BT (British Telecom) outages and service status in Wicken, England

Problems in the last 24 hours in Wicken, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wicken, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wicken, England

The most recent BT (British Telecom) outage reports came from the following cities: Forest Heath District, Cambridge, and Ely.

City	Problem Type	Report Time
Forest Heath District	Wi-fi	5 days ago
Cambridge	Phone	12 days ago
Cambridge	Wi-fi	15 days ago
Ely	Internet	23 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Wicken, England

Latest outage, problems and issue reports in Wicken and nearby locations:

• 
  Martin Wheatley (@wheatley_martin) reported 47 seconds ago from Swaffham Bulbeck, England

  @bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.

• 
  MarkL (@Miketango35) reported 4 minutes ago from Ely, England

  @bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff

• 
  DANYE WEST (@dangmcguinness) reported 5 minutes ago from Mildenhall, England

  I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal

• 
  Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported 7 minutes ago from Cambridgeshire, England

  I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!

• 
  EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported 8 minutes ago from Milton, England

  @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

• 
  James Gordon (@jgordon85) reported 9 minutes ago from Waterbeach, England

  @btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬

• 
  Katharine Rosenstiel (@fredngingermad) reported 10 minutes ago from Cambridgeshire, England

  Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning

• 
  Faye Holland (@FayeHollandUK) reported 13 minutes ago from Burwell, England

  Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

• 
  Samuel Carvalho (@SamCarvalho) reported 15 minutes ago from Cambridgeshire, England

  @bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

• 
  Rebecca (@bec20272) reported 16 minutes ago from Chatteris, England

  @bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????

• 
  Martin Wheatley (@wheatley_martin) reported 18 minutes ago from Swaffham Bulbeck, England

  Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.

• 
  The Wobbly Gamer 👁️🎮 (@TheWobblyGamer) reported 21 minutes ago from Mildenhall, England

  @bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!

• 
  DANYE WEST (@dangmcguinness) reported 23 minutes ago from Mildenhall, England

  I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV

• 
  Samuel Carvalho (@SamCarvalho) reported 27 minutes ago from Cambridgeshire, England

  @bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

• 
  Ian Farrell (@eyefarrell) reported 28 minutes ago from Milton, England

  I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

• 
  Claire Jones (@redhatphoto) reported 32 minutes ago from Cottenham, England

  @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

• 
  Tyler Thurston (@Cameraman_Tye) reported 33 minutes ago from Dalham, England

  @virginmedia your customer service via whatsapp is laughable, fill in all the information to then get called the wrong name? Can safely say the router, service and customer help was better with @bt_uk

• 
  Raymond Docwra (@RaymondDocwra) reported 35 minutes ago from Fordham, England

  Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk

• 
  Katharine Rosenstiel (@fredngingermad) reported 53 minutes ago from Cambridgeshire, England

  Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting

• 
  Rebecca (@bec20272) reported 56 minutes ago from Chatteris, England

  @bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SGreen (@sigreen78) reported 57 seconds ago

  @bt_uk @cakey12 I have the same issue with the BT app is useless always kicking me out and I have to redo password, pin etc

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 2 minutes ago

  @brian_mcbride1 @bt_uk That's similar experience to my 90 year old mother's complaint about digital switchover and contract renewal. Sent a complaint letter to BT plc, PO Box 334, Sheffield, S98 1BT and received a text a couple of weeks later saying the complaint had been closed but with no resolution.

• 
  Steve Thatcher (@stevethatch77) reported 8 minutes ago

  @bt_uk Thanks for the advice but I am not wasting more time, trying to get hold of you. Part of my complaint is the amount of time wasted trying to sort your error out. The onus is on you to show some customer service and have the decency to contact me following my complaint.

• 
  Owen (@OwenJBlanche) reported 12 minutes ago

  @bt_uk what are you guys doing to the internet in yelland so slow and constantly not getting up to the speeds we pay for

• 
  Holly ®️ (@tctantan) reported 18 minutes ago from Exeter, England

  Almost a yr after i left...and im still getting emails and texts from @bt_uk telling me my bill is ready .. plus they never paid me the money they owed me #BT #EE make it stop

• 
  Simon (@thfcsimonm) reported 21 minutes ago

  @bt_uk I’ve tried that twice. It takes 20 minutes to get through and then I’m sat on the phone a further half hour while your operatives ‘ look into it ‘ and then promise the problem will be resolved. Each phone call is over an hour !!!

• 
  Lee Williams (@LeeWilliams154) reported 21 minutes ago

  @bt_uk Excellent service from Brian at your call centre BT when I called, got everything I wanted and possibly TV from you in a few months

• 
  Brian McBride (@brian_mcbride1) reported 23 minutes ago

  @bt_uk @simboman Hey @bt_uk Spoke to BT 'Guide' this morning & said I wanted to log complaint about this account info being available. Rec'd email confirming that at 09:46 & at 09:48 another email to say complaint closed. Does this require escalating to Allison Kirkby's office to be resolved?

• 
  George Somerville (@geosomerville) reported 25 minutes ago

  WiFi over the last couple of months has been shocking. @bt_uk installed new socket, router etc still bad. Decided to change suppliers but according to BT I don’t have a landline or broadband package with them! This would be fine if I wasn’t paying them £70 a month! Can I find someone to help at BT? No I can’t……

• 
  Ann Merrigan (@MerriganAnn) reported 27 minutes ago

  @bt_uk @bt_uk I want to give a shout out to Andy in your cancellation dept. Very helpful and resolved both my issues. Was night and day compared to the guy I spoke to a week ago