3 (Three) Outage Report in Heanor, Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Heanor, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Phone (57%)
-
Internet (28%)
-
Total Blackout (8%)
-
Wi-fi (3%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Nottingham.
City | Problem Type | Report Time |
---|---|---|
Internet | ||
Phone | ||
Total Blackout | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
-
Jessica Bingley (@Jess09xx) reported from Mansfield Woodhouse, England
Looking for recommendations, my wife is due an upgrade with @ThreeUK but after bad experiences (very poor customer service) i'm looking for a better provider. Any help appreciated. Looking to spend between £35/45 a month for a decent phone and contract!
-
RoadOus (@RoadOusMusic) reported from South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
-
owen scrimshaw (@owen40uk) reported from Beeston, England
@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
-
Peter Spencer (@_PeterSpencer) reported from Derbyshire, England
Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport
-
owen scrimshaw (@owen40uk) reported from Beeston, England
@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
-
Richard Fielding (@richrocks) reported from Mansfield Woodhouse, England
@ThreeUK Im still having issues three days on.
-
Paul Higgins (@TrickyRedDog) reported from Eastwood, England
@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.
-
Helen K Nottinghamshire Vlogger (@mummyknight5) reported from Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
-
⭐Lara⭐ツ (@Lara_fantastico) reported from Mansfield Woodhouse, England
@ThreeUK funny that your opening hours are 8-8 but have problems after pathetic @DailyMailUK network down yet again!
-
Sarah Loates (@SarahLoates) reported from Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
-
YB (@mylifetolead) reported from Stonebroom, England
Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
-
Merv Spencer Photography (@mervspencer) reported from Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
-
Shameer Seepersand (@SeepersandSham) reported from Derbyshire, England
@ThreeUK absolute poor, insulting service yesterday
-
🌹M-K🌹 (@marie_kate2) reported from Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
-
⭐Lara⭐ツ (@Lara_fantastico) reported from Mansfield Woodhouse, England
FFS @ThreeUK wtf are you playing at!!!
-
kasim saheb (@kasimsaheb9) reported from Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
-
Daniel Pikett 🏳️🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
-
Sarah Loates (@SarahLoates) reported from Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
-
Sarah Loates (@SarahLoates) reported from Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
-
Merv Spencer Photography (@mervspencer) reported from Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
jazmin woz 'ere '19 (@_YAM95) reported
@ThreeUK Do not join three! Worst customer service. Not happy to help. Worst signal. Barely anywhere in London gets full signal and fast internet. #fthree
-
Shaun Leigh (@thedoctor2007) reported
@ThreeUKSupport Hey excited to join your network tomorrow with the new iPhone, however ordered through Fonehouse, do you still deal with the stock and shipment with them as haven’t had any despatch email today?
-
Emma Rrrrr (@erm1104) reported
@ThreeUKSupport Hiya! Any idea when we can expect a signal back in the SO32 area? No signal, at all, for the last 4 days. 🙁
-
TenTon (@TenTonT) reported
@ThreeUK hello me again, I'm really struggling to get service with your network latley, I need to find out how to terminate the contract as your network is honestly terrible
-
K Whittaker (@whittakk) reported
@ThreeUKSupport Do you think me so stupid I would not try this in the first instance .. sounds very much Ike the attitude of your call Centre and every member of staff I have encountered
-
Dave Simpson (@01dangerousdave) reported
@ThreeUKSupport Get Started Use Free Wi-Fi Underground Once you're at a participating station, switch on Wi-Fi and connect to Three_WIFI. The trouble is Three_WIFI doesn’t seem to work on the Elizabeth Line Stations
-
K Whittaker (@whittakk) reported
@ThreeUK how is it acceptable to have a broken handset for 17months, be told to fix then refused the refund. 4 weeks and now I can’t eat. HELP PLS
-
Tony (@welshtony1) reported
Can't wait for my contract with @ThreeUK to end. Had no signal what so ever Monday and friends also on Three was the same. Since then been getting cut off regularly. Just called @ThreeUKSupport to be told to send my phone off to @SamsungUK for repair. Nothing wrong with the phone
-
Run Up Unda Yuh Mada🇯🇲 (@Y3ahDatWay) reported
@ThreeUKSupport I'm back home i hackney but It's still not working E95EB
-
Esther Ridgway (@EssieRose89) reported
@ThreeUK is there an outage around the Carlisle area both my mobile data and mobile broadband is down and has been for the last 3 hours