3 (Three)

3 (Three) Outage Report in Merstham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merstham, Surrey, England 02/26/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merstham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Croydon, London, Crawley, Merton, Redhill, East Grinstead, Wallington, Epsom and Bookham.

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City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomCrawley Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • PelhamB PelhamB (@PelhamB) reported from Croydon, England

    @ThreeUK you are literally the most incompetent mobile network. I returned a home signal box to you on Dec 18th, have provided proof of this TWICE by email and you have still sent me a bill for £75. This is the second time your Norwich centre have lost a returned signal box

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @LatinDJg @Three_Is_Broken @ThreeUK @ddyson3 @ThreeUKSupport I was waiting since August 2019, ust get them to allow you to cancel your contract without charge and walk away!

  • thekinaton Jason Sensation (@thekinaton) reported from Lambeth, England

    @ThreeUK where do I send my WiFi bill to. . Not had any issue 3g/4g today so had to pay for BTwiFi. Thanks @Ofcom @BBCWatchdog @Three_Is_Broken

  • charliemfc Charlie (@charliemfc) reported from Bromley, England

    @ThreeUK @SamsungUK Advertising 5g phones when your already late 5g network is nowhere to be seen yet 🤔

  • Torogram87 Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUKSupport No funny enough if I’m not home I don’t have bloody WiFi! You should be paying me back for the fact your not providing me a service that I pay you for !! nor does your stupid app work either! You couldn’t arrange a piss up in a brewery

  • bunnah87 Bundy (@bunnah87) reported from Lambeth, England

    @StevenKelly82 @ThreeUK It’s just so shit

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @SimSmithy @ThreeUKSupport @ThreeUK @Three_Is_Broken Yep! I got them down to 6 months free line rental but even that couldn’t stop me from leaving the worst phone provider in the uk!

  • crybabyrainface crybabyrainface (@crybabyrainface) reported from Gatwick, England

    @ThreeUKSupport new customer (2 weeks) at Gatwick airport south terminal. No mobile signal. I'm starting to regret switching from Vodafone. Please sort this out. I'm on the free wifi sending this tweet.

  • thekinaton Jason Sensation (@thekinaton) reported from Lambeth, England

    @articeddie @JanetteMilligan @ThreeUKSupport @ThreeUK They are probably service update emails from @ThreeUK

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @ThreeUK just to let you know ive managed to move away from your utterly useless service and by doing so got 5 other friends to move. Might not mean much to you but im happy with my result so far! @Three_Is_Broken

  • nrshq Naresh Vaneshwar (@nrshq) reported from Croydon, England

    Near West Croydon and the internet sucks @ThreeUK. @YouTube videos are suffering to load!!! 😠😠

  • MrLukowski Andrzej Łukowski (@MrLukowski) reported from Bromley, England

    @ThreeUKSupport hi - I recently signed up for a new tariff but received info through post saying I was on a different, higher tariff. I have twice contacted support and they have twice confirmed that the original rate would be honoured but my account still says higher tariff...

  • Torogram87 Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUKSupport Well it’s not good enough I’m a flight attendant on standby if I get a call and it doesn’t go through I’m the one who gets a meeting and a note on my record!!What exactly am I paying for his seems to be constantly happening so why am I paying my bill for service that’s not workin

  • GeorginaSmile Georgina (@GeorginaSmile) reported from Bromley, England

    @ThreeUK are literally the best network provider! I ran up a huge bill calling the USA not realising it wasn't part of my allowance and they have refunded me the full amount for being a loyal customer. I highly recommend them! 🤩 #loyaly #three #bestnetwork #wouldneverleave

  • andrewkeates Andrew Keates (@andrewkeates) reported from Merton, England

    @samgwentucker @ThreeUK They won’t have to work hard to improve the terrible deal I’m on at the moment.

  • aqthelad aj (@aqthelad) reported from Merton, England

    @ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too

  • Torogram87 Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    @ThreeUK @ThreeUKSupport why am I paying for no service!!! For@best part this month my signal has been non existent!!

  • andrewkeates Andrew Keates (@andrewkeates) reported from Merton, England

    Incredible. I’ve been a customer of @ThreeUK for nearly a decade and they have given me absolutely no reason to remain with this overpriced, poor service network. No incentives or customer loyalty.

  • Torogram87 Jae🏳️‍🌈 (@Torogram87) reported from Crawley, England

    Again @ThreeUKSupport @ThreeUK I’m on standby and I’ve no signal amazing!!! What the hell am I paying for!!!

  • R5Latvia Rihards (@R5Latvia) reported from London, England

    @ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • DanMihail23 Dan Mihail (@DanMihail23) reported

    @ThreeUKSupport Most of the problems are in bs34 5,bs34 6, where was no trouble before with losing signal but last 3 days not much or at all , BS70QE bs70 all área no signal bs32 9 bs32 0 all bs16 1 BS5 0UU

  • colinbm Colin Burn-Murdoch (@colinbm) reported

    @ThreeUKSupport That’s not an issue. I have a local sim for calls/data/everything. I just need to be able to receive text messages for 2FA. I can’t even log into my bank account. I get that there’s a fair use policy for overuse of roaming/allowance, but completely cutting service is a bit much

  • beanies_mum Jo Parsons (Deeley) (@beanies_mum) reported

    @ThreeUK @ThreeUKSupport we are a bustling tourist centre yet still only offered 3G with no plans to improve. Village down the road with 500 residents get 4G. EE offer all customers in my area 4G. It’s a bit disheartening when you see the improvements being offered elsewhere

  • colinbm Colin Burn-Murdoch (@colinbm) reported

    @ThreeUKSupport Note, my wife’s account, which never used the roaming data so didn’t get flagged up and blocked, is still going fine after the same time.

  • bookmadmum Sara Clifford-Gray (@bookmadmum) reported

    @ThreeUK I am no longer with your network so why do you insist on calling me twice a week to ask me if I want to come back? The fact that you hound me with phone calls doesn’t make me want to return - I’ll stick with @Giffgaff thanks as they leave me alone and don’t harass me

  • colinbm Colin Burn-Murdoch (@colinbm) reported

    @ThreeUKSupport It’s an older one. I got messages saying that only 2 months of roaming was allowed, but I assumed that was to do with the “feel at home” allowances, which I figured was fair, not that all service would be disconnected. I don’t think anything said to contact you if away longer.

  • RJLofty Rachel Lofthouse (@RJLofty) reported

    @ThreeUKSupport Ok, would it be possible to cancel the new sim as I don’t want 2 separate contracts? The process was not made clear and it should not have allowed the order to go through if it wasn’t possible. At no point have I had any comms from Three advising of an issue with the order.

  • retsplines Ret the Folf (@retsplines) reported

    @p0welly @ThreeUK Also for *ages* their network name on Wi-Fi Calling was “Three WiFi Calling”. Which was a) pedantically incorrect (it’s Wi-Fi), but most annoyingly b) WAY TOO LONG. It triggered a scrolling animation on iOS to show the whole name which was very distracting.

  • colinbm Colin Burn-Murdoch (@colinbm) reported

    @ThreeUKSupport Ok. Seems absurd but ok. This combined with the loss of feel at home for future (short term) trips will mean a reassessment of which service I use. Not sure if it’s common practice across the board, but I’ll be investigating. 😔

  • Noseyaintya69 Nick The Greek (@Noseyaintya69) reported

    @ThreeUKSupport Offer no support at all useless. #Three