Is BT (British Telecom) having an outage in Widford, Hertfordshire, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in Widford, Hertfordshire, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Widford, Hertfordshire, England

September 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (58.21%)
  • Phone (19.70%)
  • E-mail (8.96%)
  • Wi-fi (5.67%)
  • Total Blackout (4.48%)
  • TV (2.99%)

BT (British Telecom) Outage Map Near Widford, Hertfordshire, England

The most recent outage reports and issues originated from London, Enfield Lock, Welwyn Hatfield, Ware, Widford, Hoddesdon, Elsenham, Welwyn Garden City, and Cheshunt.

BT (British Telecom) in Widford, Hertfordshire, England Comments

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BT (British Telecom) Issues Reports Near Widford, Hertfordshire, England

Latest outage, problems and issue reports in Widford, Hertfordshire, England and nearby locations:
  • lorrainemking
    Lorraine King (@lorrainemking) reported from London, England

    @BTCare I tried but after a 15 minutes nothing was happening. Your shit service has been more than shocking. If you treat a new customer like this who is still within the 14-day cooling off period I dread to think how you treat those who are stuck in a contract.

  • lorrainemking
    Lorraine King (@lorrainemking) reported from London, England

    .@BTCare spoken to two different advisors. One said my broadband should be working now (it isn’t), the other said it won’t be working until Sept 22 which means I’ll be without broadband for five days. I was originally told 24 hours. Advisors clearly make things up. Shitty service

  • lorrainemking
    Lorraine King (@lorrainemking) reported from London, England

    @FlyMax1 @BTCare It’s been shit. I was told 24 hours now 24 hours later I’m told they don’t have a Scooby of when it will be fixed. That’s unacceptable

  • Captain_Deltic
    Roger Ford (@Captain_Deltic) reported from Welwyn Garden City, England

    @BTCare is there a problem at the Welwyn Garden City exchange? BTinternet keeps dropping out and is very slow. My business broadband account over a separate BT Phone line is even slower.

  • Rachel_Moses_
    (((RachelMoses))) (@Rachel_Moses_) reported from London, England

    @BTCare I have recently had trouble with my Internet connections. So I have repeatedly been onto your site for help. Today an engineer came around to repair my connection and he left about 30 mins ago claiming the problem was solved. It has not been and my connection is 1/?

  • samjmoseley
    Sam (@samjmoseley) reported from Ware, England

    @bt_uk @BTCare I’ve had two calls today from 01261397285 & 01361972465 claiming to be BT telling me that my internet is infected and I need to give them details to fix. Sounds like a #scam #nuisancecalls

  • GregBarrowman
    Greg Barrowman (@GregBarrowman) reported from Enfield Lock, England

    @virginmedia My issue with @btsport has been “under investigation” for the last two weeks. Calls to the UK, India and the Philippines and no one has an answer. Can someone please for help me?

  • ThatNerdWill
    Will Harrison (@ThatNerdWill) reported from London, England

    Well done again @BTCare - another fine example of customer service excellence. Web chat unable to help gave me a phone number to call where I’ve been calling with no answer for 15+ minutes so far. Paying for 50mb broadband, receiving 2.6mb at best.

  • bexbeach
    Becky Beach (@bexbeach) reported from Enfield Lock, England

    @BTCare 1/2 Hi Dale. You are the 3rd or 4th team member to respond so some info may not be showing. Signal keeps dropping. No obvious reason why. My phone doesn’t automatically connect to WiFi even though it is set to do so.

  • bexbeach
    Becky Beach (@bexbeach) reported from Enfield Lock, England

    @BTCare It’s working but my issue is that the signal keeps dropping and I regularly have to reboot it. Also my iPhone X no longer automatically connects. That shouldn’t be happening. So what tests can we carry out to establish what’s causing the issue.

  • Ankit1910
    Ankit Saxena (@Ankit1910) reported from London, England

    @BTCare Have done that. I’m extremely frustrated and disappointed with the service I’m getting. Please do send the required information ASAP

  • kevinmitchell50
    kevin mitchell (@kevinmitchell50) reported from London, England

    @TheBoxingWriter @btsport Not a lot in it, I grant you, David. Fury out-thought Wlad, AJ outfought him - and showed extraordinary heart and nous. Intriguing mix of fights. But Tyson hasn’t had a proper row in nearly three years. Saturday was a spar. Panieta crude, slow, unambitious. Fury fit and fast.

  • scottpearce
    Scott Pearce (@scottpearce) reported from Cheshunt, England

    @BTCare Thanks @BTCare had dreadful service with you as well, so maybe not

  • _littlewanders
    Dannii (@_littlewanders) reported from London, England

    Anyone else seen the @EE @btsport Delia Smith ad? Anyone else take real issue that she’s kicking around with raw poultry then touching up her laptop?! Come on Del, you have better hygene than that surely? #freerangefootball

  • itsdanmoore_
    DM (@itsdanmoore_) reported from Welwyn Hatfield, England

    @BTCare Cool that's what I was after. What are my options if they refuse to cancel the cease order? I just can't have internet because someone who doesn't live at the property says I can't?

  • itsdanmoore_
    DM (@itsdanmoore_) reported from Welwyn Hatfield, England

    @BTCare The order is open but you were unable to take over the line because the previous tenants placed a cease order dated October 25th. Surely if the line is active I should get their service through it?

  • itsdanmoore_
    DM (@itsdanmoore_) reported from Welwyn Hatfield, England

    @BTCare Spoke to order management as soon as they opened. Previous tenants are keeping the line active until November despite my order. My router won't work because it's not suitable for fibre. Reckon you could send us a fibre router so I have some sort of service in the meantime?

  • Darkestfrost
    James bartlett (@Darkestfrost) reported from Elsenham, England

    So. I hear @btsport Are losing the @ufc? Well. That's my subscription cancelled then. Only reason I had bt sport. Poor show bt.

  • PeteTimbers
    Peter Timberlake (@PeteTimbers) reported from London, England

    @BTCare Now or in another 48 hours? We first called your people on Sunday. They misdiagnosed a hub fault. It’s now Wednesday and we still have no broadband and no internet connection. Can you guarantee if I contact that address they will fix it immediately? I need better service from BT.

  • PeteTimbers
    Peter Timberlake (@PeteTimbers) reported from London, England

    @BTCare We have been told to keep resetting it for the next 48 hours! That’s not a solution really, is it? It needs to be fixed now.

  • SianIsSmiling
    Sian Nelson (@SianIsSmiling) reported from London, England

    @Fon @BTCare I've literally just purchased a BT FON 24HR pass and now I can't access the network. This is ridiculous how do I get a refund please?

  • SianIsSmiling
    Sian Nelson (@SianIsSmiling) reported from London, England

    @BTCare I've literally just purchased a BT FON 24HR pass and now I can't access the network. This is ridiculous how do I get a refund please?

  • danilo_brg
    danilo (@danilo_brg) reported from London, England

    @bt_uk @BTCare broadband not working, after how long is that breach of contract? On the phone you keep saying unlimited time. On which planet do you live? @WhichUK

  • prettyrhinosaur
    Susan Robertson (@prettyrhinosaur) reported from Cheshunt, England

    @BTCare @SkyUK @MotoGP No. I've been having issues with it for a long time. It isn't recording on Sky either.

  • c_cantore
    Cristiano Cantore (@c_cantore) reported from London, England

    @BTCare No raised on the phone. Account number is GB14059520. I want to know why my order is still not closed after 12 days by today or I’ll cancel everything on Monday

  • Lucanesque
    That chap (@Lucanesque) reported from London, England

    @julia_beam_me_u @BTCare @ICOnews Yep, ex-dir here too... we’re now thinking of just ditching our landline phone and moving to mobile only as we don’t have this issue at all with either of our mobile phones

  • legend200578
    Matt Palmer (@legend200578) reported from Waltham Abbey, England

    @BTCare my bt whole home keeps renaming devices. Any fix for this or do I have to keep comparing mac address?

  • Aaron1OS
    Aaron Os (@Aaron1OS) reported from London, England

    @bt_uk @BTCare I just had a call from someone claiming to be from BT Tech support! clearly a scam call. Just to put it out there. !

  • LimehouseDan
    London Dan (@LimehouseDan) reported from London, England

    @BTCare Hello. Afraid our broadband still isn’t working. In meantime how can we know what our login is so we can use neighbour’s BT Openzone? Thanks!

  • COS__73
    CiaránwithaC (@COS__73) reported from London, England

    @BTCare my Wi-fi has been on and off all day now the router has an orange light and won’t connect at all. Called but was told to call back in 5 hours as systems are down. Checked online and there’s no issue in my area. What am I supposed to do?

  • ConorMegaw
    Conor Megaw (@ConorMegaw) reported from Much Hadham, England

    @powerportraits @PriskMark @BTCare @plusnethelp @Plusnet 2/2 There are 4 VLANS available for us to connect to but they are all “hot”. The new backhaul to the headend(s) should fix this. 3 VLANs should be good from 13th July and the final one from 17th. Perhaps BT could tell you which VLAN you are on?

  • SAMBeastDavid
    David (@SAMBeastDavid) reported from Welwyn, England

    @BTCare Still no LAN or Wifi this morning. I don’t care what your status thing says, there is clearly an issue. Please fix ASAP. In your contract you guarantee a LAN service at all times - so you’re breaching that at the moment...

  • SAMBeastDavid
    David (@SAMBeastDavid) reported from Welwyn, England

    @BTCare Live in a village, so have very poor signal and 4G. Can’t open link. If it’s still down tomorrow, I’ll call again and also ask how I can lodge a formal complaint? Thanks.

  • ConorMegaw
    Conor Megaw (@ConorMegaw) reported from Welwyn Garden City, England

    @powerportraits @PriskMark @BTCare @plusnethelp @Plusnet I agree David. Unless they have installed specific kit in your house, I’m guessing “monitoring your connection” means checking your sync speed. I continuously sync at 40/10 despite the issues in the evenings / weekends. I feel they are choosing to misunderstand the issue!

  • ConorMegaw
    Conor Megaw (@ConorMegaw) reported from Much Hadham, England

    @powerportraits @BTCare @plusnethelp @Plusnet @PriskMark @Ofcom None of the providers want to take responsibility for selling services they can’t deliver. At least 2 no shows by BT Openreach (1 for me and 1 for @powerportraits ). The exchange went live 3 months ago for FTTC & it’s been broken from the start, but they still take orders

  • ConorMegaw
    Conor Megaw (@ConorMegaw) reported from Much Hadham, England

    @BTCare @powerportraits @plusnethelp @Plusnet @PriskMark Plusnet provides my broadband. But @powerportraits in this conversation and many others are having the same issue with yourselves. It is BT Openreach who didn’t show today. All BT companies.

  • nstweets97
    Nikhil (@nstweets97) reported from London, England

    WiFi and customer service on @BTCare are as appalling as each other. Cannot wait to leave once my contract ends. Unacceptable.

  • carlbob
    carlbob (@carlbob) reported from London, England

    @BTCare So it seems - an utter scandal given yahoo, who provide this email service, offer it entirely free. She doesn’t want to keep her account but does want her password reset so she can go in and download her emails and take them elsewhere.

  • Abadesi
    Abadesi (@Abadesi) reported from London, England

    Hey @BTCare I live in SW12 and my broadband has cut off multiple times in the last 90 mins. Your service line says my area isn't affected, I did troubleshooting with my router and its fine - what's going on?

  • T_Rendell
    Tom Rendell (@T_Rendell) reported from London, England

    @BTCare Bye. I hope u see the light. Short term gain = long term bad will and lack of custom

  • Janebcd
    Jane Doy MBPsS (@Janebcd) reported from London, England

    @BTCare I cannot make calls with my landline but I can receive calls. Please Help as I have been shut out of my online account because I forgot my password!

  • pettaw
    Andrew Petterson (@pettaw) reported from London, England

    @BTCare Yes can get online using IPv4. Is IPv6 down at the moment? Any ETA on a fix?

  • pettaw
    Andrew Petterson (@pettaw) reported from London, England

    @BTCare I have no IPv6 connection since Saturday when my broadband went off for 30mins. North Wembley exchange. Live chat useless. Please help.

  • craigjnash
    Craig Nash (@craigjnash) reported from London, England

    So our internet has gone down again for the second time and @BTCare think it’s accept to happen up to 5 times daily? I think we’ll be moving

  • craigjnash
    Craig Nash (@craigjnash) reported from London, England

    @BTCare Well it has never happened with you before this last few weeks, and had never happened when I was with Talk Talk or Sky?

  • craigjnash
    Craig Nash (@craigjnash) reported from London, England

    @BTCare Doesn’t make a lot of difference and it’s just gone down for the second time today

  • smellmycheese
    Jenny (@smellmycheese) reported from London, England

    @BTCare hi, I've had a text confirming I've set up online billing, which is odd since I don't have an BT account! The link in the text to report it doesn't work. Can someone please look into this?

  • Isthmianpodcast
    Isthmian Show Host (@Isthmianpodcast) reported from Waltham Abbey, England

    @bedfordblue968 @tonyhughes50s @FAWSL @Lionesses @btsport coverage is terrible

  • max10mitch
    Max (@max10mitch) reported from Cheshunt, England

    What the fuck @btsport commentary on the UFC cutting out all the time ruined the whole thing

  • Martaaaaaay
    MJ (@Martaaaaaay) reported from London, England

    @btsport what the fuck is Glen Hoddle talking about?!?! Why is he even commentating, he’s awful!! #ChampionsLeaugeFinal #RealLiverpool #RealmadridvsLiverpool #UefaChampionsLeague

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • hawkins_carole
    Carole Hawkins (@hawkins_carole) reported

    @BTCare Just been told by your on line chat people that there is an outage for all BT email clients, can you confirm?

  • wretchedascrisp
    stephedore (@wretchedascrisp) reported

    When I was a kid a POAK was an eye infection. What’s all this make a word out of an acronym shit? Siska Moscow my arse #btsport #chelsea

  • jotootsie
    Jo (@jotootsie) reported

    @BTCare absolutely appalling customer service. 7 calls, 3 hang ups and still issue is not resolved with email account. Pathetic.

  • GrumpyBolloxUK
    Grumpy Bollox (@GrumpyBolloxUK) reported

    @BTCare what’s the point of me giving you loads of info for you to then send an ‘internal’ engineer when we need an ‘external’ one??? No shit Sherlock. Without a phone for 2 weeks - you’ve given my l/line no to someone else. Utter #disgrace. When will external engineer arrive?

  • myclubontv
    My Club On TV 📺 (@myclubontv) reported

    @BTCare @gavalar83 I don't think the problem is limited to the app. I can't access the enhanced player via the website either. The link to it is missing. There's no option to use it. I've had this problem since last night. It was there to begin with yesterday but then has disappeared ever since.

  • XUnicornGirl
    Loz🦄🦄 (@XUnicornGirl) reported

    @BTCare No I gave up considering I had to be up early for work. I think BT forget we all work for a living and cannot sit on the phone for over an hour to try and do what your customer care had told me to do. Waste of my time.

  • CultAvoider
    Stevie (@CultAvoider) reported

    @btsport Absolute shambles of a service, can't see me keeping this much longer

  • ModgePKR
    Modge (@ModgePKR) reported

    @ScotNational @BTCare Is 100% coverage by 2021 possible? I've been told I'll always be on dial up which is bad enough but being the only one in the country would just feel like you're just picking on me...

  • LukeD_Crisp
    Luke Desmond (@LukeD_Crisp) reported

    @BTCare anything you guys can do to help, Not your fault in the first place but surely you can do something to help speed it up. Leaving a business with no internet for two weeks is not cool!

  • BTCustomerBot
    BTCustomerBot (@BTCustomerBot) reported

    Hey @BTCare why is my internet speed 40Mb/s down \ 18Mb/s up when I pay for 64Mb/s down \ 20Mb/s up in Doncaster? #bt #btbroadband #speedtest