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3 (Three)

3 (Three) outages and service status in Heanor, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Heanor, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • 57% Internet (57%)
  • 43% Total Blackout (43%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Heanor, England

The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Nottingham, and Derby.

CityProblem TypeReport Time
Ilkeston Total Blackout 8 days ago
Nottingham Internet 8 days ago
Derby Internet 14 days ago
Derby Internet 19 days ago
Ilkeston Total Blackout 21 days ago
Nottingham Total Blackout 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • TrickyRedDog
    Paul Higgins (@TrickyRedDog) reported from Eastwood, England

    @The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.

  • owen40uk
    owen scrimshaw (@owen40uk) reported from Beeston, England

    @ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall

  • GavJScot
    Gavin Scott (@GavJScot) reported from Stapleford, England

    @ThreeUKSupport @ThreeUK disgusting that I've tried to cancel my add-ons several time by youron line method and you don't do it, then I phone up and I cannot do it. #odious #theft #jokers

  • DanDanSEND
    Daniel Pikett 🏳️‍🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England

    @DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

  • rob3047
    Rob Forrest (@rob3047) reported from Alfreton, England

    @WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!

  • SarahLoates
    Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.

  • famousstrauss
    Jamie Ramage (@famousstrauss) reported from Mansfield Woodhouse, England

    @ThreeUKSupport when will you have any service in Mansfield? It is really important I have WiFi available as I am working from home and I can't support my students without it.

  • Hitboyzzz
    Vernon North (@Hitboyzzz) reported from Alfreton, England

    @ThreeUK Worst network I've even been on, I wouldn't go back if it was free.

  • hockeypucky
    Katie (@hockeypucky) reported from New Basford, England

    @ThreeUK @SamsungMobile @SamsungUK Very happy with the service today at Nottingham Victoria Cemtre. Pre-ordered the S26 Ultra and was told I was the 1st in that store. Now can't wait to get my shiny new phone next Friday!!

  • SarahLoates
    Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.

  • Lara_fantastico
    ⭐Lara⭐ツ (@Lara_fantastico) reported from Mansfield Woodhouse, England

    Fuming nearly set the place on fire with a @ThreeUK charger from your shop and an overheated charge point from @SamsungMobile z Flip 3 had to chuck Phone and charger in the bath wtf!!!!!

  • Lara_fantastico
    ⭐Lara⭐ツ (@Lara_fantastico) reported from Mansfield Woodhouse, England

    FFS @ThreeUK wtf are you playing at!!!

  • RoadOusMusic
    RoadOus (@RoadOusMusic) reported from South Normanton, England

    Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔

  • SarahLoates
    Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

  • _PeterSpencer
    Peter Spencer (@_PeterSpencer) reported from Derbyshire, England

    Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport

  • Biker_Buzz
    BikerBuzz (@Biker_Buzz) reported from Beeston, England

    @ThreeUKSupport I was referring to the sound quality rather than the music. It seems to be working now. Apparently running out of data before I upgraded was the issue. IMHO it should be obvious to check for these sorts of issues. This is the 2nd issue I've had with blocks.

  • SeepersandSham
    Shameer Seepersand (@SeepersandSham) reported from Derbyshire, England

    @ThreeUK absolute poor, insulting service yesterday

  • Saltbar
    Tony B (@Saltbar) reported from Derbyshire, England

    @ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?

  • steedobson87
    スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport A customer of nearly 10 years?! Disgusting!

  • VighneshNT
    VighneshThyagarajan (@VighneshNT) reported from Derbyshire, England

    @ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • rohittkumarr28
    Rohit Kumar (@rohittkumarr28) reported

    @GOVUK pls look through @ThreeUK service. They should be penalised

  • Gary_Kilroy
    Gary Kilroy (@Gary_Kilroy) reported

    I'm with @ThreeUK I recently got an email telling me they've merged their network with @VodafoneUK and I can connect to both and get better coverage. The service has got worse!

  • GayToryJon
    Jonathan 🇺🇦 (@GayToryJon) reported

    How odd, whenever I get one of these calls claiming to be from @ThreeUKSupport and I tell them I’m 3 staff (I’m not) so if they tell me their name and staff code so I can locate them in the company directory they always hang up. Almost as if they weren’t really from 3….

  • punt_sharon
    Sharon Lewis (@punt_sharon) reported

    @ThreeUKSupport Please advice who I contact regarding signal failure it has been ridiculous for a week I swear I will sue you for incompetency and stress Please advice who my solicitor rights to Because under the consumer act I am entitled to a good service or compo

  • xeode
    Milber Jinslade (@xeode) reported

    @robj3d3 @ThreeUK known people with a uk number out of the uk for years, wonder when this policy started, or they just wanted an excuse to cancel your account?

  • KRUNAL1
    K (@KRUNAL1) reported

    @ThreeUK why are you scamming customers by letting third party companies add subscriptions to the broadband service ? What is Weezchat that I have never signed up for ? £18 pounds ? How ? When asked to cancel you can’t, so you can add without my permission taken from me account but can’t cancel? How to cancel ? They send a sms ? How when it’s hub ? @Ofcom @IanMurrayMP please can this be looked into - I’m not the only one that been scammed, there’s hundreds of people

  • ronaldlangeveld
    Ronald (@ronaldlangeveld) reported

    @robj3d3 @ThreeUK I just changed my plan to prepaid, keep roaming on, doesn't even have credit on but usually as long as its connected to a network its good and I can still receive texts.

  • scriptwren
    B (@scriptwren) reported

    @UniversalExile @ThreeUK @ThreeUKSupport I have found them awful - left as soon as I could

  • Lynette_C
    Lynette Cone (@Lynette_C) reported

    @ThreeUK No advance notice of systems being down ALL WEEKEND, (can't even see an X post about it) so I'm now unable to purchase a Go Roam pass before I leave the UK on holiday. Not a happy Three customer.

  • dan_upson
    Daniel upson (@dan_upson) reported

    @ThreeUK @ThreeUKSupport had three home broadband for years. Now I'm getting 2mb-10mb download. Single person using the hub and get 400mb on phone using 5g. Makes 0 sense obviously been slowed down by the network