3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 02/25/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Crawley, London, Croydon, Merton, Redhill, East Grinstead, Wallington, Epsom and Bookham.

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City Problem Type Report Time
United KingdomCrawley Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon E-mail

Community Discussion

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3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • jon_warburton Jon Warburton. (@jon_warburton) reported from Lambeth, England

    Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • xiaqua_shiyeon Xiaqua-Shiyeon (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .

  • Gcrobb Graeme (@Gcrobb) reported from Merton, England

    @ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?

  • massimauri Pikejump (@massimauri) reported from Merton, England

    @ThreeUK hello Wimbledon area no data - any issues ?

  • mrbootle Jason Bootle (@mrbootle) reported from Lambeth, England

    @ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?

  • HoraceMighty MightyHorace (@HoraceMighty) reported from Lambeth, England

    @ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • AmandaO100 MissA.O (@AmandaO100) reported from Lambeth, England

    @ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!

  • jonny_pearson Jonny Pearson (@jonny_pearson) reported from Lambeth, England

    @ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!

  • sarahMwasHudson Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    @ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • JoshuaHepple Josh Hepple (@JoshuaHepple) reported from Lambeth, England

    @ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks

  • GalvinKev Kev Galvin (@GalvinKev) reported from Lambeth, England

    @ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2

  • karlos437 karl matthews (@karlos437) reported from Kingston upon Thames, England

    @ThreeUK need to speak to uk person who can help!! Foreign call centres:(

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • WendyM53 WM53 #RuleBritannia #LandOfHopeAndGlory (@WendyM53) reported

    @ThreeUK Internet signal down since 1st March. Switch on and all does is have the red no service light on.

  • ykcireelretsof 😌 (@ykcireelretsof) reported

    @ThreeUKSupport I’ve had a new SIM card same issue

  • twlor JJ (@twlor) reported

    Is @ThreeUK down? Had a message to say data was switched off by operator and then texts either bouncing back or going through very slow and no calls.

  • McHoltFace Holty McHoltFace (@McHoltFace) reported

    @ThreeUKSupport Hi Pete. I already did that but the Call Handler seemed a bit obtuse about the issue. Didn’t seem to understand what had happened so I asked him to review the call and any notes taken. He said he couldn’t see anything and wasn’t any help at all.

  • CityFarmSystems City Farm Systems (@CityFarmSystems) reported

    if @ThreeUK can afford to sponsor @ChelseaFCW they really should be able to fix a broken comms mast in less than 3 months.

  • NavaronePage69 LunarSlayer | Lily 🇺🇦 (@NavaronePage69) reported

    Went from 186 to 94 in my bank almost over night. Got ******** nuts at @ThreeUK to steal my money coming, along with sewage (which is just three again tbh) and real wifi

  • NavaronePage69 LunarSlayer | Lily 🇺🇦 (@NavaronePage69) reported

    My favourite thing I got going in my life is that I can tag @ThreeUK and @ThreeUKSupport in any tweet where I tell them the company is scum and they just gotta accept it and never reply

  • Paul76697590 Paul (@Paul76697590) reported

    @ThreeUKSupport So if I have a network issue, I go to them? Which I did. Their answer was I have to wait for you to fix it. But it's not being fixed

  • NavaronePage69 LunarSlayer | Lily 🇺🇦 (@NavaronePage69) reported

    @ThreeUKSupport I get it, I really do. Like, gotta earn that money somehow and it sure as hell isn't with decent service or support. It's my own fault for not reading into the contract closer but again, it's nice to moan and know that everyone I've ever known and loved will never use Three

  • NavaronePage69 LunarSlayer | Lily 🇺🇦 (@NavaronePage69) reported

    @ThreeUKSupport From the start but being homeless I really didn't care, it was enough to do important ****. I finally managed to move out into my own place and got, as you'd expect, WiFi that worked. Then I tried to cancel my contract with the three parasites, which was obviously where