3 (Three) Outage Report in Heanor, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Nottingham, Derby and Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Wi-fi | |
| Nottingham |
Internet | |
| Derby |
Wi-fi | |
| Ilkeston |
Internet | |
| Nottingham |
Wi-fi | |
| Nottingham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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Peter Spencer
(@_PeterSpencer) reported
from
Derbyshire, England
Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport
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Shameer Seepersand
(@SeepersandSham) reported
from
Derbyshire, England
@ThreeUK absolute poor, insulting service yesterday
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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YB
(@mylifetolead) reported
from
Stonebroom, England
Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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⭐Lara⭐ツ
(@Lara_fantastico) reported
from
Mansfield Woodhouse, England
FFS @ThreeUK wtf are you playing at!!!
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Jessica Bingley
(@Jess09xx) reported
from
Mansfield Woodhouse, England
Looking for recommendations, my wife is due an upgrade with @ThreeUK but after bad experiences (very poor customer service) i'm looking for a better provider. Any help appreciated. Looking to spend between £35/45 a month for a decent phone and contract!
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
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⭐Lara⭐ツ
(@Lara_fantastico) reported
from
Mansfield Woodhouse, England
@ThreeUK funny that your opening hours are 8-8 but have problems after pathetic @DailyMailUK network down yet again!
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Richard Fielding
(@richrocks) reported
from
Mansfield Woodhouse, England
@ThreeUK Im still having issues three days on.
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RoadOus
(@RoadOusMusic) reported
from
South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Maria Nerissa
(@MijaresNerissa) reported
Why am i having network problems?? Wonky data connection all afternoon!!! @ThreeUK
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Gordon
(@SuperSajuuk) reported
@ThreeUKSupport Hi there, I have tried this but it doesn't work. Even though I'm putting the mobile data SIM into another device [an iPhone] and navigate to the website while connected to the 3 network [no wifi], the website just keeps saying I'm not connected to 3 and to try again. 😐
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Steve
(@travelred) reported
@sarahmufc93 @EE That sucks. Only advice would be don't move to @ThreeUK ,the only provider I've paid to leave mid contract when they couldn't provide a half decent signal outside... Advised me to turn off 4G on my phone as their 3G signal was better...
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Janelle Holmes
(@CarpathiaDawn) reported
@ThreeUKSupport moved my SIM away to Smarty, but you’ve taken another months worth on DD, also never received a refund for another SIM I moved away, who can help? I can’t access My3 as they’re no longer Three numbers. Thanks!
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Keiran Tallack
(@keiranT7) reported
@ThreeUKSupport all day I’ve had full bars but data is taking for ages to load or not working at all NE31 and surrounding areas, been having to stop strangers to hotspot me so I can play Pokémon Go
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Campsy73
(@Campsy73) reported
@ThreeUK Hey three - your website is down and I can’t make calls on my phone, nor can my partner. It says ‘your service does not allow access to this number’ What a gives?
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susu
(@susuwayland) reported
@ThreeUKSupport I tracked down my lost/stolen phone can you do something about to?
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Hem Rana
(@ranahem) reported
How long does it take to activate a suspended account and sim? 24-hours? 2 days, 3 days, a week? How long? A very #unhappycustomer here. Not to mention I’ve been a loyal customer for over a decade. @ThreeUK @ThreeUKSupport
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😎
(@csajoshun) reported
@ThreeUKSupport Payment ! The adviser said last someone will call me never happened and i called again he told me the money will be on my account on this monday …nothing happened ! Refund number : 32608760 i was 3 customer 10 years ago with 5 account and this is how u treats us 🤢🤢🤢🤢
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Henry Taylor
(@ThierryTaylor11) reported
@ThreeUKSupport since arriving in Spain yesterday. My phone whilst connected to Movistar as a network hasn't been working at all, calls, texts or data. Despite my plan being unlimited calls, texts and data. My phone has previously worked fine in Finland 2 weeks ago. How can I fix