BT (British Telecom) outages and service status in Wicken, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Wicken, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and Phone.
- Wi-fi (50%)
- Phone (50%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Wicken, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wicken, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wicken, England
The most recent BT (British Telecom) outage reports came from the following cities: Cambridge, Forest Heath District, and Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Phone | 9 days ago |
|
Forest Heath District
|
Wi-fi | 18 days ago |
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Cambridge
|
Phone | 25 days ago |
|
Cambridge
|
Wi-fi | 28 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Wicken, England
Latest outage, problems and issue reports in Wicken and nearby locations:
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Raymond Docwra (@RaymondDocwra) reported from Fordham, EnglandFair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk
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The Wobbly Gamer 👁️🎮 (@TheWobblyGamer) reported from Mildenhall, England@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
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Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, EnglandWondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
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MarkL (@Miketango35) reported from Ely, England@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
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Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England@bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.
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Ian Miller (@millerbowler) reported from Fordham, England@BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.
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Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Rebecca (@bec20272) reported from Chatteris, England@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
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Tyler Thurston (@Cameraman_Tye) reported from Dalham, England@virginmedia your customer service via whatsapp is laughable, fill in all the information to then get called the wrong name? Can safely say the router, service and customer help was better with @bt_uk
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Ian Farrell (@eyefarrell) reported from Milton, EnglandI’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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DANYE WEST (@dangmcguinness) reported from Mildenhall, EnglandI wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal
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Ian Cooper (he/him) 🇺🇦🏳️🌈🏳️⚧️ (@IanHCooper) reported from Ely, EnglandUrgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things
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DANYE WEST (@dangmcguinness) reported from Mildenhall, EnglandI wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV
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James Gordon (@jgordon85) reported from Waterbeach, England@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
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Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England@mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.
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Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, EnglandI’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!
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James Wright (@jameswright2004) reported from Witcham, England@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Rebecca (@bec20272) reported from Chatteris, England@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
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Paul Jeffrey (@realfootiedad) reported from Witcham, EnglandIn this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, EnglandOh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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jack250213 (@e4290936) reported@bt_uk calling itself 'customer centric ' grates with me after an internal transfer of my broadband went horribly wrong, then four hard searches on my creditworthiness and three attempts to get BT broadband and a TV package also successfully completed by phone after a time on the phone that I regret all fell through with no explanation or apology. Customer centric? You are having a laugh BT!
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Gloria (@GloriaJudd810) reported@countrymousie @btbusinesscare Got the same problem with sky- disk moved, so no signal, told to go to sky help on T.V that just tells you No Signal 😫
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Alexandra O'Byrne (@AlexaOByrne) reported@simboman @stokeygurl @bt_uk Could not agree more! During my many calls with BT I’ve been told this is affecting tens of thousands of customer accounts. Waiting for my paper bill for which BT “kindly waived the £3 fee”. Luckily, I’m “out of contract” and hence able to move to another provider.
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jpb0332 (@jb0332) reportedBT / Open Reach Worst service ever! Internet service 3rd world Service appalling!! Make appointments to upgrade to full fibre & cancel without any reason or notification! No service at all!! Is there an alternative?? @bt_uk @WeAreOpenreach
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Kevin Flanagan (@KflanaganKevin) reportedNow May 5th still no connection !! Despite endless calls and attempts to get help !’ @bt_uk cut off again transferred then told no information on their screen , started details again now cut off again as lines close at 6pm this is a business account !!! We don’t close at 6 !!
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Sad Banana (@SadBanana9999) reported@bt_uk @ah_potts What “cache what cookies”?? All other apps working just fine. I cant log in BT only. I have been trying for ages! You have sent a bill and I cant access it . Really terrible service😡😡
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Gizmo (@Gizmo83508413) reported@bt_uk Done that already. I might be going mad here. It's your sodding website. It shouldn't be down to me to chase a fix ETA on a fundamental problem you have. This should be information on the website and with you, surely?
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Tommy (@leopardtommy) reported@bt_uk hi BT, I’m still awaiting a response re: my complaint. This is nearly two weeks on and you’ve done roughly NOTHING to connect me to your network.
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ralphaverbuch (@ralphaverbuch) reported@bt_uk login to account but can't see any details on anything anymore? Something is broken. Who do we talk to to sort this?
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Shama Women's Centre (@shamacentre) reportedWeeks with no broadband. Multiple calls. No real help. We are a charity and people depend on reaching us. BTs failure to resolve this issue is not just inconvenient, it is putting vulnerable people at risk. We urgently need BT to take responsibility & fix this. @BTGroup @BTCare