3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Merton, Crawley, Redhill, East Grinstead, Wallington, Epsom, Bookham, Kingston upon Thames and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?
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Jason Bootle
(@mrbootle) reported
from
Lambeth, England
@ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Jon Warburton.
(@jon_warburton) reported
from
Lambeth, England
Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.
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Kev Galvin
(@GalvinKev) reported
from
Lambeth, England
@ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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richard
(@rikscha_) reported
from
Kingston upon Thames, England
@ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.
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karl matthews
(@karlos437) reported
from
Kingston upon Thames, England
@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
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Jonny Pearson
(@jonny_pearson) reported
from
Lambeth, England
@ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK hello Wimbledon area no data - any issues ?
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
@ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue
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Terence Mills
(@TerryMillsMD) reported
from
Bromley, England
@ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ol Smokey
(@SmokeyOl) reported
@ThreeUKSupport Why is your coverage in Wales SO bad. I have 4 bars on 4G and 0.5meg ok internet speeds.
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John Stephen McGill
(@johnomcgillo) reported
@ThreeUKSupport No, just got told to wait for the account to set up, then call up and cancel what I don't need. Not ideal really, that I'm being inconvenienced. I'd like someone to look into it and make sure I only get what I agreed to.
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James Holt
(@jameshjourno) reported
I CANNOT even wrap my head around just how bad the data is with 3… my 4G just never works, EVER. Full bars and just sod all. What am I paying for @ThreeUK
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Martin Kimber
(@MrMKimber) reported
@emmamrevell @ThreeUK I had the worst reception ever when I was with 3
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Peterkin2020🏴🏴
(@peterkin1010) reported
@thisisjmx @ThreeUK @rootmetrics It's nice when Three works properly. But where I live in Llandough Three are sadly beyond useless. I'm pleased you're happy though James. As the industry saying goes...the best network is the one that works for you where and when you want it to.
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Peterkin2020🏴🏴
(@peterkin1010) reported
@thisisjmx @ThreeUK @rootmetrics This must be a very late and not so funny April fool's joke. Three are AWFUL in the areas stated with one exception ie by the Maindy Barracks where there's a Three mast wielding 1.2 Gb/sec. In Penarth where I live they're so bad I've paid to get of of my contract.
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T
(@Terence1971) reported
@ThreeUKSupport Hi do you know if there are any issues with the network in the DN16 region as my friends internet dongle connects but there is no signal, there has been issues with the phones and dongle for the past 4 or 5 days, the phones are ok but not the dongle thanks.
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Damian
(@Damreyuk73) reported
@ThreeUKSupport Tried the online chat and they told me I need to call. Once again, spent half an hour running checks on the phone only to be told it's a network issue. I go through this every time! Last time they admitted that there's a problem with a local mast. When will it be sorted?
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Ol Smokey
(@SmokeyOl) reported
@ThreeUKSupport Why is your coverage in Wales SO bad. I have 4 bars on 4G and 0.5meg ok nterjet speeds.
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Izzy Morath
(@isobel_morath) reported
@ThreeUK how can I get help with my 5G hub which isn’t working. Internet was fine for a month and then it’s started being really slow and won’t connect to TV and phone. Can’t speak to someone online as don’t know what my 3 phone number is!