3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Mitcham, Epsom, Beckenham, Croydon, Crawley, Merton, Redhill, East Grinstead, Wallington and Bookham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Malcolm Saunders
(@Malcy7) reported
from
London, England
@ThreeUK hi, can you give me any information regarding the coverage in the Uk postcode DA17 area, as recently the reception has been awful. Thanks.
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team is absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokers! #DonotUseThree #WorstCustomerService
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Paul N
(@londonpommie) reported
from
London, England
@ThreeUKSupport Never in the 13 odd years I've been a customer!
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team are absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokes! #DonotUseThree #WorstCustomerService
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Paul Clayton
(@Claytoncast) reported
from
Bromley, England
So the good thing is that despite webchat and @ThreeUKSupport and @ThreeUK being dreadful they have just sent an automated text as to when my contract ends. If ever there was a hint to move service provider, that was it.
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Alejandro Patiño
(@Alealejandro328) reported
from
Croydon, England
@ThreeUK I am having the worst data connection around the Thornton Heath area, I never was like this but for the past 48 hours is getting worse even if I’m in the middle of the road or high street. I am not able to connect & yes everything is working fine. Very poor connection.
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steven hilleard
(@StevenHilleard) reported
from
Bromley, England
@M3lanieJC @ThreeUK EE isn’t great either, lose my signal all the time
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
@jopkins @ThreeUK Yes. Doing planned network improvement today according to network status checker on the website.
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Claire McWatt
(@ClaireMcWatt) reported
from
Bromley, England
@em167 @ThreeUK help this poor woman pls #datadeals
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charlotte
(@charkellyalex) reported
from
West Molesey, England
@ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service
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Ant G
(@antjpg) reported
from
London, England
In central London today and seriously crap reception from @ThreeUK as per usual.
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mary mandefield
(@mandefieldx) reported
from
Lambeth, England
Thank you @ThreeUKSupport for fully keeping me waiting for LONG. Trying to cancel a sim after your customer advisors told me.inhave dual sim when i do not
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Ben Stewart
(@barbicanben) reported
from
Merton, England
I've done it - after years of being on the @ThreeUK network I've just ordered a SIM from @EcotalkMobile and will port my number as soon as it arrives. Cheaper than my old Three tariff, good for the environment, and the data speeds can't be any worse than Three!
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Vanessa.
(@Vanessssaxo) reported
from
London, England
@ThreeUK I don’t pay my bill every month to have shit connection fix up thank u.
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Paul Lagan
(@CFCJourno) reported
from
London, England
I’m a @ThreeUK customer and it’s becoming an embarrassment for them. Jake is right to call them out. They should support women’s football in general - Nissan gave the Spanish squad a new car to each player. @ThreeUK could aid all clubs with subsidised tariffs or phones
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Hayley Dulson-Hughes
(@bumpiegin) reported
from
London, England
@ThreeUKSupport Nope. Had to hang up after waiting for 15 mins
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Jerry Daykin
(@jdaykin) reported
from
London, England
@ThreeUK @NinaWest @AttitudeMag I just wish you had supported me with half decent signal during the parade itself 😜 but keep up the good work #Pride wise!
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
@jopkins @ThreeUK Id already checked today because my signal has dropped off a cliff too
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Hype & Hyde ®
(@HypeAndHyde) reported
@ThreeUK What's been happening with your mobile phone reception at Edgware area? It's been weeks with rubbish signal and it's been giving people loads of inconvenience and disruption. You can't be even contacted with it. Pathetic network.
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Andrew Coutts
(@Cuttslad) reported
@ThreeUKSupport I've been chatting with your team for half an hour with absolutely no help being offered at all. Does this link take me to someone who can actually help me?
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Martin Bell
(@jinkyjoiner) reported
@ThreeUKSupport I get that but I constantly get the same text ‘signal issues we’re working on’ when on the phone to my wife (also on 3) we hang up as signal is horrendous. Fed up with this. Rarely an issue with my work phone (O2) end up using that more than my own phone
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Gdublar
(@Garywilson3) reported
Hi @ThreeUKSupport I bought a new 1+ phone through @AffordableMob only to be told that I can't connect to the network to use it for 7-10 days due to the 'networks scheduled update'. Your call centre cant explain this & I have to pay for another month with EE. Please explain 🤬
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Alan J Wordley
(@AlanWordley) reported
@ThreeUKSupport drove 5 miles into town, paid for parking to visit a shop to check something, I gave them my number apparently I need extra ID to prove its me just in case I pay for someone else's bloody phone! Absolute **** way to do business.
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POLIO awareness
(@bsinstru) reported
@ThreeUKSupport Hi I bought £10 & again £10 through 3 app but I never get that top up of 20 pounds
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Joe P
(@JoePostings) reported
@ThreeUK Hi, just received a sim as part of one of your sim only deals and went to download your app to manage my account on and it said i need the PAYG app so i downloaded that and it told me I need to use the other app. Getting bounced between the two. Please help.
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Danni
(@glamnailgirl) reported
@ThreeUKSupport I’ve had ongoing issues with my internet for 4 weeks. 2nd line support have said they can’t find anything wrong and I am free to cancel the contract. How is this helpful? Asked for a mgr - 2nd line support keep calling me back.
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Daz
(@Dazsly) reported
@ThreeUKSupport It's not the issue where they are based it's the fact of getting the same runaround. Asking me to do lots of tests and change settings one week, then ringing me back and asking me to do them again. If the service in a certain area in bad then allow your customers to leave.
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Gdublar
(@Garywilson3) reported
@ThreeUKSupport So I am stuck with 2 phones and paying for an EE contract which should have ended. Does the network update prevent a phone being registered? And why 7-10 days.