BT (British Telecom) outages and service status in Hassocks, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Hassocks, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 18, 8:43 PM GMT+1.
- Internet (50%)
- Wi-fi (25%)
- TV (25%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hassocks, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hassocks, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hassocks, England
The most recent BT (British Telecom) outage reports came from the following cities: Hove, Brighton, Horsham, Balcombe, and Uckfield.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 24 hours ago |
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TV | 5 days ago |
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Wi-fi | 13 days ago |
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Internet | 13 days ago |
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Internet | 1 month ago |
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Internet | 1 month ago |
Nearby cities with recent reports
Community Discussion
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BT (British Telecom) Issues Reports Near Hassocks, England
Latest outage, problems and issue reports in Hassocks and nearby locations:
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RKAsh (@rosiekent_kent) reported from Ashington, England@bt_uk had text saying BT email account compromised. Hours on chat and email account now not on main account. Please help urgently
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Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported from Uckfield, England@bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown
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BHAFC smithy (@BHAFC_smithy) reported from Lindfield, England@bt_uk many people have this problem On my ps5 it says I’m on wofi Everything works exept the NAT type. An issue on ur end. Fix it
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Jacqui Woodley (@bigstaxjac) reported from Burgess Hill, England@DavidGArnold @bt_uk Goodness! 👏 What a palaver tho! We've been in your position and feel your pain. We left BT in a uff many years ago, cause they were pants, vowed never to return (you could add that to the end of your play)! They're all sneaky buggers to be honest. WE WANT THE WHOLE BANANA!!🍌
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Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England@bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....
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Liam Jackson (@actionjack84) reported from Haywards Heath, England@NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure
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Terry Mynott - twitch.tv/terrymynott (@terrymynott) reported from Brighton and Hove, England@bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.
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𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕 (@Jaklloyd) reported from Horsham, EnglandCongrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt
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Susan Fourtané (@SusanFourtane) reported from Brighton and Hove, England@bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.
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Mike smith (@Mick1082) reported from Brighton and Hove, England@bt_uk I can’t dm the account number as I don’t know it, it’s a holiday let that I’m having to stay in due issues at my normal place
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Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England@bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?
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Jonny Hurst (@JonnyHurst24) reported from Hove, England@UFCEurope @btsport I wish he won this fight so bad
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Nath (@Nathan_Hampson_) reported from Hove, England@bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.
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Kat Blakeborough (@katb217) reported from Brighton and Hove, England@bt_uk help! How can I cancel my grandads by sports subscription?! There’s nothing on your website to help me with this! #frustrated
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C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England@virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt
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Nath (@Nathan_Hampson_) reported from Hove, England@bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.
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Simon Martin (@simonmartin_art) reported from Brighton and Hove, England@bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?
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Dan Garrett (@dan_garrett1) reported from Hove, England266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Lou (@Lashes_N_Ink) reported@bt_uk She doesn’t have an account with you. She was going to be a new customer. Seen as you didn’t come to install on the day agreed, and the installation didn’t take place. Surely there’s no chance of her being billed?
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Trina S 💙 (@BrownEyedGirlGB) reported@bt_uk you then went onto confirm to refuse to cancel the Digital Voice appointment even though your records show the telecare equipment hasn’t been upgraded yet and that the notes say I’ll be in touch when it is. Rep went on to say we might be left without a line, like a threat
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Jac Dee 🇺🇦 (@Jacsplace3) reportedDear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing
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Stockport871 (@stockport871) reported@bt_uk Hello, yesterday I highlighted I needed some extra support and the reasons why are on my account. I had a message to direct message you and you’d get back to me but you haven’t, any chance of hearing anything back? I’m now 8 days over the promised call back from a serious issue.
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Nikki Anderson (@NikkiOsbor4715) reported@bt_uk OVERCHARGED by this awful company again.... emailed them...no response, telling me on twitter to phone them and wait for hours for the phone to be answered. Contract up soon cannot wait awful company. GIVE ME MY MONEY BACK how can you overcharge me 🤬🤬
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H (@countrymousie) reported@btbusinesscare It's dropping in and out. I have no mobile signal here so I suspect Starlink is my best bet
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KG40 (@KG40332532) reported@bt_uk Please fix the problem with your email. x
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Gary Banks (@Banksie_FB5) reported@bt_uk I was told, on Sun, that it was planned 2b here Mon. Then told Mon it was planned 2b here Tues. Now told tomorrow. If the engineer had tested his work before he left I may not have been in this position! Now I’ve had to cancel a job of work “in case” this persists! #unacceptable
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Garv Mittal (@garv25mittal) reported@bt_uk I have called countless times…the issue is the appointment gets rescheduled automatically and there is no intimation. I have waited for 05 hours today just for your agent to say the appointment has been rescheduled to 03 May AM slot. I need this to be escalated immediately
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Chris McGregor (@CmucG) reported@bt_uk is this one of your numbers 01438382072. Since deciding to cancel my services with you today this number has called me 5 times. It is harassment. You had your chance to keep me when I called to say I had a better offer elsewhere. Your offer was rubbish and refused.