3 (Three) outages and service status in Heanor, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Heanor, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- Internet (63%)
- Phone (25%)
- Wi-fi (13%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Heanor, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 4: Problems at 3 (Three)
3 (Three) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Heanor, England
The most recent 3 (Three) outage reports came from the following cities: Nottingham, Derby, and Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham
|
Internet | 8 days ago |
|
Nottingham
|
Internet | 11 days ago |
|
Derby
|
Internet | 14 days ago |
|
Nottingham
|
Internet | 14 days ago |
|
Derby
|
Phone | 21 days ago |
|
Nottingham
|
Wi-fi | 28 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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ziggy iqbal (@ZiggyIqbal) reported from Derbyshire, England@ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭
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Paul Higgins (@TrickyRedDog) reported from Eastwood, England@alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot
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Danny Chaplin (@dannychappo) reported from Beeston, England@ThreeUK new sim still not activated over a day, without mobile phone service and been told would require yet another sim. Online chats down, phone support said issue in area until Wednesday. #threeuk #three #networkdown
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RoadOus (@RoadOusMusic) reported from South Normanton, EnglandIs your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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Katie (@hockeypucky) reported from New Basford, England@ThreeUK @SamsungMobile @SamsungUK Very happy with the service today at Nottingham Victoria Cemtre. Pre-ordered the S26 Ultra and was told I was the 1st in that store. Now can't wait to get my shiny new phone next Friday!!
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Vernon North (@Hitboyzzz) reported from Alfreton, England@ThreeUK Worst network I've even been on, I wouldn't go back if it was free.
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🌹M-K🌹 (@marie_kate2) reported from Matlock, England@ThreeUK Been with you 11 years. Never had a problem 👍
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Gavin (@phatgav) reported from West Bridgford, England@ThreeUKSupport are you having issues with roaming being blocked incorrectly? I was in Italy at the weekend and very quickly got a message saying my 12GB roaming limit was gone. Another message then said I was at my spending cap. Then I couldn’t use any data. 1/2
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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VighneshThyagarajan (@VighneshNT) reported from Derbyshire, England@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
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Jamie Ramage (@famousstrauss) reported from Mansfield Woodhouse, England@ThreeUKSupport when will you have any service in Mansfield? It is really important I have WiFi available as I am working from home and I can't support my students without it.
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Shameer Seepersand (@SeepersandSham) reported from Derbyshire, England@ThreeUK absolute poor, insulting service yesterday
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Rob Forrest (@rob3047) reported from Alfreton, England@WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!
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Jessica Bingley (@Jess09xx) reported from Mansfield Woodhouse, EnglandLooking for recommendations, my wife is due an upgrade with @ThreeUK but after bad experiences (very poor customer service) i'm looking for a better provider. Any help appreciated. Looking to spend between £35/45 a month for a decent phone and contract!
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owen scrimshaw (@owen40uk) reported from Beeston, England@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
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Richard Fielding (@richrocks) reported from Mansfield Woodhouse, England@ThreeUK Im still having issues three days on.
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Dan Hayes MRAeS - Sustainable Aerospace Investor (@hayesda) reported from New Basford, Englandon @ThreeUK and no emergency alerts. Had them when I was in 🇰🇷
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Merv Spencer Photography (@mervspencer) reported from Ripley, England@ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!
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Rhys Adams (@rhysadams) reported from Belper, England@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Daniel Pikett 🏳️🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Mulinga (@mulinga_kevin) reported@ThreeUK I can't enjoy your services. No service at all. My WiFi not working after buffering for over 30 minutes. Sad state of affairs.
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JaxRalph1992 (@JaxRalph1992) reported@ThreeUKSupport ever since you partner up with Vodafone my 5G & signal has been horrendous roll on September and I am gone. I’ve been with you guys for 14 years.
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Del Young (@Del67Young) reported@ThreeUK when are you going to do something about the signal in PL6 area you claim to have already done something about it since you merged with @vodafone but you haven't cuz I'm still getting the same crap signal my house is half mile away from nearest mast
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Tom (@zappomatic) reportedSoho is absolutely dead tonight. So why am I unable to use my @ThreeUKSupport data? I always put it down to the place being busy but clearly something is wrong.
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Benny (@Benny__H) reported@ThreeUK Hi can you help with a three plus question? I downloaded a voucher code for a £1 cafe Nero...the app says I've already downloaded it but when I go to my codes to find the qr code it says I've got no codes. Thanks
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Nic Lloyd-Evans (@AtticAtac) reported@ThreeUK why will you not let me upgrade my phone. 5 times I have called and as soon as I say no upsell just the phone they hang up. Once is an accident twice is a coincidence 5 times is enemy action.
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Jono (@JonoWhoElse) reported@ThreeUKSupport Are there any issues with your mobile wifi in the north east? Keep having issues with your 5G
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jimmy (@jimmysunny85) reported@ThreeUK sold me a dodgey phone that now the battery swells and has basically become a bomb! I have told them this since August 2025 so nearly a year and they taking zero responsibility!! This is the customer service they provide as long as you pay them all is well!! Stay clear
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John F (@JohnF74683580) reported@ThreeUKSupport is there a problem in Coventry CV2 area as unable to call or receive calls, the whole network is down affecting my work
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GIFTSpromo (@Gpromo_UK) reported@ThreeUK So you can't provide a stable broadband connection, and tell me I can't cancel without paying an early disconnection fee? What of bunch of useless, thieving ******* ***** you are! See you in court you complete and utter ******* scum!