3 (Three) Outage Report in Heanor, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Heanor, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (20%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Nottingham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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Tony B
(@Saltbar) reported
from
Derbyshire, England
@ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?
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Vernon North
(@Hitboyzzz) reported
from
Alfreton, England
@ThreeUK Worst network I've even been on, I wouldn't go back if it was free.
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Tony B
(@Saltbar) reported
from
Derbyshire, England
@ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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Heather Akwei
(@HeatherAk31) reported
from
West Bridgford, England
@Zee_Alrifai @ThreeUK Don’t upset this customer. He’s very influential.
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Maynard Manyowa
(@iAmKudaMaynard) reported
from
Derbyshire, England
Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport A customer of nearly 10 years?! Disgusting!
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David Groom
(@groomyxs) reported
from
Mansfield Woodhouse, England
@ThreeUK I have been without a mobile network for over 3+ days now and due to my current medical conditions I am unable to go out without a data signal. I know there are problems in my area but without a signal I am confined to my house. Can you please help me sort the problem?
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
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⭐Lara⭐ツ
(@Lara_fantastico) reported
from
Mansfield Woodhouse, England
Fuming nearly set the place on fire with a @ThreeUK charger from your shop and an overheated charge point from @SamsungMobile z Flip 3 had to chuck Phone and charger in the bath wtf!!!!!
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
So my @ThreeUK phone bill in two years has jumped from £34 to £64 to now £69...well come next month when my contract is up I won't be renewing...**** paying £70 for a two year phone.
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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Jamie Ramage
(@famousstrauss) reported
from
Mansfield Woodhouse, England
@ThreeUKSupport when will you have any service in Mansfield? It is really important I have WiFi available as I am working from home and I can't support my students without it.
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VighneshThyagarajan
(@VighneshNT) reported
from
Derbyshire, England
@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
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Rob Forrest
(@rob3047) reported
from
Alfreton, England
@WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Papa Lazio
(@swsmith73) reported
@ThreeUKSupport Come on now! The service resumed yesterday at 5pm but I come into work this morning and the service is down again! What the hell is going on Three?
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John Clark
(@JohnClarkRT) reported
@ThreeUK have just been sold down a river by your team in store. Told I could get an eSim after upgrade but apparently this is not the case. Will be cancelling all 3 contracts I took out yesterday and going to a supplier who can fulfil what was asked.
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Ben Green
(@BEN_GR33N) reported
@ThreeUKSupport Already been through a crazy “troubleshooting” process via live chat where they wanted me to delete my cache after explaining speeds are poor all over Brighton and I have 2 devices showing the same poor speeds. Choose any Brighton postcode because its all the same, try BN1 2FN
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Robbie Andersen
(@robbieandersen) reported
@ThreeUKSupport I'm with Vodafone, but would like to switch over to 3 PAYG. I have ordered a free sim from your website 4 times, but it never arrives. I would like the esim that you offer, but I can't seem to find any information on how to get one from you. Can you help please?
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Papa Lazio
(@swsmith73) reported
@ThreeUKSupport I do appreciate that but some indication of length of work would be good rather than the impression that it will be completed. Is there a expected time for completion? My livelihood depends on my having a working mobile service.
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Lord Woolamaloo
(@LordWoolamaloo) reported
@helengrantsays @ThreeUK Have you had the standard "we take the welfare of our customers very seriously" mesage yet while they treat you like garbage?
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Anushka Mahendran 🐙
(@NOOSHADM) reported
@ThreeUK I have been referred to your complaints team twice now and everyone keeps assuring me that they will get this "problem" solved. It's a simple letter! With clear instructions on what inf needs to be included! Why is this so painful! Having my phone stolen is hassle enough
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Cxesxr
(@cxesxr22) reported
@YOSHEROSE You’ll never beat @ThreeUK price and customer service.
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Síd Peacock
(@sid1307) reported
@ThreeUKSupport hi, experience b problems with 5G in B29. Any idea?
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Roman Empire 💙
(@LegendsLeague7) reported
@ThreeUK I live on the south coast and hardly have any bars/internet. They even charge you for using another debit to pay your bills! Disgusted by them and wish I never switched!