3 (Three) Outage in Lymm, Warrington, England

@ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks

@ThreeUK And if you live in Moston in Manchester the signal is s*** and other areas of Manchester three crap

@snudge27 @ThreeUKSupport Thanks James but it was a UK customer service rep that gave me wrong info and had me driving to a store that I didn't need to do 😞

@ThreeUKSupport Thanks Peter, this is on my broadband router, I have now Manufacture reset it 10 times this year. It’s working well today gets the same speed as my phone. But many days over a month my phone can get 80 down the router 2 down sat on the same shelf.

@ThreeUKSupport I have sorted out the issue on the App, but I have been using the desktop site off and on for years. No change of email address and password stored on pc. Could it be that I can't use 07 etc as your system has changed it to 447 etc. But still gives me the error msg quoted.

@OrusApolloDJ @ThreeUK @Three_Is_Broken mines spot on never had an issue in 4 years

Time to change my phone provider with @ChelseaFC now sponsored by @ThreeUK . Never bought anything made by Sharp or went with Vodafone when they sponsored United. #cfc #petty

@RobTrigg3 @ThreeUK That’s not great at all. I’ve been with Three before and found they had great customer service at that time. Far better than anyone else I’ve had to deal with but I guess times change. Got the PAC in the end so will look for the cheapest PAYG tonight now.

@ThreeUK hi trying to contact you to cancel my contact but your call centres are apparently not taking any calls could you please dm me

Trying to get hold of @ThreeUK Phone up - automated service told to use online chat. Open online chat and no operators..... I've been double charged for a monthly bill!!!

@ThreeUKSupport how do I get to speak to someone. I’m a new customer due to move over to you tomorrow but not received a SIM card. Your contact number says unavailable. Not a great start !

@ThreeUK Seriously unimpressed with your Customer Service Advisors, today. Three separate calls, totalling 40 minutes in queues, and each time the advisor didn’t action my request correctly, resulting in being transferred to a dead line #poorcustomerservice

PLEASE RETWEET THIS AS MUCH AS POSSIBLE. STAY AWAY FROM @ThreeUK I ordered a SIM only plan 2 weeks ago and the SIM card still hasn’t arrived. I called to cancel my second contract too but that department “cant take my call.” Disgusting customer care and service. STAY AWAY #Three

@ThreeUK fix your systems Ive wanted my pac code for 3 days

@ThreeUKSupport i have been unable to get a replacement sim, taking ages! CS seems to be out of network as “system is down” awful experience in the last 48hrs!

I’m waiting on my delivery from @ThreeUK. The guy on the phone said between 8am - 7pm. Great so waist 11 hours of my day waiting for a parcel that needs to be signed for. I didn’t get any tracking details sent and I need to go food shopping. Excellent customer care! #Three

@MattyLeeT18 @ThreeUK @ThreeUKSupport Whats annoying is that they haven't even got in touch with me saying sorry or they'd like their device back, they'll get it back no problem as I don't want it juat give me a package to put it in. They have been messaged on 3 different platforms and still ignore me.

@LauraEnglish @Three_Is_Broken @ThreeUK @ThreeUKSupport 👀👀😱 What the actual ****, at leadt they admitted that you had poor service in your area that way its not your fault you've had to cancel.

@ThreeUKSupport @ThreeUK I have a mobile broadband contract and i would like to cancel ive spoken to people on the live chat and they weren't very helpful maybe you can help me.

@ThreeUKSupport @ThreeUK I have unlimited internet but it has been super slow or doesn't work at all since quarantine started (my postcode is M8 Manchester) 😫📱

@ThreeUKSupport To cancel my broadband contract with you as I’m outside the 2 years... I have 4 contracts with you and right now I feel like pulling them all...

@ThreeUKSupport absolutely appalled with your customer service teams today... been put through to 4 different people, two of which are extremely rude and I’m still on hold and haven’t resolved my issue! It’s not been over an hour!

@ThreeUKSupport Still no SIM card received. 11th day without network and counting... Thought someone victim of fraud would have been made a priority dispatch for a replacement SIM card obviously not. Appalling customer experience @ThreeUKSupport @ThreeUK

@ThreeUKSupport hi there. I'm in the process of switching from to you guys. I've got my new SIM and am trying to fill in the form to port my existing number to you. I've entered details including PAC but keep getting an 'oops, technical error, try again' message. Can you help?

@ThreeUKSupport It’s been awful the last 3 Thursdays! We are just on mobile WiFi so not sure if we can only get 3G...our phones are on a diff network and are fine

@ThreeUK called cut service. Msg said to chat. Started chat, they said its a dongle issue, you can only call. Called again, now been on hold for nearly 30 mins...

@ThreeUKSupport Sorry I do have an issue - paid my bill recently and app confirms it, but I’ve just received a text saying there is an issue with my bill

@ThreeUK trying to contact you regarding all the issues I am currently having with you to be told to contact on live chat. Tried to do this and it keeps closing! Really getting frustrated now!!

@ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.

Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.