3 (Three) Outage Report in Merstham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merstham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Merton, Crawley, Redhill, East Grinstead, Wallington, Epsom, Bookham, Kingston upon Thames, Caterham, Reigate and Morden.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Croydon |
Internet | |
| London |
Internet | |
| Merton |
Phone | |
| Crawley |
Internet | |
| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Nigel Thomas
(@Nigelsongs) reported
from
Lambeth, England
@ThreeUKSupport @threeuk Another week of dreadful and on the whole unusable offers on #wuntu. Every week you say to 'keep your eyes peeled' for 'exciting new offers' which NEVER materialise. Really poor effort.
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Jessica Shutt-Vine
(@jshuttvine) reported
from
Lambeth, England
. @ThreeUK shock horror no phone signal AGAIN pleased my contract ends next month, happened too many times! #byyyyebeeech
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Faarea Tech & Biz News
(@faarea) reported
from
Croydon, England
@ThreeUKSupport wow, I’m recovering from surgery and your customer service reps think it’s hilarious to torture me with petty calls even though I’ve sent letters saying I’m in hospital. Can you call me tomorrow please we seriously need to talk. @ThreeUK
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Nigel Thomas
(@Nigelsongs) reported
from
Lambeth, England
@ThreeUKSupport @smoferbell They always say that Sophie, but never deliver. Prepare to be constantly disappointed.
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Lily
(@hovhannisian) reported
from
Bromley, England
@VodafoneUK Online chat is very rude !!! Initially missguided and when I ordered online and found out that I am misguided the representative just disappeared when i asked her to cancel my order! Will stay with @ThreeUK !
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Faarea Tech & Biz News
(@faarea) reported
from
Croydon, England
@ThreeUKSupport A personal visit might be more apt. This is unbelievable. I’d like to know how often your corporate teams harass people on hospitals beds when they’re just out of paralysis please. Also, your teams clearly throw letters away & cover their backs. I’m stunned at your service.
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Lorenzo Talotti
(@LorenzoTalotti) reported
from
Lambeth, England
@ThreeUKSupport Hi, it still doesn’t work at all. I turned on 4G data under suggestion of a 3 store but still nothing. A week ago it worked very well while I was home, now as soon as I step into my house, it starts not working at all.
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Melinas Gift Shop
(@RegaloLondon) reported
from
Merton, England
@Payforit_Sucks @ThreeUK @MartinSLewis @nuyoo_fitness Thank you so much I will definitely be looking into this. On Facebook Three replied to me advising that I cap my spending and that I must have signed up using a 2step verification. Its ridiculous advice and I never confirmed such thing! Thanks again
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deano kerridge
(@famousdeano) reported
from
London, England
@j_welbs @ThreeUK Took money out of my account and i'm not even with them never have been
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deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUKSupport Spoke 2 someone from your team reckon they are going 2 cancel the account. we won't have 2 pay this £20 outstanding balance hope this is true its all wrong with what has happened
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deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUK want this problem sorted 2day and all the money u have took back nothing in this house is 2 do with 3 never have and judgeing by this never will get this sorted u have gave me the **** @BBCWatchdog
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deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUKSupport Will do shame can't get the money back which has already been taken from our bank account for a service we didn't ask for or wanted
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Craig Dibble
(@rootdev) reported
from
Bromley, England
@ThreeUKSupport Thanks for the reply but it’s possibly a bit late now, the #Eurovision polls closed about 12 hours ago! 😋 (Other people were reporting problems too but I did eventually get through)
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Lauren Turner
(@BabyfaceLau) reported
from
Croydon, England
@ThreeUKSupport Nope never! Very confused 😂
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Amy
(@tls7808) reported
from
Crawley, England
@ThreeUK @cathaypacific turned my phone on after having it switched off in flight mode and was instantly charged £5 for the second the air network was on. Should have to accept or submit an email for permission before just using it. £5 for air.
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Matt
(@mstarmatt) reported
from
Merton, England
Yet again completely blown over by the fantastic customer service with @ThreeUK 😃 #winning #customerservice #happycustomer #keepsmiling
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ben leedham
(@JamAndHoney) reported
from
Lambeth, England
If I didn’t have @ThreeUK Wifi calling I’d be totally cut off. I’m on my second iPhone now and a second SIM and I still get ‘No Service’. The phone doesn’t find the network or the WiFi, so I have to go in to settings and reconnect. 5 min later, same thing. I give up. 😭
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Alex
(@alessandrolnd) reported
from
Lambeth, England
3 weeks or more with really bad service and yet, nothing but weekly apologies. Atill keep taking a full monthly charge. Thank you @ThreeUK
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Loz ⚡️
(@LozJunglist) reported
from
Croydon, England
@ThreeUKSupport Yes, 3G works fine if you switch off 4G first. It’s more that the signal doesn’t switch over from 4G to 3G correctly. It just stops working dead as you reach the station, booting you out of your phone call or data connection. It happened again just now.
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ben leedham
(@JamAndHoney) reported
from
Lambeth, England
For some stupid reason I switched back to @ThreeUK last year. God, why did I forget. It has to be the worst service of any network in the UK. Every single day I find my self trying to find the network, turning my phone on and off. Last week I even had to replace the SIM!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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J.P
(@jamespurdy3) reported
@LeanneCoates1 @ThreeUK I was for about 9 months. Ended up terminating the contract early. Was prepared to pay it off it was that bad but they waived it even though they couldn’t see any issues with there 3/4g. Went to @EE and been loads better.
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BrainBoxComputers UK 🇬🇧#SBS #KingOf 💻🧙♂️
(@BrainBoxCompute) reported
@ThreeUKSupport As usual no reply after the initial postcode default answer, I'll be cancelling the direct debits now and taking my business elsewhere, when @ThreeUK is good they're very good but when there's a problem which is quite often now they are horrid !
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theotherclaire🏴☠️🏳️🌈
(@theotherclaire1) reported
@ThreeUK Why every morning is my WiFi unable to connect to the Internet. Past 3 days it says connected no Internet? I work from home and a Teams meeting without Internet is impossible. Not good enough, if it continues I will cancel all my contracts.
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⭑Harry⭑
(@HPC____) reported
@ThreeUK fix my phones or I'll **** in one of your stores
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BrainBoxComputers UK 🇬🇧#SBS #KingOf 💻🧙♂️
(@BrainBoxCompute) reported
@ThreeUKSupport It's not a sim issue it's a network issue which I've confirmed by calling customer service so stop trying to justify it, your superiors have confirmed their is an issue affecting parts of Northern Ireland and mainland UK just so people on twitter see the right story
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GCR
(@geeceearr) reported
@ThreeUK How do I make a complaint and speak to someone native in English?
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Consumer Law Expert
(@consumer_expert) reported
After years of being a @ThreeUK customer I'm leaving. I've spent the last hour on a live chat with @ThreeUKSupport after they incorrectly put me on the wrong monthly contract and they're useless. Not empowered to resolve issues. PAC code requested. Bye huns 👋
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Danny WolFF
(@DannyWolFF9) reported
@ThreeUKSupport Why is my d'load so bad, 1.5Mb or less.. U'load is 20-25Mb. In SE5 Camberwell. Sort it out!
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louise
(@loucookes) reported
@ThreeUKSupport Hi jade, he says it was working yesterday so I dont think that's the issue. Maybe its a local problem then? He can't get online at the moment thats why he was after mobile data, he does have his account set up tho.
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BrainBoxComputers UK 🇬🇧#SBS #KingOf 💻🧙♂️
(@BrainBoxCompute) reported
.@ThreeUKSupport @ThreeUK why is the network down yet again for the umpteenth time since June & how can @BrainboxPa standing beside 3 others in the same number range get a signal and we can't ? This is very tedious and because we switched to your broadband were dead in the water