3 (Three) Outage Report in Heanor, Derbyshire, England

Problems in the last 24 hours in Heanor, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Heanor, England

The most recent 3 (Three) outage reports came from the following cities: Nottingham, Sutton in Ashfield, Derby, Ilkeston, New Basford, and Awsworth.

City	Problem Type	Report Time
Nottingham	Internet	2 days ago
Sutton in Ashfield	Wi-fi	3 days ago
Nottingham	E-mail	5 days ago
Derby	Internet	6 days ago
Nottingham	Internet	14 days ago
Nottingham	Wi-fi	21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

• 
  Merv Spencer Photography (@mervspencer) reported 4 minutes ago from Belper, England

  @ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!

• 
  YB (@mylifetolead) reported 10 minutes ago from Stonebroom, England

  Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost

• 
  Jessica Bingley (@Jess09xx) reported 14 minutes ago from Mansfield Woodhouse, England

  Looking for recommendations, my wife is due an upgrade with @ThreeUK but after bad experiences (very poor customer service) i'm looking for a better provider. Any help appreciated. Looking to spend between £35/45 a month for a decent phone and contract!

• 
  🌹M-K🌹 (@marie_kate2) reported 18 minutes ago from Matlock, England

  @ThreeUK Been with you 11 years. Never had a problem 👍

• 
  スティーブンドブソン (@steedobson87) reported 20 minutes ago from Derbyshire, England

  @ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you

• 
  Sarah Loates (@SarahLoates) reported 21 minutes ago from Derbyshire, England

  @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

• 
  スティーブンドブソン (@steedobson87) reported 27 minutes ago from Derbyshire, England

  @ThreeUKSupport A customer of nearly 10 years?! Disgusting!

• 
  owen scrimshaw (@owen40uk) reported 28 minutes ago from Beeston, England

  @ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall

• 
  kasim saheb (@kasimsaheb9) reported 31 minutes ago from Derbyshire, England

  @ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it

• 
  Helen K  Nottinghamshire Vlogger (@mummyknight5) reported 31 minutes ago from Sutton in Ashfield, England

  @O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

• 
  owen scrimshaw (@owen40uk) reported 33 minutes ago from Beeston, England

  @ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today

• 
  Sarah Loates (@SarahLoates) reported 44 minutes ago from Derbyshire, England

  @ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.

• 
  Daniel Pikett 🏳️‍🌈 East Midlands 🏹 (@DanDanSEND) reported 48 minutes ago from Derbyshire, England

  @DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

• 
  Jamie Ramage (@famousstrauss) reported 48 minutes ago from Mansfield Woodhouse, England

  @ThreeUKSupport when will you have any service in Mansfield? It is really important I have WiFi available as I am working from home and I can't support my students without it.

• 
  RoadOus (@RoadOusMusic) reported 51 minutes ago from South Normanton, England

  Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔

• 
  mark morgan (@mjmorgan23) reported 52 minutes ago from Belper, England

  Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK

• 
  Sarah Loates (@SarahLoates) reported 53 minutes ago from Derbyshire, England

  @ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.

• 
  スティーブンドブソン (@steedobson87) reported 57 minutes ago from Derbyshire, England

  Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year

• 
  owen scrimshaw (@owen40uk) reported 58 minutes ago from Beeston, England

  @ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this

• 
  Merv Spencer Photography (@mervspencer) reported 60 minutes ago from Belper, England

  @ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danny Bee (@DannyBe72204242) reported 7 minutes ago

  @ThreeUK when are you adding apple watches to esim support? This has been an going topic for a few years now. You are falling behind! One unhappy customer whom is thinking of leaving to go with someone that does provide the service.

• 
  Andrew Ronald (@Gasdoc2857) reported 7 minutes ago

  Really beginning to regret staying with @ThreeUK. I mean how difficult is it to cancel a monthly rolling contract. Shame...... they’ve been great up until now

• 
  Jonathan Knight (@ChessMasterK) reported 11 minutes ago

  @ThreeUKSupport I asked for a Samsung Galaxy Note Ultra 20. Your colleague sold me in addition, budlike earphones under the pretence it was a gift. Only to discover on the same day it was in fact a sale and an additional £5 would be debited monthly for something I never asked for!

• 
  ☠️Marie ☠️ (@aidensmommaxox) reported 14 minutes ago

  @ThreeUKSupport No it just goes dead and i have to press the two buttons holding them down to get it to turn on. It's up to date.

• 
  Trish (@TrishaA) reported 18 minutes ago

  @ThreeUKSupport Nah, did all that still doesn't work

• 
  *inaudible distorted crying* (@Were_Dxxmed) reported 19 minutes ago

  @ThreeUK im not sure how i can sign in to my account on the app, i have a mobile broadband contract and am not sure of the mobile number??

• 
  Jonathan Knight (@ChessMasterK) reported 19 minutes ago

  @ThreeUK @ThreeUKSupport You have lost in the end because I am not going to stress over £5. I'll just cancel my second contract which is worth far more! Not just that. I was with you for 10 years!!!! So you have lost 10 years of 2 contracts and my promotion of you to others!!!!

• 
  AndrewOrange (@AndrewOrange) reported 22 minutes ago

  @EE - We've been getting terrible EE phone signals for the last few weeks in SW8 1XD. Is this being addressed or is it time to join my smug @ThreeUK subscribing neighbours who continue to bask in unproblematic connectivity. Thx.

• 
  Andrew Ronald (@Gasdoc2857) reported 22 minutes ago

  @ThreeUKSupport Got 2 of each. Currently in process of trying to cancel monthly rolling contract for third time - if it works this time termination date will be 3 months after initial request

• 
  Yasin Seedat (@YasinSeedat) reported 23 minutes ago

  @ThreeUKSupport There’s a problem, but unsure of your help capabilities. Might be better to keep this private, is there a contact number / email I can reach somebody competent on?