3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (34%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Redhill, Morden, Croydon, Sutton and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Redhill |
Internet | |
| Redhill |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Ben Stewart
(@barbicanben) reported
from
Merton, England
I've done it - after years of being on the @ThreeUK network I've just ordered a SIM from @EcotalkMobile and will port my number as soon as it arrives. Cheaper than my old Three tariff, good for the environment, and the data speeds can't be any worse than Three!
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Paul N
(@londonpommie) reported
from
London, England
@ThreeUKSupport Never in the 13 odd years I've been a customer!
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team is absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokers! #DonotUseThree #WorstCustomerService
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mary mandefield
(@mandefieldx) reported
from
Lambeth, England
Thank you @ThreeUKSupport for fully keeping me waiting for LONG. Trying to cancel a sim after your customer advisors told me.inhave dual sim when i do not
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charlotte
(@charkellyalex) reported
from
West Molesey, England
@ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service
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Paul Clayton
(@Claytoncast) reported
from
Bromley, England
So the good thing is that despite webchat and @ThreeUKSupport and @ThreeUK being dreadful they have just sent an automated text as to when my contract ends. If ever there was a hint to move service provider, that was it.
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Alejandro Patiño
(@Alealejandro328) reported
from
Croydon, England
@ThreeUK I am having the worst data connection around the Thornton Heath area, I never was like this but for the past 48 hours is getting worse even if I’m in the middle of the road or high street. I am not able to connect & yes everything is working fine. Very poor connection.
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team are absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokes! #DonotUseThree #WorstCustomerService
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Hayley Dulson-Hughes
(@bumpiegin) reported
from
London, England
@ThreeUKSupport Nope. Had to hang up after waiting for 15 mins
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
@jopkins @ThreeUK Id already checked today because my signal has dropped off a cliff too
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Ant G
(@antjpg) reported
from
London, England
In central London today and seriously crap reception from @ThreeUK as per usual.
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Malcolm Saunders
(@Malcy7) reported
from
London, England
@ThreeUK hi, can you give me any information regarding the coverage in the Uk postcode DA17 area, as recently the reception has been awful. Thanks.
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steven hilleard
(@StevenHilleard) reported
from
Bromley, England
@M3lanieJC @ThreeUK EE isn’t great either, lose my signal all the time
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Jerry Daykin
(@jdaykin) reported
from
London, England
@ThreeUK @NinaWest @AttitudeMag I just wish you had supported me with half decent signal during the parade itself 😜 but keep up the good work #Pride wise!
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The Fed
(@FedPoulton) reported
from
Lambeth, England
@ThreeUKSupport Tried that, doesn't work. Didn't expect it to, because this is not an overuse problem. Greyhound lane has been like this for years. It is obviously a weak/faulty signal. The local transmitter needs repairing/boosting. Please get it sorted. Thank you.
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
@jopkins @ThreeUK Yes. Doing planned network improvement today according to network status checker on the website.
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Paul Lagan
(@CFCJourno) reported
from
London, England
I’m a @ThreeUK customer and it’s becoming an embarrassment for them. Jake is right to call them out. They should support women’s football in general - Nissan gave the Spanish squad a new car to each player. @ThreeUK could aid all clubs with subsidised tariffs or phones
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.
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Vanessa.
(@Vanessssaxo) reported
from
London, England
@ThreeUK I don’t pay my bill every month to have shit connection fix up thank u.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sue_Z
(@turkeygruel) reported
Any update on the work to the masts in EN1 area please @ThreeUKSupport? I've been very patient but my work from home is still suffering with intermittent signal. Doing my head in!!
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Derek Peters
(@DerekPe44347300) reported
@ThreeUK @Speedtest We cannot get a steady 4G network anymore in the TQ area. You are upsetting many customers to satisfy the few. Not good.
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Pete Furniss
(@petefurniss) reported
@ThreeUKSupport @HelenArmfield It’s been pretty bad for most of this year tbh in London SE1 1EW. Speeds in 2020 were on average 3-5 times faster and often I have no upload whatsoever. Still pay the same ££ and not happy.
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g.s.t.r 2021
(@Gstr2021) reported
@ThreeUKSupport looks like a nationwide problem @!
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Sam Morris
(@samuessien) reported
@ThreeUKSupport Hi, still no 5G Home Broadband service in SW2. Can you please tell me when this will be resolved. 3 days of disruption. Pls help
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littlepurplegoth
(@HelenArmfield) reported
@ThreeUKSupport that's inflexible. its a Whole of District issue, and i'd have to give you hundreds of postcodes. that's not exactly practical is it? From looking at the maps its covering about 6 major antenna stations. MK15 0DS is where i was this afternoon for 2 hours. lets start there ;-)
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David Sinclair
(@david_sinclair) reported
@ThreeUKSupport Another day without resolution. How much longer is this likely to persist? This is costing me work time and a causing a significant loss of revenue. Will your disappointed customers be compensated?
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Lorna K
(@mrskishere) reported
from
Stirling, Scotland
@Durrell40 @ThreeUKSupport Hats off to @ThreeUK they released me from my contract today recognising I wasn’t getting the service. I’ll go back to them if things improve. They’ve always given great service until last 6 months. Let’s hope they get sorted. I’ll avoid 02.
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Tom Eccles
(@tomeccles) reported
@ThreeUKSupport @ALM40849460 Still down here too, definitely not solved. It is ridiculous that people have to keep tweeting you to get an update. How do you not have an updated service status page, or even proactive updates on Twitter given that this is a widespread major issue?
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Liam Hudson
(@docta_liam) reported
@ThreeUKSupport Why would I restart my modem? It has an active 5 bar connection to both 4 & 5G networks. It’s the network that ain’t working. I don’t reboot my phone every time I go into a tunnel.