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3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Merstham, England

The most recent 3 (Three) outage reports came from the following cities: Croydon, Mitcham, Epsom, Beckenham, and Crawley.

CityProblem TypeReport Time
Croydon Internet 2 days ago
Epsom Phone 24 days ago
Beckenham Internet 25 days ago
Croydon Phone 1 month ago
Croydon Wi-fi 1 month ago
Crawley Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • jon_warburton
    Jon Warburton. (@jon_warburton) reported from Lambeth, England

    Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.

  • Gcrobb
    Graeme (@Gcrobb) reported from Merton, England

    @ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?

  • Brunts1980
    Nickle Arse (@Brunts1980) reported from Lambeth, England

    @Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!

  • rikscha_
    richard (@rikscha_) reported from Kingston upon Thames, England

    @ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.

  • SW19lunchie
    chris crowley (@SW19lunchie) reported from Merton, England

    Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience

  • IAmYemisi
    Yémisi (@IAmYemisi) reported from Bromley, England

    @ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue

  • sarahMwasHudson
    Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    @ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent

  • RanjanMallya
    Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?

  • guyarmitage
    Guy Armitage (@guyarmitage) reported from Lambeth, England

    . @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.

  • TerryMillsMD
    Terence Mills (@TerryMillsMD) reported from Bromley, England

    @ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?

  • Ali_Piracha12
    Ali (@Ali_Piracha12) reported from Croydon, England

    @ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account

  • neerajchawla22
    neeraj chawla (@neerajchawla22) reported from Redhill, England

    @ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

  • IAmYemisi
    Yémisi (@IAmYemisi) reported from Bromley, England

    My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK

  • massimauri
    Pikejump (@massimauri) reported from Merton, England

    @ThreeUK hello Wimbledon area no data - any issues ?

  • RanjanMallya
    Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?

  • karlos437
    karl matthews (@karlos437) reported from Kingston upon Thames, England

    @ThreeUK need to speak to uk person who can help!! Foreign call centres:(

  • GalvinKev
    Kev Galvin (@GalvinKev) reported from Lambeth, England

    @ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2

  • jonny_pearson
    Jonny Pearson (@jonny_pearson) reported from Lambeth, England

    @ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!

  • RanjanMallya
    Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!

  • RanjanMallya
    Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Socia11yDistant
    Still Socially Distant (@Socia11yDistant) reported

    Huge regret moving to @O2 signal in my area is 100% not as shown on their coverage map. It's absolute DIRT Should have stayed with @ThreeUK

  • greeno2009
    James 👌🏻 (@greeno2009) reported

    @ThreeUKSupport how come the 4G is soo bad in CW2!! I’ve just upgraded and I can’t use 3G anymore either 😔 is there an update if this is going to be fixed as it’s been like this for a while now!!!

  • introvert_micky
    Michaelogy (@introvert_micky) reported

    @AbsoluteChelsea Can we get a statement from @ThreeUK explaining their decisions for their actions when the sun seemed to go down on us. We are furious!

  • latimermcl
    Michael Latimer (@latimermcl) reported

    @ThreeUK are you ever going to sort out your 5G network capacity in SE26/Crystal Palace. Your update keeps saying ‘working on it’ - lucky to get 5mbs! It’s TERRIBLE

  • cfc_blue2
    CFC_SW6 (@cfc_blue2) reported

    @ThreeUK don’t think Chelsea fans forgive you. Traitors will continue to bash your terrible company!

  • Joshsgb4
    Josh Basnight (@Joshsgb4) reported

    @ThreeUK you didn't want us when we were down so we definitely don't want you this season. @ChelseaFC get your stuff together. This is also why @Nike make us horrible kits. You have to demand more or get treated like a third rate club.

  • shougami89
    SHOUGAMI89 (@shougami89) reported

    @NizaarKinsella Our kit sucks because of your **** cartoonish logo @ThreeUK . @nikefootball had to make the jersey complimentary to your third rate design.

  • kurtsanders3
    Kurt Sanders (@kurtsanders3) reported

    @ThreeUK are **** joined a week ago and all I've had is constant Internet issues rang them on different occasions and still nothing new, customer service over the phone are useless!

  • CFC_MQ
    King Kante 🇦🇺👑👑👑 (on loan at madrid) (@CFC_MQ) reported

    @ThreeUK @Parklifefest I am disturbed to report that while using 3 uk services I was brutally attacked and made fun of for using such a finished network service😔

  • ysgwyn
    Ysie (@ysgwyn) reported from Whitland, Wales

    @ThreeUKSupport I’ve had no signal since around 7am this morning. Is there an issue in the area? SA340AE. TIA