3 (Three)

3 (Three) Outage Report in Heanor, Derbyshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Heanor, Derbyshire, England 12/12/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heanor, Derbyshire, England

The most recent 3 (Three) outage reports came from the following cities: Nottingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Wi-fi
United KingdomNottingham Internet
United KingdomDerby Wi-fi
United KingdomIlkeston Internet
United KingdomNottingham Wi-fi
United KingdomNottingham E-mail

Community Discussion

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3 (Three) Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.

  • SeepersandSham Shameer Seepersand (@SeepersandSham) reported from Derbyshire, England

    @ThreeUK absolute poor, insulting service yesterday

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.

  • TrickyRedDog Paul Higgins (@TrickyRedDog) reported from Eastwood, England

    @The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.

  • ZiggyIqbal ziggy iqbal (@ZiggyIqbal) reported from Derbyshire, England

    @ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭

  • RoadOusMusic RoadOus (@RoadOusMusic) reported from South Normanton, England

    Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!

  • jaykayl Jeanette Kent (@jaykayl) reported from Derbyshire, England

    @ThreeUKSupport @ThreeUK your customer service is Shite! If you can’t be bothered to let us know what’s happening, I’ll take my custom elsewhere! #threemobile #NaffService #SwitchingNetwork

  • Lara_fantastico ⭐Lara⭐ツ (@Lara_fantastico) reported from Mansfield Woodhouse, England

    @ThreeUK funny that your opening hours are 8-8 but have problems after pathetic @DailyMailUK network down yet again!

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @ThreeUK Been with you 11 years. Never had a problem 👍

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

  • richrocks Richard Fielding (@richrocks) reported from Mansfield Woodhouse, England

    @ThreeUK Im still having issues three days on.

  • mylifetolead YB (@mylifetolead) reported from Stonebroom, England

    Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost

  • TrickyRedDog Paul Higgins (@TrickyRedDog) reported from Eastwood, England

    @alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot

  • kasimsaheb9 kasim saheb (@kasimsaheb9) reported from Derbyshire, England

    @ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it

  • Lara_fantastico ⭐Lara⭐ツ (@Lara_fantastico) reported from Mansfield Woodhouse, England

    FFS @ThreeUK wtf are you playing at!!!

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!

  • _PeterSpencer Peter Spencer (@_PeterSpencer) reported from Derbyshire, England

    Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport

  • mummyknight5 Helen K  Nottinghamshire Vlogger (@mummyknight5) reported from Sutton in Ashfield, England

    @O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

  • Jess09xx Jessica Bingley (@Jess09xx) reported from Mansfield Woodhouse, England

    Looking for recommendations, my wife is due an upgrade with @ThreeUK but after bad experiences (very poor customer service) i'm looking for a better provider. Any help appreciated. Looking to spend between £35/45 a month for a decent phone and contract!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • mavric_tamsin Tamsin Mavric (@mavric_tamsin) reported

    @ThreeUK Three UK are God Damn Thieves!They forced me to pay £51 for an account I didn't open.I paid because it was affecting my credit score.I just got another demand for £28 for the same fraud account.THIEVES!

  • georgialeigh127 Georgia Barnes (@georgialeigh127) reported

    @ThreeUKSupport My partner chose to switch from @O2 to @ThreeUK and at this time we are massively regretting this decision. I am with O2 and have used the same amount of data with no issues after following the correct advice from there representatives. How will Three be rectifying this?

  • HoarseRoar eamorugby (@HoarseRoar) reported from Hounslow, England

    Credit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou

  • HazelRothschild Hazel R🤓thschild (@HazelRothschild) reported

    @ThreeUKSupport He fiddled with the sim last time,this time refused to help at all. Told us call and cancel all contracts. They couldn't help in store anymore. that it was probably the device, they wouldnt swap because the new contract was sim only,even though I had asked long before,told no

  • HazelRothschild Hazel R🤓thschild (@HazelRothschild) reported

    @6moore63 @ThreeUK I would never recommend them to anyone. I told them I'm a carer and need Internet access..they didn't care at all

  • CraftyJus Jus (@CraftyJus) reported

    @HazelRothschild @ThreeUK Alot of tweets between Vodafone & I over bb issues. Their feed has many unhappy customers. I finally managed to access my account and do my own line test as after a week of tweeting & DMs nothing done, apart from me crawling on the floor photographing main skt. Cancel your DD

  • HausOfHarii H (@HausOfHarii) reported

    @ThreeUK urgently need to view my bill and pay it but I can't because my service has been cut off so I can't call and pay or sign into the website or app. Please can I be sent a direct payment link? Need urgent help

  • georgialeigh127 Georgia Barnes (@georgialeigh127) reported

    @ThreeUKSupport Yes but we were advised by representatives in store that we could carry on using excess after this. We advised we would be using a lot of data due to using maps on our road trip and this never came up as an issue. How can this be rectified as it is essential this is fixed?

  • PaulJac95065382 Paul Jackson (@PaulJac95065382) reported

    @ThreeUK you’ve been working on your local mast for weeks meaning my signal for my broadband hasn’t worked for most of that time. Been offered £3.67 compo for it but still not working. I will no longer be paying you till it’s fixed.

  • steph_slowik Steph Slowik (@steph_slowik) reported

    @ThreeUK why have an online upgrading service for customers when it's never available? 1 week and still trying #imleaving #gonegrey