BT (British Telecom)

BT (British Telecom) Outage Report in Widford, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Widford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Widford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Widford, Hertfordshire, England 03/28/2026 08:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Widford, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Enfield Town, Stevenage, Barnet, Hertford, Harlow, Broxbourne, Stansted Mountfitchet and Waltham Abbey.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Widford, England

Latest outage, problems and issue reports in Widford and nearby locations:

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • Barneteye Roger Tichborne/Rog T (@Barneteye) reported from Barnet, England

    @andrewsduncan1 @btsport They have a policy of employing crap analysts

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • Illtydeyes Rob Furber who will K.B.O (@Illtydeyes) reported from Sawbridgeworth, England

    @bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • wp257 Warren Price (@wp257) reported from Barnet, England

    Woke up at 5am to watch #Cricket and #Australia are 3-12! Series lost, but never too late to enjoy @btsport

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • MJ_Wong Michael Wong (@MJ_Wong) reported from Barnet, England

    Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • DodgsonStuart Stuart Valentine Dodgson (@DodgsonStuart) reported from Stansted Mountfitchet, England

    @bt_uk Thank you. Problem solved. That was good customer service.

  • loobylou470 Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England

    @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

  • ThomsonKelvin Kelvin Thomson (@ThomsonKelvin) reported from Barnet, England

    @bt_uk Broadband seems to be down in Barnet area. Please advise

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jessica99977876 Jessica Hall (@Jessica99977876) reported

    @bt_uk it's taken umpteen telephone calls, 3 weeks and 2 cancelled appointments to find out that there's no room in the comms box. We've only moved a mile up the road - shocking customer service!

  • IrishMishra IrishMishra (@IrishMishra) reported

    @BTCare just got off the phone to BT support and haven’t been this shocked in a long time! Their solution was just to not use my laptop while my husband uses his that way internet speed won’t be an issue! In an age of working from home how is this a viable solution?

  • angeljudi Angie C ⚓🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@angeljudi) reported

    @bt_uk thanks for the digital changeover with no option to decline. Live in an area where VOIP required and home phone was for emergencies as mobile signal with any service provider non existent. So if internet down we now have zero communications.

  • KernowChris Christopher Rowe (@KernowChris) reported

    @bt_uk Working on Edge, have restarted Chrome and updated to the latest version, still not connecting via that browser. I hope it's only a session cookie that'll time out, it's just so damn inconvenient. BT Mail is still nowhere as 'good' as the previous Yahoo version.

  • BoxyUK Nick Lawrence Downs (@BoxyUK) reported

    @bt_uk Thats the issue Laura they weren't available last week when the drop happened, very strange and the gentleman on the live chat didn't have a clue why that would be. Can someone check my account to see if there is an issue?

  • sarah_church sarah (@sarah_church) reported

    @bt_uk hi, my internet strength has been getting progressively worse. Had an issue a few months ago, you were going to send an engineer but then I was told it had been fixed. Wi-fi currently not strong enough to stream TV or do zoom calls. I’m the sole user. Can someone help?

  • nrjthompson Noel Thompson (@nrjthompson) reported

    @bt_uk Hi, My Internet keeps dropping since 2pm today, are there any problems in my area or is it due to the weather?

  • gillies_eve Evelyn Gillies (@gillies_eve) reported

    @bt_uk Hi. Hope you can help. Have reported a fault on my mums line. She has been told it will be upto 48 hours before an engineer is able to attend. She is very elderly and has a community alarm, which is obviously not working now. How can she get her phone and alarm working asap. Tnx

  • saorjim72 James R 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@saorjim72) reported

    @bt_uk Hi, Who do I contact to cancel broadband etc for someone who has limited capacity?

  • dkj101 David Jeffery (@dkj101) reported

    @bt_uk Well I'm fed up of paying for a service I don't get!!!!