3 (Three) Outage Report in Heanor, Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (41%)
-
Total Blackout (37%)
-
Phone (15%)
-
Wi-fi (6%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Nottingham, Derby and Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Wi-fi | |
| Nottingham |
Internet | |
| Derby |
Wi-fi | |
| Ilkeston |
Internet | |
| Nottingham |
Wi-fi | |
| Nottingham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
-
Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
-
Heather Akwei
(@HeatherAk31) reported
from
West Bridgford, England
@Zee_Alrifai @ThreeUK Don’t upset this customer. He’s very influential.
-
Maynard Manyowa
(@iAmKudaMaynard) reported
from
Derbyshire, England
Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?
-
スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport A customer of nearly 10 years?! Disgusting!
-
owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
-
スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
-
Rob Forrest
(@rob3047) reported
from
Alfreton, England
@WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!
-
スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
So my @ThreeUK phone bill in two years has jumped from £34 to £64 to now £69...well come next month when my contract is up I won't be renewing...**** paying £70 for a two year phone.
-
owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
-
owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this
-
Vernon North
(@Hitboyzzz) reported
from
Alfreton, England
@ThreeUK Worst network I've even been on, I wouldn't go back if it was free.
-
Tony B
(@Saltbar) reported
from
Derbyshire, England
@ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?
-
VighneshThyagarajan
(@VighneshNT) reported
from
Derbyshire, England
@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
-
⭐Lara⭐ツ
(@Lara_fantastico) reported
from
Mansfield Woodhouse, England
Fuming nearly set the place on fire with a @ThreeUK charger from your shop and an overheated charge point from @SamsungMobile z Flip 3 had to chuck Phone and charger in the bath wtf!!!!!
-
mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
-
Tony B
(@Saltbar) reported
from
Derbyshire, England
@ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?
-
Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
-
David Groom
(@groomyxs) reported
from
Mansfield Woodhouse, England
@ThreeUK I have been without a mobile network for over 3+ days now and due to my current medical conditions I am unable to go out without a data signal. I know there are problems in my area but without a signal I am confined to my house. Can you please help me sort the problem?
-
スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
-
Jamie Ramage
(@famousstrauss) reported
from
Mansfield Woodhouse, England
@ThreeUKSupport when will you have any service in Mansfield? It is really important I have WiFi available as I am working from home and I can't support my students without it.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Lovejit Bhatia
(@LovejitBhatia) reported
@ThreeUKSupport I was told the first order was cancelled as you were not able to contact me over the phone and I have to re-order. When I did that now was informed that as the first order was not cancelled I have to wait. Again worst customer service with to training to staff.
-
Paula dos Reis
(@pauladr09) reported
@ThreeUKSupport Also went into your store last month. Store manager did same request on the system as they can't help with anything except sales.
-
Lisa Lee
(@Iisa_lee) reported
@ThreeUKSupport No nothing works. While I'm at this post code during the week I have zero signal. I very occasionally get one bar but it's very intermittent. I've been told a range of dates by 3 for when it should be fixed. We're heading into week 3 of no siganl 😔
-
Kev
(@kevhull) reported
@ThreeUK hey, I’m not a customer of yours but the former resident of my house was. They moved out almost 4 years ago and I’ve since returned the paper bills you send ‘return to sender’ ever since. How can I get these stopped? Thanks.
-
Ava Eunice
(@OdumuOkwe) reported
@katietagg97 @ThreeUKSupport I'm short of words I didn't know the right word to qualify the services of poulsennet on Instagram or WhatsApp +1 (509) 204-1229 or poulsennet on telegram he help get back my 250k business account in a short while. He's truly a genius
-
*inaudible distorted crying*
(@Were_Dxxmed) reported
@ThreeUKSupport personally i see it a complete waste of time, i’ve done it twice so far as well as called you and absolutely no help
-
Katie Tagg
(@katietagg97) reported
@ThreeUKSupport Oh if you could help me do it on that app that would be great please! Although I have to applaud you call support agents who have helped with all my contract problems
-
Carolyne Pratt
(@carolyne_pratt) reported
@ThreeUKSupport The service is still down and I’ve tried a full restart on my phone, my full postcode is E18 2LJ. When will the service be fixed and will you be offering compensation for the 2 days so far without service ?
-
Rob Foster
(@fosteruk77) reported
@ThreeUKSupport How can i call if I have no signal ???
-
Louis Turfrey
(@SciFiGuru) reported
@ThreeUKSupport B76 1EG. One minute it’s connected and working at plus 40 megabits then all of a sudden it slows to less than 1. And stays there until I reboot the router. Sometimes it does not connect at all. These problems are ongoing, started around March and got worse from then on.