3 (Three) Outage Report in Heanor, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Derby and Nottingham.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Phone | |
| Nottingham |
Phone | |
| Nottingham |
Internet | |
| Nottingham |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!
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Merv Spencer Photography
(@mervspencer) reported
from
Ripley, England
@ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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⭐Lara⭐ツ
(@Lara_fantastico) reported
from
Mansfield Woodhouse, England
FFS @ThreeUK wtf are you playing at!!!
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Richard Fielding
(@richrocks) reported
from
Mansfield Woodhouse, England
@ThreeUK Im still having issues three days on.
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⭐Lara⭐ツ
(@Lara_fantastico) reported
from
Mansfield Woodhouse, England
@ThreeUK funny that your opening hours are 8-8 but have problems after pathetic @DailyMailUK network down yet again!
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ziggy iqbal
(@ZiggyIqbal) reported
from
Derbyshire, England
@ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭
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Shameer Seepersand
(@SeepersandSham) reported
from
Derbyshire, England
@ThreeUK absolute poor, insulting service yesterday
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Helen K
(@mummyknight5) reported
from
Sutton in Ashfield, England
Gutted my credit score sucks really want the iPhone 11 pro max :( @ThreeUK looks like I’m still stuck on a sim only plan
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Gavin Scott
(@GavJScot) reported
from
Stapleford, England
@ThreeUKSupport @ThreeUK disgusting that I've tried to cancel my add-ons several time by youron line method and you don't do it, then I phone up and I cannot do it. #odious #theft #jokers
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.
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Danny Chaplin
(@dannychappo) reported
from
Beeston, England
@ThreeUK new sim still not activated over a day, without mobile phone service and been told would require yet another sim. Online chats down, phone support said issue in area until Wednesday. #threeuk #three #networkdown
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot
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YB
(@mylifetolead) reported
from
Stonebroom, England
Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
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BikerBuzz
(@Biker_Buzz) reported
from
Beeston, England
@ThreeUKSupport I was referring to the sound quality rather than the music. It seems to be working now. Apparently running out of data before I upgraded was the issue. IMHO it should be obvious to check for these sorts of issues. This is the 2nd issue I've had with blocks.
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Jeanette Kent
(@jaykayl) reported
from
Derbyshire, England
@ThreeUKSupport @ThreeUK your customer service is Shite! If you can’t be bothered to let us know what’s happening, I’ll take my custom elsewhere! #threemobile #NaffService #SwitchingNetwork
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Willy De Manda Skirtoff
(@Clogs_R_uz) reported
from
Somercotes, England
@gammon2012 @Gem_Szr @ThreeUK Ee no problem for me.
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Peter Spencer
(@_PeterSpencer) reported
from
Derbyshire, England
Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport
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Jessica Bingley
(@Jess09xx) reported
from
Mansfield Woodhouse, England
Looking for recommendations, my wife is due an upgrade with @ThreeUK but after bad experiences (very poor customer service) i'm looking for a better provider. Any help appreciated. Looking to spend between £35/45 a month for a decent phone and contract!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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parklane123
(@srobbo28) reported
@ThreeUK why is the network so bad at the moment never used to have a problem in this area(Norfolk)but been terrible lately.
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LFFstubs
(@LFFstubs) reported
@ThreeUKSupport Hi, This is still not resolved. The phone has been blacklisted but I need an email from you confirming that this was done. Can you please help? Sarah
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Hazel Josephs
(@HazelJosephs1) reported
@ThreeUKSupport Ok my calls in and out are not working again. I have been trying to call my hospital about a appointment since Friday and tried again now and still cannot make calls. I have a boiler service today and the engineer is supposed to call me.This is ridiculous
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LFFstubs
(@LFFstubs) reported
@ThreeUKSupport Hi, This is still not resolved. Can you please help? Sarah
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Greg Hodgson
(@hodgson_greg) reported
@ThreeUKSupport Hi. Just noticed that VoLTE calling is not working on either my PAYG or contract sim, and also tried it in an android phone and Samsung. It is not an issue at home as I have good 3G signal anyway and Wifi calling, I am worried if I need to go to an area with no 3G
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Horatio
(@power_of_h) reported
@ThreeUKSupport been having the issue for 7 months. Just the service in this area for 3 is zero to 1 bar at best. Just wish I’d known that when taking out the service. Rather then being told it’s “good” then again the sales person can only go by what’s in front of them so no fault on them
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Hazel Josephs
(@HazelJosephs1) reported
@ThreeUKSupport I am paying for a service I am not getting both my kids who live in the same house as me have the same issue. How is 3 compensating their customers????
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Aidan Robson
(@ARobsonTennis) reported
@ThreeUK full signal on my 4g router ... No download speeds all evening ... Is there is a coverage issue ?
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Simon Hartnell
(@simon_hartnell) reported
@ThreeUKSupport Hi, tried to order a replacement sim online, but it says service unavailable? Have you got any issues?
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9 sin gol
(@9singol) reported
@ThreeUKSupport Hi Pete, it doesn't work at all in many parts of London. Soho, embankment, hackney, just to name a few. When you get out of those areas it works better but not great.