BT (British Telecom) outages and service status in Wicken, England

Problems in the last 24 hours in Wicken, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wicken, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wicken, England

The most recent BT (British Telecom) outage reports came from the following cities: Cambridge, and Ely.

City	Problem Type	Report Time
Cambridge	Phone	5 hours ago
Cambridge	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Wicken, England

Latest outage, problems and issue reports in Wicken and nearby locations:

• 
  Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported 1 minute ago from Cambridgeshire, England

  I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!

• 
  Ian Cooper (he/him) 🇺🇦🏳️‍🌈🏳️‍⚧️ (@IanHCooper) reported 1 minute ago from Ely, England

  Urgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things

• 
  Martin Wheatley (@wheatley_martin) reported 3 minutes ago from Swaffham Bulbeck, England

  Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.

• 
  Tyler Thurston (@Cameraman_Tye) reported 5 minutes ago from Dalham, England

  @virginmedia your customer service via whatsapp is laughable, fill in all the information to then get called the wrong name? Can safely say the router, service and customer help was better with @bt_uk

• 
  James Gordon (@jgordon85) reported 5 minutes ago from Waterbeach, England

  @btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬

• 
  Claire Jones (@redhatphoto) reported 8 minutes ago from Cottenham, England

  @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

• 
  Katharine Rosenstiel (@fredngingermad) reported 9 minutes ago from Cambridgeshire, England

  Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning

• 
  Katharine Rosenstiel (@fredngingermad) reported 13 minutes ago from Cambridgeshire, England

  Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting

• 
  MarkL (@Miketango35) reported 14 minutes ago from Ely, England

  @bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff

• 
  Samuel Carvalho (@SamCarvalho) reported 19 minutes ago from Cambridgeshire, England

  @bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

• 
  Martin Wheatley (@wheatley_martin) reported 22 minutes ago from Swaffham Bulbeck, England

  @bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.

• 
  DANYE WEST (@dangmcguinness) reported 25 minutes ago from Mildenhall, England

  I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal

• 
  Ian Farrell (@eyefarrell) reported 27 minutes ago from Milton, England

  I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

• 
  Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported 37 minutes ago from Cambridgeshire, England

  @mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.

• 
  Raymond Docwra (@RaymondDocwra) reported 39 minutes ago from Fordham, England

  Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk

• 
  Guey-Mei Hsu (@MeiKHsu) reported 42 minutes ago from Cambridgeshire, England

  @bt_uk what’s going on with the internet service in Cambridge??

• 
  Faye Holland (@FayeHollandUK) reported 46 minutes ago from Burwell, England

  Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

• 
  Rebecca (@bec20272) reported 53 minutes ago from Chatteris, England

  @bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????

• 
  The Wobbly Gamer 👁️🎮 (@TheWobblyGamer) reported 55 minutes ago from Mildenhall, England

  @bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!

• 
  Rebecca (@bec20272) reported 59 minutes ago from Chatteris, England

  @bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Not Now Dave (@not_now_dave) reported 5 minutes ago

  My broadband service is up soon and was possibly looking at leaving my current provider. Now @bt_uk, @EE and @Plusnet have now added a setup fees they can do one

• 
  gary tordoff (@chinleyman) reported 7 minutes ago

  @bt_uk no internet AGAIN what is going on. Its nearly every day now, what are we paying for. Costing me to use my mobile data (Tesco) at least I can rely on that. How do I claim for the data I’m using and also a refund for not getting the broadband service I’m paying for?

• 
  ANDREW HENDERSON (@AHende1006) reported 8 minutes ago

  @bt_uk 2 hours and 15 minutes to get my replacement Hub up and running on the phone to you. Crap customer experience @EE .

• 
  sue evans (@untidysue) reported 10 minutes ago

  @bt_uk please can you tell me why I can’t test my broadband speed please? Suddenly it’s not working when I go into our garden and it always has before.

• 
  Kristen Covo (@kcovophoto) reported 12 minutes ago

  @bt_uk Not to mention I now have the inconvenience of having to post back your faulty product from a post office (are there any left in London?) Instead of your engineer just taking it. Why do I as a customer have to work for you?

• 
  On-On-On (@clark1919acaw) reported 13 minutes ago

  @bt_uk Hi - sorry, I mean the internet connection has been down all day, so we have been cash only in our store all day .. hopefully it back in tomorrow

• 
  Stewart James (@stewmj81) reported 27 minutes ago

  @bt_uk There is no point they are useless, no help whatsoever.

• 
  Jon Barnes (@jonbarnes10) reported 30 minutes ago

  @bt_uk you app, your website and your twitter account is useless. Dont bother having a twitter account if your answer to “my app is not allowing me to make purchases” is to download the app is the epitome of your customer service

• 
  Cribby Youngs (@CribbyYoungs) reported 31 minutes ago

  @bt_uk Would it be courteous to advise a customer & resident of planned work installation outside of home......? No letters or planning leaflet in area..

• 
  Barbara Starkey (@brassbubs) reported 31 minutes ago

  @bt_uk when are you going to fix your ruddy website. We have been unable to access our account since May! You replied that there is no fault. You are liars. We shall ve looking at leaving you and going to a company that actually cares