BT (British Telecom)

BT (British Telecom) Outage Report in Hassocks, West Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hassocks, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hassocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hassocks, West Sussex, England 02/18/2026 17:00

February 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hassocks, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Haywards Heath, Horsham, Worthing, Brighton, Hove, Uckfield, Henfield, Balcombe, Seaford, Newhaven and Lewes.

Loading map, please wait...
City Problem Type Report Time
United KingdomHaywards Heath Wi-fi
United KingdomHorsham Internet
United KingdomWorthing E-mail
United KingdomBrighton E-mail
United KingdomBrighton Phone
United KingdomBrighton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hassocks, England

Latest outage, problems and issue reports in Hassocks and nearby locations:

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?

  • simonmartin_art Simon Martin (@simonmartin_art) reported from Brighton and Hove, England

    @bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • Chrissyylilyy C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt

  • darrentacker darren bonwick (@darrentacker) reported from Peacehaven, England

    @bt_uk day 17 no internet /broadband thanks bt/openreach promised week on week now say 29 th 5weeks without service they disconnected on 27/11 worst service provider award goes to bt/openreach

  • JonnyHurst24 Jonny Hurst (@JonnyHurst24) reported from Hove, England

    @UFCEurope @btsport I wish he won this fight so bad

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.

  • terrymynott Terry Mynott - twitch.tv/terrymynott (@terrymynott) reported from Brighton and Hove, England

    @bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.

  • Pryor_27 James Pryor (@Pryor_27) reported from Brighton and Hove, England

    Hi @btsport I need to cancel my subscription, but your online facility NEVER works. Could someone please contact me?

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.

  • StephenMear Stephen Mear CBE (HonDArt) (@StephenMear) reported from Saltdean, England

    @bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.

  • Tim_J_Murray Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported from Uckfield, England

    @bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @BBCMOTD This commentary on @btsport is unbelievable! Every 2 seconds how bad BMG are interspersed with how brilliant RM are. Just shut up! Going on and on... 😩

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 1905London TC ⭐️⭐️ (@1905London) reported

    @whataworld222 @bt_uk They do it so you give up and don't bother cancelling. It was a very easy phone call to be honest. I was able to cancel over the phone in less than one minute.

  • gchalk76 Gareth Chalk (@gchalk76) reported

    @bt_uk Absolutely horrendous service. Re-arranged the afternoon to be in for engineer who’s not showed up. Call centre then hung up on the dot of 8pm despite being on hold for what feels like forever. In the meantime I’m still paying for WiFi that’s not working for a third week.

  • whataworld222 WhatEverItMayBe22 (@whataworld222) reported

    @bt_uk @1905London The point is some people can’t do phone calls because of anxiety. I’ve spent ages this morning looking online and can only find that screen, no option to cancel subscription

  • The_Lazzer The Dr Lazzer (@The_Lazzer) reported

    @bt_uk I’m still waiting for this issue to be resolved. No one has called. No one has fixed it. I still can’t see my whole BT package. #nocustomerservice

  • badass8177 Life As We Know It (@badass8177) reported

    @bt_uk No bruv .. I have no mastersocket .. that's what you lot are meant to be doing as well Listen ... I'm irritated with @bt_uk as it is with the back and forth in having to deal with the problems that should be resolved on wed.

  • I_Am_Edwards24 Mike Edwards 🔰🇾🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿 #GlazersOut (@I_Am_Edwards24) reported

    @WWEUK @btsport I have a feeling it's going to be a bad night for Liv...

  • randommuse214 Michelle Ann (@randommuse214) reported

    @bt_uk Are there any known issues in Bedmond, Hertfordshire? Router flashing purple. Thank you.

  • Sharonmarie36 Sharon Dean (@Sharonmarie36) reported

    @bt_uk morning, our WiFi is down but the light on the box is still blue.

  • Crwblyth *** (@Crwblyth) reported

    @btsport watching Tigers on BT Sport 2 via Apple TV app and audio completely out of sync since around half time. Issue present on 2 different Apple TV’s

  • COYS1889 Dan COYS (@COYS1889) reported

    A big problem today and @GlennHoddle and @btsport commentator said it too, Brighton did well to stop any service to Harry or Son through the middle, for me to win this game we needed to dominate the midfield, but were forced to the wings with no productivity #COYS #SPURS #TOTBHA