3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (34%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Redhill, London, Morden, Croydon, Sutton and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Redhill |
Internet | |
| Redhill |
Internet | |
| London |
Internet | |
| Redhill |
Total Blackout | |
| Morden |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@BensBigTrip @ThreeUK I’m sorry you’ve had bad trouble with them
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Terence Mills
(@TerryMillsMD) reported
from
Bromley, England
@ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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Service please
(@Unhappyconsume1) reported
from
Crawley, England
@ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Croydon, England
@ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Benoit Berthe Siward
(@TheSiward) reported
from
Lambeth, England
@ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
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chris crowley
(@SW19lunchie) reported
from
Merton, England
Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Ali
(@Ali_Piracha12) reported
from
Croydon, England
@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Philippa Kilby
(@lilacshoes) reported
@ThreeUKSupport My 86 year old Mum has transferred her pay as you go sim for a monthly sim and opted to transfer her original number. It has not transferred - I have phoned you 3 times about this!!! She needs her original number - this service is not good enough!
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Forbes Coleman
(@ForbesProducer) reported
@ThreeUKSupport Today, but signal isn’t ever really great on 3G/4G around here. Mostly one bar.
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😀😀
(@bob_shelden) reported
@ThreeUKSupport your firm just wants money not willing to help will keep ring and posting how shot your company is
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Mallory
(@mallyxxx18) reported
@ThreeUK your company customer service is crap
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Mike C
(@Mr_MC_73) reported
@Kerrycaitjayx Get a contract with @ThreeUK and that will pretty much ensure no phone signal wherever you go in the U.K.
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PebHeed
(@PebHeed) reported
@ThreeUKSupport I’m waiting for the price to drop another £100 or so. So will be a while longer yet. Can’t justify buying myself out of the poor network service at that price sadly. But trying my best to warn off others from the same fate in #Manchester so people can avoid this problem.
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Gray Vs The Earth
(@grayvsearth) reported
@ThreeUK my LTE broadband just took a nosedive in Huntingdon. Are there any outages there? High packet loss, slow pings, unreliable ping times: 67 packets transmitted, 64 received, 4.47761% packet loss, time 66221ms rtt min/avg/max/mdev = 49.000/344.405/1034.597/213.108 ms
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Bongiwe
(@Bongiwe_sibanda) reported
@ThreeUK @ThreeUKSupport I am doing what you ask me to do by emailing you my information with my ID, but noone is updating this and noone is getting back to me. I do not want this contract, and you are not doing anything to support me with cancelling it.
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jason whyte
(@bonzicj1234) reported
@ThreeUK I’ve been a customer for 10 years for the last 7 months I’ve been facing network issues. After numerous calls to yourselves I’ve been asked to leave the network with a 60% discount to cancel the contract early really after 10 years 😳
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Mark Webster
(@beerstar58) reported
@UKShapeshifters @ThreeUK Think ill join them .as i have a broken phone , and i aint paying any bills .