3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Merton, Crawley, Redhill, East Grinstead, Wallington, Epsom, Bookham and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
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| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Kev Galvin
(@GalvinKev) reported
from
Lambeth, England
@ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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Terence Mills
(@TerryMillsMD) reported
from
Bromley, England
@ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Jon Warburton.
(@jon_warburton) reported
from
Lambeth, England
Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent
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Ali
(@Ali_Piracha12) reported
from
Croydon, England
@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK hello Wimbledon area no data - any issues ?
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
@ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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richard
(@rikscha_) reported
from
Kingston upon Thames, England
@ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Denis Grant
(@DenisGrant13) reported
@MalijaniAlfred @ThreeUK Sorry Alfred, the club are free to negotiate with whoever they wish in securing a sponsorship deal for the club. If there choice is 3 full in knowledge of the contempt fans hold for 3 for the stance they took against the club last March, then thats down to the club, not the fans.
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Stewart Hardie
(@StewieHardie) reported
@lawson_jeremy @ThreeUKSupport They pulled the same thing with me added £21 cost to my plan and removed roaming guy on the phone was rude as well despite being all the unlimited advance plan just a excuse to charge for roaming
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Frankie Seeka
(@frankieseekavyb) reported
@MalijaniAlfred @DenisGrant13 @ThreeUK Just buy the training kits with Trivago on it if you wanna support the bulb , Three were even forcing us to remove their logo ,I don’t understand why the club didn’t just terminate the contract
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Becky
(@beckynorrisx) reported
@ThreeUKSupport It’s broadband my 5g mobile is fine but broadband box not working even though lights look correct
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Gifty Akuamoah
(@GiftyAkuamoah1) reported
@ThreeUKSupport Mine is a sim only that I have taken online, no phone. Can I cancel if i change my mind?
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Stewart Hardie
(@StewieHardie) reported
@ItsAlto @ThreeUKSupport They decided to move my plan from £5 a month to £25 without any warning today and lost roaming apparently they are doing this to everyone guy from the Indian call center was rude and kept speaking over me so much for not changing my plan as promised 🙃
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meg
(@meghutchy) reported
@ThreeUK is a bag of ****, I signed up for a pay as you go SIM ONLY deal because I didn’t need a new phone at the time and now I want to upgrade and get a new phone they’re trying to charge me £100 odd for wanting to cancel and get a phone when it’s SIM ONLY 🤯🤯
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Alfred Malijani 🇿🇲™
(@MalijaniAlfred) reported
@DenisGrant13 @thechelskikid @ThreeUK 3 thought they were smart but they have ended up looking stupid now people react differently to situations we expected them to support us during our dark times in short they are just f**k up
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Dipak Jangpangi
(@dipak_chelsea) reported
@TheChelseaForum @ThreeUK I'll buy this new kit for my support to Chelsea. Sponsor are comes and go its doesn't matter
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D.ICCΞ
(@Dddd_vv) reported
@ThreeUK I’ve got 4 lines with three UK. Thankfully 2 out of them still got 14 days to cancel. Reception is outrages! No internet whatsoever. 2 more getting cancelled in 11 months. Sad to leave after 5+ years. But I had enough.