3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Crawley, Epsom, Croydon, Kingston upon Thames, Caterham, Reigate, Redhill, Morden and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Crawley |
Phone | |
| London |
Internet | |
| London |
Total Blackout | |
| Epsom |
Internet | |
| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Aanteater_
(@aanteater_) reported
from
Kingston upon Thames, England
@miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.
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Wallis Day
(@wallisday) reported
from
Lambeth, England
No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.
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Mark Callender
(@callender_mark) reported
from
Kingston upon Thames, England
5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken
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Andy Lulham
(@LulhAndy) reported
from
Crawley, England
@chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff
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Mark Light
(@MarkLight_) reported
from
Bromley, England
@ThreeUK I have NEVER experienced awful signalling problems since you have set up the 5G network! I pay you an obscene amount of money every month for a below par service!
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Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service because I cut mine and my family’s contracts immeadiately
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...
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Georgina
(@GeorginaSmile) reported
from
Bromley, England
@ThreeUK are literally the best network provider! I ran up a huge bill calling the USA not realising it wasn't part of my allowance and they have refunded me the full amount for being a loyal customer. I highly recommend them! 🤩 #loyaly #three #bestnetwork #wouldneverleave
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Zoe.
(@zoeycol) reported
from
London, England
@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them
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Rihards
(@R5Latvia) reported
from
London, England
@ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/
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PelhamB
(@PelhamB) reported
from
Croydon, England
@ThreeUK you are literally the most incompetent mobile network. I returned a home signal box to you on Dec 18th, have provided proof of this TWICE by email and you have still sent me a bill for £75. This is the second time your Norwich centre have lost a returned signal box
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Jason Ford
(@jasonford1988) reported
from
Kingston upon Thames, England
@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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StreetCube
(@StreetCube) reported
from
Kingston upon Thames, England
@IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin
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aj
(@aqthelad) reported
from
Merton, England
@ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too
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Sarah Rose
(@sarahjrose) reported
from
Croydon, England
Maybe @ThreeUK and @ThreeUKSupport are down as well as their network can't think why else they'd ignore me... 🤔
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Wallis Day
(@wallisday) reported
from
Lambeth, England
@ThreeUK need someone to call me ASAP about your utter shit customer service before I cut mine and my family’s contracts immeadiately
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James
(@jamesdevonport) reported
from
Lambeth, England
@ThreeUK Your network now total garbage and never works. I’m off 🖕
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crybabyrainface
(@crybabyrainface) reported
from
Gatwick, England
@ThreeUKSupport new customer (2 weeks) at Gatwick airport south terminal. No mobile signal. I'm starting to regret switching from Vodafone. Please sort this out. I'm on the free wifi sending this tweet.
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Vicks That Foreign
(@VickyPukis) reported
from
London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Brendan 🌈
(@wildlime) reported
@PSobocki @ThreeUK Ok so your phone and tablet is connected to a router? or you mean you have a sim in both phone and tablet? What router do you have? As Three has rolled out some new spectrum but the router needs to support this as well
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ofthesea
(@MyVisualSanity) reported
@wildlime @ThreeUK Crazy to think that speed is over a mobile network 😱
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Aaron Riding-Brown
(@aridingbrown) reported
@ThreeUK 10/06 5G Hub stopping working. 2x new sims, 1x new hub, 20+ calls and 1 very stressed out mother, and its still not working. Call to cancel and now can't get through due to technical issues - at what point will you stop charging her for a service that doesn't work???
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Jordan🎉🛹
(@jordnmckay) reported
@ThreeUKSupport I've tried this but it then asks me to put in my email address and password for my account ... which doesn't work because I don't have one!!
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Jordan🎉🛹
(@jordnmckay) reported
@ThreeUKSupport Hello, how do I register a new account on My3? The website and app is just giving me an option to login but not one to register a new account?
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Caroline Smith
(@Souritis) reported
@ThreeUKSupport The customer service skills are extremely poor. You have a customer who you have failed and you telling them they “spam” you? You can look at the messages I have sent you on Twitter and find my details there. I expect a call back tomorrow after 4:45pm.
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Kat Lawrenson
(@kat_lawrenson) reported
@ThreeUKSupport Hi, no I’ve lived here over 10 years. No idea who this person is. Your help desk wouldn’t help me as I’m not the account holder (well doh) and they said there’s no fraud dept, which I don’t believe. I’ve wasted over 2hrs already and I’m not even a customer!
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George Christodoulou
(@christodouloug) reported
@ThreeUK , I am really disappointed with the three network. Bought 4 sims for my family and they have had so many issues using data. Must be signal around Cheshunt. Rang support a few times but just a waste of time, they just get you to reboot the phone.
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Owen Davies
(@ojd1979) reported
@ThreeUKSupport Thanks Scott, absolute waste of an hour, still can’t get my issue resolved. for a communications company you guys aren’t at it. which is a concern. thankfully i am not and will never use 3 mobile. awful awful company to deal with. staff just say whatbthey want!
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Owen Davies
(@ojd1979) reported
@ThreeUKSupport i did, was waiting for a superstar and ended up with harry winks. the resolution was you are going to send a letter, for the 5th time to my address that never turns up, then i’m going to call back and tell you it hasn’t turned up and go round in another circle again. inept