3 (Three) outages and service status in Heanor, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Heanor, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Apr 25, 3:40 PM GMT+1.
- Internet (60%)
- Phone (20%)
- E-mail (10%)
- Wi-fi (10%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Heanor, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Heanor, England
The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Derby, Nottingham, and Sutton in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston
|
Internet | 6 days ago |
|
Derby
|
Phone | 6 days ago |
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Ilkeston
|
Internet | 22 days ago |
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Derby
|
Phone | 22 days ago |
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Ilkeston
|
Internet | 22 days ago |
|
Nottingham
|
Internet | 22 days ago |
Nearby cities with recent reports
Community Discussion
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3 (Three) Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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Jeanette Kent (@jaykayl) reported from Derbyshire, England@ThreeUKSupport @ThreeUK your customer service is Shite! If you can’t be bothered to let us know what’s happening, I’ll take my custom elsewhere! #threemobile #NaffService #SwitchingNetwork
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ziggy iqbal (@ZiggyIqbal) reported from Derbyshire, England@ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭
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Helen K (@mummyknight5) reported from Sutton in Ashfield, EnglandGutted my credit score sucks really want the iPhone 11 pro max :( @ThreeUK looks like I’m still stuck on a sim only plan
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Rhys Adams (@rhysadams) reported from Belper, England@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Helen K Nottinghamshire Vlogger (@mummyknight5) reported from Sutton in Ashfield, England@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Gavin Scott (@GavJScot) reported from Stapleford, England@ThreeUKSupport @ThreeUK disgusting that I've tried to cancel my add-ons several time by youron line method and you don't do it, then I phone up and I cannot do it. #odious #theft #jokers
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Heather Akwei (@HeatherAk31) reported from West Bridgford, England@Zee_Alrifai @ThreeUK Don’t upset this customer. He’s very influential.
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Tony B (@Saltbar) reported from Derbyshire, England@ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?
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Paul Higgins (@TrickyRedDog) reported from Eastwood, England@alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot
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Dan Hayes MRAeS - Sustainable Aerospace Investor (@hayesda) reported from New Basford, Englandon @ThreeUK and no emergency alerts. Had them when I was in 🇰🇷
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スティーブンドブソン (@steedobson87) reported from Derbyshire, England@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
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スティーブンドブソン (@steedobson87) reported from Derbyshire, England@ThreeUKSupport A customer of nearly 10 years?! Disgusting!
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kasim saheb (@kasimsaheb9) reported from Derbyshire, England@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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David Groom (@groomyxs) reported from Mansfield Woodhouse, England@ThreeUK I have been without a mobile network for over 3+ days now and due to my current medical conditions I am unable to go out without a data signal. I know there are problems in my area but without a signal I am confined to my house. Can you please help me sort the problem?
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🌹M-K🌹 (@marie_kate2) reported from Matlock, England@ThreeUK Been with you 11 years. Never had a problem 👍
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Merv Spencer Photography (@mervspencer) reported from Belper, England@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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Merv Spencer Photography (@mervspencer) reported from Belper, England@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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mark morgan (@mjmorgan23) reported from Belper, EnglandDo you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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Maynard Manyowa (@iAmKudaMaynard) reported from Derbyshire, EnglandYo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ropa (@premiaxleader) reported@ThreeUK I’ve had no calls or mobile data on 2 business lines since mid-Feb 2026. Multiple contacts, SIM & eSIM changes, still unresolved. Formal complaint sent 12 March – no acknowledgement received. This is now a serious business impact. Please escalate urgently
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Olanozun Raiwe (@olanozun) reported@ThreeUK can you please explain why non of your sales agent can provide the terms and conditions for a service and the cancellation team blatantly refused to speak with me unless I agree to pay the cancellation fee😡
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Mookev (@Mookev335907) reported@ThreeUK Is anyone on here a three mobile customer. It looks like they are having network problems?
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Jake Richards (@jake_efc14) reported@ThreeUK @ThreeUKSupport Fix ye internet ye robbing muppets
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Michael Agutter (@AgutterMichael) reported@ThreeUKSupport please look into issues in S45 8JF area. No internet on data at all.
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Jean Cassidy (@jeanniecass) reported@ThreeUK your customer service is shocking. I have tried calling and the live chat and getting nowhere!
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Empress’ (@IAmHerNp) reported@ThreeUKSupport hi I need to talk about my account I’m being charged twice when I’ve already paid my bill. I’m on the phone with customer service but they’re no help
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Matt Hayes 🇮🇪 (@matthayesthfc) reported@panks_79 @ThreeUKSupport My current phone is broken, but you've saved me. There was a separate section of the Three website for pay-as-you-go 🙈 Which is weird, because I've had to go through an entire different page to buy the same phone I was trying to buy anyway haha Thanks Craig!
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Graeme (@woodenscot) reported.@ThreeUKSupport is there any chance you could make your network work in the centre of Edinburgh. It is appallingly bad and has been for a very long time. I was hoping your Vodafone merger was fixing it but seems not.
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Legmo2 (@Legmo_2) reported@ThreeUKSupport - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!