3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Merstham, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, Teddington, Mitcham, Epsom, Beckenham, and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 5 hours ago |
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Internet | 18 hours ago |
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Internet | 6 days ago |
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Phone | 28 days ago |
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Internet | 30 days ago |
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Phone | 1 month ago |
Community Discussion
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3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Pikejump (@massimauri) reported from Merton, England@ThreeUK morning is the service down at sw193Ax?
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Caracasflat (@caracasflat) reported from Bromley, EnglandThis is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK
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Richard Kingcott (@RICHARDKINGCOTT) reported from Lambeth, England@ThreeUKSupport why does my phone not get a signal out and about in central London? Myself a couple of people I know are suffering the same lack of signal.
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Carlos De Santana (@CDeSantana) reported from Crawley, England@ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?
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MissA.O (@AmandaO100) reported from Lambeth, England@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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J Chapman (@Lord_Chappers) reported from Crawley, England@ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.
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Caracasflat (@caracasflat) reported from Bromley, England@ThreeUKSupport Thank you Scott, the post code is BR3 1PD We have only 1 month with the service and we can’t make it work.
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Andy Saw (@andysaw) reported from Kingston upon Thames, England@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
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Colin Maddocks (@colin_maddocks) reported from Crawley, England@davwheat_ @ThreeUKSupport @madwedge Distance. 5G upload is terrible. The broadcasting site has beamforming and power on its side. My little OnePlus 9 Pro doesn’t really have either. Higher frequency, shorter distance.
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MightyHorace (@HoraceMighty) reported from Lambeth, England@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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Xiaqua-Shiyeon (@xiaqua_shiyeon) reported from Lambeth, England@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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Caracasflat (@caracasflat) reported from Bromley, EnglandHi @ThreeUK @ThreeCare we are having serious issue with the Wi Fi signal at home and I called your customer service “they couldn’t hear me ok.” If there is any chance to receive a call from your technical support? Thanks
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Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport But you haven’t helped solve the problem at all.
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Grant Nichols (@granty3333) reported from Bromley, EnglandQuite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful
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Julie Farrell (@farjulie) reported from Croydon, EnglandMy friend and her husband have had no network for a week can you be off assistant please @ThreeUK
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Alex James Cox (@AJCox31) reported from Lambeth, England@ThreeUKSupport @jwilf @ThreeUK I have a 5G home broadband hub and it hasn’t worked today or yesterday. Is there a network issue? James I would wait!!
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Thames Ranger777 (@Ranger777Thames) reported from Lambeth, England@ThreeUKSupport Not good for a customer who buys the watch in the month of may
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jackson (@jackson21348376) reported from Bromley, England@ThreeUK I recently switched to three after mind blowing offers from customer care executive. Internet connection on and off for almost one week and not even getting 3G speed from 5G hub. Will wait for 2 more days, if it is same i will think of disconnection.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mariusz Olejarz (@Mariusz4877) reported from Doncaster, England@ThreeUKSupport Sorry this is not my phone problem. This happens to quite a few people with 3 network.
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Jason Sensation (@thekinaton) reported from Brighton and Hove, England@ThreeUKSupport So what chat team told me is wrong then.. told me it works on any phone on your network no limitations to having to purchase a limited phone from yourselves. @Three_Is_Broken
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Bootsy (@19bootsy68) reported from Dunston, EnglandWhat a bunch of un professionals @ThreeUK #threeuk #threenextwork @ThreeUKSupport are...they tell us to fill an online complaint form out for it to say not a valid postcode. John my Godfather also doesn't have an email address...So we are no further forward. #HarryandMeghan #iran
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Philippa Juliet Meek (@philippajmeek) reported from Borough of Torbay, EnglandTerrible customer service in @ThreeUK in Torquay branch. For months I’ve been overcharged on my bills due to an admin error, I brought my original contract into the store and not only did the manager refuse to help, but was incredibly rude, made jokes about me, and threatened me
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Melanie Mack 🇪🇺🇬🇧 (@melaniemackuk) reported from Camden Town, England@ThreeUKSupport hi there. Wanted to check My3 account but forgot password, try to reset but it says my mobile number not found. I’m definitely on your network. Help!
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport This is how much your uncaring and unhelpful company is affecting him...he is so worried its stressed him out so much his brother wants him to visit his doctor. Its absolutely disgusting that a pensioner who served for our country can be treated so bad. #Shameless #threenetwork
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Tommaths (@TeaKayB) reported from Milton Keynes, England@ThreeUK Generally pleased with Three and it's usually the cheapest for my needs. Thankfully things don't go wrong very often because when they do customer support is wall-to-wall awful.
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Matt Haney (@MJHaney) reported from Herne Bay, England@Sic5ense @ThreeUK This why I’ll never consider @ThreeUK, and I’ll continue to advise friends and family against them. @VodafoneUK are by no means perfect, but they do at least allow you to block these scams and they also refunded me when I complained as a “goodwill” gesture.
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frvic93 (@frvic93) reported from Edinburgh, Scotland@ThreeUKSupport Thank you, but it's OK, I don't really need to use it at home. Just wanted to make you aware the network is struggling around these parts