1. Home
  2. Companies
  3. 3 (Three)
  4. Heanor
3 (Three)

3 (Three) outages and service status in Heanor, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Heanor, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Sep 11, 2:12 PM GMT+1.
  • 60% Internet (60%)
  • 20% Total Blackout (20%)
  • 20% Wi-fi (20%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Heanor, England

The most recent 3 (Three) outage reports came from the following cities: Brailsford, Ilkeston, Nottingham, and Derby.

CityProblem TypeReport Time
Brailsford Internet 4 days ago
Ilkeston Internet 14 days ago
Ilkeston Wi-fi 14 days ago
Nottingham Total Blackout 22 days ago
Derby Internet 29 days ago
Derby Internet 1 month ago

Nearby cities with recent reports

Brailsford

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • dannychappo
    Danny Chaplin (@dannychappo) reported from Beeston, England

    @ThreeUK new sim still not activated over a day, without mobile phone service and been told would require yet another sim. Online chats down, phone support said issue in area until Wednesday. #threeuk #three #networkdown

  • mummyknight5
    Helen K  Nottinghamshire Vlogger (@mummyknight5) reported from Sutton in Ashfield, England

    @O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

  • mjmorgan23
    mark morgan (@mjmorgan23) reported from Belper, England

    Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK

  • mervspencer
    Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!

  • RoadOusMusic
    RoadOus (@RoadOusMusic) reported from South Normanton, England

    Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔

  • Clogs_R_uz
    Willy De Manda Skirtoff (@Clogs_R_uz) reported from Somercotes, England

    @gammon2012 @Gem_Szr @ThreeUK Ee no problem for me.

  • richrocks
    Richard Fielding (@richrocks) reported from Mansfield Woodhouse, England

    @ThreeUK Im still having issues three days on.

  • Jess09xx
    Jessica Bingley (@Jess09xx) reported from Mansfield Woodhouse, England

    Looking for recommendations, my wife is due an upgrade with @ThreeUK but after bad experiences (very poor customer service) i'm looking for a better provider. Any help appreciated. Looking to spend between £35/45 a month for a decent phone and contract!

  • SarahLoates
    Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.

  • DanDanSEND
    Daniel Pikett 🏳️‍🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England

    @DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

  • mervspencer
    Merv Spencer Photography (@mervspencer) reported from Ripley, England

    @ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!

  • HeatherAk31
    Heather Akwei (@HeatherAk31) reported from West Bridgford, England

    @Zee_Alrifai @ThreeUK Don’t upset this customer. He’s very influential.

  • SarahLoates
    Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

  • steedobson87
    スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    So my @ThreeUK phone bill in two years has jumped from £34 to £64 to now £69...well come next month when my contract is up I won't be renewing...**** paying £70 for a two year phone.

  • steedobson87
    スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you

  • owen40uk
    owen scrimshaw (@owen40uk) reported from Beeston, England

    @ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this

  • rhysadams
    Rhys Adams (@rhysadams) reported from Belper, England

    @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

  • Biker_Buzz
    BikerBuzz (@Biker_Buzz) reported from Beeston, England

    @ThreeUKSupport I was referring to the sound quality rather than the music. It seems to be working now. Apparently running out of data before I upgraded was the issue. IMHO it should be obvious to check for these sorts of issues. This is the 2nd issue I've had with blocks.

  • mummyknight5
    Helen K  (@mummyknight5) reported from Sutton in Ashfield, England

    Gutted my credit score sucks really want the iPhone 11 pro max :( @ThreeUK looks like I’m still stuck on a sim only plan

  • phatgav
    Gavin (@phatgav) reported from West Bridgford, England

    @ThreeUKSupport are you having issues with roaming being blocked incorrectly? I was in Italy at the weekend and very quickly got a message saying my 12GB roaming limit was gone. Another message then said I was at my spending cap. Then I couldn’t use any data. 1/2

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • jamescookdev
    Cookie (@jamescookdev) reported

    Why is dealing with @ThreeUK such a massive ballache? Cancelled home broadband 2 weeks ago. Supposed to receive instructions from DPD on how to return the router. Nothing ever arrived. I will be charged if they don't receive it back. Tried to speak to them through live chat today. Takes forever to bypass the chatbot and and speak to a real person and when you finally get someone they reply so slowly it takes forever to sort anything out. Session times out while I'm busy trying to get some actual work done (that's how slow they are to reply). Website logs me out. I lose all the progress I've made. Try and log back in and their site is broken. Just ******* shoot me now.

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    Back in B43 Birmingham/Walsall @ThreeUKSupport @vodafone @VodafoneUK Slow to no internet connection.

  • Scottish_jet_79
    McTebow (@Scottish_jet_79) reported

    @JosefNixon @ThreeUK it’s really awful :-(

  • It_A_Me_DeDe
    Dlyan (@It_A_Me_DeDe) reported

    All I’ve wanted to do today after I got off work is play the new Fortnite season but I can’t because Three UK are the most incompetent ***** known to man why am I getting 400 KBPS for 3rd time this week and it’s only Thursday you ***** sort you **** out @ThreeUK

  • SmallJo
    Joanne Smalley (@SmallJo) reported

    @ThreeUKSupport I have been waiting for over an hour on online chat to cancel a sim. Why is this taking so long?!?

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    @SMARTYMobileUK @ThreeUK Yes it’s network problem as it in need of repair was told that 2 years ago

  • sambri7
    paradisepooches (@sambri7) reported

    @ThreeUK why is your coverage so terrible in 2026?????

  • garycbeckett
    Gary Beckett (@garycbeckett) reported

    @ThreeUKSupport I have the serial number of a purchase but need the imei number is this possible please - your shop can not help me

  • BrettOfTheSouth
    Brett (@BrettOfTheSouth) reported

    45 minuets on live chat to sort a simple issue. Doesn't help they take 4 minuets to reply each time. On @ThreeUKSupport

  • IamSamuelOO
    אדֶגְבּוֹיֶגָה (@IamSamuelOO) reported

    Hello @Vodacom I am porting to you from @ThreeUK. 5years of loyalty to @ThreeUK yet I cannot use their network to maintain a telephone conversation that will last for 3minutes, so disgusting!