3 (Three) Outage in Heanor, Derbyshire, England
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
No problems detected at 3 (Three)
3 (Three) problems in the last 24 hours in Heanor, England
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems:
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Internet
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Phone
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Total Blackout
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Wi-fi
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E-mail
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TV
3 (Three) Outage Map Near Heanor, Derbyshire, England
The most recent outage reports and issues originated from Nottingham, Mansfield, Derby, Kilburn, Pinxton, Ripley and Mansfield Woodhouse.
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3 (Three) in Heanor, England Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.3 (Three) Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:-
Jamie Ramage (@famousstrauss) reported from Mansfield Woodhouse, England
@ThreeUKSupport when will you have any service in Mansfield? It is really important I have WiFi available as I am working from home and I can't support my students without it.
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mark morgan (@mjmorgan23) reported from Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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owen scrimshaw (@owen40uk) reported from Beeston, England
@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this
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owen scrimshaw (@owen40uk) reported from Beeston, England
@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
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owen scrimshaw (@owen40uk) reported from Beeston, England
@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
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Daniel Pikett 🏳️🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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Helen K Nottinghamshire Vlogger (@mummyknight5) reported from Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Merv Spencer Photography (@mervspencer) reported from Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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Merv Spencer Photography (@mervspencer) reported from Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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kasim saheb (@kasimsaheb9) reported from Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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🌹M-K🌹 (@marie_kate2) reported from Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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RoadOus (@RoadOusMusic) reported from South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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Sarah Loates (@SarahLoates) reported from Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Sarah Loates (@SarahLoates) reported from Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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Sarah Loates (@SarahLoates) reported from Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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YB (@mylifetolead) reported from Stonebroom, England
Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
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Jessica Bingley (@Jess09xx) reported from Mansfield Woodhouse, England
Looking for recommendations, my wife is due an upgrade with @ThreeUK but after bad experiences (very poor customer service) i'm looking for a better provider. Any help appreciated. Looking to spend between £35/45 a month for a decent phone and contract!
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⭐Lara⭐ツ (@Lara_fantastico) reported from Mansfield Woodhouse, England
@ThreeUK funny that your opening hours are 8-8 but have problems after pathetic @DailyMailUK network down yet again!
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⭐Lara⭐ツ (@Lara_fantastico) reported from Mansfield Woodhouse, England
FFS @ThreeUK wtf are you playing at!!!
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Shameer Seepersand (@SeepersandSham) reported from Derbyshire, England
@ThreeUK absolute poor, insulting service yesterday
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:-
Sêan (@freeselect) reported
@ThreeUKSupport Customer services have told me there's nothing they can do about Three new security
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Sêan (@freeselect) reported
@ThreeUK Three customers now can't access their accounts if they don't have access to their phones (dead battery, lost etc) SMS code only to access accounts online... No option to email code... Customer services and complaints not interested...
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The Good Villain 🔺️ (@itsNolaMuu) reported
@ShoJo__ @ThreeUK They been acting up for a week straight with the internet! I get barely any signal even at home!
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Jamie Sidney (@jamiesidney72) reported
@ThreeUK still no 4G data in Watford/Bushey/Stanmore areas. Been days already. What’s going on? Do I get refunds for these continuous network issues??
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Waltham Cross & Hertfordshire (@WalthamCross532) reported
@ThreeUKSupport, please sort out your network issues otherwise there will be one less to bill. Been a customer almost 10 years and since I took out the latest contract, that's when the problems started. You have until Aug 2022. No need for the postcode.
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ᴄʜᴀʀʟᴏᴛᴛᴇ. (@xCharlotteJane_) reported
I’ve not had network for about the last two hours, what on Earth is going on. @ThreeUK @ThreeUKSupport
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Waltham Cross & Hertfordshire (@WalthamCross532) reported
@ThreeUKSupport, you have until the end of my current contract with is Aug 2022, which I've been a customer since 2012 to sort out your network issues otherwise I'd have no option to switch. Never had any problem right until last year when this started. No postcode needed
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J (@ShoJo__) reported
@alexotalks @ThreeUK No one. No one told me. Not even one person. I’m just a damn fool 😭😭😭😭😭😭😭
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𝙲𝚑𝚊𝚛𝚕𝚘𝚝𝚝𝚎. (@xCharlotteJane_) reported
Why don’t I have signal/network @ThreeUK
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hyperion. (@deathorwhisky) reported
@ThreeUKSupport I'm at work until 6pm tomorrow so that's not much help