3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 01/02/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Total Blackout (22%)

    Total Blackout (22%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Kingston upon Thames, Caterham, Reigate, Redhill, Morden and Sutton.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Phone
United KingdomKingston upon Thames Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • niallomalley Niall O'Malley (@niallomalley) reported from Kingston upon Thames, England

    @ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    @ThreeUK need someone to call me ASAP about your utter shit customer service before I cut mine and my family’s contracts immeadiately

  • JohnOHarePrice John O'Hare-Price (@JohnOHarePrice) reported from London, England

    @ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.

  • MartinWWalker Martin Walker (@MartinWWalker) reported from Kingston upon Thames, England

    @ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly

  • EidHagi eidd (@EidHagi) reported from Lambeth, England

    @ThreeUK fix your internet you bastards. Robbery is what your doing to me

  • watchvideosoul Nezih Savaşkan (@watchvideosoul) reported from Lambeth, England

    @ThreeUKSupport Bit of a late reply. This issue is now irrelevant. Twitter generally used for more immediate things.

  • CMoney_x Diosa🌪✨ (@CMoney_x) reported from Bromley, England

    @ThreeUKSupport My sim isn’t even a year old. It’s definitely your network issue.

  • missddan MissDD (@missddan) reported from Bromley, England

    Why is my internet so appalling of late @ThreeUK i’m not a happy customer right now

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    @ThreeUK need someone to call me ASAP about your utter shit customer service because I cut mine and my family’s contracts immeadiately

  • joshmarston92 Josh (@joshmarston92) reported from Lambeth, England

    @ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫

  • Lu_uke Luke (@Lu_uke) reported from Merton, England

    @ThreeUKSupport Oooo that’s the point, I live in CR42BA and it is terrible here. I work in SM45JD and, I don’t have words to describe how bad it is there. My husband was #O2 and I asked him to come to @ThreeUK he is complaining and saying it has been his worst decision ever to 📱

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

  • missddan MissDD (@missddan) reported from Bromley, England

    Why @ThreeUK is my internet not working again think its time to switch service providers

  • Lu_uke Luke (@Lu_uke) reported from Merton, England

    @ThreeUKSupport My phone is iPhone 11 Pro Max and my husband is the iPhone X max. Both of them with the same problem. Cmon, I’m regretting to made that contract with you guys!

  • Jdunne9407uk John Dunne (@Jdunne9407uk) reported from Merton, England

    @ThreeUK Ha ha you can’t even get 4g right in London let alone 5g. Seriously shocking service and signal from 3 for months

  • Lu_uke Luke (@Lu_uke) reported from Merton, England

    Gosh @ThreeUK has one of the worst internet signal ever in #UK I’ll never recommend it!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

  • sarahjrose Sarah Rose (@sarahjrose) reported from Croydon, England

    Maybe @ThreeUK and @ThreeUKSupport are down as well as their network can't think why else they'd ignore me... 🤔

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • BrushedBasil Just Me (@BrushedBasil) reported

    @ThreeUKSupport Your retention is crap. Better to be a new customer than an 'Exclusive Deal'. Went ahead and got my PAC code. Jokers.

  • Hannah45092498 Hannah (@Hannah45092498) reported

    SOMEONE PLEASE HELP. @ThreeUKSupport won't generate a PAC for "5 working days" and I have to keep ringing up to check. And neither contract works. I need a working phone to help my mum. @O2 can't help until I get a PAC from @threeUKSupport. I'm stuck! HELP!!!!

  • BalheadDan Danny J (@BalheadDan) reported

    @ThreeUKSupport So there's no way to actually speak to somebody in England? I should have to type out all this crap I've been dealing with again, especially as I've had to tell the same story every time I've called and it should've been dealt with by now.

  • vasey_stephen Stephen Vasey (@vasey_stephen) reported

    @ThreeUKSupport Is there any further update as your site still shows there's is an issue with this postcode.

  • rozalka27 RoRo B (@rozalka27) reported

    @ThreeUKSupport On the last call they said apparently there is a problem and there will be an upgrade of the mast on 19 June. However, still find it quite strange as this issue has been ongoing for months, and advising customers to move to another provider is quite shocking

  • rozalka27 RoRo B (@rozalka27) reported

    @ThreeUKSupport I suppose you need to know this. There is clearly an issue with network and texts in N17 area of London, been going on since last Dec 2020. I had some messages in March from Three saying they know there is a problem, it has not been fixed apparently

  • sweet_fact_all Mo Monaghan (@sweet_fact_all) reported

    @asylumseekerx @ThreeUK Three is the WORST! You can use your postcode easily on Google to do a 'Coverage Check'- to see which Network would give you the best service.

  • morqon Morgan Evetts (@morqon) reported

    @ThreeUKSupport I’ve been getting one bar of signal and a *very* slow connection outdoors near King’s Cross in London (Granary Square, N1C 4BH) For a week, on two different iPhones Your map says good coverage. Any idea why?

  • fatrat Arthur Clune (@fatrat) reported

    @ThreeUKSupport any plans to support cellular Apple Watches on 3?

  • asylumseekerx Asylum Seeker (@asylumseekerx) reported

    I suggest you change your brand to WINDOW-MOBILE, @ThreeUK. Because windowside is the only place where your network can actually work. I haven't seen a house where @ThreeUK users can enjoy a phone call on a couch or a chair.