3 (Three) Outage Report in Heanor, Derbyshire, England
Why is my 3 (Three) service not working?
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Heanor, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at 3 (Three)
3 (Three) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Heanor, England
The most recent 3 (Three) outage reports came from the following cities: Nottingham, Derby, Ilkeston, New Basford, and Awsworth.
| City | Problem Type | Report Time |
|---|---|---|
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2 days ago | |
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Internet | 3 days ago |
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Internet | 11 days ago |
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Wi-fi | 18 days ago |
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Internet | 24 days ago |
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Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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Jamie Ramage (@famousstrauss) reported from Mansfield Woodhouse, England@ThreeUKSupport when will you have any service in Mansfield? It is really important I have WiFi available as I am working from home and I can't support my students without it.
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RoadOus (@RoadOusMusic) reported from South Normanton, EnglandIs your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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スティーブンドブソン (@steedobson87) reported from Derbyshire, EnglandWow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
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mark morgan (@mjmorgan23) reported from Belper, EnglandDo you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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owen scrimshaw (@owen40uk) reported from Beeston, England@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
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Daniel Pikett 🏳️🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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🌹M-K🌹 (@marie_kate2) reported from Matlock, England@ThreeUK Been with you 11 years. Never had a problem 👍
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kasim saheb (@kasimsaheb9) reported from Derbyshire, England@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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Jessica Bingley (@Jess09xx) reported from Mansfield Woodhouse, EnglandLooking for recommendations, my wife is due an upgrade with @ThreeUK but after bad experiences (very poor customer service) i'm looking for a better provider. Any help appreciated. Looking to spend between £35/45 a month for a decent phone and contract!
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Merv Spencer Photography (@mervspencer) reported from Belper, England@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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owen scrimshaw (@owen40uk) reported from Beeston, England@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this
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Helen K Nottinghamshire Vlogger (@mummyknight5) reported from Sutton in Ashfield, England@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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⭐Lara⭐ツ (@Lara_fantastico) reported from Mansfield Woodhouse, England@ThreeUK funny that your opening hours are 8-8 but have problems after pathetic @DailyMailUK network down yet again!
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YB (@mylifetolead) reported from Stonebroom, EnglandInteresting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Merv Spencer Photography (@mervspencer) reported from Belper, England@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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owen scrimshaw (@owen40uk) reported from Beeston, England@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
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⭐Lara⭐ツ (@Lara_fantastico) reported from Mansfield Woodhouse, EnglandFFS @ThreeUK wtf are you playing at!!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Rrrrr (@erm1104) reported@ThreeUKSupport Hiya! Any idea when we can expect a signal back in the SO32 area? No signal, at all, for the last 4 days. 🙁
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Ian Stuart Bull 🇬🇧 🏴 🇮🇪 (@ianstuartbull) reported@ThreeUKSupport Have been experiencing a very poor phone signal in Cwmbran over the past few days. Is there a reason for this?
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K Whittaker (@whittakk) reported@ThreeUKSupport why can nobody help me .. been accused of being stupid and fraudulent by cal Centre now they have all repair info and refuse to pay £275. I can’t afford to be bullied and ignored and lied to.
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Run Up Unda Yuh Mada🇯🇲 (@Y3ahDatWay) reported@ThreeUKSupport I'm back home i hackney but It's still not working E95EB
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K Whittaker (@whittakk) reported@ThreeUK how is it acceptable to have a broken handset for 17months, be told to fix then refused the refund. 4 weeks and now I can’t eat. HELP PLS
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Jason Cordingley (@cordingleyj) reported@ThreeUKSupport So your advisor lied to me? Wow, the customer service gets better and better. My account has changed, I just renewed it. The new SIM card will SUPPOSEDLY give me better signal. In the meantime I have zero service whatsoever.
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jazmin woz 'ere '19 (@_YAM95) reported@ThreeUK Crappy signal! Spotty internet! Don’t join three if you want a smooth signal and internet service plus good customer service from people who will actually help!
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Mali Kinson (@Mali_Kinson) reported@ThreeUK in the US, roaming enabled, but data isn’t working!!! Even when I manually select. Help!
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Jason Cordingley (@cordingleyj) reported@ThreeUKSupport And now I'm not getting any response from you either. I'm done - calling again now to cancel and leave #badcustomerservice #three
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Mali Kinson (@Mali_Kinson) reported@ThreeUKSupport in the US, roaming enabled but data isn’t working. Yes I’ve tried manually selecting different carriers. Help!