BT (British Telecom)

BT (British Telecom) Outage Report in Barns Green, West Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Barns Green, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Barns Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Barns Green, West Sussex, England 02/05/2025 05:40

February 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Barns Green, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Burgess Hill, Pulborough, Godalming, Crawley, Horsham, Steyning and Hassocks.

Loading map, please wait...
City Problem Type Report Time
United KingdomBurgess Hill Internet
United KingdomBurgess Hill Phone
United KingdomPulborough Phone
United KingdomGodalming Internet
United KingdomCrawley Internet
United KingdomHorsham TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Barns Green, England

Latest outage, problems and issue reports in Barns Green and nearby locations:

  • LiamGreen2005 Liam Green (@LiamGreen2005) reported from Crawley, England

    Those commentators were ******* awful @btsport

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • Skiddles1985 Iain (@Skiddles1985) reported from Crawley, England

    @natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)

  • Jaklloyd 𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕 (@Jaklloyd) reported from Horsham, England

    Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • bigstaxjac Jacqui Woodley (@bigstaxjac) reported from Burgess Hill, England

    @DavidGArnold @bt_uk Goodness! 👏 What a palaver tho! We've been in your position and feel your pain. We left BT in a uff many years ago, cause they were pants, vowed never to return (you could add that to the end of your play)! They're all sneaky buggers to be honest. WE WANT THE WHOLE BANANA!!🍌

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • craig_mbu Craig (@craig_mbu) reported from Crawley, England

    @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @bt_uk had text saying BT email account compromised. Hours on chat and email account now not on main account. Please help urgently

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SimpSam_ Sam (@SimpSam_) reported

    @bt_uk Still having issues. The box seems to only connect to broadband after doing a phone call on the landline. After around 30-60 minutes of being connected itbdisconnects again because of broadband

  • Parksy Ian Parkes (@Parksy) reported

    @__MLx0 @bt_uk Binned off BT a few years back, when it works its fine but they have the worst support I have ever come across

  • tuvanaelif Tuvanaelif (@tuvanaelif) reported

    @bt_uk Hi Lesley, No my provider is not BT but we have been told that the internet connection and phone lines. This appears to be the result of a BT network outage in the local area.

  • shadowstar240 Sarah Marie Jones (@shadowstar240) reported

    @bt_uk is there an issue with broadband in Llanelli? There was an openreach engineer outside earlier and now all day the router has been rebooting. Its done it 4 times in the last 30 mins. I work from home and literally can't do anything!

  • NathanArm94 ℕ𝕒𝕥𝕙𝕒𝕟 (@NathanArm94) reported

    @btsport cancellled BT Sports today and the offer to keep me was poor surly they should be doing more to keep your custom in these times!

  • Neill_Peel NeillNeillOrangePeel (@Neill_Peel) reported

    @bt_uk STILL have issues... What do I have to do next....??!!

  • dollytwh Jean Parmesan (@dollytwh) reported

    @bt_uk Don’t answer the phone, no way of contacting you by email, live chat tell you nonsense, the only way to speak to anyone is to make a complaint. Then they tell you there is nothing they can do to help. Dreadful customer service.

  • gooner_chris Chris Williams (@gooner_chris) reported

    @bt_uk hi I was wondering I just bought the Anthony Joshua fight and was wondering if I can cancel the purchase if I need to?

  • JRHunTx Jonathan Hunt (@JRHunTx) reported

    Perfectly lovely representative over the phone, but £350 cancellation charge @bt_uk stuck w/ me b/c I added @btsport to an account I'd had with them for three years already (and then upgraded to handle all my remote teaching) now that I'm moving to the United States really sucks.

  • bellofiorestyle Bellofiore🌺 (@bellofiorestyle) reported

    @bt_uk @DCMS The worst di service @provided from BT is terrible we are continually struggling with WiFi in our business we have made several enquires but no one is caring,soon we going to change the provider as everyone with BT broadbands in not happy,do not subscribe any cnday tract with BT