3 (Three)

3 (Three) Outage Report in Heanor, Derbyshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Heanor, Derbyshire, England 02/07/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heanor, Derbyshire, England

The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Derbyshire, Nottingham and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi
United KingdomDerbyshire Internet
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomNottingham Internet

Community Discussion

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3 (Three) Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.

  • Jess09xx Jessica Bingley (@Jess09xx) reported from Mansfield Woodhouse, England

    Looking for recommendations, my wife is due an upgrade with @ThreeUK but after bad experiences (very poor customer service) i'm looking for a better provider. Any help appreciated. Looking to spend between £35/45 a month for a decent phone and contract!

  • SeepersandSham Shameer Seepersand (@SeepersandSham) reported from Derbyshire, England

    @ThreeUK absolute poor, insulting service yesterday

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Ripley, England

    @ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!

  • ZiggyIqbal ziggy iqbal (@ZiggyIqbal) reported from Derbyshire, England

    @ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

  • Lara_fantastico ⭐Lara⭐ツ (@Lara_fantastico) reported from Mansfield Woodhouse, England

    FFS @ThreeUK wtf are you playing at!!!

  • mylifetolead YB (@mylifetolead) reported from Stonebroom, England

    Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost

  • RoadOusMusic RoadOus (@RoadOusMusic) reported from South Normanton, England

    Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔

  • TrickyRedDog Paul Higgins (@TrickyRedDog) reported from Eastwood, England

    @alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot

  • kasimsaheb9 kasim saheb (@kasimsaheb9) reported from Derbyshire, England

    @ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it

  • Lara_fantastico ⭐Lara⭐ツ (@Lara_fantastico) reported from Mansfield Woodhouse, England

    @ThreeUK funny that your opening hours are 8-8 but have problems after pathetic @DailyMailUK network down yet again!

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @ThreeUK Been with you 11 years. Never had a problem 👍

  • jaykayl Jeanette Kent (@jaykayl) reported from Derbyshire, England

    @ThreeUKSupport @ThreeUK your customer service is Shite! If you can’t be bothered to let us know what’s happening, I’ll take my custom elsewhere! #threemobile #NaffService #SwitchingNetwork

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!

  • _PeterSpencer Peter Spencer (@_PeterSpencer) reported from Derbyshire, England

    Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.

  • TrickyRedDog Paul Higgins (@TrickyRedDog) reported from Eastwood, England

    @The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.

  • richrocks Richard Fielding (@richrocks) reported from Mansfield Woodhouse, England

    @ThreeUK Im still having issues three days on.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • cycleoptic cycleoptic💙💚 (@cycleoptic) reported

    @ThreeUK @ThreeUK internet speeds on the ( measures good) 5G signal on my broadband modem are still iffy . Often good but also useless at times. ( if your having problems try a VPN often much better speeds! ( i assume a bypass of three servers ? )

  • Paragon_guy Para Gon (@Paragon_guy) reported

    @DgtmooreNft @ThreeUK That 1.5 Star is being generous. TrustPilot always try to help their paid subscribers #TerribleNetwork

  • no_shant Aleks (@no_shant) reported

    @ThreeUKSupport I'm on a Samsung galaxy S10e,my dad is on some sort of Samsung too. We've have been in NL since last night. Today we've been travelling between towns on a boat, but signal has been stable, we can just suddenly not receive calls. No clear moment when this started.

  • prodbyLukeT Luke T (@prodbyLukeT) reported

    @ThreeUK your service has been more than astonishing for well over a year now. Lord knows I’m going to EE as soon as my contracts up… wouldn’t believe I’ve been with them since 2013

  • SuperDuperJay69 Just Jay the IT Grump (@SuperDuperJay69) reported

    Well goodbye @ThreeUK, you've lost another customer due to your stupid changes and charges. #Hello @O2 #LetsMakeThisWork

  • _JoelCFC Joel 🇩🇪 (@_JoelCFC) reported

    @ThreeUK That’s it! That seals the deal, after 10 years, I am no longer a Three customer. This company full of snakes is a pure and utter embarrassment to the UK. I will not use their ****** network ever again. I’m off to use Vodafone who are levels above and know how to stay loyal 🤬🤡

  • 1981Claireg Mama G (@1981Claireg) reported

    @ThreeUK service right now is shocking!!! Cannot get service anywhere..

  • aswwwla aswwwla (@aswwwla) reported

    @ThreeUK The worst network in uk really regretted to choose you

  • kirstyleeBTS Kirsty 💜🫰 (@kirstyleeBTS) reported

    @ThreeUKSupport This still isn’t fixed and I’m going round in circles repeating myself to different people every time who just won’t listen to me!! Can you send me the complaint number please? It’s been over 24hours since this has happened!!!!!

  • CharlesRoskilly Charles Roskilly (@CharlesRoskilly) reported

    @ThreeUKSupport Hi Three, I've moved to a different network but just received a letter from Three saying my account is in credit. Will the money be returned to me automatically?