3 (Three) outages and service status in Merstham, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Merstham, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (67%)
- Wi-fi (33%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Merstham, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, Crawley, Sutton, and Teddington.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 11 days ago |
|
Croydon
|
Internet | 12 days ago |
|
Crawley
|
Wi-fi | 12 days ago |
|
Sutton
|
Phone | 1 month ago |
|
Croydon
|
Wi-fi | 1 month ago |
|
Teddington
|
Internet | 1 month ago |
Community Discussion
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3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Gary/Gawy (@MrSouthLondon) reported from Bromley, England@LukeChels @ThreeUK I’ve never had a problem with Three myself, I used to be with them a number of years ago and always found them reliable
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Georgina (@GeorginaSmile) reported from Bromley, England@ThreeUK are literally the best network provider! I ran up a huge bill calling the USA not realising it wasn't part of my allowance and they have refunded me the full amount for being a loyal customer. I highly recommend them! 🤩 #loyaly #three #bestnetwork #wouldneverleave
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Matty (@Hempomatt) reported from Croydon, EnglandWould defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere
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jac (@JackieWarner13) reported from Lambeth, EnglandPaid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.
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Caracasflat (@caracasflat) reported from Bromley, EnglandThis is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK
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El Ceprino (@pyoulou) reported from Croydon, England@ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?
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Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England@ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?
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Graeme (@Gcrobb) reported from Merton, England@ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?
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Thames Ranger777 (@Ranger777Thames) reported from Lambeth, England@ThreeUKSupport Not good for a customer who buys the watch in the month of may
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Gary/Gawy (@MrSouthLondon) reported from Bromley, England@LukeChels @ThreeUK I hope you find a service which works for you
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Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Nickle Arse (@Brunts1980) reported from Lambeth, England@SimSmithy @ThreeUKSupport @ThreeUK @Three_Is_Broken Yep! I got them down to 6 months free line rental but even that couldn’t stop me from leaving the worst phone provider in the uk!
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Ranjan Mallya (@RanjanMallya) reported from Croydon, England@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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Ranjan Mallya (@RanjanMallya) reported from Croydon, EnglandDear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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Guy Armitage (@guyarmitage) reported from Lambeth, England. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Julie Farrell (@farjulie) reported from Croydon, EnglandMy friend and her husband have had no network for a week can you be off assistant please @ThreeUK
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Sarah Martin (@sarahMwasHudson) reported from Bromley, England@ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent
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Ranjan Mallya (@RanjanMallya) reported from Croydon, England@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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Andrzej Łukowski (@MrLukowski) reported from Bromley, England@ThreeUKSupport hi - I recently signed up for a new tariff but received info through post saying I was on a different, higher tariff. I have twice contacted support and they have twice confirmed that the original rate would be honoured but my account still says higher tariff...
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Grant Nichols (@granty3333) reported from Bromley, EnglandQuite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Maxwell (@weecalvin1509) reportedHi @ThreeUK I am a long term generally satisfied customer. I need a number to ring so that I can speak to a real human being about the +40% increase in my monthly bill. I have done the AI merry go round, got texted a4 figure code and back unto the going nowhere roundabout. 🙁
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Keith (@Keith5978673925) reported@ThreeUK When will the tower in Ab11 be fixed? It’s been down for maintenance for 9 weeks now. 2MBPS download speeds just don’t cut it. Ask EE to borrow a competent engineer.
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Hatter (@hatterscrypto) reported@Benleo @virginmedia I can raise you. Try dealing with @ThreeUK . But I agree Virgin media have massively gone downhill in the customer service department.
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Ryan Bridgewater (@ryanbridgewater) reported@ThreeUKSupport Im having terible issues with call centres on my device. There seems to be a delay on the line which makes conversations very hard to have
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Tommy Craig CSC (@tommycraigcsc) reported@ThreeUK an absolute joke of a customer services no use to anyone.
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airspeed 🇬🇧 🇺🇦 (@not_airspeed) reported@_TeknoViking_ @ThreeUK I was worried! But happy now! I live in an awkward place with bad street access for traditional, its a faff, and the cheapest plan is like £25pm for 100Mbps
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ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported@ziontree @ThreeUK @ThreeUKSupport Quite possibly the worst customer service…in the world (although BT, EE & Plusnet are level *******)
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Rizwan Ali (@rizwanalihaidr) reported@ThreeUKSupport and I’ve now been told £176 will be taken this month. I have spent the last 2–3 weeks repeatedly contacting customer service, but no one has provided a clear explanation or resolved the issue. My time has been wasted, and the lack of accountability is extremely
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Aaaron Pitt (@aaronpitt2) reportedJust joined the @EE network and im.struggling to turn off the adult content filter. This is very frustrating and not easy to figure out. Im thinking of cancelling and going back to @ThreeUK
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Alexander Bragin (@SkaterMadnes) reported@ThreeUK @JonnyMontrealQC It's still broken a year later.