Is BT (British Telecom) having an outage in Hassocks, West Sussex, England?

Sophie Williamson-Stothert (@1Sophie_W) reported 9 days ago from Brighton and Hove, England

@BTCare Hi Laura G, yes they are. An engineer came out to us and said one of your contractors has cut out line to connect another. It looks like it won’t be fixed until tomorrow. That will be four days without broadband...

Luke Nicholls (@Luke_edie) reported 11 days ago from Burgess Hill, England

@BTCare My broadband is not working on the same day that Virgin Media have started digging up the pavement outside my house. Flashing purple light. Please can someone look into this?

North Stand Seagull (@north_seagull) reported 24 days ago from Hove, England

@bt_uk why isn’t btSport not working -my internet is up and running and yet my tv won’t connect so I’m paying for channels I’m not getting -tried restarting yes router unplugged the boxes and restarted but no connection toon help !!

BEVERLEY JENKINSON (@BevsieStone) reported one month ago from Hove, England

I want to watch Blackburn Rovers v Reading on 23/08/18. It's on the red button on Sky Sports but I have BT sport and Sky sports main event please help @btsport @btsportfootball @BTCare @bt_uk @BTGroup #football #blackburnrovers

Paul Brown (Charlie) (@paulbrown22) reported one month ago from Southwater, England

Is see Glenn Hoddle is talking rubbish again - what a poor pundit and awful commentary from @btsport yet again

Nic Sparasci (@NicSparasci) reported one month ago from Lewes, England

@BTCare hi there, we've just moved into a new home and need an old (ancient) BT box removed; who can we contact for help?

James (@jimellis123) reported 3 months ago from Worthing, England

With my recent experiences with @bt_uk and @BTCare it pains me to sing along with their current TV ad. My love of New Order outweighs my disappointment of BT's piss poor service.

gally (@gsegger) reported 3 months ago from Haywards Heath, England

@bt_uk @BTCare the team that never gives and always lets you down.. 5 weeks going on to 6 weeks with problems but it’s okay cos they don’t actually give a shit at all fucking fuming is a understatement wish i never renewed my contact when I did

Queerdy Beardy Samuel (@BeardySamuel) reported 3 months ago from Hove, England

@BTCare Slow speeds, though today I'm struggling to connect to WiFi despite the blue light.

Queerdy Beardy Samuel (@BeardySamuel) reported 3 months ago from Hove, England

@BTCare Hub lights are blue right now, the connection issue was persisting yesterday when I had my laptop plugged in to the hub.

Queerdy Beardy Samuel (@BeardySamuel) reported 3 months ago from Hove, England

@BTCare Just checked using the My BT app and it says there are no problems in my area. Next step?

Queerdy Beardy Samuel (@BeardySamuel) reported 3 months ago from Hove, England

@BTCare struggling with my wireless Internet connection this week. Are there problems in Hove, UK?

gally (@gsegger) reported 3 months ago from Haywards Heath, England

@BTCare right another day another prob my hub is flashing again purple yellow then goes back to blue so all this chasing it still not working properly over a month of shit with you am I getting so bored of always chasing you and wasting time.....

gally (@gsegger) reported 3 months ago from Haywards Heath, England

@BTCare any news on roughly I will get a phone call as never did yesterday from your faults team

Emily Sherwin (@EmSh8944) reported 4 months ago from Lancing, England

@BTGroup @btsport @YouTube BT used to do free champions league games on Freeview every other week but now you have to have an hd box or ultra box or have already subscribed to something else BT related So why can’t it just be on standard free view now why can’t it be on there it comes down the same wire

Miriam R Watson (@mwatsonlux) reported 4 months ago from Hassocks, England

@BTCare 24hrs later...still #nocallback as promised by #Livechat #appalling lack of service

Kris Hodge (@J3ddN3r0) reported a minute ago

@BTCare @caymsortweeted @BTCare any news on the timescale of outage. Losing business like crazy! #unemployedifthiscontinues

Matt Gilbert-Warsop (@bobmanuk) reported a minute ago

@BTCare @OpenreachHelp 4 months waiting for you to organise a working phone line, it is STILL not working, Tried talking to BT staff and get hung up on. Im sick of the weekly promises just to get let down repeatedly

Jade Skilling (@jadeskilling_) reported 23 minutes ago

@BTCare I understand a lot of people on the site have had the same problem, so I don’t understand why it seems like this is the first time BT have heard about this site & the fact it’s a fibre connection?

Renico Nameplates Ltd (@renico_ltd) reported 30 minutes ago

@btbusinesscare help???

Jade Skilling (@jadeskilling_) reported 34 minutes ago from Coventry, England

@BTCare your customer service is HORRENDOUS... feel like you’ve never dealt with anyone moving in to a new build before because no one seems to know what to advise us?!?! So much conflicting information - so poor!

Barnesy (@oldsnotter) reported 37 minutes ago

Catastrophic experience with @bt_uk @BTCare Happy to have switched immediately back to @SkyUK Never again BT, never again! #MASSIVEFAIL

Renico Nameplates Ltd (@renico_ltd) reported 38 minutes ago

@BTCare @bt_uk we had a lovely engineer Craig, who has had to ask for a cable replacement. But...4 days to change a cable? Our business has no phone or internet access? #help #nouse

Chris Chilton (@Chris181266) reported 40 minutes ago

@BTCare If this is any help these are the numbers they used to call me 01639676590 & 01639678450

Andy Johnson (@AndyJohnson9511) reported 40 minutes ago

@btbusinesscare Still not sure with my router location that a 4G signal would be picked up by the dongle. #rurallife #oldhouses

They Say to Tweet (@TheySayIHaveTo) reported 49 minutes ago

@BTCare Unbelievable. You send out price change notifications during summer holidays and expect us to sort out broadband/phones at time of year children change schools. For the sake of 10-days your customer 'care' team cannot show flexibility on my current contract.