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3 (Three)

3 (Three) outages and service status in Heanor, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Heanor, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
  • The most recent signal from this area was received Jun 26, 5:46 PM GMT+1.
  • 40% Internet (40%)
  • 40% Total Blackout (40%)
  • 20% E-mail (20%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Heanor, England

The most recent 3 (Three) outage reports came from the following cities: Derby, Ilkeston, and Nottingham.

CityProblem TypeReport Time
Derby Internet 4 days ago
Ilkeston Total Blackout 7 days ago
Nottingham Total Blackout 7 days ago
Nottingham Internet 14 days ago
Derby E-mail 24 days ago
Nottingham Internet 1 month ago

Nearby cities with recent reports

Derby

1 recent signals

4 days ago
Ilkeston

1 recent signals

7 days ago

Community Discussion

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3 (Three) Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • mervspencer
    Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!

  • SarahLoates
    Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.

  • TrickyRedDog
    Paul Higgins (@TrickyRedDog) reported from Eastwood, England

    @The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.

  • rob3047
    Rob Forrest (@rob3047) reported from Alfreton, England

    @WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!

  • steedobson87
    スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    So my @ThreeUK phone bill in two years has jumped from £34 to £64 to now £69...well come next month when my contract is up I won't be renewing...**** paying £70 for a two year phone.

  • rhysadams
    Rhys Adams (@rhysadams) reported from Belper, England

    @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

  • famousstrauss
    Jamie Ramage (@famousstrauss) reported from Mansfield Woodhouse, England

    @ThreeUKSupport when will you have any service in Mansfield? It is really important I have WiFi available as I am working from home and I can't support my students without it.

  • Saltbar
    Tony B (@Saltbar) reported from Derbyshire, England

    @ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?

  • Hitboyzzz
    Vernon North (@Hitboyzzz) reported from Alfreton, England

    @ThreeUK Worst network I've even been on, I wouldn't go back if it was free.

  • Jess09xx
    Jessica Bingley (@Jess09xx) reported from Mansfield Woodhouse, England

    Looking for recommendations, my wife is due an upgrade with @ThreeUK but after bad experiences (very poor customer service) i'm looking for a better provider. Any help appreciated. Looking to spend between £35/45 a month for a decent phone and contract!

  • hayesda
    Dan Hayes MRAeS - Sustainable Aerospace Investor (@hayesda) reported from New Basford, England

    on @ThreeUK and no emergency alerts. Had them when I was in 🇰🇷

  • GavJScot
    Gavin Scott (@GavJScot) reported from Stapleford, England

    @ThreeUKSupport @ThreeUK disgusting that I've tried to cancel my add-ons several time by youron line method and you don't do it, then I phone up and I cannot do it. #odious #theft #jokers

  • Clogs_R_uz
    Willy De Manda Skirtoff (@Clogs_R_uz) reported from Somercotes, England

    @gammon2012 @Gem_Szr @ThreeUK Ee no problem for me.

  • mjmorgan23
    mark morgan (@mjmorgan23) reported from Belper, England

    Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK

  • mervspencer
    Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!

  • steedobson87
    スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you

  • jaykayl
    Jeanette Kent (@jaykayl) reported from Derbyshire, England

    @ThreeUKSupport @ThreeUK your customer service is Shite! If you can’t be bothered to let us know what’s happening, I’ll take my custom elsewhere! #threemobile #NaffService #SwitchingNetwork

  • Lara_fantastico
    ⭐Lara⭐ツ (@Lara_fantastico) reported from Mansfield Woodhouse, England

    Fuming nearly set the place on fire with a @ThreeUK charger from your shop and an overheated charge point from @SamsungMobile z Flip 3 had to chuck Phone and charger in the bath wtf!!!!!

  • Saltbar
    Tony B (@Saltbar) reported from Derbyshire, England

    @ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?

  • Lara_fantastico
    ⭐Lara⭐ツ (@Lara_fantastico) reported from Mansfield Woodhouse, England

    @ThreeUK funny that your opening hours are 8-8 but have problems after pathetic @DailyMailUK network down yet again!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • mattstannard
    Matt Stannard (@mattstannard) reported

    @ThreeUK - are there any outages in the Ipswich area? Zero 5G service on my phone, and as seems to be the norm across Suffolk the 4G service is flakier than snow. Does the hot weather prevent 4G/5G signals working as well?

  • Hardlydan
    Dan (@Hardlydan) reported

    @ThreeUKSupport There has been no signal in my area since before Christmas. Are you ever going to fix it?

  • mulinga_kevin
    Kevin Mulinga (@mulinga_kevin) reported

    @ThreeUK I can't enjoy your services. No service at all. My WiFi not working after buffering for over 30 minutes. Sad state of affairs.

  • ebuuuun
    Mattea∞ (@ebuuuun) reported

    @ThreeUK helloooo, why haven’t I had service since 7pm???

  • andreaowenss
    𝗔𝗻𝗱𝗿𝗲𝗮 (@andreaowenss) reported

    Hi @threeUK I have no issue with your contact centres being outsourced - what I do have an issue with is when they don't actually listen (or read on live chat) what you are actually telling them the problem is.

  • lornieloulpd
    lornieloulpd (@lornieloulpd) reported

    @ThreeUK my internet keeps crashing and I am working from home this is not productive for me I pay so much money to your company and I can’t even use the service

  • NawazAteeb
    Ateeb (@NawazAteeb) reported

    @ThreeUKSupport just when I think your network can’t get any worse, you find new ways to lower the bar. The UK’s worse network. Your marketing team sends emails showing how clueless you are

  • leedsbee
    ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported

    @ziontree @ThreeUK @ThreeUKSupport Quite possibly the worst customer service…in the world (although BT, EE & Plusnet are level *******)

  • backprints
    backprints️‍⚧️ (@backprints) reported

    sorry I'll take it back because the issue is with the @ThreeUK I'm using the ZTE 5G Router is absolutely trash please EVERYONE AVOID using it, the amount of stress and issues ive been having with it is unbelievable, now with the Vodafone merge my bandwidth has dropped too. Awful

  • GayToryJon
    Jonathan 🇺🇦 (@GayToryJon) reported

    How odd, whenever I get one of these calls claiming to be from @ThreeUKSupport and I tell them I’m 3 staff (I’m not) so if they tell me their name and staff code so I can locate them in the company directory they always hang up. Almost as if they weren’t really from 3….