3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Sutton, Redhill, Kingston upon Thames and Crawley.
| City | Problem Type | Report Time |
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 London |
Internet | |
| London |
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Internet | |
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Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK hello Wimbledon area no data - any issues ?
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
@ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue
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Jon Warburton.
(@jon_warburton) reported
from
Lambeth, England
Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.
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karl matthews
(@karlos437) reported
from
Kingston upon Thames, England
@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
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Jason Bootle
(@mrbootle) reported
from
Lambeth, England
@ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Kev Galvin
(@GalvinKev) reported
from
Lambeth, England
@ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2
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richard
(@rikscha_) reported
from
Kingston upon Thames, England
@ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?
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Jonny Pearson
(@jonny_pearson) reported
from
Lambeth, England
@ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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Terence Mills
(@TerryMillsMD) reported
from
Bromley, England
@ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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🐾🌟TotemEye🌟🐾
(@ArtOfTotemEye) reported
@ThreeUK @GadgetsBoy @SamsungUK Such a poor underwhelming camera. Apparently few updates were released since launch to stabilise it 👁👁
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Jonathan Ward
(@Jon_Akzar) reported
@ThreeUKSupport We were told this problem has been resolved for a second time but still no resolution and double charged again this month. This is totally unacceptable now. Customer service has been horrendous. Please can this actually get sorted out? Ombudsman next.
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Damien Hopkins
(@damohopo) reported
@ThreeUKSupport Outgoing calls - get a weird, almost foreign dialling tone. When the person answers there is a delay on the call (from my end). If I hang up and then the person calls me back, the problem is gone. I asked around and a few people on Three are having the same thing
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C Walker
(@clarie2015) reported
@ThreeUK @ThreeUKSupport currently having issues with home hub wifi and 4g on my phone plus no phone signal. Yesterday was told it was because the mast was being worked on, today I need two new sims. Please can someone confirm. Sent a message to @ThreeUKSupport a few hours ago.
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Ramesh Prabha ❤️
(@actorpraboss) reported
@ThreeUKSupport 07567289043 It's my mobile number. Please make sure to solve this issue ASAP. If its not resolved then i will move to @lebara .
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Louis Pearce
(@LouisPe62520045) reported
@ThreeUKSupport Hey guys! started a new contract in Dec, quite a big one. Anyhow, just got a text through saying you're increasing my bill by 4.5%; which I get is fine if its in line with inflation... but it's not... that's 0.9%. Can you tell me how to cancel please?
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Mohammed
(@iMahfoudh) reported
@ThreeUKSupport Hi, I have an inquiry about my Three mobile number. I have sent the details through DM, I would appreciate if you could help me with it. 🙏🏼
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Emmanuel Aderanti
(@HoluHade) reported
@ThreeUKSupport @mseltayieb Release my number back to me, I have paid, nonsense network
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Louis Pearce
(@LouisPe62520045) reported
@ThreeUKSupport But you're breaking the contract by raising the increase "higher" than the RPI rate, which it is CLEAR that was never agreed nor in the contract? I'll go see the ombudsmen I guess.
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Nick
(@TheN1ckCarton) reported
@ThreeUKSupport Can you dm me? My contract is due to expire and my app won’t let me login to take out a new contract