3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, London, Merton, Crawley, Redhill, East Grinstead, Wallington, Epsom, Bookham, Kingston upon Thames and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Georgina
(@GeorginaSmile) reported
from
Bromley, England
@ThreeUK are literally the best network provider! I ran up a huge bill calling the USA not realising it wasn't part of my allowance and they have refunded me the full amount for being a loyal customer. I highly recommend them! 🤩 #loyaly #three #bestnetwork #wouldneverleave
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Mark Callender
(@callender_mark) reported
from
Kingston upon Thames, England
5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken
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Zoe.
(@zoeycol) reported
from
London, England
@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them
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Vicks That Foreign
(@VickyPukis) reported
from
London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
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James
(@jamesdevonport) reported
from
Lambeth, England
@ThreeUK Your network now total garbage and never works. I’m off 🖕
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Jason Ford
(@jasonford1988) reported
from
Kingston upon Thames, England
@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.
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StreetCube
(@StreetCube) reported
from
Kingston upon Thames, England
@IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin
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Andy Lulham
(@LulhAndy) reported
from
Crawley, England
@chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff
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Luke
(@Lu_uke) reported
from
Merton, England
@ThreeUKSupport My phone is iPhone 11 Pro Max and my husband is the iPhone X max. Both of them with the same problem. Cmon, I’m regretting to made that contract with you guys!
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Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service before I cut mine and my family’s contracts immeadiately
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Wallis Day
(@wallisday) reported
from
Lambeth, England
No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.
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John Dunne
(@Jdunne9407uk) reported
from
Merton, England
@ThreeUK Ha ha you can’t even get 4g right in London let alone 5g. Seriously shocking service and signal from 3 for months
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Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service because I cut mine and my family’s contracts immeadiately
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Luke
(@Lu_uke) reported
from
Merton, England
@ThreeUKSupport Oooo that’s the point, I live in CR42BA and it is terrible here. I work in SM45JD and, I don’t have words to describe how bad it is there. My husband was #O2 and I asked him to come to @ThreeUK he is complaining and saying it has been his worst decision ever to 📱
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Mark Light
(@MarkLight_) reported
from
Bromley, England
@ThreeUK I have NEVER experienced awful signalling problems since you have set up the 5G network! I pay you an obscene amount of money every month for a below par service!
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Sarah Rose
(@sarahjrose) reported
from
Croydon, England
Maybe @ThreeUK and @ThreeUKSupport are down as well as their network can't think why else they'd ignore me... 🤔
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...
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Aanteater_
(@aanteater_) reported
from
Kingston upon Thames, England
@miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK
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crybabyrainface
(@crybabyrainface) reported
from
Gatwick, England
@ThreeUKSupport new customer (2 weeks) at Gatwick airport south terminal. No mobile signal. I'm starting to regret switching from Vodafone. Please sort this out. I'm on the free wifi sending this tweet.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nikos 🇨🇾🇬🇷🇬🇧
(@RefugeeNik) reported
@ThreeUKSupport Such a poor service. Every other companies allows the customer to view usage information instantly. I now have to go at least 48 hours with a worthless sim, that was there for emergency calls.
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Jonathan Knight
(@ChessMasterK) reported
@ThreeUKSupport When in actual fact it wasn't a gift. I am disgusted on principle because if a sales staff of mine had done that to a customer I would have fired him! Reputation is important! YOU DO NOT MISLEAD CUSTOMERS!!!!
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Nikos 🇨🇾🇬🇷🇬🇧
(@RefugeeNik) reported
@ThreeUKSupport I already had an issue with data and was given a free 1gb. That is still there unused so I know it's not data. And data is turned off. Are you personally able to check usage if I give my details? Just curious what I was charged for
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AndrewOrange
(@AndrewOrange) reported
@EE - We've been getting terrible EE phone signals for the last few weeks in SW8 1XD. Is this being addressed or is it time to join my smug @ThreeUK subscribing neighbours who continue to bask in unproblematic connectivity. Thx.
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Margaret Bird
(@revmargaretbird) reported
@ThreeUK my son has recently returned home after 6 months in hospital and now his phone is showing no service. When is this being restored in BL0 0PU as it jugs imperative he can phone someone
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Paul B
(@BrokenBennett) reported
@ThreeUKSupport 3G is now completely down across all of my devices. This is becoming a problem.
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Dave Scott
(@Tank2521) reported
Yet more issues with signal on @ThreeUK network. Absolutely hopeless. 4g+ works ok but no 4g. Oh yeah 5g is lightning quick where you can get it, but not much use if you can't
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Tom Curley
(@tomowencur) reported
@ThreeUK @ThreeUKSupport do you support visual voicemail on iPhone. I want to be able to read voicemail. I’m constantly getting voicemails, as a deaf person I don’t know if the message is important
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Andrew Ronald
(@Gasdoc2857) reported
Really beginning to regret staying with @ThreeUK. I mean how difficult is it to cancel a monthly rolling contract. Shame...... they’ve been great up until now
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Stephen Vasey
(@vasey_stephen) reported
@ThreeUK can you give me an update on what is going on at NE61 5LF. Download speeds are 0.03mbp/s, your site reports there is an issue but this has been ongoing for over 3 weeks now. Help desk can't give me any updates.