3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 03/25/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Mitcham, Epsom, Beckenham, Croydon, Crawley, Merton, Redhill, East Grinstead, Wallington and Bookham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • CDeSantana Carlos De Santana (@CDeSantana) reported from Crawley, England

    @ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?

  • caracasflat Caracasflat (@caracasflat) reported from Bromley, England

    @ThreeUKSupport Thank you Scott, the post code is BR3 1PD We have only 1 month with the service and we can’t make it work.

  • Lord_Chappers J Chapman (@Lord_Chappers) reported from Crawley, England

    @ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Lambeth, England

    @ThreeUKSupport Not good for a customer who buys the watch in the month of may

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • caracasflat Caracasflat (@caracasflat) reported from Bromley, England

    This is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK

  • JoshuaHepple Josh Hepple (@JoshuaHepple) reported from Lambeth, England

    @ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks

  • xiaqua_shiyeon Xiaqua-Shiyeon (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .

  • AmandaO100 MissA.O (@AmandaO100) reported from Lambeth, England

    @ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • jackson21348376 jackson (@jackson21348376) reported from Bromley, England

    @ThreeUK I recently switched to three after mind blowing offers from customer care executive. Internet connection on and off for almost one week and not even getting 3G speed from 5G hub. Will wait for 2 more days, if it is same i will think of disconnection.

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • HoraceMighty MightyHorace (@HoraceMighty) reported from Lambeth, England

    @ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • farjulie Julie Farrell (@farjulie) reported from Croydon, England

    My friend and her husband have had no network for a week can you be off assistant please @ThreeUK

  • massimauri Pikejump (@massimauri) reported from Merton, England

    @ThreeUK morning is the service down at sw193Ax?

  • caracasflat Caracasflat (@caracasflat) reported from Bromley, England

    Hi @ThreeUK @ThreeCare we are having serious issue with the Wi Fi signal at home and I called your customer service “they couldn’t hear me ok.” If there is any chance to receive a call from your technical support? Thanks

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • bearded_courier the_bearded_courier 🇺🇦 (@bearded_courier) reported

    @ThreeUKSupport Nope not working can’t get any straight answers from anyone in regards to this, it’s made the whole experience pretty awful, now left with two Apple Watches and no service plan but still paying for it

  • sabertheabad Sab (@sabertheabad) reported

    @ThreeUK @ThreeUKSupport Can u please join #ThreeSweden & consider making all calls and texts to Iran free of charge as the internet in Iran is cut down by the government to suppress the ongoing protests? Many Iranians can not talk to their families. #Mahsa_Amini‌ #OpIran

  • alexjbutcher Alex Butcher (@alexjbutcher) reported

    @matthew_darcy @ThreeUK I'm pretty happy with @1pMobile (who use EE's network, which means I have WiFi calling at home). My only complaint is that I wish they offered MFA on their account management portal, given they don't have physical stores to do ID checks at.

  • bearded_courier the_bearded_courier 🇺🇦 (@bearded_courier) reported

    @ThreeUKSupport No they just said they don’t think it’s possible to change it to the new Watch but now it won’t appear on my old one either, just tried seeing that one back up and get the same message, I don’t want to be paying for this service if I now can’t use it

  • zbmb90 Brian Bowden (@zbmb90) reported from Stanstead Abbotts, England

    @ThreeUKSupport Now the the Three Home Signal has been switched off, I can barely get a 3G signal (one bar if I’m lucky)! How can I get it restored as I can’t rely on wifi for making calls?

  • allanwphoto Allan Wright (@allanwphoto) reported

    @ThreeUKSupport Looking to cancel my 4G broadband early as have had 3G only service at home for several months now due to local mast issues - also with one bar coverage. When 4G worked it was over 70Mb and three bars. How do I cancel? I use for business and can’t rely on it now.

  • The_Spieler Tomcat (@The_Spieler) reported

    @ThreeUKSupport Lol so if you need to change payment method for a phone you can’t use because you blocked you can’t? How is that “good customer service?”

  • escapar101 Asa (@escapar101) reported

    @ThreeUKSupport Hayley, your missing the point, I’ve been a customer for 15 years, surely that rule shouldn’t apply here, and I certainly was never made aware of this, which is odd considering I spend a quarter of the year overseas _ which you would have obviously seen that when 👀 at my account

  • Jaaa32519102 Dr Gay (@Jaaa32519102) reported

    @ThreeUKSupport @irwinmitchell I've also been a Three customer for literally more than half of my entire life. And I'm seriously looking to move BOTH of my numbers to Tesco Mobile because of this.

  • ArronHirst Arron Hirst (@ArronHirst) reported

    Just been told by @ThreeUK to turn off my 4G and resort to 3G for 7 DAYS. Apparently there’s an issue with a mast on someone’s land and they need permission to go and fix it. :(