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3 (Three)

3 (Three) outages and service status in Heanor, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Heanor, including 0 direct reports.
  • The most common problems reported in this area mention Internet and E-mail.
  • 80% Internet (80%)
  • 20% E-mail (20%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Heanor, England

The most recent 3 (Three) outage reports came from the following cities: Derby, Nottingham, and Ilkeston.

CityProblem TypeReport Time
Derby E-mail 8 days ago
Nottingham Internet 19 days ago
Nottingham Internet 21 days ago
Derby Internet 24 days ago
Nottingham Internet 24 days ago
Derby Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • richrocks
    Richard Fielding (@richrocks) reported from Mansfield Woodhouse, England

    @ThreeUK Im still having issues three days on.

  • Biker_Buzz
    BikerBuzz (@Biker_Buzz) reported from Beeston, England

    @ThreeUKSupport I was referring to the sound quality rather than the music. It seems to be working now. Apparently running out of data before I upgraded was the issue. IMHO it should be obvious to check for these sorts of issues. This is the 2nd issue I've had with blocks.

  • Lara_fantastico
    ⭐Lara⭐ツ (@Lara_fantastico) reported from Mansfield Woodhouse, England

    FFS @ThreeUK wtf are you playing at!!!

  • mervspencer
    Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!

  • VighneshNT
    VighneshThyagarajan (@VighneshNT) reported from Derbyshire, England

    @ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.

  • phatgav
    Gavin (@phatgav) reported from West Bridgford, England

    @ThreeUKSupport Never had problems roaming before. My plan is the same for the last two years

  • marie_kate2
    🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @ThreeUK Been with you 11 years. Never had a problem 👍

  • Saltbar
    Tony B (@Saltbar) reported from Derbyshire, England

    @ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?

  • mylifetolead
    YB (@mylifetolead) reported from Stonebroom, England

    Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost

  • Jess09xx
    Jessica Bingley (@Jess09xx) reported from Mansfield Woodhouse, England

    Looking for recommendations, my wife is due an upgrade with @ThreeUK but after bad experiences (very poor customer service) i'm looking for a better provider. Any help appreciated. Looking to spend between £35/45 a month for a decent phone and contract!

  • Saltbar
    Tony B (@Saltbar) reported from Derbyshire, England

    @ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?

  • SarahLoates
    Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.

  • TrickyRedDog
    Paul Higgins (@TrickyRedDog) reported from Eastwood, England

    @alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot

  • _PeterSpencer
    Peter Spencer (@_PeterSpencer) reported from Derbyshire, England

    Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport

  • Clogs_R_uz
    Willy De Manda Skirtoff (@Clogs_R_uz) reported from Somercotes, England

    @gammon2012 @Gem_Szr @ThreeUK Ee no problem for me.

  • mervspencer
    Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!

  • dannychappo
    Danny Chaplin (@dannychappo) reported from Beeston, England

    @ThreeUK new sim still not activated over a day, without mobile phone service and been told would require yet another sim. Online chats down, phone support said issue in area until Wednesday. #threeuk #three #networkdown

  • rob3047
    Rob Forrest (@rob3047) reported from Alfreton, England

    @WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!

  • Lara_fantastico
    ⭐Lara⭐ツ (@Lara_fantastico) reported from Mansfield Woodhouse, England

    @ThreeUK funny that your opening hours are 8-8 but have problems after pathetic @DailyMailUK network down yet again!

  • HeatherAk31
    Heather Akwei (@HeatherAk31) reported from West Bridgford, England

    @Zee_Alrifai @ThreeUK Don’t upset this customer. He’s very influential.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Nehajp1
    Neha Patel (@Nehajp1) reported

    @ThreeUK no network in my area for months. How do you plan to compensate the fact it's taking so long to fix the issue?!

  • UgommaGrace
    UGOMMA (dye of beauty)🌍 (@UgommaGrace) reported

    @ThreeUKSupport what’s wrong with your network, I keep turning off my phone.. yet nothing works

  • _XoDaRap_
    🄸 🄿🅄🅂🄷 🄱🅄🅃🅃🄾🄽🅂 (@_XoDaRap_) reported

    @ThreeUKSupport I need a customer service email address please. None of your live chat agents could help. I wasted my lunch hour being passed around like a $10 ****** at a stag party.

  • carsonsmummy
    Jo Smith 🌹 (@carsonsmummy) reported

    Just had a call from someone supposedly representing @ThreeUK @ThreeUKSupport advising me that my sim will be blocked in 3 days due to network issues. Is this a load of old tosh / spam / phishing, or is it true? I hung up.

  • nickyboy1886
    Me (@nickyboy1886) reported

    So ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?

  • MasonIyons
    Mason Lyons (@MasonIyons) reported

    so @ThreeUK will let you signup on their site but for "security" you need to cancel via support. It's a deliberate tactic to make it as hard as possible for you to leave their **** service.

  • DarylRayment
    Daryl Rayment (@DarylRayment) reported

    @ThreeUK why when I called up to sort out your company's mistake there is only idiots on your customer service phone lines that don't know they *** from their elbow and can't do anything to help . They lie , give you false information just to get you off the phone and no notes .

  • MarkChappe93649
    Mark Chappell (@MarkChappe93649) reported

    @ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom

  • Saurav
    SG (@Saurav) reported

    @ThreeUKSupport Absolutely awful service. Signed a new contract and your bill has come for triple the amount. I've been told by your agent he will fix the bill, over a month later nothing! Now he is ignoring all emails. And one of my lines is facing connectivity issues! AWFUL!

  • JaxRalph1992
    JaxRalph1992 (@JaxRalph1992) reported

    @ThreeUKSupport why am I paying for the worst Internet service I’ve ever had from you guys. This only happened since you joined Vodafone.