3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Sutton, Croydon, Redhill and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| Sutton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Vicks That Foreign
(@VickyPukis) reported
from
London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
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Aanteater_
(@aanteater_) reported
from
Kingston upon Thames, England
@miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK
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crybabyrainface
(@crybabyrainface) reported
from
Gatwick, England
@ThreeUKSupport new customer (2 weeks) at Gatwick airport south terminal. No mobile signal. I'm starting to regret switching from Vodafone. Please sort this out. I'm on the free wifi sending this tweet.
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James
(@jamesdevonport) reported
from
Lambeth, England
@ThreeUK Your network now total garbage and never works. I’m off 🖕
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Rihards
(@R5Latvia) reported
from
London, England
@ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/
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Charlie
(@charliemfc) reported
from
Bromley, England
@ThreeUK @SamsungUK Advertising 5g phones when your already late 5g network is nowhere to be seen yet 🤔
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.
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Naresh Vaneshwar
(@nrshq) reported
from
Croydon, England
Near West Croydon and the internet sucks @ThreeUK. @YouTube videos are suffering to load!!! 😠😠
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Wallis Day
(@wallisday) reported
from
Lambeth, England
No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.
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PelhamB
(@PelhamB) reported
from
Croydon, England
@ThreeUK you are literally the most incompetent mobile network. I returned a home signal box to you on Dec 18th, have provided proof of this TWICE by email and you have still sent me a bill for £75. This is the second time your Norwich centre have lost a returned signal box
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aj
(@aqthelad) reported
from
Merton, England
@ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too
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Andy Lulham
(@LulhAndy) reported
from
Crawley, England
@chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff
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Mark Light
(@MarkLight_) reported
from
Bromley, England
@ThreeUK I have NEVER experienced awful signalling problems since you have set up the 5G network! I pay you an obscene amount of money every month for a below par service!
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Georgina
(@GeorginaSmile) reported
from
Bromley, England
@ThreeUK are literally the best network provider! I ran up a huge bill calling the USA not realising it wasn't part of my allowance and they have refunded me the full amount for being a loyal customer. I highly recommend them! 🤩 #loyaly #three #bestnetwork #wouldneverleave
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Mark Callender
(@callender_mark) reported
from
Kingston upon Thames, England
5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken
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Jason Ford
(@jasonford1988) reported
from
Kingston upon Thames, England
@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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Zoe.
(@zoeycol) reported
from
London, England
@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...
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Andrzej Łukowski
(@MrLukowski) reported
from
Bromley, England
@ThreeUKSupport hi - I recently signed up for a new tariff but received info through post saying I was on a different, higher tariff. I have twice contacted support and they have twice confirmed that the original rate would be honoured but my account still says higher tariff...
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StreetCube
(@StreetCube) reported
from
Kingston upon Thames, England
@IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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N A T A L I E👼🏼
(@natsc0tt) reported
Does anyone know how to get out of their @ThreeUK @ThreeUKSupport contract? I have been with them since August and I have never had such awful service. On 4G I get no more than 5mbps, in Central London on 5G the speeds were the same. It is absolutely disgraceful, paying for what?
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Stuart Smith
(@StuartS19054414) reported
@ThreeUK Your network seems to be down in my area but thankfully I still have Vodafone data available so that I can express my derision!
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Simon H
(@smnhndmch) reported
@ThreeUK Try going to Villa Park on match days, your phone shows full 4G signal, but you can't even send a text message! #AVFC
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ernmander
(@ernmander) reported
@ThreeUKSupport No never have
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Stephen
(@realsgc) reported
@ThreeUK Can’t wait! Only 5 more days before the upgraded masts come online and I will get that promised massive improvement in speed and stability for my 4G+ router. Let’s hope that includes a 4G+ (ie pure LTE) signal. Yay!
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Stefan Mateo
(@M473O) reported
@ThreeUKSupport It's only 5g that's not working
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rosianna
(@RosiannaRojas) reported
@ThreeUKSupport Hello, my phone was stolen (I've reported it to the police) and I'm trying to log into my account but as I've turned 2FA on, it won't let me log in (without a text to my phone...which has been stolen). Please help!
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sward
(@siddyward) reported
@ThreeUKSupport Reception on calls terrible. One bar most of the time. If off wifi in local area safari awful also. Been going on for a while now
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Jacob Kelly 🤘🏼
(@Jacob_Kelly2002) reported
@ThreeUKSupport It's a OnePlus 9, sim only contact. I had the same issue with my old OnePlus 7 pro and a Google pixel 3 I was using to see if it was my phone causing the problem
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Mum-ble
(@jibble_jabber) reported
@ThreeUK DON’T BUY A BUSINESS PHONE CONTRACT WITH THIS COMPANY - CUSTOMER SERVICE IS APPALLING & YOU ONLY GET 12gb IF USING ABROAD & YOU CAN’T BUY ADD-ON @EE & get 50gb NON BUSINESS