BT (British Telecom) Outage Report in Wicken, Cambridgeshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Wicken, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wicken and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Wicken, Cambridgeshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Newmarket and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Newmarket |
Wi-fi | |
| Cambridge |
||
| Ely |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Mepal |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Wicken, England
Latest outage, problems and issue reports in Wicken and nearby locations:
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Ian Farrell
(@eyefarrell) reported
from
Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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James Gordon
(@jgordon85) reported
from
Waterbeach, England
@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
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MarkL
(@Miketango35) reported
from
Ely, England
@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
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Paul Jeffrey
(@realfootiedad) reported
from
Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.
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EJ Allen cosplay- All about that hair!
(@EJ_C_Allen) reported
from
Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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The Wobbly Gamer 👁️🎮
(@TheWobblyGamer) reported
from
Mildenhall, England
@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
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Guey-Mei Hsu
(@MeiKHsu) reported
from
Cambridgeshire, England
@bt_uk what’s going on with the internet service in Cambridge??
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Ian Cooper (he/him) 🇺🇦🏳️🌈🏳️⚧️
(@IanHCooper) reported
from
Ely, England
Urgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things
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Ian Miller
(@millerbowler) reported
from
Fordham, England
@BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Claire Jones
(@redhatphoto) reported
from
Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
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Faye Holland
(@FayeHollandUK) reported
from
Burwell, England
Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
@bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Edu
(@lplanemadbear) reported
@bt_uk why is your website saying no issues in the wifi network when no one has internet ?
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Balu Rajguru
(@BaluRajguru) reported
@bt_uk I’ve already done this twice and have now raised a complaint with BTShop about it.
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Lisa Morris
(@lisa6421) reported
@bt_uk supposed to be getting super fast broadband at over 425 and we are not getting the service we are paying for
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Corehard Limited
(@NRSWA) reported
Apologies to all our clients if you are having difficulty contacting us. We have been without a phone service since November and were hoping that BT would have been able to resolve this by now. In the meantime please contact us through our website. @bt_uk
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David Lee Venters
(@davidleeventers) reported
@bt_uk what package are you talking about , its VOIP THERE ISNYT A PACKAGE ITS FREE u idiot ill ask bloke comes round VOIP USES THJE INTERNET < please realise i am a qualified person not some moron>
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Lisa Gill
(@lippy72us) reported
@bt_uk I have done that, wasted two hours this morning to BT! I have had to cancel them but just putting it out to any any new customers - check your BT package details for unauthorised add on’s - shocking customer service if this is how you need to conduct business
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Nicholas Rumney
(@1eyeinrumney) reported
@bt_uk @BTSopenreach absolutely shocking service from your split organisation. 4 months for fibre switch over. 4 attempts to get OR with hoist to make connection. Leaves property with internet BB disabled until next engineer can come in 5 days. #shabby #basicservicenotincluded
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🥰 Lisa ❤️
(@LisaOhh1) reported
Some absolutely outstanding customer service from @bt_uk - NOT. Left with no wifi since Thursday, no phone signal at home either, sent an engineer without sending a new hub so he couldn’t fix it. Paying £52 a month for this shoddy service. About time I move to a new provider!
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rob nafzger
(@Nagra81) reported
@bt_uk could you please advise when the 5.1 surround sound issue will be fixed on the pro box. It's been over a year now and the box is of no use to me without it.
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Rosemarie Sallufi
(@RoseSallufi) reported
@bt_uk You can't even notify my mother who is a vunerable customer that you are taking her landline down for maintenance....Then you cannot communicate to a real or helpful person anywhere to get support. Considering u r a Comms company YOUR COMMUNICATION IS A BLOODY JOKE