3 (Three) outages and service status in Heanor, England
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Heanor, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Aug 8, 8:05 AM GMT+1.
- Internet (50%)
- Wi-fi (50%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Heanor, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at 3 (Three)
3 (Three) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Heanor, England
The most recent 3 (Three) outage reports came from the following cities: Nottingham, Ilkeston, and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham
|
Internet | 6 days ago |
|
Nottingham
|
Wi-fi | 22 days ago |
|
Ilkeston
|
Total Blackout | 1 month ago |
|
Nottingham
|
Internet | 1 month ago |
|
Derby
|
Internet | 1 month ago |
|
Derby
|
Internet | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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3 (Three) Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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BikerBuzz (@Biker_Buzz) reported from Beeston, England@ThreeUKSupport I was referring to the sound quality rather than the music. It seems to be working now. Apparently running out of data before I upgraded was the issue. IMHO it should be obvious to check for these sorts of issues. This is the 2nd issue I've had with blocks.
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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ziggy iqbal (@ZiggyIqbal) reported from Derbyshire, England@ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭
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Gavin Scott (@GavJScot) reported from Stapleford, England@ThreeUKSupport @ThreeUK disgusting that I've tried to cancel my add-ons several time by youron line method and you don't do it, then I phone up and I cannot do it. #odious #theft #jokers
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Jessica Bingley (@Jess09xx) reported from Mansfield Woodhouse, EnglandLooking for recommendations, my wife is due an upgrade with @ThreeUK but after bad experiences (very poor customer service) i'm looking for a better provider. Any help appreciated. Looking to spend between £35/45 a month for a decent phone and contract!
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owen scrimshaw (@owen40uk) reported from Beeston, England@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
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Tony B (@Saltbar) reported from Derbyshire, England@ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?
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owen scrimshaw (@owen40uk) reported from Beeston, England@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
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🌹M-K🌹 (@marie_kate2) reported from Matlock, England@ThreeUK Been with you 11 years. Never had a problem 👍
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Daniel Pikett 🏳️🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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⭐Lara⭐ツ (@Lara_fantastico) reported from Mansfield Woodhouse, England@ThreeUK funny that your opening hours are 8-8 but have problems after pathetic @DailyMailUK network down yet again!
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Merv Spencer Photography (@mervspencer) reported from Ripley, England@ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!
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Shameer Seepersand (@SeepersandSham) reported from Derbyshire, England@ThreeUK absolute poor, insulting service yesterday
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owen scrimshaw (@owen40uk) reported from Beeston, England@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this
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Gavin (@phatgav) reported from West Bridgford, England@ThreeUKSupport Never had problems roaming before. My plan is the same for the last two years
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VighneshThyagarajan (@VighneshNT) reported from Derbyshire, England@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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YB (@mylifetolead) reported from Stonebroom, EnglandInteresting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Vernon North (@Hitboyzzz) reported from Alfreton, England@ThreeUK Worst network I've even been on, I wouldn't go back if it was free.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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FINGERSJOHN✌ (@jnafr) reportedBack in B43 Uk dreadful service @ThreeUKSupport
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ojuelegba beyoncé (@mideolabanji) reported.@ThreeUK collecting £17 from me every month for terrible “unlimited” service that requires me to revert to wifi every time is crazy. i can’t wait for my contract with you lot to be over.
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Neil Stratford (@neilstratford) reported@VodafoneUK Why has your network become useless in most of Norfolk? 3G turned off without being replaced. Now @ThreeUK is also just as bad since you took over. Phantom signal that just doesn’t work for anything other than 2G calls. @Ofcom need to investigate.
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Zoe Martinez (@zoemartipulse) reported@DavidCl88428325 @ThreeUKSupport the network choosing unemployment again
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Ian Birch (@IanBirch1978) reported@ThreeUK hi , someone just called me saying they’re from three & told me i need a new sim card as it will help with slow service , when i queried it they said mine would be blocked & then hung up ! Im assuming this isn’t genuine
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Matchday Drinkers 🍻 (@BFCDrinkers) reported@NameIsRichard @ThreeUK My deal runs out very soon so bye bye. Tolerated bad reception for sake of the deal and four in the house are on Three but no more
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Jonathan 🇺🇦 (@GayToryJon) reportedI think next time I’m arranging an upgrade of my mobile phone contract before I commit to a new one with @ThreeUK I will check which courier company they’re using for the delivery. If it’s @dpduk_ I will probably look elsewhere after the issues the last 2 times.
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Charlie Halstead (@CharlieMansfi17) reported@AndyUK_52 @coveragechecker @ThreeUK Do you mean the worst country for mobile signal?
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Rosie Adams (@romanysands) reported@andrejpwalker @paramountplus @ThreeUK Never mind THAT! Are you OK?!🙏
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David Clarke (@DavidCl88428325) reported@ThreeUKSupport your data and call service today in bt54 area is atrocious, remind me what im paying for?