3 (Three) outages and service status in Merstham, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Merstham, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 14, 6:38 PM GMT+1.
- Internet (50%)
- Wi-fi (25%)
- Phone (25%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Merstham, England
The most recent 3 (Three) outage reports came from the following cities: Sutton, Croydon, Teddington, Mitcham, Epsom, Beckenham, and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Sutton
|
Phone | 5 days ago |
|
Croydon
|
Wi-fi | 12 days ago |
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Teddington
|
Internet | 12 days ago |
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Croydon
|
Internet | 18 days ago |
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Epsom
|
Phone | 1 month ago |
|
Beckenham
|
Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Stephen Simpson FSUK (@forestschooling) reported from Kingston upon Thames, England@ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.
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Terence Mills (@TerryMillsMD) reported from Bromley, England@ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?
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Mark Callender (@callender_mark) reported from Kingston upon Thames, England5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken
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Andy Saw (@andysaw) reported from Kingston upon Thames, England@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
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⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England@ThreeUKSupport Everyone seems to have issues whatever network they are on (I presume so but I’ve not asked everyone what network they are on). It’s the only downside of where I work. Its just very annoying not being able to use my phone on my breaks.
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El Ceprino (@pyoulou) reported from Croydon, England@ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?
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Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England@ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.
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Gary/Gawy (@MrSouthLondon) reported from Bromley, England@BensBigTrip @ThreeUK I’m sorry you’ve had bad trouble with them
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Aanteater_ (@aanteater_) reported from Kingston upon Thames, England@miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Andrew Keates (@andrewkeates) reported from Merton, EnglandIncredible. I’ve been a customer of @ThreeUK for nearly a decade and they have given me absolutely no reason to remain with this overpriced, poor service network. No incentives or customer loyalty.
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Rob ‘Mr Vee’ Vary (@RobVary) reported from Croydon, England@ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔
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Jason Ford (@jasonford1988) reported from Kingston upon Thames, England@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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Andy Lulham (@LulhAndy) reported from Crawley, England@chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff
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Jason Sensation (@thekinaton) reported from Lambeth, England@ThreeUK where do I send my WiFi bill to. . Not had any issue 3g/4g today so had to pay for BTwiFi. Thanks @Ofcom @BBCWatchdog @Three_Is_Broken
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Service please (@Unhappyconsume1) reported from Crawley, England@ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.
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MightyHorace (@HoraceMighty) reported from Lambeth, England@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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neeraj chawla (@neerajchawla22) reported from Redhill, England@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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StreetCube (@StreetCube) reported from Kingston upon Thames, England@IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin
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Benoit Berthe Siward (@TheSiward) reported from Lambeth, England@ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Legmo2 (@Legmo_2) reported@ThreeUKSupport - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!
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Callum (@Callum416577678) reported@ThreeUKSupport how do you feel scamming thousands of customers for 1000s when a device is paid off and you keep taking payment for the device my elderly mother is a victim and is our £900 with nothing you can do can’t wait to cancel all 9 phone contracts me my family and friends
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Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported@ThreeUKSupport oh dear your customer service is useless now on my third call the last two lasted over a hour no further forward than when I started last Friday. It’s a shocking service.
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Kuromiya Lucien (@kuromiyalucien) reported@Kurobiites new contract i didnt ask for??? no clue @ThreeUK wtf is this
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DianaInTheUK (@dianaintheuk) reported@ThreeUK is there an issue with your network? I’ve been offline since 7 pm last night
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Karl Austin (@KarlAustin) reportedWhat is going on @VodafoneUK ? Ever since you bought @ThreeUK your network has been awful. An Edge signal in the middle of @LoveMeadowhall ?!! Frequent zero throughput, degraded signal strength *everywhere*. It's like going back in time 20 years!
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Crypto93 (@futralph) reported@threeuk @ThreeUKSupport fix your damn app haven’t been able to top up for other a week and I’m out of data. What a joke!
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H (@trouvailler_) reported@ThreeUK I need urgent help. I’m overseas and have purchased a data pack but my service doesn’t work at all. Can’t even call the three customer care number. Can you please assist.
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Graeme (@woodenscot) reported.@ThreeUKSupport is there any chance you could make your network work in the centre of Edinburgh. It is appallingly bad and has been for a very long time. I was hoping your Vodafone merger was fixing it but seems not.
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Karl Smith (@Soundog_Babylon) reported@ThreeUKSupport why is it I am constantly finding that my phone only has emergency service from the 3 network?! I am missing calls and people tell me when they call I am unavailable! Currently I am paying for a service that isn't fit for purpose!