3 (Three) Outage Report in Heanor, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Ilkeston, New Basford, Nottingham, Derby, Awsworth and Derbyshire.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Derby |
Internet | |
| Nottingham |
Phone | |
| Derby |
Internet | |
| Ilkeston |
Wi-fi |
Community Discussion
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3 (Three) Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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⭐Lara⭐ツ
(@Lara_fantastico) reported
from
Mansfield Woodhouse, England
@ThreeUK funny that your opening hours are 8-8 but have problems after pathetic @DailyMailUK network down yet again!
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Jessica Bingley
(@Jess09xx) reported
from
Mansfield Woodhouse, England
Looking for recommendations, my wife is due an upgrade with @ThreeUK but after bad experiences (very poor customer service) i'm looking for a better provider. Any help appreciated. Looking to spend between £35/45 a month for a decent phone and contract!
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
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RoadOus
(@RoadOusMusic) reported
from
South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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Richard Fielding
(@richrocks) reported
from
Mansfield Woodhouse, England
@ThreeUK Im still having issues three days on.
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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Shameer Seepersand
(@SeepersandSham) reported
from
Derbyshire, England
@ThreeUK absolute poor, insulting service yesterday
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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Peter Spencer
(@_PeterSpencer) reported
from
Derbyshire, England
Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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YB
(@mylifetolead) reported
from
Stonebroom, England
Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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⭐Lara⭐ツ
(@Lara_fantastico) reported
from
Mansfield Woodhouse, England
FFS @ThreeUK wtf are you playing at!!!
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Powell
(@p0welly) reported
@katebevan It’s possibly targeting certain ISPs chrome/android/@ThreeUK shows phishing site, but if I open a vpn I get the NHS. Seen this before with smishing, only phish the people you text (one network) so if someone forwards the message it might look legit
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MARCUS LEACH
(@MARCUSL86667576) reported
@ThreeUKSupport Sorry don’t trust that site! As I said it’s not my problem if your system is down!! Please don’t think I’m going to chase YOU to pay YOU!!!
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John Boylan
(@M24JAB) reported
@ThreeUKSupport …which I was told would take “up to 48 hours” but was more like 3 weeks buts it’s the wrong size. I know it sounds little, but it has been issue after issue and this is the straw that has broken the camel’s back. My dad is paying decent £ for an iPhone 13 he can’t use.
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Kat
(@KathrynHarrop90) reported
@ThreeUKSupport Can you please respond? Nothing has changed and my signal is still weak
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🎄 ******* Christmas Tree🎄
(@angryjogger) reported
@ThreeUKSupport Actually I can’t be arsed with this, if you’re not going to try to deliver to the right address I’m just going to refuse delivery of the parcel and cancel the contract before it starts.
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Sarah Davies 💙💙💙💙💙
(@KaySarah) reported
@ThreeUK i am not a customer. You send me emails about why i did I leave (dismal customer service and you helped yourself to my bank account *****-nilly). You are still trying to charge me. I cancelled dd. Can’t get through on phone or live chat. 07940748110. Pls sort.
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John Boylan
(@M24JAB) reported
@ThreeUK been with you since day 1. Several numbers on my account. But I’m afraid our relationship may have run it’s course. Your guys in #Manchester sold my Dad a phone on promises made and so far not kept and customer service not helpful (if I can get through)
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Jeeves “Legacy Fan”
(@Jeeves1969) reported
@ThreeUK are the biggest con artists around. Thieves and everyone that works there, knows they are and are pretty low forms of life, as they help rob the customers.
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Sarah Davies 💙💙💙💙💙
(@KaySarah) reported
@ThreeUKSupport Nope. I don’t know password on new phone and password reset not working.
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Andrew Tallis
(@tallis_andrew) reported
@ThreeUKSupport I don’t need to check for issues. I can spot them by the diabolical service.