3 (Three) Outage Report in Heanor, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Heanor, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Heanor, England
The most recent 3 (Three) outage reports came from the following cities: Nottingham, Sutton in Ashfield, Derby, Ilkeston, New Basford, and Awsworth.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 12 hours ago |
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Wi-fi | 23 hours ago |
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3 days ago | |
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Internet | 5 days ago |
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Internet | 12 days ago |
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Wi-fi | 19 days ago |
Community Discussion
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3 (Three) Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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スティーブンドブソン (@steedobson87) reported from Derbyshire, England@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
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Helen K Nottinghamshire Vlogger (@mummyknight5) reported from Sutton in Ashfield, England@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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スティーブンドブソン (@steedobson87) reported from Derbyshire, EnglandWow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
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Merv Spencer Photography (@mervspencer) reported from Belper, England@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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Jamie Ramage (@famousstrauss) reported from Mansfield Woodhouse, England@ThreeUKSupport when will you have any service in Mansfield? It is really important I have WiFi available as I am working from home and I can't support my students without it.
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⭐Lara⭐ツ (@Lara_fantastico) reported from Mansfield Woodhouse, England@ThreeUK funny that your opening hours are 8-8 but have problems after pathetic @DailyMailUK network down yet again!
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Merv Spencer Photography (@mervspencer) reported from Belper, England@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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🌹M-K🌹 (@marie_kate2) reported from Matlock, England@ThreeUK Been with you 11 years. Never had a problem 👍
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owen scrimshaw (@owen40uk) reported from Beeston, England@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
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mark morgan (@mjmorgan23) reported from Belper, EnglandDo you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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YB (@mylifetolead) reported from Stonebroom, EnglandInteresting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
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owen scrimshaw (@owen40uk) reported from Beeston, England@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
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Jessica Bingley (@Jess09xx) reported from Mansfield Woodhouse, EnglandLooking for recommendations, my wife is due an upgrade with @ThreeUK but after bad experiences (very poor customer service) i'm looking for a better provider. Any help appreciated. Looking to spend between £35/45 a month for a decent phone and contract!
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kasim saheb (@kasimsaheb9) reported from Derbyshire, England@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Daniel Pikett 🏳️🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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RoadOus (@RoadOusMusic) reported from South Normanton, EnglandIs your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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owen scrimshaw (@owen40uk) reported from Beeston, England@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Louise McMonigle (@xXxsqueegexXx) reported@ThreeUKSupport Done but that still not fixed the problem. My phone was fine until I done the three carrier settings update…
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John Clark (@JohnClarkRT) reported@ThreeUK have just been sold down a river by your team in store. Told I could get an eSim after upgrade but apparently this is not the case. Will be cancelling all 3 contracts I took out yesterday and going to a supplier who can fulfil what was asked.
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Laura Starkey (@LauraStarkey) reported@ThreeUKSupport Help me Obi Wan Kenobi, you're my only hope.
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Caroline Smith (@Souritis) reported@ThreeUKSupport And I’m too fed up - I want this to be common knowledge now because this is getting too much. I need to be able to have service at all times in case my life is at danger again.
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Laura Starkey (@LauraStarkey) reported@ThreeUKSupport Here's where I am, in a nutshell: I ordered a new phone via Fonehouse bc your upgrades couldn't compete. I now want to cancel existing contract BUT stay with Three on new phone & transfer number.
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Lauryn Hall (@loulouhall) reported@ThreeUKSupport So it’s now 18.20 and it’s still not working, I can only call if wifi is off, but then can’t receive texts, I can’t call out if wifi is on and no one can call me! This isn’t acceptable!
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APRIL_charity (@APRIL_charity) reported@ThreeUK I was on an important Zoom meeting and the connection to 3G on MAC failed- it stated ‘ no Internet connection’ can you help please as I have important presentation to make to medicines regulator Friday and don’t want this issue to occur again.
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Ahmad (@ThatAhmad) reported@ThreeUKSupport there are 3G/Signal issues in Harrow/Pinner area but your website says there is nothing wrong... can this be looked into?
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Shaun Barnaby (@shaunyb) reportedthe concept of intelligent customer service seems to elude many right now, my hour long conversation with @ThreeUK is not going very well
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Cxesxr (@cxesxr22) reported@YOSHEROSE You’ll never beat @ThreeUK price and customer service.