3 (Three) Outage in Lymm, Warrington, England

Third day running that I have had to put my phone into airplane mode because @ThreeUKSupport cannot keep a signal up. Network status has said there is a problem, been saying that three days. Looking at ways of getting out of this contract under sale of goods/services. WA14

@ThreeUKSupport Just been into your shop in Manchester asking about esim for the Apple Watch - STILL no release date?! The only network not offering it! Think it’s time to move on from @ThreeUK now……

@ThreeUKSupport my voice isn't being picked up on calls. Microphone works as done WhatsApp voicenote. Mute isn't on. Any issues with masts? I can hear them!

@ThreeUK I recent moved from EE, brought my number with me. Been using it for a couple of days and now it’s reverted back to the 3 number. Can you help please

@ThreeUKSupport good morning, I called on Monday to cancel a mobile broadband router contract I had had delivered on Saturday. Was told I’d get a Jiffy bag through the post to return it but haven’t received anything yet. Just keen to get the item back within 5 days as required.

@ThreeUK I’ve been with you for nearly ten years and loved you but in the last few months your network has been terrible for mobile data. It’s so flaky now no matter where I am and it’s really disappointing. With no more go roam after my contact ends, I’m considering others

@ThreeUK I hope I can win this. I have never won anything in my life

@Apple 15.0.2 has killed 5g on my iPhone 13 pro max on @EE looking at the Internet i don't seem to be alone. Network reset won't work nor will restarts pls fix this ASAP even doesn't work on @ThreeUK sim not happy

@ThreeUK Would do if your network wasn’t so bad.

@ThreeUK @ThreeUKSupport trying to find out an early cancellation fee is impossible with you. FOUR different answers from four different operators. Counting down the days until end of October to finally bin you off. @EE here we come.

@ThreeUKSupport hi, I'm currently a Three customer and due an upgrade. I've seen a deal on USwitch which isn't available direct with you so I'll be going with that. How can I go about transferring my phone number from my current 3 account to the new 3 account? Still need PAC?

@ThreeUK hi, I'm currently a Three customer and due an upgrade. I've seen a deal on USwitch which isn't available direct with you so I'll be going with that. How can I go about transferring my phone number from my current 3 account to the new 3 account? Still need PAC?

Ever since the “improvement” works in the area, my signal has been terrible @ThreeUK The internet is barely functional which is very annoying as I used to rely on that daily when our Sky Broadband inevitably crashed

Is @ThreeUK the worst network in the UK? Answers on a postcard…

@SatjinderS @ThreeUK I've been on 3 for the last 10 years or so. Coverage doesn't seems to improve. Was bad, still bad.

@Mr_ChRiSsI_X @Garreth88h @ThreeUK If my phone doesn't have full 4G+ *and* decent mobile signal, it just doesn't work. I can be stood outside in Central Manchester and the signal is just nonexistent 🙃

Which is the worst mobile network in the UK, and why is it @ThreeUK?! I could be stood on top of a ******* mast and *still* not get any signal 😤😤😤

@ThreeUKSupport so I visited the store in Arndale MCR as I’m having issues with the network.. they are not able to assist me. I called up CC 6 times they are neither able to help me and directing me to the store. This is ridiculous service provided by staff Allister in MCR

@ThreeUKSupport Yes they’ve opened my complaint and sent me a pac code. I told them I can’t pay it right now and will they bill me and then I’ll add it to my complaint , they said If unpaid it goes on my credit file. First person said signal excellent, last person said it’s terrible!

@ThreeUKSupport No it’s going to the ombudsman - they didn’t bother to try and expected me to pay £222 to terminate a contract which they broke by not providing a service.

@ThreeUKSupport I've had no signal at all today in the BR7 area - is there an issue with the network? If so when is it expected to be rectified?

@ThreeUKSupport Where I live, yes. My signal seems to be fine if I go north of my city. But here in the city centre it’s absolutely awful. I’ve been with you many years so I’m very disappointed

@wiggledotdot It’ll be third time this week. Just can’t wfh successfully now with the shoddy service from @SkyHelpTeam and @ThreeUKSupport

@ThreeUKSupport I have been into the three store and done a speed test and had a replacement sim to see if that makes a difference but if I’m paying £35 a month I do expect my service to be better than a 10 minute video taking an hour to load.

Non fibre broadband area, so reliant on ADSL via @SkyHelpTeam (crap at best) & 4g from @ThreeUKSupport which has been utterly shite for days. Neighbour has gone with @EE for poss faster 4g so waiting on their results. If good it’ll be “goodbye 3” for both broadband & 2x mobiles.

@ThreeUKSupport @ThreeUK Hello, I have only had my home broadband with you for a few months, but I have had to switch it off and take a contract with @virginmedia as your service kept dropping out all the time. Can you help me cancel the contract as it is not fit for purpose.

@ThreeUKSupport Done that and also 5 codes. This really is shocking service

@ThreeUK the worst network I have ever been with, how can they make so many errors with trying to get my old contact number back

@ThreeUKSupport currently sat in Weston Super Mare, my partner's phone on Smarty has 4G+ my 5G phone has got "H" seems to be common around the UK that I've never got proper signal.

@ThreeUK any update on eSim support. Last I heard it would be 2022. Would be great to get an eSim onto my watch, is it coming soon?