BT (British Telecom) Outage Report in Hassocks, West Sussex, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
The latest reports from users having issues in Hassocks come from postal codes BN6.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hassocks, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hassocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Hassocks, West Sussex, England
The most recent BT (British Telecom) outage reports came from the following cities: Hove, Hassocks, Brighton, Haywards Heath, Horsham, Seaford, Burgess Hill, Shoreham-by-Sea, Lewes and Uckfield.
| City | Problem Type | Report Time |
|---|---|---|
 Hove |
Wi-fi | |
| Hassocks |
Internet | |
| Brighton |
TV | |
| Brighton |
TV | |
| Haywards Heath |
Wi-fi | |
| Haywards Heath |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hassocks, England
Latest outage, problems and issue reports in Hassocks and nearby locations:
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Benjamin Tindal 🏳️🌈🎮🐻
(@benjamin_tindal) reported
from
Saltdean, England
@bt_uk I'm sorry but it's not good enough, your engineers caused this issue at 12pm yesterday. You should be fixing this as a matter of urgency
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Rob Cracknell
(@ROBERT19744) reported
from
Haywards Heath, England
@bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.
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The Heath Tavern
(@TavernHeath) reported
from
Haywards Heath, England
@danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍
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Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA
(@stuartj425) reported
from
Horsham, England
@btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible
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LondonRoad-community
(@LondonRoadLAT) reported
from
Brighton and Hove, England
@bt_uk Similar problem with my wife's email a/c. Seems to be SMTP function rather than IMAP - emails have been received but not sent.
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?
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Liam Jackson
(@actionjack84) reported
from
Haywards Heath, England
@NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure
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Hannah Bamford
(@whambam__) reported
from
Brighton and Hove, England
Spoke to 2 people @bt_uk today. One on live chat who palmed me straight off on someone else, started a complaint but then couldn’t be bothered to finish it. The next guy was more helpful - clearly sick and tired of having to deal with all these issues. 2/3 (sorry there’s more)
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Nath
(@Nathan_Hampson_) reported
from
Hove, England
@bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.
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Dan Garrett
(@dan_garrett1) reported
from
Hove, England
266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom
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Nath
(@Nathan_Hampson_) reported
from
Hove, England
@bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.
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Stephen Mear CBE (HonDArt)
(@StephenMear) reported
from
Saltdean, England
@bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.
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C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt
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Hannah Bamford
(@whambam__) reported
from
Brighton and Hove, England
Thought I was done awful customer service @bt_uk when I cancelled in April. They have record of my phone call (where I was told there was no point in staying with BT as my broadband was never going to get any better) but no one bothered to process the cancellation 1/2
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Terry Mynott - twitch.tv/terrymynott
(@terrymynott) reported
from
Brighton and Hove, England
@bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.
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Paul Brown (Charlie)
(@paulbrown22) reported
from
Southwater, England
@bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....
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Paul Brown (Charlie)
(@paulbrown22) reported
from
Southwater, England
@rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue
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Jonny Hurst
(@JonnyHurst24) reported
from
Hove, England
@UFCEurope @btsport I wish he won this fight so bad
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Tim Murray 🇬🇧🔶🇪🇺
(@Tim_J_Murray) reported
from
Uckfield, England
@bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Cherry
(@JoeCherry09) reported
@bt_uk have waited over an hour to speak to someone on the phone for help. My internet keeps dropping and the signal is poor in all rooms. To the point where we use our mobile data instead of our WiFi. Can this be sorted?
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Neil White 🚢⚓📸
(@neilwhite483) reported
from
Paisley, Scotland
Good afternoon @bt_uk Not impressed being in a queue on the phone for more than 30 minute now to report an issue. Not a great impression!!
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Bríd 3.5% 🇮🇪🇪🇺
(@akaSpearBird) reported
@bt_uk I’ve had no internet since19th Dec. Despite numerous promises, I am still without any service - and this in a pandemic with an OH recovering from covid. Worst customer service EVER! Just broken promises and lies. I’m at my wits end!!!!
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MDelgon
(@MDelgon) reported
Hi @bt_uk, we moved our Internet with you on Monday. We "got" service but we are still waiting for the kit to arrive. It was resent and again stuck in Royal Mail. Currently with no internet and we WFH. Any help? Customer service lines are too busy and don't pick up. Thanks
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ollie huxford
(@ollie_rfc) reported
@cookdar @ReadingFC @btsport Ah that sucks mate. Such a shame :(
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bryan duffy
(@bryandu07869377) reported
@bt_uk Well I stay in a rural village in Scotland and because the exchange is too far away from us and the lines they run the broadband down are about 70 years old so it will never be reliable so where’s my £100 🤔
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Rich Pearce
(@RichPearce) reported
@BrianCushley @bt_uk @darrellcurrietv If you have a read of the full thread, BT support have explained the support measures a number of times to other people raising the same point/question re what his happening in the other parts of the UK.
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maxine byrne
(@maxinebyrne9) reported
@bt_uk if u value super fast broadband, good customer service, eng arriving, the decency of a call back, your complaint handled properly then DON’T GO NEAR BT!!! They do as they want, when they want, sod the customer - no income, no home schooling, who gives a damn. Not BT
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Luke Smith
(@lukesmithdj) reported
@bt_uk meant to have internet switched on Wednesday, told hub is faulty so new ones arrives today which is also not working (so probably wasn't the hub) Now 45 mins on hold so far and nothing. Not the best start to your service... 😠 @BTGroup
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David Taylor
(@Dave_taylor_iw) reported
@btsport I enjoy watching BBL on @Btsports, but am getting annoyed at losing the last 5 overs on most of the games. Therefore, unless I wait for the highlights, I never get to see which side wins. This I find very frustrating. Can you do something to correct this situation?