3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Sutton, Redhill, Kingston upon Thames and Crawley.
| City | Problem Type | Report Time |
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 London |
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| London |
Internet | |
| London |
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Internet | |
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| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.
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jac
(@JackieWarner13) reported
from
Lambeth, England
Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@ThreeUKSupport Everyone seems to have issues whatever network they are on (I presume so but I’ve not asked everyone what network they are on). It’s the only downside of where I work. Its just very annoying not being able to use my phone on my breaks.
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El Ceprino
(@pyoulou) reported
from
Croydon, England
@ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
I love the fact that in this day and age I still can’t get signal on my phone at work. And seeing as my hours keep going up and I spent my life there these days it isn’t good @ThreeUK @ThreeUKSupport. My phone basically becomes a very expensive iPod for 7 or more hours a day.😒🙄
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Matty
(@Hempomatt) reported
from
Croydon, England
@ThreeUK are actually ******* hilariously bad
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Matty
(@Hempomatt) reported
from
Croydon, England
Why do you @ThreeUK tell there was good network coverage in Croydon ???
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
@ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't
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El Ceprino
(@pyoulou) reported
from
Croydon, England
Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?
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Keron Proverbs
(@KeronProverbs) reported
from
Lambeth, England
@ThreeUK The worst
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Deepak Sharma
(@depak_sharma) reported
from
London, England
Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.
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Darren Woods
(@spinneywoods) reported
from
Croydon, England
@ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age
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Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@ThreeUK I seriously would raise this as an issue
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Chris von Eitzen
(@digitaldownfall) reported
from
Merton, England
So, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUKSupport ffs why is my service so poor told it could be my phone guess what new phone same poor reception
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Matty
(@Hempomatt) reported
from
Croydon, England
Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere
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IamCrypto Tips and tutorials
(@IamCrypto16) reported
from
London, England
@ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December
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Nicholas Tredrea
(@nicktredrea) reported
from
Bromley, England
@ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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EfficiencyFit
(@_EfficiencyFit_) reported
@ThreeUK you really are the worst customer service company I have to deal with in a while
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SebWaxman
(@SebWaxman) reported
@ThreeUKSupport how do I cancel my SIM only contract? Also, how do I get my PAC code? Thanks.
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vicky choudhary
(@vicky9663) reported
@ThreeUKSupport @ThreeUK I bought your sim on contract 15th of November, I ordered the sim over the phone call and as per your commitment my area postage code covered in 5G. But, forgot about 5G I’m not getting even 4G signal. There is 1 or maximum 2 signal of 4G. (1/2)
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Blue Dahlia
(@bluedahlia123) reported
@ThreeUKSupport Can someone please give me an update to my mid-sold contract complaint. George said you were looking into it. I have not had any acknowledgement.
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Peter B
(@Peter_b1928374) reported
@ThreeUKSupport No- As I mentioned earlier, this issue was occurring in another part of the US last week aswell. It doesn’t seems like we are getting anywhere here- Is this simply an error in your advertising where in fact calls from the US to UK is not included in add ons?
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Sanchit Patil
(@sanchitspatil) reported
@jjLondon1234 @ThreeUKSupport Well they are contradicting their own statements given on various platforms. They told me the same that it will be launched later this year over chat support. #GrowUp #Three will not going to stay with your network for a single day after ending my useless contract.
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Beep Boop
(@PlsDontLookThis) reported
@ThreeUKSupport Hi, any time I try to reset my password on the website I get this error "Sorry, we're having some technical issues right now." Tried multiple days and can't reset. Any updates?
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John Humphries
(@Humpo72) reported
@ThreeUKsupport hiya, new customer to 3. I work in the EC1 area of the city of London and the internet connection on my iphone is practically non-existent. Is there any plans to improve this? I can’t be doing with no internet access all day.
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Arron Cann
(@acann1988) reported
@ThreeUK absolutely disgusting that you find it acceptable to upgrade customers onto new price plans and phones then delay the phone being delivered by nearly 3 months and offer £20 in compensation- hang your heads disgraceful customer service. Happy to keep taking our money
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Ramaine
(@Ramain3) reported
@ThreeUK Utterly disgusting customer service you have! I’m unable to help my elderly father with his upgrade because I’m on a conference call with him? I have to be there in person? What difference does this make? The policy isn’t even on your website.