BT (British Telecom) Outage Report in Hassocks, West Sussex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hassocks, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hassocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hassocks, West Sussex, England
The most recent BT (British Telecom) outage reports came from the following cities: Worthing, Horsham, Brighton, Seaford, Henfield and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
Phone | |
| Horsham |
TV | |
| Brighton |
Internet | |
| Horsham |
Internet | |
| Brighton |
Internet | |
| Worthing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Hassocks, England
Latest outage, problems and issue reports in Hassocks and nearby locations:
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Dan Garrett
(@dan_garrett1) reported
from
Hove, England
266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom
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Nath
(@Nathan_Hampson_) reported
from
Hove, England
@bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.
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Sky Apperley
(@skymook) reported
from
Worthing, England
Dear @bt_uk, you can detect when someone is using a war dailer on your network. The 10,000 hang ups after a 1 second call is a give-a-way. Please ban them after 25 hang ups and spare us the following scam callers. Regards.
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Tim Murray 🇬🇧🔶🇪🇺
(@Tim_J_Murray) reported
from
Uckfield, England
@bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown
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Benjamin Tindal 🏳️🌈🎮🐻
(@benjamin_tindal) reported
from
Saltdean, England
@bt_uk I'm sorry but it's not good enough, your engineers caused this issue at 12pm yesterday. You should be fixing this as a matter of urgency
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Stephen Mear CBE (HonDArt)
(@StephenMear) reported
from
Saltdean, England
@bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.
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Hannah Bamford
(@whambam__) reported
from
Brighton and Hove, England
Spoke to 2 people @bt_uk today. One on live chat who palmed me straight off on someone else, started a complaint but then couldn’t be bothered to finish it. The next guy was more helpful - clearly sick and tired of having to deal with all these issues. 2/3 (sorry there’s more)
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Jonny Hurst
(@JonnyHurst24) reported
from
Hove, England
@UFCEurope @btsport I wish he won this fight so bad
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Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA
(@stuartj425) reported
from
Horsham, England
@btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?
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Paul Brown (Charlie)
(@paulbrown22) reported
from
Southwater, England
@rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue
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LondonRoad-community
(@LondonRoadLAT) reported
from
Brighton and Hove, England
@bt_uk Similar problem with my wife's email a/c. Seems to be SMTP function rather than IMAP - emails have been received but not sent.
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The Heath Tavern
(@TavernHeath) reported
from
Haywards Heath, England
@danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍
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Liam Jackson
(@actionjack84) reported
from
Haywards Heath, England
@NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure
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Terry Mynott - twitch.tv/terrymynott
(@terrymynott) reported
from
Brighton and Hove, England
@bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.
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Nath
(@Nathan_Hampson_) reported
from
Hove, England
@bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.
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C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt
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Paul Brown (Charlie)
(@paulbrown22) reported
from
Southwater, England
@bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....
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Rob Cracknell
(@ROBERT19744) reported
from
Haywards Heath, England
@bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.
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Hannah Bamford
(@whambam__) reported
from
Brighton and Hove, England
Thought I was done awful customer service @bt_uk when I cancelled in April. They have record of my phone call (where I was told there was no point in staying with BT as my broadband was never going to get any better) but no one bothered to process the cancellation 1/2
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Sewell
(@mrbensewell) reported
I pay a total amount of £58 a month for live football to @btsport and @NOWTV. Never had issues streaming using these services. Ironically, as an Amazon Prime customer I have bonus of them broadcasting a game not covered. Disappointing @primevideosport
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David Hill
(@Hillatron84) reported
@AmazonHelp I don’t have the problem, Amazon has the problem. Once again not being able to deliver a quality product, unlike @btsport or @SkySports
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Jamie Clarke
(@jamieclarke) reported
Picture quality of @PrimeVideo Premier League in UHD nowhere near as good as that of @btsport Bad compression. Looks awful on AppleTV and Xbox Series X. Best on LG TV app but still not great. Sound popping as well.
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Jack Duncan🔻🏳️🌈
(@JackDunc1) reported
I hope them and everyone at @btsport understands the nature of the 'family values' trope. If not, may I suggest you stop pretending to support the #RainbowLaces campaign?
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hairy_marmite
(@HairyMarmite) reported
@bt_uk so we have service problems in Hr9 7ld?
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uta
(@Isaac27McG) reported
I thought my uni WiFi was **** until I came home to @bt_uk WiFi, utter **** house from them
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Ryan Mackie
(@ryansmackie) reported
@AmazonHelp You help is pathetic. Suggest you leave the football coverage to @skytv and @btsport who know how to provide good quality coverage of games
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Pete
(@Pete_2017_) reported
@bt_uk As long as they ain't using bt broadband they will probably be fine. Not even the CEOs office can sort a problem Adam Pringle stated its ethical to penalise customers and leave them without service so what chance do us poor consumers have with goosed roadband 😭
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Ashley Carter-Knowles
(@Ashley_Knowles3) reported
@npage88 @primevideosport Where’s the positive?! You can’t record it, can’t pause it and fast forward. Doesn’t have a decent app like @btsport. It’s awful. I was lucky tonight, didn’t have too many issues but I feel like I can’t touch my phone in fear of spoiling a goal etc. Yeah should be good that!
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Mike Gauntlett
(@Sodbury) reported
@btbusinesscare My complaint about having to wait until 19 January for installation is now DOUBLY INSULTING - I advised my son to order, which he did. His house is on same property as mine and he has been advised that his installation is 15 December....!!!