BT (British Telecom) outages and service status in Wicken, England

Problems in the last 24 hours in Wicken, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wicken, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wicken, England

The most recent BT (British Telecom) outage reports came from the following cities: Cambridge, Forest Heath District, and Ely.

City	Problem Type	Report Time
Cambridge	Phone	2 days ago
Forest Heath District	Wi-fi	11 days ago
Cambridge	Phone	19 days ago
Cambridge	Wi-fi	22 days ago
Ely	Internet	29 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Wicken, England

Latest outage, problems and issue reports in Wicken and nearby locations:

• 
  Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported 5 minutes ago from Cambridgeshire, England

  I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!

• 
  Rebecca (@bec20272) reported 6 minutes ago from Chatteris, England

  @bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????

• 
  Raymond Docwra (@RaymondDocwra) reported 6 minutes ago from Fordham, England

  Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk

• 
  Martin Wheatley (@wheatley_martin) reported 14 minutes ago from Swaffham Bulbeck, England

  Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.

• 
  MarkL (@Miketango35) reported 16 minutes ago from Ely, England

  @bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff

• 
  Samuel Carvalho (@SamCarvalho) reported 24 minutes ago from Cambridgeshire, England

  @bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

• 
  Guey-Mei Hsu (@MeiKHsu) reported 25 minutes ago from Cambridgeshire, England

  @bt_uk what’s going on with the internet service in Cambridge??

• 
  EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported 26 minutes ago from Milton, England

  @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

• 
  Faye Holland (@FayeHollandUK) reported 36 minutes ago from Burwell, England

  Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

• 
  Martin Wheatley (@wheatley_martin) reported 36 minutes ago from Swaffham Bulbeck, England

  @bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.

• 
  Ian Miller (@millerbowler) reported 37 minutes ago from Fordham, England

  @BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.

• 
  Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported 37 minutes ago from Cambridgeshire, England

  @mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.

• 
  Tyler Thurston (@Cameraman_Tye) reported 38 minutes ago from Dalham, England

  @virginmedia your customer service via whatsapp is laughable, fill in all the information to then get called the wrong name? Can safely say the router, service and customer help was better with @bt_uk

• 
  Ian Farrell (@eyefarrell) reported 48 minutes ago from Milton, England

  I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

• 
  DANYE WEST (@dangmcguinness) reported 49 minutes ago from Mildenhall, England

  I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV

• 
  Katharine Rosenstiel (@fredngingermad) reported 53 minutes ago from Cambridgeshire, England

  Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning

• 
  DANYE WEST (@dangmcguinness) reported 53 minutes ago from Mildenhall, England

  I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal

• 
  Claire Jones (@redhatphoto) reported 56 minutes ago from Cottenham, England

  @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

• 
  James Wright (@jameswright2004) reported 57 minutes ago from Witcham, England

  @btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......

• 
  Ian Cooper (he/him) 🇺🇦🏳️‍🌈🏳️‍⚧️ (@IanHCooper) reported 57 minutes ago from Ely, England

  Urgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 9 minutes ago

  @bt_uk I've never set foot in Cyprus, I just used a free service on the internet that gives you free access to texts for random numbers all over the world. And it worked.

• 
  🤓 Julie 🤓 (@JulieNobbs) reported 13 minutes ago

  @bt_uk Help! We’ve had a lightening strike n our router has gone off n will not switch back on. We’ve rang the help line 3 times n it keeps finishing the call without giving us the option to speak to someone even though their check assumes there’s nothing wrong. Advice please!

• 
  Dave Tyrrell (@Dajamaky) reported 13 minutes ago

  @bt_uk are absolute *****. After 10 yrs of patchy WiFi we’ve made the move to another provider. 1 week before switch off they have turned off our WiFi . Thanks for nothing, mediocre pricks. I won’t hold my breath for a refund as I have long experience of your “customer service”

• 
  Paul stagg (@Staggly) reported 15 minutes ago

  @bt_uk @arthur_mp after an hour on hold they said they had an issue and would fix in 72 hours - it’s been a week and now they aren’t answering

• 
  keely (@keely490544) reported 17 minutes ago

  @bt_uk disabled discrimination. made complaint. respond to complaint by CALL BACK ONLY what about millions who can't use phone, deaf, stroke, speak issues etc etc etc. disgusting

• 
  Darren Lloyd (@darrenglloyd) reported 20 minutes ago

  @bt_uk can you provide best contact to make a complaint please. I am not a customer, however I am concerned about a recent upselling tactic with my elderly vulnerable aunt when she phoned regarding a line issue.

• 
  Rocket (@UppaRocket) reported 20 minutes ago

  @bt_uk can't get into my account ever since you updated your system, so my bill is now overdue due to your issues

• 
  Kevin Scallan (@ScallanKevin) reported 22 minutes ago

  @bt_uk I have cancelled my ee tv subscription within my cooling off period with customer services but I have not received a returns label to return the equipment. Can you send me a returns label?

• 
  Brian McBride (@brian_mcbride1) reported 23 minutes ago

  @bt_uk With respect, I wasn't suggesting you look at my account, but simply asking if this problem of BT customers unable to access their account & there appear to be, have BT HQ put out an internal notice to the social media team? It looks like the 'guides' are aware but you aren't

• 
  Mo B (@M300bt3) reported 24 minutes ago

  @palmersears @bt_uk I have the same issue, on going for several weeks. When will this be resolved. Can't see bills or any products, requested a paper bill over a week ago and still haven't received that either. @bt_uk