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3 (Three)

3 (Three) outages and service status in Heanor, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Heanor, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received May 27, 9:46 AM GMT+1.
  • 63% Internet (63%)
  • 25% Phone (25%)
  • 13% Wi-fi (13%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Heanor, England

The most recent 3 (Three) outage reports came from the following cities: Nottingham, Derby, Ilkeston, and Sutton in Ashfield.

CityProblem TypeReport Time
Nottingham Internet 4 days ago
Nottingham Internet 7 days ago
Derby Internet 10 days ago
Nottingham Internet 10 days ago
Derby Phone 17 days ago
Nottingham Wi-fi 24 days ago

Nearby cities with recent reports

Nottingham

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • phatgav
    Gavin (@phatgav) reported from West Bridgford, England

    @ThreeUKSupport are you having issues with roaming being blocked incorrectly? I was in Italy at the weekend and very quickly got a message saying my 12GB roaming limit was gone. Another message then said I was at my spending cap. Then I couldn’t use any data. 1/2

  • SarahLoates
    Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

  • iAmKudaMaynard
    Maynard Manyowa (@iAmKudaMaynard) reported from Derbyshire, England

    Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?

  • SarahLoates
    Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.

  • mervspencer
    Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!

  • richrocks
    Richard Fielding (@richrocks) reported from Mansfield Woodhouse, England

    @ThreeUK Im still having issues three days on.

  • owen40uk
    owen scrimshaw (@owen40uk) reported from Beeston, England

    @ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall

  • RoadOusMusic
    RoadOus (@RoadOusMusic) reported from South Normanton, England

    Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔

  • mervspencer
    Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!

  • Biker_Buzz
    BikerBuzz (@Biker_Buzz) reported from Beeston, England

    @ThreeUKSupport I was referring to the sound quality rather than the music. It seems to be working now. Apparently running out of data before I upgraded was the issue. IMHO it should be obvious to check for these sorts of issues. This is the 2nd issue I've had with blocks.

  • steedobson87
    スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year

  • GavJScot
    Gavin Scott (@GavJScot) reported from Stapleford, England

    @ThreeUKSupport @ThreeUK disgusting that I've tried to cancel my add-ons several time by youron line method and you don't do it, then I phone up and I cannot do it. #odious #theft #jokers

  • kasimsaheb9
    kasim saheb (@kasimsaheb9) reported from Derbyshire, England

    @ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it

  • jaykayl
    Jeanette Kent (@jaykayl) reported from Derbyshire, England

    @ThreeUKSupport @ThreeUK your customer service is Shite! If you can’t be bothered to let us know what’s happening, I’ll take my custom elsewhere! #threemobile #NaffService #SwitchingNetwork

  • Saltbar
    Tony B (@Saltbar) reported from Derbyshire, England

    @ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?

  • VighneshNT
    VighneshThyagarajan (@VighneshNT) reported from Derbyshire, England

    @ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.

  • owen40uk
    owen scrimshaw (@owen40uk) reported from Beeston, England

    @ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this

  • Lara_fantastico
    ⭐Lara⭐ツ (@Lara_fantastico) reported from Mansfield Woodhouse, England

    Fuming nearly set the place on fire with a @ThreeUK charger from your shop and an overheated charge point from @SamsungMobile z Flip 3 had to chuck Phone and charger in the bath wtf!!!!!

  • mummyknight5
    Helen K  (@mummyknight5) reported from Sutton in Ashfield, England

    Gutted my credit score sucks really want the iPhone 11 pro max :( @ThreeUK looks like I’m still stuck on a sim only plan

  • mjmorgan23
    mark morgan (@mjmorgan23) reported from Belper, England

    Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • RobertT63939769
    Robert THOMPSON (@RobertT63939769) reported

    @ThreeUKSupport hi i cant seem to het my phone working here in gran caneria i even just bought a 7 pound passport but my plean shpuld include it here, its just keeps saying emergency calls only any ideas ?

  • _XoDaRap_
    🄸 🄿🅄🅂🄷 🄱🅄🅃🅃🄾🄽🅂 (@_XoDaRap_) reported

    @ThreeUKSupport I need a customer service email address please. None of your live chat agents could help. I wasted my lunch hour being passed around like a $10 ****** at a stag party.

  • woodland246
    woodland246 (@woodland246) reported

    @CBTwizard @MartinSLewis @ThreeUK If it’s less than 14 days since you took out the contract, call them back and explain that the law says they must allow you to cancel. It’s not disputable, it’s your legal right. Alternatively try Citizens Advice Bureau? Wishing you good luck 🤞

  • Nehajp1
    Neha Patel (@Nehajp1) reported

    @ThreeUK no network in my area for months. How do you plan to compensate the fact it's taking so long to fix the issue?!

  • gingerbeardman
    matt sephton (@gingerbeardman) reported

    @ThreeUKSupport any updates on the ongoing service degradation in Liverpool L5 Mere Lane area? thanks

  • sarahlizsalter
    Sarah Salter (@sarahlizsalter) reported

    @ThreeUKSupport can you please tell me when the network will be back up in the PR5 2AP area?

  • zappomatic
    Tom (@zappomatic) reported

    Soho is absolutely dead tonight. So why am I unable to use my @ThreeUKSupport data? I always put it down to the place being busy but clearly something is wrong.

  • jimmysunny85
    jimmy (@jimmysunny85) reported

    @ThreeUK sold me a dodgey phone that now the battery swells and has basically become a bomb! I have told them this since August 2025 so nearly a year and they taking zero responsibility!! This is the customer service they provide as long as you pay them all is well!! Stay clear

  • petronious
    Tanzanian Terrier 🇬🇧🇹🇿🇺🇦🇮🇱 (@petronious) reported

    Years ago , especially during at half time I, like many others had the same problem. But since the introduction of 5G I have no problems at all but I am guessing it is down to individual providers I am with @ThreeUK.

  • MarkandRoger
    Mark and Roger (@MarkandRoger) reported

    @ThreeUK I have been with Three for many years but despite paying for a mobile service I can use abroad in my holiday home they have pulled this facility away with almost no notice. I understand and adhere to a fair use policy but feel I was mis-sold a product. Unfair!