3 (Three) Outage Report in Heanor, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (37%)
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Phone (12%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Nottingham, Derby and Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Wi-fi | |
| Nottingham |
Internet | |
| Derby |
Wi-fi | |
| Ilkeston |
Internet | |
| Nottingham |
Wi-fi | |
| Nottingham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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VighneshThyagarajan
(@VighneshNT) reported
from
Derbyshire, England
@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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Maynard Manyowa
(@iAmKudaMaynard) reported
from
Derbyshire, England
Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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Jamie Ramage
(@famousstrauss) reported
from
Mansfield Woodhouse, England
@ThreeUKSupport when will you have any service in Mansfield? It is really important I have WiFi available as I am working from home and I can't support my students without it.
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport A customer of nearly 10 years?! Disgusting!
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this
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Rob Forrest
(@rob3047) reported
from
Alfreton, England
@WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!
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RoadOus
(@RoadOusMusic) reported
from
South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie
(@charboy_01) reported
@ThreeUKSupport Since I’ve had my broadband I took out. I’ve always had issues. When mentioning it. I always get told there’s an issue in your area or system is upgrading. I want this sorted
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Lizzy LaBelle
(@Lizzy_Labelle) reported
@ThreeUKSupport I’ve been having issues with my home WiFi for about a week now. Can connect to network but no internet access. I’ve unplugged and plugged back in and tried the reset button. No improvement. Any advice?
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S10 Blade
(@S10Blade) reported
@GriftersUnited @ThreeUK @ThreeUKSupport Just done a 4G speed test and I was getting approx 10mbps avg over 5 tests. Pretty poor.
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Don the Trumpet
(@GetMeAManager) reported
@FIFATALKS_MO @ThreeUKSupport I'm not defending them AT ALL. I hate them. But that doesn't make customers automatically correct. Their decision is purely based on money making. The biggest complaint I got when working there was "I want someone in the UK". Three are doing the opposite.
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sam clifford
(@clifford_sam) reported
@AffordableMob showed your £38 deal for iPhone 12 mini to a mate, he was impressed. So was I, so I asked @ThreeUK for that deal... guess what, they can’t do it first existing customers... am I missing something here??? Customer loyalty out the window...
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Yie Sean Teoh
(@Yieseanteoh) reported
@ThreeUKSupport This is an awful practice, a simple text could have avoided so much hassle! This is pretty 💩
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Ian Haney
(@itdright) reported
@ThreeUKSupport Hi are there any issues with mobile internet in SS14 area as have a data sim and huawei router and cant get any Internet connection on my firestick, its using a ethernet cable from the stick to router
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John Macdonald
(@JohnMac87014501) reported
@ThreeUK I can only get online to my pc by using my phones hotspot. This new unlimited contract has trouble every month.
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Rocford
(@rocforduk) reported
Just spent 1 1/2 hour with @ThreeUK customer service as been double-billed for 3 years when I upgraded my phone. If you are a customer check you ddebits to see if this is happening to you they could only refund the last 3 months apparently which I find unbelievable
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David Mercer
(@davidmercer107) reported
@ThreeUKSupport hi, I ordered a three sim card 6 weeks ago and it never arrived, so I rang customer services 3 weeks ago and they sent a replacement which also hasn’t arrived but I’ve been billed for my first month. Help please!