3 (Three) Outage Report in Heanor, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Nottingham, Derby, Ilkeston, Awsworth and Derbyshire.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Phone | |
| Derby |
Internet | |
| Ilkeston |
Wi-fi | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Wi-fi | |
| Awsworth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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Richard Fielding
(@richrocks) reported
from
Mansfield Woodhouse, England
@ThreeUK Im still having issues three days on.
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⭐Lara⭐ツ
(@Lara_fantastico) reported
from
Mansfield Woodhouse, England
@ThreeUK funny that your opening hours are 8-8 but have problems after pathetic @DailyMailUK network down yet again!
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
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Jessica Bingley
(@Jess09xx) reported
from
Mansfield Woodhouse, England
Looking for recommendations, my wife is due an upgrade with @ThreeUK but after bad experiences (very poor customer service) i'm looking for a better provider. Any help appreciated. Looking to spend between £35/45 a month for a decent phone and contract!
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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Shameer Seepersand
(@SeepersandSham) reported
from
Derbyshire, England
@ThreeUK absolute poor, insulting service yesterday
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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YB
(@mylifetolead) reported
from
Stonebroom, England
Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.
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RoadOus
(@RoadOusMusic) reported
from
South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Peter Spencer
(@_PeterSpencer) reported
from
Derbyshire, England
Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport
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⭐Lara⭐ツ
(@Lara_fantastico) reported
from
Mansfield Woodhouse, England
FFS @ThreeUK wtf are you playing at!!!
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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lenorLavish
(@LavishLenor) reported
@EE Hi I’ve had a new Direct Debit come through but it’s for @iDMobileIreland which uses @ThreeUK network. Is this you? My bank tell me that there is no amount £ listed.
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Beatlesfan
(@EnglishmanAbrod) reported
@Three_Is_Broken @ThreeUK They're the worst network I've ever used and they just put their prices up. I'd rather pay O2 or even giffgaff (if they're still going) than pay for another month with @ThreeUK
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Vijay
(@Vijay14307) reported
@ThreeUKSupport Wen a customer is facing a problem for 12 days which u r not able to resolve y can’t u contact the customer directly ??? What is stopping u from doing that ? If u look into the complaint 30190928 u will get all the details right ? All false promise read the history then come here
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Vijay
(@Vijay14307) reported
@ThreeUKSupport Connected to a chat & they asked me to call 08000338013 when I am not able to many any outgoing call 🤪 my friend called and connected through conference for 1 hour same old story we have found the problem it will be resolved it 48 hours in the last 12 days u had many 48 hours
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KoziK
(@PszemeKozik) reported
@ThreeUKSupport He has. He has been told yesterday that his number will be back with him at 10:00 today. He was told this 50hrs ago. Today when he tried to contact support he has been transferred 5 times to different operators for an hour until he gave up and raised complaint.
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Neil
(@celtic_ape83) reported
@ThreeUKSupport Yeah this has become a joke now. Waited a week for my pending order to be cancelled so I can reorder or get my PAC code and leave. Cust of 10 years. This is ridiculous folks. This is a tech issue why can't it be flagged and fixed within a week!
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Jessica Brierton
(@JessicaBrierto1) reported
@ThreeUK I am absolutely drained by your horrific customer service. I returned a handset to you which you claimed I didn’t return. Then when I provided you with tracking details which shows the phone as delivered your team say they need 72hrs??? This was 3 weeks ago!!!!
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Vijay
(@Vijay14307) reported
@ThreeUKSupport R u not ashamed of this ? In the last 12 days same story it will be resolved in 48 hours as there is a profile issue 3 times as story in 12 days nobody has a clue to resolved it coz u guys have no skills at all to resolve this simple issue what will I do in a emergency ???
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Oberyn Martell of Ikeja Along
(@agbolutai) reported
@ThreeUK your network should be the worse in any developed nation. I'm sure @GlobacomNigeria would even do better than this. What sort of frustration is this?
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Jackson
(@Jackson93439084) reported
@ThreeUKSupport Still no network isle of wight , whats going on ?