3 (Three) Outage in Lymm, Warrington, England

@ThreeUKSupport Been having problems with my reception, both data and voice. 3G occasionally works but 4G is really poor. I live in Lancaster but it’s also been bad in Manchester today.

After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor

@ThreeUK But 4G in Manchester CC is honestly awful at times. Not reliable at all and seems to be getting worse.

@chrishapgooduk @ThreeUK I’m having exactly the same issue 🤯

@ThreeUKSupport your signal is terrible. I never have full bars and wished I had stayed with Vodaphone. It’s never been good since I moved over. Centra Manchester is dead, not good enough Three.

Been on a live chat @ThreeUK for over an hour now and it's literally a joke of a customer service. Livid doesn't ever cover it.

may be an airplane doesn't need to be on airplane mode as much as @ThreeUK network does. @ThreeUKSupport

@ThreeUKSupport My sons phone got hacked and his contract was cancelled, rang for help, told 48 hours to sort with fraud squad, over a week later still not sorted,

@ThreeUKSupport Thanks for this would have been good to be notified if work is happening that is going to affect my service to this degree where I have extremely limited connectivity

@SimonDunmore @ThreeUK Been slow for a while, just switch airplane mode on and off if you're on your phone. Should reset the connection (although you shouldn't have to be doing this, it's not what we pay for)

@sydkerrigan2018 @Three_Is_Broken @ThreeUK Very! I ha e jest been released from a 24 month contract only 3 months in at zero charge and they were only too keen to prevent me going to the ombudsman service! £1374 cancelled and £100 compensation

@ThreeUKSupport Yes, many times! Even have booster now . It's boosting the 3G, not the 4G I want. How a billion £ company like you can't fix their network is beyond me

@ThreeUKSupport It’s shocking customer service. I’m only with you because you’re cheaper. I guess you get what you pay for Looking forward to wasting another 30 minutes for some lies 👍🏼

Think it’s time to go to @ThreeUK well over a decade with @O2 / @o2businessuk and they not really fussed about loyalty, customer service. The line used ‘it is what it is’ when I spoke to them about my contract options. 😂😂

@ThreeUKSupport And still have awful speeds. I got unlimited plan so I can use it for streaming , cause of the promises of reeeeally fast speeds. I can't stream even if my life depended on it... Stop with the lying Please! We all are tired Three telling us there is no problems.

@ThreeUKSupport My friend and I have noticed it for a couple of weeks I think. Maybe longer we were joking about how bad its gone then did the speed test in comparison to a friend's speed. I have no idea if it's only on 3g my phone says 4g

@ThreeUK your signal has got atrocious over the last couple of months round Manchester. Seems to be constantly dropping 😒

@ThreeUKSupport That's SK3 but also SK1 has been pretty pretty poor recently. I have a Samsung my friend an iPhone both have same speeds

@ThreeUKSupport your customer care is appaling!!!

@CraigRyan1986 @Three_Is_Broken @Apple @ThreeUK I’ve got the same issue, signal and service is atrocious

@ThreeUKSupport Laura, thanks for writing back! Contacted tech support, waiting for the 72 hours to go past, so someone to call back and explain why signal is such peace of ....!

@ThreeUKSupport can someone get back to me regards to complaint 28178216

The 4G and signal bar means literally noting anymore. Cue @ThreeUKSupport apologising & asking me where I am, but this is happening everywhere. It’s not my phone either, I recently upgraded & have the same problem. 4G Icon and 3 bars of signal & I’m getting rubbish connection.

Never know an online customer service more idiotic than @ThreeUK

When you been trying to upload photos/videos to Facebook for 5 hours but it’s not working as your signal from @ThreeUK is so shit in Manchester City Centre

@gixer11man @Three_Is_Broken @netflix @ThreeUK Not with @ThreeUK ! Been complaining forever. Barely have signal at my home. But I am always told the mast is heavily congested. And that's it... Nothing more to be done. Basically only help is if you buy £1000 device from them....

@ThreeUKSupport I’ve tried to get in touch again and always get told your system is down! I rang up and was told to email, I emailed and was told the address was no longer valid and to live chat, I try to live chat and get told the system is down - ITS BEYOND A JOKE NOW

@Mikeb20012 @ThreeUK I have a problem too. My mast has had a 4G fault for 7days, I'm running on snail 3G and calls and texts are affected too.

@ThreeUK hi is there a reason your 4G signal is poor in Manchester City centre. I have to know permanently use 3G to even use WhatsApp

@ThreeUKSupport live chat not working

@ThreeUKSupport I have been trying to contact you via live chat for 3 days and it’s still not working

I may as well be on a dial up connection on the @ThreeUK network #slowness #useless

@MarkLondon_ @ThreeUK I can cosign this. 3 is really really slow. moved to EE, don't regret it

@ThreeUKSupport @ThreeUK no service in Manchester. I’ve turned phone off and back on again. This is happening far to often 😔

So angry with @ThreeUK right now!! Signal/data issues at Home AND work for the last 3 weeks and still no fix in sight. You can’t even handle complaints properly either. Utterly useless! Terrible customer service!!!!!!!!

Can you please fix your internet!! @ThreeUK

@ThreeUKSupport Still intermittent here in Manchester for data - sometimes none at all, and full signal / 4G showing...

The worst @ThreeUK !👎🏻

@RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK All the data is restored here so we're all sorted. No different to how O2 went down for not paying their bill recently 😆

@ThreeUKSupport yo my phone has been on no service all day, do something about it

@ThreeUKSupport y’all have had allll night to fix this problem kmt

My contract with @ThreeUK is up for renewal soon but going off the recent outage I’m weighing up alternatives with other providers #Three

@leeleebobs @ThreeUK It’s all over the news. Network went down at midnight and seems to have effected them so badly they haven’t been able to release a statement yet

Seems as though @ThreeUK and @ThreeUKSupport are staying pretty quiet about the huge outage today …

@ThreeUKSupport well waking up at four a.m. feeling anxious is probably nothing compared with the @ThreeUK network engineers right now.

@RichardRout @ThreeUKSupport @bbc5live @ThreeUK Probably they use their own network

Sigh. Internet connectivity with @ThreeUK has been spotty since earlier this year; "essential work for 5G" was often quoted. And now the network is completely down for the past 9 hrs with not a single announcement/update 🙄

@ernmander @ThreeUKSupport In Manchester we’ve dropped to 0G! Three has problems this morning.

@ThreeUKSupport signal seems to be down in m24 had no service since last night

@ThreeUK No service at all from last 2 hours. Using from many years but i think its time to jump any other network. Its just being useless now.

@benwood @ThreeUK @kestermann @shauncollins As existing 3 customers we switched over to this (on a longer contract) back in January as our TalkTalk broadband was terrible (having declined over 10 years with no improvements). Thoroughly recommend @ThreeUK home-fi

@pilotsander @ThreeUK It’s possible but genuinely some of them just use random numbers, also you can find the original network from the first 5 digits (but not if you’ve ported) so for example 07904 plus 6 random digits has a reasonable chance of being an EE number.

@CW_is_a_Legend @ThreeUK High Jitter rate is your problem. Looks like your router might have had it if your constantly rebooting and the jitter is still that high

@Three_Is_Broken @ThreeUK No it’s got worse. Mainly getting 1mb down on 3 bars. A 3GB download took 2 hours to complete on PS4.

@ThreeUKSupport @Bishto I having a problems with my internet connection it’s too slow on both 3G and 4G on both contracts it’s annoying specially when I’m trying to do something important online or call my family abroad I been 3uk customer for over 10 years now it never let me down solve this problem pl

@h00kz Mate some piece of shit has my info was pretending to be @ThreeUK

@ThreeUK Your home internet is shit!

@Mummydoc1 @EE @ThreeUK @VodafoneUK There was word that @TullowOilplc might be looking to support this effort..... 🙏🙂👍

@ThreeUKSupport @justinexists Its seems that its mainly @Microsoft services and servers your 4g network has trouble looking up or connecting or resolving. Have found this with no other service/site.

@ThreeUKSupport Hi, it takes me to the same error, that 65075 number is no longer active on three. Also webchat have told me multiple times that they can't do it. Please come back with some solution or at least make sure I'm not paying any more on my three contract until this is resolved.