. Huawei mobile router with 2yrs warranty from 3, broken. Huawei have given Auth for 3 to replace. And 3 won't do it and tell me I had take up with OFCOM!

  • MarkLewsey Mark Lewsey (@MarkLewsey) reported

    @ThreeUK The WORST customer service. Long standing customers. Huawei mobile router with 2yrs warranty from 3, broken. Huawei have given Auth for 3 to replace. And 3 won't do it and tell me I had take up with OFCOM!

  • gesturalmimicry Michelle Johnson (@gesturalmimicry) reported

    @ThreeUKSupport Impeccable service in my first year with Three. Not so much since last summer. Understand the necessity of upgrade work, but give your customers an alert so those WFH can plan! Middle of a meeting I lost wifi. Happens at least once a month! Alerts please!

  • sarah_maloney87 Sarah Maloney (@sarah_maloney87) reported

    @ThreeUKSupport Customer service has good downhill significantly the last 2 years, being given clashing advise that resulted in be having to pay an additional £120, wanted to take a 2nd line out & was told I should go elsewhere as the sales teams weren't working & now I'm due to upgrade, you...

  • MikeFlay12 Michael Flavell (@MikeFlay12) reported

    @ThreeUKSupport All the time, especially in work. People on 3 there have the same issue.

  • LeeKaiser Lee Kaiser (@LeeKaiser) reported

    @ThreeUKSupport Really struggling to to find out where my new Three sim card is. It's 2 days late now. Have used your chat service, told it would be with me by now. It's not. Have tried calling you, but the line goes dead. Not what I expected of Three customer service. Help...

  • ainzie69 Ainzie69 (@ainzie69) reported

    @ThreeUKSupport The phone never arrived on the 9th, and I was “guaranteed” it would arrive on the 16th.