BT (British Telecom)

BT (British Telecom) Outage Report in Wicken, Cambridgeshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wicken, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wicken and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wicken, Cambridgeshire, England 03/01/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (6%)

    Phone (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wicken, Cambridgeshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Cambridge and Ely.

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City Problem Type Report Time
United KingdomCambridge Total Blackout
United KingdomCambridge Phone
United KingdomCambridge Phone
United KingdomEly Internet
United KingdomCambridge Internet
United KingdomCambridge Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Wicken, England

Latest outage, problems and issue reports in Wicken and nearby locations:

  • EJ_C_Allen EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England

    @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    @bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.

  • IanHCooper Ian Cooper (he/him) 🇺🇦🏳️‍🌈🏳️‍⚧️ (@IanHCooper) reported from Ely, England

    Urgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????

  • realfootiedad Paul Jeffrey (@realfootiedad) reported from Witcham, England

    In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • redhatphoto Claire Jones (@redhatphoto) reported from Cottenham, England

    @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

  • millerbowler Ian Miller (@millerbowler) reported from Fordham, England

    @BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.

  • TheWobblyGamer The Wobbly Gamer 👁️🎮 (@TheWobblyGamer) reported from Mildenhall, England

    @bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!

  • fredngingermad Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS

  • fredngingermad Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting

  • Cameraman_Tye Tyler Thurston (@Cameraman_Tye) reported from Dalham, England

    @virginmedia your customer service via whatsapp is laughable, fill in all the information to then get called the wrong name? Can safely say the router, service and customer help was better with @bt_uk

  • Miketango35 MarkL (@Miketango35) reported from Ely, England

    @bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff

  • eyefarrell Ian Farrell (@eyefarrell) reported from Milton, England

    I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

  • jameswright2004 James Wright (@jameswright2004) reported from Witcham, England

    @btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......

  • MeiKHsu Guey-Mei Hsu (@MeiKHsu) reported from Cambridgeshire, England

    @bt_uk what’s going on with the internet service in Cambridge??

  • jgordon85 James Gordon (@jgordon85) reported from Waterbeach, England

    @btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Rob_shillito Rob Shillito (@Rob_shillito) reported

    @bt_uk Also if it’s the area that’s down then bt Wi-fi hotspot isn’t going to work.

  • lindsheartstayx Lindsay 👩‍🦳 (@lindsheartstayx) reported

    @bt_uk my internet is SO slow the download speed is only 6.56 mb which is terrible when we pay for fibre. Any suggestions?

  • tizstu Stu Ballam (@tizstu) reported

    @bt_uk Just fix the issue and if you can’t (because it’s openreach not BT) just increase my package to provide “unbreakable broadband” then refund the cost until the line is fixed. Forward cost incurred to Openreach under your SLA I presume you have!?

  • andysfisher Andy Fisher (@andysfisher) reported

    Not pleased with the level of service from @SkyUK and their service partner @bt_uk. BT openreach came Monday to connect new service, couldn't complete the job and no additional job raised until I chased 4 days later. Still no service and like many, I need it to work from home.

  • KroniiiX KroniX (@KroniiiX) reported

    @btsport Why am I paying for your service when you show French football instead of Tottenham? Ffs you're a joke

  • Eddie_K_1974 ED (@Eddie_K_1974) reported

    @bt_uk Internet down in Faversham ..

  • mrsspanner 👑Anna🇪🇺💙 (@mrsspanner) reported

    @bt_uk I have a 3 handset Premium phone with call blocker, less than 6 months old, which repeatedly cuts calls off after a few minutes of talk time. My old Panasonic phone never did this; any ideas before I send the wretched thing back? Thank you!

  • zippysno1fan Mr.B. (@zippysno1fan) reported

    Is it me getting old?(probably) or has @SkySports @BBCSport @btsport changed football presenters, commentators and pundits for the worst, just to be P.C, rather than quality they already had? Cancelled all my subscriptions due to this. Begrudge paying my TV licence fee as well!!!

  • tizstu Stu Ballam (@tizstu) reported

    @bt_uk Thanks but don’t need another phone call to be told I need to increase my bill due to the failings of BT to provide the original guarantee - Only to have the speed fix after 29 days then break again next month - starting a new 30 days. it’s a scam

  • tizstu Stu Ballam (@tizstu) reported

    @bt_uk But…you said no to sending me a 4G Router until the issue is fixed?