3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Crawley, Merton, Redhill, East Grinstead, Wallington, Epsom and Bookham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| London |
Internet | |
| Crawley |
Internet | |
| London |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Carlos De Santana
(@CDeSantana) reported
from
Crawley, England
@ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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Caracasflat
(@caracasflat) reported
from
Bromley, England
Hi @ThreeUK @ThreeCare we are having serious issue with the Wi Fi signal at home and I called your customer service “they couldn’t hear me ok.” If there is any chance to receive a call from your technical support? Thanks
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Caracasflat
(@caracasflat) reported
from
Bromley, England
This is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK
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J Chapman
(@Lord_Chappers) reported
from
Crawley, England
@ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
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jackson
(@jackson21348376) reported
from
Bromley, England
@ThreeUK I recently switched to three after mind blowing offers from customer care executive. Internet connection on and off for almost one week and not even getting 3G speed from 5G hub. Will wait for 2 more days, if it is same i will think of disconnection.
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Thames Ranger777
(@Ranger777Thames) reported
from
Lambeth, England
@ThreeUKSupport Not good for a customer who buys the watch in the month of may
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Caracasflat
(@caracasflat) reported
from
Bromley, England
@ThreeUKSupport Thank you Scott, the post code is BR3 1PD We have only 1 month with the service and we can’t make it work.
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MissA.O
(@AmandaO100) reported
from
Lambeth, England
@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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Julie Farrell
(@farjulie) reported
from
Croydon, England
My friend and her husband have had no network for a week can you be off assistant please @ThreeUK
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK morning is the service down at sw193Ax?
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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MightyHorace
(@HoraceMighty) reported
from
Lambeth, England
@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Goodall
(@Realcgoodall) reported
@ThreeUKSupport Just called. Had a lovely chat with THREE different operators before being put through to someone who told me they couldn’t help. Splendid.
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Lisa
(@lets_get_this) reported
@ThreeUK hi, is it possible to get my current phone unlocked from the three network?
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jane strutt
(@lampini1) reported
@ThreeUKSupport CV12 9SB postcode poor signal for 3 days now - no 4g only 3g. Am within 1/4 mile of mast! Please advise.
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Federica Massagrande
(@fed_m) reported
@ThreeUKSupport Whatever the problem was seems to have sorted itself out today. I have now been able to top up my daughter's PAYG account.
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Grunge love child
(@gem1983gemma) reported
@theotherJoeCole @ThreeUK @ThreeUKSupport Been with 3 for 13 years without a hitch but in the past year, customer service has well & truly gone down the pan.
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James Pardon
(@jamespardon) reported
Dear @ThreeUKSupport I'd like to present you with the 2020 award for worst customer service. Please provide a postal address.
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David Wilson
(@davewilson1974) reported
@ThreeUK Hi Three, Can I have an address to deliver a "Letter before action" please. Also a email for SAR request. If your that determined not to cancel my contract on request and damage me credit file then lets go to court.
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Pedro A Sánchez
(@PedroArSanchez) reported
@ThreeUKSupport @ThreeUK more than a week that bill paid but phone network not working. Livechat useless, twitte chat useless...cannot dial 333....sort your bullshit
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Joseph Coogan
(@JosephCoogan10) reported
@ThreeUKSupport I have had the phone since October 2019. A contract phone (brand new) through BT/EE. The block was placed on November 9th by Three, and I haven’t been able to resolve this yet. Nobody at Three seems to be able to help me:
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Sarah Forrest
(@coedwiggle) reported
@OmbudServices I was told by your team via email 2 days ago that @ThreeUK @ThreeUKSupport would contact me to resolve an issue, they had admitted not treating me appropriately. Today I received debt collectors letter with no contact from 3. #threeuk #disgusting #proofofdelivery