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3 (Three)

3 (Three) Outage Report in Heanor, Derbyshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Heanor, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Heanor, England

The most recent 3 (Three) outage reports came from the following cities: Nottingham, Sutton in Ashfield, Derby, Ilkeston, New Basford, and Awsworth.

CityProblem TypeReport Time
Nottingham Internet 2 days ago
Sutton in Ashfield Wi-fi 3 days ago
Nottingham E-mail 5 days ago
Derby Internet 6 days ago
Nottingham Internet 14 days ago
Nottingham Wi-fi 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • mervspencer
    Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!

  • mylifetolead
    YB (@mylifetolead) reported from Stonebroom, England

    Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost

  • Jess09xx
    Jessica Bingley (@Jess09xx) reported from Mansfield Woodhouse, England

    Looking for recommendations, my wife is due an upgrade with @ThreeUK but after bad experiences (very poor customer service) i'm looking for a better provider. Any help appreciated. Looking to spend between £35/45 a month for a decent phone and contract!

  • marie_kate2
    🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @ThreeUK Been with you 11 years. Never had a problem 👍

  • steedobson87
    スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you

  • SarahLoates
    Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

  • steedobson87
    スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport A customer of nearly 10 years?! Disgusting!

  • owen40uk
    owen scrimshaw (@owen40uk) reported from Beeston, England

    @ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall

  • kasimsaheb9
    kasim saheb (@kasimsaheb9) reported from Derbyshire, England

    @ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it

  • mummyknight5
    Helen K  Nottinghamshire Vlogger (@mummyknight5) reported from Sutton in Ashfield, England

    @O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

  • owen40uk
    owen scrimshaw (@owen40uk) reported from Beeston, England

    @ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today

  • SarahLoates
    Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.

  • DanDanSEND
    Daniel Pikett 🏳️‍🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England

    @DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

  • famousstrauss
    Jamie Ramage (@famousstrauss) reported from Mansfield Woodhouse, England

    @ThreeUKSupport when will you have any service in Mansfield? It is really important I have WiFi available as I am working from home and I can't support my students without it.

  • RoadOusMusic
    RoadOus (@RoadOusMusic) reported from South Normanton, England

    Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔

  • mjmorgan23
    mark morgan (@mjmorgan23) reported from Belper, England

    Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK

  • SarahLoates
    Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.

  • steedobson87
    スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year

  • owen40uk
    owen scrimshaw (@owen40uk) reported from Beeston, England

    @ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this

  • mervspencer
    Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • DannyBe72204242
    Danny Bee (@DannyBe72204242) reported

    @ThreeUK when are you adding apple watches to esim support? This has been an going topic for a few years now. You are falling behind! One unhappy customer whom is thinking of leaving to go with someone that does provide the service.

  • Gasdoc2857
    Andrew Ronald (@Gasdoc2857) reported

    Really beginning to regret staying with @ThreeUK. I mean how difficult is it to cancel a monthly rolling contract. Shame...... they’ve been great up until now

  • ChessMasterK
    Jonathan Knight (@ChessMasterK) reported

    @ThreeUKSupport I asked for a Samsung Galaxy Note Ultra 20. Your colleague sold me in addition, budlike earphones under the pretence it was a gift. Only to discover on the same day it was in fact a sale and an additional £5 would be debited monthly for something I never asked for!

  • aidensmommaxox
    ☠️Marie ☠️ (@aidensmommaxox) reported

    @ThreeUKSupport No it just goes dead and i have to press the two buttons holding them down to get it to turn on. It's up to date.

  • TrishaA
    Trish (@TrishaA) reported

    @ThreeUKSupport Nah, did all that still doesn't work

  • Were_Dxxmed
    *inaudible distorted crying* (@Were_Dxxmed) reported

    @ThreeUK im not sure how i can sign in to my account on the app, i have a mobile broadband contract and am not sure of the mobile number??

  • ChessMasterK
    Jonathan Knight (@ChessMasterK) reported

    @ThreeUK @ThreeUKSupport You have lost in the end because I am not going to stress over £5. I'll just cancel my second contract which is worth far more! Not just that. I was with you for 10 years!!!! So you have lost 10 years of 2 contracts and my promotion of you to others!!!!

  • AndrewOrange
    AndrewOrange (@AndrewOrange) reported

    @EE - We've been getting terrible EE phone signals for the last few weeks in SW8 1XD. Is this being addressed or is it time to join my smug @ThreeUK subscribing neighbours who continue to bask in unproblematic connectivity. Thx.

  • Gasdoc2857
    Andrew Ronald (@Gasdoc2857) reported

    @ThreeUKSupport Got 2 of each. Currently in process of trying to cancel monthly rolling contract for third time - if it works this time termination date will be 3 months after initial request

  • YasinSeedat
    Yasin Seedat (@YasinSeedat) reported

    @ThreeUKSupport There’s a problem, but unsure of your help capabilities. Might be better to keep this private, is there a contact number / email I can reach somebody competent on?