3 (Three) Outage Report in Heanor, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at 3 (Three)
3 (Three) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Nottingham and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
||
| Derby |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Phone | |
| Nottingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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Maynard Manyowa
(@iAmKudaMaynard) reported
from
Derbyshire, England
Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport A customer of nearly 10 years?! Disgusting!
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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VighneshThyagarajan
(@VighneshNT) reported
from
Derbyshire, England
@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
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RoadOus
(@RoadOusMusic) reported
from
South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
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Jamie Ramage
(@famousstrauss) reported
from
Mansfield Woodhouse, England
@ThreeUKSupport when will you have any service in Mansfield? It is really important I have WiFi available as I am working from home and I can't support my students without it.
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart
(@Stuart41611289) reported
@ThreeUKSupport time to leave and go with someone eles as I’m have nothing but issues
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𝕸𝕴𝕶𝕰
(@mikemak_es) reported
@ThreeUKSupport hello, my 4g mifi device and PAYG mobile sim data/internet connections have stopped working properly (extremely slow or no connection to any website) in the London E5 area, any ideas what's happened and when it will be fixed?
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𝙱𝚛𝚊𝚍𝚕𝚎𝚢 𝙷𝚊𝚍𝚠𝚒𝚌𝚔
(@RudyBurns) reported
@ThreeUK @ThreeUKSupport Will you EVER support Visual Voicemail? All the other networks support this... Three used to shout about being the forerunner of all the newest technology, but not you're running at the back of the pack on most things mobile!! Come on!
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Shaun
(@Shaunn1903) reported
@KevinRohan3 @ThreeUK Still quick enough to take the payments, network coverage has got a lot worse over the last 2 years since I took the contact out
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james melville 🔴⚪🔴⭐⭐
(@doc42) reported
@KevinRohan3 @ThreeUK Dumped them last year was so fed up with no signal all the time 😒
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Chad Laser
(@SaveFinal) reported
@ThreeUKSupport what's up with the data speeds in East london right now, they're so slow my phone briefly told me you'd turned them off entirely at your end!
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Billy ⚒
(@BillyHamblin_) reported
Signal on @ThreeUK has been shocking recently
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Steve Kerrigan
(@SteveKerrigan7) reported
@ThreeUKSupport when is service going to return to normal in Manchester. 1 week in to continuous maintenance messages. Your live chat seems to think it’s ok because of your big build and have no idea when fixed and your complaints dept aren’t even aware of your maintenance work
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Charlie Runnalls
(@CharlieRunnalls) reported
@ThreeUK So I had my phone stolen a while last month. So I started using a Three PAYG SIM I had, I registered it to the same email as my pay monthly SIM. Now if my pay monthly number has no signal or my phone is off, it now automatically diverts to the PAYG SIM. Why!???
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punk tycoon
(@punktycoon) reported
Three network @ThreeUK . Any time there’s more than 5 people around me the signal stops working. #bagoshite. Time to change Mobile network again