BT (British Telecom) Outage Report in Wicken, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Wicken, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wicken and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Wicken, Cambridgeshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Cambridge, Ely and Mepal.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
||
| Ely |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Mepal |
Wi-fi | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Wicken, England
Latest outage, problems and issue reports in Wicken and nearby locations:
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
@bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
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Ian Farrell
(@eyefarrell) reported
from
Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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James Gordon
(@jgordon85) reported
from
Waterbeach, England
@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
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Guey-Mei Hsu
(@MeiKHsu) reported
from
Cambridgeshire, England
@bt_uk what’s going on with the internet service in Cambridge??
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Claire Jones
(@redhatphoto) reported
from
Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
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Tyler Thurston
(@Cameraman_Tye) reported
from
Dalham, England
@virginmedia your customer service via whatsapp is laughable, fill in all the information to then get called the wrong name? Can safely say the router, service and customer help was better with @bt_uk
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
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The Wobbly Gamer 👁️🎮
(@TheWobblyGamer) reported
from
Mildenhall, England
@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Ian Cooper (he/him) 🇺🇦🏳️🌈🏳️⚧️
(@IanHCooper) reported
from
Ely, England
Urgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Paul Jeffrey
(@realfootiedad) reported
from
Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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EJ Allen cosplay- All about that hair!
(@EJ_C_Allen) reported
from
Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
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MarkL
(@Miketango35) reported
from
Ely, England
@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
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Ian Miller
(@millerbowler) reported
from
Fordham, England
@BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Cowen
(@cowenpj) reported
@bt_uk I am in need of a 3rd Wi-fi disc to solve a Wi-fi connection problem. Have logged this as a fault on 21 Feb and have a VOL ref. Can anyone check if this is being processed please?
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Derek Scurll
(@punningdrummer) reported
Hi @bt_uk our engineer says we have fttc to our house, your website says we can’t get any broadband upgrade. Can you help?
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Wendy
(@DrWendyA) reported
@bt_uk Thank you but no there were not. The problem is still the same. It is affecting the neighbourhood (or at least those in immediate vicinity). I have reported this to BT. IT is also affecting other networks too (to my knowledge). It is not showing as a fault when line tested
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tiffany
(@tiffany06445672) reported
@bt_uk my wifi in sompting/lancing england isn’t working it comes on for 3 mins then goes off again? are others having this problem
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Barrie Wakefield
(@barrie92445222) reported
@jasedurr @bt_uk @WeAreOpenreach That's awful hope it's resolved soon for you guys
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ßryn
(@b184xp7) reported
@bt_uk Where on the site would I see updates to the BT service in general? Just so that I'm kept in the loop.
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Wendy
(@DrWendyA) reported
@bt_uk but there were works being carried out by @AffinityWater outside around the time connection issues began. I also understand that @OpenreachHelp changed the telecommunications pole that links to our properties around this time too
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Jess
(@Jessica1Eve) reported
@bt_uk @rajschahal hi BT you said we would have internet no later than midnight on Monday yet we are still here without internet? The halo you sent us has since been deactivated as I presume you think we have WiFi. Please help
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smjd1401
(@smjd1401) reported
@bt_uk Still don't give a **** do you? 1 more day and the box is coming back in bits
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Sammi O'Neill 💙
(@sammioneill) reported
@bt_uk Yes but we see the whirling circle of doom regular and computer errors saying ‘poor connection’ and then ten minutes later ‘your connection has been restored’. Happy to wait the 10 (now 8 days) but finding this difficult. #workingfromhome