Is BT (British Telecom) having an outage in Wicken, Cambridgeshire, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in Wicken, Cambridgeshire, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Wicken, Cambridgeshire, England

September 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (58.21%)
  • Phone (19.70%)
  • E-mail (8.96%)
  • Wi-fi (5.67%)
  • Total Blackout (4.48%)
  • TV (2.99%)

BT (British Telecom) Outage Map Near Wicken, Cambridgeshire, England

The most recent outage reports and issues originated from Dalham, Cambridge, Ely, Ely, Wickhambrook, Manea, Wicken, and Milton.

BT (British Telecom) in Wicken, Cambridgeshire, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Wicken, Cambridgeshire, England

Latest outage, problems and issue reports in Wicken, Cambridgeshire, England and nearby locations:
  • jrk47
    Jackie RobinsonKiddy (@jrk47) reported from Ely, England

    @BTCare The first two were more complicated with recorded messages that passed from a first to a second then a voice asking how could they help me

  • jrk47
    Jackie RobinsonKiddy (@jrk47) reported from Ely, England

    Ok..., three times now I’ve had a dodgy call centre try to tell me there’s a problem with my internet from BT .... anyone else getting this (stop this please @BTCare)

  • stuartdan88
    Danny Stuart (@stuartdan88) reported from Wickhambrook, England

    @BTCare Thanks for the reply this doesn’t open a webchat or anything and says I need to call to discuss the complaint is this right ? I have just been on the phone to be told they can’t help and another team has to contact me but I always get the same text message which isn’t any help

  • dave_ghanabrown
    Dave Brown (@dave_ghanabrown) reported from Dalham, England

    @TheAxAndSmash @btsport Can’t agree with you more. Had a nightmare when we moved house a couple of months back with them massively over charging me, took forever to get through. No one took any ownership, appalling customer service

  • chrisroy89
    Chris Roy (@chrisroy89) reported from Dalham, England

    @BTGroup @bt_uk @BTCare I raised a complaint almost 6 months ago and my problem has still not been fully solved. I am appalled and thoroughly disgusted with your service and will never be switching providers to you again! It has proved to be the most difficult process I have

  • rando__
    James (@rando__) reported from Dalham, England

    @BTCare had my fibre modem installed yesterday, hub turned up today and broadband not working, been on the phone an hour and put through to the wrong department every time. Can you assist?!

  • Chris_Medd
    Chris Medd (@Chris_Medd) reported from Milton, England

    @BTCare Hmm, I don’t think I was able to get that far as I called up the main customer care number and they advised me of my options. (I could be wrong though)

  • Darkestfrost
    James bartlett (@Darkestfrost) reported from Dalham, England

    @reme22 @btsport @ufc I hate having to watch through an app or online hopefully they will get a Sky channel or I will get an Xbox One otherwise it's a fucking head fuck

  • louiselogic
    Louise Williams (@louiselogic) reported from Cambridge, England

    @BTCare my fibre broadband was due to start yesterday, but was delayed by (at least) 9 days for an engineer appointment (on a workday) due to unexplained ‘technical issues’. The hub and modem are all fitted. The call advisors have no information available. What’s going on?

  • GiveLifeJo
    #CambridgeSoulMidwife (@GiveLifeJo) reported from Histon, England

    @bt_uk @BTCare As a #BT customer I expect a response, which is also what my neighbour expects with help on getting a cable moved on a telegraph pole but BT say they cannot help ! Well let’s see if @virginmedia @SkyUK need any more customers?

  • markinapub
    Mark J Daniels (@markinapub) reported from Soham, England

    @BTCare It was too late to do that, I'd already left the premises; it simply needs the policy updating not me going in to a protracted support conversation about guest WiFi.

  • poppy__may
    Poppy Smith (@poppy__may) reported from Reach, England

    @BTCare Been sitting on a chat for ages and no reply what’s the order customer service number?

  • poppy__may
    Poppy Smith (@poppy__may) reported from Soham, England

    @BTCare @OpenreachHelp We are a new install god knows what the issue is now I can’t keep up! One engineer just left after 3 hours now expecting one this afternoon but won’t get my hopes up. If it’s not working by 3pm tomorrow we will have to go elsewhere we can’t go on any longer like this

  • MrLanMan
    Lance Manasse (@MrLanMan) reported from Stretham, England

    Anyone else having issues with @BTSport #BTSport2 on @SkyUK #SkyQ? Major breakups on all #SkyQ boxes here, all other channels seem ok...

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • hawkins_carole
    Carole Hawkins (@hawkins_carole) reported

    @BTCare Just been told by your on line chat people that there is an outage for all BT email clients, can you confirm?

  • wretchedascrisp
    stephedore (@wretchedascrisp) reported

    When I was a kid a POAK was an eye infection. What’s all this make a word out of an acronym shit? Siska Moscow my arse #btsport #chelsea

  • jotootsie
    Jo (@jotootsie) reported

    @BTCare absolutely appalling customer service. 7 calls, 3 hang ups and still issue is not resolved with email account. Pathetic.

  • GrumpyBolloxUK
    Grumpy Bollox (@GrumpyBolloxUK) reported

    @BTCare what’s the point of me giving you loads of info for you to then send an ‘internal’ engineer when we need an ‘external’ one??? No shit Sherlock. Without a phone for 2 weeks - you’ve given my l/line no to someone else. Utter #disgrace. When will external engineer arrive?

  • myclubontv
    My Club On TV 📺 (@myclubontv) reported

    @BTCare @gavalar83 I don't think the problem is limited to the app. I can't access the enhanced player via the website either. The link to it is missing. There's no option to use it. I've had this problem since last night. It was there to begin with yesterday but then has disappeared ever since.

  • XUnicornGirl
    Loz🦄🦄 (@XUnicornGirl) reported

    @BTCare No I gave up considering I had to be up early for work. I think BT forget we all work for a living and cannot sit on the phone for over an hour to try and do what your customer care had told me to do. Waste of my time.

  • CultAvoider
    Stevie (@CultAvoider) reported

    @btsport Absolute shambles of a service, can't see me keeping this much longer

  • ModgePKR
    Modge (@ModgePKR) reported

    @ScotNational @BTCare Is 100% coverage by 2021 possible? I've been told I'll always be on dial up which is bad enough but being the only one in the country would just feel like you're just picking on me...

  • LukeD_Crisp
    Luke Desmond (@LukeD_Crisp) reported

    @BTCare anything you guys can do to help, Not your fault in the first place but surely you can do something to help speed it up. Leaving a business with no internet for two weeks is not cool!

  • BTCustomerBot
    BTCustomerBot (@BTCustomerBot) reported

    Hey @BTCare why is my internet speed 40Mb/s down \ 18Mb/s up when I pay for 64Mb/s down \ 20Mb/s up in Doncaster? #bt #btbroadband #speedtest