3 (Three) Outage Report in Heanor, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (40%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Nottingham, Derby and Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Wi-fi | |
| Nottingham |
Internet | |
| Derby |
Wi-fi | |
| Ilkeston |
Internet | |
| Nottingham |
Wi-fi | |
| Nottingham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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Richard Fielding
(@richrocks) reported
from
Mansfield Woodhouse, England
@ThreeUK Im still having issues three days on.
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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YB
(@mylifetolead) reported
from
Stonebroom, England
Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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⭐Lara⭐ツ
(@Lara_fantastico) reported
from
Mansfield Woodhouse, England
@ThreeUK funny that your opening hours are 8-8 but have problems after pathetic @DailyMailUK network down yet again!
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⭐Lara⭐ツ
(@Lara_fantastico) reported
from
Mansfield Woodhouse, England
FFS @ThreeUK wtf are you playing at!!!
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Jessica Bingley
(@Jess09xx) reported
from
Mansfield Woodhouse, England
Looking for recommendations, my wife is due an upgrade with @ThreeUK but after bad experiences (very poor customer service) i'm looking for a better provider. Any help appreciated. Looking to spend between £35/45 a month for a decent phone and contract!
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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RoadOus
(@RoadOusMusic) reported
from
South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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Peter Spencer
(@_PeterSpencer) reported
from
Derbyshire, England
Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
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Shameer Seepersand
(@SeepersandSham) reported
from
Derbyshire, England
@ThreeUK absolute poor, insulting service yesterday
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Bailey
(@IamTomBailey) reported
With no explanation given a rise from £14 a month to £26. No reply from @ThreeUK @ThreeUKSupport time to look for a new mobile network
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Chris Ditchfield
(@chrisditchfield) reported
@Everbridge All your press releases say you successfully operated the £22m UK emergency alert trial. I'm on @ThreeUK and still haven't had my alert, where no change to my notifications to disable the service. How many others also failed to be alerted by your "successful" system?
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JP
(@jamespatten17) reported
@ThreeUK Feeible excuse. Just do us a favour & stop supplying the UK residents with your **** service, **** customer service
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ThreeUKSupport
(@ThreeUKSupport) reported
@melissa_park127 @ThreeUK Hiya Mel, so sorry this is happening, was the phone returned within the 14-day cooling-off period? Here to help -Nathan
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Mike Danford
(@m_danford) reported
@ThreeUKSupport I don't understand why there has to be a 'security process' to make an anonymous top-up. But notwithstanding, the child has severe trust issues, and won't install the app on his phone (and if he did, we wouldn't want our card details held on his phone for obvious reasons).
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Liam
(@LumN91) reported
@ThreeUKSupport any chance of an app where I can login to my account and see all of my accounts that I hold with you rather than an individual login for each account?
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Christine Hardy
(@ChrissieTL) reported
@ThreeUK just used your chat service was told 0344 numbers are not within my inclusive minutes .... This is in contraventions with Ofcom ... Can you please confirm if 03 numbers are part of my unlimited minutes
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Oh_DHP
(@OH_DHP) reported
@ThreeUK hi - you have told me to change tariff (I have 2 days left to do so) but I keep getting an error from the link to the relevant tariffs. Help please.
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𝓜𝓮𝓵 ❀✿＊*
(@melissa_park127) reported
@ThreeUK you’ve sold me a faulty product and are trying to charge me over £300 even though I’ve returned it. Your live chat team are not even investigating my complaint. This is a joke!
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Robert parker
(@shercoman) reported
@ThreeUK I am on 3 but the signal where I live is awful not even 3g