3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 12/05/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (34%)

    Total Blackout (34%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Redhill, London, Morden, Croydon, Sutton and Kingston upon Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedhill Internet
United KingdomRedhill Internet
United KingdomLondon Internet
United KingdomRedhill Total Blackout
United KingdomMorden Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • MrSouthLondon Gary/Gawy (@MrSouthLondon) reported from Bromley, England

    @BensBigTrip @ThreeUK I’m sorry you’ve had bad trouble with them

  • TerryMillsMD Terence Mills (@TerryMillsMD) reported from Bromley, England

    @ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?

  • ErminiaColucci Erminia Colucci (@ErminiaColucci) reported from London, England

    @ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

  • Unhappyconsume1 Service please (@Unhappyconsume1) reported from Crawley, England

    @ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Croydon, England

    @ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

  • TheSiward Benoit Berthe Siward (@TheSiward) reported from Lambeth, England

    @ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!

  • loraineff LYF (@loraineff) reported from London, England

    @ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

  • Munim50301079 Munim (@Munim50301079) reported from London, England

    @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • guyarmitage Guy Armitage (@guyarmitage) reported from Lambeth, England

    . @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!

  • SW19lunchie chris crowley (@SW19lunchie) reported from Merton, England

    Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience

  • neerajchawla22 neeraj chawla (@neerajchawla22) reported from Redhill, England

    @ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

  • Ali_Piracha12 Ali (@Ali_Piracha12) reported from Croydon, England

    @ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • lilacshoes Philippa Kilby (@lilacshoes) reported

    @ThreeUKSupport My 86 year old Mum has transferred her pay as you go sim for a monthly sim and opted to transfer her original number. It has not transferred - I have phoned you 3 times about this!!! She needs her original number - this service is not good enough!

  • ForbesProducer Forbes Coleman (@ForbesProducer) reported

    @ThreeUKSupport Today, but signal isn’t ever really great on 3G/4G around here. Mostly one bar.

  • bob_shelden 😀😀 (@bob_shelden) reported

    @ThreeUKSupport your firm just wants money not willing to help will keep ring and posting how shot your company is

  • mallyxxx18 Mallory (@mallyxxx18) reported

    @ThreeUK your company customer service is crap

  • Mr_MC_73 Mike C (@Mr_MC_73) reported

    @Kerrycaitjayx Get a contract with @ThreeUK and that will pretty much ensure no phone signal wherever you go in the U.K.

  • PebHeed PebHeed (@PebHeed) reported

    @ThreeUKSupport I’m waiting for the price to drop another £100 or so. So will be a while longer yet. Can’t justify buying myself out of the poor network service at that price sadly. But trying my best to warn off others from the same fate in #Manchester so people can avoid this problem.

  • grayvsearth Gray Vs The Earth (@grayvsearth) reported

    @ThreeUK my LTE broadband just took a nosedive in Huntingdon. Are there any outages there? High packet loss, slow pings, unreliable ping times: 67 packets transmitted, 64 received, 4.47761% packet loss, time 66221ms rtt min/avg/max/mdev = 49.000/344.405/1034.597/213.108 ms

  • Bongiwe_sibanda Bongiwe (@Bongiwe_sibanda) reported

    @ThreeUK @ThreeUKSupport I am doing what you ask me to do by emailing you my information with my ID, but noone is updating this and noone is getting back to me. I do not want this contract, and you are not doing anything to support me with cancelling it.

  • bonzicj1234 jason whyte (@bonzicj1234) reported

    @ThreeUK I’ve been a customer for 10 years for the last 7 months I’ve been facing network issues. After numerous calls to yourselves I’ve been asked to leave the network with a 60% discount to cancel the contract early really after 10 years 😳

  • beerstar58 Mark Webster (@beerstar58) reported

    @UKShapeshifters @ThreeUK Think ill join them .as i have a broken phone , and i aint paying any bills .