3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 12/25/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Total Blackout (24%)

    Total Blackout (24%)

  3. Phone (18%)

    Phone (18%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Croydon, Kingston upon Thames, London, Caterham, Reigate, Redhill, Morden and Sutton.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Phone
United KingdomKingston upon Thames Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.

  • Lu_uke Luke (@Lu_uke) reported from Merton, England

    @ThreeUKSupport My phone is iPhone 11 Pro Max and my husband is the iPhone X max. Both of them with the same problem. Cmon, I’m regretting to made that contract with you guys!

  • jasonford1988 Jason Ford (@jasonford1988) reported from Kingston upon Thames, England

    @Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.

  • watchvideosoul Nezih Savaşkan (@watchvideosoul) reported from Lambeth, England

    @ThreeUKSupport Bit of a late reply. This issue is now irrelevant. Twitter generally used for more immediate things.

  • Jdunne9407uk John Dunne (@Jdunne9407uk) reported from Merton, England

    @ThreeUK Ha ha you can’t even get 4g right in London let alone 5g. Seriously shocking service and signal from 3 for months

  • zoeycol Zoe. (@zoeycol) reported from London, England

    @amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them

  • Lu_uke Luke (@Lu_uke) reported from Merton, England

    @ThreeUKSupport Oooo that’s the point, I live in CR42BA and it is terrible here. I work in SM45JD and, I don’t have words to describe how bad it is there. My husband was #O2 and I asked him to come to @ThreeUK he is complaining and saying it has been his worst decision ever to 📱

  • StreetCube StreetCube (@StreetCube) reported from Kingston upon Thames, England

    @IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    @ThreeUK need someone to call me ASAP about your utter shit customer service before I cut mine and my family’s contracts immeadiately

  • MarkLight_ Mark Light (@MarkLight_) reported from Bromley, England

    @ThreeUK I have NEVER experienced awful signalling problems since you have set up the 5G network! I pay you an obscene amount of money every month for a below par service!

  • aanteater_ Aanteater_ (@aanteater_) reported from Kingston upon Thames, England

    @miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK

  • sarahjrose Sarah Rose (@sarahjrose) reported from Croydon, England

    Maybe @ThreeUK and @ThreeUKSupport are down as well as their network can't think why else they'd ignore me... 🤔

  • CMoney_x Diosa🌪✨ (@CMoney_x) reported from Bromley, England

    @ThreeUKSupport My sim isn’t even a year old. It’s definitely your network issue.

  • wallisday Wallis Day (@wallisday) reported from Lambeth, England

    @ThreeUK need someone to call me ASAP about your utter shit customer service because I cut mine and my family’s contracts immeadiately

  • VickyPukis Vicks That Foreign (@VickyPukis) reported from London, England

    Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!

  • JohnOHarePrice John O'Hare-Price (@JohnOHarePrice) reported from London, England

    @ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet

  • EidHagi eidd (@EidHagi) reported from Lambeth, England

    @ThreeUK fix your internet you bastards. Robbery is what your doing to me

  • miserablekings Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England

    @ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.

  • missddan MissDD (@missddan) reported from Bromley, England

    Why @ThreeUK is my internet not working again think its time to switch service providers

  • Lu_uke Luke (@Lu_uke) reported from Merton, England

    Gosh @ThreeUK has one of the worst internet signal ever in #UK I’ll never recommend it!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • JakeKemp85 Ja KeKe Mp (@JakeKemp85) reported

    @ThreeUKSupport The girl was very abrupt and came across as very blah about my questions! Her name was sydney. My husband has 3 contracts with 3 but after her unwillingness to help we feel like going elsewhere as we are no further forward with our request.

  • hedgehog_red mr_hedgehog (@hedgehog_red) reported

    @ThreeUKSupport Thanks, already spoke to Support. It wasn't activated apparently

  • CarterCarter Chris (@CarterCarter) reported

    My friend Vernon in India has resolved my 'debt' problem with @ThreeUK. It was all over the place, £0, £41, £18, £28, and finally back to no debt at all. For anyone in a similar position, I suggest you go directly to #Three customer complaints. So much needless stress caused.

  • SueH1608 Sue (@SueH1608) reported

    @ThreeUKSupport Following on from a conversation about my signal, a new sim card has been sent to me but your colleague has cut off my current sim card leaving me without a network

  • A1D3NH0 A (@A1D3NH0) reported

    @ThreeUKSupport Hi, the phone is from Apple, my rolling monthly contract is with you guys. at&t had to add my IMEI to their computer for their sim to work for me, perhaps that’s the issue but it will not accept my 3 card no more :-(

  • MarkkkyJ Mark Johnson (@MarkkkyJ) reported

    @ThreeUKSupport Hi Mark, thanks for responding. I have the account number: 9453921158 Have tried speaking with customer service via chat and phone but had no joy getting this resolved. Just want account closing, as only recently found out it was still open.

  • daniel_zaretsky Daniel Zaretsky (@daniel_zaretsky) reported

    @ThreeUKSupport I tried to do this on my own before tweeting at you and had the same issue. Maybe I should try wifi over 4g of local provider?

  • CounsellingJohn John Wenger (@CounsellingJohn) reported

    Our culture continues to be more and more infused in marketing and consumerism to the point where I wonder if it’s even noticed any more. I phone @ThreeUK @ThreeUKSupport for help with a very specific technical question. At the end I’m asked if I would do the person a favour. 1/2

  • Prehistory Christopher Seddon (@Prehistory) reported

    .@ThreeUKSupport topping up/buying an add-on really is a horrible experience. Can't you come up with a website or an app that are fit for purpose? Website: 5 mins going round in circles, error message, balance reported incorrectly.....

  • daniel_zaretsky Daniel Zaretsky (@daniel_zaretsky) reported

    @ThreeUKSupport switching to wifi didnt help