3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, London, Epsom, Crawley, Kingston upon Thames, Caterham, Reigate, Redhill, Morden and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Internet | |
| Croydon |
Phone | |
| Croydon |
Phone | |
| Epsom |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?
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Alex James Cox
(@AJCox31) reported
from
Lambeth, England
@ThreeUKSupport @jwilf @ThreeUK I have a 5G home broadband hub and it hasn’t worked today or yesterday. Is there a network issue? James I would wait!!
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Colin Maddocks
(@colin_maddocks) reported
from
Crawley, England
@davwheat_ @ThreeUKSupport @madwedge Distance. 5G upload is terrible. The broadcasting site has beamforming and power on its side. My little OnePlus 9 Pro doesn’t really have either. Higher frequency, shorter distance.
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK morning is the service down at sw193Ax?
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.
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Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@ThreeUK I seriously would raise this as an issue
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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Richard Kingcott
(@RICHARDKINGCOTT) reported
from
Lambeth, England
@ThreeUKSupport why does my phone not get a signal out and about in central London? Myself a couple of people I know are suffering the same lack of signal.
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Nicholas Tredrea
(@nicktredrea) reported
from
Bromley, England
@ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.
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jac
(@JackieWarner13) reported
from
Lambeth, England
Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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jackson
(@jackson21348376) reported
from
Bromley, England
@ThreeUK I recently switched to three after mind blowing offers from customer care executive. Internet connection on and off for almost one week and not even getting 3G speed from 5G hub. Will wait for 2 more days, if it is same i will think of disconnection.
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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Grant Nichols
(@granty3333) reported
from
Bromley, England
Quite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Graham
(@GrahamFlanniga1) reported
@ThreeUKSupport My 5g hub has had a blue light on it all day and my mobile has had no signal all day, can someone fix this please
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july
(@zxnzn412) reported
@CarpathiaDawn @ThreeUKSupport I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues
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Graham
(@GrahamFlanniga1) reported
@ThreeUK My 5g hub has had a blue light on it all day and my mobile has had no signal all day, can someone fix this please
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Double Happiness
(@d0ublehappiness) reported
@ThreeUKSupport To be fair, your team have been OK at trying to get it sorted, but I don't get why changing providers should be an issue. It should be straightforward to add a number to my account. Why would you delete my existing number? Your onboarding process needs to be a lot clearer IMHO.
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Clark3y 🐉
(@Clark3y) reported
@ThreeUK offering eSim's to new customers only and not existing customers is the most Three **** ever. Your customers have been asking for this service for years, what an absolute mess of a company.
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Kat
(@Gilmore_ghoul) reported
@ThreeUKSupport hi! I’m eligible to upgrade but when I log into my Three app the only options I get are for Galaxy phones, but I want a new iPhone! Can you help? Thanks!
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VS
(@VSurdokas) reported
@ThreeUKSupport how should i pay my bill?? Trying 2 weeks, your app and website not working and tomorrow service will be suspended
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Alison Rayner
(@AliJRayner) reported
from
Bryn, England
@ThreeUK need some help on an online upgrade you say you don't have evidence of
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Delilah
(@dd77) reported
@ThreeUKSupport told me this morning that the 3 day broadband issue (I.E no internet at all) would be sorted this evening. Still NOTHING. Told to ‘restart’ as a solution. Really?! Not good enough.
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Oli Mortimer
(@olimortimer) reported
@ThreeUKSupport Hi Nathan, it's mobile broadband - SIM and 4G / 5G router. No way of finding out the phone number of the SIM (never communicated to us), which is why it's so frustrating each time I have to speak to someone.