3 (Three) Outage Report in Heanor, Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (56%)
-
Phone (18%)
-
Total Blackout (15%)
-
Wi-fi (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Nottingham, Ilkeston, New Basford, Derby, Awsworth and Derbyshire.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Nottingham |
Internet | |
| Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
-
⭐Lara⭐ツ
(@Lara_fantastico) reported
from
Mansfield Woodhouse, England
@ThreeUK funny that your opening hours are 8-8 but have problems after pathetic @DailyMailUK network down yet again!
-
Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!
-
Peter Spencer
(@_PeterSpencer) reported
from
Derbyshire, England
Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport
-
YB
(@mylifetolead) reported
from
Stonebroom, England
Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
-
Jessica Bingley
(@Jess09xx) reported
from
Mansfield Woodhouse, England
Looking for recommendations, my wife is due an upgrade with @ThreeUK but after bad experiences (very poor customer service) i'm looking for a better provider. Any help appreciated. Looking to spend between £35/45 a month for a decent phone and contract!
-
Jeanette Kent
(@jaykayl) reported
from
Derbyshire, England
@ThreeUKSupport @ThreeUK your customer service is Shite! If you can’t be bothered to let us know what’s happening, I’ll take my custom elsewhere! #threemobile #NaffService #SwitchingNetwork
-
Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
-
Shameer Seepersand
(@SeepersandSham) reported
from
Derbyshire, England
@ThreeUK absolute poor, insulting service yesterday
-
Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.
-
Willy De Manda Skirtoff
(@Clogs_R_uz) reported
from
Somercotes, England
@gammon2012 @Gem_Szr @ThreeUK Ee no problem for me.
-
BikerBuzz
(@Biker_Buzz) reported
from
Beeston, England
@ThreeUKSupport I was referring to the sound quality rather than the music. It seems to be working now. Apparently running out of data before I upgraded was the issue. IMHO it should be obvious to check for these sorts of issues. This is the 2nd issue I've had with blocks.
-
Merv Spencer Photography
(@mervspencer) reported
from
Ripley, England
@ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!
-
Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot
-
ziggy iqbal
(@ZiggyIqbal) reported
from
Derbyshire, England
@ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭
-
Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
-
⭐Lara⭐ツ
(@Lara_fantastico) reported
from
Mansfield Woodhouse, England
FFS @ThreeUK wtf are you playing at!!!
-
Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
-
Gavin Scott
(@GavJScot) reported
from
Stapleford, England
@ThreeUKSupport @ThreeUK disgusting that I've tried to cancel my add-ons several time by youron line method and you don't do it, then I phone up and I cannot do it. #odious #theft #jokers
-
Richard Fielding
(@richrocks) reported
from
Mansfield Woodhouse, England
@ThreeUK Im still having issues three days on.
-
Helen K
(@mummyknight5) reported
from
Sutton in Ashfield, England
Gutted my credit score sucks really want the iPhone 11 pro max :( @ThreeUK looks like I’m still stuck on a sim only plan
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Preye Tito
(@preyetito) reported
@ThreeUKSupport I’ve had to be communicating via WhatsApp! But not all customers have the patience to type chat or endure connection issues on WhatsApp calls, when they should easily be able to ring me on my line!!
-
Arousa
(@veiledevolution) reported
Your customer servuce is ridiculous, you're delaying my insurance claim!!!! @ThreeUK i was told i would receive proof of blocking within 3 days its been 6!
-
vivek patel
(@VivekPatel1983) reported
@ThreeUK @ThreeUKSupport I had really bad experience with three worst network in the UK, worst customer support service in the world. A really bad experience with three because of their negligence. I’ve suffered a financial loss.
-
Barry Montague
(@Barry_Montague) reported
@ThreeUKSupport I'm still waiting on your non existent customer services to get me back online..
-
vivek patel
(@VivekPatel1983) reported
@ThreeUK I had really bad experience with three worst network in the UK worst customer support service in the world, A really bad experience with three because of their negligence I’ve suffered a financial loss
-
vivek patel
(@VivekPatel1983) reported
@ThreeUK @educationgovuk I had really bad experience with three worst network in the UK worst customer support service in the world, A really bad experience with three because of their negligence I’ve suffered a financial loss
-
Rob
(@beershark) reported
@ThreeUKSupport I'm not asking for the details of the owner, only if it sits on your network. You should be able to see that. If so, I can make a formal complaint.
-
Preye Tito
(@preyetito) reported
@ThreeUK you people need to be sued to be honest! What kind of rubbish is this! Been trying to get a replacement SIM card sorted for over a month! A stupid silly mistake by your employee at the Peterborough three shop has kept me without a sim line for this long!
-
Christina Lai 賴浩賢
(@ChristinaLai1) reported
@ThreeUKSupport I asked for a pac code on 26/12 and switched providers on 5/1. I spoke to a three support advisor on 30/12 and was assured that as I had paid for my full 12 month contract that covers till 11/1, I would receive a pro arata refund issued through direct debit.
-
Chris Lee
(@Chrisleedcfc) reported
@ThreeUKSupport Generally yes, no problems when I walk around town, other than that it's hard to say as I'm in a car heading back to derby and not using it!