BT (British Telecom) Outage Report in Hassocks, West Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hassocks, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hassocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Hassocks, West Sussex, England
The most recent BT (British Telecom) outage reports came from the following cities: Haywards Heath, Horsham, Worthing, Brighton, Hove, Uckfield, Henfield, Balcombe, Seaford, Newhaven and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
 Haywards Heath |
Wi-fi | |
| Horsham |
Internet | |
| Worthing |
||
| Brighton |
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| Brighton |
Phone | |
| Brighton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hassocks, England
Latest outage, problems and issue reports in Hassocks and nearby locations:
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Simon Martin
(@simonmartin_art) reported
from
Brighton and Hove, England
@bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?
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Nath
(@Nathan_Hampson_) reported
from
Hove, England
@bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.
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Benjamin Tindal 🏳️🌈🎮🐻
(@benjamin_tindal) reported
from
Saltdean, England
@bt_uk I'm sorry but it's not good enough, your engineers caused this issue at 12pm yesterday. You should be fixing this as a matter of urgency
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Paul Brown (Charlie)
(@paulbrown22) reported
from
Southwater, England
@bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....
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Rob Cracknell
(@ROBERT19744) reported
from
Haywards Heath, England
@bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.
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Liam Jackson
(@actionjack84) reported
from
Haywards Heath, England
@NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure
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Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️
(@otoole72) reported
from
Horsham, England
Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc
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Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA
(@stuartj425) reported
from
Horsham, England
@btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible
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C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt
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Terry Mynott - twitch.tv/terrymynott
(@terrymynott) reported
from
Brighton and Hove, England
@bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.
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Paul Brown (Charlie)
(@paulbrown22) reported
from
Southwater, England
@rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.
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Stephen Mear CBE (HonDArt)
(@StephenMear) reported
from
Saltdean, England
@bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.
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LondonRoad-community
(@LondonRoadLAT) reported
from
Brighton and Hove, England
@bt_uk Similar problem with my wife's email a/c. Seems to be SMTP function rather than IMAP - emails have been received but not sent.
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Jonny Hurst
(@JonnyHurst24) reported
from
Hove, England
@UFCEurope @btsport I wish he won this fight so bad
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The Heath Tavern
(@TavernHeath) reported
from
Haywards Heath, England
@danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍
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Nath
(@Nathan_Hampson_) reported
from
Hove, England
@bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.
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Tim Murray 🇬🇧🔶🇪🇺
(@Tim_J_Murray) reported
from
Uckfield, England
@bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Red Daz
(@Mozza1304) reported
Appalling service yet again from @bt_uk. No internet now since Friday, was supposed to come today to rectify the problem and haven't turned up, making my wife miss a very important Zoom meeting. Will be looking to cancel my subscription if this is how you treat customers.
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dom
(@domiroquai_) reported
@bt_uk Already done that Dee! You put the phone down on me promising to phone me back and never did
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Jon Pinkerton
(@pinkyisatwit) reported
@bt_uk we have been cut off from broadband since 14th Dec due to you switching our line without authorisation. Now being told by the ‘priority’ reconnection team that they can’t do anything until 11th January. Not acceptable. Please help.
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kelly Harrison
(@kellyHa68537761) reported
@bt_uk BT have been charging us for SPORTS even though we cancelled the whole package, please can you look into this and refund/cancel the invoice as this is incorrect. Thanks
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Doneill 🇮🇪🍉🐶
(@donthefool) reported
@bt_uk It’s not down it’s just terrible
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Benjamin Cruise
(@benjamincruise) reported
@BTCare is such a good service! Worth the extra money from other services provider's!
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Dan Abraham
(@DanAbraham01) reported
@bt_uk your customer service is absolutely appalling. Constantly being transferred between departments, put in queues, no-one intereted in helping solve a simple problem. Apparently your Twitter ‘assists with all things’. I’m not holding my breath....
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rebekah leyland
(@LeylandRebekah) reported
@bt_uk hi my internet has been down since Friday now. Is there something going on in the WN7 area that’s made it go off?
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Phoebe and Milo
(@milo_phoebe) reported
@bt_uk just spoke to BT to discuss prices as I am paying a premium price for average service, much more than their well-reviewed rivals. No joy so after > a decade I will have leave them. No reward for loyalty!
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I’m president elect,no I’mPresident elect
(@StewartPinner1) reported
@TalkTalk Well that proves the point I was saying I wish I had chosen you and not @bt_uk as my provider. Ironic you replied to a complaint about @bt_uk and they haven’t bothered. Not that I’m the least surprised they couldn’t careless. I will use you next time for sure.