BT (British Telecom)

BT (British Telecom) Outage Report in Wicken, Cambridgeshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wicken, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wicken and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wicken, Cambridgeshire, England 11/24/2025 23:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wicken, Cambridgeshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Cambridge, Ely and Mepal.

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City Problem Type Report Time
United KingdomCambridge E-mail
United KingdomEly Internet
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomMepal Wi-fi
United KingdomCambridge Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Wicken, England

Latest outage, problems and issue reports in Wicken and nearby locations:

  • SamCarvalho Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England

    I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!

  • FayeHollandUK Faye Holland (@FayeHollandUK) reported from Burwell, England

    Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

  • jameswright2004 James Wright (@jameswright2004) reported from Witcham, England

    @btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......

  • eyefarrell Ian Farrell (@eyefarrell) reported from Milton, England

    I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

  • millerbowler Ian Miller (@millerbowler) reported from Fordham, England

    @BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.

  • fredngingermad Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????

  • dangmcguinness DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS

  • fredngingermad Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning

  • TheWobblyGamer The Wobbly Gamer 👁️🎮 (@TheWobblyGamer) reported from Mildenhall, England

    @bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!

  • redhatphoto Claire Jones (@redhatphoto) reported from Cottenham, England

    @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

  • EJ_C_Allen EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England

    @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

  • dangmcguinness DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk

  • Miketango35 MarkL (@Miketango35) reported from Ely, England

    @bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • realfootiedad Paul Jeffrey (@realfootiedad) reported from Witcham, England

    In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport

  • SamCarvalho Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England

    @mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • tombsar Arthur Tombs (@tombsar) reported

    @bt_uk Why do you make it impossible to opt-out of BT Wi-Fi? I've tried multiple times over the last two years, and you keep making it harder to find the opt-out button that doesn't work anyway. Just why??

  • misslouiseweale Louise Weale (@misslouiseweale) reported

    After a 3rd no show engineer appointment @bt_uk are still proving to be absolutely no help at all

  • TheMakedah MDM 💙 (@TheMakedah) reported

    @bt_uk We have done that and the fix isn’t holding. It’s enough. Supply the internet AT PACE.

  • Michaelcranston Michael Cranston (@Michaelcranston) reported

    @bt_uk Sadly it seems we are going round in circles. 1) reported issue on 8th, diag check reported fault 2) 14th phone line ok but broadband still poor 3) repeat process on 15th and diagnostics check showing fault. We cannot continue with such poor broadband when working from home!

  • By_Flourish Flowers by Flourish (@By_Flourish) reported

    @bt_uk Business, we’re a nationwide florist and all of our orders come in online. Tried to get someone to come and look at it but completely brushed off on the phone. Our ability to trade is literally hanging by a thread so any help would be appreciated!

  • ChrisHa92822089 Chris Hall (@ChrisHa92822089) reported

    @R055JM @bt_uk Just had this from Parcelforce. "Hi Chris, our tracking indicates there were two parcels due to us under the consignment number ZM64***** 002 was delivered yesterday 14/12/20 however, 001 has not been received into our network from the sender so you will need to contact BT"

  • bhavikdepala Bhavik Depala (@bhavikdepala) reported

    @bt_uk you guarantee a delivery start day for service and failed miserably on day one by not delivering what you said you would. Appalling service. Wish I had never rejoined BT!!

  • rawr_burrito Harri (@rawr_burrito) reported

    @bt_uk Oh this was years ago, they sent an engineer out after warning me if there was no fault I’d have to pay for his time. He found the fault customer services said I didn’t have and fixed it there and then. I’m happily a Virgin Media customer now.

  • cdyer291 Craig Dyer (@cdyer291) reported

    @bt_uk Thanks, Aaron. However, it was dispatched last Thursday evening, arrived at Yorkshire DC on Friday morning and that’s where it’s stayed since! The service went live yesterday and my previous provider turned my service off. No update from Royal Mail.

  • kit_hawkins Kit Hawkins (@kit_hawkins) reported

    @Cre8iveCalne @bt_uk BT Sport app normally goes up and down in quality depending on my connection. What device are you trying to watch on?