3 (Three) Outage Report in Heanor, Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (54%)
-
Phone (20%)
-
Total Blackout (15%)
-
Wi-fi (9%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Ilkeston, New Basford, Nottingham, Derby, Awsworth and Derbyshire.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Derby |
Internet | |
| Nottingham |
Phone | |
| Derby |
Internet | |
| Ilkeston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
-
YB
(@mylifetolead) reported
from
Stonebroom, England
Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
-
Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
-
Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
-
kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
-
RoadOus
(@RoadOusMusic) reported
from
South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
-
Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
-
⭐Lara⭐ツ
(@Lara_fantastico) reported
from
Mansfield Woodhouse, England
@ThreeUK funny that your opening hours are 8-8 but have problems after pathetic @DailyMailUK network down yet again!
-
Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
-
owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this
-
mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
-
Jessica Bingley
(@Jess09xx) reported
from
Mansfield Woodhouse, England
Looking for recommendations, my wife is due an upgrade with @ThreeUK but after bad experiences (very poor customer service) i'm looking for a better provider. Any help appreciated. Looking to spend between £35/45 a month for a decent phone and contract!
-
owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
-
Richard Fielding
(@richrocks) reported
from
Mansfield Woodhouse, England
@ThreeUK Im still having issues three days on.
-
⭐Lara⭐ツ
(@Lara_fantastico) reported
from
Mansfield Woodhouse, England
FFS @ThreeUK wtf are you playing at!!!
-
Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
-
🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
-
Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
-
Shameer Seepersand
(@SeepersandSham) reported
from
Derbyshire, England
@ThreeUK absolute poor, insulting service yesterday
-
owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
-
Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Milly
(@Milly_ow) reported
@Cantor_Omen @ThreeUK I'm doing the same when my contract ends. Three's signal in Manchester is **** as well.
-
Lee H-C
(@Lee3po) reported
@ThreeUKSupport @inspospaces Free roaming is literally the only reason I am on Three. It certainly isn't for coverage or signal quality, as they are both appalling. Will be gone as soon as my contract is up, as will many, many others I expect.
-
Andrew Malloy #HandsFaceSpaceFreshAir
(@CllrAMalloy) reported
@ThreeUKSupport @EasterIsland10 But you are forcing people to change contract, I was told I had to renew, and lose my 'legacy' service. Come May, go roam stops I was told. I'm now with another provider, after 9 years with @ThreeUK
-
Billy Ray Valentine
(@brv1983) reported
@ThreeUKSupport @inspospaces Just to clarify @ThreeUKSupport , I have a sim only unlimited data contract with go roam If I never cancel the contract, I will be able to use data roaming in all the countries currently (EU, USA, Australia etc) until I choose to cancel? It will roll over?
-
Proud Scorpio
(@malik_fozia) reported
@DannyDaviesArt @ThreeUKSupport I’m having the same issue. No network coverage at all since early this morning. I’ve restarted my phone but no joy
-
Alistair Clare
(@alistairclare) reported
@John_Ogden @ThreeUK That’s my plan John. I do not think I need unlimited data any more, but the roaming has made me stay. Without that then their offering is poor and the patchy signal not worth putting up with
-
cycleoptic💙💚
(@cycleoptic) reported
@ThreeUKSupport what is the “issue” that a 5G broadband modem reset would cure ? #ContentionRatio ? or other #filtering @ThreeUK ?
-
Gwyneth Brain
(@gwyneth_brain) reported
@ThreeUKSupport Which suxks as you were asked at the time if you would do this and you said no. But I am to assume rolling contracts are safe from this change? How do we know you won't turn around and change your word again and charge those with existing contracts down the road?
-
liz jones
(@ljones0407) reported
@ThreeUKSupport still no improvement in B30 1SH was told it would be fixed by today tried restarting phone absolutely no different still no signal or mobile Internet
-
James Young
(@jamespyoung84) reported
@ThreeUKSupport @inspospaces Well after saying you wouldn't put charges up and then doing that exact thing I can tell you after 13 yrs as a customer I will be off to O2 when my contract ends. Don't like being lied to and taken for a mug