3 (Three) Outage in Binfield, Bracknell Forest, England

@ThreeUK I am disgusted with your customer services. I have been trying to get on your App and had to call customer services who inform me that my name isn’t my name even tho I have written correspondence from you!! Cancelling my contract tomorrow!

@SuperSaf @ThreeUK Different story in Woking, Surrey No 5G and 4G+ data speeds of about 4 Meg very poor quality too constantly cutting out. 😢

@ThreeUKSupport I want to leave your network but I will not be moving to another network. On your website it talks about PACs and STACs but they both mention "moving to other networks" which I don't want. Please help!!

@ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.

@ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.

Yo @ThreeUK, where's my signal at?

@ThreeUKSupport Customer service have sent me one, and it’s up and running.

@rc81_ @ThreeUK A bit troubling that they were aware that I’m a @ThreeUK customer though, but Three said there had been no security breaches

@rc81_ @ThreeUK Just had the same thing. Am about to have a live chat with Customer Service to check if it’s a scam- will let you know...

@ThreeUK why isn't my 4g service working?

@TheRealPapyAndy @ThreeUKSupport If only that were the case. I wonder if Three have taken onboard my suggestion to fix it and raised a Jira ticket?!

@ThreeUKSupport That’s a painful solution from previous experience. How about this for an idea? You fix the bug in your letter sending and send me an accurate version.

@ThreeUKSupport Hi but I am an existing customer ? Although not for long if I can’t get an e-sim for my phone!

@ThreeUKSupport A new one so I can use the dual sim capability in a new phone . Was told by support trial had ended and wait and see ...

@Dinalli @ThreeUK I hate Three, can’t wait to leave them 🙈🙈🙈 nothing but issues since I last contacted them, they just didn’t care enough !!! Hope you get your issues sorted mate xx

@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

@ThreeUK I am sick of paying £86 a month for 4G that doesn’t work! Once again another day I can’t send texts or make calls because your network is down

@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

@ThreeUK I’ve been with you for a long time and never suffered issues before. But this weekend the reception has been dreadful while travelling the route of the A1, dreadful. Coverage is meant to get better over years, not worse. I might be leaving as I’m not tied down now.

@popey @ThreeUK Time to Bobby Tables this (if I could ever bring myself to be a Three customer again after last time).

*sigh* bought a new phone SIM from @ThreeUK - when registering I added a + sign to my email address. It allowed it, but failed to let me login once created. Had to get support to manually fudge my email address to one without a + sign, and now it magically works again. Sheesh.

@ThreeUK your network checker is telling me there's no issues in the TS19 area...you do have an issue. No throughput on the 4g at all. It was fine in the am. Please sort.

@ThreeUK @Parklifefest Hi, i cancelled my broadband over the phone, yesterday i received a letter saying thanks for choosing2 stay& upgrade with us. I called2 cancel on same day as u offered the upgrade yet no cancellation confirmation letter. Are u trying 2 lock me into a 2yr contract i don't want?

@ThreeUKSupport I have no service? i have tried following all the steps online and it's still not working

I request to all UK 🇬🇧 @ThreeUK customers please don't trust indian three customer services staff and when you get contract make sure everything is OK and perfect. If not please finish contract in 14 days otherwise you will get trouble and headache. It's not @ThreeUK fault.

This is a difference between English and Asian behaviour we are telling truth and helpfull but Indian @ThreeUK customer services lying and looting us. I request to @ThreeUK please take action against them who trying to ruined three business.

Then I tried very hard I said I have recording and contract but they were making excuses always and saying your bill will be reduced but later sending text your bill is right Because they were playing game with me. Indian @ThreeUK customer services were playing Asian games.

Amazing service @ThreeUK I was due an iPad upgrade & less than an hour on live chat, we had everything done, choose new model, updated contract & had it sent out to me, The guy i had on chat was really quick & very helpful. So glad i switched to Three & cant wait for my new iPad