3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Mitcham, Epsom, Beckenham, Croydon, Crawley, Merton, Redhill, East Grinstead, Wallington and Bookham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Jerry Daykin
(@jdaykin) reported
from
London, England
@ThreeUK @NinaWest @AttitudeMag I just wish you had supported me with half decent signal during the parade itself 😜 but keep up the good work #Pride wise!
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Malcolm Saunders
(@Malcy7) reported
from
London, England
@ThreeUK hi, can you give me any information regarding the coverage in the Uk postcode DA17 area, as recently the reception has been awful. Thanks.
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mary mandefield
(@mandefieldx) reported
from
Lambeth, England
Thank you @ThreeUKSupport for fully keeping me waiting for LONG. Trying to cancel a sim after your customer advisors told me.inhave dual sim when i do not
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Paul Clayton
(@Claytoncast) reported
from
Bromley, England
So the good thing is that despite webchat and @ThreeUKSupport and @ThreeUK being dreadful they have just sent an automated text as to when my contract ends. If ever there was a hint to move service provider, that was it.
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
@jopkins @ThreeUK Id already checked today because my signal has dropped off a cliff too
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team is absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokers! #DonotUseThree #WorstCustomerService
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team are absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokes! #DonotUseThree #WorstCustomerService
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Vanessa.
(@Vanessssaxo) reported
from
London, England
@ThreeUK I don’t pay my bill every month to have shit connection fix up thank u.
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Ant G
(@antjpg) reported
from
London, England
In central London today and seriously crap reception from @ThreeUK as per usual.
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The Fed
(@FedPoulton) reported
from
Lambeth, England
@ThreeUKSupport Tried that, doesn't work. Didn't expect it to, because this is not an overuse problem. Greyhound lane has been like this for years. It is obviously a weak/faulty signal. The local transmitter needs repairing/boosting. Please get it sorted. Thank you.
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Alejandro Patiño
(@Alealejandro328) reported
from
Croydon, England
@ThreeUK I am having the worst data connection around the Thornton Heath area, I never was like this but for the past 48 hours is getting worse even if I’m in the middle of the road or high street. I am not able to connect & yes everything is working fine. Very poor connection.
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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steven hilleard
(@StevenHilleard) reported
from
Bromley, England
@M3lanieJC @ThreeUK EE isn’t great either, lose my signal all the time
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Paul N
(@londonpommie) reported
from
London, England
@ThreeUKSupport Never in the 13 odd years I've been a customer!
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charlotte
(@charkellyalex) reported
from
West Molesey, England
@ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service
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Ramzi Yakob
(@tobeconfirmed) reported
from
Bromley, England
@jopkins @ThreeUK Yes. Doing planned network improvement today according to network status checker on the website.
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Paul Lagan
(@CFCJourno) reported
from
London, England
I’m a @ThreeUK customer and it’s becoming an embarrassment for them. Jake is right to call them out. They should support women’s football in general - Nissan gave the Spanish squad a new car to each player. @ThreeUK could aid all clubs with subsidised tariffs or phones
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Hayley Dulson-Hughes
(@bumpiegin) reported
from
London, England
@ThreeUKSupport Nope. Had to hang up after waiting for 15 mins
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.
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Ben Stewart
(@barbicanben) reported
from
Merton, England
I've done it - after years of being on the @ThreeUK network I've just ordered a SIM from @EcotalkMobile and will port my number as soon as it arrives. Cheaper than my old Three tariff, good for the environment, and the data speeds can't be any worse than Three!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Morgan
(@JasonMo25436420) reported
@ThreeUKSupport Address has never changed
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bekah
(@_bekahale) reported
@ThreeUKSupport I pay 30 bucks a month for ilimited data and I still found myself not having any cos it's " unavailable " cos your service is ****. Is it how you treat your clients ? Having to struggle to find my way because I can't even make Google map works ?
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frec4medic/freuc 5 student 💙
(@frec4medic) reported
@ThreeUKSupport I tried to make the payment again but I was told I should not because it would take two payments from my account. I can pay but the payment was declined I had adequate funds and there was no issue with the bank. So it is a three issue.
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David
(@DavidBeattie86) reported
@ThreeUKSupport Although it was the complaints person messing it up!! I don’t have any faith ion your customer service. I’m lost at when or what payments are due to come out
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Jason Morgan
(@JasonMo25436420) reported
@ThreeUKSupport Just ordered again don't think much will change , account not the problem as wife has three and same problems ,both leaving when contract up and bs35 2 area coverage is rubbish and everywhere I go people can't hear me after a few minutes on the phone
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Jacko 💙
(@1066jacko) reported
@ThreeUKSupport No I get that. But why are we being charged £2 per day? It’s not an issue for me as my contract started before October 21. But previously we haven’t been charged
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Megan Parry
(@MeganParry84) reported
@ThreeUK How do I register Power of Attorney with you? Customer not used phone since 2019 due to dementia. Just found letter from you dated Feb 2022 confirming sim only upgrade. Need to cancel contract.
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frec4medic/freuc 5 student 💙
(@frec4medic) reported
@ThreeUK loyal customer for many years . Said payment from bank was declined , bank said no issues advises it’s the phone companies issue . Customer service advises says “ it’s normally due to low fund’s” . Despite me telling them this . Disgraceful customer service
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Grumpy Llama
(@grumpyllama2020) reported
@ThreeUK tried to pay my phone bill twice. Still sitting in my account but not accessible - any issues with your systems as I can't call my bank.
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Hels Bells
(@Hels_Bels71) reported
@ThreeUK Please sort out how you train your telesales staff. When I tell a cold-caller that I’m not interested, he should take the hint. Had to hang up in the end as he was so persistent. Not good.