3 (Three) Outage Report in Merstham, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at 3 (Three)
3 (Three) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Merton, Crawley, Redhill, East Grinstead, Wallington, Epsom, Bookham, Kingston upon Thames, Caterham and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Uncle Lobos
(@AbuQaadirr) reported
from
Bromley, England
@ThreeUKSupport I had 0 network at work yesterday. Streatham to be precise and here in Orpington same thing.
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M 🇳🇬
(@melvgotti) reported
from
London, England
@ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either
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Chris Merriman
(@ChrisTheDJ) reported
from
London, England
@ianbetteridge @ThreeUK Three has been down nationwide since midnight
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Negro Kevin Owens
(@dukeofpeckham) reported
from
Croydon, England
Because my phone was connected to my WiFi since yesterday evening I didn't notice the @ThreeUK outage till this morning. I've been with them for 2 years and this is the first issue I've had with them. For what I pay and what I get I'm not going to beat them for the outage.
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport why’s your network done. Why you bothering with 5G when you can’t even run a network!!! 🤬🤬🤬🤬#Threemobile
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Niall O'Malley
(@niallomalley) reported
from
Kingston upon Thames, England
@ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…
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Josh
(@joshmarston92) reported
from
Lambeth, England
@ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫
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Chess Galea
(@chess_galea) reported
from
London, England
@ThreeUKSupport trying to use the chat feature on the app it’s not working
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
To those, like me, who are lacking data/internet on the @ThreeUK network, I see that @ThreeUKSupport are stating that the network are having data issues. It's not your phone! It's been down since last night.
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically
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will jennings
(@willjennings80) reported
from
Lambeth, England
@respros @ThreeUKSupport Yeah. They said a few days ago there were issues, not heard anything since but mine keeps dropping also.
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Martin Walker
(@MartinWWalker) reported
from
Kingston upon Thames, England
@ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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ApostlesBarberShop
(@ApostlesBarber1) reported
from
Merton, England
@ThreeUK My mobile internet still not working past 24 hours! Been with out internet 😡
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@ThreeUK has provided the worst service i have ever experienced. Constant drop calls, no coverage and constant failed messages. Bye bye
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Martin Bentley
(@themib) reported
from
London, England
@Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport It was due to your network being down which you know about
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@TheHodge @ThreeUK Three. It's a known problem though
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MissDD
(@missddan) reported
from
Bromley, England
Why is my internet so appalling of late @ThreeUK i’m not a happy customer right now
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V.
(@Vanessssaxo) reported
from
London, England
@ThreeUK why is my service not working 😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa
(@dancingstarlisa) reported
@ThreeUKSupport I've done this twice... ZERO help as we just go round in circles!
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rick evans
(@evansrick_) reported
@ThreeUKSupport I've been lied by a sales rep of Three to get me to sign up, then mislead by the email copy when I signed up offering flexibility of contract, lied to that support managers don't exist and then they do, but don't call as promised. This is not how customers should be treated.
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rick evans
(@evansrick_) reported
@ThreeUKSupport WTF, that is a total misrepresentation. I am in the same council. And that still doesn't change what I was told that the service agreement could be altered if 5G wasn't available in my new area. That is what your online sales rep told me. Check your records.
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StarlightMcKenzie 💙
(@StarlightMcKenz) reported
@bulgarianhols @ThreeUK I don't. I cancelled my contract but they refuse to give me any evidence that I cancelled my contract or an email address to write to to cancel my contract. They said they will send a bag for me to return my upgrade (arrived not working) but I don't believe that either.
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donna mcbride
(@DonnaMarieMc72) reported
@ThreeUK what's happening with the signal. It has been so so poor lately. Today I'm not receiving any texts but can send and receive on what's apps.
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Becky
(@Becksmithy) reported
@ThreeUK workers tell you lies and have the worst customer service I’ve ever experienced! Get me back to EE when my contract finishes!
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Becky
(@Becksmithy) reported
@ThreeUKSupport I changed my payment date and confirmed with a lady over the phone. Nothing was obviously done as you have taken the payment from my account today and then had the worst customer service from a man this morning. No apology for his rudeness or an explanation as to why
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Aiden Bliss
(@thisisonps33) reported
Another day of bad Signal in and around Basingstoke festival place /the malls @ThreeUKSupport as it gets frustrating when my Amazon music takes minutes to load a song or even refuses to when I'm on 4g or Google just doesn't work especially annoying when I'm waiting for a bus
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Aiden Bliss
(@thisisonps33) reported
@ThreeUKSupport No and this has been an on going issue since 2015 on 3g for me
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Lisa
(@dancingstarlisa) reported
@ThreeUKSupport They're telling me to ring and cancel, I DONT WANT TO CANCEL. I WANT MY PHONE!!