3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 01/24/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (21%)

    Phone (21%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Croydon, London, Epsom, Crawley, Kingston upon Thames, Caterham, Reigate, Redhill, Morden and Sutton.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomCroydon Phone
United KingdomCroydon Phone
United KingdomEpsom Internet
United KingdomLondon Phone

Community Discussion

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3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.

  • dergal Gerry White SEO geek (@dergal) reported from Redhill, England

    @ThreeUK I seriously would raise this as an issue

  • pyoulou El Ceprino (@pyoulou) reported from Croydon, England

    Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK

  • pyoulou El Ceprino (@pyoulou) reported from Croydon, England

    @ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    @ThreeUK are actually ******* hilariously bad

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    I love the fact that in this day and age I still can’t get signal on my phone at work. And seeing as my hours keep going up and I spent my life there these days it isn’t good @ThreeUK @ThreeUKSupport. My phone basically becomes a very expensive iPod for 7 or more hours a day.😒🙄

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    Why do you @ThreeUK tell there was good network coverage in Croydon ???

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @ThreeUKSupport Everyone seems to have issues whatever network they are on (I presume so but I’ve not asked everyone what network they are on). It’s the only downside of where I work. Its just very annoying not being able to use my phone on my breaks.

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from Lambeth, England

    @ThreeUK The worst

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?

  • IamCrypto16 IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England

    @ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December

  • granty3333 Grant Nichols (@granty3333) reported from Bromley, England

    Quite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful

  • spinneywoods Darren Woods (@spinneywoods) reported from Croydon, England

    @ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • digitaldownfall Chris von Eitzen (@digitaldownfall) reported from Merton, England

    So, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…

  • JackieWarner13 jac (@JackieWarner13) reported from Lambeth, England

    Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere

  • nicktredrea Nicholas Tredrea (@nicktredrea) reported from Bromley, England

    @ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • pancitkantoon Lysie (@pancitkantoon) reported

    @ThreeUK your service is so **** ive been waiting on my deposit for 2 months and now theyre telling me they cant even find my account that i cancelled sort it out pls

  • karim_cfc Karim🇦🇺 (@karim_cfc) reported

    @VCCFC_ @ThreeUKSupport That’s a ridiculous claim. Roman had nothing to do with what happened in Ukraine. It was an attempt by Boris the clown to ruin Chelsea using Roman as collateral as a way to claim he was doing something to support Ukraine. Stop swallowing the crap fool

  • chezdon1997 Chezdon (@chezdon1997) reported

    Twitter poll: Do you use 5G on your mobile handset? I turned it off because it is unbelievably slow and sucks my battery to buggery. @ThreeUK

  • dr_ianjackson Dr Ian Jackson#FBPA#FBSI🥀💙😷🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@dr_ianjackson) reported

    @DrLindaDykes @ThreeUK I find 5G really slow too Linda. Seen a few articles mentioning this but not clear as to why.

  • cristh60 Christian Giraldo (@cristh60) reported

    @ThreeUK i haven’t had signal on my phone since pass 9 am and I’m still waiting for my network to come back What’s happening with it? My partner has signal why not me! I’m definitely not happy !!

  • cristh60 Christian Giraldo (@cristh60) reported

    @ThreeUKSupport How do I solve the issue then?

  • goji_berry_ Emily Gray (@goji_berry_) reported

    @TfL Thanks but you need a Virgin Media account for this solution and unfortunately I'm with @ThreeUK though not for much longer if @ThreeUKSupport don't stop ignoring me and help sort this out

  • cherylk684 Cheryl Kennedy (@cherylk684) reported

    @ThreeUK If anyone one wants the put prices up do it for the rich not the poor then.

  • _Kryten_ -=Kryten=- (@_Kryten_) reported

    @ThreeUKSupport the signal in my area has been garbage the past few weeks and didn't use to be what's happening? You are going to loose 4 customers due to this issue as contracts are soon up for renewal. S43 area

  • HayleyHayden78 Hayley Hayden (@HayleyHayden78) reported

    @ThreeUKSupport Can somebody please help me! I joined 3 from another provider and want to transfer my old number. I spent yesterday on the phone about this and have PAC code etc but getting nowhere. Now receiving texts about me cancelling my 3 account! I do not want to do this!!