3 (Three) Outage Report in Merstham, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at 3 (Three)
3 (Three) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Merton, Crawley, Redhill, East Grinstead, Wallington, Epsom, Bookham, Kingston upon Thames, Caterham and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
To those, like me, who are lacking data/internet on the @ThreeUK network, I see that @ThreeUKSupport are stating that the network are having data issues. It's not your phone! It's been down since last night.
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Negro Kevin Owens
(@dukeofpeckham) reported
from
Croydon, England
Because my phone was connected to my WiFi since yesterday evening I didn't notice the @ThreeUK outage till this morning. I've been with them for 2 years and this is the first issue I've had with them. For what I pay and what I get I'm not going to beat them for the outage.
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@TheHodge @ThreeUK Three. It's a known problem though
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@bluemoonstar @ThreeUK Three are awful in London. @EE are v good
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport It was due to your network being down which you know about
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MissDD
(@missddan) reported
from
Bromley, England
Why @ThreeUK is my internet not working again think its time to switch service providers
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Niall O'Malley
(@niallomalley) reported
from
Kingston upon Thames, England
@ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport why’s your network done. Why you bothering with 5G when you can’t even run a network!!! 🤬🤬🤬🤬#Threemobile
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Diosa🌪✨
(@CMoney_x) reported
from
Bromley, England
@ThreeUKSupport My sim isn’t even a year old. It’s definitely your network issue.
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Martin Bentley
(@themib) reported
from
London, England
@Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Josh
(@joshmarston92) reported
from
Lambeth, England
@ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫
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MissDD
(@missddan) reported
from
Bromley, England
Why is my internet so appalling of late @ThreeUK i’m not a happy customer right now
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Chris Merriman
(@ChrisTheDJ) reported
from
London, England
@ianbetteridge @ThreeUK Three has been down nationwide since midnight
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@ThreeUK has provided the worst service i have ever experienced. Constant drop calls, no coverage and constant failed messages. Bye bye
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Martin Walker
(@MartinWWalker) reported
from
Kingston upon Thames, England
@ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly
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ApostlesBarberShop
(@ApostlesBarber1) reported
from
Merton, England
@ThreeUK My mobile internet still not working past 24 hours! Been with out internet 😡
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V.
(@Vanessssaxo) reported
from
London, England
@ThreeUK why is my service not working 😡
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will jennings
(@willjennings80) reported
from
Lambeth, England
@respros @ThreeUKSupport Yeah. They said a few days ago there were issues, not heard anything since but mine keeps dropping also.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Marc Schmitz
(@MarcSchmitz18) reported
@theFPLkiwi @ThreeUKSupport Yes me - same problem as yours
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Chris Sheath
(@chrissheath) reported
@tollgatepm @ThreeUK @Ofcom they are trying to tell me otherwise.... down detector showed people country wide...
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Jose R Montes De Oca
(@jrafael) reported
@ThreeUK @ThreeUKSupport Broadband service is down No data at all in LE2 looking at down detector you have been ignoring reports @Ofcom
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Debs B
(@messing01) reported
@ThreeUKSupport still no or very little service in PR3. I problem was meant to be fixed but it’s not. I have sent a DM.
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Mike McIlroy
(@mike_mcilroy) reported
@ThreeUKSupport Hi, is there an issue with broadband at the moment? I have no service at all, Sky, Ringdoorbell is down
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therealsilvia
(@Silvia07149922) reported
@ThreeUkNews @ThreeUKSupport my broadband is not working and I have been on the phone trying to get to one of your agents for longer than 30 mins. When can I get someone to support me please? I love Dua Lipa but I really need someone to come to the phone.
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Ann
(@tsoahazelnut) reported
@ThreeUKSupport Joining the folks complaining about lack of internet service - on my phone. Have tried aeroplane mode on and off again, restarting phone, setting it to 4G/5G only, and no luck. Based on Hertfordshire. No problems according to network status checker. Clearly wrong.
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Ainee
(@fearchangedme) reported
anyone else’s wifi not working? @ThreeUKSupport
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Kyran Graves
(@KyranGraves) reported
@ThreeUKSupport - our 5G broadband has dropped out in SE15. Is there anything you can do to help?
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Spectre
(@Spectre223) reported
Another day wasting my holiday allowance because @ThreeUK 's dogturd 4G internet is down (again) and stops me working. What really twists the knife is we're only still using that crap because @VodafoneUK are three weeks overdue for our fibre activation. Great start to the week 🙃