3 (Three) Outage Report in Heanor, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (31%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Nottingham.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Wi-fi | |
| Nottingham |
Internet | |
| Derby |
Wi-fi | |
| Ilkeston |
Internet | |
| Nottingham |
Wi-fi | |
| Nottingham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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⭐Lara⭐ツ
(@Lara_fantastico) reported
from
Mansfield Woodhouse, England
@ThreeUK funny that your opening hours are 8-8 but have problems after pathetic @DailyMailUK network down yet again!
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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Jessica Bingley
(@Jess09xx) reported
from
Mansfield Woodhouse, England
Looking for recommendations, my wife is due an upgrade with @ThreeUK but after bad experiences (very poor customer service) i'm looking for a better provider. Any help appreciated. Looking to spend between £35/45 a month for a decent phone and contract!
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Jamie Ramage
(@famousstrauss) reported
from
Mansfield Woodhouse, England
@ThreeUKSupport when will you have any service in Mansfield? It is really important I have WiFi available as I am working from home and I can't support my students without it.
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
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Shameer Seepersand
(@SeepersandSham) reported
from
Derbyshire, England
@ThreeUK absolute poor, insulting service yesterday
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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YB
(@mylifetolead) reported
from
Stonebroom, England
Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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⭐Lara⭐ツ
(@Lara_fantastico) reported
from
Mansfield Woodhouse, England
FFS @ThreeUK wtf are you playing at!!!
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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RoadOus
(@RoadOusMusic) reported
from
South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Alistair Clare
(@alistairclare) reported
@John_Ogden @ThreeUKSupport They seem to have stopped rollout because it’s based on a QR code printed on a bit card. Not sure why they could not generate the QR on demand via the website. Also I read somewhere that you can be without service for days as they deactivate your old sim when putting in the post
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C Walker
(@clarie2015) reported
@ThreeUKSupport I've been on your chat and I've managed a few very bad phone calls.
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Miranda
(@mirandakhiggins) reported
@ThreeUK has the worst customer service of all time. 6 weeks of being strung along and lied to and then when you’re finally so frustrated you decide to switch to another company they make it impossible!
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Alistair Clare
(@alistairclare) reported
@John_Ogden @ThreeUKSupport @ThreeUK It’s probably because we do not have proper web account access to our work numbers. Would be handy to have when three’s signal is poor to switch to another network. Less of an issue with the no travel. Not used any significant mobile data for a year!
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🌻 𝙼𝚎𝚊𝚍𝚘𝚠 𝙴𝚕𝚕𝚒𝚜 (2).arj 🌻
(@notameadow) reported
@ThreeUK If I tagged the support it would go like this: - give us postcode - here - it's all okay from out point, maybe the network is congested
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Alistair Clare
(@alistairclare) reported
@John_Ogden @ThreeUKSupport Yes. Progress indeed. I looked at it when I got my new phone and decided it was too much effort. I do not think the work VF accounts support e-sim either. Positive point is that the whole town centre is bathed in 5g coverage. 200mb+ by the office if we ever go back 🤔
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Original Jacko 😎
(@DanJay946) reported
@EE I left @ThreeUK because they were dire what started out well when I moved across to you now you’ve got me by the nuts my local mast is down !!!! Women at EE blamed tree were in the way and they need permission to cut them down!! Tell you what @EE I’m off to another supplier💩
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Oroshi
(@Oroshi80) reported
@ThreeUKSupport three connection on mobile phone and broadband is running very slow tonight in ts16. This need to improve. Because it will affecting home schooling on Monday.
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Duchess of Plum Hill
(@DuchessPlumHill) reported
3 separate mobiles lost signal simultaneously yesterday and have stayed down ever since. Notified network operator @O2 and they insist that their network is "working fine" in our area. So no prospect of a fix then. Perhaps my area is uneconomic. Luckily I'm also with @ThreeUK .
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Original Jacko 😎
(@DanJay946) reported
@PaulGrayburn @EE @ThreeUK I thought 3 was bad paul but ******* it’s like living in a cave,any excuse they will use it,I’ve even switched off my 5g now and trying to make a phone call is like going back 25 years ago one 2 one when it keeps stuttering ! £80 a month for a load of old **** 💩💩💩💩💩